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500-15acz - Power down during factory reset, now unusable.

Q: 500-15acz - Power down during factory reset, now unusable.

i have an ideapad 500-15acz and what happened in the title rendered my laptop unusable. It says i need a recovery bootable media. would lenovo be able to supply me with the bootable recovery media or should i wipe the drive and do a fresh windows install.

Mod's Edit: Additional information added to Subject line for clarity of issue.

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Preferred Solution: 500-15acz - Power down during factory reset, now unusable.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 79.6

Hi all I have a zbook 15 from october 2014 i could not connect to any network anymore and some other issues so i decided to do a factory reset turn on pc > press esc > f11 and choose the right option It went into the reset mode but after a while i got the message that it could not complete the process after this the machine turned useless as it can not be used anymore, also i do not see recovery anymore Is there an option to get the laptop up and running again? Thanks

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RELEVANCY SCORE 68.4

i have an ideapad 500-15acz and what happened in the title rendered my laptop unusable. It says i need a recovery bootable media. would lenovo be able to supply me with the bootable recovery media or should i wipe the drive and do a fresh windows install. 

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RELEVANCY SCORE 67.6

So basically my computer has ceased to function on the latest windows 10 update, 100% disk usage is occurring at all times leaving the computer inoperable and I've found that reverting it to factory settings and not updating fixes that. Well the other night I clicked on update and shut down accidentally rather than sleep. I immediately went to factory reset it again and it finished and put me at the setup screen, at that point my power went out. Upon turning the computer back on it came up with the screen That shows the windows logo and has a loading circle, let this "load" for about 2 hours before shutting the damn thing off and rebooting. It takes me back to the same screen where I proceed to give it 8 hours, finally it takes me to a screen that says administrator and has another loading circle, I have now been on this screen for an additional 8 hours. I have no Idea what to do at this point, I have tried to reinstall windows from a DVD and from a USB but for some reason it tells me to insert actual boot media, I have tried multiple different win 7 and 10 isos on dvds and usbs and none will work. Any help would be greatly appreciated as I fear this os is slowly taking my sanity. Thanks.

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RELEVANCY SCORE 67.6

I had a virus or a bug on my comuter so I thought I would just factory reset it and would just get all my suff back over time because I won't lose much. But while it was reintalling windows 10, my power went out and when i turned it back on it would go throuh the booting process with ACER on the screen the just black for two days strait. Then I tried to Google a way to fix it and it told me to hit Shift and F10 to get to a menu and change a setting from 1 to 3. (Sorry, I actually don't remember what thing I changed.) Now I can't find what web site I went to and when I turn my computer on it boots up through the two ACER screens then a screen that says 64% donlowded pops up for a second or two then it restarts and it dose it all again.Thats the story behind it, and I was woundering if a new copy of windows would work or is my hard drive to messed up and I need a new one, or any other advise anyone has would be helpfull. Thank you for your time,AJ

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RELEVANCY SCORE 66.8

I haven't used a d-link in a long time and I'm just wondering if I can power cycle a DI-264 without resetting the router to factory default settings. I just pull the power plug for 30 seconds correct?
 

A:D-link DI-264 Power Cycle without Factory Reset?

Yes, pulling the plug on any router should not erase any of its settings. You would have to use the reset switch to clear the settings or the option within the router menus to restore it to factory defaults.
 

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RELEVANCY SCORE 66

My HP Slate 21 keeps refreshing the hp log every 2-3 secs and wont boot from power up or from reset - any idea what this could be and any help tips apart from repair? Regards Tim

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RELEVANCY SCORE 57.2

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 57.2

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 57.2

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 56.4

Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.
 

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RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











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A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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I have a Dell Dimension 8400...it has some age on it, but I replaced the hard drive and reinstalled XP about a year ago, (with the help of this forum) and it's been just fine ever since. I have a MyBook connected, pretty much all the time. Tonight I had downloaded some pics off of my camera, and noticed that the MyBook was making an weird clicking noise - like it was trying to come up and couldn't, so I hit the power button on it. Immediately, my pc started spinning up (the hard drive is what it sounded like) louder and louder, incredibly fast, like it was about to fly right out of the case, or explode, and I freaked out and pulled the power plug.

I rebooted, and it came up, slowly...and now it seems to be running at about a tiny fraction of the speed that it normally does. I don't hear the hard drive at ALL now, and I used to. I did run the Seagate diags on my UBCD, and it said the hard drive was fine - no errors at all. I'm not sure what else to run. As far as the MyBook, I can't get it to even show up on the drive listings...it won't even spin up. If my backups there are gone, I'm just gonna cry. I have some pictures there that I'll never get back if they are gone. I never thought I needed a backup for my backups. I can get to everything on my drive...it's just slow.

Okay...now...it seems like once the pc gets "warmed up", it is running okay. The pc still will not recognize the MyBook though. I'm going to go ahe... Read more

A:Had to pull power, now PC is so slow it's unusable

This is SO weird. I let the MyBook just sit there, and FINALLY, it started spinning up, this is after about 10 minutes! And now it's showing up as a drive, and everything is there. And my PC booted up MUCH faster this time...as it normally does...so somehow, everything seems to have corrected itself. I have never seen this happen before. Any ideas?
 

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RELEVANCY SCORE 50

Hi my brothers "Dell XPS L502X" laptop needs putting back to factory reset

ive backed everything up

So can someone please tell me how to get back to factory reset please.
 

A:Factory reset

See if this will help you out.

http://www.dell.com/support/trouble.../ArticleView?c=us&l=en&s=dhs&docid=DSN_362066
 

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RELEVANCY SCORE 50

Hi all,
 
Please i need help to recover apps that came with G50-45 laptop.
My system was running so slow so i decided to set to factory without knowing i would lose apps that came with it when i bought it.
is there anyway i can get those back, especially evernote and onekey recovery?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 













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A:G50-45 - Factory Reset

Hi azanene , 
 
Welcome to the Community Forums. 
 
How did you perform the factory reset? 
About OKR (page 26), usually turning off the machine and pressing the Novo Button (item 2 page 9) to turn on.
OKR menu would offer System Recovery from initial backup that would restore also same preloaded factory application similarly installed using a factory imager. 
 
About one note , it is installed on Windows as feature when you log in your microsoft account .
Microsoft store would likewise offer same Lenovo apps using the keyword lenovo.
 
Hope this help answer your query.
Update us how things go.
 
Regards

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RELEVANCY SCORE 50

Laptop is toshiba satellite L745 64bit Windows 7.
At start up pressing f12 goes to HDD recovery, but pressin Y don't work.
Regular startup shows up as image attached. Does it mean anything?
Also pressing f8 to go safe mode don't work.

A:need to factory reset

On a Tosh it is the Zero key, not F12.

https://support.toshiba.com/support/...tentId=2737864

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What a mess! I need to update drivers; am unsure what/which websites to trust mainly, bcuz of the "free" scans which point out trouble, then after finding the "solutions"; IP addresses and other id has been gathered then the price info is produced. Is "Drivers for Free Unlimited" legit?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Basic, 32 bit
Processor: Intel(R) Celeron(R) CPU 540 @ 1.86GHz, x64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 33160 MB, Free - 8999 MB; D: Total - 33155 MB, Free - 24202 MB;
Motherboard: Acer, Volvi2
Antivirus: Bitdefender Antivirus Free Edition, Updated: Yes, On-Demand Scanner: Enabled

Is there a standard/more efficient levels for Processor = 80 CPU Usage = 100% Physical Memory = 67%
Is there a way to reduce processor & cpu usage? Assistance is appreciated thank you.
 

A:Help! Had to factory reset!

Get the latest drivers from the PC (or motherboard) manufacturer's web site. If no specific instructions for installation order install the chipset first, then I like to install the networking and graphics and then the rest randomly.

Is there a way to reduce processor & cpu usage?Click to expand...

Do less at any given time.
 

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RELEVANCY SCORE 50

How do you factory reset a MT42 thin client laptop? Any help will be much appreciated, thanks in advance!

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RELEVANCY SCORE 50

i want to make a factory reset to my laptop, it is a Pavilion g6 model A1Z92UA#ABC, so I made a partition to the hard disk I know I can make a factory reset. how I could resolve that problem?

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RELEVANCY SCORE 50

hi.
can any1 tell me how to do a factory resest on my toshiba satellite l300d??

will the factory reset erase vista?

A:factory reset

If your computer came preinstalled with Vista, it will not be erased.
I will get you information on how it is done.
If you installed Vista, after purchase, it will be erased. The OS that came with your computer on day 1 will be reinstalled.

http://www.techsupportforum.com/hard...tructions.html

Information is shown for Toshiba, hope it works and helps.

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Hi, im trying to factory reset my computer because i'm just tired of having a full HD, and random software from years ago. Anyways, my current OS is Windows 7 and I have an Alienware m15x. Now i've read up on a few ways to restore this specific computer, however, I don't have the installation disc, AlienRespawn/DellDataSafe does not appear when press f8 at boot menu, and i don't have a factory system image to recover from apparently. So with this being said, Is there anyway to factory reset? I have a bootable USB drive with windows 7 recovery on it, but I need a system image or something I believe.

EDIT:I've also tried download AlienRespawn Win 7 patch off of alienware.com but when I try to use it it says "Change.MBR failed"

A:Factory reset help

Hi Deathwishxvi,

Are you actually looking to reset your computer's setting to original factory settings?

or... clear clutter in your hard disk (i.e. files, software, etc...)?

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RELEVANCY SCORE 50

hi all
have been trying to factory reset a dell xps210
with vista as op sys
when get to final stage and authorise it say
Access to \tools\dp.sc was denied
any help to get reset grateully accepted

A:cannot factory reset

If you bought the computer with Vista and upgraded to Windows 7, that restore partition may be history.

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RELEVANCY SCORE 50

Would like to refresh my windows 8 laptop to factory settings, I have tried the "remove everything and reinstall windows 8" but an error message says that I am missing files. I would like a solution to this problem or another way to restore my laptop to factory settings.

A:Need help with a factory reset.

You need to post the make and model of this computer.

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RELEVANCY SCORE 50

Hi ,I tried to do a reset of sons notebook ,got to 54% then said there was a problem so  to cancel . Kept trying and eventually got the following message . The followibg configuration change was requested for this computers TPM .Clear TPM Press F1 to accept or F2 to reject . I have tried both and cant get past the hp logo at start .  Can anyone help or do I need to take it to shop .  

A:factory reset

Hi,If you desire, you can clean install Windows 10 Home edition in your Stream notebook, using Microsoft windows media creation tool by creating bootable installation USB.Stream is a budget notebook with very low storage capacity and hardware components. Recovery may fail due to not enough storage capacity and memory.You could try clean install. Windows will be automatically activated after installation while connected to internethttps://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlAdditional drivers, you can download from your HP support page.RegardsVisruth

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RELEVANCY SCORE 50

(second request)
I seem to have lost the ability to perform a factory reset on my compaq 5000. When I insert the Compaq Recovery CD and restart the PC, it goes to the blue screen with the five options, however, option 4 (factory reset) is stating that I need to have the Recovery CD in order to do that...yet the CD is already in the drive. The CD drive is working just fine...thank You.
 

A:No More Factory Reset

Maybe you installed a new CD/DVD drive. The CD should be in the first optical drive.
 

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RELEVANCY SCORE 50

I tried the factory reset from Recovery Manager and after the first reboot the screen turned black with the error message "An operating system wasn't found. Try disconnecting any drive that don't contain an operating system . Press Ctrl+Alt+Del to restart". I have tried many things to recover it but nothing works including the 3 recovery discs created when the computer was new. Win 10 was running at the moment of the failed reset. Can anyone help me on this matter?

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RELEVANCY SCORE 50

Ive got problem after problem with my dell insipiron 1300 laptop, ive decided the best thing to do is reset it, how do i do a master reset?I saw on one website to press ctrl and f11 but that brings me up the screen where you choose safe mode, i dont have a reboot disk my last option is factory reset please help.
 

A:Factory Reset

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RELEVANCY SCORE 50

i format my laptop and install win 10can i recovey my laptop to first time i open 

A:factory reset

sorry i want to recovey to win 7 and recovey my programes from hp like hp support assistanahmed000 wrote:i format my laptop and install win 10can i recovey my laptop to first time i open 

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RELEVANCY SCORE 50

Loading Win 10 and stuck on load 

A:factory reset

papaike Hello;Allow me to welcome you to the HP forums!I read your post about problems loading Win10 and wanted to help -- but need more information. Are you trying to install Win10 and it's stuck in the installation  process? Or, did you alread install it, and now upon reboot, it's stuck? Also, if this was a Win10 Upgrade, what was the version of the prior OS? And, please follow these instructions to obtain the detailed produce number, as we need that information to provide detailed assistance: Finding Your HP Product Model Number | HP® Customer Support We can proceed once you provide the information.Thanks

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RELEVANCY SCORE 50

I accidentally did a factory reset, thinking it was a restore point. Is there a way to undo this? Ive lost all pictures and music. Any help would be appreciated
 

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RELEVANCY SCORE 50

My Toshiba laptop is currently screwed up, and right now, so I decided to try and factory restore it. Normally when I try to start it up, it brings me to the "Windows Error Recovery" screen. I do the "hold 0" thing and I get brought to the screen to choose an operating system, but when I do it just brings me to the "Windows Error Recovery" screen, rather than a warning screen, which is what I'm told should appear.
 

A:Trying to Do Factory Reset

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RELEVANCY SCORE 50

Need help doing a factory reset without admin password or recovery disk f11 doesnt.go to recovery start up menu i can only get the system defaults my dad put in the password and forgot it im using windows 7

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RELEVANCY SCORE 50

So I was given a hp stream from a family member and went to factory reset and all goes well until about the 50 percent mark, it then tells me a error has occurred.I have tried doing this several times and still says the same thing, please Help!!

A:Factory reset

Hi: The only suggestion I can offer would be to make your own plain W10 installation media and use that to clean install W10. Use the Media Creation Tool from the link below. https://www.microsoft.com/en-us/software-download/windows10 Then install the drivers and available software from your notebook's support and driver page. https://support.hp.com/us-en/product/HP-Stream-11-y000-Laptop-PC/12499227/model/12716818

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RELEVANCY SCORE 50

I have a Dell laptop with windows 10 on it and I recently got a virus. Last night I was on it and I notoced something wrong abot an hour later the virus must of cut off my internet use as my laptop is telling me there is nothing in my laptop to recieve wifi and almost nothing works on it and the virus protector that isnt actually set up keeps getting attacked. not a big deal I have never used that one and dont know if t actually works. I wanted to buy norton but by the time I was about to the internet was innaccessable and now I figured I have nothing on my laptop really that I could just factory reset the laptop... well that wont work it says Unable to remove personal documents. Or something alone those lines. So now I dont know what my next step is... please help
 

A:Factory Reset

What's the model name and model number of your Dell, and what's the 7-character "service tag/serial" number on it?

Using a third-party antivirus app (Norton, McAfee, AVG, etc.) in Windows 10 can cause problems, especially when trying to install an upgrade/update.
My advice is to stick with its built-in antivirus app, Windows Defender.

I'm not qualified to help you in the "Virus & Other Malware Removal" section with infection issues, so be patient until one of the specialists here replies.
This section is very busy, so you may not get a reply for 24 - 48 hours.

---------------------------------------------------------------
 

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RELEVANCY SCORE 50

HIMy presario CQ62 became too slow for firefox an youtube. I believe i have to reset it to factory set.So I burnt a  recovery DVD . When i run recovery manager to reset to factory set  the PC does not boot on it. What should i do?Thanks for help.regards 

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RELEVANCY SCORE 50

I have had a hard drive failure.  I have installed a new hard drive.  I would like to find and install the original software and operating system.  Where do I find it?  What is the procedure? Thanks!

A:Factory Reset

Is this a desktop or a laptop? Do you mean G71-340US?

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RELEVANCY SCORE 50

I still cannot get into my computer. Only Bios. I am trying to reset this computer to factory default. I cannot log into Windows. I bought this on eBay about a year or two ago and it was supposed to come reset. I have contacted the seller on nimerou occasions and never responded with the password etc. it's just sitting next here collecting dust, please help! I can get into Bios.

A:Reset to factory?

 Try the procedure here:http://support.hp.com/us-en/product/HP-Mini-110-PC-series/4004509/model/4041533/document/c01867418#A...

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RELEVANCY SCORE 50

Hi, Can anyone tell me how to factory reset a Aspire F5-571-320G? Neighbour has not got a system image and need a clean slate after removing ransomware. TIA Kevin

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RELEVANCY SCORE 50

I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?

A:Factory reset

Yogi119 wrote:I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?Hi, Heres what you need to do. Use one of the following methods to open Windows Recovery Environment:Restart your computer and immediately press the F11 key repeatedly. The Choose an option screen opens.Click Start . While holding down the Shift key, click Power, then select Restart. Continue holding down the Shift key as the computer restarts, until the Choose an option screen opens.On the Choose an Option screen, click Troubleshoot.Figure : Clicking TroubleshootClick Reset this PC.Figure : Clicking Reset this PCIf you want to keep your personal files and customizations, click Keep my files, then click Reset. Your computer reinstalls the operating system and your computer restarts. You are done.If you want to remove all files, click Remove everything and continue to the next step.Figure : Keep my files and Remove everything optionsIf you only want to remove everything from the drive where Windows is installed, click Only the drive where Windows is installed. If you want to remove all files from the computer, click All drives.Figure : Remove everything from one drive or all drivesYou can fully clean the drive, so that no files are recoverable, or you can delete your files.Figure : Just remove my files or fully clean the drive optionsIf you want to delete your files, click Just remove my files.... Read more

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RELEVANCY SCORE 50

How do I factory reset

A:Reset factory

Hi,What is your computer and its Operating system ? Did you downgrade/upgrade your machine ? To help us answer question quicker, please read this:   http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/bd-p/HelloRegards.

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RELEVANCY SCORE 50

Hi i have a "Gericom 1st supersonic PCI E KN1 series laptop" and been having major problems with it,
i was just wondering if there was a factory reset button on it anywhere? and if so where?
 

A:Factory Reset?

you can do factory reset of the laptop, by disconnecting CMOS battery(while laptop turned off and if main battery and charger disconnected too) and reconnecting it again. if you wish to remove password you can try this procedure, but in 99% cases it won't help.
 

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RELEVANCY SCORE 50

Hi everyone. I have had an Hp G60t-200 laptop for about 5 years and I want to do a factory reset. I have way too much stuff on it and would like to just start out with a clean slate again.

There is a problem. It orgionally came with windows vista pre-installed without the OS disks. I got the Windows 7 upgrade disks when windows 7 came out. I do not have the full version of Windows 7 OS nor do I have the Vista disks, which I don't think would be much help anyway.

My version of Windows is Windows 7 Home Premium 32bit Service Pack 1. I do have all the partitions in the recovery drive, but I'm not sure if they can help. Also I never made a system image at the time, because I was like 10. I do have a system recovery disk, but so far they have been no help. I do not want to keep any of the files and I have backed up all the important files, pictures, videos, etc...

Please help. None of the forums I have gone to had a solution. Thanks.

A:Need help with factory reset.

You can download the ISO of windows 7 OS - bit version you have and burn to a disc. Then do a clean install with that. Making sure to use current Product Key. If you can't find it, use Belarc to show you.

Official Windows 7 SP1 ISO from Digital River ? My Digital Life
http://www.belarc.com/free_download.html

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RELEVANCY SCORE 50

hiya trying to factory reset a 2nd hand mackine but when i start the processb keep getting a message saying i m running on battery power and need to be connected to a 240v mains system even tho its all plugged in to the mains anyone got any ideas plz

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