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How do I re-enable PIN + Fingerprint sign-in for domain PCs?

Q: How do I re-enable PIN + Fingerprint sign-in for domain PCs?

A previous GPO tech set these to be disabled by default and I can't figure out how to re-enable. The options stay greyed out no matter what I try. I don't want to remove the settings to disable from the default policy so I have created an additional GPO for certain PCs to have it enabled and I'm just trying to find all of the settings to get this working again for the approved users.

This is what I have set currently...
In Computer -> Policies -> Admin Templates:
System/Logon -> Turn on PIN sign-in = Enabled
Windows Components/Biometrics -> Allow domain users to log on using biometrics = Enabled
Windows Components/Biometrics -> Allow users to log on using biometrics = Enabled
Windows Components/Biometrics -> Allow the use of biometrics = Enabled
Windows Components/Microsoft Passport for Work -> Use biometrics = Enabled
Windows Components/Microsoft Passport for Work -> Use Microsoft Passport for Work = Enabled

Any suggestions are most welcome


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Preferred Solution: How do I re-enable PIN + Fingerprint sign-in for domain PCs?

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So I just reinstalled Windows 10 on my machine.

Before I had it set up so that I could log in with a password or fingerprint.

Now it seems my only options are (1) password only OR (2) password, PIN or fingerprint.

I don't want PIN as a sign in option. But I have to enable PIN via "Windows Hello" before enabling Fingerprint sign in.

And once I have fingerprint sign in enabled, if I remove the PIN I lose both PIN and fingerprint sign in options.

Any ideas how I can set up password and fingerprint as my only two sign in options?

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How to set a fingerprint password, why I cant't see the option from here?

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I have a Dell Latitude E5450 running Windows 10 and I'm trying to get its fingerprint scanner to work. At first there were no drivers but after googling for a while I found one and installed it:

Not sure if it is the right one but it's the only one I could find. When I go to sign-in options I see Password, PIN and Picture Password but not Fingerprint, or Windows Hello if that's what it's called.
Any ideas?

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Hi all,    Recently I can't set up my Fingerprint-sign in recently in Window Hello on my 6-month old T450s. I pressed "Setup" for several times but it doesn't respond. Besides that, I had update the driver of Fingerprint Sensor on Device Manager and still the issue exists.   The version of the Driver(Synaptics FP Sensors)  is 4.5.507.0 and I am using Window 10   Does anyone experience the same thing as well as I am  ?    

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I am using windows 10 Pro 64bit, i want to add fingerprint sign in. After reading around the internet i have come to discover that "Windows hello is primarily used as a fingerprint sign in option for windows 10,, however windows hello requires specific hardware i.e. IR sensors, camera, e.t.c,

I have a Secugen Hamster III (HFDU02e), i have installed necessary drivers for my Hamster III and it appears below biometric devices in computer manager,

So how do i sign in with my fingerprint scanner in windows 10 ?
Note: Windows hello is currently not available under sign in options in my windows installation.

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The sign in options settings are not showing an option for fingerprint set up or even the Windows Hello setup option. I have installed the validity fingerprint sensor driver but even then the problem is same.

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Hello, First, let me say that the Windows 10 upgrade (I did a clean install) seems to be working great on my HDX 16. I do have a problem with signing in with my fingerprint scanner. Based on other posts I (re-) installed DigitalPersona Personal version 4.01.3749 and the Validity Sensor driver version After the installs my finger-reader showed up in device manager as a Biometric devices. It was not there before. The DigitalPersona read my fingerprints and registered my right and left index fingers. Just now I signed into the software with my index finger. However on sign-in, it says fingerprints not registered. I have re-scanned my fingers 4 or 5 times. It seems there is no connection between the fingerprint software and the Win10 sign-in. Please let me know if anyone has a fix. Thanks!

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Is it possible to use Fingerprint sign in on my pc?If yes then pls give me solution.Thanks.

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Hello, About 2 months ago and after a windows update (I think) the fingerprint sign in option isn't available. Do you have any idea what I could do?Thank you  

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I don't have the fingerprint sign-on option on T430 Windows 10 Enterprise Edition x64.  I have set up the PIN.  Still no option being displayed. I see the fingerprint reader has the driver installed from Win10, info as below:Driver Provider: Authen TecDriver Date: 8/8/2012Driver Version: Lenovo has the finterprint driver for Win7 but not for Win10.  And the driver from Win10 seems to be outdated.  Would that be a problem?  Thanks!

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I just recently upgraded to WIndows 10 and I was asked to uninstall the HP fingerprint program since it was not compatible. I uninstalled it thinking that there would be a compatible program after the updgrade. Unfortuantely , I could not find an updated version of this. Please help me find the right program so the fingerprint sign on can be available again. I'm using HP 4445s, originally with windows 8.1 OS now recently updgraded to windows 10

A:Fingerprint Sign-in option not available on Windows 10

I got the same probleam.need  assiston 

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I recently bought an Ideapad 720s, it was working smoothly without any glitches but suddenly one day after a Windows 10 update, it started having issues. First, I could not login, it said my profile was not found and then later when I fixed that my fingerprint as a sign in option does not work anymore. I wasn't facing these issues before the update. NEED HELP!!!
Mod's Edit: Additional information added to Subject line for clarity of issue.

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I've had this HP Envy 13-d053sa (factory installed Win10) for a couple of months now, always permitting me to sign-in with my fingerprint until today.Today I found that I had lost my PIN code and my fingerprint sign-in option had disappeared from the settings menu. I managed to set up a new PIN, but the fingerprint option remains unavailable (not even any flashing light on the device itself). (Incidentally, Norton Internet Security also stopped working and I had to remove and re-install it.)I updated the fingerprint device driver through the HP updater webpage, but still no joy.How do I get fingerprint back in my sign-in options please?

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hi..!I am using hp probook 450g2.recently i have updated os to windows 10.i want to enable finger print reader with windows hello option..but windows hello is not there in my lappy..so how can i get this problem solved..plz help me..thankq..!

A:hi..i want to enable fingerprint with windows hello..

Hi, Does your machine (hard ware) support Hello ? Please read:     http://windowsitpro.com/windows-10/q-what-required-use-windows-hello-facial-recognition-logon-window... and for Finger print, please use the following article.    http://winsupersite.com/windows-10/using-windows-hello-and-fingerprint-log-windows-10 and instructions:    http://www.thewindowsclub.com/use-windows-hello-windows-10-sign Regards.  

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After a Windows update, I can no longer use my finger print to sign in! It says "Your credentials could not be verified" after the fingerprint reader goes green and says "Hello <my name>" This is windows Hello with Microsoft live. If I try another (wrong) finger, the reader LED will go orange and will not even say "Hello" so I know the reader is working... but something broke after an update. I tried changing the group policy settings to allow biometric sign in, but I still get the error... Please advise, this is annoying!!

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Hi everyone! I've a Yoga 530 notebook, and I've reinstalled a clean version of Windows 10. Now Windows Hello seems not working.
If I go to Settings > Accounts > Sign-in options, the page says that Windows Hello face and Windows Hello Fingerprint are currentli unavailable, and if I try to set them up it comes a message: "Somenting went wrong. Try again later".
Camera and fingerprint drivers are properly installed and upgraded, indeed camera works with programs or videochats.
Thanks for the help
Moderator comment: Post edited to match model in title, and member's other thread.

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With Windows 7 and the Lenovo fingerprint software I could use the fingerprint that I captured to bypass the power on and the harddisk password. The option to do this is still there, even in the latest BIOS ("Predesktop Authentication" -> "Enabled"). The fingerprint software took care to transfer the captured biometric data somewhere into the BIOS NVRAM. However, with Windows 10 there seems to be no way to sync the captured fingerprint to BIOS. Essentially, the above option is be enabled, only there are no fingerprints stored in the BIOS. In the end, I can't use a fingerprint to bypass the power on password. If it still works for some people with Windows 10 then this is because the data is still in the BIOS NVRAM e.g. from an earlier Windows 7  installation. Once the data is cleared ("Reset Fingerprint Data" in the BIOS), then it seems impossible to ever add any data back. -> How can I sync the Windows 10 fingerprints to BIOS?

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I can't find a way to use my fingerprint to login to the domain in Windows 8.1
It seems that Win8 is different that Win7 in terms of allowing for fingerprint domain login.  Based on what I found on another Win7 thread I did some modifications
and got this far in terms of fixing the problem:
In Administration Tools go to:
Local Group Policy Editor / Administrative Templates / Windows Components / Biometrics

 Allow  the use of biometrics
(the default is 'not configured') Allow  users to logon using biometrics
(the default is 'not configured') Allow  domain users to logon using biometrics
(the default is 'not configured')
After this the PC will ask you to ?Lock? the PC and follow instructions.  I keep restarting the PC but can't get it to work yet; I'm probably misunderstanding
something or missed a step.

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Hello everybodyI have a Lenovo W540 laptop (i7, 32GB, FPR sensor, Pantone colorimeter) and I just upgraded to Windows 10.In Hello setup I created PIN and then I tried to create fingerprint. (Accounts / Sign-in Options)When I click "Set up" button below fingerprint (which is enabled-not grayed out) nothing happens. For your reference :a) Synaptics driver installed correctly and updated to latest version - Reports working fine.b) Uninstalled Lenovo Fingerprint Manager (leftover from Win7)c) In order to make sure that there is no h/w problem and FPR sensor works fine,  I made a clean Win10 installation in another SSD and FPR worked fine - Was able to record fingerprints and use the fingerprint logon feature. - SO FPR sensor works fine- no h/w problemd) There is no green light in the FPR sensor at any timee) System Updates are up to date from both Lenovo and Microsoftand also when in Win7 with Lenovo fingerprint Manager everything worked fine.e)  have also run System File Checker tool and DISM to check for system file corruption with no problems found. I have tried many so called fixes as : a) remove PIN and create a new one - Fingerprint setup still did not work - Click "Set up" button on fingerprint -> nothing happens.b) Create new user account (both options administrator and normal user) - The problem persisted -Click "Set up" button on fingerprint -> nothing happensc) Have run Troubleshooter on Hardware and devices ... Read more

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I had x270 with windows 10 64 bit,  The fingerprint sign-in option greyed out and can't enroll fingure. I had tried with below option in registry but no luck, can I one guide me on this issue. [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System]"AllowDomainPINLogon"=dword:00000001 

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Hi everyone,I have an X1 carbon 2nd Gen laptop, with type 20A8S18T00. Everything works fine except the fingerprint security. I have installed the ThinkVantage Finferprint Software v6.0.0.8102 - the latest one, then the fingerprint driver "should be already installed along" (as I read somewhere).  But when I tried to enroll new fingerprint data, it always show the error E7210005 - "Cannot enroll user. Cannot update passport. Cannot find fingerprint sensor device". I have checked my BIOS Setting and seen that the option "Fingerprint Reader" was disabled and there is no way to select it and change value to Enable or whatever. I have heard people said that option must be enabled before doing making any changes with fingerprint data. Now I'm totally stuck! Here are my BIOS Setting screenshots: 1 - BIOS General Information 2 - Security >> Fingerprint 3 - Security >> I/O Port Access 4 - Security >> Secure Boot Could you please have me solve this case? Thank you so much.


Go to Solution.

A:[X1 Carbon 2nd Gen] Cannot enable fingerprint reader in BIOS

Hi chaudh76, welcome to the forum.
     The correct software for the device is Lenovo Fingerprint Manager Pro:
      The version you have listed (v6.0.0.8102) is for ThinkPad X1, X1 Carbon (Type 34xx), not your 20A8.
     Make sure you download, and run, the ThinkVantage System Update:
     If you download, and run the ThinkVantage System Update first, all of your system drivers will be checked. If any of them need updating, they will appear in the list, and you can download/install them through the program.
     Also, here is the complete Lenovo support, and download site, for your ThinkPad X1 Carbon (Type 20A7, 20A8). It contains everything you need: Downloads/Product & Parts/Manuals/Solutions/Videos/Accessories

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After I updated my laptop, the fingerprint sign-in cannot be used and I check the device manager and it says 'This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)', and same problem happens on other devices such as sensors and portable devices. However, I tried usb reboot my pc and I cannot enter in usb boot mode. Anyone has met this before or knows how to fix these problems?

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Hello.  I have a Lenovo P50 20EN laptop.  I've been tearing my hair out for about 6 months because the HDMI port wasn't working (which, of course, I blamed on the cable and returned it to the company who sent it back saying nothing was wrong with it.  Finally I discovered that the P50 HDMI port had a known problem.  So I following the instructions in this community board to update the driver for the Thunderbolt software.  I don't have an HDMI device here so I can't test the results yet, but I immediately ran into another problem; my fingerprint reader wouldn't let me sign-on.  Low and behold, the fingerprint signon setup has disappeared entirely from the signin options.  I tried following the directions to restore the fingerprint signon after losing it due to a Windows 10 update, but that must be a different problem because in my case, there is no Fingerprint Setup button at all in the signon options settings.Can anyone help me?

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HELP please if you can.

I just signed up with officelive.com and purchased a domain name.

Because I was new to this, I inadvertently chose a ".com" instead of a ".org" that I initially had in mind.

I already paid the $14.95. They do not have a support number to call.

From doing a little reading, I think I have to purchase another domain name using the ".org".

If I cancel the original domain name, will they still take my $14.95, or merely transfer that payment to the new domain name, does anyone know please?

I know I made a huge mistake but I can't see paying $14.95 TWICE for the same domain name, only one with .com and one with .org.


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Hi everybody, unfortunately, Lenovo doesn't keep their Firefox-plugin for the ThinkVantage Password Manager working with newer versions -same with other browsers. Or does anybody have a solution or idea for this? Of course, I would prefer to use this solution. I have to login between many people into different online-accounts almost every day and besides ThinkPads great keyboard, the Lenovo-solution to be able to login online by using the fingerprint sensor was one of the most important reasons to choose a TP. Which software do you use for this. You call this biometric single-sign-on I think. Does anybody have a solution or a creative idea? Or is the fingerprint sensor supposed to be only used for OS- and software-logins? My configuration: T430s, Windows 7, Password Manager 4.7, Firefox 57 I would be so greatful if you could help me with this... Thank you, Manuel

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Good Afternoon, I was requested by one of my co-workers to see if it was possible to obtain functionality of the Fingerprint Scanner on our Domain. For example, in a regular domain, a user can jump from computer to computer using their login information to get into the computer. I was tasked with seeing if it was possible to setup a fingerprint that could be read and placed on the user's account to log them in if the hardware was available. The hardware is most available on the T450s Laptops. If I am confusing in any way or if I can elaborate further please let me know, Thank you,Jay Dee

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I'm using Lastpass Password Manager with a Google Chrome Browser Extension (version 4.24.0.) with my Lenovo Thinkpad T460S Laptop on Windows 7. Now I want to get fingeprint authentication for Lastpass. - Windows 7 Professional (64 bit) Service Pack 1 installed - fingerprint reader: Synaptics WBDI in use (Driver Date 20.12.2016, version 5.1.321.26)- Lenovo Touch Fingerprint Software is installed (Softex, version 1.00.11)- I use fingerprint to access my computer and Windows Login every day, so fingerprint reader is working. - Lastpass Binary Component Version 4.21.0 ist installed and working. Lastpass for Windows supports the option to use the fingerprint instead of entering Masterpassword to access the password manager. But when trying to setup this option, I get error messages: - First I'm asked to "Swipe your finger on the fingerprint reader". - The LED light of the fingerprint reader stays dark, it seams to me that the fingerprint reader doesn't get activated. (On the other hand, if I really swipe my finger across the reader, the system replies "Too fast, swipe your finger slower").- No matter if I only put my finger (which is registered for frinterprints on this computer, of course) on the fingerprint reader or swipe it with any speed, the system always returns "Fingerprint identification failed", followed by an error "Error Code F" from Lastpass. In the Lastpass support forum, it says that "Windows Biometric Framework" must be activated.... Read more

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School is starting, so I was asked to get a laptop from the school. I tried to sign into the credentials the school gave me at home, but it said my domain isn't available. here is the message word for word.
"We cant sign in with this credential because your domain isn't available. make sure your device is connected to your organizations network and try again. if you previously signed in on this device with another credential, you can sign in with that
I am stuck here and have no where to go. I would be greatly appreciated if you guys can help me out.
Thanks, Carlos 

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Having trouble disabling pin sign on for our domain joined machines.

it just doesn't seem to work, I have tried using the registry tweak and GPO policy.

Can someone help please?


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Hi, I was trying to enable the teredo client in Vista when joined to a domain.  I gather from reading this is disabled by default when the computer is joined to a domain.  I tried netsh interface ipv6 set teredo enterprise client and show teredo still displays: Type                               enterprise client server name                      teredo.ipv6.microsoft.com Client Refresh Interval           30 sec client port                         unspecified state                                 offline error                                   client is in managed network How do you turn this on? CCNA, A+, N+

A:enable teredo in domain

Thank you for posting.
Based on my research, I would like to suggest the following:
1.    Please refer to the following document and run the command to see if it works:
Teredo and the PNRP Global Cloud
Please note the section:
If it says ?Client is in a managed Network? it means teredo has detected that you are in a corperate environment. If that is the case you need to set the Teredo type to Enterprise client ?Netsh int ter set state enterpriseclient?.
2.    Check your firewall with the following Knowledge Base:
Firewall requirements for coexisting with Teredo
Hope this helps. Thanks.Nicholas Li - MSFT

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I have encountered a problem with a Windows XP computer that the both option from joining to a Domain or WorkGroup button are disabled when I tried to joine a Workgroup on our peer-to-peer network. Is there anyone who can give idea about enabling them again. Can you also please let me know how these option can be disabled as well. Thanking you for your help and time solve it.

A:enable Domain and WorkGroup Option

Are you logged in on an account with admin rights ?

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what I did:
1. enable guest in "local user and groups"
2. remove guest account from local security policy -->"deny log on locally"
but, in local seurity policy -->"guest account status " is greyed out, by default it is disable, I have to put the computer to workgrup then enable the guest account
after all these, still can't logon to the PC as guest, got "the account is disabled, pls contact admin....."
what am I missing? should I modify GPO? where do I find the GPO that affecting guest account?

A:how to enable guest account on a domain computer

As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will
mark it as ?Answered? as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to  reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you

BTW,  we?d love to hear your feedback about the solution. By sharing your experience you can help other
community members facing similar problems. Thanks for your understanding and efforts.
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here.Leo Huang
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Hello Experts,

I have single AD Forest, 1 root domain and 4 child domain which having parent child trust with each other

Windows 2012 Functional Level

We find in some security tool that SID Filtering is not enabled on 4 child domain.

Please suggest is there any risk of enabling SID Filtering on domain level and how to do that from Root domain to child domain
Early response will be really appreciated

Thanks, NG

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Hi all,

I was trying to enable IE11x64 bit browser in windows 8.1x64 bit ent for domain users and i was unable to enable it.
below are the steps i followed to enable IE11x64 bit for domain users:
step 1:

step 2:
It will be 64bit, only when this feature is checked, otherwise IE will still use a 32bit process.
closed the borwser and opend the browser again but i checked in process.exe

Tabs are displayed in 32 bit.

can anybody help me with this issue.
i want 64 bit tabs to be opened instead of 32 bit

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Having the fingerprint Windows sign on is nice, but so far I see no other references to using this sensor to validate sign-on into websites, etc.    Is the fingerprint sensor here only good for one function, Windows sign-on?   If not, how do I set up the sensor to be used with other apps and web browsers?

A:Can fingerprint sensor on Inspiron 5570, on Windows 10, be used for something other than Windows sign on?

Unfortunately, it cannot be used for anything else  It is only for Windows sign on.

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My Carbon X1 20bt is experiencing major problems with fingerprint reader and Windows 10. Everything was working fine with Windows 8.1 and the Lenovo software. After upgrading to 10, the Lenovo software was automatically deleted I guess because Windows 10 fully supports sign in with fingerprint. When I read my print in to Windows HELLo, it NEVER recognizes it when signing in. I have read it in to the system multiple times, but have never succeeded to log in with it. This problem has been existing for some time, but yesterday I was doing maintenance to my friends x240 and noticed her reader work without enabling Windows Hello. She didn?t have the pin installed for Hello and the reader worked just fine. On my X1, I have to put in the pin number to Hello or the whole reader is disabled. There was fingerprint reader driver update coming to x240 which I didn?t instal naturally. I tried to instal the 8.1 drivers back, but was unsuccessful. Any help would be appreciated, this is anoying!

A:Carbon X1 fingerprint sign in problem after Windows 10 and Windows Hello

Here's the driver that you need to enable the Validity Fingerprint scanner on the X1 Carbon under Windows 10: http://support.lenovo.com/us/en/downloads/ds103635

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 I have installed a Windows server 2008 R2 virtual machine and created a domain  on VMWARE workstation. My local windows 7 machine is member of  this domain.But while typing backslash("\") after the domain name in
username box it displaying number sign("#") instead of backslash("\").The key "\" displaying properly in notepad and everywhere.Anyone have any idea about this?

A:Displaying number sign while I entering backslash("\") to logon to windows 7 for another domain.Anyone have any idea?

I got the correct answer from the VMWare workstation forum.If anyone facing the same problem please try the following details,

In your Windows 7 , it seems that your welcome screen is using a different keyboard layout.

To fix this ,

In your control panel , go to : Regional and language - > Administrative

click on Copy Settings


Check the Welcome screen and system accounts , you can also check the New
user accounts .

Click OK and restart .


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When I bought my ThinkPad P72, the biometric login via face recognition and fingerprint was enabled and working. After adding the laptop to my current 2016 Windows domain, the biometric login has been disabled. Does anyone know the settings to re-enable via the laptop local domain policy without having to reconfigure the domain controller server?

There are 10 types of people in IT: those that understand binary and those that don't .....

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When I bought my ThinkPad P72, the biometric login via face recognition and fingerprint was enabled and working. After adding the laptop to my current 2016 Windows domain, the biometric login has been disabled. Does anyone know the settings to re-enable via the laptop local domain policy without having to reconfigure the domain controller server?

There are 10 types of people in IT: those that understand binary and those that don't .....

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We have laptop computers that normally log into the AD domain, but also need to be able to allow users to log into the computer when the domain is not available  for authentication.
My issue is, I would like to harden the laptops against brute force login in the event the laptop were stolen.  Even though we have a domain-level policy that locks an account after three invalid login attempts, I am not finding a way to do that with
cached credentials when the computer is not on the domain.  The user does not have a locally defined account on the laptop, only cached domain credentials.
Limiting the number of cached logins does not address this particular situation that I have been able to find -- the computer still allows an unlimited number of incorrect guesses at the password, and once the correct password is entered, the account is
logged in.
This is Windows 7 Professional.
Any suggestions would be appreciated.  Thanks.

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Hi,I have a Thinkpad P50 equiped with a fingerprint reader.Worked perfectly well for months, but suddently stopped working.I verified/updated drivers, but this was not the problem.I then had the bad idea of changing the BIOS security option to enable the pre-POST fingerprint option.Now I end-up with a system that keeps rebooting forever preventing me to access the BIOS configuration.(I guess that after pressing F1 for entering BIOS, it expects me to scan my finger, but doesn't find the reader, so reboots again and again.)Please HELPThank you!!

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Hi, I'm a happy owner of a Dell E5270 and on The base plate there's a fingerprint sensor. However, when I install the recommended drivers there are no biometric devices. What is visible (in device manager) is Dell Control Vault w/o fingerprint sensor. Is it possible that there is a sensor but that The system lacks the optional fingerprint unit inside the laptop housing? There are no exclamation Marks in the device manager.
Secondly I've found the Dell DW5811E 3P10Y wwan card for the dell e5270 at a bargain price but i would like to know where to finf the cables in the housing? .


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My Lenovo Yoga 730-13IWL , a few days  after updating to Windows 10 Pro Build 1903 my laptop suddenly won't recognize my fingerprint. So i have to sign in to windows hello using my PIN/Password. I've checked the device manager and apparently my fingerprint/biometric device driver aren't updated. So I try updating the driver through the windows troubleshooter driver update and the Biometric Driver installed (Goodix Fingerprint SGX). The windows said it installed succesfully. But when I want to Set Up new Fingerprint after removing my existing fingerprint on SIGN-IN Option in Windows Settings, after inputing PIN for credential prompt, the windows just asking me to place my finger on the scanner but nothing happen. The driver/hardware seems working but it failed to recognize when my finger are placed on it. Please help to resolve my Problem. Sincerely,Tio

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