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iTunes and iCloud won't install

Q: iTunes and iCloud won't install

I have a new HP laptop with Windows 8. I have downloaded iTunes and iCloud and both appear in my Downloads folder - but I can't get them to run/install. When I right click and select "run as administrator" I get the pop up box to allow changes to the computer. I click YES but then nothing ever happens. If I try to delete the download I get an error message saying "can't do as the file is open in iTunes installer.

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Preferred Solution: iTunes and iCloud won't install

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Have tried to download the two updates to Itunes, but each time the download is rejected. My next step will be to delete ITunes and then re-install, however I do not want to lose all of the downloaded material.

Any way around this? This is my 4th-5th attempt to download these updates.


A:ITunes/ICloud update programs

Uninstalling iTunes does not remove the downloaded content. See here for more information: http://support.apple.com/kb/HT1925

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Okay. So I've been having trouble installing the most recent version of itunes 9. The website says that if you have trouble installing it, you should uninstall all components, then delete the itunes folder, and start from scratch. I went through uninstall but when I go to delete the folder(which has ituneshelper.exe in it) an error pops up saying "Cannot delete iTunesHelper.exe : access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use." I don't see it my task manager and it doesn't come up in my MSCONFIG. I have windows XP. Any idea how to fix it?

A:Removing itunes to install itunes 9

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I opened iTunes today and checked for updates. There was one. I tried to download it, but it quit midways.

I downloaded manually, and tried to install. Got this message:

"The Windows Installer Service could not be accesssed. This can occur if the Windows INstaller is not correctly installed. Contact your support personnel for assistance."

I also had problems installing the latest version of SilverLight (?) a few days ago.

Any tips on what I can do would be appreciated.


Hans L

A:Cannot download iTunes or cannot install iTunes

Try these steps: "The Windows Installer service could not be accessed" error message when you try to install

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Well, I seem to get closer to being fixed but there's always something that pops up........
Windows updas fail to to install.  I get code 643 and code 80070050
iTunes will not install and I get a long-winded error explanation but it is essentially tied to code 0x80070091
Recognize this might be two separate threads but I thought the issues might be related since they pertain to "installs"
Any help is greatly appreciated.

A:Windows Updates Won't Install and Cannot Install Itunes

About the first problem (with Windows update) can you pleas chek out this link and tell me if it works for you?
Is iTunes already installed or was it before? Is there any folder what can locate to iTunes on your system?
Best regards.

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When trying to install the iTunes package it goes OK and installs Quick Time and then starts on installing iTunes itself. Towards the end of the installation I get the error that I don't have permission to access one of the registry keys, and then the program rolls back. I am the owner and Administrator of this computer installed with Windows 7 Home Edition.
Here are the various things I have tried so far.
1. Right clicked and opened as Administrator.
2. Right clicked and taken ownership.
3. Started the installer from an elevated command line.
4. Entered this in the command line : net user administrator / active:yes. This command was completed successfully.
5. Tried to access secpol.msc but the system won't let me.

That's it, I have tried everything I know and always with the same result. When I look at my permissions I see I have Full Control over a list of items but right at the bottom there is always a little square for 'Special Permissions' and it is always greyed out.
I would be much obliged for any assistance you can offer as at the moment my expensive ipod is useless without being able to access iTunes.

A:Can't install iTunes

did you get the right version

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When I got a 3rd gen nano and tried to install Itunes 7.6 the installer crapped out saying that "The feature you are trying to use is on a network resource that is unavailable"When I click the retry button"The path C:\Program Files\Apple Software Update\Packages\Itunes.msi cannot be found. Verify that you have access to this location and try again"When I click browse and locate "Itunes.msi" clicking open... Nothing happensI recieved the same message when I tried to uninstall Itunes

A:Itunes Won't Install

Hmm i really don't know,
Try running disk cleanup (Start > Accessories > System Tools > Disk Cleanup) And then reboot.

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I have not been able to install ITunes. I keep getting the windows error message 193 that I need to reinstall ITunes. I have several times and it keeps saying that I don't have the privileges. I am the administrator of this computer.  

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Had iTunes on the machine, had to uninstall it for some reason.

Trying to put iTunes back on, so I downloaded the latest version (32bit just like my Win7) directly from Apple, and when I double click on iTunesSetup.exe, the mouse pointer goes busy for a short time, and then NOTHING ELSE HAPPENS.

No errors or any other clues or information.

Here is what I have tried:

-running chkdsks on all drives
-removing all apple software on machine
-removing iPod device from Devices
-trying to install different versions of iTunes or iTunes from different sources
-uninstalling my security and antivirus programs
EDIT: -also did the whole Run As Administrator thing also

No matter what I do, nothing happens. I can see the iTunesSetup.exe process show up in the Processes tab of the Task Manager for one second, before it quietly vanishes again.

What should I do? I NEED iTunes for my iPod Touch.

How can I get iTunes installed?

A:HELP! iTunes will NOT install

When selecting the setup.exe icon, right click and run as administrator .... that should work...

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I keep getting this error...

"Could not write value iTunes Helper to key \SOFTWARE\Microsoft\\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel."
whenever I try to install...I looked in Program Files and there is no iTunes folder...

I looked in msconfig and ituneshelper is running...

How do I reinstall iTunes 1.8.1 with success? It was working fine yesterday. And when It asked me to update I did, but I got iPod Service Not Found or not working..

the other error message I get after I hit Ignore on the one above is this...

iPod Service is not under services or something like that. I don't get it...I have tried several things...iPod services not found on startup...

It is so Frustrating Please help me fix this.

A:Win Xp SP2 Trying to Install iTunes 1.8.1?

I get these ERROR Messages...

Could Not write value Quicktime Task to Key\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. (Verify you have sufficent rights to that key.

Could not write value iTunesHelper to key\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Service "iPod Service' (iPod Service) could not be installed. Verify that you have sufficent privledges

It happens with these errors when itunes or Quicktime or ANYTHING tries to write to the registry...Not because of Nod32 or Comodo.

Tried iTunes + Quicktime and I also tried Standalone versions of itunes and Quicktime same errors.

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"The installation of QuickTime did not complete successfully. iTunes requires QuickTime."

This is the message I get everytime I attempt to install iTunes. I have had my iPod touch and itunes installed for at least 6 months without any issues until my iPod went through the latest 4.0 update. Now it will not register with iTunes nor will it go past the usb connect to iTunes screen.

I have followed Apple's uninstalling instructions (to the letter) and still get the same message when I attempt to reinstall iTunes from the Apple site. I am able to install QuickTime (as stand alone), but when I attempt to reinstall iTunes the same message appears.

A:iTunes will not install

Try using this:
It will uninstall everything from Itunes cleanly and should allow the new install of Itunes to complete. If it doesn't work, Microsoft has a tool as well but I don't have the link handy.

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hello , im new to use computer, now i want to install itunes in my computer, ihave tried more than 20 times always it stopped halfway, but 1 time is reached 76.8mb instead of 77.1mb and stopped more than 1hr, can help me,my system using windows xp.

A:to install itunes

Is it the installation that's failing or just the download?

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Im trying to install iTunes after it stopped working but now I keep getting error messages.
This is the message I get
(UNKOWN Components
Verify that you have sufficient access to that key, or contact your support personnel.

Can I fix this on my own or do I have to take it in to my tech guy.
Gateway ZX6800 x64-based PC
MW7 Home Premium
Intel(R) Core2

A:Trying to Install iTunes

if you are comfortable with regedit there is a registry fix,if you are unsure i strongly advise you to get someone to assist you.let me know

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OK I need some serious troubleshooting help. I am running build 7100 of Windows 7 x64 RC.

My main music player on my old XP install was itunes, and I was hoping it would work here, but I can't seem to get it to install. I realize itunes isn't officially supported for Windows 7, but I know prople have gotten it to work, I just can't figure out how.

Last night, I downloaded and ran the 64-bit Vista installer, but instantly it gave me some error about not having Quicktime and that itunes needs it. I don't really understand the point of the error since the itunes installers are supposed to provide both. Anyway, I downloaded and installed Quicktime by itself. So now the itunes installer just says there were errors during installation, and no files were changed/installed. I've tried the 32-bit and the 64-bit versions. I've run the installer as administrator. I've run it in compatability mode and tried every possible previous Windows version it allowed. I get the same error every time.

Some things to note:
All of the itunes installers seem for itunes and Quicktime both, though I still have Quicktime installed on its own. I don't know if this matters or not. I haven't gotten any farther in the install process after installing standalone Quicktime, only the error has changed.

I have Windows 7 installed on its own partition, and have been installing all other programs to their own partition. Does it matter where itunes is installed? And does the install path have to include "... Read more

A:Trying to install itunes

heres what i do when im having problems with itunes .Download "windows installer cleanup"
get rid of itunes and quicktime
reinstall itunes and quicktime what come together then uninstall quicktime and install qt alternative

the last part isnt necessary but lighter version of quicktime

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Trying to install itunes and repeatedly getting the following error message: could not access network location %APPDATA%\.

Any clues - i'm using Windows 7

A:Cannot install itunes

See here for a possible solution: http://support.microsoft.com/kb/886549

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I have a new computer system, setup about a week ago, running Windows 7, and I wanted to use iTunes for all my music files. I have tried to download and install it, first trying the 32-Bit version, which was unsuccessful, and then the 64-Bit version. After downloading this, I started the installation, but received the following error message:-
"iTunes cannot run because some of its required files are missing - please reinstall iTunes" Each time I attempt to reinstall it I get the same message, but don't know what it means. Can anyone help? Thanks.

A:Can't install iTunes

What Version of Windows do you Have? 32 or 64?

Try installing Quicktime 1st

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I went to the iTunes website and tried to install it, but toward the end of installation an error message comes up that says iPodService Module error. I've been having problems with my computer today and a lot of my programs weren't working so I had to reformat my hard drive. This was coming up before and after I reformatted. Please help!!

A:iTunes won't install

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hi friends, i have a problem of my own. i had itunes + quicktime installed about couple of months ago and i uninstalled it. now when i try to instal it i get an error saying that the previous version of quicktime could be removed. it says that i can only installed itunes with quicktime.
i have tried start search and searched for all the files i have found and deleted them makign sure what i delete. i have tried going to regedit searching for the keys and removing all of it and rebooting pc. i have tried isntalling the program on a second partition it still doesn't work.
when i go to add or remove i still have quicktime there when i click uninstall it says it cannot find the network it cam from.
i have a laptop installed with itunes so it is not all that bad but i was wondering if anyone here has any good adive.
i have tried in safemode also disabled my third party software to stop the conflict and others ideas.
for a second i was thinking of formatting my pc but it is not worth it. i have tried regmech i know it is not good etc. i backed my reg before i tried it and didn't solve the problem so i restored what it fixed.

A:cannot install itunes

hope someone knows the answer

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Trying to install Itunes on my wife's computer. The program will only try to install on the w drive which is too small and can't be expanded. I've tried the steps to change the install to the c drive, but when I get to the install page it reverts to the w drive and will not let me select c drive. This is making me nuts. Anyone know how to fix this. Thanks.

A:Can't Install Itunes

try to use the latest version of itunes...

can try restarting the system..

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I keep getting the response that my audio is not configured properly and therefore itunes cannot be downloaded...how do I repair the audio setting>windowsxp home edition..averatec laptop 512MB DDR...80GB HD

A:trying to install itunes

does the audio work OK on windows media player
you may just need updated drivers

use belarc to identify the audio - also model number of the laptop



online scan

Great standalone program with pdf and email output

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Hi guys,
When I try to install iTunes on my Vista Home PC, I get this message: "The installer encountered errors before iTunes could be configured. ..."

Background: I had iTunes installed previously and it was working perfectly, but I foolishly pulled the cable for it out of my tower, which forced me to choose where my library was, which I screwed up by designating the wrong file, and then I couldn't make iTunes look where my library really was, at which point I called Apple. They suggested I uninstall iTunes and delete everything that has to do with iTunes before reinstalling it. Perhaps I was too zealous because now I longer have CoreFoundation.dll and can't install iTunes.

It's driving me out of my mind. Help!

A:Can't install iTunes

See Here --- http://support.apple.com/kb/HT1925

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When I want to install itunes, out this notice. Then, I can't install it while the installation is rolling back. Why this happen? Someone can help me?

A:Cannot install ITunes

Find the folder where you downloaded Itunes to. Right click on the itunes file and there should be something that says run as administrator. Click on that and that should allow to install as the install program is being run as if you were logged on as administrator. If it doesnt you need to make yourself a member of the administrators group.

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I wonder if anyone can help me? I use Mozilla Firefox as my internet browser on my Windows XP, I just downloaded the latest version of iTunes.
Once it finished I clicked open and it came up with a box saying the file "is an executable file. executable files may contain viruses or other malicious code that could harm your computer" etc .
I clicked ok, windows installer comes up but then I get an itunes + quicktime error message saying:
"Could not access network location iTunes\."
I click retry and the same happens over and over again.
I've tried downloading and installing via the apple update software, but I get an error there as well.

I need the version for my dads 4th gen iPod Nano, and I want to get an iPod Touch for myself(i have the 2nd gen nano), but can't do that until this works, the only other option is getting a new computer!?
-I am the administrator on my computer.
-I've checked my registry data, everythings okay (as far as i'm concerned)
-I've downloaded all updates i've become aware of

-I've tried downloading it on another user area, still getting the same messages
-I've followed instructions on the Apple website and various forums, blogs etc
- I have a few other problems with my computer too, I get 'could not access the network location..' messages frequently after downloads and opening microsoft word? Also, the accessories have disappeared off my computer and there is hardly anything in... Read more

A:iTunes 8 won't install!

From where did you download your copy?

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iTunes won't install on my laptop - I'm bad with technology so have no idea where to start (please use simple terms with me). I've attached a document with a screen shot of the message that appears when I try to install it.


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 4000 Mb
Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
Hard Drives: C: 185 GB (77 GB Free); D: 279 GB (279 GB Free);
Motherboard: ASUSTeK COMPUTER INC., X540LA
Antivirus: Windows Defender, Disabled

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New hp 64 bit computer, w./Vista Home Premium + service pack #1

I cannot install iTunes for 64 bit ( using Apples install 64 bit download, from their iTunes site ).

Spent over an hour w./a hp tech., running through many hopeful 'fixes', but still no-go (........

I am the admin., and I am signed in as admin., yet..... the message I repeatedly get when trying to run the iTunes setup.exe is this:

The Windows Installer Service could not be accessed.
The can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed.
Contact your support personnal for assistance.

Any help? HOPing so !!

Thank you

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I cannot install iTunes.  I realized yesterday that it was not on my desktop anymore. It is not installed.  I have tried removing anything apple, doing a system restore, and everything else I found while doing a google search. Nothing worked. Now I get an error message when my computer boots up saying I need to re-install iTunes. I try but I only get an error message.

A:cannot install itunes

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

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I ran into trouble when I tried to install iTunes on restart system became nonresponsive. Anyone else try this? If so what was the outcome?

A:tried to install iTunes

itunes up and running perfectly, contrary to both paul thurott's site and other reports from other people. a bit slow but hey, i've only got 512 MB of ram.

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I have Vista Home Basic and tried to install itunes. I have installed many other programs as recently as last month. When I try to install itunes I get a message "the system admin has set policies to prevent this installation".
We typically run in a user account. When installing software in the past it prompted me for the admin password. This time it gave the error above. I have run in the admin account and get the same error.
I am running Norton 360. I can not find a means to change any policies.
The real odd thing is I can install other software????


A:can not install itunes

Cant you just right click on the installer and select 'Run as Administrator...' ? Remember itunes installer also installs drivers for iPod.

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please could any1 help me, i cannot install the itunes in my pc, it showing "theres a problem in your Windows installer package, a program required for this install to complete could not be run. contact you support personel or package vendor." i tried so many times but still the same thing. tnx...

A:i cannot install itunes

What version are you trying to install? It is telling you that there is something wrong with the downloaded program... I would search for an earlier version, or one that specifically supports Vista...

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Hi everyone

trying to install iTunes, keep getting these error messages, can anyone please help.

Regards calmat

A:itunes will not install


Do you have iTunes or something from Apple installed already? Did you try to re-download the iTunes setup?

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I had a problem uninstalling itunes which I fixed by reading some of the same posts here. Now I can't find anything related to my new problem with trying to reinstall iTunes.

I get the error message:

Could not open key:
Verify that you have sufficient access to that key, or contact your support personnel.

Any ideas what this could be and how to fix it? I've cleaned the registry, uninstalled and deleted the downloaded file. Nothing seems to work for me.

Thanks for all your help in advance.

A:iTunes won't install

Nobody knows anything about the "Keys" that's getting me into this?

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I can't install iTunes update 10.6.3 (I have > this comes up > "The feature you are trying to use is on a network resource that is unavailable". .

I have done all of the following at least once, some twice;;>
Ran IE "delete history, cookies", etc -
Ran defragmentation & disk cleanup -
Ran "Advanced Regisry Doctor Pro" -
Ran "Microsoft FixIt" for "files & folder" problems & "installation" problems

Any suggestions?

A:I can't install iTunes

i updated your title to something specific
please do not duplicate - it may take a while here to answer as this is all run by volunteers

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I have a new gateway all in one touchscreen and I have tried to download iTunes several times but I keep getting a message saying that the windows is invalid I have spoken with the computer company and they said that it is a problem with iTunes now I can't get iTunes to help me so can anyone please tell me what I need to do this is getting old

A:I need help Can't install iTunes

You didn't provide the exact error message, and your specs don't give much information, but perhaps you'll find answers here:
Trouble installing iTunes or QuickTime for Windows
Good luck!

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At some point during the installation of iTunes I get this message:
"Could not open key:
HKEY_LOCAL_MACHINE\Software\Classes\.cdda\OpenWithProgIds. Verify that you have sufficient access to that key, or contact your support personnel."

I am the admin on this computer so I don't know why it's bickering about not having the proper access. Can anyone make heads or tails of this?

A:Can't Install iTunes

Take a look here, in particular post #20 on the second page:

Help! iTunes install error on Windows XP

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   Hey so I know this probably isnt the right topic for iTunes,
but I never got an answer from asking this previously in another forum
and really need an answer from an expert, I know/hope there is someone who
knows a lot about itunes errors.
So Ive been trying to install iTunes 11 in the middle of the install window
this message appears:
An error occured during the installation of assembly
So I tried to extract the iTunes64Setup.exe
and it creates a folder with several msi files
I ran AppleApplicationSupport
Same thing happens
the same thing happens with quicktime
I don't know why this happens.
And I WILL NOT reinstall Windows
until it is my last option.
I need help with this cuz this hasnt happened before,
and I just reinstalled Windows a few days ago with a factory reset.

A:Cant Install iTunes

Why...the factory reset recently?

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As suggested, I dl itunes through ie. I chose Open and after the dl an error message said the security certificate was not valid and so the install was blocked. A box came up that allowed installation of a security certificate and was successful. As soon as that came up, however, the install box disappeared and along with it the itunes dl. Any suggestions would be appreciated.

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I'm trying to install iTunes on my computer. The download is satisfactory but I get an error as it is being installed. Tried several DL site in case the installation file was corrupted. Checked the Window Firewall and found the domain was disabled. Enabled it and checked several other places and rebooted. Still got the error. (see the attached ). Went back to the firewall to be sure everything I did was persistent. It was.
Anody any ideas?

A:I cannot install itunes

Blockie mate a couple of links that may help.
Error: ?The System Administrator Has Set Policies to Prevent - Microsoft Community

Error message - The system administrator has set policies to prevent this installation - WinZip Computing :: Knowledgebase < before you play in the registry though I would suggest you back it FIRST see
Registry - Backup and Restore

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I've read several posts already - maybe missed this one - have to upgrade to iTunes/QuickTime 7.02 (or whatever it's called) for my new iPod. Had iTunes and QT already installed for my nano and worked just fine. Ran MS installer util, MS cleaner util, killed from regstry and every where else to do clean install. Status gets to "Registering Modules" and hangs. Even when tried to install with or without QT portion. Only way to kill the install is with Task Mgr and kill all msiexec's that are running. Can't even re-install old iTunes/QT, get Error 1608: unable to create install driver instance, return code: 2147024894. Totally ticked off. Please any help before I burn this thing at our next drill at the firehouse....

A:Can't install iTunes

missileman said:

get Error 1608: unable to create install driver instance, ....Click to expand...

I believe that Apple still uses the InstallShield installer for iTunes. Maybe this information from InstallShield will offer a solution...


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Your very own computer online. Complete with desktop, mail, applications, up to 50GB storage, and much more. Too many computers? No problem! http://icloud.com/en/features Use icloud for storing files online. Store once. Open from any computer. icloud keeps your files and photos safe, yet always right next to you

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I wanted to get an opinion or a knowlege of what seetings the laptop needs to be, for iCloud to function properly? Maybe the settings on the other end as well, have to be adjusted to accept a PC system?
At this point, I am having screen resolution & color issues. Seems when I open the iCloud program, the screen switches & the colors & resolution go to a negative & cartoonish appearance.
Putting the feelers out there now.

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Up til now, I have been happily syncing my iPhone4 and iPad2 with MS Outlook 2007 via my PC x iTunes.

Somehow, I recall choosing an option somewhere to use iCloud "cos it sounded OK" but now when I try to sync the devices on iTunes, it tells me that I cannot do this anymore as it is being done on iCloud and I will have duplicate contacts and all sorts of dire problems.

At the risk of being old fashioned, how do I get rid of iCloud and go back to the procedure first mentioned in Para one ..........?

I feel much happier with it and not having vast numbers of contacts, appontments etc. would prefer to leave iCloud out of it for the moment.

How do I do this thanks?

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Q: Icloud

I just purchased a new HP all in one computer. I downloaded the cloud. I'm trying to get my photos from my i phone to my pc. I've tried everthing i know.

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I decided to try iTunes as a media player for my music files, and attempted to download it from the Apple website (64-bit). The download ran OK, but when I attempted the installation, it ran for a bit and then came back with this rather lengthy error message: "Could not open key: UNKNOWN/COMPONENTS/A6E6EC4B003724EB7C2B16CC3118E4"

Does anyone know what this means and what I have to do to get around it to be able to use the program?

Many thanks for any advice.

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Itunes will not install on my computer. It says it cannot install because an older version of apple update cannot be removed. However, when i try to remove this program it doesn't allow me to. It says "the feature you are trying to use is on a network resource that is unavailable". I've researched how to remove all traces of itunes and it says to use installer cleanup utility from microsoft. That utility is not available anymore. I don't know what to do now. Please help. Thanks.

A:Itunes will not install or uninstall

Use ByeTunes to remove iTunes etc. You can download it here

Hopefully it will also remove Apple Update.

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i tried many times installing itunes on my windows vista home basic 32.
error always say:

"There is a problem with this windows installer package.a program required for this install to complete could not be run.contact your support personnel or package vendor."

"The installer encountered errors before itunes could be configured.
Errors occurred during installation.your system has not been modified.
Pls run the installer again or click finish to exit"

i really need itunes to sync my itouch and ipad. Hope someone can help me.
Best regards

A:cant install itunes on vista

Download and install the Windows Installer CleanUp Utility: Download Windows Installer CleanUp Utility Free - Remove Windows Installer configuration information on failed installs - Softpedia

After a quick installation process, you encounter a standard window where a list of installed software is displayed.

Select all Apple products which are listed, then click "Remove".
When removal is complete, close the utility.
Now try installing iTunes again.

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Hi All,

I just upgraded to Windows 10 at the end of July. I've been having problems removing programmes or adding some new programmes, e.g. iTunes.

Recently tried to update my iTunes but to no avail! Great difficulty in removing the existing iTunes programme. Had to use RevoUninstaller and all iTunes associated files, cleared cache, temp files, garbage, etc. I still can't re-install iTunes. Just sits at creating shortcuts or fails.

Asked both iTunes support and Microsoft. No results.

Any suggestions?


A:Can't Install iTunes on Windows 10

Originally Posted by SweetiePie

Hi All,

I just upgraded to Windows 10 at the end of July. I've been having problems removing programmes or adding some new programmes, e.g. iTunes.

Recently tried to update my iTunes but to no avail! Great difficulty in removing the existing iTunes programme. Had to use RevoUninstaller and all iTunes associated files, cleared cache, temp files, garbage, etc. I still can't re-install iTunes. Just sits at creating shortcuts or fails.

Asked both iTunes support and Microsoft. No results.

Any suggestions?


What OS were you on before you upgraded to 10?

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