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BSOD watching netflix, playing DoD online BCCode 7f

Q: BSOD watching netflix, playing DoD online BCCode 7f

EDIT - Since i thought this post didn't post i added my info in a new thread *facepalm* adding attachments here i guess, and i don't think i can remove threads so - i guess if someone wants they can remove one of them:

Attachment 202592

Attachment 202593

Hey guys - i'm not really sure how to decode what error message this is, but here's the information my computer dumped on me - maybe you can help me figure out what's causing this. I uninstalled zonealarm already since it seemed like a common error with that - but i'd like to check it out just in case.

-----

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF8800F29B1A9
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031212-22900-01.dmp
C:\Users\Rheanne\AppData\Local\Temp\WER-48999-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

-----

If anyone can please help me verify what's going on i would appreciate it.

My understanding is it's a memory problem, hardware problem, or driver problem, but i'm not sure how do diagnose it.

Thanks.
~Lorena.

RELEVANCY SCORE 200
Preferred Solution: BSOD watching netflix, playing DoD online BCCode 7f

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD watching netflix, playing DoD online BCCode 7f

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 97.2

I built my computer about 2 months ago. A couple times a week I'll BSOD while playing games on Steam. Many of these times I will be streaming Netflix simultaneously.

Specs:

CPU: Intel Core i5-4670K 3.4GHz Quad-Core Processor
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler
Motherboard: MSI Z87-G43 ATX LGA1150 Motherboard
Memory: Corsair Vengeance 8GB (2 x 4GB) DDR3-1600 Memory
Storage: Samsung 840 EVO 250GB 2.5" Solid State Disk
Storage: Western Digital Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: Gigabyte GeForce GTX 770 4GB Video Card
Case: Corsair 200R ATX Mid Tower Case
Power Supply: Corsair Enthusiast 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
Operating System: Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit)
Keyboard: Logitech MK320 Wireless Standard Keyboard w/Optical Mouse
Wireless Network Adapter: Linksys AE2500

Worth noting:
The BCCodes I'm getting from the system crash report are F4 and 7A
Every time the system BSOD and restarts, the wireless card will not work until it is unplugged and and plugged back in
Disk drives, Display adapters, Processors, Sound/video game controllers, and USB controller drivers are up to date
Within Network adapters, while attempting to update "Microsoft Virtual WiFi Miniport Adapter" driver, Windows Security warms me it cannot verify the publisher's digital license. I have not proceeded
Virus, Spyware, Malware protection: Win... Read more

A:BSOD while playing Steam & Netflix, BCCode: F4 & 7A

A stop 0xF4 is usually a storage related issue. But usually the crash dump does not contain any more information.

Code:
BugCheck F4, {3, fffffa8008b15b30, fffffa8008b15e10, fffff800033837b0}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------
The stop 0x7A makes it clear that it is a storage related issue.

Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40006db8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000008fb35860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88000db7cd0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR: 0x7a_c000000e

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: CODE_CORRUPTION

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYS... Read more

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RELEVANCY SCORE 96

Hey folks,

I've received a few BSOD's in the past couple days while doing what's in my title. These are the 3 messages I've received:

POOL_CORRUPTION_IN_FILE_AREA
IRQL_NOT_LESS_OR_EQUAL
ATTEMPTED_WRITE_TO_READONLY_MEMORY

I'm fairly confident that chrome or wow are culprits, but not entirely sure. I've collected 4 mini dumps, which I hope will help (attached).

I've ran a Windows memory diagnostic which came back clean. I'm using an 840 Evo SSD which I've confirmed has the latest firmware.

Any help would be greatly appreciated!

Edit: had to update my attachment, but computer crashed haha, it's up and good to go now!

A:BSOD Playing WoW and watching Netflix on Chrome

Hi,


I am extremely sorry that this thread was not attended to. There are not many people in this field.


In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


Regards,
Pranav

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RELEVANCY SCORE 96

Hello, this is a very recent problem (started less then a week ago) that Ive been having on a custom build pc that has been running flawlessly for years, the only recent hardware change was a new GPU around february.

I started getting BSOD, mostly while playing FIFA or while watching netflix last week. Eventually I formatted and instaled windows 7 (ultimate 64 bit) again but the error persisted even on the new format, eventually I started getting BSOD on boot and even on safe mode (diferent bsod errors: irql, memory management and others) so I RE formatted and installed the least amount of things possible and that ran flawlessly for two days (I played lots of games, watched lots of netflix to test it and it seemed fine) I thought the problem was fixed.

Today I was playing FIFA 15 and I got a new BSOD (IRQL LESS NOT EQUAL). Throughout this whole process I have made sure I have the latest GPU drivers, I installed new motherboard drivers on this format, I ran mem test 86 and the windows memory diagnostic and both of them showed me no errors. I am completely stumped.

BUILD:
CPU: AMD Phenom II x4 945
GPU: Nvidia Geforce GTX 950
Mother: ASUS m4a79xtd
4 GB RAM

I have attached the dump file and the DM log collector, thanks in advance for any help!

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RELEVANCY SCORE 95.2

I continually get BSOD's while trying to play Infestation or Watch Netflix, run IE, Chrome, I've already run a Memtest86 with 0 errors. Any help would be greatly appreciated.

A:BSOD Watching Netflix, Playing Games, MEMORY_MANAGEMENT

Hello and welcome !
The majority of the dumps are showing signs of a driver misbehaving, mostly with association
to Steam, WarZ and AVG.
Please remove AVG and all of it's extensions mainly the toolbar (in each browser),
I suggest you use Microsoft Security Essentials instead.

For how many passes did you allow memtest to go through?
The following quote describes the best course of action right now, in great detail .








  
Quote: Originally Posted by Arc


Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.








  
Quote: Originally Posted by Arc


First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a... Read more

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RELEVANCY SCORE 91.6

Hey all, I was watching a movie and during said film i BSOD'd twice, but it went staright to a black scrren rather than the traditional BS of D. Then, today, was playing Skyrim, and 5 mins in i crashed, and repeatedly crash when i actually enter gameplay (e.g. not when in the menu) Here is one of the error reports for one of the Skyrim crashes.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 116
BCP1: 845F60D8
BCP2: 8E2410F6
BCP3: C000009A
BCP4: 00000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111111-18610-01.dmp
C:\Users\Hector\AppData\Local\Temp\WER-61386-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD watching movie, playing Skyrim BCCode 116

Hi.

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 91.6

For the past few months I've been getting frequent BSODs. It seems that the more intensive programs or games cause my laptop to BSOD quicker, but doing something as simple as watching a Youtube videos still causes a crash after a while.

I believe the earliest issues started occurring when I went for that Windows 10 upgrade (http://i.imgur.com/CLsirHE.png) due to my video drivers apparently not being compatible past Windows 7. When I found out my driver wasn't compatible I reinstalled Windows 7, the graphical glitches cleared up, but the BSODs continued. So, about a month ago I tried a fresh format and installation of Windows 7 hoping it would fix it, but there are still issues. Attached is the results of the DM Log Collector covering each crash since the format.

If you need any more information, please let me know.

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RELEVANCY SCORE 87.6

Hi, Blue screen only been happening 3 days randomly while playing online games. I've noticed its been happening mostly when play a game called silkroad online.

The first few blue screens came up with the bccode 124. I then installed updated graphics drivers and bccode b3 came up.

As far as i know i have everything updated and was working fine 1 week ago no problems.

Cheers,
dfer

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Windows 7 pro x64
- an OEM or full retail version? Full retail
- What is the age of system (hardware)? 4 months to 30 months (upgraded along the way)
- What is the age of OS installation (have you re-installed the OS?) 18 months

A:BSOD - Playing online games, bccode 124 and b3

I've run prime95 small fft for 3 hours now... no crashes, cpu doesn't go above 42deg. Mobo and hard drives also don't go above 40deg. Going to try memtest86+ now. will post in a few hours

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RELEVANCY SCORE 86.4

Hello All.
I have had this BSOD 6 times in the last week. Every time i was playing ESO.
I was getting bad sound lag and distortion in game and after running

malware check
ccleaner
nvidia latest drivers then rolled back to last ones
Uninstall gpu clean all nvidia files off system and redo
memtest
3dmark
furmark
update windows
I received no results indicating any problems.
I then removed the new gtx 960 and put in my old gt550ti and for 3 days it ran fine...till today.
I have tried to stress the system into a crash out side eso but it has completed 50mins of furmark without issue. I also RE-installed and validated all files in eso.

TBH im running out of ideas lol
I hope this is enough info?
Thank you in advance.

A:BSOD playing Elder scolls online BCCode: 124

Hi SgtWinnie and welcome to Sevenforums!

BCCode: 124 is a Hardware Failure though software such as BIOS, low level chipset drivers, drivers, and even security programs can cause it. Also all your BSODs pointed to hal.dll which means there is an hardware error.

And there was a BIOS release 5 days ago so I would recommend that you download and install it and report back if the issue persists!
https://www.asus.com/Motherboards/Z9...Desk_Download/

Cheerio /Boris

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RELEVANCY SCORE 86

Occasionally I will be watching a video or Netflix movie and sometimes it just stops streaming and makes a loud noise which continues until I have to manually shutdown the computer. I've even just tried closing the video or movie but it will not allow me - it just freezes accompanied with the loud noise.

Is there something I can do to fix this occasional problem?
 

A:Watching Netflix or Video online

It's possible that your computer is overheating and the loud noise you hear is the CPU fan revving up in an attempt to cool the CPU. Without knowing anything about your system it's impossible to say for sure.
 

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RELEVANCY SCORE 85.6

I've been having this problem for months now and can not figure out what is causing it. Every couple of weeks my pc would bsod almost instantly every time I watch a video on YouTube and this can happen for days or weeks, then the problem will go away for a few weeks and suddenly come back again. I have tried so many different fixes but the problem always seems to come back. 2 weeks ago I did a complete wipe and reinstall of windows 7 and guess what, 2 days ago it started to bsod again just like it did before. Can someone please help me?

Edit: Okay, now it is crashing just from browsing Google :/

A:BSOD when watching videos online and sometimes while playing games

Also another thing that has been happening which is unrelated and not necessarily a problem is every now and then I will hear a buzzing/whining sound from inside of my computer and it will change pitch whenever I move the mouse or open new windows or do anything which changes what is on screen when in game menus (I noticed the pitch change most when going through the options menu in minecraft) its very strange are hard to explain but does anyone know what it is and if it is normal?

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RELEVANCY SCORE 84.4

I have had the reoccurring BSOD error code 1033 over and over for the past 2 weeks. and its getting more frequent. I thought I had fixed it with driver re-installation, but o no avail It has failed. I attached my log to this post and need help immediately. Last month my SSD burnt out (stopped working entirely) so I sent it to my local PC repair, who also built my computer, and They installed a new one. I don't know if that helps at all but ever sense I got it back I've had this problem. I'm calling tomorrow 5/14/15 and telling them about the issue because it is really becoming annoying. Although if you could help me fix it that would be a ton easier for me.
-Thanks
Clay

A:BSOD playing league of legends and watching most videos online

Hello cjcarroll, I will try to help you. All of your errors that I looked at are 0X124 which is a generic Hardware error. It gives in information to which piece of hardware it is. It means a piece of hardware is failing/has failed. It can also be a bad driver that causes a piece of hardware to act as though it is failing. I noticed a lot of errors for League of Legends. That game gives a lot of people all kinds of problems. I suspect it is a poorly coded game. I don't play it, but I have had several like that.

I looked at the last 6 or 7 dump files. They were all the same error code, but none of the drivers were consistent. This is what I found.


Code:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa801c037028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000021136, Low order 32-bits of the MCi_STATUS value.
These are the causes listed in the dump files


Code:

fffff880`034b70d8 fffff880`1079370bUnable to load image e1c62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
e1c62x64+0x2270b
That is your Intel(... Read more

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RELEVANCY SCORE 84.4

[ATTACH]tonydaturtle[/ATTACH]I've been getting crashes and BSODs on a daily basis and now I'm fed up with it and now trying to figure out how to solve the problem. My comp was purchased from I buy power about 2-3 years ago and it has had the BSOD since the first few months of receiving it. I've tried reinstalling my video card drivers countless times so I think i can rule that out. If you guys could help me understand how you analyzed my mini dump files that would be great also in case I run into the BSOD in the future. Thank you.

A:BSOD playing League of Legends and watching videos online

I have a very similar situation. I get BSODs when connecting to a game in LoL. I got my computer from iBuyPower and 2 months later, lots of BSODs. I've gotten a few replies on my thread if you want to look at that and see if any of the replies help you. Unfortunately, they haven't solved my problem. :/

P.S. Add me on LoL if you want! I'm level 20, username: TheNonja.

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RELEVANCY SCORE 84.4

Ok, so last week my hard drive went out on me, and was completely unrecoverable. After looking into it more, I decided that I had to replace it with a new one. I ended up ordering and installing a "WD Blue 500 GB Mobile Hard Drive: 2.5 Inch, 5400 RPM, SATA II, 8 MB Cache - WD5000BPVT". Afterwards, I had a friend help me download windows 7 (64 bit) from Dreamspark (my college has some Microsoft products which we can download for free), and we installed it on the new hard drive. I also picked up Office 2010.

From there, I started trying to re-install the things I had lost on my old hard drive, mostly just games at this point. I will try my best to remember and describe everything that I have done so far, so please bear with me. I have Steam, so I began by reinstalling that as well as the few games that I have through it (I'm mostly a console gamer, and only play a few games on a Compaq laptop). I also reinstalled Guild Wars at this point. By now, I had not run into any errors or crashes, was just installing the things I wanted to put on the new hard drive. I had used the internet a few times for Facebook and emails, and even worked on a project using Excel, but had no issues.

However, when I started having more free time and began watching videos and playing Guild Wars 2 again, I started getting system crashes and BSODs. I think the first came from watching a tv show online, but it might have been Guild wars, I can't remember. Basically, the video or game will free... Read more

A:BSOD playing Guild Wars 2/ Watching videos online

So, I tried looking at more forums and posts on my issue to see if I could find a possible fix, since I haven't had any replies yet. I found one that suggested downloaded a hot fix for windows update, as well as re-uninstalling my graphics setup and then trying to reinstall it again. Long story short, I did all of that and had a new update in windows update which was for my specific driver. Downloaded it and since then have been able to watch youtube videos for about 2 hours. I will continue to watch videos as a test, hopefully nothing goes wrong. Later on, I'll try playing games (some of the quickest crashes happened on those) and see if I've fixed the problem.

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RELEVANCY SCORE 82.8

Hi, so for the last few months Ive gotten a worse and worse BSOD. I noticed it first in the flight simulator when I would zoom when looking out the canopy and I would see distant enemy fighters and then I would get BSOD just as i saw them. Then Flying my RC simulator I get BCOD very quick. Now it seems when watching a TV show online and clicking on a video of something funny or interesting it will get BSOD. To me it seems as if anytime the computer is working hard on something visual it shuts down for the BSOD. Anyways here is the info needed, here is from when i restart and it shows me the "details", and following the instructions ive attached the file I made with the DM log. Thank you guys. Im considered a Newb going into this "deep" with computers but im a quick learner so I hope you will stick with me so I can get this figured out So i can start my online video editing class. Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80048CF038
BCP3: 00000000B4002000
BCP4: 0000000069000135
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061414-23868-01.dmp
C:\Users\Ryan\AppData\Local\Temp\WER-80012-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If ... Read more

A:BSOD Playing high demand Games or Watching/streaming videos online

These bugchecks indicate a Machine Check Exception has occurred which means the hardware has signified (via a standard messaging interface) through the processor driver that an correctable hardware error has occurred ,the system then bugchecks on purpose, the result is a 0x124 error.

It looks like a very strong indication of a bad CPU, given that all your dump files show this:


Code:
Error : DCACHEL1_DRD_ERR (Proc 0 Bank 0)
Status : 0xb400200069000135
Address : 0x0000000032c10c00
Misc. : 0x0000000000000000
A level 1 cache data read error on the primary processor of the first memory bank, this is a consistent error within your bugchecks, this is bad, especially on the first processor.

I recommend running Prime95 to find out.

Stress test your CPU with Prime95

I recommend running Prime95 for around 2 hours



   Warning

As with most stress tests your component's temperature will rapidly increase.
It is advised that you download a temperature monitoring program like HWmonitor
Keep an eye on your temperatures and stop the tests if it starts to overheat

Try taking out the CMOS battery on the motherboard then placing it back in to ensure no improper settings have been made.

Post back the results.

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RELEVANCY SCORE 82.8

Hi, I imagine I don't need to include much information as your nice new tool has everything you need.

If however you need more information, I'll do my best.

John

A:BSOD playing Shot Online and watching video on Windows Media Player

Hello there!

Seems like it's your Display driver that's causing the problem i.e. atikmpag.sys. Please follow this article and try out the steps. STOP 0x116: VIDEO_TDR_ERROR troubleshooting

You have a pretty old driver which is notorious for BSOD


Code:
ASACPI.sys Mon Mar 28 08:00:36 2005 (42476C4C) http://sysnative.com/drivers/driver.php?id=ASACPI.sys
Please update it.

BSOD BUGCHECK SUMMARY


Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\070412-18064-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 4 22:15:58.590 2012 (GMT+6)
System Uptime: 0 days 2:31:05.761
BugCheck 3B, {c0000005, fffff960000f13f9, fffff88007a380e0, 0}
Probably caused by : win32k.sys ( win32k!xxxDW_SendDestroyMessages+49 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: X64_0x3B_win32k!xxxDW_SendDestroyMessages+49
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff960`000f13f9 fffff880`07a380e0 00000000`00000000
BiosVersion = ASUS CROSSHAIR II FORMULA ACPI BIOS Revision 2702
BiosReleaseDate = 02/08/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
??????????????????????????????????????????????????????????????????????????????????????``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\073112-17238-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: ... Read more

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RELEVANCY SCORE 80.8

This just started happening today. I had no issues of this sort yesterday when I updated my graphics card driver (system information is available through my profile, I made sure to fill that out).

As of about an hour ago, I've had two separate BSODs of the same type while playing a game called Trove (voxel based MMO on Steam) and watching shows on Netflix. I had no BSODs yesterday, or even for the past month, during which I am usually always playing Trove and watching Netflix.

Attached are the two dump files that were generated by the computer, zipped up by the log collector.

Let me know if I need to provide any other information and I'll try to provide it. I may not be available very quickly this week though, as I do work during the day.

A:REFERENCE_BY_POINTER 0x00000018 whilst playing Trove/watching Netflix

looks like your graphics driver, try re-installing you drivers and maybe try a friend's card in case it is hardware and not software.

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RELEVANCY SCORE 78.8

Hi guys,

I'm a new member here and require help. I've put my specs up in profile so hopefully you should be able to see that.

I'll explain the sort of problems I've been getting recently. I used to get BSOD randomly about a month or so ago. Someone told me to do memory test and hard drive check, which I did. My pc was working fine for sometime after that, not sure if it was because of those tests. Anyway, so recently now when I watch video online within about 10-15 minutes computer freezes, screen freezes and I get weird noise from speakers. I suppose the noise might just be because everything froze. Funny thing is computer only crashes when I watch videos from one website. If I watch from youtube or somewhere else it doesn't, neither from any media player, vlc or other. That's one issue.

Second similar issue when I play online game (Cross fire), same thing happens. Within about 10-15 minutes it freezes, the weird noises don't come all the time though after it freezes.

Third problem, once the pc crashes and I shut it down directly, then I turn it back on, it turns on but doesn't respond, doesnt start windows or the screens that come before, monitor also doesn't turn on so just doesnt boot up the system. Sometimes it makes some kind of noise (not all the time), can't describe it really. After some time though when I turn it on it starts up normally.

I've tried to search and try to solve the problem but couldn't really understand what is causing the crashes. I looked int... Read more

A:PC freezes when watching online videos/playing online game

uhhh.... dude here is what I would do in a crisis like that

try to burn a copy of ubntu (its free to download)

run it with out installing it and try to do the stuff you were doing.

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RELEVANCY SCORE 77.2

Got a BSOD when watching Netflix so it's probably my display driver because it always is lol. Although it started out with a freeze up of my PC and mouse then a BSOD then once the PC restarted, windows were configuring updates before it got to the login screen so that's different. I don't see any updates that I can find that were installed when this happened. Tried windows update history but last one installed was a few days ago. So the updates installed today must be listed somewhere. I still have the display driver the windows updates gave me about a month ago. I'm not going to bother getting a new one from amd.com because I always have trouble whenever I try a new one from there. I think it's because my PC needs a catalyst version and not one from crimson. I used to have catalyst and had less (almost none) problems with it.

Sorry but I don't have a minidump file to post. There's a folder "minidump" but it's empty for some reason and the date modified was from January so I guess the file caused by the BSOD never made it there this time like it usually does. I hope that's a good sign! My system shut down on me one time not long ago and guess what I was doing? Watching Netflix! I guess it has to do with the fan or something getting too hot. That's a bummer because I enjoy Netflix!

My PC specs

I have Windows 8.1

I just googled about not getting the minidump files and one site for windows 7 advised that I select "small memory dump" but I h... Read more

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RELEVANCY SCORE 77.2

Hey guys. Long time since I've posted here about my computer giving issues and quite frankly my system has been running perfectly fine since the last time I posted until now. I get a BSOD when watching Netflix and have attempted analysis myself and apparently my ATI display driver is causing it(?)


Code:
Use !analyze -v to get detailed debugging information.

BugCheck 100000EA, {fffffa800c893b50, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+37 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected a... Read more

A:BSOD when watching Netflix

Run Display Driver Uninstaller in safemode. Display Driver Uninstaller Download version 13.5.2.0 Click on your Graphics card witch in this case is ATI(AMD) Press Clean and restart.
After that goto your manufacture website and download your ATI graphic drivers again. If it is a custom PC goto your graphics card manufacturer website and download it there. The BSOD should have been fixed. Report if something happens.

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RELEVANCY SCORE 77.2

Was watching Capitalism: a love story on netflix (streaming) and I got a BSOD. Restarted, resumed the movie and 20 minutes later got another one.... and I've never had a problem with watching netflix movies this computer while streaming them........ heres the reports I came up with via bluescreen view

==================================================
Dump File : Mini080610-02.dmp
Crash Time : 8/6/2010 8:16:49 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x89bb09c8
Parameter 2 : 0x8a406b00
Parameter 3 : 0xb84ebcbc
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080610-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080610-01.dmp
Crash Time : 8/6/2010 7:32:34 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x8a22bc80
Parameter 2 : 0x8a4315d0
Parameter 3 : 0xb84dbcbc
Parameter 4 : 0x00000001
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+59ccf
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 258.96
... Read more

A:BSOD while watching netflix

It looks like your video card driver is giving you issues.
Reinstall.

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RELEVANCY SCORE 77.2

I am getting continuous BSODs while watching Netflix in Firefox. This specifically happens when watching episodes and Netflix minimizes at the end of an episode to the Auto-Play screen. It isn't consistent so I can't replicate what is and isn't causing it. It happens both in full screen mode and windowed mode.

Attaching the DM Log files.

A:BSOD While Watching Netflix

Hello Chopper,


Code:
Advanced SystemCare 8 "c:\program files (x86)\iobit\advanced systemcare 8\asctray.exe" /auto NT AUTHORITY\SYSTEM HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
This specific program can actually cause harm to your computer as it changes registry, and deletes other files. Please uninstall till we are certain what the problem is.

Found this error for all of the crash files, Please follow the instruction.






Quote:
BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
If you are overclocking any hardware, please stop.

If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your ... Read more

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RELEVANCY SCORE 76

I had a few things running in background, including mIRC, l33tsig, MSE, and Daemon tools. Was streaming a film on Netflix, using Chrome browser. First BSOD I've had while on Windows 7. I had reinstalled Windows on January 4th, 2012. I do a clean reinstall about once a year. I don't recall the error code I got with this BSOD, sorry about that, perhaps it's in the report I'm attaching? Computer seems fine now, but it is disconcerting, using Windows 7 for quite some time now, completely stable up until last night.

A:BSOD while watching Netflix on Chrome

Code:
e1e6032e.sys Tue Mar 24 14:17:23 2009 (49C923B3)
Update your network drivers. If this doesn't fix the problem then run the hardware tests listed below
http://downloadcenter.intel.com/conf...&ProductID=998
Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 00:53:39.453 2012 (UTC - 5:00)
System Uptime: 7 days 22:15:45.626
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: MsMpEng.exe
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
BiosReleaseDate = 03/16/2007
SystemManufacturer =
SystemProductName = GT5268E
CPUID: "Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz"
MaxSpeed: 2930
CurrentSpeed: 2930
??????????????????????????????????????????????????????????????????????????????????????``

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RELEVANCY SCORE 76

Hello everyone,

I recently had a BSOD while watching Netflix. I did a little research of my own, and it looks like it is my Intel Graphics controller that had the problem.

PC-FUNEBRE-14_08_2015_142106,13.zip

I tried to update the driver automatically through Windows,but it told me it was already up to date. I then downloaded this driver : win64_153623.exe (version 10.18.14.4251) and tried to install manually, but I received an error that this file was not valid for my computer.

I also tried to use the Intel "manage drivers" utility, but it did not detect any drivers on my system.

Could you give me a few tips for solving this problem ? Thank you very much !

For reference I an running Windows 8.1 with all critical updates, Intel Graphics 4600 + Nvidia GTX 860M, 8Go Ram, Core i7.

A:BSOD while watching Netflix VIDEO_SCHEDULER_INTERNAL_ERROR

Please fill in your specs:
Click on user cp in the right side of the top of the page > my settings list on the left side on the page> 2nd from above.

This to make analysing easier.

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RELEVANCY SCORE 75.2

Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.

A:BSOD while watching netflix, error 0x000000f4

  
Quote: Originally Posted by banes27


Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.



With only one DMP file it is almost impossible to tell if it is s one off.

I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - F... Read more

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RELEVANCY SCORE 75.2

Hello,

I have done two re-formats on my computer attempting to get rid of this blue screen error, but it keeps coming back (almost instantly). I think it usually happens when I watch netflix and close the computer without shutting down first; but it has happened a few times when I wasn't previously watching netflix.

It only occurs when I'm starting the computer, but not every time.

The last time it happened, I kept ignoring the blue screen and it eventually got to the point where I wasn't able to use the computer (couldn't save files, wouldn't connect to internet, etc.).

Anyways, any help would be greatly appreciated. I attached my dump files, but to be perfectly honest, I don't know anything about fixing computers. So please baby step me through fixing it if you can

Thank you so much,
Shannon

A:BSOD when starting computer, usually after watching netflix

Welcome aboard.

► You have two antivirus programs installed. AVG and McAfee. Your crash is directly blaming AVG.

Code:
fffff880`07c3c7c8 fffff880`06215796Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0x15796
It is Driver Reference Table - avgidsdrivera.sys.

So you must to uninstall AVG. At the same time, McAfee is a higher level crap, and a very well known problem causer. Uninstall McAfee too. For best protection, use Microsoft Security Essentials - Free Antivirus for Windows, with Free MBAM.

► Also, Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.
► What I have also noticed, you have some old device drivers installed.

ATI Display Driver:

Code:
c:\windows\system32\drivers\atikmdag.sys (8.1.1.921, 5.76 MB (6,037,504 bytes), 8/18/2009 6:48 AM)
Realtek ethernet driver:

Code:
c:\windows\system32\drivers\rt64win7.sys (7.13.112.2010, 317.53 KB (325,152 bytes), 10/25/2011 2:05 AM)
If possible, try to update those, too.

Let us know the results.

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RELEVANCY SCORE 75.2

I am not at all sure of how to proceed...help

win 7 home prem x64
dell studio few years old...see screen shot of comp properties

A:BSOD watching netflix streaming and other times

Please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with your crash reports so we can analyze them and give you specific troubleshooting steps.

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RELEVANCY SCORE 75.2

Hi

I'm new here. I was hoping someone could help diagnose my BSOD issues.

I upgraded my video card to a MSI Radeon R9 390 recently. But my Motherboard is a Gigabyte Model: GA-870A-UD3.
It is running on PCI-e 2.0 rather than 3.0 but I don't know how to verify that this is what is causing the BSOD.

I am also running two types of RAM in my computer:
Corsair 2x 2GB RAM
Kingston 2x 8GB 1600 MT/s (PC3-12800) CL11

I have a Corsair HX650 as a powersupply. I would've thought that this PSU is sufficient for the hardware that I'm running.

I play games such as GTA V, Starcraft II, Counter Strike: GO and it crashes at random times - sometimes even in the menu screen.

Look forward to hearing back form you and telling me what type of tests I can do to try and find the root cause.

Thank you all in advance!

Zip file using the DW app: DESKTOP-0HVDDSJ-23-Jan-16_165235_03.zip

A:BSOD during gaming and sometimes when watching Netflix/Browsing

Hi kaiz0r,

Welcome to the 10forums.

The dump is inconclusive.

Code:
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
I would like some more information about your hardware.
Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

CPUMainboardMemorySPD*Graphics
*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.

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RELEVANCY SCORE 74.4

Hello,

I get a BSOD when i'm watching streaming on the internet - the error is: driver_irql_not_less_or_equal

I've had a look for the same issues but wanted to know if you can see anything in the dump files i've attached first. It does seem like a driver issue. It was working fine yesterday but randomly today it decided to BSOD. I've installed latest video drivers.

I've attached the zipped files so you guys need to help me

Thank you.

A:BSOD - Watching Netflix, iPlayer or Yotube - driver_irql_not_less_or_e

Welcome to the forum.

Check for an update on the driver below:
Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\05_02_2015_182649_51\020515-39998-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
Machine Name:
Kernel base = 0xfffff800`03267000 PsLoadedModuleList = 0xfffff800`034aa890
Debug session time: Thu Feb 5 22:57:30.914 2015 (UTC + 6:00)
System Uptime: 0 days 0:03:13.835
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
....................
Loading User Symbols
Loading unloaded modu... Read more

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RELEVANCY SCORE 74.4

Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)

A:Random bsod's while watching netflix/youtube/Browsing normally

  
Quote: Originally Posted by Yeehu


Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)


Hi Yeehu,

Welcome to the Seven Forums! We will try help the best we can!
Thanks for uploading your system information zip file. I've analysed your minidumps and the problem is with you ATI Radeon Driver.
Please follow the steps below exactly as narrated:

Run the Guru3D Display Drivers Removal Tool: Display Driver Uninstaller Download version 15.3.0.0
Download CCleaner here and run both the Cleaner and the Registry Cleaner to remove left-over keys.
Go into C:\Program Files & C:\Program Files (x86) & C:\ProgramData and delete any leftover ATI files.
Disable automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Restart Computer.
After restart go to: Download Drivers and install the latest ATI Package (Including the Catalyst & Crossfire Drivers - Install it all).
Re-enable the automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Run CCleaner again (as ... Read more

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RELEVANCY SCORE 73.6

Hi - I keep on getting random BSOD while watching Netflix, Youtube, or just simply browsing (although it's more frequent on Netflix / Youtube). This has been going on ever since my PC was built, but I just kept on ignoring them. However I want to get rid of the problem because it is interrupting my work.

I wish i could provide more details, but the errors I am getting seem pretty random. My SF zip file that is attached on this thread contains dmp files from January to this date, and it can be seen that the errors are different.

Hope you can help. Let me know what can I do to help you guys investigate the issue.
Thanks in advance! :-)

A:Frequent BSOD while watching Netflix / Youtube, random errors

Welcome to the forum.

Please remove Kaspersky, Zone Alarm and Avast!. Running multiple AV's can cause BSOD's.Revo Uninstaller "Free"Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software.Link to download: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



   Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert... Read more

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RELEVANCY SCORE 73.6

Hey everybody,
I was recently watching netflix on my desktop and got a BSOD. I hadn't had any problems with my computer for months. I attempted to restart the computer, and was able to do so. However, upon restarting, I noticed that there were several problems with various components. For example, the resolution on the screen was very poor (looked like safe mode), the computer could not connect to the network, and the sound was not working. Then I got a message saying my copy of windows 7 was not genuine (I payed for it and it is genuine). I restarted the computer several more times in normal mode, got another BSOD, and then tried starting it up in safe mode. I tried to restore the computer to an earlier timepoint using windows backup and restore, but this did not help. Now I cannot even get into safe mode. The following message pops up:
Attachment 249110
Thanks for your help!

A:BSOD watching netflix. Now cannot boot up comp. Error msg attached.

Could somebody please help me with this problem? I cannot log on to windows at all.

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RELEVANCY SCORE 73.6

Can you help me guys? I tried to update the drivers, but did not work.
Thank You!

A:BSOD Watching Netflix and turning off the Laptop, error 0x19

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000022,
Arg2: 0100000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in... Read more

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RELEVANCY SCORE 73.6

Hey guys,

my friends PC that she just got has been randomly BSOD'ing whenever she watches netflix (and only netflix). It doesnt always BSOD, sometimes it just completely locks up and you have to hard power cycle it because nothing is responding.

I've attached the BSOD minidumps as well as the output of msinfo32 and dxdiag. Let me know if anything else is needed.

System specs are in attachments, but heres a quick rundown
Windows 7 Home Premium (64 bit)
Gigabyte GA-970A-D3 Motherboard
AMD FX(tm)-8150 Eight-Core Processor, 3624 Mhz
16.0 GB Ram
NVIDIA GeForce GTX 570

So, here's what I've tried so far,

* since its only been affecting netflix so far I reinstalled Silverlight.
* the minidumps point to RT64win7.sys, so i reinstalled and tried 4-5 different versions of the Realtek drivers that are for the built-in card in question (currently latest driver is installed)
* tried turning off AMD Cool/Quiet and C1E support on the bios (i had a weird C1E issue on my mobo so i figured I'd at least try that)
* tested chrome, internet explorer and firefox... all have the issue.

any help on this would be greatly appreciated, this issue's been driving me up a wall.

A:BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

on a side note,

i'm going to follow this guide on Saturday to see if its the CPU or not.
Class 101 for 0x101 Bugchecks

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RELEVANCY SCORE 72.4

Hello everyone!

So, my computer have crashed a couple times while watching movies with BSPlayer.
My friend installed windows 7 Home 64bit to my computer about 3 weeks earlier.

The computer gives me this information when i startup:






Quote:
Problem Signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1035
Additional information about the problem:
BCCode: 12e
BCP1: FFFFFA80037067E0
BCP2: FFFFFA8005B3A690
BCP3: FFFFFA8004524000
BCP4: 000000000000C000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111311-13275-01.dmp
C:\Users\Arto\AppData\Local\Temp\WER-20217-0.sysdata.xml


I have attached the .dmp files.

A:BSOD while watching movies, BCCode 12e

  
Quote: Originally Posted by artz3r


Hello everyone!

So, my computer have crashed a couple times while watching movies with BSPlayer.
My friend installed windows 7 Home 64bit to my computer about 3 weeks earlier.

The computer gives me this information when i startup:






Quote:
Problem Signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1035
Additional information about the problem:
BCCode: 12e
BCP1: FFFFFA80037067E0
BCP2: FFFFFA8005B3A690
BCP3: FFFFFA8004524000
BCP4: 000000000000C000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111311-13275-01.dmp
C:\Users\Arto\AppData\Local\Temp\WER-20217-0.sysdata.xml


I have attached the .dmp files.


Several issue

1-utorrent. Often causes java to crash. I would remove it and use a different client.

2-old drivers especially one Related to DB3G.sys Diamondback USB Optical Mouse Driver from Razer (Asia-Pacific) Pte Ltd. from 2005

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RELEVANCY SCORE 71.6

Anytime I surf the internet or watch movies my computer pauses 2~3 times for 5~10 seconds, then blue screen shortly after that. When I randomly smash keys and click the mouse during the pausing I here the mono-toned beeps. I restored my computer to factory settings making sure it's not a virus or malware, I reinstalled my GPU drivers (Nvidia GTS 450), I open the case and cleaned ALL the dust out to make sure there weren't any overheating problems (GPU temp ~40-48 degrees during non-gaming use). If I had to guess, I'll say it's a RAM stick problem. I had to removed one stick that fried about 2yrs ago, it might be time for me to replace them all. Thanks in advance!

A:BSOD watching movies/surfing web BCCode:116

Welcome to 7Forums .

Both bug checks uploaded are blaming nVidia but on different terms.


Code:
BugCheck 9F, {3, fffffa80060c4a20, fffff80000b9c518, fffffa80083ad710}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys

Code:
!irp fffffa80083ad710
Irp is active with 3 stacks 2 is current (= 0xfffffa80083ad828)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 fffffa8007b50480 00000000 00000000-00000000 pending
\Driver\nvlddmkm

Code:
BugCheck 116, {fffffa800c4fc010, fffff88011163034, 0, d}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+153034 )
Driver Reference Table - nvlddmkm.sys

A TDR (Timeout Detection Recovery) is not a bugcheck in the true sense in that something
has went terribly wrong in the kernel which forced the machine to crash.







  
Quote: Originally Posted by TVeblen


"Display driver xxxxx stopped responding and was recovered"

Timeout Detection & Recovery (TDR) = "Displ... Read more

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RELEVANCY SCORE 71.2

So for the last few months I've been randomly bluescreening in the middle of a video (both youtube and MPC-HC) and various games.

This began shortly after updating GPU drivers. I have tried updating them again which hasn't helped. Will try going back to an older version.

A:Random BSOD's watching videos or gaming, BCCode: ea

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager


Code:
2: kd> lmvm atikmdag
Browse full module list
start end module name
fffff880`0f093000 fffff880`10ad6000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: atikmdag.sys
Image name: atikmdag.sys
Browse all global symbols functions data
Timestamp: Tue Jun 21 23:38:31 2016 (5769B3D7)
CheckSum: 019C9A7A
ImageSize: 01A43000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 70.4

Hi there I am having random BSOD was trying to narrow down what the cause is to resolve it. I hope someone can help me out would be great to figure this out.

BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000

It is pretty random It could happen when I am gaming to browsing or even watching a video. I have yet to run a mem test.

I have attached a file that I got after running per the instructions.

A:Random BSOD BCCode: 1e (gaming browsing watching videos)

had another one now

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8009D7FB50
BCP4: FFFFF80000B9A510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062015-12636-01.dmp
F:\Temp\WER-14851-0.sysdata.xml

happened randomly while I was out of my room

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RELEVANCY SCORE 70.4

Hi all,

I hope to get some help on the random BSODs I have been getting for a while now. I suspect it has something to do with my graphics card (Nvidia GT 545) but updating drivers doesn't seem to help. Sometimes the screen just goes black, with the monitor go on standby, other time it just restarts.

Display set up is I have a HP monitor via DVI, and a secondary (split display) to a Sony on HDMI.

I have narrowed the activities that cause more BSODs to:-

1) watching videos (mainly 720p or higher, mp4/mkv) on VLC at 1.5x speed
2) opening multiple Chrome browser windows (>8)

Error from Windows after the last restart.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 18441

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80172A94E0
BCP2: FFFFF8801775DA1C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Thanks all!

A:BSOD when watching videos, opening browser windows (BCCode 116)

  
Quote: Originally Posted by ted777


updating drivers doesn't seem to help.


Let us have a check?

Apply 347.09 WHQL. NVIDIA DRIVERS GeForce Game Ready Driver WHQL

Then stress test the Graphics Card using Furmark. Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you experienced any crash or artifacts during the test.

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RELEVANCY SCORE 69.2

Been having trouble with my computer for awhile now. There may be multiple issues at play but I figured I'd start with the BSOD I got while using Netflix. I have no experience with debug codes so I greatly appreciate any help or advice I can find.

A:BSOD playing Netflix

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean StartupUse the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 . The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions. SFC /SCANNOW Command - System File Checker
Post a screen shot using Crystal Disk Info: CrystalDiskInfo Standard Edition
How to Upload and Post a Screenshot and File in Seven Forums
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure
Run disk check for errors on your Hard Drive(s) Disk Check
Heat:
Only use the laptop on a hard surface with nothing blocking any of the vents.

Use a laptop cooling pad if possible

Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).

Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).
For monitoring heat of the system, use Speccy or HWMonitor:
Speccy System Information
HWMonitorRun Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it o... Read more

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RELEVANCY SCORE 69.2

I get BSOD whenever I am on my computer for 6 hours or over, watching a video and playing a game, or while playing gmod in general. My comp specs are on my profile as best as I could get. My computer runs 68C 26% fanspeed when not playing any games and gets as hot as 86C when playing games.
and my graphics card is up to date.

some of the BSODs were like memory management or time management or something.

Here is my SCF/scannow
Attachment 263947
and my SF Diagnostic minidump
Attachment 263945

A:BSOD playing too long, watching a video and playing a game or gmod

Hello and welcome foodwrap Mate you mentioned memory management was brought up.

Now two things you can do here is
a) reseat the sticks

b) run a memtest if the reseating doesn't have any effect

You will need to make a bootable disk for the memtest and set the BIOS to boot from the optical drive then insert the memtest disk and Save and > Enter.

Memtest86+ - Advanced Memory Diagnostic Tool

The machine will boot into the memtest program - no OS is loaded and it will start "testing" the RAM
Now you need to let it run for at least 8 passes unless you start to get red errors straight away.
The test takes quite while and sometimes people run it overnight.

But do the reseat first and have a look to see if any crud is down in the slots. You can take this chance to have a quick once over of the machine for dust etc

See pics for what it will look like when you run the memtest if you have to.

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RELEVANCY SCORE 68.4

I only get BSODs now while playing runescape, the most common one I've found would be when I'm playing it with Netflix. I can play AC4, Skyrim, any game that I've tried now without issues except Runescape. Thanks in advance guys

A:BSOD Only when playing Runescape and Netflix together

I suggest updating your graphics drivers,
If you are unsure how then here's some instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`054e9000 fffff880`061d9000 atikmdag (deferred)
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Dec 06 21:19:43 2013 (52A23F6F)
CheckSum: 00CA856E
ImageSize: 00CF0000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


   Information

Please run memtest86,
Run it for at least 8 passes so we have enough evidence that the RAM is functioning properly.


Code:
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

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RELEVANCY SCORE 67.6

I was watching Netflix tonight and kept getting a BSOD about 5 minutes into each session. at first i was using HDMI then i decided maybe i could just watch it on the laptop itself. well both ways still werent happy! HP pavillion g6

A:BSOD Playing Netflix Google Chrome

Welcome to the forum.
Avast is a frequent cause of bsods. Please remove and use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



   Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.Link to full tutorial: SFC /SCANNOW Command - System File Checker
Run Disk Check in Windows 7Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix... Read more

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RELEVANCY SCORE 67.6

Hey Guys,

I have been dealing with random bluescreens and system freezes for over a year now and it is getting really frustrating. I have troubleshooted so many ways including memtest and driver updates.

This is a custom built pc, built by myself.

AMD FX Series 8 Core 4ghz
16GB RAM (2x8gb)
AMD R7 200 series video card (2gb)
I can go a few days without a crash if I uninstall and reinstall video drivers, but it doesnt fix the problem.

Attached is my last dmp file and I really hope someone can read it better than I can, because I am clueless at the moment.
Thanks guys!

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RELEVANCY SCORE 67.6

Hi, I've been getting bsods after playing games or watching netflix for 2 hours (around there).
Specs: win7 ultimate 64bit sp0
i7-3770 3.4ghz
evga gtx 660 ti
asus p8z77- mpro mobo
corsair vengeance 16gb ram

During the bsods, the screen freezes for a couple of seconds then does an automatic blue screen and reboot.
Here's the event viewer description:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/30/2012 5:10:06 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Lawrence-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-10-01T00:10:06.154887200Z" />
<EventRecordID>25654</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
... Read more

A:BSOD After Playing games or Netflix for several hours

*UPDATE* Just ran 5 memtests (2000mb each) at once and got a blue screen so i'm pretty sure the problem is my RAM.

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RELEVANCY SCORE 67.2

Windows 7 Home Premium
Copyright 2009 Microsoft Corporation. All rights reserved.
Service Pack 1
Manufacturer Hewlett-Packard Company
Model: p6-2003w
Processor: AMD E2-3200 APU with Radeon(tm) HD Graphics 2.40 GHz
Installed memory (RAM): 4.00 GB (3.49 usable)
System type: 64-bit Operating System
Pen and Touch: No Pen or Touch Input available for this Display

Can someone please help????

A:BSOD whenever I go to online games, BCCode: 24

The very first thing to do is to backup your data. It's possible that this is a failing hard drive - and you don't want to be caught without a backup if it does fail on you!

Win7 doesn't like wireless USB devices. Here's my rant about them:





Quote:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


The WER section of MSINFO32 shows many, many instances of STOP 0x24 BSOD errors. This is technically an error related to the NTFS file system on the hard drive - but is often a symptom of hard drive failure.

So, please try these free tools:
1) HDD diagnostic: Hard Drive Diagnostic Procedure
2) CHKDSK /R /F:





Quote:
CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
FWIW - I know that the /F is supposed to be redundant, but I prefer to have it run anyway.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an oc... Read more

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