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Warning battery cannot be identified. System cannot charge the battery.

Q: Warning battery cannot be identified. System cannot charge the battery.

Hi,
When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Please help!

Thanks,
C.S Harsha

RELEVANCY SCORE 200
Preferred Solution: Warning battery cannot be identified. System cannot charge the battery.

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A: Warning battery cannot be identified. System cannot charge the battery.

Is the battery OEM or an aftermarket battery? How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix. I do not know if it carried over to Windows 10. I will have to look up the article to find any relevance.
Zax

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RELEVANCY SCORE 134

Hello DELL COMMUNITY,
I can't believe this is an unsolvable issue...
my Studio XPS1340 isn't that old...
and my battery was replaced by warranty a little over a year ago...
it was charging fine...then suddenly, when I rebooted, I got:

WARNING: The battery cannot be identified.This system will be unable to charge this battery.Press Any Key to ContinuePress <F2> 2 times to enter SETUPPress <F12> and Any Key to enter Boot Menu
Do I just need to replace the battery?

A:WARNING: The battery cannot be identified. This system will be unable to charge this battery. Press Any Key to Continue Press <F2> 2 times to enter SETUP Press <F12> and Any Key to enter Boot Menu

Hi,
I apologize for the inconvenience caused to you. You can follow the steps below:
Drain the residual power of your computer and recaliberate the battery by following the steps below:

Power off your computer. 
Remove all the external peripherals  (printers, scanners or any other USB device) connected to your computer.
Please remove the AC adapter and battery of your computer. 
Press and hold the power button of your computer for 10-15 seconds to drain the residual power. 
Release the power button
Keep the battery out for atleast 2 - 3 hours.
Then insert the battery and charge it overnight with the system powered off.
Insert the battery in and connect the AC adaptor.
Then power on the computer and see if it works.

If the issue still persists, you can update the BIOS of the computer.
Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved.

Click on the below link: http://dell.to/Th8z4k
Click on “Download File”.
Select “For Single File Download via Browser”.
Click on “Download Now”.
Save the BIOS on your desktop.
Once the BIOS is downloaded on the desktop, right click on it and select “Run as administrator”.
Follow the prompts on screen and restart your computer.

 Please reply with the findings.

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RELEVANCY SCORE 119.2

Warning:the battery not recommended for this system,the system will not be unable to charge this battery
I bought a new battery and nothing solved
And try another charger and not solved the problem
 i must work when he plugged in charger only and the battery fully charged and the light sign turn 2 times on yellow light and 1 time on LED light 
any suggestion for help ?

A:Warning:the battery not recommended for this system,the system will not be unable to charge this battery

System model?  Age of system?  Does the system correctly recognize its AC adapter?

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RELEVANCY SCORE 100.8

Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

A:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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RELEVANCY SCORE 96.8

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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RELEVANCY SCORE 91.6

For quite some time now i am having a problem with my battery not charging.
My laptop model is "DELL INSPIRON 15R SE 7520" running "Windows 8.1".
Sometimes when i Switch ON my laptop i receive an error saying "WARNING: The battery cannot be identified. The system will be unable to charge this battery.Strike the F1 key to continue, F2 to run setup utility."And when i press F1 computer starts normally but it doesn't take the charge from the adapter.
And sometimes it would just start normally without any warning. It accepts the charging and everything goes well.
THINGS I HAVE TRIED:

Purchased a new battery "DELL ORIGINAL 6 CELL Li-Ion Battery".(old one was a 4 CELL battery).
Tried using 2-3 different adapters of the same model but no luck.
Tried using 2-3 different batteries(all 6 CELL as no 4 CELL battery is available in the market nearby). This too didn't work.
Tried removing the battery and using computer with only power adapter connected. Doesn't give any message and worked properly.
Tried using laptop with only battery having some charge in it. Gives the warning on startup. And won't charge if adapter is connected(shows plugged in,not charging).
Tried updating the BIOS driver.
Running hardware diagnostics when receiving the warning at startup gives:Error Code- 2000-0132Validation- 115087Msg: Battery- The battery is reaching end of its usable life.
Running hardware diagnostics when no warning appears at startup give:Al... Read more

A:BATTERY CHARGING PROBLEM (BATTERY NOT IDENTIFIED)

If you've tried multiple adapters and batteries to no effect, the only thing left is that the mainboard is bad.

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RELEVANCY SCORE 88

Just received a new Dell battery for my laptop.  The battery icon starts out at 100% and time remaining at about 3. 5 hours left, then within 1 minute the time remaining levels off to about 2 hours left.  The battery showing time remaining is jumping up and down.  I am only using the computer for the internet.  No CD or DVD or gaming.  At best I get 1.5 hours out of a charge.  Is this normal?  Or did Dell send me a bad battery?

Sincerely,

Lou

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RELEVANCY SCORE 88

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

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RELEVANCY SCORE 88

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community!

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RELEVANCY SCORE 87.6

This is a bizarre problem I think.  My Lenovo P50 laptop will charge when turned off and plugged in.  But when I turn it on, it's running just off battery and therefore discharges rather rapidly (1-2 hours).  It does NOT say "Plugged in but not charging". It just shows that it's running off battery.  Additionally, there is no light on where plug goes in.  If I power down, sure enough light comes on and if I leave it for a few hours and boot up, it's back to 100%.  But then of course, it slowly discharges.   What the heck is going on? Thanks,Dave

A:Laptop battery will charge when computer is off, but when I boot up, it runs off battery only

Check to make sure your laptop is not in Airplane mode, because that would cause that behavior.     Check in two places, one under Windows 10's Action center (Icon to the right of Time in taskbar) and using Lenovo Vantage.     It could also be set in Lenovo Settings if you have that installed as well.  Lenovo Vantagehttps://vantage.lenovo.com/  Edit:    would uncheck "Enable auto detection" as well. Cheers, 

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RELEVANCY SCORE 87.6

Hie

My hp laptop had its battery flat for 12 hours. After that the laptop can nolonger boot up or charge. Please help
 

A:HP laptop cannot boot up or charge battery after battery went flat for 12 hours

What is the model of your laptop?
 

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RELEVANCY SCORE 87.6

I am dual booting Windows 10 and Linux (Ubuntu 17.10). I was on Windows 10 when I was updating my battery firmware using the Lenovo Battery Firmware Update Tool. It prompted me to update my battery and I confirmed and clicked next. Immediately, my screen turned black. I waited 10 minutes and then did a force shutdown on the computer by holding the power button. Now my battery won't charge. It is an official 55+ Lenovo battery and last week Ubuntu's acpi said that the battery was at 67% capacity and could run on battery for an hour and a half at full charge. Now all of a sudden, after the failed firmware update, my battery will not charge: whether the laptop is on in Windows 10, on in Ubuntu, or while the computer is turned off and plugged. When I do connect the AC cord the battery indicator blinks with a steady green, to a stready orange, to a rapid orange, and then off within a span of ~10 seconds. I have tried deleting the battery drivers on Windows and restarting and it does not work. I have also tried to update the battery firmware again using the Lenovo Update Firmware Tool but it repeatedly gives me the same error "The tool was unable to update the battery firmware due to an internal error." I have also updated to the latest BIOS to no avail.

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RELEVANCY SCORE 87.6

Ok this might be easy..it might not (COMPAQ M2105)

I ended up replacing my motherboard for a model with more features (SD readers blah blah).

I took it all apart and put it all back with the new board in...now when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker

while in windows...it just will either not charge the battery..or flicker from AC to battery

i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...

lastly, my old motherboard (which had a HD connector problem)...still WILL charge the battery...so i'm sure its not the battery...i don't think...

i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....

what to do................
 

A:compaq M2105 laptop - battery will not charge, flickers from AC/battery

Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.

It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
 

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RELEVANCY SCORE 87.6

I have had my y580 since September of 2012 and for the first time I performed a full battery gauge reset yesterday because I was noticing performance loss (as expected over long use of battery). Once my laptop fully discharged, at first it would not turn back on for about 5-10minutes before I pulled the battery and put it back in. From there, turned on the laptop, the battery charged to the maximum capcity and after that, the battery would no longer charge.Currently, I just have my charger plugged in without a battery. Did anyone else have similar problems? Help!

A:Battery will not charge after performing BATTERY GAUGE RESET y580

Hi Jhuang,
 
Welcome to Lenovo Community Forums
 
I?m sorry to hear that the battery is not getting charged after performing Battery Gauge reset in your Y580 Laptop, please change the mode from ?Optimized Battery Health? to ?Maximum Battery Life? in the LEM (Lenovo Energy Management) installed in the computer when the Battery is inserted and let me know if the issue persists.
 
Hope to hear back soon
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 87.6

Hello.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

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RELEVANCY SCORE 87.6

 My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it.  Without charge, it will never get out of this state. Problem:  Battery not recognized correctly as OEM, so won't chargeFix:  Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times.  Then leave for 15 minutes, then boot normally. Battery will now be recognized!  Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using.  I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

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RELEVANCY SCORE 86.8

User comes in my office and lost the battery clip. The clip you use to release the battery. When i use a pen to open the clip i can eject the battery and reseat it, but the laptop will not boot from the battery and will not charge the battery. Is there a way to make the laptop know the battery is present without the lock clip? and how does this clip work? I think this notebook can work fine the next couple of years. Or is anybody has a battery clip for the hp probook 6550b, i will be pleased if you can send it to me, i will pay for the stamps ofcourse.   

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RELEVANCY SCORE 86.8

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

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RELEVANCY SCORE 86.8

My battery all of a sudden won't charge. The computer works with remaining battery (when AC is not plugged in). The computer works with the battery removed when plugged in. But if battery is in and the computer is plugged into the outlet, it does not charge the battery, nor does it recognize that it is plugged in. It only tries to run on the remaining battery. WHen the battery is in and the computer is using the AC adapter, I get a blinking white light next to the plug for the AC adapter. I have two separate batteries, and it is doing the same thing on both batteries. I have tried deleting the  Microsoft ACPI-Compliant Control Method Battery and the Microsoft AC Adapter in the Device Manager section. It didn't fix my problem. I also used HP Support Assistant's HP Battery Check diagnostic tool. It says my "battery is functioning correctly, but the AC adapter is not attached. To completely test your battery, please attache the AC Adapter." The strange thing is, my AC adapter is plugged in, but the computer thinks it is not attached. So it is not recognizing my AC adapter when the battery is in. But does recognize and use the AC adapter when the battery is removed.  Does anyone have any recommendations for a fix? Thank you!

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RELEVANCY SCORE 86.8

Hi Guys,

I have replaced the battery of my laptop after using it on AC supply for about year after my old battery died.

I get this error message.
"The AC power adapter type cannot be determined
Battery may not charge.
This problem might be solved by:
Connect a Dell 65W AC adapter or higher."

But I am using a 65W Dell Adapter that I got with my laptop.
BTW, I tried the steps for disc AC >> Start>>Uninstall MS ACPI >> Insert battery>> Restart. This process did not yield any favorable results.

Please help!!!
Thanks,
Nitin

A:Replaced battery on laptop, Battery not taking charge.

If you take the battery out and just use the adapter, will the laptop boot up without errors?

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RELEVANCY SCORE 86.8

Toshiba Satellite: So after 2 new battery's were installed, only flashing light, will not charge, will not even turn on. When I install the old battery it come on.

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RELEVANCY SCORE 85.2

Hi, ..... I am new here, please bear with me.  My battery stopped charging, so tried new lead, didnt work, tried new battery, didnt work... did the take the battery out disconnect AC, hold button down for 30secs trick.... didnt work....   LED lights were both white to begin with but after re- booting  I now have a solid orange battery  light. Laptop doesnt start if I take the battery out and just use AC, but I read somewhere that some Lenovos do that..... so .... any ideas as to what might be going on? I have read a lot of posts about possible solutions but no luck, so here I am, thanks in advance Elaine

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RELEVANCY SCORE 84.8

Dear sir i have a pc think pad t430 reference battery is 42T4912 AND I HAVE A PROBLEM WHEN I OPEN THE PC I RECEIVE THIS MESSAGE '' The battery installed is not supported by this system and will not charge. Please replace the battery with the correct lenovo battery for this system,''also i purchase another battery with reference 42T4911 but i receive same this message i think that the problem not in the battery but the problem in the system please i want your help

A:The battery installed is not supported by this system and will not charge. THINK PAD T 430

The batteries with p/ns you have been provided are not compatible with t430. Because of t430 needs new design batteries with special chip for authentication.
 
Lenovo PSREF (regarding t430):
"Battery type: Lithium Ion 6-cell or 9-cell, supports optional Slice battery as 2nd battery, HW Authentication"
 
Those batteries you have are for the t420/t520/w520.

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RELEVANCY SCORE 83.6

My laptop kept coming up with this warning during booting.

"Warning: The battery cannot be identified. This system will not be unable to charge this battery". What is the implication of this warning and how do I fix it. Thanks for assistance in advance.
 

A:Solved: System Cannot Identify Battery and Unable To Charge It.

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RELEVANCY SCORE 82.8

After a long journey, both batteries in my T450s were flat, and this morning when I plugged in and booted up I got the message that "The battery installed is not supported by this system and will not charge".  True to its word, one of the batteries does not seem to be charging.  These are the original batteries which came with the laptop when bought new from Lenovo.  They have performed well since I received it, no problems to date, and no obvious reduction in performance.  How can I get the battery charging again? Thanks for your help.

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RELEVANCY SCORE 82.4

What can I do if my battery won't hold a charge or simply won't charge?
 
Thanks
Bill

A:Battery won't Charge or Battery won't Hold a Charge

Best thing to do is to first understand some of our battery technology - check out this document: HP Notebook PCs - Understanding Lithium-Ion and Smart Battery Technologyhttp://support.hp.com/us-en/document/c00596784  Then to test your battery follow the instructions in this document: HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)http://support.hp.com/us-en/document/c04700771

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RELEVANCY SCORE 82

Hello. I have a 3yr old Toshiba Satellite laptop that I use every day, on avg. 8 hrs per day for school. The battery used to last about 2.5 hours without needing charging. In the past couple weeks, it only seems to last about an hour before needing to be charged.

Even more troublesome is its action when the charge is gone. I have set the power settings to pop up a notification message at 22% battery level and take no action, then at 10% battery level, pop up another message THEN go in to hibernate. However, last week it would give me only about 20 seconds' notice of a critical battery level, then it would hibernate. It wouldn't give me any notice before the critical level.

Now, it has taken to just hibernating, with no warning notice whatsoever. I could keep it plugged in all the time, but my concern is there's something more at issue that will get worse over time. I don't need any crashes at finals time.

Any suggestions? Could the battery need replacing? Thanks.
 

A:Battery drains in 1hr; No low battery warning before hibernate

Li Ions really start to lose capacity at 2 years. By 3 years, they can easily be at 50% of their original capacity.

I'd go for a new battery.
 

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RELEVANCY SCORE 82

Hi

I recently replaced the BIOS battery in my 8 year old PC, which I pulled out the garage after 2 years. When I first switched it on I got the warning - no big surprise given the age of the PC. I did ask how fresh the battery stock was when I bought the new battery, and was assured it should be fine.

Having replaced the battery I'm still getting the message about low battery voltage. I think it unlikely the new battery is faulty (but have no way to check it)...any ideas?

The PC is a Dell Dimension 8300 running latest SP of XP if that helps

Thanks

Rick

A:[SOLVED] low battery voltage warning - new battery!

Googling 'Dell Dimension 8300 low cmos battery voltage warning' gets some historical (and hysterical in some cases) anecdotes about this issue.


I'd suggest you power off, pull plug, press and hold the power button for 3 seconds, open case, pull cmos battery, clean cmos battery socket with a q-tip and some isopropyl (a SMALL amount), allow to dry, wipe battery contact surfaces CLEAN, reinsert battery, close case, plug it in and power up.

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RELEVANCY SCORE 82

I have a yoga 260 that would not charge the battery when plugged in. I tried a different charger which didn't work and then replaced the battery but also no luck. I sent it to Lenovo and was told I need a new system board which was going to cost around that of a newer laptop. I decided to replace it myself with a refurbished board as I've done this on an old computer in the past. With the install complete it can get some charge to the board because it tries to start up but I am getting 2 short beeps with nothing on the screen. I realize this usually means there is a system board issue. I've rechecked all the connections and everything 4x so I don't think it was an install problem. Is there something else I need to do or did I just buy a bad refurbished board?

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RELEVANCY SCORE 80.8

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community! [UPDATE] I'm (99%) going to replace the DC power jack! Any ideas about how to get the battery connected again?

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RELEVANCY SCORE 80.4

this is my first Lenovo computer, I bougth it form a friend that was not using the laptop because he lost the charging cord and was lazy to buy a new one, I bought the laptop for 300 bucks, and managed to find an used cord for 20 bucks, the battery was dead when i pluged it in, but it did turn on when I pressed the power button and the battery charging indicator light was blinking, just as normal, the problem arrived when I discharged it enough that windows asked me to plug in the cord, when I did nothing happend (the computer did not recognize the cord on the task bar and the battery light was not blinking), I was worried thinking that the cord was not good (since it is the 90w version), but to my surprise, the battery porcentage was rising up, but the time remaining was not rising, but when it reached 100%, the time refreshed and all is normal now. the only thing is that when I disconnect the cord it jumps form 100% to 95% instantly.. What should I replace?

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RELEVANCY SCORE 80

Every time I boot up my Dell Inspiron 1501 I get the following message:

"Warning: The Battery cannot be identified. This system will be unable to charge this battery."

I haven't changed anything. All of the equipment is original and came with the laptop new.

I've been keeping it plugged in with the AC adaptor and it continues to work fine, but it has no battery life if I unplug.

Thanks for your help.

Doreen
 

A:Battery cannot be identified

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RELEVANCY SCORE 80

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, x64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 2713 Mb
Graphics Card: Intel(R) HD Graphics 4000, 1164 Mb
Hard Drives: C: 252 GB (190 GB Free); E: 212 GB (210 GB Free);
Motherboard: Dell Inc., 06RYX8
Antivirus: Kaspersky Anti-Virus, Disabled
 

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RELEVANCY SCORE 80

I haven't been using my Inspiron n4010 laptop for a while. Now when i tried to turn it on, its not responding.
So I plugged and the batter indicator bulb first flashed blue once and then red 4 times. It repeats this pattern.
Now when I turned on the switch, dell logo appeared, beeped TWICE, and a screen appears, saying
" WARNING: The battery cannot be identified.
This system will be unable to charge this battery.
Press <F1> to continue..
Press <F2>  enter SETUP
Press <F12> to enter Boot Menu "
When I pressed F1 Windows logo showed and then a blue screen with numbers flashed and the system restarted.
I tried removing battery and plugged directly to power. Then the same happened again( Windows logo, blue screen, restart)
What should I do?

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RELEVANCY SCORE 80

hello can you help me solve my problem please

A:battery can not identified

We may be able to if you explain just what this problem is.
 
From the title I'm guessing you are trying to identify a battery, what is this battery to?
 
Please post the make and model of this computer.

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RELEVANCY SCORE 79.2

My battery was dying. I tried calibration, letting the lenovo run just on the battery. It looks like it went down to 0%, then shut off. But it wouldn't charge. It was probably never charging in the first place, always running off the power of the AC.  But I could still boot to AC. So I bought a new battery. It said to calibrate. So I tried that. The battery ran down to maybe 20%, then shut off. But the same result. Laptop will neither boot nor charge the batttery. Again, it will boot just fine with the battery out.  So, what's to be done? Also, I tried to get into the BIOS via F2 and F12, but that doesn't work either.  - Dan  

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RELEVANCY SCORE 78.4

I have a 12 GB i7 t440s. All functions are normal, dirvers and bios updated.The 24(Len 68 ) and also 48 ( Len 68+ )Wh batteries will both charge without trouble. I also have a fewof the  72 Wh (68+) odd that the 48 and 72 have the same reference (68+?) battery as well.PROBLEM: all 3 72Wh batteries will not charge on this device? they are fitting properly and proper spec for this laptop. The 72 is not charging although recognized in the Lenovo Diagnostics software -battery diagnostic?Machine Type Model: 20ARS1R703 Is this related to the Power supply? I think i am currently using a 65w Lenovo Original  with the flat yellow tip.What else can i try? I would really like these extended batteries to work. They are rated as a specified option for this T440s device.Both sizes are typ 68+ and they fit this generation of T440 models? Not recognized- 68+  72Wh :  These will not Recognize in the Laptop?Batt 1: FRU - 45N1737  Rating MIN. 6080mAh   ( 2013.12 SKU )Batt 2: FRU - 45N1738  Rating MIN. 6040mAh  ( 2014 08 SKU )Batt 3: FRU - 45N1737  Rating MIN. 6080mAh  ( 2013 .12 SKU ) Recognized 68+  48 Wh:   THESE CHARGE AND WORK FINE in the PCBatt 4: FRU - 45N1767Rating MIN 3930 mAh  ( 2017.03 SKU )Batt 5: FRU - 45N1735 Rating MIN 4100mAh  ( 2014.02 SKU ) Please help?   

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RELEVANCY SCORE 78

On starting my laptop I am getting Dell battery not Identified message.  What could be the probable cause for this?  I have just changed the battery few months back.  Don't know why this problem is happening.  Also battery is not charging.  What should I do?

A:Dell inspiring battery not identified

System model?  Is the battery OEM Dell or third party?  Is the AC adapter recognized, or showing unknown (F2 at powerup to check)?

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RELEVANCY SCORE 78

Hello, Laptop: Lenovo ThinkPad T470 UltrabookType: 20HD I usually do not have my laptop's battery installed when it is plugged with the AC adapter as I use it mainly at home. But today, while I was out, I inserted it (while the laptop was off) and I received the following error message: "Battery 2: A battery error has occurred. The battery cannot be charged. Replace the battery." I've had this laptop for only a year, and everything is up to date. I only take out and put in the battery when the laptop is turned off. According to the battery percentage, it's stuck at 49% and says it's not charging. 49% Not ChargingBattery 1: 100% and fully chargedBattery 2: 0% and not charging I tried checking the battery in Lenovo Vantage, but it just keeps showing the loading animation, but with no info. Does this really mean the battery needs to be replaced (already)? Could it be a software issue? Thanks.

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RELEVANCY SCORE 77.2

I bought the laptop used. it appeared the battery wsdead. I bought a new battery. The battery would stay at 53 percent and when i would unplug the charger it would immediatly shut off. i troubleshooted in the device manager and reset the laptop. Nothing happened. I reset a second time and the battery was charging and the laptop would run off battery power. this soon stopped working. I continued to troubleshoot. i got it to charge again and run off battery power but now it will again not run off battery power. the battery is now at 74 percent so i know at some piont charging was happening. this is very frustrating. Iv built a gaming pc jst recently and i feel like i should be able to figure this out. Any help would be much appreciated.

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RELEVANCY SCORE 76.8

My Yoga 2 will no longer charge after I saw green and blue sparks from a crack in the charging cable. I was tried two replacement cables and therefore think there must be an internal problem. Is this fixable? I need it to run my business. Thank you.

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RELEVANCY SCORE 76.8

My Yoga 2 will no longer charge after I saw green and blue sparks from a crack in the charging cable. I was tried two replacement cables and therefore think there must be an internal problem. Is this fixable? I need it to run my business. Thank you.

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RELEVANCY SCORE 75.2

Been working fine until a few days ago. When I turn it on it says 163 - Time and Date not set - There is no option in bios to set date Non-System disk or disk error replace and strike any key when ready - Bios cannot detect hard drive So the question is if the RTC Battery is weak or dead can it cause above issues Thanks Chris

A:Question about RTC Battery (CMOS Battery) and System Errors

CWILLIAM83 Hello;Allow me to welcome you to the HP forums!The answer is actually -- yes and no. A weak or dead CMOS battery will prevent the BIOS settings from being saved when you power off the PC. If the default settings work OK with your hardware, then the only thing you would notice is that the clock resets. But, if you customized your settings to see the hard drive, then the default settings might not see it. After you replace the battery, you would have to go through configuring the settings-- again.Good Luck

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RELEVANCY SCORE 74

Battery 1 : No battery has been detected. Reinstall or recharge the battery to solve the issue.  That's what I'm constantly getting while using the laptop. The message has been appearing since two weeks or so and I don't know what to do. Battery 1 is not detected by the laptop when I insert the battery number 2:  But if I remove battery number 2, battery number 1 works properly.  I tried to hard reset the battery, uninstall the battery drivers and restart the laptop, last but not least update all the updatable, but nothing has solved the issue. 

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RELEVANCY SCORE 74

Hello fellow techies,
I have a situation with my Compaq Evo N600c battery or something in that directions, so I need possible solutions. My laptop needs to be plugged in at all times, which makes it frustrating because its a portable laptop. If it becomes unplugged the laptop will turn off within 10 seconds flat. I fear that this will, if it hasnt already done so, mess up my electric circuits among other components. Can any of you suggest or recommend options I can use to diagnose the situation. I would like to find out what the problem is, whether I should buy a new battery or some component or prong that I need to replace? Thanks for the feed back!

Linda
 

A:Battery will not charge or hold charge?!?!

Yup, sounds like a battery problem.

First, make sure the battery has a charge. Most laptop batteries have a button on them somewhere you can push that will give you the power level. Alternativly, there should be a utility in windows or the BIOS that will allow you to check the power level.

If the battery has no charge and isn't charging, then replace it with a known good one and see if it will charge up when the laptop is plugged in.

If the good battery won't charge up, then there is a problem with your motherboard.

If the battery has charge but won't power the system, then there is a problem with your motherboard too.

If this is the case, then the best you can do is contact the laptop manufacturer and get them to replace the motherboard.
 

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