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HDD locked

Q: HDD locked

I've got a problem which saying [ SATA port 0 ST320LT020-9YG142 Lock ] when I try to boot . all of my works are in it and i can't seems to boot it to windows, all it do is bring me to the password prompt! can anyone help me with the problem im facing? Lenovo IdeaPad S110

Preferred Solution: HDD locked

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: HDD locked

hi turtel,

Welcome to lenovo Community Forums!
The system seems to have a HDD Password that was incorrectly entered,

Go to the systems BIOS Page by hitting F2 when you turn on the computer
Once inside BIOS locate this page, I believe it is under Security and remove the passowrd,
NOTE: Removing the password will ask you to key it in first,

Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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I am Arun Kumar Kushwaha and I have discovered one Big Loophole/Security Leak in Microsoft's Windows 7 Operating System worldwide.
through which we can Access/Delete/Copy/Replace Important Data without Cracking/Resetting the Login Password in Windows 7 OS
and for this we not need any 3rd party Software/ CD/ DVD/ Pen drive/ CMD/ Script/ or any other means of hacking Devices/tool.

only through Windows 7 OS we can Access anybodies Computer Around the world, and user will never get to know that his/her computer has accessed by someone else.
This is purely Microsoft's Negligence towards user's Around the world.

U can assume how much serious is this Issue, if anybody can steal confidential Important data of Company/ Govt data/ or any other Sensitive Personal data of anyone who are using windows 7 OS.

I have Talked through telephone to MS India regarding this Issue and they told me that there is no loophole in their OS and can't be accessed by anyone without having Login Password or User need to Reset login Password with tool/software available.

also i have mailed to MS Technical support Team and also asked about this issue on Windows worldwide official support forum, but not get any meaning full response from them.

I am asking this message to here, coz i want to Spread this issue around the world, so every user can secure their Data and also MS can rectify this issue by releasing an OS Update.

Thanks for reading ..

Your's Truly
Arun Kumar Kushwaha

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I had issues today with desktop icon refusing to move and very slow performance. While I have Zonealarm Pro as my spyware and firewall s/w and AVG as my virus software, I assumed that something had come through.

1 I down loaded Malwarebytes' Anti-Malware. It found the following:

Files Infected:
C:\WINDOWS\Downloaded Program Files\atmgr.exe (Trojan.Agent) -> Quarantined and deleted successfully.

2 I turned off and on the laptop, taking out the battery to make sure all was reset.

3 I reran the Virus, Spyware and Malware scans which all came back clean.

4 I restareted.

5 The problems persisted.
-The icons on the desktop are still locked (Auto arrange and arrange to grid are NOT turned on.)
-My mouse scroll wheel doesn't have any effect.
-After a restart, when I try to open IE, it takes itself into offline mode and trys to start a dial-up connection???

6 I downloaded HijackThis.exe and ran the scan.

7 I posted this. HijackThis scan details below.

Any advice would be appreciated. I'm non-techie, but reasonably competant, and follow instructions well!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:18:31, on 14/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender... Read more

A:Trojan deleted but still: desktop icons locked, scroll wheel locked and makes IE work

Have now used Windows Malware checker and Spyware S&D too. Neither reported any problems. Burt I'm still having problems.
- Really slow startup.
- While the processes show nothing strange is happening, the machine has slowed to an almost halt.
- I'm now having difficulty logging in at all. Even in safe mode, when I getto the login hascreen, the password box won't open to allow me to log in. If I open in sradnard mode, I getone chance to login. i.e. it opens the passowrd box once and if I click smeplace else on the screen and the password box closes, then ihave to restart to get another chance.

Please help!

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Dear Forum BleepingComputer:
My computer has starter acting weird and I am not able to open some files or folder on my windows 8 computer.  I am now on safe mode, but unable to proceed as what to do.
Now I cannot access basic folders like:
c:/documents and settings
c:/users / owner / *.* almost all folders here are locked
All of the above folders have changed their icon to show that they are now shortcuts and I have tried to change permissions as the admin, but it still locks me out somehow?
I have a log Farbar Recovery Scan Tool....Can anyone out there help?
Maria Ram
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 27-07-2016
Ran by Administrador (administrator) on MARIGLOBAL (01-08-2016 14:01:25)
Running from C:\Users\Administrator\Desktop
Loaded Profiles: Administrador (Available Profiles: Maria Ramirez & Administrador)
Platform: Windows 8 Single Language (X64) Language: Español (España, internacional)
Internet Explorer Version 10 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Qualcomm Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
(Samsung Electronics CO., LTD.) C:\Program Files (x86)\Samsung\S... Read more

A:Help, Help Documents and settings LOCKED, almost all folders are locked

Please help I am desperate, thanks to anyone out there!

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Problem(s) - redirects in IE, locked windows logins, locked windows backgrounds - I assume this is all related.

History of actions to date:

Smitfraudfix appears to have corrected the ?RENOS? Trojan I had as I no longer get the pop ups and the background indicating I?m infected.

File ?WinHelpr.exe? was identified as having or being ? FAKEINIT Trojan. I renamed that file and Windows defender quarantined it.

What it is doing now that I decided to stop going it alone:

Safemode does not work - it shuts the PC down immediately.

Only one of the 4 logins works- 3 of them immediately log off.

For the 1 login that works I get to a point where the background picture is there - but no desktop icons or Taskbar at the bottom of the screen. CTRL_ALT_DEL does bring up Task Manger ? where I can force explorer to run via the ?FILE ? NEW TASK? pull down. Then the desktop icons and taskbar comes back. (Something had locked out TASK Manager before and SmitFraudfix corrected that)

I installed Malwarebytes ? had to rename it to winlogon to get it to actually run though.

SuperAntispyware.exe will not install ? I get an ?has encountered a problem and needs to close error?

Malwarebytes is currently running as I type this ? It?s been 14 minutes and only at 50000 files and it's found 9 objects. It?ll be a while before it is done.

Besides letting Malwarebytes do it?s thing and gettign it's log file ? what should I report back next with?

A:redirects in IE, locked windows logins, locked windows backgrounds

Hello jjkeane3rd and to BleepingComputer

For now, just post the Malwarebytes log. Once we've got that we'll work from there.


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Today, while restarting from hibernation, my laptop (Dell N7010  running Windows 7 (64-bit)) was showing a blue screen (as in "of death") with several words shown in a large white font. I only saw it briefly then password screen appeared. The words I saw on the blue screen said "Your Computer is(?) Locked". Since I successfully used it (still am), I put the message in the back of my mind. 
Several hours later, I put my laptop into hibernation again. When it came out, the password screen said that my computer was locked (attachment: "lock.gif"). That reminded me that I saw that this morning, too. But with no problem signing in, I had ignored it. Also, I watched closely but saw no blue screen with big "Computer Locked" message after this second hibernation.
I don't know what to make of this.
In between those hibernations, I Googled "booting windows 7 i saw blue screen with 'your computer has been locked' but my computer is NOT LOCKED" .
Bleeping was near the top of the hits. But Malwarebytes wouldn't let me go to the first hit because "Malwarebytes blocked a suspected bad URL or an unwanted program." Here's the URL: https://www.pcrisk.com/download-reimage; also, see attached "mal.gif". 
So there's THAT on top of the blue screen with "Your Computer ... Locked" and twice finding "Locked" above the password box.
I'm speechless.

Clearly Malwarebytes Premium (3.1.1) is taking care of me, It's automatically kept up... Read more

A:Blue screen: "Your Computer ... Locked" during boot; computer NOT locked

I do suspect that the Malwarebytes notification is not related. You just clicked a potentially malicious link. Your issue could be malware-related, but I can't tell from your description.
Anyway, please follow these  instructions and attach the requested files by replying to this topic. You may skip the part of step three where it instructs you to create a new topic, since you already have a topic here. There's no need to create another topic.

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Windows 10 updated and totally changed my desktop appearance, I wanted to change it back but I messed up and now I'm locked out of the laptop. When I switch it on it doesn't prompt for password. Nothing seems to work. I've tried pressing F8 so I can sign in with safe mode but even this doesn't work. I only get the duplicate screen function.
Anyone with an idea on how I can sign in without losing my files kindly assist. Or any advice on what should be done.

A:Locked out

Can you use a cellphone or digital camera to take a picture of the screen you do see and post it here? That will help us decide what to suggest next. Thanks!

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My problem is I have Windows XP pro on a computer. My son changed my login password and can not remember what it is. Is there any way to change the login password? Or any administrative override?

A:locked out


I'm sorry but our site Rules do not allow any help with passwords like this....

I can point you to a place where you might see how to go about trying, though


I will Close your thread.

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ive had my HP USB for about 2-3 years but not all of a sudden it has locked and i dont know how to unlock it,its weird because i havent changed any of the settings or anything to do with the usb so i am very unsure why i cant use it i cant take anything off or put anything on my USB, but i can still see what is there but cant open any of it???HELPPPPPP 


 Download and run the tool from PNY. Be sure to get the version that is compatible with Windows 10 if that is OS you are running:http://www.pny.com.tw/index.php?cls=2&mode=download

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Q: locked

My excel worksheet shared with server but at present error dispaly locked by Team team = server membr admin and not saved my worked


Hi, welcome to the board!

It is very difficult to understand what you're trying to say. If it's opened by another user (depending on your Office deployment and environment) that user would need to close it. If it still remains open, usually closing all Excel instances will help, otherwise an administrator may need to forcibly close processes. If you're in a SharePoint environment, and administrator can force check-in a workbook as well.

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I'm using this PC for my home theatre,` and getting a non eyestraining desktop on this relatively old hd tv 1080i has been a challenge.

My main goal has been a working desktop and I am almost there. Using Powerstrip I have been able to get a resolution of 960 X 540 P at 60 HZ, which is nearly perfect for me. The problem is that the Windows DPI Scaling option seems to now be disabled. I have it set at 150% or 144 DPI but when I restart it doesn?t change. It stays at 100%. I have tried uninstalling and reinstalling both Powerstrip and the ATI drivers as well as CCC with no success. I have searched the internet as well as your forums. I read a post that Powerstrip long ago disabled the DPI Scaling of the program but have a workaround to reenable it. I tried it, and it didn?t work. I can click on the screen fonts tab and just like in the personalize folder adjust screen fonts, it seems to work but after the reboot, there is no change, I am stuck at 96 dpi.
I also tried uninstalling and reinstalling both Catalyst Control Center and all associated files from the registry as well as powerstrip multiple times. I also tried different desktop configurations. I like Aero but tried Vista Basic, and the Windows Standard and Basic themes.
Again no luck! I went through Entech Taiwan tech support and tried their suggestions. They now tell me it is a Windows problem, so here I am.

Any help or suggestions would be greatly appreciated

My system:

Processor: ... Read more

A:DPI locked at 96

Hi betelgues,
Here is the link for the latest driver for your card. Dec 20th is the date on it.
AMD GAME! Drivers and Utilities

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My code after 3 times is 68290784. Can you help

A:Locked out

Hi, Enter  77198300 Regards, DP-K

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My daughter's computer has become quite slow lately and various people have been using it to surf the net - need I say more? She now can't access any Windows programs, as the pop up window says she doesn't have access. There is no administrator log in, just hers.
So, my question is: Has anyone else experienced this? Is it related to virus software? Is there a quick fix? Or is it time for a major overhaul?
I know that's more than one question, but am hoping you haven't noticed!

A:Locked Out


Welcome To TSF.

You will have to start the computer up in safe mode (Dont know which button is for safe mode? look here http://www.techsupportforum.com/f15/...os-145518.html ) then sign in using the administrator account then go on control panel and user accounts and remove her password.


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A:Locked Out

I am replying to my own post -- since I was able to finally discover my password. I have learned that WIN2000 is not forgiving if you lose/forget your password -- so a word to the wise: when you make up your password, do it carefully, and write it down in several secure places -- or you'll really go through a lot of grief.......

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Hi went to log into my PC its a advent windows vista

And phenom 9550 quad core 2.2ghz
Message originally was password incorrect, haven't changed it ever. Went into system in safe mode located what I thought was administrator and removed password and now I get message which is as follows : C:\\Windows\system32\config\systemprofile\Desktop is not accessible. Access denied
Please can you Help?

A:locked out of my pc

Hi, try assigning a new password for your admin account and see what happens. I heard somewhere somewhen that Vista doesn't like admin accounts without any password.

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Put a pass word on my laptop to keep teenage daughter off it now the laptop when i try to log in says.
The user profile service service failed the logon
user profile cannot be loaded.

I am putting in the correct pass word.

So how do i fix this so i can get in.

A:Locked out

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French Acer Aspire One d260. Just installed Win 7 Ulitmate on it and the FN key is locked.... IVE TREIED EVERYTHING please help...

A:FN key is locked : (

Nevermind, actually not locked.... : ) The french keyboard is just screwing me up a little... the q key is actually a and m is ?. lol

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I have an older Dell Inspiron 3800 laptop with XP Pro. It was operating pretty well but I ran system restore to a date about 10 days ago to clear up a small problem. When the system rebooted to the xp login screen it would no longer take my password. I tried booting into safe mode with the same results. It lists Administrator as the username just like before. I went into the bios and it said all of the passwords are disabled. A repair shop said there is a hidden OS password that is not located in the bios. We've been working on this for 2 days trying to find a reset. Any suggestions would be welcomed. This apparently is pretty technical.

A:Locked out of XP Pro - I need a pro on this

sorry, we cant help with password problems.

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I have hidden my all accounts in Vista with administrator privileges through the user list in the registry so only the standard account is available on the log in screen.

I cannot make changes to the registry through the standard account so am locked out. Even in safe mode this is the case.

How can I reverse this to get back into the admin account?


A:Locked out!

You may be able to acess system restore with this administrator. If you can make a system restore to the point before you touched the registry.
Administrator Account
System Restore - How to

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Hi there, I recently  bought new new computer and have accidentally locked myself out ? Can you please advise me to how I can regain access. Thank you Frances  

View Solution.

A:Locked out

Hi @Frances8, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you locked yourself out of your new computer. I am happy to help with this. Assuming that you are referring to a password issue, then you should look at the following which offer some suggestions on what to try:HP PCs - Forgot the Sign-in Password (Windows 10)Microsoft policy about lost or forgotten passwords  Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated. 

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I don't know if I am in the correct froum. My problem is I can't get into my hotmail account. There is a yellow lock on it SSL Secured(128bit) I have emailed hotmail support and microsoft but have not received replies or help. Is there anything I can do to unlock this or does it have to be unlocked by hotmail themselves? There is a cerificate but I didn't apply for this security. It just happened. I have windows 98. Will I ever be able to get into my account again? I would appreciate any help on this.

A:Locked Out

Welcome to the board, :)

The lock in the bottom right side of the browser indicates that a secure (128bit)SSL session is in progress between your browser and their server. This is for your security and would not cause the login issues that you are having.

Is this a new account or new computer or ?

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Helping my friend debug her computer. Laptop, Windows XP Pro.

Can't run anything with normal boot.

In safe mode, I have run Adaware, Spybot, Antivir (antivirus). Cleaned off 2 viruses and not much spyware or malware (2 or 3 low risk things). She does have Norton but I have not run it.

I have tried to install AVG and also tried to update her security updates from
Windows but neither of these processes are allowed in safe mode.

Any help much appreciated. Thank you in advance.

Here is the log from Hijackthis!

Logfile of HijackThis v1.99.1
Scan saved at 5:57:53 PM, on 9/19/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\General User\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D... Read more

A:Locked Up


I fixed the problem. Too many things running (MSN messenger, 2 anti-virus and a couple other things).


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I have an icon up on my toolbar that suggest that I have several programs of spyware. When I click on the icon a website for spylocked.com come up. This just started yesterday for me. I am unsure of what I exactly have but I know I have something. I did follow the five steps before posting. Attached are logs of DSS with the hijackthis scan, and panda online scan. Thank you for your help and consideration.

Incident Status Location

Adware:adware/24-7-search Not disinfected c:\windows\system32\unPPC.exe
Virus:trj/gepost.c Disinfected Operating system ... Read more

A:Spy Locked

Hello CRIZA,

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out these instructions.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


Please delete your smitrem.exe to avoid confusion between the tools.


Please download SmitfraudFix (by S!Ri) to your Desktop. Do not run it yet.


I see you have Ewido installed. Ewido has recently been purchased by Grisoft, makers of AVG Antivirus, and the program is now known as AVG Anti-Spyware. Ewido currently can still be updated to the newest definitions, but this support will likely not last forever. I recommend you uninstall Ewido, restart your system, then download and install AVG Anti-Spyware. Update it's definitions as directed below, and run a scan where I have it placed in this fix.

Download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"

Install AVG Anti Spyware
Double-click the icon on Desktop to launch AVG
On the top of the main screen click Shield
Click the word active to change it to inactive
On the top of the main screen click Update.
Then click on Start Update. The update will start and a progress bar will show the updates being installed.
Once the... Read more

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My children were given a Toshiba Tecra lap top when their father passed away. It was brand new from a group of Lawyers who sent these lap tops to children of fallen soldiers. All programs were put into the computer, that all we have had to do is turn it on and go. We have been for months. Now for some reason when we try to turn it on it tells us to use the fingerprint pad to sign in or to log on to windows xp professional. I don't know what user name to use or the password. Nor have I ever registered a finger print. Is there a way to reset this? When I go to the options icon it gives me "shut down, cancel or ok" Nothing for forgotten password or even help. I would love to pull out the paper work on the lap top but since my husbands death we have moved and I have no idea where the paperwork is! Help us please!

A:locked out of lap top

Hi melissaalex and welcome to TSF !

Unfortunately we can't help you about this problem, check the forum rules :

We do not condone, support or give instruction on any illegal activity pertaining to computer systems, computer hardware, computer software programs or computer related activities. Included in this group of activities are requests for help to circumvent system admin passwords or Administrator settings on networks. We do understand that the majority of requests may be legitimate, but we do not have the means to discern these from non-legitimate requests.

Try to contact the lawyers who gave you the laptop.

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I use my computer daily offline. Today it worked for 10 minutes then went to sleep. When I was signing back on, it would say "your device is offline. Please sign in with the last password used on this device." However when I put in my password it just keeps repeating this request!! Help!!

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I used to have aol ages ago, with a certatin screen name that i will call xyz here. Aol was cancelled but i had the name xyz registered on aim. As soon as aol was cancelled, i no longer could use my aim screen name. I dont necessarily care, but i would like to get my buddylist from screen name xyz to use with my new one. how? or is there a way to get back xyz on aim?

A:locked out of aim

Recently AOL "mistakenly" blocked numerous AIM users while purging outdated accounts.

From an article in eweek.com: America Online Inc. has confirmed that it mistakenly deactivated a number of AOL Instant Messenger accounts this week as part of its regular cycle of opening unused screen names to new users.

It could possibly be related to that. They are still restoring accounts.

Maybe for now try AIM express and see if that works? http://www.aim.com/get_aim/express/aim_expr.adp

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Bought a Toshiba laptop model 25-5307. i was playing around with a security feature and had enter thread and name user. entered name and thread user as Nelson. when i shut the laptop and rebooted it latter i was locked out. I turn it on and gives my name wants a password. I have tried every thing all my commmon passwords dont work. Also removed battery nothing!?

A:Locked out

Removing the CMOS battery inside the case should have worked. What does the manual have to say about this? If you can't figure it out then you may be faced with using the restore disk that came with the computer and doing a complete system re-install. Good luck...

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I tried to get rid of the login screen on Windows XP (and the need to always hit 'enter' to get past it) by using 'controlpasswords2' but when I rebooted it still appeared and now demands a password and wont start without it.

The computer has NEVER had a password so I tried the obvious '0000' and '1234' in case there was some sort of default password but neither work. Is there any way past this screen without re-formatting the hard disk and losing everything??

Operating system is Windows XP Media Centre Edition running on a Dell XPS M1210 laptop.

(The worst thing is that it's my girlfriends laptop and she keeps all her work contact numbers in Outllook but none of it is backed up apparently (!), so I'm really in the brown stuff if I can't resolve it.


A:Locked myself out!

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A friend of mine was having all kinds of problems with his pc but he could not tell me exactly what he done just prior to the problems. I told him to try system restore and see if it helped. He restored the pc back about 2 months. The problem is that he changed his windows password a couple times since the selected restore point date and now he can?t remember what it was. He punched in passwords for more than an hour to no avail. Can someone tell me how to change or delete the password so we can get back into the pc. I have power suite pro 2008 live cd. I have used it several times when people forget the password and it has always worked well, however for whatever reason it won?t work on this pc. It runs and tells me that the password has been reset but upon reboot it is the same. Any suggestions would be greatly appreciated.

A:locked out of pc.

The only thing we can do to assist you is the following:http://support.microsoft.com/kb/321305Since what you are asking for is against board rules, since it involves by passing security measures.

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Hello, I have looked at the answers you have given for this subject, and none seem to apply to me.

I lost my boot disks in the hurricane, and my son has somehow changed all the passwords, including the administrator one, and then locked the computer. When I reboot, even in safe mode, I come immediately to the "Control-Alt-Delete" screen. We have tried every password we could think of, and the users now just get the error that we've been locked out. I have tried every Administrator password I would have set, including no password at all, to no avail.

So I cannot get to a command prompt even from Safe Mode.

Honestly, I would be happy to just reformat, but I can't even get to the DOS prompt, and I don't have a DOS reboot disk for this computer (lost too!). No other computers are running that version of XP, so I can't make one from one of those either.




A:Locked out of XP

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ok..now ive done and locked myself out of my other computer asking for password i don't have one.HELP...

A:Locked out ...help

Please see the TSG Rules, we no longer provide any help with lost passwords. Obviously, we can't determine the real intent here, so our policy is to abstain from any assistance in these matters.


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When my laptop gets to the point in XP where you can select user and put in a password,
There are no users to select from. the only option given is to shutdown, reboot etc.
Any ideas?

A:XP has locked me out!

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I can't seem to figure out how to activate XP... I can not get into Windows at all and get a msoobe.exe error. What to do?
Thanks in advance!

~Cannot get the blue activation screen at the login window

A:locked out of XP

That is a MS activation error code. Try calling MS and try to activate it via phone (1-888-571-2048) They should be able to assist.


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I used a program called DirLock to lock folders/drives. I locked My Documents and a folder where my LimeWire downloads are saved. I have since Forgotten the password. So i decided to remove DirLock from my computer hoping it would take the passwords with it. But sadly it didnt, i still get the acces denied message and I'm Still locked out!!!

I understand this issue is a bit 'dodgey' as you might say, "well the computer may not be yours". So if I knew how to upload screen shots, i would.

Thanks in advance, Gary

A:Locked Out- STILL!!!

goto the screen you want to save, press PrtScn key, open paint and paste save and attach.

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Hello Bleepers. I am presently working on a friends laptop because it is infected. The only infection I could find using Malwarebytes and AVG pointed to userinit.exe in system32. Neither application was able to delete it, so I went there and renamed the .exe file, and then restarted the computer. I expected the file to be replaced. However, now I can't get in. I get to the welcome screen and put in the password and it says it is logging me on - but then it says it is saving my settings and logs me off. The same thing happens if I go in via safe mode and if I use the admin account, which has no password. Switching the machine off completely and then trying does not change the situation.I think I am going to have to go in via recovery console and replace that file - but not sure where to find the backup or what the syntax is. If push comes to shove I will take the drive out and do it that way, but thought it might be wise to ask your advice first in case there is something else I haven't thought of or do not know about. Hope you can help me EDIT: Moved from XP to more appropriate forum...replacing system files isn't going to solve malware infections, IMO ~ Hamluis.

A:locked out

moved to where Hamluis? It would be polite to tell me that much, though I would have thought I was in the right forum, it being XP and in line with what other people are writing about. However, just wanted to add that I have fixed the problem via recovery console, by replacing the userinit.exe, so others can do as much if they need to, and to say that after deleting the corrupted file that was infected, everything seems OK - it hasn't come back.

Ah, I see where I am now so you do not need to tell me that Hamluis- and replacing system files CAN solve malware infections, I would have thought you would know that from other posts I have seen on here over the years.

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Hello, all...

I've been having some problems with my scanner, PaperPort software and WinFax. While trying to get the users situation clarified, I mistakenly erased my own user profile. Now, there's the administer's account, and the visitor account. The administer's account comes up asking for a password that I've never assigned, don't know, etc. So, aside from "guest," I'm out to lunch. I can reload the system - I think - but would like to understand how to proceed at a more technical level.

The machine is XP-SP2, stand-alone [no network].

Thanks for the help and guidance.


A:Help! Locked myself out and can't get in

leaving it blank

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my pc is locked. the only way to unlock it is to fill out a "survey" and its in German. I translated it. There is a link to download a file with the unlock code in it. The download doesn't work.

This is everything.

Your computer has been locked due to illegal activity.In order to unlock your computer you need to fill out a survey to prove that you are a human.
After completing a survey, you will download a txt file containing the needed code to unlock your computer

A:pc is locked

Hello Paden!

I'm going to help you with your malware related problem. Please read the following carefully, since it will help both of us to finish the job as fast as possible :)

Sometimes I will give you several steps for you to process. Please handle them in the mentioned order and copy either the logfile that is created into your thread or report if the step went well or what happened. If you don't understand either one step or a part of it: Please ask. Usually the people who ask for help are no computer experts and we are very good in explaining of what to do. :)
It is very important for me that your system does not change fast. Don't install or remove programms, don't run scans you were not instructed to either by me or a team member of TechSupportForum.
Please follow my instructions until the end. Even if you think the symptoms went away, the infection might still be present. I will tell you explicit once we are finished and will add tips for you how you can avoid future infections with malware.
We expect you to answer within 48 hrs after my last answer. Please be sure to subscribe to your thread so the forum will send you an email if a new answer has been written. In the case I won't answer within two days after your last answer please notify me by sending me a private message.
At last please note that I am not a native speaker (my mother language is German). So please avoid any slang words or odd expressions, because I won't understand them. Thank you!
Now its... Read more

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My silly little brother in one of his bad moods went and changed the login password to windows xp and now cant login as he didnt spell it right and now cant even remember exactly what it was. Is there any way I can get past this to get into windows to change the password or even get rid of it altogether without formatting. This is also the only account to choose to login with and I even tried safe mode boot but still the damn login screen. Please help me fix this.

A:Help locked out of xp!!

s there any way I can get past this to get into windows to change the password or even get rid of it altogether without formatting.Click to expand...

yes, there is. unfortunately, the rules do not allow to assist with 'password problems' ... try google

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My kids acquired the CTB locker infection.  We got the ransom message and then we tried some things to get rid of it.  We don't really care about locked files because we don't have data files on this computer.  First, we went into the picture folder.  We tried to open some of the sample pics that come w/windows 7.  The file we tried to open had odd extensions which we removed.  After removing/changing the extensions the file opened w/out a problem....not what I consider to be encrypted....but what do I know?  My husband suggested removing the user account in question, which I *apparently* did. However, though the user account no longer shows up, when I tried to make a new account w/that same user name...that didn't show up either!
Then I came here to BC, which I should have done in the first place, and I see that you are supposed to locate the %Temp% folder and remove exe's from it....how do I access this if I can't access that user's account anymore....if I should be able to find it in the admin acct...it's not showing up!  
I went here and tried to follow instructions to get rid of it: 
What should you do when you discover your computer is infected with CTB Locker
If you discover that your computer is infected with CTB Locker you should immediately scan your computer with an anti-virus or anti-malware program. Unfortunately, most people do not realize CTB Locker is on their computer until it dis... Read more

A:We are locked in CTB!

Please download TFC from OldTimer and save it to your desktop.
How to use TFC:
-Download TFC and run it as Administrator.
-Click Start to start cleaning process.
-If asks you to reboot, do it .
NOTE: If your desktop disappears, don't panic, it's normal .
If there's log, you can post it here.
If problem still exists, ask here for help because I don't have privilege to help you and you cannot post here FRST logs.

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Something has taken over my computer. All I get is the wallpaper picture that I had on the screen before all this started and the mouse arrow. No Start button, no taskbar, C+A+D doesn't work, I can't right click to get anything and Safe Mode is the same way minus the wallpaper. Can someone help please?

Windows XP Home
Service Pack 2

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How do i unlock the MPM, I did pu all the information using the wndmifit64 but forgot to put in the product name. and if there is a contact to contact please provide email. Kindly assist with this as my client wants to kill me. URGENT Thank You in advance

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I have HD with NTFS file type and when I try to do an error check it says - can not open vol for direct access? How do I access for error check?

A:HD vol locked


Go to Start>Run>type: cmd hit Enter, type: chkdsk /f /r and hit Enter again.
Agree to the prompts (to run chkdsk on reboot) and then restart your system. It will check and repair any physical disk errors (be patient, may take a very long while).

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I have added extra security to my computer for storing my clients information (HDD password, BIOS password, Admin passwords and much more). When I boot up my omputer I get a screen telling me to type my password... this is where the problem comes in... I can only hit enter... nothing else works . I have tried to get into the BOIS to get rid of the password but same problem. I have bought 3 new keyboards and still doesn't work. Can someone out there please help me out, if it involves any hacking please contact me at e-mail address removed as the Admin won't like it on his forum.


Jordan Trout

Edited by EAFiedler

A:Locked Out :(

Hi bgdesign

Welcome to Tech Support Guy Forums!

Unfortunately, we are unable to assist with password help as we cannot verify the intention, this thread is closed.
Forum Rules

I have removed your e-mail address from your post as well.

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Noticed a problem when I tried to play a video on firefox and it wouldn't play properly (no sound, video freezing). Tried to open internet explorer, and nothing happened (tried opening without add-ons, as well). Opened task manager, and my username is now listed as "(unknown)", and it won't let me show processes from all users. Computer says I am not authorized to restart, shut down, or open the control panel.

A spybot scan didn't find anything, but it wouldn't let me download any updates (clicked updates, nothing happened). When I try to open malwarebytes (previously installed) I get this message: "the endpoint mapper database entry could not be created". I tried to download rkill, thinking maybe a virus was preventing malwarebytes from opening, but when I download it (tried all variations, .com, .exe, .scr, etc) it asks me to select a launch application to open the file with. The same thing happens when I try to install malwarebytes, or exehelper.

My OS is Vista.

Any help would be hugely appreciated, and by way of warning: I am not all that computer literate, you may need to spell things out for me. Thank you.

A:Locked out of almost everything

Hello, and sorry for the delay.It appears that the issues on your system will require a more in-depth examination than can be performed in this forum. Please read the information in this guide, and follow all the steps beginning with step 6. After you have followed the steps in that guide, I would like you to start a new thread HERE and include a link to this thread.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. The MRT is very busy, so it could be several days (3-5 days is the average wait right now) before you receive a reply. But rest assured, help is on the way!~Blade

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Ok guys, heres my problem. I live 4 states away from my little brother, and his computer is in dire straights. When we boot it up, he gets a blank desktop, no icons, no taskbar, no start menu. If we attempt to access programs via task manager (ctrl alt del) then we get the "Task manager has been disabled by the administrator. I need to know where to start so we can begin taking care of this mess. We can get into safe mode, and task manager will let us in, but I'm lost after that step. I've had him run a couple of cracks that are supposed to fix the registry, but they dont help when we reboot into normal windows. Someone lend me a hand and let me know what we need to do.

Thanks much.


A:Locked out!

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Since I installed XP I've only had my profile and it's always taken me straight into my desktop without logging in. However now it's asking for a password and it doesn't seem to be the one I'd use for it. Is there a default password because I don't recall actually setting one up for it :s

Or do I have to reinstall XP?

A:Locked out of XP

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