Over 1 million tech questions and answers.

I can't get rid of Skype or Skype Click To Call!!

Q: I can't get rid of Skype or Skype Click To Call!!

I have tried everything imaginable to get rid of these two.  I can delete Skype via 
control panel, but it comes back and re-installs itself.  
Click to call will not go away.  When I try to use the control panel I get a message that 
says, "close Chrome browsers to uninstall".   I've tried doing that and still get that same message.
I've even uninstalled Chrome and re-installed it with the same result.
These two are like a bad dream.   
Any help with completely deleting both would be appreciated.
 
Regards, 
Len

RELEVANCY SCORE 200
Preferred Solution: I can't get rid of Skype or Skype Click To Call!!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: I can't get rid of Skype or Skype Click To Call!!

If you haven't followed the instructions given in link below....try that.
How can I completely uninstall and then reinstall Skype for Windows desktop?
 
You can also try using Revo in Advanced Mode to remove Skype.
Download Revo Uninstaller Freeware

Read other 3 answers
RELEVANCY SCORE 108.4

Just been having a clearout and I installed Skype some months ago but never got around to using it so whats the point in having it take up space, right?

The main application seemed about average for this kind of app but look what I found when I used Revo Uninstaller to get rid of the click to call thing!

I bet my o/s breathed a huge sigh of relief. Why on earth would any application have to be so devastatingly intrusive in the registry?



Also, how much crap would have been left behind had I simply removed it with Windows installer?

A:Skype Click to Call

Looks like Skype was never uninstalled correctly. It shouldn't have left that many keys behind.

Read other 3 answers
RELEVANCY SCORE 108.4

The click to call feature stopped working on my Dell XP, using Chrome, and will not work on any other browser either. When I DL it, and hit run, it gives me a Win32 error, and won't install. I use it paired with Votebuilder website for making political calls, and it is soo much faster. I hope to buy a new(er) computer, but not sure when I'll have the money, and am hoping you can possibly get me running click to call on this old jalopy!Edit: Moved topic from Windows XP to the more appropriate forum.~ Animal

A:Skype Click to call

Try a complete uninstall and reinstall. Go to the link below. Once on that page click on the link for Complete Uninstall.
To completely uninstall and reinstall Skype for Windows desktop 
 
I did a brief search to find out if XP no longer supports the click to call feature.....did not find anything mentioning that.
If the complete uninstall....not just a simple uninstall...and reinstall doesn't work, then you might want to try an older version. Especially
if the problem occurred right after updating Skype.
 

Skype 6.9.0.106
03 October, 2013
(7 months ago)
31.04 MB
 
 

Read other 2 answers
RELEVANCY SCORE 102.8

After receiving a msg “welcome to nginx!” in every website that I go to using any browser even after deleting browsing history, my pc was reformatted. However it became extremely slow, it always hangs and I receive the msgs: “The following plug-in has crashed: skype click to call” and “The following plug-in has crashed: Shockwave flash”. I have deleted browsing history as advised, downloaded Shockwave Flash in the adobe site and updated java, same thing. What do I do next?

Thanks!

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: AMD Athlon(tm) II X2 255 Processor, x64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 991 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430, 32 Mb
Hard Drives: C: Total - 238368 MB, Free - 225239 MB; D: Total - 238467 MB, Free - 168500 MB;
Motherboard: Emaxx Technologies, Inc, EMX-MCP61M2-iCafe
Antivirus: AntiVir Desktop, Not Updated
 

A:slow pc, plug-in has crashed: Shockwave flash and skype click to call

I would first get a hard drive diagnostic test out of the way before looking elswhere - just as a "first step" in troubleshooting the cause. If the hard drive passes with flying colours - hooray - at least you know it's not that.

Test it with the drive manufacturer's own diagnostic software, links here: http://www.tacktech.com/display.cfm?ttid=287

Or you can use Seagate SeaTools to test any hard drive, regardless of brand: http://www.seagate.com/ww/v/index.j...toid=552bd20cacdec010VgnVCM100000dd04090aRCRD
 

Read other 3 answers
RELEVANCY SCORE 93.2

Hi everybody,
we are trying to implement a whitelist for IE Add-ons via GPO. So we filled the Add-On list with all the CLSIDs we need.
To improve security we would also like to set the "Deny all add-ons unless specifically allowed in the Add-on List" option to prevent users from installing toolbars or other shady stuff. Unfortunately, this seems to break some things like
"Click-to-Call" even tough all corresponding Add-Ons are activated via the whitelist. We also have another web application that generates a PDF file when clicking on a specific button. That also does not work anymore (nothing happens when clicking
the button).
Internet Explorer version is 11 with latest patches on Windows 10 1709 (1803 shows the same behavior). Haven't tested other Windows versions yet.
I hope you guys can help.
Thanks in advance,
MBTN

Read other answers
RELEVANCY SCORE 85.2

For quite a while now, Skype tends to become more resource intensive and sluggish. It started happening around the same time this guy posted the same exact problem, but it doesn't appear to have been resolved: http://forums.techguy.org/all-other-software/1021436-extreme-skype-lag-i5-8gb.html
As he says, I can launch Skype and it loads quickly and everything feels fine. Once I'm 2-5 minutes into a Skype call however, every part of the Skype interface turns sluggish and nonresponsive. Clicking on an interface button or chat box yields a response only 10 seconds later. Meanwhile, the CPU usage jumps from about 5% to 25%, RAM usage from about 100k to 600k, etc.

Things to note:
The Skype lag both occurs when the 4th core is unlocked and when it is locked. (clock speed is 2.7ghz)
Even during Skype's sluggishness, I typically have 1-3GB of RAM free as observed via task manager.
The Skype lag generally does not affect other programs from functioning.

Has anyone found a solution to this other than downgrading to 3.5? I would like to keep the current version. I would be willing to settle for a recent version, as well, if anyone can fix this for me. It means I can't call anyone without fear of Skype crying.
 

Read other answers
RELEVANCY SCORE 85.2

Hi Folks,
does using the video call feature in Skype add to my 10gb download allowance?

A:Skype Video Call

Yes, everything you do on internet adds towards that limit. Videocall is somewhat "expensive" in terms of bandwidth, depending on the quality you use.

Read other 2 answers
RELEVANCY SCORE 85.2

Version : Windows 8 Pro
5 last key : *HCBQP
INSTALATION ID : 3867526 9017672 2860424 6838326 5480575 0797760 3227476 4225283 1622005

the skype reject my call,,

can help me??

Read other answers
RELEVANCY SCORE 85.2

I came home after my computer had been asleep all day (10+ hours), got on a Skype video call with someone, and within a couple minutes I got a blue screen.

The system seemed sluggish when restarting and windows was being a little finicky once it came back on - explorer disappeared for a few minutes and when it came back I noticed the Nvidia GeForce Experience icon that usually sits in my tray has disappeared.

I updated my GPU drivers yesterday as well as GeForce Experience. Nothing significant otherwise has happened in the last few days.

A:BSOD during Skype call

Welcome to the forum.

BSOD was caused by Logitech Camera driver. Please update it to the latest version available and see if that solves the problem.

Driver Reference Table - lvrs64.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper


Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Usra\Downloads\LadyRaine\SF_24-01-2014\012414-35521-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`02e1b000 PsLoadedModuleList = 0xfffff800`0305e6d0
Debug session time: Sat Jan 25 09:58:01.340 2014 (UTC + 6:00)
System Uptime: 8 days 19:39:22.573
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
...........................................
*** WARNING: Unable to verify timestamp for lvrs64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvrs... Read more

Read other 2 answers
RELEVANCY SCORE 85.2

windows 7 how can I do a call on skype?

Read other answers
RELEVANCY SCORE 85.2

from a few months now i've been having a problem: When i try to call someone on skype and i have MBAM pro on computer freezes and my only option is to hard reset

Tryed to add skype as a exception in MBAM but that doenst help

A:freezing when trying to call someone on skype

See if you can add the whole folder MBAM resides in as an exception.

Read other 5 answers
RELEVANCY SCORE 85.2

Hi, as stated in the title, I can not search web. This happened after a skype call. It is my sons computer so I am going on what he said. I ran malwarebytes (deep scan) and CCleaner. Still can not serch. This is the case w/ msn, yahoo, ie , firefox, google, and google chrome. In yahoo I can search images and get results. When I type something in and hit search web, I get Error 404 not found, a line across the page and under the line the letters nginx. The computer is emachine running on Vista. Any help would be great. I also went in and checked the proxy, nothing is there.

Thanks so much
 

A:Can not search web after skype call

Read other 12 answers
RELEVANCY SCORE 85.2

I've had BSOD's before a clean install of Windows 8.1. Ran diagnostics and updated drivers and even did a memtest (6 hours 10 tests) no errors.

After clean install... no problems for 3 days and I've recorded everything I've added or installed in a journal.

As soon as I jumped on a Skype call I got a BSOD. Couldn't catch the error... it was overstack buffer of some sort.

Before the clean install I had BSOD's occur from Gaming and Skype.

Any ideas? All drivers are up to date and I don't seem to have any hardware issues because of all the tests I've run.

Could updating these cause problems:

PCI Simple Communication Controller
SM Bus Controller


Here's what was removed and now things work:

App name
Publisher
Version

Audacity 2.0.5
Audacity Team
2.0.5

Camtasia Studio 8
TechSmith Corporation
8.4.2.1768

Catalyst Control Center
AMD
1.00.0000

Dell System Detect
Dell
5.9.0.5

Intel(R) Manageability Engine Firmware Recovery Agent
Intel Corporation
1.1.0.36960

Intel(R) Management Engine Components
Intel Corporation
9.5.23.1766

LAME v3.99.3 (for Windows)

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Corporation
10.0.40219

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Corporation
10.0.40219

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Corporation
11.0.50727.1

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Microsoft Corporation
11.0.50727.1

My Dell
PC-Doctor, Inc.
3.5.6426.2... Read more

A:BSOD during Skype Call

Hi CaddyQuin ^_^,

Has your problem been resolved? If not then please follow the instructions over here and follow the Step 1. :-

Blue Screen of Death (BSOD) Posting Instructions

Let me know how it goes.

Also, I see that there is another thread created by you over **here**. Now, since you have created a new thread could you please delete that one?

Read other 2 answers
RELEVANCY SCORE 84

I just upgraded our computer to Windows 8, but it crashes during a Skype session. I installed the W8 desktop version of Skype, not the app version. I need the small window on top of the screen, and this is only possible with the desktop version, not with the Windows 8 app version!!

I already reinstalled Skype, but the problem persists.

I attached the SF file for analysis.

Thanks in advance for any suggestions!!

A:Windows 8 crashes during Skype call

download the latest version of skype
what is your win8 version?

Read other 5 answers
RELEVANCY SCORE 84

As the title suggests, I am getting a bsod upon making skype calls. The bsod is instant as soon as the call is made. I also get blue screens when using the screen record feature that came with my Graphics card. Windows is also constantly giving me notifications that my Graphics card has stopped responding and has recovered. I have re-installed my drivers and operating system, I have run the windows memory diagnostic tool and restored my pc to a later date. None of this has worked So I have come to these forums seeking help. My PC log is attached. Thank you for your time.

A:BSOD upon skype call dxgkrnl

Hello and welcome Sam mate dump files are suggesting uninstalling the Catalytic Control Centre first see how you go then reinstall if you want


Code:
ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
FAULTING_MODULE: fffff80002e0a000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 55b838cd
FAULTING_IP:
atikmpag+ccac
fffff880`03d53cac 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
STACK_TEXT:
fffff880`04bac818 fffff880`03a9b134 : 00000000`00000116 fffffa80`0bfde010 fffff880`03d53cac 00000000`00000000 : nt+0x735c0
fffff880`04bac820 00000000`00000116 : fffffa80`0bfde010 fffff880`03d53cac 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
fffff880`04bac828 fffffa80`0bfde010 : fffff880`03d53cac 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`04bac830 fffff880`03d53cac : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`0bfde010
fffff880`04bac838 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`03a9ae3e : atikmpag+0xccac

STACK_COMMAND: kb
FOLLOWUP_IP:
atikmpag+ccac
fffff880`03d53cac 4883ec28 sub rsp,28h
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: atikmpag+ccac
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
BUCKET_ID: WRONG_SYMBOLS
FAILURE_BUCK... Read more

Read other 9 answers
RELEVANCY SCORE 84

Hey guys, could anyone recommend a safe 'Call Recorder' app for Skype. I just want something that I know is trustworthy.

Thanks!
 

A:Safe Call Recorder for Skype?

Read other 10 answers
RELEVANCY SCORE 84

Hey, I've been recently encountering some rude disconnectedness during most of my Skype calls. Over the past few weeks I've had about 6 BSOD's and 4 of them occurred while in a Skype video call. The other two were video driver related and haven't occurred since (from what I believe)

Just a warning that I'm not extremely good with Tech vocabulary so dumbing it down a bit will be appreciated.

A:BSOD when in Skype video call

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {1200007, 2, 1, fffff8800511483e}

Unable to load image \SystemRoot\system32\drivers\cmudaxp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cmudaxp.sys
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
Probably caused by : cmudaxp.sys ( cmudaxp+5983e )

Followup: MachineOwner
---------
cmudaxp.sys looks like refers to your ASUS Xonar DG Audio Device


Code:
-------------
Sound Devices
-------------
Description: Speakers (ASUS Xonar DG Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_84671043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/10/2011 03:44:16, 2725376 bytes
Other Files:
Driver Provider: ASUSTeK
... Read more

Read other 5 answers
RELEVANCY SCORE 84

Hey. I recently discovered the call info tab in Skype and I've been trying to troubleshoot general video problems. A few questions:

1) What does UDP Status mean? I noticed I got local:bad when connecting from a tethered smartphone connection instead of my home internet. I'm sure mobile data isn't as good for Skype as home internet but I'm wondering why the UDP status dropped when our sent/received bandwidth wasn't too bad.

2) What are the factors that cause packet loss? Is router speed one of them? I use a wired connection and my packet loss is always 0%, but I noticed it was also 0 (or close to it) when I connected wirelessly to my router, while my girlfriend with a slower router usually hovers around 1-2%.
Also, what are the observable symptoms of packet loss?

3) is Relays ideally supposed to be 0? I've seen it change from 0 to 4 without really changing anything on my end.

4) What do the various FPS counts mean? For both video capture and video send I usually see 15/30 but I'm not sure what the slash means.

5) How much up/down bandwidth does skype need for the transfer quality to count as Good? I usually get ~250kBps up and down with a 25Mbps down/10Mbps up DSL connection. I'm not sure how much skype is using or if that's as high as it can get with my connection.

In general, I'm trying to figure out what some of these statistics mean to see if we can get smoother video chats without increasing bandwidth, because my ISP... Read more

Read other answers
RELEVANCY SCORE 83.2

My son's Windows 7 laptop, when using Skype, the person receiving my call cannot hear me. I cannot record a test recording on Skype either. Can anyone please help please?
 

A:Solved: Skype call receiver cannot hear me

Read other 7 answers
RELEVANCY SCORE 83.2

Recently I am seeking for great available programs to record some important Skype video calls, since I need to do some academic group work with my partner and collect data. And a few weeks later, I need to add some video clips showing our process in the class presentation then. Not quite familiar with screen recording, I have spent a lot of time searching for workable solutions and recording a satisfying video. Some videos come out with no sound at all. Some videos come out with poor quality. Other issues like lags, watermarks are quite annoying. But finally, I finished my assignment and did a great job.
 
For dude in the same situation, I would like to share this eligible application which can save your time quite a lot. It is called ShowMore, a free web application especially for recording screen. Once I took it for recording Skype video call. It works smoothly and I can record as long as I want. Video turns out to be clear without any lag or watermark. My voice can be heard clearly and videos are in high definition. Here is how I use it.
 

 
First navigate to ShowMore.com and find "Start Recording" button, click it. For first time visit, it will ask to download a launcher with which you can activate ShowMore normally. Just download and install it on PC, go back to the web and click "Start Recording" again. The interface will pop out then.
 
There is a gear icon and it is the "Options" part. Configure the settings such as output formats and mouse click ... Read more

A:How to record Skype video call on Windows 10?

It looks great! So it's a video sharing website with an online screen recording tool? Cool!
I have to say that the interface is beautiful.
And it's easy to use, I love it.
Thank you for sharing me this

Read other 2 answers
RELEVANCY SCORE 83.2

Hello

Zoiper and Skype are both installed on my Windows 10 x64 machine. Zoiper allowsthe switching of speaker and microphone between internally and externally. Skypealso admits the switching of speaker and microphone between internally andexternally.
Former, I was not able to make calls with Skype before atfirst having switched in the Zoiper audio settings between internal andexternal back and forth. Currently, I am unable to make call neither with Skypenor with Zoiper. Bothapplications freezing (Windows Audio Graph Isolation using 100% Disk).

Bestregards

Read other answers
RELEVANCY SCORE 83.2

Recently I am seeking for great available programs to record some important Skype video calls, since I need to do some academic group work with my partner and collect data. And a few weeks later, I need to add some video clips showing our process in the class presentation then. Not quite familiar with screen recording, I have spent a lot of time searching for workable solutions and recording a satisfying video. Some videos come out with no sound at all. Some videos come out with poor quality. Other issues like lags, watermarks are quite annoying. But finally, I finished my assignment and did a great job.
 
For dude in the same situation, I would like to share this eligible application which can save your time quite a lot. It is called ShowMore, a free web application especially for recording screen. Once I took it for recording Skype video call. It works smoothly and I can record as long as I want. Video turns out to be clear without any lag or watermark. My voice can be heard clearly and videos are in high definition. Here is how I use it.
 

 
First navigate to ShowMore.com and find "Start Recording" button, click it. For first time visit, it will ask to download a launcher with which you can activate ShowMore normally. Just download and install it on PC, go back to the web and click "Start Recording" again. The interface will pop out then.
 
There is a gear icon and it is the "Options" part. Configure the settings such as output formats and mouse click ... Read more

A:How to record Skype video call on Windows 10?

It looks great! So it's a video sharing website with an online screen recording tool? Cool!
I have to say that the interface is beautiful.
And it's easy to use, I love it.
Thank you for sharing me this

Read other 3 answers
RELEVANCY SCORE 83.2

We have an Infocus projector setup with a wireless adapter which allows us to project from any computer from anywhere in the building to our Conference Room. We are trying to get video conferencing working, the problem I have is I can see the video fine on a video call from the laptop screen. When I try to project the image to the Projector, I see the outline of the video box, but where the video should be there is nothing, I still see my desktop. Any ideas on why the image isn't displaying onto the projector? If I open up the webcam software alone without Skype and video myself, it will project just fine onto the screen.

Any and all ideas are greatly appreciated.
 

A:Feeding Skype Video Call thru Projector

Any suggestions?
 

Read other 1 answers
RELEVANCY SCORE 83.2

I have been a regular user of Skype for several years. In the last few months Skype has started crashing more and more regularly, until now it happens every time I try to make a call. Skype has become completely unusable for me. I have done a lot of Googling on this, and while it appears to be a very common problem, particularly for people running Windows 7, none of the suggested solutions has worked for me. When I make a call, I get the error message "Skype has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I click on "close program" and skype shuts down, but no solution suggestions are forthcoming. Suggested solutions I have found on line include updating Flash player for Internet explorer, resetting all internet explorer settings to default and deleting Skype appdata files. I have tried these suggestions without effect. I have done a complete uninstall of Skype, and manually deleted all remnant files and folders, as well as all mentions of skype in registry. I have reinstalled Skype 7.1.0.105 from an .msi installer, as the normal download would not install - it said that it was examining my computer prior to installing, and this went on and on and on forever. Again, this is a frequently reported problem online. The .msi installer worked without any problems, and skype now starts up without any problems, but as soon as I try to make a call, it just stops working.&#... Read more

A:Skype crashes every time I make a call

Do you have a large contact list?

Read other 4 answers
RELEVANCY SCORE 83.2

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8077 Mb
Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
Hard Drives: C: 278 GB (195 GB Free); D: 397 GB (397 GB Free);
Motherboard: ASUSTeK COMPUTER INC., K46CB
Antivirus: Windows Defender, Enabled and Updated
 

Read other answers
RELEVANCY SCORE 83.2

Hello tech guys

I was asked to record my voice as interview introductory, then send it as a file to them via skype,
I tried to check any tools that, but never see any button or option to record a voice call,
Kindly if anyone knows how to do this, to let me know about the steps ASAP,
with many thanks in advance really,
Kind regards
 

Read other answers
RELEVANCY SCORE 83.2

Windows 7 32 Bitand Skype 5.0 new version of Skype no more freezing lost other topic. I am so happy finally skype works on Windows 7 32 Bit Home Premium
 

Read other answers
RELEVANCY SCORE 83.2

skype runs ok in my VISTA HOME BASIC 32BIT, but icon/shortcut of skype in desktop, do not seem instead shows a small null icon, well what to do to be seen ?

A:skype runs ok in my VISTA HOME BASIC 32BIT, but icon/shortcut of skype in desktop, do

Hello Ise,

You might see if creating a new shortcut for it directly from the .exe file of Skype may work instead.

Hope this helps,
Shawn

Read other 1 answers
RELEVANCY SCORE 83.2

Dear
 
I noticed that skype has send to all skype contacts a certain link, to one contact even multiply links.
 
this all happens on the same day: 17th december from 14:30 -14:39.
 
I haven't seen any spam send anymore after that.
 
Skype support told me to reset my password, I did, and to download safety scanner from microsoft. they proviced me with the link.
 
when I try to open the link, the browser cannot load the page, it is stuck in a loop:  sometimes I see a page, but just for a second or even less, then mostly white page, and browser keeps trying to load the page. and in chrome : a  little shield symbol on the right side of the address bar says that it's trying to load scripts from unauthenticated sources. this message dissappears very quickly.
 
 
I have skype installed on two laptops, and on my smartphone (iphone).
 
The problem I told about, is on one laptop that has no antivirus. I did not yet checked the other laptop, if the microsoft page opens or not. but I do have bitdefender internet security (paid) installed on the second laptop.
 
I want to be sure the laptop that has the problem, is virusfree.
 
 
 
Scanresultaten van Farbar Recovery Scan Tool (FRST) (x64) Versie:31-12-2015
Gestart door Momo (Beheerder) op MOMOSONYLAPTOP (31-12-2015 17:11:28)
Gestart vanaf C:\Users\Momo\Desktop
Geladen Profielen: Momo (Beschikbare Profielen: Momo & Nora & MomoSurf)
Platform: Windows 7 Home Premiu... Read more

A:spam send in skype account to all skype contacts - cannot load page safety scan

I downloaded the safety scanner from microsoft from my other laptop without any issue.
 
copied it to a usb, put it on the problem laptop, a full scan and nothing found.
 
I realize I did had a antivirus paid version (kaspersky internet securuity) on the laptop, as I first said that it had no antivirus.
 
I only disabled it because it had problems running.
 
Now I enabled it, updated it and run a full scan. nothing found.
 
I don't know if skype is the cause and not a virus?  the skype workers told me that the cause could be anything (email, virus on computer).
 
I mostly use skype on iphone, and here I'm confused with what the skype workers said: one said that iphone can not be infected, so no need to check the iphone.
an other said: you can download an app from app store to scan for viruses, because it is possible that the virus is on the iphone.
 
This is really not clear anymore.

Read other 34 answers
RELEVANCY SCORE 82.4

Hi

I've had 3 BSODs since the end of January - 2 of them yesterday. The first happened during restart after the system became unstable and would not load any Firefox pages or allow me to close it or stop any processes. I wasn't in the room at the time.

The second happened on boot and whilst I was out of the room, so not sure how far it got before happening.

The third happened a couple of minutes into a video Skype call yesterday. After reboot I was able to resume the Skype call, (although with just video on my side of the call (not receiving video) - we didn't try video on both sides)

System Details:

Model: Dell XPS L702x
OS: Windows 7 Home Premium 64 bit
Processor: Intel Core i5-2410M CPU @ 2.30GHz
Memory : 6GB (1X4GB + 1X2GB) 1333MHz DDR3 Dual Channel
Hard Drive : 500GB Serial ATA (7200RPM)

Windows 7 x64, originally installed on the system, OEM.
System is about 10 months old and so is the OS (no reinstall)

The laptop is always hooked up to a Samsung SyncMaster B2230 external monitor and a Buffalo Ministation external drive.

The first BSOD happened a day after allowing a McAfee technician to remotely reinstall McAfee Internet Security and 4 days after installing Photoshop CS5.

I don't know whether this is related or not, but I regularly get a problem where there is a time-lag when I am typing or before I can click on a Firefox link (though this may be Firefox). There's also a problem with McAfee intermittently using up to 84% of the CPU, so I dunno if that has som... Read more

A:BSOD on restart, boot and during Skype video call

Hi.
Remove Mcafee from your system.

Download and install Microsoft Security Essentials with windows firewall enable.

For your system protection you can also use this Good and Free system security combination.


Finish with the above steps and post back with results\news.

Read other 9 answers
RELEVANCY SCORE 82.4

I recently bought an HP ENVY Notebook i7-6700HQ 17 inch with built in webcam.Windows 10 was pre-installed and I loaded Linux Ubuntu 16.04 LTS next to it, as well as Skype for Linux.When I want to use Skype and I select a contact I only have the option for a call without video even the contact is video capable.I checked with Cheese and it detects the webcam on my notebook.With a previous MSI I had to enable the webcam before it could be used.Is this also the case with this HP laptop?Any other suggestion which I might try?

Read other answers
RELEVANCY SCORE 82.4

Hello, I have been looking all over the internet for a fix for this but so far it doesn't seems like there is a way to fix this.
I'm trying to use Metro apps while in a Skype call but if I click out of the app the volume lowers to about 20% of what it was at before.
"When Windows detects communicates activity" is set to "Do nothing" but it does not control the Metro part of windows 8.1.
Is there some type of hack that be used to stop Metro apps from lower the volume when in a Skype call, Teamspeak or Mumble. As a gamer this makes the Metro part of Windows completely useless.

A:Is there a fix for metro apps audio ducking while in a Skype call

Hi,
I made a test in my testing enviroment, when using Skype(Store APP) for phone call, system background volume would reduce, while after I'm back to desktop, it would return to former volume.

For your situation, this problem can be caused by Sound Card driver problem, you can try to reinstall Sound Card driver for test.

If no use, please also try to reinstall Skype for test.Roger Lu
TechNet Community Support

Read other 4 answers
RELEVANCY SCORE 82.4

Desk top external speaker and headphone settings, testing sound, skype call all are going fine but media player playing time and start or shut down sound not playing. Please how could I solve this problem? Thanks

A:Desk top external speaker testing skype call all are ok but ...

Hi @ZrUlka,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. From your description it seems you are referring to an Acer system with the issue. With that in mind you may want to try out the Acer support site. Acer Worldwide Support - acer.com If on the other hand you are dealing with an HP system, then please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

Read other 1 answers
RELEVANCY SCORE 82.4

Hi.
I hav seen threads about people wanting this, but not the other way around.
When I call my friends on Skype, they hear everything I hear through my headphones. If I listen to music on YouTube, it shows up as microphone input in skype audio settings.
I have searched the forums to no avail, and I have changed possibly all of the sound settings both in Skype and the control panel.

I don't know what sound card I have, nor the name of the software. If needed, how do I find these?

Thank you!

A:Skype sends my audio output to call participants

cant help on the skype issue but, for finding your sound card drivers they will be in device manager, unless you have put in a new sound card then chances are you are running off the integrated motherboard card, if people need it put up what motherboard you have...although i doubt they will, this is more likely to be a skype or microphone setting.

Read other 1 answers
RELEVANCY SCORE 82.4

Trying to help my brother out here. The title says it all but here are the details.

During a Skpe Video call, with myself and others, his video will freeze, then the Skype video will close and restart. This will occur periodically (and frequently). When it happens HIS SKYPE AUDIO IS UNINTERRUPTED.

Now this was happening when he was running Vista. Rather than beat my brains out I upgraded him to Windows 7, which I was going to do anyway. Alas, the problem remains!

His setup (incomplete but I can get the rest...)

Windows 7 x64
HP Pavilion m9250f Quad
4GB RAM
Logitech Video Camera (C210?)
Hauppauge Tuner
Onboard Realtek Audio

Not sure what to look for on this one to narrow the field of possibilities down. I suspect a conflict in resources (interrupts, etc) but it could be something else.

It is almost as if something is waking on schedule... "It's ALIVE!"

He has tried an uninstall of the Logitech webcam and Skype and a "clean" re-install per Logitech's guidelines. No luck.

Searched the internet. Lots of problems with Skype, et al, causing BSODs and/or system shutdowns, etc but could not find one where it was JUST the Skype video restarting while the audio remained connected and uninterrupted. But I might have missed something.

Any suggestions would be appreciated.

Thanks!

A:Skype Video Restarts During Call - Audio Is Uninterrupted

Sir,

Good day.

Have you check this link about configuration Facts & FAQs: What are the Skype settings I should configure while being at CERN?

For this might help to sort out the video call.

Read other 2 answers
RELEVANCY SCORE 82.4

Skype will use 100% CPU and become unresponsive when I attempt to make a voice call. I think it could be malware, but I'm not sure. Here are the logs, and thanks a million if anyone can help!

----
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:27:12 PM, on 11/4/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
C:\Users\Simeon\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Simeon\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Simeon\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Simeon\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Simeon\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Simeon\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Simeon\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Simeon\AppData\Local\Google\Chrome\Applica... Read more

A:Computer runs fine until I make a Skype call

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

Read other 2 answers
RELEVANCY SCORE 82.4

I am running Windows XP on my desktop PC. My version of Skype was upgraded to version 5.3.0.111 today and since the upgrade the video call button has been grayed out not letting me make a video calls. I have a webcam connected via a USB slot. I have tried the following with no success, changing my Skype status to offline and then back to online, uninstalling and reinstalling Skype, shutting down Skype and unplugging and plugging the webcam back into the USB slot and then restarting Skype, Restarting the PC. Unfortunately I am unable to install an earlier version of Skype as when I try to do so it I get a message advising that components are not supported and it suggests I connect to the Skype website to get the latest version of Skype.

I would really be grateful of any help or suggestions anyone can offer to solve this annoying problem.
 

A:Solved: skype video call button grayed out

Read other 8 answers
RELEVANCY SCORE 82.4

So I ended a skype call with my friends and suddenly I can't hear anything from google chrome. However if i'm in a skype call I can hear chrome. I checked my settings and I unmuted everything (it somehow muted everything). I can hear everything else fine. And the weird thing is that now my volume mixer thing doesn't recognise google chrome even though its open.
 

A:Google Chrome's Sound not working after Skype Call

I've heard you might need to [actually] move the audio device bar settings (e.g. sound) up-and-down. Maybe do it from the Control Panel. Worth a try...
 

Read other 2 answers
RELEVANCY SCORE 82

I've experienced some problems and discomfort with skype for win8:
- not able to show screen,
- terrible design,
- very slow response (i.e. when I click RMB, the menu shows up in several seconds, and I expect to see it immideately),
- doesn't understand links to skype chat like skype:?chat&blob=blahblahblah, when I click it nothing happens.

I've also tried skype for desktop, it was even worse:
- when I changed online status to invisible (i've also tried with N/A), skype stopped to receive and send messages,
- when this or another error occurs, I try to kill skype process via task manager, TM then firstly says that skype is not responding (so i am trying to kill process), after that TM stops responding as well.
So when i've tried skype for desktop i had to reboot my laptop about 5 times in a day.

Now I've installed skype from Store back, but I still need to go to skype chat.

Could anyone please help me either make skype 5.x/6.x work on win8, or enter the chat which i need?

Here's my system: http://i.imgur.com/Fu65f57.png

Thanks in advance!

Read other answers
RELEVANCY SCORE 81.2

Skype / Messenger Live video call voice quality (fixed)

Hi All,

I am having a few problems with webcam calls with my folks.

I have installed the latest versions of Skype and Windows Live Messenger on both machines but when using either one for webcam video calls their audio and video coming to me is absolutely fine and so is my video to them however my audio to them is delayed, juddery, and robotic/gravelly (as if i have a sore throat). It is the same in both programs.

Zone Alarm on both machines is configured to allow these programs to run as they wish but still the problem persists.

We both have broadband at speeds usually no lower than 3mb.

Any help apreciated.
Rob
 

A:Skype / Messenger Live video call voice quality

skype is heavily dependant on bandwidth. I use it here in Iraq and with phone calls can be garbled if bandwidth is insufficient. However, it would seem in your case, the problem may be firewall related. I would ensure that all your ports are open for skype. I don't recommend zonealarm as it interferes with many programs.
 

Read other 2 answers
RELEVANCY SCORE 81.2

I have an issue where starting a call on skype (or using mumble, teamspeak etc) makes the sounds of games, music players and whatnot mute.

I have read a lot of posts on several forums saying that I should just go to the communications tab in "sound" and select "Do nothing"... This does absolutly nothing whatsoever. The volume of games etc. stays on 0%.

I first thought this was a problem with skype, but since all programs like it gives me the same issues i figure this is down to a windows issue.

I have also reinstalled my audio drivers. No luck.


Anyone have any other ideas?

A:Windows 7 lowers game sound when starting skype call

I would say its something in the Skype or other similar program, rather than Windows or the sound drivers. Windows only does what the application program tells it to do.

Read other 4 answers
RELEVANCY SCORE 80.4

The BSOD usually happens just when the Skype call ends. It has happened more than once a day, I've re-installed all the windows updates, and tried to update my drivers, but it didn't seem to help. BSODs occur much less, if not at all when I do not Skype while playing League of Legends.

The BSOD problem only happens when League of Legends is involved. My computer has never had a BSOD when League of Legends is not running.

Thank you for your help.

A:BSOD playing League of Legends while on Skype call, error 0x0000003B

just as i thought, it is the actual game crashing, also there is a 0x3B error which indicates a problem with your graphics card, if you can try using a friend's graphics card and see in there is a crash

Read other 6 answers
RELEVANCY SCORE 80.4

My skype contacts are missing with newest skype and the support gives me
"Carissa M.
First, ensure that you are signed in with the correct Skype Name." 
Could anyone upload skype 6.1 or lower please... 
Also does anyone know why the skype crashes when trying to login with microsoft account on newest version 6.3.60.105
Thanks 

A:Skype retarded support: Anyone upload Skype 6.1

You can find 6.1 online with a quick google search, such as at http://www.filepuma.com/download/skype_6.1.0.129-2261/For even older versions: http://www.oldversion.com/windows/skype-5-9-0-123Don't have version 6.3 to verify the crash issue using the microsoft log in.

Read other 3 answers
RELEVANCY SCORE 77.6

Not so much a software support question, but this is the best I could figure it'd go into... but if I have an Office 365 subscription that includes 60 minutes of Skype calling a month, do I still need to purchase a Skype number so people can call me and for people to know who's calling them?

I tested it out as it is right now and when I call my dad's phone, says "Unknown caller."

Read other answers
RELEVANCY SCORE 77.6

I have always used Skype for Desktop and only recently found that there is a Skype Modern App on my system.
From what I have read it would seem the best plan would be to ditch the App and just continue with the desktop version.
Have there been any recent changes that would make the the Modern App a better solution than the Desktop version?

A:Skype for Desktop vs Skype Modern App

They have updated it recently so it doesn't continue to ring even when you have answered the desktop version which is why I uninstalled it in the first place. This means in theory you could install both and answer whichever you felt like at the time.

I prefer the look of the desktop version personally so I never re-installed the Modern App version.

Read other 19 answers
RELEVANCY SCORE 77.2

the sound test is horrific and i actually purchased this notebook for skyping with doctors because i am ill. i cannot seem to figure out the issue. sound in other apps is ok. could someone please help?

Read other answers