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Fingerprint stop working after windows 10 update

Q: Fingerprint stop working after windows 10 update

Hello, above Problem accoured on my thinkpad T470.I work with this notebook 1 1/2 month on a daily basis and all fine, until now. After a windows 10 update I can not use the fingerprint anymore for log in.I can register new fingers, but its not showing anymore. I found this hint from Lenovo, but the shown way is not working, because there is no software, I can deinstall, like descripted. https://support.lenovo.com/th/de/solutions/ht104227 So, how can I get the fingerprint again, please. Regards Torsten

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RELEVANCY SCORE 200
Preferred Solution: Fingerprint stop working after windows 10 update

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RELEVANCY SCORE 69.2

Windows update caused this problem on 22-12-2008 and I noticed this error last week.

Problem with Video Driver :
NVIDIA GeForce Go 6150 Video Driver - 7.15.11.5682
This is the video driver version for my HP tablet(HP Website). But windows update installed the latest version(7.15.11.7770) from NVIDIA. From that time onwards, my touch screen stopped working.
I contacted HP care and they advised me to follow these steps.
1) Uninstall the latest driver and install the 7.15.11.5682 driver by giving the video driver (devicemanager ->display adapter -> Nvidia 6150 -> uninstall)
2) Bios Flash (they provided the software)
3) Calibrate
I am done with the first two steps but still my touch screen is not recognizing the pen. So I couldn't calibrate.
When I contacted the HP care again, they are telling it may be because of hardware failure. My notebook is working perfectly except this touchscreen problem.

Again they asked me to do the driver installation in safe mode.
(Add/Remove Programs -> Remove only display adapter)
Driver installed successfully but in device manager it is showing the latest version.
I tried two times, but couldn't help. I can't install the older driver. pls help.


Problem with Fingerprint reader :
Finger print reader has not detected.
I contacted HP care and they advised me to install the driver for fingerprint reader.
After reinstall and restart, I am able to see that driver is installed ( through control panel -> add/remove p... Read more

A:touch screen and fingerprint reader not working after windows update

Full system recovery solved the problem.

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RELEVANCY SCORE 68.4

Hi Similar to other posts I have had this problem, but have been unable to solve it. I have updated the drivers, disabled and re-enabled the fingerprint reader device, removed my set of fingerprint scans, and tried setting up the new ones, either by creating a new account and/or PIN before starting the scan (Windows Hello then doesn't continue with the setup sequence), and by doing the scans and then creating the PIN (Window Hello exits without saving the scans or PIN). As suggested on other posts, it may be a problem with how the fingerprint works with the PIN, but in my case does not seem to be solvable. I have tried removing all cached information via the BIOS. Is there anything else I can try other than just hoping future updates will sort the problem?John P70, Xeon E3-1505 v5, 20ERCTO1WWWindows 10 Home 64-bit, version 1703, build 15063.54Finger print reader driver Synaptics WBDI(SGX enabled) version 5.1.325.26

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RELEVANCY SCORE 68.4

Hi
Have seen several posts but no solutions. After a windows 10 update a couple of months ago, the fingerprint scanner stopped working. It recognises me but then says "your credentials could not be confirmed".
Microsoft have sent endless messages blaming the driver, the scanner etc etc. Finally they say it is an issue with the update, but they have not solution at this time. Good old Microsoft and their helpful updates, which you cannot avoid.
Anyone have the same problem and how did you fix it??
Thanks

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RELEVANCY SCORE 67.2

Hello. . .
I use the fingerprint reader to login to my Latitude E5550 every time.  However, I was unable to do so after the latest Windows 10 update (version 1607).  

It did still show in the Windows Device Manager (i.e., no "Unknown Device" listed)
I went into the DDP Console to try to register a new fingerprint (for troubleshooting), but it wasn't reading the swipes
I attempted to update to the latest firmware/drivers, but that only caused unknown devices to show up in the Device Manager (ControlVault Firmware v3.3.15.0 and ControlVault Drivers v3.3.14.68)
Switched back to the older driver (v3.0.48.26) and all devices were once again recognized

Any suggestions for how to get around this?  It's not the end of the world, but I *really* like using the fingerprint reader (I paid extra for) to login.  If I can provide additional helpful information, please let me know.
Thanks!

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RELEVANCY SCORE 66.8

With the pc booted and fully working, the installed fingerprint reader functions corretly. If I shutdown the notebook and I restart it, it still functions and I can unlock / login using the fingerprint. If I reboot manually or if the system reboots for example because of updates are installed, the fingerprint stop working. So I need to reinstall the driver using the "repair driver" feature.

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RELEVANCY SCORE 62.4

The Fingerprintreader on my x240 worked fine until last week. After installing recommended software via Lenove, Win 10 donīt recognises der reader / sensor anymore. Windows Hello can not be enabled (was runnig fine before). How can I fix this? Thank you in advance

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RELEVANCY SCORE 62.4

Hello all - my system updated last night, it took over 30 minutes to do, and this morning when logging into my system I find the fingerprint app is not working at all. I dl'd the app and program and after loading, there was an error message: rnpipe: svr(00000001fusserver) not found I tried dl'ing more software for this to no avail.... Anyone else encouter this issue? There must be other issues of which I have yet to encouter with this update... TIA for your assistance and input. bo1953





T61, 6465, Vista

A:T460p Fingerprint App Not Working After W10 64b Update....

Hi, Not sure if this will fix your problem but did you update your fingerprint software?  After I upgraded to Windows 10 FCU my windows hello camera quit working too until i got my SGX issue fixed. https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-...   





TP 25 Retro, W510 850 EVO, A30pRetired 385D, A20p, A21p

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RELEVANCY SCORE 62.4

ThinkPad T440p. Win 10 Pro 1703, OS Build 15063.632, Synaptics FP Sensors (WBF) (PID=0017) Driver 4.5.514.0 dated 5/23/2017. Since the last update having difficulties signing in from a cold start. Takes 4 or 5 swipes to log on. Resuming from sleep the reader doesn't work at all. Tried to update and/or add a fingerprint. When I use the finger I usually use it recognizes the print and says that it is already registered. When I try to add a fingerprint the app reports it is having trouble recognizing the input. Result is I have to enter password to resume from sleep.Any ideas or suggestions greatly appreciated. 

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RELEVANCY SCORE 61.6

I recently updated Windows 10 Pro x64 on my Envy 14 to the new Creator Update from Microsoft and now Windows does not recognize the fingerprint reader. HP Simple Pass recognizes it when I manually open the app but will not recognize any fingerprint. I updated the driver manually through device manager to no avail and HP Update Assistant says there are no updates for my computer. Help please.

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RELEVANCY SCORE 61.6

Good evening, my fingerprint reader/simplepass stopped working after my computer received an update this past tuesday. Let me give you a timeline of event. I tried to reinstall simplepass- it would not let me do it because I was told to remove aunthentec driver. I wasn't able to remove authentec driver in the begining, so I used the instructions in another post and did it via the registry. I tried to reinstall simplepass, it would not allow me to do it, saying I already had a software that perform the same function. tried system restore, failed about 6 times. deleted all programs and restarted to download simplepass and it worked, however, It is not the one that uses fingerprint data. I tried to reinstall my old simplepass, and it work This is the error I get after I finally was able to reinstall simplepass "The truesuite engine failed to initialize properly. Restarting the application, restarting the computer, or reinstalling the application may fix this problem. The application must now exit" so, how can I find the truesuite engine? thanks

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RELEVANCY SCORE 61.6

Yesterday I ran Driver Booster in an attempt to improve Netflix playback. It said I had 72 out of date drivers. After running it and restarting, the fingerprint reader permenently said "Reader not detected". I have it set to require password and fingerprint for all accounts, so I cant log in to try to fix anything. Any ideas what I could do aside from factory reset? Unfortunately dont have any backups (But I did pull all the files from the drive so not THAT concerned about them, but would prefer to just fix the issue)

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RELEVANCY SCORE 61.2

Can't understand why my pogo keyboard stop working it isn't even a year old please help

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RELEVANCY SCORE 60.8

After Installing the latest updates for Windows 10 (KB4048952, KB4048953, KB4048954, KB4048955, or KB4048956), some Epson SIDM (Dot Matrix) and TM (POS) printers cannot print from x86 and x64-based systems.
I read microsoft has released Windows Update KB4055038, but for windows 10 it does not work
until now, for a while I disable windows update service

anyone can help for the solution ?

Regards,
Donoharjo

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RELEVANCY SCORE 60.8

After an automatic update to my HP pavilion laptop computer, all of my word files are now saved in Word 2007 instead of Word 2010. I used the restore point and the problem disappeared. As soon as the update (identified as a critical update) occurred, the problem resumed. The update seems to have wiped out my Word 2010 program.
 

A:Windows update caused Word 2010 to stop working

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RELEVANCY SCORE 60.4

I've now tried installing the Windows 10 Pro Creator's Update twice, and both times my fingerprint reader stopped working for Windows Hello. I just get "Your credentials could not be verified". I've tried uninstalling and reinstalling the driver (and I'm on the latest), removing and re-registering my fingerprint, and I've also tried the trick I saw suggested elsewhere of switching to a local account, then back to a Microsoft account. That works temporarily but as soon as I switch back to my MS account, it breaks again. I've rooted around the BIOS but everything seems fine. I have the same fingerprint set on startup and that still works fine; Windows just doesn't recognize it, either when it's passed on from the BIOS or when I try to do it again manually. Has anyone had this problem and managed to fix it *without* reverting permanently to a local account? I don't see why that should be necessary and it definitely isn't supposed to be. I have reverted back to the Anniversary Update both times because of this issue.

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RELEVANCY SCORE 55.2

Hi Team, The fingerprint scanner is not working. When I checked for details in the device manager > Biometric Devices, the following message is displayed. PLease help 

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RELEVANCY SCORE 55.2

My product: HP Envy TouchSmart m7-j078ca I cant get my fingerprint working I have tried alot of driver of sypnatics and validity, reboot etc.. i have also downloaded ones from my product driverlist without success (win8,8.1,10) i know it work in windows 10 because it was working after my upgrade to win8.1 to win10 help pls

A:Fingerprint not working after reset/windows hello

HiThank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY TouchSmart m7-j078ca Notebook and a Simplepass not working correctly. You can try this fix that has worked for others. Go to the  Control Panel, Programs, HP SimplePassScroll down to  Enroll Fingerprints.  Click and enroll your finger prints.  Deleted the old fingerprints in SimplePass and enrolled new ones.  If that does not help I would suggest to uninstall the fingerprint driver or reinstall the upgraded version of the driver and as a last resort installed HP SimplePass and reinstalled the latest version for Windows. Here is a download for the Fingerprint scanner for Windows 10. This download sp71729.exe should work for you.Please let me know how this goes.Thanks.

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RELEVANCY SCORE 55.2

Just upgraded from Windows 7 Pro to Windows 10 Pro. The fingerprintreader has stopped working. I can find the option to set this up but instal is greyed out as no driver available. Cannot find one on any support forum? Anyone else with this problem and sorted it please?











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A:How do I get the fingerprint reader working on Windows 10

Aug 11. I have been running Windows 10 updates each day since upgrading and today after a reboot the finger print reader started working? and remembered my print as well. I guess Microsoft dropped in a fix for this (which works for me) so maybe something to try?

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RELEVANCY SCORE 55.2

x200 fingerprint not working in windows 8.1 x64.I can not find the x200 fingerprint driver in windows 8.1 x64.the autentec web can't open now. http://support.authentec.com/Downloads/Windows/Drivers.aspx#LiveTabsContent38993 can anyone help me? thks!!













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A:x200 fingerprint not working in windows 8.1 x64

Anyone out there got any info? In Device manager I can see Authentication Device/Authen Tec Inc. AES2810. The fact that Windows 8.1 detects the fingerprint sensor. Suggests the Windows OS Fingerprint software should integrate with it. The annoying thing is that Lenovo and Microsoft in their different ways are causing this problem.

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RELEVANCY SCORE 55.2

Envy laptop L8Y93AV. I just installed the latest Windows updates and now my fingerprint reader is totally inoperative, It does not flash or respond at all even when tying to puy in a new fingerprint. PIN sign in works fine. Short of removing the updates (I actually believe they are supposed to increase security. ) now what?

A:Fingerprint reader inop. after Windows update

Hi , You might be able to use this Validity Sensor Driver: sp72114 Validity Sensor V 4.5.289.0  Link : ftp://ftp.hp.com/pub/softpaq/sp72001-72500/sp72114.exe In general, Series 6 HP SimplePass can run on Windows 10.  It was, and continues to be, robust and sturdy code. If you have truly lost the Series 6 HP SimplePass program AND if you do not have an Export of your Webcards (website / password backup) -- then you might decide to switch to the newer, and still supported, Series 8 HP SimplePass program. Series 8 HP SimplePass is not an "upgrade" from the older Series 6 version of the program; it is different code - that is, a completely different rendition of the SimplePass product. Series 8 HP SimplePass is written by Softex. Series 6 HP SimplePass was written by AuthenTec. You may, of course, decide to try and run Series 6 HP SimplePass; the program may run with your newer Validity Sensor Driver. Series 6 HP SimplePass:sp63224 HP SimplePass V6.0.100.276 Win7-8 Link : http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63224.exe  Series 8 HP SimplePass:sp71729 HP SimplePass V8.01.46A W7-W10 32/64bit Link : ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71729.exe  General rules: Pay attention to the Order of Events when (re)installing your driver and / or software:Sign-in Options matter ? if the system supports Native Windows fingerprint logon, you must assign and configure a PIN to e... Read more

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RELEVANCY SCORE 54.4

Dear All, I am coming to you today as I already tried many (maybe all) of the suggested solutions posted on this forum.Unfortunately, I never managed to get a proper, working install. After updating to windows 10 (Auto update from windows - Online) the Validity Fingerprint Sensor (VFS451) just stopped working. When trying to uninstall VFS driver using device manager, the biometric will dissapear from the device list. After restarting, the biometric will show the Validity sensor as if nothing happened, same driver version (2.3.0.0) and same driver details???. Tried updating, manually uninstalling, third party drivers (Lenovo) etc... without success. I never got to the point where Windows Hello would show up and let me configure the sensor.Hope someone has a solution, at least to uninstall the driver as it seems to be the main problem. Many thanks in advance for your time and advice. Olivier











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A:Validity Fingerprint Sensor and windows 10: Not working

Olivier i see did not work Check your windows 10 Features for the Framework installation Update the Frameworks Install the HP ProtectTools Security Manager ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63727.exe 

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RELEVANCY SCORE 54.4

I downloaded the Validity driver from the website, but my fingerprint scanner isn't working. When I was running the Insider previews it did work and I was able to use Windows Hello. But now with the full version, it does not work. Is there an updated driver or one from another device that would work?











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A:Validity fingerprint scanner not working on Windows 10

@ironbesterer? Your solution might depend on your particular setup. Reference:HP ENVY dv6t-7300 CTO Quad Edition Notebook PC ========================================================================Scenerio 1You have HP SimplePass installed -- and you did not say whether or not this is the case -- AND you are running (some version of) the original Series 6 HP SimplePass program that was installed (shipped) with your computer.  This Series of the program may, or may not, want to run in your new Windows 10 Operating System. I have read one member's claims that Series 6 HP SimplePass, that is, HP SimplePass probably version 6.0.100.276 -- does run in Windows 10.  I cannot verify that is the case. How? Reinstall the existing Validity Driver:Uninstall - do NOT delete the Driver from the Device ManagerReboot (Restart) the computer and log inCheck to make sure your Sign-Options are set in PC Settings If your Series 6 HP SimplePass program is not behaving itself, that is, the program starts and then balks, the Splash screen starts / stops / flashes / freezes, then you might try:  Hard Reset / Forced Reset"Repair" the SimplePass program (Programs and Features)Tryoverloading the program, that is, installing the program over the top of itself without removing the existing program from the computer. ========================================================================Scenerio 2 You have been running Series 8 HP SimplePa... Read more

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RELEVANCY SCORE 54.4

After upgrading my OS from Win7 to Win 10, Authentec Fingerprint sensor stopped working after few days. I tried Reinstalling the driver, but that doesn't work.  Is there an updated driver that would work?

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RELEVANCY SCORE 54.4

So my fingerprint reader isnt working. Tried hp simple pass but fingerprint option doesnt show up. Windows hello doesnt show up either. Tried updating the driver still nothing. Have tried a few different things from other forum posts to no avail. Any help will be greatly appreciated.

A:fingerprint reader on hp 8460p with windows 10 not working

1. Try steps from: http://support.hp.com/us-en/document/c037182402. Since this is a 8460P unit, install HP Client Security or HP Protect Tools software instead of SimplePass.

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RELEVANCY SCORE 54.4

I have a X1 carbon 3444 with Windows 10. Fingerprint reader (FPR) was working fine. Sensor is a TouchChip Fingerprint Coprocessor by AuthenTec. The latest Windows 10 update around Christmas resulted in the FPR dissappearing despite device manager showing as working. Tried rolling back driver from 1.6.2.352 to 1.6.1.341 with no help. Tried uninstalling the Lenovo FPR software to see if Windows Hello would see it - but no. Reinstalled Lenovo FPR softwareg1f914ww_64.exe still no result showing Checked Bios and FPR is enabled.Contacted Microsoft who after checking my system and not being able to solve it advised to reinstall windows 10, which I did, and although being reassured this would fix it - has not. Anyone with any ideas?

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RELEVANCY SCORE 54.4

Since the update to Windows 10 1709 (Fall Creator's update) my fingerprint scanner & Windows Hello doesn't work anymore.I own a Lenovo Thinkpad X1 Carbon 5th Gen (20K3).In the device manager the fingerprint reader seems to have an issue... And Windows Hello doesn't recognize the device anymore. I already tried to enable SGX in BIOS - but that didn't change much...Thank you for your help -

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RELEVANCY SCORE 54

im using a toshiba satellite p300 laptop with a authentec aes1610 fingerprint reader

when i updated to windows 7 it worked fine and i could log onto windows using my fingerprint, then i installed all the toshiba drivers to get my webcam and bluetooth working. when i did that it installed the toshiba finger print logon software and after removeing the toshiba fingerprint software i can no longer see the finger print logon option (the standard windows one) at the logon screen. i have checked the biometric settings and it is all turned on.

how do i get the standard fingerprint logon back?

A:standard windows fingerprint logon stopped working

Try device manager, personal identification devices, right click on the fingerprint reader and rollback driver.

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RELEVANCY SCORE 54

I am running Windows 8.1 that is up to date with maintenance, etc. Windows fingerprint login was working fine until a few days ago when it stopped working. I have done extensive research online to no avail. I have restored my system to a point in time (3/15/2015 via a system image restore) when fingerprint login was working and still have the problem. My system is

Product name:HP ENVY TS 17 Notebook PC
Product number:E1P13AV
Serial number:5CG3487Y00
BIOS (Configuration):F.65-11/20/2014 (097F110000405E00000620000)
Keyboard revision:KBC Version 93.52
Total memory:8.00 GB
Processor name:Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz

Can someone please help get this thing going again? I'm completely out of guesses!

Thanks ...

A:[SOLVED] Windows Fingerprint Login Has Stopped Working

Check HP Support for updated fingerprint software -

HP ENVY TouchSmart 17t-j000 Select Edition CTO Notebook PC Drivers & Downloads | HP? Support

(Not sure if the above link is for your exact model or not)

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RELEVANCY SCORE 54

Latitude E6230 fingerprint reader stops working after Windows 10 upgrade. Reader is recognized in Win7 but not in Win10. Reinstall OS several times, same results. Applied Dell security driver P5T4G but same result. Device status: This device cannot start (code 10) Current device power state cannot support this request. USB\VID_0A5C&PID_5801&MI_03

A:E6230 fingerprint reader stopped working in Windows 10

I am having the same issue on my latitude E6430

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RELEVANCY SCORE 54

Dear All, I am using HP Elitebook 8440P with Windows 10 Aniversary build 1607.But HP ProtectTools Security Manager not support for windows 10. so, Iīve tried install the HP Client Security Manager but I get an error on Powershell near the end of installation, Error 1722.Have you any solutions for my problem? Many thanks in advance for your time and advice. Duy An  

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RELEVANCY SCORE 54

Hi,I just upgraded to Windows Insider 17074 and now the Fingerprint stopped working. (Error 31) in Device Manager (Windows is not able to load the driver)I already tired to reinstall Synaptics Metallica MOC Touch Fingerprint Driver for Windows 10 (64-bit) - ThinkPadAny idea? Regards Dirk

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RELEVANCY SCORE 53.6

I'm a Firefox user typically, but a few weeks ago there was an update and following it Firefox just plain stopped working. It doesn't recognise a connection at all.
After reading around, others who have this problem are told to check firewalls and make sure it's not being blocked. Well I turned all firewalls off and also tried removing and re-adding the program to the exception lists of both Kaspersky and windows firewall, but nothing.

I just sort of gave in and started using IE, which was working fine. But last night there was an automatic windows update. And now today I find that Internet Explorer is doing the exact thing firefox was! It just won't open any pages as if it can't find a connection.

So now I'm using firefox 3 Beta. But really I just want my standard browsers back!

Any assistance greatly appreciated.

A:Browsers stop working after update

I tried Firefox 3b5 after my problem showed up and it won't work either.

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RELEVANCY SCORE 53.6

Hi,

I recently installed Windows 10 Pro 64Bit on this Dell Latitude E5540 laptop but can't get the fingerprint working... 

I also installed the Dell data protection security tool for windows 10 (version: 1.6.1.1055,A14) from Dell E5540 Support and Drivers page.

Windows had already recognized the the fingerprint reader as Synaptics FP Sensors (WBF) (PID=003f) under Biometrics. But whenever I run the Dell Data Protection Console and try to register my fingerprint it always says:

"The fingerprint reader is not connected. Connect the reader."

The device is enabled in device manager and has no errors. It used to work fine when I had windows 7. Am I missing some drivers or software for Windows 10? I need the FP reader working ASAP.

Can anyone please help me out?

This has been resolved. See AFURSTER Posts below.

A:[Solved] Latitude E5540 - Fingerprint / Biometric not working Windows 10

Still waiting to hear back... I need to get the fingerprint reader working... :(
Is anyone else having issues with the fingerprint reader on their laptop?

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RELEVANCY SCORE 53.6

Hello,
I've installed Windows 7 Enterprise on my Dell Vostro 3360, and want to install fingerprint driver. Also I've installed Validity Sensor driver from here. And I still cant use my Fingerprint sensor. Please suggest me what am I doing wrong. 
Thanks
Regards,

A:Fingerprint scanner dell vostro 3360 not working under Windows 7

Hello Vgalav,
Have you tried these steps?
(1) Update the Bios. 
(2) Enable biometric support:  BIOS > System Configuration > Biometric Device Option > enable
(3) Clean the fingerprint reader with a soft cloth, dampened with an ammonia-based glass cleaner.
(4) If the problem is not resolved, check to see if the Fingerprint Reader is detected in Device Manager.  If not, reinstall the drivers.  http://dell.to/1lAGqoK
(5) If the drivers do not resolve the problem, repair/reinstall the operating system.
(6) If reinstalling the operating system doesn't resolve the problem, the finger print reader may need to be replaced.
I hope this helps to resolve the problem for you,~Maureen#Iwork4Dell

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RELEVANCY SCORE 52.8

Hello to you all !
I am stubbing to get the fingerprint scanner working on my Dell Latitude E7470.
I already get stuck when i want to set up my fingerprint in Windows Hello. 
I must get my finger on the reader but can wait very long before the reader recognizes a finger on the reader, sometimes it does not see my finger at all ...
I installed the latest Control Vault driver (version A.09)  from the Dell Website.
If i install the previous Control Vault driver (version A.08) i can actually get through the set up from Windows Hello (that goed not very smooth and rather slow but i manage to finish it)  and use the fingerprint scanner BUT it is very slow with recognizing my finger and sometimes it does not recognize it at all ... 
Is there a driver issue from Dell (version A.10 with Latitude E7470) or what is happening here ?
Can someone help me to get the fingerprint scanner work properly ?
Thanks in advantage for your help !

A:Fingerprint scanner not working properly Dell Latitude E7470 (Windows 10 Pro 64-bit)

Hi Daniel who ...,Thanks for posting.Here is some information you may find helpful:http://dell.to/2xWt41Ohttp://dell.to/2xWt4yQhttp://dell.to/2xX0MVi

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RELEVANCY SCORE 52.4

I updated my windows and for some reason my second monitor stopped working right. It would take the same screen resolution as my laptop and I couldn't change it. I restarted the computer multiple times and it changed nothing. I uninstalled both the Mobile Intel 4 Series Express Chipset Family, and NVIDIA GeForce GT 335M drivers then restarted so they would reinstall. It didn't fix anything. They both have errors, the Chipset says: Windows cannot load the device driver for this hardware. The driver may be corrupt or missing.(Code 39) The NVIDIA says: This device is not working properly because Windows cannot laod the drivers required for this device (Code 31) I have tried having them work seperately and it does nothing. I have also installed both the drivers from their respective websites and it still did not fix the problem. Whenever I start the computer with the second monitor unplugged, and then plug it in later it doesn't seem to recognize it, but if I turn the computer on with it plugged in, it works but doesn't recognize it as a second monitor and only runs it like the laptop monitor.

If there is any extra information needed let me know, any and all help is appreciated.
 

A:Display Adapters stop working after Win7 update

go to system restore and load a restore point from the last it worked
 

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RELEVANCY SCORE 52.4

So Ive been using the Turtle beaches Earforce x11's for a while now on my pc until today, today I enabled automatic updates, it did 37 updates and I also updated my motherboard using its disk. Now after all of these updates have been done i plug my headphones back in but, they dont work, they dont show up in playback or microphone. Ive tried using different usb's and rebooting but with no results and also I looked it up these headphones have no drivers. So what should I do?

A:Turtle beaches Earforce x11's stop working after update.

I'd say got to your motherboard manufacturers website and download the audio drivers.

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RELEVANCY SCORE 52

This is just a heads-up that after security update KB957097, my wireless stopped working.

I have a Belkin N-Wireless Router, and I use WPA-PSK (TKIP) security.

Specifically, I got 2 message balloons on my wireless connectivity icon (bottom right tray in XP).

1. windows was unable to find a certificate to log you on to the network

2. this connection has limited or no connectivity
After I uninstalled that security update (after 2 hours of knocking my head), it started working fine.
 

A:Solved: Security Update KB957097 causes wireless to stop working

An update.

The earlier solution only worked for a short while. The same problems re-started after a day or so.

Apparently something called a cryptoservice in my computer had gotten corrupted.

I finally solved it by doing the following:
Go into safe mode.
Start a cmd window.

Enter the following:
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
peaceout.
 

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RELEVANCY SCORE 52

I have the same problems. Today I updated the Bios of my HP probook 650 G1 to version 1.39 from 1.36
After that my DisplayPort is not working anymore. The external VGA port is working fine.
There is no way to downgrade again. Error message at the end of that downgrading process tells me the digital signature is not valid or the image is damaged. So please HP, fix this problem in 1.39 for all users.
 
Regards, Marco

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RELEVANCY SCORE 52

This morning HP Support Assistant offered 4 updates.I updated the Notebook System BIOS (Softpaq number: SP73290 Version F.21Ap1) and the HDMI port for the second display stopped working.When I tried to update the NVIDIA High-Definition (HD) Graphics Driver (Softpaq number: SP72727 Version: 10.18.13.5384Ap15) that installation failed. Please help me restore the HDMI port. 

A:Update to BIOS caused HDMI Port to stop working

Hi @DougMin?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY 15-ae109na Notebook and  issues with updates. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook. When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues.You could  try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows.  Please restart the Notebook twice to make sure all update have been completed!Please let me know how this goes.You can say thanks for trying to help by clicking the Thumbs Up below!.Thanks.

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RELEVANCY SCORE 51.6

Hi, I recently update my ThinkPad W550s from Win10 Version 1607 to Win10 Version 1703 build 15063.540 (Windows 10 Creators Update).Fingerprint is not working after upgraded. I just get "Your credentials could not be verified". I've tried uninstalling and reinstalling the driver (and I'm on the latest version), removing and re-registering my fingerprint... Has anyone had this problem and managed to fix it? Can you help me?

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RELEVANCY SCORE 50.4

I'm currently on holiday and am connected through an expensive 3G modem plan. Whenever I try to connect, Windows update starts to download files. Every now and then I need to update MSE virus defs but Windows update downloads files GRR! What do I do about this pest? I just disabled the windows update service which obviously prevented me from downloading MSE defs

A:How to stop Windows update from downloading updates when I update MSE

Have you tried setting Windows Update to not Download updates?
You could also set it to not check for updates while you are on holiday.
For MSE definitions, open MSE and update from there.

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RELEVANCY SCORE 50.4

Hi,
I see that in the Anniversary I can't no more AVOID the automatic search and download of drivers.

I want to STOP this, I want myself to choice my driver and update them.

I read that in "gpedit.msc" > "Windows Update" > "Do not include drivers with WU" > ENABLE

And I did, BUT, Windows Update still see drivers to update such Intel HD, Touchpad, etc.

Why?

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RELEVANCY SCORE 49.6

Hi all,

I wanna ask how to stop virus definition of Microsoft Security Essentials update via Windows Update. It's not about bandwidth-saving. I just want to do this via software itself either automatically or manually. How?

Thanks in advance.

A:How to stop definition update via Windows Update?

It's not easily doable - MSE actually does the downloads and installs itself, and the WU entries are a secondary tool.
You'd need to change entries within the Scheduled Tasks, I think.

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RELEVANCY SCORE 47.2

windows update is nice but sometimes i simply want it to go away, in XP this was possible through (command prompt) "net stop "automatic updates". but now if i try this (net stop "windows update") on vista it just says "system error 0005: access is denied."

what type of Operating system doesn't let you have full and unrestricted access to your computer?!?

does anyone know how to get around this

yes im admin
i've tried ending it in task manager, just comes back

A:cant stop windows update

I assume you don't want to go to Automatic updates and click on "never check for updates" You could make it "go away" like that.

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