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lenovo companion system update

Q: lenovo companion system update

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RELEVANCY SCORE 200
Preferred Solution: lenovo companion system update

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RELEVANCY SCORE 86.4

In lenovo companion system update under the headline of installation history it shows me updates that i have already installed  and when i check for new updates it shows again the same updates. Anyone know how to fix this ?

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RELEVANCY SCORE 85.6

Just so everyone knows . . . don't rely on the System Update function of Lenovo Companion to update your machine. I used it today and it told me all was good. However, when I checked the Drivers and Software section of the Support Site, it showed a new version of Lenovo Software Foundation and App Explorer to download. In a word, the System Update function is "no bueno".

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RELEVANCY SCORE 84.8

In the past, I have been able to receive the latest updates via Lenovo Companion > System Update (while occasionally accessing the actual System Update program). But lately when I access both System Update - the actual program - as well as the System Update option via Lenovo Companion, I am greeted with the following error message after loading at around 15% (or after not loading at all): "The System Update Server is currently unavailable. Please try again later." Is there a solution for this issue? I would appreciate assistance on this problem. I am currently a Windows 10 Home (Build Version 1703) user with a Lenovo Companion at Version 3.73.1.0. The last time I have checked my ThinkPad T450s for updates was yesterday at 10:40am HKT (Hong Kong Time) and the last time I made any updates to my computer was on May 31st at 10:37am HKT.

A:Lenovo Companion - System Update Server Error

The Lenovo server has been down all day today. https://forums.lenovo.com/t5/Pre-Installed-Lenovo-Software/Lenovo-System-Update-5-07-failes-to-downl...===https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/System-Update-no-longer-works/m-p/3695514#M77...

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RELEVANCY SCORE 81.2

Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

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RELEVANCY SCORE 72.4

"...Please try again later." This problem has persisted two weeks. I've shut down, restarted, etc. and its still not working. What gives?

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RELEVANCY SCORE 70.8

Observations on X260
- Companion did not show a relevant BIOS update (which IS shown by system update 5)
- After bios update a driver was missing and had to be installed
- Companion regularly says there is an optional update but does not show the update.
 
What is going on with Lenovo?
 
[Edited by Moderator. We encourage questions  and the reporting of issues, but keep it clean, please.]

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RELEVANCY SCORE 70.8

Brand new X1 Tablet - Product Number: 20GG001NUS Did the Windows 10 update - All went fine. Tried to do the Lenovo update through Lenovo Companion - System Update keeps coming back with: "There is a problem in retrieving new Updates. Please try again later." I have been trying all day with same results. Any suggestions? -stew

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RELEVANCY SCORE 70

I just did an update of my system to Windows 10 on my X220. Also, I downloaded the Lenovo Companion most updated version. Anybody can tell me please why I am not able to check on my battery condition; instead, I am getting the following message: "We can't detect your system's battery at this time". Thanks in advance.

A:Lenovo Companion - We can't detect your system's b...

I'm also hitting this on my Thinkpad T460s w/Windows 10.

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RELEVANCY SCORE 70

Hi, tried several times to update the Intel Graphics Driver V.20.19.15.4703 using Lenovo Companion for my ThinkCentre M600 in Windows 10 Professional. But it did not work corresponding to a message I get by Lenovo Companion. What can I do?

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RELEVANCY SCORE 70

I dont usually make updates, but when i do...I opened the Lenovo Companion and went for the drivers updates. There was 3 updates: WLAN (I think), Bluetooth, and a BIOS (4WCN29WW) update. I installed the lenovo programs needed to download the updates, as the Lenovo Companion recommended, and started updating the drives. At the BIOS update i was prompted that this update was for the Lenovo 300/500 series and proceeded. After the update, my notebook is not starting. It stops after the bios, windows gives this stopcode: "INACCESSIBLE_BOOT_DEVICE", restarts and tries to repair the initialization, wich doenst work. I searched here on the forums and found some tips: Enter the BIOS and switch to legacy support.It now enters the windows repair utility, but doesnt start. Windows restore point.Restore succesfull, but didnt work.Windows Initialization repair.Could not repair the initialization.CHKDSKNo problems found.  Notebook info:320-15IKB (Type 80XL, 80YE) Laptop (ideapad)Model 80YH0001BRWindows 10 (64bits) Please help me fix this... I have to finish a monagraph by monday 

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RELEVANCY SCORE 70

Hello,I am using Lenovo Companion on my W530 running Windows 10. Recently I installed the Windows 10 version 1703 (Creators Update), and checked for Lenovo updates with the Lenovo Companion.  The software found 1 recommended update, Intel PRO/1000 LAN Adapter Software - 8.1/10[64] - V.12.9.15.0/12.9.16.0. However, on several attempts I am getting the same message, "Failed installed". Does anyone know the cause?Regards,bostjanv

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RELEVANCY SCORE 69.2

I recently used this tool for the first time and used it to install all my latest Windows updates. Since then, the machine has never been able to connect to any WiFi network at all and the only option I have to connect to the internet is to physically connect the machine to my phone and use the its hotspot. Clicking on the list of available networks successfully displays all the networks in range, including my home networks - if I select my network and enter the password for it nothing happens - I am left with the greyed out wifi icon on the task bar with an asterisk in the top left hand corner of the icon. I have been through all the steps on the troubleshooter including going through all the NETSH commands on the command line and disabling all the network adapters but still nothing works. Note that I can successfully connect to the wifi networks from all the other devices in my house including my MacBook Air and my iPhone. This is a Yoga 910 512GB (16GB RAM) machine - has anybody else had this issue after proceeding with any updates recently? 

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RELEVANCY SCORE 68.4

The threshold for battery charging is not respected anymore after the Windows 10 upgrade. 

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RELEVANCY SCORE 61.2

I used Lenovo Settings on my Lenovo Yoga 3 11 for the battery conservations mode. So I was forced to install Lenovo Companion since it recently replaced Lenovo Settings.Ever since I did this, I have noticed the following:* Screen brightness keeps changing by itself slightly* Screen contrast keeps changing by itself slightly* Colours look muted and unsaturated, and filtered. Makes the sceen look worse than it should.* trackpad is only ignorred if the tablet mode is fully flat. The slightest opening causes the trackpad and keyboard to become sensitive. All of this irrespective of whether Dynamic Brighness Control is enabled or disabled in Lenvovo Companion hardware settings, and regarless of whether recommended hardware settings are used.Anyone else noticed anything similar? I'll report back after I've uninistalled the app to see whether any of these behaviours disappear.

A:Noticed issues ever since I installed Lenovo Companion (which replaced Lenovo Settings)

So I deactivated "Change brightness autoatically when lighting changes" in Windows Display Settings. This seems to have been the cause of the brightness and contrast changes, but the colours still look blander than I recall. Sorry to suspect Lenovov Companion so quickly, but the changes coincided with it's installation. Admittedly Windows 10 Fall edition just landed too.

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RELEVANCY SCORE 61.2

i have downloaded and installed both the lenovo companion and settings app but after the install and start it links me to update the apps after which i get this code An error occurred while processing your request.Reference #132.4e24db17.1507324500.1229536e if the z series r not included what alternatives do i have to the lenovo suite that i use to have with this before i upgraded to win 10

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RELEVANCY SCORE 60.8

When I do a Hardware scan using the Companion all areas go through OKButWhen I use the Solution Centre for Hardware scans it stops at Mathermatical Operations test & goes no further.Question why?

A:Lenovo Companion v Lenovo Solution Centre Hardware Scans

(1)Update your Intel Graphics driver from your support page.(2)Install LSC 3.6.002 from here:https://pcsupport.lenovo.com/us/en/lenovodiagnosticsolutions/tools/lscoverview This should clear the math error.

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RELEVANCY SCORE 60.4

Hello, I need help on my Lenovo Companion app with it's dust removal option.
 
I just bought my Lenovo ideapad 700 for a week now.
 
Previously I had the dust removal option in the Lenovo Quick Optimizer widget on taskbar.
 
After I turned it on, the option never existed anymore in the quick widget and even in Lenovo Companion app itself.
 
Would really love to see this feature again in my new laptop.
 
 
Moderator comment: Subject edited to match message text.

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RELEVANCY SCORE 60.4

Hello, I need help on my Lenovo Companion app with it's dust removal option. I just bought my Lenovo ideapad 700 for a week now. Previously I had the dust removal option in the Lenovo Quick Optimizer widget on taskbar. After I turned it on, the option never existed anymore in the quick widget and even in Lenovo Companion app itself. Would really love to see this feature again in my new laptop.

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RELEVANCY SCORE 60.4

Recently, whenever I launch "lenovo Companion" and choose "system update", the "critical auto-updates" (under schedule lenovo updates) runs forever and never come to an end! This has never happened before and it seems to have something to do with your recent sysyem down or configuration change. 

A:Dear Lenovo: My "Lenovo Companion" checks for crit...

A known issue. Use the windows store for latest Companion version.Use SIF download from  Companion offering, not SIF10ww512.exe on the support page.Best solution: Discard Companion and install the latest System update.systemupdate5-07-0027.exe. Companion, LSC new have soooo many issues.If the support site, which is waxed for a few days, functions. 

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RELEVANCY SCORE 57.2

Hi,I have recently acquired Lenovo Thinkpad T500 and I am coming across several issues. Having resolved few, here is the one I cannot find help anywhere.Trying to use Lenovo System Update I get the message "The System Update Server is invalid. Please contact Support Center"....which I would do (contact support) if only T500 was listed as one of your products, while it is not - why is it?The version of the System Update is 5.07.0061 I will be really grateful for any help, because google-resolving these issues took me 2 days already. Thank you.

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RELEVANCY SCORE 56.4

Hi everyone, i don't know why but, from this morning, i can't pass in "lenovo companion" app from 'cause it reveals that i most control my account. Anyone know something about it, as a solution?!

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RELEVANCY SCORE 56.4
RELEVANCY SCORE 56.4

In the companion utility all my external USB drives are not recognized, how to solve this? Thank you.

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RELEVANCY SCORE 56.4
RELEVANCY SCORE 56.4

Within the Companion there used to be a section where you could run & be informed of items that should be deleted to improve m/c performance.I can't find this area of the Companion now.Has it been deleted?If not where is it located?

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RELEVANCY SCORE 56.4

I'm new on Levovo (after 30 Years on Apple). Question: Is the App "Lenovo Companion" helpful? Do you make your updates with it? If yes, automatically?Or how are you holding your machine up-to-date? ThanksHaeme Ulrich

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RELEVANCY SCORE 55.6

T460p here. After I updated my Windows 10 to Fall Creator Update - Lenovo System Update Shows 11 Updates that are already installed - so it want's to install the same drivers over and over again. Probably a bug. Anyone with the same experience?

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RELEVANCY SCORE 55.6

Hola Buenas noches, tengo un G505s, y hay una extension llamada Lenovo Companio, que funcionaba mjuy bien hasta que un dihe visto que la funcion de optimizar y limpiar no estaba. ¿que ha pasado?, se va a volver a poner esta funcion?. Gracias.Buenas noches.

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RELEVANCY SCORE 55.6

Lenovo Companion has not detected any new updates since Apr 2. The last update installed by Lenovo Companion was the driver for "Intel(R) Rapid Storage Technology Driver for Windows 10 (64-bit), 8.1 (64-bit), 7 (32-bit,64-bit) - ThinkPad" 14.8.4.1046. Looking at the drivers web page there are a few updated drivers since Apr 2 but Lenovo Companion is just not showing any when I check for new updates. I understand that not all drivers on the website are for my particular model but these look applicable for my setup. They are not showing up in Lenovo Companion though and my current drivers are older than these. Intel Snowfield Peak 8260 Bluetooth Driver 18.1.1546.2762 on Apr 4BIOS Update 1.40 on Apr 11Hotkey Features Integration 8.80.10 on Apr 15 Any ideas? 










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A:TPY 260 - Lenovo Companion not getting updates

There is always a delay between when drivers are posted on the website, and when they show up in Lenovo Companion (or System Update).  I won't bore you with the details, but it is a internal process reason that requires additional work and testing.  Anyway, it usually takes 2-3 weeks until new drivers show up in Companion (or System Update).  Sorry for this inconvenience.

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RELEVANCY SCORE 55.6

Dear Lenovo,as you maybe (don't) know, some of us don't care about the stupid, unsecure and buggy Microsoft store.So would you (soon) create a reliable and easy method for us, your customers, to be able to install Lenovo settings and now companion too, and stop forwarding us to the Microsoft store which we don't want to use! Thank You. 

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RELEVANCY SCORE 55.6

I tried to open lenovo companion and do the optimization but i failed due to a problem that lenovo companion has encountered. i restarted my laptop twice but the problem still exist. Also, i unistalled it and installed again but nothing happened. What else should i do to fix the problem  ?

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RELEVANCY SCORE 55.6

As it says, it will not open up. I get a message saying, Check your account, Lenovo Companion is not availiable to you, go to the store. Its still on my computer though. Help please?

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RELEVANCY SCORE 55.2

I have Lenovo Yoga. It's quite new. Win 10 included. Now, for some reason or another Lenovo Companion won't start anymore. It says that theres a problem and you should restart pc. But restart won't help. I also treid to re-install Companion app, but that didn't help either... Any idea what's wrong? And how to make it workagain?

A:Lenovo Companion don't open anymore

Hello tntimo,
Welcome to Lenovo Community.
Have you seen this discussion? https://forums.lenovo.com/t5/Lenovo-Apps/Lenovo-Companion-3-0-and-Lenovo-System-Interface-Driver/m-p...

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RELEVANCY SCORE 55.2

Since latest Windows 10 Update  Lenovo Setting, Companion and Windows Store won't start anymore. tried different options, starting as Administrator i got the message, that this App is not allowed to start as Administrator, i should change the user account an try again. But as User the App won't start at all, even Windows Store is not reacting. Any Suggestions? Thanks in advance sonoftheboss

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RELEVANCY SCORE 55.2

Just wondering if anyone has solutions to the following solutions for my problems with my X1 Yoga - i5-6200u & regular 1440p screen...My battery life runs ~3:00 when screen brightness is 60%. The fan will go on quite loud if I have ~8 Chrome windows open on regular websites... I've run a When I open Lenovo Companion to try to run Diagnostics, I get a Windows popup that says "This app is not currently available to you."

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RELEVANCY SCORE 55.2

Hello,  When I try to run the "Optimize Your ThinkPad" It hangs up on the PC Cleanup and doesn't progress to System Accelerate, or Critical Update.  Is this something I should be concerned about, as my machine seems to be running fine?  Also in Companion, when I try to run the Hardware Scan, it says it cannot run the scan at this time.  Both operated as expected a couple weeks ago.....Thanks for any guidance.John

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RELEVANCY SCORE 55.2

I have just installed Windows 10 & the Lenovo Companion Package.Problems:-1 When I go into the Companion, it keeps asking me to install the "Dependantcy" package.I do this but then it asks again, & again, what is the problem?2 When I go into the "Companion" /Systems Update I turn the 3 switches "On" to get automatic installation of Lenovo & Windows updates. But the next time I go into the Companion the switches have been turned to "Off". Again what is the problem? I can't see any icon to check to keep the switches on.Also my Win. 10 set up is set to give automatic updates.Hope somebody can help an old man

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