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Office 2010 Outlook - Navigation Pane Folder Options

Q: Office 2010 Outlook - Navigation Pane Folder Options

Hello all. Thanks in advance for whatever help you can give me.

Background -
I am running Windows 7 (Home Premium 64b) with Office 2010 (Home & Bus) on our new desktop PC. Just finished installing both without problem. Have now turned to adding email accounts to Outlook. I added 4 POP3 accounts, using the wizard. The wizard's test mails - and my own independently sent test mails - have confirmed that send/receive work fine in all 4. One of the 4 has been selected as my default account.

All 4 accounts show up in the navigation pane on the far left of the screen. The default account appears at top, with a black arrowhead to the left of its name. Under it appear the standard list of system-offered subfolders: Inbox, Drafts, Sent Items, Deleted Items, Junk Mail, Calendar, Contacts etc. etc.

The other three accounts are listed below this array. Each of them has a white arrowhead to the left of its name. None of these accounts has any system-offered subfolders (Inbox, Sent Items, Deleted Items etc) listed under it.

Question -
How do I get Inbox, Sent Items, Deleted Items and the other system-offered subfolders to appear under these non-default accounts in the Navigation Pane? For example, I know (from viewing the same accounts independently on my laptop) that these non-default accounts are receiving mail; however, I cannot view any of this mail because the Inboxes of these accounts are not accessible from the Navigation Pane. I would like all 3 non-default accounts to at least show Inbox, and - if possible - one of them to also show a fuller menu including Drafts, Sent Items, Deleted Items, Junk Mail etc.

I have looked everywhere in Outlook there is, but can't seem to find the path to the fix (or - if I have found it - I guess I am not recognizing it). Please help, thanks!

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A: Office 2010 Outlook - Navigation Pane Folder Options

You say the tests worked for each account. Where did you look for the received mail if no inbox exists?
Did you set up a separate storage location for each account?

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in Outlook 2003 Navigation Pane options -

1. is there a way to tweak the options and add shrotcuts to any folders?

2. Contacts - "My Contacts" is there a way to tweak it and add an icon to a diffferent contacts folder.

I know that all of this can be acheived inside of "Shortcuts". You can save a few clicks if were able to tweak the "navigation pane options" and just add shortcuts there.

A:Outlook 2003 Navigation Pane options

Hi alexenjen

Sorry, no.
You *can* add your most used folders to the Favorites area at the top.
And don't forget, you can open a folder in its own window as well. Comes in handy sometimes.

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G'day Oh Knowledgable Ones..

Please excuse any descriptive anomalies in this enquiry, because I'm overall a PC dummy of 73yrs of age, and definitely not a geek! ...
I have recently been obliged to buy a new PC tower which comes, as it would now, with Win7 and Office 2010.
My enquiry is to do with the Navigation Pane in Outlook. I trust that's the right description for the list of email files running down the LHS of the Pane?
There are three main files there, which can be opened up into files, and sub-files, when created, within them ... (much like OE used to be in my old WinXP equipped PC ... whose Hard Drive bit the dust!)
These three main files are Outlook Data File, my wife's Email Address followed by my Email Address.
Both the Outlook Data File, and my wife's Email Address folder, when opened, list the following sub-files in descending order automatically - Inbox, Drafts, Sent Items, Deleted Items, Junk, Outbox, and Search files. The Outlook Data File also has an RSS Feeds file ... whatever that's used for? ... sitting between the Outbox and Search Folders File.

However ... My Email Address folder, when opened, only shows Inbox ... into which everything goes, both inwards and outwards, with the exception of Drafts, which appear in the Outlook Data File's Drafts file, where, as luck would have it, they can be opened and sent from there later. Any deleted files go into a subfolder titled Trash, which automatically appears as a sub-file... Read more

A:Navigation pane enquiry in Outlook 2010

Hmmm ... Perhaps this is the wrong area to ask this question ... I'll give it another 3 days and then give up, as apparently nobody knows the answer, or possibly doesn't care ... or it can't be fixed, but I'd like to have known about it. After receiving no replies, either +ve or -ve, although so far there have been well over 200 views, after that I'll give up on this site entirely and just ask my local PC Guru.
A pity!

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10 - 20% of incoming emails get a WRONG Received date stamp in the navigation pane. On 15 Dec 2012 some emails got '25/01/2000', on 16 Dec 2012 some were stamped 26/01/2000 and a few hours later in the day '27/01/2000'. The emails originate from different senders including one from management software in this computer. That software sent me 5 emails at much the same time, four of which were stamped correctly but one '27/01/2000'.

Most emails are date/time stamped correctly but those stamped wrongly end up right at the bottom of the chronological list in the Navigation pane because of the old date. They are easily unnoticed.

The 'sent' date/time stamp in the email header always seems correct.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 4023 Mb
Graphics Card: ATI Mobility Radeon HD 540v, 512 Mb
Hard Drives: C: Total - 359228 MB, Free - 213201 MB; E: Total - 15359 MB, Free - 3001 MB; F: Total - 2035 MB, Free - 1261 MB; I: Total - 953867 MB, Free - 215174 MB; S: Total - 99998 MB, Free - 94349 MB;
Motherboard: Hewlett-Packard, 1471
Antivirus: Microsoft Security Essentials, Updated and Enabled

A:Outlook 2010 Navigation Pane Date Stamp

check time & date on your computer

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Hi all,
Does anyone know how I can add a folder that already exists on my computer to the navigation pane? For example I would like the following folder, C:\emails\, to show up among inbox, outbox and sent items folders.

Thanks in advance

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I created an LDAP address book. It doesn't show up in the Navigation Pane for Contacts, so I can't add contacts to it. It does show up under Other Address Books when I click the Address Book button. When I try to add a New Entry, it says 'You cannot create entries for this address book'. How in the world to I access and use this address book?

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Is there any way to permanently remove or disable all of the various "views" in the Windows 7 Navigation Pane *except* for Details? If a subdirectory contains audio files I *never* want to see "Album" or "Artist" or any of the rest of that garbage. If the subdirectory contains an image file I *never* want to see a thumbnail of images. If I need more information about a file I'll right click on it and select Properties, thankyewverymuch!

In short, when I click anywhere in the left or right panel in the Navigation Pane I never want to see *ANYTHING* except the file name, type, size, and date modified. If it isn't a file (e.g. Network, etc.) just show me a computer or device name, not some massive image of a router or other waste of my time.

Jerry H.

A:Remove All Options Except Details From Navigation Pane

You can modify the folder templates for different folder types like Music, Pictures, etc. where you can specify things like that.

These should get you on track to setting those up:

Folder Template - Change
Folder View - Set a Default for All Folders

Read other 2 answers

I've been looking through the help pages and the forum for an hour and I have to get back to work, so I'm hoping somebody can answer this question for me.

In Word 2010 the navigation pane is great, but is there a way to collapse the outline structure? When I open a doc, the nav pane is completely expanded, and as this doc is huge and has multiple nested headings, it takes a while to scroll to where I need to be. If I could show main headings only, things would be much easier.

Is there a way to do this? Any help much appreciated.

A:navigation pane in word 2010

Hi, greenery. I found the following information at Use outlines to structure notes and ideas - OneNote - Microsoft Office

Expand or collapse an outline

You can use the Expand and Collapse commands on the Outlining toolbar to view certain levels of the outline.
Click the paragraph handle next to any text at the level that you want to expand or collapse.
If the Outlining toolbar is not already showing, point to Toolbars on the View menu, and then click Outlining.
On the Outlining toolbar, do one of the following:To expand the outline elements, click Expand, and then click a level to show all paragraphs that are at that level.
To collapse the elements, click Collapse, and then click a level to hide all paragraphs that are at that level.

Note Whenever you collapse a paragraph in an outline by clicking its handle, be sure you use the Type Text or Select Objects tool instead of the Pen tool.

At Expand and Collapse Headings in Word Outline it shows how to expand/collapse more than one heading section at a time by selecting the part you want to expand/collapse. Then click the appropriate button from the Outline Tools group on the Outlining tab.

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in MS Word , Navigation pane has been Freez. and not able to enable it with Option " View > Navigation Pane. when i am trying to find word by "Ctrl +F ", not opening Navigation pane bar ...Please help me solve this problem...

A:Navigation pane Error - MS Word 2010

You could try doing a Repair for MS Office.

Control Panel > Programs and Features
Right mouse click Microsoft Office
Click Change
Select Repair, and continue...

hope this helps,

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Please help me to find solution .it is very difficult to work without use of it ..

my navigation pane is not working when using " CTL + F" and not opening navigation pane and when i checked : " VIEW - navigation pane option is not able to mark .....it is freeze. So please help me to solve this problem..

A:Navigation pane problem in Word - 2010

Try doing a repair.

Office 2010 - Perform Repairs

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Hopefully I?m in the most appropriate location for this inquiry.

In my pc navigation pane for my main pc it goes Desktop, then the Libraries (Documents, Downloads, etc), Homegroup, Computer (with the listed drives), then last Network. In my secondary pc between Homegroup and Computer it has ?Admin? with many of the same Library menus along with AppData. I would really like to get rid of this extra file location. It used to also have a download location that was a pain and I changed the paths for that but I would still like to get rid of it totally. I was also able to delete some other things that were empty. I think this must be something the previous owner set up as I don?t think I have ever seen one set up like this.

Not sure but for one thing it appears the AppData in that Admin listing is linked to the User AppData files. I certainly don?t want to delete it if I can?t and cause a mess, but I would really like to clean things up. There is enough confusion and potential problems as it is. Anyone know how to do this? I think this may be the default location for AppData so a path may have to be changed or maybe this is some kind of shared folders situation that needs to be undone. I can make a backup of the AppData files in case deleting it needs to be reversed. Or maybe if this is not really a secondary location using up hard drive space there is a way to hide this listing. Thanks.

A:Rid me of this Admin navigation pane folder

You might verify how many accounts exist on the machine ?
Post a screen shot of what you see as well,
User Account - Delete

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AFter a clean install of WIn 8.1 pro, i notice that in file explorer, navigation pane, the 'this pc' icon is replaced by the 'desktop' icon, and 'this pc' is a sub folder of 'desktop', in effect they have swapped

this is different to the other win 8.1 machines i have and makes it difficult to navigate

is their any reason or a fix for this

thanks in advance

A:Win 8.1 Navigation Pane on folder issues

Hello Fisgard, and welcome to Eight Forums.

I'm not sure, but it sounds like you may have Show all folders turned on for the navigation pane. Double check using the tutorial below to make sure it's turned off to see if that is what the issue is.

Navigation Pane "Show all folders" - Turn On or Off

If this is not the issue, then please post a screenshot showing this to see what it may be.

Screenshots and Files - Upload and Post in Eight Forums

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Hi All!

Growing quite frustrated trying to remove the Navigation Pane from some, but not all, folder views.

I'm old fashioned and like to launch programs by clicking on icons on the desktop. I know there are "better" , newer ways to accomplish this, but each of us is an expert on what we want. I've already heard all the arguments about just "relaxing" to the new Windows 7 paradigm, enjoy the "new car smell" ,etc. and I reject them, so please don't reiterate them again.

I also like an uncluttered desktop. My solution since way back in the Win2K days has been to create folders on the desktop with names appropriate to the icons they contain. In XP I could customize each folder's view to have no URL bar, no menus, no toolbars - in other words, just a "box" that held icons. This customization did not effect other explorer.exe windows (typically popped-up via the Windows-e key combo) which would have the full URL bar, menus, navigation pane on the left, etc.

In Windows 7, it seems as if any settings that I apply to an individual folder view apply to all explorer.exe windows. I've already tried the various folder types such as pictures, general, etc. , but no matter what I do, if I remove the Navigation pane from a folder, it removes it from all.

I'm willing to hack as deeply as needed to correct this annoying behavior. I've already spent (wasted?) a full man-day (24 hours in front of the computer over a period of 6 days) struggling wi... Read more

A:Remove Navigation Pane from some folder views?

Hi Again;

Man, this is really driving me nuts! I just can't bring myself to belive that the designers of Windows 7 would provide no mechanism for customizing an individual folder view. It seems insane to presume that the view for one folder would be "perfect" for all folders. If it really is designed this way it represents a huge FAIL.

Any insight at all would be most welcome.


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I need to create a Desktop folder on my new Win 7 Home Premium 64 Bit machine that, at its most simplest, would have just shortcut Icons. No preview pane, no menu bars, and especially, no Navigation pane.

I do know how to show/hide the Navigation pane. It appears that it is not possible to hide the Navigation pane in only one specific folder.

I do not want to change the view of Any Other Folders! I wish, for example, to have the Navigation pane remain visible in other folders.

It appears to me that Windows 7 locks us out of being able to completely customize individual folders.

Am I missing some basic understanding?

Are there third party apps to create a simple desktop folder with ability to select the view (i.e. Large Icons, Details)?


A:Create Desktop Folder without Navigation Pane

Hello Win7Newbee, and welcome to Seven Forums.

Sorry, but it is not possible to do this with just one folder. The pane settings affect all folders in Windows Explorer.

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I want to be able to hover over folders in my navigation pane and have them expand and then expand again in order that I can drag and drop files into the correct folders. How do I do this? Currently nothing happens when I hover.

A:How do I turn on the Folder tree in the navigation pane?

control panel > file options (folder options)

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Uploaded with ImageShack.us

how do i remove the folders?


A:how do i remove some folder in Computer Navigation Pane

Welcome to the forum,

See if one of these tutorials helps you out,

Navigation Pane - Automatically expand to current folder

Navigation Pane - Show All Folders

These show you how to turn that feature on or off.

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Hello Eightforums

Is it possible to add a second favourite folder in the Windows 8.1 navigation pane? I am currently working on a larger project and would like to have all the folder short cuts separated from the original Favourites in Windows 8

I have created an image in Photoshop to illustrate what I am trying to accomplish

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Good night,

Is there any way I can disable Explorer's navigation pane for just a single folder when I open it from a desktop shortcut?

Thank you very much.

A:Disabling Navigation Pane for Single Folder

Hello Miguel, and welcome to Seven Forums.

Sorry, but the navigation pan can only be turned on or off for all folders in Windows Explorer.

You might see if using either option below may be able to help using the navigation pane eaier to use if that is the issue.

Navigation Pane - Show All Folders


Navigation Pane - Automatically expand to current folder

Hope this may help,

Read other 1 answers


I run Windows 7 Professional 64-bit.
In the navigation pane in Windows Explorer, there's a shortcut to the default "Downloads" folder.

I would like to make this all caps, in other words, rename it to "DOWNLOADS".

A simple request, but Windows refuses to do it.
How can I force this change via registry?
Thank you,


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I want to see my own network folder on the Navigation Pane, so it will display the folder tree in the Nav Pane and not just a link to it in the Favorites jump list. Under My PC shows several links (to C drive and 3 network locations). The folder I want to link to is in one of these locations (\\server03\Home\UserName\My Documents\My Docs). How do I do add this location (My Docs) to the Nav Pane? Thanks!

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Hi Guys,
I have a problem that I want to ask, its something about the file explorer on windows 7 that is kinda annoying for me.

Sometimes when I open (click or double click) a folder on the navigation pane (folder browser on the left pane of windows explorer),
somehow the folder will automatically scrolled down to the bottom,
Not always, but sometimes. Is there anyway to stop it from scrolling down unintentionally?

Any help is welcome.
Here is the screen cast:
[ame="http://www.youtube.com/watch?v=s6dOLKhLCEU"]YouTube - a4[/ame]

A:Stopping folder navigation pane auto scrolling down

Have you changed any system settings? Is there any defining trait as to why it happens, or does it seem random?

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Often, but not always, the navigation pane in file explorer makes quick up/down motions and in doing so collapses the folder tree in the Library section. As a result I cannot navigate in the left panel (navigation pane) of file explorer as I am not quick enough the click on a sub-folder before the tree collapses. I have the same problem when navigating an "open file" dialogue box which can make opening a file impossible. This happens mostly when disk activity is high such as when search is indexing or my virus scanner is doing its thing. Any help would be greatly appreciated. I am using a desk top machine.

A:Navigation pane jumps and folder tree collapses

Hello rungek, and welcome to Eight Forums.

Turning off "expand to current folder" in the navigation pane should sort that for you.

Navigation Pane "Expand to Current Folder" - On or Off

Hope this helps,

Read other 7 answers

There are several articles on how to remove existing features/groups from the Windows Explorer navigation pane. Is it possible to add a new folder or shortcut to the navigation pane either by editing the registry to create a new navigation pane entry or to change what a current feature, say favorites, actually points to (in this case C:\Users\user-name\Links)?

Articles I'm Referring Too
Control Panel - Add or Remove from Navigation Pane
Favorites - Add or Remove from Navigation Pane
HomeGroup - Add or Remove from Navigation Pane
Libraries Folder - Add or Remove from Navigation Pane
Network - Add or Remove from Navigation Pane
User Folder - Add or Remove from Navigation Pane

A:Adding A Custom Folder To Explorer Navigation Pane

Hello Mulsiphix,

I'm not sure about that, but you can add them to Favorites in the Windows Explorer Navigation Pane for easy use. The tutorial below can help show you more on this. It's the same in Windows 7 as Vista.

Favorite Links - Vista Forums

Hope this helps,

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I have a folder (Desk++) pinned to start menu (shortcut)
In spite of "/n" switch folder opens with nav-pane visible

%SystemRoot%\explorer.exe /N,C:\1_Russ\Desk++

- there are no spaces in the folder-path string
- have tried both "/N" and "/n" -- get the same result
. (I do not want to list folder contents as a sub-menu of "Desk++")

What am I doing wrong ?

Thank you

A:Command switches to open a folder without navigation pane

Hello GrayGhost,

The /N switch is just to open it in a new process instead. It doesn't affect the navigation pane. (See note box under step 3)
Windows Explorer Taskbar Icon - Change Open To Target
The navigation pane is a universal setting to be open or closed in all Windows Explorer windows.Navigation Pane - Turn On or Off


Read other 1 answers

Hi all,

I'm using Classic Theme, and in Windows Explorer, when I mouseover in the left-hand pane (Navigation), the plus signs (to expand folders) appear/disappear. They only stay displayed if I have a folder highlighted on the left. As soon as I select anything in the right-hand pane, the plus signs disappear again.

Does anyone know a way to display them permanantly?



PS Apologies if this has been asked already. I searched, but couldn't find anything.

A:Show Navigation Pane> Expand Folder? (+ sign)

Welcome to Seven Forums Mac.

The arrows/+ signs should show up when you move the mouse over the navigation pane. When you move the mouse over the right pane, they disappear. I guess the idea is that if the mouse isn't nearby they aren't of much use. Sorry, but I don't know of a way to change the behavior.


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My user folder appears immediately below Desktop in the Navigation Pane. The subfolders of my user folder are all duplicates of another subfolders and must be "linked" to these other subfolders. Proof of this is a subfolder in my user folder will disappear when I delete the same subfolder under the other folder.

So, I want to delete my user folder to eliminate duplication in the Navigation Pane. How do I do it? Just a simple deletion performed in the Navigation Pane? Thanks.

Windows Vista Home Premium

A:How to remove my user folder from the Vista Navigation Pane

Hello Steve, and welcome to Vista Forums.

You could use step 8A in the tutorial below to remove your user folder from the navigation pane in Vista as well.

User Folder - Add or Remove from Navigation Pane - Windows 7 Forums

Hope this helps,

Read other 2 answers

I've just started using hyperlinks in Word. I have a table in Word of links to my favorite folders, documents and bookmarks.

Links to folders open the folder with the Navigation pane displayed. I can't seem to figure out how to open the folder without the Navigation pane displayed or if that's even possible. My thought was a switch in the "Edit Hyperlink" address window might work but so far no success. Thanks for your help!

[edited 6/18/15]
I'm thinking the answer lies somewhere in here. I will test and report back.

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I upgraded to Office 2013 a number of months ago and have a problem I can't find the answer to that has finally driven me crazy enough to ask about.

In the navigation pane you have the mailbox with all it's sub folders (inbox, sent, deleted etc.) I collapse the mailbox and work primarily out of PST folders and the Inbox, Sent, and Deleted links in the Favorites section above this.

Randomly the mailbox will expand so I can see all these folders again. Not sure why - I'm guessing it's from things like an email auto-saved to Drafts - when the mailbox expands the main PST folder I use drop out of site and I have to scroll down to them (such a big hassle right?)

Outlook 2010 had no issues with this, you collapse the mailbox it stayed that way until outlook was closed and opened again or you manually expanded the mailbox folder list. Is there a way to keep the mailbox collapsed?

A:Outlook 2013 navigation pane help

I haven't noticed this myself, but maybe if you add these other folders to favorites, it might help. I mean Drafts for example.

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I have been looking everywhere how to change the font size and type for my outlook 2007 navigation pane
I was able to do it with each current view in the MAIN frame (Inbox message list, etc..) but not with the navigation pane, or the to do bar, some one has an idea on how to do it?

A:Font Settings in Outlook 2007 navigation pane

How'd you do it in the Main frame? I can't even figure that out.

I'll keep working on this, but the how you did it there might give me an idea.

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TSG SysInfor.exe was useless...
Running Outlook 2003 (included in Office Pro 2003) on WinXPHomeEdSP3 computer (see some sysinfo from Excel below)
I have used Outlook as a POP3 mail handler for several (almost 10) years. Issue is with access to my Contacts List. It is there and can be accessed by clicking on the Contacts folder in the Folder List view int he Navigation Pane, but directly clicking on the Contacts shortcut on the Navigation Pane does not connect (the Mail shortcut and the Calendar shortcut both work OK. Any thoughts on how to restore the broken shortcut to the Contacts List?? Could it be trying to reach a defective Contact List??

Thanks for your help... njmeatball 20131226

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Gateway
System Model GT5658E
System Type X86-based PC
Processor x86 Family 16 Model 2 Stepping 2 AuthenticAMD ~2210 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/26/2007
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
Time Zone Central Standard Time
Total Physical Memory 3,072.00 MB
Available Physical Memory 949.54 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 4.87 GB
Page File C:\... Read more

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When I open an instance of windows explorer, the navigation pane show little or nothing (no drives, folders, etc.). Also the preview pane does not show a preview for any selected files (See Capture1.JPG).
If I open a second (or higher) instance of windows explorer, the navigation pane functions properly (the preview still does not show) (See Capture2.JPG).
I have previews set to show (See Capture3.JPG).
Also occasionally, the file icons will be blank instead of showing the file type specific icon. When this happens, the address bar also seems to take a long time to load. The load bar will stop before reaching the end and won't finish (See Capture4.JPG).

Does anyone know what is going on or how to fix this?

FYI I am running 64 bit Windows 7 Pro.

A:Windows Explorer: Navigation Pane and Preview Pane Bug

Try Explorer++ and see if you get the same problem.

Need to enable "Folders" view.
If it works then you can rule out problems with system files and it's probably a buggy shell extension.


It's portable and runs without installation.

Let us know if navigation pane works using Explorer++

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I'm in my senior moment...using Offfice 2010. How can I turn off the e-mail "Message Preview" pane (yellow pane below e-mail messages which I have to click the button "Download the Rest of the Message." I used to click on the e-mail and can see the entire message without having to click this button.

Any help appreciate it.

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I have a Windows 7 Ultimate dual booting with Windows 8 Consumer Preview on a Dell XPS 410. When I bring up Windows Explorer on the Desktop app, I would like to add several folders to the "Favorites" section of the navigation pane on the left side of the window, as I have done in Windows 7. However, I don't seem to be able to do it. I have tried dragging the folder in the right pane onto the Favorites link, as I do in Windows 7, but nothing happens; the folder is not added to the list (which, by the way, is empty.) I have also tried navigating to the folder I want to add to Favorites and then right clicking the Favorites link and selecting the option from the context menu of "add current location to favorites", but again nothing happens.

On the off chance that it might be a corrupted system file, I just finished doing a System File Checker with the SCANNOW option, but no problem was detected by SFC.

I wonder if this is a bug in the Consumer Preview? Has anybody else encountered this problem? I also would like suggestions for what else to try to correct the problem, if it seems to be a problem with my system but nobody else's...

A:Cannot add a folder to Windows Explorer "Favorites" in navigation pane

Originally Posted by LeeTutor

I have tried dragging the folder in the right pane onto the Favorites link, as I do in Windows 7, but nothing happens; the folder is not added to the list

Here it works all fine - like in Windows 7

Originally Posted by LeeTutor

the folder is not added to the list (which, by the way, is empty.)

My favorites folder is not empty - contains the default links to "Desktop" and "Downloads".

So I think something is wrong with your installation.

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Issue: Office 2010 help (F1 or ?) display help window but window appears blank. Also chm files no longer display content.
I know there is a wealth of information out there and on this site regarding similar issues but none appear relevant to Windows 7 64 bit OS or Office 2010. So before someone advises I read http://support.microsoft.com/kb/896358/en-gb - I have followed all
recommendations relevant to 64 bit OS and IE. (Note IE version 10 in use.)  I have spent considerable time restoring and installing various Microsoft recommended fixes (including winhlp32.exe which turns out is not relevant to the problem and now I appear
to be stuck with it) nothing appears to work.
If a help window is opened on any application the help window appears as a blank space, with the exception of table of contents and search info, however, right click on the right hand pane and request view source, it transpires the help content is there
you just can't see it. The exact same situation occurs with chm files. Note everything was working fine until recently and I can not see any relevant MS updates which may have caused the problem. I have attempted a work-around by altering the registry in accordance
with above referenced article but it does not work. I have also compared the registry settings with another PC and can find no reason for this very annoying and time consuming issue. (Note I have also attempted to reset IE settings in the hope it was a security
issue - still no joy.... Read more

A:HTML Help Windows 7 and Office 2010 - blank pane with invisible content

From your post, I know that your HTML help and chm file cannot display content properly.

Regarding current situation, please try following steps to check the issue:
Step 1: Remove IE temp files:
How to delete the contents of the Temporary Internet Files folder

Step 2: Check Windows update and install security updates for IE:

Install Windows updates in Windows 7
For .chm issue, please check this:
Some .CHM files may not render properly on Windows Vista and Windows 7
If above steps didn?t work, please help to do following test and let me know the results:

Test in New user account:
Create a user account
Test in Safe Mode with network:
Start your computer in Safe Mode:

Note: please choose Safe Mode with networking under advanced options screen.
Hope these could be helpful and look forward to your response.Best Regards, StarSprite

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So i recently changed my theme, and attempted to change the explorerframe, but failed. NOw, i have this strange problem where neither the navigation pane or the navigtion bar show up on various occasions. this is usually when:

1.) I am uploading something to the internet such as to imgur.com or attatching something to an email
2.) When I am navigating to a file inside of a program

Here's what it looks like: http://i.imgur.com/FwWiT.png

Notice the difference between the regular explorer and the messed up one. I can't navigate backwards in the messed up one.

Here's a picture of the program i used to change it in the first place (Windows 7 theme manager):


Note: I already tried to fix it myself and managed to mess up my explorer and had to do a system restore. not pretty.

If you guys have any tips then they would be much appreciated!
Cheers, Yort

A:Navigation Pane and Navigation Bar not showing up!

The Windows Theme Installer is most likely responsible for corrupting Explorer so I would get rid of it. It's isn't wise to install any third-party utilities which modify Windows' system files, at least not unless you have a complete system backup strategy in place such as a disk image.

System Restore cannot be relied on to get you out trouble because old restore points are automatically deleted when the maximum disk space assigned to SR is reached. So a more permanent system backup method is required, especially in cases where corruption is so bad that Windows won't even start.

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I have windows 7 Pro 64 installed--in outlook 2010 I see in the People Pane, a list of all e-mails from a particular company/person is listed. I would like to copy and paste that list into a word document.

We have been working on a project and I need a list of communications--and the list in the people pane includes the email, the attachments and the time and date, which is exactly what I need.

Does anyone know how to copy this list? I can select all the items, but no way to copy. Right click, does nothing. Any help would be appreciated!

thank you

A:Outlook 2010 - People Pane Question

Hi, walkingant, welcome to the Seven Forums!

Have you tried right clicking, then selecting "Find Related" and either "Messages from Sender" or "Messages in This Conversation":

After you get the results, hit "Ctrl+A" on the keyboard to select all of the messages found, then right click and slect "Copy":

In Word, Paste as Text only:


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Got 3 computers running win7 pro. All three computers have office 2010. On two of my computers Outlook 2010 opens exactly where I want it too - Tasks-Outlook-Microsoft Outlook. In the right pane is a list of my tasks. In the navagation pane is My Tasks with sublisting of To-Do List and Tasks. In the bottom of the navagation pane is the two icons I checked Calandar and Tasks. Nothing else is in the navigation pane which is exactly what I want

The third computer opens Tasks-Outlook-Microsoft Outlook as it is supposed to. However in the navagation pane, it shows the entire lists of Outlook and all the folders. For the life of me I cannot get this computer to open the same window as the other two. I do not want the list of folders displayed. What have I missed?

Ron Burnes

A:Outlook 2010 Navagation pane issue

After weeks of research and no resolution, I have come to a conclusion that the issue may not be with Outlook but rather with Windows 7. I imported my "working" Outlook profile to the offending computer but nothing changed. What in win7 would create an issue of a program not opening the way the settings dictate it should?

Ron Burnes

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Here is my setup:
Personal Gmail account via IMAP
Work Exchange account
Hotmail account (used for spam/forum signups etc)
Is there a way to combine the To-Do bar's appointment list so it shows both personal (local data pst source) and exchange calendar appointsments?

This is the panel I'm referring to:

A:Changing the Outlook 2010 Appointment Pane / To-Do Bar


Unless I'm mistaken, each account has its own calender/to-do, so I'm not sure they can be merged.

Lets see if other members can suggest something.


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Outlook 2010 Prox64. When viewing emails I noticed what I think is called a "People Pane" at the bottom of the message. It can increased/decreased in size with the use of an "arrow" on the right side.

The second installation, on a separate HD, had a People Pane area on the ribbon which allowed me to eliminate the annoying little thing. The 1st install doesn't have this People Pane area so the Pane is still a pain.

Maybe it's a "Beta" thing, but I'd like to be paneless.

Uninstall/Reinstall didn't do it. Any ideas appreciated and rewarded with warm feeling of helping.

A:Outlook 2010 Beta - People Pane

Provided the ribbon is open, from the View tab, right-hand side, People Pane, just shut it off, if in fact that is what you are after.

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I find the 100% setting for reading emails in Outlook 2010 too small and would like to set 150 or 200% as a default but I can't find any facility for this and I have to adjust the setting manually every time. Can anybody advise me please?

A:Outlook 2010 reading pane zoom default

Hello again urbanspaceman1

You have two options for doing this:

Option 1:
Create a new email type something and go to the "zoom" feature on the top right.
Select the percentage% you want the fonts to be displayed at.

Note: The fonts may not appear large when you are viewing them on the reading pane or double click open the email. For that view you will have to always manually zoom it yourself on the right corner in the bottom but you will be able to see the fonts large when you hit reply after doing the 2 points mentioned above.


Option 2:

Change your DPI settings following this tutorial:

I will search for similar stuff.
Till then, HTH

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This event just started happening, I think after the July 10 MS Updates so it could be related - but maybe not. It crashes, and when restarts the reading pane is turned off. If I turn it back on, certain emails will make it crash again. Here is the message I get when it crashes:

Problem signature:
Problem Event Name: BEX64
Application Name: OUTLOOK.EXE
Application Version: 14.0.7113.5000
Application Timestamp: 527d6330
Fault Module Name: wwlib.dll
Fault Module Version: 14.0.7125.5000
Fault Module Timestamp: 5374536a
Exception Offset: 000000000100b757
Exception Code: c0000409
Exception Data: 0000000000000000
OS Version: 6.1.7601.
Locale ID: 103

Can someone help diagnose this?


A:Outlook 2010 Crashing with Reading Pane Open

See http://www.slipstick.com/emo/2010/up101209.htm#1 - if the problem is the Helvetica font issue, make sure you install the hotfix at: http://support.microsoft.com/kb/2459114.


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I'm using an Acer Windows 7 machine with MS Outlook 2010.

When I left-click and hold on the scroll bar of the reading pane
when viewing a long email, and move the mouse/scroll bar
up/down, the email doesn't scroll up/down with me as I move
the scroll bar. When I release the mouse, then the email moves
to the new position of the scroll bar.

How can I get Outlook 2010 to smoothly scroll, like it does every-
where else?

Many thanks,

A:Outlook 2010: can't smooth scroll in reading pane

In Mouse settings be sure ClickLock is turned Off/unchecked.

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I'm using Windows 7 Pro x64 and Microsoft Outlook 2010 is not showing any pictures in the preview pane from Facebook messages along with pictures from a few other sites. It seemed to "just happen" one day a few weeks ago. Searched problem using Google and none of the fixes I found worked.
I have an i7 cpu with 12 GB RAM.

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Occasionally when I delete an email while I have the preview pane open (this may be the incorrect name, but I've attached a screenshot so hopefully it's clear) the email remains in the preview pane until I click to another folder.

This isn't a big issue or anything, it's just a small annoyance. This doesn't happen all the time and I haven't noticed any common factor between the emails that remain in the pane when deleted.

OS: Windows 7 Pro 32-bit (6.1, Build 7601)
Office: Pro Plus 2010
Outlook: 14.9.4734.1000 (32-bit)

It looks to me like this is purely an office issue that I won't be able to fix, but you never know - any help would be appreciated!

I found a thread on the issue elsewhere;
They conclude that SP1 fixes the problem, but I'm running SP1 already and it certainly doesn't!

A:Outlook pro plus 2010 - email remains in preview pane after deletion

Hi gormann, welcome to Windows Seven Forums.

You screen shot is not showing in your post.

Have you tried a repair of Office 2010. to do that open Control Panel, select Programs & Features & scroll down to Microsoft Office 2010, Right Click on it & select Change & this should open a couple of repair options.
Also have all your Office updates been installed.

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Hello fellas,

i am newbie on working on outlook and webmail..

i just wondering on how can i imports contacts from my ms office outlook 2003 into ms office outlook 2010.

any helps is greatly appreciated..

A:How can i Import ms office outlook 2003 contact into ms office outlook 2010

Here is an article that fully explains the process involved with step by step instruction: http://office.microsoft.com/en-us/o...t-has-outlook-2010-installed-HA102544948.aspx

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Transitioned from Office 2007 to Office 2010. Big mistaken and a waste of money! 2010 is full of unsolvable issues. In the last couple days, I cannot get any Office option changes to take. No problem a few days ago. I click on OK to save the changes and I get a message: "The server drafts location you entered for offline editing is not valid or you do not have permission to access that location. Specify a location on your local computer". Have no idea where that came from! I am a standalone computer and everything I do with my worksheets and docs is on one of my 4 harddrives. For two days now, I have researched and attempted numerous solutions, none of which fixed it. I have uninstalled and reinstalled half a dozen times to no avail. It is really going to be irritating when I find some little ole simple setting that solves the whole issue! Anyone have any suggestions because I am about ready to send 2010 to the scrap heap. Oh! I also started getting constant requests to update Excel worksheets links at the same time. The sheets are updating but I cannot get rid of the message popping up everytime I open a linkable sheet. Could stop that if I could get the options to take a change.

A:Office 2010 options malfunctioning

Is it by chance that the directory you are trying to save to needs the permissions set?

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