Over 1 million tech questions and answers.

Design Difference between HP ENVY 15-AE107NL and HP ENVY 15-...

Q: Design Difference between HP ENVY 15-AE107NL and HP ENVY 15-...

What is the design difference between HP ENVY 15-AE107NL and HP ENVY 15-AE112NL ARGENTO?Thank youEA

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Design Difference between HP ENVY 15-AE107NL and HP ENVY 15-...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 103.6

Hi. I wish to add an m.2 ssd to my laptop, that curenntly have only a 1Tb HD. Is it possible? And if it is, would you tell me what kind of M.2 i can buy? I have this options, in the exact personal preference order: 1) M.2 NVME 256gb2) M.2 AHCI 256gb3) M.2 SATA Thank you for your answer













Solved!

View Solution.

A:hp Envy 15-ae107nl - is it possible to add an m.2 ssd

minoccio wrote:Hi. I wish to add an m.2 ssd to my laptop, that curenntly have only a 1Tb HD. Is it possible? And if it is, would you tell me what kind of M.2 i can buy? I have this options, in the exact personal preference order: 1) M.2 NVME 256gb2) M.2 AHCI 256gb3) M.2 SATA Thank you for your answer#3 M.2 SATA. Make sure that it is a (TLC) memory type. "models with i7 processors and 4 GB discrete graphics memory only"

Read other 3 answers
RELEVANCY SCORE 94.4

Im planning to buy a HP Envy 13  to use for school, since this notebook is lightweight and thin and the battery life (from what I've read) is decent. I've noticed that there are 2 HP ENVYs available, both with the same specs, both with the same price ( ENVY 13-d120nd and ENVY 13-d010nd). I wondered what the differences are between them. So I hoped you guys from the forum could help me with this. And if any of you got any suggestions for other HP notebooks in the same priceclass with a good (maybe better) battery life to use for school, feel free to suggest  Thanks in advance!

Read other answers
RELEVANCY SCORE 80.4

Hello,
 
My HP notebook is little over one year old, and therefore, out of warranty.  Before the first year was over, I noticed that the left hinge was pulling my laptop apart.  It was a small gap and my schedule was hectic.  Therefore, I did not pay attention to any warranty coverage issues.  However, the laptop came apart more and more until both sides had the same issue where the two halves under the keyboard are separating.  I called HP and was told that since it was out of warranty, they could not do anything.  I asked where I could get it fixed and did not get an adequate answer.  Now, my screen occassionally flickers and I am afraid that the issue will get worse. 
 
I am very angry at HP now, although my last two HP laptops were very reliable.  [content removed]  Today, after a lot of research,  I found the hinge issue being addressed on these forums. 
 
I NEED HELP.  I need a reliable fix!!

A:hp envy ts 17 notebook design flaw

@dTphoto

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

Read other 1 answers
RELEVANCY SCORE 78.8

I purchased an HP Envy m6 1105-dx and was very pleased. I take very good care of my laptop and always have it in a sleeve. Shortly after the warranty expired my right hinge suddenly broke on its own. I was able to get HP to have the hinge repaired but lost possession of my laptop for two weeks during final exams. A year later the left hinge has now broken and cracked the side and bottom covers. The hinge bulges out, making it difficult and scary to close/open the laptop. The screen literally hangs at a tilt and the hinge pushes up the speaker housing and upper right corner of the keyboard. I took my laptop to the IT department at my law school to ask what they believed was the cause. Without opening or messing with the laptop they agreed that it was most likely due to a design flaw on the hinges since the right hinge (Hinge repaired previously by HP) is also beginning to break. Did we all pay $700+ to suffer with the constant need to deal with broken hinges? This is very unfortunate since HP has always had a reputable name. Now I am stuck with a $700+ laptop with a completely broken left hinge and a previously HP repaired right hinge that is not too far behind from another break. Does anyone know of any recalls or remedies to solve this issue?

A:HP Envy m6-1105dx Broken Hinge - Design Flaw

@BIC287 ,
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

Read other 4 answers
RELEVANCY SCORE 78.8

Left Hinge on HP Envy 17 Touchsmart design flaw. Looks as if hundreds of people are suffering from this flaw. I've spent two hours on the phone being transferred among HP staff who want to sell me stuff but not address the issue. Isthere a recall on this? [Content Removed]

Read other answers
RELEVANCY SCORE 78.8

The top left hinge of my HP Envy 17t notebook computer cracked resulting in the bottom half of the notebook computer coming loose whenever the notebook computerscreen is adjsted, opened or closed. Apparently this is not an isolated incident as I personally know of two others that have the exact same problem. Are there others that have encountered this same issue?  What remedies and solutions have been found?

A:HP envy 17t screen hinge quality / design flaw

@SteveC2

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

Read other 1 answers
RELEVANCY SCORE 77.2

Hi,Can someone please tell me if there is a difference between HP ENVY 13-d099nr and 13-d040nr?I look at product specs and they are exactly the same, but I see some site (e.g. Amazon) selling them at different prices. Thanks!

A:Is there a difference between HP ENVY 13-d099nr and 13-d040n...

VYoung wrote:... I look at product specs and they are exactly the same, but I see some site (e.g. Amazon) selling them at different prices....Hi, No, they are NOT the same. For start, the d040nr uses i5 CPU and the d099nr uses i7 CPU.     https://www.amazon.com/HP-13-d010nr-13-3-Inch-Laptop-Intel/dp/B015AD1ZFA    http://support.hp.com/us-en/document/c04797792 Regards.

Read other 1 answers
RELEVANCY SCORE 72.4

I'm just learning about buses and it's my understanding that the system bus combined the data bus, address bus and control bus. According to wikipedia the system bus isn't used any more and the front side bus is popular. I don't really understand, what is a front side bus?
 

A:What's the difference between the system bus design and front-side bus design?

Front-side_bus
Google is your friend... really!
 

Read other 1 answers
RELEVANCY SCORE 71.6

I was recently given 2 AIO computers from a local charity group to try and repair that both have the same problem. They seem to start but the screen remains black on both no cursor or anything. I will list what I have done and this will be on both of them.Replaced ram with known good ones.Removed the CMOS battery for 15 minCleared BIOS with jumper (battery in)Tried tapping F10 for 8 seconds then arrow down twice and hit Enter twice.A hard reset unplugged and held in power button for a couple minutes I see an HDMI port on both but I believe this is an input port?? I have read about reflashing the BIOS on a 23-d010ea and was wonder if this is what might be needed??That article is here CLICK HERE toward the bottom of the page.Any help is apreciated!!

Read other answers
RELEVANCY SCORE 71.2

HP NOR MICROSOFT HAS BEEN ABLE TO GET THESE TWO BRAND NEW UNITS TO SPEAK OR RECOGNIZE EACH OTHER. H E L P? I' USING A COX HOTSPOT WITH NO PASSWORD REQUIRED. BOTH SAY CONNECTED TO WIRELESS BUT WON'T PRINT FROM MY NOTEBOOK.

Read other answers
RELEVANCY SCORE 71.2

Hi, I am Istiak from Bangaldesh. I am using HP ENVY 15-j139tx. My sister brought new HP ENVY x360 15-aq160sa from UK for me. In new HP ENVY x360 15-aq160sa there is no extra graphics card but in my HP ENVY 15-j139tx there is extra graphics card of NVIDIA GeForce GT 740M. Now can I remove graphics card from HP ENVY 15-j139tx and add that to HP ENVY x360 15-aq160sa? Is it possible? Or ENVY x360 15-aq160sa supports extra graphics card that I can add? If yes please let me know that model of graphics card that I can add.

Read other answers
RELEVANCY SCORE 69.6

I am looking to buy a EVGA GeForce GTX 750 TI 2 GB GDDR5 PCI Express 3.0 Graphics card, i don't know if I have enough room inside of my case or if my CPU can handle it, thanks.  Graphics card link - http://www.bestbuy.com/site/evga-geforce-gtx-750-ti-2gb-gddr5-pci-express-3-0-graphics-card/4906008....PC Specs link - http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03787848










Solved!
View Solution.

A:HP Envy Graphics card Upgrade- HP Envy 700-74

Hi, You should have enough room inside your PC but you should do some measuring just in case.  Review this posted document.  Review these HP how-to articles. HP Secure Boot Windows 8 Topics   Computer Does not Start After Installing a Video Card (Windows 8)

Read other 8 answers
RELEVANCY SCORE 69.6

The right hinge on my Envy 17 Touch Screen has failed, causing the case to become separated and the lid to be nearly impossible to close. This is the second Envy 17 to fail in this way. About a year ago my husband's broke and HP spent nearly three months attempting to repair it before finally just shipping him a new one. This appears to be a flaw in the construction of the hinge assembly, and we have noticed that the newer models, such as my husband's replacement, have a much improved design in comparison. We spent about $1,300 on this computer (it has an i7 Core and 16 GB of RAM) and hoped it would hold up for a while. The laptop was great, but now it has become difficult to use without fear of causing further damage. Thank you for any suggestions.  

Read other answers
RELEVANCY SCORE 67.2

What are the differences between the two modelsHP ENVY 17-n106nlHP ENVY 17-n102nl? I only noticed the webcam... Thank you 

A:HP ENVY 17-n106nl vs HP ENVY 17-n102nl

Hi, I can only find the first one:           http://support.hp.com/au-en/document/c04937729 Where do you find the second one ? Regards.

Read other 2 answers
RELEVANCY SCORE 67.2

Recently noticed the notebook wasn't aligned to my desk. Thought the feet on the bottom were uneven. They're fine. The notebook seems to have a "bubble" on the keyboard where it's higher than the rest of the keyboard. Obviously it's impacting the entire notebook since it's no longer sitting level. I'm concerned it's going to impact the performance of the keyboard and the fact that it's not even and "rocks" when I'm typing is driving me crazy.   Can someone please direct me on how this can be repaired. It was purchased new in 2013. 

Read other answers
RELEVANCY SCORE 67.2

Which is better at multitask management without lags ??HP ENVY 15-aq003nx i7 processor with 12gb ram But no ssd orHP ENVY 15-aq100nx i5 processor with 128 ssd & 8gb ram

A:HP ENVY 15-aq003nx or HP ENVY 15-aq100nx ??

Get the SSD

Read other 1 answers
RELEVANCY SCORE 67.2

The HP Envy 17t (2015 model) is no longer for sale at the HP Store so I am thinking of purchasing the HP Envy M7 n109dx from Best buy but I am noticing that there are some differences between that model and the one that originally was selling in the HP Store.  I have noticed the following about the Envy M7 vs the Envy 17t Weaker Processor- The Envy 17t had a Quad Core i7 6700 HQ vs the Dual Core i7 6500U on the M7Weaker Graphics Card- The Envy 17t touch had a Nvidia GeForce 950 GTX vs a 940 GT on the M7No fingerprint reader on the M7 like on the Envy 17Some websites mention that the M7 only has dual speakers and not quad speakers and a subwoofer like the 17t. Is there other features that the M7 is missing in comparison to the Envy 17t Touch? Bonus: Would I be able to upgrade it to have two HDD's in the future using a hard drive Caddy like in the Envy 17t or not.

Read other answers
RELEVANCY SCORE 62.4

Auburn vs Jacksonville State Live StreamWashington vs Sacramento State Live Stream
 

A:difference between the two is in the design

look like miniaturized computersWashington vs Sacramento State Live StreamAuburn vs Jacksonville State Live Stream
 

Read other 1 answers
RELEVANCY SCORE 62

Hi, I connected HP ENVY TouchSmart 17" with HP ENVY 34c Monitor over HDMIand resolution on Monitor is 3440x1440 @30HZ is it posible to get it at 60HZ somehow? I tried to connest with HDMI > DP cable but then there is no signal My Laptop has onli HDMI output thanksA

Read other answers
RELEVANCY SCORE 62

hello,I want to install an ssd and use it as my primary OS partition. I want to keep the original 1 TB 5600RPM drive and install a smaller ssd on the M.2 pot which I believe is present. I want some advice if it is present, and is it PCIE or SATA ?

A:M.2 SSD for HP Envy Hp Envy 15 j048tx

Hi, Well, it is your believe. And yes, it does have M.2 SATA slot and currently holds 24GB for Intel Smart Response Technology. You have to disable this before you can work on it and this may not work at all. Please read the following article for more info before go further      http://www.techforanyone.com/fix-inaccessible-smart-response-technology-cache/ Regards.

Read other 1 answers
RELEVANCY SCORE 50

I just bought this laptop. I get driver power failure a lot. Win 10 update I thought fixed it. Now I get bad pool caller. I need help!!! Is this a crAp laptop or a Windows issue? Thanks so much.

A:Ho envy win 10

Kp002 I read your post about problems with your new HP PC and wanted to help.You should not be having problems with a PC this new.While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs. If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!Good Luck

Read other 1 answers
RELEVANCY SCORE 50
Q: HP ENVY

Hi allI purchased this notebook 3 weeks ago got 12gb of memory and I want to update to 16gb which is the max spent a lot of time with different hp staff who say I cannot upgrade the memory it will affect my warranty,this is why I asked HP to upgrade for me there answer is they don't upgrade any notebooks which seems strange, why say in the manual and website can be upgraded if I do it my warranty will be void of course I understand that.They seem to me as all they are is box shifters now.I've purchasing HP stuff from about 1983 this is just rubbish from them

Read other answers
RELEVANCY SCORE 50

Missing Driver for Win7 64bitPCI Simple Communications ControllerPCI\VEN_8086&DEV_8C3A&SUBSYS_1966103C&REV_04

A:HP ENVY 17

 Hi, Install: Intel Management Engine Interface (MEI) Driverhttp://ftp.hp.com/pub/softpaq/sp65001-65500/sp65046.exe

Read other 5 answers
RELEVANCY SCORE 50

I recetly purchased an HP Envy 13laptop. I have used it for 2 months now, and for the last week or so I have been hearing annoying "clink" noises from it. Any information on what the problem might be is highly appreciated.Thanks 

A:HP envy 13

Hello rishu,  Usally clicking noise come from Hard drive.  The Hard drive might fail soon.Please run the Hard drive test to determine. We can test the hard drive in the BIOS. Tap F2 as you power up to enter UEFI diagnostics and look for the hard drive test.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

Read other 1 answers
RELEVANCY SCORE 50

I have had to replace the cover, Lid, top whatever it is called 3 times.  It cracks at the right hinge.  So careful but it just cracks.  Can anyone help me afford this problem.  This laptop is handled very carefully.

A:HP Envy 15 Top Lid

@Jadams17

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

Read other 1 answers
RELEVANCY SCORE 50

in the Envy All in one PC the  is the m.2  2260 or 2280?

Read other answers
RELEVANCY SCORE 50

I would like to add second HDD to my laptop.  If I order (copy from my hp envy pdf) Hard drive connector cable    813795-001Hard Drive Hardware Kit          813796-001Is that enough or I need to order some other component too? Regards,Matija













Solved!

View Solution.

A:Second HDD on HP envy 17

@MatijaMNewmodeus part you linked would be good enough to connect second HDD in the drive bay. The video you linked is what you need to follow.RegardsVisruth

Read other 10 answers
RELEVANCY SCORE 50

Have Envy 700-000z desktop and all of a sudden sound not working, no wired internet, little flag lower right has red X says windows security center is turned off and when I hit  turn on now button it says service cannot be started. Speaker icon has red X , network connections has red X and network connections folder is empty. Trouble shooter cant fix sound card and as you can see I am not computer savy. Any advise?

Read other answers
RELEVANCY SCORE 50
Q: envy

Can someone help me resolve my computer issues? 2 and a half weeks ago it stopped charging and after having it with a local service center for 2 weeks, I find out they can't fix it until I source a part (bizzare - it has a global warranty) - it needs a replacement motherboard. I spent 3 hours on the phone yesterday speaking to no less than 10 HP technical support people that kept transferring me between departments only to be no better off in the end than before I'd made any calls at all! As of now, I simply cannot and will not recommend HP products to anyone when the support is so shockingly poor! Yestderday I received the worst customer service I have EVER experienced!! 

Read other answers
RELEVANCY SCORE 50
Q: HP ENVY

Hello there, I have an HP ENVY 4-1195CA  both HDD and Battery pack failed to smart test and now I am planning to replace both. The original HDD is HGST Z5K500-500 which is 5400rpm - SATA 3Gb/s . I was wondering if I can replace the HDD with a 7200rpm hybrid or SATA 6Gb/s drive.  Thanks in advance, Tafa  

A:HP ENVY

Yes any 2.5 inch wide SATA disk mechanical, hybrid or SSD. 7mm (ultraslim) only.  Service Manual

Read other 1 answers
RELEVANCY SCORE 50

Hi,I have an new Envy 13 Laptop, and it is getting very hot above the keyboard.I see a number of complaints about this.  Did anyone get any answers that helped? ThanksAng

Read other answers
RELEVANCY SCORE 50

It restart while am still making use of it

Read other answers
RELEVANCY SCORE 50

Hey All! DarthPotato here again.          I currently own the HP Envy 700-216 PC and wanted to upgrade it. Not just the GPU as most people do. I want to upgrade the PSU, Motherboard, GPU, CPU and possibly get an All-In-One Water cooler. My main concerns are if the GPU will fit in the case, and the watercooler. If anyone can tell me if the PSU will fit as well, that would be greatly appreciated.  I have two plans, either budget or mid-level, and I will be posting both of the ideal specs that I want here. Budget: CPU: Intel Pentium G3258Motherboard: MSI H81M-P33 PSU:  EVGA 500W 80+ Bronze Certified ATX Power SupplyGPU:  EVGA GeForce GTX 950 2GB Superclocked+ ACX 2.0 Video CardCooler: Cooler Master Hyper 212 EVO Mid-Level: CPU: Intel i5 6600kMotherboard: ASrock B150m Pro4PSU: EVGA 500W 80+ Bronze Certified ATX Power SupplyGPU: Asus Radeon R9 380Cooler: Cooler Master Hyper 212 EVORAM/Memory: Kingston HyperX Fury Black (2x4GB)

A:HP Envy 700-216

Greetings, Measure the existing power supply. Then compare the measurements to the  EVGA 500 W you are interested in using. You will need to add an operating system (OS) to the list. OEM OS licenses are not transferable. You might as well go all the way and add a new tower. Build a new system. Keep the 700-216 as a backup PC. I changed some components on an Envy 810-150 (below) but built a new system (custom build) using all new components and a new operating system. My Systems:Envy Phoenix 810-150se running Win 7 Professional:Upgrades include: EVGA 4GB GTX 970 OC FTW with Backplate, 32 GB RAM, Corsair RM650x Power Supply, Samsung 850 EVO 500GB SSD.My Custom Build:Corsair Obsidian Series 450D. I7 5960x. 32 GB G. Skill DDDR4 Ram. 256GB - M.2 - V-Nand - Solid State Drive. Samsung 850 EVO 500GB SSD. ASRock X99 Fatal1ty Pro /3.1. Corsair RM750x power supply. Nvidia GTX 980ti. Cheers! 

Read other 1 answers
RELEVANCY SCORE 50
Q: envy

The Omen red diamond logo shows up on start-up before loggin in and my desktop is not a gaming machine.  Should this be a concern?

Read other answers
RELEVANCY SCORE 50

Laptop won't start. Black screen, then says "Reparing disk errors. This might take over an hour to complete" After an hour it looks to be starting but a blue screen flashes briefly with a frown and a message saying "Your PC ran into a problem and needs to restart. We're just collecting some error info then we'll restart for you." It then goes back to the black screen saying it's repairing disc errors. Been through that three times and nothing else has happened.

Read other answers
RELEVANCY SCORE 50

2(two) little black wires from mother board hanging in the inside of the computer ,i am just curious if they were grounds to the mother board very skinny wires looks like solder on the 2 ends  hate to send computer back because of two little wires but want to make sure there not of importance

A:750-414 Envy

Hi: Take a close look at the ends or where the wires originate from. I'm thinking they are spare antenna leads for an optional wireless network adapter. 

Read other 1 answers
RELEVANCY SCORE 50

I replaced my laptop motherboard and keyboard not working

Read other answers
RELEVANCY SCORE 50
Q: ENVY

My ENVY has two video boards i it. The built-in INTEL video hardware which is the machines default video card.I had HP upgrade this notebook with a NVIDIA GeForce GTX 850M video card.They don't get along. I taked to Nvidia about the problem and they blamed my problems on outdate software.I found  out from Nvidia that card only comes ino play when playing games designed for the card. HP sales told me when I purchsed this notebook with that added expense option that I would help mewhen using Photoshop Lightroom, Nikon NX2 and SONY's Memories software.So I wasted my money having the Nvidia GeForce card put into the notebook. I need to physically remove that card because even if I deinstall all the Nvidia software.Disable the card in Device manager the notebook my notebook only works correctly until Microsoft reinstalls all the software upon a reboot or after a shutdown for the night. And then upon turning on the  notebook back on again.Then my problem returns.I can not click on opened software that is underneath other opened software.Ex. Firefox running. Word pad underneath it I can't click on wordpad and have it popup over Firefox.That is just one example. This problem arrises with anybodys software. It is not tied to only one or two programs. So I need to remove the Nvidia GeForce card. I haven't opened the notebook yet and was hoping someone hasopened one and can tell me if it is easy enough to spot the Nvida GeForceIs it under the keyboard section or... Read more

Read other answers
RELEVANCY SCORE 50

Will this support a 3rd monitor through USB to hdmi adapter?

Read other answers
RELEVANCY SCORE 50

I would like to replace the slim dvd with a blu-ray.  Is there a blu-ray drive that would fit without modifying the connectors in this unit?  Current drive is HP P/N 849055-HC1 Model: DU-8AESH-EEC

Read other answers
RELEVANCY SCORE 50

I've purchased the HP envy 13 about a month ago. Is it normal for the laptop to get really hot to the point it burns your hand to touch? The laptop seems to get really hot after 10 minutes of turning it on and it has been like this since the 1st day I got it. The hottest part of the laptop would be the space above the the centre of the key board (under the hp logo) and the top 2 rows of the buttons get really hot too. I can also feel underneath the laptop is really hot aswell. Please can someone help as I'm not sure if this is an issue. The fans are really loud even when theres nothing covering the air vent.

A:HP ENVY 13 gets really hot

@Natalie03

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

Read other 1 answers
RELEVANCY SCORE 50

I have 3 HP Envys and the hinge that connects the left part of the monitor to the bottom near the power button is starting to detatch because the screw came out.  Now the silver part that is near the keyboard is starting to seperate near the bottom black part near the battery, which may affect the monitor.  HELP!  I DON'T KNOW WHAT TO DO!

Read other answers
RELEVANCY SCORE 50
Q: HP Envy

I recent purchased an HP ENVY Notebook 17t-u000 CTO (2017 model)
 
I have had 2 previous laptops in the 17t series before this one. All of them has BluRay drives.
 
So I purchased the 2017 model assumign it would too, but it appears it is only a DVD drive.
 
I am sure that in the previous models, the Device Manager in Windows showed the drive had a "BD" in its name.
 
Now it just says DVD.
 
I am just wnating to confirm if it or not.
 
HP ENVY Notebook 17t-u000 CTO
Model #:Y0F94AV
Serial #removed content)
 
This is my laptop details. Please confirm if it was suppose to be BluRay, because I purchased item from an Authorized Reseller, who made changes to this laptop orginal hardware specs. For example, HP had the laptoplisted as 256GB SSD and 16GB of DDR4 RAM, but the seller put in a 512GB SSD and 32GB of RAM for just a little more.
 
Also if this doesnt have a BluRay Drive, then where can I get one for this model? Thanks
 
 
 
 
 
 

Read other answers
RELEVANCY SCORE 50
Q: Hp envy

My hp envy froze trying to update itself this includes my mouse. I don't know how to fix it can anyone help?

Read other answers
RELEVANCY SCORE 50

Hello everyone!I have my HP envy 17 (k250ca) laptop with windows 8.1 on it. And the thing is that I want to install windows 7 on it, bit I'm not sure is my laptop capable for this operating system.  Does someone know information related to this issue?

A:hp envy 17

Hi: HP does have W7 drivers for that model on the support page. http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-17-k200-Notebook-PC-series/7527536/model/780... Be sure to make your recovery disk set before attempting to install W7 in case it doesn't work right, or you want to revert to the original operating system that came with the PC.

Read other 1 answers