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500-15acz - Power down during factory reset, now unusable.

Q: 500-15acz - Power down during factory reset, now unusable.

i have an ideapad 500-15acz and what happened in the title rendered my laptop unusable. It says i need a recovery bootable media. would lenovo be able to supply me with the bootable recovery media or should i wipe the drive and do a fresh windows install.

Mod's Edit: Additional information added to Subject line for clarity of issue.

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RELEVANCY SCORE 200
Preferred Solution: 500-15acz - Power down during factory reset, now unusable.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 80

Hi all I have a zbook 15 from october 2014 i could not connect to any network anymore and some other issues so i decided to do a factory reset turn on pc > press esc > f11 and choose the right option It went into the reset mode but after a while i got the message that it could not complete the process after this the machine turned useless as it can not be used anymore, also i do not see recovery anymore Is there an option to get the laptop up and running again? Thanks

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RELEVANCY SCORE 68.4

i have an ideapad 500-15acz and what happened in the title rendered my laptop unusable. It says i need a recovery bootable media. would lenovo be able to supply me with the bootable recovery media or should i wipe the drive and do a fresh windows install. 

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RELEVANCY SCORE 67.6

So basically my computer has ceased to function on the latest windows 10 update, 100% disk usage is occurring at all times leaving the computer inoperable and I've found that reverting it to factory settings and not updating fixes that. Well the other night I clicked on update and shut down accidentally rather than sleep. I immediately went to factory reset it again and it finished and put me at the setup screen, at that point my power went out. Upon turning the computer back on it came up with the screen That shows the windows logo and has a loading circle, let this "load" for about 2 hours before shutting the damn thing off and rebooting. It takes me back to the same screen where I proceed to give it 8 hours, finally it takes me to a screen that says administrator and has another loading circle, I have now been on this screen for an additional 8 hours. I have no Idea what to do at this point, I have tried to reinstall windows from a DVD and from a USB but for some reason it tells me to insert actual boot media, I have tried multiple different win 7 and 10 isos on dvds and usbs and none will work. Any help would be greatly appreciated as I fear this os is slowly taking my sanity. Thanks.

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RELEVANCY SCORE 67.6

I had a virus or a bug on my comuter so I thought I would just factory reset it and would just get all my suff back over time because I won't lose much. But while it was reintalling windows 10, my power went out and when i turned it back on it would go throuh the booting process with ACER on the screen the just black for two days strait. Then I tried to Google a way to fix it and it told me to hit Shift and F10 to get to a menu and change a setting from 1 to 3. (Sorry, I actually don't remember what thing I changed.) Now I can't find what web site I went to and when I turn my computer on it boots up through the two ACER screens then a screen that says 64% donlowded pops up for a second or two then it restarts and it dose it all again.Thats the story behind it, and I was woundering if a new copy of windows would work or is my hard drive to messed up and I need a new one, or any other advise anyone has would be helpfull. Thank you for your time,AJ

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RELEVANCY SCORE 66.8

I haven't used a d-link in a long time and I'm just wondering if I can power cycle a DI-264 without resetting the router to factory default settings. I just pull the power plug for 30 seconds correct?
 

A:D-link DI-264 Power Cycle without Factory Reset?

Yes, pulling the plug on any router should not erase any of its settings. You would have to use the reset switch to clear the settings or the option within the router menus to restore it to factory defaults.
 

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RELEVANCY SCORE 66

My HP Slate 21 keeps refreshing the hp log every 2-3 secs and wont boot from power up or from reset - any idea what this could be and any help tips apart from repair? Regards Tim

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RELEVANCY SCORE 57.2

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 57.2

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 57.2

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











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A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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I have a Dell Dimension 8400...it has some age on it, but I replaced the hard drive and reinstalled XP about a year ago, (with the help of this forum) and it's been just fine ever since. I have a MyBook connected, pretty much all the time. Tonight I had downloaded some pics off of my camera, and noticed that the MyBook was making an weird clicking noise - like it was trying to come up and couldn't, so I hit the power button on it. Immediately, my pc started spinning up (the hard drive is what it sounded like) louder and louder, incredibly fast, like it was about to fly right out of the case, or explode, and I freaked out and pulled the power plug.

I rebooted, and it came up, slowly...and now it seems to be running at about a tiny fraction of the speed that it normally does. I don't hear the hard drive at ALL now, and I used to. I did run the Seagate diags on my UBCD, and it said the hard drive was fine - no errors at all. I'm not sure what else to run. As far as the MyBook, I can't get it to even show up on the drive listings...it won't even spin up. If my backups there are gone, I'm just gonna cry. I have some pictures there that I'll never get back if they are gone. I never thought I needed a backup for my backups. I can get to everything on my drive...it's just slow.

Okay...now...it seems like once the pc gets "warmed up", it is running okay. The pc still will not recognize the MyBook though. I'm going to go ahe... Read more

A:Had to pull power, now PC is so slow it's unusable

This is SO weird. I let the MyBook just sit there, and FINALLY, it started spinning up, this is after about 10 minutes! And now it's showing up as a drive, and everything is there. And my PC booted up MUCH faster this time...as it normally does...so somehow, everything seems to have corrected itself. I have never seen this happen before. Any ideas?
 

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RELEVANCY SCORE 50

I just reset my Windows 7 Acer Aspire 5742Z laptop to factory reset which I have never tried before.  Everything seem to go without a hitch, but when I looked to see if the Product Key was entered, as I was never ask about it during the factory reset.  I noticed the product key that was installed was not the same as the product key printed on the bottom of the laptop.  Could you please tell me if this is okay, that it will work alright?  I tried to get information on YouTube (I?m a complete novice with computers) and I notice there was a lot of videos on how the change the product key, will I have to change the product key that was installed to the one stamped on the bottom of my laptop.  And advice would be really appreciated.

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RELEVANCY SCORE 50

HIMy presario CQ62 became too slow for firefox an youtube. I believe i have to reset it to factory set.So I burnt a  recovery DVD . When i run recovery manager to reset to factory set  the PC does not boot on it. What should i do?Thanks for help.regards 

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RELEVANCY SCORE 50

I'm looking to sell my computer as I've just bought a new one. I'm trying to clear all the data off, is there any way I can do a factory reset to make sure everything is wiped off. 

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RELEVANCY SCORE 50

Laptop is toshiba satellite L745 64bit Windows 7.
At start up pressing f12 goes to HDD recovery, but pressin Y don't work.
Regular startup shows up as image attached. Does it mean anything?
Also pressing f8 to go safe mode don't work.

A:need to factory reset

On a Tosh it is the Zero key, not F12.

https://support.toshiba.com/support/...tentId=2737864

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hi all
have been trying to factory reset a dell xps210
with vista as op sys
when get to final stage and authorise it say
Access to \tools\dp.sc was denied
any help to get reset grateully accepted

A:cannot factory reset

If you bought the computer with Vista and upgraded to Windows 7, that restore partition may be history.

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RELEVANCY SCORE 50

If I did a factory reset on my laptop (which had Windows 8 when I purchased it recently) would it go back to Windows 8 or am I stuck with Windows 10?

A:Factory reset

Welcome to the forum it would go back to Windows 8

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RELEVANCY SCORE 50

i want to make a factory reset to my laptop, it is a Pavilion g6 model A1Z92UA#ABC, so I made a partition to the hard disk I know I can make a factory reset. how I could resolve that problem?

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RELEVANCY SCORE 50

I am gonna cut to the chase:
i have clean installed windows 7, updated Bios, my bios boot configuration are reset, i have asus k55a and an OEM recover parition and after the clean install i can`t use f9 (as it shown in this site ) and i can`t use my oem parition i am sure it`s there as show in the screenshot so can anyone help me? i need factory reset because my warranty has expired lol
Thanks in advance

A:I want to factory reset!

Quote:
i need factory reset because my warranty has expired lol


If warranty is already expired, why do you need a factory recovery ? ( when everybody usually want a clean install ). I am at a loss here.

In a MBR partitioned disk, giving OEM Recovery partition the "Active" mark can be used to kick start the recovery process. However GPT partition scheme changes everything and this old trick won't work anymore. If the installation image inside the "Recovery" partition is in "WIM" format, you may be able to manually restore the OS from it.

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RELEVANCY SCORE 50

Need help doing a factory reset without admin password or recovery disk f11 doesnt.go to recovery start up menu i can only get the system defaults my dad put in the password and forgot it im using windows 7

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RELEVANCY SCORE 50

i accidentally deleted a bunch of stuff on my computer. i?ve have tried watching the ?how to download a browser without a browser? videos but none of them work. i?ve resorted to doing a factory reset. a have a slight problem, being that my keyboard does not work. when the computer is booting up i?m not able to go to the screen for me to be able to do that because my keyboard doesn?t work. please help!!
 

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RELEVANCY SCORE 50

I was factory resetting my PC because I downloaded some stuff that probably gave me malware because adds we're popping up from nowhere all over my desktop. Then all of a sudden, half way through the reset, it stopped. I tried continuing on my PC or I just restarted it I don't fully remember. But when my PC was on, It wouldn't pass the Acer start splash. Now it won't restarting and still won't pass the splash... Does anyone know who I can fix this?
 

A:Factory Reset

Was this machine upgrade from Windows 7 to 10?
 

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RELEVANCY SCORE 50

I'm trying to reset my computer to factory settings. Advent 7113 Intel Celeron 1.73GHz. The supposed way to do this is to press f10 repeatedly on startup until a "preparing system restore" message appears. This does not happen for me however. A "edit boot options" option appears instead, and then a commant prompt. Am I pressing the wrong function key? How can I successfully restore to factory settings? Thanks in advance
 

A:Factory Reset Help

This is from the support site for your laptop:

Your Advent computer uses the latest recovery system that doesn't require any CDs or DVDs to restore your PC to it's original factory condition.

There are two ways to start the recovery:

Restart your computer. Then Press F10 repeatedly until the message "Starting System Recovery" is displayed.

In Windows by clicking: Start / All Programs / System Recovery / System Recovery.

The recovery will load and display a box with one option:

Non-destructive recovery: this option will restore Windows, supplied applications, and drivers. This option will not destroy your documents or programs. These will be backed up along with the registry. These are restored at the end of the recovery process.

To access the recovery options below that erase all data from the computer, click the Advanced button.

System Recovery - No format: this will reinstall Windows, supplied applications and drivers. It will move your files to a folder called "My old disk structure". Any applications (except those supplied) will need to be reinstalled.

System Recovery - Quick format: this option will erase your hard drive including your personal files. Windows, supplied applications and drivers will be reinstalled.

Select the Non-destructive recovery option and press Next.

You will be informed about System Restore in Windows, click Yes.

The recovery will begin. Once this is complete click Restart.

-------------------------... Read more

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RELEVANCY SCORE 50

I'm having issues with a MSI CR 600 with windows 7, I saved all my photos and files that I wanted to keep. I then proceeded to do a factory reset and the counter is still counting at just over 600 minutes. I don't have a boot disk for it, I'm just wondering if it normally takes this long or longer? Any help would be appreciated.

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RELEVANCY SCORE 50

How do i factory reset without the disc?

A:Factory reset

Hi,Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen.Please also check this:  http://h50146.www5.hp.com/lib/doc/manual/workstation/xw8400/HP_Backup_and_Recovery_Manager_User_Guid... Otherwise you need a Recovery set. Regards.

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RELEVANCY SCORE 50

Please help...I need to factory reset my desktop for Windows 10.   Does anyone know how to do this?  Thank you.

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RELEVANCY SCORE 50

How can i reset my pc? I can't find Recovery Disc on package and Recovery manager won't reset my pc.

A:Factory reset

Hi,What about tapping f11 key as soon as you power on laptop?If you've upgraded to Windows 10 from 7/8/8.1 previously, recovery partition may have got corrupted. Your only way to factory reset is to order recovery USB specific for your model from HP directly and boot from it to factory reset.RegardsVisruth

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RELEVANCY SCORE 50

Ive got problem after problem with my dell insipiron 1300 laptop, ive decided the best thing to do is reset it, how do i do a master reset?I saw on one website to press ctrl and f11 but that brings me up the screen where you choose safe mode, i dont have a reboot disk my last option is factory reset please help.
 

A:Factory Reset

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RELEVANCY SCORE 50

I have an old hp pavilion and I am locked out of it. How do I just rest the whole computer since I can't even get in
 

A:how to do a factory reset

What please do you mean by locked out
Locked out because of a password issue or locked out - it will not boot or if it does will not load windows
 

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RELEVANCY SCORE 50

I can't factory reset my laptop because:-there is no recovery in my Program Files;-Using Recovery it asks me for a disk ( don't have one);-Using F8 (not F11) I can access the recovery but there is no sixth option;-I dont have an USB either.Please help!

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RELEVANCY SCORE 50

Hello, a week ago I purchased this computer. Everything has been fine and my friend insisted since it's used, do a reset and clean everything. I started the reset  yesterday between 2-3:00 pm. It's been nearly 24 hours and it says "resetting this PC 1%." I don't know what to do? Any help would be extremely appreciated. The warranty ran out on Feb. 6th as well.

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RELEVANCY SCORE 50

Would like to refresh my windows 8 laptop to factory settings, I have tried the "remove everything and reinstall windows 8" but an error message says that I am missing files. I would like a solution to this problem or another way to restore my laptop to factory settings.

A:Need help with a factory reset.

You need to post the make and model of this computer.

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RELEVANCY SCORE 50

Hello Everyone:I recently bought a laptop and decided to get my friend to set it up because I was to busy to do it my self. When I got it back I found that he had installed Windows 7 instead and partitioned the hard drive. I did the free upgrade to Windows 10 but now I am wondering if there is anyway to do reset it to factory defaults (with all the preloaded software and such)

A:Factory Reset

Since you did the free upgrade to Win 10 the computer would have been registed with Microsoft, hence just download the OS from Microsoft and the it should activate automatically.Alternatly:Since the computer is loaded with Win 7 which was not shipped with the computer, you need to get a Recovery Disc from HP and run Recovery.:http://support.hp.com/us-en/document/bph07143

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RELEVANCY SCORE 50

why dont the f8 key work to repair my inspiron 1440 i have held it down i have tapped it i have tried the f8 key by its self and also with ctrl key and still nothing
 

A:factory reset

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RELEVANCY SCORE 50

I am having some issues with my desk top computer and I was woundering if my model comes with a FACTORY RESORE POINT to put it back to when i first turned it on when I brought it.I have saved and deleted all files and pictures and other staff and then I have uninstalled all programs I have installed sinse I brought it.Now I am unable to find factory restore point and I hope it has one. Can any tell if it comes with ( FRP) and how to do it. Thanks to all MICHAEL

A:FACTORY RESET

Hi, Michael: See if the info at the link below is of help to you... http://support.hp.com/us-en/document/c04758961

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RELEVANCY SCORE 50

i format my laptop and install win 10can i recovey my laptop to first time i open 

A:factory reset

sorry i want to recovey to win 7 and recovey my programes from hp like hp support assistanahmed000 wrote:i format my laptop and install win 10can i recovey my laptop to first time i open 

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RELEVANCY SCORE 50

I have windows vista home and recently crashed and lost everything.....
I am trying to reset my pc to factory settings and like i said i lost everything....including restore points!
I have heard that their is a "ghost image" to load from the drive that restores it to factory but cant find any instructions on how to get to it.
Thanks for any help.

A:Factory reset.............

Laptop Recovery Instructions - Tech Support Forum

If this does not work. Give me the model of your computer and I will help.

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RELEVANCY SCORE 50

Hi, Can anyone tell me how to factory reset a Aspire F5-571-320G? Neighbour has not got a system image and need a clean slate after removing ransomware. TIA Kevin

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RELEVANCY SCORE 50

I tried the factory reset from Recovery Manager and after the first reboot the screen turned black with the error message "An operating system wasn't found. Try disconnecting any drive that don't contain an operating system . Press Ctrl+Alt+Del to restart". I have tried many things to recover it but nothing works including the 3 recovery discs created when the computer was new. Win 10 was running at the moment of the failed reset. Can anyone help me on this matter?

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RELEVANCY SCORE 50

I have an Inspiron 3847 which was upgraded from windows 8.1 to windows 10.
I created a recovery usb drive using windows 10. If I need to do a factory reset, will it reset to windows 8.1 or windows 10?

A:Factory reset

Hi,Welcome to our community. To answer your question, the factory reset will reset the system to Windows 10. Please write to us if you have any queries.

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RELEVANCY SCORE 50

Hi, I am factorey resetting my PC due to a virus. It is 98% complete and a message has appeared saying "there is no disk in the drive. Please insert a disk into drive \Device\HarddiskVolume1" it gives me the option to cancel, try again, or continue however, the mouse doesn't work in this process and the keyboard won't work even though it is on as the light appears when I hit caps lock. Anyone know what I can do to fix this and get my PC reset. Thanks

A:Factory Reset

Got it sorted 👍

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