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HELP! Windows no keyboard or mouse cursor able use!

Q: HELP! Windows no keyboard or mouse cursor able use!

hey i had my sony vaio ns20s laptop for quite a while now i have windows 7 ultimate running, whenever i turn on my computer it say windows error recovery, so i choose start windows normally it starts windows and go to the login screen but as soon as it goes to the starting windows screen the onboard mousepad and keyboard don't work, there is no mouse cursor i have tried using external usb keyboard and it work's to login but mouse doesnt there is no cursor and as i am in full time education with no job i cannot afford for a computer repair shop need quick fix now!! Thankyou all help much appreciated :D

Preferred Solution: HELP! Windows no keyboard or mouse cursor able use!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: HELP! Windows no keyboard or mouse cursor able use!

Reboot then start tapping the F8 button as soon as you see your computer name logo screen. In the options menu select "Last Known Configuration" see if that helps.

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Hi Members
The cursor quit during using mouse or keyboard.  This had happened every time after 2 minutes approximately. When pressing the Esc / Enter or Click Mouse, now continue the point where is quit.

Appreciate any comments you may have. 

Thanks and Regards
Saif Ali Sabri +923339940249

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How can I control the mouse cursor with my keyboard in Windows XP Pro? Sure it may not be as nice as the mouse and therefore I wouldn't use it always. Just when I code and need to do a little navigating. This way I wouldn't need to keep swaping from keyboard to mouse.

A:HOW: Use keyboard to control mouse cursor

I don't know if Win XP has the function, but go to Start, Help and search for mousekey.

In win98, you would enable it by going to accessibility options and turning it on there.

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I'm running an Acer Aspire with Windows 7 that I bought back in February. Since I've owned it, I've had an intermittent issue wherein the mouse and keyboard inputs slow way down: the pointer will "stutter" when I move the mouse and there's a small delay to all my keyboard inputs. Just for s&g, I opened up the Performance tab in Task Manager the last time the problem cropped up (about 20 minutes ago), and my CPU usage shot up to 50% or more when I moved the mouse; normally it's about 20%.

In any case, simply restarting gets rid of the problem, at least for a few days or so, sometimes longer.

Any ideas as to what might be causing this and how to fix it?

A:Slow Mouse Cursor and Keyboard Respone

you have a sticky key problem.......go to control panel/ accessibilty options/accessibility options...& then confirm all the settings with some friend..its not cursor rate problem..fix ur settings in the control panel..especially all the keys like sticky key,togglekey and filter key....

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Any ideas as I simply cannot do or see anything. thanks, allan 

Go to Solution.

A:B50-30 black screen, no mouse, keyboard or cursor ...

turn on and press above the f keys and see if you get any picture sometimes it can be a loose connection (around the hinges)

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Hi guys, need your help!

The cursor scrolls automtically, not in all programs - but in youtube it puts the volume up to max, or in the search bar it scrolls all the way to the right - in photoshop it keeps scrolling the window to the max right, or in notepad it scrolls all the way down to the bottom. Even on the settings in windows 10 I find it difficult to click on what I want as it scrolls down to the bottom straight away

I ve tried a different keyboard, also tried the keyboard testor to see if one of the keys were switched on somehow, and I ve unplugged the mouse and it still happens. So I am out of ideas!

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Is there a way to move the focus to check boxes on websites and in programs without using the mouse?

Let's say you're in the options menu of a program like Firefox or MS Office, and there are options with boxes you can check or uncheck. I want to be able to navigate to the boxes using the keyboard instead of the mouse.

What I find is, you usually can move the focus to the item description (i.e. highlight the text) using Tab, but that only gets to the item description, not the check box. Which is odd, because why would anyone ever need to highlight the text in a program's menus?

Once in a while it does work - you can tab to the check box and check/uncheck using something like shift-click. But I can't remember where that works. Maybe MS Office but I don't have it on this computer.

I am on a laptop, where it would save a lot of moving the mouse around. It might not be much of a time-saver on a desktop.

A:Move cursor to check boxes using keyboard instead of mouse

How does Turn on Mouse Keys work have never tested it ? ...

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Hi All, I visit thee forums frequently but rarely post. Anyhow, on to my issue -

I am running an HTPC on Win7 64-bit. I have a Microsoft Arc keyboard, no mouse. I can do most navigation, etc with a keyboard fine (majority of the time it's in Media Center anyhow) but there are a few applications/buttons that are inaccessible without using a mouse/cursor. Windows has Mouse Keys built-in but you must use the numeric keypad to control which is not an option for me (or most laptop users probably). I have done some searching but haven't found a solution yet. Ideally, in a perfect world, I wish I could do something as simple as when I hold down another button the arrow keys could be used to move mouse instead of normal arrow key movement.

A:Help Please! Control mouse/cursor with keyboard lacking numeric keypad

hum....and can you please tell me again why buying of an USB mouse is not an option for you?

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I purchased a A485 and worked well but quickly replaced Mech harddrive with SSD. After reinstalling windows 10 I noticed I loss the function of the backlit keyboard, as well as my mouse cursor kept freeze when using the Track point when I would use the middle button for scrolling. all drivers up-to-date and even tried reinstalling windows and drivers again...still have this issue the mouse freezing is the must fustrating since I primarily use the Trackpoint to control my mouse functions. I found that locking (windows + L) and login back in frees up the mouse again...but typically freezes shortly after pretty fustrating, especially when one of the main reasons I buy Lenovo is their trackpoint. I've seen people have similar issues but no resolutions in their threads.

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I have a Windows 7 mutli touch device and every time i touch the screen i get a stupid mouse graphic. Its really annoying because it has a tendency to get in the way when i am tapping around with my fingers on the screen. I have been unable to find anything
about such a "feature" on the webs. As various combinations including "mouse" and "graphic" and "windows 7" are pretty vanilla search terms.
I am guessing it is some lame "accessability" feature but i have no idea how to fix. please help

A:mouse graphic (not cursor) next to mouse cursor when touching screen

That is called the Touch Pointer, its easy to turn off once you know where to look.
Click Start, type pen in the search box or open control panel aand click Pen and touch.
Click the touch tab and uncheck Show the touch pointer... then just click ok to  close the dialog and the ghostly mouse picture will be gone.

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I have a Windows 7 multi-touch device and every time i touch the screen i get a mouse graphic. Its really annoying
because it has a tendency to get in the way when i am tapping around with my fingers on the screen. can i remove and have only cursor arrow without mouse. i know there is a option but i need only cursor arrow. is it possible with any registry edit option.

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This seems to happen mostly after alt tabbing from a game or even after closing a game. It doesn't matter if the game is full screen or borderless window.

What happens is that the cursor seems to not change into the appropriate cursor (or when it does it does it slowly), i.e. if I mouse over links I still get the arrow cursor instead of the hand cursor. The most annoying aspect is when it turns in to a text cursor split in half (see screenshot), it seems to go away after a while and returns to normal functionality, usually after moving it quite a bit.

I have tried changing the cursor style then changing back, as well as turning trails on and off.

Sorry for the quality of the screenshot I had to take it with my phone because I can't seem to capture the cursor. Happy to give more information on my system if required just not sure what you'd need atm.

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1. Optical USB mouse won't move the cursor.
2. Mouse buttons function properly
3. Bought a new similar mouse, same problem, ruling out damaged mouse likelihood.

4. Have tried multiple USB slots. Have tried rebooting. Have tried uninstalling the driver and rebooting.
5. Saw somewhere to remove battery but I'm in a hotel and have no screwdriver to do so.

Really need to fix this as my shoulder is becoming inflamed reaching to the mousepad. Help?

Toshiba Satellite M50, Win7.

A:Laptop Mouse Cursor Won't Move, MousePAD cursor does

Have mercy, all. I know this isn't a mouse hardware issue...must be something solvable. Any help?

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my mouse cursor (the triangle thing) freezes for 1-2 seconds at completly random times
now , what determined me to not buy another one is this
after the freeze ends the Computer makes a sound like....like when you extract a .rar file and its done , that sound , and now i know its a virus or a malware , i just need to find it
anti virus cant detect it...!

PS:sometimes it freezes until the computer is restarted

A:Windows 7 - Mouse Cursor Freeze!

Please download Malwarebytes' Anti-Malware to your desktop
|MG| Malwarebytes Anti-Malware 1.46 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.

If MBam won't run in normal mode, try safe mode.

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It started about 2 weeks ago. When I'm using the computer most of the times mouse cursor freezes permanently. Even when I restart the computer it wouldn't move. I even format the C: drive but the problem is still there. Tried out several mouses but the outcome is the same. I think it must be some kind of a virus please help!!!!!!

A:mouse cursor freeze on windows 7

DDS (Ver_10-12-12.02) - NTFSx86
Run by Pasan at 19:38:19.85 on Wed 12/15/2010
Internet Explorer: 8.0.7100.0
Microsoft Windows 7 Ultimate 6.1.7100.0.1252.1.1033.18.1016.316 [GMT 5.5:30]

AV: Microsoft Security Essentials *Enabled/Updated* {BF5CEBDC-F2D3-7540-343C-F0CE11FD6E66}
SP: Microsoft Security Essentials *Enabled/Updated* {043D0A38-D4E9-7ACE-0E8C-CBBC6A7A24DB}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Wind... Read more

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Hello everyone!
I am setting up an airport display where the user can move the mouse across multiple monitors to check flights controlled by different computers. This functionality is controlled by a little freeware called InputDirector only one PC, the master, has keyboard and mouse and manages all the slaves when the pointer is directed to them by the user, that has been recently updated to support Windows 10, but when the cursor goes to a machine without mouse and keyboard (that's fine, because all inputs are transmitted to that computer via Ethernet connection) the cursor doesn't appear on the screen because the fool Windows 10 switches in a "Touch" mode, thinking that if I have no mouse I have touchscreen and so i'm not able to use it because pointer is invisible also if it's working normally, in fact you can do anything, but you're blind, the mouse pointer is disappeared.
I temporary fixed the issue connecting a hardware mouse to the PC but that's no the solution (also if it works).
I'd like to know if some of you knows about a software that fools windows to think a mouse it's connected (mouse emulator, or similar) even if it's not allowing the arrow pointer to be displayed.

A:Always show mouse cursor Windows 10

Can you not just turn off "tablet mode" on all the PC's?

How to Enable or Disable Tablet Mode in Windows 10

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Hi all,

I have Windows XP SP3. Every thing is OK but my mouse cursor jumps around the screen when I move it or click. I tried to reinstall the OS, but again that problem exists. Is any idea to solve that?

Thanks in advance.

A:The windows xp mouse cursor jumps around

This is a Windows 7 Forum not Windows XP.
Shouldn't reply really but just get a new mouse!

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Hello, I did the upgrade in the last few weeks, everything works fine, problem is when I get through typing anywhere on a page in any application, theres then approximately a 2-3 second lag before my mouse/cursor will move again. I have an Hp pavilion g series g7 laptop.

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Hi, I've been having this issue for a week and it's driving me insane: the mouse cursor apprently randomly starts jumping around on my screen, making it difficult to use the computer. This might have happened as a result of a windows update, though I am not entirely sure. Here's what I tried to solve this so far: - Ran a system scan using Avast! (at startup) - Disable the 'Hide Pointer while Typing' option - Disable 'Enhace Pointer Precision' - Disable trackpad when USB mouse is connected - Updated the trackpad and mouse drivers - Disabled the trackpad and mouse devices in device manager one after the other - Disabled the touchscreen in device manager - Dd a system restore using a couple of days old system restore point (before the problem started happening) - Did a complete system restore using the HP recovery manager tool One thing to note is that it doesn't seem like I'm having the problem while launching in safe mode..? Not sure what that means... I also tried uninstalling the latest windows update, but it wouldn't let me do it. I'm really surprised and frustrated that doing a complete system restore didn't fix the problem. This computer is about a month and half old... Thanks,Guillaume

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The mouse/cursor suddenly STOPPED. The computer was rebooted and the same thing occurs. I plugged in a wireless mouse that has been used before, but NOTHING. The cursor/mouse will not move. What do I do?

I even reinstalled windows but have hte same problem.

A:Mouse cursor is frozen in windows 7

Try going to safe mode and then system restore from before the problem

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For a little while I have had a problem with my mouse cursor sticking inside of windows and even icons on the taskbar. It shakes back and forth and won't allow me to move past the icon or window it's stuck in.

This begins happening at random while I am doing "whatever". I haven't been able to isolate it as occurring when I am doing a certain task.

I have already tried the following. (which everybody keeps telling me over and over)

1. Closing each program 1 by 1 to see if it stops.
2. Using a different mouse - Both do the same thing.
3. Rebooting - Real fun trying to save my work 20 minutes into being booted up when I can't even move from window to window properly.
4. Getting the newest mouse drivers
5. Making sure that my graphics tablet pen isn't laying too near the tablet
6. Throwing things

Any help would be appreciated greatly

A:Mouse cursor sticking in windows and icons.

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So I've been having a bizarre problem with Windows 7 for awhile now where at certain points during normal use the cursor will not interact with anything when I click. I can move the cursor around, but I cannot click on anything. I end up having to CTRL+ALT+DEL and start the task manager to make things normal again. I don't end any processes, merely opening the task manager fixes it (for the most part). I could almost live with that if it didn't do something much worse on certain programs. So for example, a program I use called NifSkope (A mesh file editing tool) has multiple sub windows for various things I.E. render window for the mesh, Tools, Options, ETC. If I click on one particular sub window, I cannot interact with any of the others. I don't have a consistent fix for this one, which is incredibly annoying. This problem is not exclusive to this program, but affects very few others. The minor one happens quite often at start-up, and happens seemingly randomly throughout general use on my PC, though it never occurs in video games. I'm pretty sure it's not a mouse issue (I use a Razer Deathadder 2013 Edition) I've tested it on other PCs without issue, and used two different mice on the affected PC. Mouse keys even suffer from the issue. I'm a stubborn guy who doesn't usually seek out tech help, but if anybody can provide assistance I'd be very grateful because I'm just at a loss with this one.

Tech Specs:
OS: Microsoft... Read more

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Hi all, I haven't recently built a new pc and it was all working perfectly fine until today, I was on my desktop and noticed a small button next to my main power button on my case (Fractal design define r4). I pressed it and it reset my pc (turns out it was a reset button, lol), the issues is, when I booted my pc back up, everything seemed fine at first but then I noticed the purple 'welcome' login screen which is different from the usual blue logging in screen that you get. At the point where I should have been taken to my desktop, a black screen appears with nothing but my mouse cursor. I can move the cursor around but that's about it. I can still access my bios on boot and I can access my task manager using control, alt + delete. I managed to get my pc running on safe mode using the task manager to run my msconfig, however I do not know what to do from here as I'm completely clueless what resetting my pc actually did and am unable to make amends. I have uninstall ed my graphics card drivers but that was not of use either.

Any help would be greatly appreciated as I am completely stuck and clueless as to what I should do next to resolve the issue. Thank you in advance.

System specs:
CPU: Intel I5-4440
GPU: Asus gtx 970 strix
Motherboard: asus z97-a
Case: fractal design define r4
SSD: revodrive 350
HDD: seagate 2tb

A:Windows 8.1 black screen with mouse cursor

Hi, Use the enclosed link and at that page, read the information about how to get this screen to come up on your computer....

Then, first try Using Last Known Good Configuration

You may first have to take the computer out of safe mode by undoing the msconfig work- I think you know how but here is some reference information on UN-doing the safe mode boot


Let us know if setting the Last Known Good works for you to boot normally.

Usually, a couple of restarts will get you going.... to Normal Mode

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A few nights ago I came home to my Win 7 64 bit desktop frozen in a busy state. Windows was running, but the cursor was indicating busy and the computer was locked up. After 10 minutes of waiting for it to respond (hitting Ctrl+Alt+Del or Ctrl+Shift+Del had no response), I did a hard reboot (held down power button until the computer restarted). When the computer booted back up - I saw a "Resuming Windows" screen rather than "Starting Windows." Windows did load, and while everything appeared to run fine (Start menu would open and cursor was okay), no programs would open after clicking on them, and task manager would not appear. Fed up, I did another hard reboot. This time, Windows did not boot. The Windows 7 logo appears, gets very dim, and after a while a 0xed (Unmountable boot volume) BSOD appears and the computer restarts.

The fun really begins when trying to launch Windows Setup, any of the three safe modes, or last known good configuration. In the safe mode scenarios, safe mode never loads (gets hung up while loading drivers). For last known good configuration, I get the same BSOD. The really interesting part is Windows Setup. Windows setup loads (you see the loading bar), and then goes to a black screen. After a while (15-60 minutes), a cursor appears on the screen. You can move the cursor around - but that's it. Ctrl+Alt+Del has no effect. I've left the computer on for 24+ hours at this point - nothing else happens. I have a separate Windows... Read more

A:Black Screen with Mouse Cursor in Windows 7

First, I know next to nothing about computers. If there is a possibility you problem is virus or malware related, would you not be chancing spreading this to the alternate computer? Just a thought, and like I said... :-)
Good luck, I am having a similar problem (check my profile for topic source) you might see the suggestions someone listed there?

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so sometimes, randomly, my mouse cursor stops moving, i can see the mouse lights are still on etc, but the cursor won't move, only a restart solves this, until the next time it happens.
I have windows 7.
you can see all my rig in my profile i guess... including the mouse etc .

any idea what can cause this?

A:(USB) mouse cursor sometimes stops moving, windows 7

Is the mouse plugged into a USB 3.0 port, or a 2.0 port?

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Hi, new to the forum. Fairly experienced PC builder and enthusiast, but have encountered a weird problem that I cannot solve despite a fairly extensive internet search.

Basically the cursor moves randomly whilst in Windows (7) with no mouse input. It does it when the PC is locked, when at the desktop, when browsing the internet, when using the mouse, when not touching the mouse, and even when the mouse is completely disconnected!

The movement is usually in short straight lines and seemingly in random directions, at first I thought someone had remote control of the PC but the movement shows no signs of stopping

I've run full Avast and Adaware scans which have not solved the problem. Restarting the PC does not change anything.

I built the PC recently so there shouldn't be any unwanted programs.

Please help, it's driving me mad!

A:Cursor moves in windows with no mouse input

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Some hours ago I suspected that my laptop had a virus. For some reason, I decided to conduct a system restore instead of trying to remove it with the antivirus. However, after the system restore the laptop was not booting. It was loading until windows logo and after a black screen appeared with a moving cursor. I did try boot in safe mode, system restore and some other things but nothing. I could not try system repair because I do not have the windows disc. Any possible solutions? Thanks in advance.

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When watching Netflix and Amazon Prime, in full-screen mode, I cannot eliminate the progress bar at the bottom, even though the mouse is off of the screen.

Is there a way to make the progress bar disappear?

Making the mouse cursor disappear would be one way. But how?

Thank you for your help.

A:How can one make the Windows 8.1 mouse cursor disappear?

Do you have the same problem watching videos full screen on YouTube ?

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Hello, I have a Windows 7 G62 Laptop. I get past the logo screen, but before it lets me log in, it gives a black screen with the mouse cursor, but I am unable to even move the cursor. Thank you!


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I just installed my windows 8 few days ago after formatting my notebook, there's something bothering me so much, my windows 8 freezes and after few seconds my cursor is vanished, and my notebook is completely unresponsive, i can't use ctrl+alt+del, even when I pressed Caps Lock, the indicator didn't change. For the Information, I'm using ASUS K40IN, with Intel Dual Core Processor 2.2 GHz, 2GB RAM, and 512 MB VGA (nVidia),I don't really know what could be the cause, but its often happens when I'm using google chrome, or firefox when opening flash player content, I assume it has something to do with my wireless connection.

Sorry for bad english, I'm not fluently use english,
I will attach the SF diagnostic result

Please Help, I really like windows 8

A:Windows 8 Completely Freezes and mouse cursor vanished

Your English is just fine, thank you for posting in it!

Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 19 Windows Updates installed. Most systems have at least 30 or 40. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

This device has problems:

Coprocessor PCI\VEN_10DE&DEV_0AA3&SUBSYS_1CF71043&REV_B1\3&267A616A&1&1D The drivers for this device are not installed.

You must install the latest, Win8 compatible chipset drivers for your sytem from the Asus support website.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloa... Read more

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I have re-installed Windows 7 recently from Windows 10, because I didn't like it. I have now got a classic white pointy cursor on the logon screen instead of the default Windows 7 Aero Cursor.

Is there a way to change that using the registry or anything.

Much help will be appreciated!

Many thanks,


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Hi there, Windows 7 system recently froze on me when I attempted to move a large folder to a USB harddrive. I was not able to close the file window so I decided to shut down my PC with the regular Start -> Shut Down.

Now when I try to turn on my computer, after the "Starting Windows" and the Microsoft flag it goes to a pure black screen with just a mouse cursor (movable), no keyboard commands or right clicks work (eg. ctrl+alt+del does nothing).

I tried booting into safe mode, safe mode with network, they all do the same thing after the "Starting Windows" screen. Tried booting with my Windows 7 Pro 64 bit installation disc as well and went into start up repair - no problem detected. Tried system restore and it went successfully, however after clicking restart the same thing happened again!

This is really driving me crazy, could some one please help me out? I really don't want to reinstall Windows and lose my files (since I can't even get into any form of Windows interface I am not able to do a repair install).

Thanks in advance for any suggestions!

[Update]: something strange just happened now - after quite a long time of wait the Picture with a user name underneath it does show up! However when I clicked on the picture to try and log in, the computer automatically shut down and restarted...does that help? Lastly I am really lost now as I just tried booting with my Windows 7 installation disc and NO restore points show up anymore as opposed to ... Read more

A:Windows 7 Pro 64 bit black screen with mouse cursor only on boot up an

Use System Restore and restore to a previous point.
Update all of your Drivers and get all Windows Updates.
If this doesn't fix things, then you're going to have to backup your stuff, wipe the hard drive, and reinstall Windows.

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Since the issue I'm having is roughly equivalent to Windows itself hanging, I figured this would be the best place.
What is happening is that Windows freezes and I can't interact with anything on the screen. CTRL-ALT-DEL and CTRL-SHFT-ESC methods to try to bring up the task manager do not work. I am, however, able to move the mouse when this is happening, but cannot interact with anything. The only thing that returns my system to normal is a hard boot . Over a 2 week period, it has happened at an increasing rate, but my system has run completely stable for something like 5-6 years now. I formatted and reinstalled windows in hopes of a fix, but it's still happening.

OS - Win7 64bit
? What was the original installed OS on the system?-Win7 64bit
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?-Retail
? Approximate age of system (hardware)-5-6 years
? Approximate age of OS installation (if you know)-a few days
? Have you re-installed the OS? -Yes

PC info:
CPU: Intel - Core i5-2500K 3.3GHz Quad-Core Processor
Motherboard: Gigabyte - GA-Z68XP-UD3 ATX LGA1155 Motherboard
Memory: G.Skill - Ripjaws Series 8GB (2 x 4GB) DDR3-1600 Memory ($68.99 @ Newegg)
Storage: Crucial - M4 128GB 2.5" Solid State Drive ($149.99 @ Newegg Marketplace)
Storage: Western Digital - Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive ($61.50 @ Newegg Marketplace)
Video... Read more

A:Windows 7 64bit Freezing But Mouse Cursor Moves


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Hi all,

I wanted to know if anyone could help with the below.

I currently have a Windows 10 laptop that was working without issues for a while, however after a restart the laptop appears to load windows but never get to the login screen, only show a blank screen with only a mouse icon visible.

I have tried various Windows supplied options with the following outputs:

1. Boot into safe mode (with and without network) - this again only loads to a blank screen with only mouse icon visible
2. Window reset - appears to get stuck on 8% - only to show an error saying reset could not happen, reverting changes (option to reset with files saved was chosen - as current files are required)
3. Start Up Repair - issue not resolved
4. System Restore and System Image Recovery - N/A as Windows cannot find previous image or restore point
5. Booted in Low-Resolution video - again, same issue is experienced.

Any help would be greatly appreciated

A:Windows 10 booting into blank screen with mouse cursor only

To add:

When the blank screen appears with cursor, it was noted that shortcut key for opening narrator worked and displayed the box fine. However the rest of the screen was black.

Any assistance would be greatly appreciated

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Hi Everyone,

This is my first post for help on this forum, so please be gentle . I apologize in advance if this is in the wrong section of the forum. Since the issue I'm having is roughly equivalent to Windows itself hanging, I thought it would be the best place. Also, I wasn't able to find a non-BSOD posting requirement list in a few minutes of searching, so if additional information is needed, please let me know.

What is happening is that Windows freezes and I can't interact with anything on the screen. I've tried the normal CTRL-ALT-DEL and CTRL-SHFT-ESC methods to try to bring up the task manager to see if my CPU is maxed or if my RAM is totally taxed, but neither work. I am, however, able to move the mouse when this is happening, but that's it. The only thing that returns my system to normal is a hard boot . Over a week period, it has only happened twice, but my system has run completely stable for longer than a year, so the freezing is new and disturbing for me.

Here is what I've tried:sfc /scannow (no problems found)
chkdsk /f /r (no problems found)
malwarebytes full system scan (no problems found)
eset online system scan (no problems found)
Seagate SEATools all tests (no problems found yet - half way through the long generic test)

My setup (unchanged since I built the computer):Rosewill 600W PSU (Model RP-600-V2-S-SL)
Asrock Z68 Gen 3 Extreme 3 mobo
i5 2500k CPU
4gb ADATA 1866 memory
1x 300gb Seagate 7200rpm HDD (OS + Apps)
1x 1tb Seagate 7200rpm HDD (Fil... Read more

A:[SOLVED] Windows 7 Freezes But Mouse Cursor Moves


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Lately my pointer is disappearing after i login from sleep or locked computer.

I had this problem in the past but it got solved after i restored my PC, now it came back to haunt me.
I am guessing some updates disrupted with the mouse cursor (not an expert opinion).

I've tried many things but the issue seems to be persistent.

Here are some things I've tried with no results:

Changing the pointer options (hide while you type, pointer trails, ctrl to highlight) and combinations of them.

I tried using different pointers (Black, White, Black small, etc)

Also tried using troubleshooting the software changes, sfc /scannow, clean registry with ccleaner, rebooting (many times).

It seems to be a problem with no concrete solution.

The only solution that I found is (Clt-Alt-Del) it changes the screen and the pointer appears again, if I lock the computer it is gone once more.

If somebody can help i would appreciate it.


A:Mouse Cursor Disappears after unlock screen Windows 8.1


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I put my windows 7 to safe mode with msconfig and it messed up! It stuck at power up! Windows repair could not fix but I was able to get it out of the safe mode by editing boot loader. Now, Windows load but a blank screen (black) with a mouse cursor and
nothing else. Online research suggest a Windows repair, but repair won't help and I prefer not to re-install windows. Anything else I can do to get Windows 7 loads correctly again? thanks.

Thang Mo

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I have a problem with my dell inspiron n5110.After the windows logo, it appears just a black screen with a mouse cursor. Could someone please help me?

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Today, my computer won't boot properly. The bootup process successfully makes it past the BIOS POST, past the black Windows splash screen (with the blue progress bar), and past the blue Windows "Welcome" screen.

After the Welcome screen, my screen goes completely Black. However, the mouse cursor arrow remains visible. The only thing I can do is a Ctrl-Alt-Del to pull up the Task menu.

The same Black Screen problem also occurs when I boot into Safe Mode.

Fortunately, I am able to successfully boot into "Safe Mode with Command Prompt". From there, I can launch explorer.exe and run my anti-virus, which finds no viruses.

I loaded the Repair Console and ran MBRFIX. MBRFIX said that there appeared to be a problem with the MBR and I allowed it to re-write it. I rebooted; ran MBRFIX again, and it reported the same problem...hmm...

Within Safe Mode/Command Prompt, I can see all of my programs and data files..

Any thoughts on how I should proceed to diagnose and fix this Black Screen problem?


A:Windows XP Black Screen with active mouse cursor

If you can boot to safe mode with command prompt, then it seems to be some type of driver that is preventing you from loading windows correctly. If you didn't recently install a new device or update any drivers for installed hardware, then boot to safe mode and check the event viewer for any system errors. If you are not familiar with the viewer, you can find it in the control panel under administrative tools. It can be pretty good tool for troubleshooting errors.

You could try running sfc /scannow from the run command, once you boot to safe mode with command prompt and then load explorer. This will search the windows installation and prompt you for the cd to reinstall any missing or corrupt files.

Also, you could try the repair option with the windows install cd. You go thru the same steps as an install, but should be prompted with two options: to repair the current install or install a fresh copy.

Good luck, hope this helps solve your issue.

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I am trying to install Windows 7 on my Toshiba Satelite L300D laptop from USB boot. The laptop is running Windows Vista which crashed. I changed the boot order, to boot from USB first, but after showing "Windows is loading files" and "Starting Windows" screen, when the Welcome screen should appear (that one which shows when you want to install Windows 7) only mouse cursor pointing to the middle of black screen is shown. I can only move the cursor, but nothing else works.

This same problem appears when I want to boot Windows Vista, that is installed there, when it should show "Welcome screen" to log in, only black screen, which I described above appears. I have read that this should be BSOD (black screen of death). I have tried many options, that I have read about, but nothing helped. I know that Windows Vista OS, which is installed there apparently crashed, but I have no idea, why I cannot run the setup of new Windows 7 on it?

Thx for help!

A:Black screen with only mouse cursor on it - Windows 7 instalation

Back up your files, unplug all other HD's and peripherals,

Boot into BIOS setup, reset to defaults, save changes. If an EFI BIOS, enable Legacy BIOS or Compatibility Support Module, set DVD drive first to boot, HD second. Then set SATA controller to AHCI. Save changes and Exit.

Then boot into Win7 installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.

At first installer screen Press Shift + F10 to open a Command Box, type:

SELECT DISK 0 (after confirming Windows 7 target HD #)
CREATE PARTITION PRIMARY SIZE=102400 (for 100gb partition, adjust as desired)

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

After install you can adjust partition size or Create new partitions for data, etc. in Disk Mgmt.You are creating the partition here for the purpose of marking it Active which overcomes certain install failures.

If you're using WIn7 Upgrade version you'll need to leave the key blank during install, then afterwards do the quick ... Read more

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Hello guys, sorry if posted in the wrong section.
I have a problem in my dual boot machine.
I decided to remove Linux mint 17 from my dual boot with windows 8.
I used easeus partition manager to delete the partitions associated (root, home and swap).
Then I got unallocated space just before my windows partition. So I moved my windows partition to the extreme left possible. Then I merged this unallocated space with my second storage partition.
These steps required reboot (specifically the moving of windows partition). When I rebooted my PC I got an error that grub was not found. I realized that I had forgot to fix MBR and load windows boot loader. So I used windows 7 recovery disk (yes windows 7 as I don't have windows8 recovery or installation disk). I got a windows 7 style boot loader instead of windows 8's graphical one which has advanced recovery options built in. But I proceeded. Then eases did its job with the partitions. After a reboot now I am stuck at a black screen after entering my password with a movable mose cursor. I can only press Ctrl+alt+del. Selecting task manager from it does nothing.

Since I don't have windows 8 disks and windows 8 boot loader I am not able to refresh or reset my PC. Neither can I shift restart my PC to get advanced boot options.
One more thing to note, that while entering password, I noticed that the lock screen and account pictures have changed to defaults of a freshly installed windows.

Thnx for the patient hearing
And the help which ... Read more

A:Windows 8 stuck at black screen (with mouse cursor) after

In order to repair this, you will need a windows 8/8.1 installation disc, or a set of factory restore CDs from your computer manufacturer. You cannot use a windows 7 boot loader on a windows 8/8.1 only installation. They are simply not properly compatible.

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Since the issue I'm having is roughly equivalent to Windows itself hanging, I figured this would be the best place.
What is happening is that Windows freezes and I can't interact with anything on the screen. CTRL-ALT-DEL and CTRL-SHFT-ESC methods to try to bring up the task manager do not work. I am, however, able to move the mouse when this is happening, but cannot interact with anything. The only thing that returns my system to normal is a hard boot . Over a 2 week period, it has happened at an increasing rate, but my system has run completely stable for something like 5-6 years now. I formatted and reinstalled windows in hopes of a fix, but it's still happening.

OS - Win7 64bit
? What was the original installed OS on the system?-Win7 64bit
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?-Retail
? Approximate age of system (hardware)-5-6 years
? Approximate age of OS installation (if you know)-a few days
? Have you re-installed the OS? -Yes

PC info:
CPU: Intel - Core i5-2500K 3.3GHz Quad-Core Processor
Motherboard: Gigabyte - GA-Z68XP-UD3 ATX LGA1155 Motherboard
Memory: G.Skill - Ripjaws Series 8GB (2 x 4GB) DDR3-1600 Memory ($68.99 @ Newegg)
Storage: Crucial - M4 128GB 2.5" Solid State Drive ($149.99 @ Newegg Marketplace)
Storage: Western Digital - Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive ($61.50 @ Newegg Marketplace)
Video... Read more

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Hi, I have a HP Envy 23 and recently upgraded to Windows 10 and now have the black screen issue which I can see is very common. As soon as the machine is powered up I have a black screen. Neither the mouse or keyboard are working so cannot try the fix of typing in the password and trying to log in. There is no HDMI input/output so I cannot attach another monitor without purchasing a VGA to USB adapter. Would anyone know of a fix for this? Thanks Dan

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A few days ago I turned off my dell laptop and everything seemed fine, the very next morning I turned it on and and everything seem ok, until it went passed the welcome screen the screen turned black and just the mouse cursor appeared and it just doesn't go passed that it stays in the black screen with the cursor, I'm able to get in in safe mode and I sis a complete virus scan and malware but everything was clear, I tried system restores but i don't have the disks for it and it says that it is required, I tried restore point but i forgot to create them i was wondering if there can be any other way to fix this.

A:Windows 7 Fails to start: Black Screen with mouse cursor

My laptop just had same problem. couple of hours ago.

What i did was I press f8 when windows were starting up and then I clicked on "Repair system"

Afterwards man options came like system restore, memory diagnostic etc. I clicked on Command prompt then type this command without quotes. "chkdsk /f /r C:"

This command will do chkdsk and repair any hard drive issue. My laptop seems working for a moment.

Running Chkdsk on Windows Hard Drive - YouTube .

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hello community, i have a problem, i cant boot my windows. if i start my computer it boots up to a black screen with white cursor only i cant open the task manager or anything else. i downloaded farbar recovery scan tool and scanned file i hope u can helpt me with a fixitlist.txt      Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 14-05-2015 02Ran by SYSTEM on MINWINPC on 15-05-2015 10:59:35Running from F:\Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: Deutsch (Deutschland)Internet Explorer Version 11Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Registry (Whitelisted) ==================(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13513288 2013-03-29] (Realtek Semiconductor)HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1332296 2015-01-30] (Microsoft Corporation)HKLM\...\Run: [NUSB3MON] => C:\Program Files (x86)\ATI Technologies\AMDUSB3DeviceDetector\nusb3mon.exe [97280 2012-04-11] (Advanced Micro Devices, Inc.)HKLM-x32\...\Run: ... Read more

A:Cannot Boot windows 7 64bit Blackscreen and white mouse cursor only

Here is the search file of explorer.exe
Farbar Recovery Scan Tool (x64) Version: 14-05-2015 02
Ran by SYSTEM at 2015-05-15 11:00:43
Running from F:\
Boot Mode: Recovery
================== Search Files: "explorer.exe" =============
[2014-01-18 18:20][2011-02-25 07:19] 2871808 ____A (Microsoft Corporation) 332FEAB1435662FC6C672E25BEB37BE3
[2014-01-18 18:20][2011-02-26 06:19] 2616320 ____A (Microsoft Corporation) 0FB9C74046656D1579A64660AD67B746
[2014-01-18 18:20][2011-02-25 06:30] 2616320 ____A (Microsoft Corporation) 8B88EBBB05A0E56B7DCC708498C02B3E
[2010-11-21 04:24][2010-11-21 04:24] 2616320 ____A (Microsoft Corporation) 40D777B7A95E00593EB1568C68514493
[2014-01-18 18:20][2011-02-26 07:14] 2871808 ____A (Microsoft Corporation) 3B69712041F3D63605529BD66DC00C48
[2014-01-18 18:20][2011-02-25 07:19] 2871808 ____A (Microsoft Corporation) 332FEAB1435662FC6C6... Read more

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Hi everyone, I know it's not a blue screen, and I'm sorry if it's not in the good section. But I really need some help and ideas ^^ I posted this topic on AMD forum

My computer (HD 6870 ; I5 2500k ; windows 7) is having some annoying trouble: when I boot, I get a blackscreen (but with some light switching (backlight I guess ?)) after the windows logo. I have my mouse cursor and I can BLIND type my password, then I hear the sound of windows starting. But I still have a blackscreen.

I don't know if their was any driver update, I was on holidays, my friend using my computer and he didn't notice any changes, he doesn't know if their was any auto update (he didn't do any manual update).

Anyway, I uninstalled AMD driver, got my graphic card in vga mode and it boots fine.

I did many "clean" uninstalls for AMD driver (by software menu in windows, with the clean uninstall amd software, with DDU,both in safe and normal mode)

Nothing changes, still get a black screen with mouse cursor.

I tried installing other driver version, i got a whql one for 2014 (13.2 I think), same problem. I tried with many drivers, same problem all the time.

I tried installign drivers manually (by device manager) and with amd setup. I tried custom installs and full installs.

My windows was up to date.

I tried sfc /scannow, no errors.
In the end, I tried a clean WINDOWS install. So I formated my ssd and re installed windows and ..... Still the black screen when I install the newest AM... Read more

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