Over 1 million tech questions and answers.

files gone and system files corrupted

Q: files gone and system files corrupted

a while back my entire downloads folder was emptied (around 250gb) and i was frightened so i restarted my computer only to encounter an error saying acpi.sys is missing or corrupted. windows 8 computer. im unsure wether this is a virus but if it is i would really like to know how to remove it.

RELEVANCY SCORE 200
Preferred Solution: files gone and system files corrupted

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: files gone and system files corrupted

Use the info in link below to trouble shoot and repair. You may want to first eliminate malware as the problem.
Boot Critical File Is Corrupt: Fix For Windows Vista, 7, 8, 8.1
 
 
To eliminate malware as the cause of the problem:
Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.
If you cannot complete a step, then skip it and continue with the next.
In Step 6 there are instructions for downloading and running FRST which will create two logs.
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.
After doing this, please reply back in this thread with a link to the new topic so we can close this one.
 
DO NOT bump your new topic. Wait for a response from one of the Team Members.

Read other 1 answers
RELEVANCY SCORE 82.8

Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?I am having problems opening .doc and .xls and .jpg files in some (but not all) folders in my folder tree, e.g. C:\Documents and Settings\(username)\My Documents\Folder X. However, Folders Y and Z are apparently unaffected. This has arisen only recently.My system is Windows XP (Home), and SP2 upgraded to SP3.MSWORD EXAMPLE:- On opening a Word file (whether from Word or from Windows Explorer) I receive this dialog box;"File Conversion - (filename).doc""Select the encoding that makes your document readable." The already selected button is "Other encoding" and the suggested code is "Japanese". The preview pane shows only an array of characters, all the same.On trying to select the button "Windows (Default)", the preview changes to a continuous array of lower-case xxxxxxx. On returning to the "Other encoding" option and trying "Auto-Select", the selected code returns itself to "Japanese" with the display as already noted above.On returning to the "Other encoding" option and trying "Western European (Windows)", the display reverts to the Windows Default style as already noted above, lines of xxxxxxx. I am unable to open the file.MSEXCEL EXAMPLE:- On opening an Excel file, all I get is an immensely long string of a character in ... Read more

A:Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?

This sounds like it might be a malware infection.

Have you run any scans lately?

Did you download BackUp4All from a reputable source?

Read other 6 answers
RELEVANCY SCORE 72.4

I kept having issues with programs crashing (especially google chrome) and did an sfc/scan now and found a bunch of corrupt files which could not be fixed as the master copies were also corrupt.

I have reinstalled windows 3 times now, and the problem just keeps occurring, within days there are corrupt files which cannot be repaired.
Even if I restore system backups from when the system was fine, the corrupt files still exist afterwards.

I have used a Kaspersky rescue disk to scan my system and all drives, and not found any malware anywhere.
This feels like a corrupt disk, but I have test my disc (OCZ Agility 3 SSD) using various tools and found no errors.

anyone else got any ideas ?

A:system files keep getting corrupted

Sounds like something possibly in the mbr(master boot record) for windows got corrupted which may be the reason even after re installing windows, you are getting those errors. You might have to totally wipe it clean by doing a complete format of the drive and THEN re install windows again; at that point hopefully everything should be good.

Read other 5 answers
RELEVANCY SCORE 72.4

I hope I got this posted in the right place and hope I got the right title. I started off with the SoftwareBundler:win32/WinOptimizer virus today and after getting that fixed/removed I found out I had some other issues going on so I found a site for trouble shooting windows and I tried to do a system file check through their instructions and found out I have some corrupted files. When I tried to fix the problem [following their instructions all I kept getting was access denied on all files and their instructions suggested I reset the permission by activating windows again.

Does that mean I have to reactavate the windows product key? if it does then I tried it and it will not let me do it.
Sorry I am not very much of a techie person. All I know is I am on windows 8.1...64bit

A:I got corrupted system files

Rather than trying a 3rd party site I would run sfc as described in this tutorial:
SFC /SCANNOW Command - Run in Windows 8




Edit: I would do Option Two first. It is simpler than at boot and may tell you the system files are OK.

Read other 1 answers
RELEVANCY SCORE 72.4

My start menu isn't working properly.

I tried running the sfc /scannow using the elevated command prompt but after it reached 20%, this is what appeared:

I also tried using the Start Menu Troubleshooter. It said:
"Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications needs to be installed correctly.

After it tried to install the required applications, it said:

I want to try using the DISM tool to update the files and correct the problem but I'm scared of doing it. Please help me asap. Thanks!
 

A:Corrupted System Files

closing third thread on same issue.
 

Read other 1 answers
RELEVANCY SCORE 72.4

my system files again and again getting corrupted...i am having the restore .when the system file corrupted i hit the restore then it will be fine but
after some time again it has been corrupted..i don't know the reason for that
.i search in the net i got the result update all the drivers ..i updated all the file almost but still iam having the problem. some times my computer runs smoothly for 7 hours or seven hours ..suddenly my computer gets restart and the error
screen telling that system file is corrupted...and repair the files...what iam thinking that the problem is if i repair also and again system file will be corupted..so i want to know the correct reason for that...please help me..

my system details xp service p 2 motherboard D102Ggc2

A:system files corrupted

It could be caused by a hardware issue. Bad RAM or a failing HDD would be the most likely. You can test your RAM using memtest86. For your HDD, you will need to know the brand of your HDD, then simply download the disk tools from the drive manufacturer.

You should also update Windows to SP3.

Read other 1 answers
RELEVANCY SCORE 72.4

My start menu isn't working properly.

I tried running the sfc /scannow using the elevated command prompt but after it reached 20%, this is what appeared:

I also tried using the Start Menu Troubleshooter. It said:
"Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications needs to be installed correctly.

After it tried to install the required applications, it said:

I want to try using the DISM tool to update the files and correct the problem but I'm scared of doing it. Please help me asap. Thanks!
 

A:Corrupted System Files

closing duplicate thread, please do not start more than one thread for the same issue.

thanks,

v
 

Read other 1 answers
RELEVANCY SCORE 72.4

My start menu isn't working properly.

I tried running the sfc /scannow using the elevated command prompt but after it reached 20%, this is what appeared:

I also tried using the Start Menu Troubleshooter. It said:
"Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications needs to be installed correctly.

After it tried to install the required applications, it said:

I want to try using the DISM tool to update the files and correct the problem but I'm scared of doing it. Please help me asap. Thanks!
 

Read other answers
RELEVANCY SCORE 72.4

Hi! My computer was infected by a Trojan virus, which McAfee Support was able to remove. After that, my computer has continually shut down automatically and the "blue screen" appears saying there is an error. It then restarts and I get a box "Windows" which states that windows has recovered from an unexpected shutdown. When I view the problem details it shows 2 files that "help describe the problem." This morning I did a "Create a restore point" which seemed to help because it was taking longer for the computer to shut down. Any suggestions what I need to do from this point?

A:System files corrupted

Personally, I would backup important files and format the system and start over. If the system came with a restore partition you could restore back to factory settings after doing a system backup.

If you're rather not do that you could try running the system file checker:
Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

Read other 3 answers
RELEVANCY SCORE 72.4

I started having a problem booting after installing a new version of ZoneAlarm. Could not boot into safe mode.

I am able to boot from the Acronis emergency disk. All my software on the internal drive seems to be working fine.

I have System Mechanic (latest upgrades) and when I run a disk drive check the drive tests ok on the fast check test. Earlier I did a surface test and that revealed some problems on the disk.

The computer is about 3 years old and gets heavy use every day. I have been running Google's desktop application that pretty much constantly indexes the disk. I have read that this can be bad for a disk.

This morning System Mechanic says the integrity scan is good. To be on the safe side, I am considering installing another hard drive and then cloning my current drive to the new drive. If I do that and some of my system files are corrupted, that will just transfer the corrupted system to the new drive will it not?

Should I try to run a surface scan test on the installed disk? That is supposed to detect and fix bad spots on the drive.

Then I need a way to repair the System files -- if indeed some of them are corrupted. I think I have to fix the current system installation so the system boots ok from the internal drive before I do anything else.

I will do a backup to my external USB disk today and wait for a response. Your advice is greatly appreciated.
 

A:Are my system files corrupted?

If you have an xp disc ( for any repairs )

start run
sfc /scannow

This will check your system files
 

Read other 2 answers
RELEVANCY SCORE 71.6

So lately I've been having issues with  my system 32 folder popping open every time Windows loads.  I posted in another forum about this and after a bit I ran an ECP and scanned my files.  It found corrupted files.  However, the person that's been helping me is talking about doing a system restore and I'd actually like to see if there is a way to avoid doing this.  Like maybe finding and replacing the corrupted file.
 
I did this...findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt...but the log wouldn't go to my desktop.  
So instead, I took a screenshot of the log.
 

 
I found this fix...
http://thetechcookbook.com/windows-7-update-kb3022345-causing-corrupt-files/
 
Would it fix my problem?  I don't want to try it without asking someone first.  Though it looks like my file is "KB3068708", not "KB3022345" (I do have both, though)...
 
I also read that the "KB3022345" file is something to do with the windows 10 update.  If windows 7 doesn't need this to run, can I just get rid of the file instead of fixing/replacing it?  I have absolutely zero plans to update to windows 10.

Read other answers
RELEVANCY SCORE 71.6

Even though I am new to MT Bleeping Computer forum, I am sure that this is not the first time my issue has been raised. I have been trying to download recent updates from Java and I keep getting a 1603 Error message. After doing some research, I have determined that I have several Windows system corrupted files; I have determined this by running the sfc scannow tool and the report shows several files that could not be repaired.Now I am stuck because I am not sure how to correctly repair these files.I am running Windows 7, and I am current with all Window updates. I have a Dell computer with a AMD Phenom 9650 Quad-Core Processor 2.30 GHz, Installed Memory 4.00 GB, and a 64-bit operating system.Do you have any ideas that I can fix these files, I have uploaded the sfc report for your review.Thanks for any given help.Lobo43

A:Windows 7 Corrupted System Files

You might want to have a look at this. It appears a recent Windows Update may be the culprit here, based on the files SFC couldn't repair:
utc.app.json
telemetry.ASM-WindowsDefault.json
 
http://techish.net/cannot-repair-member-file-utc-app-json-microsoft-update-kb3022345-b0rken/
You may want to just uninstall update KB3022345, and try to reinstall it later.
 
 
I'm a little more worried by the fact that cmd.exe can't be repaired.
You may have to copy this file from a computer that has the exact same OS version and the exact same hardware architecture.
More on how to do that is here: https://support.microsoft.com/en-us/kb/929833#manually%20repair

Read other 1 answers
RELEVANCY SCORE 71.6

Hi,

In the last week, my computer has lost the ability to shut down normally.
so I did a virus scan with AVG free 2011 and it found nothing. Next, I installed Avast! and during its scan it identified [email protected](Rtk) and Win32:Downloader-HQR(Trj). I also think I have some sort of "google redirect virus" but none of the scans have been able to find it. After those were quarantined the problems didn't stop. So now in addition to my computer being unable to shutdown, after around 10-15 minutes the whole computer stops operating.However, the computer isn't frozen (the mouse cursor moves and the hourglass icon appears)and no programs will open at all, not even the command prompt or the task manager. The only way I've been able to shut down is by turning off the power strip.

Today, when attempting to run the DDS scan for the first time, my computer blue screened with the following message " STOP: C000f75 Unknown Hard Error ". Once the computer restarted the DDS scan appeared to have finished normally. I do not have a windows install disk/boot cd

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.18241 BrowserJavaVersion: 1.6.0_23
Run by Malek at 12:48:10 on 2011-06-09
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1392 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *Disabled*
.
============== Running Processes ===============
.
C:\Program Files\A... Read more

A:Malware may have corrupted key system files

Hello and welcome. Please follow these guidelines while we work on your PC:Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I?ve given you the ?All clear.? Absence of symptoms does not mean your machine is clean!
Please do not run any scans or install/uninstall any applications without being directed to do so.
Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Download TDSSKiller.zip and extract TDSSKiller.exe to your desktopExecute TDSSKiller.exe by doubleclicking on it.
Press Start Scan
If Malicious objects are found then ensure Cure is selected. Important - If there is no option to "Cure" it is critical that you select "Skip"
Then click Continue > Reboot now
Once complete, a log will be produced in c:\. It will be named for example, TDSSKiller.2.4.0.0_24.07.2010_13.10.52_log.txt
Post that log, please.
Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - ComboFix will not run until AVG is uninstalled. This is because AVG falsely detects ComboFix (or its embedded files) as a threat ... Read more

Read other 9 answers
RELEVANCY SCORE 71.6

Been trying to help my Dad get his computer working. Old Emachine desktop running Windows XP Svc Pack 3 with 2gb of ram. It has major problems and I'm not sure if it is infected with something or it has some major file/hd corruption. It started a few days ago when he called and said it had hung up and he couldn't close his browser. He turned it off via the power switch but when it booted back up he couldn't open any files. Anything Microsoft on the computer won't work. Office, Outlook, IE, Works, etc. McAfee is DOA as well and the USB ports aren't functional. I tried to install Malwarebytes but it said it was unable to do so due to some .ocx file or something that was "missing".

I was able to boot from cd and run an antivirus program that said it found 14 adware cookies but no viruses or trojans. I downloaded an antivirus program from MS and performed what they called a "safety scan" and it didn't find anything either. Firefox browser works fine and I don't seem to be getting any redirects when I Google something.

Also the taskbar is missing and I have to go to My Computer to get to his program files. I have to ctrl+alt+delete and use the shutdown tab to turn it off. Thanks!

Read other answers
RELEVANCY SCORE 71.6

Hello,

After getting infected and buying an antvirus and clenaed my system i run "sfc /scannow" and it says some protected system fiels are corrupted but its not able to fix them.

Any idea as to what needs to be done plase?

A:SFC cannot repair my corrupted system files

Originally Posted by nikos


Hello,

After getting infected and buying an antvirus and clenaed my system i run "sfc /scannow" and it says some protected system fiels are corrupted but its not able to fix them.

Any idea as to what needs to be done plase?



Try running:

Dism /Online /Cleanup-Image /RestoreHealth

in administrator command prompt:

Then reboot & run sfc again.

Read other 20 answers
RELEVANCY SCORE 71.6

When I use the computer, there is always a bombardment of ads but recently AVG said that the HOSTS file was corrupted and system files were corrupted. When I try to run programs like rkill to stop the processes, it would say I do not have the privileges to run the file. HijackThis logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:13:35 PM, on 4/5/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\WgaTray.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\cmd.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\GroupPolicy\User\Scripts\Logon\winlogo.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exeC:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\S... Read more

A:Hosts and system files corrupted

Hi,Download DDS and save it to your desktop from here or here or here.Disable any script blocker, and then double click dds.scr to run the tool. When done, DDS will open two (2) logs: DDS.txt Attach.txtSave both reports to your desktop. Post them back to your topic.---Download GMER here by clicking download exe -button and then saving it your desktop:Double-click .exe that you downloadedClick rootkit-tab and then scan.Don't check Show All box while scanning in progress!When scanning is ready, click Copy.This copies log to clipboardPost log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.

Read other 9 answers
RELEVANCY SCORE 71.6

Hi folks my first venture in this Forum.
Simply my Mesh computer running XP Home hangs at the Welcome screen.
I have tried to use the recovery disc but the process cannot be completed. I now used a utility disc to run a"Virus Scan" and the following repoert was produced:
Having run virus scan I saw the following report:
The following files are missing or corrupted:
\EZFILES\HIMEM.SYS
THERE IS AN ERROR IN YOUR CONFIG.SYS LINE 22
The following files are missing or corrupted:
\EZFILES\IDECD.SYS
THERE IS AN ERROR IN YOUR CONFIG.SYS LINE 23
The following files are missing or corrupted:
R:\HIMEM.SYS
The following files are missing or corrupted:
R:\DDLUFF.SYS
The following files are missing or corrupted:
R:\IFSHLP.SYS
WARNING HIGH MEMORY NOT AVAILABLE
ADDITIONAL LOW MEMORY (BELOW 640K) WILL BE USED INSTEAD
The following files are missing or corrupted:
WIN.COM
The following files are missing or corrupted:
COMMAND.COM
TYPE NAME OF COMMAND INTERPRETER (eg C:\WINDOWS\COMMAND.COM

Can any body help?

A:Missing/Corrupted System files

welcome
how much memory is installed. make sure the modules didnt come loose. if the side comes off, make sure you destatic yourself.

please list the computer specs including the power supply.

Read other 2 answers
RELEVANCY SCORE 71.6

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 2666 Mb
Graphics Card: AMD Radeon HD 6310 Graphics, 384 Mb
Hard Drives: C: Total - 281129 MB, Free - 238054 MB; D: Total - 19850 MB, Free - 2098 MB; E: Total - 4055 MB, Free - 935 MB;
Motherboard: Hewlett-Packard, 3577
Antivirus: Windows Defender, Disabled


I went to the website support.microsoft.com/kb/929833 and I used the system file checker. At the conclusion of the run, the reply was :
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios.
So from here I went down the website page to how to view details of the System File Checker process. These two items could not be repaired:
2014-02-19 04:33:41, Info CSI 00000823 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-02-19 04:33:43, Info CSI 00000825 [SR] Cannot repair member file [l:36{18}]"Amd64\C... Read more

A:Solved: Corrupted System Files

1. press the windows key + x
select cmd prompt Admin
or open a cmd prompt with admin rights however you normally do there are many ways
When you have the cmd prompt window open and it must be one that has the heading bar - administrator command prompt

copy and paste this into the window

DISM.exe /Online /Cleanup-image /Restorehealth

and press enter
you should receive the response
Deployment Image Servicing and Management tool etc and a flashing cursor
wait for that to complete
approx. 15 minutes

you should hopefully then receive the restore operation completed successfully and all being well - the corruption was repaired

type exit press enter and reboot

2. Open the admin prompt again and run the sfc /scannow again
what is the result please

3. You did not by the way issue the correct cmd
takeown /f Path_And_File_Name
Click to expand...

that means the file indicated in the log that cannot be repaired
NOT the LOG itself
 

Read other 3 answers
RELEVANCY SCORE 71.6

Hello,

This is my first post to these forums and I am in dire need of some help.

My computer was installing the latest updates for windows 7 professional 64 bit and the battery died durring the shut down process, and now when I start the computer it will allow me to log in but when it hits the desktop it freezes up completely.

I have tried using the system restore but somehow my restore points cant be found anywhere and when I tried using the system repair option on the installation cd it says it cant because the problem is unfixable. The error it says it has is in the boot sector and it says the error code is 0x45d, but when I ran it a second time it didnt say that.

I really dont want to deal with pulling off all of my personal files and then installing a fresh copy of windows because that would be too much of a hassle, but if i have to i will.

I look forward to your guys' answer.

Logan

A:How do I fix system files that were corrupted during update?

Try check disk:
Disk Check

SFC /SCANNOW Command - System File Checker

Read other 2 answers
RELEVANCY SCORE 71.6

 Hi, in Windows Vista and 7,  Microsoft has change how ITs work on the os. I am a trainee of becoming a tech. I work at a computer store and my co-workers isn't fond of vista since cannot repair any files like xp "windows repair". For example, I working on a computer that cannot boot into windows (vista). I have tried start-up repair, (didn't work), I tried the restore (didn't work), safe-mode (lets say it don't for now). Question is, How to get back in windows to boot? The main reason for asking is to apply this knowledge at work and maybe be promoted and/or pay raise. Thanks for reading and God bless you.-Joshua

A:How to repair corrupted system files?

 
Hi Joshua, in order to repair corrupted system files, you can also use the following steps:
 
Use the System File Checker (SFC) to scan system files
=====================================================
The System File Checker tool enable an administrator to scan all protected files to verify their versions. To do so, follow these steps:
 
1. Click "Start", type "CMD" (without quotation marks) in the "Start Search" box. Right click on the "CMD.exe" file, choose "Run as Administrator"
2. Copy and paste "SFC /Scannow" (without quotation marks) in the "Open" box, and click "OK".
 
Note: There is a SPACE between "SFC" and "/Scannow", this command will take several minutes to complete and may require access to the Windows installation source files.
 
You can also refer to the following link for detailed information:
 
Using System File Checker (SFC) To Fix Issues
http://blogs.technet.com/askcore/archive/2007/12/18/using-system-file-checker-sfc-to-fix-issues.aspx
 
Hope this helps!Sean Zhu - MSFT

Read other 5 answers
RELEVANCY SCORE 71.6

Hi,

I am running windows 7 home premium 32 bit on a Toshiba Satellite model 1115D-S1125. Windows 7 came installed on the computer and has been running well until 2 weeks ago when I got a corrupted file, please run check disc utility message. I have run both check disk utility and the system file checker and have 3 corrupted system files, autochk.exe, msscntrs.dll, and msdtcprx.dll that windows could not replace or repair. Since my computer came with windows installed, I don't have a start-up or installation disc, so my question is, where can I get uncorrupted copies of these files and how do I replace the corrupted ones?

I am trying to avoid having to uninstall/reinstall windows. I have also made a recovery image using Toshiba Recovery Media Creator, but I wasn't able to figure out where the files would be in the recovery files.

Any help you can provide would be much appreciated,
Katie

A:How to replace corrupted system files

Hello kldosch, welcome to Seven Forums!



Have a go at running the sfc /scan from boot / at PC startup, it may take running the boot/scan several times to completely repair the files so repeat the complete process to see if it helps, have a look at this tutorial at the link below.

SFC /SCANNOW : Run in Command Prompt at Boot


You can use one of the methods listed in this tutorial to create a Windows boot disk.

How to Create a Windows 7 System Repair Disc

Read other 1 answers
RELEVANCY SCORE 71.6

So lately I've been having issues with my system 32 folder popping open every time Windows loads (load onto that slow internet and folders loading slowly). I posted in another forum about this and after a bit I ran an ECP and scanned my files. It found corrupted files. However, the person that's been helping me is talking about doing a system restore and I'd actually like to see if there is a way to avoid doing this. Like maybe finding and replacing the corrupted file.

I did this...findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt...but the log wouldn't go to my desktop.
So instead, I took a screenshot of the log.



I found this fix...
The Tech Cookbook – Windows 7 update (KB3022345) causing corrupt files

Would it fix my problem? I don't want to try it without asking someone first. Though it looks like my file is "KB3068708", not "KB3022345" (I do have both, though)...

I also read that the "KB3022345" file is something to do with the windows 10 update. If windows 7 doesn't need this to run, can I just get rid of the file instead of fixing/replacing it? I have absolutely zero plans to update to windows 10.

A:Corrupted files in System 32 folder

They are not real corruption (telemetry and utc.app), you don't need to do anything. If you so wish you can uninstall both of those updates.

Run this in cmd and see if any other files are shown corrupted:

Code:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\desktop\sfcdetails.txt"

Read other 8 answers
RELEVANCY SCORE 70.8

I have some system corruption ( I think).  Used eset special virus removal tool to get rid of Zero access and several virus'.  Now I think some of my system files are corrupted or just plain missing.  I have ran sfc /scannow.  and some problems found and some fixed.  Several functions windows just don't work now.  During virus removal Eset was damaged, sent them log files, their reply was to run special clean uninstall then reinstall.  I did, eset now works but event viewer does not. Windows firewall just is not there.  Ran system repair from boot disk.  Some problems found and fixed others not..  I have some services missing. Don't Know where to start now.   HELP????????

A:Corrupted system files when removing Rootkit.

Personal opinion is that when your machine is infected you can no longer trust anything it tells you.  I highly recommend backing up your data and reloading the machine.  It will take you less time than trying to figure out what is wrong.

Read other 5 answers
RELEVANCY SCORE 70.8

Hello there,

I was playing a game (which I've played many times in the past with no issues) and suddenly my PC shutdown, it automatically restarted but upon loading into windows the resolution had changed to 800 x 600.

I tried to change the resolution but it's no longer possible to choose anything other than 800 x 600 as it's grayed out. So I checked Device Manager and saw there is a triangle with the "!" on several devices, including the graphics card and everything under "Other Devices"

Upon checking the properties for the graphics card it states "Windows has stopped this device because it has reported problems. (Code 43)", I looked into this and tried the common fix of uninstalling the driver and scanning for hardware changes so the driver would be re-installed but upon system restart the same issue appeared again.

After this failed I went through several others posts and restarted the PC again, upon doing so windows repair said there was an issue. Once it was done it said there was a problem it couldn't correct and in the description (most of which I didn't understand) it said that some files were corrupt.

I found a post showing how to scan for (and fix) corrupt system files using the command prompt "sfc /scannow" and followed the steps.
It stated it found corrupt files but was unable to fix some of them and that the deatils are included in the CBS.log file (also attached)CBS.log
Unfortunately my knowledge is limited and I do... Read more

A:Sudden shutdown - Now system has some corrupted files

Hi Kaide80,

Well that log was totally uninformitive

can you run this, the output will be in the same place as the CBS, and labelled SURT.
can you post it please
Access Denied

Do you have a system restore point prior to this occuring, if so give it a try
BUT run the tool FIRST

Roy

Read other 4 answers
RELEVANCY SCORE 70.8

I am stumped and am need of some assistance please.

I have a custom built system that is primarily a media PC, running Win7 Ultimate x64. I routinely will use the system to watch some netflix/hulu/etc, surf the web, play a game all with no trouble. I'll shut down the TV, and the computer will go to standby mode. When I come back to it the next day/night or even later the same day, it will have crashed, BSOD, etc.

This system previously corrupted and I was forced to rebuild it 2 days ago. Again today when I logged onto it, it showed me that it had 'recovered from a crash'.

I have previously run memtest and the HDD's show SMART as healthy.

I am at a loss as to what to do next and need some advice -

A:Crashes while the system is not in use - causing corrupted files

Welcome to Seven Forums.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffffa80069640e0, ffbdfa80069640e0, fffffa80069640e0}

*** WARNING: Unable to verify timestamp for aswFsBlk.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswFsBlk.SYS
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )

Followup: Pool_corruption
---------
Your BSOD's were caused by Avast! Internet Security. Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software. Microsoft Security Essentials, Free antivirus for windows
Malwarebytes Anti-Malware Free
Good and Free system security combination


   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



Run a full scan with both (separately) o... Read more

Read other 9 answers
RELEVANCY SCORE 70.8

Hey guys,

The problem is when i click/drag my mouse on my desktop, my background turns black, also when I move icons - I realize this is probably just a driver issue, or corrupted system files, but I am worried about my computers health.

These are my PC specs.





Didn't see if it said in there, but I have a Single Strix 970 with the latest driver.

Upon googling this problem which I described in the first paragraph I wrote, it took me to this article. Here ----> https://support.microsoft.com/en-us/kb/929833


I ran the test, as stated, sfc /scannow

This was the result -->

As you can see, it says Windows Resource Protection found corrupt files but was unable to fix some of them, details in the CBS.log etc etc.

Here is the Log. - I had to copy/paste info from log, put it in a .txt file in order to upload it, it was way too huge to put in text in the body of this post i believe.

Anyway, what is bothering me about this is the overall health of my PC, being that it says there are unfixable corrupted system files.

Any help is appreciated, thanks.

Read other answers
RELEVANCY SCORE 70.8

Hello there,

I was playing a game (which I've played many times in the past with no issues) and suddenly my PC shutdown, it automatically restarted but upon loading into windows the resolution had changed to 800 x 600.

I tried to change the resolution but it's no longer possible to choose anything other than 800 x 600 as it's grayed out. So I checked Device Manager and saw there is a triangle with the "!" on several devices, including the graphics card and everything under "Other Devices"

Upon checking the properties for the graphics card it states "Windows has stopped this device because it has reported problems. (Code 43)", I looked into this and tried the common fix of uninstalling the driver and scanning for hardware changes so the driver would be re-installed but upon system restart the same issue appeared again.

After this failed I went through several others posts and restarted the PC again, upon doing so windows repair said there was an issue. Once it was done it said there was a problem it couldn't correct and in the description (most of which I didn't understand) it said that some files were corrupt.

I found a post showing how to scan for (and fix) corrupt system files using the command prompt "sfc /scannow" and followed the steps.
It stated it found corrupt files but was unable to fix some of them and that the deatils are included in the CBS.log file (also attached)CBS.log
Unfortunately my knowledge is limited and I do... Read more

Read other answers
RELEVANCY SCORE 70.8

Title pretty much sums it up. Recently built myself a new PC, did the usual XP installation, anti-virus, etc. Was performing routine updates when I started to try to install the update for the video card. Basically, it wigged out, changed the resolution of my screen and froze up during the setup. When I ended the task, I had a few warnings telling me system files got corrupted, such as the chkdsk.exe file.

I'm pretty pissed, needless to say, after spending much time building the PC and setting it up only to be undone by a routine video card update. Anyone else experience this problem? I tried rebooting, and now my monitor won't recognize the hook-up. Thinking about putting in the XP disk and running repair on it. That should do the trick, right? Either that or reinstalling XP for the THIRD time.

I tried to backtrack and install the drivers that came on the CD, but couldn't uninstall the old drivers first since half the stuff in my Control Panels was missing! (Including Add & Remove Software). So that's when I rebooted and it went to hell.

Maybe install BIOS update and mobo drivers first, if any? Does the sequence matter?

Specs:
Motherboard: eVGA nForce 680i SLi
Video: NVIDIA GeForce 7600 GT (2)
CPU: Intel Core 2 Duo 2.4 GHZ - 1067 FSB
RAM: 2 Gb DDR2-800 PC6400

Any help is appreciated.

Thanks!
Venek

A:Vid Card Update Corrupted System Files!

Okay, I ran the repair on XP and it seemed to work, now that I'm back on and posting on this forum using the computer. I took a look at my video card drivers on the device manager and found that my 2 video cards have different drivers (looks like one's older than the other).

Is there a driver installation issue with SLi? Looks like I wasn't able to install the most recent video drivers for BOTH video card, only one. I'm guessing this is what messed my computer up in the first place. I'm thinking of removing the drivers completely and starting fresh with the drivers on the CD that came with the card.

Any suggestions?

Read other 3 answers
RELEVANCY SCORE 70.8

My girlfriend is currently abroad. Connecting any webcam device (Creative, Lenovo, Microsoft) instantly crashes Skype or any other video capturing software. I cannot see her and it drives me mad.

Could someone please tell me if it's possible to reinstall Windows 7 Home Premium 64-bit remotely which can be an issue since she has no idea how to do "that stuff" in the first place. Or is there a way to completely restore broken system files?

Changing:
- GPU software/drivers won't help
- reinstalling DirectX, webcam drivers etc won't help
- HOWEVER we used to talk like this:

I connected to her over TeamViewer 8, launched Skype and listen to this, right clicked on myself and picked Send video message, then a popup window shows up and I can actually see her... well I could but since today something got messed up and no webcam is being picked up by software (Windows sees the webcam just fine, in the Device Manager and it even "blinks" with it's light LED).

PLEASE HELP ME OUT HERE!

PS She has some bad sectors on the drive but there is not way for me to replace the drive for her or even reinstall Windows because she is really far away.

Oh and the computer is actually a laptop without built-in camera and microphone. It's HP 550 on Core2 Duo 3GB of ram.

A:Need help, webcam + corrupted system files, how can I fix it REMOTELY?

Hello Stranded,

Welcome to Sevenforums!

Are you sure this is not Malware related?

The external Webcam should be tested on a different computer to make sure it still works.

You could use remote assistance, but I don't know if that is an option since she may not understand the entire process.

If she is not worried about restoring to factory Imagine, this my a an easier option if done over the phone.

Any other steps to repair may be too complicated for her. Such as, sfc /scannow, CHKDSK, Startup repair, Device Manager, etc.

John

Read other 3 answers
RELEVANCY SCORE 70.8

So my system never gets restored because of this corrupted files. What should I do in this case!!!
I run sfc/scan now and found this corrupted files and have log.cbs if you want to see!! Thanks!!!

A:Trying to restome my system but found corrupted files!!

Please can you upload the .cbs log

Read other 9 answers
RELEVANCY SCORE 70.8

Need urgent help here.
My pc last nite hang on me out of the blue n cant be restarted.
after the starting windows screen(black screen with the white bars loading), i will get the following message:
"windows could not start because the following file is missing or corrupt
\windows\system32\config\system"
the system prompt me to insert the win xp cd to go to repair console, which i did but i do not know how to use it. the recovery mode is in dos mode with a limited set of functions which i cant find any of them useful to my cause.
i m using win xp sp2 on a P3 733mhz comp.
PLS HELP!!!!!!!!
 

A:Cant Start Windows: System files corrupted

Hello and welcome to Techspot.

Take a look at the following thread.

www.techspot.com/vb/topic8356.html

Regards Howard :wave: :wave:
 

Read other 2 answers
RELEVANCY SCORE 70.8

recently me my brother and sisters computers all got the same virus it seems and where all on one wireless net work and it started with my sisters laptop sayin the harddrives not instaled wheni start it up and nothing els and my brothers desktop kept feezzeing like my desk top did then mine stoped turning on all togther and would get to the desk top and crash and take 3-4 trys to get started then i did a destructive system recovery on my brothers comp and it is fine perfect like the day we got it then i did it to mine and it started up and worked but kept frezzing on the desk top and then now when i start it up and try to restore from last know workin configuration it says \windows/system32/config/system is missing or corrupted hit r to start repair from original cd rom disks and i dont have those is there a way i could find this file and put it on a cd form one comp and fix my comp with it? or do i have to go buy a new windows and hardrive ? and when i try to boot it any ways it says system not fully installed error

=(
 

A:system files missing / corrupted error

you should read all the pinned posts here and then post here;
http://forums.techguy.org/54-malware-removal-hijackthis-logs/
 

Read other 2 answers
RELEVANCY SCORE 70.8

ok, ive tried to register the jscript.dll and jscript9.dll because i was having issues with skype not loading at all due to javascript not working.. did that and it still doesn't work.. I also reset internet explorer 11 and made sure scripting was enabled and still a no go. So I decided to run sfc /scannow only to be told this
 
Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
 
so i booted in to safemode and still the same thing comes up.. if you need the log ill gladly past it, fair warning its LONG!
 
also I got the sfcdetails log that ill go ahead and attach, anyone that can help me out? thanks in advanced

A:Javascript/system files corrupted in windows 8.1

I want to also say nothing has worked.. everytime it says it repaires them the problem still persists, and now can not open the windows store, settings app or anything of the sorts..

Read other 1 answers
RELEVANCY SCORE 70.8

Had Google redirect issues and Windows Update wouldn't work. When Malwarebytes Anti-Malware wouldn't update, I had a tech support person who began helping me. We ran ComboFix (several times) and over a dozen online scanners. Finally, a reset of my router allowed me to update Malwarebytes and they declared "my problem to be solved." Unfortunately, I am still infected with something or else my system files have been corrupted. Files, folders, shortcuts take 30 seconds or more to respond and programs stop working daily. Had the blue screen of death and a system restore this week just to add to the fun. Help!
Rick

Here is my DDS log:



DDS (Ver_10-03-17.01) - NTFSx86
Run by Rick at 19:53:19.99 on Tue 08/17/2010
Internet Explorer: 8.0.6001.18928 BrowserJavaVersion: 1.6.0_20
Microsoft? Windows Vista? Home Basic 6.0.6002.2.1252.1.1033.18.1022.525 [GMT -5:00]

SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\syste... Read more

A:Google Redirect has corrupted system files?

Hello Rick,

While you and your IT guy may see ComboFix being used quite often, and without incident, the tool should not be run unsupervised (as stated in the Disclaimer that is first displayed by ComboFix when you run the tool)

Going forward, I highly recommend he heed such instructions. As explained in Post 2 of our pre-posting topic...


Quote:




Why we don't ask you to run ComboFix from the onset

As stated by the author of ComboFix:

ComboFix is a very powerful tool which when improperly used may render your machine to a doorstop.

We first need to verify if there's any rootkits present and how they could affect our tools. DDS & GMER are preliminary scans. We use their logs to map our strategy for attack.

With these logs we can determine the infections present & decide whether to deploy ComboFix.




That being said, the log it produced contains crucial information for me. Kindly post the contents of the C:\ComboFix.txt

Read other 14 answers
RELEVANCY SCORE 70.4

By following the tutorial of how to run System File Checker I found the files malgunmc.ttf, wucltux.dll Amd64\hpd7500t.dll (part of prnhp004.inf) were all corrupted. I ran System File Checker several times to see if it would automatically correct the files?it did not. So I followed the next tutorial ?How to Extract Files from the Windows 7 Installation DVD? and extracted the files and replaced them?this did not fix the issues either (ran System File Checker afterword?s and it found same issues). I replaced the files twice, once in normal mode and after it did not work in normal mode tried it in safe mode, no joy. I am at a loss what to try next, I do not want to reinstall the operating system due to the computer is working fine even with these issues, windows update does work automatically I just cannot do it manually. Any idea?s what to try next?

A:System Restore, Windows Update and ATI's CCC files corrupted

Hello Radman,

If you like, you could pick up at the System Update Readiness Tool option in the note box under step 4 in Option Two of the SFC tutorial below to see if it may be able to help.

SFC /SCANNOW Command - System File Checker

Hope this helps,
Shawn

Read other 4 answers
RELEVANCY SCORE 70.4

Hello
My computer used to run fine, but today it started to randomly reboot at random. When it boots up after rebooting, there's an error message that says "the system has recovered from a serious error" There was also a bubble coming from the system tray with a title of something like "CGRAW.EXE" (or something similar, I don't remember the exact spelling) that said a file that was named after a date, I think 7-19-2007.jpg, was corrupt and unreadable. then not long ago when I was booting it back up after another reboot, there was a popup windows window that said another file was corrupted, but I didn't get to write it down or remember it. The thing is, it sounds to me like a virus, so normally I would just scan with updated definitions with both spysweeper and norton antivirus, but I did, and Norton didn't find anything. All Spysweeper found was Nok-Nok, but it said it got rid of that, and it's still doing the same thing. I also used chkdsk and it found a folder that it wanted to convert to a file somewhere, the usual things in the webroot folder that show up, and a few other random things that didn't fix it when it was told to fix them. since norton didn't show anything, though, I have no idea what the problem could be. I know it's not a lack of power, since the computer used to work find up until today. any help is appreciated

A:[SOLVED] Random reboots and corrupted system files

Hi Ozzyfreakdude,

This sounds rather sinister to me so;

I recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck with it.

Kind Regards,

Read other 9 answers
RELEVANCY SCORE 70.4

I recently started the thread
"Details of my fight with worm-virus (I lost)"
If the details sound familiar, you've been hit with a worm that's
been around for awhile, but is still doing damage--the w32stator.worm.
Your computer can be fixed, the guys on this website should be able
to help you. I am not a professional, but I will
give some pointers based on what I learned.

SITE MODERATOR--PLEASE FEEL FREE TO REVISE MY
COMMENTS IF THEY ARE WRONG!!

Here is more info from a website:

Virus Summary
Virus Name Risk Assessment
W32/Stator.worm Corporate User : Low
Home User : Low


Virus Information
Discovery Date: 04/20/2001
Origin: Unknown
Length: 62,464
Type: Virus
SubType: Internet Worm
Minimum DAT:
Release Date: 4135
04/25/2001
Minimum Engine: 4.1.60
Description Added: 04/23/2001
Description Updated: 04/23/2001 3:46 PM (PT)

Virus Characteristics
This worm requires the "TheBat!" email client in order to mail itself to other users. In addition to this software, it uses the mail server SMTP.MAIL.RU to accomplish this task.
When run, the image PHOTO1.JPG is saved to a temporary directory and displayed in the default image viewer. In the WINDOWS directory, the .EXE extension is changed to .VXD on the following files:
CONTROL.EXE

MPLAYER.EXE

NOTEPAD.EXE

SCANREGW.EXE

WINHLP32.EXE
A copy of the worm takes the place of the original filenames. Other PE .EXE files may also get renamed in a similar fashion when they are executed. ... Read more

Read other answers
RELEVANCY SCORE 70.4

This happened to my computer 3 times in a month. When I boot up my computer one day, the computer won't boot up, and there will be an error message saying that *something*.dll is missing or corrupted, and it asks me to install a copy of it.

I tried doing as stated and installed a copy of the system file back in again, but the error remains. I tried running CHKDSK /R, and it still doesn't fix the problem. Neither does repairing work.

The only thing that would work was if I re-installed Windows.

But a little over a week from the 1st time this happened, it came back again(a different dll missing or corrupted). And I had to re-install.

Then this time, within a week, the same problem came back yet again. So here I re-installed windows again.

The thing is, I ran antivirus frequently and nothing came up...

I'm afraid this problem might come up again. Does anyone know what might be causing this? And how to solve this problem?

A:System files keep getting corrupted(3rd time reinstalling windows in 1 mth)

Hi and welcome to TSF

I guess the first question is what do you use this PC for? Maybe d/l music/ videos?

Do you always use an active Anti virus and firewall ?

BG

Read other 11 answers
RELEVANCY SCORE 69.6

Hello,
I performed a system maintenance a few days ago and ran sfc to verify the system files. The utility found some corrupted files and repaired some of them. Then I ran the tool the 2nd time to check if no more corrupted files exist but it said found corrupt files but was unable to fix some of them. I exported the log but have no clue on which files are corrupted. Anyone can help to identify what are the corrupted files?

Thanks!

A:Help on finding corrupted files unable to fix by System File Checker

I had exactly the same problem as you and this is the aide-memoire I wrote myself while attempting to find the faulty files. In the end I said to myself "You have always wanted a SSD - why not buy one and build a new W7 on it". I never regretted the decision and I will NEVER have a PC without an SSD. I think the Digital River link has been taken down ...

My problem arose helping a friend with a nasty - I managed to get it on my PC and it changed ownerships and permissions on lots of files. Eventually MS refused to upgrade IE because it could not find? or could not delete? the segoe.ttf font to update it. So the rogue font files aborted the IE upgrade!

For what its worth ..

System File Checker tool (SFC.exe)

1. Cet a cmd window as administrator by Click Start > type cmd >, ctrl / shift / enter

Or click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. ***

2. Type sfc /scannow and press ENTER:

The sfc /scannow command scans all system files and will recover the corrupted ones.

3. Please restart the computer and recheck the original issue.

SFC logs it's actions to the C:\WINDOWS\LOGS\CBS\CBS.LOG. You can find the specific SFC entries by searching for the [SR] tags in the log.

THis is useful way to run sfc /scannow fixes, sfc /verify only lists all problems

Errors from running sfc /scannow or sfc /verifyonly (see http://support.microsoft.com/kb/929833 )

To determine which files could not be... Read more

Read other 1 answers
RELEVANCY SCORE 69.2

Hi,

I have been trying to install Microsoft Office and keep getting an error

Cannot access C:\Program Files\Common Files\microsoft shared\ink the file directory is corrupted. I have tried running scan disc and it doesn't work and have tried from the command window and it stops 73% through and say can't go any further to maintain system integrity.

Any suggestions?

Thank

A:C:\Program Files\Common Files\microsoft shared\ink corrupted file directory

Hi tonedef -

Welcome to the Tech Support Forum - Vista Support!

What version of Office are you trying to install (e.g, 2003 or 2007)?

Have you changed any file permission settings or "Taken Ownership" of any folders/files?

The "scan disk" that you mentioned running... was it "sfc /scannow"? If not, click on START | type cmd.exe in the Start Search box | right-click on cmd.exe | select Run as Admin

In the screen that comes up type the following:

sfc /scannow (space after sfc) - press ENTER

Let this run. Try Office re-install.

Good Luck. . .

jcgriff2

Read other 16 answers
RELEVANCY SCORE 69.2

Hi,

after installing a Canon printer driver, I am now getting an error:

Cannot access C:\Program Files\Common Files\microsoft shared\ink the file directory is corrupted.
I have tried running scan disc and it doesn't work and have tried from the command window and it stops 73% through and say can't go any further to maintain system integrity. I have also tried restoring from a back-up but it wont let me as well.

Any suggestions?

A:C:\Program Files\Common Files\microsoft shared\ink corrupted file directory

I have a similar problem, see other thread with same title.

Read other 1 answers
RELEVANCY SCORE 68.8

I recently tried to back-up my files onto an external hard drive after having a few problems/errors with certain applications with the intention of re-formatting my PC, however i've come across numerous other problems in the process!

I've noticed numerous files would not transfer to the external hard-drive due to the files being corrupted. I tried to run a chkdsk to see if it would mend the corrupted files but the chkdsk would not run due to an error which was supposedly caused by recently installed software and it recommended doing a system restore.

I attempted to do a system restore, however for some bizarre reason it was turned off resulting in having no system restore points!

I'm currently in the process of backing up whatever is salvageable until i can try and fix this issue. I came across a folder which once was full of PSD (photoshop) files but an error pops up saying that the file or directory is corrupt and unreadable. It says the folder is empty with 0 bytes.

Does anyone have any ideas on how to fix this issue?

Thank You,
Marie
 

A:Solved: Corrupted files, chkdsk not working, no system restore points!

Read other 7 answers
RELEVANCY SCORE 68

Hi, I'm not sure what I've done, but it apparently was something that managed to kill my system.

This is the Message that I've been getting:

System Error!

Attention, Jason! Some dangerous trojan horses detected in your system. Microsoft Windows XP files corrupted. This may lead to the destruction of important files in C:\WINDOWS. Download protection software now!

Click OK to download the antispyware. (Recommended)

Any help that could be provided would be greatly appreciated. Below is the Panda Report that I got and the Main report from DSS. I've also attached the extra text file from DSS.

Thanks,

Jason

Panda

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-06-22 18:54:36
PROTECTIONS: 1
MALWARE: 29
SUSPECTS: 0
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Windows Live OneCare 1.0.0 Yes Yes
;==================================... Read more

A:"System Error!...Microstoft Windows XP Files corrupted. Download protection now!

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please save this page to Notepad in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

You have no firewall enabled. Please enable Windows OneCare Live Firewall in the Security Center of your Control Panel.

------------------------------------------------------

I see you have P2P software ( Azureus ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. Howe... Read more

Read other 1 answers
RELEVANCY SCORE 68

Okay, so this morning I turned on my desktop computer, and I got a blue screen with an error message. I don't know why this happened, yesterday it was working fine. Here's part of the message:

STOP: c0000218 {Registry file failure} the registry cannot load the hive (file): \systemRoot\System32\config\sam

I rebooted my computer, and it said something about turning off wrong, and gave me options to either boot into safe mode, restart normally, or restart at the time that worked normally. All of them lead to the same error mesage with the blue screen.

I did a little research on this error, and found a microsoft help page about it: http://support.microsoft.com/kb/307545
Instead of using the recovery console from the CD, I used my computer's recovery console (everytime I reboot, it gives me an option to go into the recovery console or continue normally, so I entered that recovery console, thinking it was the same as the CD's recovery console...) I followed the steps listed, typing in all of these:
md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\wi... Read more

A:[SOLVED] Corrupted and missing registry/system files, can't boot into regular or safe

Place the cd in the drive then shut down the computer. As you are booting up the computer tap f8 to select the boot menu, select the cd drive. It should boot to a screen that has a few options the best of which (if no data is important to you) is to format the hard drive and do a clean install. However if you would like to try and fix the current installation you will chose repair install.

Read other 6 answers
RELEVANCY SCORE 68

I did a system scan of my friend's computer, as per the instructions in this MS K-base article. The scan completed and generated an 11MB CBS.log file. It contains 1 error and 15 fails:

2012-01-12 09:12:02, Info CSI 0000003b Error STATUS_CANNOT_DELETE while executing operation HardLinkFile on [l:296{148}]"\SystemRoot\WinSxS\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6002.18545_none_b83ed97c9997627e\winsrv.dll, \??\C:\Windows\System32\winsrv.dll"

2012-01-12 09:12:02, Info CBS Exec: Failed to commit CSI transaction due to file in use or Component reboot required, package changes need to be pended.

2012-01-12 09:12:03, Info CBS Failed removing poqexec from Cbs key. hr: 0x80070002
2012-01-12 09:12:03, Info CBS Failed removing impactful-commit disabling value from CCP. hr: 0x80070002

2012-01-12 09:12:12, Info CBS Failed removing poqexec from Cbs key. hr: 0x80070002
2012-01-12 09:12:12, Info CBS Failed removing impactful-commit disabling value from CCP. hr: 0x80070002

2012-01-12 09:14:46, Info CBS Failed removing poqexec from Cbs key. hr: 0x80070002

2012-01-12 09:14:46, Info CBS Failed removing impactful-commit disabling value from CCP. hr: 0x80070002

2012-01-12 09:14:56, Info CBS Failed removing poqexec from Cbs key. hr: 0x80070002
2012-01-12 09:14:56, Info CBS Failed removing impactful-commit disabling value from CCP. hr: 0x80070002

2012-01-12 09:16:27, Info CBS Failed removing poqexec from Cbs key. hr: 0x80070002
2012-01-12 09:16:27, Info CBS Faile... Read more

A:Solved: Vista Laptop Shuts Down Randomy - Suspected Corrupted System Files

Has a Windows Update failed at any time recently? It appears the Vista installation is corrupted, and possibly can't be repaired (you can try the various Vista Repair features).

The first thing I would do, is transfer whatever data is on that drive, as the drive could be failing, among other possibilities.

Perhaps someone with more experience with these errors can chime in.
 

Read other 3 answers
RELEVANCY SCORE 67.2

Good afternoon (from my point of view) - again!I have already used this forum when I messed up some HW stuff. And have been very grateful for your help. Now, it seems to be some malware...It's been only 2 days since I started the martyrdom of downgrading my HP Pavilion dv6560ec to Win xp. I've been downloading and installing the necessary drivers, as the HP doesn't support XP on the machines, as I learned later.Now, being almost done, I got this warning everytime I wanted to open IE 6.0.2900 (have SP3):CRITICAL ERROR! Attention (users name) Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted.This may lead to the destruction of important files in C:WindowsDownload Protection Software now!Click OK to download the antispyware (Recommended)......... ........: YES: : NO :::::::: :::::::In the window, where my homepage is supposed to display, a note that it is redirecting me to another page appears. When I press "No". Then the IE shuts down and a note about some error displays prompting me to send it to the MS.I did the following:- ran Norton Internet Security (2007.2, updated the day before yesterday) full scan of the C: drive (as there are only 4 files on the other partition yet - haven't installed almost any sw yet) - nothing problematic detected. - updated and ran a free ad-ware application - this found 71 or so tracking cookies and deleted them, one file in quarantine.- before any installations of any drivers, I installed ... Read more

A:Critical Error! Some Dangerous Viruses Detected In Your System. Microsoft Windows Xp Files Corrupted.

Hello and Welcome to the forums! My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens. Please do not run any other tool untill instructed to do so!Please reply to this thread, do not start another!Please tell me about any problems that have occurred during the fix.Please tell me of any other symptoms you may be having as these can help also.Please try as much as possible not to run anything while executing a fix. If you follow these instructions, everything should go smoothly. I am sorry that we were unable to reply to your post sooner. The forums have been very busy. If you are still in need of assistance, please scan again with HijackThis and post a fresh log. Also, please make an uninstall list using HijackThis To access the Uninstall Manager you would do the following: 1. Start HijackThis 2. Click on the Config button 3. Click on the Misc Tools button 4. Click on the Open Uninstall Manager button. 5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.Post the fresh HijackThis log and the uninstall list in the bo... Read more

Read other 2 answers