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500-15acz - Power down during factory reset, now unusable.

Q: 500-15acz - Power down during factory reset, now unusable.

i have an ideapad 500-15acz and what happened in the title rendered my laptop unusable. It says i need a recovery bootable media. would lenovo be able to supply me with the bootable recovery media or should i wipe the drive and do a fresh windows install.

Mod's Edit: Additional information added to Subject line for clarity of issue.

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Preferred Solution: 500-15acz - Power down during factory reset, now unusable.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 80

Hi all I have a zbook 15 from october 2014 i could not connect to any network anymore and some other issues so i decided to do a factory reset turn on pc > press esc > f11 and choose the right option It went into the reset mode but after a while i got the message that it could not complete the process after this the machine turned useless as it can not be used anymore, also i do not see recovery anymore Is there an option to get the laptop up and running again? Thanks

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RELEVANCY SCORE 68.4

i have an ideapad 500-15acz and what happened in the title rendered my laptop unusable. It says i need a recovery bootable media. would lenovo be able to supply me with the bootable recovery media or should i wipe the drive and do a fresh windows install. 

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RELEVANCY SCORE 67.6

I had a virus or a bug on my comuter so I thought I would just factory reset it and would just get all my suff back over time because I won't lose much. But while it was reintalling windows 10, my power went out and when i turned it back on it would go throuh the booting process with ACER on the screen the just black for two days strait. Then I tried to Google a way to fix it and it told me to hit Shift and F10 to get to a menu and change a setting from 1 to 3. (Sorry, I actually don't remember what thing I changed.) Now I can't find what web site I went to and when I turn my computer on it boots up through the two ACER screens then a screen that says 64% donlowded pops up for a second or two then it restarts and it dose it all again.Thats the story behind it, and I was woundering if a new copy of windows would work or is my hard drive to messed up and I need a new one, or any other advise anyone has would be helpfull. Thank you for your time,AJ

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RELEVANCY SCORE 67.6

So basically my computer has ceased to function on the latest windows 10 update, 100% disk usage is occurring at all times leaving the computer inoperable and I've found that reverting it to factory settings and not updating fixes that. Well the other night I clicked on update and shut down accidentally rather than sleep. I immediately went to factory reset it again and it finished and put me at the setup screen, at that point my power went out. Upon turning the computer back on it came up with the screen That shows the windows logo and has a loading circle, let this "load" for about 2 hours before shutting the damn thing off and rebooting. It takes me back to the same screen where I proceed to give it 8 hours, finally it takes me to a screen that says administrator and has another loading circle, I have now been on this screen for an additional 8 hours. I have no Idea what to do at this point, I have tried to reinstall windows from a DVD and from a USB but for some reason it tells me to insert actual boot media, I have tried multiple different win 7 and 10 isos on dvds and usbs and none will work. Any help would be greatly appreciated as I fear this os is slowly taking my sanity. Thanks.

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RELEVANCY SCORE 66.8

I haven't used a d-link in a long time and I'm just wondering if I can power cycle a DI-264 without resetting the router to factory default settings. I just pull the power plug for 30 seconds correct?
 

A:D-link DI-264 Power Cycle without Factory Reset?

Yes, pulling the plug on any router should not erase any of its settings. You would have to use the reset switch to clear the settings or the option within the router menus to restore it to factory defaults.
 

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RELEVANCY SCORE 66.4

My HP Slate 21 keeps refreshing the hp log every 2-3 secs and wont boot from power up or from reset - any idea what this could be and any help tips apart from repair? Regards Tim

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RELEVANCY SCORE 57.2

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 57.2

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 57.2

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 55.6

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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RELEVANCY SCORE 55.6

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











Solved!
View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 55.6

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 55.6

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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RELEVANCY SCORE 52.4

I have a Dell Dimension 8400...it has some age on it, but I replaced the hard drive and reinstalled XP about a year ago, (with the help of this forum) and it's been just fine ever since. I have a MyBook connected, pretty much all the time. Tonight I had downloaded some pics off of my camera, and noticed that the MyBook was making an weird clicking noise - like it was trying to come up and couldn't, so I hit the power button on it. Immediately, my pc started spinning up (the hard drive is what it sounded like) louder and louder, incredibly fast, like it was about to fly right out of the case, or explode, and I freaked out and pulled the power plug.

I rebooted, and it came up, slowly...and now it seems to be running at about a tiny fraction of the speed that it normally does. I don't hear the hard drive at ALL now, and I used to. I did run the Seagate diags on my UBCD, and it said the hard drive was fine - no errors at all. I'm not sure what else to run. As far as the MyBook, I can't get it to even show up on the drive listings...it won't even spin up. If my backups there are gone, I'm just gonna cry. I have some pictures there that I'll never get back if they are gone. I never thought I needed a backup for my backups. I can get to everything on my drive...it's just slow.

Okay...now...it seems like once the pc gets "warmed up", it is running okay. The pc still will not recognize the MyBook though. I'm going to go ahe... Read more

A:Had to pull power, now PC is so slow it's unusable

This is SO weird. I let the MyBook just sit there, and FINALLY, it started spinning up, this is after about 10 minutes! And now it's showing up as a drive, and everything is there. And my PC booted up MUCH faster this time...as it normally does...so somehow, everything seems to have corrected itself. I have never seen this happen before. Any ideas?
 

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up graded from windows 7 to windows 10.  notebook was updating window 10 and during the update restarted and never came back on.  tried to recover from the f11 key and got nothing what can i  do. how can i obtain a recovery disk for this notebook.  been to the websight but was never able to get the help i needed.  any information or tip would be deeply apprecaited.  system didn't come with a recovery disk respectfully,

A:FACTORY RESET

Well, the system did come with a Recovery option, but since the Windows 10 up grade it probably will not longer function with the F11 key.  The one option is to do a Windows 10 reset or a clean reinstall using the Windows 10 Download tool

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Please help...I need to factory reset my desktop for Windows 10.   Does anyone know how to do this?  Thank you.

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I have tried to factory reset through the recovery page and a windows installation disk not times it comes up with a error after it's done loading saying there was a error no changes were made
 

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Laptop is toshiba satellite L745 64bit Windows 7.
At start up pressing f12 goes to HDD recovery, but pressin Y don't work.
Regular startup shows up as image attached. Does it mean anything?
Also pressing f8 to go safe mode don't work.

A:need to factory reset

On a Tosh it is the Zero key, not F12.

https://support.toshiba.com/support/...tentId=2737864

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Loading Win 10 and stuck on load 

A:factory reset

papaike Hello;Allow me to welcome you to the HP forums!I read your post about problems loading Win10 and wanted to help -- but need more information. Are you trying to install Win10 and it's stuck in the installation  process? Or, did you alread install it, and now upon reboot, it's stuck? Also, if this was a Win10 Upgrade, what was the version of the prior OS? And, please follow these instructions to obtain the detailed produce number, as we need that information to provide detailed assistance: Finding Your HP Product Model Number | HP® Customer Support We can proceed once you provide the information.Thanks

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I'm trying to reset my computer to factory settings. Advent 7113 Intel Celeron 1.73GHz. The supposed way to do this is to press f10 repeatedly on startup until a "preparing system restore" message appears. This does not happen for me however. A "edit boot options" option appears instead, and then a commant prompt. Am I pressing the wrong function key? How can I successfully restore to factory settings? Thanks in advance
 

A:Factory Reset Help

This is from the support site for your laptop:

Your Advent computer uses the latest recovery system that doesn't require any CDs or DVDs to restore your PC to it's original factory condition.

There are two ways to start the recovery:

Restart your computer. Then Press F10 repeatedly until the message "Starting System Recovery" is displayed.

In Windows by clicking: Start / All Programs / System Recovery / System Recovery.

The recovery will load and display a box with one option:

Non-destructive recovery: this option will restore Windows, supplied applications, and drivers. This option will not destroy your documents or programs. These will be backed up along with the registry. These are restored at the end of the recovery process.

To access the recovery options below that erase all data from the computer, click the Advanced button.

System Recovery - No format: this will reinstall Windows, supplied applications and drivers. It will move your files to a folder called "My old disk structure". Any applications (except those supplied) will need to be reinstalled.

System Recovery - Quick format: this option will erase your hard drive including your personal files. Windows, supplied applications and drivers will be reinstalled.

Select the Non-destructive recovery option and press Next.

You will be informed about System Restore in Windows, click Yes.

The recovery will begin. Once this is complete click Restart.

-------------------------... Read more

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My Toshiba laptop is currently screwed up, and right now, so I decided to try and factory restore it. Normally when I try to start it up, it brings me to the "Windows Error Recovery" screen. I do the "hold 0" thing and I get brought to the screen to choose an operating system, but when I do it just brings me to the "Windows Error Recovery" screen, rather than a warning screen, which is what I'm told should appear.
 

A:Trying to Do Factory Reset

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I have an Inspiron 3847 which was upgraded from windows 8.1 to windows 10.
I created a recovery usb drive using windows 10. If I need to do a factory reset, will it reset to windows 8.1 or windows 10?

A:Factory reset

Hi,Welcome to our community. To answer your question, the factory reset will reset the system to Windows 10. Please write to us if you have any queries.

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after I factory reset I cant connect to my wireless internet how do I fix this
 

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I have windows vista home and recently crashed and lost everything.....
I am trying to reset my pc to factory settings and like i said i lost everything....including restore points!
I have heard that their is a "ghost image" to load from the drive that restores it to factory but cant find any instructions on how to get to it.
Thanks for any help.

A:Factory reset.............

Laptop Recovery Instructions - Tech Support Forum

If this does not work. Give me the model of your computer and I will help.

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RELEVANCY SCORE 50

why dont the f8 key work to repair my inspiron 1440 i have held it down i have tapped it i have tried the f8 key by its self and also with ctrl key and still nothing
 

A:factory reset

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I just bought this at a Pawn Shop, and the warranty has expired.  I ned to reset the Factory settings. I want to play Farmville.

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Hi i have a "Gericom 1st supersonic PCI E KN1 series laptop" and been having major problems with it,
i was just wondering if there was a factory reset button on it anywhere? and if so where?
 

A:Factory Reset?

you can do factory reset of the laptop, by disconnecting CMOS battery(while laptop turned off and if main battery and charger disconnected too) and reconnecting it again. if you wish to remove password you can try this procedure, but in 99% cases it won't help.
 

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RELEVANCY SCORE 50

I was factory resetting my PC because I downloaded some stuff that probably gave me malware because adds we're popping up from nowhere all over my desktop. Then all of a sudden, half way through the reset, it stopped. I tried continuing on my PC or I just restarted it I don't fully remember. But when my PC was on, It wouldn't pass the Acer start splash. Now it won't restarting and still won't pass the splash... Does anyone know who I can fix this?
 

A:Factory Reset

Was this machine upgrade from Windows 7 to 10?
 

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RELEVANCY SCORE 50

I was Givin a 2002 Dell inspiron 6000 Microsoft Windows XP tonight from a friend and I need to factory reset it but no matter what I have done, tryed, or looked up on the Internet I can't find anythin helpful.... PLEASE HELP
 

A:factory reset

What is the model number and the service tag number on your Dell Inspiron.
Does it has already Windows XP in it that you want to reset.
 

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RELEVANCY SCORE 50

My laptop won't reset where it fully cleans and removes everything. I've done it once before. The second time I tried to do it, it didn't clean everything and it told me this. This third time, it doesn't do any cleaning at all. There's a message that tells me this. How do I get the laptop reset to factory settings again? The laptop is operating on Windows 10. Please help! 

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RELEVANCY SCORE 50

So I was given a hp stream from a family member and went to factory reset and all goes well until about the 50 percent mark, it then tells me a error has occurred.I have tried doing this several times and still says the same thing, please Help!!

A:Factory reset

Hi: The only suggestion I can offer would be to make your own plain W10 installation media and use that to clean install W10. Use the Media Creation Tool from the link below. https://www.microsoft.com/en-us/software-download/windows10 Then install the drivers and available software from your notebook's support and driver page. https://support.hp.com/us-en/product/HP-Stream-11-y000-Laptop-PC/12499227/model/12716818

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RELEVANCY SCORE 50

I'm hoping for a solution to what has slowly turned into a nightmare, laptop originally came with Windows 7, upgraded to Win 10 online using an outlook.com account as log in verification.

After a 6 week holiday I inadvertently entered the wrong outlook.com password too many times and consequently was locked out of Windows 10. After attempting all recovery options without success I was advised by Microsoft the only option is a factory reset.

Having copies of all files from my hard drive I Googled how to reset Toshiba to factory settings which looked simple enough, holding down Zero while turning on - wait for the beep and follow the instructions, unfortunately after the beep Windows continues to load.

It would appear the factory reset data has been overwritten or is not applicable for Win 10.

Further Googling and the best suggestion I can find is to buy the reset media from Toshiba, unfortunately it seems they only supply that media up to Windows 8.1.

I am at a loss what my next steps should be, it would seem only option is to buy a copy of Win 10 but before I go down that road thought I'd ask if anyone can help?

Thanks in advance

Tony

A:Win 10 Factory Reset

Try holding F12 during power up to show the boot device menu, then select "HDD Recovery".
This should take you to the Win10 Troubleshooting screen. Choose "Reset" or "Refresh".

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RELEVANCY SCORE 50

Hi all! My son has a HP G72 Notebook PC

Windows 7 Home Premium (Service Pack 1)
Processor: Intel Core i3
Installed memory: 4.00 GB with 3.8 usable
System type: 64-bit

He is asking for this to be restored to "right out of the box" condition. Is this possible? Can someone please walk me through the steps?

Thank you in advance!

~Karol
 

A:HP G72 Factory Reset

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RELEVANCY SCORE 50

Ive got problem after problem with my dell insipiron 1300 laptop, ive decided the best thing to do is reset it, how do i do a master reset?I saw on one website to press ctrl and f11 but that brings me up the screen where you choose safe mode, i dont have a reboot disk my last option is factory reset please help.
 

A:Factory Reset

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RELEVANCY SCORE 50

i want to make a factory reset to my laptop, it is a Pavilion g6 model A1Z92UA#ABC, so I made a partition to the hard disk I know I can make a factory reset. how I could resolve that problem?

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RELEVANCY SCORE 50

I'm trying g to factory  reset my HP laptop  and it not let me do it can some one tell me how to do it 

A:Factory reset

Shipman,Without describing your product details: model name, product number, pre installed operating system, no one can help you.http://support.hp.com/in-en/document/c00033108Tap f11 as soon as you power on laptop and it'll let you enter Recovery partition in hard drive. Do a factory reset from there.If you've upgraded OS or if your hard drive failed/recovery partition is corrupt, recovery partition won't work.You might need to boot from recovery discs/USB to factory reset in this case (assuming you already created recovery media after first setup of this laptop).Else, you've to order recovery USB for your model from HP in your region.RegardsVisruth

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RELEVANCY SCORE 50

Would like to refresh my windows 8 laptop to factory settings, I have tried the "remove everything and reinstall windows 8" but an error message says that I am missing files. I would like a solution to this problem or another way to restore my laptop to factory settings.

A:Need help with a factory reset.

You need to post the make and model of this computer.

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RELEVANCY SCORE 50

How do you factory reset a MT42 thin client laptop? Any help will be much appreciated, thanks in advance!

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RELEVANCY SCORE 50

If I factory reset it and it will be like the first time i started it then i wold like to factory reset it.. but i dont know how. a video tutorial will be better  Please

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Hey guys, having a bit of trouble here. i used to live in an old child safety house, and they gave me an old laptop to keep. (Lenovo thinkpad; windows 7) i have access to they local user account, which is not an administrator account. i don't know the password for the admin account either. basically what i want to do is to factory reset this laptop because they have a program on it that will only allow admins to install most games and stuff i download. I've tried resetting the password through cmd.exe but it wont let me, it says access is denied, ive tried download a password reset key thing and it wouldnt work either. any way i can get around this? any help is appreciated
 

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RELEVANCY SCORE 50

I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?

A:Factory reset

Yogi119 wrote:I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?Hi, Heres what you need to do. Use one of the following methods to open Windows Recovery Environment:Restart your computer and immediately press the F11 key repeatedly. The Choose an option screen opens.Click Start . While holding down the Shift key, click Power, then select Restart. Continue holding down the Shift key as the computer restarts, until the Choose an option screen opens.On the Choose an Option screen, click Troubleshoot.Figure : Clicking TroubleshootClick Reset this PC.Figure : Clicking Reset this PCIf you want to keep your personal files and customizations, click Keep my files, then click Reset. Your computer reinstalls the operating system and your computer restarts. You are done.If you want to remove all files, click Remove everything and continue to the next step.Figure : Keep my files and Remove everything optionsIf you only want to remove everything from the drive where Windows is installed, click Only the drive where Windows is installed. If you want to remove all files from the computer, click All drives.Figure : Remove everything from one drive or all drivesYou can fully clean the drive, so that no files are recoverable, or you can delete your files.Figure : Just remove my files or fully clean the drive optionsIf you want to delete your files, click Just remove my files.... Read more

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RELEVANCY SCORE 50

I am a college student and I recently bought an Acer Aspire R11 Notebook and I am now having problems... My student data files are on a flash drive, I went to put it in last night and it wouldn't respond... I tried the flash drive in the computer at my school and I was able to see my files... Tonight I came home and I tried again and yet again it said "flash drive not responding". So I was going to factory reset the computer and googled how to do it. I have windows 8 so I have tiles like an iPhone. I clicked on the settings tile and it just stalled with the logo on the screen and will not open.. I have tried many times to open settings and just keeps stalling. I have 2 presentations due in a couple of days with no other way to do them. So please if you could help, I would greatly appreciate it.
Thank you
Cassandra Hill
 

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RELEVANCY SCORE 50

I tried the factory reset from Recovery Manager and after the first reboot the screen turned black with the error message "An operating system wasn't found. Try disconnecting any drive that don't contain an operating system . Press Ctrl+Alt+Del to restart". I have tried many things to recover it but nothing works including the 3 recovery discs created when the computer was new. Win 10 was running at the moment of the failed reset. Can anyone help me on this matter?

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RELEVANCY SCORE 50

Hi i have the following:Compaq Presario SR1955POS: Windows xp home editionI want to factory reset my computer but the f10 key does not work at boot menu

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RELEVANCY SCORE 50

Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...
 

A:Factory reset!

What's the complete model number of that laptop?
What's the exact serial number on it?
What country was it purchased in?

http://support.lenovo.com/us/en/

--------------------------------------------------------------
 

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