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Error code 0x6 when attempting to reinstall Windows 7 (on computer that stupidly was upgraded to Windows 10)

Q: Error code 0x6 when attempting to reinstall Windows 7 (on computer that stupidly was upgraded to Windows 10)

I have a Dell Inspiron laptop (c. 2009) that had Windows 7 Home Premium on it. A couple months ago, I did the free upgrade to Windows 10 after continually getting prompted by Windows. Big surprise, my computer is not compatible, and therefore I can't see
anything on the monitor without plugging it into the TV via a HDMI cable, the "Start" button at the bottom left corner doesn't work, etc. It would also not let me go back to Windows 7 within the 30 days period. The laptop works perfectly fine minus
Windows 10 have screwed it up.

After talking to Dell support, they said Windows 7 needed to be reinstalled via a DVD. My friend had an original, unopened Dell reinstallation DVD with Windows 7 Home Premium 64-bit. When I try to do the reinstall, I choose "look for updates,"
and when it is in the "Setup is copying temporary files" first part of the install, the Unexpected error message with error code 0X6 telling to restart install pops up. I have tried multiple times, and I continually get the same error message.

Please help!

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Preferred Solution: Error code 0x6 when attempting to reinstall Windows 7 (on computer that stupidly was upgraded to Windows 10)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I keep getting a Partition Error when trying to Reinstall Windows 8.1 on my laptop using a USB.
My laptop is a HP Envy.

A:Partition Error when Attempting to Reinstall Windows 8.1

Hi ZiJie Can you write down here the error message you are receiving, word for word? Also, where did you get the Windows 8.1 .iso from? What program did you use to make your USB bootable with it?

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I am working on a client's laptop, and have been unable to update to Service Pack 1. Stand-alone manual installer results in error 0x800f081e

I have also run the System Update Readiness Tool, and this is the most recent log:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-12-23 17:24

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS Registry Error 0x80070002 Package_for_KB2695962_SP1~31bf3856ad364e35~amd64~~ failed to get Visibility

Checking Component Store

Seconds executed: 531
Found 1 errors
CBS Registry Error Total count: 1

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So; I have a Dell Inspiron 7720 laptop with a reformatted hard drive and I need to reinstall windows 7. I do not have the original Reinstallation DVD that came with this exact laptop but I do have one from another Dell Laptop ( a Studio 1558) and another Windows 7 disc from a desktop (the discs and the OS that was on the laptop before the HDD fail are all Windows 7 Home Premium 64Bit). When I turn on the laptop with either disc and mash F12 and then select "CD/DVD/CD-RW Drive" from the boot options the screen immediately displays "Operation System not found" and stays at this screen until restarted.
I have run a full diagnostic check and everything passed, I have made sure the CD-RW Drive is no.1 in boot priority (don't imagine that matters if I  manually select it). The HDD and CD-RW Drive are detectable in BIOS too.... I have no idea what the problem is, any help will be greatly appreciated!!
Many thanks in advance,

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I reinstalled my Windows 8 OS, with HP Recovery Media Disc, three days ago, only to recieve this message:                                                                                                              I have reinstalled Windows a few times, and am very familiar with the process. In the past, after completing the download, I simply went to Windows Activation and clicked "Activate" and it was done, no "Product Key" required. I Immediately called Microsoft, and was in formed that my install was "Blocked". I called back yesterday only to be told that my Copies of HP RM were ""Not Valid" and to contact HP Support for a "Valid" product Key. I looked up my Microsoft Licenses information today:                                                                                                                                             ... Read more

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I upgraded to Windows 10 from Windows 7 Ultimate that was upgraded from WinXP Pro. My SSD with the OS is glitching and failing. I think it needs to be replaced. This Time I am thinking about a RAID setup with 2 500MB SSD drives.

I have ordered two of these disks from Amazon. Hope they will do what I want. Amazon.com: SanDisk Ultra II 480GB SATA III 2.5-Inch 7mm Height Solid State Drive (SSD) with Read Up To 550MB/s- SDSSDHII-480G-G25: Computers Accessories

I never got around to making a recovery disk, but DO have my Windows 7 Ultimate disk that upgraded me from WinXP

What can I do?

A:Need to reinstall Windows 10 on a new SSD from upgraded version

You can perform a clean instillation if you have the ISO for 10. It's already activated for that motherboard so it should be a simple process. Just back up your data first and you're set.


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I have a Samsung laptop that needs reformatting. It was originally purchased with Windows 7 Home Premium, then upgraded to Ultimate using Windows Anytime Upgrade. I have a paper copy of the HP to Ultimate product key, and the laptop itself has a sticker with the OEM Home Premium product key.

Can I create a bootable USB stick using, say, a Windows 7 Pro DVD I have, and deleting the ei.cfg file? I don't think I have a Win7 SP1 DVD sitting around anywhere.

I just reinstalled Win7 Pro onto a desktop PC last week, and had to go through all the updates which took many hours. I'd like to try to slipstream all the updates if possible.

I tried Microsoft's software recovery website, entering the Ultimate product key I have, but it would not allow access to anything with that key.

A:Best way to clean reinstall a previously upgraded copy of Windows?

You'd have to install Home Premium along with all its updates, activate, then run the Anytime Upgrade again to unlock the few extra expensive features hardly any consumer needs.

This is why the modern method to handle reinstalls is to save a backup image so you don't have to do all this more than once.

Everything needed is here to get and keep a perfect Clean Reinstall Windows 7.
Handling the media to unlock all versions and make a bootable installer is discussed in Step 1.

Read the Special Note for Samsung owners at the end.

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i upgraded from windows 8.1 to 10 but had a problem in upgrading so i had to upgrade it again and now its asking me to activate windows but saying activation key not found.
i contacted Microsoft and they informed me that i should contact Toshiba.
how can i retrieve activation key.

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I try to start windows firewall and i get this error message.

A:Windows could not start windows firewall on local computer error code 5

Merged topics.  Title was: Sound, Audio Ads Running on Desktop ~ OB I get random virus audio ads running on my laptop. How do i get rid of them?

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Windows 10 - Product Key/code Finder for upgraded version

I have upgraded to Windows 10 from Widows 8.1 (pre-installed) , on my "ACER Aspire E1 472P- 6491" laptop by taking advantage of the free upgrade offer and successfully activated Windows 10 . I therefore do not have a Windows (8.1 or 10) product key , as the Windows was pre-loaded on the laptop .
How & where I can find the Microsoft Product Key/code for Windows 10 installed on my laptop ? Is there any Product Key/code Finder/Viewer help/programme for upgraded version of Windows 10 ? This will be useful if system fails and/or HDD crashes in future. Thanks

A:Windows 10 - Product Key/code Finder for upgraded version

Windows 8.1 key is embedded in bios. Run showkeyplus to extract it.

Windows 10 does not actually use a key - licence is tied to hardware, so the key you see for Windows 10 is a dummy generic key.

Once Windows 10 has been installed and activated once, the MS activation servers remember your hardware and automatically activate future reinstalls. Occasionally, this glitches, and yuh can use old 8.1 key to reactivate.

Also best protection against hdd failure is to make an image backup using Macrium Reflect Free or similar.

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I purchased the factory cd for my laptop to re-install my os (Windows 7 64 bit) but when I try to boot from it I get an error \boot\bcd, 0xc00000e9, An unexpected i/o error has occurred. It happens when I try to boot from my internal cd-rom drive and also from an external usb drive. I can view the contents of the cd from either drive. Any help would be appreciated.

A:Error 0xc00000e9 (|boot\bcd) i/o error when attempting to reinstall

Try wiping the HD first with Diskpart Clean Command using the Win7 disk or Repair CD System Recovery Options.

If Recovery disks still fail to complete then using the installer provided to do the vastly superior Clean Reinstall - Factory OEM Windows 7.

If this has the same problem then test the Hard Drive with the maker's bootable HD Diagnostic CD scan.

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A couple of my programs/games would not launch giving me a similiar error. After some research I believed it was a problem with .NET, well now I can't reinstall it. I've tried numerous things that have been mentioned on this forum. I'm going to copy and paste the error log that Framework gives me. I appreciate any help!

OS Version = 6.1.7601, Platform 2, Service Pack 1
OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
CommandLine = C:\319e883a88db7b428d78\\Setup.exe /x86 /x64
TimeZone = Eastern Standard Time
Initial LCID = 1033
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: AlwaysUploaded
Number of applicable items: 11
Exe (C:\319e883a88db7b428d78\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (C:\319e883a88db7b428d78\Windows6.1-KB958488-v6001-x64.msu) failed with 0x240006 - (null).
Exe (C:\319e883a88db7b428d78\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (C:\319e883a88db7b428d78\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20111108_073153681-MSI_netfx_Core_x64.msi.txt
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:03:50).

A:Attempting to reinstall .NET Framework Fatal Error (0x80070643)


* Have you a System Restore point created PRIOR to this problem that you can roll back to?

* Start > Control Panel > Search box > type troubleshooter > click Troubleshooting > System and Security> Fix problems with Windows Update.

* Try to install it again.
More troubleshooting steps / links...

You receive

VS2010 SP1 - Installation failed with error code: (0x80070643), "Fatal error during installation."

Updated: what to do if other .NET Framework setup troubleshooting steps do not help - Aaron Stebner's WebLog - Site Home - MSDN Blogs

.NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

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I am trying to install Windows 7 32-bit RC on a desktop PC. I have previously used this disk successfully to install the OS on a laptop.

I keep getting an error message to the effect thatWindows cannot install required files.
Error code: 0x80070570Initially I thought that this was due to a flaky DVD drive but I have now installed a different drive and am still getting the same message. I also tried a SATA DVD drive but it seems that the Windows 7 installation process didn't like (have drivers for) this interface

edit:I have previosuly managed to load Windows 7 64-bit RC on this PC but had some problems with stability so thought I would give the 32-bit version a go.

I notice that some people have got around this problem by burning the DVD at slow speeds and by using a USB drive to boot from; since I have successfully installed using this DVD, the former doesn't seem relevant and I don't have an 8GB USB drive available. I will try running MemTest86+ on the system on the off-chance.Any explanations / other suggestions . . . please . . . ?

ps - I have just downloaded a new copy of Windows 7 32-bit RC, burned it at 1x and have got the same unhelpful error message

A:Error code: 0x80070570 when attempting to install

Welcome surv1v0r.

Burn the iso again with imgburn @4x speed and try again!!

Good Luck

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I am having this problem with windows 10 with a license on motherboard, I am cautious about deleting profiles for fear of it making my operating system no longer activated. Is this a concern or will the machine automatically know what to do? now I have done
a backup before on an external Weste5rn digital drive, but I want to use this other drive, now this drive is also locked at bootup once the machine is booted I then unlock the drive. This is why I want the backup on this drive so I can keep it locked if desired
then I can use the other external hard drive for my file history drive

Could the fact that I have the drive locked be the cause of the error or is it more the profile issue, there are about 5 profiles visable under regedit 

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Just upgraded Vista to Windows 7 Home Premium. When attempting to back up to an external hard drive with Windows back up in control panel it stops at about 20% completed and gives me the error code: 0x80070002. What can I do to fix this so that I can back up?

A:Error code: 0x80070002 while attempting back up

Hi NubeeW7,
This issue may occur if there are duplicate accounts on the computer.
Please try the following suggestions and see if the issue can be resolved:
Step 1: Backup registry key
1. Click Start, click Run, input "REGEDIT" (without quotation marks) in the Search box and press Enter.
2. Navigate to the following registry key by expanding the "+" beside the registry tree in the left pane:
HKEY_LOCAL_MACHINE/Software/Microsoft/Windows NT/CurrentVersion/ProfileList
3. Right click on "ProfileList", click "Export"; please name the file as "RegBackup" (without quotation marks) and then save it to the C:\ drive as a backup.
Note: In case we need to undo the modification, we can double click this RegBackup.reg file to restore the registry key.
Step 2: Delete the duplicate account
1. Click the Start button, type ?regedit? (without quotation marks) in the Search box and press Enter.
2. Navigate to the following registry key by expanding the "+" beside the registry tree in the left pane:
HKEY_LOCAL_MACHINE/Software/Microsoft/Windows NT/CurrentVersion/ProfileList
3. Delete the duplicate profile list keys there.
4. Exit the registry editor and reboot the computer to check the results.
Please check if the issue can be resolved.

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I am attempting to perform a back up ready to install windows 10. Each time I try I get the following message :
"The system cannot find the file specified (0x80070002)"
What is this and what do I need to do to over come this problem?
I should also say that I am creating a system image, is this necessary?
I would be grateful for some help please.

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So I bought an external harddrive the other day (WD Elements, 1 terabyte) in order to back up my computer (Dell Inspiron 1545, Windows Vista).
I've had this computer for years and have never been able to back it up, so I tried the other day.
The first time I tried to back it up it took almost two days and ended up just restarting the computer. When I checked it still said I had never backed up my computer.
The second time I tried it simply quit the backup and said it "couldn't find the specified files".
I tried it again and it gave the error code 0x80070002 but that was all the information it gave.
I'm wondering if it has to do with another problem I've been having for a few years now, which is that my computer will make a series of loud beeps every time it is started, restarted, or woken up from hibernation (but it is quiet from sleep mode). I had figured it was a hardware rather than a software issue though since the computer has been through a lot and has some damage to it, and the beeps are different each time instead of simply beeping, for example, seven quick times. And then it will go to the screen that goes "repair computer, start windows in safe mode, start windows normally" etc.
Basically, I know I need to back up my computer and would like to do so as quickly as possible...so any help is greatly appreciated.
EDIT: Okay so I messed up and its Windows 7 (don't know how I did that) but now I know I'm under the wrong top... Read more

A:Error code 0x80070002 when attempting backup

If you are worried about losing data I would suggest backing up your data to a form or removable media, like you external hdd, CDs, DVDs, or flash drives.
You can right click on the start orb and choose Open Windows Explorer, then click on the C: drive.  You can ope Documents, Pictures, or other files or folders, and click and drag these to the removable media.
Before backing up the operating system I would suggest repairing it first.  I would suggest doing a repair installation.
Instructions for a Windows 7 Repair installation.
A Windows 7 Repair Installation will require a installation disc.
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
Part A, Steps 1a - 6a
The ISO image will need to be burned to a DVD in order to create a bootable installation disc.
1a)  To burn a ISO file to a DVD please download ImgBurn and install it.
2a)  Insert a blank DVD into your CD/DVD drive tray, and then close the tray.
3a)  Open Im... Read more

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I'm not sure how long it has been this way because I have not noticed anything else abnormal going on but when I tried to access my firewall yesterday it said it was not set to the recommended settings. When I attempted to open it to fix this I got Error Code 0x80070424 with the message "Windows Firewall can't change some of your settings". I ran several Malware and anti-virus scans and my system now comes up clean but this is still the case. I looked on several forums for other people having the same problem and tried a few things that fixed it for them but nothing happened on my end. I saw there were a few topics started here regarding the same issue but I didn't want to start editing my registry on my own without some guidance. Thanks...
Mod Edit: moved to Am I Infected~ boopme

A:Error Code 0x80070424 when attempting to access firewall

Please download TDSSKiller from here and save it to your DesktopDoubleclick on TDSSKiller.exe to run the application, then click on Change parameters

Check Loaded Modules  and Detect TDLFS file system.  Do not check Verify file digital signatures (even though it is checked in the example)If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now

Click Start Scan and allow the scan process to run

If threats are detected select Skip for all of them unless I instruct you otherwiseClick Continue

Click Reboot computerPlease post the contents of  TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply===================================================aswMBR--------------------Download aswMBR and save it to your desktop.
Please disable your real time protection of any Antivirus, Antispyware or Antimalware programs temporarily. They will interfere and may cause unexpected results.If you need help to disable your protection programs see here and here.Double click the aswMBR.exe file to run it. Please allow when you are asked to download AVAST antivirus engine defs.Wait until the AV update is done, then click on the Scan button to start. The program will launch a scan.

When done, you will see Scan finished successfully. Please click on Save log and save the file to your desktop.

Please post the contents of the log in your next reply.NOTE:  aswMBR will create M... Read more

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Hi, just recently got asked to fix a laptop that has an error of windows 7 home premium not being genuine. However through some attempts and google-fu I can't find a way around it. No original CD-key nor installation discs. Also tried entering a different code so after I found out how to check the product key it displays the newer one. Any other way to find the old one?

A:Windows 7 not genuine. Different computer so no error code yet.

Quote: Originally Posted by Epharix

Hi, just recently got asked to fix a laptop that has an error of windows 7 home premium not being genuine. However through some attempts and google-fu I can't find a way around it. No original CD-key nor installation discs. Also tried entering a different code so after I found out how to check the product key it displays the newer one. Any other way to find the old one?

See it this tutorial helps out. Product Key Number for Windows 7 - Find and See

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Hi guys,

So sometime within the last month or so I noticed my laptop was starting to act funny when trying to access files over the homegroup on my desktop--it was asking me for my credentials every time I restarted the computer, and wouldn't remember them even when I checked the box. As best I could tell it was using my computer's name as my domain, so when I typed in the username/password I also had to type in the "domain" of my desktop, which was simply its name.

Anyway, I didn't think much of it until recently I wanted to fix this problem, and I noticed more problems. I first removed both computers from the homegroup. Then, I tried to make a new homegroup on my laptop. But attempting this results in the error message you see in the thread title, and no error code at all.

However, I can still create a homegroup with my desktop, and I can even join that homegroup from my laptop. But after joining, I cannot access the video/audo/photo folders that are shared on the desktop and the icons for them are generic, not the unique ones for each folder type. However, once I share any additional folders from the desktop, I can then access all the folders from the laptop, once I have entered the same login information it had started asking me for weeks ago. Oddly, my desktop can access those same folders on my laptop without any trouble, as could my wife's laptop!

I have scoured the Internets looking for answers. I've tried several solutions, including some that w... Read more

A:Windows cannot set up a homegroup on this computer - no error code

Assure that there is no HomeGroup in the network and then perform the following steps. So you must leave the Homegroup from all networked machines first.

1. Use the Troubleshooting tool. Please open Control Panel and click the Troubleshooting icon. Click "Network and Internet" and select HomeGroup.

2. Can the Troubleshooting tool find the cause and fix the issue? If not, please move on to the next steps.

3. Verify the following relevant services.
a. Click "Start", type "services.msc" (without quotation marks) in the Search Bar and press Enter.
Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue.
b. Right click the "Peer Networking Identity Manager" service and choose Properties.
c. Please click the Stop button to stop the service temporarily.
d. Access the following folder:
e. Clear all the files and folders inside.
f. Start the following service gain: Peer Networking Identity Manager
g. Reboot the computer and you should be able to rejoin the HomeGroup.

4. Enable IPv6
a. Open "Network Connections" window, right click the "Local Area Connection" and click Properties.
b. Select "Internet Protocol Version 6 (TCP/IPv6)"
c. Click OK.

5. Temporarily turn off firewall on the machine then try to create or set up the Homegroup again.

can't create a homegroup on ... Read more

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Error code 2755 when attempting installation for any product.

I am getting Error 2755 when attempting to install or during installation of Java as well as a few other products I have tested as a cross-comparison to this error.

Upon attempting installation it states "The system cannot open the device or file specified."

When you click "Cancel" it states: "The installer has encountered an unexpected error installing the package. This may indicate a problem with this package. The error code is 2755."

The computer has Windows XP with SP3 and is fairly up to date, 99.9%. I need some ideas or help in fixing this. I am busy trying to search out some items but I'm hoping someone has fixed this before.

Thank You for yor input

A:Solved: Error Code 2755 when attempting installation of products...

Ok, if you want the short version... skip the links I posted for reference and just follow the steps. Its about 5 minutes or less depending on your machines stability and ability to compute your moves. I recommend you to reboot your computer in between steps and before you begin be sure to create a System RESTORE point as well.

This was written using XP, your system will vary slighty but not much. And YES, this is the broad basics.

Two things first...

Find out what version your MSI installer is and if it needs updating. NOTE: i would have guessed you would of received a different code or error if you just needed an update!?. Such as a message stating to be out of date; needs updating; is corrupted; etc.. i'm failry sure it works this way too. I was also getting an error 2755 when attempting a JAVA install. This turned out to be related to the "Windows Installer" not being set to Automatic and/or the service Started!
1.) --> Start --> Run --> type "Msiexec" (Case insensitive and without quotes))

Should this attempt not work, Microsoft lists the long run around to this as ...--> Start --> Run --> type either "command" or "cmd", and at the command prompt enter the "Msiexec". In either case read the information posted in the box, if any all you will need is the version number.

This machine had stated "V 3.01.4001.5512" which as of September 10, 2010 a new version was released to which this m... Read more

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It says

Error 1606: could not access network location <Common Adminstration Tools>.All users

I can't burn CDs til I reinstall this software. Any help is appreicated. Thanks


A:I upgraded to XP and when I try to reinstall Easy CD creator I get error 1606

I found this info......

http://groups.google.com/groups?q=E...[email protected]&rnum=12

Hope it helps.

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I am running Vista 64 bit with SP1. I do not know if my problem relates to the operating system or SP1 specifically but it may do.
I have recently tried to install two things on my system. The first was a digital TV tuner (USB dongle type). My system would not recognise the hardware, then it had a problem finding the drivers and when I guided it to the installation disk it eventually came up with the error code:
0x800F0247 A problem was encountered while attempting to add the driver to the store
I thought the dongle must be faulty so I returned it to the manufacturer.
I subsequently tried to install drivers for my Nokia phone and went through the same problems. However I had previously installed the drivers for this on another computer so I know it works but on my computer,  after much searching by windows and having to again direct it manually to the installation CD, I again get the message:
0x800F0247 A problem was encountered while attempting to add the driver to the store.
Does anyone have a detailed step by step guide on how to get my computer to add drivers to the driver store when installing new hardware? I ask for a step by step guide because I am a novice at this and the problem just will not go away. I really need to solve this issue.
Many thanks.

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I have a computer that was Windows Vista. It was heavily invested with tons of viruses and programs that shouldn't have been downloaded. It did not have anything important that needed to be kept. I planned on installing Windows 7 so I ran the windows 7 upgrader to ensure it would work, and it passed the tests.

I wiped the hard drive. I then tried to install windows 7 and when choosing the unallocated space on the hard drive to install it to, I get the error "Setup was unable to create a new system partition or locate an existing system partition. See the setup log files for more information."

I'm using a bootable usb flash drive. The iso is an official windows 7 iso from this site: http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/. I have used this iso to install windows 7 on other computers and haven't had a problem. I'm using this program to burn the iso to the flash drive: http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/. I have also used this program before and never had any problems.

After failing to install, I tried to install ubuntu on the computer and it installed with no problems. Then, tried installing windows 7 alongside ubuntu and still got the same error.

The computer is a toshiba satellite A205-S5866

Any help would be appreciated.

A:Error When Attempting to Install Windows 7

When installing, while on the screen to select partition, use the advanced tool to format the drive first and see if that works.

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I have ran the following (following this post: Windows Update Posting Instructions

1. System Update Readiness Tool (SURT)
2. SFC Scan

Attached screenshot (Windows Update_2016-09-03_18-36-16.jpg) references the error. I have tried a lot of different things from Google but no avail. I'm not sure why I keep getting this error, please assist. I'm running on a Windows 7.

Link here for the log: https://drive.google.com/file/d/0Bwu...ew?usp=sharing

A:Error when attempting to update windows

What happens after restart
Which updates installed and which ones failed ?
Are these installed KB3020369 & KB3172605 ?

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Hi there

While im playing splinter cell double agent after about 3-5 minutes the computer reboots and gives me this error:
Error code 1000008e, parameter1 c0000005, parameter2 aac0401e, parameter3 a6fc570c, parameter4 00000000.

I don't know why this error keeps re-occuring and i really need help with this problem.

My computers specs are AMD DUEL CORE 6000+, 2GB OF RAM , ATI RADEON HD3650 512MB 128 BIT AND WINDOWS XP SP3.

I have the latest ati drivers and i have tried to play this game on both sp2 and sp3 and it still does the same thing.

help would be greatly appreciated.

A:Windows Error code 1000008e Reboots computer while playing a game

Hi run a Ram test.

Download and burn the ISO to CD
Boot from that CD and run the memory test overnight or at least for a few hours.

Download BlueScreenView.

Download>and post the last 4-5 minidump from the scan.

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Hello Experts,

I have new laptop with windows 8
I installed one program that I need to work and I am getting the error: fatal error 171 while attempting to report error 171 

Troubleshooting done:
1- Reboot the laptop
2- Uninstall and install 2 times 
3- Tried to run the program in compatibility mode with older windows, even other laptop with windows 8 is working just fine
4- Tried to install MVF runtime, it didnt continue the installation but no error message appeared
5- Tried to check for windows updates, up to the latest ones
6- Tried to update MVF, but I got error messages that it cannot be installed  

Many thanks in advanced 

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Hello. I am posting my issue in list format so that none of the important details get ?lost? in the paragraph format.

1. When I go to the firewall screen and click "Use Recommended Settings" I get the following message: Windows Firewall can't change some of your settings Error code 0x80070424.
2. Windows Firewall is NOT listed in my services so it is not possible for me to turn it on that way unless someone can tell me how to make it appear.
3. I?ve already tried creating ?repair.bat? in notepad which did not fix the issue.
4. When I run MBAM it doesn't find anything however MSE did find Alureon. Every time I tried to remove it, the computer would not start normally and I had to go through Startup Repair. This time I just quarantined it and it restarts just fine.

I can only assume that the Windows Firewall is related to Alureon but I definitely don't know for sure. Please help...

A:Error When Attempting to Start Windows Firewall

Welcome aboard Please download Farbar Service Scanner and run it on the computer with the issue.Make sure the following options are checked:Internet ServicesWindows FirewallSystem RestoreSecurity CenterPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.

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so my custom pc was working all fine and everything up until I cleaned the dust catchers (with a dry rag). When I turned it on again, it kept on boot cycling. I managed to fix this by taking out the RAM and putting it back in.

However, when it turned on fully, my SSD seemed to be messed up, in that windows was no longer installed. I downloaded another windows ISO file (windows 10 academic), and made a bootable USB drive. When the computer booted into the installer, I tried installing windows on my SSD (Drive 0 unallocated Space), however I get 'We couldn't install Windows in the location you chose. Please check your media drive. Heres more about what happened: 0X80300002.'

The drive is completely wiped, due to the the delete and format options being greyed out and the free space matching up with total space.

I also formatted my hard drive and attempted to install on that, to the same error.


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I have about 15 laptops running Windows 7 Pro SP1 (brand new, just out of the box).  I've been able to install quite a few updates on about 3 of them (just started working on them).  However, now, I'm getting error code 80200011 when I attempt
to install additional "required" updates. 
I've tried clearing the BITS queue, deleting softwaredistribution folder and ran SFC and nothing came up as being an issue.  I've searched the net on this issue, but there doesn't appear to be much on this specific problem.  These systems
are behind a proxy server.  I have other (XP, Windows 2003) systems that are able to update, but is there an issue between WIn 7 and some proxy servers?  If so, why would I be able to install some updates?
Any help or suggestions would be GREATLY appreciated. Thanks all.

A:Windows 7 Pro - Windows Updates Error Code: Code 80200011

Chek that your proxy is configured correctly, and if you can follow these steps to resolve this issue : stop the Windows Update service and make sure that the "Backround Intelligent Transfer Service" and "Cryptographic service" are started and then go to
C:\Windows and rename the software distribution folder to UpdateOLD , and finally restart the Windows Update Service

Oussama Oueslati | System Engineer | vNext Consulting

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i have Vista Basic edition
a few weeks ago i opened an email on my laptop that i shouldnt have

i've got a virus or something now that redirects all my google and yahoo searches, it wont let windows defender update, and for a while had my computer completely at its knees by crippling my browser completely, and not allowing the vista systems disk to crash my computer and just start off a'new.

THAT has been resolved, but there are still some problems that are seeping through more and more

i have the free version of avast! i've run hijackthis and advanced systemcare

i've got my browsers up and working again, i havent tried to wipe the computer clean yet cause i really dont want to lose everything i have.

currently, as i've stated search engines redirect all my searches to bullbleep ads and other sites trying to get me to download crap
and windows defender cannot update

it says that it cant check for updates and says error code: code 0x80244019

when i run systemcare and it hits security analyzer it says that there is a problem and gives me "suggestions" but seeing as im not a computer expert i dont know what to do with it

please help i really would like to have my computer running like its healthy self self again
thank you in advance for any help i receive
and if there is anything i wasnt very clear on please let me know, im really bad at explaining things and will try again

A:windows defender error code 0x90244019 [computer infected with virus or malware]

Welcome to BCTHAT has been resolved, but there are still some problems that are seeping through more and moreYou are still infectedThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When ... Read more

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i have suddenly got this message 'one of the USB device attached to this computer has malfunctioned, and Windows does not recognise it'. it says error code 43. the usb drives (2 in no.) have stopped working as in they dont recognise the external hard drive
or pen drive.  I have a HP pavilion dv4 series notebook.  the usb drives were working fine - however suddenly yesterday this strange message cropped up. life has taken a drastic turn! please help.
in device status is says:  Windows has stopped this device because it has reported problems. (Code 43)
location: Port_#0002.Hub_#0005
driver provider:  microsoft
date of driver: 21-06-2006
driver version: 6.1.7600.16385

A:error code 43 with message 'one of the USB device attached to this computer has malfunctioned, and Windows does not recognise it'.

Hello Linda and anyone else who stops by: 
for anyone having a hp laptop...try this link - it worked for me...
Re: usb hub error


10-23-2009 07:58 AM

It actually turned out to be annoyingly easy. 
I finally managed to track down a web post where someone was having the same issue. Taking their suggestion, I turned the laptop off, unplugged it, and pulled out the battery for a few minutes. Then rebooted and... *ding*... works fine.
Seems there's a capacitor on the usb controller that must store a charge to keep the settings fresh. And unless you drain the charge completely from the board, they can get corrupted. Since I rarely turn my laptop off, it never gets drained. I'd power-cycled
a few times since having the problem, but never pulled the battery. 
I'm glad it's a simple solution, but I have to confess to being a bit disappointed by this.  Seems like this should fall under the "you shouldn't have to do this" category. 
Maybe this will help someone else, at least.
Quote END

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I apologize for the length of my post, but I'm going to try to be as descriptive as possible. This is my first home-built machine, so I don't have the safety net of a tech support plan and am pretty baffled.

Background: I wasn't even using my computer when this problem started. I noticed the BSOD from across the room. I had installed Box.com's new syncing software earlier in the day. After installing it, Windows Explorer crashed a lot, so I ran a system restore to the point before I installed it. I also had some funniness where MSE asked to be validated again -- I think that was before I ran the system restore.

Current situation: When I boot up my computer, I'm given a choice to run something called Startup Repair or to try starting up normally. If I choose Startup Repair, Windows begins to load files, but I get a BSOD before it's finished. If I choose to start up normally, shortly after the Windows splash screen appears (but before the colorful animation begins), I get a BSOD that quickly disappears as the computer reboots automatically (I don't know how to stop this). This will happen repeatedly if I keep telling it to start normally.

BSOD code: I seem to get a different one each time. The most common one is 0x0000007E, but I also see 0x00000050, 0x00000019, 0x0000000A and others.

Things I've tried already:
- I removed one stick of memory, still got BSOD. Replaced it with the other stick of memory, got the same result.
- I tried using the Windows 7 CD to do a repair (or... Read more

A:BSOD as Windows starts - Different code each time, can't reinstall/rep

Today I figured out how to get to the Safe Mode menu. But when I select Safe Mode with Networking, I get a BSOD and the computer quickly reboots (too fast for me to see the BSOD code).

Anyone have any ideas what this could be? Does this sound like a faulty motherboard? This doesn't seem like a HDD issue, but I'm not an expert.

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I am trying to use all the 4 GB of RAM that I have for my computer so I decided to "upgrade" to 64-bit. The only problem is that when I boot from the installation CD I get a memory management error. I know that my CPU is 64-bit capable as well as my video card. As for everything else I am not sure of. What is a way to fix this problem because I desperately need to upgrade to 64-bit. Any other information that you may need might not be on here, but until then you can ask so i can help you guys out as much as I can to help fix my problem.

A:Memory management error when attempting to install Windows 7 64-bit

Orbiter, can you give the exact error message?

If you still have an OS installed please run the Windows 7 Upgrade Advisor - Download - Microsoft Windows. It will tell you if everything is compatible

You say you need to upgrade to 64 bits. May I ask why? Apparently the Pentium D might be slower when running 64 bits applications than 32 bits.

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Before I begin here are a few pieces of information you should know.

1. I have three computers: A DELL running Windows XP, A MAC running OS 10, and an old DELL running Windows ME
2. My ISP provider is Comcast and I have a Linksys Wireless Router which provides internet to both my MAC and XP machines. My Windows ME computer however can't seem to connect with the router so I have no internet on that machine.
3. Finally, my Windows ME computer is filled with malware and I am having a tough time trying to remove it without internet access.
Today, I managed to install Nod32 Standard Version (Windows 95/98/ME) onto my ME machine by downloading the EXE on my XP computer burning it onto a CD, inserting the disk into my ME machine, and running the installation process on that computer. Unfortunately, since I don't have internet on that computer, I wasn't able to update the virus database because I don't have internet on that computer. I ran 2 in-depth scans anyway though and on the first one it detected 1000+ pieces of malware (most of which were trojans) but was only able to remove a lackluster 6 pieces. The second scan had similar results.
Right now I'm not really sure what coarse of action to take but if anyone could help me with these questions, that would be extremely beneficial.

Why am I not able to connect to my wireless network? Is it because my computer is so old that wireless routers were not even available option at the time?

Is there another... Read more

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Computer model: Panasonic Toughbook CF-31
OS: Windows 7 SP1
Processor: Intel Core i5-2540M CPU @ 2.60GHz 2.60GHz
RAM: 4 GB (3.89 GB usable)
System type: 64-bit

CBS.zip - Google Drive

I ran the SURT tool Windows6.1-KB947821-v34-x64.msu.
Ran fine, no problem.

Ran sfc /scannow
"Verification 100%"
"Windows Resource Protection could not perform the requested operation."

Also ran

I still get the "Windows Update Error, Error Code 80070643, Code 9C57"

A:Windows Update Error, Error Code 80070643, Code 9C57

Hi Qpuser,
lookin at your logs
couple of questions
Are you dual booting or have the OS on your D drive/partition.
can you also run, in following order

and sfc /scannow

copy/paste the results please.


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Hi, I've had my current PC for a few years now and in that time I've done a fresh installation of Win7 several times always via USB. Today I inserted my trusty flash drive, set it as priority device in BIOS and after pressing "any key to boot from USB" I get hit with "A disk read error occurred". This has never happened before and I'm using the same 8GB flash drive I've always used.

I've spent the entire day reading threads on here and other forums and am absolutely stuck. Here's what I have done thus far:

- Tried the flash drive in every available USB port

- Created a new ISO from my original win7 disc and put it on USB using different methods (Rufus, WinToUSB, wintobootic and even just using the classic CMD)

- Tested the flash drive on 2 other computers, both of which were able to boot and load the Windows installer without issue

- Tried several other flash drives, all gave the same error but worked fine on the other computers

- Tested a flash drive with Ubuntu which worked fine so I know I'm not unable to boot from USB full stop

- Looked around BIOS to change things people have suggested but none of the options like disabling secure boot appear for me. This really shouldn't be an issue anyway as it's always worked before.

Now, there have been 2 very odd things happen. Firstly, after trying for hours and hours I unplugged the hard drive I had in there (sata) and replaced it with a brand new one (ssd). When I pressed a key to boot I didn't get a... Read more

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I upgraded my computer to windows 10 from windows 7
I believe I have a virus or trojan from the reimage site
what is my first step to remove this virus or at least check for virus
Computer is crashing from my wireless internet connection and working really slow
also curser is doing weird things when I try to email
cheers rick

A:computer upgraded to windows 10

To start off with; I dont think you have a virus it sound more like a driiver problem or something simple but to double check please use this tool from Norton
"Norton Bootable Recovery Tool​"
​I have it and it works great
install it on the PC then make a USB Flash Drive recovery drive with it; boot your PC to the flash drive and then scan for virus's make sure your PC is online when you scan it.
It should come back clean if it does not it will clean the PC of bad stuff.
whether or not your infected I recommend "Norton Security"
its a really great antivirus I have had it for years and have never been infected with bad stuff.
Please let me know what the scan comes up with and we will go from there.

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Computer display keeps changing sizes, runs slow , and keeps timing out of internet.. am I infected by a virus and what are my first steps to resolve the problem

A:computer upgraded to windows 10

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

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Please help my y40-80 is stuck here

A:Y40-80 when i upgraded to windows 10 error stuck o...

When i upgraded to windows 10. It said its going to restart multiple times right then when it restarted. Only once it was stuck on the loading screen, then i tried the shift+f8 combo it didnt work it was still stuck at the lenovo logoPlease help

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I had a touchscreen on my Gateway ZX series computer. It had a touchscreen and was wireless. After loading windows 8 my touch screen no longer works, my printer won't scan to computer and I can longer get to my banking information. There's other things that may be affected too but these are the main ones. Everything worked beautifully before I upgraded. I've tried troubleshooting and googled for hours. I found nothing specific to Gateway. I tried to download drivers but that failed to. I would love some help. Thanks!

A:Upgraded to Windows 8 on Gateway computer

Whenever you install an operating system you will have to install device drivers afterwards. Ideally you should check to see if compatible drivers exist before you change your operating system. If so, you can download them in advance and have them available on a USB flash drive or optical disk when you are ready. If the Gateway website does not show any Windows 8 compatible drivers for your PC, you might have to reinstall your previous OS.

Does the PC in question have an internet connection? If so, see if Windows can find drivers through the Device Manager. I don't have Windows 8 so I can't be sure of the specifics of how to do so.

When you say you failed to download drivers, what exactly do you mean?

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Getting a new computer and husband will get this one. How do I go about changing the sign in so it has no 'connection' with my new one. I want him to have his own Microsoft account. Would switching to Local Account and then back to Microsoft Account let me accomplish this?

A:Upgraded Windows 10 computer going to new owner

Ya you could do that, what I would do is switch back to a Local account. Then make a new local account for your husband. Switch to that account, and then delete your former local account, but do it from the new account. Make sure you save your files old account files to the new desktop.

Remember that creating a new account brings up the Settings tile to New Users. Maker sure you add strictly a Local account with no phone number or MS account - You can create the MS account later. Don't even bother with a password, this is just for a quick setup.

Once you are logged into the new account, and before you switch make sure you assign Administrator access to it in Control Panel (Manage Another Account, Change Account Type of the new account to Admin) or else you won't be able to manage the old account.

Then Log Into the new, manage the old, delete it with the option to save all of your user data to a desktop folder. Easy Peasy.

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So basically I upgraded from windows 7 to 10 few days ago before that I had no issues. I also installed an SSD and new 16gb ram and installed OS on SSD.

I have my 144hz as my main monitor and a secondary monitor with 60hz with an HDMI cable plugged in since my gfx card only has 1 port. I never had an issue with this before but as of now I've noticed how tabs load in slowly and how they really lag when you move them I'll provide some short clips and you can see how it looks. Also videos / streams kind of lags small stutters and the video speeds up randomly it kind of looks like the computer can't keep up with the video.

https://streamable.com/3qc09 - with 60hz hdmi monitor plugged in.

https://streamable.com/6z0yh - with 60hz hdmi monitor plugged in.

https://streamable.com/qr6wu - with hdmi monitor unplugged. Only 144hz monitor plugged in.

https://streamable.com/59ey3 - with hdmi monitor unplugged. Only 144hz monitor plugged in.

At first I thought it was that I needed to install graphics drivers, adobe but I've done all that. I felt a difference when I unplugged my hdmi monitor but it still doesn't feel 100%.

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About a year ago I upgraded my computer to Windows 8. This , coupled with a RAM and an HDD upgrade, made my 5 year old computer run the best that it has in a long time, and I was happy.

Windows 8.1 then came out, and I tried to update. It wouldn't let me, as I would get an error. I really wanted to upgrade as I was having some sort of issue with my Apps. They would start up, load for a few seconds, and then crash without even displaying.
The computer worked fine in Desktop mode however, so I decided to go on with my life.

Yesterday, I finally had time to try to upgrade my computer again, so I decided to do so.
It actually managed to download the whole thing, so I was excited to upgrade my computer.
I went through the upgrade process, but when it finished I noticed something strange.

My computer was running slower. Much slower.
Once the upgrade finished, I scrambled to try to figure out what could cause it to be so slow.
I tried a virus check, disc cleanup, defragmentation and care with iObit's advanced systemcare, but none of them seemed to work.

I stumbled upon an online source which said that it could be a corrupt profile issue. And indeed, I checked another user profile on my machine and it seemed to be working better, and the Windows 8 apps actually ran.

So I tried to do what they told me to: move all the files in one User folder to another and remove the old profile.

Turns out that wasn't such a great idea either.

I created a new user profile.
Whil... Read more

A:Upgraded to Windows 8.1, ruined my computer

I suspect your first clue is in the messages you saw - 'drive error' notification. The second clue you gave me right at the start - 'made my 5 year-old computer run the best'.

In a short sentence, I suspect your HDD is giving out due to old age, and you should buy a replacement drive and do what you need to do to 'clone' your HDD onto the new drive as soon as possible.

In the meantime, take extreme measures to backup every bit of precious private data to secure removable media (if you don't do already - as you should). I would also suggest that if possible, you should stay with 8.0 until you acquire a newer PC, as there may be some incompatibilities with 8.1 on your present motherboard.

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cannot shut down laptop...have to force it to shut down every time....after upgrade

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