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My Laptop Disconnects from the internet

Q: My Laptop Disconnects from the internet

Hi, My new laptop with vista on it disconnects from the internet whenever I'm not using it. I made sure it doesn't go into sleep mode anymore and it still does it. Any idea why it's doing this? Also i heard from a friend that the newest AIM for vista messes up vista. Is this true?

Thanks!

RELEVANCY SCORE 200
Preferred Solution: My Laptop Disconnects from the internet

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A: My Laptop Disconnects from the internet

there is a setting in power options that can be set to turn off your hard disk, check that setting as well
open power opptions in control panel select change when computer goes to sleep on the left and then towards the bootm in blue, there is a link to 'Change advanced power settings' click that and there are more options there - check those settings

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RELEVANCY SCORE 58.4

Whenever I'm away from my laptop (Dell, Windows XP) for more than a few minutes, it disconnects from the internet, and I have to re-boot to re-connect. This is happening with my current wireless home network, but it used to happen when I had a wired connection. The internet signal strength is excellent.

Is there a setting I need to change, or is there just something wrong with my computer? Is it fixable or do I just need a new one? (I've already tried turning off the various hibernate features.)

A:Laptop Disconnects From Internet

bjbmd, some suggestions:

- since both wired and wireless had a common denominator (loss of wireless), have you checked your isp?
- how much memory do you have? Make sure virtual memory is set efficiently
- run CleanDisk from System Accessories to clear out cache
- defragment your the os drive in safe mode
- make sure you have the latest drivers for your wireless card (check manufacturer's website to update)
- make sure you have the latest firmware for your wireless router (also check manufacturer's website)
- check your cables to ensure they are in good shape
- run a good spyware scan (spybot, ad-aware, or avg-antispyware)

-Drymobius

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RELEVANCY SCORE 57.6

Hi guys!

I am having the problem that my Laptop, despite full wireless signal, sporadically disconnects from the internet. I hardly realize it until I talk to my family on Skype. It happens up to every 15 minutes. I don't think it's a router related issue because I can use Skype for 2 hours straight on my iphone (using my wireless network) without a problem... I am wondering if I have a setup issue on my Laptop?

Thank you for your help!
 

A:Laptop disconnects from Internet randomly

moved to networking forum

can we see the following information when its working correctly and again when disconnects
------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
------------------------------------------------------------------------
------------------------------------------------------------------------
{Ping Tests}
If you cannot access the internet with this PC, then you will need to p... Read more

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RELEVANCY SCORE 57.6

internet disconnects when hp laptop sleeps
My HP laptop running windows vista..every time it goes into sleep mode the internet disconnects and then reconnects when it awakes.

i even changed the settings that when i close the lid, it shouldn't go to sleep, but the internet still disconnects when i close the lid and reconnects when i open it

Please somebody tell me how to fix this!!!!!
 

A:internet disconnects when hp laptop sleeps

In my opinion that what it's supposed to do, why would you want your Internet to stay on when you are in Sleep Mode? You are not using your computer and it is a safety feature.
I am confused at your question, but then again at my age I confuse easy
 

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RELEVANCY SCORE 57.6

Hi,

I've been having this problem for the last couple of weeks now. I'm running Windows 7 and my laptop disconnects from the Internet every couple of hours but in the wireless network connection's window it says that I'm connected and a little yellow triangle with a black exclamation mark appears on the signal strength icon. In order to re-connect I have to right click my connection and hit disconnect, then click my connection and connect again. There are 3 other laptops connected to my home network and none of them face this problem so i don't think it's a router/isp problem.

sometimes a little red x would appear on the signal strength icon and my network adapter would disappear from the device manager and the only way to fix that is to shut the computer off and start it again, then the red x icon would disappear and i'd be able to connect for a couple of hours again until the little yellow triangle appears again, i've unchecked the save power box in the driver properties but still doesn't help, also all drivers are up to date.

any help would be much appreciated
thanks

A:Laptop disconnects from Internet randomly

  
Quote: Originally Posted by killadragon


Hi,

I've been having this problem for the last couple of weeks now. I'm running Windows 7 and my laptop disconnects from the Internet every couple of hours but in the wireless network connection's window it says that I'm connected and a little yellow triangle with a black exclamation mark appears on the signal strength icon. In order to re-connect I have to right click my connection and hit disconnect, then click my connection and connect again. There are 3 other laptops connected to my home network and none of them face this problem so i don't think it's a router/isp problem.

sometimes a little red x would appear on the signal strength icon and my network adapter would disappear from the device manager and the only way to fix that is to shut the computer off and start it again, then the red x icon would disappear and i'd be able to connect for a couple of hours again until the little yellow triangle appears again, i've unchecked the save power box in the driver properties but still doesn't help, also all drivers are up to date.

any help would be much appreciated
thanks



Are you by chance using "homegroup" and are the other machines older OS'es?

win 7 uses IPv6 in homegroup. That really is only meant to be used with win 7 machine and not older machines or routers. they are meant to run workgroup and use IPv4.
Ken J

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RELEVANCY SCORE 57.6

Hi all, my Acer aspire is now knocking on about 5-6 year old but is working well. However recently there has been a big problem, which is whenever I turn my laptop power on the Wifi Internet goes off. Any other time the Internet is absolutely fine but this only happens when said laptop is turned on. I have rebooted the laptop and nothing has changed. Can anyone please help?
 

A:Laptop Disconnects Wifi Internet

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RELEVANCY SCORE 57.6

Hello,
Yesterday I was running my Inspiron 15z on battery and noticed internet got disconnected and says "No Internet Access"...
I made sure that it doesn't disconnect when on power.
Does that really have to do with Internet? Or was it just a Windows bug or something?

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RELEVANCY SCORE 57.6

My laptop is HP Compaq Presario V3000.
It originally came with Windows Vista.
I recently upgraded it to Windows 7.

Now I am experiencing these problems:

1. My laptop LAN connection would disconnect frequently. I will have to unplug and replug my ethernet cable for the windows to connect again to the internet. I have been using this ethernet cable and internet on my previous laptops and pc but I didn't experienced this problem. I tried to use the same cable on other laptops and it works just fine.

*I tried updating my drivers thru Microsoft update, it didn't fix the problem.
* can you please suggest what specific driver should I install?

2. There is an error that say "consider replacing your battery". Does it mean that windows 7 destroyed my battery? My battery works fine when I was using vista, but when I installed WIndows 7, I saw changes in my battery. I used to have 4 hrs of battery life, now it doesn't even lasts for 10mins.

PLEASE HELP ME...
 

A:Windows 7 disconnects internet on my Hp laptop

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RELEVANCY SCORE 56.8

Hello!

I've looked through all the Windows options and used Google several times, but I can't find a solution to this problem.

I bought a new Sony Vaio VPCF11M1E, all drivers are up-to-date and the options are correct. I have the lid close action on "do nothing" and the box in the device manager -> wireless lan driver unchecked (so it's NOT allowed to turn off the device to save power).

Still, whenever I close the lid on my laptop, the wireless internet connection disconnects. The actual wireless lan connections are still there when I open the lid, my laptop is just not connected to the internet. Also, this seems to happen just whenever my laptop feels like it. Sometimes the internet will be disconnected after 10 minutes, sometimes after 5 hours. I also left an application running over night that constantly uses the network connection (to see if it disconnects while idling), but when I woke up in the morning, the wlan was disconnected as usual.

It's not my router, it doesn't turn off the internet after X idle time and the network works fine when I leave my laptop open. The problem I have with leaving my laptop open all the time is my cat... Cat hair is a killer for poor computers.

I had an MSI laptop before, I didn't have this problem. My boyfriend also has a Medion that doesn't have this problem. The 4th laptop in the house, an Acer Aspire 7740G has the same problem, however.

Both laptops have Windows 7 Professional 64bit installed, as did the ... Read more

A:Wireless internet disconnects when laptop lid is closed

No suggestions? :/

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RELEVANCY SCORE 56.8

Hi, I have Lenovo B570 with windows7 installed. To avoid internet disconnection problem, I changed settings in Control Panel as follows:
In Power Options, then in advance settings I selected options "Do Nothing" When laptop lid closes...
It resolves my problem partially... After closing the lid if system does not get lock then internet connection works fine but if system goes to lock state (this happens when lid closed time is more than 20 mins) then after login, the internet connection is visible as disconnected.
Any suggestions?

A:Wireless Internet disconnects when i close laptop lid

Are your drivers updated to the newest one avaible ??

Also you can try disabling this:

it's in dutch but I think you know where to find it

Device Manager > select your Network driver > and do what you see in the picture (but ! disable it)

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RELEVANCY SCORE 56.8

Iím in the US Air Force and Iím stationed in the UK right now. I went home on leave and now Iím back and my internet on my laptop disconnects when it goes into sleep mode or when I shut the lid. I have checked the wireless network properties to make sure the option for connect automatically when network is in range. I also unchecked the option where it says allow windows to save power by disconnecting or whatever. Itís really annoying and just wondering if anyone can help me
This is my network adaptor Intel(R) Centrino(R) Wireless-N 6150
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6058 Mb
Graphics Card: Intel(R) HD Graphics 3000, -1988 Mb
Hard Drives: C: Total - 565477 MB, Free - 506699 MB; D: Total - 29690 MB, Free - 26852 MB;
Motherboard: LENOVO, Emerald Lake
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled
 

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RELEVANCY SCORE 56.8

My internet is randomly disconnecting (cable Connection or WiFi). When I try to reconnect it shows no available connections and I have to restart my laptop to be able to reconnect again. IVe already did a clean reinstall (back to factory settings, Windows 8) but it didnt solve the problem. It has nothing to do with my internet or router since the same problem occured When I was at my friends house.. I hope someone can help me fix this problem..
 

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RELEVANCY SCORE 56.4

I would really appreciate any advice anyone could give me, been having this problem for a good while now! I'm pretty sure its a virus/trojan or something...running windows vista, a few months ago something called antimalware doctor was installed onto my laptop, ever since i've been having crashes and my laptop freezes/becomes unresponsive. I've tried to get rid of the problem with antivirus software, but its not detecting anything. Also, computer seems disconnect regularly for about a half an hour, then reconnects, although the wireless connection is still o.k.
Thanks a million!

A:laptop slow and internet disconnects periodically, virus?

Was going to post a hijack this log, but just read i shouldn't post one here

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RELEVANCY SCORE 56.4

Laptop is only 2 months old and Dell support won't help because I don't have a software maintenance contract and don't want to pay for support on a new laptop!
The laptop has been having issues with the connections to the Internet and network for a few weeks. This is my husband's computer and he doesn't remember if this was a problem from day 1.
I noticed that the WIFI options under Settings/Network disappeared. I went through the diagnostics and did a repair and it now shows WIFI. 
When trying to troubleshoot problem with “no internet connection” I get the message:
There is no Internet connection try: checking the network cables, modem, and router reconnecting to Wi-Fi Running Windows Network Diagnostics
I ran the Windows Network Diagnostics for the Network Card and it passed all of the tests.
I checked the connection and it says it is connectedTroubleshooter can't find a problem
says it is connected but still can't connect to Internet!
I have many computers connected to the routers I use and never have a problem with the Internet nor Networking.  I brought the laptop in my office and connected the laptop to a Eternet cable that works for another computer and I am sure the problem is with the new Dell Inspiron 15 3000 laptop.
I suspect this may be an issue with Windows 10 drivers but not sure what to check next. I see that other types of Dell computers have had issues with the network drivers and had to go back to Windows 7 d... Read more

A:Inspiron 15 3000 laptop disconnects from Internet/Network

If you have McAfee Life Safe (antivirus) on the system, disable it.  That likely will solve the problem - if it does, your best course of action is to uninstall that software and use the built-in Microsoft Defender (it'll automatically turn on once McAfee is gone).

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RELEVANCY SCORE 55.2

Hi all,

my dad's computer began acting out on March 2nd. It disconnected from the internet while other mobile devices and laptops were not affected. It will only connect to the internet in safe mode. I ran windows defender, spybot and combofix with no results. I uploaded the two files as asked in the tutorial and guide. Thank you in advance.
 

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RELEVANCY SCORE 44

Hi, i have a problem

my laptop disconnects from the network from time to time ONLY when my sister is connected to the network with her laptop at the same time. At any other time, my internet runs smoothly.. her laptop never disconnects, only mine!

My laptop: Toshiba Satellite running Windows 7 Home Premium
Sisters: Hewlett Packard running Windows Vista Business with SP2

My router is a 'Home Network Gateway' from Telstra Bigpond.

I think that should be enough info for an expert to figure out the problem, please help! thanks!

A:Laptop disconnects from network

can anybody help me? please!

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RELEVANCY SCORE 44

Okay, my school issued laptops to half of the students and I got one. The internet works perfectly fine at school. At home I set up my connection and can successfully connect to the internet. My router is a Linksys WRT54G v5 with the latest firmware and no 2.4ghz phones in my house. Still, I disconnect every 15 minutes or so and it's really annoying because I can't download anything big, play online games, or comfortably use instant messaging because of this. Can any of you help me?

If you need any more information let me know. Thanks for your help.
Shade
 

A:Laptop regularly disconnects

How are you connecting at school (ethernet or wireless)? At home?

If wireless at home, have you tried ethernet? Is there another network in range on the same or close channel as yours?

Are any other computers connected to the router at home? If so, how? And do they suffer the same disconnects?
 

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RELEVANCY SCORE 44

I`ve recently got a Dell Inspiron 1525 laptop. I have an ADSL connection at home and an SMC 7004VBR router. Each time I connect the laptop to it, it disconnects every 15-20 minutes or so, disconnecting also the other PC on the same LAN at the same time (there`s always a notification on the PC that says a network cable is unplugged). After a minute everything is back to normal. When I hibernate or switch off the laptop with the ethernet plugged in, the next time I switch it on I have the same problem: both comps are disconnected from the Internet, and it needs some time to connect again. Could it be a hardware problem, or is it rather networking issue?

I have Windows Vista Basic on the laptop, Marvell Yukon 88E8040 PCI-E Fast Ethernet controller, and I`ve set up a static IP. On the desktop that`s on the same network I have Windows XP Home. Thanks for all your help!
 

A:Laptop disconnects LAN periodically

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RELEVANCY SCORE 44

Hi all,
I am new here and dont know a lot about computers. I have a laptop with an aolynk router and a 3com wireless system. I have no pc just 2 laptops hooked up to my internet.
The internet works fine but disconnects every now and then. There is no pattern i can see (ie.every hour or every 10 mins etc) it justs disconnects but saying limited or no connectivity.If I click repair it doesnt work i have to disconnect both the router and the wireless modems to get it back on.
Can someone offer me any advice please.
G
 

A:internet disconnects

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RELEVANCY SCORE 44

Please, I have a problem similarity, i have to restart my pc to be able to access the Internet of four in four hours . i am using xp. Note below (ipconfig /all) Lease Obtained. . . . . . . . . . : 13 july 2007 21:05:40; Lease Expires. . . . . . . . . . : 14 july 2007 01:05:40 ; is justly four hours.

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address . . . . . . . . . . : 00-15-F3-57-43-AC
DHCP ativado. . . . . . . . . . . . : Yes
Autoconfiguration Enabled . . : Yes
IP Address . . . . . . . . . . . . : 201.33.176.116
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway. . . . . . . . . . . : 201.33.176.254
DHCP Server . . . . . . . . . . . : 200.167.208.114
DNS Servers. . . . . . . . . . . : 200.167.208.117
200.167.208.123
200.220.192.88
200.220.192.86
Lease Obtained. . . . . . . . . . : 13 july 2007 21:05:40
Lease Expires. . . . . . . . . . : 14 july 2007 01:05:40

Please, thank
 

A:Internet disconnects

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Thanks for your cooperation.
 

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RELEVANCY SCORE 44

I got my dsl modem like a month ago and its been EXCELLENT. Fast speed, never disconnects, its great. But i dont know whats hapenning now cuz every once in a while, it disconnects and i get a message that popups on the taskbar that says "a network cable has been unplugged". What i do is i either unplug and then plug one of the cables that are connected to the modem (like the phone cable or the power cable) and then it works again. What can be causin this if i am not unpluggin anything why am i gettin this message and why might it be disconnecting? Thanks in advance.
 

A:DSL Internet Disconnects

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RELEVANCY SCORE 44

Hi there guys. I've have had some great help from all you guys here and I need your help again.
So my internet recently has been acting weird, not for just one laptop, but for all of them, The only thing that seems to not disconnect is the computer hooked up to the routers. I thought it was time for a new router so I bought two new ones to replace the old ones, so I did. They were replaced but the problem still continued! I updated the router firmware and it would fix it temporarily, but after a day it started again.
Please let me know if you need any info at all.
 

A:Internet disconnects once in a while.

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RELEVANCY SCORE 44

Hello, I just got a new computer and I'm having internet problems. I used to use an old XP desktop with direct connection and it stayed connected, used my vista laptop with direct connection and it stayed connected, and now with my new W7 desktop the internet does not stay connected. It just disconnects and reconnects in a split second. This interferes while I'm playing games (3 different games), it'll tell me I have lost connection, and when I check my internet connection it says I'm connected. Sometimes I see the little internet connection icon on the bottom say X then a little loading circle then back online in a second. It interferes when I'm streaming also. It happens every 10-30 min or so and it gets REALLY annoying. Anybody have similar problems? Any way to fix?

A:Internet disconnects for a second

Welcome to Windows Seven Forums.

Useful information here: Constant disconnects from my wireless - Microsoft Answers

I suspect there may be incompatibility issues between your games and Windows 7. Can you run the games in Compatibility Mode for Windows XP SP3?

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RELEVANCY SCORE 44

i using win xp & using bsnl broadband with kaspersky internet security antivirus
bu after few minutes internet disconnects & to connect internet i requre to restart xp please give me suggestion

A:internet disconnects

Hi,

First welcome to TSF!!!

Next I would try a couple of things. Start off with a power cycle of your equipment, and see if that helps. Next you would need to narrow it down to what is causing the problem. Does it only happen when you are using chrome or does it happen with other browsers, more to the point does it happen with other programs that use the internet like email, instant messaging, etc. Are you running any programs that allow you to torrent, that can cause issues with your connection.

Cheers!

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RELEVANCY SCORE 44

So heres the deal.
Ive recently upgraded from windows XP 32 bit to Windows 7 64bit, this ofcourse means Ive formatted my harddrives and made a clean install.
But now Ive realised, that whenever I try to download a large file which takes several minutes, my computer will disconnect from the router and I have to let windows do its thing and it says its "Resetting Network card" After this I have to reboot the PC and yet again let windows do its thing where it tells me to let it reactivate my network card. When Ive done this Ill be connected to the internet again. Ive tried to let my PC run for several hours just to make sure its not random dc's but within 5 mins of me starting a download it dc's. I can browse around just fine and have tried countless of different solutions around the web and none have helped so far. Now I beg you to give me Every single possible solution that you guys can think of. Keep in mind that I have another PC running vista connected to the router and that one works just fine, and I never had this problem on XP.
Also please keep in mind that Im not all that techie when it comes to router settings and such, so keep it simple for the sake of my brain not overheating!

Thanks in advance.

A:Internet Disconnects

Sounds like a network driver problem but I don't see any network driver downloads fro Windows 7 X86 or X64 on the ASUS site for the Gigabit network device.

As a test, remove the router from the setup and connect directly to the broadband modem. Try a download and see what happens. If it fails the same way then the router is definitely involved. If it doesn't fail then try swapping the port and cable the router is connected to with the one currently in use by the Vista computer then try the test again.

If it works then it is either the Ethernet cable or some problem with that specific port on the router. If it doesn't make any difference, then try deleting the Gigabit network device from Device Manager as follows:

Press WinKey+R to open a Run box.
Type devmgmt.msc and press Enter
Expand Network Adapters
Right click on the Gigabit device and select Uninstall
Reboot and wait while Windows 7 rediscovers the device and reloads the driver, see if that helps.

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RELEVANCY SCORE 44

I have a problem of being disconnected from the Internet. It usually occurs about the same time at night. I connect, then get kicked off after about a minute. This happens repeatedly. This continues for anywhere from a few minutes to an hour before I can stay connected again. I use IE browser. This does not happen during idle times. It happens when I am actively surfing. Any ideas on how to solve this? My ISP is no help.
 

A:Internet Disconnects

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RELEVANCY SCORE 44

My internet disconnects randomly and these user###### pop-up in my connect to menu. I was thinking it may be due to a virus, but my computer is clean.
That is what I ment by the user#######.
 

A:Internet Disconnects

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RELEVANCY SCORE 44

Every so often when i am on the internet it disconnects and i cant open any web pages. The connection is still there in the bottom right hand corner, ip address etc. are still there but web pages wont open. I try to repair but i have to reboot to make it work again. I am using a laptop on a wireless connection, think this also may have something to do with the freezes it get occasionally.

Any ideas would be appreciated

A:Every so often internet disconnects!

Welcome to TSF.

We will take a look at your system for malware, but it's unlikely the cause of loss of connection. If we can't locate a problem, you will be encouraged to ask for advice in the Networking forum, here at TSF.

Download HiJackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HiJackThis.exe there. Double click on the program to run it.

1. If it gives you an intro screen, just choose [Do a system scan and save a logfile].
2. If you don't get the intro screen, just hit [Scan] and then click on [Save log].
3. Post the HiJackThis.log file here. Do not fix anything in HiJackThis since they may be harmless.

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RELEVANCY SCORE 44

I have verizon dsl. I open internet explorer, surf for about 15 minutes and all of a sudden i lose my connection. I try to log back on but it will not let me. I reboot and I can get back on for another 15 minutes and it disconects again. I unplugged my modem this time and plugged it back in and I was able to get back on the internet. Any ideas what this could be?
 

A:Internet disconnects

Hi theriffs1

I have Verizon DSL also, I was receiving the Pop up ballon: An network cable has been unplugged about every hour.

I would need to physically reseat the ethernet cable, (are you using an ethernet connection or a USB connection?), finally I purchased a new ethernet cable and that problem went away.

I did call Verizon, they have a free upgrade from 1.5mb/368kbps to 3.0mb/768kbps, it was offered to me without my asking.

Have you tried an ipconfig/release, ipconfig/renew from a command window?

Start > Run
key in:
cmd /k ipconfig
Click: Enter
The information appearing will show you what your IP address is, and how long before it expires.
My IP address renews itself every 15 minutes.

At a command prompt in the same command window key in:
ipconfig/release
Enter
Then key in:
ipconfig/renew
Enter
Your IP address should be renewed.

Have you had any viruses that may have corrupted your Winsock?

Let us know if this makes a difference or not, and if you don't have the upgrade yet, call Verizon and get it!
 

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RELEVANCY SCORE 44

For as long as I remember my Lenovo G580 would randomly stop recieving an internet connection from my wifi, leaving it still connected but without the ability to go online. I have been solving this problem by disconnecting and recconecting from the wifi, however this has been a temporary solution as the problem keeps coming back. I know this is a problem with the computer because it never happens with the other lenovo laptops in the house nor the phones connected to the same wifi. Im monitering this post so if you reply expect a response very soonThank you for the help

A:Internet Disconnects

Hi LA314 , 
 
Welcome to the Community Forums. 
 
You may try unchecking power saving features on WLAN properties under device manager and likewise place any similar roaming aggressiveness / tendency to highest .
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 44

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6013 Mb
Graphics Card: Intel(R) HD Graphics, -1984 Mb
Hard Drives: C: 914 GB (815 GB Free);
Motherboard: Gateway, IPIMB-AR
Antivirus: Spybot - Search and Destroy, Disabled

I am having an issue with frequent media disconnects. Upon booting my system, browsers do not connect to the internet. A restart fixes the problem for a while and the system eventually disconnects again. I have hardwired cable and supplier provided cable modem. The system says I am connected but browsers don't function until a soft restart. My PC is for personal use and is owned by me. I have recently added Spybot AV and previously used Windows Defender. McAfee in the distant past. None of them show much and if they do and the item is fixed, I still experience the same media disconnects.
 

A:Internet disconnects

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RELEVANCY SCORE 44

Hello everyone, I'm running a windows 7 operating system and I need help I've been having this issue for a few weeks. Usually when I download something big or stream my internet on my PC specifically will go out and I cannot get it back unless I restart my pc I have tried ipconfig/renew and I get the unable to contact DHCP.

Now saying that, I have tried other methods that don't work at all however my wifi works perfectly on my phone and other devices in the household and it is only my pc. I am connected via Ethernet as well but I also sometimes use a wireless adapter however have not experienced the internet go out using the adapter but for network adapter I have updated drivers, tried different ports as well as using different cables and none of those have helped I've looked up many solutions and none seem to work please help thanks
 

A:Help internet disconnects please

I should also mention the ethernet port on my pc is burnt out because of a thunder storm so I am using a USB to ethernet adapter
 

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RELEVANCY SCORE 44

I have a Compaq Presario-AMD Athlon 64-3500+-512mb-200gb. Running windows xp sp3, updated and malware clean. I am stuck with dialup connection until [email protected] upgrades our area. I sometimes leave my pc running a download all night. I usually use orbit downloader but some downloads work better with no manager. Since I reinstalled windows my connection gets disconnected at at different times and redials the connection, but only at night when I leave it downloading a large file. In internet connection I have checked "never dial a connection". It is just an annoyance but I would like to fix it. Any help will be appreciated. I forgot to say that I use IE7 and have tried connection keeper ( with same results). Tried firefox several times but it was slower than IE on my pc. Thanks again. Lots of good advice on this site.

A:Internet disconnects

Hello & welcome to TSF

have you tried this

useing (ipconfig)

start
then select ( run
then type in ( cmd
press enter
then type in ( ipconfig /flushdns ( notice the space between ipconfig & /
press enter
then type in ( ipconfig /release ( ^^ ^^^^^ ^^^^^ ^^
press enter
then type in ( ipconfig /renew ( ^^ ^^^^^ ^^^^^ ^^
press enter


then reboot

start
then select (run
then type in ( cmd
then type in (netsh winsock reset
press enter
now reboot your system

providing that the (os) is installed on the c drive /you drive letter may be differnt

then reboot

check your connection

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RELEVANCY SCORE 44

Hi I have also been experinsing these problems. I am a video game player as well and whenever I try to play on my laptop my internet disconnects. But all my other devices that use wifi work fine. Also there is nothing wrong with my computer because it works fine on other networks such as my schools. I recently moved and am now using a different internet provider ,centerylink. I think I have to change my modem channel but centurylinks website were you change modem settings is a scam. The website does not work and my parents think theres something wrong with my computer and are refusing to change internet service providers. So I am wondering how If I can change modem channels a different way.

Moderator note - This post removed from this thread: http://www.techspot.com/community/topics/internet-keeps-disconnecting-randomly.205710/#post-1439822 to avoid hijacking.
 

A:Internet disconnects

Hi, You might have another wifi signal very close to your house that is on 'your' channel, it happens.
You can only move your channel to one of three different frequencies, that is the lowest, the middle or the highest one. So say your current channel is 6, there is no point going to 7, it's still too close.
If the 'other' problem wifi channel near you is say '1' then you should try to go to the other end of the range.
You change your WiFi channel in your router, then your laptop will find it.
You don't need a website to do that, it's between your laptop and your router.
You make the changes through any web browser, and the details will probably be on the label of your router.
But this might not the problem, although it's a fairly easy one to 'fix' if it is.
 

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RELEVANCY SCORE 44

Hi,

I am using CISCO Anyconnect. But regardless of what VPN, what happens is that connecting to VPN disconnects me from Internet which doesnot happen with XP.

Is there a solution for this with anyone, please.

A:VPN disconnects INTERNET

For clarification, I continue to stay connected to VPN, but any other net dependent application like IE, Outlook, Skype do not work, and the wireless network status shows "no network access".

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RELEVANCY SCORE 44

My internet randomly disconnects for half a second. For instance, most of the time I have ventrilo and mIRC open, and sometimes (a lot of the time) an online game (TF2, CS etc) My internet will disconnect me from all of them at the same time, then I try to get back it and it lets me, so it seems its only disconnecting for like 1 second, then its back on.
 

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RELEVANCY SCORE 44

When I turn on the Internet (I have a modem), it works fine until I turn other programs on then the Internet basically turns off, but the computer says I'm still connected to the Internet. Why is this doing this and why is the Internet turning off?

If I'm downloading something off the Internet say a game demo or a game update the Internet would just turn off like I said before and then I would have to disconnect and then reconnect and try redownloading and sometimes this works and sometimes it doesn't.

I found a pattern or it's just coincidence, but when the downloading box isn't the main thing selected for a while the Internet turns off. Someone please help and don't tell me to ask my ISP he's the other word for donkey.

A:Internet Disconnects

Have you run any spyware, and antivirus scans?

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RELEVANCY SCORE 44

Hey guys,

As soon as I connect my VPN it disconnects the internet. I'm using a desktop with windows 7, connected to wifi via a Netgear 4600 router. I have two internet connections, one of which is not connected to the router, both connections are affected. Used to work fine and I don't think I have done anything that would cause this. I already looked online and didn't find anything that was helpful.

Any suggestions?

Thanks
 

A:VPN disconnects internet

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RELEVANCY SCORE 44

I have a Compaq Presario-AMD Athlon 64-3500+-512mb-200gb. Running windows xp sp3, updated and malware clean. I am stuck with dialup connection until [email protected] upgrades our area. I sometimes leave my pc running a download all night. I usually use orbit downloader but some downloads work better with no manager. Since I reinstalled windows my connection gets disconnected at at different times and redials the connection, but only at night when I leave it downloading a large file. In internet connection I have checked "never dial a connection". It is just an annoyance but I would like to fix it. Any help will be appreciated. I forgot to say that I use IE7 and have tried connection keeper ( with same results). Tried firefox several times but it was slower than IE on my pc. Thanks again. Lots of good advice on this site.
 

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RELEVANCY SCORE 44

Hi All
I have been having internet disconnects every since I have had VISTA. It is the same that used to occur in WIN ME & 98. It happens when you spend a long time surfing on one web site. There was a fix for this problem then and I have forgotten it. It is not my server as I have another computer with WIN 98SE and it does not happen. I have to cycle my DSL modem off & on to reconnect. I am connected through a router to a second computer and to the modem and the second computer stays connected. The internet icon (lower right display) will indicate local only is connected.
Any help would be great. Forum

Russ

Dell E-520
160g HD
1g mem
WIN VISTA
 

A:Internet Disconnects

If you're using a laptop or server, the network card may be configured to go into power saving mode releasing the IP address after a set amount of time of non-activity.

Which version of Windows Vista are you using? Vista is known to have plenty of networking issues on it's own so it may be worth searching Microsoft's KB (Knowledge Base) at www.microsoft.com if you're familiar with it.

Also your computer system mentions a Dell E-520 which appears to be a standard desktop PC, would you be able to confirm this?

Finally, if you could post the results of an "ipconfig /all" while the network is connected and then when it becomes unavailable, this would help troubleshoot the problem.

Regards,
Roden
 

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RELEVANCY SCORE 44

My internet disconnects every once in a while, usually for 5-10 minutes. Restarting fixes the problem. Whilst my friend who is connected to the same router never has this problem.
I thought maybe HijackThis could find something conflicting that is causing this problem?

When I ran HijackThis I got this notification:

"Your system denied write access to the hosts file"

Below is my log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:37:03 AM, on 9/21/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16839)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\S... Read more

A:Internet Disconnects

Is this issue not fixable in Hijack This?

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RELEVANCY SCORE 44

Hello and thank you,
It seems that every three or four hours our computer will just lose all connection, even the modem shows we don't have one. We have had four cox repairmen come, and all claimed they had fixed a simple problem. They didn't. So whenever this happens all we can do is wait or repeatedly unplug and plug stuff. Obviously we have no clue what is going one. Can somebody help.

A:Internet disconnects

Have they replaced the modem yet?

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RELEVANCY SCORE 44

hi Boltonsquad I have a similar sounding problem.
My connection to the network is reported as excellent but randomly the actual download speed drops away to nothing.
Does yours "mend " itself after a short while and start working again...or is yours off for good. I find rebooting the laptop resolves it faster than waiting for it to do it itself...until it does it again(not good).
I use a belkin router (number can be supplied when I get home if needed) ..maybe thats the common?
 

A:Internet disconnects

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.
 

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RELEVANCY SCORE 43.6

Hi there!

I have two laptops sitting next to each other. One of them works fine, but the second one, although it connects at first, disconnects after a few site searches. Both computers are connected through their WN511B network adapters. The laptops' IP addresses (set on automatic) and their names are different and the problem only happens on that particular computer. The strange thing is that the computer gets connected without a problem when mine is not connected and it has no problem connecting through Ethernet. The computer, which is a VAIO VGN-FS660W and has a Turkish XP on it, is updated both on the Microsoft side and the VAIO side. Mine, a VAIO VGN-AR190G, works without a glitch. I even tried switching the network adapters and I still got the same problem.

Questions I have in mind:

1. Could this happen because the DSL connection (1024kbps) is too slow and my computer works better and sucks up the resources and causes the other to disconnect?
2. Could this happen because the computer has a Turkish XP OS and therefore does not get the necessary updates to work side by side with mine? Should we think of changing its OS to the US version?
3. Could this happen because there is some setting on the router that needs to be changed?
4. What else should I look for?

I appreciate your help.
 

A:Laptop Disconnects from Netgear WNR834B

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RELEVANCY SCORE 43.6

My desktop is a Windows 8.1 computer with a tplink router and the offending instrument is the laptop downstairs with Windows 10. Every 2 or 3 days the laptop can't automatically connect and when I order it to connect it just can't. It sees the connection, but it just can't.

What I have to do is this

netsh int ip reset reset.txt
netsh winsock reset
netsh advfirewall reset
ipconfig /flushdns
restart laptop

and then the laptop has internet again.

It's just inconvenient and makes my blood boil. Is this the way it has to be? Any possible solutions I can try?
 

A:laptop disconnects from network every 2 or 3 days

Install or reinstall the latest wireless driver from the laptop manufacturer's web site.
 

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RELEVANCY SCORE 43.6

How do I stop this from happening?
My GTalk calls end and the Online XM Radio stops streaming when I close my lid on my laptop.
 

A:WiFi Disconnects After Closing Laptop's Lid

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