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Black screen when I install graphics card

Q: Black screen when I install graphics card

I have a
Hp desktop
1gb memory
ATI radeon x200 intergrated graohics card
200gb hd
XP SP2
Pentium 4 3.06ghz

This is the problem

I got a used grapgics card- an ati x800xl 256mb. The I uninstalled my intergrated one through device manager. Turned off computer. Installed the new card to my PCI-E slot. Then connected the monitor cable to the new video card slot. Turn on computer and............nothing! Black sceen saying "No signal.

I researched this problem. Went to BIOS then switched cards or slots had a option like "PCI, PCI-E, AGP. Figuring that I installed it onto my PCI-E slot i switched it to that option. But still no start up.

I seems that the intergrated card never goes off. I uninstall it but its still there. Cause when I restart my computer its still enabled.
POWER SUPPLY is 300w of computer. Graphics card is recommended at 300w also


Question

How can I fix this problem so I can get the new card to work?

am I supposed to disable or uninstall the intergrated one? (I uninsatalled it first)

If I disable it and it still dosent work, the new card, can I reinable it cause I don't want to mess up the computer?

Thank you very much

google003

RELEVANCY SCORE 200
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A: Black screen when I install graphics card

No video at all even when you first turn on the computer? You have to disable the integrated video through the bios, not the Device Manager

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RELEVANCY SCORE 84.8

I just swapped my graphics card this morning to a new asus nvidia GeForce gt630 when I installed the drivers off the cd after restarting the pc I realised the drivers did not support windows 8. It loaded up to a black screen an stopped, I have since been forced to try to restore and it is now stuck on black screen with blue windows logo with no indication it is doing anything I have restarted the pc and put the old graphics card back in, but it is still stuck on a restore, I bought downloaded windows 8 pro online so do not have it on a reboot cd.
Please help

A:Graphics card install black screen

I have now got it into safe mode ..

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RELEVANCY SCORE 84

Currently running a radeon 6850 and decided to upgrade to the Nitro R9 380, when I took my old card out and replaced with the 380 I only get a black screen and the power save mode message on my monitor. I cant figure out the onboard graphics thing because my 6850 is the only thing I see under device manager and in advanced bios there is no setting to disable onboard graphics. I installed the drivers that came with the 380 off of the disc and that didnt help either ...anyone know what I am doing wrong? Baby step walk me through the process because Im somewhat a novice these days lol, my other graphics card continues to work when I plug it back in so its got to be a driver issue unless my motherboard cant handle the new card which I find unlikely

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RELEVANCY SCORE 70

I bought a Sapphire HD 7950 graphics card about 2 months ago. Everything worked fine until one day ago when I booted up my computer... everything booted up (Fans Lights & No system beeping) But I was only getting a black screen, with occasional small white flashes. I tried booting with multiple displays and multiple ports (nothing worked). I also tried changing my bios settings also with no luck. (the on-board graphics work fine when the graphics card is removed from the PC) My power supply is a 600W which is more than enough. Again Everything worked fine until that day. I doubt anything is damaged (I handle everything in my PC with extreme care). And yes all of the AMD drivers are installed. I will try to reply to any questions asap, I'm sorry if I don't reply quickly I have a very busy schedule . Any help on this issue would be VERY much appreciated! (Some PC Specs listed below)
Lenovo idea centre K450
600Watt new power supply
Intel® 4th Generation Core? i5
12gb system RAM
Not shure about the motherboard type
 

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RELEVANCY SCORE 70

I recently purchased a new graphics card(MSI Radeon HD6450) to hold out before I get my new laptop but whenever I start my computer with it in I get a black display.

Computer
Hp Pavilion p7-1287c

Procesor:
Intel core i5 2400, 3.1 GHz
Cores: 4

Motherboard:
Pegatron 2ac2

PSU:
EVGA 500W

RAM:
8 GB DDR3-1333

Form Factor:
ATX

Slots:
1 pci-e x16
 

A:Graphics Card Black Screen

Have you actually plugged your monitor into the card??
 

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RELEVANCY SCORE 70

Hi everyone, this is my first post and i hope its in the right place!

Last night i turned on my computer for the first time that day, and all seemed fine; windows logo came up with the little loading bar, but instead if loading the desktop, up came a black screen. Funny thing was that windows was working in the background! I read through people having the same problem in these forums, and it turns out its not an overly uncommon problem; graphics card issue. I booted in safe mode, and uninstalled the graphics card and drivers, and when i rebooted it was fine, albiet in low resolution. i downloaded and reinstalled the drivers from my providers site, and when i rebooted i had the same problem. So now i am sitting typing this (the text looks huge on this resolution) and have a simple question. Is the issue here that the graphics card is broken? I hope this isnt the case as it is an onboard card and will cost about $900 for a replacement. My specs are below (i'm a bit of a gumby when it comes to computers so go easy on me

HP Pavillion zd8000 (lappy)
P4 3.2
Onboard Mobility Radeon X600 128MB
XP Pro
 

A:Graphics Card - Black Screen

Do you have the same black screen using an external monitor? If you do, you won't be spending $900 on an on-board video card, you will spend $900 on a new motherboard...

Have you tried to install the graphics driver once more?
 

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RELEVANCY SCORE 69.2

Hey I'm not sure where to start but a while ago I bought a desktop and a monitor and they are

Desk Top:
Newegg.com - Acer Aspire AX1420-UR10P (PT.SG9P2.003) Desktop PC Athlon II X4 645(3.1GHz) 4GB DDR3 500GB HDD Capacity NVIDIA GeForce 6150 SE Windows 7 Home Premium 64-Bit

Monitor
newegg.com/Product/Product.aspx?Item=N82E16824009256

But the graphics card that came with the computer sucked, it simply doesn't support 3D games.

So I went ahead and bought this graphics card:

Graphics Card:
Newegg.com - GIGABYTE GV-N520SL-1GI GeForce GT 520 (Fermi) 1GB 64-bit DDR3 PCI Express 2.0 x16 HDCP Ready Low Profile Ready Video Card

Here note that the maximum power my computer has is 220W but the graphics card needs at least 300W for it to run

So I bought this power supply unit:

Power Supply:
Newegg.com - Antec VP-450 450W ATX 12V v2.3 Power Supply

Here's the story:

After I bought my computer and the monitor I bought the graphics card. It took me a while to figure out how to install it, but I worked my way out and installed it. So I followed the general guide to installing graphics card, remove driver first, install card, (the computer didn't have a card so the pci slots were empty) then I started my computer and tried to install the new driver with the disc that came with the graphics card. The first time it went so well that I thought it's gonna work, but after a while the screen suddenly goes back and on the top right corner it says "VGA then DVI... Read more

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RELEVANCY SCORE 69.2

i have just put in a graphics card (asus EN9800gt 512mb hybrid power) and wen i turn it on all i get is a black screen! what could the problem be?
I have a 500w pc and its a very brand new pc with 64bit windows 7 and intergrated grraphics.

also note that the first time i put it in i forgot to put in the 6pin adaptor and when i turned it on it made a big beeping noise. could this have stuffed up the card? becoz wen i remove it, the pc works fine

help please???
 

A:Put in graphics card but only black screen when turned on

Do you get any beeps after turning on your PC?

Also, what PSU do you have?
 

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RELEVANCY SCORE 69.2

i have just put in a graphics card (asus EN9800gt 512mb hybrid power) and wen i turn it on all i get is a black screen! what could the problem be?
I have a 500w pc and its a very brand new pc with 64bit windows 7 and intergrated grraphics.

also note that the first time i put it in i forgot to put in the 6pin adaptor and when i turned it on it made a big beeping noise. could this have stuffed up the card? becoz wen i remove it, the pc works fine

help please???

A:put in graphics card bt only black screen wen turn on!!

i think ive had this problem before. the beeping sound you heard was I believe the POST telling you that something is wrong with the graphics card. This is expected since you forgot to plug in the power. For me, it turned out that my power supply was a bust. Everything else turned on fine but there was never anything on the screen. Replaced the psu and everything booted up. See if you can find a replacement? Your wattage seems to be fine.

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RELEVANCY SCORE 69.2

Hi there,
I'm a bit of an amateur at this but I'm having a bit of a problem with my project computer it's an older Mac Pro 5,1 that I have upgraded the Ram, CPUs and also installed Windows 10 on to. Yesterday I was installing the drivers for my new graphics card when the computer crashed and the screen went black. So after a few minutes I decided to turn it off and on again however it powers on but is no longer displaying an image. I've tried swapping my old graphics card back in but it still has the same problem. Any ideas would be appreciated.
Thanks
 

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RELEVANCY SCORE 69.2

I have a ATI/AMD Graphics Card on my Dell Studio 1558, and the chip has become faulty (design fault from manufacturer). Now the screen display is black and does not come on.

Temporary workaround I am using
I plugged in my separate VGA monitor to the laptop and using it, I switched on my laptop, and after the Windows startup logo, the computer would crash and restart (and repeat).

So I managed to get into Safe Mode, and from there, under Device Manager, I roll-backed my ATI/AMD driver to Microsoft Basic Display Adapter. Then I restarted the Laptop normally (not Safe Mode), and the laptop DID NOT crash, it made it to the logon screen and I got in.

Problem:

So now, I have my VGA Monitor plugged in to the laptop and using it, I am able to boot up windows normally.

While the laptop is on, if I unplug the monitor, the Laptop Screen stays black, nothing happens. When I plug it back in, I get this error that says Microsoft Basic Display Adapter is not compatible with your display (I'm assuming it means my laptop screen since it's a Full HD resolution, whereas my VGA monitor is half that resolution.

What I need help with

Is there any other driver I can install apart from ATI/AMD which will allow my Laptop Screen to work? I want to bypass the ATI/AMD Graphics card completely as it's faulty and maybe somehow use Windows one just like the Microsoft Basic Display Adapter is currently doing?

UPDATE: I do not mind using a smaller resolution on my Laptop Screen. I can learn to live... Read more

A:ATI/AMD Graphics Card error, black screen

I don't think a different driver would help with the laptop's screen. It sounds like a hardware problem, especially if, as you say, the chip has gone bad. It looks like the problem exists somewhere between the video card and the laptop screen, but it still allows you to use an external monitor.

You could boot without the external monitor and shine a light on the laptop's screen to see if there is anything there. If there is, that rules out the graphics card. It would be the actual screen backlight that is at fault.

Is there any chance that this laptop is still under warranty?

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RELEVANCY SCORE 69.2

I deleted all of my old ATI graphics card drivers, and even used a 3rd party tool to whipe out the traces in safe mode after. I then installed my new nvidea GeForce 9800 GTX+ graphics card. I installed the drivers as well as active X.

During my first gaming session with the new card, it randomly cut to a black screen and the fan started to spin at a pretty high rate. (Fan on graphics card)

Anyone have any clue what I can do here?


(First time posting by the way, so be gentle)
 

A:Black Screen after installing new Graphics card

System Specs (MB, CPU, Memory, PSU, OS)?
Are you running two monitors?
Have you considered the possibility of adjusting the screen refresh rate?
Do you have anything overclocked?
Are you generating any minidumps?

More information would be helpful.
And I am sure someone here can help you track down the issue...
 

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RELEVANCY SCORE 69.2

Graphics Card = Nvidia 6600
Computer = Shuttle XPC Barebone (SS56G v2)
Motherboard = Shuttle FS56 V2
OS = Windows XP SP2

Well I took apart my computer and put it back together about 3 times and after the third i turned it on and the screen was black straight away as soon as i pressed the ignition button. (the other times I turned it on it was fine).

I have determined that it is the graphics card because I plugged the monitor into the motherboard VGA port and it worked like normal. I have tried taking out the card and cleaning the port.

I went into Device Manager and under other devices it says: "VIDEO CONTROLLER (VGA COMPATIBLE)" but it has a exclaimation mark by it. And when i go into the properties of it it says: "THE DRIVERS FOR THIS DEVICE ARE NOT INSTALLED (CODE 28)". But i cannot install the drivers with the cd I have and i cannot use hardware update wizard.

My CD ussually identifies the card and the installs the drivers, but this has not happened and at the top where it says what the card is it says "NO SUITABLE DRIVERS".

I have had the same problem before but i didnt know what the problem was and I gave it to a shop to sort out so i dont know what exactly is wrong.

Can someone please tell me what to do?

Much Appreciated!!!!!!!!!!!!!!!!!

Agent
 

A:graphics card problem, Black screen

There should have been a cd with the graphics card, try that!!!
 

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RELEVANCY SCORE 69.2

Hi guys, I've done a fair bit of looking into this but I can't get a definitive answer. I recently bought a Gigabyte GeForce 750 TI OC Edition to go with my computer, knowing it would fit in the case. But ever since I've tried to install it, it has been a nightmare. It fires up, fans whirring and all but all I get is the HP BIOS screen, no imput commands and 3 quick beeps then it goes to an entirely black screen with a blinking underscore in the top left hand corner. From what I've read around I have to enable Legacy mode in BIOS, but since my computer is running the HP 7.07 BIOS I can't find that it even remotely supports Legacy mode. Then I've read that some HP MoBo's cannot effectively run a different graphics card due to age/restrictions. It doesn't sound like a power issue as I've already upgraded the PSU with no issues. I'd just love an answer to what exactly is the issue because it's driving me nuts and I'm pretty much ready to sell the card at this point. IF I have infact bought a non-applicablegraphics card, could you recommend one that would ACTUALLY work? Thanks again.

A:New graphics card shows black screen

The HP 3300 SFF shipped with Win 7, and a BIOS that is not upgradeable to UEFI standards.Look here at the new MSI cards that offer Legacy and UEFI.

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RELEVANCY SCORE 69.2

I recently built my new computer and have been having problems with the graphics card. My computer runs fine on my i5 graphics but I want better graphics so I purchased a Saphire Radeon 7850. When I plugged it into my motherboard and plugged in the power I then turned on the computer. Everything was working fine. The fans on the graphics card began to spin. and I could here windows being booted. The problem was the screen was black. Nothing was showing up and my monitor went on sleep mode. I turned off my computer and un-plugged in the power sorce of the graphics card and tried to turn on the computer and it worked fine. The monitor worked and everything was good. If anyone could help it would be greatly appriciated!
 

A:Black screen when graphics card plugged in

Did you plug the monitor cable into the back of the actual graphics card, or is it still in the motherboard port?
 

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RELEVANCY SCORE 69.2

I just installed my new 7950, and upon installing the drivers then rebooting back to windows I found that although my screen resolution is listed at 1080p, either my screen or my graphics card isnt doing this properly because I have a black outline, about 2cm thick, all around my screen where the screen isnt displaying anything. Any suggestions? On the nvidia control panel I could stretch/move the screen size to my likings, is this possible with catalyst?

Thanks

A:New Graphics card causes black outline around screen

Ok First off I think you are Using a ATI Radeon card

Also if you installed Nvidia drivers on a ATI device GOD help you it even came on

Can you please do us all a favor and post screen shots of the card box and write down what drivers you installed

This would really help because the way i am reading this you are using a ATI card but you installed Nvidia drivers

7000 series card from Nvidia is Dinasour now

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RELEVANCY SCORE 69.2

Hello :) Today I bought a brand new Acer V3-772G laptop that runs Window 8 with a nvida gtx 760m graphics card built in.

Getting home I decided to use Just Cause 2's bench test to find out how the laptop would hold up. After completion and getting a rather low score I noticed it said the graphics card it was running was the integrated Intel(r) HD graphics 4600 card and not the nvidia.

So after some researching and trying out different ways with no results I right clicked on computer, clicked on manage, went to device manager then to display adapter, saw the intel card and the nvidia card so I disabled the intel card in hopes it would force the nvidia card to be used.

Once I did that all windows disappeared, the desktop was still there and I could still access the tile menu/start screen so I restarted hoping it would set everything back to normal and start using the nvidia card. Oh how wrong I was. Upon restart the acer title/logo pops up then disappears as usual but after that I only get black screen, nothing else.

Is there any way to fix this? To re enable the graphics card some how?
Thank you in advance!

A:Black screen after disabling graphics card Help!

If you could get to Safe Mode, you could re-enable the onboard graphics.

In some cases, if Windows 8 doesn't successfully start a few times in a row, it will display a screen with alternate boot options - among them an "Advanced Options" tab - which will include an option to start in Safe Mode. Try letting your laptop restart a few times. If it recognises a problem with the onboard graphics, it might produce the Advanced Startup Options menu.

If you don't see that menu appear, you can use a Windows 8 repair disc (USB, CD, or DVD) to boot your computer. It will produce a menu from which you can choose Advanced Startup Options & choose Safe Mode. The Wndows 8 repair disc is not your Windows 8 installation disk, nor is it a recovery disk (such as those provided by your manufacturer). The repair disc starts your computer into the Windows 8 Recovery Environment.

It only takes a minute or two to make the repair disc (literally). From a working Windows 8 PC, press the Windows & R keys at the same time. Then type recdisc. Choose create repair disc, & provide a blank CD, or blank DVD, or USB flash memory drive.
_________________________________________

Apparently, your laptop uses a hybrid type program called "Optimus" that uses both the onboard graphics as well as the discrete nVidia mini-card. The idea is that the onboard graphics handle mundane graphics tasks (to save battery life), and the nVidia kicks in when needed for g... Read more

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RELEVANCY SCORE 69.2

Im sorry to trouble you guys, but I have tried everything I can think of and have seen via google.

I tried starting my pc about 3 days ago and I got the windows loading screen up and then it all of sudden went black. To cut a long story short, my pc will not start with any nvidia drivers installed. I have tried a fresh reboot of the OS and all is good until I update the graphics driver.

I have tried re-seating the graphics card, and unplugging everything but it still isnt working.

Please could you advise on what to try next, or is my graphics card a gonner.

Thanks in advance
 

A:Graphics card and black screen on startup

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RELEVANCY SCORE 69.2

Hello,
My dad has a nividia geforce graphics card in his computer and a 22 inch benq lcd monitor. Everynow and then when he starts the computer(its becoming more frequent every day),the computer screen is black and when you turn it on it says no signal.even some times when its left idle it does it.I'm guessing its a problem with the graphics card.Ive done all the obvious steps like clean the graphics card, make sure the screens plugged in and update the drivers.

Does anyone know what could cause this??

I will put the specs of dads computer up tomorrow

~Fastboy42~

A:Black Screen.Graphics Card Failure?

Make sure you update the graphic card drivers from the venders site, if you dont know then i can show you where.

Next click the link on my sig and do everything there then reboot. If the problem still exists then go into the bios and set the display to onboard graphics, boot then shutdown the pc and remove the graphics card. Then boot up and see if the problem still happens. If you need help with the BIOS settings then just ask.

NOTE: if you dont have onboard graphics you'll need another graphics card which you can put in instead of the one your using

If after doing all the above its still not working correctly then download http://www.cpuid.com/hwmonitor.php and run it then take a screenshot so we can see all the values and post it here

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RELEVANCY SCORE 68.4

I have all working parts (already checked) I have had pc for 10 months and all of a sudden when I left the room my screen froze so I restarted my pc and it did not display. So I eventually identified the issue and I have been trying everything to get the graphics card to work but it still has a black screen PLEASE HELP ME IM DESPERATE
 

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RELEVANCY SCORE 68.4

Hi,

I recently turned on my laptop for it to constantly arrive to a black screen just before I select the user login. I read some instructions on a different forum stating that I need to log in to the computer via the safe mode and un install my display driver which is Intel(R) HD Graphics, I did this which enabled me to get back onto my original login but at a price.

My driver now says that it's VGA, My screen resolution has changed, every app I use crashes constantly as well as any videos/films I play they crash, skip every minute or so.

Yet if I update the driver I end up back at square one, the black screen.

My laptop is an Acer Aspire 5742 with Windows 7.

I've also tried the windows recovery which crashes.
Any help would be much appreciated,

Craig

A:Black Screen death-Linked to Graphics Card!

Welcome to the forum.

Please fill in your computer specs on this link:
http://www.sevenforums.com/profile.php?do=extra

To know your system specs, just use speccy, download link below:
Download Speccy 1.17.340 - FileHippo.com

OR:
Click on the start | Search bar |
type System info

That shall show give you your system specs.

Then follow steps mentioned in this tutorial:
Troubleshooting Windows 7 Failure to Boot

This thread may also give you some information
Why is my screen black when I start Windows 7?

Post back on how far you get.

Read other 1 answers
RELEVANCY SCORE 68.4

http://support.hp.com/us-en/document/c03381888 (This is my pc) I just installed a new graphics card a PNY GTX 650 2bg and on start up it does 6 beeps and shows nothing on the screen. I have tried switching boot BIOS, then Best Buy(Geek squad) Tried scamming me into buying a new motherboard saying I shocked mine when I installed the card, but when I put my old card in it will start up normally even though it will crash all the time cause it's damaged. I have just been running around into loose ends and it's driving me insane to find an answer to my problem please help me.

A:6 beeps on start black screen new graphics card

Hi: if your PC came with W8, you need to change 2 BIOS settings when you install a non-HP video card. http://support.hp.com/us-en/document/c03653200 If it didn't then I don't know what the problem could be (other than a defective new video card).

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RELEVANCY SCORE 68.4

Okay i have a lenovo ideacentre K330B machine type 7747
cpu G630 2.7
6gb ram
integrated graphics intel hd 1000
i installed a cougar cmx 1000watt because i got a killer deal on it
and i install a gigabyte radeon 7950
i have tried everything i know that i can do for this i have tried looking into my bios and no option to for the pcie also tried booting into safe mode and disabling my integrated graphics through device manger i am having trouble finding a bios update for my motherboard but once i plug the power to my graphics card and try to boot up its just stays on a black screen and the its displays no signal but once i unplug the power my computers works as normal so i figured maybe i bought a messed up card put it in my buddys computer and boom works like a charm can someone please give me advice on something i can do without having to buy another motherboard..

A:Installing Graphics Card No signal just black screen

Use your intel HD 1000 and install the drivers for the card.

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RELEVANCY SCORE 68.4

My card runs fine without the drivers. With drivers installed, I get a black screen on Windows 7 after 20 seconds. Anyone know what this could be?

My onboard video runs just fine as well.

My card is an HIS Radeon 6950 HD.

A:AMD Graphics card gives black screen after updating drivers

try re installing the drivers first.

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RELEVANCY SCORE 68.4

Im running Windows 7 dual monitor setup (BENQ BL2411). Which were working fine i replaced a faulty graphics card which was an Nvidia 520 GT 1 screen was connected via a DVI cable and the 2nd was connected via a VGA cable.
I changed the graphics card to an Nvidia 750Ti this does not have a VGA connection so i have bought a Displayport cable to use on 1 screen and mantained the DVI on the other.
I have checked that i have the latest driver for the card.
All im getting on the Displayport connected screen is a black screen.
When i go into the screen control panel the 2nd screen is being recognised.

Any Help would be much appreciated!

Thanks in advance

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RELEVANCY SCORE 67.6

Hello,
I have an emachines 370 with the Trigem IM845GL motherboard and Windows XP Home SP2 installed. This has the onboard graphics chipset (Intel 82845GL graphics memory controller hub). I recently installed an ATI Radeon 9250 PCI graphics card to get better graphics performance. This achieved the performance increase I needed, but after installing the new card, the system consistently took about 3-4 minutes to boot up and be useable after going through POST. There was also the same delay when using the "switch user" function.

I thought this delay might be caused by some internal conflict between the new ATI card and the motherboard onboard graphics. So I tried at first disabling and then uninstalling the onboard graphics through Device Manager/Display adapters, leaving the ATI card as the only adapter. On restarting, everything worked OK, but I still got the same slow boot problem as before.

Next step was to check the BIOS settings. This is a Phoenix BIOS. Under the "Advanced" menu, there is an option to set the primary video adpter to "PCI" or "Onboard". When I had initially installed the ATI card (i.e. before uninstalling the onboard graphics), I changed this to "PCI", but subsequently found that setting to this or "Onboard" didn't affect the signal output through the ATI card. So, after uninstalling the onboard graphics (probably foolishly), I tried changing the the setting back to "Onb... Read more

A:emachines new graphics card, now black screen, no POST, no BIOS

trljcl said:



2) Clear the CMOS via the motherboard jumpers to reset to default settings - but not sure what this will do.Click to expand...

You should perform this step, but remove the Radeon PCI card first.

The Clear CMOS jumpers are precisely for this kind of mischief- to return BIOS to a known/working state in case the system can't get to or complete it's POST tests.

Once you've cleared the CMOS, you'll need to immediately go into the BIOS setup screens and redo all your settings, date, time, HD's, etc.etc.

At that point, you may reset video to PCI (disable onboard) and re-insert your Radeon. With any luck, Windows will boot and the drivers will still be intact and working.

As far as the pause you are describing before the BIOS fun.. did you install .NET and Catalyst Control Center version of the ATI drivers? These are very likely the cause of your pause/longer boot time and user switching.
 

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RELEVANCY SCORE 67.6

Hello everybody,
I have a Dell XPS 13 9350 with an Intel HD Iros 540 graphics card.
Every worked nicely until an automatic update turned my screen black. After reinstalling Windows 10 from scratch, I discovered that with the generic graphics driver provided by Windows the screen works, but any specific driver for my card turns the screen black. I tried, with no success, in this order:

All the versions of the graphics driver found on the Dell website

20.19.15.4531, A07, 29 Dec 2016
20.19.15.4483, A06 07, Sep 2016
20.19.15.4454, A05 29, Jun 2016
20.19.15.4390, A04 14, Apr 2016
The latest driver found in the Intel website (15.45.16.4627)

None of these works. As soon as any of these drivers are installed, the screen turns black. Upon reboot, the screen stays black in the login screen.
The only fix I found so far is to remove the driver completely, and use the default graphics driver of Windows. I also had to disable automatic driver updates, otherwise the screen would turn black again upon reinstallation of the driver.
What are my options? Is there any diagnostic information I can provide that can help me troubleshoot the problem? I am a Linux user and I know very little about Windows.
Thank you in advance for any help you can provide.

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RELEVANCY SCORE 67.6

Hi everyone,

I have a 2 year old system that was working perfectly with the following specs:

OS: Windows 7 64-bit Ultimate SP1
CPU: Intel Core i5 2400, 3.10 GHz
RAM: 4 GB Single Channel DDR3 821 MHz
Motherboard: ASUS P8P67LE
Graphics Card: Gigabyte - GV-R685OC-1GD
HDD: 932GB Western Digital WDC WD1002FAEX-00Z3A0

Suddenly one day when I was using the computer normally, the screen went black... There was no cursor, no desktop and Ctrl+Alt+Del didn't do anything. I hard rebooted, it started up fine and the windows logon screen appeared. However, as soon as I typed in my password and hit enter, the screen went black again, no cursor, no desktop and unresponsive. Sometimes some funny gray lines would appear on the screen but otherwise it was black.

I looked extensively for answers on this forum and it seemed to be essentially the same problem as described here (Black screen of death in Windows 7 64-bit Professional) so we used Stevan23's post as a troubleshooting guide. We tried virtually everything on Stevan23's list that was relevant to my system, and just like his experience, we never saw the black screen in safe mode.

My partner and I both have identical systems (identical hardware, except he runs a Linux OS), so I was able to test my graphics card in his system. Exactly the same thing happened, i.e. computer starts up ok but the screen goes black after the bios screen and never loads the desktop.

We also tried his identical graphics card in my system; it's working fine ... Read more

A:Black screen of death in Win 7 64-bit Ultimate - Graphics Card Issue?

  
Quote: Originally Posted by imoani


Hi everyone,

I have a 2 year old system that was working perfectly with the following specs:

OS: Windows 7 64-bit Ultimate SP1
CPU: Intel Core i5 2400, 3.10 GHz
RAM: 4 GB Single Channel DDR3 821 MHz
Motherboard: ASUS P8P67LE
Graphics Card: Gigabyte - GV-R685OC-1GD
HDD: 932GB Western Digital WDC WD1002FAEX-00Z3A0

Suddenly one day when I was using the computer normally, the screen went black... There was no cursor, no desktop and Ctrl+Alt+Del didn't do anything. I hard rebooted, it started up fine and the windows logon screen appeared. However, as soon as I typed in my password and hit enter, the screen went black again, no cursor, no desktop and unresponsive. Sometimes some funny gray lines would appear on the screen but otherwise it was black.

I looked extensively for answers on this forum and it seemed to be essentially the same problem as described here (Black screen of death in Windows 7 64-bit Professional) so we used Stevan23's post as a troubleshooting guide. We tried virtually everything on Stevan23's list that was relevant to my system, and just like his experience, we never saw the black screen in safe mode.

My partner and I both have identical systems (identical hardware, except he runs a Linux OS), so I was able to test my graphics card in his system. Exactly the same thing happened, i.e. computer starts up ok but the screen goes black after the bios screen and never loads t... Read more

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RELEVANCY SCORE 67.6

Hi, My father in law has problem with his z510 laptop. He has changed two things in BIOS.  He remember that he turn on securtiy boot and choose discrete GPU. After that screen is black. I've tried to help him with dissasembly parts and finding reset cmos but I didn't find it. Maybe someone can help me with that problems? Thanks in advance for any helpDariusz  

A:Black screen on z510 after bios changes (discrete graphics card)

Hello, I am having the same problem on Z510. How did you solve your problem ?

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RELEVANCY SCORE 67.6

Hi all, heres a quick run down of my problem. about a month ago my pc started having errors at bootup. it would get as far as the desktop, then freeze the desktop, allowing me to still use my mouse but i couldnt select anything and the system would hang. After restarting on average about 5 times it would then work and my pc would run perfectly.

about 2 weeks ago i had a blue screen crash that mentioned something about the display drivers. (i was using a radeon 4870) i figured this, with the startup problem must be my graphics card on its way out. one day i started my pc and was greeted by my 1st 'black screen' with cursor and decided enough was enough and took out my graphics card, leaving only the on board graphics (radeon 4250). my pc worked fine for a few days and i decided to try and work out if the problem was software of hardware related so i reinstalled my 4870 card. this immediatly booted me to the black screen with cursor so strait away i took it out again.

so now im back to my on board graphics, however this time the problem has not gone. i am writing this via safe mode as i am still getting the black screen with cursor appear at start up.

ive tried start up repair which says there is no problem, ive tried disabling and uninstalling/re installing the onboard graphics but still the black screen.

anyone have any ideas short of re installing windows? thanks in advance

A:Windows 7 black screen and cursor - Graphics card related

Welcome aboard.

First, you are to clean the dust inside the computer, reseat the ram modules, clean the edges with cotton clothes, Reseat the sata and power cables, update the display driver.

Those actions may change the situation there.

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RELEVANCY SCORE 67.6

Not sure where to put this, as I haven't gotten help in other forum parts, so I am putting it wherever I think it might work. Please help me, kudos to you if you at least try.
Computer model: Lenovo Y700
Microsoft 10
6th gen i7 processor
It has 2 graphics cards:

NVIDIA? GeForce GTX 960M 2GBNVIDIA? GTX 960M 4 GB GDD5
​16 gigs RAM

Ok my computer is having a problem with a black screen. This computer is brand new, arrived on the 14th. I was running World of Warships, then I closed the laptop, and when trying to re-enter, I get a black screen. Yes, I have tried shutting down. I can hear the hard drive, and can see the power button backlights, as well as keyboard backlighting. I cannot see the mouse. From reading other posts, I think it may have auto-selected the wrong graphics card. I have never used a TV or other screen with this. Please help me with this, I am a new windows user, having recently immigrated from IOS. A detailed explanation would be appreciated, because I have no idea how to do that much. Perhaps a graphics card issue?
Apps I had installed:
SteamTeam Fortress 2OperaChromeFirefoxWar ThunderHeroes and Generals
I hadn't messed with any settings.

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RELEVANCY SCORE 67.6

Hello,

I'm from belgium so sorry for my bad english. Here is my config:

Alim: ANTEC Neo HE430
MB : ASUS P5LD2
GC: MSI Geforce 7900gs (fanless)
Ram : 2*1 Go Corsair
Pro: Intel Core2Duo 6600
2*HDD SATA 250Go
Windows XP SP3

My problem:

I've just format my computer and re install windows xp. All is ok but when i try to install the graphic drivers from the nvidia site (ver 195.62), my graphic card is seen as Geforce 7900 GTX :-(
I also try with the old cd drivers from MSI and same problem...
I also try to take off the card from the computer and replace it... no change

So I think that is not so bad and that i m able to work with this config... but the other problem is:

When i reboot my computer (windows -> restart), my screen still black when the pc reboot. I can hear the windows startup sound.... I think that my computer boot normally but without the graphic card :-(
When i trun off the PC and turn it on, screen came back and windows appear...

My question is :

Problem with drivers ?
Problem with graphics card ?
Problem with motherboard ?
Problem with alim?

Thank you to have read me and maybe answer...

Renaud
 

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RELEVANCY SCORE 67.6

I've been having some weird oddities with my computer as of late. Completely at random, my screen will go black (for around 3 - 5 seconds) before eventually coming back on again and I'm noticing some weird, small, white horizontal lines randomly appearing across my monitor for about half a second, then disappearing. At first, I thought I was seeing things... but a friend of mine can back me up on this.

It seems to start and stop randomly, but I think it's getting worse. Often, the screen will go black, come back on, and then the process repeats several times before it seems to settle down back to normal again. The white lines appear while the computer is doing this, but not when the screen has gone back. They dot all around the screen, it's very hard to describe them... it doesn't look good, anyway.

I am convinced this is not my monitor. I have a funny feeling it's my Nvidia GTS 250 graphics card bugging out. I've checked the fan and the temperatures and all seems fine. I've re-installed the drivers and it still happens. I've dusted and re-inserted the card, no dice. It seems to happen completely at random and it's bugging me.

Has anyone had a similar problem before, or might have a clue what is causing this? I was planning on upgrading my machine in March anyway, but I was hoping my GPU might last a little longer (I've had it for two years or so now.)

Cheers.
 

A:Is my graphics card dying? - Black screen, odd white lines.

I'd be interested to know what your fps benchmark is. evga oc scanner is good. I have dual 460 gtx and the benchmark is around 95 fps. When I installed these in a new board my screen would go black when I paused for anything i.e. to agree to a download. I get a small vertical line loading a game but it didn't worry me for some reason. My benchs are ok, not impressive. After 2 or 3 restarts it hasn't frozen since. If your temps are good and it benchmarks ok I don't know enough and I'm not confident enough to answer questions. Somebody will help you. They put up with me. This is the best forum I've been on yet.
 

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RELEVANCY SCORE 67.6

Hello,
I have an emachines 370 with the Trigem IM845GL motherboard and Windows XP Home SP2 installed. This has the onboard graphics chipset (Intel 82845GL graphics memory controller hub). I recently installed an ATI Radeon 9250 PCI graphics card to get better graphics performance. This achieved the performance increase I needed, but after installing the new card, the system consistently took about 3-4 minutes to boot up and be useable after going through POST. There was also the same delay when using the "switch user" function.

I thought this delay might be caused by some internal conflict between the new ATI card and the motherboard onboard graphics. So I tried at first disabling and then uninstalling the onboard graphics through Device Manager/Display adapters, leaving the ATI card as the only adapter. On restarting, everything worked OK, but I still got the same slow boot problem as before.

Next step was to check the BIOS settings. This is a Phoenix BIOS. Under the "Advanced" menu, there is an option to set the primary video adpter to "PCI" or "Onboard". When I had initially installed the ATI card (i.e. before uninstalling the onboard graphics), I changed this to "PCI", but subsequently found that setting to this or "Onboard" didn't affect the signal output through the ATI card. So, after uninstalling the onboard graphics (probably foolishly), I tried changing the the setting back to "Onb... Read more

A:emachines new graphics card, now black screen, no POST, no BIOS

Start by resetting the cmos. This will reset the bios to the default settings.

Remove the new card from the machine. Hopefully your computer will now boot up ok, using the onboard graphics.

Is your psu putting out enough power for your new graphics card?

Regards Howard
 

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RELEVANCY SCORE 67.6

Clean install Win 10Windows installs Basic graphics driver, which worksInstall Intel graphics driver, and screen goes black, laptop still runningI have tried 2 different drivers from Lenovo and 1 direct from IntelSame symptom with allAny ideas?

A:Yoga 2 Pro black screen after graphics driver install

What exact version of Windows 10?What is the exact model (MTM) of your Yoga 2 pro?What driver versions are you trying to install from Lenovo?  (I only see one availabe which is version 10.18.15.4240 dated 7/14/2015 for Windows 10 64-bit, and the generic Intel drivres are always hit or miss since they have not been certified by Lenovo.)Have you updated the chipset drivers for your system? 

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RELEVANCY SCORE 67.6

Hi there

Already tried this, btw:
Black screen after installing graphics drivers

I've pretty much done everything I've found. I have a custom built desktop from like three and a half years ago or so:

MOBO: Intel DH55HC
CPU: Intel Core i5 650 3.19-3.45 GHz
GPU: GeForce GT 610 1 GB
RAM: 4 GB 1066 MHz
HDD: WDC 200 GB SATA
TOSHIBA 1 TB SATA

I have Ubuntu installed in the 200 GB drive since quite a long time, there I have my proper nVIDIA drivers installed and working with no problem, yesterday I installed Windows 7 Ultimate x64 on a 285 GB (or so) partition on the TOSHIBA drive, after initial setup I installed the Network drivers, no problem, YET. Then, already having internet access, I installed Google Chrome, no big deal, later I proceeded to get the latest Recommended/Certified nVIDIA Driver (376.33) from geforce.com for my GPU, everything's ok, not a single problem yet, I restart the machine and after the "Starting Windows" screen, it goes to black. In the link I added above to another thread on these forums I read that it's due to some parts of the GPU are burnt out, so they don't work with OpenGL and any other related stuff. Though this didn't make sense to me because it's working flawlessly on Ubuntu (also the GRUB is ok, if you're wondering) I did a clean uninstallation of nVIDIA drivers (through safe mode, as I can't see nothing in normal mode) and image is back. I reinstalled, and again the same issue. I even properly removed the GPU... Read more

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RELEVANCY SCORE 67.2

Hi Yall,
So I have successfully (I think) installed my new Radeon R7 250 "low profile" graphics card on my Dell Optiplex 9020.  I plugged it in the motherboard, started up the computer then went to Device Manager to update the drivers--which I did.  Side note: Ever since plugging the graphics card into the motherboard, some tasks like starting programs or starting windows take 2-10X as long as they used to.  Anyhow, it then asked for a restart, which I did.  The computer still took extra long to start any program, and when I plugged the monitor into the graphics card all I got was a black screen. 
Take two:  I then read that I should have uninstalled my current graphics driver (Intel integrated HD graphics) before I installed my new graphics card, but failing this, I could uninstall my old graphics card and change the default graphics card in the bios.  I uninstalled the old card and went to the bios, but could not change the default...can't remember exactly what it called it, graphics controller or something.  I could see that intel HD graphics was still the default (this is after uninstalling intel HD graphics and then restarting) but could find no way to change this.  Supposedly dell will make the switcheroo on its own...but it doesn't seem to have. 
Take three:  Next I physically removed the graphics card, restarted the computer, then physically inserted the graphics card again, then started the comp... Read more

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RELEVANCY SCORE 67.2

I recently had an issue, whereby my computer would no longer startup for unknown reasons. In order to fix this, i found a windows 7 cd (previously windows 8) and installed it. It was all going well until i attempted to update my graphics card driver. Each time i do so, i get as far as the windows logo on startup, the computer somewhat reboots, and it goes straight to a black screen with only my mouse visible. Every time, i have to go into safe mode, uninstall the driver, and carry on without. My graphics card doesn't appear in the 'windows experience index' under either 'graphics' or 'gaming graphics'. Any help would make me a very happy boy, thanks!

A:updating Graphics card driver results in black screen after start up

Have you tried waiting for at least 5 minutes before everything gets back up running? It also happens to me everytime I update something and restarts and everything gets ready up on a minute.

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RELEVANCY SCORE 67.2

So i just bought a new Gigabyte GTX 770, had a 650 before and everything worked. I have the Gigabyte GA-970a-ud3 mainboard with 2 PCI-E Slots, both 16x but one runs with 4x. If i put the graphics card in the top slot (16x) LEDs light up and fans start running , i hear the windows 7 welcome screen sound through the speakers but the screen stays black, but if i put the card in the bottom slot (4x) everything works, besides the fact that the graphics card is slow as hell.
Both PCI power cables plugged into it, i tried removing all drivers, resetting cmos.
I dont know what could possibly be wrong but maybe you do, so thanks in advance
 

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RELEVANCY SCORE 67.2

Hi all, heres a quick run down of my problem. about a month ago my pc started having errors at bootup. it would get as far as the desktop, then freeze the desktop, allowing me to still use my mouse but i couldnt select anything and the system would hang. After restarting on average about 5 times it would then work and my pc would run perfectly.

about 2 weeks ago i had a blue screen crash that mentioned something about the display drivers. (i was using a radeon 4870) i figured this, with the startup problem must be my graphics card on its way out. one day i started my pc and was greeted by my 1st 'black screen' with cursor and decided enough was enough and took out my graphics card, leaving only the on board graphics (radeon 4250). my pc worked fine for a few days and i decided to try and work out if the problem was software of hardware related so i reinstalled my 4870 card. this immediatly booted me to the black screen with cursor so strait away i took it out again.

so now im back to my on board graphics, however this time the problem has not gone. i am writing this via safe mode as i am still getting the black screen with cursor appear at start up.

ive tried start up repair which says there is no problem, ive tried disabling and uninstalling/re installing the onboard graphics but still the black screen.

anyone have any ideas short of re installing windows? thanks in advance

A:Windows 7 black screen and cursor boot - Graphics card related

In Safe Mode I would run "chkdsk /r" from a cmd prompt for "c" drive on the hard drive as this sounds like a hard drive issue.

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RELEVANCY SCORE 67.2

HELLO TEAMI have bought a second hand Lenovo y560, and I have done a clean win7 Ultimate OEM x64 Bit install. After this I couldn't see the ATI  graphics card in the device manager. (im not sure it was there before install). I have done all possible methods to find it using AMD software update tool, but it says no hardware found.. it was showing 2 Intel HD Graphics Cards Later I tried fiddling with bios and changed some values in "Configuration Tab"related to switchable graphics  to "discrete", below that some parameter like VMM ( blame my memory not sure) . Later I rebooted after saving changes and the screen has gone black. I tried bios update recovery (Wincris USB bootable method) option mentioned in the forum, and it did not work.. (Earlier I had tried updating BIOS, it failed and I used Wincris recovery by making bootable USB and it was successful) Can any tech friends out here could help me getting back to screen, Thanks a lot in advance Jakes













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A:Y560 - PLAYED WITH BIOS FOR FINDING ATI GRAPHICS CARD AND NOW ITS BLACK SCREEN

JAKES wrote:HELLO TEAMI have bought a second hand Lenovo y560, and I have done a clean win7 Ultimate OEM x64 Bit install. After this I couldn't see the ATI  graphics card in the device manager. (im not sure it was there before install). I have done all possible methods to find it using AMD software update tool, but it says no hardware found.. it was showing 2 Intel HD Graphics Cards Later I tried fiddling with bios and changed some values in "Configuration Tab"related to switchable graphics  to "discrete", below that some parameter like VMM ( blame my memory not sure) . Later I rebooted after saving changes and the screen has gone black. I tried bios update recovery (Wincris USB bootable method) option mentioned in the forum, and it did not work.. (Earlier I had tried updating BIOS, it failed and I used Wincris recovery by making bootable USB and it was successful) Can any tech friends out here could help me getting back to screen, Thanks a lot in advance JakesHi jakesWelcome to the forum!Dont worry mate, it is not that serious, i mean it is not a hardware problem, just the graphics have switched to discrete mode.To fix this, switch on your laptop, and as soon as the lights start coming up, repeatedly press the f2 key and you should probably hear a small thin sound(if you dont hear the sound, still continue the steps, it may take once or twice to work). You have entered bios here. Here press f9 once and then press enter. ... Read more

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RELEVANCY SCORE 66.8

Help, I have been trying to solve this issue for some time now, the problem is that my screen turns black on startup after the microsoft recommended graphics driver installation? what do I do?

A:My screen turns black after the recommended intel hd graphics install

Is there any CD for installation on the driver.

If yes, do use the manufacturer driver file.

Most windows driver are common, "generic", and your card my not able to use generic.

Google search for the driver, especially on the manufacturer website.
This is most common, to many manufacturer to add updated drivers in the website, as this is recommended.
And they may also upload new drivers.

Windows driver may not be able to use, due to the "generic" as at the point of Windows installation.

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RELEVANCY SCORE 66.4

Hi, my video card died this morning so I installed one from a different computer. I have a three year old Dell Vostro 410 running XP Pro. I took out an nvidia G310DE from a different Dell computer and put it into my computer. I managed to get a display so I uninstalled the old ATI drivers, restarted and installed the new nvidia drivers. When I restarted, I got a black screen with a white square cursor after the windows splash screen. I can boot into safe mode with no issues though. I've tried the driver from the nvidia website, the dell CD, and let windows look for drivers. Each time, I get the same result.

I've been at this for the past 4 hours now and can't think of what else to do. Thanks for your help!

A:Installed new graphics card and drivers - Black screen with white box cursor on start up

<<I've tried the driver from the nvidia website, the dell CD, and let windows look for drivers>>

Why would you use the drivers from the Dell CD...which I would think are only for the Intel onboard video?

Did you disable the onboard video in the BIOS settings?

Did you completely uninstall all the ATI software...both via Device Manager and via Add/Remove Programs?

I think I'd take a look at Device Manager and see what's reflected there.

Louis

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RELEVANCY SCORE 66.4

Ok. I got a new 8800gts 320mb, and it requires 2 power cables to run, but i only have 1 available. so i thought i'd disconnect the lead for the extra dvd drive i have, and use that. so i just unplugged that cable, and (without inserting the new graphics card) attemped to start up the computer. it turned on, and the intel logo came up, but instead of the windows logo, the monitor went in and out of standby mode in the space of 3 seconds, and then i got a black screen with the monitor turned on, and the fans going.

so i plugged the cable back into the dvd drive, and it's working fine. what could be the problem. i dont want to try something stupid and break the new card

Thanks in advance
 

A:Plugged out power from extra dvd drive for graphics card. black screen on startup

It might help to list your system specifications. It sounds like your power supply is insufficient but I'm flying blind.
 

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RELEVANCY SCORE 66.4

I had a Geforce GT1030 video card in my M81 and each time it booted up, would go to black screen or go to black screen before finishing booting to Win10.  Ive actually tried several different Geforce cards with same results.  I took out card and used onboard video with no problem.  Gonna try ATI cards but seems like an issue with M81 and Geforce driver set.  I have even tried messing with bios settings to no avail. Anyone else experienced this?   Thank you!!
 
Mod:  edited the Subject line to expand the problem description













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A:ThinkCentre M81: new Nvidia card, getting blank (black) screen (Win 10, GT 1030, graphics, driver)

ok, a little more digging found a nvidia compatability list for win7 thru 8.1 but not for 10. interesting part is that i believe a lot of these cards use the same geforce experience drivers.

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RELEVANCY SCORE 66

Hey guys!

I was tipsed by a friend to use TrueCrypt to encrypt my entire disks and I was thinking hey good idea. Said and done I installed and rebooted and on windows loading screen ofcourse it gets stuck.

I went to recovery console tried fixboot fixmbr chkdsk /p etc nothing helped so I formatted and installed win xp again.
all is fine until i install video drivers the driver install goes to a black screen with a blinking "_" in it..

Then I tried vista and it installs there and on reboot i get a black screen after loading.

This really has brought my spirits down big time. So much for christmas...
 

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