Over 1 million tech questions and answers.

Computer Hijacked by "Support Tool" "Virus Protection" Prog

Q: Computer Hijacked by "Support Tool" "Virus Protection" Prog

my computer was hijacked by "support tool" a so called virus protection hijacker. i'm in safe mode with networking now & attached you see my hjt log file. help please. THanks!

actually, i'm on a different computer. it has windows xp home ed. & its a dell inspiron 530S

also, in trying to fix the problem initially, my wife deleted the file "rundll32" beacause the virus stated that had a virus error. so this file may be missing as well & we may need to replace it.

RELEVANCY SCORE 200
Preferred Solution: Computer Hijacked by "Support Tool" "Virus Protection" Prog

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Computer Hijacked by "Support Tool" "Virus Protection" Prog

I posted this yesterday to get help for a "Support Tool" hijack on a computer. Please help. Log file attached. Thanks.

Read other 3 answers
RELEVANCY SCORE 166

ATT DSL support installed this prog twice on my machine incident to a support event (boy are they bad . . . ). I have two of them listed in Add Remove programs, along with a slew of registry entries for the prog(s) and Add Remove will not remove them - when I click on uninstall nothing happens, even after restarting the computer. There is a Program Files directory for the prog(s), but no uninstall prog there. How do I get rid of this mess? A general google search for "remove att-rc self support tool" to no avail . . .

A:How to remove prog "att-rc self support tool"

  
Quote: Originally Posted by gripshift


ATT DSL support installed this prog twice on my machine incident to a support event (boy are they bad . . . ). I have two of them listed in Add Remove programs, along with a slew of registry entries for the prog(s) and Add Remove will not remove them - when I click on uninstall nothing happens, even after restarting the computer. There is a Program Files directory for the prog(s), but no uninstall prog there. How do I get rid of this mess? A general google search for "remove att-rc self support tool" to no avail . . .


Try booting into safe mode and removing them. Are you sure you dont need them?

Read other 5 answers
RELEVANCY SCORE 165.2

Hey everyone,
        I am trying to get the REST queries to work with the sharepoint end points instead of graph end points. I first created an app with relevant permissions and have given it the admin consent. Then I am hitting the https://login.microsoftonline.com/<tenant>.onmicrosoft.com/oauth2/token?Content-Type=application/x-www-form-urlencoded end
point with https://<tenant>.sharepoint.com as resource. I am then using the access token retrieved to give the rest call to https://<tenant>.sharepoint.com/_api/v2.0/drives/b!3indYSbqZ0-hVSPnCgIZy-2xDMh7jH9AuQnEzJMc6TEfQoSJvJT-R6tT0lFBQiPr/root/delta
but it is failing with "error":{"code":"generalException","message":"General exception while processing"}}. The REST response code is 401 Unauthorized. I have filed a Microsoft support ticket but they
have asked me to post on these forms. Can someone please help me with this? I am not able to move forward because the error is pretty generic and doesn't give any additional details.
Thanks,
Sai Kiran Katuri.

Read other answers
RELEVANCY SCORE 154.4

The System Fix Virus & Privacy Protection Virus hijacked and infected my system: WinXP (64-bit). They've caused my default web browser to change frequently (each time I reboot my PC). So I've been having trouble getting rid of all of this malware/viruses from my system, since I use Windows XP x64.

ComboFix.exe and TDSSKiller.exe are not compatible with my Windows XP 64-bit system. So how do I get rid of the malware/viruses from this computer without those apps that were made to get rid of the following problems on other Windows OS's?:

The latest version(s) of ComboFix and TDSSKiller don't work on the 64-bit version of Windows XP, but they are compatible with other versions of Windows: 98, XP, VISTA, 2000, 2003, 2008 and Windows 7!

1. System Fix Virus (the first virus that affected my Windows system, 2 days ago.)
2. Privacy Protection Virus (behaves almost exactly like the aforementioned virus)
3. Google-Redirect Malware (redirects all my searches to this site: 63.209.69.107)

Thanks in advance to ANY users for helping me and others with this malware/virus problem: I understand and read the previous pinned-thread about the revelant malware/virus issue that Windows-users solved with the programs I've been unable to install on my system. The aforementioned malware/viruses began to infect my PC on December 14, 2011 (since that day, I haven't found a single anti-virus program that can detect the Google-redirect malware/virus on my system).
&nbs... Read more

Read other answers
RELEVANCY SCORE 153.2

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?
 

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

Read other 16 answers
RELEVANCY SCORE 152.8

Could anyone explain the differences to me.
Also, does anyone know a good piece of virus toolkit that can actually remove them as well as prevent them?

T.I.A.
 

A:Difference between a "virus removal tool" and a "patch"?

A virus removal tool removes the virus from your computer meaning that the file is already on your system and running, so it stops it from running and removes the file. A patch however is used to prevent bad things from being installed, usually released when big worms hit, like SoBig, MSBlast, CodeRED...etc...So patches are to prevent and removal tools are to remove files already installed.
 

Read other 2 answers
RELEVANCY SCORE 152.4

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:
Cdrom
Imapi
redbook

PLEASE HELP




OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
Motherboard: Dell Inc., 0FF049, , .HWPLLB1.CN1296167S5169.
Antivirus: McAfee VirusScan, Updated: Yes, On-Demand Scanner: Disable
 

A:Solved: Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE

Read other 6 answers
RELEVANCY SCORE 152.4

I double-click and get "search" instead of "open"--only when I click a disk, like Hard Drive C: or Floppy A: or CD F: and so on.

It didn't used to do this, so I must've inadvertently changed some setting somewhere, but darned if I can find it now.

Any ideas?
 

A:Solved: On the "my computer" list, I double-click on disks and get "search" instead of "open"

Read other 12 answers
RELEVANCY SCORE 151.6

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".


Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":




The second picture is of the properties window of the first .mp3 in the list above:




I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:




Also, the properties window correctly shows the duration also:





I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

Read other 8 answers
RELEVANCY SCORE 151.2

Ok, so im new here so hey everybody..

to the point: my laptop is "stuttering"/lagging/skipping.
whatever you wanna call it its doing it.
my video/music/and cursor skip every second for a splt second it starts on start-up and dont stop til i turn my laptop off. it happens in a pattern its not random, ive done checked my drivers, spyware, and m RAM is good.. so can someone please help me? ***could it be because my battery wont hold a charger? so it has to be hooked up to the charger at ALL times or it dies Example: is the charger not got the "juice" to run the laptop by itself so it studders/skips..*** i dont know if this has anything to do with my problem but i ran "event viewer" and found this : The following boot-start or system-start driver(s) failed to load:
Cdrom
Imapi
redbook

PLEASE HELP
 

A:Whole computer "studders"/"skips"/"lags" .. have event viewer report (PLEASE HELP)

**(DONT KNOW IF THIS WILL HELP..)***

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 39723 MB, Free - 23484 MB; D: Total - 12684 MB, Free - 3633 MB;
 

Read other 2 answers
RELEVANCY SCORE 150.4

I cannot get to the "run" application. i cannot fins the add/remove programs, disappeared from control panel. and it denies me access to things bc it says i am not the administrator when i am. also, my windows update thing always says i have 11 new updates to install even after i installed them. every time i startup or shutdown it takes forever saying it's updating the computer stage 1..2...3. here's the log from hjt:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:41:00 PM, on 10/21/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16711)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\XPSMiniViewGadget\XPSMiniViewGadget.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\SetPoint\LBTWiz.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\Microsoft Works\WkDetect.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTi... Read more

Read other answers
RELEVANCY SCORE 146

Hi all,

I'm puzzling this one. In the folder options when I choose 'view' the radio button to show the hidden files is missing. I've already checked the registry at the HKLM/Software/Microsoft/Windows/CurrentVersion/Explorer/Advanced/Hidden

and everything seems ok (value for 'Type' is 'group' etc.). Using the XP tweak (Kelly's corner #155) shows the hidden files, but the button still missing.

Another thing that I encountered with was that from the start menu the "Help and Support" not working. Again, the registry seems fine, and the process is activated (started). This came up when I tried to use system restore option - with no success.

Virus scan didn't find alerts of any kind

To make a long story short- below is the log file of HiJackThis. Please review it and reply if you see something to be concerned with for repairing my computer.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:36:54, on 21-Dec-08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAf... Read more

A:missing "show hidden files" button + "Help and Support" not working from start menu

Ok I found the answer (after quite a lot searching), as follows:

1. for the 'Hidden files' radio button - I used methods 1 and 2 from here-
http://www.technize.com/2007/05/13/s...s-not-working/

2. for the helpcenter I just reinstalled it as described here -
http://windowsxp.mvps.org/rebuildhelp.htm
note that the file 'dataspec.xml' is needed to be available for this, and it can't be done directly from the XP CD. The thing that worked for me was to insert the XP CD, and use the file that in my computer (C:\) and afterwards another file on the CD.

Again, all this happened with no virus detection, so I believe that there is no infection. However, if someone has remarks on the HiJackThis log I've put, feel free to add them.

Have a nice day,

Fitch.

Read other 1 answers
RELEVANCY SCORE 145.6

This "Persistent" error at startrup: The instruction at "0x7919af2" referenced memory at "0x00000010". The memory could not be written.
Sometimes appears at shutdown too.

Please help me fix this "Nagging problem"?
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz, x86 Family 6 Model 15 Stepping 11
Processor Count: 2
RAM: 3316 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 384 Mb
Hard Drives: C: Total - 305242 MB, Free - 109486 MB; D: Total - 239013 MB, Free - 221087 MB;
Motherboard: Intel Corporation, DG33BU
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Disabled

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:17:37 AM, on 7/8/2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\netdde.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\P... Read more

A:The instruction at "0x7919af2" referenced memory at "0x00000010"Tech Support Guy Syst

Read other 10 answers
RELEVANCY SCORE 145.6

Ok, so basically, whenever I turn the computer on, 3 error messages appear:

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee.exe

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee1.exe

- Error loading H:/Archiv~/GBPLUG~/gbiehcef.dll. Couldn't find specific module.

(sorry if some terms are incorrect, my computer is in Spanish, to I tried to translate as best as possible)

Please help me solve this terrible problem, it is really getting me on my nerves! (oh, and if this helps, I've recently donwloaded this so called "Limewire acceleration", and whenever I ran the setup, it didn't work. I don't really remember the name of the website I downloaded it from, sorry...)

A:Can't Open "My Documents", "Trash" or other files in "My Computer"!?

Hi and Welcome to the forum

I am almost certain that you have malware problems. Most like caused by you doing file sharing/ P2P - Limewire.

Suggest that you go here and follow the directions:

http://www.techsupportforum.com/secu...oval-help.html

Please be advised that the malware people are very busy and it could take a couple days to assist you.

BG

Read other 1 answers
RELEVANCY SCORE 145.6

I thought I was computer savvy until this problem came up. When I double click my computer, recycle bin, control panel, etc, the hourglass comes up for a few seconds, goes off, and nothing else. No error messages or anything, just nothing. I have viewed a few of the threads covering this and a common link was the hijack this result. I have posted that here, and really hope that someone can help me with this. I have run SpyBotSD and adaware, I have run mutiple virus scans, I did an SFC, and the final thing was to repair windows using the original disk, none of which has help. I am running Window XP w/SP2. Any other suggestions would be certainly appreciated. Hope to here from someone soon. MTCS, out.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TDSTEL~1\ENTERN~1\app\pppoeservice.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusCl... Read more

A:I cannot open "my computer" "control panel" "recycle bin", etc...

You may want to reinstall the operating system.

Backupthe files that are importantto you before you reinstall.

The "New" installation will overwrite the current one

If you do not format your hard drive before the reinstall the installation should not harm your files (That's why I suggest backingup your files) and will speed up the installation process.
 

Read other 1 answers
RELEVANCY SCORE 144.8

My office just upgraded, and I can no longer use Windows XP. On this system, I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network, and another one expedited the launching of useful programs and lists. Each task on each taskbar was represented with a big custom icon to save eye strain. I had them installed in opposite vertical margins, and they were set on auto-hide to keep them out of the way when not being used. Just move your mouse pointer to the left or right margin, and BAM! Sorry for the cliche, but I really got used to the convenience of what I had set up, and I just don't think I can be as efficient without anything comparable.

Now there appears to be nothing comparable in the Windows 7 GUI, and it's making me sick with rage! I see only the option to put a "toolbar" on an existing "taskbar", and no option to create any additional taskbars! This cramps up your one-and-only taskbar, plus the tiny toolbar access buttons require way too much precision for anything that's supposed to be quick. When you've figured out how to bring up that ridiculous button, the list that it yields is small enough to cause painful eyestrain - nothing efficient, much less cool about this at all! I have seen customization options in other OS GUIs that may have resolved some of these issues, but I see none such in W7.

I have tried every google search string that I can think of, and found... Read more

A:Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"

Several possibilities here: Second taskbar in windows7? [Solved] - Windows 7 - Windows 7

Read other 1 answers
RELEVANCY SCORE 144.8

Entering the bios limits me to certain options. Is there anyway to access the other options? sorry, newbie here.

A:No "usb legacy support" "qfan" options on my asus laptop bios.

If your BIOS doesn't include such options, then they simply are not there.

I don't know about hacking BIOS's, and I wouldn't suggest it at all. You could brick your motherboard.

However, you should check with your manufacturer's website and see if there is an update available for the BIOS that may increase available options.

Read other 3 answers
RELEVANCY SCORE 144.4

Hi,

When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

Hi,
As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?
Thanks!


We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Read other 6 answers
RELEVANCY SCORE 144.4

I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

Read other answers
RELEVANCY SCORE 143.6

Here is my hijack log file ::

++++++++++++++++++++++++++++++++++++++++++++++

Logfile of HijackThis v1.98.2
Scan saved at 20:53:27, on 16-9-2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\mqsvc.exe
C:\WINDOWS\System32\mqtgsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Winamp\Winampa.exe
C:\PROGRA~1\GUITAR~1.18\uninstall.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Plextor\PlexTool.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Fil... Read more

Read other answers
RELEVANCY SCORE 143.6

I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.
D: is CDROM (CDFS)

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

A:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."

Bump.

Read other 14 answers
RELEVANCY SCORE 143.6

I am trying to use the fsutil file setshortname to set "Program Files" to PROGRA~1,

but the system is giving me an "Error: Access is denied" response.
what I have typed:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>cd /d D:\
D:\>fsutil.exe 8dot3name set 0
The registry state is now: 0 (Enable 8dot3 name creation on all volumes).
D:\>fsutil file setshortname "Program Files" PROGRA~1
Error:  Access is denied.
And I try it in Safe Mode.It is also "Access is denied.".
Can someone
help me?

A:"fsutil file setshortname "Program Files" PROGRA~1"=>"Error:Access is denied."

Hi TimFF,
This might be related with the UAC settings, check this thread:
give full permission for the users in program
files folder
The steps in the above thread is not recommended.
For the short name usage, we may consider to create a directory-junction from
PROGRA~1 to C:\Program Files:
With the following commands:
mklink /J "C:\PROGRA~1" "C:\Program Files"
Reference:
Mklink
Best regards


Michael Shao
TechNet Community Support

Read other 3 answers
RELEVANCY SCORE 142.8

It seems that no matter how I set this, after the next start-up it reverts to "15 minutes".  What registry key controls this?

Read other answers
RELEVANCY SCORE 142.4

I am having the hijacked home page problem that others are having. However, my hijacking started with the "coolwwwsearch" and then went to a "youfindall.net" page that, as described before, cannot and will not be changed to my regular homepage, "youfindall.net" is the page I'm currently stuck on. I have read some of the instructions about downloading the 'Hijack This' program for the 'coolwwwsearch' problem, is this where I start for 'youfindall.net' too? I am a novice to these forums and am quite computer stupid, but, I can follow easily understood instructions. If I do complete the 'Hijack this' instructions and save the log somewhere, (where?), how do I 'show you its contents'? Please be as basic and clear in your instructions as possible. Thanks for the help. ALF64
 

A:Hijacked home page-"http://youfindall.net/" & "coolwwwsearch"

Read other 16 answers
RELEVANCY SCORE 141.2

I bought a new laptop computer in December of 2006, and the guy from CompUSA was so nice, he threw in a free McAfee Virus Scan Plus! I was very happy and excited to not have to spend the extra money.

Now, it's September, and I just saw on the McAfee Security Center window, that it says the expiration date was December 30, 2006. Thanks for the free 2 weeks CompUSA guy! UGH! Anyway, now I have no idea how messed up my computer is, but I can tell it is slowing down.

Please help! What can I do to check the damage I've already allowed to happen, and what virus scan software would you suggest from now on? I'm a little sick of McAfee!

Thanks so much!
 

A:"Tricked" into Over 9 Months on a new computer with NO VIRUS PROTECTION!

Read other 8 answers
RELEVANCY SCORE 140.8

ok!!!!!!!!!! what is it and how do i fix it,,,, eyes crossed knees woobly help?????????????????????
 

A:[Solved] mplay32.exe,1"/play/close"%L"." and sndrec32.exe"%L"."

Read other 9 answers
RELEVANCY SCORE 139.6
A:"msvcr80.dll is missing from your computer." WindowsUpdate_00000643" "WindowsUpdate_dt000"

Hi,

Please share more information with us, when did you found this iussue? what action are you doing when you found this issue?
Plese first refer to this KB, does it fit this issue?
NET Framework update installation error: "0x80070643" or "0x643"
http://support.microsoft.com/kb/976982/en-us
More information will be appreciate.
Regards
Yolanda
TechNet Community Support

Read other 5 answers
RELEVANCY SCORE 139.6

Made a HUGE mistake, messed with the settings under "My Computer" > "Manage" > "Services> and also the "Local Users". Now having trouble, can not see my "Start and Task Bar", the "windows"+ ''e" is no longer working.

How can I restore the Services & the Local Users account without having to reinstall my whole computer? I am afraid I will loose lots of files... I do not remember what exactly I changed, but some of the "Services" I changed to "disable" now when I try to open properties and change them back, I am unable. The right click to get to properties is not working.

Your help is highly appreciated.

A:How to restore the defaults for "services" under "My Computer" > "Manage>

I am not sure about the "quick" way of restoring, but what you can do is go back to services, "RIGHT-CLICK" the white area select "HELP" then the third option is "Default settings for services"

you can see what the default was and manually restore it. I have tried to copy and paste it below

==========================================================

Service Startup Type Log On As Additional information
Alerter Manual Local Service
Application Layer Gateway Manual Local Service
Application Management Manual Local System
Automatic Updates Automatic Local System
ClipBook Manual Local System
COM+ Event System Manual Local System
COM+ System Application Manual Local System
Computer Browser Automatic Local System
Cryptographic Services Automatic Local System
DHCP Client Automatic Local System
Distributed Link Tracking Client Automatic Local System
Error Reporting Automatic Local System
Event Log Automatic Local System
Help and Support Automatic Local System
IMAPI CD-Burning COM Manual Local System
Internet Connection Sharing Manual Local System
IPSec Services Automatic Local System
Logical Disk Manager Automatic Local System
Logical Disk Manager Administrative Service Manual Local System
MS Software Shadow Copy Provider Manual Local System
Net Logon Automatic Local System
NetMeeting Remote Desktop Sharing Manual Local System
Network Connections Manual Local System
... Read more

Read other 3 answers
RELEVANCY SCORE 139.2

I'd ask someone to investigate this "Customer Protection Tool" I've installed off http://www.netiba.com and it's now arousing my suspicions.

I've originally heard about it in an email apparently from Stormpay.com, where I hold an account (which I've never used). Stormpay said it was now certified by NetIBA and I was invited to download NetIBA's tool that would sit in the Taskbar tray and alert me for every site I visited in Internet Explorer that wasn't registered with them. Of course, I've found Stormpay did appear to have registered with them as a genuine financial organisation site, as a NetIBA baloon message showed.

The problem is that I don't know what this tool actually does it, and as I can't find references to NetIBA anywhere in the Internet (using Google), I think it may be a malicious tool that's actually being published under a new name. I did run SpyBot, Ad-Aware and SpywareBlaster but none of them see it. Another thing that makes me wonder is that a file called Setup.log in the folder where I've installed this thing is garbled (it isn't text) and I wonder why would any sane application want to do that. The main executable, NetIBA.exe, shows as 1220608 bytes in size, apparently created on 2/Mar/05 at 14:11:26, but when I see its properties in Windows I don't see a Version panel, which arouses my suspicions still more.

I hope someone can install this application (carefully) and try a... Read more

A:Suspected "Consumer Protection Tool" by NetIBA

Read other 11 answers
RELEVANCY SCORE 139.2

Ok so I'm using a custom visual style made by another user however I don't really like the buttons used that I mentioned above. The creator states it is acceptable to change the theme to however you like as long as you don't redistribute it anywhere.

Ok so I opened up the .msstyles file (using Restorator) located in the theme folder of this VS. I went into the images directory and located what seems to be the images used for the buttons. Intuitively, it seems like it would make sense to replace those images with different ones (perhaps from another visual style) and it should change them. However, would this actually work? Could the theme get messed up in some other way (like proportions or something if the new button images are smaller)? I don't know of any other way to change them that would be easy.

But I did run into another problem. For some visual styles I can't even locate those buttons in the images directory. Where else would they be?

A:Changing the "minimize" "maximize" and "close" buttons of a theme

Use Windows Style Builder to do that...

Read other 9 answers
RELEVANCY SCORE 139.2

Hello guys, the last week I've been strugling with these nasty BSODs. At first I thought it was my HDDs as ntoskrn.exe somewhat hinted towards that from googling it. My HDDs have been causing a lot of trouble earlier as well due to their somewhat long years of service. However, I've recently reformated my computer and installed W7 on a brand new Corsair Force GT 120GB SSD hoping the BSODs would go away, they didn't.

I googled BSOD and I stumbled upon this forum and I thought I'd give it a try. I'm somewhat desperate, as I need my computer working for both work, school and amusement.

I've been trying to run Memtest in order to test my memory but without any results. I'm also currently running on only on 4GB chip instead of two, to see if the problem still exists. Also, without any results.

This is the second time I'm writing this thread btw, I was just about to post it and my PC crashed.

Here is my two logs + dxdiag (last crash didn't generate a log oddly enough).

Here is additional hardware/gear that I use:

Razer Megalodon 7.1 Headset
Razer Naga
Logitech G19
Logitech C920 (Webcam)
Corsair 750W PSU

My temperatures are also good. Both CPU and MB idles at around ~25. GPU's all good too. I'm also using a Corsair 650D chassi with dustfilters at both air-income so dust is minimal. On top off this, I use airpressure to clean away dust somewhat regularly and I also did exactly this 2 days ago when I reinstalled the pc.
... Read more

A:BSOD - "Memory management", "Bad pool header", "ntoskrnl.exe"

Are you over-clocking? Is the bios set to its defaults? Is the SSD set on a SATA 3 port in AHCI mode?
 

Read other 5 answers
RELEVANCY SCORE 139.2

I am using Windows 7 on my laptop and I have question about when to use "Home", "Work" and "Public" profile.

If I am logging in without setting password, and I am logging in network with "Public" profile, then will any other user, who can see my computer, be able to enter my computer and check the contents on my computer ?

I am connecting to a network and there are 6 other users connected to this network. In the set network location window, if I select the netwoek as "Home", does it mean that other 6 users will not be able to see my computer on network and if I use "Public", then all other six users will be able to see my computer on network ?

Thanks

Read other answers
RELEVANCY SCORE 139.2

Hi everyone!

Yesterday my HP laptop (Windows 7) started getting BSOD with various types of errors (mostly "STOP: 0x00000F4", "STOP: 0x0000007A", "c00021a" and one "missing %hs, c0000135"). Most of the time it restarts without any issues and works fine right after the BSOD and then an hour or two later I get a BSOD again.

I have tried restoring to Last Known Good Configuration, startup repair, hard disk check, virus scans and I also uninstalled any recently added programs I could think of and cleared up more than 50% of my hard disk space. None of these seem to have helped and I still get BSOD regularly.

I have attached the folder from the SF Diagnostic Tool and would appreciate any advice!
Thank you!

A:BSOD every few hours: mostly "STOP: 0x00000F4", "c00021a" & "c0000135"

Welcome to the forum.

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
------------------------
Upload a screenshot using: CrystalDiskInfo For how to upload a screenshot or file, read here
Test your Hard Drive(s) by running: Hard Drive Diagnostic Procedure
------------------------
Test and Diagnose RAM Issues with Memtest86+: RAM - Test with Memtest86+


   Tip
Pay close attention to Part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


------------------------
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:Piriform - Speccy
CPUID - HWMonitor
For how to upload a screenshot or file, read here

Code:
*******************************************************************************
* *
* Bugche... Read more

Read other 5 answers
RELEVANCY SCORE 139.2

Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

Read other answers
RELEVANCY SCORE 139.2

Example sentence: vrytim I prss ths kys, nothing happns. Now I'm writing with my on-sreen keyboard. I'm clueless when it comes to computer stuff. How do I fix this? Is this a software problem, or a hardware problem?Help is much appreciated!

A:Kyboard deos not respond to the keys: "e", "d", "c" and "3"

My keyboard hath the thame problem with the thupid eth key. The blathted thing ith driving me nutth.

All theriousneth...er...seriousness aside, usually, that is a hardware problem. Can you find or borrow another keyboard and see if it will work correctly on your machine?

Read other 6 answers
RELEVANCY SCORE 138.4

Got my computer back today (Windows XP), and my background is now all green with a black box in the middle saying "Your System Is Infected...etc"

Also a red circle with a white X in the task bar

I can't open the task manager

Can Anyone Help???...

Downloaded HiJackThis

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:51 AM, on 12/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\dlcqcoms.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\sy... Read more

A:"Your System Is Infected" Background + "Internet Security 2010" virus/malware problem

Hi and welcome to TSF.

I'm afraid HijackThis no longer provides the information we require.

We want all our members to perform the steps outlined in the link given below, as far as they possibly can, before posting for assistance.

http://www.techsupportforum.com/f50/...lp-305963.html

If you have problems with any of the steps, simply move on to the next one and make a note of the problem in your reply.

Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply - it may take a few days.

This thread will now be closed.

Read other 1 answers
RELEVANCY SCORE 138.4

Got my computer back today (Windows XP), and my background is now all green with a black box in the middle saying "Your System Is Infected...etc"

Also a red circle with a white X in the task bar

I can't open the task manager

Can Anyone Help???...

Downloaded HiJackThis

My log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:51 AM, on 12/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\dlcqcoms.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\i... Read more

Read other answers
RELEVANCY SCORE 138

virus.. popup "Malware Wipe" "the spy guard" and alot of commercials like porn poker and more crap..
this is what I get when I start internetexplorer
Recommended Anti-Spyware Software: Pest Trap, Malware Wipe, Spy Guard Internet Security

TOP RATED
Pest Trap
Most popular spyware/adware cleaner software all over the world. Cleans all known viruses and worms.

Visit Website Free Scan
Malware Wipe
Became one of the most popular programs very fast. It`s really easy to use and at the same time very effective.

Visit Website Free Scan
The Spy Guard
Developed as the most efficient spyware cleaner with realtime protection.

Visit Website Free Scan
Brave Sentry
Award-winning spyware removal utility that will help you fighting all kinds of spyware including keyloggers, trojans and password thieves.

Visit Website Free Scan
AD Protect
World's leading software application that checks, protects and re-checks spyware and spam vulnerability in your home computer.

Visit Website Free Scan

WARNING! YOUR SYSTEM IS VULNERABLE TO HACKERS' ATTACKS AND BREAKDOWNS!
Attention! Your system is currently exposed. Any remote computer can easily browse following folders and files on your computer:
- \Windows\System32
- \Program Files\Internet Explorer
- \My Documents
- Drive C:\ files
Click here to download official intrusion detection system (IDS software)
YOUR PRIVATE INFORMATION IS IN OPEN ACCESS TO OTHER COMPUTERS
Your... Read more

A:Solved: virus.. popup "Malware Wipe" "the spy guard" and alot of commercials

Read other 14 answers
RELEVANCY SCORE 137.2

I think I am infected with Malware, Spyware, or some type of virus. My desktop background has become a bright red screen with a toxic symbol on it and underneath it, it says "Your Privacy Is In Danger!" On the bottom right, in the taskbar, right next to the time and date, it says "Virus Alert!" My computer is also attempting to run anti-Spyware programs all by itself, opening browsers with websites to Spy programs and pop-ups warning me of possible hackers. Below is my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:36: VIRUS ALERT!, on 7/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched... Read more

Read other answers
RELEVANCY SCORE 137.2

The "Idle-time Full System Scan" in Norton 360 v4 is bogging down my computer constantly, and there is no option to turn it off in "Automatic Tasks".

I contacted Norton and (after several attempts to find someone at Norton who could understand what I just said above and getting "hung-up" on over Norton chat. Inexcusable!!!) I was able to get a hold of a technician who told me that Norton intentionally removed this option "for security reasons, because they didn't want people turning it off".

The problem is, people will then be forced to turn it off by turning off ALL scheduled tasks (under "Settings/Scheduling/Schedule:Manual Schedule") and that is an even worse security problem than the relatively small one that would be created by turning off idle-time full system scanning.

Once the system has completed a full system scan, all files are on-access scanned anyway, so running a full system scan every 3-4 days is rather silly and extremely annoying--especially, because it will continue to try to run every time the system is idle if you cancel it.

A warning urging the user to not turn off idle-time full system scans without fully understanding the risks, and after explaining the risks, would be VERY preferable. Or at least the option to run the full system scans when the system is idle on a certain day of the month/week! The schedule for idle-time full system scans really needs to be separate from other tasks. In fact, t... Read more

Read other answers
RELEVANCY SCORE 137.2

hi every body
My PC has lots of files called "Thumbs.db" & "System volume information" in all its drives.I cant delete these files and I think the cause of shutting my pc down automatically and showing blue screen is these files.the operating system is win xp/sp2.
I don't know what to do with these and what anti virus will delete them.please help me.
thanks
 

Read other answers
RELEVANCY SCORE 136.8

I have searched to see if this was asked before without any success. Maybe someone has run into this problem before.
When I open "my computer" or "control panel" after I close it...it automatically goes into Internet Explorer as a blank page. Most of the time, when I close the IE blank page...it stops responding and I have the control-alt-delete to "end the program"
Thanks in advance for any help.
 

A:closing "my computer" or "Control Panel" open internet explorer window

Possibly malware - anything openning ie on its own raises an alarm in my books. Post a HJT log to the malware removal section of the forum and let the experts take a look at it
 

Read other 3 answers
RELEVANCY SCORE 136.8

The hard drive is a Western Digital 320 GB that I've had plugged into this computer before (and worked). Then i got a virus and had to do a recovery of windows.

Ever since then I can't get windows to recognize/show it in my computer. I just "disabled" and "enabled" it in device manager to no effect. I have a C, D, and E drive which are: two partitions on the hard drive, and then the CD drive (respectively).

So i'm stuck, not sure where to proceed since it's obviously not the hard drive itself, I use it on my xbox all the time. What next?

A:External Hard Drive doesn't show up in "my computer" but does in "device manager"

Does it show in Disk Management ? ?
Right clik My Computer...select Manage...then Disk Management.
Find the drive...right clik it and select Properties.
Report back with your findings.

Read other 15 answers
RELEVANCY SCORE 136.8

Hello,

I?ve got a computer infected with the ?System Fix? Virus. I believe the OS is Windows XP Professional. Searching the Tech Support Forum lead me to this thread:

http://www.techsupportforum.com/foru...le-614906.html

Since that thread is getting quite long, I figured I?d start a new one. Everything happened as ?pleasehelppleez? described. All programs shut down, and a phony repair program pops up and takes complete control. Luckily, we have a second computer on the network that works.

I first tried booting into safe mode with networking, which gave me a blank desktop, and no programs to run except for McAfee Security Center (this computer IS protected and regularly updated). I ran a scan, which showed several problems and fixed them (I forgot to save a log). After much internet research, I found several sites suggesting fixes, notably:

hXXp://www.geeksailor.com/how-to-remove-uninstall-system-fix-virus-removal-guide/
and
hXXp://www.foxcrawl.com/2011/11/16/how-to-remove-system-fix-malware-clean-up-guide/

In safe mode, I was able to access utility files from my working computer through the network. I installed and ran Malwarebytes, which again, detected several problems and I fixed them (forgot to save a log). I rebooted into normal XP, but once the Windows desktop appeared, the ?System Fix? started up again.

Following the advice I?d seen, I ran ?Rkill.com?. After several tries, Rkill eventually closed down System Fix. I ran MBAM again, ... Read more

A:"System Fix" virus hijacked computer

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please try running dds again in Safe Mode and post/attach the logs in your next reply.

Please also attach the gmer log.

------------------------------------------------------

Read other 19 answers
RELEVANCY SCORE 136

Hewlett-Packard
HP Pavilion dv7 Notebook PC
Intel(R) Core(TM) i7 CPU
RAM: 6 GB
64-bit Operating System

It started while i was browsing anime viewing websites on Firefox.(Both of which I've used for years.) Also note AVG's Resident Shield was online, and i don't remember going anywhere strange or downloading strange files. I had scanned used malwarebytes anti-malware the day before and found nothing.
Randomly, I received a blue screen stating something like "Client side encryption is not supported by the remote server even though it claims to"

After restarting, my computer failed to start normally.(I think it failed to load the operating system?) It went to some kind of auto repairing thing to fix itself in order to startup properly. But it failed.

Safe mode = same as above

Last Known Good Configuration = same as above

Bootlogging? Debugging? Description was it would mention at which startup file it failed to load. It loaded files from the top of my screen to almost the middle, which is about < 10 things. It failed, and without telling me any new information, did the "same as above".

3 attempts of system restore. One was more than a month ago. It would get to the end and "finish" restoring for a brief moment, then immediately show an error pointing to "...Appdata/Roaming/Firefox/(jumble of letters).profile/session(the rest was cut off, but i thought i could see half an "s") It said it couldn't replace the file?

chkds... Read more

A:"Client Side Encryption not supported by..." --> "computer failing to load"

Its the server that you were on, it did not like the encryption that that server was using.

Read other 4 answers
RELEVANCY SCORE 136

I have a big problem here,
I have used my hard disk for 9month,
Yesterday when I watched movie on the half way,
My hard disk suddenly disfuntion,
And I thought my laptop problem due to always lagging so I restart my computer.
But after that I can't read my hard disk (WD)in my computer.
It can read in computer management there.

Ways I try:
1)I try to uninstall and reinstalled again,BUT it doesn't work.
2)I try to unchecked the hide folder and device at view.
3)I try to update the software BUT it still disfunction.
4)I try to use disk management and initialized it BUT there appeared CANNOT INITIALIZED Due to I/O device error.

Any solution for me ?

A:Hard Disk can't read in "my computer ", "initialized",I/O device error

The most usual cause is that the Hard Drive is beginning to fail. Back up your stuff. Go to the website of the manufacturer and test the drive.

Read other 8 answers