Over 1 million tech questions and answers.

Yoga S730 Letter Q stopped working, touchpad jerky

Q: Yoga S730 Letter Q stopped working, touchpad jerky

Hi guys, I woke up this morning and found an issue with the touchpad/keyboard. It wont type the letter q. All other letters are ok. On-screen keyboard is capable of typing out the letter.The touchpad also seem to be jerky. Does anyone know why?

MOD: Added details to thread title

RELEVANCY SCORE 200
Preferred Solution: Yoga S730 Letter Q stopped working, touchpad jerky

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Yoga S730 Letter Q stopped working, touchpad jerky

Hello Franco1975!
Welcome to Lenovo Community Forum!
Could you try power drain to check if it will fix the issue? Please follow the steps below.
1. Turn off your system2. Unplugged all peripherals3. Press and hold power button for 15 seconds4. restart your system
If the issue persist, please access BIOS then under security tab test your keyboard in administrator password. Here's how to access BIOS https://support.lenovo.com/us/en/solutions/ht500216
Let us know how it goes.
Regards,

Read other 3 answers
RELEVANCY SCORE 82.4

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

Read other answers
RELEVANCY SCORE 82.4

Hello,sorry for my english, I'm french and I have somes difficulties...I bought a few days ago a yoga 260 and time to time the touchpad stops working.I have updated the driversAt times only the touchpad is blocked, or with the keyboard and the touch screen...If you had this problem, I would be happy to know the solutionthank you !  

Read other answers
RELEVANCY SCORE 78

Touchpad on my Yoga 920 stopped working after Intel Management Engine 11.8 Firmware update. Does anybody have the same issue? I tried to factory reset but that didnt help. Thanks,Marco

Read other answers
RELEVANCY SCORE 77.2

Hi My yoga s730 is overheating during charging. The is not working.I have updated all devise (bios, WLAN, ...) still the same problem any help please. Bios ver: 8HCN29WWMarque: Yoga S73013IWL may be the solution is to downgrade to old version for bios, can i get link for setup?  

Read other answers
RELEVANCY SCORE 75.6

Hi,I have a Yoga S730, itusually works fine, but from time to time, and suddenly, the keyboard stops working. Anybody else having the same issue? Any solution?Thanks!

Read other answers
RELEVANCY SCORE 67.2

My touchpad stopped working; I rebooted and the touchpad worked until the password eas entered and stopped working when computer unlocked. Used MS mouse to access settings; found the touchpad was turned off! Turned it to on position and it is working fine! How did ths happened?

Read other answers
RELEVANCY SCORE 66.8

The letter "Q" on my keyboard stopped working, 8 have an HP Envy x360 Convertible PC... is this a common issue? 8is there anything I can do? If not I just got this computer 7 months ago and it's still under warranty, would this issue be covered under warranty. Thanks

Read other answers
RELEVANCY SCORE 66

I have a Yoga 2 Pro, running Windows 10, working fine after upgrade several months ago.Last week noticed intermittent touchpad freezing, then touchpad lock requiring a reboot, then total failure of touchpad.Suspected HW but did all usual things such as reinstalling drivers, cleaning registry. Arrived back from trip and plugged in a USB mouse, but it doesn't work (mouse confirmed working in other laptop). I then opened her up and checked the touchpad cable - re-seated it, but no joy. My questions are.. can a failed touchpad prevent a usb mouse from working ?If not then what can cause all mouse function to not work. In all other respects the latop is working fine. Thanks in advance for any help offered. PS I have not tried a restore to previous state yet - but will do once backup has completed.The only other thing I can think of doing is replacing the touchpad.

Read other answers
RELEVANCY SCORE 63.6

I bought yoga s730 yesterday nov 4th 2018, this laptop get heated up v easily. it teach temp above 70'c after 20 mins of use. i use cpuid hwmonitor n speedfan app to check the temp. this happen some time is when laptop is being charged while using, and time that is not charging too. attached is my purhcased invoice  pls advice. thanks

Read other answers
RELEVANCY SCORE 63.6
RELEVANCY SCORE 63.6

Hi guys, I woke up this morning and found an issue with the touchpad/keyboard. It wont type the letter q. All other letters are ok. On-screen keyboard is capable of typing out the letter.The touchpad also seem to be jerky. Does anyone know why?

Read other answers
RELEVANCY SCORE 63.6

Hi guys, I woke up this morning and found an issue with the touchpad/keyboard. It wont type the letter q. All other letters are ok. On-screen keyboard is capable of typing out the letter.The touchpad also seem to be jerky. Does anyone know why?

Read other answers
RELEVANCY SCORE 63.2

Hello my 8 month old yoga mic was working fine until the driver was auto updated, i believe through windows update and now the yoga cannot hear me at all.  I uninstalled the Realtek driver and installed the Microsoft HD drivers under Sound, video and game controllers with no change.   My yoga was also updated to Win 10, ver 1809 at this time, which i hear is buggy.  I also installed the latest Realtek drivers from Lenovo and that did not fix the problem either. I turned off Beam forming in the Realtek HD manager and that did not make a difference either!! Please Help,, this is so frustrating!!!!!

Read other answers
RELEVANCY SCORE 63.2

Just got my S730 today. Setup took more than 6 hours, and it?s still going on. It says ? Your computer will restart before you continue.? The machine is consistently overheating. Should I turn it off?

Read other answers
RELEVANCY SCORE 63.2

I bought yoga s730 yesterday nov 4th 2018, this laptop get heated up v easily. it teach temp above 70'c after 20 mins of use. i use cpuid hwmonitor n speedfan app to check the temp. this happen some time is when laptop is being charged while using, and time that is not charging too. attached is my purhcased invoice
  pls advice. thanks
 
MOD: Title edited to add specifics. Invoice attachment removed to protect privacy.

A:The YOGA S730 heats up

Hi Stohenry! Welcome to our forums community. Is it still overheating when it is on idle? Could you try updating the BIOS firmware here: https://support.lenovo.com/ provide the model or serial number and go to Drivers and Software tab. Look for BIOS/EUFI and install it. Restart the computer and check if the issue persist. Update us with the result.
 
Admin note: link shortener converted to full URL for clarity

Read other 7 answers
RELEVANCY SCORE 63.2

My yoga s730 is overheating during charging.I did cheked with lenovo diagnostic tool, but it does not have fan. Is it true yoga s730 doesnot have fan ?  

A:The YOGA S730 doesnot have fan.

Per HMM(hardware maintenance manual) there is a fan.  See page 40.  Do you ever hear the fan turn on?
 
https://download.lenovo.com/consumer/mobiles_pub/yoga-s730-13iwl_hmm_201809.pdf

Read other 3 answers
RELEVANCY SCORE 62.8

Hi All,My touchpad no longer works.  It is no longer in the device list via control panel.  I used to run with the touchpad disabled if I had a mouse attached but this option has disappeared as I have no touchpad properties.  Obviously fn+F7 has no effect. Any help most gratefully receieved.Barrie JUST NOTICEDPursuing another similar discussion I saw a reference to HID Driver I2C being a cause of the problem.  This is list as a problem by Device Manager on my machine. The driver is the latest version but the following is listedThis device cannot start. (Code 10)A request for the HID descriptor failed. Can anyone interpret this for me?Barrie  

Read other answers
RELEVANCY SCORE 62.8

My touchpad on ideapad Y700 15-ISK just stopped working. I did a little research in drivers and i found, that there is no driver for touchpad installed. I tried to download new drivers from lenovo site and I used an older driver from C:\Drivers\Touchpad, there is InstNT.exe, which made a driver shows up in device manager, but prompt me to restart the laptop. When I did, the driver got lost again and I had to make the InstNT.exe "instalation" again. Then I tried to update it with a setup.exe in the same synaptics folder and after it, the driver got itself a name for synaptics. So I said to myself, ok after restart now, it will be fine. But it wasn't. Again, the driver is gone.I'm attaching a screenshot for you to see driver being installed, but after restart, it vanished and isn't even showing in unrecognized drivers.In addition, my windows defender warned me about some threats, but I guess it got rid of them, because there were none to be found by me. Just wanted to say it, maybe it could affect my problem.


























Snímek obrazovky (13).png ?1600 KB

Read other answers
RELEVANCY SCORE 62.8

Hi, I have a Lenovo Yoga 730-13IKB. After trying to upgrade some drivers, the touchpad stopped working. It is enabled (I checked that), but doesn't seem to be even recognized by my Windows 10 installation anymore. Running diagnostics through the Lenovo tools didn't help either :-( Any suggestions? Thanks,Tsahi 

Read other answers
RELEVANCY SCORE 62.8

Hey everyone this is my first post here,
I'm hoping to get some guidance to resolve and issue I've been having with a laptop I am trying to refurbish. It's a HP Pavillon TX1000 I got from a friend. I put in a new Western Digital scorpio Blue HD and installed Vista Home.
Everything seemed fine but after installing drivers from the HP site and antivirus and malwarebytes, the touchpad stopped working. It had been fine beforehand. I had to plug in a USB mouse which works fine.
So far I've tried these things:
In control panel looking at the mouse settings the Synaptics Touchpad is greyed out and I can't enable or disable it. I can only remove the usb keyboard driver.
I system restored but it hasn't helped.
I download the Synaptics Touchpad driver again and reinstalled it, but it didn't make any difference.
There is a button above the touchpad which is supposed to enable and disable the pad but pressing it makes no difference, the blue light shows it's enabled but it's not.
I am trying a windows reinstall but even during that I am having to use the usb mouse.
Any ideas what I can try next???
The laptop specs are: The laptop specs are: AMD Turion 64 x2 Mobile Technology TL-58 1.90 GHZ
1GB DDR2 RAM
HDD: Western Digital Scorpio Blue 120GB. 5400RPM.
Windows Vista Home Premium 32 bit.
Thanks,
 

Read other answers
RELEVANCY SCORE 62.8

i have a compaq 1720us with a synaptic touchpad. it has worked great until tonight. something has got changed somehow, somewhere. i have uninstalled and reinstalled the latest drivers, i am using windows xp pro.

the one thing i have noticed is this... if i go into the control panel/system/hardware/device manager/mice or other pointing devices/synaptic touchpad in the general tab where you can normally select "enable" or "disable" this device, it is grayed out, with nothing in the box and i cannot select it at all.

all of the other devices in my pc allow me to select this option. i can plug in my usb mouse and it works just fine. but it's not very useful while traveling wich i do several times a week usually.

any help would be great. i have just spent about two hours on chat with hp/compaq doing all of the stuff they tell me to do, even though i did most of it before i called them.

the touchpad does not work in safe mode, it does not work in selective startup mode using msconfig.

i give up!!! HELP!!!

thanks, jimmy
 

A:Touchpad Stopped Working

i downloaded the latest drivers and then deleted from devce manager and let windows find the hardware again and re-installed.
this was after a few days of problems - one of which was that it would only work when i put an external mouse on the PC.
http://forums.techguy.org/t215668.html
 

Read other 2 answers
RELEVANCY SCORE 62.8

i have a compaq 1720us with a synaptic touchpad. it has worked great until tonight. something has got changed somehow, somewhere. i have uninstalled and reinstalled the latest drivers, i am using windows xp pro.

the one thing i have noticed is this... if i go into the control panel/system/hardware/device manager/mice or other pointing devices/synaptic touchpad in the general tab where you can normally select "enable" or "disable" this device, it is grayed out, with nothing in the box and i cannot select it at all.

all of the other devices in my pc allow me to select this option. i can plug in my usb mouse and it works just fine. but it's not very useful while traveling wich i do several times a week usually.

any help would be great. i have just spent about two hours on chat with hp/compaq doing all of the stuff they tell me to do, even though i did most of it before i called them.

the touchpad does not work in safe mode, it does not work in selective startup mode using msconfig.

i give up!!! HELP!!!

thanks, jimmy
 

A:touchpad stopped working

Please don't double post.
 

Read other 3 answers
RELEVANCY SCORE 62.8

Hello, i've just done a windows update and my touchpad has stopped working.I've tried doing a system restore before the update but it hasn't helped.I've checked the mouse properties but theres nothing listed under devices and i've looked at device manager but theres no category for mouses and other pointing devices.Can anyone help please?Paul

A:Touchpad stopped working

Please post the computer model next time. Example for touchpad settings/software installed are HP synaptics and a click to enable or disable is found under Mouse settings - Synaptics tab.

Read other 17 answers
RELEVANCY SCORE 62.8

I have a Sony Vaio and the touchpad and buttons just stopped working out of nowhere. Any idea what I can do to fix this? Maybe reinstall drivers? But from where? I didn't change anything; it happened totally randomly! Right now I have an external mouse hooked up and it's a pain! Please help.
 

A:Touchpad stopped working!!

Read other 16 answers
RELEVANCY SCORE 62.8

I bought a Lenovo laptop 6 months ago - 100-15IBD Laptop (ideapad). The touchpad (Elan Smart-Pad) has suddenly stopped working. I can move the cursor but I cannot right click, left click or double click. This has nothing to do with the Fn F6 toggle used to activate and deactivate the touchpad. The touchpad is activated and the device manager says that the device is working properly. I tried updating the driver and got a windows message saying that the best driver for the device is already installed. Please help!

Read other answers
RELEVANCY SCORE 62.8

My HP Pavilion x360 just forced an update a couple days ago and ever since then I can't move my cursor. It shows up on the screen when I first start up my laptop but disappears when I'm forced to use my touchscreen because the cursor doesn't move. This happened when I first got my laptop back in december too but the problem eventually went away on it's own. However, it only took two days, I haven't been able to use the touchpad in about a week. I love the touch screen on my laptop but I would like to be able to use my touchpad too... Someone help me out please!

A:My touchpad stopped working

Hi @The_Fellix,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the touchpad. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.

Read other 1 answers
RELEVANCY SCORE 62.8

Hi!
2 days ago my touchpad stopped working...
I've tried to reinstall drivers... Still don't workin..

What can possible be wrong??
//Pcenrich
 

A:Touchpad stopped working! =(

Read other 8 answers
RELEVANCY SCORE 62.8

Guys please help !!! The touchpad is all worked flawlessly. morning, including laptops and touch not working. Drivers reinstalled, to no avail. There was no update. He made a hard reset - earned !!!. But in the morning and turned on again does not work, and a hard reset does not help. help me please

Read other answers
RELEVANCY SCORE 62.8

Hello, I've just done a windows update and my touchpad has stopped working.I've tried a system restore before the update but it didn't help.Ive checked the mouse properties but there was nothing listed under devices and i've looked at device manager but there's no category for mouses and other pointing devices.Can anyone help please?Paul

A:touchpad has stopped working

What is the make and model# of your laptop?
Boot into Setup (Bios) go to Integrated Peripherals and look for Touch Pad, if it is Disabled, Enable it.
boot normally, and go to the computer manufacturers Support/Download drivers site and type in your make and model # or your service tag # and download the touchpad driver for your model.

Read other 12 answers
RELEVANCY SCORE 62.8

I have a fairly new X1 Yoga 3rd Gen, the touchpad was working fine for a couple of months. All of a sudden today it has stopped working. The laptop is almost at factory settings in regards to software. I have installed almost nothing. The keyboard and trackpoint nub still work fine, and the trackpad is turned on in settings. The trackpad also still works as a button.Kind of stumped. I tried all the function keys, and I don't think there is a hardware switch. I removed it from device manager and it comes back for a few seconds, but then stops again.   Any help would be most appreciated.

Read other answers
RELEVANCY SCORE 62.8

My touchpad stopped working but it shows listed under programs as Snapsis Quick Pad Driver, however when trying to evoke it or uninstall it I get an error message: There was a problem C:\ Program Synaptics\Syn tp|SYNL SDLL.dll the specified module could not be found.  When I try to reinstall it I get a message that I have to uninstall it first to reinstall.  Also when I go to evoke it under Mouse & Touchpad, only the mouse shows up, nothing listed for the touchpad.  When I go into safe mode to see if the touchpad will work in safe mode I get a message that my system can't find some hardware (I assume it means my touchpad??)  I have read that some people said their touchpads stopped working when they went from Windows 8 to 10; however I have been using 10 all along.  So I have run out of options that I know of; can anyone help me get my touchpad working again?  Thanks.

A:Touchpad stopped working

Can I ask,have you done a restart?





I am a very busy person. PleasePlease click ?Accept as Solution" if I solve your Problem

Read other 2 answers
RELEVANCY SCORE 62.4

Hello, there is a way to encrypt ssd drive (steal protection) in this notebook with Windows 10 Home ?Or only works with Windows 10 Pro ? Or there is another way to protect hard drive in case of steal ?  Many thanks 

Read other answers
RELEVANCY SCORE 62.4

 Hi I Have question about display pixel policy if i have 1 bright dot 2 adjacent follow LCD display pixel policy - Idea/Lenovo laptops and tablets mean i can contract lenovo for replacement right?   

Read other answers
RELEVANCY SCORE 62.4

Hi,I have formatted my hard drive, downloaded the USB recovery via Digital download, but I cannot get past the error below " Error when initializing the Recovery Enviroment. Click [Yes] to try again. CLick [No] to exit installation." How do I get past this?

A:Yoga S730 recovery USB error

If you formatted the hard drive, you most likely wiped out the recovery partition, so that's not an option. Did you format MBR or GPT?

Read other 2 answers
RELEVANCY SCORE 62.4

Hello everyone. I have just purchased the Lenovo Yoga S730 (or Ideapad 730s) and I notice that there are many applications that are shown extremely blurry. I searched Google for "blurry apps on Windows 10 fix" and followed the instructions but nothing seems to work. I have also tried to reinstall Windows twice but the issue still remains. Can anyone please help? Thanks a lot. 

Read other answers
RELEVANCY SCORE 62

S7-392I installed the upgrade to the Synaptics driver to no avail.FnT and Alt.7 don't work.Any ideas?











Solved!
Go to Solution.

A:touchpad stopped working after windows 10

Following a thread from earlier Microsoft forums, this worked for me yesterday to restore trackpad function. Go to the Acer driver page for your computer. Download the intel IO chipset drivers for Windows 8.1. Run the setup for the driver in "compatability mode" and install. You will need to restart the computer. The computer will then recognize the trackpad as a valid device. Then download and install the Synaptics (or Elan) driver for Win 10 from the Acer support page and restart. If the trackpad is not immediatley active on the restart, hit Function F7. At least this fixed it for me.













View solution in original post

Read other 10 answers
RELEVANCY SCORE 62

Is there a way we can change the touchpad Reverse scrolling option (Scroll --> Two Finger Scrolling --> Switch Direction) on the X1 Carbon through an automated way. We see that after Windows 10 upgrade, the scroll option on the touchpad has been changed. So doing it manually it works but we want to automate it either through a registry change or some other method. Yes manual changes works perfectly.

Read other answers
RELEVANCY SCORE 62

I have a Dell Mini computer with Win 7 Starter.  It's a great little machine but all of a sudden the touchpad stopped working.  The computer was on and when I came back to it the touchpad would not respond. 
 
* I rebooted but that did not resolve my issue. 
 
* I did a hard reboot, unplugging and removing the battery while it was running and restarting but that did not affect my issue.
 
* I tried that Fn + F9 and Fn + F7 but that had no effect.
 
* I scanned with AVG but no virus was found.
 
* I scanned with Malwarebytes but no virus was found.
 
* I ran sfc /scannow but no missing or corrupt system files were found.
 
* I am using a usb mouse.  I located the usb mouse in device manager but the touchpad was not there.  I found the touchpad by clicking "show hidden devices".  The touchpad has a yellow error notice on it.
 
* Windows could not find a better driver.
 
* I uninstalled the touchpad and rebooted and windows reinstalled it but it is still hidden in device manager, still has the same error notice and does not respond.
 
Please help!!!!!!
 
Thanks. 

A:Touchpad stopped working. Any help appreciated.

Does Dell have a separate driver listed at its support site...for the touchpad?
 
If so, did you download such and install it?
 
Do you have your Drivers CD for that system?
 
Louis

Read other 2 answers
RELEVANCY SCORE 62

My keyboard and touchpad stopped working after I uninstalled my antivirus software and restarted my laptop in my hp pavilion 15ac-179TX. I have an extra mouse which works when connected to the laptop but keyboard and touchpad don't work.

Read other answers
RELEVANCY SCORE 62

My Touchpad stopped working. I check under the mouse configuration and it appears as active, and the click buttons are working but not the touch.. 

Read other answers
RELEVANCY SCORE 62

Hello,recently the clicking of my touchpad stopped working . In the beginning, right-clicking was very difficult, now it is also left-clicking and the warranty has expired, which is very annoying.So it is possible to use the mouse and also touch/tip and multitouch, but not the clicking function. Does anyone have any idea how to fix this? So I'm looking for DIY instructions or ideas. Or maybe there is such a problem with the Y50. it is not a software problem. all drivers are up to date.best regards

Read other answers
RELEVANCY SCORE 62

I upgraded from Windows 7 to Windows 10 and have not been able to get the scrolling feature on my touchpad working again. The device is listed as Synaptics PS/2 Port TouchPad. I have already downloaded the latest drivers and software, I have tried deleting drivers, and reinstalling drivers. Nothing seems to work.

Read other answers
RELEVANCY SCORE 62

So this laptop is a few years old and i just started using a wireless Logitech mouse.. The problem only started today but for some reason the touchpad has completely stopped working, the left and right click wont work either. I have gone into mouse settings and it's telling me that the touchpad is working properly and nothing has been changed. Please help me

Read other answers