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Unexpected Lag

Q: Unexpected Lag

My cursor starting lagging when I play flash games and the youtube videos started lagging when I watch them. This started about 2 months ago and I do not understand why. It has 6 gb of ram and a 64-bit operating system. Please help asap.

Preferred Solution: Unexpected Lag

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Unexpected Lag

I would recommend going through the steps in Troubleshooting Steps for Windows 7, especially the clean startup step.

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I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

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I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

A:Unexpected Shutdown that's NOT "Unexpected."

Please click this link https://www.techsupportforum.com/foru...ta-452654.html and do those things and post in that section of the forum and not here please.

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Greetings, first post in your lovely forum. My apologies for the long intro, but I figured any bit of info to help. I'm usually pretty good about Googling my problems and fixing them from there, but this time I'm a bit stumped. Plus, with a new OS like 7, Microsoft was unable to help me, without charging me, anyway.

I'm a second year at college, a Computer Network Engineer major, and we've recently learned how to set up shared folders on a network. I have my own system built from scratch, you can find my specs in my profile, so I'm not a complete newbie with PC's. I installed the RTM of 7 after they released it on the MSDN for my school. I installed it, and after a mishap with my sound card that your friendly board members helped fix, I came again for this problem. This time asking myself...

I was unaware that the wired/wireless network I had set up at home counted as a genuine network, so with the knowledge in hand, I set out to make a shared folder on my network. It went well save for the fact I couldn't see my Dad's PC on the Homegroup, a problem I know how to fix, but have yet to get around to.

After changing a few options on my own system like starting my own Homegroup, changing sharing options for various folders that shouldn't have been, various options I cannot remember and things like that, I rested easy, knowing all was working with the shared folder.

Here's the problem, things started not working. I would attempt to open Thunderbird, Firefox, and Stickynotes, o... Read more

A:A bit unexpected

Hi Otacon, allow me to be first to welcome you to SevenForums.

First, a big thank you, from ALL of us for;

A - Being literate
B - Specs in Profile (that alone is worth repping you)
C - Being literate
D - Having the presence of mind to research your issue

Let me take a stab at it but I have a few questions regarding your current setup.. The build of Win7 your running is a crucial piece to the puzzle. To locate that, open an elevated prompt and type 'winver', we need the build number.

Also, bear in mind that 'Homegroups' and files that are traditionally shared are somewhat different, they're entirely different stacks. Homegroups functions on the IPV6 stack, whereas, IPV4 is used for traditional networking. This is done for redundancy, Homegroups only function on Win7 (and possibly on Vista?).

With regard to the problems you're having, sometimes, too much knowledge is a bad thing. I think we've all done it before - poked around, looking for that elusive setting, toggled a few things here, enabled a few things there. By the end of it, we're not sure what the hell we did or why we did it.

*raised hand* Guilty as charged.

Point is, maybe it's time for a rebuild. lol Sorry if that's not helpful, but I know I've hosed my share of installs only to reinstall and try again. 9/10 times it's easier than trying to back-track or CTRL-Z something you might have done 2 weeks ago. You mentioned deleting your Appdata and if you're having to do that, it's a bad sign. Something may very ... Read more

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Every 5-10 minutes I get lag for about 3 to 5 minuts where I cant do anything. This happens when nothing particular is going on i.e. surfing the web, playing a game, loggin on, starting an application, clicking my desktop etc.

My high active time on my disk goes up to 100%, the queue time spikes a lot, and the response time of all files opened when this occurs is usually above five seconds (5000ms).

Ill try to get a picture of the view in resource manager when it happens again but for now I have this...

I believe I have a WDC WD5000AAKS-00V1A0 ATA Device

A:Unexpected lag at certain intervals


Run this and post your temps and voltages.

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I have a problem, my PC dont work normally, I reinstal Windows because he restart from him self several times till he start up, but now he do it again. I test RAM, try stability test everthing is super acept when I whant to turn him on he make problems. Can someone tell me what to do more??????
I have instal Windows 7 Ultimate 64-bit.

A:unexpected reboots

Before installing Windows 7 did you check that all the hardware was compatible by running the Windows 7 Upgrade Advisor here? : Windows 7 Upgrade Advisor - Download - Microsoft Windows

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Heyyyy, Wen i stay on the computer for longer than say...30 mins, i get an unexptected restart, an have 2 turn the whole computer off for bout 10 mins, b4 i can go bk on it agen, otherwise it wont load proply an just keep restartin, sumtimes a blue screen comes up and says IRQL_NOT_LESS_OR_EQUAL 0x0000000A. HELP ME PLZZZZZZZZZZZZZZZ

A:Unexpected Restart

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I keep getting these computer restarts while I'm playing a game so im trying to narrow down the reasons of what it could be. Heres a HijackThis report.

Logfile of HijackThis v1.99.1
Scan saved at 8:13:23 PM, on 5/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\DAEMON Tools\daemon... Read more

A:Unexpected restarts

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my computer unexpectedly shuts down if too many applications are open (around 4+), and if i run a certain java run game. it switches of, asif the power has been cut, and cannot be started up again immidiatly. it takes about a minute before i can start it up again. its been like this for at least a month,andi cant stand power failures every 20 mins . plz help

A:unexpected shutdows =$

Open the case make sure it is clean and all fans are running - sounds like an overheat

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Ok, I have a different computer, and when I go on it for about 15 minutes (tops) it just shuts down, with no warning at all.

It is a Windows XP Home Edition SP1. Please help, I have thousands of songs and my father has very important files on that computer.

A:Unexpected Shutdown's

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Hi all, I've started to encounter an unexpected shutdown with a brief bluescreen error on my desktop and can't figure out what's causing it. I was hoping someone could help me out with this.

Here are links to the .dmp and .xml files that help describe the problem. If any other information would be helpful, I'd gladly provide it. Thanks!



A:Help with Unexpected Shutdown

Hi there Fobwashed,

Is your computer a desktop or laptop computer? Does your computer shutdown at a certain time or just in random intervals? If your computer is a desktop computer, which I am thinking it is, how much power(watts) are you running? What is the brand/model if your power supply?

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There's a problem on one of my Startups. The Startup Item is "SysMetrix".

When Windows display your desktop, usually, this program should starup, but

there's a window that popped. To make it clearer... SysMetrix should startup,

but this window takes it place. Here's a picture of that window.

A:Unexpected Startup

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My HP a220n computer has started to die unexpectedly. It stops just as though you had reached the end of a shutdown. IE: the power goes off by itself. This can happen on startup, during a use or even before windows starts. It does not seem to be a heat problem. Some times the Blue power switch flashes, sometime it stays lit solid and sometimes it goes out. Norton has checked for viruses. Any ideas how to check the power supply for a problem? Or any other ideas, as this is an intermittent problem.

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My computer has rebooted spontaneously several times in the last week. During the first time I was just checking some email, the second time I was closing out some Internet Explorer windows, and the last time occured when I was clicking through some Doom 3 menus. I don't notice any connection except that when I checked the Windows XP (using Home Edition here) event log, I noticed that the last two times the system rebooted it had logged:

Application popup: : Machine Check:

and then

Application popup: : Machine Check: Regs

Both entries have Event ID as 26. I read about a similar problem involving these event entries in these forums but sadly nobody figured out the problem : (

A:Unexpected Reboot

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Hi. I built this computer about two months ago, and it's been running very smoothly except for one problem; every so often, out of the blue, it'll restart. All of the lights flash (simultaneously, kinda creepy because I have some blue cold cathode lights in there), something clicks repeatedly, and it can't go through the full boot process without doing the flashing lights and clicky noises again. It's an endless cycle until I manually restart it. I think it's the floppy drive that clicks (just judging by the sound of it), but I'm not entirely sure. Most of the time, it occurs when I'm surfing the 'net (I use the latest version of Mozilla Firefox if that helps at all), or watching something in Windows Media Player. It does this about once every three weeks, after being on for a few hours.

I posted this in here because I'm not entirely sure what's causing the problem, but I am using Windows XP. My dad seems to think that it's Windows Messenger causing trouble, but I put Shoot the Messenger on my computer to disable it and it's still acting all funky-like.

I think it's either some software problem, or maybe something with the power supply.

A:Unexpected Restarts - A Little Help, Here?

welcome to the forums
what brand hard drive do you have?
if you think the noises are from the floppy drive, disconnect it, when the message appears about the missing floppy on boot, hit f1 to finish loading windows ...and see if you still get the restarts.
post back

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okay i need some serious help. i just bought my laptop a week ago and its constantly shutting down and saying that windows has experienced an unexpected shutdown and then when i click the button that says check for solution it doesnt do anything. \i just want to know if theres anything i can to fix this by myself rather than taking it in.
please get back to me asap, preferably by email as i only have 6 more days before my 14 day guarantee is up!!

A:unexpected shutdown

Gather the mini dumps in c:\windows\minidump and also run msinfo32 save as an NFO file. Also run Belarc - save as mht file - click on the link below my sig - but this has to be emailed to me as it contains prduct key code info.

See my PM for my email.

Regards. . .


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FYI I used the sf debug tool aka option 2 on the FAQ

A:Unexpected kernel something

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

It's possible that the system isn't compatible w/Win8.1 If the errors continue over the long run you may want to consider downgrading to Win8 or Win7 in order to achieve stability.

Only 24 Windows Updates installed. Most systems have 56 - 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Looks to me like it's your ESET program. Try uninstalling it to see if that helps (be sure to enable Windows Defender and the Windows Firewall while testing). Feel free to reinstall the latest, Win8.1 compatible version of ESET once the system has been stabilized.

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The following is for informational purpo... Read more

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Hello, don't know if anyone can help me. I am on a HP Pavilion Laptop running Windows Vista. I first encountered the error while running World of Warcraft. I log in, and after a few seconds the whole computer freezes up (no alt tabbing, unable to do anything). Then the screen screws up and nothing coherent is visible. Pretty much it looks like the old Static channels on non-digital TV's. The system then reboots and I get this error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 85558230
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

After rebooting a few times, the computer would then restart and receive a blue screen error before running any application, yielding in the same error upon restart. The blue screen did mention something about Display adapter, but I was unable to read more than that before restart.

With those things in consideration, my first thought is that it is my video card. However when I run any applications there is no lag, no screen tearing, and my computer is actually running very smoothly, until it crashes. I have updated all my drivers, ran Nortons, Windows Defender, and Spybot. I am stumped now.

Do you believe it is a virus? If so any suggestions?
Do you believe it is software complications? Any suggestions?
Do you believe it is a Hardware problem? If so is there any way to r... Read more

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Hey Everyone In the Know!

I work for a small software company. I have a client who is running Vista and needs to install and the product. I have been able to install it on both 32 bit and 64 bit versions and run it successfully in my office; the client can install it, but it will not run. Instead, when attempting to open the app I recieve a simple message form Windows: Unexpected Error!

Now I did get the error in my test environment, but a reboot fixed it. I am runnin gin in XP SP2 comp. mode.

Anyone else seen anything like this or have any suggestions?



A:Unexpected Error!


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Anyone running XP get the unexpected IE8 update notification today? The patch is Security Update for Internet Explorer 8 for Windows XP (KB2964358 ). Here is a link to information about the patch:


It's dated today. This seems unusual, since Microsoft has been so clear about not patching Windows XP.

A:Unexpected IE 8 Update

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My shutdown problems fixed themselves, but now I'm experiencing my computer suddenly reboots while playing an online game. I think my shutdown problems may reoccur without notice.

Apperently, the next day I found that the computer was off and refused to turn on. Then, I found that my computer was on, but refused to give the moniter any signal. I then had to reboot the computer.

It was not because the computer wasn't plugged in, because I already checked the plugs, and they were connected from the power outlet to the computer.

Edit: I'm noticing a strange noise when it gets into the 'defiant' state as I like to call it. I contacted my family, but they said that the motherboard needed to be replaced as well as all other components. She also said it was an error code from the motherboard when the power light blinks on and off.

A:Unexpected issues

The problem solved itself with a disk check. I did not mark it solved since the problem might come back.

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When I came into my office this morning, there was a message box on my screen. It read "The program has encountered an unexpected error:?

A:Unexpected errpr

please do not duplicate posts
i will close this one
continue here

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My pc reboots itself everyday numerous times and shows the message "Windows has recovered from an unexpected shutdown". Can someone please offer a solution?

A:Unexpected shutdown

hi and welcome to the forum do you get a bsod with a error message,

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I can't get this message to come off my screen. "The program has encountered an unexpected error.:?
I hit OK and the X box, but it just keeps coming back. I am also unable to shut down my computer because this message keeps popping up and stops the program.

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I've been getting the following error message over the past 2 days:

"This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown initiated by NT Authority\System.

Windows must now restart because the DCOM Server Process Launcher Service terminated unexpectedly."

The computer then begins a 60 second countdown and then reboots.

I am using Windows XP Home Edition with Internet Explorer 7.0

None of my scanning programs (Norton AntiVirus, Registry Mechanic or AdWareAlert) is picking up anything.

Anyone have any ideas on what the problem might be?

A:Unexpected Shutdown

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This isn't an old computer. I'm running WinXP SP 2, Pentium 4, 512 MB RAM, 3.20 GHz...

I was just chatting away on MSN then my comptuer restarted by itself. I had both my computers switched on at the time, which are connected to the same powerpoint, but only this computer shut down and re-booted.

After the boot, on the desktop I got the good ol' error sign thus stating:

Error signature:

BCCode : 1000000a BCP1 : C124027E BCP2 : 00000002 BCP3 : 00000000
BCP4 : 805D7C16 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Error Report Contains:

This has happened about 4 times in the past 2 months, and I hardly use the computer. What is wrong... what can I do? I've had the computer for only a total of 3 months or so.

Thank you in advance,

Hi again - About 8 minutes later my computer restarted again by itself. When I got back to the desktop, the Error Report came up again ..

Error Report Contains:


This time just before it restarted, I was loading a page from upstream.tv to watch a live webcam stream on, which loaded Java. An hour ago, I had updated Java. DOn't know whether it's got anything to do with it, but it might.


A:Unexpected Restart

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I try to copy a dvd in Nero Smart Start 8 and when i click on copy "unexpected int exception" comes up and it wont copy. It copied an already copied dvd movie ok. It`s a new computer with Windows 7 and Internet Explorer 8. Any ideas please?

I omitted to mention, Nero Smart Start 8 copies dvds ok (no unexpected int exception) on my other computer Windows XP.

A:Unexpected int exception

Hi -

I'm not sure exactly which Nero product contains "Nero Smart Start 8". Here is Windows 7 software compatibility listing for Nero products -


This was a rather interesting response. . http://club.myce.com/f34/nero-smart-...6/#post2514913

I agree with the others - use ImgBurn

Regards. . .



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Hi gang
Been having this problem for a while - been googling for the past week and havent gotten anywhere fast.

The problem - my computer unexpectedly clicks off and restarts. This seems to happen when new media is inserted, ie cd, dvd or usb flashdrive, or even occasionally when the flashdrive is removed. However, it doesnt always happen when new media goes in, just often.

I turned off the system failure - automatically restart checkbox, and recieved this blue screen error mesage:
STOP: 0x00000044 (0x85196998 0x00000D62 0x00000000 0x00000000)
or something to that effect.
so from what i can work out this is a driver issue - two drivers asking for something at the same time. my question is, how can i find out what specifically is causing the problem? i updated the cd drive drivers and this seemed to fix the problem a little, such that i can often insert cds without the computer turning off now, but not always.

any ideas how i can hunt down the problem? thanks for any help guys

edit: system info
windows xp home, sp2
celeron 2.8hz, 512mb ram
pioneer dvd-rw/cd-rw; lite-on cd-rw

A:Unexpected restarts

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my computer unexpectedly shuts down if too many applications are open (around 4+), and if i run a certain java run game. it switches of, asif the power has been cut, and cannot be started up again immidiatly. it takes about a minute before i can start it up again. its been like this for at least a month,andi cant stand power failures every 20 mins . plz help

A:unexpected shutdowns =$

Please post your system specifications.


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I have recently built a desktop PC and all has been well; however, I have recently come across a BSOD which quotes irql_unexpected_value. It is my understanding that this issue is due to drivers. My device manager says that the PCI simple communications controller driver is cannot be identified. Does anyone know how to fix this issue and how to stop the BSOD.

Note: the computer restarts after the blue screen.



A:IRQL unexpected value

Please follow these instructions: Blue Screen of Death (BSOD) Posting Instructions

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I keep experiencing problems when i turn on my pc, sometimes it loads fine and then turns off automatically on its own. My system does not have any spyware viruses or other malicious form of infection. The PC no longer turns on as it says that a system file used to load the system is corrupt. I attempted to re-install windows XP and while i was in the middle of set-up the PC shut-down again. I have no idea of what the problem is but i can no longer turn on my pc properly because there is no operating system installed and when i attempt installation it turns off

any answers would be greatly appreciated.

as you may realise im using a different pc to ask the question

Many Thanks


A:Unexpected Shutdown

post your system specs including the power supply details,from the label on the side of the supply
if you can get into the bios,post the voltages and tempretures it lists under hardware monitor,or something of similar wording

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i get really annoyed when i wake up and turn on my pc. then suddenly it appears as someone had shutdown my pc

i get an unexpected shutdown because of some bluescreen..

but i dint do anything

what could be the problem? please help me. i spent quite a bit of money on this pc

A:Unexpected shutdown HELP

We would be happy to help but we need more information:

1.) When did this start happening?
2.) What has changed in your system lately? Hardware or software?
3.) Do you have all driver updates/bios updates installed?
4.) Bluescreen as in blue screen of death?
5.) Do you use any "optimization" software?

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hello!will be glad to get a quick response.my desktop often undergoes an unexpected shutdown.when i visit the event viewer>>windows log>>the error in the system says sorce-bugcheck with event id-1001 and event log with id-6008.can any one help me out with this major problem????waiting for a quick response....

A:unexpected shutdowns

Hi please Start a new thread in the Crashes and debugging section of seven forums here :
Crashes and Debugging - Windows 7 Forums
And then please use the instructions below to help someone get started with your issue.
Then please mark this thread as solved.

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Im new to this site and joined because im desperate for help. I have a Hp 2000 laptop that has given me problems since day 1. It all started 3 months ago when i had a bios update, so its start updating then my computer crashes and will not turn back on. I contact Hp and they send me the recovery discs. The recovery disks worked up until now but i couldnt ever turn my computer off because it would not start back so if it did ever shut off i had to completely redo it just to get it to turn back on. So yesterday when i was on, it locked up completely. So i throw the repair discs back in and it gets almost all the way to the end of the reinstillation on the Supplemental disc and then i get a black screen that says Unexpected Error I/O. This error can be caused by detaching an external device or by a faulty hardrive. I didnt detach any external devices nor do i even own any external devices except maybe an old USB. So i assume its the harddrive? Im SO sorry if i posted this in the wrong forums or if i just sound like a complete retard but im a beginner with this computer stuff and am desperate for help.

A:Unexpected Error I/O, Win 7 x64.

If it's still under warranty I send it back to HP and make them fix it. You should never have the kind of problems you are seeing.

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I am a moderately-high experienced computer user who recently finished designing and building his own tower PC. I had originally intended to install Windows XP on this machine, but received a free upgrade to Windows 7 with the purchase of Vista and so went that route instead.

So I'm running an Intel Core 2 Quad Q9650 3.0 GHz w/ 8 Gb RAM on Vista Home Premium x64.

My problem is that the computer will Blue Screen without any particular warning signs. The symptoms of the problem are that the computer will run smoothly for several hours to a day or more, before crashing very suddenly. I have been unable to force-ably recreate the problem, and all of the drivers have been updated, rolled-back, and re-updated already.

Please find attached several *.dmp files which may aid in diagnosing this problem. I have probably thirty or so such minidumps from the past two weeks. Please inquire if you have any further questions, or if you require more information. Thank you!

A:Unexpected BSOD's

All of the BSOD's point to gdrv.sys - which is a part of the Windows Operating system. In general, if there cause points to a Windows component, we troubleshoot the drivers that access that component (presuming that the Windows files are OK).

In this case, each of the errors occurred in the GUI.EXE process. This process is usually associate with a spyware program that goes by many different names.

But, the debugger states that it couldn't find the symbols for gdrv.sys. Since the symbols are standardized on the Microsoft server - I'd have to wonder if there is corruption of the gdrv.sys driver.

I'd first suggest running SFC.EXE /SCANNOW from an elevated (run as adminsitrator) Command Prompt. If that does not fix it (or if it generates errors), then I'd suggest a trip over to the Security forums to see if there's an infection that's causing this. The Security forums are located here: System Security - Vista Forums

Here's a list of the older drivers:

GVTDrv64.sys 9/5/2006 3:10:02 AM
Rtlh64.sys 6/25/2007 1:37:13 AM
HDAudBus.sys 11/27/2007 7:24:06 PM
Here's a summary of the BSOD's:

Built by: 6001.18226.amd64fre.vistasp1_gdr.090302-1506
Debug session time: Mon Aug 24 06:18:35.172 2009 (GMT-4)
System Uptime: 0 days 16:58:38.869
BugCheck 3B, {c0000005, fffffa600a31f32d, fffffa6008b880e0, 0}
*** WARNING: Unable to verify timestamp for gdrv.sys
*** ERROR: Module load completed but symb... Read more

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I was using my laptop for general browsing, when all of a sudden, it turned off. At first, I tried turning it back on, but it wouldn't, so I plugged in the charger and it turned on. It then reported that windows hadn't shutdown safely etc.

The thing is though, I checked the battery levels after re-starting, and it was at 25%. I have set my power options so that the laptop goes into hibernate when the battery is at 10% and at Do Nothing when it is at 25%.

So please can someone explain what happened?

A:Unexpected Shutdown

No one can tell you what happened, but we can offer educated guesses.
The first cause would be overheating. Do you know what the temps of your computer are during load.
Did you have a BSOD, did the screen turn blue?

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Dear forum users,
Around 16 months ago I bought a brand new PC, bare bones system, AMD Athlon 64 x 2 dual core 6000+. All SATA II hardware/cables.
The first 8 / 10 months were fine. Fast and no problems. In the past 3 to 4 months my PC as a whole, just powers down, as if I was to hold the on/off button in for 5 or 7 seconds. It is kind of doing it almost every other day know. When I reboot I get a black screen stating the PC has shutdown unexpectedly and the option to restart in:
Safe mode / blur / blur / or normal start.
It does seem to only do this under certain conditions though, such as: When music is playing and or internet is running. On youtube and or MS office open as well. Generally speaking, when I ?Overwork? the PC or have multiple applications open that use media / sound / graphics, it happens.
I run complex CAD packages but it never seems to do it then. Generally, music (Windows Media running) and internet and it ?powers down?
Could it be a lack of power issue? Could it be an incompatibility on hardware, graphics card vs. processor or memory? Is it software related? I really don?t know where to start.
Any help would be much appreciated guys. Thanks heaps. Blueboy555.

A:Unexpected Shutdown,

Hi. You can go into C:\Windows\Minidump

Copy the files in there to any other folder. Then zip or rar them and attach the compressed file to a post. We can have a look at the issue(s).

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Sometimes my PC shutdown immediately after starting.Then I am unable to start it again by pressing power button.In the meantime one keyboard indicator light remains active.after temporary withdraw & reactivation of the main power source PC starts by pressing power button.Then it say's that window didn't shutdown properly.I couldn't find the problem,why it is occurring?If there is anyone who knows the solution,please help me.

A:Unexpected Shutdown

Run this SF Diagnostic Utility using the Grab All button and post the zipped file as per the instructions. Allow time for it to complete--Up to five minutes. This will give us some insight into the "PC" and provide the system and event logs. It should also include any dumps that were produced. Without that, guessing is just a shot in the dark.

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I have a Vista Home Premium 64bit HP Pavilion dv2000 laptop.

I don't really shut it down much, I just put it to sleep all the time. For over a year, it worked fine.

Recently though, instead of going to sleep, it just freezes and restarts by itself, and I get a message saying "Windows recovered from unexpected shutdown" ... it does that every other time I put it to sleep, and sometimes when it's asleep OR on hibernate (with fans off and everything; sleep also has fans off), it just spontaneously freeze-restarts - so it doesn't look like it overheats.

I tried updating everything I could think of and uninstalling random crap, but it didn't help..

It freeze-restarts all the time, I don't know what to do with it at all. I would really appreciate any input or experience with this kind of situation.
edit24569i27: I had the same problem many months ago, but I updated stuff and it stopped freeze-restarting. I really don't know what I did though.


A:Unexpected Shutdown

Please provide this info: Blue Screen of Death (BSOD) Posting Instructions
Although you may not have seen BSOD's, there is a chance that they are occurring. Also, the information from the reports will be helpful even if there aren't any BSOD's.

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For some unknown reason my Pc keeps shutting down I've tried getting it repaired from the store I brought it from but the Tech said he couldn't repair it cos he believed it was software related, (I know that is just alot of crap) that was when I was running windows XP Pro I now run windows 7 and it still shuts down,I don't have the blue screen of death problem so I'm not sure what the heck is going on my pc runs an

(Total 4GB) 2048MB DDR2-800 *Desktop Ram*
WD6400AACS 16m 640GB *(Serial)SATA Western Digital *16MB Cache* HDD 7200RPM
ASUS M2N68-CM Motherboard, AM2/AM2+, NVIDIA GeForce 7050PV, Dual DDR2 1066,PCIe x16, SATAII, Gigabit LAN, USB, D-Sub, DVI, 8-Ch High Def Audio

Can anybody please assist

A:unexpected shut down

in the bios, report what the temps and voltages are.. what supply was installed, ? usually the quality wasnt given too much thought .

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my computer has had this problem for a wile now it normally occurs when im installing a program or have a big program open such as sims 3 or 2 im only 16 and don't know 2 mush about computers iv tried to restore the pc to its factory settings to see if that would help but i wouldn't let me any help would be apeshiated thanks

A:unexpected shut down please help??

Originally Posted by sarahellen95

my computer has had this problem for a wile now it normally occurs when im installing a program or have a big program open such as sims 3 or 2 im only 16 and don't know 2 mush about computers iv tried to restore the pc to its factory settings to see if that would help but i wouldn't let me any help would be apeshiated thanks

Hi sarah, welcome to vista forums, can I just ask what happens when it shuts down, is it just a straight turn off or is it a blue screen?

If it's a straight shutdown then it maybe because your computer is overheating, It can be fixed by taking it down to your local computer store and they should be able to clean it out for you with a high powered air hose, if it's a blue screen then it maybe down to a driver error.


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I don't know if someone in the house is shutting the computer down, or if it's shutting itself down. But, this makes twice that I have found it shut down after I turn it on. It happened last night, and this morning. The computer seems to be working fine. Help please!!

A:Unexpected Shutdowns

hi,how could we offer help .if you don't even know if someone is shutting it off on you ??

So I will add ,it could be a dozen different things causing it .

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Earlier today, I was streaming a video on a site. However, to be able to watch the video I had to pause my adblock and by the end of the hour long video, I have noticed that many chrome windows have opened in the background due to ads. I didn't think much of it at first, but almost instantly I noticed a huge difference in my computer speed. My steam would take about 3 seconds to respond to any clicks, my discord would pause for a few seconds before it would load all of the texts I have typed, and just random clicks in general on my computer would take a few seconds to register. I have restarted my computer and the pauses were still there. I have ran Malwarebytes but the scans showed nothing. I'm not sure if this is due to my computer getting old but I just wanted to make sure. Thanks in advance!

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.15063.0
Run by Crystal at 19:59:09 on 2017-07-24
Microsoft Windows 10 Enterprise 10.0.15063.0.1252.1.1033.18.16274.13689 [GMT -4:00]
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
c:\windows\system32\svchost.exe -k dcomlaunch -s PlugPlay
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
c:\windows\system32\svchost.exe -k rpcss
c:\windows\system32\svchost.exe -k dcomlaunch -s LSM
C:\WINDOWS\system32\... Read more

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Please excuse my bad english, I am from Austria, Europe and english is not my first language. I couldn't find a good german support forum

Here's my problem: After plugging in my external WD hard drive my computer rebooted unexpectedly. I don't know if it was the external hdd's fault. After the reboot I noticed a weird error message in the event log. It says: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x80536943, 0xba46288c, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082310-01.dmp.

Event-ID: 1001, Event Source: Save Dump

What does this mean? It only occured once (*knocks on wood*) after plugging in my external hard drive, but the 2nd time I plugged it in it seemed to work fine.

The HDD is an external Western Digital WDE1U5000N and I use Windows XP (SP3) Media Center Edition. I don't know what to do. I use the HDD for backups and it made some problems a few weeks ago. My 2nd computer does NOT recognize the drive. It just spins up, fails to get recognized and spins down again. When I tried to defragment it, it just made a stupid clicking sound.

My computer is 3 years old, this is the first BSOD (or Save Dump error message) I received.
Can someone help me, please? Could the error be related to the external HDD?

God bless.

A:unexpected reboot

Hi ST, Well buddy your writing of the English language is flawless. Heres what I have found out about this particular error. The error seems to be related to faulty hardware, so yes I think it may very well have been caused by your external hard drive. As to wether it is going bad, it could be but I don't think so. I think its more likely that Windows encountered something it didn't like while it was plugged in and ran the debugger to correct whatever it didn't like. Now thats just my opinion. Now provided this error doesn't occure again or progressively get worse as you use your external hard drive you will most likely be ok. If it does get progressively worse and you start to get the 0x1000008e error with different codes after it then let us know and we will help you to troubleshoot it further. Just post back on this thread and let us know.


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do any of you know how to troubleshoot a unexpected error [and unexpected error has occured] [send error report] dont send] these types of errors.

A:unexpected errors

You are better off to try and figure out what occurred at the time of the error and troubleshoot it that way. You need to ask yourself questions like, "What was I doing when this happened" "Is it always in a certain program?" ...because sometimes these are things like memory allocation problems with the program.... not necessarily something that you can control or fix even.

What program is giving you unexpected errors?

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Thanks for taking the time to view my post.

I just inserted a stick of Samsung DDR400 PC3200 RAM today and also a new 80 GB WD 7200 IDE HD. I restarted the PC after I installed the RAM and viewed the POST results and I was able to detect the memory.

I then installed the new Hard Drive as a Secondary, restarted and before it was able to go into the XP login screen, it restarted. I was able to go into windows after the first restart and once I logged in, it gave me this message:

BCCode : 1000000a BCP1 : CFDFF120 BCP2 : 0000001C BCP3 : 00000001
BCP4 : 804E7861 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Does anybody know what these error codes mean? It may be hardware related. I have restarted since and have not had any problems.

In the future, will I experience any unexpected shutdowns?



A:Re: Unexpected restart (ONLY once)


Do you have the minidump file it created?

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