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Error Code: 80070658 (Windows Update Encountered an Unknown error)

Q: Error Code: 80070658 (Windows Update Encountered an Unknown error)

I have been having problems installing 8 updates since early May 2012. I am getting the error code in the title line.

The updates are:

[LIST][*]Security Update for Microsoft Office 2007 suites (KB2596672)[*]Security Update for Microsoft Office 2007 suites (KB2596792)[*]Security Update for Microsoft Office 2007 suites (KB2596880)[*]Security Update for Microsoft Office 2007 suites (KB2597162)[*]Security Update for Microsoft Office 2007 suites (KB2597969)[*]Security Update for Microsoft Office Excel 2007 (KB2597161)[*]Security Update for Microsoft Office Word 2007 (KB2596917)[*]Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267)

I have run FixIt, but to no avail. I have also turned off services and rebooted and ran Windows Update and still got this error.

Do I need to just skip these updates, or somehow troubleshoot this and fix it. If I need to fix it, I need help.

Regards, and thanks.

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RELEVANCY SCORE 200
Preferred Solution: Error Code: 80070658 (Windows Update Encountered an Unknown error)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 124.8

I was given an HP Compaq Presario C500 that was headed for the garbage because it would not connect to the internet. After running several scans ESET online scanner came up clean. Installed Microsoft Security Essentials and installed SP1, and can't get it to install SP2. I keep getting error code 80070017 / Windows Update encountered an unknown error.

I would prefer to reformat but Recovery Manager restarts back into Windows and I have no disks.

Can provide a long list of what has been done if needed including WU Modules (Normal Mode) and WU Components fixes. Permissions point in every which way but the correct way!

Any help would be much appreciated!

Free space is presently @ 42.3 GB of 68.9 GB on C: Drive (started out with 7.3 GB's free space! )
and 4.91 GB free of 5.53 GB on Presario_RP (D)

Specs as follows:
Vista Home Basic
Intel (R) Celeron (R) MCPU
520@ 1.60GHz 1.60 GHz
512 MB RAM
32-bit OS
Denied access to the CBS folder itself though can access CheckSUR.log which I am including along with sfcdetails.

=================================
Checking System Update Readiness.
Binary Version 6.0.6001.22375
Package Version 5.0
2010-10-04 19:57

Checking Deployment Packages

Checking Package Manifests and catalogs.

Checking package watchlist.

Checking component watchlist.

Checking packages.

Checking component store
Summary:
Seconds executed: 2478
No errors detected
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.224... Read more

A:Error code 80070017 / Windows Update encountered an unknown error

Checking Component Store
(f) CSI ReadFile Failed 0x00000017 winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990\wcp.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990
(f) CSI Payload File Corrupt 0x00000000 wcp.dll x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990



You have corrupted C:\Windows\WinSxS\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f699
folder thus this issue with updates ,I'm not fully sure it's only issue with wcp.dll or with full folder.For precaution I recommend replace all files in this folder.

How to fix:

1.First prepare special recovery disk Create a Recovery Disc
and make sure boot order in your BIOS is CD-ROM,C,A
(if you don't know how to to do that then check your computer manual)

2.Download attached to post FixPacks.zip file -in zip file is packed Packs folder -you have to unpack it and place directly on C: exactly as I show below:

Click this bar to view the full image.
3.Boot burned special recovery disk (if you don't have Vista DVD instead use special recovery disk )
Choose language>>Repair Computer>>WinRE>>command prompt

and type:

robocopy C:\Packs C:\ /E /IS

press ENTER

del C:\Windows\Logs\CBS\*.*

press ENTER

4.Back to your system and run Readiness Tool again.
5.Try install SP2 from Microsoft Dow... Read more

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RELEVANCY SCORE 121.2

I have the following updates that keep coming up but not installing: KB975960, KB974561, KB973704, KB973709, KB972581, KB973593, KB9774234 (? may have accidentally put an extra number in this one), and KB972363.

I have gotten the error listed in my topic title and this one: Error opening installation log file. Verify that the specified log file location exits and is writable.

I have been to microsoft's site and have tried several of their options, including several downloads that took a few hours to download which didn't help or also would not install. One was: Windows6.0-KB947821-v4-x86. It is on my desktop, but when I open it, it tells me: The update does not apply to my system.

The reason I even knew that I was having problems was my initial search for an explorer problem (it freezes, particularly if I do a google search and click on one of the search result links). I am not sure if these update problems are the source of the problem, but I figure I need to get this resolved if updates are not being accomplished.

Thank you! Adrienne

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RELEVANCY SCORE 121.2

Hi all, I keep getting this error when I try to run windows 7 home update, how can this by fixed.
code 57A windows update encountered an unknown error

A:code 57A windows update encountered an unknown error

Hi and Welcome to TSF!

Please follow this guide here to perform a System File Check of Windows:

How to run SFC /scannow from Command Prompt - Tech Support Forum

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RELEVANCY SCORE 120

how can we fix this erorr my pic spec=window 7 ultimate 32 bit 2 gb ram 3.00 ghz
plz tell me ur soultion 
i updating my pc winndow 7 into window 10 then half is downloaded and then erorr is occur

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RELEVANCY SCORE 120

Hey folks,

I have a laptop computer that is built by Sony and the model is a VAIO VGN-NW225F laptop computer running Windows 7 Home Premium edition SP1.

When I attempted to check for updates in this machine, it gives me an error saying that it "could not check for updates automatically". In addition, it gives me an error code of 80073712.

I've checked that computer for spyware/malware - but there was none. I also defragged the hard drive, but the problem persisted.

I've tried to do the SFC scan, but when I attempt to do that scan (and this was ran under administrator), the error message pops up saying that "Windows Resource Protection could not perform the requested operation".

Although I didn't run the SFC scan under "safe mode" (yet), I wanted to know how can I fix this problem from re-occurring?

A:Windows Update encountered an unknown error - code 80073712

Hi, have you tried running the update readiness tool Windows Update error 80073712 - Windows Help

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RELEVANCY SCORE 120

I have ran the fix-it, downloaded SP1 straight from the microsoft website (still wouldn't install), etc. etc. No avail.

I'm running Windows 7 Ultimate 64-bit

i also get Code 8024200D

I'm sure if i uploaded the correct CheckSUR, but it was the only one that showed up when i searched for it.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-222R8-X9Y84-7MKH9
Windows Product Key Hash: 84lQGojDkbUXg1OvrMybVOfN8ts=
Windows Product ID: 00426-068-0900084-86284
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {979E6E1E-5CD5-436A-9E66-4241887AEBFF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x8... Read more

A:Code 800B0100 : Windows Update encountered an unknown error.

Have you tried running the System Update Readiness Tool?

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RELEVANCY SCORE 120

Hi! I'm encountering some problem in my windows update after I did some tweaking, rkill (well, thanks for those apps by the way) and installed malwarebytes. I did some research on this site and found this:
http://www.bleepingcomputer.com/forums/t/478602/windows-update-errorerror-80246008/
 
I did Farbar Service Scanner where I checked the following:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update
Windows Defender
I included here the FSS.txt:
 
Farbar Service Scanner Version: 21-07-2014
Ran by rusl (administrator) on 10-10-2014 at 14:08:42
Running from "C:\Users\rusl\Downloads"
Microsoft Windows 7 Ultimate   (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.
 
MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc ... Read more

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RELEVANCY SCORE 120

Hello.
This is my first posting so here goes!

I'm fixing a computer for a friend. I can't get SP1 to complete installation.
I followed the instructions for creating the CBS log file and have attached it here.
I took a look inside the checkSUR log file and I can see the following:
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB979900_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB979900_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0.cat
The system specs listed in my account are for this computer.
(Windows 7 64 bit home premium)

Can you tell me if this is this the root cause? Can you help me with this issue?
Thank you for your time and effort!
Mark Antonucci

A:Windows Update encountered an unknown error. Code 800B0100

You have rather more errors than you showed in your extract!

Code:
Unavailable repair files:
winsxs\manifests\amd64_wpf-presentationhostdll_31bf3856ad364e35_6.1.7600.16542_none_cc28a17e399280f3.manifest
winsxs\manifests\x86_wpf-presentationhostdll_31bf3856ad364e35_6.1.7600.16542_none_700a05fa81350fbd.manifest
winsxs\manifests\amd64_wpf-presentationhostexe_31bf3856ad364e35_6.1.7600.20658_none_cc96363152d1772a.manifest
winsxs\manifests\x86_wpf-presentationhostexe_31bf3856ad364e35_6.1.7600.20658_none_70779aad9a7405f4.manifest
winsxs\manifests\msil_presentationframework_31bf3856ad364e35_6.1.7600.16542_none_76b62ec655328f6e.manifest
winsxs\manifests\msil_windowsbase_31bf3856ad364e35_6.1.7600.16542_none_971d833490d96bac.manifest
winsxs\manifests\amd64_wpf-presentationhostproxy_31bf3856ad364e35_6.1.7600.16542_none_86a84af193626297.manifest
winsxs\manifests\x86_wpf-presentationhostproxy_31bf3856ad364e35_6.1.7600.16542_none_2a89af6ddb04f161.manifest
winsxs\manifests\amd64_wpf-presentationframework_31bf3856ad364e35_6.1.7600.16542_none_caa3904b6f89acd5.manifest
winsxs\manifests\x86_wpf-presentationframework_31bf3856ad364e35_6.1.7600.16542_none_6e84f4c7b72c3b9f.manifest
winsxs\manifests\amd64_presentationcore_31bf3856ad364e35_6.1.7600.16542_none_084e4684a9878ea8.manifest
winsxs\manifests\x86_presentationcore_31bf3856ad364e35_6.1.7600.16542_none_ac2fab00f12a1d72.manifest
winsxs\manifests\x86_presentationcore_31bf3856ad364e35_6.1.7600.20658_none_acb4799c0a4a7137.manifest
... Read more

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RELEVANCY SCORE 116.4

When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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RELEVANCY SCORE 114.8

Windows 7 SP1
I've done Windows suggested things and DSIM SURT and SFC Scan.

I had trouble Zipping the CheckSUR, so here it is. Can you help as I can't do any updates? Thanks.


Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.18489
2014-12-19 18:40
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364... Read more

A:Windows 7: Code 800B0100 : Windows Update encountered an unknown error

CheckSUR actually fixed all the necessary file problems - the others are a problem in semantics, rather than reality.


Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 111.2

I have Window 7 Home Premium SP1 and have been getting a failed status for the last month:
Update for Windows 7 for x64-based Systems (KB3024777)
Installation date: ‎2/‎16/‎2015 3:01 AM
Installation status: Failed
Error details: Code 1
Errors found:
Code 1 Windows update encountered an unknown error

I ran sfc\scannow and the cbs.zip file is attached.

It appears to be similar the problem FTLOSM posted but for a different update.

Thanks.

A:Win 7 Home SP1 Code 1 encountered unknown error on Update KB3024777

Not sure if I should start a new thread or if it is related to my Windows Update error but I am also having a Windows Genuine issue. My MGADIAG report:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {507FF646-B463-44B7-B43E-282BE1D839D2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
S... Read more

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RELEVANCY SCORE 105.2

As some of you may recall, I have two different strings in this forum on the subject of Vista SP2 refusing to install, and as of this moment I never did get it to install in my laptop running on 32-bit Vista Home Premium. Finally, after four days of phone calls with MS Tech Support, who I am convinced were only guessing, they finally cleaned off the entire hard drive, then did a "clean install" of Vista (with no service pack). Vista still didn't work right, and finally after calling the laptop manufacturer (Dell) they got it done to where at least it functioned properly.

Now then, the latest problem is that after Dell fixed Vista and I downloaded 98 updates and such to my new Vista installation, THE PROBLEMS CONTINUE. Only 97 of the 98 updates installed. The one that did not was "Update For Windows Vista (KB9299777), a "recommended" update dates way back in 1/29/2007, and for that I have repeatedly gotten a "Code 8000FFFF Windows encountered an unknown error."

What does this error mean, and is this update really necessary? After 2 or 3 tries it remains UNinstalled, but is there really any great need for it? If so, how do I install it. After all this ongoing trouble installing Vista SP2, I am now back to Vista with NO service packs and I am going to leave it that way, simply due to all of the trouble they have put me through. Please, someone please let me know what this Code 8000FFFF means, and if you can do so please tell m... Read more

A:Code 8000FFFF Windows encountered an unknown error

Originally Posted by decann


As some of you may recall, I have two different strings in this forum on the subject of Vista SP2 refusing to install, and as of this moment I never did get it to install in my laptop running on 32-bit Vista Home Premium. Finally, after four days of phone calls with MS Tech Support, who I am convinced were only guessing, they finally cleaned off the entire hard drive, then did a "clean install" of Vista (with no service pack). Vista still didn't work right, and finally after calling the laptop manufacturer (Dell) they got it done to where at least it functioned properly.

Now then, the latest problem is that after Dell fixed Vista and I downloaded 98 updates and such to my new Vista installation, THE PROBLEMS CONTINUE. Only 97 of the 98 updates installed. The one that did not was "Update For Windows Vista (KB9299777), a "recommended" update dates way back in 1/29/2007, and for that I have repeatedly gotten a "Code 8000FFFF Windows encountered an unknown error."

What does this error mean, and is this update really necessary? After 2 or 3 tries it remains UNinstalled, but is there really any great need for it? If so, how do I install it. After all this ongoing trouble installing Vista SP2, I am now back to Vista with NO service packs and I am going to leave it that way, simply due to all of the trouble they have put me through. Please, someone please let me know what this Code 8000F... Read more

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RELEVANCY SCORE 100.4

Hi so whilst trying to do windows 7 updates i keep getting error code this error code:

error code 80070005, windows update has encountered an unknown error, Windows cant update important files and services while the system is using them. save any open files and the restart the computer.

I have no files open whilst the updates are running so im not sure why the last part of the message comes up.

It should be noted that recently my pc has been unable to recognise any external devices like phones and cameras and my pc has no malware or virus as stated in my other forum post about this issue with external devices.

coming back to this main issue though, does anyone know how this can be resolved?

A:Windows update encountered an unknown error 80070005

Start with this...

Please follow the Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 100.4

1 Ran SURT Windows6.1-KB947821-v34-x64.msu
Gray window successful

2. SFC Scan Failed Option 2 Elevated Dos Box in PDF

3. Windows Update Error Codes
Screenshot in PDF for windows Update

4. Log Collection
See attached zip

Additional notes:
Turn windows features On/Off is blank
Uninstall or check installed updates is blank

A:8007370B Windows update encountered an unknown error

You appear to have a large number of bitflips in the registry - here's the CheckSUR summary...

Code:
Seconds executed: 348
Found 63 errors
Fixed 25 errors
CSI Could Not Open file Total count: 1
CSI Catalog Missing Total count: 4
Fixed: CSI Catalog Missing. Total count: 4
CSI Missing Deployment Key Total count: 27
CSI Missing Identity Total count: 9
Fixed: CSI Missing Identity. Total count: 7
CSI Corrupt Identity Total count: 3
Fixed: CSI Corrupt Identity. Total count: 2
CSI Missing C Mark Total count: 4
Fixed: CSI Missing C Mark. Total count: 4
CSI C Mark Deployment Missing Total count: 6
CSI Replacement File: CreateFile Failed Total count: 17
CSI Payload File Missing Total count: 1
CSI F Mark Missing Total count: 8
Fixed: CSI F Mark Missing. Total count: 8
almost all of these errors are caused by bitflips - which probably means that other areas are also damaged.

There is no point in attempting to cure the remaining problems unless the cause of the bitflips is first eliminated.
This is usually the result of failing RAM.

Please follow the instructions here... RAM - Test with Memtest86+ and see what it reports.

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RELEVANCY SCORE 99.2

I get this error when attempting to update to Windows 10 (f/Windows 7) on an ASUS laptop:

"C1900101-30018 Windows Update encountered an unknown error."

need help resolving this.

A:C1900101-30018 Windows Update encountered an unknown error.

Hi, and welcome to TSF.

I think the shortcut to a solution to this issue lies here; https://www.microsoft.com/en-gb/soft...load/windows10

Would this be an option for you?

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RELEVANCY SCORE 90.4

Hello. Recently many computers on our network are unable to search for new updates. We keep getting error code 8024402F and it says "Windows Update encountered an unknown error."

We use Trend Micro Antivirus 7 (SP 1) and do not have the Firewall enabled. I've already tried disabling it, as well as adding the Windows Update URL's to the URL Filter, but no change.

I sent a ping to update.microsoft.com and they all timed out, so I'm sure that has something to do with it.

I am not quite sure how to handle this and they were all working just a few weeks ago. I've already tried the FixIt solution and resetting the Windows Update components. Here is a part from the WindowsUpdate.log file:
2012-03-07 09:44:25:059 120 168c AU Triggering AU detection through DetectNow API
2012-03-07 09:44:25:059 120 168c AU Triggering Online detection (interactive)
2012-03-07 09:44:25:059 120 d8c AU #############
2012-03-07 09:44:25:060 120 d8c AU ## START ## AU: Search for updates
2012-03-07 09:44:25:060 120 d8c AU #########
2012-03-07 09:44:25:061 120 d8c AU <<## SUBMITTED ## AU: Search for updates [CallId = {153B85F4-7FA5-42B2-8EBC-CEEAFEFEB440}]
2012-03-07 09:44:25:061 120 af8 Agent *************
2012-03-07 09:44:25:061 120 af8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-03-07 09:44:25:061 120 af8 Age... Read more

A:"Windows Update encountered an unknown error." 8024402F

I note the date on this report is from a while ago - or your clock is off.
Check that the time/date/region on the affected machines is correct before doing anything else

(All MS server have PING response turned off by default - ignore that)

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RELEVANCY SCORE 86

Dell Inspiron 1720 laptop
Vista Home Premium, SP2
Intel Core 2 Duo CPU T7250 @ 2.00GHz 2.00 GHz
3 GB of RAM
32-bit operating system

Above is all of the pertinant system information on my daughter's new (1 year or so) laptop, which very recently stopped accepting Microsoft updates, giving an error saying "646 Windows encountered an unknown error" which tells me nothing at all, nor how to resolve the issue. I have a written list of current updates if is pertinant information, but no matter which one I try to update I still get the same error so it apparently is all of them. . .including future ones since another one came in since discovery of the error and was not allowed to install either.

Can ANYONE out there help me resolve this issue, please? I am about to begin searching online for something to help resolve this issue, but I have never been very good at doing that and would welcome any guidance or advice IN BABY STEPS with step-by-step directions, PLEASE. System information is above, and I will furnish other information if requested.

On a side but related note, some of you may recall me from a month or two with a similar problem in my own laptop, a Dell Inspiron 1525. There, I was trying to update to Vista SP2 and got a different error, which never did get resolved despite going through Microsoft as well as Dell Tech Support multiple times. In the end, MS had me clean off the hard drive to fix it, and reinstall Vista requiring Dell to finally clean up ... Read more

A:646 Windows encountered an unknown error

Originally Posted by decann


Dell Inspiron 1720 laptop
Vista Home Premium, SP2
Intel Core 2 Duo CPU T7250 @ 2.00GHz 2.00 GHz
3 GB of RAM
32-bit operating system

Above is all of the pertinant system information on my daughter's new (1 year or so) laptop, which very recently stopped accepting Microsoft updates, giving an error saying "646 Windows encountered an unknown error" which tells me nothing at all, nor how to resolve the issue. I have a written list of current updates if is pertinant information, but no matter which one I try to update I still get the same error so it apparently is all of them. . .including future ones since another one came in since discovery of the error and was not allowed to install either.

Can ANYONE out there help me resolve this issue, please? I am about to begin searching online for something to help resolve this issue, but I have never been very good at doing that and would welcome any guidance or advice IN BABY STEPS with step-by-step directions, PLEASE. System information is above, and I will furnish other information if requested.



1.Uninstall all 3p security software firewall,antivirus,antispyware
2.Run cmd.exe with administrative previlliges and type:

netsh winhttp reset proxy

+restart

3.If above solutions don't help turn off Windows Firewall too.






On a side but related note, some of you may recall me from a month or two with a similar problem in my own laptop, a Dell... Read more

Read other 6 answers
RELEVANCY SCORE 84.4

How do you resolve the subject problem? I saw by downloading Direct X would resolve it, but I attempted to download it but got a "page cannot be displayed" page.

A:Windows Media Player encountered an unknown error

What version of Media Player do you have?

Read other 1 answers
RELEVANCY SCORE 83.6

Computer model: Panasonic Toughbook CF-31
OS: Windows 7 SP1
Processor: Intel Core i5-2540M CPU @ 2.60GHz 2.60GHz
RAM: 4 GB (3.89 GB usable)
System type: 64-bit

CBS Log
CBS.zip - Google Drive

I ran the SURT tool Windows6.1-KB947821-v34-x64.msu.
Ran fine, no problem.

Ran sfc /scannow
"Verification 100%"
"Windows Resource Protection could not perform the requested operation."

Also ran
Malwarebytes
JRT.exe
Adwcleaner
Hitmanpro_x64

I still get the "Windows Update Error, Error Code 80070643, Code 9C57"

A:Windows Update Error, Error Code 80070643, Code 9C57

Hi Qpuser,
lookin at your logs
couple of questions
Are you dual booting or have the OS on your D drive/partition.
can you also run, in following order

http://www.sysnative.com/niemiro/apps/SFCFix.exe
http://go.microsoft.com/fwlink/?LinkID=52012
and sfc /scannow

copy/paste the results please.

Roy

Read other 1 answers
RELEVANCY SCORE 83.2

I am having issues installing Windows update and I keep getting "Code 800b0100: Windows Encountered an unkown error".
I have ran the Download System Update Readiness Tool for Windows 7 and that fixed another error that was coming up before but I am now getting this one.

I also ran the "sfc /scannow" and got "Windows Resource Protection did not find any integrity violations" at the end.

Attaching the CBS folder as well as the list of updates it is failing on.

Thanks in advance!

A:Code 800b0100: Windows Encountered an unkown error

i also tried to install updates manually but it fails

Read other 9 answers
RELEVANCY SCORE 82.8

We are running Windows XP and get an error code upon booting up that says, "Setup error encountered during installation - Error code 000D". I normally go to the web to find assistance, but can't seem to find an answer this time. Most ask if I have a file called "Creator" or Roxio products installed on the computer. I have searched for these files, but haven't found any. I do have a SONIC program. And I do have Creative MediaSource, but I don't think these are the same. Any ideas? Any help would be greatly appreciated. Thanks.
 

A:Solved: Win XP Error - Error Code - 000D: Encountered Prob Dur Install

Read other 8 answers
RELEVANCY SCORE 81.6

I am having issues installing Windows update - getting "Code 800B0100: Windows Encountered an unkown error".
I have ran the Download System Update Readiness Tool for Windows 7 but it doesnt help.

I also ran the "sfc /scannow" and got "Windows Resource Protection did not find any integrity violations" at the end.

Attaching to DropBOX the CBS logs (from C:\Windows\Logs\CBS) and Update log (from C:\Windows\windowsupdate.log)

These Updates I am not able to install:
KB2992611
KB3003743
KB3011780

Thanks in advance!

A:Fix Code 800B0100: Windows Encountered an unkown error on DELL M6400

Here's the CheckSUR error list...

Code:
Unavailable repair files:
servicing\packages\Package_105_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_105_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_106_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_106_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_107_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_107_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_108_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_108_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_109_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_109_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_111_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_111_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_113_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_113_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_114_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_114_for... Read more

Read other 7 answers
RELEVANCY SCORE 81.2

Hey guys, first post on this forum! I've seen so many helpful people on these so fingers crossed I can get my problem sorted.

Basically, my HP Desktop P6-2022uk hasn't been able to search for (and hence download) updates, and I'm getting the error code 800B0100 which I'm more than familiar with. This has been doing it for a year and a half, give or take a month or 2.

I've ran the Download System Update Readiness Tool for Windows 7 but it doesn't help.

I also ran the "sfc /scannow" and got "Windows Resource Protection did not find any integrity violations" at the end.

Massive thanks in advance, I really appreciate the help!

A:Windows 7: 800B0100: Windows Encountered an unknown error HP p6-2022uk

PLease post the data requested... Windows Update Posting Instructions

Read other 9 answers
RELEVANCY SCORE 80.4

How can I resolve this common problem I have... unknown error during install of Windows Service Pack SP1 update ? I had to restore my older notebook to factory status and now this important update won't complete the install due to this error code. I also
can't update Internet Explorer browser from version 8. Can somebodey help me with these issues?

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RELEVANCY SCORE 80.4

[Error number: 0x80070005]

Windows Update has encountered an error and cannot display the requested page. You may find the following resources helpful in resolving the problem:
For self-help options:
PHP:

Windows Update Response Center


PHP:

Windows Update Troubleshooter


PHP:

Windows Update Newsgroups 


For assisted support options:
PHP:

Microsoft Online Assisted Support 


(no-cost for Windows Update issues)
Please help me to solve the above error as such I'm unable to update my Windows!
 

A:Windows Update has encountered an error???

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RELEVANCY SCORE 79.6

Hi,
I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

A:Error Code 80070643, Windows 7 Update error, can't install updates.

Hello?
Waiting for a day no one seems to be replying.
 

Read other 1 answers
RELEVANCY SCORE 79.2

When i try to install my windows update, i always get both error code  800F0900 and 800B0100. i tried installing the updates manually, used MS Fix it and the system update readiness tool. I use sfc /scannow and it says  "No integrity violations found". Still error. Can anyone help? I have uploaded my CBS zipfile to googledrive http://tinyurl.com/ogyfd3y.(Since datahost is not working.)  and attached the sfc text file overhere.
Hope you guys can help me solve it
 
This is my Farbar scan.
 
Farbar Service Scanner Version: 26-07-2015
Ran by Finance Server (administrator) on 19-09-2015 at 17:00:41
Running from "C:\Users\Finance Server\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking... Read more

A:Error code 800F0900 and 800B0100 windows update error

Please download and run the Windows Update Troubleshooter.
 
Clicking on the link above will start the download automatically.
 
Please post the results in your topic.  Do not use a host website to post this.  If the information needs to be downloaded I will not do this.  I will not download anything to my computer unless I know exactly what it contains.

Read other 5 answers
RELEVANCY SCORE 79.2

When i try to install my windows update, i always get both error code 800F0900 and 800B0100. i tried installing the updates manually, used MS Fix it and the system update readiness tool. I use sfc /scannow and it says "No integrity violations found". Still error. Can anyone help? I have uploaded my CBS zipfile to googledrive CBS.rar - Google Drive. (Since datahost is not working.) and attached the sfc text file overhere.

I have tried Windows Update Troubleshooter then tried windows update again and a new error Code 80246007 appear.
Hope you guys can help me solve it.

This is my Farbar scan.

Farbar Service Scanner Version: 26-07-2015
Ran by Finance Server (administrator) on 19-09-2015 at 17:00:41
Running from "C:\Users\Finance Server\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefe... Read more

Read other answers
RELEVANCY SCORE 78.4

Hi -
I'm not getting Windows Update to run. HP p6240f, Windows 7, 64-bit OS
When I go to shutdown, the shutdown button has an orange shield that indicates it wants to update.
If I go to Windows Update and and say "Check for Updates", it tells me to Install new Windows Update software. I press Install Now and get "windows could not search for new updates. Error found Code 8024DFFE Windows Update encountered an unknown error". When I press "Get Help with this error", I select Windows Update Troubleshooter, which opens a Diagnostics Troubleshooting Wizard, which opens "Window Update, find and fix problems with Windows Update", which runs a repeating cycle of Detecting problems, collecting files, checking registry, Resolving problems .... over and over until it finishes eventually saying that it was not able to fix all the problems. In particular is a new "Windows Update error 0x80070490(2014-08-29-T-09_02_42P)". I attach the picture. I've done this a bunch of times, including rebooting to see if that matters.

This happened a week ago and the same thing happened as in the preceding paragraph, except that afterward - even though it gave all the same error codes - the Windows Update successfully ran.

I found a suggestion on a MS Windows site to run (in an administrator's Dos window) sfc /SCANNOW, which takes a long time to run and I did so and it found nothing and still the problem exists.

I found a note from a Go... Read more

A:Windows 7 Update Error, Error Code 8024DFFE

Hi. Firstly, thanks for the info. I had encountered the same problem with windows update error 8024DFFE on my Acer 4830, Win7 64bit 2 days ago and was trying to find a solution online without any success. But then I came across ur post and realized that I have a similar configuration as you. I also uses comodo firewall and avast antivirus. This led me to think that either one of them is the problem. I disable the firewall and can now check for updates. How that helps.
 

Read other 6 answers
RELEVANCY SCORE 78.4

When i try to search for new updates on windows update i get this error code : 800F0900.
I have used MS Fix it and the system update readiness tool. Still error. Can anyone help?
 
I saw in a old post somebody used the CheckSUR.persist.log to fix it. I can upload mine if needed

A:Error Code 800F0900 Windows Update Error

Hi to BleepingComputer,
 
 
Let's see what we can find...
 
  Check Windows System files integrity
open the Command Prompt as Administrator (Tutorial)
type the following command and press Enter:
sfc /scannow
Note: This may take some time to finish.if it doesn't say "No integrity violations found" them do this:
In the command prompt window, type or Copy & Paste the following:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"

Close the command prompt.
Attach to your post the sfcdetails.txt file that was just placed on your Desktop
You can safely delete the sfcdetails.txt file afterwards if you like
 
Check some windows critical services...
Farbar Service Scanner (FSS)
Download Farbar Service Scanner and save the file to the Desktop.
Run FSS
Check all the options
click Scan
Post the generated log in your reply.

Read other 9 answers
RELEVANCY SCORE 76.8

Attachment 290231
i having problem with this windows update

here is zip for CBSAttachment 290230


thanks!!!

A:windows update error (code 9c48 and code 9c57)

You haven't run the CheckSUR tool.

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

Read other 6 answers
RELEVANCY SCORE 76

I have tried everything I can think of and everything people have said on forums and I cannot seem to get this working no matter what I do.
When I try to do my windows update it says 2 updates failed and windows updated encountered an unknown error. Code 800B0100 and Code 80073712.
Attachment 336848

When I click on view update history the errors that won't work are (KB2562937) and (KB976932)
Attachment 336851

I've used the System Update Readiness Tool, when finished it said that the scan was complete. I tried to do the updates again and they still wouldn't work.
I then did the sfc scan which this message came up Attachment 336846
I tried the windows update again and got the same errors.
I've also attached the compressed CBS zipped file of the logs Attachment 336847
Attachment 336858
I have also tried the fix it tool, I've tried downloading the update through the windows website and I've also tried the windows update troubleshoot tool, all have not worked either.
This is what I get when I have used the troubleshoot
Attachment 336853

Please help I have no idea what to do anymore, thank you!

A:Windows 7 update encountered 2 unknown errors

I never worry about a couple of Updates failing as chances are you didn't need them anyway. Happens all the time.

If Windows Update keeps sending them through and they fail then start a Support case with Windows Update website (free via email) or post it up in our Updates section.

Read other 9 answers
RELEVANCY SCORE 75.2

I have tried everything I can think of and everything people have said on forums and I cannot seem to get this working no matter what I do.
When I try to do my windows update it says 2 updates failed and windows updated encountered an unknown error. Code 800B0100 and Code 80073712.
Attachment 336867
When I click on view update history the errors that won't work are (KB2562937) and (KB976932)
Attachment 336868
I've used the System Update Readiness Tool, when finished it said that the scan was complete. I tried to do the updates again and they still wouldn't work.
I then did the sfc scan which this message came up
Attachment 336869
I tried the windows update again and got the same errors.
I've also attached the compressed CBS zipped file of the logs Attachment 336870
Attachment 336871
I have also tried the fix it tool, I've tried downloading the update through the windows website and I've also tried the windows update troubleshoot tool, all have not worked either.
This is what I get when I have used the troubleshoot
Attachment 336872
Please help I have no idea what to do anymore, thank you!

A:Failed Windows 7 update encountered 2 unknown errors

It looks to me like you may never have been able to update Windows!

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.20529_none_6dc756ecad2ae4bf.manifest
winsxs\manifests\x86_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.20529_none_11a8bb68f4cd7389.manifest
winsxs\manifests\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.16424_none_6d38b8af9411c642.manifest
winsxs\manifests\x86_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.16424_none_111a1d2bdbb4550c.manifest
servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_for_KB973525~31bf3856ad3... Read more

Read other 2 answers
RELEVANCY SCORE 74.4

I am unable to install Windows updates as I get an error " Code 64C : windows update encountered an unknown error..
Same with Code 66A
Please help.
I am unable to also install Windows Live essentials
I am using Windows 7
Greg

Read other answers
RELEVANCY SCORE 74.4

I've been trying to get my system to update for a while now... I have around 19 important updates I need to install but it won't let me.

I keep getting
Code 8007010B Windows Update encountered an

I keep trying to fix my registry with registry mechanic and tried defragging but I don't know what else I should do....


thanks in advance

A:Windows Update Problem x64 - Code 8007010B Windows Update encountered an

Disable firewall and antivirus,and reset WU in aggressive mode http://support.microsoft.com/kb/971058 -if it does not solve your problem run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

when it finish go to C:\Windows\Logs\CBS folder ,find CheckSur.log file and attache it to post

EDIT
This error would be also relate to incorrect path in environment variables. Download & run this tool http://www.sevenforums.com/tutorials...eshooting.html

and by using it prepare log from System Information and event log,pack all and attache to post too.

Read other 11 answers
RELEVANCY SCORE 74

Hi everybody

I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
I have also some other errors installing Internet Explorer 11.

I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

I have also used SUR and the log file can be found attached to this post.

Any help is appreciated.

A:Windows update error code 2 on installing security update .NETF 4.52

Not as bad as I thought from the file size of the CheckSUR log...


Code:
Summary:
Seconds executed: 626
Found 40 errors
CSI Manifest All Zeros Total count: 40
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.20916_none_ae6c710c2475d6dd.manifest
winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.16798_none_c5578c400ab73d40.manifest
winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.20916_none_ab08cdc647ee4ac0.manifest
winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.20916_none_a38eed1960d6da24.manifest
winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_10.2.9200.16798_none_32ad7426474825c0.manifest
winsxs\manifests\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_10.2.9200.16798_none_455c9a9ecd397534.manifest
winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_10.2.9200.16798_none_66663569022097ee.manifest
winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.16798_none_ba7a084d47184087.manifest
winsxs\manifests\amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_10.2.9200.16798_none_b8c293a66f3311dc.manifest
winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_10.2.9200.20916_none_ae82eb7016c1044d.manifest
winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.20916_none_0f2b73186e1... Read more

Read other 9 answers
RELEVANCY SCORE 74

Hello,

I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?

Thanks.

A:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

Read other 9 answers
RELEVANCY SCORE 74

Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,
Nommy

CBS.log MSINFO32.nfo

A:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -
https://downloadcenter.intel.com/Det...&DwnldID=17882

(IATA89ENU.exe)

Once complete, please reboot twice, then post another MGADiag report.


If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

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RELEVANCY SCORE 73.6

Hello,
First, excuse my english, I'm trying my best.

I get error C80003FA whenever I do a Windows Update run.

I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

I uploaded the CBS.zip

Hope you can help me, thanks.

A:Windows Update doesn't update. Error code C80003FA

There are no errors in any of the posted logs
Please post the C:\WIndows\windowsupdate.log file.

Please also post the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...

Save the file as Appevt.evtx

Repeat for the System log

then zip both, and upload them.

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RELEVANCY SCORE 73.6

My Windows Update has been failing to update for a while now and I can't seem to find the solution. Here's the run-down of what happens step by step:Launch an update scan for Windows Update
It scans for a few seconds then says:





Quote:
Install new Windows Update software

To check for updates, you must first install an update for Windows Update.



Once I click Install it begins to "Install and Update," but then immediately returns to "Checking for Updates."
The next box I see says:





Quote:
Windows could not search for new updates

An error occurred while checking
for new updates for your
computer.

Error(s) found:
Code 800F081F


This happens every time I've attempted to update. After looking up the error code, I found the main Windows site that gave me the following explaination:
If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted.

I've looked through multiple Windows forums and How-To's and have tried all the fixes I found. SURT, sfc/ scannow, the standalone download for WU, Windows Update Diagnostic, multiple malware scans, and Microsoft Fixit. Ultimately, I always get the same error code, (800F081F).

I should also say this problem has been here for a few months now, and it's becoming more worrisome as more time passes. The longer I... Read more

A:Windows Update fails to update, error code 800F081F

Hi Mookeylee & welcome to Sevenforums.

Please follow Windows Update Posting Instructions

We need to see the logs to determine the cause of the error.

Worst case scenario, and last resort, repair install windows 7. No big deal I just did 2 yesterday win7x64 Home Premium. Brink posted a great tutorial Repair Install.

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RELEVANCY SCORE 73.6

Hello : I have never had a issue with windows update but seems like I'm having a issue with updates for office 2013 ? ideas

A:windows update - unknown error 529

Here is how you start. Complete this tutorial and post as instructed.

Windows Update Posting Instructions

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RELEVANCY SCORE 73.2

Been using Google and such for a couple months messing with it but cant get update to work. My girlfriend updated from Vista a while ago and I cant crack this! I have done all the differect things I could find from Microsoft to no avail. The fixit program finds something and says its fixed but still doesnt work.

Any ideas you all could give would be great! Thanks.

A:Update for Windows Update Error Code 800700B7

Hello bobo and welcome am no expert mate but take a look at this Windows update KB2532531 gets error code 800700B7 - Microsoft Community

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RELEVANCY SCORE 73.2

After buying a new hard drive and reimaging thumb drive from Dell, I installed Windows 7 Ultimate on a Dell M6400 Precision Laptop. I have everything working except Windows Update will not Update. It has not updated once since the install. Windows Tech
support has not been able to resolve the issue, even with remote assistance. I get the Error Code 0x80070003 after running the Windows Update Diagnostic Tool. Does anyone know how to fix this?

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RELEVANCY SCORE 73.2

I didn't see any posts about this, so I hope I am not double posting.

After removing a drive load of viruses, I am still not able to update Windows Vista to Service Pack 1. I have even tried to create a new admin user account in hopes that this would work, but no go. I tried running sfc.exe / scannow from the CMD and it did report that it was unable to repair wextract.exe. Also, the file reportingevents.txt located in %system root%\windows\softwaredistribution\reportingevents.txt lists "Windows Update Client failed to detect with error 0x80070490".
Although, I think Windows Defender can update. I need to take a break.

Acer Extensa 4620-4605
Windows Vista 32-bit Home Premium

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RELEVANCY SCORE 72.8

Having recently fixed a Windows Update problem on one laptop (by doing a Vista Upgrade on it) I have now noticed another Update problem on our second laptop. Although most updates install successfully, three of them repeatedly fail to install and result iin the folowing Error Message:
"Windows Update encountered and unknown error", together with Codes: 800B0100 and 807000D.

I've tried the various fixes previously suggested on this forum but none have worked. Is this another case of having to do a Vista Upgrade, or are there other fixes I could try?

Any help would be much appreciated.

Thanks

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