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Trojan/Spyware infected! [Red icon with white cross appear on task bar] Please help!

Q: Trojan/Spyware infected! [Red icon with white cross appear on task bar] Please help!

Hello,

My Dell-VOSTRO laptop is kinda in a weird situation now with spyware, and hopefully someone can help me fix this. It's been bugging me for the past 3 days. The problem is on desktop bottom right corner, where the volume icon and msn icon are, there is always a round red icon with white cross pops up something like this:

"Your computer is infected!

Windows has detected spyware infection!

It is recommended to use special antispyware tools to pervent data loss. Windows will now download and install the most up-to-date antispyware for you.

Click here to protect your comupter from spyware!"


I know this is a spyare spam try to trick you to install their program and not a real windows warning, so I haven't clicked it yet. but I just can't get rid of it. I've tried quite a few things, but nothing works.

There is also a weird thing is that I can't run HijackThis on this laptop, I even renamed it to "Fumble" as someone previous suggested, but it still won't work. Once you double click on the icon, nothing happens. Therefore, I don't really have a HJT log to post. I did follow the steps to run a Panda virus scan and attached the log. Hope it helps in some degrees.

Someone, please help me on this to get rid of that red round icon with the white cross spyware or let me know what need to be disabled to get HiJackThis running to produce a log for you guys.

Thanks a lot in advance!

RELEVANCY SCORE 200
Preferred Solution: Trojan/Spyware infected! [Red icon with white cross appear on task bar] Please help!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: Trojan/Spyware infected! [Red icon with white cross appear on task bar] Please help!

Just want to give an update, I think the trojan or spyware not only disabled HijackThis to run, it does the same thing for other anti-virus software as well. Kaspersky and Windows Defender neither will start now on my laptop. I tried safe mode too, no luck! I guess online scan is the only way to scan it, which I attached the log in the first post, Please help......guys!

Thanks ahead!!!

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RELEVANCY SCORE 81.6

Hi I am a computer novice and I am hoping someone can help me. Somehow I have been infected with two red circles bearing a white cross in each. They sit in my task bar and every few seconds I get a baloon stating (Your computer is Infected!) It states I should click here and it tells me that windows will now download up-to-date antispyware. I click here and nothing happens and I am un able to remove them from the task bar.Please help if you can but I must tell you that I have very little knowledge of computer talk so please bear that in mind with any replies.I have been reading some of the things posted on the forum and some of the replies. Its clear there are some very clever people out there but I am not one of them so please forgive my ignorance.Here's hoping many thanks KevLogfile of HijackThis v1.99.1Scan saved at 20:13:58, on 02/11/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\Program Files\Intel\Wireless... Read more

A:Two Red Circles With White Cross In Task Bar

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.Please download SmitfraudFix (by S!Ri)Extract the content (a folder named SmitfraudFix) to your Desktop.Next, please reboot your computer in Safe Mode by doing the following :Restart your computerAfter hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;Instead of Windows loading as normal, a menu with options should appear;Select the first option, to run Windows in Safe Mode, then press "Enter".Choose your usual account.Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmdSelect option #2 - Clean by typing 2 and press "Enter" to delete infected files.You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.A text file will appear onscreen, with results from the cleaning process; please copy/pa... Read more

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RELEVANCY SCORE 78.8

I have a new quick launch icon on the taskbar. It is a red circle with a white cross. There are also pop-up dialog boxes associated with this new icon. These include, "Click here to protect your computer from spyware!" and "Attention! system detected a potential hazard (TrojanSPM/LX) on your computer that may infect executable files. You private information and and PC safety is at risk. To get rid of unwanted spyware and keep your computer safe you need to update your current security software. Click OK to download official intrusion detection system (IDS software)".

I am running the following:
Windows XP Media Center Edition Version 2002 Service Pack 2 on a Dell XPS DXP051. Intel Pentium D CPU 3.00 GHz, 2.00 GB of RAM

At this point, I have disconnected my computer from the internet and have tried to do a "repair" on the OS using the Windows installation CD. Then, I restarted and the red circle/white cross icon was still there. Next, I performed a Trend Micro HijackThis-v2.0.2, and saved the log file. I am currently working off my laptop to troubleshoot this virus/malware. Please help me solve this problem. Thank you.

Here is the HijackThis log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:55:21 PM, on 1/11/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\ser... Read more

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RELEVANCY SCORE 76

I have ZoneAlarm Pro installed. I had switched off the virus scan and had forgotten to switch it back on. A red circle with a whilte cross appeared in my task bar indicating that i had been infected. I enabled my ZoneAlarm virus and spyware scanner and this put a number of trojan viruses into quarantine, which i have now deleted. This all ran smoothly and ZoneAlarm now indicates that my system is clean. However, i still have the red circle with the white cross, which is annoying as it keeps popping up the message.Here is a copy of my HijackThis log:Logfile of HijackThis v1.99.1Scan saved at 08:43:23, on 17/04/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\System32\DVDRAMSV.exeC:\WINDOWS\System32\nvsvc32.exeC:\Program Files\CyberLink\Shared Files\RichVideo.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\TOSHIBA\TME3\Tmesbs32.exeC:\WINDO... Read more

A:Your Computer Is Infected - Red And White Cross

Welcome to the BleepingComputer HijackThis forum steveshutts First turn off Logitech Desktop Messenger.This program is not required to start automatically as you can run it when you need to. It is advised that you disable it so that it does not take up necessary system resources.Go to Start>All Programs>Logitech,click on Desktop Messenger. There are two check boxes which are self descriptive. You can choose to disable either or both check boxes.*************************Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'. Make sure all browser and all Windows Explorer windows are closed before fixing:O18 - Protocol: bw+0 - {7D2C9F3A-D5AB-4CD9-AB01-E5BDE112D3D2} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dllO18 - Protocol: bw+0s - {7D2C9F3A-D5AB-4CD9-AB01-E5BDE112D3D2} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dllO18 - Protocol: bw-0 - {7D2C9F3A-D5AB-4CD9-AB01-E5BDE112D3D2} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dllO18 - Protocol: bw-0s - {7D2C9F3A-D5AB-4CD9-AB01-E5BDE112D3D2} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dllO18 - Protocol: bw00 - {7D2C9F3A-D5AB-4CD9-AB01-E5BDE112D3D2} - C:\Program Files\Logitech\Desk... Read more

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RELEVANCY SCORE 72.4

I have a Windows XP SP2 Laptop that is showing the above symptoms. Everything else seems to be working fine and upto speed.

I have AVG (now 8.0) but the previous version before infection. It does find and claim to clean the virus but it is still happening.

I have run spybot and that also found lots of spyware but didn't solve my problem.

I tried running panda scan but both the free & register versions had errors - Oops there appears to be an error - please try again later. I assume this is a fault there end as I have the same problem on my desktop PC which as far as I can tell is completely clean.

HiJack this log

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) M processor 1600MHz
Percentage of Memory in Use: 62%
Physical Memory (total/avail): 510.92 MiB / 190.63 MiB
Pagefile Memory (total/avail): 865.61 MiB / 532.81 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1915.79 MiB

C: is Fixed (NTFS) - 34.06 GiB total, 24.07 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - IC25N040ATMR04-0 - 34.06 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 34.06 GiB - C:



-- Security Ce... Read more

A:Task Bar: Red Cross & Your system is infected

Sorry for bumping early before - I now realise I pasted the extra text and not the main text.

Hopefully now you will be able to help me

Deckard's System Scanner v20071014.68
Run by Home User on 2008-07-07 19:55:35
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
17: 2008-07-07 18:55:42 UTC - RP131 - Deckard's System Scanner Restore Point
16: 2008-07-01 19:44:33 UTC - RP130 - System Checkpoint
15: 2008-06-24 14:36:47 UTC - RP129 - System Checkpoint
14: 2008-06-22 17:11:21 UTC - RP128 - Software Distribution Service 3.0
13: 2008-06-22 15:17:42 UTC - RP127 - System Checkpoint


-- First Restore Point --
1: 2008-04-09 09:22:11 UTC - RP115 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 511 MiB (512 MiB recommended).


-- HijackThis (run as Home User.exe) -------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:57:35, on 07/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\... Read more

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RELEVANCY SCORE 67.2

When I turn my computer on my desktop blinks and the background turns green. A black window pops up in the background behind my icons that reads "YOUR SYSTEM IS INFECTED! System has stopped due to a serious malfunction. Spyware activity has been detected" In about a minute a Warning window pops up that reads Attention system detected potenial hazzard. (Trojan SPM/LX) on your computer that may infect executable files. Click to download official intrusion detection system (IDS Software)I now have numerous pop ups, can't open email account, and any page or document I an working on will go into inactive after a minute or so. I need to click it with the mouse to reactivate it for another minute until it goes inactive again.Here is the information this site said to include:DDS (Ver_09-12-01.01) - NTFSx86 Run by Hite Family at 21:17:23.31 on Fri 01/08/2010Internet Explorer: 6.0.2900.5512============== Running Processes ============================= Pseudo HJT Report ===============uStart Page = hxxp://www.yahoo.com/uSearch Page = hxxp://www.google.comuSearch Bar = hxxp://www.google.com/iemDefault_Search_URL = hxxp://www.google.com/iemSearch Page = hxxp://www.google.commStart Page = hxxp://www.google.comuInternet Connection Wizard,ShellNext = iexploreuInternet Settings,ProxyOverride = ;*.local;<local>uSearchAssistant = hxxp://www.google.comuSearchURL,(Default) = hxxp://www.google.com/search?q=%smSearchAssistant = hxxp://www.google.commURLSearchHooks: H - No F... Read more

A:Have spyware that has red circle with white X icon

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand cor... Read more

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RELEVANCY SCORE 60.4

I got infected with some malware. I'm not sure which one it was. I had popup ads coming up on my computer all the time, and error messages with bad grammar on them.I installed Mc Afee, Ad Aware, Spybot search and Destroy, vundo remover and run them all. I also ran Mc Afee Stinger as suggested on here. Each of them removed some malware.I still have a Red x (like a delete icon) instead of the hard drive icon when I look at my hard drive in My Computer. Also if I disconnect the internet from my PC I get IE "Work Offline - No connection to the internet is currently available" messages come up, even though I don't use IE!!! Sygate firewall is reporting that windows explorer is trying to connect to the internet as well, I don't know if that's part of it or what.Can someone decipher my HijackThis log and/or help me out? Cheers!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:49:03 PM, on 21/02/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Sygate\SPF\smc.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Com... Read more

A:Red Cross/delete Icon Instead Of C Drive Icon

Hello 3lpete and welcome to the BC HijackThis forum. I don't see any signs of viruses or malware in the log. It's clean. Let's try a different scanner and see what we can see.Before running a new scan let's clean out the temporoary folders. Download ATF Cleaner to your Desktop.Double-click ATF-Cleaner.exe to run the program.Click Select All found at the bottom of the list.Click the Empty Selected button.If you use Firefox browser, do this also:Click Firefox at the top and choose Select All from the list.Click the Empty Selected button.NOTE : If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser, do this also:Click Opera at the top and choose Select All from the list.Close ALL Internet browsers (very important).Click the Empty Selected button.NOTE : If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Now download WinPFind35u.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind35u on your desktop.Note: You must be logged on to the system with an account that has Administrator privileges to run this program.Close ALL OTHER PROGRAMS.Open the WinPFind3u folder and double-click on WinPFind35U.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).In the Drivers section click on Non-Microsoft.Under Additional Scans click the checkboxes in front of th... Read more

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RELEVANCY SCORE 60

Have tried Google (very old posts) and a search but cannot understand what it came up with - looks like nothing so...

Friends computer Toshiba A420 with Vista SP1 web sites come up with white square windows with a small red cross in the top left hand corner.

What does this mean and how can I get rid of it for her?

A:White square with red cross

It means that your browser is unable to display the image or media. Usually some plugin or other is missing, in some cases the target is missing. The whitesquare/red cross is a "placeholder" for the image or media.

If you right click on the white square, you can sometimes download the image to see what it is or choose "Show Picture".

Some ad- blockers will also cause this.

Some other info on place-holders;

http://en.wikipedia.org/wiki/Categor...e_placeholders

Regards....Mike Connor

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RELEVANCY SCORE 60

yes, it looks like I've got the spyware on my machine aswell!
Please could anyone help?
here's my hijack list...
Logfile of HijackThis v1.97.7
Scan saved at 11:15:13, on 26/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Xerox One Touch\OneTouchMon.exe
C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE
C:\Program Files\Time Sync\time.exe
C:\Program Files\Nokia\Nokia PC Suite 6\Launc... Read more

A:red cirle with white cross

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RELEVANCY SCORE 60

i need assistance to remove this virus plus other malware log attactched

A:Red X with white cross virus

Hello and Welcome, kam69. Apologies for any delay in replying, but we have been rather busy lately.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

---------------------------------------------------------------------------------------------

If you still require assistance with this issue, and since it's been several days since your original log was posted, please do this:
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\rsit\info.txt

Click Upload.

---------------------------------------------------------------------------------------------

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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RELEVANCY SCORE 60

"my computer is in danger" ... every five minutes!

Very annoying ... please help ...

hi-jack this log:

Logfile of HijackThis v1.99.1
Scan saved at 2:16:30 PM, on 8/5/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\service.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\xpupdate.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_SICN03.EXE
C:\Program Files\HijackThis.exe
C:\WINDOWS\explorer.exe
... Read more

A:'orrid little white cross ...

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RELEVANCY SCORE 60

Hi I bet you're sick of hearing this but I have the anti-spyware 2009 thing (red button with the white cross in the system tray ) with the balloon that keeps telling me my computer is infected . I see it is a common problem but thought it best to ask before running any checks that have been recommended to others . I have not opened it so it is stil dormant but I did remove its desktop icon (delself) which was a MS-DOS batchfile . I have included a hijack this log Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:41:52, on 15/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\WINDOWS\ATKKBService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\SSC Service Utility\ssc_serv.exe
C:\WINDOWS\system32\bras... Read more

A:Red Button with a white cross

Hello and Welcome.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/secu...oval-help.html

After running through all the steps, you shall have a proper set of logs. Please post them.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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RELEVANCY SCORE 60

This has just started happening.I keep getting a white square with a red cross in the middle on certain sites.I think its where a photo is supposed to be.Do you think my settings have changed?

A:White square with a red cross

Look over these suggestions

http://www.askbobrankin.com/red_x_ap..._of_image.html

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RELEVANCY SCORE 60

Next to the clock in the lower right hand corner, I have a red shield with a white cross on it that says my anti-virus is not working. I use Sophos and it seems to work fine. Assuming that this was a bit of malware, I hit it with STOPzilla, adaware, Malware, and a host of other things. The shield remains. Any suggestions? Thanks a lot.
 

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RELEVANCY SCORE 59.6

Hello, My computer is infected with several Trojans and I would like some help if possible. I ran Malwarebytes and it found Malware.Trace, Trojan.Agent, Trojan.FakeAlert, Trojan.Downloader and Rouge.WinAntiVirus. I had to get my computer off of our network because the processor was running at 100% the the fans were running wide open. I am posting this from a non-infected computer. This Trojan disabled my Norton and now I cannot re-enable it to complete a scan.

Thanks for your help in advance,
BF

I ran DDS and here are the results.

DDS (Ver_10-12-12.02) - NTFSx86
Run by Owner at 11:07:43.87 on Sun 02/20/2011
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.893.440 [GMT -6:00]

AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\Phot... Read more

A:Infected w/ trojan.gen, trojan.adh, white smoke and more

Hello biggfish ,This infection is always accompanied by a rootkit, so let's deal with that first, then we'll see about anything else that might be happening:Download TDSSKiller.zipExtract it to your desktopDouble click TDSSKiller.exePress Start Scan
If Malicious objects are found then ensure Cure is selectedThen click Continue > Reboot nowCopy and paste the log in your next reply
A copy of the log will be saved automatically to the root of the drive (typically C:\)Thanks,tea

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RELEVANCY SCORE 59.2

an icon has appeared its a red circle with a white cross, and it keeps popping up, i do not no how it has appeared on there, but it disabled my task manager and has changed my background and has cleared my systum restore points. please help me with this problem, here is the hijack log :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:58:39, on 11/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\DOCUME~1... Read more

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RELEVANCY SCORE 59.2

Hello all,
I am trying to help a friend with her computer. Tried to remove the red circle with the white cross from her tray for 2 hours today. Used Smitfraud Fix and RougeRemover. Said it took it out, but came back again after trying to log back on the internet. Spybot S&D found 'Pest Trap' and removed it (several times) but the pest keep coming back. Turned off System Restore so old points would be removed and then turned it back on but it keeps reinstalling. Found winstall.exe and removed it, opened msconfig and unmarked winstall.exe, rebooted the computer and upon connection it came back and was back in the starup items (still with system restore turned off). Her red dot seems to be a dead link. If you click on it, nothing happens at all... or so it seems. Just the annoying popup every few seconds.

Also each time we attempt to connect (dialup connection) to the internet, something wants to hijack her homepage... We have used SpywareGuard to prevent this.

Here's a copy of her hijackthis log. Thanks for trying to sort it out. I will have to take the results for at least this first round over there tomorrow (or whenever you can start help) and do this first part. Then perhaps we can work from her computer.

Thank you in advance..........

Logfile of HijackThis v1.99.1
Scan saved at 4:59:05 PM, on 1/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDO... Read more

A:Solved: Red Circle White Cross

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RELEVANCY SCORE 59.2

Hey,

I have a very annoying virus on my housemates' computer. I have attempted to enter safe mode, I ran adaware, spybot S&D, Malwarebytes' Anti-malware, SUPERAntiSpyware - all of which picked up virii, all of which were deleted, all of which re-spawned next time I entered normal mode in my computer.

I have deleted all *.tmp files from my computer. I have turned system restore off, then on, then off again. Then I re-tried the above. And it still hasn't worked. I have deleted some previously incompletely deleted virii, inc registry entries.

But yea - I'm at a loss. I am currently on my computer, using a USB to deliver data to this website (having no access to websites on the other comp).

Here is the DDS log, anyway. Hope you can be of assistance!
DDS (Ver_09-01-18.01) - NTFSx86 MINIMAL
Run by Gitanjali at 12:27:01.17 on 20/01/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.44.1033.18.1014.799 [GMT 0:00]

AV: AVG 7.5.519 *On-access scanning enabled* (Outdated)
FW: Norton Internet Worm Protection *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\Explorer.EXE
E:\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Documents and Settings\Gitanjali\Desktop\dds.scr

============== Pseudo HJT R... Read more

A:Vundo? Red Circle, White cross.

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you.Disable Realtime ProtectionAntimalware programs can interfere with ComboFix and other tools we need to run. Please temporarily disable all realtime protections you have enabled. Refer to this page, if you are unsure how.Download and Run ComboFixIf you have already run ComboFix, delete your copy and download a new one. If the computer in question is unable to download ComboFix, transfer it using a removable media (CDs, flash drive).Download Combofix by sUBs from any of the links below, and save it to your desktop.Link 1, Link 2, Link 3 Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.Double click on ComboFix.exe and follow the prompts. If you are using Windows Vista, right click the icon and select "Run as Administrator". You will not recieve the prompts below if you are not using Windows XP. ComboFix will check to see if you have the Windows Recovery Console installed.If you did not have it installed, you will see the prompt below. Choose YES.
When the Recovery Console has been installed, you will see the prompt below. Choose YES.
When finished, ComboFix will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.Download and Run Scan with GME... Read more

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RELEVANCY SCORE 59.2

Hi,
I've got the same problem as rachgr and goukoy below. I've run panda activescan and attach the log of that. I've also run rsit, and attached both logs. I've downloaded sdfix and combofix in preparation.
Also, how can I delete norton? It doesn't work properly and it's just a nuisance, and the add/remove progs doesn't work on it!
Thanks,
Kun.

A:Same red circle with white cross problem.

bump, please.
Also, since I posted above, the XP Antispyware 2009 has installed itself and is causing more havoc. :-(

And here is a log file in text format, if you want it:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:13:34, on 16/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\~user~\Desktop\dsdf.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Expl... Read more

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RELEVANCY SCORE 58.8

An exception occurred while trying to run "C:\WINDOWS\system32\NvCpl.dll,NvStartup Anyone know how to fix this? It's on my old Pc and Laptop.

Kris.

A:Rundll White cross start up error.

Hi have you run sfc /scannow Use the System File Checker tool to repair missing or corrupted system files

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RELEVANCY SCORE 58.8

Hi,

from the past couple of weeks I've been having a problem. Out of the blue, an icon of a red circle with a white cross inside appeared near to my computer's clock. Every couple of minutes a window (like those that show comments in comic books) appears saying:

"Your computer is infected!

Windows has detected spyware infection!

It is recomended to use special antispyware tools to pervent data loss. Windows will now download and install the most up-to-date antispyware for you.

Click here to protect your computer from spyware!"

The only way to get rid of it is to click the cross on the top right of the window. But in a couple of minutes it appears again. If, by error, I click milimeters away from the cross, something starts to be installed. It's a programme called "XP Security Center". It says it's going to help me not to have spyware, etc. When I click on analize my PC it does it and at the end, it tells me that I have to register. That finally means that a website appears pushing me to buy the product.

But not only that, everytime I want to open a website, a message appears saying that I might get a virus, and that if I want to get protection. If I say I do, it directs me to the same website where they sell the product. If I say no, I can see the website I wanted to see, but the message appears everytime I move on to another screen.

And a third thing happens. My anti virus (McAfee) tells me that I have a virus called "daily.nd... Read more

A:Red circle with a white cross: Your computer is infexted!

Hello and welcome to TSF

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

========

Please follow all instructions and in which order they come, if you have any questions, please ask before proceeding. Its important that you follow this through until i give you the all clear, a lack of symptoms does not mean that it is no longer present.

Please Do Not Attach logs to your posts unless you are advised to do so.


========

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

=========

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:SDFix)

Please then reboot your computer in Safe Mode by doing the following :Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registr... Read more

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RELEVANCY SCORE 58.8

Hi, I was using Google Chrome (I usually use Firefox but I was mixing it up a little) and all of a sudden my McAfee virus scan located a bunch of trojans on my computer and removed them. Then, Chrome proceeded to close and the little red circle with a white cross appeared, saying how my computer has been infected, yada yada, seems like a pretty common problem after searching "red circle...". A warning box pops up every few minutes saying:"Attention! System detected a potential hazard (TrojanSPM/LX) on your computer that may infect executable files. You (*sic*) private information and PC safety is at rick. To get rid of unwanted spyware and keep your computer safe you need (*sic*) update your current security software. Click OK to download official intrusion detection system (*sic*) (IDS software)"I close this window rather than hitting OK. Anyway, similar to others who had this problem, I can't open task manager, nor can I open Chrome anymore, because it says both files are infected, and it says I need to activate my antivirus software. Whenever I turn on my computer, a box appears that says I need to download new spy-ware removal software or whatever, and that the problem is a 5 on a scale of 0 to 5. McAfee and Ad-Aware haven't done much, the little red circle is still there with the balloons saying "click here to protect your computer!" and I still can't open task manager or chrome. Can someone help me remove/fix this?Edit:... Read more

A:Malware? Red circle with white cross in taskbar...

I could be of use, but the experts hangs out in the Am I Infected forum.

Either wait a bit to be moved or repost your stuff in that forum

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RELEVANCY SCORE 57.6

I am having problems with Google and other search engines redirecting to the following website get-answers.com plus other websites, along with opening multiple tabs and opening new windows(browser) . It does not matter whether I use Firefox or IE, same results.

I ran a scan with AVG, it discovered an infection it can not delete. According to AVG I have a white-listed infection Trojan horse Agent_r. AQN in file C:\Windows/System32/Drivers/afd.sys. I looked at the infected file in Windows to see that it has a lock on it, along with other files in the Drivers folder.

I have done the scans requested in the Preparation Guide prior to posting a topic.

Please help an ole' Plumber with very basic computer skills.

A:Infected with White-listed Trojan horse agent_r. AQN

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware,... Read more

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RELEVANCY SCORE 56.8

Hiusing windows xp sp2.Today my NOD32 antivirus has detected some kind of a threat, well it was a bunch of files detected as many kind of threats, and according to NOD32 everything was blocked.Just to make sure i did a full scan and in the middle i got a spyware warning from NOD32 - filename is "bjam.dll".And from that moment on:1) task manager is disabled.2) pop ups (internet explorer) appear once in a while advertising spyware removing software -- window title is "TOP RATED SPYWARE REMOVERS".3) i'm getting every minute a new message from windows (right side of the taskbar - yellow triangle with a !) and it says different messages etc "your computer is infected...".4) my windows background was switched with a warning for spyware.from searching the net i found another thread of the same problem:http://www.bleepingcomputer.com/forums/t/134043/pop-ups-cant-use-task-manager-x/the thread opener fixed most problems using smitfraudfix.i used it too but it didn't fix any problem.here is its report:SmitFraudFix v2.309Scan done at 22:31:08.29, Sat 03/29/2008Run from C:\Documents and Settings\Liran Savir\Desktop\SmitfraudFixOS: Microsoft Windows XP [Version 5.1.2600] - Windows_NTThe filesystem type is NTFSFix run in safe mode???????????????????????? SharedTaskScheduler Before SmitFraudFix!!!Attention, following keys are not inevitably infected!!!SrchSTS.exe by S!RiSearch SharedTaskScheduler's .dll???????????????????????? Killing process???????????????????????? hosts127.0.0.1 loca... Read more

A:Infected With Spyware, Pops Ups, Task Manager Disabled

Hello please scan and post this results log. Let's see what else is going on.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Acan" option is selected.Then click on the Scan button.The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and c... Read more

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RELEVANCY SCORE 56.8

I just did a clean install of XP, when I'd finished with all the updates finally, and signed in with MSN explorer, where usually the Messenger Icon has a number on it indicating how many buddies are online, it now has a red circle with a white cross. If I click the icon, it takes me directly to a page which reads, 'First you need to build a list of buddies', and nothing I can click on that page will convince it that I already have a list of contacts. If I try to sign in to Windows Live Messenger without MSN explorer running, it will sign in to Messenger and bring up my contact list, but if MSN Explorer is running, it won't do anything at all. It's frustrating, because, as there's no error message, I have nothing to use to look up the problem.
I've tried the following: I uninstalled and reinstalled Live Messenger and the Sign in Assistant and the .NET framework. I did another clean install and the problem is exactly the same. I tried uninstalling Live Messenger and using an earlier version, 4.7 I think , and that didn't help. I've been through all the basic fixes, such as enabling scripting, reducing security levels, checking for a new page on each visit to a site. I only have Onecare running as firewall, and it is configured to allow Messenger, which it should be automatically anyway. I can sign in with whatever that program is called that MSN suggests you try to see if your connection is okay, and the connection is fine.
 

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RELEVANCY SCORE 56.4

I've been infected with malware. Please find my HJT log as follows. I sincerely appreciate your assistance!Thanks!(I originally posted a HJT log after booting in Safe mode, but I was able to create this HJT log after booting in Normal mode, so I edited my post to reflect the updated log.)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:19 PM, on 2008-04-19Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Sygate\SSA\smc.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\PROGRA~1\sygate\ssa\syg_hp.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\winself.exeC:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exeC:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exeC:\Program Files\Symantec AntiVirus\SavRoam.exeC:&... Read more

A:Malware Infected - Spyware Popups, Ie Taken Over, Task Manager Disabled

Hello there and welcome to Bleeping Computer's security forum.My name is David, I will be helping you with your log today.It is a good idea to print off these instructions. There is a possibility some of the instructions will need to be carried out where internet access is not available. It is important that you complete the instructions in the right order, and that you don't miss out any steps.Please set your system to show all files. Click Start, open My Computer, select the Tools menu and click Folder Options.Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.Uncheck: Hide file extensions for known file typesUncheck the Hide protected operating system files (recommended) option.Click Yes to confirm.Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wmsdkns.exe,O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)O2 - BHO: (no name) - {5929cd6e-2062-44a4-b2c5-2c7e78fbab38} - (no file)O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd4... Read more

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RELEVANCY SCORE 56

what does red cross on battery icon mean next to clock on taskbar. when i move the mouse over the icon, it says fully charged

A:red cross on battery icon

Normally, it indicates that the battery needs charging but clearly in your case this is erroneous. Take a look here also:
Stupid Stupid Laptop Battery
http://www.computerworld.com/s/artic...ttery_problems

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RELEVANCY SCORE 56

The Network Icon (wired) in my Task Tray has a Red Cross against it. No error shown in Device Manager. Network Diagnostics don't find an error and I don't seem to have any issues LAN or WAN but Automatic Windows Updates are not working. Manual Updates are OK and all the associated services seem to be running. I don't know if these two are connected.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, x86 Family 15 Model 2 Stepping 4
Processor Count: 1
RAM: 2047 Mb
Graphics Card: Mirage Driver, 3 Mb
Hard Drives: C: 74 GB (27 GB Free); D: 149 GB (17 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., 8PE667U
Antivirus: ZoneAlarm Antivirus, Enabled and Updated
 

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RELEVANCY SCORE 55.6

Hi, all of a sudden and for no reason, various icons have stopped loading for both the programs and files used by these programs: 



.JPG
.PDF
Microsoft Edge
Various Windows Programs




The programs still work fine but I would like to have the icons back.
This seems to be a problem that many people are having but I can find no definite solution. 





Any ideas?

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RELEVANCY SCORE 55.6

No Audio Output Device is Installed---- Please help me i downloaded service pack 2 since then no audio outpu device installed cant seem 2 find any downloads 2 fix the problem can ANYONE HELP vISTA ON AN ADVENT 5611
 

A:the dreded red cross at speaker icon

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RELEVANCY SCORE 55.6

I am connected to a network and have internet access.

However, the network status icon has a red cross on it as if i am not connected. Even more strange is if i hover over the icon its read "Network Internet access"

I don't use any third party connection software and don't have any third party firewalls running.

I am plugged in direct to the router with an ethernet cable.

This isn't a massive problem but i'd prefer the icon not to have the red cross on it.

A:Network status icon has red cross

Hi and welcome toTSF If in fact you are connected but you see the "not connected" icon and
status you describe, you may have two wireless configuration utilities
running simultaneously, and you should disable one of them it may have been installed accidentally

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RELEVANCY SCORE 55.6

there is a red cross icon on my local drive d..i have attached the snapshot of it.plz do suggest me the solution......it is very annoying......

A:RED cross icon on local drive D ......

Prt Scr of disk management please.

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RELEVANCY SCORE 55.6

Really weird, see attachment.. Tried resetting the icon cache. It's like this on all of my desktop icons.. any ideas?

A:White 'File' icon showing over top of normal desktop icon

Hello JingleJangle, and welcome to Seven Forums.

It looks like your shortcut arrow overlay icon got messed up somehow. You can use either method in the tutorial below to restore the arrow icon. Method Two is the easiest way with the program.

Shortcut Arrow - Change, Remove, or Restore

Hope this helps,
Shawn

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RELEVANCY SCORE 54.8

Ive been using W7 since the early builds and am on HP 32bit these days.
In the past if i lost internet connection i would get a red cross on the network icon. This would go away once connection was restored.
This past week or so this cross keeps appearing. Thing is the connection is fine, no problens what so ever.

Anyone else experienced this. Please no "Clean install" replies, thats way to drastic.

Thanks for any help.

A:Nework icon has a red cross on it but connection is fine

It sounds as though it could be a driver issue. On the odd occasion when I lose connectivity, it's only to the Internet so my icon just shows a yellow triangle with the exclamation mark superimposed on it. Fortunately, my router automatically reconnects if this happens, so I'm not down for more than about a minute.

As your board is based on the NVidia nForce 570 SLI MCP, you could try to see if these drivers might help (make sure that you create a restore point prior to installing) NVIDIA DRIVERS 15.53 WHQL

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RELEVANCY SCORE 54.8

Dear folk

My desktop windows 7 64 bit was working fine til I walked up yesterday and there was a red cross on the network icon!!!

Ethernet cable working fine as when i hooked it to my laptop everything is working fine , means problem lies within the desktop and nothing wrong with cable or router port.

Troubleshoot that I had done so far :

Restarted desktop 3 times, uninstalled LAN driver, connected new Ethernet cable

What else I need to check to find out what is going on ?

Thanks
 

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RELEVANCY SCORE 54.8

Dear all,

I am in dire need of help to fix my laptop sound card. My laptop (TOSHIBA M600 on windows vista basic as its original operating system) has been working perfectly for the last 3 yrs. Just about 3 weeks ago the the volume icon on the bottom right hand corner of the screen had a red cross marked on it. I am no longer able to listen to online lectures, music, videos etc. I opened the device manager and found no such things as Sound, video and game controllers. This happened after one of my friend installed a faked windows 7. Since then i decided to buy and re-installed a legal window 7 professional, but the problem persists. The volume icon at the bottom of the screen still has a red cross on it.

Some kind people out there please help me...i am a student and cannot afford it to be fixed by those expensive computer genius in the computer store. Also....please use simple lay people english when you give instructions or help.

Thank you so much in advance
Noelu

A:Portege M600 - Volume icon has a red cross on it

Hi buddy,

Usually such a red cross means that there is a no sound driver installed or driver is muddled up? Have you already tried to reinstall the sound driver?

What sound card you have installed?
Normally you can get all drivers on official Toshiba website but for an older model like yours I could imagine that you must check other pages. For example if you have a Realtek sound card, check the Realtek page directly: www.realtek.com

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RELEVANCY SCORE 54.8

Help!! I have a new (ish) laptop and everything has been fine until a couple of days ago when a red cross appeared on the speaker icon.  I've run the diagnostic tool by clicking on the icon but only my Bose wireless headphones appear in the list, and the tool is unable to resolve the probem with the speakers.  When I use the Bose wireless headphones, the red cross goes and the headphones work fine.  I've tried the Device Manager too to clear the red cross issue, but cannot find a way for it to help resolve the problem. The laptop doesn't have any sound from the speakers, nothing.  If I plug normal/ regular headphones into the jack, then the Bang & Olufsen message appears on the screen to notify that the headphones have been connected, but there is no sound from the headphones and the cross remains on the speaker icon. If I hover over the red cross then a message appears "no speakers or headphones are plugged in"     

A:No sound from speakers, red cross on speaker icon

Hello @George73,  Before we go to the software part of this red x volume icon we will first have to check if your hardware is operating in the necessary parameters. Move the mouse pointer over the lower right side of the screen for the ?Charms? bar to open.Left click or tap on the ?Settings? feature you have in the charms bar. In the search box you are presented in the ?Settings? feature you need to write ?Device Manager?. After the search is finished you will need to left click or tap on the ?Device Manager? icon. If you are prompted by a window you will need to type in the administrator account and password to go further with the steps below. Double click (left click) on the ?Sound, video and game controllers? feature in the device manager window. In the expanded menu in the ?Sound, video and game controllers? feature look to see if you have there a sound card and if it is properly installed. Note: if it is not properly installed you will see a yellow sign next to it or you won?t have a sound card present in that menu. If you have a yellow sign next to the sound card you will need to left click on that icon. Left click on the ?Properties? feature after you clicked on the sound card. Left click or tap on the ?General? tab you have in the properties window. You will have a box under the ?Device status? feature and you will see in that box what exactly the issue with... Read more

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RELEVANCY SCORE 54.8

hp pavilion 15 notebook pc 15- e038tx   ,when i am connected to the internet, icon on task bar not changed continuously shows red sign or cross,i am using data card (usb dongle) i browse download and upload good but but icon not shows you are connected please help me hp pavilion 15 eo38tx  windows 7 64bit

A:internet icon shows red cross when i am connected

Hi shah-aijaz, Sorry to hear that you are having issues with the wifi on your notebook. I have done some research and I have found that the computer that you have listed does NOT have Windows 7. Are you certain that you are giving the proper model number of your computer?  Please check the bottom of your computer and the product number should be listed on a white sticker by a bar code.

 

Please write back at your convenience.

 

Thank you.

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RELEVANCY SCORE 54.8

Help!! I have a new (ish) laptop and everything has been fine until a couple of days ago when a red cross appeared on the speaker icon.  I've run the diagnostic tool by clicking on the icon but only my Bose wireless headphones appear in the list, and the tool is unable to resolve the probem with the speakers.  When I use the Bose wireless headphones, the red cross goes and the headphones work fine.  I've tried the Device Manager too to clear the red cross issue, but cannot find a way for it to help resolve the problem. The laptop doesn't have any sound from the speakers, nothing.  If I plug normal/ regular headphones into the jack, then the Bang & Olufsen message appears on the screen to notify that the headphones have been connected, but there is no sound from the headphones and the cross remains on the speaker icon. If I hover over the red cross then a message appears "no speakers or headphones are plugged in"     

A:No sound from speakers, red cross on speaker icon

Hello @George73, Please check your other post : https://h30434.www3.hp.com/t5/Notebook-Audio/No-sound-from-speakers-red-cross-on-speaker-icon/m-p/60...   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 54.8

My wife and I are annoyed by that cross icon at the top left that comes up with a Word for Windows document. We don't know what is the function of that and it creates problems. What do we do?
 

A:Cross icon on top left of page of Word

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RELEVANCY SCORE 54.4

i have recently purchased a second hand laptop.. in good nick.. everything works..,. and i love it.. the model is hp pavilion dv9000 .. the only problem im faceing is the fact there is no sound.. i can plug in a usb sound device and can listen to music and everything through head phones but i have no sound if i unplug it.. in the 3 weeks ive had it.. twice ive turned it on and its picked the sound up and has worked.. but all of a sudden will cut out and cant find the sound again.. or the other time i re set my laptop and there was no sound again.. ive gone into device manager and there is no section in there with sound or anything remotley to do with it.. obviously i cant download a driver if it cant find the sound.. is there anything i can do?? a laptop with no sound is no problem but it bugs the hell out of me when i click on something i need sound for then i have to go find my usb device and my headphone just to listen to it.. please help me..!
 

A:HELP ME!! i have a red cross in the speaker icon in the bottom right hand corner..

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RELEVANCY SCORE 54.4

hi, i think my computer has a quite serious problem, yesterday i tried to install a few programs n maybe one of them contains a virus, when i did the virus scanning, i found there's trojan virus there.
i cudn't open my c: or my documents, and almost all.

i tried to cleaned them up using my antivirus program (AVG 7.5, free ed)
and it works

after that, i tried to do another scanning, and the result shows that it has no viruses anymore,

fyi- before there was 8 file were infected, most of them are from system32

the new problem is, even though i can open all my drives like normal, but the icon of my drive c now has changed into a red cross symbol, as shown in the attachments, "screen"

and when i turn my laptop on, there's a box appears, shown in attachments, "error1"

can u please tell me what is going on with my laptop?
and what should i do?

thanks a lot.
waiting for ur reply
thx!
;p

nessya
 

A:why does the icon of my computer (drive c) is changing to a red cross symbol?

Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

 

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RELEVANCY SCORE 54.4

After fresh windows 7 install,now no audio but no red cross on speaker icon but orange light on audio mate.

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RELEVANCY SCORE 54

I was checking Yahoo mail. No emails from unknown sources and no files attached to any of the emails.I was also checking out photos on a social networking site - Meetup.com. This is an established website, so not really sure how I could have gotten it from there. Those were the only browser windows open. Then I got the pop up in the task bar saying I was infected with spyware and that Windows was going to download software to remove it. I immediately knew this was bogus and pulled the plug from the back of the computer.On reboot, the desktop went green with a huge warning message in red letter and a black background. It was accompanied by a popup saying I had a worm virus. I don't recall which one it indicated I had, but I am sure this popup is part of the bogus trojan/spyware. Desktop message says, "Your system is infected! System has been stopped due to a serious malfunction. Spyware activity has been detected. It is recommended to use spyware removal tool to prevent data loss. Do not use the computer before all spyware removed."------------------------------------------DDS (Ver_09-12-01.01) - NTFSx86 Run by AMY at 22:44:57.60 on Sat 01/16/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.15 [GMT -8:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k n... Read more

A:Fake Spyware in task bar - Computer desktop now green with "Your System is Infected" message in huge red letters on bla...

Please close topic. Malwarebytes finally was able to clean this after several reboots. Just curious, any thoughts on which trojan/virus this was based on the description? Just want to educate myself about it. Thank you.

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RELEVANCY SCORE 53.6

I can't access Internet, the Wireless icon on toolbar has a red cross trough it. The device IS enabled. When I check the device and run Troubleshoot it tells me it is working properly. The computer is new to me, it looks like it has been configured to access
the internet via another computer. I have tried to reset the computer to its default settings vis System Restore but it will only allow me to go back a year and then crashes just over halfway through the restore. 
The computer is a Gateway Laptop MOD 7320GZ + Windows XP Prof Version 2002 Service Pack 2 + Broadcom 802.11g Network Adapter
Any advice? As you can guess I'm a novice.
James

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RELEVANCY SCORE 53.6

Hello, I am new to this Forum.

My Wireless Network Signal Strength Icon is currently displaying a red cross as per this Screen Shot:

Despite the incorrect icon display, my Local Wireless Network is functioning perfectly.

How can I restore the Icon to display rising bars?

Assistance will be gratefully accepted, thanks.

Highland Rob

A:Wireless Network Signal Strength Icon Displaying red Cross

That's the icon for your wired network, not your wireless.

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