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HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

Q: HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very hot...so if its a hardware issue i would not be surprised.

RELEVANCY SCORE 200
Preferred Solution: HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)

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RELEVANCY SCORE 157.6

Can't boot into Normal/Safe Mode with Networking, only safe mode...
Good Evening,I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;stopping startup items
uninstalling hardware drivers
removing recent software
running troubleshooters at boot
sfc scan
diagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?Bit of a dead end really, any help would be much appreciatedKind regardsTrevor
 

A:Can't boot into Normal/Safe Mode with Networking, only safe mode...

It's uncertain what the problem is - although a networking problem does sound likely.
Start with trying a clean boot:
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
 
Let us know what happens there and we'll move on from there if needed.

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RELEVANCY SCORE 152

Just recently started to get BSOD in normal mode, error was registry error. Systems run fine in safe and safe w/networking. I have run chkdsk, anti-malware, CCleaner to fix registry issues, and have not detected any virus. I am lost. Can you help me?
Thank you

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RELEVANCY SCORE 141.2

This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

A:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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RELEVANCY SCORE 139.6

Windows just downloaded an update to my ASUS x83V laptop and now I can't get it to boot up. I've tried booting in normal mode, last successful mode, safe mode, safe mode with command prompt and nothing works.

If trying to boot in safe mode it gets stuck on crcdisk.sys. When trying to boot in any mode it eventually hits the blue screen with a STOP error of 0x0000001E. I have also gotten 0x0000007E and 0x00000024.

I am positive it's the latest Windows Update that caused this because my computer at work, which also runs on Vista and is also an ASUS, had an update yesterday. When I came into work this morning and tried to start up it was unable to and did a start up repair. That didn't work but it gave me a system restore option which did work.

Unfortunately my ASUS laptop does not prompt me to do a repair nor a system restore. The recovery disk I have that came with the laptop only allows me to do a restore which erases everything on my HD.

I'm only somewhat computer savvy; better at working with them than fixing them so please try to put things in layman's terms. Thank you!

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RELEVANCY SCORE 137.2

After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.

Safe Mode with Networking loads normally.

Any ideas or advice?

The computer is an Acer 4743G running Windows 7 Home Basic x64.

A:Cannot access Safe Mode but can boot in Safe Mode with Networking

Hello Zarmaki, and welcome to Seven Forums.

Since it will startup in "Safe Mode with Networking", you might see if using the tutorial below to troubleshoot may help to find a cause.

Troubleshoot Application Conflicts by Performing a Clean Startup

Hope this helps for now,
Shawn

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RELEVANCY SCORE 134

I was browsing the internet the other day when I clicked on a link and my computer shut down. I immediately knew it was a bad link. My computer rebooted and it wouldn't let me on IE after that at all. I then did a restore to the previous day. I was about to get online so I went and downloaded Kaspersky IS and scanned my computer. My laptop messed up and rebooted itself. Then got Anti-Malware Bytes in Safe mode and ran a scan, still had issues Kaspersky not running right and my computer freezing after just a couple of minutes. Went back and did a restore again to the same spot and this time said forget Kaspersky and jsut did AMWB. It showed my computer is clean, yet about 2 minutes after booting, my computer reboots and the safe mode option pops up. I can run ok in safe mode but cannot get it to work in normal mode. I did trend micros housecall and another online scanner and all say my computer is clean. Yet, when I start IE, I am redirected on every link I click to scour..... or another site with links on it. Any help is greatly appreciated, as well as a recommendation for a better Anti-virus. I jsut had McAfree that came with this laptop. Thanks!






.
DDS (Ver_2011-06-12.02) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385
Run by Mom at 1631 on 2011-06-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2812.1805 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes =... Read more

A:Only runs in safe, redirects even in safe, reboots in normal mode..no virus' found

oh and Malwarebytes did block a 91-207-192-22 port 49179 svchost.exe

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RELEVANCY SCORE 131.6

I bring up command in either normal or safe mode and I receive " command is not an internal or external command,etc" I am logged in as either user with admin. priviledge or admin. If I go to system32 and bring up cmd.exe it works, but not to just go to cmd. in programs.I have run Avg9 antivirus both in normal and safemode and also run MS security essentials. Nothing shows up. Any advice would be greatley appreciated!

A:Command.exe will not function in normal or safe mode

Not sure what "command in programs" is...typically, the way to get to the command prompt is to go Start/Run...type cmd or command and hit Enter.

If this is what you've been doing...what happens? Does a screen appear?

Louis

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RELEVANCY SCORE 131.6

Hi Guys n Gals , my name is Mark , I have an old laptop I am trying to get going , it has never been online so its not a virus , and the cd rom does not work , and no USB sticks have ever been plugged in all it was used for was playing bejewelled the old one and windows games , not pad then kind of tasks . once shut down moved to new place , unpacked , it would not start up.   by this I mean ... the screen that shows up usually after a improper shut-down .... Safe mode ... Safe mode with network .....  Start windows normally ... that screen ...  no matter what selection I make it freezes there and I can no longer move or alt cntr del ... nothing works .. power button . also Its so old i cant figure out how to boot from usb as the cd rom does not work . I thought I figured it out , but it kept bringing me to the start normally ,,, safe mode ... safe mode with networking screen after 15 seconds of black screen , witch is the reason I thought it was working because generally when I boot other computers the screen goes black with the small flashing thing in the corner for a few seconds then starts booting windows , but this one brought me to that menu then froze ...   
here is a pic of the menu i speak of .
 
 ACER TravelMate 4000 Series MODEL: ZL1
 
Thank you very much for reading my post!
 
Mark

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RELEVANCY SCORE 131.2

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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RELEVANCY SCORE 130.4

Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

A:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 129.2

Hello,

Recently my dad's computer had a corrupted hive and boot.ini. Via this website, I was instructed to run a chkdsk /r while in the recovery console. Everytime I used his OS disk to get into the recovery console, it prompted me for a password and I didn't know it (nor could I leave it blank). I decided to use my OS disk from my computer and I could fix the problem. Now, though, everytime I startup the computer, it prompts me to start windows normally, in safe mode, in safe mode with networking... To give further information...on that same screen there is an option for Windows XP and Windows XP Home Edition. Don't know if that has something to do with it. They both work though when I press enter on either one. Could anyone help me stop the computer from prompting me??? Thank you for any help.

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RELEVANCY SCORE 129.2

Hello ladies and gents , im having a problem with my emachine T1120. It starts up and goes through the welcome screen then goes to bios settings , I click on "start windows normally" and enter it and the machine runs right back to the original bios screen , cant figure, unplugged and pressed the power button several times plugged in same result, why? I added no new hardware or software just turned it on and wa la

A:Win.xp emachine starts and runs safe mode, safe mode with networking

hello and welcome to BleepingComputer,,
 
     this is reminiscent of BIOS settings that need to be reset to default. you can do this by using that option in BIOS. do you see the option there? 
 
if this pattern exists after BIOS reset, then there are other XP level options to try like console command /sfc scannow and chkdsk /r
 
 not to long ago, i was dealing with a PC that was doing this same thing, and it was the hard drive (SATA) protocol setting in BIOS, it had to be set to IDE.
 
one more thing, this could be blue screen error that isn't halting, just looping boot. is there an option at the boot screen (the one with the safe mode options) about halting on errors?

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RELEVANCY SCORE 127.6

Hello, I'm hoping someone would be able to help me resolve this so that I can avoid having to reinstall Windows. Here's the situation: my laptop suddenly cannot boot up anymore; it usually hangs when the "Please wait..." dialog shows up with the text "Windows is starting up...", but sometimes it goes as far as the login prompt, then hangs after I enter my credentials and press Enter. When it hangs I cannot even move my mouse cursor. I can only think of two things I did out of the ordinary that created this mess:
I installed the driver for the Turtle Beach AudioAdvantage Micro USB stick audio card before my PC started hanging. However, after I installed the driver I was forced to reboot, and my computer rebooted just fine.
I closed my laptop's lid to put it in sleep mode while MyDefrag (formerly JkDefrag) was running. I have done this in the past without any issues, but this time when I exited sleep mode my computer was hanging, so I forced a reboot. This trouble started after I rebooted.

I am able to boot up in Safe Mode, but not Safe Mode with Networking, which leads me to think that maybe some network related drivers got corrupted. Some more info on my setup:
I have Windows XP Pro SP3 installed (v5.1.2600)
I have Avira AntiVir and Comodo Firewall installed
I am not using Hibernation
Audio: SigmaTel STAC9751
Graphics: Intel 945 GMS
Chipset: Mobile Intel 945 GMS Express
Netcard: Realtek RTL8101L
Wifi: Intel PRO/wireless 3945

Update 1: ... Read more

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RELEVANCY SCORE 127.6

Hi
 
I am looking for help 
 
My windows 7 start in normal mode is very slow.  System is in a loop or is hanging waiting for the hard disk to be free.  The hard disk indicator light is on  all the time ... 
When I start the system in safe mode with networking, the system is fine and nothing is holding the hard disk anymore.
 
I ran minitoolbox and got the following error indications 
 
MiniToolBox by Farbar  Version: 20-06-2014
Ran by Toshiba (administrator) on 21-06-2014 at 22:59:54
Running from "C:\Users\Toshiba\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************
 
========================= Devices: ================================
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapt... Read more

A:Windows 7 very slow in normal mode, runs fine in safe mode with networking

Could have crap ton of stuff starting up with windows.
perhaps corupt driver or installed the wrong driver.

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RELEVANCY SCORE 127.6

I have tried to run IE7 in normal mode and I always get a "The address is not valid" window. I have a good internet connection and Firefox works flawlessly. I do not have connection problems. If I ran IE7 in Safe Mode with Networking, I can bring up webpages with no problems. I thought that upgrading to IE8 would cure the problem but I am still getting the exact same problem. I have tried checking many things and have tried many suggestions that I have found through web searches but nothing works. Please help!

A:Internet Explorer will work in Safe Mode with Networking but not in normal mode

what firewall do you have

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RELEVANCY SCORE 127.2

I'm not sure what is going on. I haven't tried much but I'm not very good with BSODs.

Minidump is going to be posted and so is msinfo32...

Help is vastly appreciated.

One attachment is a minidump other is msinfo32.

Edit : A little more info, this happens after typing in my password to boot to desktop. Pool Corruption shows up in one of the minidumps, but not this one or the other two. I think it has to do with drivers but I'm not certain.

A:Computer BSODs in Normal, Fine in Safe Mode+Networking

If I posted something wrong please let me know. I didn't see the post about that other program to run till i had already posted. Regardless it wont let me run it. D:

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RELEVANCY SCORE 127.2

Hey people, I hope you can lend me a hand.

As the title suggest, I've got a problem with the internet. I found a similar thread in which the problem was found to be Norton, so I followed the steps and removed it using the remover tool but it was to no avail.

I have also looked at the processes on msconfig in safe mode and applied them in normal but this wasn't successful. I also read it could be a problem with the IPSEC Services, which I have now disabled but the problem persists.

Just wondering if you had any ideas and if I need to post any screenies etc.

Cheers,
Rupert

A:Internet Fail in normal, fine in safe mode with networking

Just to be sure,
this is what you did
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
and the computer did not work properly.

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RELEVANCY SCORE 126.8

Hi guys, I'm new to the forum and really hoping you can help me :)

My internet has not been working on my laptop, which happened very suddenly 2-3 days ago. The connection is fine on my other computer and phone, so I know its not the internet itself. Even on the laptop, it SAYS the wifi is connected, but its not working. Firefox was instantly crashing, it wouldn't even bring up the browser window. Chrome gives me a "DNS address not found" error for every site I try and IE wont load anything.

I've tried flushing my DNS, using that ipconfig /refresh and /renew thing. I've tried troubleshooting the wifi connection, disabling/enabling it. I ran a Malware Bytes scan and only found a couple of "pup" programs/cookies that have been deleted. Currently running a SuperAntiSpyware scan.

The thing is, I tried using the internet in Safe Mode with Networking and it works just fine! So that means a program or something on my computer is causing it, right? There were issues with my Teredo Tunneling Psuedo-Interface driver the other day, it had a yellow triangle with an exclamation mark, but I did a couple of fixes that I found on help sites and that exclamation is gone now.

Please help, I really want to use my laptop on the internet again ;_;

Oh, and the specs for my comp are:
Lenovo Win7 PC
Intel(R) Core(TM) i5-2410M CPU @ 2.30 GHz
RAM: 6 GB
Windows 7 - 64 bit operating system

A:Internet works in safe mode w/ networking but not normal mode

In Network and Sharing Center, there is a wizard to troubleshoot connection problems. If that doesn't work, you could "set up a new connection".

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RELEVANCY SCORE 126.8

Hi! I'm just a new here, hope someone can help and give advice here. (Sorry if this is not the right thread to start my topic)

Scenario: (this is my first time to encounter this problem)

While playing facebook games last monday, my computer get BSOD and restarts. After booting up on windows, I found out that my internet connection was gone.I tried to restart but still no connection. I use my laptop and other PC to checked if there's internet and yes they are still connected. I restart my pc again and found out after boot up a message box appear says "No AMD graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your amd hardware"

I did uninstall / install my driver but the message box still prompting after restart.
Still no internet connection.

Anyone experience this?
Sorry for my bad english.

Specs:
Intel i3 2120
Asrock H61 U3S3
Sapphire 7770 OC Edition
500 WD Blue
4GB Geil DDR3 1333mhz
550w Hec Cougar 80

A:No internet in normal mode but works in safe mode with networking

The first thing i would do is stay in safe mode and run a virus scan.

-edit-
Also check for a system restore point.

Use your Install DVD. When on the install now screen choose repair in the left side of screen. Select your OS. Then When at the GUI select system restore. Choose a date before all this happened.

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RELEVANCY SCORE 126.8

Hi ,

I'm using windows7 32-bit operating system. I have internet explorer 8( it never worked since installation, always shows "No network connection") and Google chrome installed in my computer. I had been using Google chrome which crashed yesterday. I re-installed Chrome and now it says there is no internet connection. In short, I cannot use internet in my computer. Any other browser installed comes up showing the same "No Network connectivity" thing. And then I started the computer in "safe mode with networking" and I could use see that both Google chrome and Internet explorer are working. But they do not work in normal mode. I really don't know what to do to solve this problem. And internet is working as I'm using internet in my mobile using WIFI from the same internet connection.

Thanks you,
Kavitha

A:Browsers working in safe mode with networking but not in normal mode

Hi and welcome to SevenForums,
Work you way down this list,
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
Post which Security suite you have installed as well,
Cheers.

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RELEVANCY SCORE 126

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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RELEVANCY SCORE 125.6

I am working on a computer now that is failing to get online in normal mode. It can get online in safe mode.

I have run and updated adware, ran hijack this, ran Spybot SD, and ran Stinger. Mutliple times for all and now everything checks out like it should. I also deleted several folders that were spy/ad ware. Everything is functioning as it should.

I have also run the msconfig in normal mode to eliminate unnecessary startup items in normal mode and between the normal and safe mode w/ networking, all the processes match up. I have gotten it down to 17 processes in normal mode. Was originally at 75+. Both are now the same in safe mode w/ networking as well as normal mode, 16 running processes.

I have run ipconfig and pulled a valid network address. I have also done a /release and /renew, gotten the same IP, and cannot get online in normal mode.

TCP/IP settings in IE is correct. I have also gone under the Advanced section of IE tools and restored default. No go. I have also deleted the 1394 connection, restarted and it was auto-added to the computer and is functioning properly. Same for the network adapter.

Can anyone give me some ideas on what else I could check to try and get online? I have also downloaded and installed Firefox with no positive results.

Everything within the Device Manager is functioning properly. The system is XP Home SP1. I am thinking about upgrading to SP2, but really dont want to do that as I doubt it will help.

Also, I have run the WinSock XP fix... Read more

A:Can only get online in Safe mode w/ networking, not normal mode

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RELEVANCY SCORE 125.6

Hello all,

I am having trouble with my fiance's laptop computer with Windows XP Home SP2. I am not able to establish a connection to the internet so I cannot run any of the online scanning tools, however I scanned and cleaned the computer in safe mode with Spybot S&D which was installed on the computer. I tried to download and install via jump drive AVG Free 8 and a current version of SpybotS&D. Unfortunately the installations failed due to the lack of internet connection. I ran Hijackthis and saved this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:48:52 PM, on 7/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://bfirst.info/in.cgi?2&key=mobile+home+refinace
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Prog... Read more

A:Cannot start in normal mode or safe mode w/ networking.

Hello skate2him and welcome,

While I see the many infections present on the system, I'd prefer to see a more comprehensive set of logs before I begin.

As noted in the final step (Step 5) of our sticky topic IMPORTANT - Read This Before Posting For Malware Removal Help....

Download Deckard's System Scanner (DSS) to usb stick and transfer it to the Desktop of the infected computer.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste th... Read more

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RELEVANCY SCORE 125.6

Hi,

My OS is Vista.I am finding problem in accessing net.My net works fine in safe mode with networking and not in normal mode.Please can anyone help me?Do i need to turn ON any service?

Thanks in advance.

A:Net is working with safe mode with networking but not in normal mode..why?

Hi, it could be that something is stopping or preventing your internet connection. You see when your pc boots in normal mode it loads everything and I mean everything. Whereas in safemode + networking it only loads the process and services needed to work or use the machine.

The first thing I would like you to do is go to device manager, hold windows key and press R
then type devmgmt.msc now a window will be displayed and click continue, then expand network adapters, write down what you have installed in your machine and try downloading the latest version.

The other thing you can do is go to msconfig, by holding the windows key located in between ctrl and alt, and press r on the keyboard. Then type msconfig, then go to startup and uncheck everything, click apply and restart. Now if you Internet works it means that there is something loading which is not good or is causing a conflict.

We also want to cancel out Malware so make sure your pc had anantivirus and antispyware and you scan your pc full. Also go to microsoft update and make sure you have the latest updates.

Thanks

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RELEVANCY SCORE 124

Hey everyone--first time caller, long time listener...

Having issues with my ethernet connected DSL. Speeds come fine to the router/modem (TP-Link W8980) but bog down from there to my laptop (HP 8460P). Tried everything I could think of--new cables, different ports, updated drivers, etc--nothing helped. CCleaner ran and Malwarebytes has nothing coming up as suspicious. I do run accountability software (Covenant Eyes) and thought that might be the culprit, but after uninstalling and running without it for several days I saw no increase in speeds. Using Chrome browser.

The only way I can get the speeds I'm paying for is if I boot in Safe with Networking. Then it all works fine--which means there's most likely something running in my 7 Professional 64 bit background that's throttling the works...

The only question is, what? Is it a process? Service? Attached is the hijack this file. If anybody has a suggestion, please let me know. This has been driving me nuts forever. Gone around and around with my ISP, router/modem folks, Intel, you name it without any solutions. Glad to get you any additional info you need. Thanks.

A:Speedy DSL using Safe With Networking, bogs down with normal boot.

Hi and welcome.

I would perform a clean startup to see if you can identify what is causing the issue.
See this tutorial

Troubleshoot Application Conflicts by Performing a Clean Startup

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RELEVANCY SCORE 123.6

Hi. My emachines WinXP desktop is acting up, extremely slow (approx 5 mins to execute a command) Celeron 330 chip, 120gb HD with about 80gb free space, 256mb RAM (I know, buy more....). I've installed AdAware, AVG Anti-Spyware, unable to install Spybot S&D (gives an "administrator policies prevent this installation" warning, even though I'm installing while logged on as Admin), all that can be run have been run in Safe Mode and reveal moderate tracking cookies (around 100 per scan). At one time Norton AV used to find a w32 trojan regularly, but no other AV program ever did (including McAfee Stinger, if it's supposed to) and I have no idea whether it's still lurking about. The following HJT log was created in normal boot mode (I usually have about 5 mins before the system slows to a crawl).*************************Logfile of HijackThis v1.99.1Scan saved at 12:12:56 AM, on 7/22/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\PC Tools Firewall Plus\FWService.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.e... Read more

A:Winxp Very Slow At Normal Boot But Normal In Safe Mode

Welcome to the BleepingComputer HijackThis Logs and Analysis forum shootr2 My name is Richie and i'll be helping you to fix your problems.It appears you've no virus protection installed.Download\install one of the following freeware options from the choice below.Once installed update its definitions and then run a full system virus scan.AVG7 Free Edition Antivirus:http://free.grisoft.com/softw/70free/setup...ree_446a965.exeAvast! 4 Home Edition: http://files.avast.com/iavs4pro/setupeng.exeAvira AntiVir Personal Edition Classic http://www.free-av.com/----------------------------------------------Please download Combofix and save to your desktop:Note: It is important that it is saved directly to your desktop Close any open browsers. Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the entire contents of C:\ComboFix.txt into your next reply. Note: Do not mouseclick combofix's window while it's running. That may cause the program to freeze/hang. Also post a fresh Hijackthis log.

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RELEVANCY SCORE 123.2

Hello,I was recently having issues with google redirecting me to wrong sites, and then a virus popped up (AntivirusLive / InternetSecurity 2010 or some similar form). I attempted to restart my computer in safe mode so I could run malwarebytes, but it would not get past mup.sys when the list of files came up. If I try to start in normal mode, it gets to the XP splash screen with the progress bar moving at the bottom and just stays there. My computer does not crash or restart at these points, it just stays put at either mup.sys or the xp screen.Any advise on how to fix this issue so I don't have to reformat and lose all my data would be greatly appreciated.

A:XP won't boot in normal or safe mode

Hi Devy,Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.Please tell me if the situation is still the same.Also tell me if you have Windows XP installation CD or Windows Vista installation DVD or any Boot CD.

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RELEVANCY SCORE 123.2

Vista, preinstalled on dv9308nr, no install disk.

Have hit CtrlAltDel at every stage of boot, restart, shut down. How do I get to Normal BootUp?
 

A:In Safe Mode, can't boot normal

Hmmm, when u mean "normal bootup", do you mean that a different screen is coming up when u press nothing on the keyboard ?!?

More info needed please.

5ndr5
 

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RELEVANCY SCORE 123.2

Running Dell Dimension E510 computer with Win XP SP 2/3 and MS Security Essentials. Couple weeks ago, my wife started getting Mailer Daemons (sp?) for returned emails indicating that she was sending out spam email. Ran malware bytes, Trend Micro online and MS Security, revealing several Trojans...Trojgen.r11c9fh, fakeav.bmc, exploit:java/blacole.fu. I thought that the Trojans had been cleaned then I got the black screen saying that "Windows had not closed properly." I could not boot into Safe mode to run any malware programs. I attempted to start Windows normally, and got the BSOD. I tried to return to last known condition once and now when I boot up I get BSOD with:

Stop:0x0000007E and kdcom.dll error.

I've run Dell Diagnostics and have no errors. I even created a Recovery disk but get BSOD when I run Chkdsk. I've run out of things to try. Help, my wife is bugging me about fixing the computer.

Scott

A:Cannot boot normal or safe mode

Try to run File checker from Recovery CD, this command from command prompt:sfc /scannow

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RELEVANCY SCORE 121.6

I can no longer boot my laptop. It's running Vista Business SP2. I'm pretty sure I know what I did. I tried reinstalling the Realtek audio drivers ... didn't reboot like it asked me to... then decided to uninstall them from the device manager since I wasn't sure I had the right version... then rebooted and am now in an endless loop.

Both regular boot and safe mode put me in the same spot "Startup Repair". That fails with this:

"startup repair cannot repair this computer automatically"

Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6000.16386.6.0.6000.16386
Problem Signature 03: 6
Problem Signature 04: 1507351
Problem Signature 05: BadDriver
Problem Signature 06: BadDriver
Problem Signature 07: 3221226017
Problem Signature 08: 1
Problem Signature 09: WrpRepair
Problem Signature 10: 0
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

I try all 4 system restore points and that fails with "The system cannot find the file specified. (0x80070002)"

I tried chkdsk -r with no errors

I tried all of the above off of the harddrive and off of the vista dvd

I tried copying the driver files into system32 and windows from an identical machine with working drivers from the command prompt

I'm currently backing everything up to an external drive expecting to have to wipe and reinstall, but I would love it if someone had a suggestion on something else I could try.

Can I prevent windows from trying ... Read more

A:Can't boot normal or safe mode and can't restore

Can you afford to lose documents in computer? If so you may be able to boot to factory specs.

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RELEVANCY SCORE 121.6

Hello,
 
I hope I can get this issue resolved.  For the past week, McAfee has continually stated that the firewall was inactive on one of my home PCs.  I didn't really think anything of and kept reactivating firewall.  This morning I went to boot the computer and as soon as it got to the loading Windows screen it immediately went to "loading files" and then took me to the startup repair screen.  Startup recovery states that it could not detect a problem but when I view the problem details, it mentioned something about mfewfpk.sys being corrupted.  If I reboot the computer and press F8 to access the boot menu, I cannot use any of the safe mode or debugging options as I just end up right back at the startup recovery window.
 
After some searching on the internet, I found this site and thought that maybe I could get some help.  I have already run FRST64 and here is the log it generated:
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 11-04-2013
Ran by SYSTEM at 12-04-2013 19:50:39
Running from L:\
Windows 7 Home Premium   (X64) OS Language: English(US) 
The current controlset is ControlSet001
 
==================== Registry (Whitelisted) ===================
 
HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [12681320 2011-08-26] (Realtek Semiconductor)
HKLM\...\Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" [57928 2011-09-16] (LogMeIn, I... Read more

A:Cannot boot Windows (normal or safe mode)

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/491556 <<< CLICK THIS LINK
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 121.6

Hi,I have a problem with someone PC that I try to fix. Before this problem happened, I was installing windows updates for windows and hardware drivers(Network and intel graphic). And then after it has done installing, it prompted me to restart my computer. However before I restarted my computer, I also installed an update for adobe reader. After I done that, then I clicked restart now. Then the system restarted and now the problem happen. I couldn't boot into windows. It stopped at screen with message saying the windows didn't start properly and a recent hardware and software change might have caused this. There are also options such as safe mode, safe mode with networking, safe mode with command prompt, last good configuration and start windows normally. I tried to click start windows normally and last good configuration, but the screen went black for a few sec and after that the system back reboot and stop again with the message saying windows didn't restart properly. I also tried to choose safe mode, safe mode with networking and safe mode with command prompt. It loaded some files until a file named fsbts.sys then suddenly it automatically reboot then came back with the message windows didn't start properly. I tried to ran all test to check my hardware and all of them pass the test. I also tried to use windows xp installation to in-place upgrade so I can repair the windows, but it couldn't find the previous windows. I have ran chkdsk too but it's po... Read more

A:Can't boot to windows in normal and safe mode

save yourself a whole lot of time and trouble and just reinstall windows

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RELEVANCY SCORE 121.6

Hello all,

First-of-all, thank you for reading this thread...any help you can offer is greatly appreciated.

I have a Dell Dimension 8400 (circa 2006?). Not used very often. New 1 TB hdd placed approximately 1 year ago. Since it was still running slow (about 6 months ago) with occasional BSOD, took it in to local "tech guy" who added some RAM, "cleaned things up", and replaced XP Home with XP Pro....

Since then, it has been working OK (minor problems not worth mentioning here)...only used for Quicken, Rhapsody, and very light internet surfing...NO questionable websites...have ZoneAlarm firewall and AVAST antivirus...

PROBLEM showed up last night...BSOD...on rebooting, following message comes up...
The instruction at "0x77c47e9f" referenced memory at "0x00000000". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program
Regardless of which option I choose, the computer offers the same message again once or twice. After 8 to 10 minutes, my normal desktop appears. Unfortunately, there is no START or Taskbar. Whether I do anything or not, after 2 to 3 minutes, I get the following message...
System is shutting down...initiated by NT.AUTHORITY\SYSTEM

Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly.
ATTEMPTED SOLUTIONS:
I read that I should do the following ....reboot and press F8...I was given alternative reboot... Read more

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RELEVANCY SCORE 121.6

Hi I'm in need of help!
I have a Hp pavilion dv5. Last week I encountered the chesire police virus. I managed to remove it I think well at least get rid of the locked screen by using system restore. I also downed shortly after a PDF reader which I later uninstalled due to my computer getting BSOD. The message given was irql less or equal.
For the past couple of days I have been using using rstrui.exe on safe mode with command prompt to restore the system and it would work fine until you **** down and had to go through the whole process again. I now can't even get safe mode with command prompt to load it just freezes on loading files. I just ran start up test in Hp diagnostics it said harddisk test failed hard disk 1 smart (301) hard disk 1 quick (303). I really need to use the laptop ASAP for work! I appreciate this won't be solved over night! Any help I'd be eternally great full xxx

A:Vista won't boot in normal or safe mode

If it indicates that the hard drive is the problem, it may have died on you. If so your stuff is lost. You will need a new hard drive and need to back up your stuff in the future.
If YOU feel that the hard drive has died you can try these methods to save your stuff
3 Ways to Recover Data from the Hard Drive of a Dead Laptop

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RELEVANCY SCORE 121.6

Hello, I was getting alerts from my antivirus program, that it was blocking some trojan horse from 91.212.226.180, can't recal the exact name. But it was happening for two days, with intervals of 5-15minutes, between blocks.
I desided to look into it, and tried some malware removal software, and had to reboot, after reboot i get bsod in normal mode with the problem 0x00000024. Altho i can boot to safe mode, and do things from there. The malware removing programs have to restart after scaning, to delete threats, but on restart it automatically boots to normal mode and gets bsod again. And everything that was scheuduled for deletion stays where it was.
I would like to get some guidance from you guys, because i dont know what to do anymore.

A:Need help, bet BSOD in normal, can only boot safe mode

boot into safe mode with networking, and run malware bytes. Here's a link:MalwareBytesOnce you load it, run the program, but before you scan, click the update tab and download any updates. Then scan away.Once you find and remove any viruses, it will make u reboot. When you reboot, reboot to safe mode again, then run chkdsk, which will again for you to reboot/Click Start, and then Run.In Open, type cmd, and then press ENTER.chkdsk /rhit y to schedule the checkdisk, then reboot once it takes you back to a command prompt.

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RELEVANCY SCORE 121.6

So, last night I was on my laptop (Dell Latitude D620) and got a little malware pop up in the bottom right of the screen. I knew from recent previous experience that this was a baaad thing.

I started exiting out of programs, preparing to do a system restore, or try something to prevent a complete virus takeover.
Things started to freeze, and in a panic I manually shut off the computer. Then, when I tried to start it up, I get the Dell screen, but after that there was just a black screen with a white lined bar at the bottom, which seemed to start loading something, but then stopped.

I tried booting in safe mode, and when I do that, the about 7 lines of the programming or whatever appear, as usual, but then it suddenly freezes and won't continue.

Can anyone help me? Am I beyond help? What did I do to my computer!?

Also, I run Windows XP. I don't know if this matters, but I'm pretty sure Windows was doing an update when I turned it off, not sure if that would make things worse perhaps.

Thanks for the help!
 

A:Computer won't boot in normal or safe mode

boot directly off your os cd. if you have severe malware, you may need to reformat and reinstall.
 

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RELEVANCY SCORE 121.6

Error is disk too full.
Is there another way that I can boot up so that I can delete something.
Please help.
Thanks,
Dan
 

A:Can't boot up in normal or safe mode windows nt

Hi,
We were able to get it booted up in safe mode.
Dan
 

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RELEVANCY SCORE 121.6

Ok, so I have been searching for about two hours now and still can't find anything on my situation. I haven't search the forum because I am tired and just want an answer, not to mention I already feel stupid that I can't fix it.

Ok, so this morning I was checking my e-mail and left the room, came back and my computer had frozen. I'm running XPSP2 BTW. No big deal, it happens; however, on restart it got passed the log in and went back to surfing the internet before work, instant lock up. I tried several times before I had to leave for work to get my computer up and running, I should also mention that the screen was occasionally tweaking, artifacting I believe it is called. The computer boots fine in safe-mode but runs like utter crap, i.e. choppy but still loads well. I have known that I have a trojan on the hard drive and so I thought it got the best of me and so I just bought a new hard drive, I needed one anyone, thinking that the trojan or any other viruses got the best of me. Put the new hard drive in and everything went according to plan; however, when I go to install the driver for my video card the screen goes blank and I can't do anything but restart and go from the last good settings.

Ok, carpal tunnel, the windows/screens move better when I turn the hardware acceleration, for display settings, to none. I am thinking that I need a new video card and wanted a second or more opinion. I figure that it isn't the PSU because I don't smell or notice any volt... Read more

A:[SOLVED] No Boot in Normal but in Safe Mode

does sound like a faulty graphics card, do you have an onboard one you can plug into to test?

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RELEVANCY SCORE 121.6

Okay I am using my mom's computer because I cannot boot mine.. The other night Avira alerted me to a virus, I ran a scan, deleted the virus and restarted the computer. Upon restart I received the BSOD. I tried safe mode and it runs a bunch of commands and then stops. Nothing more. I tried going into recovery console but don't know what command to type in. It says drive C and press enter to exit recovery console. Can this machine be saved???? Please help?

Mike

A:Cannot boot in normal or safe mode. BSOD

It can be difficult to determine what exactly caused this problem. Bootup failure can be due to a variety of issues to include application faults, hardware failures, loose pin connections or malware. Startup failures that occur before the OS loader (Ntldr) starts could indicate missing or deleted files, or damage to the hard disk master boot record (MBR), partition table, or boot sector. If a problem occurs during startup, the system might have incompatible software or drivers, incompatible or improperly configured hardware, or corrupted registry/system files. However, the first thing to do is check all your hardware connections and ensure they are fitted properly.If you cannot bootup or logon in normal or safe mode, then your options are limited.10 things you can do when Windows XP won't bootWhat to Do When XP or 2000 Won't BootSystem Restore Rollback in XP using ERD Commander System RestoreHow to perform a Repair InstallLanga Letter: XP's No-Reformat, Nondestructive Total-Rebuild OptionHow to perform a Repair/Reinstall (with screenshots)You may be able to use a Windows XP bootable Floppy Disk to boot from a diskette instead of your hard drive. If your hard drive's boot sector or Windows' basic boot files have been corrupted, this disk will circumvent the problem and boot you into Windows. If you don't have an emergency boot floppy, you may be able to use one created on another PC running Windows XP but there's no guarantee that it will boot your ... Read more

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RELEVANCY SCORE 121.6

My girlfriend's laptop isn't working right. She has a Dell Latitude D600 running Win XP Pro. It can boot just fine into Safe Mode and everything works. However, if I try to boot it into normal mode (even the last known good configuration) it loads the Win XP boot screen, sits there for a few mins and then goes to the screen posted below. I thought it was just a graphics issue, but I tried changing the graphics settings in safe mode, but they all worked correctly. I've tried moving the mouse around to see if I could see movement through the scramble, I didn't. I also tried hitting Enter to see if it was at a login screen (which isn't set up), again nothing. I've tried using system restore as well as the repair console, nothing has worked. The only thing we can think of is, the person who had the laptop before her installed what we think is a PS3 hard drive. The HD has "Not suitable for laptop use" printed on it. I would think, though, that if the hard drive was failing it wouldn't boot into safe mode. Either way, I'm out of ideas... anyone?

UPDATE: Status update as of post #14. I am able to get into normal mode now but only with /basevideo added into my boot.ini
If I try to boot into normal mode without a modified boot.ini, I get a quick flash of the desktop with a window that (I think) says "Tell ATI about this problem" then the screen goes blank but the laptop stays on.
 

A:Laptop will boot into safe mode, but not normal.

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RELEVANCY SCORE 121.6

After running AVG and Malwarebytes my computer still ran strangely (some internet programs would open multiple windows until I shut the computer down). Thinking that I could run virus detection software in Safe Mode I tried to open it but found that no matter what option I tried it ended in the blue screen A problem has been..... At the suggestion of someone more experienced (?), I stupidly used MSCONFIG to set the boot to Safe Mode. Now when I try to boot the computer goes to a screen Windows Advanced Options screen (F8) or We apologize ... both of which end in the dreaded blue screen. Am using Dell Dimension 5100, Running Windows XP Pro. All Windows updates are installed and current. Is there a glimmer of hope for this machine? I have not backed up in a while so dont want to lose data. Bear with me, I'm not too tech savvy. This post is being sent from my laptop.
 

A:computer won't boot to safe or normal mode

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RELEVANCY SCORE 121.6

I'm working on a Dell Dimension 2400 Win XP home SP3

Ran Malwarebytes and Avast and it was heavily infected

Could not boot into safe mode with F8

There were 2 items under msconfig ==> start that i could not remove/uncheck (basically two squares)

Downloaded a LOT of windows updates including .NET stuff

Tried using boot safe to get into safe mode

Now it will not boot with any option: safe mode, safe mode with networking, safe mode with command prompt, last known good, or start windows normally. it just restarts and goes back to that menu. Cannot boot from a cd either.

I do not have a windows cd and don't know how to create one.

I'm thinking it's a virus or possibly an incompatibility with one of the windows updates I downloaded.

Any help would be greatly appreciated.

thanks.
 

A:Solved: Cannot boot into Win XP either safe or normal mode

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RELEVANCY SCORE 121.6

Help, my computer will not boot up normally or in the safet mode after installing Norton Power Eraser. Performed the following actions:
1. Attempted to use System Restore, program will run but failed.
2. System Repair also failed.
3. Performed the following steps from your Forum Dated Feb 2012 (Computer will not boot after using Norton Power Eraser (Help); Technician is OH MY
a. Diagnose Blue Screen Error 0x0000007b (0xFFFFFF88009A98E8, 0xFFFFFFFFC000000D, 0x0000000000000000, 0x0000000000000000
b. Performed a Chkdsk/r from Recovery Environment, no problems detected.

Can only boot it up after reseting "/NOEXECUTE=OPTIN" all the time.

During the initial start up for the day, the computer did not boot up properly and it performed a System Restore, then after rebooting, it did a Blue Screen. Started Malwarebytes and removed SVCHOST.EXE. Attempted to update definitions and scanvirus but Norton will not open. Then Norton pop indicating an error code and suggested to load and open Power Eraser.

A:Computer will not boot up normal or safe mode

Performed the following steps from your Forum Dated Feb 2012 (Computer will not boot after using Norton Power Eraser (Help); Technician is OH MYLink to the topic referred to: http://www.bleepingcomputer.com/forums/topic441990.htmlYou wrote: "Can only boot it up after reseting "/NOEXECUTE=OPTIN" all the time."So, you are able to boot the system and load Windows successfully.When you started Windows, did you then complete the next step suggested?Running "bcdedit"-------------------- * Please delete the /MININT part and press enter to continue booting. This should bring you in Windows. * Boot into Windows normal mode * Immediately do the following: click Start > All Programs > Accessories, right click on Command prompt and click "Run as Administrator". * Type the following line and press enter. bcdedit /set {default} winpe no * Once done, please continue with the next step.Source: http://www.bleepingcomputer.com/forums/topic441990.html/page__view__findpost__p__2594667Where you then able to download and run DDS to produce a log? If so .... please follow the instructions in thePreparation Guide For Use Before Using Malware Removal Tools and Requesting HelpWhen you have done that, post your log in the "Virus, Trojan, Spyware, and Malware Removal Logs forum", NOT here, for assistance by the Malware Response Team experts.Please let us know, here, if you have been able to successfully start your new topic.

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RELEVANCY SCORE 121.6

Originally Posted this in the Win98 Forum. Posting it in this HW forum hoping for any assistance.

PC Characteristics:
Dell Pentium 2 333 MHZ (original owner so I have docs and CDs)
6GB drive (3 partitions of 2GB each)
Windows 98
128MB, CDRW, CD, Tape Backup

Windows 98 will not boot in either safe mode or normal mode. I can get to command prompt with my drives accessible. I have a bootdisk with CDROM capability. I have WIN98 CD available

WHAT HAPPENDED BEFORE PROBLEM OCCURRED:
Installed Mall Tycoon game for my daughter. It installed DIrectx 8.1. My PC already has DirectX 9.0.

I looked at the DIRECTX log from DOS and it looks like it did not install 8.1. It has these messages at the end of the LOG saying "Exisiting install is newer", "Restoring Backups", "Newer Version already installed".

In Normal Mode here's what happens: After the Win98 splash screen, the user/password screen comes up, I enter user name and password. After that, Windows will give me the boot up sound, then give me a BLANK DESKTOP without icons or without the STARTUP bar at bottom of screen. It will not go any further than this.

When I do a CTL-ALT-DEL I see only MCVSRTE running. I tried to do an END TASK on it and that still did not get Win98 to go any further. All I can do is a SHUTDOWN from the CTL-ALT-DEL window.

In Safe Mode: the same thing happens it will give me a desktop without STARTUP bar and icons and not go any further.

In either case, I cannot access the... Read more

A:Windows 98 won't boot in normal or safe mode

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RELEVANCY SCORE 121.6

My video card was having problems so I used the warranty and sent my PC for repairs. They told me the card was faulty and swapped it for a new, identical one. When it got back I tried to boot into Windows, but the animation froze for a second right at the beginning and then a BSOD flashed for a tenth of a second and then it rebooted. If I try to boot into safe mode it shows me the log of the drivers being loaded, then it stops for a second at "amdkmpfd.sys" and BSOD's for a fraction of a second and reboots. I can't even read the BSOD because it flashes away almost instantly.

I searched the internet and did these steps, all to no avail:I ran startup repair
I ran sfc /scannow at the command line
I copyed the contents of Windows\system32\config to a backup folder, then copyed the contents of RegBak to it (supposedly restoring a backup of the registry). It also failed so I restored the mybackup.
I renamed amdkmpfd.sys to amdkmpfd.sys.old. I rebooted, safe mode now hangs and crashes at "classpnp.sys", renamed classpnp.sys, now it hangs at "disk.sys", did the same, now hangs at "fvevol.sys", etc...
I also did startup repair several times between these steps.

What can I do? Any suggestions? If you need more info, please ask. Thanks for any help.

EDIT: I forgot to mention, it isn't a hardware issue, because I can boot into Linux and use even the graphics card just fine. The graphics card is a AMD 7970M

A:BSOD at boot, both normal and safe mode

Bump. I've managed to film the BSOD with my phone and get the error message:



Any tips?

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