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X1 Carbon 6th Gen Camera Operates in all apps apart from Skype for Business

Q: X1 Carbon 6th Gen Camera Operates in all apps apart from Skype for Business

We have started to find that we cannot make Skype calls with video from the integrated camera in Skype for Business on our 6th Gen laptops that are newly built. Every other application is able to use the camera but not Skype for Business, although, in the video settings for the app, it shows an image from the chosen camera. We have tried repairing and also reinstalling Microsoft office and the app individually, also tried different accounts. Installing different or updated drivers from the Lenovo Support website do not seem to make an impact either.

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RELEVANCY SCORE 200
Preferred Solution: X1 Carbon 6th Gen Camera Operates in all apps apart from Skype for Business

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 80

I bought a new Lenovo Thinkpad X1 Carbon few days before. While overall it performs excellent, it keeps disconnecting from Skype for Business during calls. Atleast twice, it has disconnected me from skype during my screen sharing live calls. It doesnt happen with any of my other laptops on Windows and Mac so I dont think this case should be opened for Microsoft. The Wifi connection is stable during such examples. Looks like there could be an issue that must be resolved. Any suggestion please ? Best regards,Kailash 

A:Lenovo X1 Carbon Thinkpad 7th Gen Skype for Business problem

Is there any error showing in the event log?

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RELEVANCY SCORE 78

I connected PS3 eye camera to my desktop (windows 10). It works fine with every program and app, except Skype.

Skype says "video device not found," so I clicked the help from Skype link to solve audio/video problems. I did follow the instructions and check if Skype app was turned on for CAMERA. And yes, it's on.

So.... no sure where else I can check.

Thanks for help
 

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RELEVANCY SCORE 74.8

Hi, Am seeking assistance as I have been experiencing problems with my camera for the last week or so. I usually use my camera when i conduct zoom meeting, initially everything was working perfectly but the camera starts to malfunction weeks ago. In the middle of the video conference it will just get a black screen and error message pops-up. I followed the following steps below but the problem still occurs: Updating the driver under device managerRollback the driver (Works temporarily for 15 minutes then it goes black and error message appears again) When I check the CAMERA app i get this error message : Error Code 0xA00F4246 When you check under device manager it says that camera is working and no problem are being detected. Is this issue a software issue? or  a Windows issue? Hopefully  someone can provide me Troubleshooting steps to permanently fix this. Thanks!

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RELEVANCY SCORE 62

I have a brand new Macbook Air that I installed Windows 10 on using Bootcamp and am having problems with the camera in Zoom (the camera works fine when I launch the camera app or Skype)

In zoom it just shows a black screen even though the light indicating the camera is working is on.

In Mac OS, the camera works fine for Zoom.

I've uninstalled/reinstalled the camera, searched for drive updates, both Mac OS and Windows 10 are up to date. It's just Zoom that's the problem. I've uninstalled Zoom and reinstalled as well.

I'm not sure how to tell if this is a Win 10 issue or Mac OS?
 

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RELEVANCY SCORE 57.6

Hi Geeks,

Greeting!!!

I was using skype for business which I installed separately after installing Microsoft office package after some days.

After installing skype for <g class="gr_ gr_34 gr-alert gr_gramm gr_run_anim Style multiReplace" data-gr-id="34" id="34">business ,</g> I found that the addon <g class="gr_ gr_32 gr-alert gr_gramm gr_run_anim
Grammar multiReplace" data-gr-id="32" id="32">skype</g> meeting plugin is not automatically installed <g class="gr_ gr_26 gr-alert gr_gramm gr_run_anim Grammar multiReplace" data-gr-id="26" id="26">to</g>
the outlook mail client.

I tried finding addon of skype for business to the outlook, but it is very difficult to find the addon.

I found a skype plugin in that web named with the plugin for outlook, I installed that but somehow the outlook not <g class="gr_ gr_28 gr-alert gr_spell gr_run_anim ContextualSpelling multiReplace" data-gr-id="28" id="28">recognize</g>
it.

<g class="gr_ gr_20 gr-alert gr_spell gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="20" id="20">Atlast</g> I installed skype along with Microsoft package in a new desktop in Windows 10 same OS, but
now the addon is available.

Please explain why the addon is not involved in the outlook in late installation.

Regards... Read more

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RELEVANCY SCORE 57.6

I'm having considerable trouble with Skype for Business. I can access the meeting screen via the App but not connect or use any of the functions - camera/sound etc. The screen freezes. I was advised the browser might the problem and switched from Chrome to Internet Explorer
Same problem. Any one experience similar problems?
 

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RELEVANCY SCORE 57.6

This is to discuss something regarding Microsoft Skype for business. Recently from a blog, I read some advantages about this http://www.thinktel.ca/blog/general-category/5-reasons-use-microsoft-skype-business/. Is there any windows mobile app versions of Skype for business. If then, can I get all facilities as in the desktop version. I have one more question related to this. Can I share HIPAA, FERPA, or other sensitive data using Skype for Business? I am expecting your replies. Thank you in advance.

A:About Skype for business

Skype is mostly used for making video calls, texts and most of the business companies use Skype to connect with their clients. All the Skype to Skype calls, videos , file transfer and instant messages are encrypted that is why business companies use it for remote team conference.

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RELEVANCY SCORE 57.6

I have an issue getting clients to sign into Skype for Business. Im running everything on VMware. When I try to sign in it just says Contacting Server and Signing in....

Im using [email protected]

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RELEVANCY SCORE 57.6

I'm having a Skype job interview next. The guy interviewing me is using Skype for Business. I have Skype installed on my home computer but not the business kind, just regular Skype. The guy sent me an email link to click on which says "Join Skype Meeting" - I tried clicking on it just to see what happened -- even though it's not the day for the interview -- and I got these screen messages:

"How would you like to join your meeting? "Install and join with Skype meetings app (web)" -- "Join with Skype for Business (desktop")

I've never used Skype this way before -- I've always had someone Skype me in advance of the interview, ask to be added to my "contacts" list, then they Skyped me at the designated time and I had my Skype already open to receive.

What do I do? Do I click on his "Skype for Business (desktop) link? Do I first have to open my Skype program on my laptop or install something else?

This old Luddite is really worried about screwing my interview up. Any help is GREATLY appreciated?
 

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RELEVANCY SCORE 57.6

For anyone who is having trouble keeping Skype for Business from opening, I have found one way to correct problem. Go to file manager and click on C:\Program Data\Microsoft\Windows\Start Menu\Programs\Microsoft Office 2013 and delete the shortcut for Skype.

A:Skype for Business

gonna file this, tnx !

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RELEVANCY SCORE 57.6

I'm having a Skype job interview next. The guy interviewing me is using Skype for Business. I have Skype installed on my home computer but not the business kind, just regular Skype. The guy sent me an email link to click on which says "Join Skype Meeting" - I tried clicking on it just to see what happened -- even though it's not the day for the interview -- and I got these screen messages:

"How would you like to join your meeting? "Install and join with Skype meetings app (web)" -- "Join with Skype for Business (desktop")

I've never used Skype this way before -- I've always had someone Skype me in advance of the interview, ask to be added to my "contacts" list, then they Skyped me at the designated time and I had my Skype already open to receive.

What do I do? Do I click on his "Skype for Business (desktop) link? Do I first have to open my Skype program on my laptop or install something else?

This old Luddite is really worried about screwing my interview up. Any help is GREATLY appreciated?
 

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RELEVANCY SCORE 56.8

Hello everyone,
I having trouble with login to Skype for business although I was added all the record,
Can anyone help me with this,
thanks you very much,

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RELEVANCY SCORE 56.8

Hello Technet community !

I have a message after an analysis of a PSTN call on skype for business online with Microsoft message analizer, I can not understand it.
Can you help me


>> the reserved 1 field in type apt to client with qos control with q apps buffer state mac header is reserved and should be set to zero, not 1

Screenshot ! = >> https://social.technet.microsoft.com/Forums/getfile/1033441

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RELEVANCY SCORE 56.8

I have Windows 7 with Skype for Business installed, every time I start up my machine the Skype for Business is automatically loads up and the message tabbed conversion is set as Disabled (that's usually the default setup)

Here's the issue, I have upgraded my Windows 7 to Windows 10 and when the Skype for Business is loads up the settings of message tabbed conversation is suddenly set as Enabled. I can set it manually to set as disabled but there's any reason why it becomes Enabled?
it was suddenly set as Enabled any clues why it's happening?

Thanks

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RELEVANCY SCORE 56.8

So I have skype for business basic version installed on my windows home edition with a purposely intention not to have it on the domain at my job. I noticed my app doesn't login when on my company domain network but login and works well when I use my phone hotspot or any other external internet access BUT doesn't work whenever I connect to my job network.
Please can you advise on why it does not logins in whenever I'm on my job network? I have attached the snapshot of error message I get whenever I attempt logging in.

thanks.
Ralph
 

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RELEVANCY SCORE 56.8

in the ATA documentation it says that the ATA can prevent any password sharing attempt is that included in exchange or skype for business in the environment.
and what is the types of the msg it can read or the password sharing attempts

 

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RELEVANCY SCORE 56.8

I am in IT support, and I have a user that is having an issue with Skype for Business. When she goes into Outlook and tries to set up a Skype meeting it says Create Skype Meeting failed. Please make sure that Skype for Business is running and signed-in and try again. Does anyone know why this is happening? She is logged into her Skype profile so i know that is not the issue. Any help on this would be great.

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RELEVANCY SCORE 56.8

My desktop has just now started giving me a "nag" screen about my subscription has expired??? Never had one to start with??? Tried to uninstall it, takes me to control panel/programs and features, it is not listed.

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RELEVANCY SCORE 56.8

I'm trying to uninstall Skype for business (not the consumer skype) but there is only one Skype under "uninstall programs" I have two different Skypes installed.  One is consumer v 7.33  That is the one that lets me uninstall.I have another one that is for business.  I cannot find this one under "uninstall programs". Moved from Windows 7NickAu

A:How do I uninstall Skype for Business?

See here: https://support.office.com/en-us/article/Uninstall-Skype-for-Business-28c4a036-7f22-406c-b7f4-87894cbaf902specifically option 2. Note the following: " If you don't see Skype for Business listed, then you're using a version that's integrated with other Office 365 apps. The only way to uninstall it is to remove all of Office from your computer."

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RELEVANCY SCORE 56.4

Hi,
I don't use Skype for Business very often. How to prevent it from loading automatically when Win 7 starts?
Thanks

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RELEVANCY SCORE 56.4

Hi, I have several users that are experiencing audio issues when trying to use Skype for Business 2016.   The issue is that when they Skype call out to a contact their mic and speakers or just microphone will not work.   The microphone not working is the most common issue.   However, they can have a contact call them and their microphone and speakers will function normally.  Here are the steps that I've tried to correct the issue: Quick Repair of Office 2016.Full Repair of Office 2016.Full removal of all Office products and reinstall of Office 2016.Update to latest sound drivers Conexant ISST Audio 9.0.100.99 -- this causes both microphone and speakers to not function at all.Revert sound drivers for Conexant ISST Audio to 9.0.100.63 -- this allows for the user to be able to recieve Skype calls but not be able to make Skype calls.Full removal of all sound drivers - restart - allow Microsoft to reinstall drivers.None of the items above have fully corrected the issue and it appears to be a specific issue with the Conexant ISST Audio drivers used by HP. Any ideas on how to correct this issue? Thank you!

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RELEVANCY SCORE 56.4

Just installed Skype For Business standard on a VM. Im running another VM that is the DC. i went through the steps and done it about 5 times and still the client pcs are unable to sign into Skype for Business. It keeps saying Contacting Server and Signing in. the client is able to ping the server. I have no idea where to go from here. any help would be greatly appericated. oh btw im running Windows Server 2012 also.

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RELEVANCY SCORE 55.6

We are going to upgrade from Skype for Business server 2015 to 2019.  Our reverse proxy is very old.  Any recommendations for what to use for a reverse proxy in the Skype for Business 2019 environment.

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RELEVANCY SCORE 55.2

Hi!

There is Skype for Business 2019 and there are SfB 2016 Basic clients. The problem is that missed calls are not displayed in the client's mail. Missed conversations are saved. Outgoing calls and answered ones too, but unanswered calls not.

If you go to the mobile client under the same account, then all calls are immediately displayed.

I tried different versions of the Office - it doesn't help.

Where to dig? UC is not deployed.
There is only one user who has Office 19 Pro with a built-in Skype client and everything is fine with him. Everyone else does not work for Office 13. MAPI and EWS status - OK

There was no unified messaging system and was not included, but I noticed that in the configuration of clients it does not work for whom - ExumEnabled - TRUE, and for the one working at the office 19 and ExumEnabled - FALSE

How to change this value? In Exchange, UM accounts are disabled
----
The ExumEnabled parameter shows FALSE when executing the GEt-CSUSer command

But the Skype Exum Enabled client configuration parameters are TRUE

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RELEVANCY SCORE 55.2

I have updated my laptops and desktops to Windows 10 recently, coming from Windows 7.

On startup, and sometimes amidst usage, Skype for business starts itself and then hangs at the splash screen; thus I cannot disable it from starting automatically. How can I fully remove Skype for business and instead install the regular version of Skype?

Thanks in advance for some hints!

A:Skype for business stuck at splash screen on startup

Originally Posted by Useless User


I have updated my laptops and desktops to Windows 10 recently, coming from Windows 7.

On startup, and sometimes amidst usage, Skype for business starts itself and then hangs at the splash screen; thus I cannot disable it from starting automatically. How can I fully remove Skype for business and instead install the regular version of Skype?

Thanks in advance for some hints!



Hi Useless User and welcome to Tenforums.

You can disable Skype for Business from starting with Windows permanently, by opening Task Manager; under the Startup tab, select the app and click the Disable button.

Alternately, you can go to All Settings> System>Apps & features, highlight Skype Meetings App, and select Uninstall.

Hope that helps!

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RELEVANCY SCORE 55.2

Has anyone come across this issue before when using Lync. Lync 2013 stuck at "Contacting server and signing in" on all computers. Don't get any errors or timeouts.

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RELEVANCY SCORE 54.4

Presence indicators display fine in IE11 on Win 7, but not in IE11 (or Edge) on Win 10, do however show in Outlook 2013 on Win 10. Applies to sites both in Intranet zone and trusted sites zone. Zones are managed through Group Policies. Compared
IE settings between Win 7 and Win 10 machines - no differences.
Applies both to onsite SharePoint 2007 site and SharePoint 365 site.
Both machines joined to Domain and in the same OU.

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RELEVANCY SCORE 54.4

Get ready for a new selection of preview software from Microsoft to test out: today the company launched both the Office 2016 IT Pro and Developer Preview, and the Skype for Business Preview.

Read more
 

A:Microsoft releases Office 2016, Skype for Business previews

I still have Office 2013 which I haven't even bothered to install yet let alone use, 2010 I use on occasion so I won't be taking an interest in 2016 for a while yet.
 

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RELEVANCY SCORE 54

I am looking at both the Surface tablet and Windows 8 phone. I have become increasing become frustrated with Android clunkiness, and in the phones batteries.

I have a big concern though, which is that my business runs on Google Apps email and calendar.

Has anyone tried to use these with windows 8, and how did the get on?

A:Google Apps for Business

You will likely find that any Windows Phone 8 will have similar battery life to an Android phone. The reasons for the battery drain don't go away with a new OS. It sounds like you're a heavy user of synchronization, and that constant sync drains battery life.

Some tips: Use wi-fi whenever possible. Cellular data is a battery suck (particularly LTE). Disable GPS when you're not using it. Some apps quietly ping the GPS satellites constantly, again a suck on the battery. Get GSam battery monitor, it will show you what uses your battery.

But, to answer your questions. Windows 8 has no problem syncing with google calendar. There is no specific client for Google apps and email, but you can still use a web browser to access them. You can also do Pop mail access to your google account and use the built-in mail app.

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RELEVANCY SCORE 53.6

I just finished uninstalling and reinstalling skype becasuse it could never find the camera before and kept going in circles. Now when I even go into changing my picture for skype at least now it says camera is not found even though I have downloaded the drivers for the lap top camera on my computer. Any help would be appreciated. I have an HP ProBook 6550b computer running windows 7 with up to service pack 2. It used to work but now it will not. Please help if you can.

ps: Also in the device manager I do not see anything that shows a camera and I can not find a camera in the devices on my computer even though there is one in the computer and I have used it numerous times before.

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RELEVANCY SCORE 53.6

Running Windows 8.1, 64 bit Lenovo Yoga laptopI can't get the camera to work except for a brief instant (below). Trying it in Skype.I tried Download and install Lenovo Vantage for latest driversIt says - Where do you want to install?It looks like you don?t have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account. I enabled Skype in the privacy setting for Webcam.In Device manager, it sees the PC Camera and the drivers were updated today. It sees no problems with itIn Skype, it sees the PC Camera, and it turns on the video light, but the video window is black.For awhile I also saw something called EasyCamera in the Skype  video menu. It flickered back and forth to EasyCamera in Skype for a few seconds, as it flickered back and forth **I could seemyself from the camera for a few instants**.Then the EasyCamera disappeared from Skype and went back to black screen. I did not touch anything while it did this.I tried to reinstall EasyCamera with something called Bison but it didn't work.I used these executable files for camera updates none of them worked - LSBSetup, bcam136w8164, g3cm09ww.

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RELEVANCY SCORE 53.2

HeyAfter the last update windows 10 stopped working camera, the problem occurs on three different laptops lenovo series G70 i G50In ustwieniach skype camera image is black, the LED next to the camera to light the. Drivers installed properly. The lenovo settings camera works 

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RELEVANCY SCORE 52.8

If all I run are business- and internet-type apps, why would I want a quad- or even a dual-core, processor?

What's the benefit when running MS Word, Nero Burning ROM, IE and/or Firefox?
 

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RELEVANCY SCORE 52.4

Had no problem with old computer but new hp desktop does not like skype. Tried new camera and re installed camera. Skype works OK on ipad and lap top.  On PC the picture freezes and picture blurred, sound distorted. 

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RELEVANCY SCORE 52.4

Hi Guru

Attached is the dump file (.rar file)

As soon I'm using the camera (logitech HD 9000) with Skype, I get the BSOD after 1- 2 minutes

Skype is up to date, video card (Ati RAdeon 5800) driver up to date and logitech driver. Of course Windows 7 64 bits updated.

You help is very appreciated.

Added information

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000046
BCP2: FFFFF80003300EC8
BCP3: FFFFF88003384EB0
BCP4: FFFFF88003384F50
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\100312-23322-01.dmp
C:\Users\Regis\AppData\Local\Temp\WER-96237-0.sysdata.xml

A:BSOD OS Version: 6.1.7601.2.1.0.256.48 Using skype and Camera

Welcome

Your Logitech webcam driver is the cause, please update it or re-install the drivers but
first uninstall them with |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download


Support + Downloads


Code:
7: kd> lmvm lvuvc64
start end module name
fffff880`07481000 fffff880`07922d00 lvuvc64 T (no symbols)
Loaded symbol image file: lvuvc64.sys
Image path: \SystemRoot\system32\DRIVERS\lvuvc64.sys
Image name: lvuvc64.sys
Timestamp: Wed Jan 18 12:41:08 2012 (4F166984)
CheckSum: 004B0494
ImageSize: 004A1D00
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Let us know if the BSODs persist

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RELEVANCY SCORE 52.4

Two months ago, I purchased a ThinkPad 13, preloaded with Windows 7 Professional, for my son to use in college.We have weekly Skype problems, and we haven't been able to use the integrated webcam on the Thinkpad for our sessions.  We can see and hear him, using a smartphone at our end, but he can only hear us, not see us.  I have found scattered references to Lenovo integrated camera issues with Skype, but nothing that specifically addresses a Thinkpad 13 webcam, Windows 7 Professional, and Skype.  What can we do to resolve this issue? 

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RELEVANCY SCORE 52.4

I'm a new Skype user (Skype Portable) and the only way I can get Skype to remember my password is to not sign out but use the Quit Skype option when right-clicking the taskbar entry. I found this by doing a global search.

Doing this leaves me signed in to Skype (Task Manager shows the two Skype entries), so I'm wondering if this could be a problem, security wise.

Also, if anyone does know of a way to get Skype to actually remember the password, maybe adding a line to an ini file (appinfo.ini ?) I'd sure like to know.

Thanks for any help.

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RELEVANCY SCORE 52.4

Hello all!

I have some strange problem with my webcam.
When I open the Camera app I get "Something went wrong" 0xa00f4273 error.
... and the application crashes after that

In Skype/Hangouts the camera is working BUT the frame rates per seconds are very low - around 5. So the picture is really laggy.

My driver is: USB2.0 VGA UVC WebCam. Device manager says the driver is up-to-date. In ASUS's website there aren't any webcam drivers.

Do you have any suggestions?

Best regards,
Marin

A:Camera App not working & low FPS rate in Skype/Hangouts

The hardware id of the camera is: USB\VID_04F2&PID_B48C&REV_9916&MI_00
Driver Version 10.0.10586.0
Driver Date 21.6.2006

Isnt this quite old for a driver? The laptop is a brand new model so I'd expect that the driver is not 9 years old.

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RELEVANCY SCORE 52

I've been having an issue that popped up today. Out of nowhere, my game (age of empires 2 HD) froze for no reason, my audio cut out completely (was listening to youtube in the background), and my skype crashed, along with videos on youtube not able to be watched anymore (they would sit at 0:00 and never advance). I also tried to launch another game after this, and it crashed immediately. My flash plugin also crashes as well. I have had this computer for about a year, and although I've had bluescreens, I've never had this issue. If someone could maybe give me some insight into what I should try, that would be nice. Thanks.

So far, I have tried restoring my computer to a previous setting. This works for a few hours, but then it reverts back to the crashing of games/videos/skype.

Edit: just incase this could be relevant, I was experiencing BSOD's early after I bought this computer. Here is a thread from the BSOD section about it: WHEA_UNCORRECTABLE_ERROR on new system

A:PC games crashing on startup, some apps like Skype also.

For some reason things are working again. I'll mark this as solved for now.

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RELEVANCY SCORE 52

Hi,I have B50-80 80LT laptop. Several weeks ago its built-in camera stopped working on skype and since that time I couldn't manage to make it work again. Later I installed 'Lenovo Settings' application from the Windows store and on that application camera works without problem but on the skype it doesn't work anymore. I deleted and installed the skype and camera drivers again but it didn't work. I think the reason camera stopped working is windows 10 or skype update at that time because I remember they were updated themselves before camera stopped working. ?This is the situation when I open up the camera on skype. It shows loading always. I will be appreciated if you help me.Thank you.

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RELEVANCY SCORE 51.6

Somehow with the recent windows updates my camera stopped working. When I first got the computer 6 months ago the camera didn't work but I just installed a suggested driver from the lenovo site and it was fine for a while.I have checked privacy settings through lenovo vantage and windows vantage. I've updated drivers, tried downloading new drivers, uninstalled the camera and restarted to force reinstall. Still the same issues. I've run through all the diagnostics I can find on the lenovo site. Everything says the camera is working fine but its not. The only thing that is weird to me is that the camera says it is in use in all settings control panels, when I don't have any programs open using the camera.In any program when I try to access camera the green light flashes, it takes a still then turns off. In the camera program it continues to flash on and off every few seconds, taking another still. I'veAnybody have success getting their camera to stay on? Any magic drivers that actually work? 

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RELEVANCY SCORE 51.6

As the title says, the camera on my nearly brand-new 7th gen X1 Carbon isn't working. No software seems to be able to detect it. If I open Lenovo Vantage, I see no camera feed, and the only camera option I see is for privacy mode, but the toggle is stuck in the "on" position. Additionally, the toggle will literally disappear before my eyes a few seconds after opening Vantage. I have enabled camera access in Windows settings, but if I try to disable camera access altogether, Windows will immediately crash with a blue screen error (IRQL_NOT_LESS_OR_EQUAL). If I try to manually download and install the drivers from Lenovo's website, it skips the installation entirely with a status of "Not needed (No device for update present)." This is what the driver looks like in Device Manager:  I'm starting to think that this is a hardware failure, but I really don't want to go through the trouble of returning this (it's not even a month old) and getting a new one. Does anyone have any ideas as to what might be wrong here?

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RELEVANCY SCORE 51.6

HiI have some issue with both an externel webcam and the integrated camera in my X1 Carbon 4th Gen. When I try to use Teams or Skype, it just fixs the camera on for about 1 sec, then it turns off again. All the other can see is a still picture, from just before it turned off the camera.There is no update availble from Lenovo nor Microsoft. The camera is enabled in BIOS, and I can't disable it through FN+F8 as that funktion is there. My external webcam is a Logitech C920, and if I open Logitechs camera setting it turns the camera on for good. I tried switching the external camera with my colleague. His was working, and mine not. When we switched his still worked and mine not. Teams and Skype just tells me that the video can't be accepted and thats all. If I in Skype go into where you can managed youor settings and test mic and camera, is seems to work. What is going on here, and what can I do to fix it?

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RELEVANCY SCORE 51.6

I just got my X1 about 3 weeks ago and all has been well until a recent Windows update that made my camera fail, I get error code 0xA00F4244<NoCamerasAreAttached> from the windows camera. I can't find the webcam in the list of installed devices in the device manager but there is a "Unknown USB Device (Invalid configuration descriptor)" when I click on it it give me a code 43 "Windows has stopped this device because it has reported problems". Was working fine prior to the update, tried installing drivers it can't find the device, tried scanning for devices and nothing shows up, tried uninstalling and reinstalling the unknown USB device. Please help!

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RELEVANCY SCORE 51.6

Hello, I have been looking all over the internet for a fix for this but so far it doesn't seems like there is a way to fix this.
I'm trying to use Metro apps while in a Skype call but if I click out of the app the volume lowers to about 20% of what it was at before.
"When Windows detects communicates activity" is set to "Do nothing" but it does not control the Metro part of windows 8.1.
Is there some type of hack that be used to stop Metro apps from lower the volume when in a Skype call, Teamspeak or Mumble. As a gamer this makes the Metro part of Windows completely useless.

A:Is there a fix for metro apps audio ducking while in a Skype call

Hi,
I made a test in my testing enviroment, when using Skype(Store APP) for phone call, system background volume would reduce, while after I'm back to desktop, it would return to former volume.

For your situation, this problem can be caused by Sound Card driver problem, you can try to reinstall Sound Card driver for test.

If no use, please also try to reinstall Skype for test.Roger Lu
TechNet Community Support

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