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Solved: outlook is unable to pull e-mail (unable to connect to the server)

Q: Solved: outlook is unable to pull e-mail (unable to connect to the server)

we have a few sales people that work for our company from their houses. so i set them up with e-mail addresses here.
they use outlook to pop3 their e-mail from our exchange server .
this morning one of them had a problem with his DSL connection we called the tech , and the tech had to make him delete and create a new connection to get online. after this , he wasn't able to get any e-mail on outlook, this is the error he gets
" the connection to the server has failed: error 0x800ccc0E"
i had check his accoutn properties , and all the settings are fine.
this is weird.

any idea on what might be causing this problem, nobody else of the employees had any problems with the e-mail.

any suggestions please i appreciate it.

thanks in advance.

Preferred Solution: Solved: outlook is unable to pull e-mail (unable to connect to the server)

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A: Solved: outlook is unable to pull e-mail (unable to connect to the server)

you said properties were ok but when the new connection was created were the pop3/smtp servers correct?

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I have recently purchased a new laptop with Windows 7 Home Premium x64. I installed Office 2007, which has updated to SP3.

Using XP I used to be able to successfully use Outlook 2007 for my office email, which uses a microsoft exchange server. I have not been able to get this to connect using Windows 7 despite using exactly the same settings. I have also tried a number of other combinations as advised from other sites but I can't get anything to work - please help.

This microsoft fix was also of no help... Error messages when you try to connect Outlook 2007 to Exchange Server: "The action cannot be completed" or "Your Microsoft Exchange Server is unavailable" or "Cannot start Microsoft Office Outlook".
I have tried various username combinations: username or domain\username.
I have tried various password security options.

This is the error message I get:
Outlook cannot logon. Verify you are connected to the network and are using the proper server and mailbox name. The Connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

I use the following setting:
Use Cached Exchange Mode - unchecked
Encrypt data between MicroSoft Office Outlook and MicroSoft Exchange
Server - checked
Connect to my Exchange mailbox using HTTP - checked
Proxy authentication settings: Basic Authentication

Please help, this is driving me crazy and I have been passed between Outlook and Microsoft Exchaneg forums a... Read more

A:Unable to connect to an outlook anywhere exchange server

Comarison chart of Windows 7 editions here: Windows 7 editions - Wikipedia, the free encyclopedia

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Okay so. This is the strangest problem I've ever encountered in my entire usage of computers, by far.

I download a lot of game related software, many of it mods or system files to assist with the games interior files or working of other programs or the game itself. I have no idea if it is related or not, but after downloading, installing, and running a program called BOSS, which optimises a game to load mods in the most efficient loading way, my internet on my tower has begun to act up. Pinging websites works just fine, I can pull up their IPs, and there was one other thing I tried that showed all results positive. According to my command line, basically I am connected to the internet without error.

While it's weird that this program should not have affected my online capability at all, it is highly coincidental that when I install and set it up, that this activity begins. However, another thought is that the power in my area has gone out randomly when my computer is on. My thought is that something inside has been damaged due to the number of random power outages (sometimes twice a day.)
Here's what doesn't work:

Firefox internet browser
Outlook email installed onto computer
any online game
steam store page

Here's what does work:

steam messenger
SOMETIMES skype. I can get incoming messages, but out going messages are a hit and miss

Pretty weird if you ask me.

This is what I have tried so far:

reset router
checked ethernet cable (works just fi... Read more

A:'connected' unable to pull up websites, use skype, outlook, etc.

Alright so an update. Doing a system restore SEEMS to have solved the issue.I'm not really sure what has caused this in the first place though. None the less, any ideas are welcome in case this happens again.

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My desktop-computer is unable to connect to the internet via LAN, it is telling me that i have a problem whit the DNS Server. On the other hand the wireless network is working very good on the laptop.
I am working on Windows Vista. At the network center, the status of the activity connection is low: bytes 40.438 (on my laptop i have2,661,667,753 ). When i went to START -> RUN -> CMD -> PING google.com i saw that i have 42 bytes.I have tried to change the DNS numbers...but without any luck. i also tried rebooting, unplugging, ... repairing network driver, deactivating firewall and internet security....and no change.
Please help, Thank you

A:Solved: Unable to connect to server DNS

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-rubbing bridge of nose-

Ever had a situation that nothing in the universe that can go right does? Well I'm experiencing that right now. I'm building a small business network, and I've installed and configured my AD and DNS servers on my Virtual server that's going to be housing this great bunch of fun stuff. I set my IP statically, my Gateway and my Subnet mask, I've even set my DNS servers to the ones my company wants. I went through to my DHCP server and made sure it's DNS servers are the same. I went and added my first user account, and my first computer to the network. When I tried to add the computer to the network that I added this is the message I got:

The following error occurred when DNS was queried for the service location (SRV) resource record used to locate an Active Directory Domain Controller (AD DC) for domain "THEFIVESTAR.LOCAL":

The error was: "DNS name does not exist."
(error code 0x0000232B RCODE_NAME_ERROR)

The query was for the SRV record for _ldap._tcp.dc._msdcs.THEFIVESTAR.LOCAL

Common causes of this error include the following:

- The DNS SRV records required to locate a AD DC for the domain are not registered in DNS. These records are registered with a DNS server automatically when a AD DC is added to a domain. They are updated by the AD DC at set intervals. This computer is configured to use DNS servers with the following IP addresses:

- One or more of the following zones ... Read more

A:Solved: Unable to connect to AD (Server 2003)

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I am getting this error message "A connection could not be established to FEPNT1 - [DB-Library] Unable to connect: SQL Server is Unavailable or does not exist."

I can't connect to any databases, and I was told that the transaction log is full (Error 1105)

I was also told to increase the size of the transaction log or truncate the transaction log. I was also told that I can
increase the size of the transaction log using the ALTER DATABASE statement. I was also told to truncate the transaction log,
I can set the Truncate Log On Checkpoint database option, or run the DUMP TRANSACTION command with NO_LOG parameter.

Since i can't connect to any database by any method, including Query Analyzer, how can I get to my databases in the first place so I can truncate my log file(s) ?
Can I hack into SQL Server, namely going to the OS and copying the database file(s) and running a command line executable to truncate the log file(s)
since I can't get to them via any windows interface? Please help give direction here.


A:Solved: SQL Server 6.5, Unable to Connect, Unavailable

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I recently sent my laptop out to have the keyboard seated correctly. When it was returned I was not able to access my internet from the wireless connection in my home. I can access the internet from unsecure networks. Tech support from my internet company stated that I most likely needed to update my driver. I am not sure which driver to update from the Lenovo site.

Lenovo T60 windows XP

C:\Documents and Settings\...............>ipconfig
Windows IP Configuration

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
C:\Documents and Settings\...............>ipconfig /renew
Windows IP Configuration
An error occurred while renewing interface Wireless Network Connection : unable
to contact your DHCP server. Request has timed out.
No operation can be performed on Local Area Connection while it has its media di

A:Solved: Unable to connect to DCHP server

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Hello friends,

I'm new in making online gaming servers, but I watched several tutorials on youtube and performed all things whichever needed to download & run my own Counter Strike Server (HLDS).

But the problem is that, only I'm able to connect to my server, and none of my friends are able to join it.

In many threads I read that if I'm making a gaming server online, then I need to forward the ports. In the case of CS, I need to forward ports ranging from 27000 to 28000.

I have tried the method of going to cmd and type ipconfig and then copy, paste the Default Gateway address (which is the ip address of my router) into the browser, but here nothing worked? I just got message in my browser - Oops! Google Chrome could not connect to & similar messages in other browsers.

I'm not having any router at home(I never needed it) and I'm using dial-up connection. The point is, how I can forward the ports if I don't have routers.

I'm using normal Ethernet connection, where my cable operator named inCableNet (in2net) have joined a wire to my CPU, and made a shortcut of dialup connection to my desktop. So, I can see two LAN connection in 'My Network Places'.

Please somebody help me, how to make server online so that others on the internet can join it?

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I'll be as brief as possible:
1. Main problem: Unable to connect to a certain game server from this computer.

2. Secondary problem: when I started to determine what is causing this problem, I was getting all kind of weird results with ipconfig.


* This computer is connected via router. However, I don't think it's a problem with router (port forwarding and such) because the computer in the other room is connected via same router and everything works there just fine. That also eliminated some other possible problems. Firewall is not a problem either, I even switched it off just to double-check.

* Ethernet card is relatively new. Lightning problems in the area.
There are no visible problems with ethernet card (no red/yellow indicator in Device manager).
Router is also new. Last one got fried.

* Everything else works fine: no problems using Internet (other than the mentioned one), no problem sharing files between computers, sharing printer and such.

* In cmd, ipconfig command gives this: "Windows IP configuration". That's it.
Ipconfig /all gives: nothing under primary DNS (it's blank), Node type unknown, IP routing and WINS proxy are both 'yes' enabled.
There is no ethernet adapter info shown!

* What's weird is that ipconfig /release gives "The operation failed as no adapter is in the state permissible for this operation".

* Repairing Local Area Connection gives a message regarding "Flushing... Read more

A:Solved: Unable to connect to server (ethernet adapter problem?)

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Strange problem. I can't delete mail in Outlook Express 6. I've tried copying the Inbox to a new folder and then deleting the inbox. (Outlook will re-create a new Inbox on restart) On restart, I copy the mail from the new folder to the new Inbox; no dice.

Any help appreciated.

A:[SOLVED] Unable to delete mail in Outlook 6

What exactly do you mean that you can't delete it?

While in the INBOX - what happens when you right click a message and hit delete?

What happens when you drag the message to the DELETED ITEMS folder in the folder panel?

When you moved your INBOX folder and OE created a new one.... before you moved the old contents back - was the new one empty? Did you try sending yourself mail to that new empty folder and then seeing if you could delete it? I would check that out incase there is something corrupting the contents of the old folder.

Let us know more!

- Castleheart

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One of my clients has a mail problem where he has been receiving lots of spam email. His account can receive mail but no longer can send mail. All the settings have been verified as correct. The error message he gets when sending is something like: Sending reported error
(0x800CCC78) Unable to send the message. Please verify the email address in account properties the server responded. 553.5.3.3 rejected HTTP: www.spamhaus.org/query/bl?ip=
Same error whatever address is sent to.
Anyone any ideas how to resolve

A:Solved: Unable to send mail in outlook. SPAMHAUS

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I,m unable to send an e-mail which contains several picture attachments. Iget the following error mesage from outlook express

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: Howard', Account: 'pop.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '421 Exceeded allowable connection time, disconnecting.', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC0F

any help please?

A:Solved: Unable to send e-mail with outlook express

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Here is a bit of information I'm posting for myself and others for future reference.
The issue has been solved but was a real head scratcher.

Unable to reply to or forward emails from Outlook 2000.

Win98-SE, Outlook 2000 using a Trendnet TEW-424usb wireless device and a Dlink DL-514 wireless router.

I recently changed a home pc's internet connetion from wired to wireless. For weeks all seemed fine, the customer was able to access and browse the internet consistency and access Outlook to send and receive mail. (So it seemed...)

An issue with Outlook appeared in that the customer was not able to reply to an email, in fact no reply or forward was possible, outlook would make the connection, indicate it was sending and then time out.
So... first I tried to increase the outgoing server timeout delay - no change.
Then I figured something in Outlook may have gotten corrupted - tried a repair on Office 2000 - no change. Then checked for virus, spyware other delay issues, Norton Utilities and other.

Then I tired connected the PC to a wired router quite by accident, as I move the PC into my workshop to do more investigation. Then the reply appeared to be working.
I then re connected the wireless and now the reply wasn't working again. SO I immediatley suspected the Trennet Wireless device.

I contacted TrendNet support (helpful, quick and to the point) to ask if they had an issue with this outlook issue.
They informed me that it was related to my ... Read more

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I can receive but I'm not able to send an e-mail with outlook express at all. The error message states:

The connection to the server has failed. Account: 'mail.oscrousse.org', Server: 'mail.oscrousse.org', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
Any help please?

A:Solved: Unable to send e-mail with outlook express

Check you antivirus settings. They usually filter outgoing messages. Look if you can lower the filtering setting.

Also disable your firewall and try to send an email again. See if it's the culprit. You might have to change settings.

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I have a few computers running Winxp sp2 @ my company. I got most of the PC connected to the Exchange server 2003 via VPN (Exchange offsite).

I have one stubborn machine that is having trouble finding the exchange\host name. During the setup it will prompt me servername: "server" (checked cache mode). The second is the firstname.lastname, and when I click find, it could not locate the server or/global list.

Why can't it find the server or global address list? I was able to connect via VPN.

Thanks in advance.

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I am running Windows XP Pro SP3. I have IE8 installed. Every time I open Outlook Express, I am informed that it is not my default mail client. I have no other mail clients, so this confuses me. The Mail link on my start menu opens my internet options (for IE) as if I opened the Internet Options on the Control Panel.

I click 'yes' (to make OE default) and leave the tick box marked to check every time, and every time I get this pop up box. Any suggestions?

EDIT: Discovered that Internet Explorer does not have Outlook Express set as the default client for email, and nothing shows up in the drop down box for Email in internet options.

EDIT 2: Problem solved. Had to re register Outlook Express as an Email client with /reg.

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My wife has a Dell Inspiron 1545 Laptop with Genuine Windows 7 OS, Service Tag JB0CBL1. On July 20, 2015 I installed all updates from Microsoft and everything seemed to work ok and turned off my wifes laptop and never did anything to it as of today. When I turned on the Laptop I noticed that Windows took too long to launch and then I got into safemode automatically and a message came out with a lock "Unable to Connect to Server...". I then restarted the laptop again and still it took so long for windows to launch and still got the same errors. Sometimes I just got a blank desktop with no icons on screen. All I could think of was maybe one or more updates might have caused this problem. I uninstalled two Microsoft updates (I think they were KB2952644 and KB3065987) restarted my computer several times and the problem seemed to get resolved.

A:Solved: Solved - W7 Unable to connect to Server

Let's see what the startup list looks like.

Click Start, then type MSCONFIG in the search or run box, then press the Enter key.

When the small "System Configuration" window appears, click the "Startup" tab.

Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

Submit those names here in a vertical list.

Make sure to spell them EXACTLY as you see them there.


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i am unable to connect to any of our servers, i am ble to ping it and recieve a reply, i am able to RDP and VNC to them but yet i am unbale to connect to them to recieve data from them... error message: the server may not exists or is unavailable.

A:unable to connect to server

Is this the same issue as your previous post?

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Everything was OK but I needed to change the network name and password because of an apparent security breach; after doing this all equipment connected except this Laptop, All my devices except this Laptop can connect to the Internet except this one. The "Network Settings" shows the network but after clicking and inserting the Network key (password) I am still not able to connect. Running Windows Network diagnostics shows "Windows cannot communicate with the deviceor resource(primary server). The device is not responding to requests. Contact your network administrator or internet service provider." Service provider check on their end and reset modem without solving this problem and as said, all other devicesother HP laptop, desktop, smartphone, IPad, Nook are connected and no problems. Following a prior post, with no success. I really would appreciate any help as this "old guy" is at "wits end".

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I got a new isp and router not to long ago and ever since i've been having problems with a lot of services like vudu / league of legends ect. The problem i'm having is that whenever i try to use them it gives me a error saying unable to connect to server. I try'ed to contact some of the services but they just told me to port forward and that didn't do anything. Vudu and other streaming services work on my ps4 but not my pc.

A:Unable to connect to server

Steps to take.

1. Make sure your PC is virus/malware free.
Download and run this: https://www.malwarebytes.org/mwb-download/
2. Make sure you have a proper Antivirus installed.
I suggest the following antivirus package: http://www.360totalsecurity.com/en/features/360-total-security/
3. Double check that your PC is configured on the correct network profile.
Since you are at home, it should be configured as such, "home". This can be configured here (Just follow up until Option 1, not further):

Check your firewall. Make sure it is configured as recommended settings, which is easy enough to spot. This can be found in Control Panel.

Do the above and see where you stand.

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If a computer is conected via VPN and connot ping other machines or servers within the subnet, how should I go about troubleshooting? Also, I can't connect to the web server.


A:unable to connect to web server

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Hi I am running the following laptop in my office, and have been connected to a local server and internet both via a router. So far there have been no problems with connecting to the internet, but the connection to the server does sometimes require me to disconnect and reconnect to the router for me to access the files on the server. Yesterday, I have totally lost connection to the server. All other PCs in my office are still able to connect to the server. My colleague who is using an identical laptop to mine can still connect to the server. I am still connected to the router/internet, but I cannot access the server. I have tried flushing my DNS, and a few other steps recommended online but nothing works. I even disconnected the mapped drive, but I am now unable to re-map it.

The details of my laptop are as below:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home Single Language, 64 bit
Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 8094 Mb
Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
Hard Drives: C: 186 GB (26 GB Free); D: 263 GB (263 GB Free);
Antivirus: Windows Defender, Enabled and Updated


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My internet is working. but unable to log in to our mail server.
I try to PING & TRACERT command to our mail server ,both are failed.
Mail Server :

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I have used several different programs lately that whenever they try to validate my information from the web, I get an error that the program is "unable to connect to remote server." I removed my anti-virus software and disabled windows firewall, but nothing seems to work. Internet Explorer and Firefox seem to work just fine. The other weird things is that these programs work just fine when I use them on my laptop which is connected to the same router. Thus, the router is not the problem. Since I have the same problem with multiple programs, I'm assuming that there must be something wrong with my windows network settings. I am running Windows XP

Any ideas of what fixes I can try?

A:Solved: "unable to connect to remote server" on multiple applications

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I have a Toshiba laptop with Windows 8. A couple of days ago, I try to log into my internet and I would get this message. I follow the instructions to change the LAN settings. Here's the kicker, I have to do it every single time that the computer boots up, comes back from hibernation. It is really getting annoying. What can I do to leave the settings so I don't have to do it 5 times a day?

A:Unable to Connect to Proxy Server

Inside your LAN settings, can you tell me what number you see for port?

Next, download the free CurrPorts. No installation required. Simply run the executable file.

Make sure your browser is open before running the program.

If you see that particular port in the list, please copy the whole line(s) and paste it into your next reply. To copy, right-click and select "Copy Selected Items".

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I have been trying to connect an instance of SQL SERVER running on another computer on the same network with mine, but it gives this message
"A connection could not be established to [COMPUTER NAME/SQL Server instance]
Reason: SQL Server does not exist or access denied. ConnectionOpen(Connect()... Please verify SQL Server is running and check SQL server registration properties (by right clicking the [COMPUTER NAME/SQL Server instance] node and try again".
I keep getting this error even though I type the correct sa login credentials for the remote SQL SERVER instance. Every other computer on the network are able to successfully connect to that particular instance.

I am able to register other instances and connect to them successfully, and the more painful part is that whenever I deploy a web app and try to reference that instance of SQL Server, the app crashes, with this error message.

"An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)"

When i try to run the same app on other systems without changing the connection string, the app runs without crashing.

This is really giving me serious concerns, as i have been on this for sometime now and i am running out of time.

I am running on windows vista a... Read more

A:Unable to register and connect to SQL SERVER

Here's a blog entry from a Microsoft person, perhaps it will help:


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Hello, my name is Joseph Rothchild and I do programming, animation, graphic/web design, and audio/video production. I also do advertising online and I contracted some adware, so I used WebRoot Internet Security and cleaned up my laptop. My laptop runs Windows 7, it is a Dell Ispiron, and it runs the internet off of a Arris Router through time warner cable. 
Once I ran WebRoot, it restarted my computer suddenly. When it finished restarting, it came back on saying that Windows had recovered from an unexpected shutdown. When I went to go back to work all my browsers said that they were Unable to Connect to Proxy Server. My router is fine and working (that is how I am on my desktop right now) and it says that it is connected. 
I have tried going to command and running:
ipconfig  ENTER
netsh winsock reset ENTER
Restart the computer, still not working.
Disabled my adapter, removed all the networks. 
Enabled adapter, reconnected to my router.
netsh activate ipv4 (and v6)
I dumped the DNS
NOTHING WORKS! I have tried ALL OF THIS MULTIPLE TIMES and in different combinations. Nothing has worked and I do not know why. I have reset my router, I tried hooking it up via ethernet and to no avail. 
Can someone please help? My laptop is my well being. It is how I take care of my family and I have a project due tomorrow. Thank you for your time and consideration.

A:Unable to connect to Proxy Server - Need Help!

Have you checked the proxy settings in each of the browsers on the computer?
- Try disabling / removing the proxies. If you still get the problem after this let us know.

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Hey, I recently bought a VPS from the provider 'BinaryLane'. It is an unmanaged Linux server, and I am trying to connect to it via SSH (putty) and this is what happens:
"Network error, connection timed out".
I have entered the ip of my server with port 22, ive also tried port 1 and still I get this error.

This is the status of my server currently:

I have no idea what to do, need help ty

A:Unable to connect to Linux server via SSH

Have you contacted the provider to have them check to see if the Linux server has the SSH service setup and running?

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I have used the older version of Firefox without trouble on two computers connected to a wired router.

I un-installed the previous version of Firefox I was using on the first computer. I have disconnected the second computer from the router.

I installed Firefox on the first computer. I cannot access any web pages. I get this message : "Unable to connect. Firefox can't establish a connection to the server ...." This is for simply trying to login to my isp account to access the internet or access any other pages. When accessing other web pages, it says it cannot access their servers.

I can access the internet with IE 6.

I have no software firewall. I am using a Linksys BEFSR41 wired router with only one computer hooked up to it. But I plan to connect a second computer via the wired router after I sort out why I can't connect with Firefox.

I have win xp home sp2.
I have 1.4 GB RAM
I have P4 2.66 ghz cpu
I am using 1280 x 1024 resolution.
I am using AT&T online protection (anti-virus, anti-spy) which has worked with the previous verion of Firefox.

For TCP/IP properties I have 'Obtain an IP address automatically'.
I have preferred DNS of setting of
Alternate DNS is
Advanced properties: DHCP enabled.
The modem has been converted to a 'Bridge' modem in order to keep from losing the connection with the linksys router so much.

In the past I have successfully used a second computer with this one on my wire... Read more

A:firefox 2-unable to connect to server

I looked for the host file in C:\windows\system32... as below. And I checked the registry but could not find it there but only saw "\etc" at the end of the path which was supposed to tell me where the host file was.

From another post with internet access problem saying the host file must have a certain value 127.0.?? "%SystemRoot%\system32\drivers\etc\ is the default location, which may be changed. The actual directory is determined by the Registry key \HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DataBasePath "

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i cant connect to any game server including wow that i really cared about. it was fine and there was no problem with my connection until 20 days ago,
downloading and browsing are just fine. the only problem is connecting to game servers. 80% of times i cant connect to game servers.
its includes all online games that i tried like world of warcraft, allods , cabal.....
i uninstalled my anti virus and turned of win firewall , but still can't connect.

any idea?

A:unable to connect to any game server!

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Hello there:
Whoever you are thanks a lot,  to take the time to help me.
I have a pc windows 8.1, 64 bits, seems that i have security problem, i can't use internet explorer, i can't use google earth, or Chrome, just Firefox. I have run avira, malwarebytes and they haven't fixed the problem , help please.
 malware.txt   1.02KB

A:Unable to connect to the proxy server

Hello Rufo100 and welcome to BleepingComputer!      
My name is Sirawit and I'm here to help you.
Please note that I'm currently in training and my fixes need to be check for approval first, that may delay our fix a bit, but I will normally reply back in 24 hours.
If I don't reply after 2 days, feel free to PM me.      
==========================================================================Some points for you to keep in mind:
Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planned. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be o... Read more

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Hi all. I'm hoping somebody can point in the right direction, or walk me through steps to troubleshoot this issue.

I set up an FTP server on a windows 10 desktop using the built-in Windows FTP service capabilities.
Everything was working fine.

Today I attempted to access the FTP Server, both through a web browser and through file explorer, but without success.
Through a web browser it times out, and through file explorer it prompts me for authentication but shows an empty root folder.

So far I have done the following:

*Reset all network settings using NetAdapterRepair1.2
*Checked Windows Firewall settings - FTP allow option is checked
*Checked that ESET firewall is NOT activated
*Re-assigned the same static IP address from before running NetAdapterRepair
*Checked port-forwarding rule on modem-router - set to FTP service with port 21
*Checked system file integrity - SFC /scannow - no integrity violations
*Checked the Windows 10 image - DISM /Online /Cleanup-Image /RestoreHealth - completed successfully
*Checked the FTP settings through IIS manager - can't find anything wrong
*Attempted to connect to the FTP server with all security apps turned off - ESET Smart Security, MBAM, MBAE, Windows and ESET Firewall -all turned off. Previously when all these were running I had no issue connecting to the server.

It is important to note 2 things:
1) Along with the FTP issue I can no longer connect to the computer in mention through windows RDP
2) This all seems to have started af... Read more

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Not sure if this is the correct forum, but I tried a search and didn't find a related thread. I have set up the FTP Server on two Windows 7 (Pro 64-bit) boxes via IIS. I have found that if either PC goes to the screensaver, I cannot FTP to that PC. I get "connection timed out." The second I move my mouse or hit the keyboard to get rid of the screensaver, I can immediately connect via FTP again. Neither box has the screensaver password protected. Is there some setting I need to change so that FTP can connect whether the box is logged on, logged off, or has the screensaver up? This PC will eventually serve as the main image to go out to about 300 remote sites with scripts that run overnight and will need access via FTP.

Thank you!

A:FTP Server - unable to connect if screensaver is on

Hi bigredeo, Welcome to the forums, Do you really need to have a screensaver running ? Screen burn is not so much a problem in this day and age unless you are running very old CRT monitors

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I'm not really sure what happened,but all of a sudden I get this error message,Unable to connect to proxy server- i can get on the internet, but cannot download anything. I know it is a problem with my Windows machine only- my moms computer connects fine - I think- and all my Linux machines are fine. I ran the Temp File Cleaner- no luck.I was going to download malwarebytes,but like I said I can't download anything- also turned off Firewall temporarily and reset to defaults. Windows Defender did not find anything- I can probably download the setup.exe for Malwarebytes from my mom's computer, onto a flash drive- but not tonight- I am stumped! Help!

A:Unable to connect to proxy server

Hi there,If you can't download tools directly on the sick computer then use a flash drive to transfer it over instead.Let's see what we can do.MiniToolbox by FarbarPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList DevicesList Users, Partitions and Memory size.List Minidump FilesList Restore PointsClick Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.===Security Check by screen317Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt. Please copy and paste the contents of the log in your next reply.Regards,Alex

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I have logged onto my laptop tonight and it showed a message saying unidentified network - no internet access.

I've read through other posts and tried ip config reset & renew but this didn't work.
I ran cmd as administrator and did the Netsh commands and rebooted but nothing.

I am connecting to my internet fine on my ipad and phone.

Can anyone help? Please bear in mind I'm not techie at all so you may have to explain in a very detailed way!!

A:Unable to connect to dhcp server

can we see an ipconfig /all please
ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the infomation above those entries

For Windows 8
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​
For windows version, XP, Vista, W7
Hold the Windows key and press R

Now type CMD

Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​
In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space afte... Read more

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I have three computers on the same network. All running Win 10 Pro.
About 2 weeks ago two of the computers stopped getting updated from MWB. I tried manually updating but get an error message saying that it couldn't connect to the update server.
I'm not sure if this coincided with the Windows anniversary update but all three computers have been updated.
I can't work out why 1 computer will connect but not the other 2.
I have tried turning off windows firewall but that didn't help.
I have tried connecting through a VPN. Same result.
I can't even access the free download on MWB site. It appears that all of their servers are blocked on these 2 computers.
Using the sticky at the top of this forum I used the third computer to get the update. I installed it on this computer hoping that the new version might fix the problem but it still can't access the update server.

This has me completely stumped.

Any help would be greatly appreciated.


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Hi guys, I am facing this problem whereby every desktop/ laptops is able to access the internet whereas my personal laptop isn't able to. It was still working fine yesterday before i went to sleep. Tried to look for solutions but none of it work for me.

Hoping that someone is able to assist me, below is my ipconfig /all info:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Kelvin>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Kelvin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1D-E0-4B-BE-9B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Saturday, 4 December, 2010 2:56:23 PM
Lease Expires . . . . . . . . . . : Saturday, 11 December, 2010 2:56:23 PM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
NetBIOS over Tcpip. . ... Read more

A:Unable to connect to Primary DNS Server?

Hello & welcome to the forum.

From your post below,

Originally Posted by kyeo0618

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1D-E0-4B-BE-9B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Saturday, 4 December, 2010 2:56:23 PM
Lease Expires . . . . . . . . . . : Saturday, 11 December, 2010 2:56:23 PM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

I am not sure what has caused your issue but you appear to have lost/ corrupted the settings for the wireless device or insta... Read more

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When I ran Malwarebytes Anti-malware and deleted malware files on my PC, I couldn't start any browser.  I get the error message, "Unable to connect to proxy server".  Could you help please?

A:Unable to connect to Proxy Server

Can you run this by copying it to a flash drive and run from thereIs it possible that you can post the MBAM log you have.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

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guys please I need your help, my laptop keep saying
Unable to connect to the proxy server what can I do to fit it please

A:Unable to connect to the proxy server

You are getting this message because the laptop can't find a wireless network to connect to...

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I got a new desktop loaded with Microsoft Vista.

When I couldn't connect to my router (at home) I tried ipconfig /renew /reliease commands and got the following message:

"Unable to contact your DHCP server".

I brought my PC to work and it connected fine to the network there.

At home I use the modem/router provided by Verizon (FIOS). I tried several ethernet cables - so I am pretty sure it is not the cable.

BTW, other pc's at home are connected to the router, so the router is OK.

Any help is appreciated.

A:unable to connect to DHCP server

Check the setting on your Router which served as your DHCP as well. Make sure that the Router provides enough IP addresses for your home network.

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I am trying to connect to the internet but every time I try, it results in a screen that says unable to connect to proxy server. I have tried going to the computer settings and turning off proxy server but it always goes back to the same thing. Please help!

A:Unable to connect to proxy server

Welcome DanzorgPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Download TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here....ADW CleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double-click on AdwCleaner.exe to run the tool.Vista/Windows 7/8 users right-click and select Run As ... Read more

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I keep getting that error when i open my google chrome.
It have disable me from using chrome or IE.
But i'm able to update malwarebytes and it have removed a few adsware.
May I know how i can fix this problem?

A:Unable to connect to the proxy server

anyone able to help?

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We bought a second hand computer with windows xp installed. Started to get the "this is not genuine" pop ups.
My son disabled the notification.
Question is can the connection through the broad band network be blocked by microsoft??
We switched back to dial up internet connection which works.
Thank you for reading this any advice would be appreciated.

A:Unable To Connect To Server On Broadband

Apparently you do not have a legit version of Windows, or at least Microsoft does not think it is legit. Perhaps you should speak to them about this, or purchase a legit version of Windows.

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Dear all,

First of all, thanks for taking time to read this.

My laptop is using a proxy server. I am using the google proxy server.
Some websites are blocked in my country, so i use this to access them.

Recently, my laptop contracted some type of virus.
Since then, I have trouble connecting to internet in the internet browser.

I am using google chrome, but it comes with the error message Unable to connect to proxy server.

The same goes with other web browsers.

I know i can uncheck the options to use the proxy servers, and yes i did this, i am able to browse the internet again, but i want to use the google proxy servers.
Why before this it was OK using it, then suddenly i am unable to use it anymore?

I think it is the virus.

Can anyone help me?

Here I attach the log files from hijackthis.

Thank a lot.

A:Unable to Connect To Proxy Server

welcome to TSG. Just to be sure, you are trying to access sites not available in your country?

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