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Computer freezing multiple times a day with no recognisable pattern.

Q: Computer freezing multiple times a day with no recognisable pattern.

Hello everyone,
First of all, I know that this isn't a BSOD issue but I wasn't sure about where else to post this thread.

Like the title says, my computer screen freezes with mouse movement and numlock / capslock activation until I ctrl+alt+del and then even those stop but the audio (if I was was watching a video when the freeze happened) still plays. So I have to press the power button until the system turns off, wait a little and turn it back on again. In the past week it's happened at least 35 times. I also get graphical glitches when I'm running programs like chrome. These freezes can happen at any time such as when I'm browsing on Chrome, reading messages on my email client, a couple of minutes after coming out of hibernate etc. Over the last couple of days the freezes have been happening more frequently, I've frozen 4 times in the last 2 hours.

I've run Malwarebytes as well as Avira, I've checked the health of the hdd, the ram (memtest for a couple of hours), the temperature (even had a 140mm pointed directly at the cpu and gpu heatsinks). There's no point looking for gpu driver updates because mine is not supported anymore and I have the latest one. Turned all my startup services off apart from Avira and I've also run sfc/scannow and that didn't come up with anything either.

My gut feeling is that the gpu is dying because if I run the amd test in Catalyst Control Centre to check load temperatures the test fails after a couple of seconds even though the temperature of the gpu is really low.

Hope someone can help.
Thanks for reading.

Apologies if this is in the wrong place, please move it to the correct forum section.

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Preferred Solution: Computer freezing multiple times a day with no recognisable pattern.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Hi - I keep getting the dreaded BSOD multiple times a day. There is no one particular thing I am doing at the time it happens - so I havent seen any pattern (not that there isnt one I havent noticed!). Thanks in advance for any help you might have for me!

A:BSOD multiple times of day, no pattern

Hello and welcome to SF carrieaj .

0x9F which is DRIVER POWER STATE FAILURE that happens in
transitions between power states most commonly S0 (ON state) > S3 (Sleep state)
or vice-verse. You can read more HERE.

The most common cause is a device driver but sometimes it's the hardware itself
that is at fault.

The bugchecks appears to be caused by the Ethernet adapter when it is trying to power down.

BugCheck 9F, {3, fffffa8007abaa10, fffff80000b9c518, fffffa800e480010}

FAILURE_BUCKET_ID: X64_0x9F_3_POWER_DOWN_netr28x_IMAGE_pci.sys

!irp fffffa800e480010

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa800ab67050 00000000 00000000-00000000
The thing that is puzzling me a little bit is the driver date,

lmvm netr28x
Browse full module list
start end module name
fffff880`04cdf000 fffff880`04f36000 netr28x T (no symbols)
Loaded symbol image file: netr28x.sys
Image path: \SystemRoot\system32\DRIVERS\netr28x.sys
Image name: netr28x.sys
Browse all global symbols functions data
Timestamp: Fri Feb 22 11:10:29 2013
The latest I found offered both on LinkSys and MediaTek's website are dated 2012,
where did you get yours from?
Driver Reference Table - netr28x.sys

Please follow both of these tutorials and select to turn off the power management:
USB Selective Suspend - Turn On or Off
PCIe Lin... Read more

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I have a HP Pavilion w/Windows XP Media Center Edition. Some months ago my screen started freezing in a little geometric pattern (see attached pic) at any given time for no apparent reason. It does this multiple times a day and I have to reboot using the power button. As far as I know all the programs are still open and running but who knows because I can't see anything?
I contacted HP multiple times to no avail. First they had me test the monitor by hooking my laptop up to it and leaving it on. The monitor worked fine. Then I updated all my drivers and my graphics card driver (NVidia). Then I updated my BIOS. Their last attempt was to have me do a destructive re-format of my hard drive (system recover) to reinstall everything on a clean slate. The screen still freezes.
Can anyone tell me what the problem may be? I am almost to the point of going out and buying a new graphics card just because I can't think of anything else and no one has been able to tell me what it is... Any guidance would be greatly appreciated!

A:screen freezes in geo pattern multiple times a day...

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Running Vista Ultimate w/ SP2 running the Vista TV Media Pack 2008

I am here seeking help. I have googled regarding whether the VMC can be re-installed (hoping to fix things) but from what I've read that option doesnt' exist.

Background: A few months ago, Media Center began having (hiccups & freezes and occassionally would crash)... From time to time ever since install it has done this, but never so frequently and NOW repeatable. I believe this started after downloading & installing Windows updates, some months back. These things have a way of creeping up on me & so at this point I don't think System restore is an option.
Other issues I just fixed a Windows Search Protocal stopped working error.

Here's what I experience: Generally Media Center starts and will record & let me watch programs, however It crashes repeatedly throughout. Some times it crashes itself & "searching for a solution" ...send more data etc, restarting happens. Some times the crashes will happen back to back to back.
IF I am watching a program or watching tv, or something I'm simultaneously recording if I go into the upcoming shows about 50% of the time if I hit the record button to add that show to an upcoming record que, the system freezes. Most of the time when it does this it will crash & restart. Other times it will sit there for a LONG time? Sometimes I'm forced to Ctrl-Alt-Del to end the program.

In the past I didn't have any problem going into the setti... Read more

A:VMC is freezing, crashing multiple times a day yet does work, but I need help


Media Center (80)

Bucket ID: 13002761
Problem Event Name: AppHangB1
Application Name: ehshell.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b55e
Hang Signature: c2d5
Hang Type: 6144
OS Version: 6.0.6002.
Locale ID: 1033
Additional Hang Signature 1: 64290f19ecfc3eabebe2ce2473442d30
Additional Hang Signature 2: ce66
Additional Hang Signature 3: 85c1c79335c8a7dd8314f6a9d68cbd10
Additional Hang Signature 4: c2d5
Additional Hang Signature 5: 64290f19ecfc3eabebe2ce2473442d30
Additional Hang Signature 6: ce66
Additional Hang Signature 7: 85c1c79335c8a7dd8314f6a9d68cbd10

Bucket ID: 408593502
Problem Event Name: AppHangB1
Application Name: ehshell.exe
Application Version: 6.1.1000.18273
Application Timestamp: 486c6907
Hang Signature: 57ee
Hang Type: 2561
OS Version: 6.0.6002.
Locale ID: 1033
Additional Hang Signature 1: cd73cd6b70b10e220a68e9bde3f52945
Additional Hang Signature 2: 04b3
Additional Hang Signature 3: b22e65ad6b0bbd18818de386a6b4c19c
Additional Hang Signature 4: 417e
Additional Hang Signature 5: a92af1435c1a301f9f99e2b6f068f855
Additional Hang Signature 6: 21e5
Additional Hang Signature 7: e60b9938f018d84858d52ceb5aba5802

Bucket ID: 275855926
Problem Event Name: CLR20r3
Problem Signature 01: ehshell.exe
Problem Signature 02: 6.1.1000.18273
Problem Signature 03: 486c6907
Problem Signature 04: mcstoredb
Problem Signature 05: 6.0.6000.0
Problem ... Read more

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I am in need of assistance with my laptop freezing up consistent. Below are my DDS logs. Any assistance would be greatly appreciated, thank you.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.16385  BrowserJavaVersion: 10.17.2
Run by Admin at 16:19:03 on 2013-04-13
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.4020.2597 [GMT -4:00]
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe
C:\Program Files\ATKGFNEX\GFNEXSrv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.... Read more

A:ASUS Laptop N61JQ Freezing Multiple Times

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofixLink 1Link 2IMPORTANT !!! Save ComboFix.exe to your Desktop1. Close any open browsers.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.3. Do not install any other programs until this if fixed.How to : Disable Anti-virus and Firewall...http://www.bleepingcomputer.com/forums/topic114351.htmlDouble click on ComboFix.exe and follow the prompts.When finished, it will produce a report for you.Please post the C:\ComboFix.txt Note: Do not mouse click ComboFix's window while it's running. That may cause it to stallNote: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.htmlNote: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.===Third party programs if not up to date can be the cause of infiltration an infection.Please run this security ... Read more

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My Internet Explorer has become insanely slow, and freezes completely when I am in Facebook. It locks up and takes numerous attempts to close out.
I now see in Task Manager that iexplore.exe shows up multiple times as a running process, and using large amounts of memory. Just from what reading I have done I am assuming this is a virus/malware, etc.
I use System Mechanic Professional for virus scanning and overall maintenance. Nothing I have done with that program has helped.  After looking for advice, I have run Malwarebytes (did not detect anything), and TDSSkiller (did not detect anything) - I have those logs, but know not to post them here.  The next step recommended was ComboFix but I appreciated the recommendation to not run it without the help of a professional. That is why I am here.
Any help appreciated!

A:IE slow and freezing; iexplore.exe shows up multiple times

System Mechanic Professional is and also has been primarily an optimizing tool with registry cleaning capability. If you have been using it for some time, it could have removed important registry entries related to Internet Explorer and other important programs.Why you should not use Registry Cleaners and Optimization ToolsSystem Shield was added to make the program more attractive so folks would purchase the product. IMO that feature is not very effect...I recommend you remove and replace it with a dedicated antivirus. See Choosing an Anti-Virus ProgramWhile there are some malware infections which can launch iexplorer.exe, be aware that if Internet Explorer is open, the browser itself may be creating multiple instances in Task Manager. If you're not finding any malware after performing various security scans look more closely at your browser.If using Internet Explorer 8/9 or Windows 7/8, the browser will run an extra instance of iexplorer.exe for each opened tab as part of the Loosely-Coupled IE and Automatic Crash Recovery features by design. ACR stores information about a browsing session on the hard disk so that in the event of a browser crash, hang, or other unexpected shutdown, it will allow you to resume the last browsing session. If using multiple tabs, ARC allows recovery of all opened tabs in case of a browser failure. Essentially that allows Internet Explorer to prevent itself from closing when a web site in one tab crashes. In order to this, Internet Explorer wil... Read more

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Hi all,

Have been having some frustrating issues with my system recently. It all started when my system started freezing with strange patterns showing up on the monitor. I thought it must have been my video card and took it back to the computer shop to test it. They agreed the video card was faulty and sent it off for warranty. In the mean time I purchased a new low-end card and the system worked fine for about a week.

I then started to get the same issues again. I returned the system again and was told there was nothing wrong with this card. They spun some crap about the card not being powerful enough to run photoshop (which is where I spend most of my time) and convinced me to upgrade to a higher-end card, which I did.

Unfortunately, this didn't fix the problem and I continued to have problems. I returned the system yet again for a week or so. They tested it (with their HD and fresh install of vista) and said they didnt have any problems.

I picked the system up and used it without problems for around a week or so when the problems started to occur yet again. At the moment the system is freezing, freezing with a strange pattern on the screen (see attached jpgs) (looping audio), restarting, blue-screening (ecache.sys, IRQL not less or equal to, etc). It freezes during vista loading but sometimes makes it to the main OS environment.

I've tried reinstalling vista on a different drive and get exactly the same problems. It freezes and restarts during vista setup so... Read more

A:System is freezing, restarting, blue-screening, freezing with strange pattern

Hi I,m Baz a new member here! i have a similar problem same blue screeen so i don't know if the people who will help you can also help me at the same time or do i need to start a new thread somewhere else!
some please get in touch to help us both! cheers Baz good luck mate!

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I've had four BSODs in the last five days, never under identical circumstance. If I understand your software correctly, this zip should have all the relevant information.

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I have a problem w/ my Win7 Prof x32. At radom moments i get the bluescreen. I attached a zip file as explained. Can anyone help?
Thanky in advance.

System: Fuijitsu Siemens Si 3655

A:BSOD at random times. No clear pattern.

Crashes caused by netw5v32.sys, your Intel Wireless WiFi Link Driver. Update it from Network Adapter Driver for Windows 7*

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Okay guys, I need some help. Idk what else to do:

In the last 4-6 months my computer has started to freeze up, doesn't matter if im using it constantly or just a couple seconds at a time, eventually it'll lock up for anywhere from 10 seconds to 2 minutes. I thought maybe it was my install of windows Vista at the time, so I reinstalled (several times over a couple months) and it would work fine for a week or two, then start randomly freezing again.

at some point I thought maybe I had a bad stick of ram (I have 2 2Gigabyte sticks and 2 1Gigabyte stick) so i checked each stick separately using memcheck.exe i think. They all checked out clean, no problems.

So I tried installing Windows 7 instead of Vista and same deal, worked fine for a couple weeks then more issues. I checked my hardrive, S.M.A.R.T status checked out fine, but some other program said my hardrive was going bad, and within a couple weeks it did in fact die. So I got it exchanged under warranty, reinstalled Windows 7 (all of these installs are 64 bit by the way) and its been fine for a good month or two, until yesterday.

We had a LAN party for my brothers birthday, and off and on played probably 4 - 6 hours throughout the day, and towards the end of the day i started having freezing issues again. Sometimes it was before a round started, once it happened in the actual round and i got dc'ed and then today it happened twice: while trying to open COD and then in the middle of the round.

So I don't know... Read more

A:Computer freezing up at random times

1. Since you're running Windows 7, try use the built in Relliability Monitor to help you detect for any known issues. http://www.pcoptimizationsecrets.com...ility-monitor/
2. have you tried to disable the anti-virus and third party firewall programs?
3. Check if you have two NICs enabled. I had similar problem recently with my system appeared frozen and CPU was only taking up 30%. After some testing and fiddling around I found it wa because I had both NICs enabled and one was giving me a problem.

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For odd reasons, my computer likes to freeze when I'm doing anything.

The basic programs that I have running when it freezes:
Crimson Editor

I'm using a new eMachines, and it has an AMD 64-bit processer. I have lots of memory too. 512 mb.

So if anyone knows of any fixes, please let me know.

A:Computer Freezing at Random Times

Sometimes computers like to lock up because of overheating, but that usually happens in games and not with simple stuff like iTunes or Firefox.

To be on the safe side, you could download Hijack This and upload a log file and have someone who knows what they're doing (I'm staying out of this one lol) have a look at the log for you.

Download Hijack This from http://www.thespykiller.co.uk/files/HJTSetup.exe
Save the setup file on your desktop
Double click on it and by default it should install to C:\Program Files\Hijack This
Continue through the setup and have it create a desktop icon for you
Follow all the prompts, click Finish, and have it start Hijack This
Click the "Do a System Scan and Save a Log File" option
Save the log file and then it should open with Notepad
Go to Edit, Select All and then Edit, Paste to paste the contents of the log here
Make sure you DO NOT fix anything with Hijack This yet. Most of the things in the log are normal or required.

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Ok I re-posted without the HJThis log which was apparently bad to post.---My computer keeps freezing at random times. Been doing this for months. I have tried EVERYTHING I can think of. Even had everything wiped and XP re-installed to try and solve the problem. I really need help as this is really driving me crazy.Ok. Info.My card: NVIDIA 7200 GS PCI ExpressHere's what shows up in the event viewer under 'System' at the time(s) of computer freeze.There are 2 event logs at the specified time.Event #1Date: 7/18/2008 Source: Service Control ManagerTime: 4:52:12 PM Category: NoneType: Error Event ID: 7000User: N/A Description:The nVidia WDM A/V Crossbar service failed to start due to the following error: The system cannot find the file specified. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.-----------Event #2Date: 7/18/2008 Source: Service Control ManagerTime: 4:52:12 PM Category: NoneType: Error Event ID: 7000User: N/A Description:The nVidia WDM Video Capture (universal) service failed to start due to the following error: The system cannot find the file specified. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.-------------Extra Info:My computer almost never freezes when I play games such as Halo, but it freezes all the time when I use Blender 3d modeling/rendering program.It also freezes when the computer is idle, or when I'm doing something simple like typing or su... Read more

A:Computer Keeps Freezing At Random Times

Who's the manufacturer of your card?

In any case, you should go to that website..and download/install the latest drivers for your card and O/S.

If you've done this already, let us know.


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Hello all,
Recently my computer has been going on freeze streaks. What I mean by this is it will freeze, I'll restart it, it'll freeze again (sometimes even on the "starting windows" screen), after these bouts of freezing it will be fine for usually the whole day. Sometimes I'll see no freezes for about a week. These freezes usually happen when nothing is going on, they actually seem to be less frequent when I'm in a game.
Anyway I've done just about all I can think to do, I've ran a memory test and that came back clear, I've scanned with Malwarebytes, still no dice. All of my drivers are up to date as far as I can tell. As well as running a start up repair when it did crash before booting. I did however, run the System File Checker and I'll be attaching a log of it as I'm not sure on how to go about fixing those errors.
AMD Athlon II X4 635
4GB DDR3 Ram
Nvidia 8800 GTX
Windows 7 64-Bit
Any help would be very much appreciated, it's pretty annoying losing progress due to these freezes, in addition to trying to get my computer in a stable state. 
 sfcdetails.txt   46.14KB

A:Computer inconsistently freezing 3-4 times in a row.

Random freezes are difficult to troubleshoot. I would write down what you were doing when it froze
this might pin point a cause. Even when nothing appears to be happening something is. When the freeze
occurs goto event viewer and note any errors. In the mean time make sure all drivers are up to date and
windows has all upgrades.
I would make sure the video driver is updated. A computer will look frozen if the video doesn't work at the time.

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Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:10:48 PM, on 1/12/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\IObit\Advanced SystemCare 6\ASCTray.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Hotspot Shield\bin\openvpntray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://isearch.glarysoft.com/?src=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://isearch.glarysoft.com/?src=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://isearch.glarysoft.com/?src=iehome
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://isearch.glarysoft.com/?q=%s&src=iesearch
R1 - HKCU\Software\Microsoft\... Read more

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I just built my new computer, and about 15 minutes after starting everything up and getting windows working, it will freeze and make a non stop beeping noise.

like it's flatlining or something.

Also Sometimes when I turn on my computer it will say "Insert Bootable disk or restart...So I have to go into the bios and do "Load Optimal Settings" in order for it to start up vista.

So what might be causing it to freeze and why is my harddrive not being seen sometimes?

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When I try to install Windows XP onto my computer, my computer shuts down. I'm pretty sure I have enough power, as I am using a Intel i3 and the only other things that require power are my CD Drive and my Graphics card (NVidia GeForce 210, which can be seen here http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=5271085&CatId=28). They are all low profile things, and I am running on a 300 watt power supply. All fans are spinning, and I connected everything correctly. No noises happen when it shuts down, it just does it.Do I have to buy a new PSU?

A:Computer Shuts Off Multiple Times

A 300w power supply would not be considered enough power. It may be tht you need a new power supply. More along the lines of a quality manufacturer 450 or 500 watt power supply. Corsair, OCZ, Thermaltake, Enermax, Seasonic, PC Power and Cooling are quality manufacturers among a few others.

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My computer crashes. A blue screen appears with lengthy error messages. Too fast to read. Computer shuts down. Usually when in IE. Various times online before a crash. A few seconds-30+ minutes. This has happened dozens of times. Then restarts, gives me options of safe mode. I am now in Safe Mode w Networking. Message appears on Task Bar "Microsoft Solution" which lists various "solutions" that are never exactly the same. They include McAfee, Canon Scanner driver, "On-Access Scanner Service", Canon Power Shot driver, and many more.

I have done a system restore. I've updated McAfee and scanned several times. Scan "sticks" on c:\MSOcache\All Users\(91...0000ffice)-C\ProHrWW.exe

I ran Hijackthis. Here is file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:56:58 PM, on 2/2/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Safe mode with network support
Running processes:
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.c... Read more

A:Computer crashes multiple times

I removed McAfee from my computer. No more crashes! I now use AVG, no problems.

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i just finished building my own custom desktop today and i had installed windows 7 64bit home , while doing windows updates i kept on getting several different BSOD's

021812-29530-01.dmp 2/18/2012 7:13:59 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`012caf28 fffff880`0375ddb0 00000000`00000000 Ntfs.sys Ntfs.sys+72f28 x64 ntoskrnl.exe+705c0 C:\Windows\Minidump\021812-29530-01.dmp 4 15 7600 276,272

021812-26254-01.dmp 2/18/2012 6:51:19 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00000031 fffffa80`08ce9f60 fffff880`07d86000 fffff8a0`07be00e3 ntoskrnl.exe ntoskrnl.exe+705c0 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16841 (win7_gdr.110622-1503) x64 ntoskrnl.exe+705c0 C:\Windows\Minidump\021812-26254-01.dmp 4 15 7600 276,272

021812-31574-01.dmp 2/18/2012 6:15:40 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00000783 fffff880`06f4a480 fffff980`0a280000 fffff8a0`07609920 Ntfs.sys Ntfs.sys+5cd80 x64 ntoskrnl.exe+705c0 C:\Windows\Minidump\021812-31574-01.dmp 4 15 7600 276,272

021812-25038-01.dmp 2/18/2012 5:49:32 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff800`0317e61f fffff880`02fa1a48 fffff880`02fa12b0 ntoskrnl.exe ntoskrnl.exe+36061f NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7600.16841 (win7_gdr.110622-1503) x64 ntoskrnl.exe+36061f C:\Windows\Minidump\021812-25038-01.dmp 4 15 7600 276,272

... Read more

A:BSOD multiple times on new computer


In order for the BSOD crew to be able to help you, please follow the recommendations in this thread:



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Hi, I would really be grateful for some help please as my computer is repeatedly crashing and sometimes freezing. I have scanned it with malwarebytes and also Kaspersky but no viruses are shown.
Really hope that you can help me as finding it difficult to work, not knowing when it is going to happen!
Thanks Jean
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 8190 Mb
Graphics Card: NVIDIA GeForce GTX 470, 1280 Mb
Hard Drives: C: Total - 953866 MB, Free - 805627 MB; D: Total - 238472 MB, Free - 32723 MB; E: Total - 476937 MB, Free - 62833 MB; F: Total - 238371 MB, Free - 166083 MB;
Motherboard: ASUSTeK Computer INC., P5N32-E SLI PLUS
Antivirus: Kaspersky Internet Security, Updated and Enabled

A:Computer Crashing Multiple Times! Help Please

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Hello, first of all I'm sorry if this is in the wrong part of the forums but I have no idea on where would this belong. Half a year ago my computer was randomly freezing, I did format my HDD and installed a clean version of Win7. That however did not solve the problem, so I decided to install a winxp64bit pro, to be able to utilize more ram and see if that solves the problem. It did not. After all that I decided to change the thermal cream and cleanup my cpu and graphics card fan. It worked, the computer wasn't freezing till the summer came, temperatures (according to razer gamebooster) went down from 50celsius to 30 when I cleaned it up, but during summer it was almost always near 50 again and it started freezing again, thought that the problem was purely in temeprature so I just waited it throught as I thought that during winter it would stop "overheating". And it did, temperatures are now as low as ever, mostly at about 25celsius. However, the freezing did not stop. It freezes in win7, it freezes in xp, and it also freezes in win7 safemode, however much less than in normal mode. So if anyone has any ideas, please enlighten me, thank you.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2814 Mb
Graphics Card: NVIDIA GeForce GT 220, 1024 Mb
Hard Drives: C: Total - 60880... Read more

A:Solved: Computer freezing at random times

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My computer has been freezing for a while and I haven't thought anything of it until recently when it started to freeze multiple times a day. Sometimes I would be doing something and other times I wouldn't be doing anything and it would just freeze. I've searched but I don't know what the problem is. All I know is that the light that blinks orange whenever I'm doing something goes away. Please help I'd really appreciate it. Thank you!

A:Computer freezing constantly random times

The very first issue can be that your system is running beyond it's hardware specifications. This occurs when getting too numerous programs running at the same time. If the amount of RAM in your system cannot handle it then your computer will freeze. The simple solution for this is to run fewer programs or buy additional RAM.

Some folks ask - what if windows 7 crashes when I only run a particular program? In this case you might need to update your drivers or system. Often times compatibility issues could cause your computer to freeze up. You can check the Microsoft Windows website for the latest updates.

If windows 7 freezes at random, then this problem should be relates to the registry. When the Windows registry is full of errors it can stop your system from properly running. The registry contains the information of your computer which is used to communicate between the OS, software, and hardware devices. When the registry becomes congested with errors, the communication procedure breaks down.

The recommended solution for this sort of Windows 7 freezing would be to clean the registry of corrupt files and various errors. Not just will this prevent pc crashing, it will also speed up your system considerably.
​Also, take a look at this site for some more information:

I hope this helps!

Brett M,
Windows Outreach Team

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Hello!! Looking for some input on my Hijackthis log. My computer starting acting up shortly after AVG gave me a virus pop up. It boots up ok then either freezes when opening a program or I get the below blue screen. I've ran multiple virus scans and nothing found. Thanks for the help!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 19:20, on 2009-12-22Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Mozilla Firefox\firefox.exeC:\PROGRA~1\IZArc\IZArc.exeC:\DOCUME~1\sales3\LOCALS~1\Temp\ARCA\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http... Read more

A:Freezing computer so times blue screen

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner ... Read more

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I woke up to a BSOD and i'm not sure what could be causing the problem. My computer would freeze for a few seconds then resume at random times. I have attached the files.

thanks in advance!

A:BSOD, computer freezing at random times

The BSoD was caused by the following driver:

JMicron JMB36X Controller
fffff880`00ec1000 fffff880`00ee2000 jraid Mon Sep 17 08:50:31 2012 (5056C837)
You also have several drivers loaded which predates Windows 8:

GFI Boot Time Operations Driver (VIPRE Antivirus driver?)
fffff880`00fe2000 fffff880`00fe9000 gfibto Fri Sep 02 03:31:28 2011 (4E6031F0)

Nokia Internet Stick CS-18 Wireless Modem Device
fffff880`0148e000 fffff880`014ab000 nokia_cs1x_dc_enum Thu Apr 22 16:03:08 2010 (4BD0571C)

fffff880`0425f000 fffff880`04266000 lmimirr Wed Apr 11 00:32:45 2007 (461C108D)
fffff880`188cd000 fffff880`188e0000 LMIRfsDriver Mon Jul 14 18:26:56 2008 (487B7E50)

CyberLink Blu-ray Disc Suite
fffff880`186ff000 fffff880`188b7000 rikvm_9EC60124 Thu Apr 29 04:26:32 2010 (4BD8EE58)

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About 7 days ago my computer started experiencing this problem. Somewhere in between 30 minute and an hour of my system being on it will freeze completly and I won't be able to click anything. This problem was accompnied by slowing of my system. When I restart my computer it will boot normally and freeze 30 minutes later. Sometimes thou it will go to the User sign-in screen and then after about 7 seconds go all black with only a cursor on the screen. When it reaches this point I am forced to restart my computer because there seems to be no other option.

7 days ago Kaspersky (my regular anti-virus) detected a virus with the file name ~.exe. And labeled it riskware Trojan.generic. I don't know what this mean but I appears to have quarentined it even though the problem persists. I also regularly run Spysweeper which isn't picking up anything that isn't normal.

In order to combatthe problem I downloaded Spybot S&D, which found a bunch of problem but didn't fix the problem. I also downloaded Malwarebytes but I don't have enough time to run a full scan before my computer freezes so I'm not sure if it'll help.

Someone plz help me fix this problem, I don't know if it's a virus or a software problem or a hardware problem or what. Any advise is appreciated.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:51:58 PM, on 4/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet... Read more

A:Help! Computer Freezing at weird times, possible virus


I can run my computer in safe mode without it freezing and I have now finished a full scan of my system with Malwarebytes. It also came up with nothing.

The problem at the log in screen is becoming more frequent. After about 10 seconds everything will go black with only my cursour on the screen which is free to move around. The only way I can log in is if I log in quickly and log in before my computer has a chance to black out.

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I have Win 7 64 w/3 devices, one desktop and 2 laptops. I share data folders between the three of them and regardless of the device I share the folder from, it shows up on the other computers multiple times as:
\\PC1\Music and then 9 more using the ~ \\PC1\Music~1 through \\PC`\Music~9, this is true for all directories I share, regardless of which one I click on, they all point to the same real directory. It's not a serious problem, just an annoyance.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II N620 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3834 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4250, 320 Mb
Hard Drives: C: Total - 460193 MB, Free - 290908 MB; D: Total - 16441 MB, Free - 2371 MB; E: Total - 99 MB, Free - 88 MB;
Motherboard: Hewlett-Packard, 144E
Antivirus: Norton 360, Updated and Enabled

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My computer is 5 years old ( bought in 2008) and was completely healthy until a few months now.

Usually when I start my computer these days, the power turns on, fans run but the red light(which blinks when the computer runs) doesn't turn on and thus, it won't even start up the BIOS, stuck.

Even if the computer runs, whenever while doing some activity, my computer gets stuck-the screen stops showing any ongoing activity, like I hit a pause button or something..

Do I need the change the CMOS battery? Or is my harddrive aging?
Please help..

A:Computer won't boot until restarted multiple times.

I realise that this is an unhelpful comment but it really could be so many things.

Personally, I would take various components out of the PC and try it in another PC (or vice versa) to try and isolate the issue.

Also might be worth a try replacing CMOS or at least removing it and putting it back again.

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My Computer recently has been Blue Screening so i factory reset it however it continues to randomly every hour or so freeze everything (cursor still moves) followed by a black screen (cursor still showing and moving). At some times it also instead just Blue Screens than restarts my PC. Help would be awesome I attached a BSOD report

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Hey guys, recently, my computer has been freezing at completely random times during the day and always requires a hard reset to fix the problem (temporarily). I have no idea what is wrong, I have not really installed any new hardware or devices, except my iPod Touch I got around 2 weeks ago and my router I got around 3 weeks ago, but I have no idea if they are causing the problem because the freezing has been going on for around 5 days now...

Here is my HijackThis Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:18:18 AM, on 2/20/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\COMODO\COMODO livePCsupport\CLPSLS.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
C:\Pro... Read more

A:Computer constantly going unresponsive/freezing at random times

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This is my first time posting on Bleeping Computer so forgive me if I don't post everything needed on first entry.
My computer (with Vista OS) has been running slower and slower over the past few months and is now at the point that it freezes at times. I defrag weekly and have plenty of available memory. I've also been getting a few advertising pop-ups.
I would appreciate it if someone would help me figure out how to restore my computer to a healthy state. I know only enough to really make things worse.
Thanks in advance,

A:Computer running slow and freezing at times - Snoozer.exe?

Hi D-Dawn, Let's start with this scan to get some information:Download Security Check from here or here and save it to your Desktop.Double-click SecurityCheck.exeFollow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt; please post the contents of that document.xXToffeeXx~

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I have had this problem for the last year.

I get these blackscreens that lasts for a few seconds, sometimes 3-4, sometimes <1.
They don't seem to be triggered by anything special, as it happens both when inside games and outside games. When the blackscreen is over i get this message "Display driver NVIDIA Windows Kernel Mode Driver, Version xxx.xx stopped responding and has successfully recovered."
Sometimes the hud gets messed up ingame and i have to restart it again.

Its different when i play Counter Strike though. The game just freezes and i have to tab out and in again and it will work.
Very rarely (like a few times a year) the computer will just freeze and i have to choke-reboot it.

I'm not sure exactly when it started, but around that time i got a new motherboard and CPU.
The parts in the computer that are quite old are one of the HDDs, 2/4 RAM-sticks and the PSU.

I have attached the SF files to the post.

Help appreciated

A:Computer randomly freezes for a few seconds multiple times a day


Did you reinstall windows after installing new hardware?

Also. How did you activate your copy of windows?

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For months now my pc has been subject to random crashes. I need to power down my pc every time this happens because it becomes unresponsive after this happens and I have no idea why. I've cleared the '%temp%' and the 'c:\windows\temp' folders already and I have my admin events in a compressed (zipped) folder, but I don't know how to upload them here sadly. I would massively appreciate any help on this as it is souring my experience of my pc massively. Thanks.

A:My pc has been randomly freezing periodically and follows no pattern.

Filling in your (My System Specs) completely would help other members help you.

Two tutorial that will help you with this.

By Brink:
System Info - See Your System Specs

By Kari:
Speccy - Publish Snapshot of your System Specs

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For the last several weeks, I've started experiencing multiple bsod's. Since the laptop was 2 years old, I opted (after malware scans) just to wipe the drive and use HP's recovery tools to reimage to new condition. However, the BSOD's continued. Ran Memtest overnight with no errors. Ran Norton Recovery tool from USB boot, no malware/viruses found. Uninstalled norton and installed Microsoft Security essentials, but BSOD's continue.
Only thing unusual in this machine is an upgraded Seagate momentus xt hybrid drive and upgraded wireless card to access 5.2 ghz band.
Machine was getting fairly hot, so disassembled before the reimage and cleaned out a fairly dirty fan, temps great now.
Transfering files seems more troublesome, either usb/network (wired)/or eSATA), but that may just be a red herring.
Any help would be very much appreciated.

A:Multiple BSOD's no obvious pattern

Symantec Extended File Attributes.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88001109ad4, fffff8800889cd70, 0}

Probably caused by : SYMEFA64.SYS ( SYMEFA64+3ead4 )

Followup: MachineOwner
Uninstall Norton and all Symentec products using Norton Removal tool.

HP Mobile Data Protection System Disk Filter

fffff880`0889cb98 fffff880`01d2b18fUnable to load image \SystemRoot\system32\DRIVERS\hpdskflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys
Probably it is contributing to all the disk errors. Better you uninstall it. Follow Clean Up Factory Bloatware, with a special reference to the point #13.

13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up. If you stick with the tools and methods given you wi... Read more

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I have been having multiple bsod's, and i am at my wits end on how to remedy them. please advise as you can. thank you very much. have included attachment. please let me know what I might be able to do.

A:multiple bsods, no real pattern

fffff880`033e0460 fffffa80`09322298
fffff880`033e0468 fffffa80`09caf530
fffff880`033e0470 fffff880`033e0500
fffff880`033e0478 fffff880`04844ed0Unable to load image \SystemRoot\system32\drivers\P17.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for P17.sys
*** ERROR: Module load completed but symbols could not be loaded for P17.sys
fffff880`033e0480 fffff880`0147bd80 Ntfs!NtfsFastIoDispatch
fffff880`033e0488 00000000`00000000
fffff880`033e0490 fffff880`033dff30
fffff880`033e0498 fffff880`010efcac fltmgr!FltpPostFsFilterOperation+0x13c
fffff880`033e04a0 fffffa80`08b97518
4: kd> lmDvm p17
Browse full module list
start end module name
fffff880`04835000 fffff880`049ba000 P17 T (no symbols)
Loaded symbol image file: P17.sys
Image path: \SystemRoot\system32\drivers\P17.sys
Image name: P17.sys
Browse all global symbols functions data
Timestamp: Fri Oct 16 17:14:53 2009 (4AD81665)
CheckSum: 0013FE04
ImageSize: 00185000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
The issue seems to be caused by the outdated Creative sound card driver. See if an update is available here:
Creative Worldwide Support

fffff880`0334d198 fffffa80`09760401
fffff880`0334d1a0 fffffa80`08701d80
fffff880`0334d1a8 fffff880`04f737e0Unable to load image \??\C:\Windows\system32\Drivers\amp.sys, Win32 error 0n2
*** WARNING: Unable to verify t... Read more

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I'm trying to help a friend out with their computer. It's freezing/slowingg up at random times. Especially with Pandora and Explorer. I'd appreciate any help. Thank you.

Computer System Specs (8-4-2012):

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) D CPU 3.00GHz, x64 Family 15 Model 6 Stepping 5
Processor Count: 2
RAM: 3317 Mb
Graphics Card: Intel(R) 946GZ Express Chipset Family, 384 Mb
Hard Drives: C: Total - 115914 MB, Free - 32678 MB; D: Total - 115561 MB, Free - 43713 MB; F: Total - 1430796 MB, Free - 1342042 MB;
Motherboard: Acer, E946GZ
Antivirus: McAfee VirusScan Enterprise, Updated: Yes, On-Demand Scanner: Enabled

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:24:33 AM, on 8/4/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Normal
Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
... Read more

A:Computer freezing/slowingg up at random times. Especially with Pandora and Explorer.

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I have been having bsod issues for a while now, and I think the computer freezing and 5-7 minute start up times are all closely related.

The machine is a custom build but I don't have access to the one who built it. The machine has been like this since I got it but haven't thought much about it until recently.

I've tried optimizing the startup by going through and modifying the startup programs, like is the first step to do in getting a better start up speed, but no success.
I've taken it to an IT place where they ran antivirus stuff against it and that didn't help much either.

I don't know what further information I need to post here, so please let me know what I can do to get a reasonable start up time and stop having freezing issues (seems to be a driver related thing, not sure), and get rid of these bsods.

Note: After running the bsod program, it takes a while, but the generated .zip file has nothing in it.

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I have had a few times the past few days when logging on to computer that it says it is recovering from a BSOD. BSOD occurred when noone was using the computer.

A:BSOD multiple times, noone using computer, more frequent past few days

Blue Screen of Death (BSOD) Posting Instructions

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Hello guys, i am struggling with this laptop for a long time now and i came to you, i have no other solution left.

Samsung Series 7 NP700Z7C-S01UK bought at the beginning of October 2012, started to BSOD around May 2013. From May to late September the laptop was NEVER user, at the end of September i took it to Samsung Repair Center. They weren't able to reproduce the BSODS and said that the hardware is fine. Still does that.

I am currently running on Windows 7 Home Premium x64, the one that came preinstalled, reinstalled it middle of October. Windows updated, all the updates from the Samsung App (SW Update) are installed. Nothing left behind. I used memtest, furmark and prime95. No errors. Already checked my disk, no errors either. Tried already to upgrade my Nvidia graphic card to the last version (although SW Update doesnt tell me about that)... still the same problem, same with the directx. Reinstalled windows multiple time, from recovery, from a different source, same problems.

With Blue Screen Viewer these are my 'caused by driver' instances:
NETwsw00.sys x2
ntoskrnl.exe x8

The BSODS happen when i'm gaming, but to be honest with you, i am most of the time gaming so i dont now if that is the cause or is just rules of probability. it also happened when i was reinstalling windows from the recovery partition, when browsing over the internet or watching a movie. No precise pattern.

Never overclocke... Read more

A:Multiple BSODS , no BSOD pattern, almost daily

Hi horussjr.

Update the following:
Intel? PROSet/Wireless Software and Drivers for Windows 7
Intel(R) USB 3.0 eXtensible Host Controller Yours is intel 7 series.
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
Select one Intel device item under it, right click, uninstall.
Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
For nvidia display driver, Install the NVIDIA DRIVERS 314.22WHQL only.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
Also, Test your RAM modules for possible errors.
How to Test and Diagnose RAM... Read more

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This has been going on for some months, but recently the frequency of the BSODs has increased and I'm getting a bit desperate.

Initially thought that would be a memory issue since I was able to find issues with memory diagnostic but after replacing the memory and the issues persisting I'm without a clue as to what could be the cause.

Any help is appreciated,

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I've been getting the BSOD for weeks at very random times. I cannot find a common pattern to the BSOD as the error messages I receive seem to differ time after time. I've tried to do a lot of research via the web to try and solve the issue myself, but to no avail.

Most recently I've seen SYSTEM_SERVICE_EXCEPTION as the BSOD error.

Analysis with WhoCrashed reveals issues with the ntoskrnl.exe module on my computer after BSOD. Thinking there was something wrong/corrupted with Windows 7, I've did a fresh re-install of Windows 7 (backed up files, did a complete reformat of hard drive, reloaded a fresh copy of Windows 7). Unfortunately the BSOD reappeared within 24 hours of the re-install.

As I see it, there are two options: 1) configuration issues that keep reoccurring i.e. driver incompatibility or 2) hardware failure issues

To try to solve a configuration/driver issues, I've worked to update all the drivers that I can find for my system, as well as all software and anything else I can think to update. No luck in solving the problem. The BSOD reappears every few days. I've searched the web trying to find driver incompatibility issues, but haven't been able to nail anything down.

This leads me to believe it is a hardware issue. So I've run Memtest86 for eight passes (for several hours) and found no errors in memory. I also ran the Windows Memory Diagnostic with the Extended setting for seven passes and also found no errors with the memory. I can't... Read more

A:Multiple BSOD with no apparent pattern/reason

The display driver is very old.

fffff880`04cd3000 fffff880`052ea000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Tue Aug 18 08:35:47 2009 (4A8A1A8B)
CheckSum: 005CE06B
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.

If failed, search in Gateway Support - Downloads & Support Documents - Desktop / GT Series / GT5678

During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Also, try it: Stop error code 0x0000003B (SYSTEM_SERVICE_EXCEPTION) on a computer that is running Windows 7 or Windows Server 2008 R2 when you use some IEEE 1394 devices

Look at the BIOS ....

BIOS Version/Date American Megatrends Inc. A7399NG2.105, 2/14/2008
It should be updated. If you dont know how to ... ask us.

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I am at my wits end and need help! I am a photographer and need my laptop to run smooth in order to keep up with editing.
HP Envy laptop Running WIN10, NVidia GeForce graphics
I have been having issues for a few months, I uninstalled all my old virus/maintenane programs and installed AVG antivirus and PC Tune Up
Got things running smoothly for a couple weeks, then bam, slow computer again
Hard drive was nearly full, removed over 400G of files, ran defrag, little improvement
When running PS and LR will run smooth for a bit after restart, butt hen gets laggy and restart is again required which helos about half the time.
I KNOW there is something going on that I am missing and after exhausting my own resources I need help!
Had a warning come up 2 days ago about a trojan attached to a canon image browser program I NEVER use, quarantined as suggested. AVG is not picking up anything after multiple scans

A:Sluggish response times, computer hanging, multiple restarts required

ALSO - I wanted to add after installing WIN10 I can only acheive a complete shutdown by holind down my power button. If I shut down from the wondows menu, the screen goes blank like its shutting down, but my power remains on indefinitely. Not sure if this is related but figured I would add it

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Hi Everyone,
I would really appreciate if someone would be able to help me with BSODs. I have been having them for quite a while but was blaming it all on too many things installed on the machine. Three weeks ago I installed a fresh win7 32 bit and only the basic programs but the problem persists. There 's no regularity as to when BSOD happens, different applications, different workloads. I would be grateful if someone could point as to what causes it. Thank you.

A:Multiple BSOD Win 7 Dell Vostro V13 no pattern Hardware?

Hi lukemike.

First of all, update the Realtek NIC from Realtek .... take the second one from the list, Win7 and Server 2008 R2 Auto Installation Program.

And, Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

Image name: Rt86win7.sys
Timestamp: Thu Aug 20 21:34:54 2009 (4A8D7426)

BugCheck A, {ffffffe9, 2, 1, 81a85db9}

Probably caused by : ntkrpamp.exe ( nt!ObfReferenceObjectWithTag+2a )

Followup: MachineOwner

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I first contacted Dell on October 17th because my laptop (XPS 15) was shutting down every few minutes, without warning. After performing all of the online diagnostics tests without finding any errors, they determined that I need a new motherboard. The service call was made two days later, and my motherboard was replaced. However, my laptop no longer boots properly (I must try turning it on and then off at least 5 times before it will go into the proper boot sequence to start), all but 1 of the USB ports are not working, and my speakers are not working, either. I contacted Dell immediately again to inform them of the problem and they said that they would come replace the motherboard once again. The next service call was scheduled for Wednesday, November 2nd. I made rescheduled meetings and arrangements to work from home, but received a call at 10 AM saying that the part was not in, and so they would not come to service my laptop. I was frustrated, since I had scheduled the service call many days in advance and was never told that the part was not available. Yesterday, November 8th, I received many missed calls on my phone. When I called the number back, the technician said that they had gone to my house, and when I was not home, they closed my service call. I would have to call back to create a new call. I was never informed that they would come yesterday, and I was out of town on business so I could not be home for the service call. They told me that the part had come ... Read more

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HP Computer
windows xp sp2
Its a neighbor of mine I help them take care of their computer all the time.

The problem is the screen freezing randomly, it might be in 3 min might be 5 or 10 or 25, it does it after it has been turned off for awhile or all night or when you have been on it for awhile or quite awhile. Point being its not heating up cause it does it when it has been off for hours them 3 or 4 min after it is turned on or sometime it might be 2 hours after you turn it on. I had a thread a couple of weeks ago about this same computer I came to the conclusion that it was the Powersupply, so I put in a brand new 400W powersupply and it ran great (no freeze ups for a few days then all of a sudden it started in again).

The mouse freezes so they can't do anything but shut it down at the tower so I gave them another usb mouse tonight and told them when it freezes to unplug there mouse and put the new usb mouse in and see it it works right away then it would be the mouse. I have great doubts about it being that but I am at witts end. I consider myself pretty good at fixing computers hardware and software problems but I am lost. I have no idea. I looked in the divice manager everything is ok, checked the events and nothing happening there. I know the computer is clean of viruses or spyware cause I keep it clean for them monthly.

script defender
AVG 8.0
Windows defender

also ran malware bytes
everything is clean

Computer is about 7 years old... Read more

A:Solved: Windows XP SP2- Screen freezing-no pattern- but lots- Can someone help? Pleas

The first thing that comes to mind with older machines is overheating. They can accumulate a lot of dust (even in the cleanest places) and fans can get bogged down. Check all your air intakes and remove dust from the interior. Make sure that all fans are moving (including the one on the graphics card, if present).

While inside, check all your connectiuons and make sure the graphics card is firmly in its slot.

If that doesn't help, try a memory test:

MemScope (Floppy and CD images.)
Microsoft Memory Test (floppy or CD ISO image)

If you have enough memory sticks, you can test them by removing one at a time and see if the problem disappears.

If you are running Vista and can boot up, go to Start > Search and type:


Choose to run a memory diagnostic on next boot. Or, you can boot from the DVD and run it from there.

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Okay First of all I have a Windows XP (SP3) Computer

This freezing problem has been happening for over 4 Months ( Or even more),
First of all My Computer started off with a 768 MB RAM with Intel Pentium 4 Processor.

My Computer will freeze at random times and at random moments. For instance like if I was Scanning my computer for Viruses, And I go somewhere to do something by the time I come back My Computer would Freeze like the Cursor wouldn't be moving and No buttons will work. And at the moment I have to press the Reset button on my CPU.

I've Tried multiple Solutions. I even went with my dad last saturday to go buy 1GB of Ram and It still freezes,

I've tried Going to the System Performance Tab and Disabling everything for my computer to run at the best Performance.

I have CCleaner and Use it Daily to clean my Computer.

I have ESET Smart Security Business Edition Scanned my omputer No Viruses.

Defragmented my HD with Power Defragmenter.

Even tried the Ramcleaner Trick involving Notepad.

Seems nothing doesn't work.

My Computer specs again are

Windows XP Professional Service Pack 3.
Version 2002
1.50 GB of RAM
Intel (R) Pentium(R) 4 CPU 2.00 GHz
NVIDIA Quadro Display Adapter
TP-LINK 11b/g Wireless Adapter
VIA Rhine II Fast Ethernet Adapter (Disabled)


A:Computer Keeps Freezing after Multiple Solutions

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I'm trying (via a macro) to allocate a patten to a cell and also change the color excel uses on the pattern. By default it uses black.

I already have a macro that conditionally changes the background color of the cell. Problem is that when I print out on my cheap paper the colors bleed i.e. the black text bleeds into the yellow background. Therefore I want to use a pattern color to highlight the cells which uses less ink, therefore less color bleed!!

I have a quick workaround- print it draft all the time I want a nicer solution.

Thanks Phil

A:Excel- Macro-Allocate pattern to cell and change the pattern color

Phil, a word of advice. Don't try to program Excel to overcome an inefficiency of other hardware, namely your printer. You're going to be fighting a losing battle.

Easiest solutions?
1) Print in Draft mode
2) Get a new printer

I know it sounds daft, but those are your best bets.

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Trying to help my mom here and I already know of one issue: no antivirus protection. This computer freezes and is very slow. Would appreciate any help.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) CPU E3300 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2047 Mb
Graphics Card: NVIDIA GeForce 8400 GS, 256 Mb
Hard Drives: C: Total - 76216 MB, Free - 6817 MB;
Motherboard: ASRock, P43DE
Antivirus: None


A:Slow computer with multiple freezing issues

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