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Looking for non-Lenovo Thunderbolt dock for T580

Q: Looking for non-Lenovo Thunderbolt dock for T580

(For those of you who have followed my previous threads, I've now ordered a T580 with 4k display). I'm looking for a T3 dock which can do the following on a T580. It would allow me to use just one cable to dock/undock it: 1) Attach a screen with a 2560x1440 resolution with 60Hz (digital connection)2) Attach a screen with a 1920x1200 resolution with 60Hz (digital or VGA connection)3) Full Ethernet port4) Charge the laptop (originally, it comes with a 45W power adaptor)5) Have at least 1 classic USB 3.0 port Unfortunately my budget is limited so that I can't go for the original Lenovo one. If there's a dock which can all the above except for attaching two screens, then this would be ok as well, for the time being (assuming I can run one screen via the dock, and the other screen directly from the HDMI of the T580). Then it would just be 2 cables for docking/undocking...

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RELEVANCY SCORE 200
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RELEVANCY SCORE 94.8

Hey, I have a HP Elite 90W Thunderbolt 3 Dock that works fine with the hp work laptop that I have and 3 monitors. I just bought a simple thunderbolt 3 cable to be able to plug my Lenovo T580 to this and enjoy the external monitors with it as well but... it doesn't seem to work. (I don't know if it's relevant, but my t580 runs linux) I did try to look around on the internet but couldn't seem to find anyone who tried to do this. So is it normal ? Or is it supposed to work ? If so, could the problem come from linux ? Thanks in advance if you have any idea !  Cheers

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RELEVANCY SCORE 94.8

My thunderbolt 3 (135watt) dock will not charge my T580 intel core i7-8650 laptop while displaying on 2 monitors.  Tried only 1 monitor and still won't charge.  About 3 months ago first got a message that insufficient power to thunderbolt dock.  Warranty replaced the dock last week and still won't work.  I took the laptop to work since I have an identical rig and it charges and displays (only 1 monitor but will also charge an iphone).  I brought a new 135w charger home and that didnt help.  Also replaced little cord from thunderbolt to T580 and that didn't work.  I even tried a different outlet on a different circuit and that doesn't help.  Could it be that the i7-8650 needs the 230W thunderbolt?

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RELEVANCY SCORE 83.2

I am going to be ordering a T580 with this dock: 40AJ0135US.  I will be running a DP-DVI adapter and would like to make sure i buy the right adapter. Do i need an active or passive adapter?

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RELEVANCY SCORE 79.6

Hello, My company recently purchased a dual 4k setup for a work station. The setup is the following:2 ThinkVision P27 monitorsLenovo ThinkPad Thunderbolt 3 DockT570 (Type: 20HA) I setup the monitors and docking station yesterday and was able to power the displays using a X1 Carbon 5th gen (i5 model type: 20HQ) thru USB-C without issue. I have a user testing out the desk now with a T570. I'm able to get one monitor to funtion at 4K and the other is running at 1080p. If you check display settings I'm unable to increase the resolution to 4K. I've updated all drivers on the T570 including the display driver and thunderbolt docking station driver this morning and the system still fails to power dual 4K. I brought back the X1 I used previously and it powers the screens normally. I checked the specs of the T570 and its identical to the X1 as far as processor is concerned and the model page claims the USB-C port on the T570 can power dual 4K. What else can I try?

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RELEVANCY SCORE 77.2

I used the Lenovo System Update (v5.07.0074) and was prompted to download and install (was listed as Critical Update) the Firmware to my Dock.  As always, I closed all applications and sat as the Firmware downloaded. I got the expected prompt to ensure I was plugged in. I then watched as the upgraded prompted me to install. Installation completed and everything appeared to be fine.  I powered down the thinkpad and disconnected. Worked from the living room, then went back to the dock. Connected, and noticed that before I connected the White light on the power button was illuminated. Shrugged, and pushed the power button. Nothing. I un-plugged the Dock, got a cup of coffee, returned and plugged it back in. Nothing. I then noticed that none of the pass-through power was working on the dock.  So, I unplugged it again.  Unplugged everything connected to it, and held the power button down for 15 seconds in an effort. All of this at the recommendation of Lenovo Support. Who, by the way, was very nice and well spoken. Nothing we did worked. I happened to have another Thunderbolt 3 cable in my bag, and no change. I powered up my new X1 Yoga, and connected the cable. No power. This wasn't passing power at all. I confirmed the Intel Thunderbolt app was running, and confirmed that Windows was not even detecting the Dock.  Lenovo is sending me a replacement. I had this one all of a week. Did I miss any other steps while I wait for it to be repl... Read more

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RELEVANCY SCORE 76.8

I own a Thinkpad T480 (20L5: Intel UHD graphics, Core i5 8th gen) and since it supports Thunderbolt 3, I want to attach an external GPU and display for light gaming. I see that Lenovo itself has a "Lenovo Thunderbolt Graphics Dock" but does not offer that as compatible with the Thinkpad series. Nevertheless, as Thunderbolt 3 is a standard, I am wondering if the Graphics Dock works with the T480. Did anybody already try that?

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RELEVANCY SCORE 76.8

We are currently using Lenovo T480 laptops with ThinkPad Thunderbolt 3 Docks (Model 40AC0135US) in our office and frequently encounter the following issues: ? When a user connects their T480 to the dock, their monitors do not display any video? When a user connects their T480 to their dock, their monitors will display video, but USB peripherals (keyboard, mouse) do not work? When disconnecting from a dock, the charging light on the T480 stays lit and Windows shows the laptop is still connected to power and charging? External displays flicker intermittently When a user experience issues with their dock, the only way to get things working again is to shut down the computer, disable the internal battery in the BIOS, and then plug the T480 into the dock and turn it on. However, the issue eventually returns and we have to repeat the steps again. We have also tried the following steps, but continue to see issues:? Run Lenovo System Update and install all driver, bios, and dock firmware updates? Replaced Thunderbolt cable? Change the Thunderbolt Security Level in bios to No Security and Uninstall Thunderbolt Software Most of our laptops are running Windows 10 1709. Has anyone else experienced these issues and know of a good solution?

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RELEVANCY SCORE 76.8

Hi all Recently got a Lenovo X1 Carbon (gen 6) and today got a Lenovo Thunderbolt 3 dock, part number 40AC0135AU . I have two 1080p monitors plugged into the dock, however, when the laptop is plugged in via the single TB3 cable, the laptop's fans constantly spin-up loudly for about 10 seconds, then turn off. It repeats this constantly. I have run all Windows Updates (on 1903), Lenovo Vantage updates, and updated all firmware and drivers (that I know of), but it's still doing it. Has anyone got any experience with this, as I can't focus on work with the fans constantly interrupting I don't want to send the laptop and dock back, but it's not suiting my requirements as is. Appreciate any assistance!

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RELEVANCY SCORE 76.8

https://support.lenovo.com/us/en/accessories/acc500012?clickid=TlJQ8I0kuxyJUw00ElylqXhuUkgW1y1w:VlQQ... if this support with p50? i hope to use it 2DP with my 2 4k external displayers thanks

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RELEVANCY SCORE 76.8

Hi, I was wondering if anyone have any experience with the Lenovo Thunderbolt 3 Graphics Dock and if it works with the X1 Gen6 Carbon?  I did see it's been optimized for the IdeaPad 720S 13-inch 8th Gen Intel processor but would like to know if it works with other models too. It would be a weird limitation to lock it down to only one computer.. Thanks!

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RELEVANCY SCORE 76

Hi, I currently have X1 Yoga (2nd Gen) and am wondering if the TB 3 graphics dock will work on my yoga? My yoga's TB3 port is also my charging port, will the graphics dock charge my yoga while using the dock itself? Thank you!

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RELEVANCY SCORE 76

Hello, We have been fighting a new Lenovo Yoga X1 + new Thunderbolt 3 Dock+ new LVO T22I-10 21.5IN 1920X1080 LED MON for 2 months.  We've updated all drivers and bios on the Yoga - up to date as recently as yesterday.   Still every day, the client sits her Yoga on the desk, plugs in the lightning cable, waits and 90% of the time, the external monitor does not come on.  We've tried VGA cable and Displayport cables.  Neither work.  What is the deal with this?  Is it just defective?  This completely new computer set up shouldn't be such a hassle.  Please advise.

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RELEVANCY SCORE 76

I buyed the Thinkpad T490 and the Lenovo ThinkPad Thunderbolt 3 Dock (2nd Gen).Everything works fine, i just canīt see anything on my external Monitor.If i connect the Monitor with the T490 directly, it works fine. Can you helk me to get a picture over the dockingstation?

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RELEVANCY SCORE 76

I recently received a ThinkPad T480s for my work PC and a Thunderbolt 3 Dock. I'm loving the laptop, but the dock is having some troubles. I'm worried either the dock is bad or worse, the laptop's Thunderbolt hardware is bad. The dock will cut out and appear to crash on certain occasions. I'm still trying to experiment with the triggers. I'm not 100% sure, but it appears that while I'm using it everything works fine - so long as I keep the laptop awake. It's when the ThinkPad goes to sleep or I leave my desk for a long enough time that the screens will have appeared to drop out. Or after the laptop has gone to sleep and I wake it up, then a few minutes later the dock crashes. For the most part the issue resolves itself once the dock power cycles and the displays come back up, but the last time this happened the screen was frozen and I had to do a hard shutdown of the laptop by holding the power button. My dock is pretty heavily loaded. It has the following peripherals attached: 2 DVI monitors with DVI to DisplayPort converterr connected to the dock1 VGA monitorEthernet connectionKeyboard USBMouse USBAudio OutAll monitors plus the docking powersupply are connected to the same powerstrip. The closest post resembling my issue is this one: https://forums.lenovo.com/t5/Displays-Options-and-Accessories/Thunderbolt-3-Dock-crashes-and-emits-c... But it doesn't appear to have been fully solved. I've updated the ThinkPad's Thunderbolt drivers and firm... Read more

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RELEVANCY SCORE 76

Just set up my new Thunderbolt 3 Gen 2 Dock on my Lenovo X280, everything is working fine apart from the fact that it is not charging the laptop. How can I fix this?

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RELEVANCY SCORE 76

Hello, We have been fighting a new Lenovo Yoga X1 + new Thunderbolt 3 Dock+ new LVO T22I-10 21.5IN 1920X1080 LED MON for 2 months.  We've updated all drivers and bios on the Yoga - up to date as recently as yesterday.   Still every day, the client sits her Yoga on the desk, plugs in the lightning cable, waits and 90% of the time, the external monitor does not come on.  We've tried VGA cable and Displayport cables.  Neither work.  What is the deal with this?  Is it just defective?  This completely new computer set up shouldn't be such a hassle.  Please advise.

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RELEVANCY SCORE 76

Hello, I recently at work got the possibilty to recieve a thunderbolt 3 docking station. But as you may know there is no port for thunderbolt on a T460S. My question is, is it possible to make it work through some sort of adapter? Thank you in advance!

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RELEVANCY SCORE 76

Hello just got both laptop and dock today. I tried to set the dock up but I have had no luck. I downloaded the driver and firmware for dock and attempted initially to install the firmware but the cmd window was closing without rebooting the pc as expected. I then tried to install the graphics dock driver and then connecting the dock. This did not work as well. Out of ideas does anybody know of a trick or sequence of steps to get instalation completed ? Let me mention that the laptop is pretty current in drivers. Lenovo drivers has been updated using the Lenovo Vantage app and also windows 10 is current with latest and greatest. Your help and support is appreciated

A:Yoga 920 with Lenovo Thunderbolt 3 Graphics Dock (G0A1)

testtest

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RELEVANCY SCORE 76

I just got my P52 with Quadro P1000 GPU hooked up with my new 40AN0230EU docking and 3x 24" monitors. Two of my monitors is connected through Display Ports, and the last one is connected with HDMI cable in the docking side and DVI in the monitor side of the cable. My problem is that the two monitors connected trough DP can do up to 1920 x 1200 pixles (which is recommended), but the last screen (which is identical to the other two) connected through the HDMI "hybrid" cable is only able to do 1920x1080! When I try to connect the HDMI directly into the computer instead of the docking I am suddenly able to do full resolution on the last screen too (1920 x 1200). I'm wondering what I can do to fix this? I've also tried to connect my P51 with Quadro M2200 GPU to the same docking, and that computer is able to do 1920x1200 on all the three screens trough the docking without any problems.

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RELEVANCY SCORE 75.2

Hi, everyone,  I meet a problem of connection. I install the driver but the computer seems not to recognise the graphic dock. I cannot find my thunderbolt controller in the rest of picture 1, and I also cannot find thunderbolt in device manage.  does anybody know how to solve it? Thanks

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RELEVANCY SCORE 75.2

HiI have 2 Lenovo devices:-Lenovo ThinkPad X1 Yoga, i7-7500U, 16GB, SSD 512GB, WQHD OLED 14inch touch, LTE, W10P-Lenovo ThinkPad Thunderbolt 3 Dock - Port Replicator - (Thunderbolt 3) - GigE-And i have 2 monitors whit a DisplayPort connection. These are connected with the dock. What i try to do:I wont to work whit these 2 monitors and whit the monitor from the X1 Yoga itself. My Problem:It only works with 2 screens at the same time...- If the laptop is open. I can work whit the screen from the notebook and wiht 1 external monitor.- If I close the laptop. I can work whit both external monitors.- But when I open the laptop again. 1 Monitor turn into black. I updated everything whit the Lenovo System Update Tool. Everything is up-to-date.Also the Windows Updates are Up-to-date.Manually checked from the Intel website, also everything is up-to-date. Is there anyone else having this problem? Any advices?Thanks a lot & Greetings   

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RELEVANCY SCORE 74.4

I have Lenovo Yoga 370 and has a problem of getting multichannel audio work through Lenovo Thunderbolt 3 Dock with HDMI port. I couldn't get the audio output with 5.1 channel audio on that HDMI and Dislay Port. Is there something wrong with my setup or this is a limitation of Thunderbolt 3 Dock to provide multichannel audio. I can use only 2 channel stereo audio only.

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RELEVANCY SCORE 72.8

Hi guys, This morning System Update ran and installed a bunch of the newest March 2019 updates. The big one was the Intel Management Engine. After rebooting, when my Thunderbolt 3 Dock is plugged into my Lenovo P52 it freezes on the POST screen with the Lenovo logo. If i unplug the dock it boots fine, plug the dock in after the OS is booted, things work fine. Its just during the POST during secure boot. I tried reflashing the Thunderbolt firmware to the 11/2018 to no avail, reflashed the dock with version 3.x of the firmware (latest) no difference, downgraded the firmware on the dock, changed the boot support methods for thunderbolt, so on and so forth.  Its strange it doesn't get past the logo screen it just sits. Is there another version of the Thunderbolt firmware i should be using besides the November 2018? I really would not like to peel back all the different updates that it updatedAnybody got any ideas? Is there a way to find what the cause is? Honestly i can unplug the dock when i reboot and plug it back in within a second after the POST screen and things work as normal. Its just a pain.

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RELEVANCY SCORE 69.2

Hello everyone, I recently bought a Thinkpad X1 Extreme and I am now locking for a suitable Thunderbolt 3 dock. Although I've read a lot of posts about various docks I am still a little consfused about which one to choose. It seems like the following ones would all work with the X1 Extreme:1. Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W:https://www.lenovo.com/ca/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thun...2. ThinkPad Thunderbolt 3 Workstation Dock (170W):https://www.lenovo.com/ca/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thun...3. ThinkPad Thunderbolt 3 Workstation Dock (230W):https://www.lenovo.com/ca/en/accessories-and-monitors/top-tech/Thunderbolt-WS-230W-dock-US/p/40AN023... Please correct me if I am wrong but to me it seems as if the only difference between these docks is that the workstation ones come with two AC adapters each and a special Thunderbolt/Power cable to avoid using two different cables. Or are there any other technical differences? So if I am okay with a two cable solution couldn't I just use the Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W and connect it via Thunderbolt while at the same time use my 135W AC adapter to charge the laptop? Thanks a lot in advance.

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RELEVANCY SCORE 68

Apologies if something similar has been posted, I just can't find the answer. We have a 5th Generation Thinkpad X1 Carbon connected to a Thinkpad Thunderbolt 3 dock. At the moment the display is mirrored using a VGA cable to connect to the dock. What we would like instead is to connect the dock to 2 external monitors with separate content on each monitor and the laptop display blank. I just can't figure out if this is possible, what might be needed, and how! Any help greatly appreciated.

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RELEVANCY SCORE 68

Hello, all. First time poster. Thanks in advance for anything anyone can offer by way of an answer. My question is fairly direct: Will the Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W work with my brand-new P43s Thinkpad? If this isn't the best or right one, which external graphics solution should I go with? I'm looking for some nice "oomph" for gameplay, etc. Kind of an after-purchase decision (sheepish grin). I have 16 gig of RAM and an i7-8565U. Thank you.Glenn

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RELEVANCY SCORE 66.4

I have a new T580 laptop that has stopped recognizing devices plugged into the Thunderbolt port. I've tried to update the firmware from https://pcsupport.lenovo.com/us/en/solutions/HT508988, but the page shows the firmware update as "pending." How can I get it going again? Here's the info from the Thunderbolt application: Thunderbolt SoftwareSoftware package version: 17.4.78.500Application version: 17.4.78.15Service version: 17.4.78.14Controller driver version: 17.4.78.21Networking driver version: Unknown Thunderbolt ControllerThunderbolt generation: Thunderbolt 3 (15BF)Number of ports: 1Security level: User Authorization (SL 1)NVM Firmware version: 18.00External GPUs supported: Yes By the way, when I plug the same Thunderbolt into the USB-C power port, everything loads fine. So the problem seems to be with the Thunderbolt port. Thanks!

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RELEVANCY SCORE 66

Hi all, I have a Thinkpad T580 and a Thunderbolt 3 Dock Gen2. It worked fine until now.I updated the Dock Firmware, and everything worked. I updated the BIOS from 1.21 to 1.22, and Thunderbolt is not working anymore. Were I work we have many Lenovo Laptops and Docks. I tried another Dock, but the thunderbolt software does not show a connected device. I reflashed the 1.21 BIOS version, but thunderbolt stays broken. How could that happen?I even set the Thunderbolt Security to "no Security" in BIOS, thinking it might have broke security, but no, does not work. When I plug it into USB-C it works, of course. But this way I only have 10GBit/s for everything, not 40Gbit/s like with Thunderbolt. That means not all of my monitors do work and bandwidth is limited. Any ideas how to remedy the situation? Best, maybeapreacher

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RELEVANCY SCORE 65.2

Hi there,  I've been experiencing issues with both Thinkpad T580's and 5th/6th Gen X1 Carbons. Basically any model that has USB-C/Thunberbolt connectivity.  I have had users report that their laptops either connected to their docking station or power adaptor  do not charge. Windows reports "Plugged in, Not charging", and power drops. The dock does not appear to work, external screens, network etc.  When disconnected from the power source or dock, the orange power light on the left site where the USB-C connector is stays on. This is the light that comes on when charging. When the laptop is shut down, the same orange light stays on.  The work around I've found is to go into the BIOS, Power settings, Disconnect the internal battery. (External battery needs to be removed for the T series). After selecting this, the laptop powers off and the orange charging light goes out. Once reconnected to a power source, the laptop will power on, work with the dock and properly charge.  I have encountered this on multiple T580's and multiple X1 Carbons. I've attempted to run the System Update utility (excellent app btw) and made sure BIOS and Thunderbolt firmware etc is up to date, yet the issue still persists. Logging into the BIOS and disconnecting the internal battery is not a viable solution.  Is there a solution for this, and are Lenovo aware of this issue?  Thanks,Adam

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RELEVANCY SCORE 64.8

T580 connected to USB-C dock is able to detect 2 displays but the laptop is not being charged via the thunderbolt port - Using USB-C cable between the dock and T580

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RELEVANCY SCORE 64.8

First... long time T series user going back to the initial ones. Had been using a T520 up until I finally gave in and purchased a T580 over the BF in July sale. Since I have been using a dock for a long time and like the convenience factor I got the Pro Dock (40AH0135US) to go along with the T580. Long story short... the first T580 arrives with a blown system board. I send it back and 11 days later another T580 arrives. This one boots and has no issues off the dock. It's fast and definitely an upgrade from the T520. First thing I notice in placing it on the dock is that the side mount process is tedious. Reading other posts seems to confirm that experience. It's nowhere near as well engineered as the bottom dock solution and I spend more time trying to insert the dock mechanism than I ever had with the legacy dock solutions. I eventually get things perfectly aligned and power on. Right off the neither external monitor is working. I have two Dell UHD monitors connected to the DP's on the dock and neither comes on. I mess with the cables and nothing, I take the T580 off and re-insert... nothing. I call Lenovo and without even trying to diagnose the issue they issue an RMA for the dock. I get another dock 2 days later and this one works for exactly 1 day. The external monitors work and then 10 hours later when I come home from my job and place the T580 on the dock they don't work. Nothing changes but somehow things are back to not working again. To be clear at no point from powe... Read more

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RELEVANCY SCORE 64.4

I would like to update the thunderbolt firmware on my Lenovo Thinkpad T580. However the Firmware Update tool tels me "Firmware file (*.bin) not found in folder". I ran the update through Vantage and though the pcsupport download link.I follow the steps in the readme, admin account and all that, but with the same result.When I click next and ignore the file not found warning I get the following error:  Error: 0x207 SDK_FILE_NOT_FOUND File does not exist.

A:Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

Please do these steps:
1.  open a command prompt as administrator
2.  cd \fw\win\thunderbolt
3.  detect.exe
4.  post screenshot of the output here.  It should look something like this.
 

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RELEVANCY SCORE 64.4

Hi All,What is the best to run two 3840 x 1600 minitors (LG 38UC99-W http://www.lg.com/us/monitors/lg-38UC99-W-ultrawide-monitor) via a T580 (or T570) via thunderbolt 3 connection? Do I have to buy a dock/port?Many thanks

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RELEVANCY SCORE 64.4

 My T580 suddenly one day stopped reading my external USB-C hard drive, I tried updating the drivers and several other suggested repairs with none of them working. The power light on the drive would come on but the computer didn't read it, verified with a second drive and they both work on my other computers. Looking at the timeline, I realized that this happened while the computer was still within it's warranty period, but I was busy and just let the problem go. Then two weeks later the computer just shut down on me and after letting it sit with the lid closed for a while, it was able to restart and I got a warning message at the BIOS screen that "The Power Adapter is of lower wattage than the one supplied with the machine" or something along those lines. Once booted up I was able to see that battery nuber one was fully depleted to 2% and the 2nd battery was at 99%, it then shut down on me again. I ordered a replacement power adapter to test and got the same message and the same symptoms, the computer would basically trickle charge at a rate slower than it consumed power, at this point I finally called customer service and started a repair ticket, this is when they told me that the computer was three weeks out of warranty....I send it in and a week later recieve a repair estimate of $589 to replace the whole motherboard. I called right back and complained that this computer was having problems before the warranty was up and was simply told it was out of warran... Read more

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RELEVANCY SCORE 64.4

I refer to another similar complain post, I just met a similar problem with lenovo bad screen quality and poor customer service. I bought Thinkpad T580 laptop last year and used in a  normal  environment (always on the desk in my home). One day I found there is a 2x2cm light/white spot on the screen bottom area, which can only be observed when the screen background is in white color. Lenovo told me that it's cased by outside pressure  and they are not covering my screen replacement  under warranty. I own another thinkpad x260 which use in my daily and oversea business travel for over three years and everything is still fine. That's why I purchase T580 for my home use. It is disppointing  that Lenovo can  not  stand behind their product and stand behind their promise to customers (warranty).  Lenovo advertises the Thinkpad T580 as following on their webside: "We test ThinkPads against 12 military-grade requirements and more than 200 quality checks to ensure they run in extreme conditions. From the arctic wilderness to desert dust storms, from zero-gravity to spills and drops, you can trust your T Series device to handle whatever life throws your way." I disgree with their statement and  not going to pay ~$295 parts+ ~30 labour total around 325 to fix my screen. Very disapointed with Lenovo quality and customer service, I won't consider Lenovo again if there is another choice.

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RELEVANCY SCORE 64.4

Hi All, When my T580 is docked, with speakers attached to the audio jack on the dock, the Dolby Audio program reports the following message: "Plug headphones or speakers into the system audio jack to enable Dolby Audio." Should the computer not recognize when speakers are plugged into the dock?  Seems like a bug. Software, drivers and firmware are all up to date. Has anyone else seen this? Len 

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RELEVANCY SCORE 63.6

Ok.. I'll try to keep this breif. I bought this laptop SPECIFICALLY for the capability to run 2 external monitors via Thunderbolt 3. I have spent thousands of dollars on the laptop, monitors, and cables and put hours of research into making sure everything was compatible and it won't work.  My setup is as follows: Thinkpad T580 with TB3 portTB3 to Dual DisplayPort Adapter(x2)Monitors are both 32" Samsung 1080P monitors at 60hz (NOT 4k) Here's what I have done: Updated display drivers directly from Intel(newer than Lenovo provides)Updated BIOSUpdated FirmwareBought MULTIPLE adapters thinking it was possible an adapter problem.Bought MULTIPLE cables thinking it could be a cable problemI called Lenovo tech support and, after 10 minutes of convincing the tech that my laptop even has a TB3 port he obviously was unable to resolve it so I was mailed a new motherboard and a tech came to my house and swapped the board out. Same issue.  The laptop detects only ONE monitor at a time. If I plug them both in to the displayport adapter, one of them will work, the other will say it's not connected. If I unplug the monitor that is on, the previously undetected monitor will immediately be detected and turn on.  If I plug the undetected monitor into the HDMI slot it will detect and output. But this is NOT the functionality that I have spent thousands of dollars for.   I am out of ideas and now quite sure that, even though the marketin... Read more

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RELEVANCY SCORE 63.6

I recently updated the BIOS and Pro dock firmware. Now when docking and powering on, the monitor does not detect the laptop and the USB dongle for the wireless keyboard and mouse is also not working. When I undock, the laptop display is at the login screen. If I login and dock again, the monitor and USB keyboard/mouse now work.  I've tried another Pro dock with the same results. All drivers and MS updates are up to date. Any thoughts?

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RELEVANCY SCORE 63.6

I have a ThinkPad T580 with the Ultra Dock (40AJ0135US) and I'm wanting to use two external 4k monitors. I found this post (https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/How-many-DisplayPorts-are-available-on-t...) that seems to indicate that this cannot be done, but it doesn't make sense since the dock utilizes two USB-C connections from the T580. Can a DP and USB-C on the dock be used for two 4k monitors? Is there any combination of ports that would allow the dock to support two 4ks? Will Lenovo be releasing a monitor compatibility matrix soon for their new laptop lineup, like this one: https://support.lenovo.com/ca/en/solutions/pd029622#USB-C%20dock ? I appreciate any help!

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RELEVANCY SCORE 63.6

Hello,I have problem with my T580 + thinkpad hybird usb-c docking station, i try to setup boot display device to external monitor but it doesn't work... i've tried with HDMI cable and Displayport but everytime i need to open laptop to enter my drive encryption password. My external monitor start to work when windows is loaded. my BIOS version is n27et32w (1.18) display settings in bios: boot display device - external displayshared display priority - usb type-cboot time extension - i tried with every options  Do you have any sugesstion for this? What schould i do? Thanks 

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RELEVANCY SCORE 63.6

I'm using the 40AH ("Pro") dock.  I tried connecting a third monitor to a HDMI to DVI adapter, and plugging that into the side HDMI port.  The laptop doesn't see this third display at all.  Nothing there.   I'm trying to determine if this is supported and maybe it's just that my adapter is bad.

A:T580 with 40AH dock -- can I use three external displays?

Update:I just took the laptop off the dock and connected this monitor with the HDMI-DVI adapter and it worked that way. So I'm thinking that this dock (or laptop) just does not allow three external display this way.Is there some other way? Can I use a USB adapter?

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RELEVANCY SCORE 62.8

I got my new T580 today, and with it the Ultra Docking Station.It generally works fine except for some minor issues with my monitor still needing DVI, but that is easily solveable. The one big issue I have with it is my mouse:Moving it in circles shows freezes every few seconds, for up to a few seconds at a time! The mouse is practically unuseable as it is.It's a Logitech G500 mouse. Connecting it to one of the Laptops USB ports works makes it work just fine.Connecting one of our cheap default Microsoft mice to the dock also works just fine, but I'd really rather use my Logitech. I tried updating all the firmwares and drivers(OS in use is Windows 10 64bit), but nothing made any difference. The mouse is not only freezing, but judging by the constant device disconnect/connect sounds also completely reconnects every like 30-60 seconds. Using a USB event viewer confirmed that it is indeed the mouse being reconnected.

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