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Flex 15 Win10 - Touch screen suddenly stopped work...

Q: Flex 15 Win10 - Touch screen suddenly stopped work...

My touch screen stopped working in early October without myself doing any changes that I'm aware of. The Windows Anniversary update came at that time and might be involved.In the Device Manager, there is no touch screen under "Mice and other pointing devices". There is a "HID compatible touch screen" under HID, which I've tried to disable and to uninstall. It comes back after reboot, but still no function.It could of course be a hardware problem, but it's usually not.... /Andreas

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RELEVANCY SCORE 200
Preferred Solution: Flex 15 Win10 - Touch screen suddenly stopped work...

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RELEVANCY SCORE 88.8

The touchscreen on my Flex 15 stopped working. I am not sure exactly when, but in the last few months.  I am already on Win10, and it has worked fine since the Win10 upgrade over a year ago.  In Device Manager, I can see the HID Touch Screen entry.  I tried uninstalling and deleting it, followed by a restart.  Reinstalled itself on start-up, but no joy.  It claims to be working.   I have seen other similar posts saying to delete entries under Mice... but I don't see any Touch Screen entries there.Interestingly, I see most of the drivers have Event dates of 2-Jul 2017, saying "Device migrated". I am suspecting some delightful Micorsoft "improvement" on that date may have been the cuplrit, but I also feel like the touch screen may have been working after that date.  Unfortunately, I don't use the touch screen very often, but I DO need it now and then. Thoughts?

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RELEVANCY SCORE 87.6

Dear allMy Lenovo Ideapad Flex 14 touch screen was working well until yesterday. I did the usual, restarting the computer, checking if latest drivers were installed, reinstalling the drivers suggested on Lenovo page but it didnīt work.Could you please help with this?Thank youFairyfetch 

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RELEVANCY SCORE 87.6

I noticed my touch screen stopped working yesterday May 14, 2018. I have looked under Human Interface Devices and the HID-Compliant touch screen Properties window says "The device is working properly." I have also tried to update the driver, but the system says there are no updates available and that the only driver in existence is the original (June 21, 2006). I have also tried disabling and enabling the device and several restarts with no luck. Any advice?

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RELEVANCY SCORE 86.4

Hi, i had my motherboard replaced due some manufacturing fault. When i got my laptop back it wasnīt working quite well so i decided to reinstal operating system. I used Backup button and restored my laptop to initial settings. This got me properly working laptop with win 8.1. Afrer i upgraded to win 10 my touch screen stoped working so i did a little research and found some topics with similar problems but any of those  didnīt solve my problem. ? This is screenshot of my deice manager, that unknown USB is my touch screen ( it says: unknown USB device (descriptor request failed)). I tried uninstal this driver, when i do that my touch screen starts working for like 3 seconds and than it stops working again. By the way this is rare to see box called HID in my device manager usually it doesnīt even show up. I tried update drivers through windows update. That didnīt change a thing so i update almost every driver manually (i download all of them from official lenovo support site) . And guess what, that did not worked eather. I am not sure which other solution i tried, because am trying to solve this problem for quite long time, but i feel like i tried everything (even reinstaling win 10) and didnīt even get close to solving this issue.Do you have some idea how to solve this problem?Sorry for grammar mistakes.

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RELEVANCY SCORE 85.6

Hi,My touch screen is disabled upon upgrading to Windows 10, I tried to uninstall HID Compliant touch screen from Device Manager then reboot, but still no luck. Anyone have found a fix? Thanks.

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RELEVANCY SCORE 84.8

So last night I came home from dinner and my laptop was on the floor. It's fallen off my bed before so I didn't think much of it until I turned it on and it didn't respond to my touch. After some investigation, everything that has to do with the touch screen is gone. There are no setting on the laptop for the touch screen and there is no way to calibrate the screen. I'd like to try and avoid factory resetting the laptop as I do not have a way to backup my system right now. (My family member who helped me with this in the past lives in another state now) I also noticed that the computer itself didn't pick up the serial number... I'm not sure if this has anything to do with my problem but it was very off that the setting said the serial number was invalid. I called the support line (the only one I could find was the premium line, what happened to the old one???) and they wont do anything unless I sign up for their monthly package or pay $130 (plus tax I'm sure) to let them remote control my laptop. I've had bad experienced with this and so I'm not going to allow them to do this. Is there any way to download a driver or something that would fix this problem? I have full access to my computer (besides what lenovo has blocked me out of automatically) so let me know if there is something I could look at and show you for more information. I've tried to search for this topic and couldn't find anything related to this. Thanks for the help.Kass.

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RELEVANCY SCORE 82.8

Hi everyone, I have a Lenovo X220 Tablet that has touch screen and pen. They suddenly stopped working today. The LCD screen still works pefectly fine, however. The touch screen is enabled on the touch settings. When I try to calibrate, it does not detect my finger or the pen. I also noticed that when I tried to reinstall the driver and it said "a supported tablet was not found on this system". I have the most recent bios. I am running Windows 7 that came with the laptop. All windows updates completed. Is it possible for the digitizer to be defective, but the LCD screen to work perfectly fine?Could it be just a ribbon failure?Which part would need to be replaced, if this is the case? Any advice would be appreciated. Thank you.

A:X220 tablet touch screen suddenly stopped working

Even though it looks like a single device, it is really 3 separate ones.  There is a basic panel.  There is a static discharge digitizer in the front to sense finger touches.  There is a second Wacom digitizer behind the panel to detect the pen.  Any of them can fail.  The wires in the cable can also crack.  Since both digitizers failed, I would first look in device manager to see if there could be a problem with a USB hub.  (digitizers both connect as USB devices.)  My next guess would be the cable.  Sorry I cannot be more definite.

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RELEVANCY SCORE 82.8

So out of nowhere, my 7737's touch screen has stopped responding to touch.  Mouse works just fine.  Device manager has the monitor driver listed as a "generic PnP monitor", which sounds suspicious... and under Human Interface drivers, there is nothing listed for touchscreens, just airplane mode ***...  I have restarted, driver updated, etc. to no avail.  Any ideas?

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RELEVANCY SCORE 82

All drivers are fine. I have tried disabling and enabling & reinstalling HID touch screen drivers but it didnot work. I have also reset the PC . But i didn't fix. I dont think its a hardware problem. Any solution??   

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RELEVANCY SCORE 72.8

I have two desktops and a NAS drive on my network. Both PC's are Win10. One Pro, the other Home. Everything was working beautifully then out of nowhere the Home machine just stopped accessing the public folder on the Pro machine saying it didn't have permission. I thought the Public folder didn't need permissions if it's shared with Everybody. But it will access and read the other non-public shares on the Pro machine. Weird The Pro machine, however, doesn't even see the Home machine on the network any more, although I can ping it. Again, weird. I had a mapped drive to the Home machine which is now broken. Both PC's can see and access the NAS drive. No settings were changed, nothing was touched, it just worked one minute and stopped the next. The Pro machine was just updated to Build 10586.3 on 11/13/15. But I don't think that caused it because everything worked until the 17th. All the network settings were correct and they have not been changed. I can't find anything about it on the internet except the typical "Make sure Network Discovery is on and file sharing is enabled." Yes, Network Discovery is on and file and printer sharing is enabled on both machines. Still no go. So I'm guessing I'm the only one with this problem. Lucky me. Anyone have any ideas?

A:Win10 suddenly stopped seeing other computers on network

10586 broke my network of 9 computers as well...There is a Name Resolving problem right now...
If you are using upper case and lower case for your computer names and or shares rename them'
so they have all the same case Upper or Lower...I was able to fix my network issues on all except
one PC that is on a Wifi link (I can see that one still from a Windows 7 PC)...

This may help some...May not fix all issues depending on your installation.

(don't forget to reboot PC and Router).

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RELEVANCY SCORE 72.4

Nothing different happened between turning off the computer & turning it on to keep working & yet all of a sudden the touchscreen doesn't work?? It's almost as if it was turned off? Is that a setting that can be turned off or does this need to be fixed or something?  So annoying!! 

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RELEVANCY SCORE 71.2

Hello,  I have an Envy17 and yesterday the touchpad suddenly stopped. No warning no nothing. It was working fine and then I closed the laptop for a few (did not shut down all the way) and the next time I opened it (bout an hr later) the pad was dead. Tried uninstalling and reinstalling the driver, numerous re-boots and installing computer/windows updates. Still does  not work. Have tried to double click the opper corner in case it was accidentally turned off but still nothing. When you go into settings, it says it is working properly. Anything else I can try?  ThanksLacyayn

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RELEVANCY SCORE 71.2

Hello,  I have an Envy17 and yesterday the touchpad suddenly stopped. No warning no nothing. It was working fine and then I closed the laptop for a few (did not shut down all the way) and the next time I opened it (bout an hr later) the pad was dead. Tried uninstalling and reinstalling the driver, numerous re-boots and installing computer/windows updates. Still does  not work. Have tried to double click the opper corner in case it was accidentally turned off but still nothing. When you go into settings, it says it is working properly. Anything else I can try?  ThanksLacyayn

A:touch pad suddenly stopped working

Need model number but have you tried going into F2 diagnostics and see if there is a pointer device test you can run from there. 

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RELEVANCY SCORE 71.2

My P51 touch pad has suddenly stopped working. If I delete the drivers then basic functionaly of the touch pad is available (only able to move the mouse cursor) When the driver is installed, I get the following error and the touch pad does not work at all.The nipple in the keyboard does work. A timeout was reached (30000 milliseconds) while waiting for the SynTPEnhService service to connect.

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RELEVANCY SCORE 69.6

Hi - the touch pad on my Satellite Pro L870-18G (Windows 8) has suddenly stopped working (after less than 2 months' use) - which makes the laptop rather difficult to use. According to the device manager there is nothing wrong with the driver - but I tried to reinstall anyway (didn't help).
Do these things normally suddenly fail?

Why does the device manager say there is no problem when there quite clearly is?

A:Satellite Pro L870 - Touch-pad has suddenly stopped working

Maybe the touchpad is disabled. Is there any reaction when you use FN+F5 key combination?

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RELEVANCY SCORE 68.8

My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



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RELEVANCY SCORE 68.4

Hello,
 
we are interested for a touch screen laptop, but this is more for my wife who is a teacher.
She likes the way our Samsung Note handles the S-pen and she would want to use a simialr pen with the laptop at classes.
 
Is there such a facility for pens with sharp edges to be used with a Flex for example?
Or we should jsut get those black, rubber, thick capacitive pens?
 
thanks
 
Moderator Note; subject edited

A:Flex - touch screen Pen/Stylus?

Here is a pen great for writing: http://www.adonit.net/jot/pro/Just search for 'best capacitive stylus' on Google. Pick the one you like mostAre you interested in the ThinkPad 10 perhaps? It has a digitizer pen, it will also disable touch input while the pen is being used. Which is quite useful. It is a small step up to 700 EUR. Also get the keyboard dock.http://shop.lenovo.com/us/en/tablets/thinkpad/thinkpad-10/I can say with 100% certainty your wife will love it. I got its more expensive brother the ThinkPad Helix. If a student can love it, so can the teacher right ;-) ?The ThinkPad 10 has many flexible options she might be interested in. You won't find anything better for that price.

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RELEVANCY SCORE 68.4

is there a way to tell if the previous owner of a Flex 15 replaced the screen with a non-touch screen? it came to mind and I was thinking maybe my touch screen don't work because it is non-touch screen lol.

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RELEVANCY SCORE 68.4

My Ideapad Flex 15 had a Windows 10 update a couple of weeks ago. A week to 10 days later, I discovered that my touch screen was no longer working.
 
I've checked the Device Manager control panels and drivers and everything is up to date. 
I did the uninstall of the HID-Compliant Touch Screen Device & Reboot that is noted elsewhere on the Lenovo Search Results and that simply re-installed the device which still didn't work.
 
At one point I was able to access an update log, which said that the Windows update was done, but below this showed that the update had deleted 2 Lenovo Systems Driver Packages.  Should Windows remove stuff that the MFR included to run the computer??  (Of course once this info window closed, I haven't been able to get it back again either.)
 
Has anyone else had a similar issue or have a solution??
Any ideas would be appreciated.
Thanks
Jim
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 68.4

Hi all, I've owned my Flex 5 for a little under a month now. Truh be told, so far I haven't really used the touch screen, save for on the first day when I was doodling a bit using the pen. Today, I touched the screen quite by accident, and then realised I didn't get any response, so I tried again, only to realize, the touch screen is fully unresponsive. I checked the device manager. it says it's functioning properly.. I checked the website and everything is up to date driver wise. I disabled/enabled/uninstalled, restarted the HID complient touch screen, all to no avail. I'ts true I rarely use the touch screen feature so far, but it sucks to know that in a little under a month, I'm having issues with this feature already. I even went so far as to reset my computer, on the off chance there was some issue/bug. No change. Has anyone had such an issue? Any help would be appreciated. Thanks

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RELEVANCY SCORE 68.4

I just bought this flex 5,(80XB0001US) Windows 10, when it first starts up the touch screen workes, after the windows updates, it no longer works. Any ideas, Tech support has not been able to help. This is the second computer in 3 days that has done this. I was told by support to return the first one, and the second did the same thing. I have reloaded drivers, and reset BIOS to default, and also updated them.

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RELEVANCY SCORE 68.4

Hi all, I've owned my Flex 5 for a little under a month now. Truh be told, so far I haven't really used the touch screen, save for on the first day when I was doodling a bit using the pen. Today, I touched the screen quite by accident, and then realised I didn't get any response, so I tried again, only to realize, the touch screen is fully unresponsive. I checked the device manager. it says it's functioning properly.. I checked the website and everything is up to date driver wise. I disabled/enabled/uninstalled, restarted the HID complient touch screen, all to no avail. I'ts true I rarely use the touch screen feature so far, but it sucks to know that in a little under a month, I'm having issues with this feature already. I even went so far as to reset my computer, on the off chance there was some issue/bug. No change. Has anyone had such an issue? Any help would be appreciated. Thanks Edit : Just realised that the touch sceen is working fine with the pen, but I get absolutly no response when using fingers. Don't know if that helps diagonse anything

A:Flex 5 Touch screen not working

I've had this issue as well. It's not an isolated incident. There are hundreds of posts online related to Lenovo Flex 5-1750 (80XB) talking about how the touch screen has stopped working. It happened to me after I had this device for less than a month. I was unable to update the driver. Even with a tech support person from Lenove we could not solve the issue. So I was told to return the laptop because it's a hardware issue that they need to fix. Yesterday I wrote in another post and said that Lenovo needs to make a driver available so that people can re-install it. Well, it seems like that's just what they did because this morning I've been able to update the driver and the touch screen is back. Windows 10 was able to troubleshoot and apply a driver update. This may or may not work for your situation but the problem is real.

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RELEVANCY SCORE 68

Hello; I purchased 2 Flex 3 laptops a few weeks ago.  One of them had an intermittent touchscreen problem.  It boiled down to a USB driver issue.  In the Device Manager under USB Controllers I got a yellow Triangle with an exclamation next to "Unknown USB Device (Device Descriptor Request Failed)".  If I disabled and then enabled that driver the touchscreen would start working.  I ended up returning that laptop thinking it was just a faulty unit, but today my 2nd Flex 3 did the same thing.  As far as I know all my drivers are updated an I'm running Windows 10. I don't really want to have to disable and enable drivers every other day so I'm wondering if anyone has come across this issue and if so if there is a fix. Attached is a screenshot of the Device Manager.

























bad driver.JPG ?47 KB

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RELEVANCY SCORE 68

Hello, I just bought this laptop and updated it. Came with a pen and everything, was excited.Touchscreen did not work what so ever. Nor does the pen. Called tech support and they said I had no software warrentey and gave me a pitch on why I should buy it. Regardless, did not help. HID compliant touch screen driver is nonexistant, and I'm assuming that's because of the Windows 10 Update, but I can't be sure. Can someone help?

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RELEVANCY SCORE 68

Just installed Windows 7 on my Flex 4 1480. Found all the drivers, but need to make the touchscreen work. Tried to look up the HID input drivers for the screen, but havent had any luck. Any tip? Thank you in advance!

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RELEVANCY SCORE 68

Touch screen for ideadpad flex 4 1580 is broken, the LCD is intact, touch screen is also working for areas where the screen is intact.I want to know which part should I order to replace the broken screen. Quick search on web showed https://www.amazon.com/LCDOLED-Screen-Digitizer-Replacement-Lenovo/dp/B06XDCD89S as possible replacement, will this work?Regards,Flex 4 User

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RELEVANCY SCORE 68

Hello, I need help fixing the Touch Screen on my Flex15D Ideapad. I did a fresh install to Windows 10 and the Touch Screen stopped working. I tried every solution on these forums by going into Device Manager and disabling/uninstalling the HID compliant touch screen driver along with the HID Usb driver in that same section.  I also checked the Mice and Other Pointing Devices>USB Touchscreen Controller(A111) and that doesn't exist there. I checked to make sure the USB Hub is enabled and not disabled under Universal Serial Bus controllers section. I tried installing every Driver in the book from the Support section. I even tried reverting back to Windows 8.1 and STILL NOTHING and I went through all the same steps as I did on Windows 10. And apparently this is a rampant problem with Lenovo Touch Screen laptops with no real solution. Is there anything that works? Thanks.

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RELEVANCY SCORE 67.2

I just recently received a new Lenovo Flex 4-1580. In looking at the Reliability Monitor in the few days I have had the computer, I see the following error regarding the Yoga Mode Control service (ymc.exe) appear twice: ================================================================Lenovo Yoga Mode ControlPROBLEM: Stopped WorkingDescriptionFaulting Application Path:    C:\ProgramData\LenovoTransition\Server\x64\ymc.exeProblem signatureProblem Event Name:    CLR20r3Problem Signature 01:    ymc.exeProblem Signature 02:    1.0.0.9Problem Signature 03:    565e8e46Problem Signature 04:    System.ManagementProblem Signature 05:    4.6.1586.0Problem Signature 06:    575a1410Problem Signature 07:    8cProblem Signature 08:    3fProblem Signature 09:    System.Management.ManagementOS Version:    10.0.14393.2.0.0.768.101Locale ID:    1033Additional Information 1:    0055Additional Information 2:    00559ac27bd4b674f9d8eff07b79830bAdditional Information 3:    c859Additional Information 4:    c859a82bdd4094db9a50556958ef1b41Extra information about the problemBucket ID:    d9335eca3053d05f168651576541165c (129146961989)================================================================ From what I can determine I am... Read more

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RELEVANCY SCORE 67.2

I would like to buy a replacement for my screen due to pink screen problem.LCD touch Screen or LCD cable.Please suggest where to buy replacement and how to look for which model to buy 

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RELEVANCY SCORE 67.2

I downgraded a Flex 3-1130 from Windows 10 to Windows 7 32 bit. I was able to get all the devices working except the touch screen. It worked in Win10, but cant get it going in Win7. There are zero 32 bit Win7 drivers on the support page for this product, I had to get each and every device working by searching the internet, a tiresome task. In the device manager, there are no HID pointing devices to enable. I tried installing the touch pack for windows 7 from Microsoft, and it failed, and tells me that I need a computer with a touch screen. There are however (3) unknown devices in the device manager, all with the same hardware ID.... ACPI\808622C1 When I search google for the hardware ID above I get that this ID may be associated with Intel(R) Serial IO I2C ES Controller driver, however when I look that up, it seems the closest thing to that is the IntelŪ Processor I/O Controller Driver for Windows 7. When I install that, it does not do the trick. I also use the unhide feature in device manager, and there are no HID pointing devices. I dont think it is a BIOS issue, because the touch screen works in Windows 10. I also tried the intel driver update utility and some driver support software, nothing found it. Nor did windows update. I would appreciate any ideas how I can get this working.

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RELEVANCY SCORE 67.2

Hello, I just bought this laptop and updated it. Came with a pen and everything, was excited.Touchscreen did not work what so ever. Nor does the pen. Called tech support and they said I had no software warranty and gave me a pitch on why I should buy it. Regardless, did not help. HID compliant touch screen driver is nonexistant, and I'm assuming that's because of the Windows 10 Update, but I can't be sure. Can someone help?

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RELEVANCY SCORE 67.2

Hi The touch screen of Lenovo ideapad Flex 14 is not working at all after recovery.The OS is the stock Windows 8. Please help me  recover the touch screen functionality Many thanks in advance.

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RELEVANCY SCORE 67.2

Hello everyone. I must say that it is a lovely laptop but the touch screen issue is making me very upset. I called  Lenovo and Microsoft support and those people doesn't even have a bit of knowledge. Many incertain process and lot of doubts in them. But it can't be a hardware problem. I bought it 1 week ago and when I opened the factory sealed box the touch screen worked perfectly! And a few hours later would stop working. No pen and touch input available, no hid compliant touch screen in device manager. I read almost every thread about this complain in this forum. Tried everything without success. The laptop is 99% good.. But without the touch screen is like trash. Hope someone can understand and if there's a solution, please tell me and I beg you send me specifics links or specifics procedures, please don't tell me "go to support.lenovo.com"  or "do a system recovery or windows 10 update", etc. Thank you. 

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RELEVANCY SCORE 67.2

I have Ideapad Flex 14 Ideapad S100 with Windows 10 having latest updates. A few days ago I had realized that thouch screen doesn't work any more. After consultation with Lenovo Turkey, which was insisting on recovery, I recovered my ideapad turning back to an image taken by Win10 two months ago. This step did not help. Some how next day after recovery in the morning it worked only for a few hours then stopped working again. I tried to disable and enable the "HID-compliant device" or other relaten USB items and reinstalled/activated, it did not help.I hope it is a software/driver failure and this problem will be solved soon by Lenovo.

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RELEVANCY SCORE 66.4

After the Win10 upgrade, my ideapad yoga 11s touch screen went completely unresponsive. What can l do?













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A:Touch screen not working (Win10)

I have been having similar problems, and I am hoping to get more responses in my question at thislink.I got mine working temporarliy by going to the device mangeger, then under "human interface devices" find the one that says touchscreen in the name and uninstall it.  Then when you restart the computer, it will reinstall and hopefully start working for you.

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RELEVANCY SCORE 66.4

Hello all, I just purchased a Flex 5 1470 80XA for simple drawing purposes for a project my company is working on and the HID Compliant Touch Screen driver is not on the machine.  I am currently on the latest Windows 10 and BIOS builds. Now, I have scoured the forums and the internet at large and I can't find a consistent answer on why this is the case or how to fix it. I have attempted every solution that I have located with no luck. Anyone nave a solution?

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RELEVANCY SCORE 66.4

Hello all,      So I bought a Flex 3-1120 a while back and decided to install Linux on it. I had some compatibility issues so I reverted back to Windows last night. Now that I have Windows everything works fine except the touchscreen doesn't work at all. There's nothing in the "Device Manager -> Human Interface Devices" except for something called "GPIO Laptop or Slate Indicator Driver". I've read there should be some kind of touch screen driver there. Anyone know how to get my touch screen up and running? Thanks so much!     David  Edit: I should mention I've tried automatically searching for new drivers and I've tried installing assorted drivers I found through the Lenovo webite.

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RELEVANCY SCORE 66

I have three Win10 systems, all recent motherboards with various video capability. One is an Asus Maximus VII Hero with an i7 3960K and only Intel embedded graphics. The next is an Asus 990FX R2.0 with an AMD FX-8150 and an Asus Radeon R9 390 graphics card. The final system is An Asus X99 Deluxe with an Intel i7-5820K processor and an MSI GTX980 graphics card. All systems started as Win7 and were upgraded to Win10. When the Maximus VII upgraded all functions were available for the Planar PCT2785 touch screen. Both mouse and keyboard and touch worked perfectly at all times. When the 990FX was upgraded if you started using the mouse you could never make use of the monitor's touch capability. If you started with touch, you could use touch for what seems permanently, and if you use the mouse occasionally touch would still work, but if you used the mouse and keyboard for any length of time you lost touch capability. When the X99 was upgraded no touch capability was available from the start. I never loaded the drivers for touch for any of the Win7 systems, so that shouldn't be a factor. I would love to get all the systems, but especially the X99, to have full capability for touch and mouse and keyboard. Thanks for any help you can provide.

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RELEVANCY SCORE 65.6

My touch screen stopped working about 2 months ago after an update and it came back then stopped again. I chechd for testing it in UFEI Bios and it is not listed. How can I get the correct bios and there are no drivers to update, the hid-touch screen driver says it fine.  Its been working fine for 2 years. Could the bios been changed?I downloaded the UFei bios that was on your site but it still didn't show up there. I tried a setup in windows but touch screen isn't working to calibrate.

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RELEVANCY SCORE 65.6

Thinking of replacing my current Lenovo. Is the Lenovo IdeaPad Flex 5 15.6" Touch  screen matte/Anti-glare? 

A:Lenovo IdeaPad Flex 5 15.6" Touch - Matte /Anti-glare screen?

Hi coffeelady,
 
Welcome to the Community Forums.
 
Checking on the product specification sheet, screen it shows as antiglare.
 
Display:
Some: 15.6" (396mm) FHD (1920x1080), anti-glare, LED backlight, 250 nits, 16:9 aspect ratio, IPS
Some: 15.6" (396mm) UHD (3840x2160), anti-glare, LED backlight, 300 nits, 16:9 aspect ratio, IPS
 
You can also share the machine type model (MTM ex. 81CA000JUS) from the sticker or from here for your machine's details if needed. Similar offer models also show the same multi touch antiglare screens from the Lenovo website.
 
I hope this helps answer your query.
 
Regards
 

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RELEVANCY SCORE 64.8

Hello,I am desperate for help. My laptop will turn on. And I can type in my password. But then when the computer loads it takes a very long time and when it gets to the desktop the keyboard, the mouse, the touchpad, and the touch screen won't work. I can see everything on my desktop. But I cannot open anything or do anything at all. How can I fix this?Thank you!!!

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RELEVANCY SCORE 64.4

Got this notebook two days ago and tried to use the tablet mode. I realized that the touch screen wasn't working and went to check the device manager only to find out that the HID compliant touch screen driver is missing. While checking, I noticed that Wacom device driver also could not start as well (Code 10). Does anyone have a clue as to what is going on? I really would like to use the tablet mode of this laptop instead of having to return it due to the touch screen not working.

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RELEVANCY SCORE 63.6

Lenovo Y50-70 UHD touch - persistent black screen on startup after Win10 upgrade When the problem started:The problem started after upgrading to windows 10 and the installing all the recommended Lenovo Windows 10 drivers (obtained from the Lenovo/downloads) Problem description:The problem can be observed (consistently) when restarting the computer. When restarting, the lenovo logo screen appears, this is quickly followed by a blank screen. The screen appears to be actively displaying eventhough nothing can be seen (not even a mouse cursor is visible). - As if the screen is showing a black screen (though its a different color to when the machine is turned off). Workaround Solution 1:1) When presented with the screen I press [windows]+[Enter] to activate the windows narrator.2) I press tab untill i can navigate to the shutdown button, shut down the machine (without actually seeing anything on screen)3) wait for 1-5min (This is IMPORTANT, if you do not wait you will end up with the same black screen)4) Windows loads the login screen after lenovo loading logo - machine starts as if nothing was wrong Workaround Solution 2:1) When presented with the screen I press the power button to put the machine to sleep3) wait for 1-5min (This is IMPORTANT, if you do not wait you will end up with the same black screen)3) press the power button again to bring machine out of sleep mode - Windows login screen becomes visible Workaround Solution 3:1) Reset the machine to w... Read more

A:Lenovo Y50-70 UHD touch - persistent black screen on startup after Win10 upgrade

Hi CommonCustomer, Welcome to Lenovo Community,  The below fix is recommended by one of the Microsoft insider members you can try it:  This feature only works when you do a SHUTDOWN and then Boot.It doesn't effect a RESTART.To turn it off or on... Go to Control panel...Power Options, and select Choose What the Power Buttons Do on the left.Then select Change Settings That are Currently Unavailable near the top center of screen...Lower down on the window, uncheck Fast Startup.  Regards, **If the issue has been resolved please, mark me as solution provided to help others find the solution easily and click the Kudos.** 

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