Over 1 million tech questions and answers.

Suddenly lose internet connection at random times

Q: Suddenly lose internet connection at random times

I'm having an unusual problem with my computer. At random intervals I will lose my connection to the internet for several minutes. Then it will come back like nothing happened.
When this happens, the Windows Network & Sharing Center shows that my connection is fine, and when I run troubleshooters they don't find any problems, even though I can't get online. It's not the browser; I try both Firefox and Chrome, but neither will work when this issue crops up.
Some days it doesn't happen at all, and some days it happens several times in one day.
My computer is running Windows 7, and I am using a wired connection (ethernet cable) to connect to my router. There are three other computers on the same network, connected to the same router (one wired, two wireless), and they don't have this problem. I got this computer a few months ago to replace an old one, and the old one (connected with the same cable to the same router) didn't have this problem either.
Does anyone have any idea what could be causing this?
Thanks in advance!

Preferred Solution: Suddenly lose internet connection at random times

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Suddenly lose internet connection at random times

to Bleeping Computer Community sjnew

At random intervals I will lose my connection to the internet for several minutes.
My computer is running Windows 7, and I am using a wired connection (ethernet cable) to connect to my router.

The first thing to verify is if you loose internet connection is check the LAN port (led light) of the router from where your computer is connected. Or vice-versa, the LAN or Ethernet port of your desktop. There are signal lights indicator showing that it is connected (illuminating) or none if not. Try a different cable or reseat properly just in case also as a test.

Read other 3 answers

Hi guys,
I've got a new problem with my computer!
Since a week I am not able to work with it anymore, I start it and everythings normal (speed, graphic) no problems, but after some minutes using and exactly when I start something, like open a window, start prog, etc. the screen freeze and it crash!
But it is a kind of strange no bluescreen or something like that, just the monitor lost the connection so it turns black and switch between digital and analog like searching a source, but if I was listening to music, it keep on running and also I am able to chat over my keyboard screen. I thing I got the problem long time ago, but just some single times, but since I start an old game(Battlefield 2) a week ago, it is now always crashing!
I'm sorry for my bad english, I am german, but you guys always helped me!

A:suddenly connection lose to monitor

Hi, don't worry about your English .

Sounds like a video problem to me...I would uninstall the current video drivers...and then reinstall the video drivers from the CD which came with your system, motherboard or video card.

System manufacturer and model?


Read other 5 answers

OK. This is my first post here, and I admit I joined this Forum solely to help solve this issue!

My computer has recently been upgraded (actually it was a clean install over a wiped drive) from W2K Pro to XP Pro. The problem detailed below has followed me. Since this is so, I suspect my issue may have something to do with the ISP I use, but more about that later.

Here's the problem. I can have hours and hours of good clean Internet surfing behind me, get up for a cup of coffee, and come back to a dead connection. We use a wireless connection. Clicking on a link or reloading gives the Firefox "unable to connect" page. IE does not work, either. I cannot ping a web page via the command prompt. Email, however, seems to keep working. That is, I get no timeouts, and it seems to be connecting to the mail server. In the early days, I thought it was my ISP. However, a reboot solves the problem, so it's me?

Since changing to XP Pro, I am using a new firewall (ZoneAlarm instead of Norton) and even a new AV (NOD32 over Symantec). I also picked up a router for the first time. None of these were around back when I had W2K, so I don't think these are at fault.

It is as if some program or something I do is suddenly making it impossible for me to get out. I just don't know where to look.

I thought it was the ISP doing something, like maybe a reset or a session changing. Guessing here. Especially since it appears I can still query the email server. The fact ... Read more

Read other answers

I am in complete distress over the past week because my PC has been shutting down randomly and at times BSOD appears. The shutdown is bit weird because it can happen almost anytime whether I am watching videos, playing games, surfing internet or just on my desktop.

I have built this PC about one and half year ago and eveything in it is Brand new except for the processor which is 5 years old. I have overclocked the processor up to 3GHz but I have been running at these settings for over one and half years without many problems.

There can be many reasons why the PC is doing this such as Memory, PSU, CPU, Motherboard I just don't know where to start. I was first thinking overheating is the problem but I have monitored the temps and I have pretty good cooling in the case. My temps are avg 45 on the CPU when playing games at 3GHz overclock and 50 Max on the GPU.

I have now reseated the memory and excluded any potential bad memory stick and reverted back to default BIOS settings and will now be monitoring for problem but in mean time if some expert could shed some light on this issue I would greatly appreciate it and I am apologise for the wall of text.

A:BSOD at random times and PC shutting down suddenly without notice

I can't believe this my bad I attached the required files to this thread but my PC shutdown midway as I was creating this thread so it didn't attach well I am doing it again so please have a look.

Read other 7 answers


I'm currently running Windows XP Home Edition with Service Pack 3.

Currently using firefox 3.5.5. On random occasions ,random pages will randomly not load with the loading circle spinning but nothing happening. When I click refresh, the page might load or might not. Sometimes i have to end up closing the browser and that seems to fix the problem for some time. The problem will randomly occur again shortly after.

For Msn, i have version Windows live Messenger 2009. On random occasions, i will not receive or my messages will not be sent out. The problem will go away and come back consistently.

I have shaw high speed internet directly connected to the modem. I tried calling them and letting them take a look into my computer through the internet. When they were searching theought, the problem did not occur at that moment, therefor i couldn't not prove that i have a problem.

I tried scanning my computer with Avira AntiVir Personal- Free version and Malwarebytes' Anit-Malware Free version all uptodate, but nothing gets picked up.

This problem started to occur 2-3 weeks ago, and i could not occur what i did during that time.

Thanks for your time.

A:Unable to access random pages and random times/Msn not receiving or sending msges at random times


Read other 1 answers

Hello all.. I am new here and figured this would be a great spot to find this out. I have an issue where my web browsers and email stop working unless i reset the IP adress or restart the computer. Other programs connected will keep running like yahoo and aol but the web browsers stop. I have checked around and I am left to believe it is spyware. here is my hijackthis log. I do notice some files it says missing but not sure if that is it or not, please feel free to comment.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:22:33 PM, on 1/27/2009
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Program Files (x86)\DAEMON Tools Lite\daemon.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe
C:\Program Files (x86)\Auzentech\Auzen X-Fi Prelude 7.1\Volume Panel\VolPanlu.exe
C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
C:\Program Files (x86)\MSN Messenger\usnsvc.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.... Read more

Read other answers

evertime i go on the internet thing go great, but 5 to 10 minutes later iam off internet and i have to restart the the computer .i get right back on again and the above happens again and again.i have a cable modem and it looks like everything in working fine there.iam running windows 98. iwould appreciate any help thanks for your time.

A:lose connection to internet

Read other 6 answers


I'm a newbie here, looking for help and guidance. I have taken on a new client who has the following setup, BT Infinity, Vigorpro 5510, and SBS 2011 server. I was involved with unpacking and seting up the equipment to get client up and running. I have never setup a firewall before, and after contacting Draytek, they guided to get BT infinity, 5510 to talk so that the server was able to get onto the internet. The setup was then left in its default state.

All was fine until lately, the client keeps losing internet approx same time most days.

My problem is how do i get the 5510 properly configured to talk to BT infinity, and sbs 2011. I always get lost when it come to playing with IP address. Also the client has a fixed IP address supplier by BT, so want to know how to setup the vigorpro with this address.

The configuration is as follows:-

BT ASDL modem, dhcp switched off, ip addr, static ip 8x.xx.xx.xx

Vigorpro 5510:-
Wan 1 IP -
sub mask -
Gateway IP -
primary IP -

Wan 2 - Not configured

Lan 1st IP -
1st submask -

sbs 2011
def gateway
Pref DNS

PC assigned IP from sbs 2011

Can anyone review the about, and help identify any problems.

Where should I enter the BT Static IP address on the draytek.

THanks to all in advance

A:lose connection to internet

Anybody able to assesss this configuration and advise if need changing.

Its becoming urgent now as the client keeps running the sbs 2011 wizard 'connect to internet' inorder to resume internet connection.

Any help / guidance will be appreciated.

Read other 1 answers

Recently I've notice that while either writing an email(Thunderbird) or on the Internet(Firefox), the screens dims down and loses the color and sits there for about 30 seconds and then switches back to my desktop and I lose my email, if writing something, or closes the webpage I was previously on. I am still with Ubuntu 7.10. A window then appears telling me that it is Not Responding. Why is this happening now and what could be the causes of dropping the connection? Anyone?

A:Lose Internet connection

Dimming means "busy".

I'm not sure if I can answer your question, but maybe provide some insight.

When Ubu launches a background process, like installing new software or performing an update, the screen fades out during the install to prevent you from doing anything at that critical time. So that's what's going on there.

If the system is "greaying out" while doing online stuff, I suspect Ubu is trying to install some app/resource, failing, and crashing your program.

I don't use Thunderbird myself, though I don't know what Firefox needs that Thunderbird might share.

I'm in Windows at the moment, so reply to this message and I'll jump into Linux to see if I can be of more help.

(BTW: I'm using the 64bit Ubuntu 8.04, so my results my vary.)

Read other 1 answers

When uploading any file (size not an issue) - the computer loses internet connectivity and will not reconnect unless the modem is reset. There are other computers on the wireless network that are still connected (stay connected). I call my IP and they are able to ping the modem (before the reset and while my browser displays the cannot connect message). This seemed to happen suddenly. I uploaded to flickr on a Monday and then on Tuesday I could not upload. I did a virus scan and no viruses were found. The antivirus software I use is current, that is the subscription has not lapsed. I went to speedtest dot net for other reasons and the same problem occurs when that test does the upload test. As long as I do not try to upload I stay connected to the internet. I am able to send email. As soon as I upload the connection is lost.

Read other answers

My computer has Vista. At least a couple times per day we lose the internet connection. It never seems to happen while we are actively working on the computer. We will come back some time later, and it will not be connected. Occasionally, if I go to the network connection icon on the bottom right of the computer and click on it, it will reconnect. But most times it will not reconnect, and the only solution we have found is to restart the computer. We have had the computer approximately 3 years. When we first got it, we had Time/Warner for the internet provider. We never had this problem with them. About 2 years ago, we switched to AT&T. It seemed to start at that time. I have talked to them, and had a service person out a few times. We tried switching the ethernet connection to a different port, but this didn't solve it. They replaced the box, but still did not fix. They think it is computer related because we can always get reconnected every time by just rebooting the computer. But this is a real pain when we have to do it 2 to 3 times per day. HELP!!!!!!

A:Lose internet connection more than once per day

is it possible the network adapter is powering down as a power saving setting


Read other 1 answers

Hi, I lose internet connection after coming out of sleep mode. Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8066 Mb
Graphics Card: Intel(R) HD Graphics, -1984 Mb
Hard Drives: C: Total - 940516 MB, Free - 897777 MB;
Motherboard: Dell Inc., 0XR1GT
Antivirus: Windows Defender, Disabled

I ran a HiJackThis ...
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 12:59:07 PM, on 1/6/2015
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17416)

FIREFOX: 34.0.5 (x86 en-US)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Users\RWF\Downloads\HijackThis (1).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/... Read more

A:Lose internet connection

Ran sfc /scannow in elevated prompt and files have been repaired. Will check around for a security to better replace windows defender.

Read other 1 answers

I have 4 laptop computers that use the same wireless connection at different times, my main laptop will lose the internet connection every few minutes. It can be fixed by restarting the computer or unplugging the modem and router. This will sometimes fix it for a little while and then it starts over. I have windows 7 operating system. Any ideas on how to start fixing this issue.



A:Lose internet connection

do the other 3 laptops lose connection at all - or is just this one laptop

can we see an xirrus screen shot from the faulty laptop

make and model of the laptop

may also need a wireless driver update
Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx ( the site now appears to require a business email, so try the direct link below)
Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

{If the above link does not work heres alternative links


Read more

Read other 3 answers

hello everyone

i'm using an USB external modem : SAGEM [email protected] 800
and i'm running windows XP Professional SP2

i can connect to the internet and i can browse but after a random while
I lose access to internet, but i stay connected

when i lose connection

*pings to yahoo.com doesn't wok
*i still have the ip address given by isp and i can ping myself (by using this ip address)
* connection lost on IE, firefox, msn
*ping yahoo by IP address doesn't work:
*pinging my ISP's DNS server by IP address doesn't work

when i am connected:

pings, browsing, msn are ok

i need to disconnect the modem and reconnect it to get acces to internet again

(sorry if i can't explain very well, english isn't my first language)

Read other answers

When i try to update internet explorer 8 i lose the internet connection. Windows 7, int exp 8 64 bit.

A:Try to update internet explorer 8, and lose internet connection

Quote: Originally Posted by dluke

When i try to update internet explorer 8 i lose the internet connection. Windows 7, int exp 8 64 bit.

Is that the only time you lose connection or does it happen at other times also?

Read other 4 answers

My PC is an XP Home, service pack 2.
My internet has been acting strangely lately. Sometimes it comes up with a white page or takes a couple of trys, also difficult to close at times.
These messages are now showing and the pages closes down even when I try to debug, also it closes down immediately at times when I click on something and sometimes I can't type on the search line.

dbgheap.c, line 1132, debug errorm debug assertion failed, breakpoint.

I have disabled 3rd party browser extensions, and have took off Google as my search engine.
I'm clean of malware or viruses.

Go easy on explaining to me, I'm a senior and a little slower then I'd like to be at times understanding.
Thank you.

A:Internet shuts down suddenly, at times won't.

Hi .

What browser? What version?

You realize that not having SP3 installed...makes your system more vulnerable to malware....than it would be if you had SP3 installed?


Read other 10 answers

Since installing the 1803 Win 10 update middle of May, if my laptop goes into sleep mode and I subsequently "revive" it, I have no (wireless) Internet connection. Network settings says I AM CONNECTED, and it's SECURE. . . but I get a message that Edge cannot open any Internet page. If I open the list of wireless connections, click DISCONNECT, then immediately click CONNECT, it connects fine, and stays connected for as long as the session lasts. But if I close the laptop, which puts it into sleep mode, a later try to use it again, no Internet connection (despite it saying I'm connected). Is this a bug with 1803 or what?

A:Strange lose of Internet connection

I haven't had that problem...although, since I have an SSD and use a desktop, I have "sleep" totally disabled. Haven't heard of the problem but someone will know about it here, surely.

Read other 1 answers

each time when i unplug my USB (safely or just pull out), immediately my internet connection is lost. i then had to restart my computer every time if i wanted to continue browsing the internet? how can i stop this from happening?

A:when USB unplugged, i lose internet connection.

Check your power options Power Plan - Restore Default Settings

Either that or I'm thinking irq conflict between the drivers for the two. Most likely a driver issue if so have you ever run driver verifier on your machine?
Driver Verifier - Enable and Disable

Read other 1 answers

Both my Windows 10 laptops lose their internet connect when in sleep mode. This happens frequently.

Read other answers

Right, this would be my first time using this forum, but as I'm really getting tired of this problem I thought I might as well ask to see if anyone knows anything.

So, the deal is that I just randomly lose internet connection and I can only reconnect by disconnecting my network cable and plugging it in again. Thing is, while I'm not connected to the internet when this happens I still have connection to the router.

I've thought that it could either be my network cable of possibly the network card, but as I never have internet problems when I'm on a Lan at friends that shouldn't be the case.
And so I eventally concluded it should be the router that's the problem, even though no other computer on the network suffers this problem, so recently changed the router from a D-link DI-604 to a D-link Dir-655, to no avail.

And so, having gotten a bit tired of having this problem for around a year now, I'm hope you might have some insight to what the problem might be.
Thank you in advance.

A:Randomly lose internet connection

So basically your wired to the router and the cable is securely connected and you keep dropping connections to the internet even with the same cable at a friends house? Try another dns server like google or something.

Read other 5 answers

I am using windows 10 on my gateway laptop model NE56R41u. when I insert my SD card I lose internet connection until I restart the computer. help!

A:why do I lose internet connection when I insert SD...

Could be a hardware fault, are you getting a error message?Press Win + R and type "perfmon /rel".Look for red circles with white "x's". Click for circle for details.

Read other 3 answers

I just (3 days ago) hooked up my desktop (Windows XP) to Comcast Cable Modem through a Netgear WNDR Router. I get "No Connection to the Internet" once or twice a day, even though I had been using the internet earlier in the day. It also seems that if a site on the internet is left running for several hours (inadvertently) while we are away from the house, when I go to get on to a different site, I get "No Internet Connection" and have to unplug then replug the router.

A:Solved: Lose internet connection

Read other 6 answers

Please help...not sure what's causing this...

sometimes while surfing, my internet connection goes dead. My modem lights are lit properly (cable), and the connection comes back after a reboot.

It doesn't seem to be an ISP problem since the reboot always takes care of it, but who knows.

My ISP (Comcast) suggested a new network card might be needed?

I'm using windows ME (i know lol, it sucks), I use sygate as a firewall, and AVG antivirus. I run ad-aware and spybot weekly, and yes I update definitions.

I'm really at a loss. Any suggestions?

A:help! i lose internet connection until after reboot

Read other 8 answers

My computers are connected through a linksys hub to a cable modem. All the computers act normal except for mine.

Out of nowhere, I started having a problem where I partially lose internet connection.

My AIM still works, any bittorrent downloads continue, but certain other internet programs stop working. I can't connect to webpages and my Logmein client becomes disabled.

If I restart, log off and on, or release and renew my IP, everything works fine again, but that is to much of a pain to have to do constantly.

Any assistance would be greatly appreciated.


I was told to goto this forum and post a hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 2:10:14 PM, on 9/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\LogMeIn\RaMaint.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\... Read more

A:Lose Partial Internet Connection

Read other 6 answers

Yeah its me again...

this problem started after you guys helped me with crypt3.dll problem back in January. I've been hoping it would clear itself.

Combofix finally destroyed crypt3.dll but now my internet connection is dropped randomly but consitently after the fix but not before.

I am running xppro on a amd xp2600.

actually I havent been ignoring it but trying find a patter but I cant. I can browse for hours with no problems but then I just lose my connection on next page connect. Sometimes its within the same site other times its chasing a link...sometimes it hours and others 1/2 hour.

I repaired XPpro, reloaded IE7, reset all my protocols, reset IE preferences to default (2X) but nothing has worked.

I have not tried anything with SOCKS yet...

the only thing I know to do is reboot to restore IE....I dont have firefox on this system (I have 2 computers that you have helped me with now) so I dont know if that would be affected. I can install it if you think it will help.
BTW I was hopeful the Steelers would win the SuperBowl this year right up until Eli scored with :35 on the clock...then I knew we had no chance ..... I never give up my team.....

A:Sudden Lose Of Internet Connection

WinSock XP Fix offers a last resort if your Internet connectivity has been corrupted due to invalid or removed registry entries. It can often cure the problem of lost connections after the removal of Adware components. Follow the instructions in this article: WinSock Fix Techniques.If that doesn't work, run WinSock2Fix. When you run it, click on ReG-Backup button first to backup the registry, and then click on the Fix button.

Read other 10 answers

I have a Sony Vaio desktop that is connected to the internet via a Motorola SB modem and Linksys Wireless-B 2.4 GHz 802.11b broadband router. This computer is connected via cable- not wireless.

I very frequently lose my connection to the internet- for example, in the last few hours, it has lost connection 6 times. Generally, if I reset the IP address (by unplugging the router and modem) it will come back. However, this is very annoying and time consuming.

Is there a way to check and see if either the router or the modem may be faulty? I would prefer to check before going out and buying stuff I may not need. I run spyware, adware, anti-virus on a regular basis. OS is Windows XP, using IE6 (waiting for bugs to work out of IE8 to upgrade).


A:Constantly lose internet connection

Read other 6 answers

Recently upgraded computer from Win98SE to WINXP SP3. Connected through home network, previously all worked fine. Now I find that each time I startup I have to go to the Network Connection, Disable it, then Enable it to get connectivity to the internet. I have exhausted all known resources both within the system and with close knowledgeable friends. Any thoughts? Thanks......

Read other answers

I am using windows 10 on my gateway laptop model NE56R41u. when I insert my SD card I lose internet connection until I restart the computer. help!

A:why do I lose internet connection when I insert SD...

Could be a hardware fault, are you getting a error message?Press Win + R and type "perfmon /rel".Look for red circles with white "x's". Click for circle for details.

Read other 3 answers

I lose every day internet in the same time etc.in 2 pm and tomarow again in 2pm and also i get in the same time etc i lose internet in 2pm and i get internet in 7pm and tomarow again i have caled my ISP and it is not problem whit it also it is not virus i have scaned whit malwarebytes,superantispyware,hitman and i have removed all infection please help.Thanks very much

A:I lose internet connection every day in the same time?

I'd be inclined to say that for that to happen so regularly it would have to be an intentional setting. My younger brothers' computer has similar no-internet times because my Dad set up the household router to block them at certain periods of the day. I also installed a web filter (K9) on my own machine with a similar facility for creating regular no-internet times. I don't know your situation, but you may need to look at whether someone's set up such a restriction, ideally by asking the people who might have the capacity to do so.

If that is not the case, from a technical perspective, the following information may be useful for us. Obviously you'll need to save or print these instructions as you won't be able to get them once the internet goes down.
At some point between 2 and 7:
Press Windows and R at the same time,
Type CMD and press Enter.
Type Ping www.google.com and press Enter.
Type Ping and press Enter.
Type ipconfig /all and press Enter.
Right click on the window, choose Select All and press Enter.
Paste that information into a text file, save it, and copy it into your reply once the internet comes back online.

Read other 3 answers

After i am online for a while could be right in the middle of browsing kijiji of kids could be on utube the internet just up and quits. When you click on the diagnose internet connection problems it used to always be a winsock problem which when repaired required a reboot and presto it worked again. Then after you were on line for some time same thing would happen again.

Now it is still ongoing only when i click on the diagnose connection problems it says to contact support or something i friggin forget now.
but i did copy and save the log file from it

My teenagers are on this all the time so i have no idea whats what anymore. Just know that when im online studying and i have to keep rebooting its a p.i.t.a. Thanks for any help you can lend me. Dave

A:lose internet connection after about 20 mins,

Lets see what we can find.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Please Download Tdsskiller Run TDSSKiller.exe Click on Change Parameters Put a check in the box of Detect TDLFS file system Start scan When it is finished the utility outputs a list of detected objects with descriptions: The utility automatically selects an action (Cure or Delete) for malicious objects and asks you what to do with suspicious objects (Skip, by default) Just stick with the default options and click Continue If it wants to reboot please allow it to do so and let me know Click on Report and post the contents of the text file that will open By default, the utility outputs the log into system disk (it is usually the disk where the operating system is installed, C:\) root folder. The Log will have a name like: TDSSKiller.Version_Date_Time_log.txt.Please Download Malwarebytes AKA MBAMUpdate Malwarebytes via the update ... Read more

Read other 3 answers

Hey guys,

I'm new here. I have struggled with my internet on my laptop for so long now, that I have been pushed to look for a forum, and this one seemed very nice!
I have all my system info on my profile. This has been happening to my computer now, and my previous computer, all on the same router and with the same ISP. My ISP is called Knology.

Okay, so I have the little Knology cable box in the office connected to my Linksys 2.4 GHz router. My ISP replaced the cable box earlier this year, but my router is at least 5 years old.

My mom has a computer upstairs, but I am unsure if it happens to her. My internet problem is getting worse and worse. I used to maybe lose my internet connection once or twice in a day, but now I lose internet connection every 20 minutes!

The only ways I have known to fix it were to:

1. Unplug my cable box and router, then plug the cable box back in, then router.

2. Disconnect and reconnect to my router on my computer.

3. Disable my wireless adapter on my computer and then enable it again.
Even now, these don't even always work. A month ago (before it got worse) I could at least do one of those three steps and gaurantee my internet would come back, but now it's not even a sure thing, or I have to do them each 2 times.

I feel like bashing my wireless router, or pouring lighter fluid in it and lighting it up.

The problem is, I don't know whether it's my computer's adapter causing the problem or my router, or eve... Read more

A:I Constantly Lose Internet Connection

Read other 6 answers

I have a new lan setup which includes and new Linksys Gigibit router, WRT310N and Gigibit adapter cards-Linksys EG1032. I finally have eveything work but I look my internet connection on my hard wired machines after about 10 minutes if I am not constantly accessing the internet. I have a laptop on wireless and its internet connection is ok. The lan works all the time. All of these machines run XP sp2. I have the power saving feature turned off on the adapter cards-I have two machines setup like this and they both lose their internet connections. I had the WRT310N router setup on 10/100 adapters for about a day and I did not lose the internet connection during that time-so I think it relates to the adapter cards. Following are the settings for the adapter:

802.1q/1p VLAN tagging disable
Flow Control enable
Jumbo Frame disable
Link Speed/Duplex Mode Auto negotiation
Network Address nothing
Offload Checksum Tx/Rx checksum
Offload TCP_LargeSend enable

Any one know what might be wrong?


Read other answers

When I close my laptop I lose my wireless connection. I have to reconnect when opening it up. It didn't used to do this and I have no idea whay I could have done to change anything. I haven screwed around with anything.



A:Lose wireless internet connection

Read other 6 answers

I have tried everything I could think of. For the last 2 months or so, I have been losing my Internet connection. At first it was about once a day, now it is about once every 2 hours. But check this out:
I have a cable modem from Charter, that is connected to a Airlink AR690W 300N router (I know cheap router) I have 2 hardwired Dell PC (couple years old) both running windows XP with the latest updates. I have 3 Vista Laptops and one Mac notebook, a network printer and a NAS. I also have VIOP phone service through Viatalk. That along with all the TV stuff, you get the picture. To sum up:
cable modem from Charter
Airlink AR690W 300N router
2 hardwired Dell PC w/XP
3 Vista Laptops
1 Mac Laptop
Network Printer
VOIP Service
When I lose service, MY VOIP CONTINUES TO WORK even though it is connected to my router. I am also still able to share data between my hardwired PCs my NAS and print from them. But no access to the internet that is until I unplug my modem (or router) and renew my dynamic IP address. Sometimes but not always I can disconnect my dynamic IP address and tell it to reconnect, it may or may not until I unplug my router.

O.k. I had Charter replace the modem, (even though I thought it may be the router) just to rule it out. No help, I then replaced the router with an old D-link DI-624, no help, finally, I bought a new Belkin N+ router (double checked all the settings, everything looks o.k.), crossed my fingers and AHH! Still it is happeni... Read more

A:Help I continually lose my internet connection BUT not my VOIP.

You do not say who your service provider is? You seem to have lots of hardware and laptops connected. Have you considered utilising a mobile broadband connection from Mobile Broadband who may be able to help your problem?

Read other 2 answers

I have a Linksys WRT160N wireless/wired router. Prior to last week, I had that hooked up to my XP machine. The workstation was wired and we used the wireless capability for my iTouch and our Wii. I got the router and iTouch in May and haven't had a problem with it. As soon as I'm in the house, my iTouch connected and stayed connected. Never ever an issue. A week ago, I purchased and setup a new workstation, an HP p6214y. Because neither workstation has a wireless network card yet, I have them sitting next to each other and both wired into the Linksys router. I can't recall what steps I used to access the XP machine to copy files over, but I did. Somewhere in the process, the W7 machine added the router to the network, renaming it and even changing the password on it. Ever since then, I constantly lose my wireless connection on my iTouch. Most of the time, when I turn my iTouch back on it has lost the connection and I have to connect. Annoying, but it wouldn't be so back if it connected immediately when I went into settings and tried connecting to the wireless network. But it takes at least 20 clicks on thing to finally get connected. Then I stay connected again until I set it down and pick it up again. I have tried rebooting the router. I have tried resetting my router settings (also renaming and changing the password) using the IP address and the reset button on my router. I disabled the Power Management on my NIC card. I've Googled this and have found a ton of similar a... Read more

A:Continuing to lose wireless internet connection

No ideas? Anyone?

Read other 8 answers

The title pretty much says it all. If I eject a CD while online I temporarily lose my internet connection. Also when I turn off (dismount) my external Hard Drive I lose my internet connection as well.(I lose the connection & then it resets itself!) Any Ideas as to why this may be happening?

A:Solved: Eject CD & Lose Internet Connection!

For everyone's info I present the following from Linksys/Cisco Community Forums:

From yleclerc:

Yes, it seems to be a known problem. Whenever the Wireless Network software is installed, the wireless adapter may disconnect when:

-- Connecting another USB device
-- Disconnecting any USB device
-- Inserting CD / DVD
-- Ejecting CD / DVD
-- Ejecting Digital camera medias

No real solution since Linksys has not revised the drviers / software.

The "other" solution of using RALink drivers does not seem to be a true solution. Most of the time, the RALink driver will not detect the Linksys adapter.

from Star:

I solved this by uninstalling the Linksys Wireless Network Monitor. I no longer disconnect from the internet when I turn off a USB or Firewire device (ipod, canon mx850 printer, external hard drive). However, using Windows Zero Configuration isn't a perfect solution. The drawback is that I have frequent 2-5 second freeze ups in World of Warcraft with WZC, especially in combat. So my workaround is to stop the WZC service once I have booted up and have an internet connection. It is quite annoying!

Thank You Linksys....

Read other 3 answers

Hello this is my first time to post on the forums
my issue is that whenever i lose internet connection a line at the top of my screen starts flickering and its present in everything
i had the same issue with windows vista , now i'm using windows 7
iam using the internal motherboard's vga
i use a usb wlan adapter so i thought it did a conflict so i completely removed it and still the same issue
the strange thing is that as long as i have internet connection this issue is not there
can anyone help me with that?

Mother board : Gigabyte GA-MA78GM-US2H(rev. 1.0)
processor : amd athlon 7750
ram : kingston 2gb
windows : windows 7 32bit

A:top of screen shaking whenever i lose my internet connection

Strange issue.

Since you have the same problem in a different OS, it sounds like a hardware issue (monitor/motherboard), or even some type of RF interference. Maybe someone could give a better opinion.

Read other 1 answers

Problem is this when I switch between users I lose my internet conection for the previous user and have to reconect.
I am running windows XP pro and use people pc for my isp (dont laugh we have no dsl in the area). Is there a setting I need to tweak to fix this. I have both accts. set up as admin accts. with full access. If anyone has any thoughts i'd be most grateful.

A:Lose Internet connection when switching users

You need to enable fast user switching

Log on to the computer as an administrator.
Click Start | Control Panel |User Accounts.
Click Change the way users log on or off.
If it is not already selected, click to select the Use the Welcome screen check box.

NOTE: The Use Fast User Switching check box is unavailable until you click to select the Use the Welcome screen check box.

Click Use Fast User Switching check box, and then click Apply Options.

Quit the User Accounts tool.
Once done,

Click Start | Run,
type Regedit.
In the left hand pane, find

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon.

Right-click any blank space within the right pane, point to New | String Value.
Name the value KeepRasConnections.
Double-click KeepRasConnections, and set the value data to 1.

Read other 1 answers

Frequently, my laptop will lose the ability to browse the web, but it can still connect to the wireless access point. The only way I've found to resolve the problem is to turn off the wireless adapter and turn it back on. This would indicate a hardware problem but for the fact that the computer can still connect to the access point. My Tivo and PDA can both connect to the internet while the laptop is having this problem.

I've tried reinstalling the adapter drivers and updating to newer ones from Intel's web site rather than Dell's. I've run sfc /scannow. I've installed Firefox, but the browsing problem occurs with both browsers.

A:Lose Internet But Not Access Point Connection

Read other 16 answers

I've been having a strange internet connection for a while. Mainly via wifi, but also via cable sometimes. I have another post of losing the Ethernet adapter once in a while, but that seems to fix itself when I manage to reconnect to internet through wifi. That problem boiled down to this "Incorrect Network Key", which was what always blocked internet access via wifi.

When I cannot get connection via wifi, I run the Diagnose Connection problem in IE7. (I'm on XP2). A couple of times it has told me there's an issue with the Winsock and that it will proceed to reset it. But most of the time it tells me the Network Key is incorrect, although the wireless connection indicates that I am connected properly and have an excellent signal. It prompts me to reenter teh Nw Key in Network Connections. When I do, the existing NW Key is always different from what it should be. It also happens if I just open the Nw Connections panel and check the Wireless Nw properties for my wifi nw. What I have entered as a correct key, is not what appears.

It is like it doesn't "save" the Nw Key.

Where I live, there are two computers connected. My XP2, and an iMac G5, along with its own wifi nw for Apple TV etc. There are also other wifi nws in the building, but all protected. Also, these are not on my preferred nws list.

Any ideas?

Read other answers

When connected to the internet I have full access for a seemingly random amount of time. Sometimes I can go days, other times only a few minutes. Usually it is more like 30 minutes.

When the problem happens I cannot read email or browse the internet. I can still ping and access network computers. The only way to regain access appears to be a reboot.

I have wireless broadband.
All computers are running Windows 2000 SP 4.
I have an SMC Barricade 7004BR router and an Asante FriendlyNET switch.
All computers are protected by up to date firewalls (Sygate) and
antivirus (Panda).

The problem occurs when I directly connect to the broadband modem as well.

A:Partially Lose Internet Connection Periodically

Read other 7 answers

All my browsers on my desktop will drop offline and not be able to connect to any sites every 2-5 minutes. My laptop works fine at the same time the desktop is failing. I have eliminated the router and the modem. On the desktop I am able to ping outside servers without losing packets during the browser outage.

Norton AV, NOD32, Adaware and Spybot S&D come up with nothing.

Thank you in advance for your help. I really appreciate your efforts. Here is my DDS log and zipped attach file.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Sean at 21:30:49.62 on Tue 03/17/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_05
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2030.738 [GMT -10:00]

AV: ESET NOD32 antivirus system 2.70 *On-access scanning enabled* (Updated)
AV: Norton AntiVirus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService... Read more

A:Browsers lose internet connection every few minutes

I would like to add that my Norton AV definitions are 3 days old and it is unable to update. It seems it cant even update in between the browser outages.

Read other 3 answers

I hope I'm in the right place. If not, somebody please set me straight.
I often times, but not always, lose my Wi-Fi internet connection while watching YouTube videos in high definition. This usually happens about 20 minutes or so into the video. I cannot repair the connection and the only alternative is to reboot the computer. I used Event Viewer to try to track down the reason for the lost connection with no success. I'm running Windows XP, Service Pack 3 on a laptop. This is very annoying. I do not know enough to even take a guess as to the reason this is happening and would appreciate any help you can give me.

Tech Support Guy System Info:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz, x86 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2045 Mb
Graphics Card: NVIDIA Quadro NVS 140M, 512 Mb
Hard Drives: C: Total - 57247 MB, Free - 41881 MB; E: Total - 57223 MB, Free - 28602 MB;
Motherboard: Dell Inc., , , .5NCVWG1. .
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

Read other answers

Well, again I have no internet connection, right when I need to file my taxes. My roommates are no longer using my computer for now on. Anyway...here's what's happening.

PC, Win 98SE (I know, i need to upgrade).
I have run Spy-Bot, Ad-Aware, and AVG Free virus scan, all clean. Also run again in safe mode, all clean.
I run winipcfg and have an ip address, can release and renew no problem. My roommate has pinged my computer with his on the network no problems. Just no connection to any internet linked software. No pages found in MS IE, Firefox; no connection on any chat service, email or piece of software that using the internet to update.

Any help would be greatly appreciated. Thanks in advance!

A:Solved: No internet connection yet again...at a lose of ideas. Thank you

Read other 16 answers

Only in the last month or 2 when ever I re-boot the system(usally after Updates) and then I try to access the internet I cant get on. Then I goto the Control Panel-Network/Sharing-Manage network connections then I can fix the internet problem. But what a pain. What is causing this to happen? How do I fix it? HELP

Read other answers

I lose internet connection when sending mails, until i just have to reboot... or at least, i lose connection when sending mails from gmail with attachment. I've sent mail without attachment from hotmail and works fine. haven't tried any other variation yet..Malwarebytes, spybot, eset, don't find anything, i seem to be clean. Here's my hijackthis log...First time using this also, many times, when browsing in any browser, it fails to load some pages instantaneously, and succeeds it if i refresh.Here goes my loooooog.Ah, and some days ago, who knows what was I installing, the bluetooth thing stopped finding my cell phone. I haven't tried any other bluetoth device, but i think its not likely that the probem is from my cell. I reinstalled the drivers several times, from the cd cause i can't find them anywhere, and it still doesn't work. Currently drivers are not even installed i think. i'm not sure in which things you can help with this log, but any help or tip, related or unrelated with these problems, is welcome and appreciated Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS... Read more

A:Lose Internet Connection When Sending Mail

to BleepingComputer.comI want to apologise that it has taken so long to get back to you. We on the HJT Team are working as fast as possible to get your log answered.If you do not still need help, please let me know, so that I can move on to other users who still need help.Please take note of the following:While a HJT Team member is working with you, please refrain from making any changes to your computer.Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Please reply using the button in the lower left hand corner of your screen.Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .If you would still like help, please follow the instructions below:We need to create an OTViewIt ReportPlease download OTViewIt by OldTimer.Save it to your d... Read more

Read other 8 answers