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Email spammer has personal info

Q: Email spammer has personal info

Got an email today from an online retailer that I never heard of about a fictional order with a link to check the details.
Of course these are quite common but in this case they have my full name, cellphone number, and a previous address.
Should I be worried about this? Is there anything I can do?

Preferred Solution: Email spammer has personal info

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A: Email spammer has personal info

Welcome to BC...
A bit late to be concerned about your info being on the web. You made a huge error in even opening the email. Now, most likely, the spammer
knows he has a valid email address to spam due to a beacon hidden in the email. Clicking on links in emails or opening attachments are dangerous, too.
NEVER open an email from unknown source and NEVER open an attachment unless you are 100% sure of what it contains.
That info could of been gotten from numerous sources.

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Hi! I'll try to keep this as brief as possible, but it's really difficult to explain. One of my email buddies (fortunately he's an honest person) recently told me that any email I send him, from both my home and work computers, has a ton of garbled info attached to the end of the email... The info includes previous emails I've sent to other people, cell phone bill details, shopping details - ANY and EVERYTHING I do online is connected to my emails to him. It doesn't matter what email I use... My Outlook account at work, Gmail, Aol, RR... it all attaches info to EVERY email I send to him. Even the "Read Receipt" he receives when I click on one of his emails has info attached to it. !?!?!?!!! IT'S EXTREMELY DISTURBING! And he also receives info from my family members who use my computer at home, so it's not just MY info he's receiving.

I do know that he is on a "Whitelist" with the company he works for (for a very important reason), so he's not bound to the security that everyone else is protected by. He's had his computer restaged twice and it still keeps happening. He uses Outlook and it happens with his desktop AND his laptop at work.

I thought about talking to my IT Helpdesk at work, but haven't yet since this is happening from EVERY computer I use, so I know it's not a specific computer issue. Is there, perhaps, something that my friend has done, without my knowing, to gain access to my per... Read more

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I'm having a bit of a weird issue with track changes showing some author names and not others, apparently without regard to the document settings:

Doc was originally created in Word 2007; the "Remove personal information from file properties on save" box is UNCHECKED and grayed out.
I am using Word 2010. When I make changes or comments, my name shows up as the author and this information is successfully saved with the file. Others are able to see my name as the author.
My colleague is using Word 2007. When he makes changes or comments and hits save, he shows up as "%USERNAME%" (but my name stays on my comments). I have checked his settings and the "Remove personal info" box is UNCHECKED and grayed out.
Is this some sort of compatibility issue between Word 2007 and Word 2010? Something else? Any ideas? Any help is appreciated.

Also, in case it matters, I and my colleague are both using Windows 7.

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I recevied an email frommyself the other day, but I didn't send it. It was my email address in the to and from lines; it ended up in my Bulk folder since it was spam. I sent a not to my ISP and they said to look for info on line (nice help). So how can I stop someone from using my email to send Spam? Thank-you!

A:Spammer Using My Email

A virus can search the address book & send emails using your address.
Either you or someone with your address in their address book is infected with a virus that does this.
Run a scan on your computer.
Contact anyone you know that might have your address in their address book & suggest they run a virus scan too.

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Recently I started noticing a lot of "message delivery failures" coming into my inbox when my self hasn't been sending any emails. I noticed my Hotmail settings were changed, the signature was advertising some website that sold products, as well as "vacation messages" set up too do the same if I recieved some.

I ended up changing the password today and I was wanting too be sure if I fixed this problem. Is thier anyway too check it?

A:Email Spammer

There really is not a one size fits all answer to see if you have fixed it. You'll just have to keep an eye on things for awhile to see if you get the failures again. Read through the following for more information as to what you can do to protect your account: Windows Live Hotmail Technical Support BlogCreate a Safe List for incoming messages Recent reports of Account hijacksSpam Prevention: Don't Let Spammers Find You

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Emails are being sent to many on the email list. This is a VISTA AMD 64 system. Here's the HijackThis log: Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:48:45 PM, on 3/28/2010Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:c:\PROGRA~2\mcafee.com\agent\mcagent.exeC:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exeC:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exeC:\Windows\System32\spool\drivers\x64\3\E_S10IC2.EXEC:\Program Files (x86)\Polar\WebSync\WebSync.exeC:\Program Files (x86)\Java\jre6\bin\jusched.exeC:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exeC:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exeC:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exeC:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\SysWow64\Macromed\Flash\FlashUtil10e.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software ... Read more

A:Email Spammer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hi folks, I appreciate any help you can give me. I have Kaspersky Internet Security 2010 installed, Kaspersky says it detected a HEUR Trojan Script Iframer and it won't let me quarantine it, it just says "infected". It has also alerted me of a PDM keylogger. I don't know if I'm being paranoid but it seems that when I type keys it lags. I've defragged and memory is fine so I'm kind of clueless as what to do next. Also some websites make me verify if I'm human often. I checked out my IP address and it sends out tons of spam emails? But when I check my sent folders I have no trace. Please help me, I'm such a newbie. I'm thankful for all of your time.Here is the DDS.text file for you:DDS (Ver_09-12-01.01) - NTFSx86 Run by Jules at 12:13:43.52 on Tue 03/16/2010Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_18Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2942.1682 [GMT -6:00]============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\nvvsvc.exeC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\s... Read more

A:keylogger, email spammer?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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can anyone tell me what is going on with my msn email account. I just moved to a new home, unplugged all my computers and the next day my General manager asked me why I sent him viagra emails. Many other friends emailed me to let me know they got similar messages as well. I got on here to find beeping computer program but can't seem to locate it now that i am registered. Can you help me, this is embarasing!Mod Edit: Hi taylorgis and welcome to BC! Please do not post private/personal information about you on any forum. Anyone, even the bag guys who steal identities can view your topic and use the information within for unsavory reasons. Email addresses can also be harvested by bots and placed on spam lists. I have removed that information to prevent that from happening.

A:spammer virus in my msn email account

Hello and welcome to the forum!

Posting both your home phone and email address is not a wise idea.
That is inviting trouble and I have requested that the Mods remove that info.

I would suspect that yor system is infected.
What Antivirus and malware programs are you using?

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A spammer is using my email address as "from". He is sending spam to computer created addresses. I receive fifty plus undeliverable-email messages from various ISPs. Is there anything I can do?

Is there any organization I can report this spammer?

A:Spammer hijacked my email address

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My cpu has been accussed of sending spam out. My Email server is now listed on the blacklist because of this situation.

I have ran several Virus Scans including AVG, ADAWARE, Norton, etc.

nothing shows up. I have attached my hijackthis log please help me.

Thanks in advance

A:Virus (email Spammer) Please Help Me Remove

Is any one going to help me on this???


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I was trying to find Fred Flintstone and write an email to him but didn't have his address. I took a few wild guesses and sent out messages to [email protected] and [email protected], to no avail. Then, a month later I receive an email from one [email protected] (not an address I'd attempted to contact), and the question is: coincidence or the work of evil spammers?
Thanks for your insight.

A:Can a spammer pick up on a random email message?

Flinstone, or fredflinstone probably had access to fredflint.

big-name webmail is usually very secure, so i doubt that someone "picked up" on you email.

Funny...why were you trying to contact fred flinstone?

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A mate told me one of my emails ended up in his spam filter. I didn't send one. It turned out the spammer had copied the name of my email address before the @. My address ended with @ymail.com but the spammers address was @snackostuff.com.

The same spam mail was sent to all people who I ever sent a mail to on that account whose name was copied by the spammer. I haven't accessed that mail account in weeks or maybe months. And to access it use the Internet Explorer which is not my standard, every day browser. So has my PC been infected for weeks or months? Is just this one email account corrupted?

I ran Malwarebytes and antivirus. They found nothing.

I use Windows 7. After the annoying Windows 10 advertisement I turned off the automatic updates.

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I'm a software developer trying to get an application I have to use IIS' SMTP mail service, but it turns out that when I enable the SMTP service, my computer starts emailing like mad. So I assume I've got an emailer worm/trojan/virus. I've got avast! on the system and it doesn't find anything on a full system scan. I've taken a look at my services, and don't notice anything funny. Here's the Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:24:04 PM, on 2/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmo... Read more

A:Development Desktop SMTP Email spammer


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This is my first post, so forgive me if I don't use the correct lingo, terms, etc.

I was wondering if there is any way to display, edit, and/or REMOVE personal info (such as saved passwords) that is saved within the context of Internet Explorer 6. I'd like to be able to view what is saved on my PC and also be able remove or edit it if I so choose...

Is there a way to do this, or am I stuck with what's there?

Thanks in advance!

A:Saved personal info in IE6

Hmmm its been so long since i've used IE.
Try this.
>>>> see that Google search bar
Type in Mozilla Firefox
( its a web browser )
Once it finds it
click on it
Download it
INstall it
Then Goto Tools>>options>>click on Privacy icon>>there is a section with saved information and saved passwords
I definally reccommend you download it, and isntall it.

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I write on a newsgroup, and awhile ago a woman on there decided someone, who uses a screen name, might be someone else (she once had a cyber affair or something with). She went on and on about this, first accusing him of this (he denied it) and saying she KNEW it was him, then saying he had assured her it wasn't him and she believed him.

She started writing that she had hired investigators to find out the person's real identity, so she would know for sure. She said that these people are there (for hire) and normally do this when someone is being abusive (which this person wasn't doing to her, but she seemed to think he was).

She later changed this to "hackers" and comupter nerds- she had paid to find it out for her.

She kept saying she would find out and post it on the ng when she did. She asked the person if he agreed to this, said the "nerds" rules for finding out personal ID was the person had to be informed and it couldn't be posted without their permission.

Of course, the person with the screen name (she had become obcessed with) said NO. Told her to leave him alone and called her a "stalker". She insisted she had and could pay "hackers" to find out his real name, address and phone number, and would know in a few days.

She later said she had found out and had the info "saved" and would post it if the time was right.

The person left the newsgroup. She said "he has gone into hiding, he has re... Read more

A:How easy/possible is it to get personal info?

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I have two things going wrong with my computer. This all started yesterday.

1) The computer won't shut down. It gets to "Windows is shutting down" and then it just freezes there.
2) WHen I am on ebay and trying to make a bid it asks me for my login information. I put that in and it takes me to a screen asking for personal info- SS#, CC #, ATM pin.

I did a lot of searches and it seems like we have a virus. I downloaded the Microsoft Windows Malicious Software Removal Tool and it ran and found nothing.

We have Windows XP.

I saw some other posts about running combofix (I don't even know what that is) but then saw here that I need a guide. Can anyone help me?
Thank you!

A:Ebay is asking for personal info

I saw some other posts about running combofix (I don't even know what that is)Please note the message text in blue at the top of this forum. No one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read the pinned topic ComboFix usage, Questions, Help? - Look here. The symptoms you describe appear to be related to a Mebroot infection. Mebroot is a Trojan horse that overwrites the Master Boot Record of the hard disk with its own code and stores a copy of the original master boot record at another sector while using rootkit techniques to hide itself. Before doing anything you should back up all your important documents, personal data files and photos to a CD or DVD drive as some infections may render your computer unbootable during or before the disinfection process. The safest practice is not to backup any files with the following file extensions: exe, .scr, .ini, .htm, .html, .php, .asp, .xml, .zip, .rar, .cab as they may be infected.How and Where to backup your files in XP or VistaHow to Backup and Restore in Windows 7How to use Ubuntu Live CD to Backup Files from your dead Windows ComputerDisinfection will probably require the use of more powerful tools than... Read more

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How can I clean my old computer (Gateway) of all personal information prior to giving the computer to someone else? The computer is running windows 98 but I don't want the expense of changing the operating system. It only has a 128 ram. Thanks Chuck

A:Clean personal info

Uninstall any programs you don't want to give away and delete all of your personal files. Make sure to empty the trash bin after you do all of this.

The only other way to do it 100% is to reformat the HD.

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Is there a way to block what browser and OS I use when surfing the net?
I used to use my firewall to block the info by disabling Java (and it worked). I tested my privacy at https://www.iprive.com and I was able to hide most of my personal info excluding the stuff mentioned above. I want full privacy(no advice to buy anything, please).
What is to be done?

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I have a super old Dell desktop, I want to recycle it, but am paranoid about any old info being retrieved.  The computer doesn't work so I removed the hard drive, is that all I need to do?  Someone mention something about the floppy disc also needing to be removed, I am completely computer illiterate and have no clue.  Please help.

A:Wiping personal info

If there is a floppy disk in the disk drive you may need to remove it, otherwise the hard drive and any flash drives (usb thumb drives) should be kept. The hard drive if you don't need it can be destroyed and recycled as well. Or you can keep it for a backup if it still works.

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I can't add our shared org email using the normal outlook setup. I tried POP/IMAP, it worked but the emails and subfolders are incomplete. And the shared org email is associated with my personal org email, whenever I tried to remove the associated folders,
it say's "This group of folders is associated with an email account. To remove the account, click the File Tab, and on the Info tab, click Account Settings. Select the e-mail account and than click Remove."
Then I tried a lot of times to remove my email and back again, it is still there. I also removed the additional mailboxes in the screenshot below.

Please help. Thanks.

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I don't want to attach my PC-Name and personal info to every file I create.
Is there a way to permanently erase this on all files and stop my pc from doing it?

A:Get rid of all personal info attached to files

I want to understand your goal completely. Do you want to remove just your name, or do you want to eradicate the GUID data as well?

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I have a small question about my personal info.
I am a member of a community called Magic Ball Network, it too is powered by Vbulletin, in that forum I have written some small personal info about myself, nothing I donīt want people to know, I was just surprised when I would do the same in this forum, my information from MBN was already here, is there some explanation to this, and do you find it OK, I am not sure I do.

MBN here:

A:Personal info copyed here from other forum.

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First off...Thanks for checking my log file out, it's Very much appreciated! This is my 1st time doing this, I hope it helps. I went on a site this week and it started downloading something to my computer. I tried to close but it wouldn't let me until it was finished. Same day (Yesterday) I went to log in to my ebay account.
I could log in and then it redirected to a page asking for ALL KINDS of personal info including ATM PIN. I called ebay, they said clean out your cache. I did...worked for a day and now it's back and my internet shuts down at times. I hope this info helps. If you have questions please feel free to email me: [email protected]
Is it possible for you to let me know via email when you've completed the log? Not sure if that's how it works here...sorry for my lack of understanding of this process.

My computer:
Win xp home, desktop. Had avg on my comp but then it was acting up after this all happened. The scan would get locked up so I uninstalled it.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:17:22 AM, on 1/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\syste... Read more

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Everytime i try and access my ebay or paypal account i get a bogus page from them asking for all kinds of personal information. SS#, checking acct#, Credit card #, PIN, etc. This is not a form from Ebay or paypal as i checked with them. The page is there some of the time, gone other times. When I access these sites from other PC's using my account info, the bogus pages are not there. The pages are VERY good spoofs, they look EXACTLY like EBay and PayPal, they would fool anyone. I have Malwarebytes and Superantispyware, and Avast. All are updated and run every day. They did not catch anything, no problems reported. HELP. Thanks.

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Hello, this is a question to the security experts......is it a bad idea to save all your personal info, as well as scanned copies of your bills, receipts, invoices, and any other item that contains personal information and account numbers. I am thinking about saving all this to a computer so I don't have so much hard copies taking up space. I do have 2 hard drives on the computer. I only use one of them, so is it posible to hide the other one so if I were intruded, it would not be seen. Would an external hard drive be a better idea? What about software? I do have Norton with anti virus and internet security. Thanks to those who share thier knowledge.

A:Personal Info on a computer. Is it safe????

I would probably save it to en external drive because some malware could get onto your computer and possibly send that back.

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I was having sluggishness and especially severe clogs with login screens, logins, mail and streaming video. My biggest improvements began after spybot removed;
Avenue A Inc.
DSO Exploit
Wild Tangent
(Ad Aware did not find these).

Do I need to be worried that these spywares were stealing personal information or passwords from keystrokes?
(Let me know if I can find out how long my system ran spyware/viri).

Thank you.

A:Do These Steal Passwords/personal Info?

By the way, I do not save my passwords on my machine, I turn off all the auto-completes that I can, and I typically purge my IE after filling out web forms, if any of that makes a difference.

Do I need to be worried that these spywares were stealing (1) personal information or (2) passwords from keystrokes?
Avenue A Inc.
DSO Exploit
Wild Tangent
(Let me know if I can find out how long my system ran spyware/viri).

Thank you.

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I currently have a website where its discussion forum will be used to list all the bad UK's Siberian husky breeders and a lot of other info which remains a secret and needs to be released to the pubic in order to prevent the bad welfare of the Huskies.
I want to keep my personal info as confidential as possible.

I was wondering if anyone could tell me how I can get rid of my personal info which is registered with my domain name.
Do I have to contact my DNS provider or my host to request removal of this info or another company.
Also is there any other info I should be aware of in order to keep the site secure,e.g some good software to prevent hackers in the site.


p.s I think this site is great and will definatly recomend it to others.

A:Re:domain names personal info


Welcome to the TSG's. I don't have a solution to your problem, but I am replying simply to move your question back to the top of the list. Perhaps someone more knowledgeable than me will see it and reply.

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I run WinPatrol 12.1.2007.0. ( My operating system is Windows XP Home Edition Build 2600.xpsp_sp2_gdr.070227-2254 (SP2) Just recently I noticed some odd startup and running processes so I decided to explore the issue. I disabled ctfmon.exe from running at start up because i wasnt quite sure what it was....the other suspicious startup program i disabled was msmsgs.exe (i know this is windows messenger) i did this mainly because i dont use msn messenger.... the weird part was it just kept puttin itself on the startup list so scotty the patrol dog would not stop ask me if i wanted to allow the changes. ctfmon.exe gave me the same issue.. what caused me to begin searching out a problem was that i noticed winpatrol would tell me scrnsave.exe made a change and that based on my white list it was allowed... still to this day i havent found a white list on that program. i decided to make a post because after going online to pay my credit card bill i noticed a 29.95 charge on 9/6 from ccbilleu.com... after inestigating farther i find out that it is a subscription to a porn website.... i called and got the info... everything matched my billing info. except the email address. I then got the exact time and date , the email address, and ip of the user who made the purchase... this may not be related at all but i am concerned that maybe somethin big is goin on? Any help and/or advice would be greatly appreciated.... i realize im not very organized in my steps/explanations.. but i am willing... Read more

A:Personal Info may have been stolen... not sure where to start

Hi and welcome,

Sorry for delay.

You could indeed be a victim of identity theft and CC fraud.
I do hope you have your CC company looking into that charge you don't recognize?

Here is some info that might help you out:


I would like to see a new set of dss logs please.
Make sure dss.exe is on the desktop.

Click the Windows 'Start' button > Select 'Run' - then copy/paste this into the run box & click OK
"%userprofile%\desktop\dss.exe" /config
Click on "Check All"

Click Scan!

When finished, it shall produce two log for you (main.txt & extra.txt)

A folder, C:\Deckard\System Scanner, will also open. In it will be another text file, Extra.txt.
Please attach Extra.txt to your post.

Note: some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so.

To attach a file to a new post, simply
Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:

C:\Deckard\System Scanner\Extra.txt

Click Upload.

What DSS will do:
--create a new System Restore point in Windows XP and Vista.
--clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
--check some important areas of your system and produ... Read more

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I have used the Norton Internet security program and anti-virus anti-spy ware for the last year. The personal information security part of it was pretty easy to use and I have all my user names and passwords for all my important sites in it. Now that my year is up I can no longer access my passwords without paying for another year. Since I've had a lot of problems with my email accounts getting hijacked and virus and Trojans infecting my laptop that Norton didn't catch or find I don't want to waist the money on them for another year and have gone to AVG. I did download a copy of my security file before it expired but its a .NPM file and I cant find any way to read it. Does anybody out there know where I can get a reader or some way to convert the .NPM file to something that I can read?

A:Personal info security NPM file

The .NPM file is a profile used by Norton Internet Security Suite as an identity safe profile. I checked at the Symantec web site and found a couple of topics asking similar questions, although they were still using Norton Products. As a safeguard, instructions are being sent privately rather than posted in public as discussed here. As such you probably need to check with the Norton folks yourself.

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Hello. After reading others' posts about the same problem, I am here for some help.
I am using Firefox and when I go to Ebay then go to My Ebay and have to sign in then I get the new screen of asking for name, address, mothers maiden name, credit card number and PIN. I know Ebay wouldn't ask for this since I have had this account since '98. It is also making the system run slow.

I did do a Restore back to before Christmas then to the 1st of December but the problem is still here. I did try the same login on a laptop with a wireless connection and was able to do the login with no problem. I have read others have had success using Goggle Chrome, so loaded that and it worked ok. But I can only imagine what else is still going on behind the scenes of my infected computer.

I must hand it to them..whoever designed this phishing Ebay screen certainly did a good, convincing job. I believe I even got it once on the PayPal signin screen.

Any help would be appreciated. Thanks

A:Ebay screen is asking for personal info

It's possible that you have an infected Master Boot Record so lets check it to be sure.Please download mbr.exe and save it to your desktop <- (Important!).Double-click on mbr.exe and allow the mbr.sys driver to load if asked.A black DOS window will open and quickly disappear. This is normal.A log file named mbr.log will be created and saved on your desktop.Copy and paste the results of the mbr.log in your next reply.Please download SystemScan and save it to your desktop.Be aware that the file name will be randomly generated (i.e. sys95769.exe) to deceive malware which may attempt to disabled it.If any installed security tools (anti-virus) detects the file as malware or suspicious while downloading or attempting to run, ignore the alert.Double-click on sys*****.exe to start the tool.A read before proceeding disclaimer will appear. Uncheck <- Unflag the checkbox to disable updates! next to the version number at the top.After reading, check the box I have read and agree. Please let me...proceed!, then click the Proceed button.When SystemScan opens, click the "Unselect all" button.Important: Under "Make your choice and than click...", check the boxes next to:PC accountsEverything else should be unchecked.Click "Scan Now".Another warning box will appear. Please follow the instructions and click Ok.Please be patient while the scan is in progress.Systemscan will scan your computer and create a folder named suspectfile on t... Read more

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Last night on the news, I didn't hear the whole story, but it sounded like there was some kind of spamming where they can get into your information on your own computer and encrypt it so you can't get to it. Then they send an e-mail telling you to pay or guess they'll delete it??
Anybody have any info on that?

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So my dad has a laptop (Toshiba satellite p100 pspadc-ma305c) that my brother has setup an account for his business work, solely for 3-4 programs. Everything else is restricted, from right clicking to viewing any type of files, folders, drives etc... All admin access is only known to my brother.
Being an old laptop maybe it's time has come to an end. The screen of the laptop is half wrecked, there's big and small stripes all across the screen although it's fine if you use an external monitor. The laptop keeps shutting down quite often when using (according to what my dad said since it has to be on the whole day during his work hours).
It's been days and my brother has ignored to help see to it and fix it and my dad needs it for work, so my dad might plan to buy a new computer and wants to transfer personal data to the new comp. Having absolutely no access (safe mode locked as well), I have no idea how to save the invoice data for keeps if a full re-install of windows would be needed.
Is there a way to work around this or would bringing the computer to like Best Buy for service would be a good idea?

A:Tight spot for retrieving personal info.

Well, there are a couple of options if the hard drive is still functioning properly.

1) If you just need to pull documents, pics, videos, etc of the drive. You can remove the hard drive and use a SATA to USB adapter to plug into another computer and backup the necessary files. Here is an example of the device I'm referring to: Amazon.com : Vantec CB-ISATAU2 SATA/IDE to USB 2.0 Adapter Supports 2.5-Inch, 3.5-Inch, 5.25-Inch Hard Disk Drives (Black) : Computer Cables & Interconnects : Electronics

2) if you need to access to the programs that were being used. Using the same device as above you can create a virtual machine from the hard drive, this will allow you to use the OS as it was before on another computer. This is an easy to follow guide on how to do that (i believe to view the site you have to create a free account): Reviving a dead PC with physical-to-virtual conversion

Hopefully this helps. I'm sure there are other ways and I'm sure other members will chime in.

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I think a virus got me after i downloaded some suspicious zip. deleted the zip anyway. Posted my hojack log in the security forum hoping someone will be able to identify it if it still exists.

Heres whats happened: Turned on computer. Main programs cannot be executed. either the Exe files are gone or it doesnt work. Happened for Adobe reader, microsoft word, excel, visio, my antivirus program. Also for IBM access and the "IBM client security software" for those who use IBM.
So basically three types of program exes gone: office applications, IBM security/help stuff, antivirus prog.

What i've done: -Reinstalled antivirus "antivir" program. -tried system restore, but still couldnt execute main programs, so undid restore.

Anyone know about such a virus? Or any idea on how to find the lost exes . If nothing can be done, i supposed Ill have to reinstall office again.
My main concern: Even if i reinstall office, how do I restore IBM access and the client security program? I think i need these to install/download updates, etc. i know nothing on reformatting blah blah stuff.

not sure if I conveyed my situation clear enough. siggggh.

A:Please HELP: exes removed + IBM personal info leak?

If you have a virus that bad and can't fix it you will have to reinstall the entire OS to get rid of it. You might try running one of those free online virus scans.

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Over night my pc did a critical update. i woke up to find all my personal information gone. desktop icons, pics documents, everything. any help would be appreciated. ThanksHrobar

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We are replacing our 4 year old dell laptop and would like to donate it to a local animal shelter who could really use it. Question is how to get our personal info, files, music, pic, documents ect off the old hd? We would hate to trash it with a big 'ole hammer when a good cause could make use of it. Thanks in advance...Bill...

A:eliminating personal info-donating laptop

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I accidentally cleared the personal info from my Tiles:
Charms --> Settings --> Tiles --> Clear personal info from my tiles.
Now I have several problems: I can't change back to Live Tiles, etc.
Eightforums has a tutorial: How to Clear App Live Tile Notification Updates on Start Screen in Windows 8 and 8.1 --> Apps - Clear Personal Info from Live Tiles in Windows 8
I've searched internet, but nowhere do I find instructions to undo this, to go back to the Original settings.

My eternal gratitude to the person who can help me solve this.

A:Accidentally cleared personal info from my tiles

Hello DigiCat,

When you clear personal info from live tiles, it only clears the live tile cache to remove your recent history.

The live tiles will automatically start repopulating as you open items, so there's nothing else that needs to be done.

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While on anothe site or browsing I received mssg that my pc was sending out my personal info. They listed some of my info such as computer name and size, running xp.... Is this a Scam to get u to buy software to stop from it OR could it be real ? I don't remember who it was from , possibly microsoft? I don't have anything set to look for upgrades but im worried cause my pc has been acting funny for awhile now and I get error logs I look at them and try to read it and it always asks for logins and says other stuff that could be mistakenen for virus or a pswd tracker. always ends with unable to retrieve due to corrupt or bad something or other/
My husband says it sounds like someone is trying to access my info and I say it could be just the actual log of me browsing and entering all different sites and logging in and sometimes not being able to get in (ex. typed wrong psswd) I don't download anything (i d/l spydoctor 2 days ago) but other than that. I con't understand the protocol so i dont worry about phrases like "arent and child" and "removing all traces" "remote useror access" I COULD BE TRYING TO VISIT WEBSITE AND GOING THRU AOL TO ME IS REMOTE ACCESS AND TO HIM ITS SOMEONE ELSE TRYING ??
.....Is there a laymans book that would explain what im actually reading in these error reports?

A:Site reports my pc sending personal info out to them/ Scam?

was it something like this that you saw?
There's the website link. You only see your own.


However, like most users, there's probably things that could be removed from your computer and things to update and/or repair. I'm waiting for help here too.

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Hi everyone,

I run a small online business with a few employees.

We recieve a lot of support emails, and instead of squirrelmail (which sucks) we moved to Outlook a few days ago.

The PC's already had Outlook 03 installed.

However, we have noticed that the headers include the PC name and the IP address of the computer.

I'd rather not have this stuff included.

How can I remove it from the headers, just incase anyone views it?


A:Outlook 2003 - Headers include Personal Info

Most email progarms have this in the "header" and or properties.

Only those that are hidding something would be concerned about this in my way of thinking.

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Could somebody please, please help me! My computer is running extremely slow, and keeps freezing up on me. It takes several attempts and several minutes just to get logged on to the internet. I was advised to delete all the cookies on my PC. That seemed to only make it worse. Now, this is the part that scares me...I tried to do a System Restore... I got a message saying it couldn't be restored. I was also having a very difficult time signing in to several of my Office Live accounts. I went through my control panel...and under "Stored User Names & Passwords" there was nothing!! I am including the "Hijack This" log...please somebody take a look at it and let me know if you see anything that could be causing my problems. I depend on my PC for work. I can't afford to take it to somebody to have it checked out. Please...I'm begging!!

Thanks for any help!

Here's the log info:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:54:47 AM, on 1/30/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aol... Read more

A:OMG! Vicious virus sending me to sites that want my personal info!!

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I'm somewhat OCD and I don't like it when sites save information to my accounts/my name that I cannot control.

I was wondering when I create a windows live msn email, log in, does it save information such as broswer i'm using, addons, past sites, how I got there. Identified with my account or is it all anonymously?

You know how sites track cookies, if I were logged in would it be linked to my account in any way. Like saved forever.

Heres an extract from Microsoft's privacy statement

"We collect additional information about your interaction with Microsoft sites and services without identifying you as an individual. For example, we receive certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We also use Web site analytics tools on our sites to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height. "

Just need my accounts to be fully somewhat default, information from cookies, are they saved unique to my ID or are they just anonymously saved to a server.

I'm not very knowledgeable about information sites collect and how it's saved so if anyone could enlighten me I'd be greateful.

I know this is a weird post, sorry.

A:Do sites save cookies and personal info to your account

Yes many sites save cookies. This is one of the worst now, sign in and delete them all.
Then download and use ccleaner, to delete all cookies, so you cant be tracked.
Most cookies are anymous, Google has a record of all your searches, I dumped mine.

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Logfile of HijackThis v1.99.1
Scan saved at 11:01:41 PM, on 5/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.... Read more

A:Personal Info Stolen - Background programs maybe were the source?

Hello and Welcome to TSF!!

All apologies on the delay............

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below. Also if you have any programs that may prevent system changes (like Spybot's TeaTimer program, Ad-aware's Ad-Watch, and others), make sure you disable them before doing any of the fixes (or accept the changes for the fix we give you when asked by the programs).

Go to My Computer->Tools (or View)->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders (it's Show all files for Windows 98).
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).


Restart your computer and boot into Safe Mode (if you don't know how, go to http://www.bleepingcomputer.com/foru...howtutorial=61 ). Make sure to close any open bro... Read more

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It initially started as redirects. I ran Malwarebytes (found nothing), then Hitman, which found malware. I had it deleted by Hitman and assumed everything was fine. Then I started hearing strange sounds seemingly at random. Then, my banking sites and Amazon said that it needed all this personal information to verify my account. That is when I assumed something was wrong again. So, I ran Hitman again and it found more malware. I deleted it. I ran Hitman again, it found more. It was finding 1 file every time and it had a similar, but different name. I went to where it said it was...deleted it...and watched it respawn (under a different name).

I guess I should also add that I ran RogueKiller and it said that I had ZeroAccess. I didn't make any changes with the software however as I am not familiar with the software, but maybe that can help you help me.

I'm not really sure where to go from here. Any help?

A:Redirects, Amazon asking personal info, respawning malware

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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Hi guys (and gals),

I get tons and tons of spam. I use Adaware and Spybot and have Norton as well as zone alarm and keep all up to date.

My problem with the spam is - that some of it has things like maybe a unique word I used in a search engine recently (like Google) or even one of my kid's (also unique) names in the subject line. It is never dead on, but it is weird because it is like someone is scanning my emails. My last name is also often used with a wrong first name or even spelled wrong.

I am no pro but an online veteran and is this just common or something I should be concerned about? Should I post a HJT log?

Thanks all -

A:Tons of weird spam laced with personal info (m)

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When I attempt to log into ebay, or even Paypal for that matter, I am redirected to a page that wears the "badges" of those pages but is fishing for all sorts of personal information. I've seen these symptoms in my internet searches but I've yet to find an actual solution...Any ideas?
I'm assuming it's a virus, or the like. It doesn't do it at my house but it does it every time on the computer at my parents house.

A:ebay login redirects to a personal info request page

Hello and welcome. Appears you have one of these Rogue AV application infections,.Please run RKill....Please download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When... Read more

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HELP!! Anyone know of any companies which will monitor and remove your personal online data from databases such as what Intelius, US Search and other sites do by selling data you may not want them to about you? I searched and found DELETENOW.com but that seems defunct as the page did not load. Obviously there is a fee for this service which would be nominal to effectively remove as much personal data from the public as possible. Any individual trying to do this solo cannot possibly succeed since there are so many companies which have all of our personal info, only a computerized system would be capable of locating and removing it!

I am NOT looking for hacks, but legitimate companies which can do this kind of thing. In today's technologically advanced world, if companies can GET your info, there must be companies which can try and ELIMINATE that info as well. We are all entitled to have our "privacy issues" addressed and all the companies with our info ARE willing to remove it , just that it would take forever to contact them all. It can only be done by a computerized system which will have it removed legitamely and maintain it's removal, as this DELETENOW.com had offered to do but seems non-functioning at this point.

Anyone can help would be very appreciative!

Thank you....

A:Looking for a Website to monitor & remove personal info from online databases

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IE requires user's personal info to log into secured sites like Ebay, Paypal, Bank site, etc. No, Did not enter any personal info. Currently running Windows XP on Dell Inspiron XPS 400 Desktop. Computer is running very slow and not because it's a Dell. Cannot run GMER fully. Turns into BLUE SCRN and error message to restart. Original hard drive replaced about 4 months ago and had been running fine. Recieved Virus or problem about 4 days ago. Installed McAfee 1 day ago after uninstallation of Lavasoft's Ad-Aware. Completed System Restore twice since issue. Please Help.

DDS info:
DDS (Ver_10-03-17.01) - NTFSx86
Run by SYPYRES at 17:20:05.51 on Tue 06/08/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.245 [GMT -5:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:... Read more

A:IE asks for personal SSN, ATM Number, Pin, Password info to log into secured sites

"BUMP, please". Can anyone give me something?

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