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Windows 7: Got BSOD everytime windows experience index is calculating

Q: Windows 7: Got BSOD everytime windows experience index is calculating


Like the title, I get BSOD notification everytime I try to refresh/recalculate my Windos Experience Index. Kindly need your helps or suggestions.

I attached the minidump file.

Thanks in advance guys.

Preferred Solution: Windows 7: Got BSOD everytime windows experience index is calculating

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows 7: Got BSOD everytime windows experience index is calculating

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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Like the title, I get BSOD notification everytime I try to refresh/recalculate my Windos Experience Index. Kindly need your helps or suggestions.

I attached the minidump file.

Thanks in advance guys.

A:Got BSOD everytime windows experience index is calculating

Hi There,

Your single dump file is pointing to your graphics drivers, Intel and Nvidia,

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Fri Feb 17 09:28:48 2012 (4F3E8E50)
CheckSum: 00E0D6D4
ImageSize: 00E03220
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue May 01 06:29:08 2012 (4F9FE524)
CheckSum: 00DC9C51
ImageSize: 00DDB000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can check Lenovo to see if there are newer ones available.

The other part of your dump is the bugcheck,

Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointi... Read more

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- There is BSOD every time when windows experience index is calculating.
- also "Display driver stopped responding and has recovered" error occur just before BSOD
- sometimes "Display driver stopped responding and has recovered" error occur while watching youtube.
- issue is relevant to graphic card (GF9600GT) or their driver (I think).
- I did all 3 methods from https://support.microsoft.com/en-us/kb/2665946
- BSOD occur on fresh windows7 installation with all newest drivers (using slimdriver, driverbooster)
- BSOD occur with all bellow graphic drivers (NVIDIA) I tried:
- NVIDIA 341.95 Driver WHQL 341.95 (16.3.2016)
- NVIDIA 310.70 Driver WHQL 310.70 (17.12.2012)
- NVIDIA (2012-07-31)
-(uninstall driver using Display Driver Uninstaller software)
- with fresh windows 7 and installed drivers all but graphic card - there is no BSOD when windows experience index is calculating (but graphic quality was bad, and resolution settings limited)
- same graphic card with same driver (newest) on another PC with windows7 also occur BSOD when windows experience index is calculating
- another graphic card on my PC did not caused BSOD when windows experience index is calculating.
- BSOD occur always at the same time when "Evaluating the performance of decoding Windows Media" note display when windows experience index is calculating.
- BSOD also occur with NVIDIA driver setting "power management mode - prefer maximum perfor... Read more

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I get a black screen when I'm more than halfway done with running the Windows Experience Index. When I turn my computer back on I get a message saying I got a blue screen. I created the DM Log and attached it, any help is appreciated.

A:BSOD When Running Windows Experience Index

Stress test the Graphics Card using Furmark. Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

BugCheck 116, {fffffa800471a010, fffff8800f1b9568, 0, 2}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+14c568 )

Followup: MachineOwner

1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa800471a010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800... Read more

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Hey, I have a problem (though I think it is minor because my system recovers quite well from it after restarting). Basically, I overclocked my CPU to 4.19 gHz and everything is running smoothly (also got a Radeon 7770 HD graphics card) so I decided to redo my WEI score and close to the end of the CPU test the computer crashed and went to the blue screen of death before restarting again. Everything seems fine with my computer but I'm not sure what the problem might be.

My Specs (custom built desktop):
CPU: AMD Fx-8150 OC'ed to 4.19 gHz
Raden HD 7770 GPU
2 TB 7200 rpm seagate Barracuda Hard Drive.
8 gb ram @ 1133 MHz
Thermaltake TR2 500W Cable Management Optimized Power Supply
I attached my .zip file if that helps.

A:BSOD while testing CPU on Windows Index Experience


Are you sure you don't have BSoDs any other time except while assessing the WEI?

Problematic software:

Start Menu\Programs\Trend Micro Titanium Internet Security 2012 Jackson-PC\Jackson:Start Menu\Programs\Trend Micro Titanium Internet Security 2012 Jackson-PC\Jackson
Start Menu\Programs\Trend Micro Titanium Internet Security 2012\More Tools and Help Jackson-PC\Jackson:Start Menu\Programs\Trend Micro Titanium Internet Security 2012\More Tools and Help Jackson-PC\Jackson
Please uninstall Trend Micro Titanium Security antivirus while we troubleshoot with your computer.

Download and install MSE. Run a full scan once updated:
Microsoft Security Essentials - Free Antivirus for Windows

For additional security, you can keep Malware Bytes:
Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

Run the system file checker to repair any damaged windows files:
SFC /SCANNOW Command - System File Checker

Do these and trying running the WEI again. We'll do more troubleshooting if the problem persists.

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Last year my mainboard fried on me, it was a MSI G31M-P21, I recently bought a MSI G41M-P28. I put the parts back together myself. For now the parts are as followed:

Mainboard: MSI G41M-P28
Prossessor: Intel(R) Pentium(R) D 3.4GHz
OS: Windows 7 Professional 32-bit
Graphic card: NVIDIA GeForce GT 220

When I started the pc after putting back the parts, I noticed the loading time was slower than before. After a little waiting for the computer to finish the start up stuffs, I installed the drivers for the new graphic card and drivers for the chipset n audio from the mainboard's cd. I tried to refresh the windows experience index, after the flash, when it tests my processor I think, I got the BSOD. I tried playing SMT imagine a few times after that, while in the game, after a little my pc freezes everytime. Also froze when I tried to change graphic settings in GTA IV, but only lags like when I am in the actual gameplay.

I googled:
"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033"

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 860098FC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

and came around a similar thread on this site, followed steps from there but still same problem.

A:BSOD when I try to refresh my Windows experience index

It is much easier to find patterns, etc, when there are more than one crash.

We prefer you wait until you have at least two so that if one is corrupt the other probably wont be.

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress

Some generic advice.

If you are overclocking STOP. Return to the default settings at least for now.
If you are running a RAID update its driver.
You can read more on this error and what to try here...
Stop 0x124 - what it means and what to try

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My most recent BSOD was while the Windows Experience Index was updating. Although, I have gotten several lately other than that. I have always thought it was drivers for my recording interface which is an M Audio Profire 2626. Any help would be great.

Link to DMP file: https://dl.dropboxusercontent.com/u/...13-4789-01.dmp

Thanks for any help. Sorry if I did anything wrong, I am new to forums in general.

A:BSOD during Windows Experience Index and other places.

Hello Hxcj88 and welcome to the Forums,

Please follow the BSOD Posting Instructions and post the .rar or .zip file created in your next reply.
Good luck and keep us posted,

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I upgraded my hardware myself (new motherboard, CPU and RAM) and had to reinstall the operating system. I have a student copy of the upgrade version of Windows 7 Ultimate 64-bit. I had to slipstream Windows XP to get SP3 on it in order to use the Win7 upgrade, but I got it working alright.

A couple of times since I finished installing Win7 64-bit last night, I have had the computer lock up on me while in the middle of downloading stuff (Guild Wars 2 files, Windows critical updates, etc.) forcing me into performing a hard reboot. Also, I get the blue screen of death while running the Windows Experience Index. I am hoping they are related. That's where you fine people come in, if you would be so kind.

Here is the minidump data from WinDBG if it will help. Please let me know if you can help and if you need anything else from me. Thanks.

Microsoft ® Windows Debugger Version 6.2.9200.16384 AMD64
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\New folder\012613-14929-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334
Machine Name:
Kernel base = 0xfffff800`02a14000 PsLoadedModuleList = 0... Read more

A:BSOD while running Windows Experience Index

Here is the WhoCrashed analysis if it helps. I am not sure what to make of it myself or what steps to take next:
System Information (local)

computer name: HERZBRECHER
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: AuthenticAMD AMD FX™-8320 Eight-Core Processor AMD586, level: 21
8 logical processors, active mask: 255
RAM: 17158397952 total
VM: 2147352576, free: 1973522432

Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 1/26/2013 3:31:51 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\New folder\012613-14929-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0xFC (0xFFFFF8A009F21E20, 0xC3300003CAA26963, 0xFFFFF88002790940, 0x2)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an attempt was made to execute non-executable memory.
This might be a case of memory corruption. More often memory corruption happens because of software er... Read more

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Hey all,

So I my computer after I upgraded my processor from a Q6600 to a E5450 and I try to update my windows experience I get a BSOD. Now running AV tests and also testing my ram for 3 cycles nothing comes up. I have stress tested the CPU and it can run for hours no problems.

Now Im not sure what could be the problem but any assistance would be greatly appreciated.


A:BSOD when trying to refresh Windows Experience Index.

Hello, PsyCl0ne and welcome to the forums. You had 1 dump file and this is what it said

# Any other values for parameter 1 must be individually examined.
Arg1: 0000000000041284, A PTE or the working set list is corrupt.
Arg2: 000000002722b001
Arg3: 000000000000005d
Arg4: fffff70001080000
Debugging Details:
My biggest question is did you research the Motherboard and the CPU? You were not specific on which motherboard you have, only the chipset. Most 680i Motherboards I am aware of are socket 775 made for Core 2 Duo/Core 2 Quad/ Core 2 Extreme CPUs which are 65nm Processors (ARK | Intel? Core?2 Quad Processor Q6600 (8M Cache, 2.40 GHz, 1066 MHz FSB)) The E 5450 is a socket 771 Xeon CPU on a 45nm process. (ARK | Intel? Xeon? Processor E5450 (12M Cache, 3.00 GHz, 1333 MHz FSB))

Please Run Memtest86+

Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20... Read more

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the rate is very low like 1.0.is it very bad to have such a rating?how to fix this problems?
please help

A:Fix Low Hard Drive Windows Experience Index Score in Windows 7

it just means you have a small and older harddrive or older motherboard. it will work but not as fast as the windows experience would like.

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Everytime when I try to run the Windows Experience Index, it gets to Windows Media Assessment and then my monitor turns blank and the light keeps blinking. I can't do anything besides restart the computer. I have updated everything from my video card to my BIOS, yet it still does this. I have all the codecs from K-Lite Codec Pack. For some strange reason it does the same thing when I run any of the Orange Box games, but other games like WoW, The Sims 2, Kane and Lynch run flawlessly. It even does this sometimes when I watch any videos in Internet Explorer besides flash-based players. If anyone can help me I would appreciate it.

Intel Pentium 4 @ 3.0GHz
ATI Radeon HD 2600 XT (Catalyst Version 8.2)
Windows Vista

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can someone please tell me why everytime i run the windows 7 experience index it hangs for about 3 to 5 minutes at the assessing disk Performance ? i talked to others that say it happens to them aswell so i'm sure it's not my system.

A:help with windows experience index

Quote: Originally Posted by scrooge

can someone please tell me why everytime i run the windows 7 experience index it hangs for about 3 to 5 minutes at the assessing disk Performance ? i talked to others that say it happens to them aswell so i'm sure it's not my system.

Just when running WEI?

What HD? New? How much Free space? defrag lately?


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Hi guys i have just installed Windows 7 and i have a problem with the Windows Experience Index when i run the program all i get is the error in the screen shot.
Has anybody got any idea what the problem is please

I do have a problem with my Gefore Display drive not working with Windows 7 and i am just using the basic windows VGA driver. as Gefore seem to be unable to supply a driver that works
Could this be the problem

Regards to you all

A:Windows Experience Index

I think that a repair install (upgrade) would be your best bet. In lieu of that approach, just reinstall, again. This should not be a problem, since you have just reinstalled.

My best advice, however, after you are up and running, have programs installed and activate, make a system image and put it in a safe place. In that way you will never have to come here again, with a similar problem.

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Hey, i recently built a new computer and fot some reason the WEI seems extremely low.

Its showing 4.8 due to the processor, everything else is fine and above 7.5

System specs
CPU - i5-6600K
RAM - Kingston FuryX 2400Mhz 16GB
GPU - 980ti Xtreme gaming
PSU - EVGA G2 Gold 750W

A:Low Windows Experience Index

I would think that cpu should get at least a 7.6 or 7.7

Are you fully updated, all drivers installed ?

Run WEI again, and again if you have to.

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I did a clean install of Windows 8 Enterprise N, installed Kaspersky Internet Security 2013 and tried to run WEI but it says: The Windows Experience Index for your system could not be computed. Cannot complete the requested assessment. This system does not have the necessary multi-media support to run the requested assessment.

I have disabled KIS and it still doesn't work. I am aware that Win 8 Enterprise N comes without WMP, but is this the reason why WEI won't run? Also, is WEI necessary and does running or not running affect system performance?

AMD X4 Phenom II 965
MSI 880GMS-E35
GTX 550 Ti
Two 500GB HDD @ 7200rpm

A:Windows Experience Index won't run

My guess (and that's all it is) is that it is a driver-related problem.

Make sure all drivers are the latest available, especially those for graphics and sound.

Also install a third-party media player (I like K-Lite, or VLC is good). I've never used
an 'N' version, but the lack of a media player could be an issue with WEI, I don't know.

And no, it isn't necessary to run WEI, nor does it have any effect on performance.
Hope this helps.

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I was trying to update my windows experience index, and when I go to the window that should have the update function, all it says is
"Rate and Improve your computer's performance

Not sure where to start? Learn how you can improve your computer's performance
Last rating.. blah blah blah"

I just installed a new video card and processor, and i just wanted to see its score. Please help me.

A:Windows Experience Index

Look under the base score on the right side of the screen "update my score"

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how do I find out my Windows Experience Index (WEI) on my Dell 9300 laptop, Windows XP?

A:Windows Experience Index?

As Windows Experience Index is a Vista feature, you'd have to install Vista.


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I have GTX 260 and Windows 7 home 64 b, and Windows Experience Index is just 2.0.
It's because of Gaming graphics is 2.0.
All other indexes:
Processor 7.5
Memory 7.5
Graphics 5.9
Primary hard disk 5.9

Anyone have an idea why Gaming graphics is so low?
How to increase this index to any higher value?

Also have some problems with PC. Here is the tread's link:

A:GTX 260 and Windows Experience Index

VGA GTX 260 SC ed
CPU Intel Duo Core Quad Q9550

I have a 5.9 because of my PHD...like you...but my numbers a a bit lower than yours all around...check your driver...i rolled back to 195.62 because i was getting some crashes on the new driver, not the recalled one, but the newest approved one...my gaming rating is a 7.1

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Guys, I am not that good at computers. So plz help me. My Windows Experience Index Rating is 1, bcoz graphics n gaming graphics subscore is 1.. Plz help me

A:Windows experience index is 1..plz help

Hello and welcome to the forums.
I would expect you have onboard graphics of not a very powerful type. It would be easier to make any helpful suggestions if you fill in your full system spec.

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hi friends,

i have got windows experience index of just 1.0. how can i increase it. i am using IBM think center 8123-LQ4 machine. i have 500 GB hard disk and 2 GB RAM.

also please suggest which graphic driver to use. i am using old driver and i am not sure how to update it.

A:Windows experience index

The Windows Experience Index measures the capability of your computer's hardware and software configuration and expresses this measurement as a number called a base score. A higher base score generally means that your computer will perform better and faster than a computer with a lower base score, especially when performing more advanced and resource-intensive tasks.

Each hardware component receives an individual subscore. Your computer's base score is determined by the lowest subscore. For example, if the lowest subscore of an individual hardware component is 2.6, then the base score is 2.6. The base score is not an average of the combined subscores.

Windows Experience Index - Update or Refresh Score

Regarding the drivers, you can find the latest drivers here
Lenovo Support & downloads - Drivers and software - ThinkCentre A51 (type 8122, 8123, 8124, 8129, 8131, 8132, 8133, 8134, 8135, 8136, 8137, 8138, 9212) / M51e (type 9213)
(The latest driver for video is from 2006)

More details can be found here
Windows Experience Index: Understand and improve your computer's performance in Windows Vista

Read other 2 answers

Hello you guys!
I did install a brand new HDD of 750 GB to put my backups and now I am having issue with the Windows Experience Index.
Here is a snapshot of the message it gave me!

But now it says System rating is not available.

I am a little hesitant on just go ahead and click.
Can anyone tell me what I should do?

A:Windows Experience Index

* Check your disk for errors, indexing may fail if there is an error.
Open the command prompt and run:
chkdsk /f

* Reboot on completion.

Read other 2 answers

is there a way to access the windows experience index like on windows 7 on windows 10. kinda would like to see what my HP probook's score would be

A:windows experience index

Hello Computer tech,

You could use OPTION TWO or OPTION THREE in the tutorial below in Windows 10 as well.

Windows Experience Index - Update or Refresh WEI Score in Windows 8

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Just curious what everybodys index is.... Im a little confused on how they come up with this?

Mine is a 3.0 and my system configuration is:

AMD Athlon Dual Core Processor 4000
2GB of RAM
200GB Hard Drive
NVIDIA GeForce 6150 LE

I thought i'd be higher than 3.0

A:What's your Windows Experience Index?

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My Index is 5.5, can I get any better?
If yes, what next???


A:Windows Experience Index

Which item is listed at 5.5? the WEI sets itself to the same number as your lowest scoring item.

Read other 2 answers

So I ran WEI today and to my surprise my score seem to have drop from a 4.8 to a 4.5, now this may not seem big but it was my ''Gaming Graphics" score that seem to have took a toll from 5.3 to 4.5 now I don't seem to see any performance degraded what cause the score to drop?

A:Windows experience Index

It shouldn't be a cause of worry. It could be something as simple as a past driver update, etc. Just make sure you have all windows updates and all driver updates, and you should be fine. Let us know if you encounter any problems though!

This happened to me too, and it nearly drove me crazy
This is why I bought new parts, and wasted my money

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I've made a couple of changes over the time I've had Vista installed on my computer, and just for fun, I was going to re-run the Windows Experience Index test. I went to the Performance Information and Tools section, and there is nothing there. All it says is

"Rate and improve your computer's performance
Not sure where to start? Learn how to improve your computers performance"

None of that is a link to anything else. I didn't really think to look until after this, but it now says my WEI is unrated. Its obviously nothing major that is killing my computer, but its still strange. Any advice on how to fix this? Possibly force Windows to run the test through the run command?

A:Windows Experience Index Gone


Scroll down to tweak 4

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After I installed Vista 64 bit with 2x1gb of rams, the Window Experience Index was 5.7 which is determined the lowest factor, in this case, the computing speed. The question is why I later installed another 2x1gb rams which makes the total of 4gb would dropped the index to 5.6? More ram = slow????

A:What's up with the Windows Experience index!

Many systems relax memory timings in order to run with 4-sticks. This is very common of Intel chipset motherboards.

Moreover, memory will run at the speed of your slowest memory. You might want to download and run CPU-Z and have a look at the memory timings for all four slots on it's memory tab. This will tell you what SPD rating your sticks are and if you're now running at higher latency/slower speeds since adding the two new sticks.

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Currently I'm Running 4x 4GB Nvidea Graphics Cards In SLI Mode, But I'm Only Getting A 7.8 Reading In The Windows Experience Index WHile EVeryhting else is 7.9???

Any Reasons Why?

A:Windows Experience Index??/

Welcome to seven forums blairseven: The best score on the index I think is 7.9. And the program has been discussed several times and isn't the best of programs for measuring your graphics ability. As we say it is to be taken with a grain of salt. Fabe

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DELL Inspiron 1525 used to be at a 4.0 WEI, and now it tells me 3.1! what happened? my hardware never changed!

A:Windows Experience Index went down

Hi there ... It is only a Guide set your Performance to High and re-run it ..

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Hi Folks,

After updating my Nvidia Display drivers, (which I believe was done correctly) I attempted to refresh WEI. It did not complete.
Reliability Monitor did not show error.
1, Where in 'Event Viewer' do I look to find the error.
2, Does WEI have an entry in 'Task Scheduler' ?

A:Windows Experience Index.

Here is one SF thread i found about this.
It has links to more threads...
Maybe you can find something in here to help...

Windows experience Index could not complete

Read other 1 answers

Hello, i'm new here.....

I want to ask....

My Windows experience index can't run.....

This is the image

This my aspire 4535 with catalyst 9.10

Could someone help me......

(Sorry for my english)

A:Windows Experience Index can't run

I would first check to see if all your drivers all installed correctly and are their most current versions...

If that doesn't work than I would do a repair install: Repair Install

If you do the latter...backup your data first (just in case)

Read other 1 answers


I have some questions in regards of the Windows 7 Experience Index.
Currently my system subscore is 5.2.

Processor : 7.1
Memory : 7.3
Graphics : 5.2
Gaming Graphic : 5.5
Hard Disk : 5.9

I'm using Alienware M15x, Windows Home Premium 64-bit, 8GB Ram, nVidia GTX 260M.
I remembered my Graphic and Gaming Graphic subscore used to be around 6.2. Why do I suddenly get a much lower subscore considering I did not make any changes to my system ?

A:Windows 7 Experience Index

It's buggy in my opinion. Mine's the same, but my specs are pretty good.

Don't worry about it.

Read other 6 answers

I've tried to Google; but had no luck.

Can (will) a 64-bit processor being tested by the 64-bit version of Vista score higher than the same processor being tested by the 32-bit version of Vista?

A:Windows Experience Index - x64 vs. x32

Hello Rob,

A 64-bit CPU should score higher under the WEI CPU section while running a 64-bit Vista vs a 32-bit Vista.


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hi i have recently tried to update my windows experience index but for some reason i get this error message:
"Cannot complete assessment
The assessment or other operation did not complete successfully. This is due to an error being reported from the operating system, driver or other component"
I have no idea why this is happening or what caused it.
I have run multiple registry and computer error repair programs which have picked nothing up-except registryfix 7 which has picked up 2 system service errors, this is what it says:

RegKey : HKLM\SYSTEM\CurrentControlset\Services\hwdatacard
ValueName : ImagePath
Value : C:\Windows\system32\drivers\ewusbmdm.sys
The file (C:\Windows\system32\drivers\ewusbmdm.sys) Does not exist at the specified location.

and this is the second one:

RegKey : HKLM\SYSTEM\CurrentControlSet\Services\TfkbMon
ValueName : ImagePath
Value : C:\Windows\system32\drivers\tfkbMon.sys
The file (C:\Windows\system32\drivers\tfkbMon.sys) does not exist at the specifed location.
I dont know if these errors are anything to do with my problem but i cant seem to fix these to system service errors.

A:windows experience index

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My Windows experience index is 5.5, can I increase it?

My Computer is an Intel DH67BL_ Motherboard Intel i7 2600 3.4GHz CPU 16 GB of memory, 500 GB Seagate SATA hard drive, running Windows 7 Pro 64bit.

Let me Know!


A:Windows 7 Pro Experience Index

Rule #1, don't double post. Please edit your other post, where I already responded to you.

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is there a database or something that would say what is the typical score a specific cpu, gpu etc

A:Windows Experience Index

anyone or is it just non-existing

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it went down from 5.8 to 5.6 and i need to know why

A:windows experience index went down

Hello xbabeoo,

This depends on which hardware subscore dropped.

Most likely, it's due to an updated driver for that item (ex: graphics). Drivers can cause the WEI score for that item to go up and down a tiny bit since the drivers can affect their performance.

Hope this helps some,

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Hey guys, Just wanting to clarify this Wei score, is my Win Aero so high because of the Switchable Graphics?

Component Details Subscore Base score Processor Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz 6.9 5.9 Determined by lowest subscore Memory (RAM) 6.00 GB 7.3 Graphics Radeon (TM) HD 7690M XT 6.9 Gaming graphics 3813 MB Total available graphics memory 6.9 Primary hard disk 842GB Free (907GB Total) 5.9 Windows 7 Home Premium

A:Windows Experience index

The Windows Experience Index is based off of the maximum capabilities of the computer. It does not account for performance loss in cases such when a laptop is attempting to conserve power (processor underclocked, discrete graphics disabled, etc.)

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I have just recently helped a friend upgrade his computer to be Windows Vista capable.

One of the upgrades was a nVidia 9600GT graphics card.

Except now the problem is this, even with the newest nVidia drivers installed, the WEI will not score more than 1.0 for Graphics.

The odd thing is it shows the correct driver is installed, but the test is being run using "Standard VGA Graphics Adapter", as show below:

This happens even after a total clean re-install of Windows Vista Home Basic.

Any ideas how to fix this?

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At the conclusion of Windows Experience it produces A report and you can print it but there is no option for saving it
What I would like to do is have is a short cut to access the report or a way of saving it
After running the index the logs are stored at Windows\performance\winsat\data store\
but there is no report there
The same sort of thing applies to the administrative logs in Event Viewer this log is a summary of the critical and error reports generated by the other logs which are stored at windows\system32\winevt\logs but again no reportis there it would also be nice to have a shortcut for administrative log
can anyone help

A:Windows Experience Index

You can't save it as a file anywhere, but you can access it again from the System screen in the Control Panel, then click on Windows Experience Index, then 'View and print detailed...' under your score.

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I ran successfully the Windows Experience Index (WEI) soon after installing Win 7 64 bit on a new computer. I tried running it again after making some hardware performance changes. It started to run, but gave a warning that I was on battery power and stopped? This is a desktop machine. If I go to the Power savings section I see what appears to be settings for a laptop?? It seems that my computer is seen as a laptop. How can I change that? Now I don't even have the option of running the program. I ran SFC and all is well, I deleted all the files in C:\windows\performance\winsat\datastore and that didn't fix it.
It just seems that my desktop is seen as a laptop?? Any way to change that, and where??
Thanks for any help.

A:Can't run Windows Experience Index

Are you plugged into a UPS?

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Asus P5G41T-M/USB Mbo, 2x2GB DDR3 Corsair, Intel E6500 2.93GHz cpu, Samsung 500GB Sata, Gainsward 8400GS 512MB video card
Brand new pc, Win 7 Ultimate 32 bit os.
After full installation, I got WEI index as follows
Cpu - 6.3
Ram - 6.3
Graphics - 3.6
Games etc- 5.4
Disk - 5.9
Overall index 3.6, which seems rather low. Is there anything to raise index to something like 5.3.Any help will be appreciated.

A:Windows Experience Index

If you aren't experiencing any problems, then don't even worry about it ...it's just a number

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On my Win 7 X64 Ultimate installation the Windows Experience Index will not run. I get an error stating multimedia support is missing. Running ASUS EAH5670 video card with Catalyst 10.1 drivers. I see no reason why this "benchmark" should not run. I can run Prime95, LinX, Everest and other benchmarks with no issues. If anyone has some insight on this I am very willing to listen, thanks.

A:Why won't Windows Experience Index run?

If this is a clean install, update all your drivers starting with chipset, then run it again - is that a 5670 or 5870? Use the drivers guide in my sig.

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Let's see what vista is giving your system:

The Windows Experience Index measures the capability of your computer's hardware and software configuration and expresses this measurement as a number called a base score. A higher base score generally means that your computer will perform better and faster than a computer with a lower base score, especially when performing more advanced and resource-intensive tasks.Click to expand...

Open Performance Information and Tools by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Performance Information and Tools.

Click to Maximize

As you can see, I am running the Japanese version of Vista. The categories are (from top to bottom)

Graphics (desktop)
Graphics (gaming)
Primary Hard disk

It gives you an individual score for each category, then your main score is whatever was the lowest of all your categories. My lowest was my CPU score, so my main score equals my CPU score.

My system:
Core 2 Duo 6600
Evga 680i
2Gb Corsair XMS2
7950GT 512mb graphics

Also please note what version of vista you are running, as they have made major changes since the beta versions. Mine is on RC1.

Note: the purpose of this thread is not to compare our systems, but an evaluation of this new "index" system itself. Is it a good system or not.

Microsoft seems to want to simplify things by giving you an easy number. Then when you go to buy software, it wi... Read more

A:Windows Experience Index

AMD Opteron 165 @ 2.8 GHz
Abit AV8
2 GB Corsair Value Select
7600GS 512MB graphics

Running Vista Ultimate RTM.

I don't know if Nvidia's drivers would get a better score, I'm using Microsoft's WDDM drivers because Nvidia's wouldn't install.

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I have just upgraded from Vista to W7. On Vista's Experience Index all items on the list were scored the top mark of 5.9. Looking at the scores on W7, three have gone up to 7.3/4my HDD has stayed at 5.9 but my 2GB RAM has been downgraded to 5.5.(Windows7 is supposed to require less memory). Can anyone explain why this should be and possibly advise on how to improve the scores. My HDD presently has 121GB of empty space.
CPU: - Intel® Core 2 Quad QX9770 Extreme
CPU Cooler: - Thermaltake Golden Orb II
Motherboard: - Asus Striker II Extreme (nForce 790i Ultra chipset, 3-way SLI, DDR3)
Memory: - 2.0GB Corsair DDR3 1333mhz XMS3 DHX CL9 (2x 1GB)
Hard Drives: - Velociraptor 300GB S-ATAII 10,000RPM
Optical Drive: - 5x Blu-Ray ROM S-ATA DVD±RW
Graphics card: - NVIDIA GeForce GTX 280 1GB
Sound card: - Onboard 7.1 Audio
PSU: - 1000W Cooler Master Modular
Accessories: - Floppy drive
Accessories: - 30-in-1 USB Media Card Reader
Case: - Coolermaster Cosmos Type-S
OS: - Windows 7 Home Premium 32-bit

A:Windows 7 Experience Index

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An irritating observation on my side ... and before I start, I know that the WEI is not a great benchmark but nevertheless -

I run a Core i7 4770K CPU overclocked at 4.3Ghz and 8 GB 1600 Mhz Corsair Dominator RAM on timings of 8-8-8-24 using the Asus Maximus Hero Motherboard's XMP profile. My RAM WEI = 7.8

My son's PC uses a much older MSI Z778 G43 motherboard with a mid range Core i5 CPU and 8 GB 1600Mhz Corsair Dominator Ram with timings 9-9-9-24. His RAM WEI = 7.9

Both PC's are on Windows 7.

I swapped his RAM into my PC and still got a WEI of 7.8 - so I guess his older cheaper MSI MB is much better at memory control than my Asus MB?

A:Ram speeds and Windows Experience Index

I doubt that it's a memory controller issue. It's probably just a quirk in Windows. A 0.1 score difference on a WEI is not significant in the real world.

I think if you ran a real benchmark on both machines, you would get different results. More like what you would expect to see.

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