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Design Difference between HP ENVY 15-AE107NL and HP ENVY 15-...

Q: Design Difference between HP ENVY 15-AE107NL and HP ENVY 15-...

What is the design difference between HP ENVY 15-AE107NL and HP ENVY 15-AE112NL ARGENTO?Thank youEA

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RELEVANCY SCORE 200
Preferred Solution: Design Difference between HP ENVY 15-AE107NL and HP ENVY 15-...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 103.6

Hi. I wish to add an m.2 ssd to my laptop, that curenntly have only a 1Tb HD. Is it possible? And if it is, would you tell me what kind of M.2 i can buy? I have this options, in the exact personal preference order: 1) M.2 NVME 256gb2) M.2 AHCI 256gb3) M.2 SATA Thank you for your answer













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A:hp Envy 15-ae107nl - is it possible to add an m.2 ssd

minoccio wrote:Hi. I wish to add an m.2 ssd to my laptop, that curenntly have only a 1Tb HD. Is it possible? And if it is, would you tell me what kind of M.2 i can buy? I have this options, in the exact personal preference order: 1) M.2 NVME 256gb2) M.2 AHCI 256gb3) M.2 SATA Thank you for your answer#3 M.2 SATA. Make sure that it is a (TLC) memory type. "models with i7 processors and 4 GB discrete graphics memory only"

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RELEVANCY SCORE 94.4

Im planning to buy a HP Envy 13  to use for school, since this notebook is lightweight and thin and the battery life (from what I've read) is decent. I've noticed that there are 2 HP ENVYs available, both with the same specs, both with the same price ( ENVY 13-d120nd and ENVY 13-d010nd). I wondered what the differences are between them. So I hoped you guys from the forum could help me with this. And if any of you got any suggestions for other HP notebooks in the same priceclass with a good (maybe better) battery life to use for school, feel free to suggest  Thanks in advance!

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RELEVANCY SCORE 80.4

Hello,
 
My HP notebook is little over one year old, and therefore, out of warranty.  Before the first year was over, I noticed that the left hinge was pulling my laptop apart.  It was a small gap and my schedule was hectic.  Therefore, I did not pay attention to any warranty coverage issues.  However, the laptop came apart more and more until both sides had the same issue where the two halves under the keyboard are separating.  I called HP and was told that since it was out of warranty, they could not do anything.  I asked where I could get it fixed and did not get an adequate answer.  Now, my screen occassionally flickers and I am afraid that the issue will get worse. 
 
I am very angry at HP now, although my last two HP laptops were very reliable.  [content removed]  Today, after a lot of research,  I found the hinge issue being addressed on these forums. 
 
I NEED HELP.  I need a reliable fix!!

A:hp envy ts 17 notebook design flaw

@dTphoto

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 78.8

Left Hinge on HP Envy 17 Touchsmart design flaw. Looks as if hundreds of people are suffering from this flaw. I've spent two hours on the phone being transferred among HP staff who want to sell me stuff but not address the issue. Isthere a recall on this? [Content Removed]

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RELEVANCY SCORE 78.8

I purchased an HP Envy m6 1105-dx and was very pleased. I take very good care of my laptop and always have it in a sleeve. Shortly after the warranty expired my right hinge suddenly broke on its own. I was able to get HP to have the hinge repaired but lost possession of my laptop for two weeks during final exams. A year later the left hinge has now broken and cracked the side and bottom covers. The hinge bulges out, making it difficult and scary to close/open the laptop. The screen literally hangs at a tilt and the hinge pushes up the speaker housing and upper right corner of the keyboard. I took my laptop to the IT department at my law school to ask what they believed was the cause. Without opening or messing with the laptop they agreed that it was most likely due to a design flaw on the hinges since the right hinge (Hinge repaired previously by HP) is also beginning to break. Did we all pay $700+ to suffer with the constant need to deal with broken hinges? This is very unfortunate since HP has always had a reputable name. Now I am stuck with a $700+ laptop with a completely broken left hinge and a previously HP repaired right hinge that is not too far behind from another break. Does anyone know of any recalls or remedies to solve this issue?

A:HP Envy m6-1105dx Broken Hinge - Design Flaw

@BIC287 ,
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 78.8

The top left hinge of my HP Envy 17t notebook computer cracked resulting in the bottom half of the notebook computer coming loose whenever the notebook computerscreen is adjsted, opened or closed. Apparently this is not an isolated incident as I personally know of two others that have the exact same problem. Are there others that have encountered this same issue?  What remedies and solutions have been found?

A:HP envy 17t screen hinge quality / design flaw

@SteveC2

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 77.2

Hi,Can someone please tell me if there is a difference between HP ENVY 13-d099nr and 13-d040nr?I look at product specs and they are exactly the same, but I see some site (e.g. Amazon) selling them at different prices. Thanks!

A:Is there a difference between HP ENVY 13-d099nr and 13-d040n...

VYoung wrote:... I look at product specs and they are exactly the same, but I see some site (e.g. Amazon) selling them at different prices....Hi, No, they are NOT the same. For start, the d040nr uses i5 CPU and the d099nr uses i7 CPU.     https://www.amazon.com/HP-13-d010nr-13-3-Inch-Laptop-Intel/dp/B015AD1ZFA    http://support.hp.com/us-en/document/c04797792 Regards.

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RELEVANCY SCORE 72.4

I'm just learning about buses and it's my understanding that the system bus combined the data bus, address bus and control bus. According to wikipedia the system bus isn't used any more and the front side bus is popular. I don't really understand, what is a front side bus?
 

A:What's the difference between the system bus design and front-side bus design?

Front-side_bus
Google is your friend... really!
 

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RELEVANCY SCORE 71.6

I was recently given 2 AIO computers from a local charity group to try and repair that both have the same problem. They seem to start but the screen remains black on both no cursor or anything. I will list what I have done and this will be on both of them.Replaced ram with known good ones.Removed the CMOS battery for 15 minCleared BIOS with jumper (battery in)Tried tapping F10 for 8 seconds then arrow down twice and hit Enter twice.A hard reset unplugged and held in power button for a couple minutes I see an HDMI port on both but I believe this is an input port?? I have read about reflashing the BIOS on a 23-d010ea and was wonder if this is what might be needed??That article is here CLICK HERE toward the bottom of the page.Any help is apreciated!!

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RELEVANCY SCORE 70.8

HP NOR MICROSOFT HAS BEEN ABLE TO GET THESE TWO BRAND NEW UNITS TO SPEAK OR RECOGNIZE EACH OTHER. H E L P? I' USING A COX HOTSPOT WITH NO PASSWORD REQUIRED. BOTH SAY CONNECTED TO WIRELESS BUT WON'T PRINT FROM MY NOTEBOOK.

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RELEVANCY SCORE 70.8

Hi, I am Istiak from Bangaldesh. I am using HP ENVY 15-j139tx. My sister brought new HP ENVY x360 15-aq160sa from UK for me. In new HP ENVY x360 15-aq160sa there is no extra graphics card but in my HP ENVY 15-j139tx there is extra graphics card of NVIDIA GeForce GT 740M. Now can I remove graphics card from HP ENVY 15-j139tx and add that to HP ENVY x360 15-aq160sa? Is it possible? Or ENVY x360 15-aq160sa supports extra graphics card that I can add? If yes please let me know that model of graphics card that I can add.

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RELEVANCY SCORE 69.6

The right hinge on my Envy 17 Touch Screen has failed, causing the case to become separated and the lid to be nearly impossible to close. This is the second Envy 17 to fail in this way. About a year ago my husband's broke and HP spent nearly three months attempting to repair it before finally just shipping him a new one. This appears to be a flaw in the construction of the hinge assembly, and we have noticed that the newer models, such as my husband's replacement, have a much improved design in comparison. We spent about $1,300 on this computer (it has an i7 Core and 16 GB of RAM) and hoped it would hold up for a while. The laptop was great, but now it has become difficult to use without fear of causing further damage. Thank you for any suggestions.  

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RELEVANCY SCORE 69.6

I am looking to buy a EVGA GeForce GTX 750 TI 2 GB GDDR5 PCI Express 3.0 Graphics card, i don't know if I have enough room inside of my case or if my CPU can handle it, thanks.  Graphics card link - http://www.bestbuy.com/site/evga-geforce-gtx-750-ti-2gb-gddr5-pci-express-3-0-graphics-card/4906008....PC Specs link - http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03787848










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A:HP Envy Graphics card Upgrade- HP Envy 700-74

Hi, You should have enough room inside your PC but you should do some measuring just in case.  Review this posted document.  Review these HP how-to articles. HP Secure Boot Windows 8 Topics   Computer Does not Start After Installing a Video Card (Windows 8)

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RELEVANCY SCORE 67.2

Recently noticed the notebook wasn't aligned to my desk. Thought the feet on the bottom were uneven. They're fine. The notebook seems to have a "bubble" on the keyboard where it's higher than the rest of the keyboard. Obviously it's impacting the entire notebook since it's no longer sitting level. I'm concerned it's going to impact the performance of the keyboard and the fact that it's not even and "rocks" when I'm typing is driving me crazy.   Can someone please direct me on how this can be repaired. It was purchased new in 2013. 

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RELEVANCY SCORE 67.2

Which is better at multitask management without lags ??HP ENVY 15-aq003nx i7 processor with 12gb ram But no ssd orHP ENVY 15-aq100nx i5 processor with 128 ssd & 8gb ram

A:HP ENVY 15-aq003nx or HP ENVY 15-aq100nx ??

Get the SSD

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RELEVANCY SCORE 67.2

What are the differences between the two modelsHP ENVY 17-n106nlHP ENVY 17-n102nl? I only noticed the webcam... Thank you 

A:HP ENVY 17-n106nl vs HP ENVY 17-n102nl

Hi, I can only find the first one:           http://support.hp.com/au-en/document/c04937729 Where do you find the second one ? Regards.

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RELEVANCY SCORE 67.2

The HP Envy 17t (2015 model) is no longer for sale at the HP Store so I am thinking of purchasing the HP Envy M7 n109dx from Best buy but I am noticing that there are some differences between that model and the one that originally was selling in the HP Store.  I have noticed the following about the Envy M7 vs the Envy 17t Weaker Processor- The Envy 17t had a Quad Core i7 6700 HQ vs the Dual Core i7 6500U on the M7Weaker Graphics Card- The Envy 17t touch had a Nvidia GeForce 950 GTX vs a 940 GT on the M7No fingerprint reader on the M7 like on the Envy 17Some websites mention that the M7 only has dual speakers and not quad speakers and a subwoofer like the 17t. Is there other features that the M7 is missing in comparison to the Envy 17t Touch? Bonus: Would I be able to upgrade it to have two HDD's in the future using a hard drive Caddy like in the Envy 17t or not.

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RELEVANCY SCORE 62.4

Auburn vs Jacksonville State Live StreamWashington vs Sacramento State Live Stream
 

A:difference between the two is in the design

look like miniaturized computersWashington vs Sacramento State Live StreamAuburn vs Jacksonville State Live Stream
 

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RELEVANCY SCORE 62

hello,I want to install an ssd and use it as my primary OS partition. I want to keep the original 1 TB 5600RPM drive and install a smaller ssd on the M.2 pot which I believe is present. I want some advice if it is present, and is it PCIE or SATA ?

A:M.2 SSD for HP Envy Hp Envy 15 j048tx

Hi, Well, it is your believe. And yes, it does have M.2 SATA slot and currently holds 24GB for Intel Smart Response Technology. You have to disable this before you can work on it and this may not work at all. Please read the following article for more info before go further      http://www.techforanyone.com/fix-inaccessible-smart-response-technology-cache/ Regards.

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RELEVANCY SCORE 62

Hi, I connected HP ENVY TouchSmart 17" with HP ENVY 34c Monitor over HDMIand resolution on Monitor is 3440x1440 @30HZ is it posible to get it at 60HZ somehow? I tried to connest with HDMI > DP cable but then there is no signal My Laptop has onli HDMI output thanksA

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RELEVANCY SCORE 50
Q: HP ENVY

Hello there, I have an HP ENVY 4-1195CA  both HDD and Battery pack failed to smart test and now I am planning to replace both. The original HDD is HGST Z5K500-500 which is 5400rpm - SATA 3Gb/s . I was wondering if I can replace the HDD with a 7200rpm hybrid or SATA 6Gb/s drive.  Thanks in advance, Tafa  

A:HP ENVY

Yes any 2.5 inch wide SATA disk mechanical, hybrid or SSD. 7mm (ultraslim) only.  Service Manual

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RELEVANCY SCORE 50

I recetly purchased an HP Envy 13laptop. I have used it for 2 months now, and for the last week or so I have been hearing annoying "clink" noises from it. Any information on what the problem might be is highly appreciated.Thanks 

A:HP envy 13

Hello rishu,  Usally clicking noise come from Hard drive.  The Hard drive might fail soon.Please run the Hard drive test to determine. We can test the hard drive in the BIOS. Tap F2 as you power up to enter UEFI diagnostics and look for the hard drive test.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 50

Hi, would it be possible for HP to get in touch with me as I have a problem with my HP Envy - it gets very hot below the screen and it is still in warraty, I would like to send it in to be looked at. Many thanks

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RELEVANCY SCORE 50
Q: envy

Can someone help me resolve my computer issues? 2 and a half weeks ago it stopped charging and after having it with a local service center for 2 weeks, I find out they can't fix it until I source a part (bizzare - it has a global warranty) - it needs a replacement motherboard. I spent 3 hours on the phone yesterday speaking to no less than 10 HP technical support people that kept transferring me between departments only to be no better off in the end than before I'd made any calls at all! As of now, I simply cannot and will not recommend HP products to anyone when the support is so shockingly poor! Yestderday I received the worst customer service I have EVER experienced!! 

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RELEVANCY SCORE 50

I have 3 HP Envys and the hinge that connects the left part of the monitor to the bottom near the power button is starting to detatch because the screw came out.  Now the silver part that is near the keyboard is starting to seperate near the bottom black part near the battery, which may affect the monitor.  HELP!  I DON'T KNOW WHAT TO DO!

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RELEVANCY SCORE 50

I got this notebook a couple of days ago and it gets really hot doing normal activities like browsing the internet or using Word.I ran a hardware diagnostics test and nothing came up in the results.So is there anything that can be done to fix this problem?

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RELEVANCY SCORE 50

    The drive will not read a disc.  It did originally, but no longer will read a disc.  The disc is okay because it was read by another computer.

A:HP Envy 700 PC

    The drive will not read a disc.  It did originally, but will no longer.  The disc is okay because it was read by another computer.

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RELEVANCY SCORE 50

I replaced my laptop motherboard and keyboard not working

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RELEVANCY SCORE 50

Hey All! DarthPotato here again.          I currently own the HP Envy 700-216 PC and wanted to upgrade it. Not just the GPU as most people do. I want to upgrade the PSU, Motherboard, GPU, CPU and possibly get an All-In-One Water cooler. My main concerns are if the GPU will fit in the case, and the watercooler. If anyone can tell me if the PSU will fit as well, that would be greatly appreciated.  I have two plans, either budget or mid-level, and I will be posting both of the ideal specs that I want here. Budget: CPU: Intel Pentium G3258Motherboard: MSI H81M-P33 PSU:  EVGA 500W 80+ Bronze Certified ATX Power SupplyGPU:  EVGA GeForce GTX 950 2GB Superclocked+ ACX 2.0 Video CardCooler: Cooler Master Hyper 212 EVO Mid-Level: CPU: Intel i5 6600kMotherboard: ASrock B150m Pro4PSU: EVGA 500W 80+ Bronze Certified ATX Power SupplyGPU: Asus Radeon R9 380Cooler: Cooler Master Hyper 212 EVORAM/Memory: Kingston HyperX Fury Black (2x4GB)

A:HP Envy 700-216

Greetings, Measure the existing power supply. Then compare the measurements to the  EVGA 500 W you are interested in using. You will need to add an operating system (OS) to the list. OEM OS licenses are not transferable. You might as well go all the way and add a new tower. Build a new system. Keep the 700-216 as a backup PC. I changed some components on an Envy 810-150 (below) but built a new system (custom build) using all new components and a new operating system. My Systems:Envy Phoenix 810-150se running Win 7 Professional:Upgrades include: EVGA 4GB GTX 970 OC FTW with Backplate, 32 GB RAM, Corsair RM650x Power Supply, Samsung 850 EVO 500GB SSD.My Custom Build:Corsair Obsidian Series 450D. I7 5960x. 32 GB G. Skill DDDR4 Ram. 256GB - M.2 - V-Nand - Solid State Drive. Samsung 850 EVO 500GB SSD. ASRock X99 Fatal1ty Pro /3.1. Corsair RM750x power supply. Nvidia GTX 980ti. Cheers! 

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RELEVANCY SCORE 50

My new computer came a month ago, I put Avast Anti-virus on it, tweeked chrome to stop pop ups as I always have. But I have a never ending sream of ads like never before. The suggestion from 2014, (it's 8/16 now), for Techwalla doesn't work and I'm not sure if malwarebytes is another antivirus program that requires me to remove Avast. How can I stop these pestering ads?

A:getting rid of ads with my new HP Envy

Hi there @Chris122, May the Forums be with you!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.  I understand that you are being hammered by popup adds. I am happy to help with this. Please see the following for some help on how to deal with the types of online threats you seem to be suffering from currently. Each document is useful and the second contains some brief information describing the common types of online threats. About Spyware, Adware, and Browser Hijacking SoftwareHP PCs - Computer Might Be Infected by a Virus or Malware (Windows 10, 8) The second linked document also has links to additional sites that have tools you can try. Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

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RELEVANCY SCORE 50

Does HP Envy x 360 have batteryHP ENVY x 360

A:HP ENVY x 360

Hey @ritu2591?,Welcome to the HP Support Forums! This is a great place to find solutions and help from our community! I understand that you have some inquiries about the HP Envy x360 Notebook. I'd be happy to help you. The HP Envy x360 Notebook does indeed have a battery. It is a built in Lithium Ion battery, located internally, rather than external like most Notebooks. See page 31 of your service manual for more information. Please keep me posted if you have any other questions. You can always say thanks by hitting the Thumbs Up button below!Cheers.

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RELEVANCY SCORE 50

I would like to replace the slim dvd with a blu-ray.  Is there a blu-ray drive that would fit without modifying the connectors in this unit?  Current drive is HP P/N 849055-HC1 Model: DU-8AESH-EEC

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RELEVANCY SCORE 50
Q: HP ENVY

Can someone remove this thread?I was able to fix my problem. Thanks.

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RELEVANCY SCORE 50

2(two) little black wires from mother board hanging in the inside of the computer ,i am just curious if they were grounds to the mother board very skinny wires looks like solder on the 2 ends  hate to send computer back because of two little wires but want to make sure there not of importance

A:750-414 Envy

Hi: Take a close look at the ends or where the wires originate from. I'm thinking they are spare antenna leads for an optional wireless network adapter. 

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RELEVANCY SCORE 50

My Laptop is HP ENVY m6 INter (R) Core (TM) i7-3632QM CPU @ 2.20GHZ 2.20 GHz with Ram 4 GB ,and 64-bit operating system, x64-based processor. I want to add more Ram to my laptop. Could you tell me what is the maximum RAM that I can add to my laptop, and where I can buy it? Thank you very much for your time, and consideration.

A:Looking for right RAM for envy m6

Hi, What is your HP Env6 m6 ? Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

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RELEVANCY SCORE 50

I have just bought a Envy 17T-BTO.  It has an I7-6700 CPU, 16GB of RAM and an Nvidia GTX950M graphics card so you would think it would be quite a powerhouse.  However it is deadly slow.  With nothing installed on it yet, i.e. factory clean Windows 10 (64 Bit) it takes about 1 minute from pushing the power button before you see any activity, then it says 'please wait" with the swirling dots for another minute.  Then the screen goes blank for another minute, then the "please wait" blue screen with swirling dots for another minutes, then finally the backdrop screen.  Then when I go to log in I get the swirling dots for another minute before the dektop appears, and then it is busy loading just the taskbar icon shortcuts for amazon and trip advisor which takes another 30 seconds or so.5 minutes 30 seconds to do a restart in Windows 10. My old desktop restarts into Windows 10 in about 20 seconds. What is up with my brand new laptop?  Is it the deadly slow 5400 RPM 1TB drive? Help please

A:envy 17T-BTO

Hello, Thank you for posting in the HP Support forum. Considering the processor and the RAM, a 5400 RPM HDD is somewhat slow. For super speedy machine, it deserves an SSD  But still, 5 minutes is too much, so I guess there is something more. Most probably software issue, some 3rd party program. Just to be on the safe side, first test it for hardware issues.Start your computer again by using the power-on button andas soon as you do it, keep hitting the Esc button (like tap-tap-tap) - you will enter HP boot menu like this:   Choose/press F2 and follow the on-screen instructions to perform System test >>> QUICK test. More information can be found here>> http://support.hp.com/us-en/document/c03467259>> http://support.hp.com/us-en/document/c03467259#AbT1 It should check these components:    Battery check    Processor check    System board check    Hard drive SMART check    Hard drive short DST check    Memory quick check  Hopefully (and most probably) tests will pass. Please, let me know if they fail.  Re. software issues. You can check these:>> http://www.howtogeek.com/166698/how-to-optimize-and-tune-up-your-pc-without-paying-an-electronics-st...>> http://support.hp.com/us-en/document/c04770630for some tips re. software optimization. -- You may consider uninstalling 3rd party anti... Read more

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RELEVANCY SCORE 50
Q: envy

The Omen red diamond logo shows up on start-up before loggin in and my desktop is not a gaming machine.  Should this be a concern?

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RELEVANCY SCORE 50

Missing Driver for Win7 64bitPCI Simple Communications ControllerPCI\VEN_8086&DEV_8C3A&SUBSYS_1966103C&REV_04

A:HP ENVY 17

 Hi, Install: Intel Management Engine Interface (MEI) Driverhttp://ftp.hp.com/pub/softpaq/sp65001-65500/sp65046.exe

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RELEVANCY SCORE 50

It restart while am still making use of it

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RELEVANCY SCORE 50
Q: OS envy

Hey, first post! Ok, so I have a mac user that I take care of, and he was wondering about mouse over techniques. For example, in OS X when you want to move a file to another folder from your desktop, you can drag the file, mouse over your drive and it opens the window. Now I think this is a neat little tool as well, so my question is: Can I enable such a mouse-over feature in Xp? If not, oh well, no loss. So if anyone has clues or suggestions I would greatly appreciate,
Josh
 

RELEVANCY SCORE 50

HI all, just recently, my HP Envy j125tx's fan on the left side vent became very loud and that area is very hot. Despite ising a cooler, it still remains pretty hot.It just happened recently but in the past, it has been very cool and quiet. I do not use this laptop for gaming. It just happened recently but in the past, it was very cool and quiet. I do not use this laptop for gaming. I do not use this laptop for gaming, just for school usage. This laptop is more than 2 years old. But the laptop seems to be working fine perfectly. What should I do? Call HP support and get them to diagnose it? My laptop is still under warranty. 

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RELEVANCY SCORE 50

Hello, i jus bought this envy 15-u240nd second hand Installed is a Samsung MZNTE256HMP-00H1 drive.It's working fine but can i add my Samsung Evo 850 500 GB also inside? I ask this before i open up the laptop, because when i damage it and its not possible it ill be unnessarry..  Hope for a quick and accurate answer Jacques112

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RELEVANCY SCORE 50

Have Envy 700-000z desktop and all of a sudden sound not working, no wired internet, little flag lower right has red X says windows security center is turned off and when I hit  turn on now button it says service cannot be started. Speaker icon has red X , network connections has red X and network connections folder is empty. Trouble shooter cant fix sound card and as you can see I am not computer savy. Any advise?

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RELEVANCY SCORE 50

Hello!my computer desktop screen turn all black. There is power but I dont see any thing. I turn on and off hoping it will reboot but still screen still black. is there a problem with the computer? do i need to bring this to the shop? or does it mean need to buy another computer? need help.

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RELEVANCY SCORE 50

Have Envy 700-000z desktop and all of a sudden sound not working, no wired internet, little flag lower right has red X says windows security center is turned off and when I hit  turn on now button it says service cannot be started. Speaker icon has red X , network connections has red X and network connections folder is empty. Trouble shooter cant fix sound card and as you can see I am not computer savy. Any advise?

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