Over 1 million tech questions and answers.

wired Mouse not working but wireless mouse is

Q: wired Mouse not working but wireless mouse is

Recently I installed a Microsoft wireless mouse and it is working. But the wired mouse is now sporadic and at times freezes. I have unplugged the wireless mouse and rebooted several times. Even did a system restore.
Also an Excel spreadsheet stopped working with the wired mouse just freezing the screen completely. Even after rebooting, the Excel will open and eventually I will get a cross hair image. I have tried to update the driver on the wired mouse but it says I already have the most uptodate one. I am running Windows 10 64 bit. I scanned with Malware antimalware and it eliminated over 300 items. I am not sure what is going on.
I hope I don't have a virus. I have Norton 360 with my Comcast subscription but now I cannot even see it in my taskbar. I have tried to uninstall and reinstall but nothing happens in Control Panel when I try to uninstall.
I have a Dell XPS desktop. As I write the wired mouse is not functioning. If I unplug the mouse and put it back in the mouse port it works for a minute or so and then just dies. I don't even see the red light at the bottom of the mouse sometimes. I just unplugged the wired mouse and now it is working. So it is very odd behavior. I imagine by the time I post this the wired mouse will freeze again as has been the case. In the interim while I wait for a reply, I'll contact Comcast and see if they can help me with the Norton virus software issue.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 8125 Mb
Graphics Card: NVIDIA GeForce 210, 1024 Mb
Hard Drives: C: Total - 461073 MB, Free - 229999 MB; D: Total - 15359 MB, Free - 3515 MB; F: Total - 953835 MB, Free - 493791 MB;
Motherboard: Dell Inc., 0TP406
Antivirus: Norton Security Suite, Updated and Enabled

Preferred Solution: wired Mouse not working but wireless mouse is

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: wired Mouse not working but wireless mouse is

Read other 7 answers

I have been on what seems to be an endless quest searching for a wireless mouse that can compete with my wired usb optical compaq mouse from about 7 years ago to no avail. Is there just no wireless mouse that is as responsive as wired? It seriously effects my gaming. I have gone through about 7 Logitech mouses and a gaming one with four adjustable dpis and my compac from 2001 beats them all. Please help me cut the cord. Here are some pics of the champion. Also preferably looking for something full size like the one I have pictured no mini mice.
Sent from my iPad using Tapatalk

A:Wireless mouse comparable to wired mouse.

Read other 10 answers

I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!

A:Solved: Wireless keyboard/mouse combo; mouse not working

Read other 13 answers

And like better? thanks

I have the microsoft notebook wireless optical mouse, its great. Bought it for $30 on sale back at Xmas, reg $40. I dont know if I should sell it.

A:Wired vs wireless mouse: Which do you use?

Read other 16 answers

Can a wireless (or a hard-wired) mouse be used with our HP Envy m6? Thank you.  We have a wireless Logitech mouse, which worked with our previous HP Pavilion laptop.

A:Can a wireless (or a hard-wired) mouse be used with our HP E...

Hi: It should work just fine. Plug the USB receiver in one of the notebook's USB ports and in a few seconds, drivers should install for the device and it should begin to work.

Read other 1 answers

I had a wireless keyboard / mouse set about 3 years ago.
they used batteries .
It got to be where I was buying a new package of batteries about every 2 weeks.
CopperTop batteries are not cheap.

have they improved the new wireless sets????
are they still a pain???
the ones you plug in to charge like a phone any better with life
of charge????

I been a believer in wired.
should I try wireless again????

A:wireless vs wired keyboard / mouse

Read other 12 answers

My desktop lost power the other day, and today I had to replace the power supply
Win XP
It powers up OK, but my wireless Logitec mouse / keyboard nor a different wired mouse and keyboard won't
Some buttons on the key board access the internet, and I can delete something, but can't get to start button, nor move cursor with keyboard nor mouse.
Can't figure out how to remove driver if I can't get other keys to help.

Anyone know what I need to do would be appreciated.

A:Solved: Key board (s ) Wireless ( Wired ) / Mouse not responding

For some reason, after rebooting 3 times the mouse is now working.
Don't know why, but happy to have it back.

Read other 1 answers

I was just thinking this. Ive been using wireless laptop mice for my laptop for 6 months and sure its great not having to drag the cord around or it pulling your mouse down the desk. But its alot more work than a simple laptop mouse with say a retractable pull out cord. You have to worry about the batteries for one, and your mouse all of a sudden becomes 2 parts - the mouse itself and the USB receiver. Then you have to worry about interference and whether the mouse glides well enough on certain table tops when commuting with the laptop. I just got a mini laptop mouse with a charger and it came with it and AAA NiMH batteries, but im contemplating if its even worth the money, and maybe just go back to the standard wired mouse.

For laptop, a wired mouse, just untangle and plug in, simple as that. Wireless mouse, you have to plug in the USB dongle, turn the mouse on, put mouse pad under neath etc.

A:Is a wired mouse better suited for a laptop as opposed to wireless?

Read other 7 answers

This is a clean install of Windows 7 Pro x64. I've run out of ideas. Here's a list of what I've done thus far,

Keyboard/Mouse works flawlessly in UEFI BIOS but once I arrive at the password login screen it stops working

1) New RAM
2) New Mobo
3) Replaced fresh batteries on my Logitech MK550 kb/mouse combo
4) Checked BIOS settings for Legacy USB
5) Updated BIOS
6) Updated firmware on Samsung 850 EVO
7) Tried every USB port (2.0 & 3.0, front and back)

Here's the catch, once I unplug my WiFi receiver (ASUS USB-N53) keyboard/mouse works like normal, plug it back in, stops working at login screen.

What exactly is going on?

A:Wireless/Wired Keyboard & Mouse does not work on login screen

Hi 0pTicaL,

I found a similar thread about this issue but it was kind of ancient but Layback Bear advised the user to shut down the Fast Boot/Quick Boot option in the BIOS, and what he meant was that the system would boot up too quickly and that the drivers for the mouse and keyboard wouldn't load fast enough.

Basically I'm going out on a limb here so I'm not 100% sure it will work and oh yeah mouse and keyboard only need USB 2.0 ports.

Read other 1 answers

For the first time in 2 years of use, my logitech mx3200 wireless keyboard is not functioning more than a couple of hours before I have to try and reset via my logitech driver program. It usually takes several attempts to reconnect so the keyboard works.

I have never had a usb receiver with this keyboard and have a wired logitech LX3 optical mouse which works fine.

I am using Windows XP Pro 2002 version and Mozilla browser. My computer is a Dell Latitude D830 laptop set in a docking station in my office.

I am looking for an answer to my problem short of buying a new keyboard.

Thanks for your help

A:Logitech wireless keyboard and wired mouse connection issues

If your using rechargable batteries try regular ones.
Check the driver is up-to-date.

If that fails go out and buy the best keyboard you can afford, if asked tell them I said it was ok !

Read other 2 answers

This is a clean install of Windows 7 Pro x64. I've run out of ideas. Here's a list of what I've done thus far,

Keyboard/Mouse works flawlessly in UEFI BIOS but once I arrive at the password login screen it stops working

1) New RAM
2) New Mobo
3) Replaced fresh batteries on my Logitech MK550 kb/mouse combo
4) Checked BIOS settings for Legacy USB
5) Updated BIOS
6) Updated firmware on Samsung 850 EVO
7) Tried every USB port (2.0 & 3.0, front and back)

Here's the catch, once I unplug my WiFi receiver (ASUS USB-N53) keyboard/mouse works like normal, plug it back in, stops working at login screen.

What exactly is going on?

A:Wireless/Wired Keyboard & Mouse does not work on login screen

Hi 0pTicaL,

I found a similar thread about this issue but it was kind of ancient but Layback Bear advised the user to shut down the Fast Boot/Quick Boot option in the BIOS, and what he meant was that the system would boot up too quickly and that the drivers for the mouse and keyboard wouldn't load fast enough.

Basically I'm going out on a limb here so I'm not 100% sure it will work and oh yeah mouse and keyboard only need USB 2.0 ports.

Read other 1 answers

I'd like the wireless version of this mouse, but my experience with wireless mice is that they are not as responsive and accurate as a wired mouse. Is that still true and is it true for this mouse? That's if anyone has used both versions.

I'll just go for the wired mouse to be on the safe side probably.

A:How responsive is the Cyborg R.A.T. 9 wireless mouse compared to the wired version?

Wireless mice are just as or even more responsive now than wired mice are

Read other 1 answers

Hi there,

So on my computer yesterday, my Microsoft Wired Optical Mouse 200 was working. Now, it's not.

I didn't install anything onto my PC, nothing. Just nothing. The only thing that happened was that I'm installing Windows 8.1 onto my desktop (the error is on my laptop, Win. 7) as I type this, but I absolutely don't think that would affect anything.

The scroll wheel and the two buttons (click and right click) still work, but moving the mouse does nothing. I tried rolling up a small thing of tape really tightly and lightly touching the inside laser with it, and the cursor moves, but only lasts for less than 10 seconds.

A:Microsoft Wired Optical Mouse 200 suddenly not working

If it helps, it is a Microsoft Optical Mouse 200 (model 1405), and has always worked.

Read other 3 answers

Hello, I have a Mikomi Mini Optical Wired Mouse (AM-9170U) which is not working. The lights at the bottom of the mouse are on and when I move the mouse they get a little bit brighter however on the device manager it doesn't show up. I've tried almost everything so I've decided to post it on here and see if anyone has a solution.


Read other answers

I never had a problem before but one of my usb ports stopped working. I just get a message saying that i exceeded the power level. When i tried it on other ports that particular mouse doesn't work in any of them, however my other mouse which is wireless works.

Any ideas

A:Usb port for wired mouse stopped working, says exceeded power level

Probably a short in the mouse circuit board or cable and is drawing excessive power from the USB port. May be time for a new mouse.


Read other 9 answers

Lately I have been having an annoying problem with my wireless mouse. For some reason the pointer will lag, and be very sluggish and jumpy. I've had this mouse on this computer for about a year and I've had no problem. Out of nowhere this problem is happening. I've tried re installing drivers with no luck. I tried uninstalling intellipoint and re-installing it, but when I tried I got the BSOD, and then it completely disabled my mouse and keyboard so I had to use wired peripherals to go in to safe mode and do a system restore. Now everything is working again, except my mouse is still jumpy.

Thanks for any help.

A:Annoying mouse lag - Microsoft Wireless Mobile Mouse 3500

Erratic behaviour from wireless peripherals, especially keyboards and/or mice, particularly where they were working correctly before, generally points to a dying battery in the peripheral. Have you tried replacing it? If it is rechargeable, it may no longer be holding charge and will also need replacing.

Read other 3 answers

I got a wireless mouse Penguin Ambidextrous Vertical Mouse | Posturite. It is supposed to use generic windows 2.4 Ghz adapter. However, windows 7 is unable to find any drivers. The screenshot of device manager is appended. I tried various other ways e.g. take out other USB devices, reboot etc. I tried sfc /scannow . But the error persists. There is no usb.inf file in the C:\Windows . It works in Windows 8 machine but not in windows 7. other 2.4 Ghz mice work. The manufacturer says that they don't provide the drivers because the mouse uses generic drivers
Please advise what can be done.

A:2.4 Ghz wireless keyboard mouse driver not found (Penguin mouse)

Did you do a Search of the Windows Folder including subFolders and hidden Files? My Win7Ult has several such files but only 2 that are usb.inf only in subFolders of Windows, others have longer names but most appear to be associated with my AMD CPU/Gigabyte Motherboard setup.

Read other 2 answers

I have a customer who swears up and down that 30% of the time during the day when he is working, the left click function of his mouse does not work. To make this even stranger, it only occurs in the upper right hand corner of the screen when trying to close applications or minimize.

I have not been able to reliably duplicate (although I have had it happen to me), but I do not sit in front of the computer all day either.

He has a Logitech wireless mouse (which I have updated the drivers for). We also tried new batteries.

At this time we are trying a standard corded Microsoft Mouse to see if that solves his issue. I will post back in a few days if that resolves the issue.

Has anyone else ever heard of this issue, have a solution?

I told him to drink after work, not before.... not sure if that will help or not .

Any input would be appreciated.



Read other answers

Hey all,

I just installed Windows 7 earlier today. The install went fine, until right near the end. I had to click 'next' to a question, which I had already done a few times, but this time the tab was not responding. I tried again and again, then finally just hovered over the tab and pressed enter on my keyboard which did the trick.

Now that the OS is up and running, everything is working fine but I just have one problem. My left mouse button is doubling up as a 'back' button. So if I am in a folder and want to double click a new folder, or even if I just left click on empty space, it will take me backwards one folder. A nightmare in internet explorer aswell.

For the time being Ive switched the two buttons around, so I have an action button, but no right click (on the left mouse button now) anymore.

Ive tried installing the original drivers, and in compatibility for Vista, but nothing seems to fix the problem. Anybody have any suggestions? Id be real grateful to hear them


Oh and the mouse is a Logitech LX7 wireless.


A:Logitech wireless mouse - crazy left mouse button

Have you tried the mouse on a different machine?

Read other 4 answers

I am still experiencing system freezes possibly triggered by mouse movement.

Still reading a lot here but asking for help.

New zip attached as Whiskey7a.... grr system froze while typing here (and moved mouse)

I have tried system repair sfc/scannow to no effect.... All drivers just checked,,,
Below type in italics is the original post....

Been experiencing some BSODs, mouse freezes and reboots. Reading lots here in the forum (thanks) and trying to understand what is happening and why. Read 'before posting in the BSOD forum' and hope I got it right?

I got a new MS wireless KB & mouse for Christmas and I can't be sure but I think problems started about then. I reverted to the old wired ones and problems still evident.

I really think I experienced a mouse freeze in safe mode.

New Samsung SSD a while ago and 64bit OS & will provide any info that may help.

I have been searching/reading to no good and looking for help please

I was reading about PC freezing up and discovered Event Viewer.. (screen attached)

In event viewer see lots of errors and warnings that I don't think are quite right and not at all sure if they are causing BSODs.WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126
I initially tried Malwarebyte and AVG software but no improvements.

I tried Driver Verifier and got a BSOD but don't seem to have a dmp file(?) so will continue reading here, and please let me know if you need other info.

A:BSOD, mouse freezes &reboots possibly after new MS wireless KB & mouse

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800858c028, b2000040, 800}

Probably caused by : GenuineIntel

Followup: MachineOwner
Start by completely uninstalling AVG and replacing with MSE.

If system still BSOD's after change, then please follow this:
Stop 0x124 - what it means and what to try

Read other 9 answers

hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

A:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

Read other 9 answers

After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

A:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.


Read other 2 answers

Re: wireless hp mouse H1D33AA: Mouse moves erratically, too fast or not at all / can't find pointer....I am running a Windows 8.1 system with an HP Envy hard drive (purchased approx. 6 months ago). Does anyone have any suggestions on how to correct movement of the mouse?

A:wireless hp mouse H1D33AA: Mouse moves erratically, too fas...

Hi @Shirles Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. Isaw your post regarding the problem with the mouse and I will be happy to help. Here is a Microsoft document that will show you how to change the mouse settings. Under To change how the mouse pointer works are the steps to change the pointer speed. Let me know if that helps.

Read other 2 answers

wireless mouse neede re-synchronising any ideas

A:wireless mouse not working

Read other 6 answers

I have had this mouse and keyboard set for about a year now, and maybe a month ago the mouse just stopped working. I have changed the batteries, uninstalled/reinstalled drivers, changed USB port of the receiver, did the connect buttons in various orders and held for various amounts of time. NO LUCK! :-( If you have any other ideas before I take it apart please let me know. I appreciate all of your time and effort in helping me.

Also, I have been using a usb mouse that I have as backup and my computer has a pop-up that states "the USB device is not recognized" that comes up every once in a while, it may be related to the wireless mouse not working??? IDK
Microsoft Standard Wireless Optical Mouse

Dell USB mouse #m-uk del3



A:Wireless mouse not working

Before you take it apart... have you tried using the wireless set on another computer?

Read other 1 answers

My HP wireless mouse stopped working with my Windows 7 laptop. I've tried everything -- new batteries, resetting, taking out receiver and rebooting.  Does anybody have any other ideas? 

A:HP wireless mouse not working

Make sure you plug in the USB wireless dongle, which is what the keyboard and mouse transmit to. It will light up Blue when the connection is made.

Read other 9 answers

after updating laptop on 6th oct wireless mouse is not working.when i search in device 2.4g reciever is there.i have already done hard reset but still it not working. Mouse is iball freego 2.4g wireless optical mouseand even when i went to download software in support it msg me:"We were unable to retrieve the list of drivers for your product." Help me out 

Read other answers

Okay so not to long ago my laptop's touch pad left click stopped working my left click but I didn't care because I used my wireless mouse for games but 1hr ago I restarted my laptop and now my left click works but my wireless mouse doesn't work so now I'm mad since I hate using the touch pad for games since it's harder and it sucks so can anyone help me with this problem I think it's going to be a simple fix. I clicked on Devices and Printers, then I see the mouse and I click troubleshoot and it doesn't find the problem it says it's working fine. I tried the FN + F9 and it disables the touch pad and I do it again and it enables the touch pad but not the mouse does nothing the my problem. I tried uninstalling it and reinstalling it didn't work.

A:Wireless mouse not working no more.

have you checked the mouse batteries?

Read other 4 answers

my microsoft wirless optical mouse is not working. the pointer or loading hourglass is frozen in one postion. i've changed batteries reset the connect button on the mouse and reset the only button on the receiver ,i'm not even sure what it is. i re-booted several times and i'm just stuck. i also plugged in an old wired mouse and it did the samething. don't know what to do.

A:wireless mouse not working

Are you using the PS/2 ports or the USB?Try to switch the ports. 

Read other 3 answers

My Microsoft wireless optical mouse is working very erratically. In the past week or so, when I plug the receiver into the USB port, the indicator light does not come on and the mouse does not work. Then if I restart, sometimes it does work OK, and sometimes not. Also, sometimes shutdown hangs. I have a Compaq notebook with xp sp3, Zona Alarm and Avast av. The same mouse has been OK for three years or more. The mouse battery is OK, it is the USB connection or the USB power that seems to be causing the problem. I bought a new MS Mouse and it has the same problem.

A:Wireless mouse not working

Read other 12 answers

Ok here is some information I will post.
Currently I am or was using a Wireless Mouse (USB) from Logitech.
this mouse has been working fine until a month ago.
Every now and then when I re-plug the USB to different port or same port it worked for a little while and stopped again. But until now I could work by because I could use it.
Now, it works for 5 sec, most time it doesn't even work, and stops working.

When I go to Device manager below "Mice and other pointing devices" and click "Properties" on HID-compliant mouse" the Device status indicates "This device is working properly" of course, in actuality it doesn't really work. I have done a lot of this that most "Solution" told to say, but I am willing to work it out from Scratch now from 1 on 1 help.

Could someone be able to help me?

[Edited] sorry I didn't noticed that I posted this on wrong part, it was my 1st time using this website and posted on wrong forum

A:Wireless Mouse Not working

Did you change the batteries in the mouse? When you do, next to where the batteries go in, there is a Wireless reset button, you can hold this in for a few seconds with a tip of a pen. This should re-connect with the controller. The controller may also have a reset button on it which will rescan for wireless devices.
What is the make and model# of your Logitech mouse? Go to the Logitech drivers page find your model # and download the driver for your mouse: Product Support & Software Downloads: Mice - Logitech
If all this fails, contact Logitech support. And consider replacing the mouse.

Read other 4 answers

I have a wireless Gateway mouse and keyboard but my computer is Dell. My problem is the mouse works but the little black box that supposed to work with it all of a sudden is not working. I have to press the button on the box every second to keep turn it on and keep it working. I know that it is plugged up right, so what else could be the problem? I'm thinking that since my computer has been updated, now this hardware is no longer compatible with my dell system. I got the keyboard and the wireless mouse when I bought my computer system in which best buy gave it to me for free. I could you some help before I have to invest in another keyboard and wireless mouse set.

Thanks cvcollins

Read other answers

The wireless mouse on the hp laptop is not working . The mouse and computer show it active but pointer will not move

A:wireless mouse not working

Read other 6 answers

Not sure what to try next? why has my mouse stoppped working, touch pad still works, cannot get new wireless mouse to work with vista?
how to reload usb hub original set-up?

microsoft intellimouse explorer, 6.0 software
windows updates, and shows that appropriate software is installed...listed in device manager along with a ps/2 always loads when reboot...

A:usb wireless mouse still not working

Read other 6 answers

Okay, so I have a labtec wireless keyboard and mouse. Now, initially everything was fine. Then I click the connect button on the, um, I'm not sure what the correct term for it would be actually, but the thing that connects directly to my computer. Anyway, I did that to reset it after changing the batteries, and all of a sudden, it's no longer working. Well, the mouse that is. The keyboard's working fine, although I had some trouble with it at first, but after a couple tries, I got it to connect. I'm having no such luck with the mouse, though, and I've tried countless times now. As we speak, I'm currently using my old wired mouse.

So, does anyone know what the problem is? I know the batteries were inserted properly, and as I said, there were no problems before (well, aside from the fact that I needed to change the batteries constantly). And I've only had this for about a month now, by the way. So, I really shouldn't be having any problems. God, I'm ready to pull my hair out right now.

A:Wireless mouse not working

Read other 6 answers

I got a Microsoft Wirless Optical Keyboard and Mouse to go with the new Dell Latitude notebook issued by my employer. The wireless receiver had a PS/2 and USB connector from the wire coming out of it. The Dell had only 2 USB plugs in the back, so I got a PS/2>USB converter and used both USB ports. The keyboard worked when the one native USB plug was attached to the lower USB port on the Dell, but not when I used the upper USB port. The mouse did not work at all no matter how I switched things around. This is a brand new system wiht XP professional, 512 ram and I'm buying Microsoft products and the thing won't work. Wonderful. Any ideas? Thanks.

A:Wireless mouse not working

Did you have to put the USB adapter you bought on the mouse connector? if so, often times the usb adapter will only work if it was made for the mouse (or keyboard for that matter) you are trying to use it on. You may have to go to Micro$oft to get one that will work!

Read other 1 answers

Hi, I have a Kensington Pocket Mouse Pro Wireless for a laptop. The laptop is a HP ZV5160. I am getting an error when plugging into the laptop. "A problem occurred during hardware installation. Your new hardware might not work properly" If I go to device manager and un-install and scan for new hardware it sometimes will work but it can take many many tries. I called tech support and they said there is a conflict with the touch pad but they offered no solution. This mouse works fine on other laptops. Is there any known reason why this would not work with a HP? Is there any fix that is known. I had a Targus wireless mouse and it worked fine but was not a very good mouse. This is much better when it works. There is no software installed for this.
Thanks for your help!

A:Kensington wireless mouse not working

Have you the latest drivers for your OS?


Read other 1 answers

The wireless mouse that came with my system is not performing well. The cursor skips around.  Is there a software update for the mouse that came with it? What other issue could it be?  Are there any other settings in Windows 10 I can change that might solve the issue?

A:Wireless mouse not working correctly

@jwblue?, welcome back to the forum. The first thing that I would do is, change the battery and move the USB receiver to another USB port. Next, I suggest going into the Device Manager / select Mice and other point devices.  Find your mouse in the list and right click on it and select Update Driver Software.  If there are more that one entry, do the same with each entry.  I do this with all of my devices periodically even with Automatic Updates enabled. Last, you can go into the Control Panel / Mouse.  Check the settings to see if it helps you problem. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

Read other 1 answers


I own a 1 month old hp laptop with vista 64 and I used a targus wireless mouse (AMW15) and everything worked fine. Until tonight.

Here's the scenario, I'm running software X on my computer and suddenly, everything crashes: blue screen. It wasn't the first time it happened with this software (it doesn't work perfectly with vista) and I know it's just a "safety restart" like my windows help assistant pop-up says. I let my laptop reboot and I click "start windows normally" as usuall.

Everything works fine so I open msn messenger and TADAH! my mouse stops working. I first thought my mouse needed to be pluged to recharge, so I plugged it in. Nothing works.

So I disconect/reconnect my signal receiver and a pop-up window tells me my computer can't find the drivers for my "unidentified device"...

I go on the Targus website to find out there aren't any drivers for that kind of mouse. So I reboot and still, nothing works. I also tried to push the reset buttons on the back of the receiver and the mouse. The light on the receiver blinks, waiting for the mouse signal and it stops blinking when I push the button under the mouse (which is normal) so I guess it's not a communication problem between the mouse and the receiver.

My computer is plugged in, my mouse too. I tried all my usb ports ans still, nothing works.

I am desperate. Please help me lol

A:Wireless mouse stops working...

Read other 10 answers

Hello my friends,

I have a mouse GE99917. The battery is good. When I plug usb receiver on PC, automatically installs the drivers, but it doesn't work.

Can anyone help me with the drivers?

Thanks All !!!

A:Wireless Mouse 2.4 Ghz GE99917 not working.

Hi there ... There are two buttons one on the Mouse and one on the Receiver ... Make sure they are both turned on then Install the latest Driver ...

Read other 3 answers

It started out yesterday, myt keyboard and my mouse are both wireless as seen in the title. They are not working in Windows or login screen but works in BIOS and advanced settings options. Can we try to avoid using a ps2 and keep things simple as possible?
I am open to any suggestions, 
My mouse is a pcgearhead and I got it yesterday
My keyboard is a k800 wireless Logitech keyboard,.
This started happening when I uninstall the driver in the USB of device manager.
Can we get a reply as soon as possible ? =) 
Remember I can't use a mouse and keyboard when the login screen appears 
I tried the legacy and unplugged and plugged in like a billion times. 
Yes, I have tried multiple mouse,stuck in Windows login right now
I don't think I put my forum in the rightcatagory. If not tell me.

I am writing via my tablet

Read other answers

I was using my Targus wireless mouse in my house tonight and it was working just fine, like it has been for the last 4 months. I decided it was time for bed and closed my laptop, making it go into hibernation mode. When I got to my room I plugged it into my USB hub, and the alert sound did not go off, even though the light was on the reciever. I plugged it into a direct computer port and still no signal. The reset button is supposed to make the LED flash, but it doesn't now.

It's a usb1.1, but that shouldn't matter because computers and hubs are reversable right?

I did a quick check in my control panels to see if it was recognized but just didn't sound off, no mouse there though. I tried restarting the computer with the Rx unplugged, then plugged it in after it was fullly booted.

I already emailed targus, but god only knows how long it'll take for them to get back to me. Anyone have any ideas on what to do?

A:USB wireless mouse stopped working

Read other 11 answers

Running Win 7 64 bit on a Dell laptop. Previously had an older MS wireless mouse that worked fine. Went to upgrade to IE 9, and the mouse quit working. After repeated tries at un-connecting/re-connecting the USB, restarting computer, all met with failure. The system still does not recognize the device in the USB port. Have tried other ports as well with same result.

Being an older wireless mouse, went and purchased a newer HP optical wireless mouse. No driver included to install (no software at all). Same results in each port tried (3 in total) as the previous mouse. Device not recognized and not installed. Plug and play is on per what I can find in the system. New batteries were tried for both devices. Placing the mouse and receiver in different distances between while hitting the 'connect' buttons did no change. verified the new mouse is on the compatibility list for Win 7 64bit. Tried running the troubleshooter but it takes me continuously to the device page telling me the device is not recognized and not installed.

Tried a system restore to yesterday, before I did the IE 9 upgrade/install (via online). Noticed System Restore said 2 windows updates were done at the time I did the IE upgrade. Completed system restore - no change for either mouse after trying all the above again, with system restarts as well.

Any ideas? Thanks in advance.

A:USB optical wireless mouse not working

You can try....
Tips for solving problems with USB devices

Read other 2 answers

Thought I would be considerate and post this as the other thread (marked solved) is closed and isn't solved.


My symptoms were - wireless keyboard worked but wireless mouse didn't. Tried pressing the sync button on the mouse but to no avail.

My fix:
1. Take USB stick out.
2. Take batteries out of the keyboard
3. Plug USB back in TO A DIFFERENT SLOT. This causes windows to find the mouse and re-install drivers.
4. Once mouse is working put batteries back in keyboard

Worked for me.

Read other answers

Yesterday a friend asked me to help him move. I was the "chosen one" to move the computer (no problem: I work on them, right?). I disconnect the computer from the old house and set it up in the new one. Once installed, the wireless mouse won't connect (but the wireless keyboard will).

Here's what we're working with: Dell Dimension 2400 running Windows xp Home Edition. Logitech Cordless Desktop EX110. No speakers. No third party graphics card. No printer. No extra bells and whistles; just straight "wireless" keyboard + mouse, mini tower, and a monitor.

Here's what's been tried:

Change the batteries
Plug into different ports/different configurations
Make quadruple sure the connections are secure
Check continuity on wires between receiver and connector
Update software
Malware check
Follow all setup protocols to the T (to the tune of "push this button first, then that one" When I do that, the lights on the receiver follow normal protocol. When I press the button on the mouse, a light comes on, but apparently nobody is home; it simply doesn't connect)

Any solution presented needs to account for why it is that I should shut the computer down in the one location, disconnect everything, reconnect everything (securely--I am rather careful about that) in a new location, power up, and have this problem.

Here's the ONLY difference I see between the locations: In the former location, they had their computer hooked up to... Read more

A:Solved: Wireless Mouse Not Working...

Not one response?

That's ok...I'm not hurt.

But I did figure out the essential: What I know is that the mouse isn't fully functional anymore. What I don't know is what happened in transit from the time I turned the computer off, loaded everything, carried it to the new house, hooked it up, and turned it on. ESD? Physical shock? I don't know. All I know is that when I push the mouse buttons the optic light doesn't light up brightly like it should. The software detects the mouse, so some signal is getting through, but something else on the logic board is broken. Looks like I owe my friend a new mouse.

Read other 3 answers

None of the screen savers work when my wireless mouse is plugged into my laptop.

I'm running Win7 ver 6.1 build 7600. The previews work and it works when the mouse is unplugged-- any way to fix this problem?

A:Screensavers not working with wireless mouse

Welcome to Seven Forums, misu.

We'll probably need more information in your System Specs to really help, but a good first place to start is to go and get the latest drivers for your wireless mouse from the manufacturer - don't rely on the drivers that Microsoft may have installed, there have been reports that a number of Microsoft supplied drivers cause problems for one reason or another.

Read other 1 answers