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Noise from touchpad? (HP Spectre x360 Kaby Lake version)

Q: Noise from touchpad? (HP Spectre x360 Kaby Lake version)

So I just got this laptop, and I noticed that it would make a soft but noticeable clicking sound sometimes when I tap it lightly or when I'm scrolling with two fingers. Is this normal or should I exchange it? Thanks!

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RELEVANCY SCORE 200
Preferred Solution: Noise from touchpad? (HP Spectre x360 Kaby Lake version)

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RELEVANCY SCORE 133.6

Does anyone have any idea whether the new Kaby Lake HP Spectre x360 support any active stylus. I'm getting conflicting info from various sources. If not, can anyone suggest any passive stylus that is usable?

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RELEVANCY SCORE 133.6

On the US HP store, the Spectre x360 with the 7th Gen Intel chipset is already available for purchase.I tried calling your sales rep who said he does not know when the new laptops will arrive.Does anyone have any info on when the laptops will be available for purchase?I saw you can already buy the Envy and Pavilion laptops with Kaby Lake, but not the Spectre x360.Any info would be greatly appreciated.

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RELEVANCY SCORE 133.6

 The computer was purchased on December 10 2016, and on February 11 2017 I presented the fan system error 90B.
The error appears and disappears, I update the BIOS but it is still happening. The equipment is impeccable, so I discard dirt. Also the fan seems to work, and I have monitored the temperature and it has not changeda, although it has warmed considerably since I bought it. But the error still appears. The equipment has warranty but I buy it in USA and I am from Costa Rica.

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RELEVANCY SCORE 133.6

Any sugessions/avaliability of skins for HP Spectre x360 Kaby Lake? I have tried looking into dbrand but they dont seem to provide one.

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RELEVANCY SCORE 133.6

I was running an emulator to see if my computer can halndle the output, and now I am here. My screen suddenly went black through some gameplay and will not turn back on. My laptop was charging and I had a USB Type C dongle/ hub connected to it. After my screen went black, I tried pressing the power button to power it back on, but it didn't work. I unplugged all other peripherals and tried the power button again, nothing. I don't mind performing a hard reset, I just need help turning my laptop back on for school. The LEDs don't even turn on when I try to reconnect the charger and the same goes for the LED on the power button. Please help. Thanks 

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RELEVANCY SCORE 133.6

Has anyone seen / heard information regarding a possible ETA for the new Kaby Lake based Spectre x360 variants in the UK? It's exactly what I'm looking for, and I was really excited about the October release date, only to be disappointed when it came and went and yet it's still not available in the UK I've customized the spec that I'm after on the US store: 13", 1920x1080, Core i7-7500U, 16GB RAM, 512GB NVMe SSD, Win 10 Pro x64 - except of course it's lacking the UK keyboard. Any idea how much longer I have to wait before I can replace my ancient 8+ year old laptop with this laptop of my dreams? Thanks,Alex

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RELEVANCY SCORE 132

Hello, I got my 2016 HP Spectre x360 (Kaby Lake) laptop a week ago, and it seems the battery life is very underwhelming. I get around 4 hours from mixed usage (browsing/productivity/media). I had the previous gen. Spectre and almost similar tasks got me 8hr+ battery life. I've tried battery testing/calibration etc. suggested in the support pages. Anyone else having similar problems? I want to give the laptop some chance before I replace/return it.

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RELEVANCY SCORE 132

Battery issues in laptop.I recently bought a spectre x360 kaby lake which claims battery life upto 15 hours.So i was expecting a minimum battery life of 8-9 hrs.But in real life it is very very poor.It gives battery life of 2.5hrs-3hrs.I am very much dissapointed

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RELEVANCY SCORE 132

Hello, As I've learned the "NEW" 2016 HP Spectre x360 13-w000 (Kaby Lake) does not have a digitizer built-in and thus does not support any Active Pen/Stylus. The only option available is to use some capacitive one. I have a Wacom Bamboo Stylus which performs horribly on my x360. Do you guys have any good suggestion for such a capacitive stylus, which is precise enough for occational note-taking, document marking, etc? Thanks!

A:Stylus for HP Spectre x360 (2016 - Kaby Lake)

Hello crackjackx,  Please go through the below compatibility list : http://support.hp.com/au-en/document/c05166879  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 132

Hello,I would like to buy 2017 model of Hp Spectre x360 15. However, I would like to add Arabic letters to the keyboard.How can I do that?

A:Arabic Keyboard to Hp Spectre x360 15 Kaby Lake

Hi, I don't know which one you plan to buy but in general, machines will have (pre-built) one of the following keyboards For use in Canada 841266-DB1For use in France 841266-051For use in Germany 841266-041For use in the Netherlands 841266-B31For use in Saudi Arabia 841266-171For use in Switzerland 841266-BG1For use in the United Kingdom and Singapore 841266-031For use in the United States 841266-001 Please wait when machines are available in your country. Regards.

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RELEVANCY SCORE 132

Hi, So having a bit of a frustrating experience finding a working dock for the new Spectre X360 (Kaby Lake). I need something with PD (power in), HDMI/DVI or DP out (two ports if fine, one up to 4k), and a few USB ports. I've tried a cheap aukey one and though HDMI works it's buggy. I'm now looking at this guy P5Q54UT - HP Elite Thunderbolt 3 Dock 65W but not entirely sure if it'll work. A few pluggable docks specifically mention that HP is not supported or claim HP doesn't support alt-mode (for USB C) and PD 2.0 spec. Any guidance is appreciated.  

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RELEVANCY SCORE 132

Will the spectre x360 13-w0xx Kaby Lake model ever get an active pen or stylus? After buying this product and having it for over 3 months, I do not see the reason you would make this a convertable laptop and not have it pen-supported. Also, is it possible to pair a bluetooth enabled pen to this specific laptop model?

A:Pen Compatability for the Spectre x360 13-w0xx Kaby Lake

Hi, Please check the following list first    http://support.hp.com/au-en/document/c05166879 Regards.

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RELEVANCY SCORE 130.8

Hello I just bought a new HP Spectre X360 with a elite thunderbolt 3 65w dock. After installing all the drivers everything is working when i connect the laptop to the dock. But the only thing that i cannot get to work is the power button on the dock. It doesnt light up in any colour like it says in the manuel and when i press it, it does nothing. I went to search for thunderbolt options in the bios but it seems there are none there. I updated to the latest bios (f.11) btw. Hope someone can help me with a solution kind regards Jelle

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RELEVANCY SCORE 130.8

To put the comment in context i originally posted this in the "Battery drain when shut-down" forum. Ok, trying to figure out how to get rid of the last 2-4% overnight drain i went through device manager and checked for outdated drivers, i then noticed that the driver for the NVME storage controller was a generic windows driver from 2006, tried to search for a update via device manager and hp's support page but no luck. Then i rememered that back in the old days i used to use driver update tools to fetch the latest drivers for my computer, so i installed iobit driver booster 4 (free) and gave it a spin. Guess what, it gave me a samsung driver from august 2016. Did a reboot and just to make sure it was working as it should, i fired up ATTO and CrystalDiskMark and ran benchmarks. I know what numbers the SSD got before and what reviewers of this machine have gotten, which was about 1700mb/s read and 600mb/s write. This is what i get after i replaced the generic nvme controller driver with the one from samsung:3000mb/s read and 1200mb/s write!!! Im not sure how the new driver will affect battery life or anything, but i figuered i'd let you guys know, i mean that is almost double the performance of the generic windows driver.   Try it out if you want guys, run a couple of SSD benchmarks before you install the new driver so that you have something to compare the after results with PS! Don't blame me if your computer explodes or breaks down in any ... Read more

A:Spectre x360 (kaby lake) Amazing SSD speeds after "manual" d...

Yes the driver update is likely the Samsung NVMExpress driver update 2.1: http://www.samsung.com/semiconductor/minisite/ssd/download/tools.html I installed it in my Spectre 13 Pro and it updated the Microsoft Standard NVME driver from 2006 to the Samsung NVME dated 12/8/16. Unfortunately my speed increases were not as dramatic but there was an improvement....about 10% on both read and write side. I have the Samsung MZVLV256  aka SM951..M.2 disk and read is about 1500 and write is a bit over 500.  I did the same upgrade to my Zbook G3 MWS which has the 512 gig SM951 and this one is giving me fits...read is about 1300 but write shows up as an appaling 9 mbps. Has to be something wrong. Results are just about the same with or without the Samsung NVME driver.  Still the Zbook "feels" very peppy. Boot time is good and everything seems to run fine. So not sure whether I should be concerned or not.  

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RELEVANCY SCORE 130.8

Has anyone tried to update to Windows 10 Anniversary update? It's not listed by HP as supported (http://support.hp.com/us-en/document/c05195282), though it's a NEW model. I tried it once before, and that created issues with the HP Recovery Manager, and I reverted back. A few days ago, I got a BIOS update with the "Anniversary Update Comapatibility fix", however HP is yet to update their compatibility list. The incompetent phone support is again proved worthless as they don't seem to have any idea . I don't want to go through with all the hassle of updating and downgrading again, so I'd like to know if anyone has successfully got the anniversary update. Thanks!

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RELEVANCY SCORE 130.8

I have Ubuntu 16.10 installed on Hp Spectre x360 Kaby Lake, I have noticed that on suspending the machine isnt exactly saving power  - the battery discharge rate seems to be stable at the idle discharge rate?Morover I have also noticed that the machine was a bit warm after a few hours, which makes me think that the machine was actually on but only the screen was off.Any sugessions on how I can get the same suspend features as in Windows 10?

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RELEVANCY SCORE 130.8

Hello,I've followed some posts on this support forum, regarding if the new Spectre x360 Kaby Lake (Product# W9B13AV_1 http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360-convertible-laptop-13t-touch-w9b13av-1) supports or not an active pen.What we've learned is that this laptop doesn't work with HP Active Pen (Product# T5E12AA#ABL http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen-t5e12aa-abl) and HP Active Stylus (Product# J4R51AA#ABL http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen-j4r51aa-abl), based on some answers from the support team on previous posts, and based on the information contained in this page: http://support.hp.com/au-en/document/c05166879.Some early online reviews stated that there is no support for active pen, Lisa Gade from MobileTechReview said: "The one feature missing from the previous generation is the active digitizer for the optional HP Active Stylus (a Synaptics pen technology). Given how heavily HP has advertised this feature in the previous generation, I'm surprised they removed it. And yes, it's really gone--there's no active digitizer listed in device manager, and I tested both Synaptics pens and Wacom and N-Trig pens just in case they'd switched to a different pen technology. That means you can use your finger or a capacitive stylus like those made for the iPad Air, but not a precise pen with pressure levels and palm rejection."http://www.mobiletechreview.com/notebooks/HP-Spectre-x360-Late-2016.htmSo, Is HP Spec... Read more

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RELEVANCY SCORE 130.8

Hi, I just got the new Kaby Lake (Intel's 7th gen) Spectre x360 and ran it through its paces. It seems to be a solid machine, but there's one serious issue so far - external displays flashing on and off, at least when hooked up with a USB-C Thunderbolt 3 to DisplayPort adapter (this one from CableMatters: http://amzn.to/2gKQrVR. What happens when I connect external monitors (1 or 2-3 via DisplayPort MST) is sometimes they work fine.Sometimes, if I disconnect and reconnect, they start flashing on and off.Sometimes, the whole laptop freezes upon connection (happened twice today so far).And finally sometimes the externals are not working at all - the system detects them, but selecting Extend or anything in multi-monitor mode just reverts back to Single.Oh, and this happens once: http://i.imgur.com/Su9zInD.png http://i.imgur.com/qG9K8yC.png - the external display got stuck in a 640x480 generic mode and would not turn on.As you can see, it's a cluster@$%*. Here's a video of the flickering/flashing (case #2 above): https://youtu.be/OkngFs_h2xk. Both the laptop and the 7th gen Intel chip are relatively new, so I haven't been able to find a thread discussing potential culprits, or fixes from HP. Here's a similar issue with EliteBooks http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/External-Dual-Monitors-and-Lapt..., but I don't know if they're related. I do have a buddy with the same system who's gone through seve... Read more

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RELEVANCY SCORE 130.8

Considering this new revision has been out for about a couple months now, I am really surprised that no one has posted about this yet. My question is simply exactly as the title says. Does the newest HP Spectre x360 13-w0XX that has the new Kaby Lake i7 support two 4k displays? I know that because of having Thunderbolt 3 ports, it has the right connections to support it. I guess the real question is can the Intel Graphics 620 support that? I know it can support one 4k display, but not seen anything about dual 4k displays.  I just recently purchased this lap top, and I love it so far. However 1 of the main reasons I bought it was because it was 1 of very few lap tops on the market with Thunderbolt 3. I think the only Windows laptop that had not only 1 but 2 of them. So if this laptop has the ports to support dual 4k without a graphics card that can, then that will be incredibly disappointing.

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RELEVANCY SCORE 130.8

I'm having trouble with super scratchy/distorted audio on the newest (Oct 2016, 7th gen i7) Spectre x360 (X7V22UA) and am wondering if this is just inherent to the design or if my machine has a hardware problem. When my machine was brand new out of the box, it sounded like the speakers were blown out when playing certain frequencies such as the Windows 10 notification tone. I did the standard troubleshooting, a HP representative asked me to send it in for repair, allegedly the speakers were replaced, but the replaced unit is just as bad. When audio plays at even modest volumes (right now I have it at 36/100), I can feel the laptop vibrating and rattling.I know this is a laptop and I'm not expecting the world's greatest sound, but the distortion is really annoying. Is this just inherent to the new x360s or am I just unlucky with my RMA? I've tried updating drivers, BIOS, etc. and the problem persists. Headphones are fine. It's definitely the external speakers on this laptop that are vibrating around.Steps to reproduce:Right click on sound in system trayChoose "Playback devices"Choose the only option, "Realtek High Definition Audio (SST)"Click "Configure"Click the "Test" button that plays three chimes in each speaker.Listen to it rattle.Is this happening to anyone else? Seems like it's identical to the symptoms of this problem, but that's for an older model of the x360 and this new model has different hardware. Also, the old problem was never resolved.&... Read more

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RELEVANCY SCORE 129.2

So i recieved my spectre x360 in the mail last weekend and it occurd to me at one point that the f9, f10 and f11 function keys (the previous, play/pause and next keys) were not working. I do not remember if they worked before or that they were broken from the beginning They do not work with any music app that is running in the background: spotify, groove music or windows media player. I realy would appreciate any help at this point because this problem has driven me nuts over the last two days.

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RELEVANCY SCORE 129.2

I was noticing severe battery drain on my one month old spectre x360 i7 7500 ssd 512 GB variant. the laptop was taking more than 3 hours to charge and the charge was not holding for more than two and half hours for normal web browsing. It was also discharging at an unacceptable pace while completely turned off. I had updated my BIOS firmware to F.10 and also applied the Sphinx fix as described [url ="http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-drain-when-shut-down-HP...] in post 79 by Senchronize. However, the problem persisted. I decided to do a complete factory reset. Backed up my data and created a USB recovery using the HP support assistant software. However, while applying the factory reset, after the formatting of hard drive stage was completed the programmed returned an errors message "HP recovery manager failed error code=0xEFFFFF23". I tried doing it again and it would return the same error. I did a hardware diagnosis from BIOS and it does nothing. Tried loading a fresh Operating system through an OS bootable USB. The system prepares for install. But when it is ready it install, it fails to see any hard drive at all. I checked the HP support page for this machine to find if there is a SSD driver that I can load during the OS installation. However, I couldn't find the SSD drivers associated with this machine. I bought this machine in USA and currently in India. Will not be going back for few months. I wonder if the warranty will be ava... Read more

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RELEVANCY SCORE 128

Hello, I purchased a new spectre x360, w013dx model number, from best buy on Feb 11 2017 and I seem to be having an issue that has popped up on this forum, YouTube, and various other Google searches, namely the loose, or more appropriately, the overly noisy and clicky touchpad. I am wondering A) is this a condition that becomes worse, progressively that is, or does it get better over time as the touch pad and other components get "broken in" so to speak, and mate together better, like using lapping compound on machine parts? B) If this is considered an issue, is there a fix for it if I send it in to HP? It is moderately bothersome to me, and in haven't really experienced it before on other laptops. I really like to use the 2 and 3 finger swipes and scroll features, and when I push down on the touchpad without clicking it, it feels loose and there is an audible click when I press down on it. I am coming from and Acer laptop that had an extremely smooth and oversized glass track pad so I may be overly aware because I got used to that one and it was very solid. I do not want to return it and plan to keep it because otherwise it is fantastic, but I have seen other people say this and I will echo it here, this is a 1200 to 1400 dollar device and  I want to make sure it is in peak condition because I plan to keep it for at least 2 to 3 years. If someone from HP could respond I would appreciate it. Thank you.

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RELEVANCY SCORE 106.8

Hello guys.Sorry for my english but im italian ...I bought the new HP Spectre 13 Refresh with Kaby Lake.I have the model with i5-7200U, 8 GB RAM and 256 GB SSD.But the computer is really slow, i see from the Task Manager that the cpu go to 100 % very often and use min 4-5 GB of RAM.Even web browsing is frustrating ( with 3-4 tab open ).I noticed also that the cpu work from 2.50 Ghz to max 2.71 Ghz, when should be from 2.70 Ghz to 3.10 Ghz.  

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RELEVANCY SCORE 102.4

I have a dell xps 13 9360 and for the most part ever since I have owned it the mother board has made a fuzzy noise when there is any movement on the screen, the noise is even louder when plugged in. I sent it back to get fixed and the issue was not resolved. I heard that maybe dell is trying to fix the problem. anyway I was wondering if a return of the laptop would be the best option since dell couldn't seem to fix it the first time.

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RELEVANCY SCORE 102.4

Multiple pages on HP's website show the new x360 (Kaby Lake) being used with a stylus. I purchased an active stylus and after being unable to get it to work was told by tech support that the stylus is not supported with the new 13inch Spectre? Are the advertising pages on shop.hp.com incorrect or is there a stylus which works with the new Spectre? The footnotes say that not all hardware works with the Spectre however it seems to be pushing the envelope a little to show someone using the stylus, when apparently none work with this laptop?

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RELEVANCY SCORE 95.2

Not sure if i'm in the right area but it's worth a try. I recently purchased the Spectre x360 w/ Kaby lake i7 and have encountered some difficulty loading Ubuntu. Specifically, no wifi or sound present. Is anyone familiar w/ a means to recognize these functions? Thanks

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RELEVANCY SCORE 95.2

Hi, Can someone please provide or direct me to information on the wifi details for a spectre x360 w/ kaby processor; mfg, model, etc.?  Thank you

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RELEVANCY SCORE 94

Can someone suggest any third party USB chargers that can work with the new Kaby Lake spectre x360. I need a multi port usb charger from which I can charge both the laptop and my smartphone. 

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RELEVANCY SCORE 84

So I just  bought myself a Spectre x360 (13 inch, 8gb ram, 256 gb ssd, i5- 7200) a few days ago. Now the problem is that it makes an annoying electric like buzzing noise all the time. Watching a youtube video, scrolling a website or moving the mouse over any website, app or anything like that triggers it really.  From the research I did I believe it's coal whine. I found a few other with similar problems. For example: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-Noise/td-p/5107394 Found this solution but it can't be applied anymore since we can't acces the cpu c4 function in the BIOS http://support.hp.com/us-en/document/c00965412 This noise is what I am talking about: https://www.youtube.com/watch?v=nIrkcDZn1G8 Anyhow, is this annyoing noise a case for every HP notebook, every x360? Or just a few? 

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RELEVANCY SCORE 84

So I just  bought myself a Spectre x360 (13 inch, 8gb ram, 256 gb ssd, i5- 7200) a few days ago. Now the problem is that it makes an annoying electric like buzzing noise all the time. Watching a youtube video, scrolling a website or moving the mouse over any website, app or anything like that triggers it really.  From the research I did I believe it's coal whine. I found a few other with similar problems. For example: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Spectre-x360-Noise/td-p/5107394 Found this solution but it can't be applied anymore since we can't acces the cpu c4 function in the BIOS http://support.hp.com/us-en/document/c00965412 This noise is what I am talking about: https://www.youtube.com/watch?v=nIrkcDZn1G8 Anyhow, is this annyoing noise a case for every HP notebook, every x360? Or just a few? 

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RELEVANCY SCORE 83.2

Have seen a couple threads on this problem but can't find if there has been a resolution. Already returned one system due to the hissing noise and this second one has it as well. System is the six gen i7. Any pointers to resolving this annoyance appreciated. TIA.

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RELEVANCY SCORE 82.8

hi,i recently bought HP Spectre x360 with highest specs an. d i'm facing some real serious issues with the touchpad / clickpad. as many others in this forum and reviewers pointed out, the clicks are not being recognized. In my case, I'd say it is around 50% of the clicks don't get registered and I have to click again to make it work. That is really frustrating and enough to make me come here and post this question. I really like the laptop and this is exactly what I've been looking for but this clickpad is a real deal breaker. I followed some suggestions on this forum and also tried some troubleshooting myself (since i myself is a support engineer) but to no avail. I changed the synaptics settings to try and remove too much intelligence from the touchpad and at least get the basic functionality right, but i continue to miss the clicks. I also tried replacing the driver with synaptic one but the problem continues, which tells me that it is something related to the hardware piece than the software / driver. can someone here please help me with this? if i hadn't liked the laptop, i wouldn't bother posting here to try and find a solution, i'd simply get rid of it and go with lenovo yoga 3 pro or something else. but this laptop has really high build quality and classy looks, but probably killed by this $25 buggy piece of hardware. 

A:Spectre x360 touchpad

Hello @malikons ,Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Spectre x360 13-4040nd Notebook and TouchPad not working correctly. Here is a document on how to troubleshoot the mouse and TouchPad sensitivities.If you will go to the section on Adjusting TouchPad pointing sensitivities it should help resolve the issue. If this does not help, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process: Step 1. Open link: www.hp.com/contacthp/ Step 2. Enter Product number or select to auto detectStep 3. Scroll down to "Still need help? Complete the form to select your contact options"Step 4. Scroll down and click on: HP contact options - click on Get phone number Case number and phone number appear.They will be happy to assist you immediately.Hope this fixes your issue.Thanks.

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RELEVANCY SCORE 82.8

Hello,my spectre x360 touchpad stopped working suddenly. There is no pointer seen on screen and no response from touchpad no matter what i do. When i plug a wireless mouse, then the pointer shows and the mouse works. The touchscreen works fine. The synaptics smbus driver says its already updated and i didn't want to uninstall it in case i made things worse. Does anyone know whats happening with my laptop? Thank you

A:Spectre x360 touchpad

Hi.Welcome to the forum cookiesnmilk.Download and install drivers for your computer:Software and Driver DownloadsTroubleshooting Touch Screen IssuesFind and fix problems with devices and hardware Press the icon""to say thanks, Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.





Apart from participating in the forum of Hp in English and Portuguese, I am one of the main authors of solutions in the forum in Spanish.

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RELEVANCY SCORE 82

I bought this computer about a month and a half ago and today I noticed it started doing a weird clicking noise (I had this happen before with the speakers on an other hp computer on Linux. They later broke). This sound is completely new because I've been working from home the last couple of weeks and I never heard it before. I could hear the fan starting, but never this sound.I can't seem to be able to trigger it, so I can't really figure out what it is. I first thought it was everytime I got a notification on Hangouts (sound related) but it is not always. Then I thought it was a processing related issue, maybe the fan was coming on and something got loose in the computer, but the fan just started (loudly) and there was no clicking sound. Anybody has any idea what it is and how to proceed? Ps: I can also hear a whirring/scratching sound when I put my ear close to the top left corner, but the clicking sound seems to come from the bottom right. Maybe they are related? 

A:HP Spectre x360 with weird clicking noise

I also have a Spectre X360 that makes noises, but I don't think they're the clicking yours makes. Sometimes, when the fan first engages, there is a very quiet click, before it ramps up. Then there is the constant buzzing/crackling that you mentioned, and this has been discussed at length here: http://h30434.www3.hp.com/t5/Notebook-Hardware/Spectre-x360-Noise/td-p/5107394 with no proper solution as yet. It sounds like your clicking is a different sound, and since the only moving part in the machine is the fan, nothing else should really be making audible sounds (unless you have sound playing through the speakers). The crackling/buzzing mentioned is due to power management circuitry for the processor, and the noise is barely audible. If your clicking is loud enough to be heard during regular use, then my thoughts would be that its the fan, something in the fan, or the speakers. Do you hear anything if you shake the machine?

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RELEVANCY SCORE 82

Hi guys/gals
I have just unboxed and setup Spectre X360 i7 today, running Windows 10 64 bit and everytime the fan starts it makes this crackling sound near top left corner.  I'm assuming its the fan as I've updated speaker drivers, but the crackling remains.
 
Any help or anyone found a solution to this??
 
I'm tempted to take mine back to the store I got it from earlier today.
 

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RELEVANCY SCORE 82

Hi, I just received my HP Spectre 360 (13-4007na). Its the top end model - i7, 8GB / 512GB  SSD / QHD with Windows 8.1 - 64. I am noticing that the fan comes on even for basic web browsing activity. All you need to do to get the fan started is load 4 to 5 tabs on a mainstream news site (like theguardian). This can be consistently reproduced.  More details- I am using Chrome as my browser. - I have installed all the recommended Windows updates (400mb+)- The machine is brand new. So there is no question of dust etc.- My room temperature is quite low - about 12 C- I installed speedfan, one of the temperature sensors reads 60 C after opening about 5 tabs- The fan stays on for several seconds at a time, starting up again when you open new pages- The fan is quite loud and very distracting. This is very disappointing and  is a deal breaker for what is presented as a "premium" ultrabook model.  None of the online reviews seems to mention this. Just wondering if its just a issue with my machine. Would very much appreciate any suggestions. Thanks,hkm.

A:HP Spectre x360 : annoying fan noise (even during basic web ...

I just got my computer today and I am noticing the same problem. However, no one else seems to be having the same problem I suppose? My computer's specs are almost similar, i7, 8gb ram, 256ssd with FHD screen. I don't know if we should try calling HP and try and get a replacement or hear what other people have to say? What do you think?

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RELEVANCY SCORE 82

HelloI'm using the new HP Spectre x360 laptop and I'm experiencing an annoying issues. Whenever I connect the charger there is a "metallic" noise from the laptop. In a quiet room there is no problem hearing it. Almost sounds like an old mechanical hard drive but more metallic and high pith. I only hear this when the charger is connected I had the laptop replaced by this but still have the same issues. I have three different original power adapters and I have the same issue with all of them. I have also tried to disable the keyboard baclighting since I read that could cause issues previously. I don't really want to send this one back too since I think that the third laptop will have the same issue. Mst be others noticing this? Any solution, workaround or clue what is causing this? Best regardsJohan

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RELEVANCY SCORE 82

Hi, I recently bought HP Spectre X360 2 in 1 laptop. Today I noticed that when the keyboard backlight is on it produces a high-pitched noise. I find it very annoying.Is it normal or is it a hardware problem?  Has anyone else experience this?

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RELEVANCY SCORE 82

Hello, purchased the Spectre x360 Convertible W0xx with i7 and 16 G ram from Best buy just before Christmas.  As my previous Hp laptop of 4.5 years screen cracked.   You described the noise perfectly.  Only heard while charging and gets louder once laptop if fully charged.  Also, curious if affecting my battery as only get about 4hrs of average use.  Have found tips from other posts about prolonging battery life.  Such as turning off Cortana, power saver mode, etc. 
Please help.  
I am going to school and have a family. Reason for late research into issue.
thank you

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RELEVANCY SCORE 82

Hello,My half a year old HP Spectre X360's touchpad isn't allowing me to click. I can tap it and it works, but when I change it to clicking in the Clickpad settings it doesn't work. Any ideas why or how to fix it?Thanks

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RELEVANCY SCORE 82

Purchased this laptop this summer. Upgraded RAM, solid state HD, etc.  Most expensive laptop i've yet purchased. And the touchpad will not work. Well, sometimes, for a day or so, it will be OK. But the factory-installed driver never did work--cursor jumped around all on its own. impossible to use. Missed clicks about 20-30% of the time. Uninstalled driver. Have tried uninstalling and re-installing drivers every other day or so since i purchased this. Yes, it is THAT BAD. Went from factory-installed to Synaptics driver to PS-2. Finally disabled windows 10 auto downloads (well, apparently that can't really be done bec MS controls my computer, not me--but i did change it to a metered connection, because every Windows download created new driver issues). From what i've read, it's clear that touchpad and audio drivers for my model laptop with Windows 10 are a systemic problem that neither HP nor MS nor Synaptics has any interest in addressing. Never buying an HP product again. Just went through the uninstall-re-install gig again tonight--now using the Synaptics generic driver--and still the cursor jumps around. will stay in one place for several seconds, but then it's gone. Laptop is basically unusable. Never, ever, in owning 7 different laptops over the last 30 years, have i ever had this problem before. Well, once before, but downloading a generic driver solved the issue immediately. HP--WHEN if ever are you going to fix this? No more HP p... Read more

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RELEVANCY SCORE 81.2

Hi everyone, I received my X360 a couple of weeks ago and I'm thinking of returning it due to fan noise. I've followed some advice in other posts where people are suggesting in it's driver/windows 10 or even dust related. I've updated drivers, stopped windows services... done everything I can think of resulting in watching task manager like a hawk.With a few tabs in my browser open it will start to get warm at the rear-left, eventually the fan will kick in slightly - the fan kicking in slightly is fine. However should anything remotely tax the cpu at around 25% for anything more than a minute or two, or worse still I dare to open an indie game which should be too demanding then the fan quickly spins-up and is an off putting nuisance. I know it's not a gaming machine, but the cpu load issue has me wary of even installing a standalone antivirus.How has everyone found the fan noise or heat produced by their Spectre? Would be grateful for some feedback please.

A:Spectre X360 heat and fan noise under low/moderate load

Hi @CliffWard?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre x360 Notebook and issues with heat and fan noises. I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings and fan defaults. Restart the Notebook after it has completed. You could  try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows 10.  Please restart the Notebook twice to make sure all update have been completed! Here is a link to the HP Support Assistant if you need it. Just select the on the right side, download and run the program on your Notebook and it will help with any software and driver updates on your system.I hope this helps.Thanks.

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RELEVANCY SCORE 81.2

Hi,today I found out about this problem (below) and I noticed that when I plug the charger into  my Nexus 5X it makes the same noise, so maybe we could solve this problem if someone could try another charger and write here if it helped. Thanks in advanceBoro PS: I dont reply to the original post because I cant or I dont know how. Sorry. https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-Metallic-noise..."HelloI'm using the new HP Spectre x360 laptop and I'm experiencing an annoying issues. Whenever I connect the charger there is a "metallic" noise from the laptop. In a quiet room there is no problem hearing it. Almost sounds like an old mechanical hard drive but more metallic and high pith. I only hear this when the charger is connected I had the laptop replaced by this but still have the same issues. I have three different original power adapters and I have the same issue with all of them. I have also tried to disable the keyboard baclighting since I read that could cause issues previously. I don't really want to send this one back too since I think that the third laptop will have the same issue. Mst be others noticing this? Any solution, workaround or clue what is causing this? Best regardsJohan"

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RELEVANCY SCORE 81.2

I have a brand new Spectre x360 (13-w023dx). When it's in sleep mode, the power LED blinks. What I am realizing is that when the power LED is illuminated during its blink cycle, I hear a high pitch tone.  It's super high pitch and hard to hear outside of a silent room, but still can be irritating.  I have seen other electronics in my life do this, but didn't know if it's a known issue or just mine. Also, if there's any potential of a BIOS adjustment that could fix it (perhaps changing the power going to the LED or something).  Thanks. [edit] I am realizing it only does this when plugged in/charging.  If I unplug it, the power LED still blinks in sleep mode, but there's no high pitch sound. Tried changing to a different wall outlet, just in case, but that didn't make any change. Still had the same high putch noise.

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