Over 1 million tech questions and answers.

No WiFi on 2.4GHz, 5GHz just fine

Q: No WiFi on 2.4GHz, 5GHz just fine

I am having an intermittent issue with my Asus RT-AC88U router (purchased about 4 months ago). The issue started about a week ago and there have been no changes I have initiated to the router or my Windows 10 Pro PC.

I noticed it first on my phone when at home, it would connect to WiFi (2.4GHz) just fine but said under the connection that internet was not available. 5GHz and wired connections had internet just fine. Resetting (power cycling) the router did not fix it but sometimes it seemed to fix it's self. Last night I had no WiFi on 2.4 but this morning it's fine. My provider is Comcast but if it was Comcast I think the issue would be on 2.4 and 5.

I contacted Asus via their support chat and the tech. had me change some setting and I figured that fixed it till the problem showed up again a day and a half later.

Has anyone had a similar issue and if so found a fix? Is this a router hardware issue and I should contact Asus for a replacement?

Thanks for the help!!

Read other answers
RELEVANCY SCORE 200
Preferred Solution: No WiFi on 2.4GHz, 5GHz just fine

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 92.4

HiLooking for the part number to replace wireless card in notebook.I need a dual band 2.4ghz and 5ghz card.Current part is HP p/n 709505-001 sps#709848-001ThanksGlenn

Read other answers
RELEVANCY SCORE 92.4

                           I want to notify that my wifi adapter is not detecting 5Ghz bandwidth it detects only 2.4Ghz ,I am using Y50-70 Laptop (Lenovo) it is a high end gaming PC which has this feature and the hardware capability to detect 5Ghz bandwith.I Bought this laptop on 25/12/2014, i have been using this laptop ever since ,i was using this laptop in LAN to access internet for faster internet ,at certainty I started using the internet using WIFI ,but i came to notification that it only detects  2.4Ghz bandwidth,but this model and the WiFi adapter has the capability to detect 5Ghz bandwidth , i went to the lenovo service centers (Volta Technology Solutions in Chennai many times, but they are not rectify the problem clearly and they asked to mail to the customer care or to call. Please notify this mail as soon as possible and rectify the issue in the means of replacement of the WIFI adapter within the warranty period. Laptop serial no : CB33567993    Model no: 80EJ59431090


























laptop bill1.jpg ?885 KB

Read other answers
RELEVANCY SCORE 91.6

I want to upgrade my home network to support HD streaming over Wifi. I am considering getting an 802.11ac router and replacing my laptops Wifi network card with one that supports the new Wifi 802.11ac standard.

On my home network I want to connect a TV set top box to the router over Cat6 but my laptop is the only device that will be connecting over Wifi. I have a Dell Inspiron 7520 laptop. It has an Intel Centrino Wireless-N 2230 Wifi card which supports dual stream but only one band: 2.4Ghz.

It looks like my laptop only has two internal antenna cables and for this reason I am thinking I cannot avail of triple stream Wifi-N 450Mb/s + 450Mb/s on a simultaneous dual band N900 router. I am stuck with a theoretical max of 300Mb/s on 2.4Ghz under Wifi-N and/or 866Mb/s on 5Ghz under Wifi-AC.

Here are my questions:

1. If I get a simultaneous dual band router can my laptop stream an HD movie on the 5Ghz band and at the same time download say a Youtube video on the 2.4Ghz band? I ask that because I'd like to get a such a router and preserve every ounce of bandwidth on its 5Ghz band for streaming movies from the set top box to my laptop... not have to share it for web browsing needs.

2. Would it be a better solution, or even possible, to install a third internal antenna in my laptop and get a triple stream 802.11n class Wifi card (such as the Intel Centrino Ultimate-N 6300) and Wifi-N Class router OR should I buy an 802.11ac router and get the better bandwidth it offers... Read more

A:Can my Laptop simultaneously connect to a 2.4Ghz & 5Ghz Wifi network?

You can stream HD movies fine at 150Mbps or even less but it depends on how much of the bandwidth is being used by your neighbors. This can be a big problem in some areas. You won't be able to use both frequency's at once.

Finding the best clean channels to use are what matters most on 2.4 GHz, channel bonding comes in handy sometimes but works best when the channels are mostly clear.

5Ghz is better in this respect because hardly anyone is using it so you tend to get all the bandwidth to yourself but the drawback with 5GHz frequency is that it won't go through walls worth a darn so it's really only useful for open area's outdoors or for large rooms.

I'm running the Asus AC66U router and the Asus PCI-e AC66 NIC which usually runs about 877.5-1.1 Gb. I can stream multiple YouTube video's while watching movies although I could also do this using the 2.4GHz frequency at 300Mbps.

Read other 4 answers
RELEVANCY SCORE 87.6

I thought I had a double NAT problem, online somewhere it said go into Bridge Mode, CSR said the ISP router is already in that mode.

I have a cable router as my ISP, hooked up to a ASUS router (2.4GHz and 5GHz) for the house. Have 10 devices on the ASUS. On the Cisco ISP router, I got my Desktop computer in port 2 running to my Ethernet port on the back of my computer, and ASUS in port 1 which goes to the blue input port on the ASUS. I turned off the WiFi on the Cisco router.

The question I have is how can I log into my ASUS router when hard-wired into port 2 on the CISCO router.
CISCO is 192.168.0.1 - ASUS is using port one 192.168.0.10, Computer is using port two 192.168.1.194
ASUS is 192.168.1.1 - Can only access this router when connected to it via WiFi.

Well I am connected to both now - the WiFi on the ASUS and hardwired to the CISCO.
I have both routers open. ASUS 192.168.1.1 and Cisco 192.168.0.1
This problem seems to be artificially solved.

-----------------------------------------------------------------------------------------------------------------------

An other issue - I am trying to use ASUS AiCloud 2.0 and USB Application. I want to be able to access this computer anywhere in the world with an internet connection. Basically in USB Application under AiDisk (Share files in the USB disk through the Internet.) - I cant get past setting up a DDNS and receiving a ".asuscomm.com" link to access the computer. It says Invalid IP address. From my internet... Read more

Read other answers
RELEVANCY SCORE 75.6

I have recently acquired a faster USB adapter (NETGEAR N900) for my connection. I have a NETGEAR N600 router. I can choose from 2.4Ghz and 5Ghz. My connection runs very well on 2.4Ghz, I have a limit speed of 144Mbps. However, with 5Ghz that limit is 300Mbps, which I thought it was great, but when I switched to 5Ghz I was only getting 54Mbps and weaker signal strength.

2.4 uses one channel, while 5 uses two channels. Could that be the problem? Again, I'm fine with the current 2.4, but I was just curious if there is a way to increase my speed. It's always nice to have faster internet

A:2.4Ghz vs 5Ghz

I was researching this myself just this morning. Here's the link I read a comparison on the 2, hope it provides a little helpful info for ya.

Is 5 GHz Wi-Fi Wireless Computer Hardware Better than 2.4 GHz?

Read other 4 answers
RELEVANCY SCORE 74.8

SO I picked up a new router thinking it was simultaneous dual band, turns out it is just single band. so either or. My question is, is it possible to leave the ADSL+ modem wireless on @ 2.4ghz and have the router wireless @5ghz?
 

A:New Router, 2.4ghz and 5ghz?

Read other 8 answers
RELEVANCY SCORE 74.8

I thought that 5Ghz would always beat 2.4Ghz hands down on everything apart from distance. With this in mind I set my router to broadcast at 5Ghz and thought that my wifi would be much better as a result,but it wasn't.

I have my router and my PC in the same room a few meters from each other, and while I was using 2.4Ghz I would always get 90% signal strength,but when I changed to 5Ghz instead of my signal getting to 100% it went to 70%? My router is capable of both 2.4Ghz and 5Ghz so why is it that 2.4Ghz is better than 5Ghz when I have been told that it should be the other way around?

I was told that microwaves, cordless telephones and other electronic devices use the 2.4Ghz frequency range and this causes intereference and as such causes a loss of signal.

5Ghz I was told is free of other electronic noise so it is much better and you will always get a stronger signal. The one thing which I was told that made 2.4Ghz better than 5Ghz was the fact that legal restrictions on 5Ghz routers meant that the amount of power they could use to output a signal meant they were not so good over long distances, and in some countries it was even illegal to use 5Ghz frequency.

A:2.4Ghz vs 5Ghz puzzle?

The higher the frequency, the more power it takes to emit said frequency in comparison to lower frequencies. If you have a decent router, however, it shouldn't make a difference which band you transmit. Just because the router CAN use the 5GHz band doesn't mean it'll operate best on it.

Read other 9 answers
RELEVANCY SCORE 74

I have an issue with the Wifi connection, but it is only problematic when I'm connected to 2.4Ghz networks.My laptop is running with a Intel(R) Dual Band Wireless-AC 8260. When connected to 5Ghz networks no problem at all, but when the laptops connects to 2.4Ghz networks the internet either does not work at all, or it is at such a low speed it is impossible to be productive. Especially if I'm not near the router as it then automatically shifts to 2.4GHz due to better signal. The issue is present with any network - not just my home network. I have no issues with other devices (PC's, Mac's and smartphones) at home; only this specific laptop. I have chosen 5Ghz as the prefered option, and the driver is up to date. What to do? 

Read other answers
RELEVANCY SCORE 74

I have a router on one side of my house that is broadcasting 2.4GHz. I have an extender on the other side of the house that is connected to the router with 2.4GHz, but it is broadcasting 5GHz. Both the router and the extender have the same SSID and password. Is this a suitable setup if I want to roam the house on the same network?

Thanks for the help!
 

A:5GHz Extender with 2.4GHz Router

I actually just disabled 5GHz completly around the house and both the router and the extender are on 2.4 and have the same SSID and password. Is there anything else I need to do to make roaming the house a smooth process?
 

Read other 1 answers
RELEVANCY SCORE 74

I have a Asus PCE-AC68 wireless card and can connect to my router TG799vacxtream on 2.4GHz, but I cannot see the 5GHz. That's strange, because I see it on my laptop running Windows 10 and on my iPhone and iPad. Only the Asus card cannot see the 5GHz. When I contacted Asus they put the blame on Windows latest update, and when I contacted Microsoft the put the blame on Asus and that they must update their driver. I contacted Asus again and asked for a date to have a updated driver but they can't tell. Strange policy?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 12286 Mb
Graphics Card: AMD Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: 394 GB (246 GB Free); D: 2794 GB (1373 GB Free); F: 3725 GB (1882 GB Free); G: 28 GB (15 GB Free);
Motherboard: ASUSTeK Computer INC., P7P55D-E PRO
Antivirus: BullGuard Antivirus, Enabled and Updated
 

Read other answers
RELEVANCY SCORE 74

Hi everyone!

This is my first post here, so apologies if I am not providing the correct/enough information at the outset.

I will be happy to provide as much information and in a timely manner as prompted.

The crux of the issue, is that recently the 2.4ghz and 5ghz connections in my home are only working one at a time. Meaning, I can be connected to 2.4ghz, but am unable to disconnect the same device from 2.4ghz and connect to my 5ghz network if I chose to. This is not a device compatibility thing, as an example I have experienced this on an iPhone XS.

Now, the interesting thing, is that when connected to my 2.4ghz for example, the connection will frequently drop, and then if I select 5ghz, my connection to the internet will be successful.

If I were to go back to 2.4ghz it will not connect.

After a while the 5ghz will drop and I will revert back to 2.4ghz.

It is incredibly obnoxious.

Please help!
 

A:Wi-Fi Connection Flipping from 2.4ghz to 5ghz

It's either a problem with the radio in your router, or a problem with the networking components of your laptop. Borrow a router from a friend and see if the problem continues, if your friend's router works, then the problem is isolated to your router - buy a new one. If your friend's router doesn't work, then it is a problem with your laptop.
 

Read other 1 answers
RELEVANCY SCORE 73.2

Hello,

I have 4 apple devices in house. 3 on 5ghz connected to access point, and 1 on 2.4ghz.
its a belkin router, model N10117.

the belkin router is connected to a virgin router.
thier is a setting on the belkin router, which allows you to use it as an 'access point'.

all 4 devices can connect perfectly. and use programs like 'VLC remote' perfectly.

but when it comes to itunes on the pc, after setting all the apropriate settings on itunes,
itunes is unable to see all 4 devices for 'wireless syncing'.

ive come to a hault, and stuck :/
many thanks in advance,
stuart

A:Router 5ghz and 2.4ghz not see apple devices?

as etc info -

I have virgin router 4 lan ports - port 4 is connected belkin N10117 router, and setting is set too 'act as access point'.

PC is connected to virgin router via LAN...

is it something to do with the IP address maybe?

stuart

Read other 4 answers
RELEVANCY SCORE 73.2

I bought a D-link DIR 825 router, having read claims that, on ONE wireless network, it runs 2.4GHz and 5GHz frequencies SIMULTANEOUSLY, and somehow determines for itself how to apply those frequencies to what I'm trying to achieve on the network.

D-link's own support contact denies that this is possible, which appears to contradict D-link's claims about the DIR 825 and what I have read about the product online. They are saying that, indeed, you can use both frequencies at once, but on DIFFERENT machines, i.e. that a single machine cannot be simultaenously connected to both frequencies.

For the life of me, I can't see how to connect to both frequencies at the same time. When setting the DIR 825 up using the relevant wizards, it treats the 2.4GHz and 5GHz as two separate wireless networks. I can then connect each of my computers to one or the other, but apparently not both.

Any help would be enormously appreciated!
 

A:D-LINK DIR 825: how to connect to 2.4GHz and 5GHz simultaneously

They imply two separate transceiver circuits insted of just one that switches transmitting frequency.
Traffic for the 5GHz will be faster with a separate SSID and transmitter., since you will cut out the delays caused by the transceiver switching frequency and handling the slower 2.4GHz traffic.

Your problem is that the computer's wireless adapter can only connect to one SSID and IP address.
You can set up alternate connections for your wireless adapter using a different SSID and IP address for the separate frequencies and switch back and forth, but this is not what you want.

To connect your computer the way you want you would need to have two wireless adapters on the computer.
Set one up using the 2.4GHz SSID and IP address as a default for general wirless use.

Setup the other one using the 5GHz SSID and IP address.

You would need to then set up routing on your computer so that programs that need to use the 5GHz will connect to it.
 

Read other 3 answers
RELEVANCY SCORE 73.2

I just ran over this strange irritating problem on one of my laptop devices...  The connection times out and drops but still connected to router. No internet works when dropped and cant access WAN either when this happens. When this occurs the internet comes back for some second and then randomly drops fast again
The problem only occurs on 1 laptop and @ 2.4Ghz channel works just fine on 5Ghz. 
When internet drops on laptop connected with 2.4 the mobile who is also on 2.4 works just fine 

A:Laptop drops internet ONLY @ 2.4GHZ not 5Ghz

Please post the computer and router model next time.Download MiniToolBox and run the program.When open, checkmark or select all options then click Go.A notepad will open then copy-paste the report on your next reply.

Read other 2 answers
RELEVANCY SCORE 72.4

Good morning!

1. Background. I recently purchased a "Toshiba A505-S6017" laptop (Intel Core i5/4GB RAM/500GB HDD) with Windows 7, 64-bit, Premium Home edition installed: (1) I have a fully functioning home network with 4 (other) XP, 32-bit, PC nodes. (2) My router is a "Netgear Rangemax Dual Band Wireless-N Router WNDR3300." (3) My new laptop has an internal "Realtek RTL819 Wireless LAN, 302.11n b/g/n(draft) PCE-E NIC," (4) My laptop tranceiver is "Microsoft 2.4GHz, V1.0" (5) I have two wireless networks on the router, one for the 2.4, the other for the 5Ghz and can switch between the two, as desired.

2. Problem. Windows 7 found the 2.4GHz, no sweat, but does not see the 5GHz. I want 5GHz access since am worried about my 2.4GHz and mutual interference with household cordless phones, microwave, etc. which also use 2.4 -- plus, 5GHz is preferred for the speed/modernization advantages.

3. Actions to-date. I have followed Windows 7 procedures for automatic home-network detection, in many ways. I have researched (all/most?) involved OEMs' documentation, forums, and Internet-wide Google queries. I can find no solution or suggestions for the problem.

I am desperate to find a solution, as I need to set up access to my other computers from my laptop. I am considering upgrading my older PC's to Windows 7, but first need to address this issue. Can you help analyze and solve this?

Thanks so much for any consideration y... Read more

A:Windows 7 Detects 2.4GHz, But NOT 5GHz Mode on Home-LAN

Hello and Welcome to the sevenforums!

Have you investigated if the Toshiba wireless NIC has a 5GHz transceiver? If not, that is surely your issue. Cant see 5GHz if lappy isnt 2.4/5GHz dual NIC.

Read other 9 answers
RELEVANCY SCORE 72.4

Hello Windows Gurus,

I'm starting to design a 5GHz Wireless Networks that will work together with an 2.4Ghz during the tests and transition phase. In order to keep the same configuration into the clients, we are choosing the same SSID, so we do not have to go one be one and change the machine configuration.

My question is, If there are two WLAN, one with 2.4Ghz and another with 5Ghz with the same SSID, how Windows will choose to which frequency to connect?! To the 2.4Ghz (the default frequency for most APs) or will it try to connect to the 5Ghz (Faster and Less Interference)?!

I also checked and the computers does have Wireless card that works with 5Ghz frequency.

A:Which wireless frequency Windows 7 considers the best? 2.4Ghz / 5Ghz?

Welcome to Seven Forums,

When you said two WLAN, are there 2 WAPs? One operates at 2.4GHz and another one at 5GHz? Perhaps, you're talking about a Dual Band Router that supports both Standards (11n and 11b/g)?

If your Wi-Fi adapters support both and they are configured with a mixed mode then they should be able to connect to the 5GHz band. The wireless mode can also be changed from your router and set it to just '5GHz' if you'd like all the wireless network devices to utilize the 5GHz.
FYI....802.11n supports both 2.4 and 5GHz clients but you must consider 5GHz than the 2.4GHz if you'd like to achieve a great network performance.

Read other 1 answers
RELEVANCY SCORE 71.6

Hi,

I have a N600 Wireless Dual Band Router model WNDR3400. My question(s) is that if I connect with a wired cable, will I be connected to the 5ghz and avoid interference with those on the 2.4ghz connection?

For example, I have a wired connection with my Playstation 3 but i believe the Playstation 3 incapable of detecting the 5ghz when I do a wireless scan. Does this mean when I connect with a wired cable with the ps3 I use the 2.4ghz connection with other users and getting interference if they're doing something like streaming?

And finally, if my Laptop is unable to detect the 5.ghz connection does that mean I need some sort of adapter? Or does it have to do something with the settings. Its enabled and is on the default channel.
[Sorry one more question, where do I go to see who is currently using the internet connection in the setup]
 

A:Dual Band Interference Question(s) 2.4ghz, 5ghz and Wired

Read other 7 answers
RELEVANCY SCORE 64.8

Hi, I have a netgear WNDR3400 100nar router, dual band, 2.4ghz and 5ghz. I set up 2 connections. On the 2.4ghz I set up a WEP connection with 64 bit encryption for my wireless repeater (WNR2000). On the 5ghz i set up WPA2 for regular use. Unfortunately my computer does not support 5ghz or atleast i dont think it does. My samsung tv picks up the 5ghz so I connected to that, the macbook pro connects to the 5ghz. The other computer I want on the 2.4 ghz with the repeater. Hardlined via ethernet anything and everything works. For some reason 2.4ghz wont connect wirelessly and does not even give me the option to enter the hex key. just says unable to connect. the 2.4 doesn't work on anything (currently the repeater is offline until I can fix this issue). Infact, ignore the repeater info. I think there is a problem with the distribution of the IP addresses. Could they be overlapping between the 2.4 and the 5? The next item on the network (tv) using 5ghz, occupies sequence 2 under the ip address....whatever the default is it would occupy 192.168.1.2. I have reformatted my computer, uninstalled and reinstalled network drivers, as much as I could do with the computer itself so I'm assuming it is the router. I've disconnected it and reconnected it, reset it, redone the whole network multiple times, renewed the IP address. What is going on? Can anyone help me please.
 

A:Solved: router issue: 2.4ghz not working, 5ghz working

Read other 14 answers
RELEVANCY SCORE 64

My Windows 8.1 laptop, fitted with an Intel Centrino Ultimate-N 6300 AGN wireless adapter, suddenly stopped automatically connecting to my router a few months ago. I attempted to connect wirelessly to multiple other routers, all to no avail. My laptop could only connect through an ethernet cable/tethered hotspot. I then moved houses and got the internet set up on a new provider and suddenly my laptop could connect wirelessly again! Sadly, after trying to connect to my university's wi-fi, I found out that the laptop wasn't fixed, it was simply able to connect to my new 5Ghz internet but still had trouble connecting to 2.4Ghz access points.

I've tried everything I can to fix this as my laptop is too vital to my studies for me to be without it even for a short period of time, therefore sending it off for diagnostic and repairs is out of the question for now. So far I have tried:

Installing the latest Windows 8.1 drivers for the card (currently on v.15.14.0.2)
Replacing the wireless card with a new one (same make and model)
A complete, fresh re-installation of Windows 8.1

Running out of ideas on what to try and so turning to the community for help. Even if you're not sure of a fix, determining the problem itself would also be a big help. Thanks much in advance!
 

A:Laptop can't connect to 2.4Ghz frequencies, only 5Ghz frequencies

Try the latest wireless driver from the laptop manufacturer's web site.

If that doesn't work then try the latest driver directly from Intel's site.
 

Read other 3 answers
RELEVANCY SCORE 58

Hi guys,
I have a strange problem with my laptop Dell m3800 with Windows 10 and Dell dw1560 Wifi mini card with Broadcom 94352 chip.
I am living in Europe but for some reason my wifi card cannot detect channels 12-13 on 2.4Ghz.
I think this is Windows 10 fault because after I fresh install everything it was working on channels 12-13, after I logged into Microsoft account it cannot detect channels 12-13 anymore.

Does anybody know how to fix this?

A little help will be much appreciated.

Thanks in advanced

Read other answers
RELEVANCY SCORE 58

Hi there, both my wife and I have the same x1 extreme 20mf. Mine has trouble communicating with the 2.4 ghz wifi in our home, my wife's does not. Mine can connect but communication is extremely slow. Connecting to the 5ghz in our home is fine on both computers. Mine even has trouble with 2.4ghz when setting up a clean windows 10 install after formatting. Here are the things I have already tried:I have already tried replacing the wifi card in my computer but the new one performs in the same way. I would suspect that the antenna is shorting out somewhere (I don't actually know if that is a thing).I have tried several driver versions 20.70 and 20.50 and 20.120 all same behavior (my wife's is 20.70 and hers works fine).I have tried all the solutions at https://pcsupport.lenovo.com/us/en/solutions/ht502846 and none worked for me.I am staying in East Africa until late May so I can't send my computer off to get fixed, but I'm open to any other solutions. Even if there's a guide on how to check the antennas I'd be willing to give that a try. Thanks in advance for any help.

Read other answers
RELEVANCY SCORE 58

at the tipping point right now. I am the landlord's son (my mother)
bought this $300 plus tax router and 2.4 ghz wifi entirely decides to not work most of the time.
restarted, rebooted, factory reset, downloaded other firmwares, NOTHING WORKS WTF!
sent a ticket to asus online and so far no reply call center is permanently closed I am guessing.

I am never buying asus crap again.
but please please ANYONE ANY HELP IS APPRECIATED

I have tried to switch wifi password into wpa auto personal etc etc except wep there is no wep setting on this dam thing.
I am running out of options. cant return it to bestbuy and they wont accept the return
 

Read other answers
RELEVANCY SCORE 57.6

If you are connected to 2.4GHz wifi, and connect a bluetooth mouse, the mouse seems to lose bandwidth, skipping around the screen when moving. If you toggle wifi off and on again, the issue goes away. If you connect the Bluetooth device AFTER wifi is connected, it works fine.
As I understand, this is a Dell-branded Broadcomm radio.

Dell wireless 1830 BT 4.1 LE w/new Surface arc mouse
BT driver version: 12.0.1.750
Dell wireless 1830 802.11ac on a 2.4GHz N network
Wifi driver version: 1.555.0.0

Read other answers
RELEVANCY SCORE 57.6

I'm using a new Asus AC68U router. My home network includes, among other items, my desktop and my laptop (a Dell XPS 15). The laptop occasionally drops the wifi on the 2.4 GHz band. Everything else on the network handles both bands fine. The laptop has been holding well on the 5Ghz band. How do I determine with the 2.4 Ghz band if the problem is the laptop, the router--or both? How do I diagnose this problem? I should mention that all the laptop and Asus drivers are up to date. Thanks.

Read other answers
RELEVANCY SCORE 57.6

If you are connected to 2.4GHz wifi, and connect a bluetooth mouse, the mouse seems to lose bandwidth, skipping around the screen when moving. If you toggle wifi off and on again, the issue goes away. If you connect the Bluetooth device AFTER wifi is connected, it works fine.
As I understand, this is a Dell-branded Broadcomm radio.

XPS 15 9550
Dell wireless 1830 BT 4.1 LE w/new Surface arc mouse
BT driver version: 12.0.1.750
Dell wireless 1830 802.11ac on a 2.4GHz N network
Wifi driver version: 1.555.0.0

Read other answers
RELEVANCY SCORE 57.6

Hey everyone,

We have new Internet thru Fidelity and they gave us an ARRIS Modem.
It comes with 2.4 and 5GHz WiFi. However we use our own (WiFi, connected thru RG45) because the built in doesn't work very well. My question is how can I turn the radio signal off all together if at all possible.
I can only DISABLE the signal which only means noone can access it, but the signal keep being send out.
There is not option, that I saw, that lets you off the Wifi all together or at least the 5Ghz radio signal.

Does anyone have any insight if I can do this and if so, how?? I been searching the menu up and down like Holmes and Watson!

Thanks in advance for your time and knowledge!!
 

A:How to turn off 5GHz WiFi

If you have disabled the signal, how do you know that it keeps sending out signals ?
 

Read other 1 answers
RELEVANCY SCORE 57.6

I have a cisco e4200 and after installing Windows 8 RP, I was unable to find the 5GHz band. I am getting 90Mbs on the 2.4 GHz band and I know my 5Ghz band can give me more. The 5 GHz band is detected on my PC before Windows 8 was installed but I can't find it on my PC now. I have two computers who support the 5 GHz band and both can't find it but did with Windows 7. The 2.4 GHz band and 5 GHz band are separately named so that isn't the problem. Can anyone help me?

A:No WiFi N 5GHz detected

This is most likely just a driver problem as most drivers have not been updated to support Windows 8.

Using the compatibility mode by right clicking before you install the driver might help.

If you want full wireless N speed of 300Mb/s then using the 802.11n Only mode in your routers settings with WPA2 security and AES encryption will get you there.

Read other 6 answers
RELEVANCY SCORE 57.6

T560 does not see 5GHz WiFi APProblem described here is reproducible since day of this ThinkPad T560's delivery in sleek new state. The only WiFi AP used here works in 2Gz and 5Ghz bands. However T560 here does not list (system tray - network connections) 5Gz AP. 2Gz AP is listed. In order to connect 5GHz WiFi AP one need to disable WiFi then enable it again.Is this a common problem? What could be the solution?

Read other answers
RELEVANCY SCORE 57.6

I'm planning to buy a WiFi 5Ghz USB adapter, but I don't know which one is truly plug and play.

Edit: By truly plug-and-play, I mean using the adapter without a driver taken from a website (and manually download it) or from a CD.

The target system is Windows 7, whatever version it can be.

Do anyone know if such WiFi adapters exists ?

A:What WiFi 5Ghz USB adapter buy ?

Pretty much any adapter you buy will work with Win 7. See these: Amazon.com: 5ghz usb wifi

Read other 9 answers
RELEVANCY SCORE 57.6

Hi. We bought this laptop yesterday and found that 5GHz wifi is very slow. The setup: LaptopLinsys WRT1900ACLG Nexus 5X On 2.4GHz everything works according to the Internet subscription - 30mbps/5mbps (down/up). On 5GHz, the phone still works accordind to the subscription,  but the laptop was about 4/3. We reloaded it and got 22/5 on 5GHz, but 2.4GHz is still 30/5. We tried many times and different spots but 2.4GHz always worked better than 5GHz.

A:5GHz wifi is very slow

The wifi status shows "Speed: 433 Mbps" and 4 bars in "Signal quality". Nexus 5X shows 866mbps and "excellent" on the very same spot.

Read other 2 answers
RELEVANCY SCORE 57.6

Hello guys I have G7050 Lenovo with Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC But in the device setting in the Advanced setting "Wireless mode" there only b or b/g I can't see 5GHz networks  Tried to install the newest driver update but same problem Thank you










Solved!
Go to Solution.

A:No "N" technology or 5GHz in my wifi

hi therealabdo,
 
Welcome to the Forums.
 
From this wikidevi page, the Realtek RTL8723BE is a b/g/n 1x1:1 (one transmit and receive radio chains).
 
If the Wireless Mode under WiFi properties is set to Auto, this means that card will use the fastest connection possible first, which is 802.11n.
    - Sample image
 
In addition, a b/g/n wireless card will not be able to detect a 5Ghz wireless access point as these type of cards can only detect and connect to a 2.4Ghz band.
 
More info:
Wireless: Determine if Computer Has 5GHz Network Band Capability (Windows)
Laptop wireless networking options: 1x1 vs 2x2
 
 
Regards

Read other 3 answers
RELEVANCY SCORE 57.6

Hi there, I have a 5Ghz router and I can recieve this signal on my phone. I'm trying to get 5GHZ on my Lenovo G710.I guess the native network adapter does not support 5GHz, is it? What are my options besides USB wifi dongle? Laptop G710Type 80AHCTOWifi Driver: 7.35.295.2 thnx in advanced.Giancarlo

Read other answers
RELEVANCY SCORE 57.6

Why is my Laptop Lenovo G500 not finding a Wifi network 5ghz, just find 2.4

Read other answers
RELEVANCY SCORE 56.8

Troubles with my wifi. On my pc and multiple phone I see many 2.4Gz access points ( over 15 ) but on my Yoga book is see none.I only see my 5Ghz access point. When i connect to this wifi point i only have some connection but only if i stay is the room. Leaving the room i also loose my connection. Same connection on my android phone i still have 100% power.A other problem is i lose my internet connection. I did reset my network and restart my yoga book, but no real approvement at all. Any suggestions?Hans

Read other answers
RELEVANCY SCORE 56.8

Hi everybody,
 
I bought the new Yoga 3 Pro with the Broadcom 802.11ac Network Adapter and have problems with the WLAN.
I have router Asus  RT-AC68U with two networks 2.4 and 5 Mhz.
 
All other devices has connection to both of them, but Yoga 3 can connect only to 2.4 Mhz and i have max spped connection 144 MB/s.
 
Is it possible to fix it?
I have tried to change settings on router and yoga but with no success.
 
Do you have any ideas?
 
Maybe is bloked in register? (i know is sometimes happed depend of region)
 
Moderator edit: Added 5GHz to subject

A:Problem 5GHz wifi with Yoga 3

Hi,
 
You don't say where you are located so it's going to be hard for anyone to make a specific comment about region issues.
 
I can say that I have exactly the same configuration.  My Y3P connected to my 5GHz network @ 700+ mpbs without changing any settings.
 
Does the laptop see the 5GHz network?
 
Z.

Read other 9 answers
RELEVANCY SCORE 56.8

hi there ive read a few posts with people getting bad download speed using windows 10 mainly on 5ghz is my problem . am using tp link ac1200 . could some one please help me with the fix thanks

Read other answers
RELEVANCY SCORE 56.8

Recently upgraded my laptop to Windows 8.1 and I cannot see any 5Ghz wireless networks, even though they are present (I am able to successfully see and connect using other devices including a Windows 7 laptop). I can see 2.4 Ghz networks and connect no problem. I have upgraded the wifi driver to the latest Windows 8.1 version for the Intel Wireless-N 7260 card, v16.6.0.8 but no luck. Appreciate any thoughts or pointers.

A:Windows 8.1 - cannot see 5Ghz wifi networks

It looks like you have the latest driver for the Intel 7260 from the link.
Intel? PROSet/Wireless Software — Intel? PROSet/ Wireless Software Downloads

Intel Dual Band Wireless-AC 7260 will have 802.11a and 802.11ac reported by Windows in addition to 802.11 b/g/n radios of Intel Wireless-N 7260, you may not have the dual band version.

To determine which version you have type or paste the following command into an elevated command prompt then post the results here.


Code:
netsh wlan show driver

Read other 20 answers
RELEVANCY SCORE 56.8

Model: HP Pavilion 15 ab110urPN: N9588EA#ACB I want to upgrade the wifi adapter card inside to a 5GHz wifi card with the bluetooth combo. What adapter is compatible to safely install to get 5GHz wifi + Bluetooth combo for my model?  In the HP Parts Store no information on this model  













Solved!

View Solution.

A:15-ab110ur - 5GHz Wifi upgrade?

Hi,Yes.Go through Page 2, 20, 42 in this Manual: http://h10032.www1.hp.com/ctg/Manual/c04775872RegardsVisruth

Read other 2 answers
RELEVANCY SCORE 56.8

I have a T520 with Intel Centrino 6205 network card. I have ability to run Win 7 and Win 10. With Win 10, both 2.4 and 5Ghz SSIDs are available.With Win 7, I only see the 2.4 GHz SSID. I use Win 7 most of time, so would like to get this to work. The driver for the Centrino card appears to be 15.13.0.1 dated 22July2014. When I try and update from the Device Manager, it goes into an endless on-line search. Looking at this site, three driver options come up, but the numbers don't look like the one that is installed. The Intel Proset software version is 17.12.0 dated 2Oct2014. Questions:Is there a way to switch on the 5Ghz band in settings somewhere?If it is a driver problem, how to I find the correct driver? 

Read other answers
RELEVANCY SCORE 56.8

Good evening all,

My laptop according to the specs has the ability to connect to the 5G network from my network provider but my laptop only shows the 2G network. i can see the 5g network on my phone and connect to it but it doesn't show on this laptop.

I have more recently been playing around with the settings and not sure what I've done but i lose connection every few minutes so i have deleted the driver and reinstalled it which resolved the issue. when searching for driver updates i came across three different drivers for the Wireless, my laptop came pre installed with broadcom but i can see on the support page of Asus for this laptop model that there are downloads for Realtek, Qualcom and ralink.

Can i use any of these or do i have to use Broadcom?

can anyone advise how to unlock the ability to view 5GHz networks?
 

A:Asus X553MA wifi 5ghz?

Read other 7 answers
RELEVANCY SCORE 56.8

I have dual band modem that work with a Linksys AE6000 USB network adapter. I get the 2.4 ghz but can not see the 5ghz. It works fine on my desktop with window 7. I also have another berklin that will only work on the desktop as well. Neither will see the 5 ghz on my Toshiba laptop Satellite C-55-B5296. I had it previous working when I used the berklin install setup disc. I recently had to reset my computer, and now it won't work even after reinstalling both the Linksys and berklin setup disc. I have updated driver. Talked with Comcast, Linksys, and Toshiba. All want me to purchase a plan before they can help. Hope someone can help

A:Can't see 5GHZ wifi on laptop with windows 8.1

Type netsh wlan show network into elevated command prompt and see what shows.

Read other 33 answers
RELEVANCY SCORE 56.8

I have a Broadcom BCM43142 802.11 bgn Wi-Fi Adapter withHardware ID PCI\VEN_14E4&DEV_4365&SUBSYS_2230103C&REV_01I would like to know whether I can upgrade my WiFi Card to support 5GHz or not. If so, any recommendations would be highly appreciated.

A:[HELP] Upgrade WiFi Card (to 5GHz)

@gautamhans1? This seems to be your only option. Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter. For use only on computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC. HP Part number   710662-005 Your Manual here. http://h10032.www1.hp.com/ctg/Manual/c04402649 REO

Read other 1 answers
RELEVANCY SCORE 56.8

All-in-one device (switch, router, wifi ap, wideband modem) is used for internet and LAN access. Its wifi operates in 2.4GHz and 5GHz band. These two bands operate in sync, means if switched off then both, if switched on then both together. ThinkPad T560 does not detect the 5Ghz AP. ThinkPad's wifi needs to be disabled for few seconds than enabled back (wifi applet in system tray) in order to see AP's also 5GHz band. Where is the root cause? ThinkPad has Intel dual band wireless AC 8260. All installed software + drivers should be up to date.

Read other answers
RELEVANCY SCORE 56.8

Hello everyone, i'm just curious. I currently have 2 wifi lines, one normal 2.4 and a 5ghz WIFI. However, my computer, the Aspire Z3-615 on windows 8, isn't able to read the 5ghz WIFI. My network adapter is qualcomm atheros ar956x 5ghz. I've been browsing around the forum, and am pretty sure that my adapter is a single channel, which i guess means it can't read 5g :/ My phones are able to connect, so i'm just wondering if there's any way to make it so that the computer can read 5g? Thanks for the help :-) 










Solved!
Go to Solution.

A:Aspire Z3-615 can't connect to 5Ghz WIFI

I'm not sure if the link below is your computer, but if it is, it says b,g,n which means it lacks a 5 GHz radio. http://www.bestbuy.com/site/acer-aspire-z3-615-all-in-one-computer-intel-core-i3-i3-4130t-2-90-ghz-d...












View solution in original post

Read other 6 answers
RELEVANCY SCORE 56.8

Okay i'm trying to find a wifi card that does 5ghz and bluetooth to replace to current wifi card that will work woth my system.   

Read other answers