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black screen with no cursor or bios available

Q: black screen with no cursor or bios available

I have a HP Pavilion dv7 laptop that seems to power up okay but has a black screen with no cursor. The fan runs for a few seconds and blinking lights show near the cap lock button and on the upper right of the keyboad. I pulled the hard drive and tested it ok and tried moving the memory around with no luck. I also tried the reset trick by turning off and holding the power switch for one minute. I searched this forum and anyplace on the internet that I could find and all I could gather was that this is no uncommon but nobody seemed to have an answer. Could the cmos battery cause this ? I always have a a battery available to check but this is a differant style and I will have to order one. This computer is about two years old and running Vista.











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RELEVANCY SCORE 200
Preferred Solution: black screen with no cursor or bios available

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: black screen with no cursor or bios available

Never mind! Looks like you guys have it figured out.

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RELEVANCY SCORE 66

I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
POST
BIOS
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN load the "Repair your computer" option.
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

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RELEVANCY SCORE 62

 Hi all,First post!  My Dad's Lenovo laptop goes to a black screen when starting up, so is unusable.I haven't seen it in the flesh yet but have started to research things for him and have found that 'black screen' shows up quite a lot for Windows 10 and Lenovo PCs! We were so impressed with my Dad's PC I've ended up with the same model myself:Lenovo YOGA 500 Convertible Laptop, Intel Core i7, 8GB RAM, 256GB SSD, 15.6" Touch Screen.Also labelled as: Yoga 500-15IBD Laptop (ideapad)  I see some people mentioning hardware failures and others device driver problems with the graphic card etc. but haven't read a definite cause/fix for this so far. I've just found this recent critical BIOS update for this PC which mentions the black screen problem:Software name: BDCN63WW Version 63[Important updates] Fix Win 10 lid close black screen issue.http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/Yoga-Series/yoga-500-15ibd/downloads/D...I haven't seen this mentioned in the forums? Has anyone else used this?If the PC always boots to a black screen I'll obviously have trouble installing this! I'm hoping that it will boot in Safe Mode or I'm going to have some trouble installing it?! I don't know whether to install the BIOS update on my own machine which is running fine - I think I'll wait until I see my Dad's laptop first which will be in a few weeks. Has anyone had any experience of this BIOS update or other comments on this?Thanks. &nb... Read more

A:Yoga 500 'BLACK SCREEN' - BIOS update: "[Important updates] Fix Win 10 lid close black screen issue"

I'm still wondering about this... I've just updated the Lenovo Companion after seeing it mentioned in another thread. It looks like this s/w is supposed to scan the PC and recommend Lenovo updates - critical and nice to have ones. Initially the Companion was showing a critical update for Lenovo SHAREit and a recommended one for my BIOS. It says I'm currently on BDCN28WW and offered something like v61 and not the 63 I mentioned in my first post? After letting it update SHAREit and re-scanning the BIOS update is no longer being offered and still shows me on v28 ??? I'm not sure I trust this 'Companion' app!My laptop seems to be running fine so I don't want to break it updating the BIOS if it's not required. For all I know my Dad's broken one may be broken because it upgraded?! Does anyone else use/trust the Companion app?And has anyone else seen it change it's mind on recommended BIOS updates?Thanks.

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RELEVANCY SCORE 60

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...

Ideas?

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RELEVANCY SCORE 60

Hi, please i need help.
i just installed some updates on my windows 7 Dell Laptop, which the updates includes: Microsoft Essential and i updated my vlc. later on i did restart and after welcome screen i just saw my laptop black out with mouse cursor. i thought it will just be for
some minutes or maybe due to some changes i just did. but it was all like that for more than 30 mins. it was so really frustrating, i wanted to browse to do some work i couldn't do anything again i have to stay awake for two hours shutting the laptop down
and booting again still  the same thing.
after on i tried to boot in safe mode, which was successful but i realized that some of my softwares would not open, i shutdown again to boot to normal windows thinking maybe is because i boot in safe mode. it was so worst in normal windows. still on black
screen but it didnt last long for 15 mins and the desktop background came up. i was happy  but still my softwares like browser, corel and some other apps will not open, i decided to uninstall the vlc again, but showing me you dont have sufficient permission
to access the application please contact your computer administrator. i was just helpless.
the screen task bar atimes turned to white if i restart the windows or shut it down and put it on again. but windows media player works perfectly i can watch film and i can scan with the Microsoft Essential. i checked the settings to see maybe is the Microsoft
Essential i downloaded that deni... Read more

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RELEVANCY SCORE 60

When I turn on my computer all I get is a black screen with the flashing cursor up in the left corner of the screen. Any ideas as to how to correct this? I have a Dell from he'll computer-- inspiron E1505 about 8 years old and just had windows 7 home edition installed on it

A:Black screen with flashing cursor in upper left corner of screen

Hey I just went through something very similar. I found that my SATA cable connecting the hard drive to the motherboard had failed. I replaced it with a new SATA cable, and it booted right up. Try the cable first if you have one lying around, plus its a cheap solution. If you replace the cable and it still won't boot up, it might be your hard drive. Seeing as how your machine is that old, it could fail at any time.

Do you get anything on the screen when you turn it on?

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RELEVANCY SCORE 60

Hello,

My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

A:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

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RELEVANCY SCORE 60

my PSU went out and i had it replaced and since i replaced it i havent been able to boot my pc. i plug everything in and hit the power button it immediately goes to a black screen with a blinking underscore cursor in the upper left corner about 1/4 of the way from the left side. all my fans work, the hard drive is running.

Vista (64 bit)
AMD Phenom x4 9100e 1.6GHz
ATI Radeon x1950 Pro
4 Gb RAM
Power supply was from another pc i had that i didnt use anymore, same wattage just had the 6 pin PCIe connector i needed, the one currently in it is the stock one that came with the tower.

no clue what to do, F1, F2, ESC, DEL keys dont work to get to BIOS, the only responses i get are CTRL+ALT+DEL kind of restarts i think, my monitor goes to standby when i do it for a brief period of time but then fans kick on again and same black screen.

also when i hit the pause/break key it stops the beeping that is coming from the mobo. *note* if i hit the key during the beep then its continuous noise.

anyone have any advice?? any would be appreciated!!


*Edit - just to clarify, i get zero load up of anything, there is no loading screen prior to the black with blinking cursor, as soon as power is on it immediately goes to this screen.


*Edit - again i forgot to put that the 6 pin PCIe connector needed for the x1950 pro is non existant in the new PSU and i havent gotten an adaptor yet for it. dont know if that would be the reason i cant boot BIOS or windows. the original gr... Read more

A:Black screen blinking cursor immediately on boot, no load screen...

sounds like you need the PCIe power connector to run your video card. Try removing the card and enabling the onboard video until you get a new PSU or adadpter.

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RELEVANCY SCORE 60

Hello and thanks for reading,

I have a 2 year old HP pavilion dv6 series laptop running windows 7. Yesterday I turned it on and it started normally but when I tried to browse on Firefox it gave me the blue screen (for the first time ever) and it shut down. Fearing I had a virus I ran it in safe mode and started a scan and began transporting my pictures via Dropbox just in case it died on me. Sure enough a weird error message (couldnt figure out what program made the message pop up) popped up saying I had a bunch of urgent viruses.. I didn't click on it at all and before I couldn't think of what to do the blue screen popped up and it shut down. When I tried to restart it the HP splash sign popped up and the screen flickered black and a blinking cursor started in the upper left corner. So this is where I stand now... Black screen with blinking cursor. Set default setting in BIOS (didn't work) and F8 (safe mode) or F11 (system restore) does nothing... The black screen just stays there. Any ideas? Is it a gonner? I'm hoping to get back on and get my pictures if possible. Help please!
 

A:HP Laptop blue screen crash now black screen with blinking cursor

sounds like a bug -click report and ask to move to malware forum
 

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RELEVANCY SCORE 60

Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off.

I turned it back on and now it doesn't get to the login screen anymore. It just displays a black screen with a movable mouse cursor although I can't really click anything or even press any keys on the keyboard.

I tried loading into the recovery environment but it only gives me the option to restore my hard drive to factory settings, which I don't want since I have lots of important files in it.

I've searched around the forums but I can't find a problem that is EXACTLY like mine.

By the way, my pc is on a dual boot mode with an Ubuntu 11.10 and that is how I'm able to access this forum right now. The dual boot was set-up by the employee that I replaced so I have no idea how this is set-up.
Any help would be appreciated!
-Ron

A:Black screen with movable mouse cursor before login screen appears

Firstly, boot into the Linux operating system, and then create a backup of all important files and data.

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RELEVANCY SCORE 60

Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!

Thanks!

A:Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

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RELEVANCY SCORE 60

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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RELEVANCY SCORE 60

Ok it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me because I lost them a very long time ago. Is there anything I can do to fix my computer? Thanks.
 

A:Windows XP won't boot. Black screen with no cursor after the logo screen.

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RELEVANCY SCORE 60

The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

A:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

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RELEVANCY SCORE 60

I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says

"This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."

I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.

Help? I don't know what to do :[

A:Black screen on startup, showing cursor, doesn't go to log in screen.

  
Quote: Originally Posted by alexsmom2009


I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says

"This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."

I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.

Help? I don't know what to do :[


SAMLIB.dll is a security account manager dynamic linked lib. A repair install from the dvd should fix the problem unless you are infected with malware, or have a modified system

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RELEVANCY SCORE 60

Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen.
I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time...
Startup repair says it cannot help - Safe mode has the exact same black screen problem.
I have done chkdsk and sfc scannow - Didn't fix it.
When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.
I have tried changing the active partition on information in some of these other threads - It didn't seem to work.
All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.

I see that a lot of the advice on the threads is to do a fresh install - Is it really broken beyond repair at this point?

Does anyone have any other ways I can try and fix this problem?

A:Black screen w/cursor after Windows load screen - Nothing fixes it

Hello saturnn and welcome to Seven Forums.

One of the Forum experts prepared this troubleshooting guide for Windows 7 failure to boot issues. Even though you've tried several of the suggested fixes I'd still go through the tutorial and try the steps in the order listed.

Troubleshooting Windows 7 Failure to Boot

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RELEVANCY SCORE 59.2

Apologies if this is in the wrong section.

I have a Dell Inspiron 1750, and the owner said that his son installed BearShare and it's been giving him complications. He told me it sometimes freezes when he tries to start the computer, and has to give it a hard shut down. I (hopefully) removed BearShare with Malwarebytes and MSE, yet I can't seem to find why it's not letting me boot up regularly.

It boots into safe mode fine, and I can access everything from there, but when I try to restart into regular mode, it just hangs after 'Starting Windows' with a black screen and active mouse cursor. I've tried various tutorials from searching "black screen, active cursor", "laptop frozen after starting windows" etc, but nothing that I try works.

After a few hours of research I keep seeing the reoccurring phrase 'shell', I believe it's not being loaded correctly or at all. I've tried a fix by Prevx that said it would fix the black screen to no avail.

But here's the funny part. Sometimes it boots to Windows fine and everything acts as it should. There's been several times I was about to call the guy and tell him that the laptop is finished, but I hesitated and restarted just to see if it was fully fixed.

Vid: Dell - YouTube

Let me know if I need to post further information.
-Dustin

A:Black screen, cursor active before login screen.

I would try some more scans to be sure
Anti-rootkit utility TDSSKiller
Windows Defender Offline
run some hardware tests
RAM - Test with Memtest86+
and when you can get it to boot
Disk Check
a system file check
SFC /SCANNOW Command - System File Checker
and have a look through these handy tutorials
Troubleshooting Windows 7 Failure to Boot
Startup Repair
and if all else fails
Repair Install

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RELEVANCY SCORE 59.2

hi, i recently had a virus on my computer. did numerous scans and did a restore that made my computer go into a continously restart loop on bootup. ive managed to fixed that with couple recovery console commands and finally did a windows xp pair with the disk. had some problems installing some drivers. after the installation repair was finished, computer rebooted, but then the screen would be stuck on a black screen with a cursor in the middle after the windows logo with loading bar. the login screen doesnt show? ive tried numerous ideas from ctl alt delete, and shift + f10. ive hit shift 5 times, and i heard a noise, but nothing pops up for sticky keys. ive booted in safe mode, and it shows all the files loading then it gets stuck with the black screen with the "windows professional" thing on the top and bottom with the cursor. im guessing it has to do with the video card driver? i need help. thanks.

oh and im running on windows xp professional, thanks

edit:

okay so i decided to do the xp repair again to see if it would fix it and did shift + f10 to bring up command prompt and typed sysdm.cpl to see what drivers were missing.
there was a yellow explation mark on the following:
+Display adapters
- Video controller (VGA compatible)
+Modems
- PCI modem
+Network
- Realtek RTL8139 Family PCI Fast Ethernet NIC
+ Sound, video and game controllers
- Multimedia audio controller
+ System devices
- Microsoft System Management BIOS Driver
+ Universal Seria... Read more

A:stuck on black screen with cursor after loading screen

Does it boot in safe mode?

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RELEVANCY SCORE 59.2

Going to my sisters tonight to attempt to fix her PC. Was working fine this morning but this afternoon - Upon startup everything runs fine until after the windows splash screen everything goes black and the only thing visable is a cursor, but nothing to click, cannot ctrl=alt=del, cannot right click. Cannot enter safe mode at all, last good configuration doesn't work either. Computer is still running, fan whirring, lights flashing. Fan has been cleaned and power supply checked, no change. Cannot get into anything to run explorer or virus check. She is running Windows XP SP3. I'm unsure of when sp3 was installed. I understand this may be an issue, along with video and graphics drivers, display settings, corrupt registry, flat CMOS battery or loose internal connections.

My questions are -
What can I do to actually get into the computer to check if it may be these problems?
Does anyone know of any more problems that could be causing this problem?
 

A:Black screen with moveable cursor after splash screen

Welcome to TSG, Kiwichick. You stated....

Fan has been cleaned and power supply checked, no change.Click to expand...

It's very possible that in cleaning the machine something may have become loose. (It happened to me before,
a sata cable wasn't completely connected.) Check all of the connections at both ends. Any cables or straps
need to be tightly seated to the HDD as well as the connection to the mobo.

Before you open the case, disconnect all peripherals and press the power supply button in for approx. 30 seconds
to drain the remaining flea power. It sounds like a loose cable to the drive.
 

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RELEVANCY SCORE 59.2

Hello. Recently had a virus and have been going through the steps here on bleeping computer to help get rid of it. The last thing I was told to do was run the farbar scan tool and to copy and paste a code and hit fix. Upon doing so the computer prompted for a restart. It now won't get to the log in screen. I've tried booting in safe mode and I've also tried last known working configuration as suggested and nothing has worked unfortunately. I was told to come here. Hopefully something can be done. Thanks a ton.

A:Windows won't get to login screen, black screen and cursor

Tap F8 at boot and select Repair Computer from the Advanced Boot Options. Do a System Restore to a date just before the problem. 
 
You cannot do the above and if you have another Windows 7 computer create a System Repair Disk. Boot and try a System Restore to a date just before the problem.

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RELEVANCY SCORE 59.2

Hello,

I'm new to the forums, but I find myself coming to this site a lot to fix my windows computer, so heck why not join?!

Problem
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results.

What I've Done So FarTried to Repair Startup with Windows DVD
Tried to use sfc /scannow at boot (Says pending changes and needs to restart)
Tried logging into my Ubuntu partition and virus scanning (None found)
Tried copying Reg Files from Regback into config while I was in Linux
Tried to Repair Install (But I can't log into Windows )
Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0"
Tried to System Restore (Gave me an Error, wouldn't you know)

At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.

Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to... Read more

A:Black Screen w/ Cursor After Windows Loading Screen

Do you have any external drives connected by usb? I had a similar problem, and found that I had to turn off the usb drives when I re-booted. I still do that whenever I re-boot for any reason.

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RELEVANCY SCORE 59.2

Hi fellas,

I have a Dell Dimension 8400 which stopped working three years ago. It was running Windows XP with SP 2 or 3 - I can't remember for sure. It has 2GB RAM and a 256MB ATI Radeon graphics card.

Whenever I boot up it goes straight to a black screen with a flashing cursor on the top left. There is no Dell splash screen and no option to access the BIOS by tapping F8. This Dell has four indicator lights on the back to let a user know if there is a problem. The first three lights are green and the fourth one in orange. I looked this up on the manual and it says refer to technical support.

So far I have tried the following:
Removed optical drives to see if the machine would boot up without them - it didn't. I am not confident enough to start taking parts off the motherboard just yet.
Booted up without any additional peripherals attached including mouse and keyboard
Tried booting up from an old Windows XP install disc - that had no effect either

So I am pretty much stumped as to what to do with this machine. Doing a Google search, others with the same problem have been unable to fix it. I just want to know if it is worth the time to revive this machine, or to let go. Any help would be appreciated.

Thanks
 

A:Black Screen, Flashing Cursor, No POST Screen

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RELEVANCY SCORE 59.2

Hello,

I bought a new computer in September, Dell N5050. The first problem occurred in November, I made prntScr: http://i49.tinypic.com/2gsjp5y.png
This problem is solved: I thought it's a virus, I downloaded Advanced SystemCare (I had McAfee) this scanned my computer and found a four Trojan.

Then came a new problem.
I turn on computer, starting windows, black screen with a cursor about 8-9 minutes, log on and welcome screen loading about 5 seconds.
OR
I turn on computer, starting windows, black screen with a cursor about 1-2 minutes, log on and welcome screen loading about 6-7 minutes.

I really don't know, what it depends on.
What is problem? How I can fix it?

PS: my native language isn't English. Sorry for mistakes.
PS: I have Windows 7 Home Premium 64bit.

Thanks,
theHappie.

A:Welcome screen load time or black screen with a cursor

First thing I'd do is getting rid of Advanced System Care. It's a system optimizer, and Windows 7 does not like optimizers. I'd bet that it is responsible of the slow start.

Second, ASC isn't an antivirus, or if it is I never heard of it. Which isn't a good sign. Install a good antivirus and run a full scan, I like Avira (my favourite, which is free and nuked all evil things I threw at it), but other people like Microsoft Security Essentials (again free, but less powerful than Avira).

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RELEVANCY SCORE 59.2

Hi there, I hope everyone is well.

I have a strange issue that started happening recently. System restore doesn't help as it happens with multiple machines.

I have a lobby display running from TV via HDMI to EXTRON to Ethernet and back again to the computer in the server room. I have had this setup for a little over a year now working just fine. We recently got a new computer (We lease) for the lobby display and after setting it up, I only see a black screen with a white cursor. I have troubleshot this a little too much that I am now not sure if it's a windows update, video card update, or possible the EXTRON. However, when hooking up a laptop it works just fine as it should.

Please note that I can see post boot and the CTRL ALT DELETE screen just fine, but once logged in I just see cursor. If someone moves cursor I can see it from the lobby display. If I uninstall the video card driver I see everything perfectly fine but when running presentation it's not focused for obvious reasons, so I can't leave it like that.

I have used a Desktop with AMD and latest drivers as well as down graded drivers, issue still is present. I use an older nvidia card FX570, same deal with drivers, still the issue is present. I use a new computer with a new nvidia card, and it works. but unfortunately we do not have any of those available and that's a really expensive machine.

here is where it gets even more strange;
If I hook the computer up directly to the TV and not behind the extron devi... Read more

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RELEVANCY SCORE 59.2

Have windows 7 home premium updated with most recent patches etc. In the last week I haven't installed any software or made any system changes.

After 5 - 15 minutes of use, my screen is going black while the PC stays on. I changed the video card and it still happens so that is not the issue. It does not happen in safe mode. Something is triggering this black screen with no cursor or ability to reset , ctrl alt delete, etc. I have to hold down the power button on my box to restart the computer.

Does anyone have ideas on next steps I could take to try and solve this? Before doing a brand new win 7 install ? given it starts in safe mode, im trying to figure out what is causing this...
Thanks very much,

Joe

A:Black screen , no cursor, PC Still on ?

Hello and welcome Joe mate try running these in safe mode

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f and /r options in Option2 if necessary

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RELEVANCY SCORE 59.2

I am getting a black screen with a cursor, appears to be a 
 
Here is the FRST.LOG
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 09-03-2015 01
Ran by SYSTEM on MININT-93EQEPT on 10-03-2015 00:39:21
Running from H:\
Platform: Windows 7 Home Premium (X86) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [7514656 2009-05-22] (Realtek Semiconductor)
HKLM\...\Run: [ITSecMng] => C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe [83336 2009-07-22] (TOSHIBA CORPORATION)
HKLM\...\Run: [MGSysCtrl] => C:\Program Files\System Control Manager\MGSysCtrl.exe [2068480 2009-07-24] (Micro-Star International Co., Ltd.)
HKLM\...\Run: [ArcSoft Connection Service] => C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [207424 2010-10-27] (ArcSoft Inc.)
HKLM\...\Run: [Conime] => %windir%\system32\co... Read more

A:Black Screen with cursor

No Safe mode or last known config either

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RELEVANCY SCORE 59.2

So I have an old Dell 4400 with XP, and it loads with the progress bar and the fans are runnig then I have a black screen with cursor. I can load safe mode but the same black sreen happens with a moveable cursor.
Can anyone help????? Please.

There are four yellowish lights on the back.

I just mastered the bios screen but it asks me to enter my password evertime I boot it up. Can I change this and How???

I have been reading posts and trying everything.
I don't have the money to replace anything, so give me a cost free solution. HAHA. J/K. Just give me what you got!!!!

Thanks
 

A:Black screen with cursor

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RELEVANCY SCORE 59.2

after toshiba in center of screen it goes black the it reads
Intel undi, Pxe-2.1(build 0820)
Copyright (C) 1997-2000 Intel Corp.
For Realtek Rtl 8139(x)/8130/810x PC1 Fast Eathernet controller V2.17(051202)
PXE-E61 Media test Failure, check Cable
PXE-M0F Exiting PXE ROM
operating system not found
Please help Thank you
 

A:black screen w/ cursor

To me it sounds like possibly the hard drive has failed.
 

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RELEVANCY SCORE 59.2

Not really sure but I got a virus from a supposedly cracked version of a software. Tried to suppress all threats and restarted my laptop, then it ended up on a black screen. I've tried the "press the power button for 30 secs while hardwares are unplugged and the battery removed method". Now, tried pressing the f# keys and ended up on the Boot Manager. Not really sure what to do.

A:Black Screen w/ only cursor

Double post: use thishttp://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Black-Screen-w-only-cursor/m-p/5...

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RELEVANCY SCORE 59.2

I would appreciate any help with the appended FarBar FRST64 log file.
 
Original problem manifested itself as frozen Windows 7 64 bit operation requiring 6 second reboot.  Rebooting caused blue screen.
The Microsoft Windows repair took 16 hours. (1TB with 600 used), that led to booting to black screen with mouse cursor. 
I created a recovery cd via recdisc on a desktop system that allowed me to backup my files (~30 GB) via DOS.
 
These are the steps I have taken to fix my 2 year old Toshiba Satellite thus far
- repair windows
  this took ~18 hours to complete and led to the black screen with mouse cursor
- there were no system restore points available and I had no image to restore
- chkdsk /x 
  didn't find any problems (but took >10 hours)
- ran memory test, 2 passes with no errors
- sfc /scannow followed by a reboot and running again led to same reboot request message
- sfc /scannow /offbootdir=c:\ /offwindir=c:\windows
  The above command resulted in something like Windows Resource Protection did not detect any integrity violations
- replaced HD
- cloned old HD to new hard drive (took  16 hours using Acronis 2013,  ignored sector errors)
- chkdsk /x , took < 1 hour (new drive is ssd)
- repeated a bunch of the above steps a few times
- cloned new internal HD to external USB HD, took ~3 hours
 
I now have a fast booting to black screen with cursor Windows 7 system.
 
- ran FRST64
here are the results
(I see th... Read more

A:Black screen w/Cursor

Greetings ryohanlon and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problem... Read more

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RELEVANCY SCORE 59.2

Just recenetly upgraded my graphics from nvidia 750ti to a 1080 and so far I've only been having problems with it, my fps has been incredibly low on most games like overwatch rust borderlands. I've experienced stuttering sounds and very slow performance when updating a game. I have a power supply I'm going to have installed a corsair rmx 750 I've been told by several posters that my supply isn't very good at all. But recently I encountered a blue screen error, "nvlddmkm.sys" and now after starting up I get my normal log in screen asking for my password everything seems normal. After typing in my password and logging in I get a black screen with my cursor and I'm able to open task manager but nothing else seems to work I have no background or icons just my cursor and task manager. Anyone know what could of happened? Any advice is appreciated.
Specs: Intel Core i7 6700
ASUSTeK Computer INC Z170 PRO Gaming
16GB DDR
NVIDIA Geforce GTX 1080
APEVIA ATX-BT700W 700W ATX12V SLI CrossFire Power Supply
 

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RELEVANCY SCORE 59.2

after a power outtage, system has surge protector, it comes back up with the black screen and cursor. ctl-alt-del brings up task manager, but only after going to processes and selecting explorer does the login screen finally come up. googling brought up potential lsass not in windows (seemed bogus to me) and registry solutions like checking the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon key for being explorer. there are tons of suggestions, considering that my situation started with the power snap, is there a reliable way to check what my particular problem is and do the fix, instead of going down a bunch a dry holes?

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RELEVANCY SCORE 59.2

While checking email a week ago today my system shut down...when I turned it back on I got the preferbial blue screen....it is a Dell Inspirion 1300..under warranty....I received the reinstallion cds..and have done the chkdsk r and the fixboot c.....after it restarted I get a black screen with the cursor...in safe mode there are no options just the safe mode verbaige....I have multiple years of unbacked up major important files.that I need for my business, family etc..(how important could they be if I did not safeguard them...(retrospect I know, I know)...).
please help, Dell wants to loose everything and do a reinstall they say it's my only option.....could this be true?

A:black screen with cursor

Hello myrnaemlw

Boot into the Recovery Console again and at the prompt type
fixmbr
ENTER

and then
fixboot
ENTER

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RELEVANCY SCORE 59.2

Hi guys, so after the welcome, only the cursor shows up and the screen is black. I tried to open explorer using the task manager but an error message shows up saying it cant find any file named explorer, same thing for regedit. When I open the regedt32 using the browse button it just disappears. I dont have the cd to reset the window and I have no idea how to do it. Can any help me please?
Oh and can you guys use simple words cause im a total newbie.
Thanks

A:black screen with cursor

Welcome to the forum.

Follow steps mentioned on this tutorial:
Troubleshooting Windows 7 Failure to Boot

Then see if this thread helps you:
Why is my screen black when I start Windows 7?

Post back for further suggestions.

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RELEVANCY SCORE 59.2

Greetings, so I was fixing a computer last night that my brother brought to me, same as usual, well, when booting it i tried to load windows as per normal, but it loaded to a black screen with cursor. before we get started, im running a custom rig here, two gtx 570 graphics cards, 12 gigs of ram, windows 7 pro OS
here is a list of things i have tried, as per my research.

letting it time out, (8 hours total wait time) no luck
ran sfc /scannow, would not run (said there was a repair that required a reboot, tried that like 5 times)
tried ctrl alt delete, no response, tried shift 5 times, a dulled version of access center came up, that did not let me access the main one, tried windows key p didn't work
ran start up repair, 4 times, didn't work
tried safe mode, didn't work
tried keyboard commands in safe mode, didn't work
tried system restore, didn't work

at this point, i am out of ideas, and would like to avoid a format at ALL costs.

any feedback would be VERY appreciated

A:black screen with cursor

http://www.ghacks.net/2010/06/05/get-the-recovery-console-back-in-windows-7/

I would try the bootrec /fixmbr command.

Louis

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RELEVANCY SCORE 59.2

I have a sony vaio i5 quad core, not sure on rest of specs but it takes a while to boot, is unable to access the boot menu and was wondering how to fix it? I want to buy a new hard drive and install w10 but will that work or is there another solution? It's
500gb so i wanted to upgrade to 3tb of storage. Any help?

Thanks, Tom

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RELEVANCY SCORE 59.2

Hi
After removing a trojan with Avira Rescue System CD my laptop,I see only a black screen and cursor when the computer boots.The computer Installed some new updates.
Please help!

A:Black screen with cursor

Did the computer work AFTER you used Avira Rescue and BEFORE the updates?What updates were installed?

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RELEVANCY SCORE 59.2

Hey everyone, I'm new here and having some weird issues with my PC. As the title reads, I am randomly having a black screen with just a cursor on it and there is nothing I can do (that I am aware of) to leave this screen, except for a cold power down.

I initially thought this might be some form of a malware and I spent some time at another forum trying to solve the problem. But according to them, I do not have any malware and they think that this could possibly be hardware related. Here is the thread from there, in case this information is of any use: Spyware Warrior :: View topic - Black Screen With Cursor

I'm not sure what is going on or what to do about. Any help would be greatly appreciated.

A:Black Screen With Cursor

Most likely a hard drive issue but impossible to say more without knowing your hardware or make and model of PC.

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RELEVANCY SCORE 59.2

My win 7 laptop,upgraded from vista, just shows a black screen and cursor partway through startup. Safe mode just increases the size of the cursor. Can anyone give me any ideas on what to do?

Thanks

A:black screen and cursor

Did this just start happening?

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RELEVANCY SCORE 59.2

co worker asked me to help her fix her comp without erasing anything on the hard drive cause nothings backed up..

The subject says it all about the main issue, so having an issue getting stuck on a black screen with flashing cursor right after bios runs its memory tests.. I cannot enter bios or windows.. just get stuck on this screen. Only thing I have successfully been able to do is boot off a windows XP CD.

So far I have removed the hard drive and connected to my PC so I can run a virus scan.. it had several viruses which I have removed but that didn't fix the issue, I also fixed a 3 short beep message from the mobo by replacing the ram with new ram and replacing the cmos battery as well.. might not be connected with the black screen issue but there was an issue with those so I am mentioning it as well.

Any help would be greatly appreciated.. and remember suggestions of reformatting and re installing windows or using a past restore point will not help me. Any new info comes up I ll post it here.


edit: also would like to mention that trying to call up the task manager wont work cause Windows isn't loaded yet. Also I do not think there anymore issues with any hardware simply because I have the same issue if I connect the hard drive into my PC, wont boot up and stuck on black screen with flashing cursor. I've Google in the problem and so far I've read many solutions for some people but non of them apply to my situation :(

A:black screen with cursor help

If you cannot boot to BIOS, you have a hardware problem. I think you probably can boot to BIOS, because you can boot from a CD, but you need to actually do this in order to be certain. There's is no point in pursuing other avenues until access to BIOS is verified.

From the XP disk, run "chkdsk /r". You might get lucky, have chkdsk fix the Master Boot Record and everything works after that.

You need access to BIOS in order to see if the hard drive is recognized. If it's not, there's nothing that can be done to the HD.

Post specs of the Power Supply, as well as temps and voltages as reported in BIOS.

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RELEVANCY SCORE 59.2

Not really sure but I got a virus from a supposedly cracked version of a software. Tried to suppress all threats and restarted my laptop, then it ended up on a black screen. I've tried the "press the power button for 30 secs while hardwares are unplugged and the battery removed method". Now, tried pressing the f# keys and ebd

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RELEVANCY SCORE 59.2

Right now I have a black screen with cursor on my windows vista 64-bit home premium computer. Last night it started out by freezing up at the login screen and has only gotten worse since then. It doesn't appear as if the computer is booting in safe mode or normal mode. I want to go back to a restore point because I'm hoping an update has caused the problem, but don't know how to do that. Please help.

A:Black screen with cursor.

Okay, Do you have an Installation Disk?

Many Thanks

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RELEVANCY SCORE 59.2

Living in Fear: Updated to Ten (Gateway SX-2800), it worked for a month.
After an update came black screen with cursor. TenForum solution (3
shutdowns before full start) and restart fixed. Updated video and other
drivers. Another update event, happened again, this time auto fix did not
fix. Advanced to system restore. Worked once. I was on a special project,
feared same problem, so I left computer on for 2 weeks, no problem. Then
was forced to restart with update. black screen and now no fixes work, no
restore points. Current status - active cursor, notification windows pop up
over a black screen, addressing second monitor with blind keystrokes on and
off works (evadenced by cursor), task manager opens (ctrl alt del) and
seems fully functional. Lots of functions in task manager show stopped.
Seems like desktop is there but screen is black. Any possible fix through
task manager or by keystrokes?? Help!!

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RELEVANCY SCORE 59.2

Hello all,
I have a HP dv6 series laptop, 6gb, with an upgraded video card. I'm running Windows home premium 64bit. I've had the computer for six months and have had no problems up until now.

I had it set to sleep when I closed the lid. I opened it up and it seemed to come to life, fans running, etc. but the screen remained black. After trying a few things I shut it down. Now when I start it, the following things happen:

-I have a black screen, no cursor, no beeps, no other sounds, nothing. I tried putting in my password without seeing the screen but it does not respond.
-The hard drive spins for a few seconds, then stops.
-the fan runs constantly
-the caps lock and wireless lights stay on
-the cd tray ejects and seeks discs normally
-the power light and logo lights stay on
-the fingerprint scanner does not light up, but the keyboard backlight control responds normally

I am away from home and will be returning in a couple of days when I can try to reinstall stuff from the CDs. In the meantime, has anyone else encountered this problem?

Thank you kindly in advance!

A:Black Screen, no cursor, on my own

After the initial panic wore off I more thoroughly checked various blog posts and found one that seemed to describe my problem exactly. I tried the fix and it worked!

Here's what to do:

1. Make sure the computer is unplugged
2. Take out the battery
3. Open the laptop and hold down the power button for 30 to 60 seconds
4. Leave the battery out and connect the power adaptor
5. Power on
6. If it all works, then power off and feel free to reconnect your battery

I'm not computer-savvy enough to know what this did, but it worked. I hope it works for others, too!

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RELEVANCY SCORE 59.2

hello...i have install software yeshield from http://yesshield.com/ ...after i restart it....my laptop have black screen with cursor only after 'welcome' screen....how to fix it....,.i recently do restore point and this is not solved my problem...
Sorry for my broken english....

A:black screen with cursor only

"yeshield.com" seems to not be a valid website.

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RELEVANCY SCORE 59.2

Hey guys, I am new at this page but I know a lot of stuff about PCs etc. But I have a problem I can't solve for weeks now.
First I open my pc and it loads normally.
Then after it loads the Windows logo I get a black screen with the cursor, I can move that. It stays like 30 seconds like that and then loads.
Any idea please?

A:Black Screen with cursor

Cursor?? You mean mouse pointer I assume? Is it before or after logon?

logoff to welcome screen. Then logon again (preferable as another user). Same issue?
Troubleshoot Application Conflicts by Performing a Clean Startup So boot with almost nothing running. Same problem? Revert back to normal boot afterwards.

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