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Get Windows 10 tool objects to apps that have already been removed!

Q: Get Windows 10 tool objects to apps that have already been removed!

Earlier today, I decided to accept the free offer on my Win 7 Samsung laptop to upgrade to Windows 10. The upgrade checker started by telling me that this laptop was compatible but now seems to be in two minds about the subject and won't let me upgrade. Some assistance would be greatly appreciated, as the July 29 deadline is fast approaching.

One screen on the Get Windows 10 dialogue box reads as follows:

This PC works with Windows 10

You won't be able to use the Guest account in Windows 10.

You'll need to uninstall these apps during the upgrade
Samsung Recovery Solution 5
Easy Settings [another Samsung app]

I decided to uninstall the 2 Samsung apps before starting the Win 10 upgrade, but the Get Windows 10 dialogue box still insists that they are there despite a couple of reboots. Those apps no longer appear in Control Panel's Uninstall or Change a Program list. Neither are there any obviously related Services still running.

When I try to proceed with the Win 10 upgrade I am presented with another page of the Get Windows 10 dialogue box:

Unfortunately, this PC is unable to run Windows 10
We're sorry to let you know that this PC can't upgrade to Windows 10 because one of more things are incompatble. See right for details [that takes me back to the other page quoted above, which tells me that my laptop works with Win 10!]

This is very frustrating. Where do I go from here?

David

RELEVANCY SCORE 200
Preferred Solution: Get Windows 10 tool objects to apps that have already been removed!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Get Windows 10 tool objects to apps that have already been removed!

Have you tried using ccleaner (thread on this forum) Latest CCleaner Version Released - Windows 10 Forums

and clearing out all the registery entries for the tools.

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RELEVANCY SCORE 67.6

Hi,

I am using the SDLC Threat Modelling tool 2016 by Microsoft on a Windows 10 virtual Box 32-bit.

When I am trying to generate a final report, it discards all the different risk ratings for each threat, and instead of having the respective high, medium, low levels next to each threat, it produces a html report putting only high next to each
one of them.

Any help?

Regards,

Ioannis (Yannis) Kostakis
Cyber Security Specialist

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RELEVANCY SCORE 60.8

Hello. I just did a a2 scan of my PC and it picked 3 objects up. I am not sure if they should be deleted since they have something to do with Windows, Logitech and Verizon. Can someone give me some advice?

Object Diagnosis
C:\WINNT\system32\mciwndx.ocx Trace.File.ISTbar

C:\Program Files\Logitech\Desktop Messenger\8876480\6.1.4.36-8876480L\Program\runner.exe Adware.BackWeb.a

C:\WINNT\Downloaded Program Files\vzbb.dll Adware.BHO.MegaSearch.b


Thanks

A:Help. Should these objects be removed?

Backweb is for Logitech autoupdates and can be disabled/removed.
The other 2 are adware. Let a-squared deal with them, then reboot and do another scan. Then follow the instructions here and post a HJT log here so a security analyst can check your system for any other infections.

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RELEVANCY SCORE 60

After doing a cleanup with ad-aware, a screen pops up saying some objects cannot be removed. These are all in system restore. I've tried disabling restore and running ad-aware again but no avail. I've also tried running ad-aware in safe mode. Is there a way to delete these restore points in Win ME?
 

A:Ad-aware in ME-some objects cannot be removed

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RELEVANCY SCORE 58.8

I've run Ad-Aware and cleaned up a heap of adware and malware on my parent's computer but it is still running really slowly and from time to time ads pop up in firefox in a new window with a message about the site being blocked for security purposes.I'm a bit lost with this log and hoping someone can help me out if there looks like there's anything serious here.Thanks so much.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:06:58 PM, on 9/05/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16827)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Microsoft LifeCam\MSCamS32.exeC:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\AVG\AVG8\avgemc.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\Program Files\AVG\AVG8\avgcsrvx.exeC:\WINDOWS\system32&#... Read more

A:Ad-Aware scan run and all objects removed but still problems

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.We need to create an OTListIt2 ReportPlease download OTListIt2 from hereSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the "Run Scan" button.The scan should take just a few minutes.Copy the log that opens up and paste it back here in your next reply.=============The next log will show us any hidden files that are present.Download GMER from here:Unzip it to the desktop.Open the program and click on the Rootkit tab.Make sure all the boxes on the right of the screen are checked, EXCEPT for ?Show All?.Click on Scan.When the scan has run click Copy and paste the results (if any) into this thread.

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RELEVANCY SCORE 58.4

Hello, i have a problem that Lenovo apps such as Cyberlink..etc removed after recovery in my Windows 10 is there anyway to return them. Note: even if i opened properites on my computer " Lenovo" Sign disappered

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RELEVANCY SCORE 58.4

apps was removed while refreshing PC. How do I retrieve and enable apps  back to PC?

A:return apps removed while refreshing PC/ windows 8

Hi Pops, I am sorry that happened to you    -- it is actually the way the strandard Refresh program is written. The short answer:  You have to reinstall everything that is missing from your backups. The list of missing apps should be in a file located on your Desktop:  Removed Apps.htmlHow you get them back depends on what they are, where they came from, and what is needed to resintall them. About the standard Refresh procedure:Refresh your Windows 8 system from a Recovery Drive ? OEM Recovery You might like to read about how to use File History (backup and restore features) and how to create a Custom Refresh Image that will have more of what you need when you next perform a Refresh on Windows 8.  Those subjects are included in the document link shown below.  This may well be a case of "too little, too late" for this time, but you might find the information helpful later. When SkyDrive opens, look for and open the file named:Windows 8 Features ? A Quick Tour I hope this helps. Click the Kudos Star!It is a great ?Thank You? for the HP Experts who are here to help! 

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RELEVANCY SCORE 57.6

"Right-click taskbar > Properties > Taskbar > Show Windows Store apps on the taskbar" determines whether Store (Metro/Modern) apps show up in the regular taskbar as well as in the "point to upper-left corner for recent apps" area.Apparently, this has recently acquired a bug where icons for Store apps will remain in the taskbar even after they are tombstoned/killed.Turning off this setting will clean icons for tombstoned Store apps from the taskbar, but, of course, leaving it off makes it more difficult to work with Store apps that are actually running.This setting is, for some reason, also responsible for whether the taskbar is accessible by mousing to the bottom of the Start Screen. With it unchecked, there is no way to access the taskbar when running an application that blocks the taskbar, like a video or a game running in fullscreen or windowed borderless modes. Leaving it off is therefore not a viable option.

The part about tombstoned apps not vacating the taskbar is new behavior (to me at least), so I assume this was broken in a recent Windows update (I installed over 200MB of updates earlier today). My new habit to work around this bug will be to uncheck, apply, check, and apply this setting whenever I close Store apps, but is anyone aware of a real fix for this issue?

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RELEVANCY SCORE 56.4

Dear Support,

I have an in-house web application that accesses Windows network locations, using something like this:

<a href: file://<file-location>>Click here</a>

The internal website is added to Trusted Sites, with security settings to allow the application to open folders/files within our network.

In Internet Explorer, on Windows 7, this works fine.
On Windows 10, although this still works fine in Internet Explorer (without any messages), Edge prompts the user to confirm the irritating Did you mean to switch apps? message.
Can this be removed/overwritten/anything?!

Thanks in advance

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RELEVANCY SCORE 56.4

So I noticed that, my slideshow on my windows vista google sidebar, that came with my my computer, was viewing pictures that I didn't have in my files. I clicked on the pictures, and noticed they were from photobucket, which I had recently visited. So despritly trying to figure how to delte them, I did a computer scan, but that took to long, and when I went to the web browser to delete the cookies there were none there. With nothing else to do, I clicked the little down facing arrow symbol above the box where my pictures were displayed, and saw one that wasdnt mine. I right clicked it and saw the option "remove", so I clicked it thinking I was removing the picture. Unforrtunetly, I ended up removing the whole picture slide show device. I am so upset, how do I get it back on there? Please!
 

A:I acciedently removed part of my Google tool Bar, for windows vista

I don't have it so I'm not exactly sure what you did -- but I don't think you uninstalled it.

In Internet Explorer select Tools > Tool bars and see if it is there.

If not, you can either reinstall it from Google or just try a system restore.

http://toolbar.google.com/T4/index.html

http://www.google.com/ig/directory?synd=toolbar&q=slide+show&btnG=Search

Do do the latter run rstrui.exe and select a date when it was there.
 

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RELEVANCY SCORE 54

Appreciate if anyone can advise of the RPTester tool is a publicly available tool glimpsed in forum question

Delegation Authorization Rules / ActAs removed in ADFS 4.0? (Windows Server 2016)

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RELEVANCY SCORE 51.2

I have been running Malwarebytes Anti-Malware on a regular basis. Sometimes it finds a few hundred objects, sometimes nothing. Today it finds over 45,000 which is very unusual but never gets to the screen where I can remove/quarantine them. It says 347787 objects scanned, 45,000 detected objects, Heuristic Analysis: Done. I tried running it in Safe Mode and it does the same thing. 
 
Its kind of strange in that the Objects Scanned: stays at 347787 while Detected Objects keeps going up and up till it hits 45205 then, after a few seconds Heuristic Analysis:changes from Working to Done, then nothing happens after that. I don't get prompted to do anything with the files. Should I just wait a few hours and see what happens?

A:Malwarebytes Anti-Malware finds 45,000+ Detected Objects - can't remove objects

Hi,
 
Please don't do nothing to those detected objects for now.
 
Open Malwarebytes and check the Database Version you have on the Dashboard, please post that here, next click Update Now to update the Database.
 
Did the program update successfully? What is the database version now?
 
 
Please post the Database Version before and after the update.

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RELEVANCY SCORE 51.2

Just thought I would mention this.

I uninstalled all the Microsoft Apps.

I freed-up 4.5 GBs by doing so.

I never used them anyway.

I ran sfc /scannow & DISM afterwards & sfc again after rebooting.

No issues.

That's all.

A:Apps removed

Hello David,

What method did you use to uninstall the apps?

If you mean the default apps that come included in Windows 8, then you'll find that when you use the usual uninstall apps method they don't actually get uninstalled from Windows, but only actually get turned off for the account that they were uninstalled from instead.

This is because all account on the PC come with these default apps available from the same source below.

The default Store apps that come included with Windows 8/8.1 are store in the hidden C:\Program Files\WindowsApps folder that you would have to take ownership of and set permissions to "Allow" your account "Full control" of first before it will let you open the folder.

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RELEVANCY SCORE 50.4

I refreshed my PC and some important apps got removed,how can I reinstall those removed apps to Windows 10...HELP
 

A:Reinstall removed apps

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RELEVANCY SCORE 50

hi im just wondering what apps should not be removed i have windows installed onto a small ssd and will never use any of the apps besides calculator off the top of my head, and its a laptop so really i don't need apps. i have already uninstalled cortana and it now crashes computer while typing into start so anything like that is what im looking for thanks

A:what apps should not be removed (breaks installation)?

Hi, quite agree about ignoring apps mostly. Best to use Classic Shell or similar as a start menu.

Cortana is not intended to be removed. There is no formal easy way to remove any of the universal apps except with powershell commands. It simply isn't worth bothering, as these will be reinstated in any new upgrade released by MS such as the November build. There will be more to come.

Note too that the powershell commands to reinstall/repair apps now break them last I knew - we hope MS will fix that.

This implies fixing your PC now means either
- you restore a previously created disk image (you do use disk imaging, don't you.. it's a huge advantage
or
- you do an in-place upgrade repair install (see tutorial section for full instructions).

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RELEVANCY SCORE 50

Hello all,

There are a few apps that keep installing themselves even after I removed them. 3D builder, Get Office, etc. Is there a way, or a couple ways to get them to NOT install once I remove them? Or to at the very least block them from functioning (example, the Get Office app notifies me about getting office all the time).

Thanks!

A:Prevent removed apps from reinstalling

I have removed them and they do not reinstall, unless you run SFC scan or a restore from an image.
Anyway, when you go to Settings - Privacy - Background apps - you can block notifications there.

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RELEVANCY SCORE 50

Hi! Please help me. Recently, I had a problem accessing google and youtube. The error was connection_reset. I researched some troubleshooting steps using yahoo. I tried everything and none of them worked. I read one article that I can refresh my laptop without losing my files so I went to update and recovery under pc settings and did it. I waited for it to be done for almost three hours. When it's finally done, I noticed that some apps and programs are missing including microsoft word, Ppoint, excel.. vcl media player etc. My browsers,google chrome and mozilla are also gone. Internet explorer is what's left. Are thy permanently deleted after the refresh? If not, how do I recover them? Until now, I can't  access google and youtube.  Please help me. I hope to hear from you soon. Thank you in advace!

A:how to recover removed apps after refreshing pc

0604 Sorry to be the bearer of bad news, but the article that said you would not lose stuff as part of a Refresh gave you false information!  The real truth of the matter is that the only apps a Refresh retains are those downloaded and installed from the Windows Store;  all other apps are erased. Unfortunately, they are essentially gone.  While you might be able to recover individual files using data recovery apps, with applications, they have so much srpead out over different directories, including the Registry files, that it impossible to recovery those applications. Please follow these directions to find the detailed product number of your PC: Finding Your HP Product Model Number | HP® Customer Support Using that information, I can see if HP makes their utilities downloadable for your PC. As for MS Office, you would have to either download it again from Microsoft, or if you got it with your PC, contact HP Customer Support to see if there is any way of getting another copy. If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while! Good Luck========================================================================I am a volunte... Read more

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RELEVANCY SCORE 50

How do you keep Win10 from reinstalling apps I removed? Furthermore.. how to delete 10's metro apps that it wont let me uninstall? ( I wont ever use any metro or new UI apps so I want them All removed from my system.)

I KNOW I have uninstalled the Get Office 365 app, sports app and others last night before bed. This morning These apps are back and I get popups in my taskbar advertising Office 365.

- Windows 10 is turning out to be a Privacy Hell nightmare. Microsoft I assume working with the NSA again has devised ways to capture our private data. I had to go through all these websites to stop Microsoft downloading my private data - as most of the offenders are turned on by Default !

How To Stop Windows 10's Spying Ads | Rock, Paper, Shotgun Windows 10 Wifi Sharing | Rock, Paper, Shotgun
Microsofts new small print ? how your personal data is (ab)used
http://www.metzdowd.com/pipermail/cr...ly/026136.html
Windows 10 is possibly the worst spyware ever made
Windows 10 installation: Customize settings vs. express settings | Network World

And I'm not done yet finding all Microsofts ways they steal your bandwidth and or data. I have been a Microsoft user for over 20 years starting with Dos. 6.22 and Windows 3.1. I have Never seen so many un-user friendly policies. Windows 10 may force me to go back to Windows 8 core - or Linux even.

A:How do U keep Win 10 from reinstalling apps I removed? (& Privacy)

To uninstall all the store apps, including the ones that don't have an uninstall option, do the following:

Open Powershell and type: Get-AppxPackage -AllUsers

This returns a list of all the installed apps, you use this to find the PackageFullName of the app you want to uninstall.

To uninstall an app type: Remove-AppxPackage PackageFullName

The only apps I haven't been able to remove are 'Contact Support', 'Cortana' and 'Windows Feedback'.
You can disable Cortana by renaming its folder. You have to have the 'Try again' dialogue cued up to hit as soon as you stop the Cortana process.
You can remove OneDrive from the command prompt:

%SystemRoot%\SysWOW64\OneDriveSetup.exe /uninstall
You can stop data being sent to Microsoft by disabling two services and making a registry entry. You can find the details of that easily with Google or on here.

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RELEVANCY SCORE 49.6

Yesterday afternoon, I was infected with the SecurityTool virus, which I got by clicking on a link in a Google search (so potentially it could be the Google redirect virus as well). When it popped up, I immediately began running a Malwarebytes scan, and since this appeared to be working fine, I continued with what I was doing. However, a few minutes into the scan, the computer crashed, showing a blue screen error, the text of which I don't remember. When I tried to turn the computer back on, Windows would not boot, even in safe mode. I was able to boot from the installation CD (Window XP sp1), and I ran malwarebytes again, as well as a superantivirus scan. I also replaced the host files with the defaults. There are still a few problems. The computer is running slow. It's fairly old (7 years?) and it probably needs all sorts of cleaning, but this is unusually slow. Windows now takes about 1-2 minutes to boot, as opposed to its usual 1-10 seconds. I was going to say that I couldn't access Add or Remove Programs, but just as I was about to type that, it showed up (it took about 2 minutes). I also can't access the internet (I have been downloading things on this computer and transferring them with a usb stick). It is not a problem with the network, as all the other computers are running fine. I also tried basic things like restarting the modem, restarting the computer, and uninstalling and reinstalling Firefox. I am still getting "can't find... Read more

A:Security Tool (mostly?) removed

Since it has been over a week, I just wanted to post to say that I am still interested in receiving help. Nothing has changed with the computer.

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RELEVANCY SCORE 49.6

I recently had my email account compromised, and was not running antivirus at the time. I installed antivirus and found one file, described by AVG (free) as a potentially harmful hack tool.flz. I removed this tool and then also scanned with Adaware (free) in which case no malware was found. Now I want to make sure no trojan was installed. Any help would be greatly appreciated.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:14:39 PM, on 12/21/2009Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Program Files (x86)\Comcast\Desktop Doctor\bin\sprtcmd.exeC:\Program Files (x86)\AVG\AVG9\avgtray.exeC:\Program Files (x86)\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exeC:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exeC:\Program Files (x86)\Trillian\trillian.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - ... Read more

A:Tool.flz found, removed

Hi, I re-read the instructions and realized that I needed to post the DDS log and the Attach.txt, so here they are. I could not run rootrepeal as I have a 64 bit operating system (Windows 7). Thanks.
DDS (Ver_09-12-01.01) - NTFSX64
Run by Derrick at 15:39:29.14 on Mon 12/21/2009
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.4094.1204 [GMT -8:00]
============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files (x86)\AVG\AVG9\avgchsva.exe
C:\Program Files (x86)\AVG\AVG9\avgrsa.exe
C:\Windows\system32\lsm.exe
C:\Program Files (x86)\AVG\AVG9\avgcsrva.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskhost.exe
C:\Windows\System32\spoolsv.exe
C:\Pr... Read more

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RELEVANCY SCORE 49.6

Can anyone share how to re-install the snipping tool? I must have installed something that had a conflict with it and its gone now, nowhere to be found.

The same happened with my right click>new>text document notepad

I've tried searching the forums and a place to download and install but couldn't find anything.


Thank you for your time and help.

A:Snipping Tool removed

A system restore will bring everything back to the way it was.

or download here
http://microsoft-snipping-tool.software.informer.com/

Be sure to make a system restore point, first.

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RELEVANCY SCORE 49.2

So I reseted my pc. I kept my files but i deleted my apps. I thought I would still keep my built-in apps. Here are the apps I did not want to lose.



Akamai NetSession Interface
Akamai Technologies, Inc









Apple Application Support (64-bit)
Apple Inc.
4.3


Apple Mobile Device Support






BIAS FX Plugins Pack (64bit)
PositiveGrid
1.1.0.745


Bonjour






Dolby Digital Plus Home Theater
Dolby Laboratories Inc
7.3.2.2


Intel(R) Rapid Storage Technology
Intel Corporation
12.8.1.1000


Intel(R) Smart Connect Technology






Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Corporation
8.0.59192


Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Corporation
8.0.61000


Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Corporation
9.0.30729


Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Corporation
9.0.30729.4148


Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Corporation
9.0.30729.6161


Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Corporation
10.0.40219


Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Corporation
10.0.50903






Visual Studio 2012 x64 Redistributables
AVG Technologies
14.0.0.1


Windows 10 Update and Privacy Settings
Microsoft Corporation
1.0.13.0


Windows Drive... Read more

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RELEVANCY SCORE 49.2

I did a system refresh a while back because I was having trouble with this computer. Afted doing it I saw that a large number if apps we're removed.  I can do with out many of them but a large number are HP and Microsoft apps  with a couple AMD and an Energy Star.  Some of the HP include 3d drive guard,  coolsense, documentation, quick launch, simple pass, utility center and a few others.  I believe that many of there came with my computer and I'd like to know how can I retrieve them.  I did think about going back to factory settings, but this is a windows 8 upgraded to  windows 10 and I'm not sure if that would help or if it would take me all the back to windows 8 and a start over.Any advice would be greatly appreciated.Thank you.

A:Apps that were removed durring system refresh

Hi, Firstly going back to factory settings will bring your machine back to day one, the day you bought the machine and secondary what is your dv7 ?   Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

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RELEVANCY SCORE 49.2

While on Firefox, I clicked on a facebook link which brought to a site. I didn't see anything worth while and clicked very fast (so I am not sure if I had actually downloaded something by mistake), but left all my firefox tabs open(probably about 20). I then stepped away from the computer for awhile. When I returned, I had this Security Tool virus appearing. I was able to find out where this virus was (c:\documents and settings\all users\application data\99076940\99076940.exe) It wouldn't let me go into msconfig (to delete) because this was running, so I changed the name and reboot. I was able to delete the file, however security tool still is in my programs (at startup), programs are crashing (firefox and others) and malwarebytes cannot seem to remove the problems it shows. I tried to restore to several different dates within MS accessories system tools, but it wouldn't restore to any of those dates saying nothing has changed. Further, it disabled my NOD anti virus software and even after I reinstall and reregister it, it will not run. I have an XP Media Center SP2 version 2002. Any help would be greatly appreciated!

A:Security Tool not removed via instructions

Hello hwgWelcome to BleepingComputer ==========================Download OTL to your desktop.Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Check the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.===========Download This file. Note its name and save it to your root folder, such as C:\.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.Click on this link to see a list of programs that should be disabled.Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")Allow the driver to load if asked.You may be prompted to scan immediately if it detects rootkit activity.If you are prompted to scan your system click "Yes" to begin the scan.If not prompted, click the "Rootkit/Malware" tab.On the right-side, all items to be scanned should be checked by defau... Read more

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RELEVANCY SCORE 49.2

I hope I can explain how I did it.

My mom's computer was infected with Security tool, 2 days ago. I couldn't run anything (malwarebytes, SAS). I had MBAM and SAS already installed in this computer. Couldn't run commands, couldn't open system restore, I felt sick to my stomach.

I knew I had to stop Security Tool from loading, if I was going to be able to remove it. It took 3 tries, to stop it from loading at startup. I would turn the computer on and as soon as the horrible Security tool loaded and started scanning, I would click ctrl,alt and delete. Taskmanager would flash up and go away. The 3rd try , there was the little window(taskmanager) in the background and I was able to quickly, click (end task). I had stopped Security tool. I emediately clicked on system restore and chose an earlier date and it went thru the process. The message said incomplete, did I want to restart. I knew if I restarted, Security tool would be back up and running, couldn't do that. So I clicked, Home, on System restore and chose another restore point, ran it and got the same message, Incomplete. I was sick and thought all I can do now is restart. So I did and low and behold, Security Tool didn't startup. So I quickly, updated MBAM and ran a quick scan. It found and removed a trojan. Then I updated SAS and ran it and it removed a bunch of cookies.
I then made sure that MS critical updates were up to date. Also my Avast 5.0 was up to date too. I then ran a complete MBA... Read more

A:I removed Security Tool (solved)

Forgot to mention, the infected computer was Windows xp home, 64bit
 

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RELEVANCY SCORE 49.2

We had the dreaded Ms Removal Tool which blocked Internet access and constant problems. Eventually my wife (her computer doesn't let me change anything although she's a PC novice) used Safe Mode with Networking and Malwarebyte Anti-malware and removed it. But I don't know how we picked it up in the first place since it definitely wasn't there a few days ago (surreptious anti-malware scan by me) and I didn't install anything I am pretty sure. Can out of date Java let it in? Update 20 only partly due to nuisance update failure and wife wouldn't let it be fixed another way at my urging.
By the way have Win7 (japanese) with security software.

A:Ms Removal Tool removed but how did I pick it up

Quote:
This infection is categorized as a rogue anti-spyware program. It pretends to be an anti-virus program, but is actually a program that displays fake security alerts and scan results in order to make you think your computer is infected. MS Removal Tool is installed through the use of malware that will install the program onto your computer without your knowledge or permission.


Source

Is it possible that Java 6u20 let it in? Yes. Most Java updates fix security holes. But it's also possible that you visited a website running Flash advertisements and one of those ads was the source of infection. Especially if you have an outdated Adobe Flash Player.

It's really a good idea to keep Java and Adobe updated. You can go into Control Panel > Programs and Features to uninstall the old Java before installing the latest version. Or you could use JavaRa as an alternative. If you need to uninstall Adobe Flash, use their official uninstaller to make sure all of the old Flash is removed. And if you install the latest Flash, make sure to UNcheck the free Google toolbar before installation (unless you want the toolbar.)

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RELEVANCY SCORE 49.2

I went through your 5 steps, and hopefully have proceeded correctly. The first Panda Activescan showed 2 viruses, but it got rid of them without me doing anything else. There are still 5 Adware, 9 Spyware, and 2 unwanted tool apps coming up. Can you tell me how to get rid of these? I have attached the DSS extra.txt. Thanks for your help.

A:Spyware and unwanted tool apps

Welcome to the Tech Support Forums. Please post both text files, main.txt and extra.txt produced by the Deckard's System Scanner (formerly Comboscan)

Deckard's System Scanner gives us additional information. Thank you for your patience.

We are aware that users sometimes seek help from several Forums at the same time. Unfortunately, this can cause confusion and actually wastes time and resources, both yours and ours. Every Analyst will work in a different way. If you have already posted at another Forum, please advise us, or them, and choose just one.

Please observe the following guidelines:Backup any important data first!!How to use the Backup utility that is included in Windows XP to back up files and folders
How Do I Back Up Files on My Computer?

There are several online backup storage websites available. Some require a fee; some offer free backup storage.Mozy Online Backup: Free. Automatic. Secure
Free Secure Online Storage--Xdrive
Media Max

Review the instructions on starting your computer in Safe Mode. (without networking support !). If you don?t know how to boot in Safe Mode, use this tutorial, How To Start Windows in Safe Mode.
Review the instructions on configuring Windows Explorer to Show All Hidden Files and Folders.
Perform all actions in the order given.
If you are unsure of any procedure, stop and ask!
Please reply to this thread. Do not start a new topic.
Complete all the steps. ABSENCE OF SYMPTOMS DOES NOT ALWAYS MEAN A CLEAN COMPUTER... Read more

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RELEVANCY SCORE 48.8

I can tell my computer is still infected with something because I can't download Hitman Pro or other programs that may help me continue scanning. The ones I have detect nothing (used rkill, then TDSSKiller and MBAM and Trend Micro Housecall). I can't even download HitmanPro and it deleted my MSE completely (which I also can't redownload). Firefox acts as if it downloaded these thing to my desktop and then it's not there.
I don't have another computer or a flash drive. What can I do?

A:Removed FBI Moneypak virus, deleted MSE but can't download MSE/Apps still.

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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RELEVANCY SCORE 48.8

Hello all,I am a new member here. I was got trapped by security tool on my windows XP professional. I had removed security tool from my computer using malware removal log instructions but at the end my system volume is also removed.The system volume appears ok in all settings as i had reinstalled the audio drivers as well but the sound is not coming, so i was thinking may be while removing security tool one of my audio file is also removed. Please help me to sort out this problem.Thank u.

A:security tool removed my system voulme.

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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RELEVANCY SCORE 48.8

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Will at 22:14:02.79 on 09/03/2011
Internet Explorer: 8.0.6001.19019 BrowserJavaVersion: 1.6.0_18
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.44.1033.18.3070.1452 [GMT 0:00]
.
AV: BitDefender *Enabled/Updated* {5988F8C3-A12C-B8DD-7291-D5248C8353F8}
SP: BitDefender *Enabled/Updated* {E2E91927-8716-B753-4821-EE56F7041945}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spyware Doctor *Enabled/Updated* {F008AB3A-52B9-2B13-3681-4ED4FDA86549}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k Loca... Read more

A:System Tool removed but laptop "very" slow...

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!These instru... Read more

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RELEVANCY SCORE 48.8

I have run my CA spyware program on my pc several times today and I seem to be having a problem removing NUWAR B spyware. When I choose to quarentine it, it looks like it works, but when I restart my computer and run the spyware program again, it's still there. I have also done a complete superantispyware scan on my computer and it's still there. I have done the panda scan and the hijackthis scan. Here is my logfile for the Hijackthis scan...


Logfile of HijackThis v1.99.1
Scan saved at 629 PM, on 9/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program... Read more

A:NUWAR B detected on CA spyware tool, but cannot be removed

Bump please - still looking for help

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RELEVANCY SCORE 48.4

Despite several years, several computers, a dozen googling sessions, and two versions of Windows, I still cannot find a simple usable tool to see in real time what processes, and to what degree, they are tying up my hard drive! For the last two versions of Windows, aside from increased security, I've more desperately wanted this ONE new feature. How frustrating!

I don't know about other users, but even having 4GB RAM, and of course letting Vista64 manage my page file, I spend far more time waiting on my hard drive than I do on my processor. And it irks me that I can't seem to figure out why? Countless tools exist for easily viewing my processor usage percentage listed by application, but I can't find the equivalent for HDD.

Windows Vista's built in Task Manager's I/O Read or Write bytes metrics are of very minimal help. How does one interpret that data? What is a lot? What is a little? Give me a percentage indicator like I have for processes!! Give me a percentage indicator that will sum that usage over a user-specified period of time, such as say, the last 15 seconds!! Hey Windows, I want to know what the heck is the top usage process, the one killing my performance in the last couple of minutes, and why my drive is thrashing about.

The closest tool I've found to my ideal, is the Disk Load tool within the free version of AnVir Task Manager. But alas, it isn't accurate, since it seems to ignore some apps/stuff running (maybe system l... Read more

A:Advice on tool to easily see what apps are tying up HDD

windows 7 task manager , difficult to beat that with third party stuff

just sounds like you are a victim of installing stuff like next-next -next install, you need to watch what is trying to continually start with windows which is not needed

example

xp @ 400 mb usual i can get to run on 80 mb ram
7 800 ram usual , i can get to less than 400
http://www.blackviper.com/
http://www.techradar.com/news/compu...ws-7-tips-tricks-and-secrets-643861?artc_pg=1
 

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RELEVANCY SCORE 48.4

Researchers have found a new type of Android malware found in thousands of apps, posing as popular titles -- including Facebook, Snapchat, Twitter, and more.Making matters worse, it's almost impossible to remove, forcing a user to replace their device entirely.Lookout Security, a mobile security firm, discovered the new so-called "trojanized adware," which puts a new twist on how cybercriminals are generating money.By taking legitimate apps from the Google Play store, malicious actors will repackage the app with baked-in adware, and serve it to a third-party app store. In many cases, the apps are still fully functional and doesn't alert the device owner.Source: http://www.zdnet.com/article/new-android-adware-ensnares-thousands-of-apps-cannot-be-removed/Two things. First, why would you want to download an official app from a third-party store, when that app is available in the Google Play Store for free? And two, that type of Android malware forces the change of a device? Which means that it can even survive a fastboot? Personally I would like to see how it does to stay persistent even though you wipe the whole phone. Migrates to the SD card?News articles:Mobile malware evolves: Adware now breaks and roots your phoneNew type of auto-rooting Android adware is nearly impossible to removeLookout Discovers Trojanized Adware that Secretly Acquires Root Access

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RELEVANCY SCORE 48

All... A laptop here got the System Tool 2011 (or System Tools) malware....

It seems as though i got rid of 'most' of it, but the pc still locks up after about 5 min of booting up (thus, i can't get through a full gmer scan)

also, safe mode seems to lock up during the boot as well... it's stable enough that i was able to generate the dds log and a hijackthis

dds
DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Heine2011 at 19:40:47.36 on Wed 01/19/2011
Internet Explorer: 8.0.6001.18999 BrowserJavaVersion: 1.6.0_17
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3070.1263 [GMT -6:00]

AV: AVG Anti-Virus Free *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: ZoneAlarm Firewall *Enabled* {D17DF357-CFF5-F001-D1C1-FCD21DFE3D5E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files (x86)\AVG\AVG9\avgchsva.exe
C:\Program Files (x86)\AVG\AVG9\avgrsa.exe
C:\Program Files (x86)\AVG\AVG9\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalService... Read more

A:Had System Tool 2011, removed, now random lockups

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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RELEVANCY SCORE 48

This is a friends computer. She brought it to me with a security tool virus. I used malwarebytes to finally remove it, after trying adaware, spybot, superantispyware. They suposedly had a macfee firewall that had expired. I currently have avg on and it has found some issues and quarenteened them. I also just installed zonealarm. at one point the virus had turned off plug and play, so when I went to device manager it was blank. It does get an ip address from my router, and can connect to the internal network, however it will not connect to any website that I try. Both times I run gmer I get the blue screen of death.DDS (Ver_09-12-01.01) - NTFSx86 Run by Jill at 21:53:42.42 on Thu 03/04/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510.94 [GMT -6:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}FW: McAfee Personal Firewall Plus *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exesvchost.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\Expl... Read more

A:had security tool virus, removed with malwarebytes, now no internet

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 48

I just got done removing the "security tool" virus using the guide here at BC. The last step of the guide (Remove Security Tool and Security Tool uninstall guide) said that I needed to delete the System 32 Hosts file as it was corrupted and then download new Hosts file.
The download link provided in the removal guide only shows me an example of what they look like and doesn't actually download anything I'm wondering if there is somwhere else that I can find a download for the Vista Hosts file. Am working on an Acer laptop running windows vista and have allready deleted the old file per the instructions. I'm not having any luck finding anywhere to replace it. Any help would be greatly appreciated!

A:Removed "Security Tool"- can't replace HOSTS file

will this be of help to youhttp://www.tech-pro.net/how-to-check-repair-hosts-file.html

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RELEVANCY SCORE 48

I was having Security Tool pop-ups and used the bleepingcomputer.com virus removal thrillead and followed all the steps. I still have pop-ups for informationgetter.com. I have used malwarebytes anti-malware and still have problems. Please help.DDS (Ver_09-12-01.01) - NTFSx86 Run by Jessica Garza at 14:43:28.79 on Wed 03/03/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1011 [GMT -6:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\Program Files\Intel\Wireless\Bin\S24EvMon.exesvchost.exesvchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\Documents and Settings\All Users\Desktop\Support\connection_mon\ConnectionMonitor.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\WINDOWS\system32\svchost.exe -k hpdevmgmtC:\WINDOWS\system32\svchost.exe -k HPServiceC:\WINDOWS\System32\svchost.exe -k HPZ12C:\WINDOWS\System32\svchost... Read more

A:Removed Security Tool malvare using guide now with Informationgetter.com pop-up

Please download TDSSKiller.zip and unzip it to your DesktopRun the TDSSKiller and wait until it finishes (should be just a few seconds or below a minute).. Then find the log at your %systemdrive% (drive that contains Windows)The log shall be named something like this one..(TDSSKiller.version_date_time_log) for example.. (TDSSKiller.2.1.1_22.12.2009_19.33.44_log)Please download ComboFix by sUBs from HERE or HERE and save it to your Desktop.During the download, rename Combofix to Combo-Fix as follows:It is important you rename Combofix during the download, but not after.**NOTE: If you are using Firefox, make sure that your download settings are as follows:Tools->Options->Main tabSet to "Always ask me where to Save the files".After that, double-click and run Combo-Fix. Let it finish its job and post the log hereIf ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..Note: DON'T do anything with your computer while ComboFix is running.. Let ComboFix finishes its job..

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RELEVANCY SCORE 47.6

Hi, my laptop recently got infected with the 'security tool' virus. It was a real pain, but I managed to get rid of it, however now I can no longer use the internet on my laptop. It says that I'm connected to the internet, but nothing that uses the internet (msn, internet explorer, mozilla) seems to work. If I do the msn connection troubleshooter it says there are problems with 'hosts file' and 'key ports', but is unable to repair them. I did a virus scan that found a couple trojans and removed them and that seemed to fix the problem and I was able to use the internet fine, but then the next day I found that the problem had come back. I did another virus scan but didn't find anything.

My laptop is a Compaq Presario V3000 and runs on windows vista.

any help would be greatly appreciated. Let me know if you need me to post any more info.

thanks in advance!
 

A:Solved: Internet not working after 'security tool' virus removed

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RELEVANCY SCORE 47.6

i ran junkware removal tool and it deleted two registry keys. how can i restore these keys?
 
thank you all
 
 

A:junkware removal tool - how can i restore registry keys removed

Hi,
 
The tool includes a program to restore the registry prior to use of JRT.
 
It can be found at C:\Users\[yourusername]\AppData\Local\Temp\jrt\tweaking.com_registry_backup_portable
Once in this folder, open TweakingRegistryBackup.exe
Click on the "Restore Registry" tab
Use the drop down arrow at "Select Backup to restore:" to find JRT's regback entry.
Then click the Restore Now button at the bottom left of the program.
Regards

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RELEVANCY SCORE 47.6

Hi, I recently had the 'security tool' virus on my laptop. I managed to remove it, but after doing that, I was no longer able to use the internet despite being connected. Thanks to Etaf in another thread, I was able to get the internet working again by removing my expired norton antivirus. But now I'm wondering if there was any other problems or malware left behind by the virus, or if I haven't completely removed it or something like that. My laptop is running rather slow, and I've also noticed that it can no longer find our printer to send documents to.

here is a HiJackThis log I have done just now:
Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 12:04:57 a.m., on 2/03/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal
Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\syste... Read more

A:'Security Tool' virus removed, but now wondering if there are any remaining problems

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RELEVANCY SCORE 47.2

About 2 weeks ago, caught a few email viruses. Trojans!! Got rid of them using Shield Deluxe 2008 (upgrading to 2009 now soon), annd thought I would be alright. Scans say there is nothing there, but since removing the viruses, I have been having problems that I didn't have before catching them. As soon as I rid the viruses, the internet started slowing down. To the point where pages take up to 2 minutes to load, where as it was not so in the beginning. I checked the network utilization %'s, and it is stuck at 0.02%, topping out at 0.03% occasionally.

I have also been getting redirects alot now. A lot of "google" redirects, dell redirects as well as a few others. I am at a loss as to what to do. PLEASE HELP! Here is the HJT log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:19 PM, on 3/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\D... Read more

A:Viruses Removed - Now MANY redirects, slowdown of apps/browsers, network util problem

bump...any help anyone?
 

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RELEVANCY SCORE 47.2

It started with a massive Security Tool invasion here:http://www.bleepingcomputer.com/forums/t/335759/security-tool-is-killing-me/You can tell clearly when I went over to the other forum, as instructed:http://www.bleepingcomputer.com/forums/t/336194/cant-get-on-the-net/At the end of this thread, you can tell that I went back to the original topic and continued from where we left off.Reading these will be more accurate than me attempting to tell you all of it. It is long and halfway complicated to me, but I'm sure it is not to you. It ends with me being ready to throw my computer out the window because MBAM scans and everything until today make it appear that I am free of the plague that is Security Tool, but I still have no internet. If I open network connections, everything appears normal including that I am connected to our wireless network. However, when I open Firefox it states that the server is not found. If I open Thunderbird, it will not connect to my accounts. No programs will update. No internet, period. Logs below and attached. Thanks in advance for your expertise and help. My husband and children thank you in advance for me being in a better mood when this is resolved, and my students thank you in advance for me being able to get their assignments handled without the dreaded pen and paper.--DDS (Ver_10-03-17.01) - NTFSx86 Run by Administrator at 14:27:48.75 on Sat 08/07/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15Microsoft Windows X... Read more

A:Security Tool thought to be removed, still no internet, DDS and GMER logs included

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 47.2

Hello

My problems started a few days ago when i noticed a fake anti spyware scanner called security tool. I booted into safe mode and used malwarebytes, spybot and norton to remove it. It was very persistent, so i downloaded lots of anti spyware programs like adaware, spysweeper and so on. Finally i used a tool called security master AV removal tool to kill virus processes before scanning with norton. At that point it found alot of virusses/spyware and removed it succesfully.

Since then i noticed that my internet is slow and when i click on a google result it loads very very slow. Sometimes it gives a nginx error. Sometimes when i click on a result i get a different website.

I don't know what software can help me now at this point. So i searched for this problem with google and found this forum. I hope someone can help me fix this.

Thanks in advance.
Bart

edit : My norton endpoint security gave a warning today : http redirect detected. It blocked this redirect and i did a full scan yesterday. I seems it can't find the virus or spyware that's causing this.

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RELEVANCY SCORE 44.8

I was given a Windows 8.1 tablet that once had a detachable keyboard which the guy lost. he reset the whole computer and after I got my information on it instead. After the reset, Windows was no longer activated and I had to reactivate it. which neither of us knows why, it was activated before we did a data factory reset. after I created my user, I installed a bunch of exes. now I go to try to see if I could test out the Windows Store to search for apps. but I search "Windows Store" or "app store" and several other things that may bring it up, but it always says, "no apps match your search" like if the Windows store is missing or somehow magically removed with the reset process. How do I get it back?

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RELEVANCY SCORE 44.4

Hi Everyone,

I'm superlulu from France (sorry my English)
I'm installing Windows 10 on new computer for my organization . I try to configurate one with fresh install (package of apps like Libreoffice, VLC, etc. for users) and custom desktop describes in this tutorial:

Default User Profile - Customize in Windows 10 - Windows 10 Forums

It works fine, in audit mode I install apps, drivers, custom desktop and configure default apps like google chrome for internet browser, adobe reader for pdf files etc.

then I run the command line to enter oobe mode generalize. Everything is ok, I continue my install. Then I create new user local account. And when windows starts, I have my custom desktop but default apps are removed (Microsoft Edge replace Chrome, Pdf files are read with Edge, etc.) and Apps Windows like "Weather" or "Actualities" crash . I really don't understand what happened... i try many times for same issue...

Does anyone have an idea ?

Thanks a lot

A:Sysprep and default apps and windows apps crash

then I run the command line to enter oobe mode generalize. Everything is ok, I continue my install. Then I create new user local account. And when windows starts, I have my custom desktop but default apps are removed (Microsoft Edge replace Chrome, Pdf files are read with Edge, etc.)



I never tried sysprepping 10 but i have faced similar issues with 8.1. Turned out that you need to save the default app associations to an XML file using DISM (before Generalizing the image ) and later import it.

Export or Import Default Application Associations

Configure, export, import App File Associations in Windows 8.1

I have used "Setupcomplete.cmd" to auto import the app associations during the last face of install.

Add a Custom Script to Windows Setup
You may also need to disable the new app notification before generalizing the image.

New App Installed Notification - Enable or Disable in Windows 10 - Windows 10 Forums

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RELEVANCY SCORE 44

Hi,
Install windows 10 and confirm activation as suggested in forums. Downloaded Windows Media Creation Tool to create fresh reinstall. Ran it to create 64 bit ISO. Now using the ISO to reinstall windows 10. At 30% restore, it failed. I tried various recovery. Even did chkdsk on drive c with /r and also with /f. Same problem again - failure at about 30% restore.

Reading in forums, I discover Refresh Windows Tool(exe). Downloaded and ran it (tool) to download Windows 10.
What I dislike. No Pause or ability to use a download manager. When this download of about 3gb is done, where is it saved? How to use? Yea, automatic for I still have prior install files (programs, data folders,etc) which means nothing was done. Did restart hoping for a fresh reinstall - no changes. Thus I am posting in this forum with paragraph 1 (media tool) and Refresh tool (paragraph 2).

Went into BIOS startup and told it to use DVD (boot order priority), but instead window normal login was done and given. Thus, use window recovery within to execute the ISO.

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