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Account password issues and network issues. Possible infection.

Q: Account password issues and network issues. Possible infection.

Hello all,
I've been experiencing some strange issues that lead me to believe I may have some sort of infection. Here are the symptom's I'm seeing:
Last night my network was having many, many network issues. I logged into my router and saw that my computer had 400 active connections. I was able to get it down by shutting down applications such as Chrome, Netflix, Spotify, Blizzard Battle.Net, instant messenger, Steam, and Origins. I ended up shutting my computer down and decided to look again in the morning.
With the issues going on, web site access was happening very intermittently.
When I got on my PC to see what the problem was I had a notice that the Origin client (EA game client) couldn't log on because it was logged on in another location. I've only got it installed on this computer.
After the PC was shut down I reset my router and modem and connection seemed to be going fine.
I woke up this morning and checked me email on my phone and found a message saying that my twitter password had been changed. I fired up my twitter app and was still able to connect. I went to twitter to try and force a log on and was able to connect with my old password. I looked through my feed an saw that my account had sent out about 20 spam messages in the middle of the night. I changed my password to be safe, but who knows if that'll do anything.
Anyway, I'm really worried something is going on. Can someone help me out?

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Preferred Solution: Account password issues and network issues. Possible infection.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Hi, I created a simple home network between my new HP Laptop with Windows Vista and my HP desktop that runs with Windows XP. I can access all the files and everything on the laptop from the desktop but when I try to access the desktop or printer (from the laptop) I am asked for a username and password. The laptop is connected to the internet through the router so it's not the router encryption and I have not set password or even enabled the password protection on file sharing. Any ideas?

A:Network password issues with HP laptop

You must have set up an account on the XP desktop which is password protected: use this password when prompted.

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I started a thread on networks about this but moved it here because I found out the problem is an infection

A:infection on my win7 making network issues

-link to previous thread http://www.techsupportforum.com/foru...ty-703573.html

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Here is the link to my post yesterday which is more or less the same info here:

I am having a problem with a Windows XP Home computer. It was infected with malware and Trojans. I believe I got the infection cleaned up, but maybe not. Now the computer will access the Internet, via Mozilla Firefox and IE7, it will do Windows Updates, and it will update Microsoft Security Essentials, Super Anti-spyware, and SpyBot. It will not update MalwareBytes, Adaware, and it will not map drives. I get these errors:

Update failed. Make sure you are connected to the Internet and your firewall is set to allow Malwarebytes? Anti-Malware to access the internet.

Adaware (I just tried this out of curiosity when Malwarebytes didn?t update)
No connection to download Server. Check Internet Connection

Map Drives:
The drive could not be mapped because no network was found.
The malware infection was pretty severe. Icons were hidden, Programs were missing from All Programs. Task manager was hidden, etc, but after several scans with multiple anti-malware programs and Forefront and Microsoft Security Essentials, I finally got the hard drive to come up clean on the scans. I had removed the hard drive and connected it to a clean PC with an adapter. The Desktop icons and programs were still missing, so I started Googling. I ran Unhide, and ComboFix, ignoring the warnings not to use it unsupervised (bad idea). Unhi... Read more

A:Network issues after Malware Infection Cleanup

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(I asked this question in another forum and they sent me over here...I'm not an ITpro or admin.)
I seem to be having some trouble with synchronizing offline files for some shared mapped network drive folders on the company server. I am working on an ultrabook with Win8.1 Pro, I attach to the network via a wireless network connection (not connected
as a domain computer) when at the office, and via VPN connection when at home, and I have access to the network's shared drives/folders where my work resides.

The drives are set up to be shared on the network side, so I can usually map them to my computer with no problem (but not always). I use them this way when at the office directly connected to the wireless and also when connected remotely through VPN, and
when it works, it works well. The issue is that I want to make them available offline so I can work on documents within certain folders/subfolders when NOT connected to the network, which speeds up the work/save/update process, and then sync up once reconnected
(and I don't have to sit there watching while it is syncing). I used to do this with WinXPpro and had no problems at all for several years. Now that I have upgraded the computer and the OS, I seem to be having problems making this work. I know that the server
has been changed as well, but I am trying to make sure everything on my end works properly so that if there are any issues, it is on the server side and not something to do with how I am ... Read more

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I have two annoying issues with my new ThinkPad X1 Tablet (Model: 20JB001DGE, running Windows 10 Pro, Build: 1709; 16299.371): When trying to create a new folder on a network share on my Synology NAS I get the error message:If I click 'Try Again' the message remains. When 'Cancel' is clicked I got the new folder with the default name 'New Folder'.Sometimes this also happens when renaming a folder or file.The only way to get rid of it, is restarting the tablet.I have already been in contact with the Synology Support. They checked the NAS, which seems to be okay. This can be confirmed by using another Windows tablet with the same Win 10 build, which can access the NAS shares and create folder without any issues.I also contacted the Microsoft Support.They adviced me to disable all non-Windows services and all auto start items.I uninstalled my Antivirus and Firewall-Tool Avast Premier, using Windows Defender only now.We also tried out different SMB configurations. (activating SMB v1 only on both NAS an PC vs. SMB v2/3, which is the recommended and more secure configuration.)Nothing of this helped so far.The tablet is connected to the DVI port of a monitor via the USB 3 Ultra Dock.Every once in a while some items are displayed larger than normal or seem blurred, for example when opening windows explorer.This screenshot should illustrate the difference. On the left is the normal view, while the right one coincides with blurred view of windows explorer items or fonts in documen... Read more

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I have a Toshiba Satellite L305, running Vista SP1, that locks up and freezes at random time intervals from the time the computer connects to the internet.

I have run multiple virus scans using Malwarebytes Anti-Malware, in both Normal and Safe modes that have determined that the system is indeed clean of malware.

I believe the Network Adapters are the cause for the system freezing based on information found after running ipconfig /all. There are multiple Adapters that, based on internet searches, have something to do with the iP6 protocol.

Also, it is worth noting that there is an issue with the Device Manager. The Device Manager will not allow me to view Properties on any of the installed devices.
Subsequently, I can't uninstall the network devices for Windows to re-install to 'reset' the network settings.

* sigh*

Any help anyone would have would be greatly appreciated.

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I reformatted my computer because after installing service pack 1 and other updates from Feb 14th my computer has been having issues getting a dhcp from my router. I have a windows 7 home premium 32 bit laptop that works just fine. I also have a ubuntu machine that pulls an address from this router and an xbox 360. From what I've read other places online it appears this is a bug with dhcp that appears some time around windows 7 service pack 1 x64. Is this update the one causing issues with the dhcp problems I'm having? Should I uninstall service pack 1 or reformat and not let windows install this? I'm a little confused as to what this problem is. Any help would be greatly appreciated! Thanks!

A:Dhcp issues and network connectivity issues since windows 7 x64 sp1

I've never heard of a service pack creating a DHCP problem.

You might want to try resetting your router either by pushing in the reset button "hold in for ten seconds" or you can reset the router from the router's service page or unplug the router for ten minutes then plug it back in again.

Just because other machines can pick up the DHCP address doesn't mean it's working correctly for all machines. Routers can limp along sometimes but the functionality becomes erratic until you reset them.

Or you can try using the ipconfig commands, such as the ones outlined in the link below.
ipconfig - Windows Command Line Utility

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Around 2 days ago the connection to internet on my computer suddenly failed. First I thought it was a router/modem issue, but I soon discovered this wasn't the case. I checked the ethernet cable, it's light was green and so was the router's light. I plugged the cable into my xbox, it worked completely fine.

So I started searching for clues on my computer, and after a while found out that all my network adapters have a yellow exclamation mark, and error code 31. This includes my main adapter:

Intel Pro 100/VE Network Connection

And all of my:

WAN Miniports

Searching the internet, I found some answers but they didn't work:

-I tried rebooting my router, entire network and computer
-I tried ipconfig /renew, it said that there wasn't anything available on my computer to perform that command
-I tried updating the drivers for my network adapters, but they said all my drivers are up-to-date
-I tried uninstalling/reinstalling the driver software, but it wouldn't do this
-I tired disabling Ipv6, but it wouldn't do this.
-I cleaned my entire computer with a registry cleaner and a Hard drive cleaner, scanned for spyware, malware, viruses and trojans. Nothing detected.

Can anyone help me? I would really appreciate it.

A:Network Connectivity Issues / Network Adapter Issues

Hi and welcome to TSF please go to your computer makers support website for your model and update the driver from there, do not use the update driver feature in the device manager, or windows update as they do not always give you the most recent driver,if need be post the make and model of your computer here and someone will try to track down the driver

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Since I bought this computer, I've had issues. I started by creating a user with my personal email address, but then thought I wanted it for work so I deleted the Microsoft account associated with that email and created another with my work email. However, I've noticed that some of the apps aren't working correctly and needed to use my personal email again. For awhile, Microsoft accounts wouldn't allow deleted accounts from coming back but it appears it's working now.
So, now I have a Microsoft account with my personal email address but the primary user on my PC is still associated with the work Microsoft account. I can't find a way to change this and it's causing problems since that email doesn't exist anymore. Is there any way to change the Microsoft account that's associated with a single user?
The only other thing I could think of would be to create a new user, promote to admin, and swap everything over manually before completely removing the user associated with my old work email. I tried this, but when attempting to log into the new user it says "cannot login, please visit accounts.live.com to fix the issue". However, whenever I go there and log into the new users account, there's no instruction on what to do or any indication that there's something wrong.
So, I need to be able to do one of two things:
1) Switch the Microsoft account associated with the primary user on this PC or,
2) Find out how to log into the new user's account without any i... Read more

A:Windows 8 User Account/Microsoft Account Issues...

As far as the Metro Apps go, I'd try uninstalling them and then reinstalling them.

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Okay, About three months ago, I got hacked HARD...permissions were changed, administrator rights were removed from my administrator accounts, etc. i was flabbergasted. THe iactually didn't bother me though until I ran a MBAM scan and found 133 viruses and spyware instances on my drive (NOT including tracking cookies!). I cleaned and recleaned, using MBAM, SuperantiSpyware, Avira, running each one in safe mode first, then loading into my normal account and running them, and finally erasing my user account and creating a new one. But even after the new user account was created with Administrator privileges, I still routinely received virus and Malware threat warnign flags from MBAM and Avira. Eventually, Avira and MBAM were disabled and Avira was "deleted" (Windows will not uninstall because the setup.exe file has been 'Changed" and won't reinstall it because I don't have "Administrator privileges" on my Administrator accounts!) even though at startup I receive an error message saying that Avira has been corrupted. The most telling issue is that antivirus and spyware/Malware scans come up clean on Safe mode scans, but using my normal account, the machine reboots. Using Superantispyware I notice that it's always during the memory test that this occurs (and in Safe Mode, it passes through this section with no issue). None of my antivirus programs will download updates, even ones I start manually, and although I have no problem acc... Read more

A:Machine reboots during Spyware scan...won't load updates. Issues issues issues!


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My notebook says enter administrator password or power on password and I have no clue what it is. How can I get in?

View Solution.

A:Enter administrator password or owner on password issues

Hi Try putting the wrong password 3 times.. after that you should get a Halt code.. provide me that code i'll see if i can decode it for you.

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Windows cannot remove the password. Password and/or account policies require the account to have a password

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W10 -64 HOME edition. There is an aggravating issue with my Account Name. In the screenshot(s) attachment, you will see .. on the left .. a USER folder named jboot That is NOT my user name .. it is Waco John which is shown on the RIGHT side. jboot is PART of my email address ... as you will see in the shot.

I cannot find a way to change my User name for that folder. Supposed to be able to do it at the Control Panel/User Accounts screen, ... but there is no option to do so. Only
Make changes to my account in PC settings
Change your account type
Manage another account
Change user account control settings

and none of these options allow an option to change the NAME or otherwise get that folder name to reflect the correct user name. Any help is appreciated in advance.

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I don't know if this violates the EULA rules because it's kinda maybe considered hacking, but, long story short, they were throwing a computer away at work and gave it to me when I asked for it. The only problem, they didn't wipe the user accounts from the system so now I'm stuck with a locked computer. It's running Windows 7 Enterprise and I don't have any sort of password reset CD or anything (obviously), so at this point I've got a HUGE paperweight. If anyone knows how to delete a password without account access or even a way to completely wipe the hard drive and install a new OS (I have a Windows 8 recovery disk set) without any kind of access, I would really appreciate it.

A:Account access issues

Hello Bidlyboo, and welcome to Seven Forums.

I'm afraid that you're going to need to purchase a retail copy of Windows, and do a clean install of it on the computer.

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I'm seeing some weird behavior when I try to create a Reddit account. It says the account name is acceptable / not taken, my passwords match, and I pass the CAPTCHA (I get an error when I don't) but when I submit the form it just disappears and I remain on the current page, not logged in. Refreshing the page changes nothing and I cannot log into the account that should have been created. I've tried clearing my cache and cookies, different browsers, different usernames and password formats, and different computers on different networks with absolutely no luck. I have successfully created (and deleted) an account some months in the past, as well. Has something important changed? What should I try?

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I purchased my laptop from my previous company when I was leaving and I kept all of the info on the laptop. I had a username with admin
rights on the company domain. Since the company removed me from the domain, I cannot download or run any programs on the machine as it is saying that I need admin rights. Tried all the tricks found online but none seem to work. My IT knowledge is little to
none to please advise in an easy manner how to go about fixing this. It shows my name as an admin under username but it is not allowing me to remove my profile or make any changes. Seem like the machine is stuck with no workaround. 

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Hello Folks,

I'm in Stockholm, Sweden living with a friend while I study. To repay her kindness I've been helping her with various things around the house. One of those things involves computers.

She has a Dell computer running Windows 7 Professional. She received this computer, which was originally destined for the Mexican embassy here in Stockholm, from a friend. The friend said that she would never be able to default her user account for start up. My ego and I agreed this was an oversight, and proceeded to 'delete' the Mexican account.

Now when I start up, it auto-defaults to the Mexican account, which isn't 'there.' When that fails, it kicks me back to the user log-in page. There it displays the Mexican account, or 'log in with another account' option. If I type in the name of the other users I left, I can log in, otherwise, I only see the Mexican account.

Once I log into the desktop, and log out, it shows the 'proper' result of her account, the one I credit for myself, and the guest account.

My question: how do I un**** this situation? And is it possible to truly 'delete' this Mexican account so this doesn't happen?

Thanks for any help provided, and time given.


A:User Account Issues

Hello Comrade,

Double check in netplwiz to see what account it may have selected to automatically log on to at startup. You may need to change this to the account she wants instead.

Log On Automatically at Startup

Hope this helps for now,

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My computer is acting up. The administrator account itself is freezing after about 20 seconds. I logged into the guest account, but it has no problem. I tried downloading something like antivirus.com to scan my computer, but since i download it on the guest account, they say I can't access it unless i'm in the administrator account. I can't logged in because it freezes.My computer also shuts down by itself now . PLease help me.

Operating System: Windows XP Professional.
Video Card: .
Service Pack:
Internet Connection: Verizon wireless router

Oh yeah, I just find out something about my firewall is turned off, adn my autoupdating thing is turned off. My virus protecting program is out of date, because I'm in teh guest account, I have no way of accessing it and if I do, my whole computer would freeze

A:account freezing issues 2


this sounds like a virus

so this is what you need to do

shut your system down

when you power on your system start tapping the (F8)key & keep tapping it until a screen is revealed thet give you the options

safe mode
safe mode with comand prompt
safe mode with network

and many others

you will want to select (safe mode ) then enter

then a screen with all types of codes will scroll down

then you will get the welcomscreen stating that windows is loading

then you will get the user log on screen

here you wil have a list of all users and a hidden (administrator account) you will need to log onto this account

then you will get awindow that is notifying you that you are loging into safe mode on this account / you will check the box & then select ( yes / okay / apply )

then the account will compleatly load

now you are on your hidden administrator account

here you can create another administrator account or turn your guest into a administrator account

and then you can do this

follow link


then you can deleat the bad account

do not for get your music & picture & created files

then return here for further steps

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Hi, I may have done a big mistake while configuring a PC. There were two accounts, a user-type and an administrator-type. I only wanted to use the user-type and disabled the Admin account from lusrmgr.msc without thinking that the other account had no administrative rights.

Therefore, I can't install any programs because I must input the Administrator account password, but the password box is missing. I also can't enable the Admin account again because I have no admin rights on my actual account.

Is there anything to do about this or should I reinstall my Windows?

Solved: Reinstalled Windows 7. Although, this was an incredibly frustrating problem.

A:Administrator Account Issues

Hello Stely,

You might see if you may be able to enable the built-in Administrator at boot, and enable your other administrator account back.

Built-in Administrator - Enable from WinRE

Hope this helps,

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Whenever I Logon to my Account on this Computer it Freezes up after roughly Twenty-Thirty Seconds. However, when I Logon to the Other Account on this Computer it does'nt Freeze up what-so-ever, and that is how I am Posting this Message. So I'm guessing that this may be a Virus/Trojan and or a Corrupt User Account. Now, the thing is I have Games, and a bunch of Programs on that account that I do not want to lose, and they are not on this Account, due to the fact that this Account is Limited, and the other is a Computer Administrator I cannot just Grab those Files and stick them on this Account...

I was told on another Forum to do this:

"Well, you could always do this:

1) Go into User Accounts manager and delete the freezing account. Tell it to save all the user stuff to a folder if you want it.
2) Make a new account and then grab the user stuff and stick it where yo uwant it.
3) Hopefully no freezign and what was happening was just a corrupted user account or some virus/trojan that the freezy account had. "

However, I Failed at that, and I mean Miserably... My whole computer got Screwed up and luckily Safe Mode + Restore = Fix (at least for what happened) I got stuff back... System Restore does'nt fix the problem either.

So how can I fix this Account from Freezing up?

Here are my System Specs:

Operating System: Windows XP Professional.
Video Card: nVidia Geforce 6800.
Processor: AMD 3.0 GHz.
Service Pack: One. (Can't Update it ... Read more

A:Account Freezing Issues!!!

Well, log on as Administrator (not your account, the actual Administrator account).

Run an online scan at www.antivirus.com

Get all the updates (SP2, any others after that).

Push comes to shove, you may need to do a repair installation (boot to your XP cd, press enter at the first set of options, F8 to accept the EULA, then use the repair option provided).

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Hi everyone. I have a Thinkpad that I have through a laptop program at my school. I recently had them re-image it with Windows 7 for free. Now I'm having issues because my account is not an administrator account and it is the only account on the computer. So now whenever I try to install any programs I get asked to enter an admin password and whenever I swipe my fingerprint or enter my password all it says is "This task requires elevation". And I cant run elevated command prompt to install the admin account that comes default with windows because it gives me the same screen asking for an admin password. What can I do? I cant access the user account control either.

A:Administrator account issues

Can your school IT give you those rights? I'd ask them to allow you to be an admin.

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I have tried repeatedly to run in admin. mode and cannot get it to do so.  I am supposed to be admin.  I cannot install any programs or uninstall any programs at all...I cannot do much of anything. I can' t make another account , it will not
allow me to.  I have done CMD and tried to do net administrator /active:yes and it tells me Access denied...Any input would be greatly appreciated.  Thank you. 

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I can't seem to get my profile to reliably sync to new devices or when I've tried clean installs on my main system. I have all settings checked to sync and the PCs are all trusted devices. Sometimes it will sync the desktop background and my profile picture, others it may sync some of my explorer settings. Sometimes it may not sync anything at all. My homegroup on any other devices also gets renamed to "winliveid_000" instead of the usual "[email protected]" I've yet to figure out why this happens as well. I've tried deleting the data and trying again, all with the same result. This has honestly all been an issue ever since I've installed Windows 8 and I'm starting to dislike the profile sync altogether. If it cannot reliably sync my data and all of it, I don't understand it's usefulness. I've also run the account troubleshooting tool, which gives a cryptic message saying "The following settings are turning sync off: Personalization." It gives no further details that I can see or look into and all settings are on. Any ideas as to what is happening? I've taken a look at Windows 8.1 and it seems that you have no choice but to initially use your Microsoft account to sign in, which is troubling. If it cannot be fixed, I may have to delete my synced profile online every time I try to reinstall my main system

A:Account sync issues

How many systems have you linked to your account, and how many of those are giving you this problem? I originally had three PCs connected to my account, and I've never had any problems at all. Are you starting with a Local account and then adding the MS account? What will happen is, if you add an MS account to a new system, your entire network of computers will take on the characteristics of the newest system.

I found this out, after I installed onto my 3rd PC and I wanted a different Desktop Theme. I went back to my other 8 systems, and THEY were all using that theme.

So, on all computers I share everything except for the theme. So if you set up to a new PC, you whole network of PCs will look exactly like the very last one you installed it on, unless you turn off sync for the existing PCs which is what I had to do until I had all three set up how I wanted.

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i'm having trouble deleting accounts in the program files/users file. this was a second hand computer with vista on it. i also can't make it stop asking me for permission to make changes. i've turned off UAC to no avail. i downloaded the "take ownership" thing for right clicking...took ownership and still can't delete it. i also unlocked the hidden administrator account like you said. these accounts that i want to delete don't show up when i turn on the computer. one of them is for the guy who had the computer first.

A:user account issues

Hello Chuck, and welcome to Vista Forums.

I would recommend to reinstall Vista to start fresh again. There's just no telling what else may be installed on the computer.

What is the brand and model # of the computer? I'll be happy to see if I can find instructions on how you can do a factory restore on it.

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I have an HP all in one that only shows one user (Guest) and it is password protected. It will boot. I have tried many ways to get logged in as administrator and all have failed. I know the password for the administrator account is blank. Since I cannot see the administrator icon at boot, I cannot select it. Any ideas?

A:User Account Issues

This may help.

Built-in Administrator Account - Enable or Disable in Windows 8

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Just today I turned on my PC and it came up to my login and requested my password. What used to happen was I got a screen that showed 3 different user selections. Mine, my daughters and the guest account. Now all I get is mine and I have a switch user button below the login. If I click that I get a screen asking for username and password. I can enter my daughters name and login fine but when I go back to switch users it take me to her login and I have to click on the switch user again and enter all my info. What happened here?? I want to get the screen back that showed all available user selections when booting up, logging off or switching users. Please help !!

A:Help with User account issues!!

Go into safe mode by tapping F8 key as soon as you have turned on your PC. Select Administrator account which is bulit in the Safe mode and from the Control Panel select User Accounts. Delete and remake every one of them, and that should work.

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I am having trouble getting into my apps.  Before I used to be able to get into my apps just by clicking on them.Now, for some reason, it's asking for my regular account number and then asks me to change it into a Microsoft account number .The computer says it is not recommended to do an account number  for all my apps, but I don't know how to bypass this Microsoft account stuff.  Please help!!!!

A:HELP...microsoft account issues

Hi jean9jshinc, I would like to welcome you to the HP Support Forums!   I am sorry to hear that you are having a problem getting into your Apps, here is a Microsoft document for Troubleshoot problems with an app. I suggest that you make sure that everything is up to date as well. I hope this information helps, please let me know how it goes. Thank you and have a great day!

I worked on behalf of HP.

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I recently had to pick up a new laptop that had Win 10 installed, when my Win 8.1 machine broke. When I signed in with my Microsoft account everything transferred over, with a few specific issues:

1) In the lock/login screen my Microsoft name is listed, but under C:>Users> the account folder is a truncated version of the email name, not my name. I haven't found a way to change this without just renaming the folder, but will that be an issue for programs that are currently mapped to the existing path?

2) The slideshow wallpaper from my old computer came to this computer, but I cannot edit it at all (add/delete images or change the theme colour palette). I can't find the path for the image folder, and I can't find anything in my account settings online for this either.

Everything else seems to be fine, but these (admittedly minor) annoyances persist.


A:Account Settings Issues

I recently had to pick up a new laptop that had Win 10 installed, when my Win 8.1 machine broke. When I signed in with my Microsoft account everything transferred over, with a few specific issues:Click to expand...

thats what windows 10 does - dont change that , its your profile

not sure on wallpaper

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Hello, I have a thinkpad z61t, with XP fully updated. It's joined to a domain. I'm having some strange problems with it, when a user logs in. I'll first preface this, saying that when I log in, everything is fine. When this other user logs in:

1. There is no sound. The hardware profile shows the sound device as functioning, without problems. When I go to the sound control panel, it says there is no sound device.

2. Network drives do not mount. This is a domain machine, which mounts drives via a login script. These drives do not mount for this user.

3. I cannot mount a new network drive. When I try to map a drive (say Z to a UNC path (say //servername/share), it fails. When doing this repeatedly, it either says that a drive isn't functioning properly and can't map, or there is a problem with the network. I can go to Start...run.... and get to //servername/share just fine

I imagine that points 2 & 3 are related. The user is an admin on the machine. No virus/spyware that I know of. She did get a windows error pop up when I logged out, that said LLactrlw.exe encountered a problem. I googled, and couldn't find that. I did find DLACTRLW.EXE, which is part of a Roxio CD/DVD authoring suite. It relates to drive letter mapping. Which makes sense as to why I can't map something to Z:

I went to msconfig and looked at the startup list. I'm starting to hate thinkpads. There is about 25 startups in there. All stupid thinkpad crap. I can st... Read more

A:Issues with certain user account

If you don't use roaming profiles, try rename the user's local profile and then have her log in again to create a new local profile. Might be something in the local profile has become corrupt.

If you do use roaming profiles...Well there's always the fresh start option. ^__^

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I have having trouble with some of my programs and so called Admin rights. A few programs, two being security programs, say I do not have full access to use all of the programs features as I am not logged in as an administrator. But I AM logged in as THE administartor and there is only one account on the computer it's self....mine.

Please let me know what you need to know to help me trouble shoot this issue.

The two security programs are AVG antivirus and Spy Bot. I also am using Spysweeper as my main security feature. Each program was turned off while the other one was running and I made sure all the resident shields were not installed/turn on to prevent any issues except for Spysweepers. I had a torjan to remove, and now just use them to run antivirus/spyware scans.

Set Up: Vista home premium, sony vaio laptop

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Wasn't sure where to post this... This kind of security issue!

I always shop on Amazon.ca as I live in Canada! I thought if I deleted the Amazon.com account there wuld be no chance of me selecting items for that site as there are additional chgs for international shipping.

I tried to find out how to cancel my .com account but had no luck. So I thought... In my not so great wisdom, To clear out my true info and enter some faux data.

I logged on to Amazon.com and did the following:
removed CC number,
removed name and just entered something random
and entered a faux email (hotmail) which I did not set up

Then when I went to Amazon .ca to check my account, I could not login!!!
It was then that I realized that they were linked.

I have tried to remember best I can what email and what password I entered.

When I logon in and select forgot password I thought I had it made.
Not realizing that the password wuld be sent to faux email which I did not create.

So I thought I will go and create one to receive email and then go back and re enter my original data to get all my history and wish list items!

Now hotmail accounts are setup thru Microsoft which i do not have an account as I am apple user.

I realize this is mess I created and that I could open another account but I don't want to lose my history etc.
Darn good thing I had no orders placed!!!

So how in the heck can I get around this?

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Hello I seem to have lost all my files, music and apps in my W10 user account. I am unable to click on the start menu, the only way I can get any function from it is to right click on it. The start menu does not seem to work on any of the accounts Any help I would be very gratrefull

A:W10 User account issues

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So I've got a set of virtual machines i'm setting up, and I want to create a "base image" I can use to clone for each one. So, I created a new VM, installed Windows 10 Pro (unactivated), downloaded the latest updates, then ran Sysprep and told it to "Generalize" and shut down. I then copied the vhdx to a safe place for cloning.

Now, when I boot the new image, it forces me to create a new account (even though there is already an account that I created prior to generalizing). Ok, fine. I create a temp account, then promptly reboot after first login to the other account i'd setup to delete the temp account.

Here's where it gets weird. The account is a Microsoft account, and where it used to say my name (which is associated with the account), now it only shows the email address. I can't seem to find a way to get it to re-acquire the Account information.

Everything else I've used seems to work otherwise, but this one glitch is mildly annoying. Is there any way to skip forced account creation after generalizing? Or alternatively, delete the account automatically when shutting down after generalizing?

A:Account issues when using Sysprep

When sysprepping, you must tell it with a switch if next boot will be OOBE (/oobe) or Audit Mode (/audit). In your case, using /oobe switch, Windows will go through normal setup including the initial admin user creation. There's no way around it.

A suggestion: It is not a good idea to just install Windows normally going through OOBE, creating a user account (irrelevant if local or MS) and then run sysprep on normal mode. You should rather install Windows on your technician vm but instead of going through OOBE, boot to Audit Mode from the Settings dialog after the last reboot of installation.

To do this press CTRL + SHIFT + F3 when Settings dialog is shown:

Audit Mode will boot using built-in admin, no user accounts exists yet. Do your customizations, update Windows, install software, then run sysprep with /generalize and /oobe switches. Notice that if updating in Audit Mode and Windows requires a restart to apply updates, it will automatically return to Audit Mode. You can only exit to normal mode by using the /oobe switch with sysprep command.

Now you have two choices:
Create image when machine is shut down after successful sysprep, alternatively copy the VHD to safe place. When the image is then restored to new machines, or VHD used for new virtual machines, it's a fresh new install which starts from OOBE without any existing user accounts
-- OR --Restart the technician vm and go through OOBE creating your initial user, then make an image or copy the VHD.
See the tu... Read more

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Ok, so i sorta help out as a sys admin at my friends work...but im not computer expert. Just a computer and networking lover. And about every few months i change my admin user account password on all the computers. It's a small workgroup, no domain, of about 12 computers. And im looking for a easy way to change the password on all the computers over the network...if possible....in a workgroup.

So i came across PsPasswd from sysinternals..now owned by M$ ... but i dont think it would work for a workgroup enviroment...and i dont really understand how to use it.

This is the user/install guide it provides:


Copy PsPasswd onto your executable path and type pspasswd with command-line options defined below.


You can use PsPasswd to change the password of a local or domain account on the local or a remote computer.

usage: pspasswd [\\computer[,computer[,...] | @file [-u username [-p password]]] Username [NewPassword]]
Run the command on the computer or computers specified. If you omit the computer name the command runs on the local system and if you enter a computer name of \\* then the command runs on all computers in the current domain.
Execute the command on each of the computers listed in the file.
Specifies optional user name for login to remote computer.
Specifies optional password for user name. If you omit this you will be prompted to enter a hidden password.
Specifies name of account for password... Read more

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I've read the tutorial here on enabling/disabling built-in user accounts, but I'm still in a bit of a jam here. Here's the situation... My computer is two weeks old and the operating system (Windows 7 Professional 64-bit) was installed by the retailer where I purchased the computer. Since my computer arrived, I've always been logging in to an Administrator user account. Three days ago I received a warning that the password would soon expire. Yesterday the password expired and I entered a new one. Then the fun started...

The next time I logged in, I noticed there were two icons on the login screen, "Administrator" and "Other User" (or something very similar). In addition there was a message in red that the Administrator account has been disabled and to contact the administrator. Well, I am the only one who uses the computer, so I need some outside help, lol.

With the Administrator account disabled, everytime I log in, I either get a message saying that the Administrator account has been disabled, a bit of a nuisance or that "the username or password is incorrect" (if I set a password for the account). Now if I enable the account, when I restart my computer I automatically log in to the built-in Administrator account, and none of my files are there (all my files, desktop, etc. are under my named user account). In addition, in order to access my account, I need to click on Other User and type my name and password (not very convenient).

Ideall... Read more

A:Built-in OEM Administrator Account Issues

Since you have Professional, then:

Now click on "user" in the left-pane.

You will see all users listed in the middle pane.

Here you can enable, disable, change passwords, in fact, everything.

If you log in as the Built-in Administrator, then you can select your normal admin account and change the password, and of course, you can change the time period, in fact, you can disable that time-period.

It appears that someone set, either here or by means of GPEDIT.MSC, your account settings.

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I've been trying to run Daemon Tools but Vista tells me to log on to local administrator account to run the first time. The account I'm using is an Administrator, can someone please help me.

A:[resolved]Vista Account Issues

if it opens as a window then try the following method which has worked for me in overriding vistas security headache

right click on file
click properties
click security
click advanced
click owner in top tabs
click edit
highlight the user you want and click apply/ok

This gives you full control of what you are wanting to do

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Does anyone know of a method to approve apps to pass User Access Control?

I use Thunderbird for my email. Each time I open it, UAC prompts me for permission. Is there any way to grant permission to individual apps without shutting down UAC altogether? I've researched enough to think that it may be possible - but I'm still unsure of the exact "how".

I've eliminated the UAC prompt at the wife's office by adding the UNC path (to their file server) to the Intranet sites in IE7. But this doesn't seem to work with local files on my home system. It may be a case of my screwing up the syntax tho'.

Any suggestions?

A:User Account Control Issues

I seen several statements to the fact that there is no way to white-list a program for UAC:The reason UAC doesn't allow "blessing" of an executable is becuase it would allow lower-privileged applications to start blessed higher-privileged applications and abuse them. Imagine the (likely) common case of a user blessing a command prompt to always run as administrator. A lower-privileged application could thus start the always-trusted command prompt and use it to elevate its privilege level and abuse the system.There should be some way to modify certain paths or actions to not need admin privileges but I do not know how.

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Hey, first let me thank the members of tsf.com, the site has helped me with many problems over a few years; normally I just search the forums for my problem and am able to come to some sort of resolution from there but this time I cannot seem to find anything similar here.

My problem started with a BSOD boot problem on my laptop because of a broken registry hive. I managed to fix the problem by replacing the security and software hive with the copies found in \windows\repair. That allowed me to boot but now I'm experiencing some different problems which I'm sure are a direct result;

Firstly, when windows loads on the laptop I am, as expected, shown the welcome screen with the user selection. Everything appears normal and the users are displayed correctly. The first time I logged on to each account after I "fixed" my BSOD problem the small dialogue box appears that is normally shown on an accounts first run, the one that says things like "Configuring settings for Internet Explorer". and then once the profile is loaded it appears like a new account on the machne with default settings; the My Documents folder is empty, default desktop background etc. Shortcuts in the start menu, which is populated exactly as pre-problem state, do not work and the programs must be run directly from their executables. When I looked at the HDD everything seems to be intact and the only problem I can see is that instead of loading the 'username' profile from Documents &... Read more

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I have having trouble with some of my programs and so called Admin rights. A few programs, two being security programs, say I do not have full access to use all of the programs features as I am not logged in as an administrator. But I AM logged in as THE administrator and there is only one account on the computer it's self....mine.

Please let me know what you need to know to help me trouble shoot this issue.

The two security programs are AVG antivirus and Spy Bot. I also am using Spysweeper as my main security feature. Each program was turned off while the other one was running and I made sure all the resident shields were not installed/turn on to prevent any issues except for Spysweepers. I had a torjan to remove, and now just use them to run antivirus/spyware scans.

Set Up: Vista home premium, sony vaio laptop

A:Solved: Admin account issues

Welcome to TSG tobin517. Right click on the program and Select Run as Administrator. See screenshot below...


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When my PC starts, instead of logging into my Winows user account, I see a prompt that I would see if I had tried to log in to that account with the wrong password. I push enter and then type the password and it goes on as it should. Is there a way to streamline this that doesn't involve reinstalling Windows? I would like it to just prompt for the password rather than return - wait for a wile - and then password.


A:start up account login issues

Hello Jesse yep it's pain eh? One thing you could try is to change the password - nothing to lose.

See this Change your Windows password

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Hello everyone.

Anyhow, i have problems with UAC account setting:
- I can only disable UAC account via msconfig.
- If using Control Panel, I am not able to click any link that has the shield logo beside it. The window will appear and simply dissappear seconds after.

By using the standard Administrator setting (not the true Administrator access):
- I cannot perform Windows Update. Error 8007005
- I cannot log-in to Windows Messenger. Same error message
- I can connect to my wireless router, but the icon is showing as 'not connected'
- So far i found out that i cannot change the sound and mouse setting
- I cannot uninstall program
- i cannot change my anti-virus setting

Question 1:
- Are the above is what is supposed to happen when using standard Administrator setting?

If no:
- Should I consider Vista repair or clean re-install?

If yes:
- I would like to have UAC security but with true Administrator access. Is this possible? If so, should I consider enable the built-in Administrator and set-up password?

Many thanks

A:User Account Control (UAC) issues

Hello Ymi7, and welcome to Vista Forums.

With those issues, you might consider doing a System Restore using a restore point dated before these problems or a repair install.

The built-in administrator account is the only one with true full power, but UAC is not active in this account. A standard administrator account has the same power, but you just have to approve an administrator action with UAC first before it is allowed.

Hope this helps some,

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I built a new PC to be used primarily for gaming purposes, so I installed Windows 8 Pro onto 128GB SSD. I wanted to move my User profile to my HDD, and followed the directions posted here: User Profiles - Relocate to another Partition or Disk

after doing this and exiting Audit mode, Windows acted as if I had were installing the OS and wanted a product key. I skipped this step, went through the configuration, but when I used my email for my Windows account, it says that a user is already using that account on my PC. Obviously, because I had been using my computer earlier today. So since it knows there is a user with that account, why can't I access it when I start my computer? A friend of mine says I may have installed Windows twice on accident, but he isn't sure. Help would be much appreciated.

A:Windows 8 User account issues

Did you only move the Users folder?

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I have a new computer with Vista Premium updated with sp1 and sp2. This is my first experience using Vista, I've been using XP.
I installed Spybot ( and when I try to "immunize" I get the message, "This action may not be performed completely since you are not an administrator. If you want this performed for all users, please run this application elevated as an administrator."
I have only one account, mine, and it was set up as I first started this computer and it is not password protected. I assume that this is an administrator account.
I have no idea whatsoever what this means or how to "run this application elevated as an administrator".
Any help is appreciated.

A:New to Vista, administrator account issues

Hello oldblush

This is part of Vista security

Use the Run as Administrator option.
By using the Run as Administrator option you can allow an application to run once without the need for full administrator privileges.

1/ Locate the applications icon or short cut and Right click on it
2/ From the Drop Down Menu select the Run As Administrator option
3/ Now click the application icon or short cut and it should run
4/ When the User Account Control (UAC) message appears enter the appropriate credentials if you are logged on as a standard user, and click the Submit button
5/ If you are the Administrator and UAC is not configured to always require credentials, just Click the Continue button and the application should start.

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Wow, what a frustrating day!

Well my problems started when I began setting up a multi-room Sonos audio system. The system is great but the software just would not let me add a shared folder to create the library. Whilst I was installing the software, it tried to do a couple of things to windows to enable the installation. E.g. Set sleep time to never and add it as an approved programme through the fire wall. Neither of these worked and I had to do them myself before the installation would carry on.

So I rang Sonos support who tried a few things and then we discovered that although I had administrator rights on that account I could not do quite a few things. For example if I go into control panel.user accounts I cannot add or remove a user account, I cannot change my user type or name etc etc When I click these links nothing happens.

It seems there is some kind of user account corruption going on. I created a new account & that works fine with both the Sonos software and I can also make the account changes I would expect. It seems a massive job though to transfer all my settings from one account to another.

Any clues as I am out of inspiration.

A:User Account Sharing Issues

If you're using the 32-bit version, Windows Update provides a fix for the permissions problem.

If that doesn't apply,

Right-click on the drive letter, choose properties, click the Security tab, , click the Edit button, select your username in the list and check the Full Control checkbox.

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