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Lenovo yoga 11s shuts down ONLY on cable

Q: Lenovo yoga 11s shuts down ONLY on cable

Hi, I got the following problem: My lenovo yoga 11s (Machine Type Model: 80AB59397858 P/N 59397858) works perfectly fine on battery but when I plug in the cable it usually shuts down within 20-30 minutes, sometimes within 5 minutes (not immideately)I tried to move the cable back and forth -- no, it is not the case, the contact is fine.I also changed thermo glue on the CPUDifferent charger cable didn't helpPlaying around with power settings and software didn't help eitherSystem log is empty -- it shuts down through hardware.Thermal sensors show 60-70C on CPU.Interesting: If I set performance to "balanced", it sometimes hangs with corrupted image on screen -- clearly GPU problem. Since there is no separate graphics adapter, I am thinking about overheating, but thermometer does not agree Thank you for any participation

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RELEVANCY SCORE 200
Preferred Solution: Lenovo yoga 11s shuts down ONLY on cable

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RELEVANCY SCORE 64

I'll try and explain this one best i can. User came to me with their Yoga 15 with an issue where it randomly shuts down on battery power, as in completely switches off.  It sometimes displays a message to say the battery cannot be detected, other times just shuts down. The conclusion I've found is that when the bottom panel is off the machine the battery is completely detected in Windows, and the Lenovo Settings app. It runs fine, never cuts off even with lots of IE instances open.As soon as I put the bottom panel back on the battery appears to be disconnected in Windows, and it also shows it not charging. Intermittently it also states the battery power is low or not detected when booting up. Found that there's a battery / system reset button on the underside that may be the cause of the issue. Pressing this button with the underside of the Laptop off resets the machine entirely, I believe it's the battery reset button incase the machine ever gets stuck at any point (as by rights it's a non-removable battery and there's a small pin hole on the case over this button). Works flawlessly without the bottom case in place, as soon as I re-connect it when the unit is on Battery power I loose the battery status in the Lenovo Settings app. The machine will then randomly shut down. Any thoughts on this one, it's the strangest thing. Many thanks all.

A:Lenovo Yoga 15 - shuts down on battery

When you put the panel back, is it touching/blocking any wires?
Have you tried to do a factory reset? If everything works fine then, try updating drivers one by one to see if it comes back.

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RELEVANCY SCORE 64

Hallo, my name is yuval.So here is my problem, about 5-month ago I bought a new lap top of ?Lenovo yoga 720 15? 80x7? from ?best buy USA? and took it back to my country outside of the continent.When I first started to use it, it has an immediate major problem- ?no charging just plugged? so whenever I unplugged it, it would show me that I have no battery and shuts down without any notice.After struggling with the problem and trying to fixed it by myself, I gave up and sent it to Lenovo USA (I am not from the states so it costed me a 100 $ for the shipment).They fixed it and replace the batteryAbout a month ago I got the laptop back from Lenovo ? fixed and everything worked fine until a week ago when the laptop began to spontaneously shuts when unplugged but this time only when decreasing to 20-50 % battery.The charging works and when the laptop is plugged it won?t shut down at all.I tested the hardware with some of Lenovo?s software and everything looks fine I tried to use a temperature app and everything looks fine as well.I don?t know if it is software related or HW, really hope it is the first one, I saw that maybe it related to ?ME region? which I don?t know what it  is.I will be? so! Much grateful if some can help me with this problem. I?m a fast learner and can follow instructions easily      Sorry Im really desperate and run out money for another shipment to the Lenovo USA.  

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RELEVANCY SCORE 64

Recently my Lenovo Yoga 720 15-IKB has started shutting down after a few minutes when on battery. It's fine when I use it plugged in. But once I unplug it and it's using battery (even when fully charged), it will consistently turn off after a few minutes. Nothing has changed that I know of since this started happening. It just seemed to start doing it one day. It hasn't been dropped or anything, it hasn't even left the house. I read around a bit and saw the recommendation to update the BIOS. So I've attempted to update the BIOS via the official Lenovo support page but run into an issue and it can't complete. It has me download 4mcn33ww.exe and kicks off Insyde H20FFT (Flash Firmware Tool). The process appears to run as expected until it turns off the laptop to restart and once it boots back up with the screen black, a red message states "Warning: No Battery Connected, This process requires AC power and a charged battery to avoid accidental power-off during an update". I attached a photo of what I see. I, of course, have the laptop plugged in during this process so I'm not sure why it says that. And prior to starting the BIOS update, Windows states the laptop is, in fact, charging/plugged in.  At this point I'm stuck. The only potential fix I've found online is to update the BIOS, but I can't update the BIOS due to the AC power error it seems. Any ideas? Thanks!

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RELEVANCY SCORE 63.2

Instead of sleeping when closing the lid, pressing the power button, sleeping after timeout or choosing sleep from the Windows menu the computer shuts down loosing all the open windows.Pressing the power button initiates a normal startIt happens with updated software from Lenovo and after restoring to the manufacturer original status.The computer has been send to Lenovo for repair, but still not working.

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RELEVANCY SCORE 62.4

Hi all I am really hoping someone can help me. I am on my third Lenovo Yoga 530 in the last month. When I close the lid and then reopen it, say half an hour later, the laptop does not resume where I left off, but instead boots up as if I had turned it off. I have lost so much work due to this over the last month. The shop told me this was "just an issue with Windows 10 and it was hit or miss as to if I would get a replacement with the problem or not". Having tried 3 different new laptops, I don't know what to do and they won't replace it again. Lenovo tell me they have never heard of this (Really?!) If anyone can help, I would be so grateful.  Many thanksEm 

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RELEVANCY SCORE 62.4

Hey guys ,my lenovo yoga 910 flex cable is broken as seen highlighted in yellow in image attached, can some one help me how to find this cable and the information about this will be so kind of you thanks

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RELEVANCY SCORE 62.4
A:can i connect my lenovo yoga 710 to my TV with an HDMI cable?

I believe you need an adapter like this:
https://www.ebay.com/itm/ZAMO-7-5-Inch-Gold-Plated-Micro-HDMI-to-HDMI-male-to-female-cable-Adapter-c...
 
I am not suggesting a particular seller.  I simply searched for micro-HDMI adapter and this was the first one listed.

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RELEVANCY SCORE 61.6

Hi all I am really hoping someone can help me. I am on my third Lenovo Yoga 530 in the last month. When I close the lid and then reopen it, say half an hour later, the laptop does not resume where I left off, but instead boots up as if I had turned it off. I have lost so much work due to this over the last month. The shop told me this was "just an issue with Windows 10 and it was hit or miss as to if I would get a replacement with the problem or not". Having tried 3 different new laptops, I don't know what to do and they won't replace it again. Lenovo tell me they have never heard of this (Really?!) If anyone can help, I would be so grateful.  Many thanksEm 

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RELEVANCY SCORE 61.6

Hi again. I try to explain this problem: my Lenova connect well with the principal router in my house, but when i try connect her to extender is more common happen two things: the connection be intermitive and that is weird because the extender are be literally in the side by side of the computer or the computer don't connect with that network separatelly. The another dispositives in my house (computer, smartphone) have good connection with this network, and he donīt have problems in another networks (school, coffees ect) some help? The Ethernet Cable is another doubt, and I want to clarify. I have normal cables in my house for PC's but no one fit in the Port and don't found the solution in the Internet... Sorry for these immense questions and thanks for help me in anteception.

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RELEVANCY SCORE 56.4

hello, Ive had the yoga 900s for over a year, and in the last few weeks, suddenly my battery is acting out. I can charge to 100% and it works fine until around 20% when it suddenly shuts off with no warning. I concect the charger, and turn it on - the battery gauge always states 0%.  why did this start happening - is ther something I can do, or do I need to get it to a lenovo center? thanks,Nir

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RELEVANCY SCORE 54.4

I'm running the latest version of Windows 10 (Anniversary Update - Build 14393.693) clean installed on  a Yoga 2 Pro (20266 / 80AY) BIOS 76CN43WW. The "Lenovo Yoga  Mode Control" version 2.0.0.9 (ymc.exe) has consistently crashed every day for the last few months. Crash reports are logged. Are there any plans to fix this issue any time soon? Best Regards,

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RELEVANCY SCORE 54.4

Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

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RELEVANCY SCORE 47.6

Like stated in the description. the Lenovo Yoga Control Service require 3% out of the CPU, all the time. and the only thing the service does is checking the orientation of the screen, and disable keyboard and mouse when flipped. This is absurd, especially since it drains battery constantly. I hope that this will be fixed eventually, until that time, I will turn the service off and use the computer like a regular laptop.

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RELEVANCY SCORE 47.6

Disclaimer: I received the Yoga 920 as a review loaner unit from Lenovo. All opinions are my own, nobody is paying for my review, and no one is reviewing this content before it's posted. 

                                                                     Left: Yoga 920 in Bronze. Right: Yoga 910 in Silver
 
On the surface, both the Yoga 910 and Yoga 920 look nearly identical, but in my testing, I prefer one over the other. Let's dig deeper to see the differences between the two!To get this out of the way, both machines have 1TB PCIe storage, 16GB memory, and the Yoga 910 has the 7th gen i7-7550U processor, and the Yoga 920 has the 8th gen i7-8550U processor. 
 
Hardware & Design
Both the Yoga 910 and Yoga 920 are built out of aluminum, which gives them a high quality feel to them.  Both laptops have the keyboard integrated into the chassis, which means less keyboard flex. One thing that I find better in the Yoga 920 is the fact that it's all smooth edges around.  The Yoga 910 has pretty sharp edges which means you could scratch your surface or yourself.  The sharp edges of the Yoga 910 was a common complaint, and I'm glad they rectified it. 
 
 
The Yoga 920 also has a little slit on the display lid that makes it much easier to open the lap... Read more

A:Battle of the Yogas: Lenovo Yoga 920 VS. Yoga 910 In-depth Comparison!!!

Awesome review mate! Very detailed indeed!

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RELEVANCY SCORE 47.6

I recently did a Windows 10 update to my Lenovo Yoge Ideapad  11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

A:Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520Thanks for using the Lenovo forums.Was this the creators update?
If so, have a look on the following post, this should show if your device has been tested with the update yet:
https://support.lenovo.com/gb/en/solutions/ht503655
 
From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 47.6

Device make:YOGA 92013IKB Glass Product #:80Y8 I have a Lenovo Yoga 920 and some of the keys on my physical keyboard have stopped working (4, r, f, v, 5, t, g, and b) but my onscreen keyboard works. I belive this started happening after I updated my Bios and did windows update. This has been going on for around a month and I am frustrated and cannot find a solution online anywhere. Please help. Solutions I have tried:Turning my laptop on and off/restart.I have tried turning off fast startup and this temporarily fixed my keyboard but did not last.Tried updating my drivers through Lenovo update, windows, and device manager.I have gone into device manager and deleted my keyboards and that only worked temporarily too. 

A:Lenovo Yoga (YOGA 92013IKB Glass) some keys not working (4, r, f, v, 5,t, g, and b)

Usually, when groups of keys in rows or columns stop working, the problem is the keyboard itself.  Are you still under warranty?

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RELEVANCY SCORE 47.2

I have recently replaced my mobo and pro. I have connected all hardware one piece at a time with no probs until it come to plugging in my ethernet cable for my internet access. It will not even get to the log on screen sometimes or it will just get past the sign on and then shuts down. The shut down is sometimes complete and sometimes the fans are still spining but no video displayed. All temps seem to be ok in the BIOS. Cable is ok as I have tested it on another system. Also as soon as I take the cabel out and reboot its seems just fine.

Have run several virus scans, only picked up tracking cookies, but there are alot so got rid but prob persists.

Any ideas would be helpfull as it is driving me nuts

Thanks
 

A:PC Shuts Down only when I connect the Ethernet Cable

Have you installed the drivers for the network card? If integrated on the motherboard they should have come in the motherboard box.
 

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RELEVANCY SCORE 47.2

My internet shuts off after I am idle on my PC for a while then I have to wake the LAN up. What can be wrong?

A:Cable Internet Shuts Off After Idle!

  
Quote: Originally Posted by Windows 7 User


My internet shuts off after I am idle on my PC for a while then I have to wake the LAN up. What can be wrong?


Possibly, in the Device Manager settings, it is set to automatically turn the device off to save power. Perhaps Vista is turning the LAN off if there is no activity for a few minutes or so. To check:
Open the Start Menu
Type in the Search Box "Device Manager" (without the quotes)
Click on Device Manager in the results
Enter your password or confirm in the UAC prompt (if enabled)
After it loads, click on the arrow next to "Network Adapter"
Right click on your LAN Adapter
Click Properties
Click on the tab "Power Management"
Uncheck the box "Allow the computer to turn off this device to save power"

See if the problem is fixed. If not, then there may be something wrong with the adapter or you may need to update your driver.

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RELEVANCY SCORE 47.2

Everytime I plug in my iphone cable it shuts my computer off but i can plug anything else into my computer and it works fine. This just started today it used to work fine.
 

A:IPhone Cable shuts off my computer

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RELEVANCY SCORE 47.2

I've been looking around and found a few people who are very displeased with the logo startup/boot logo (example1, example2), but no way to change it as of yet. Is it possible without too much hassle? I know it's not a big deal but the logo is simply terrible in so many ways. If nothing, then at least I'm raising awareness and maybe Lenovo will choose a better graphic designer for our collective startup screens. I mean, seriously? Is that the best you could come up with?


























Capture.PNG ?952 KB

A:Yoga 720 Lenovo boot logo. Is there a way to change it? (should be the same for every new Yoga).

I do not know of any way to easily change it without hackging the BIOS, nor would I waste time trying to do so since it is just the boot logo, and I am just happy to have it boot up.

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RELEVANCY SCORE 46.8

Hi  We have purchased a Lenovo Yoga Laptop on 20.01.17. From 10th of April onwards , there is some issues with Laptop Power Button .We are not able to switch it on using power Button. We had a talk with call center executives, Senior Executives & service Head of Kolkata, but still there is no proper update. We are still in Dark .They are not able to provide any proper information about parts availability.Ticket Ref No. is 7007963157.As the Laptop is very high valued  & purchased on the month of Jan.We are in regular touch of Service Head since last week & he is still not able to provide proper info about the parts availability .NOw he says he is sending an engineer to inspect.THis is not at all acceptable.  Any suggestions Would be helpful.

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RELEVANCY SCORE 46.8

Hello, My Lenovo yoga 3 pro 1370 is barly 5 months old, this morning when i tried to switch it on. it is stuck at the lennovo screen.I treid accssing the BIOS screen but even if the press the button it still wont go past the lenovo logo screen.Please help  Thank you,Shyam Jampala

























WhatsApp Image 2016-11-08 at 18.08.07.jpg ?80 KB

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RELEVANCY SCORE 46.8

I have some problems with the Lenovo software. Lenovo Account Portal does not launch Lenovo Companion and Lenovo Settings. Also, Lenovo Solution Center is missing from the Start Menu. The second problem is that some tiles are blank in Start Menu. Seemingly it's the apps that aren't Metro. I'm not sure when the problem started, but I think it was like that since I got the PC. If I right click the apps, the only option will be "Pin to Start", and with some apps: Share and Rate. Here's a picture of the problem:I did already try:Restarting the PC.Doing scannow, DISM, and scannow again.Fixing Registry errors with CCleaner.Updating BIOS and drivers. What can I do to fix the problem?

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RELEVANCY SCORE 46.8

I bought Lenovo DB65 USB portable DVD Burner, but its not working with my Lenovo Yoga 500. Whenever I click on the DVD drive It eject CD everytime.Is DB65 is compatible to Lenovo Yoga 500 or not.

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RELEVANCY SCORE 46.8

Bought the latter and considering the former as a second A/C adapter. Does anyone know if it would work? I expect it to, but just looking before I leap.





Fully patched, updated devices > Stock, unrooted: Verizon Samsung Galaxy Note9 | Unlocked HTC U11 || LineageOS, rooted: Verizon Samsung Galaxy S5 || Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga

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RELEVANCY SCORE 46.4

My son accidentally got his leg caught in the cord of his laptop when he got up and the laptop  fell approximately 2 feet to the tile floor.  It boots up but stays on the Lenovo splash screen.  If I go into the BIOS and select System Recovery it goes through the "Loading files..." process, the Lenovo splash screen appears with the dots going in a circle but, then after about 2 minutes of that the screen just goes black.  If I tilt the screen forward or back I can tell it is still backlit just with nothing to display.  Anything we can try?

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RELEVANCY SCORE 46.4

I read other posts and none specifically addressed this for the 920 and the use of what is actually a good Lenovo config tool seems to be poorly documented.   I would think it would be the same for any Yoga model with Windows 10 and Lenovo Vantage installed.   I can't seem to find a version for Vantage, so hopefully this works on all versions.    1) Find and open Lenovo Vantage on your machine (use Cortana if needed).   This is the Responsive view and yours may look different...don't worry, options are the same.  Click on Hardware settings  2)  Click on Input (again, responsive view...whatever view you have should have this button labeled the same)  3)  This will open the Hardware Setting - Input UI.   Under 'Function Keys' click on the one that is labeled 'F1-F12' (should look like below, highlighted in blue) to make that the the Function the default setting for those keys...to further clarify: it will now be a Function Key (F1-F12) by default.    With this change, you will press the FN+ one of the function key for the Hot Key option (e.g. FN+F1=mute/unmute, FN+F2=volume down, etc.)     4)  Your change is already saved, so you can now X-out (click X in the upper right) of the pop-up windows created by that were created   

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RELEVANCY SCORE 46.4

 Hi,I bought in Israel Lenovo Yoga 530 - 14" (81EK008QIV).and now I want to buy Lenovo active pen (4X80N95873) from Czech Republic.Link to the Active pen in Czech Republic ( the company named czc.cz)link:    https://www.czc.cz/lenovo-tab-active-pen-2-s-baterii/222833/produkt so I wanted to ask if this specific model of the pen compatible with the Lenovo yoga 530 that I bought? Thanks,Tomer

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RELEVANCY SCORE 46.4

I bought the Lenovo yoga 900 in December as i was about start medical school, now after only about 6 months of use, while i was using it one evening, i decided to take a break from school work, when I got back to my computer it had powered down and tried to reboot but didn't make it pass the Lenovo screen, i tired exhausting the battery power and trying it again but to no avail. so my question is has anyone had this kind of problem before and if so what is the solution?Also is this a common problem and how long is the company warranty for my 6 month old computer, in case i need to give it back to get something more reliable, its kind of disheartening as i had believed this was the best decision i made for medical school, but now am left with the possibility of failing the semester due to faullty equipment. SOOO PLEASE SOMEBODY HELP ME SAVE MY SEMESTER. Thnak youjay

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RELEVANCY SCORE 46.4

I got an Blue Screen of Death error(Windows 10). During startup, laptop is stucked in lenovo logo all time. How can I fix this problem?

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RELEVANCY SCORE 46.4

New Yoga 700-141SK: Ran the Lenovo Support Center Hardware Scan and the Video Card Mathematical Operations Test has failed rendering the Report: WVC007002-UL7BPL. Is there a tried and proven solution out there? I have had a look at the solutions on the forum and am not satisfied that the solutions offered prove that the problem has been resolved. It is reasonable to expect Lenovo to make available a solution as a matter of course instead of end-users of "afflicted" Lenovo devices having to request/search for a solution(s).

























Lenovo Support Center Hardware Scan - Video Card Mathematical Operations Test Result Code; WHD00V000-UL7BPL.JPG ?98 KB

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RELEVANCY SCORE 46.4

I bought the Lenovo yoga 900 in December as i was about start medical school, now after only about 6 months of use, while i was using it one evening, i decided to take a break from school work, when I got back to my computer it had powered down and tried to reboot but didn't make it pass the Lenovo screen, i tired exhausting the battery power and trying it again but to no avail. so my question is has anyone had this kind of problem before and if so what is the solution?Also is this a common problem and how long is the company warranty for my 6 month old computer, in case i need to give it back to get something more reliable, its kind of disheartening as i had believed this was the best decision i made for medical school, but now am left with the possibility of failing the semester due to faullty equipment. SOOO PLEASE SOMEBODY HELP ME SAVE MY SEMESTER. Thnak youjay

A:Lenovo Yoga 910 wont load pass the Lenovo screen.

Try getting into BIOS first and loading default settings. To do this, press the small "Novo" button (you'll need a paperclip for this), and select "BIOS setup". From there, use the arrow keys to get to the "exit" tab and select load default settings. 
 
If this doesn't work, let me know.

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RELEVANCY SCORE 46.4

Hi, my daughter has the same problems with the flashing power button/not starting up anymore as described in numerous posts here on the forum. Lenovo said that they started up an investigation. But I haven't been able to find the outcome onof that investigation on the forum. So what are the findings on this annoying problem?

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RELEVANCY SCORE 46.4

Here are the computer specs of the computer in question:

Ultimate SP1 64-bit
Xion 600W PSU XON-600F14R-201
Asus M2N32-SLI Deluxe Motheroboard
nVIDIA nForce 590 SLI Chipset
BIOS Revision 1402
NVIDIA GeForce 8800 GTS 640MB
AMD Athlon 64 X2 Dual Core 6000+ 3.15 (15 x 210 FSB)
Muskin 4GB (2 x 2GB) 991587 DDR2-800 SDRAM 5-4-4-12
Koolance EXOS2 Watercooled
OS Drive: Seagate Barracuda ST3500820AS 500GB
DATA Drive: Samsung HD501LJ
NVIDIA nForce 10/100/1000 Mpbs Ethernet
Realtek RTL8187 Wireless 802.11b/g 54Mpbs USB 2.0 Network Adapter

The CAT 5 Ethernet cable network cable is attached to our main Linksys WRT320N DD-WRT router ---> Motorola SB5101U DOCSIS 2.0 Cable Modem ---> Coaxial cable from wall outlet. Another computer is also directly connected to the same router via CAT 5 Ethernet cable and two more computers are wirelessly connected to the same router and none of these three PCs are experiencing issues so this should rule out the router as the culprit.

---------------------------------------------------------------------

The issue/symptom/scenario: If I leave the computer on (even for hours) with no network cable attached to the computer, it does not turn off. But as soon as I plug in the network cable, the PC will shut itself off within 5-15min.

Based on the same scenario as described above, here are the troubleshooting attempts I made without success, except for numbers 4 and 6:

1. Switched to different network cable and router port.

2.... Read more

A:Computer shuts off within 5-15 minutes after network cable is connected.

Even though this is not a blue screen crash, please follow the blue screen / crash posting instructions. Those provide system logs and network configuration logs that can help with network related issues.http://www.techsupportforum.com/foru...ta-452654.html
One possible problem could be malware, but we will need to see the logs to determine if other causes may be possible.

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RELEVANCY SCORE 46

Hello,I want to buy the Lenovo yoga 330-11GM (model: 81A60012IV) but I don?t know if the active pen 2 for yoga (model: GX80N07825)works with this computer (Lenovo yoga 330-11GM)?

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RELEVANCY SCORE 46

Hi,In the end of the day I turned off my Lenovo Yoga 3 Pro, everthing was working well, and a left it connected to the power supply. Half hour later I disconnected from the power plug.The next day when turn it on it stays stopped in the starting black Lenovo Screen. The light from keyboard works, and I can turn it of/on thru the keyboard buttons, but nothing else works and the screen keeps always on the same black lenovo screen.I have tried several solutions as follows:   - Turn it off, and then turn it on. Even tried more than one time and always keep the same;   - Turn it on on safe mode/BIOS (?) by pressing the small in button near the power button, but it turn on and keeps stucked in the same black lenovo screen;   - Turn it off, and press the power button for more than 1 minute. After turn it on and was the same;   - I left it and wait until all the battery was completly dead, then press the power button for long time, and after that connect it to power and turn it on. Nothing, just keeps the same.Any ideas or suggestions?Thanks in advance

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RELEVANCY SCORE 46

I bought my laptop from USA and i am currently located in INDIA, but i am having some issues with it, & there is no other way to contact, other than this forum. The chat does not work outside US, & the phone number is for US callers only. Please tell me how to contact you guys? I even contacted LENOVO INDIA CUSTOMER SUPPORT, & they have no idea as to how to contact LENOVO USA CUSTOMER SUPPORT.

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RELEVANCY SCORE 46

On the Lenovo Onekey Recovery, I selected the option to restore system partition to its initial status. Now I'm not sure what this does exactly, but it then asked for what language I wanted to use and then username and password. And before I could type in anything, the screen turn black and no matter what I did, it wouldn't budge from there. Now I don't know if I accidentally removed windows and I don't know how to get it back. Does anyone know what options I have? 

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RELEVANCY SCORE 46

Suddenly when I tried to turn on my laptop (yoga 900, 13ISK), I see the Lenovo logo for few seconds then the screen goes black, and it does not load windows, I tried to use the reset button on the side of the tablet to enter bios settings, the menu flashes for a second and then the screen goes black again. I dont hear any fans running in the back ground. When I click the power button it turns off immediately, I tried to disconnect the battery and connect it again but the problem persists, I cannot access anything to try a hard rest. Any help is appreciated.   

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RELEVANCY SCORE 45.2

Hi, my Yoga 720 decided that it should shut down when in battery mode. According to the windows system logs Kernel-power had a critical error. I tried to update BIOS to the latest version, but that failed as during the installation it stated that the battery is missing. Anyone have any tips, or should I contact the store where I bought it? RegardsAnders

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RELEVANCY SCORE 45.2

Yoga 14Power Scheme is set to High PerformanceTurn off Display is set to Never when plugged in. Display turns off when plugged in after 5 minutes of no activity.  What's the deal?

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RELEVANCY SCORE 45.2

Just got a brand new Yoga 710 w/ Win 10 Pro and the system just shuts down when put to sleep.Happens when:- I close the lid (even if "close lid" power option is set to sleep), or- I select the "Sleep" option from the Start [equivalent] menu, the system immediately shuts down (within seconds),- Leave the system idle for 5 min (what sleep timeout is set) And since it shuts down:- I lose any open document, applications running, etc. Also, on restart, Windows occasionally will also complain that it wasn't shutdown properly, starts to scan disk, etc. This is really BAD!- Pressing the mouse or keyboard doesn't do anything and only pressing the power button will get it working again (and I see the Lenovo BIOS logo, etc.).It feels like the OS is trying to go to sleep, but the laptop is shutting down instead. I tried calling Lenovo customer service but the response was really really unacceptable:- First tried to disable sleep completely and saying that that since this is a new machine so that should be okay.- I asked what about battery life if I don't use the laptop (say overnight) for a while -- response was I should shutdown the laptop. I checked the power option, tried disabling hibernate, disable fast boot, etc. and other suggestions from searching the forum but nothing worked.   Also checked BIOS settings but there's not much that can be changed (which is rather surprising).Drivers are BIOS are up-to-date. Any other ideas?  Any one else seeing this i... Read more

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RELEVANCY SCORE 45.2

Hi, 2+ year old Yoga 900 is perfect, except for a recent problem that I just started experiencing a few months ago. Randomly, during the start-up, it will just shut down. This goes on for several hours where when I push the power button, the screen and keyboard backlight will turn on, the black screen with the white Lenovo text is displayed for serveral seconds, then the screen suddenly turns black and the computer turns off. I can keep turning it on and it will keep doing the same thing over and over. I have to let it sit for several hours before I come back to the computer and it "fixes itself". I can't make any corrolation to why or when this problem starts happening, or when it "fixes itself" (as in, it doesn't matter if it's plugged in or or not, or what the charge level is, etc.). I already had my battery replaced once, and I have no idea what might cause this. The computer has never been dropped, and I don't think its a power supply/battery connection internal issue becasue I can leave the computer sitting on my desk and it will start having this problem and "fix itself" without me moving the computer. Please help!

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RELEVANCY SCORE 45.2

Hello everyone, I've had the Lenovo Yoga 2 Pro 13" for 1.5 years now, and I recently been experience a major problem. My laptop spontaneously just turns off for no reason and no warning. I updated to Windows 10 a few days ago and returned back to Windows 8 cause I thought that was the problem, but it just happened right now while on windows 8. I realized that it only turns off randomly when it is NOT plugged into my charger; however, this is just a observation not a confirmed fact. I plan to call Lenovo tomorrow; I'd really appreciate any help! Please I need my laptop to keep working! Thank you

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