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Hacked Yahoo Mail account address book

Q: Hacked Yahoo Mail account address book

Spam emails were being sent to the contacts in my Yahoo contact list from my email account. I think this was done by me mistakenly clicked a link ?msn.msnbc.com-?/jobs? from my friend's email as all the spam emails sent by my yahoo account had similar link.

My PC does have the most updated version of Norton Premier edition and the scan returned with no virus detected. Your assistance in providing the instructions to diagnostic and remove this virus or malware would be greatly appreciated.


Shihmin Peng

Preferred Solution: Hacked Yahoo Mail account address book

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A: Hacked Yahoo Mail account address book

On 12/20, I received an email from a co-worker with my first name in the subject, and the body that read, "hi Joe check this out http:// msn . msnbc . msnbc-news5 . com / jobs /" (spaced added to prevent recurrence). I had not heard from this person in a long time, so it was unusual to get this from them out of the blue. Second clue was the brevity of the email. I suspected it was spam so I inspected the link and mistakenly identified the domain as msnbc, a legitimate website. However, the real domain is the first string before the top level domain, ".com", and that is "msnbc-news5". Anyone could have registered that. I hovered my mouse over the link and checked the actual link in the browser frame to make sure that the link wasn't masked, and it was not. I then thought, I have the latest Chrome and McAfee SiteAdvisor, if there is malicious software, they will protect me, and I clicked the link. The destination website was a work from home scam, I thought it was not legitimate after all and immediately closed that browser tab. Without my knowledge the cross site script (XSS) started running, and from this point on my browser was sending 7 emails a minute to everyone in my contact list. This went on for 30 minutes. It was possibly shutdown when Yahoo started demanding human verification on each email. Or it may have been when I started receiving Failure Notices in my inbox as the script sent emails to bad email addresses. I checked my sent folder and was extremely alarmed. I held the power button on my computer for 5 seconds to force a power supply hard shutdown. I switched to a different computer and confirmed that the emails had stopped. I began notifying everyone who had received an email from me about the malicious email. Yahoo email will not allow you to send a message to everyone in your contact list, so I had to send 209 emails individually as quickly as possible. Once all email recipients were notified, I started researching the damage. I found other victim's reporting the scam and asking for help dating back to November 12, 2012. Yahoo knows about the issue and is silent. The question appears in Yahoo Answers, they provide no response. The day after the attack, I booted my computer into safe mode with networking by pressing the F8 key during startup. I ran McAfee virus scan, Trend Micro, Norton, and Windows Defender and nothing was found (Norton reports cookies as possibly harmful because they are used for tracking to present targeted ads, and the information in them may be used against you by a XSS). I found no evidence that the hard drive of my computer was altered in any way. The motive appears to be to get people to sign up for the work from home scam. The way I suspect it works is that somewhere on the fake MSNBC website there is a call to a Yahoo database into which the hacker has placed an XSS. It executes, reads the Yahoo cookie that contains your email session credentials (Yahoo needs this to function) and uses these to impersonate you to Yahoo's servers composing and sending new emails. It doesn't get your Yahoo password, but I changed mine anyway. I contacted McAfee to find out why my up to date SiteAdvisor didn't prevent the display of a website that has been known to be malicious for over a month. It turns out SiteAdvisor integrates into Chrome to display threat ratings next to search results. It doesn't prevent you from visiting a harmful website.

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My yahoo contacts apparently were hacked into over the weekend. I'm trying to make sure my comp. is clean. Please review this and let me know if you notice anything suspicious. Thanks.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:00:06 PM, on 6/22/2010
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Com... Read more

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My e-mail address seems to have been hijacked. I did not send the message at all, but everyone in my address book is receiving the following message. How do i fix this situation? I have run McAfee several times but it doesn't seem to help, telling me no issues found.I am running Windows XP Home.Mod Edit: Removed list of email addresses reflected in posted message content...this is done to protect the addresses you listed from spambot exploitation ~ Hamluis.

A:E-mail address book hacked?

Hello, please change your email password,Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start ... Read more

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Hi there,

I'm hoping somebody can help!

My Hotmail account has been copromised in some kind of way. It keeps sending out e-mails with the subject of 'Hi' and the base of the message includes a link to a site called easybuyshopcn.com. I also lost all my e-mails in my inbox for the last 2 months. I scanned my computer using Norton, Spybot S + D and Lavasoft Ad-Aware and have cleared all of the results but it still seems to be sending these e-mails out automatically.

I have done a scan using Hijack This and have attached the log file.

If anyone can help at all, I'd be really graetful.

Thanks for taking the time to read...


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Good afternoon everyone:
Yesterday morning, I went to check my yahoo email account.
In the spam folder I noticed a email to me from one of my other Yahoo accounts that I use when I sign up to online forums.
I obviously didn't send it to myself, so did some investigating.
I don't have any contacts in that account, and it looks like the spam email was sent to the two addresses I had in the sent folder, although the spam email itself was NOT in the sent folder. Nothing in the account settings appears to have been changed.
I logged into that Yahoo account. When I checked in the account information section, it showed someone had accessed my email at 4:14 am from Thailand via Yahoo Mobile.
I don not use Yahoo mobile, and in fact own no mobile devises capable of using the internet. I went to another computer in the house and immediately changed the password for that Yahoo account.
So, the question i have is, does my system have an infection, or is it an issue on Yahoo's end?
I have run full scans of my system using Norton Internet Security 2012 (up to date), Malwarebytes and SUPERantispyware. All came back 100% clean. Could there be something on my system these programs aren't picking up? Should I try running them with windows in safe mode?
i somethimes use my PS3 to check my emails instead of turning my computer on. Is it possible for the PS3 to get infected with maleware/viruses?
Any information you could provid... Read more

A:Yahoo Mail account hacked?

Little update:
Talked to my Dad this morning. Same thing happened to him today.
Somone in Thailand accessed his Yahoo mail account at 8:26 this morning.
So, does that mean it's more likely an issue Yahoo's end?
I have not found much online about a current issue, but did find something from the end of January 2013.

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My yahoo email account is sending out links to a casino site to everyone in my address book. I don't know if the problem originated on this computer or my laptop. I also don't know what the specific malware that would cause this is called. As far as I can tell the first spam email was sent out on 3/14/09.I don't know if it's important but the 1st email title is: ~~~~~Hi.Surprise for you!The body of the email is: Very interesting! <hxxp://sendspace-free.com/cash> ,,,The 2nd email title is: ************///Attention/// It.The body of the email is: ********** Hi! How you doin'? Look, I've found something interesting. Actually it's awesome ! I've found a website which explains online casino functioning scheme. And it works!!! Actually, I'm shocked! II hope you can help me stop the sending of these. I use the web based version of yahoo email. I never use outlook or anything like that.---DDS (Ver_09-02-01.01) - NTFSx86Run by Emerald at 8:59:58.67 on Sun 03/15/2009Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2814.1889 [GMT -4:00]AV: Kaspersky Anti-Virus *On-access scanning enabled* (Updated)FW: Kaspersky Anti-Virus *enabled*============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exee:\... Read more

A:Yahoo Account Sending Spam to Address Book Emails

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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On two separate occasions my Yahoo! Mail Address Book has been hijacked and spam was sent to all the contacts in the address book using my email address as the sender. Each time this happens I have to recreate my address book using the false email, as once the spam has been sent, my address book is empty. I have changed my Yahoo password and run all the preliminary fixes suggested at 'Preparation Guide for use before posting a HijackThis Log'. Any assistance would be greatly appreciated. I'm not really a computer techie kinda guy. I build racing cars for a living and this is driving me nuts...

A:Yahoo! Mail Address Book Hijacking-Virus Unknown

My name is Sam and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.

If you still need help, please post a fresh Hijackthis log, in this thread, so I can help you with your malware problems.
If you have resolved this issue please let us know.

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I thought this might be malware but I had a scan done on this site ( http://www.bleepingcomputer.com/forums/ind...p;#entry1015729 ) and logs look clean. Running XP, Spybot Search and Destroy, and AvAst Antivirus... with Opera 9.62 and IE7 anytime I go to Yahoo mail and try to sign out, I can't. It brings me to www.yahoo.com, then if I click on their "mail icon" I am brought right back to my mailbox. Also, when I try to attach a file, when I click "attach" I am directed to www.yahoo.com and can never attach. Finally, when I click on "insert address" while composing mail, I am brought to the signin/password page. None of this happens with Gmail, none of this happens with these accounts on other computers. I think it is cookies/firewall? related but I am no expert. Can anyone help? Thanks!Edit: Moved topic from XP to the more appropriate forum. ~ Animal

A:Problems with Yahoo Mail - attachments, logout, address book...more

I suspect that the Yahoo software is corrupt...always my #1 suspect when programs misbehave after working properly.

Once that is eliminated, I look around for unlikely suspects.


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Hi there,
I wondered if someone could please offer me a little advice about a problem I’ve been having for a number of weeks.
I have a Yahoo Mail account and recently received a message from my service provider informing me that the security of my account had been compromised and that I should run a system scan and change my password.  
I ran a system scan right away and changed my password and I thought that this was the end of the issue.
Then in the last couple of weeks, I’ve been receiving numerous messages from ‘Mail Delivery System’ informing me:
‘Mail delivery failed: returning message to sender’
The thing is, I have NOT been sending the messages that are being returned to me – messages are being sent by someone (posing as me) to my contacts.
Some of these messages are actually getting through to my contacts, but a large majority are failing to get through and are being returned. 
I have opened the ‘failed messages’ and I can see that whoever is sending these messages is also sending an attachment.  The attachment has MY FIRST NAME as the title (which concerns me a lot) and the file type is ‘.eml’ (which I believe may be a virus).
I have checked my ‘sent’ folder and there is NO record of these emails being sent. 
I have tried changing my password 4 times, ran a boot-time scan with my Avast! Antivir... Read more

A:Yahoo Mail account hacked, being used to send viruses to contacts?

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
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I have a relative who has an e-mail account with Comcast. She has been accessing the account from her Internet Explorer browser. I had no trouble installing and setting up her Comcast account in Thunderbird. But I am not aware of any simple means of importing the address book that she has set up to access from the browser into the Thunderbird address book. Is it possible to import the address book somehow, or is she just going to have to hand enter the data?

A:Solved: Transfer address book from web mail account to Thunderbird?

I found this: http://www.ehow.com/how_5796153_export-address-book-comcast-email.html

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anyways, is there any way for me to delete the email account? I would try and search while in it, but that might be a bit dangerous

A:yahoo mail account hacked: posted in wrong thread I suppose

Ask Yahoo! to delete it.

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I have been unable to insert an address from my Yahoo email address book for some time now and I have decided to ask for help.

All I am doing is opening Yahoo mail and trying to compose a new email to send to someone who is already in my contacts. When I click "to:" or "insert address" my address book shows up. But when I place a check mark and try to "insert checked contacts" I go to this address on a blank page: http://us.mc1612.mail.yahoo.com/mc/kioskHandler

I see that this has been asked before but no one had replied and I can't find the answer doing a search.

Can anyone help?

I have Vista Home Premium 32 using Firefox. The version is the latest version of Firefox but this has happened in many previous versions of Firefox. (I was lazy [or in a hurry] and just typed in the address of the entity to which I was communicating as a work around.)

Wayne Margot

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 CPU 6700 @ 2.66GHz, x64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 3070 Mb
Graphics Card: NVIDIA GeForce 9600 GT, 512 Mb
Hard Drives: C: Total - 305250 MB, Free - 214622 MB; H: Total - 238472 MB, Free - 192816 MB;
Motherboard: , C19/MCP51
Antivirus: Microsoft Security Essentials, Updated and Enabled

A:Solved: Yahoo email unable to insert address from address book

Concerning my post above: I turned on my older XP computer and I had no problem with inserting an address from the Yahoo! address book.

I compared all my settings in both computers and noticed that I had different settings relating to how pop-ups are handled. XP reminded me that the address book takes the form of a pop-up. On my Vista I had pop-ups opening up (?) in a webpage. That is the page which came up blank. After I have corrected the settings, I no longer have a problem.

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When your computer starts sending out spam to everyone in your address book, how can you determine what started it?

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This morning my msn email account had letters from family letting me know that my msn address has been sending emails from my account that contain malicious links. When that family member clicked on the link it started downloading and could not be stopped until she used control/alt/delete to shut off the computer.

Yesterday I had just opened an email account with Gmail and imported my address book. Is this related? Or maybe, is this problem tied to when the gaming system PS3 had its data hacked a few months back--personal data areas were hacked that included email, credit cards, and passwords, etc.? Either way, I need to find where the problem is and fix it.

I went to MSN Live solutions center, downloaded and ran their recommended tool to locate problems--a quick scan found nothing. I am running Nortons Antivirus that came with my Qwest MSN account. My main computer is running XP Media edition, 32 bit, with service pack 3.

Please help me locate the trouble and fix this. I have sent a warning email to my whole address book from my new Gmail account to hopefully prevent others from getting this.

A:MSN email address book hacked, sending malicious links

Update--so far MSN says it sounds like a virus, but nothing was found. We reset the computer to an earlier date, about 8 days earlier, and then Norton's wouldn't run. It had 3 error codes; 3043,1 3040,20011 and 3040,20063. Nortons Fix it didn't work on these codes and after following their recomendations, it still didn't work. Finally uninstalled Nortons and reinstalled. Ran quick scan, found 8 small problems and it fixed those. Ran again as full scan, found 4 more concerns and automatically repaired those as well.

Ran Microsoft Safety Scanner for full scan- nothing found. Ran SpyBot search and destroy--nothing found.

Talked to Qwest, because they were the number Norton's sent me too (Qwest provides my DSL). Qwest took the info and looked at my email account. They noticed the virus links all end in /world.html and many have more in common like modules/Search/world.html Qwest is looking into that, but who knows if they will find where this started? Qwest did say that copies of email sent from my MSN account were being sent to another account, my husband's email. We checked his account- non of my emails are there, except the spam email with the virus link.

This makes me worry--is someone intercepting my email? Maybe I didn't understand. My husband's email is on my account as an alternate in case something happens.
I have not had a chance to contact Gmail yet. It seems like more than a little bit of a coincindence that my ... Read more

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I'm having trouble with Yahoo email, there's a bug in my address book that's ending out bogus advertising to all my address book at times when my computer, modem & cell phone are powered off. I've written to Yahoo but have received no reply so have deleted my address book, Is anyone experiencing the same problems? How can I fix it?

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moving her address book..

A friend is using Juno for her ISP and Yahoo for her e-mail. She wants to switch to outlook express for e-mail. How do I move her yahoo address book to OE? Thanks in advance for your help.

A:Yahoo address book

You can find the instructions here.

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Hello, I have Windows XP and I use Yahoo for my mail. How come whenever I try to forward a e-mail I can't seem to access my address book. I used to click on "TO:" Bcc: or Cc: or "address book" and then they would appear. I also used to type in the first couple letters of someones address and that address would come up but that doesn't work anymore either. Can anyone tell me what I may have done to delete these features?

A:Yahoo address book

Are you using Yahoo? Or are you using an email program to retrieve mail from Yahoo?

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ProblemYAHOO address book pops "up" beneath the current window, when I click on "To:", while writing mail. I then have to click on its icon on the bottom bar to use it.BackgroundI've been using YAHOO for years. The address book has always popped up on top -- which makes perfect sense. The only reason to call it is to use it. Of course, you have to see it to use it.I just switched to IE 7 and have had trouble getting my pop-up management back where it should be. I reset settings in Pop-up Blocker (yes, I found that) ... then thought my google bar installation (also blocks pop-ups) might have been screwed up when IE 7 was installed (I didn't have to reinstall Google tool bar).But well .... kind of looks like maybe rebooting after resetting Pop-up Blocker did the trick for many of my problems; Right now except for one that I know of.

A:Yahoo Email Address Book Ie 7

I'm pretty sure that this is one of those things that is really easy if you know what the trick is. I think I fixed it once before, a few years ago. I simply set something somewhere or something. But I don't remember exactly.

I remember finding the answer using a google search. I got lucky and found it on the first page. All attempts to do the same thing this time have failed.

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im on windows vista
was in a yahoo chatroom a few days ago... there was a discussion about religion.. and because i didnt agree with certain pple in the room, they told me they were gonna hack my yahoo account - they said they were gonna completly block all accsess to any yahoo sites, programes etc... and thats just what they have done... iv tried numerous times to get yahoo tech support but its just a complete waste of time as im recieving no help from anybody at yahoo!
this is the error message i am recieving
sould i do my best to get this problem resolved?
is there any way i can get my account back?
its driving me nuts

A:help me - my yahoo account has been hacked

Closing duplicate.

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Yesterday I couldn't log into my Yahoo! account that I frequently use.I was getting a sign in error.

The day before yesterday I got a messege from one of buddies consisting a geocities address.I clicked on that link and was dirested to a website which resembled Yahoo! mail page and I enterd all my information.The disaster happened.

I could have changed my password if I were able to remember the fictitious ZIP code I provided to get a ".com" suffix in my address.

I sent this mail to Yahoo!

sayanchatterjee_bio said:

Dear Yahoo! help team,
I hope you are the right persons who can help me in this issue.

I logged into my account even today but now my Yahoo! account is inaccessible.I don't
know why it is not working.I'm using this account for two and a half years and I've many
important mails in it.I'm really afraid of my account being hacked.Please return it to me

I am from india but unfortunately I selcted US as my country for having a ".com"
suffix.And for that very reason,I can't remember the ZIP code I provided.But beleive me I
didn't have any bad purpose,I just did it for having a ".com" suffix in my email address.

You can verify my authenticity by many ways.You can do it in any way like.You can ask me
the latest mail I had...which persons sent me the mails...what was written in those
mails..you can ask me to sent the avatar I set in Yahoo Messenger...you can ask me to give
you the c... Read more

A:HELP ME PLEASE...my Yahoo! account has been hacked...

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I believe my @sbcglobal.net account is hacked. It is a domain acquired by Yahoo.

People on my contact list told me they received emails from my account with the single spam link in it.

I looked in my 'Sent' folder and found everything is deleted back to mid-July.

I have notified Yahoo and changed password.
Anything else I can do in the mean time?
Will TCPView log help? If so can I just copy into reply or is there a way to attach?


A:Yahoo account hacked?

Here is how you attach files:Did you change your password on the current computer, or did you change your password on a known secure computer?

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I know someone told me how to stop e-mail addresses from being added to my address book without my knowledge but my memory isn't what it used to be. Will someone tell me how I can stop every tom dick and harry with something to sell from leaving his address on my book. I now have over twenty addresses I do not recognize and would like to not have to delete them every few months as I have been doing in the past. Thanks for your help.

A:Unwanted e-mail address in address book

I see you are keeping details a secret, such as what programs are involved.

If by chance it is Outlook Express, you can try this...
OE->Tools->Options->Send Tab.
Be sure this is unchecked Automatically put people I reply to in my Address Book

But they don't normally appear there if you are not opening the emails and clicking reply. So I am unclear how yours are showing up in an address book?


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I have saved my Address Book from Outlook into a CSV file & uploaded it to my Yahoo Address Book. Most of the data is there but the mobile numbers field is not picked up in Yahoo ? Can anyone shed any light as to why this may happen and offer a possible fix?

Any help much appreciated!

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When inserting contacts from yahoo address book all of the necessary information does not transfer to the "to" block of the yahoo e-mail being sent. This is a new problem. It had been working fine until last week.

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A month ago our Yahoo mail account began emailing all our contacts in our address book. The emails were showing up in our sent items folder. We removed all our contacts from the Yahoo address book. We ran all the scans we could: Malwarebytes, SuperAntiSpyware, Hijack This, etc. as well as full scan on Norton without anything found. We recently created a new Yahoo mail account and added a few fake addresses to our contact list to see if anything popped back as undeliverable -- nothing did for weeks. At that point we felt that the new account was probably safe and copied all our previous contacts into the new account. Yikes, today it began trying to send emails to 20+ people again (I only saw them because they wound up in our drafts folder somehow). Please help, I think this computer has a hidden virus or bot or malware. Any help greatly appreciated.

A:Virus Emailing My Yahoo Address Book

Do you recall clicking on any spammy looking links?

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Some malware has, AGAIN, targeted Yahoo! address book.
SOME Yahoo mail users have discovered that some to all of their Yahoo contacts have received an email message from said Yahoo user.

Symantec's 2006 report of a similar problem.

I do not know how the current malware works, so I cannot provide advice as to that which you should / should not do, other than , certainly be cautious of any email message you receive from a Yahoo account, PARTICULARLY your own account.

Best of success.

A:Solved: Yahoo address book problem

So,Yahoo's getting a drubbing! Ever since i switched to another e-mail,i really lost interest in Yahoo mail.In recent times it's all been a downhill slide for them. They bought Music Match Juke Box (My all time fav.mp3 player) and completely spoilt it! Likewise Yahoo toolbar is a real nuisense!

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Our yahoo mail account was hacked a few days ago and was used to send out a spam website address to people listed in sent mail and contacts. Don't know if this is new but, yahoo has a log that shows who logged in to your account that was available and it showed that someone from Indonesia had logged into our account and a minute or 2 later the spam emails were sent out.
I immediately changed our password and notified yahoo about the break-in.
I was assuming that the problem is at yahoo and not on our computer?

A:yahoo email account hacked

Thanks for letting us know how you handled this immediately
--- Changing your password and notifying Yahoo was definitely the right thing to do
--- Yahoo has been catching quite a bit of heat recently in some other posts
--- However, if it's a password issue, that isn't Yahoo's fault than I can tell
Unfortunately when it is a password issue, even after it's changed, from what I've read, a hacker can have used an alias account to continue what they are doing if they wish to do so
--- I haven't saved any of the articles pertaining to this but if I ever find another one, I probaly should post it asking for opinions on whatever is written
--- Maybe someone can chime in on this perception I have from reading such information

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Hi and thanks for any help that might be offered. I recently downloaded from CNET soem karaoke software and I think this has infected my laptop. Now when I log onto my Yahoo mail, the address book is all messed up. Literally every address is gibberish. I have logged onto my Yahoo mail on a clean PC and the address book is fine. Also, the Google home pages looks OK, but when I enter text in the search bar the autotext fills in weird stuff.I am running Windows XP Professional SP3. I have already run Combofix (which I have now read might have been the wrong thing to do before posting). However, I have the following logs: DDS and GMER, all of which I am posting now. Any assistance would be massively appreciated.DDS LOG:DDS (Ver_09-12-01.01) - NTFSx86 Run by Graham at 7:39:36.89 on 16/03/2010Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_18Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1526.1061 [GMT 0:00]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.e... Read more

A:Msglixgrx.dll found and Yahoo Address Book corrupted.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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My daughter wants to change her hotmail account to a yahoo email account. Is there a way she can transport her hotmail "contacts" into her yahoo email address book?

A:transport hotmail contacts to yahoo address book?


I don't know of an easier way, someone else might.

Start a new message, click the To: button.
Add all the Contacts to the To: window.
Select all the Contacts in the To: window and Cut them, Paste the Contacts in the body of the message.

The Contacts would then appear as:
[email protected],[email protected],[email protected] etc.

The Contacts can then be edited to appear on their own line by clicking Enter at each comma and removing the comma before sending the message so they look like this:
[email protected]
[email protected]
[email protected]
Send the message to the new Yahoo account.

She might be able to use Quickbuilder for the Yahoo Address Book to add the addresses.
It did not work all that well for me.

I have looked it over several ways, and there just does not seem to be an easy way to share the Hotmail Contacts with another messaging program.
Hopefully, as I said earlier, someone else has a better way.

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Emails just went out to my whole yahoo address book. I have AVG 9 up to date. Ad Aware won't run. SpyBot didn't detect any real malware. Malwarebyets got rid of "Hijack.DisplayProperties". HJT is denied access to hosts file. Hosts file appears to be vanilla. I run HJT as admin. Downloaded DDS and GMER. DDS Logs attached, GMER wouldn't run. I have Win7 64 bit. In trying to get rid of it, I have successfully deleted my DVD burner Any help appreciated.

A:Sigh. I'm infected - Spammed my Yahoo Address Book

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEnetsvcsmsconfigsafebootminimalsafebootnetworkactivexdrivers32%systemroot%�... Read more

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I have been fighting with my laptop for too long. It constantly is over-heating and running the fan at full blast. I just did a factory reset about a month ago and it didn't seem to help. Windows Update isn't working and I am stuck with Vista x64 Service Pack 1. Things just seem too clunky to overlook... and my yahoo account has been comprimised (somehow I am receiving spam messages that are from the same e-mail which give a link to a russian dating site), but no matter how many times I change my password someone else keeps logging in to send spam.
This is a cry for help... but also a learning experience (IT student) so advice that is explained is greatly appreciated.
Here's the DDS log:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 7.0.6001.18527
Run by Doc at 9:44:29 on 2014-03-19
#Option Extended Search is enabled.
Microsoft® Windows Vista™ Home Premium   6.0.6001.1.1252.1.1033.18.4094.1944 [GMT -6:00]
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalSe... Read more

A:Laptop problems and yahoo account hacked

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

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Start with the Yahoo! Mail Abuse Form - http://help.yahoo.com/l/us/yahoo/mail/yahoomail/abuse.htmlTo contact Yahoo by email - [email protected]'s the Yahoo! Customer Service phone number for the US - 1-408-349-1572

A:Who To Contact If Your Yahoo Webmail Account Is Hacked

If your account was hacked, please see http://help.yahoo.com/l/us/yahoo/mail/yahoomail/latest/account-18.html for further assistance.

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I didn't find any way to contact Yahoo support on the Yahoo website. It's just one help/FAQ page after the other...

Two days ago my contacts received a spam message from me which I did not send saying I am stranded in the Philippines. However, there was no suspicious activity in my "Recent activity" log and the message was not in my "Sent" folder so I reasoned that I wasn't hacked but what happened was spoofing. Right? I changed my password anyway.
But now, I'm not receiving any emails sent to me by friends. My friends receive a MAILER-DAEMON failure notice telling them that the message they wrote me couldn't be sent "to the following address": [email protected] But that username which is supposed to be mine is actually different from mine by one character (there's an extra "o")! Also, my contacts have all disappeared from my Contacts list; but they do appear in the drop-down menu when I compose a new message, in the "To" field. What is all this about? Please help.

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Hi - Yahoo account - never used on mobile phones tabs - ONLY used on home wifi machines -windows box, laptop and android tablet.
Discovered a "recent activity " of SAFARI IOS .. uh oh. I have no Apple devices or use safari.
How Yahoo let a session with different device and browser in without two step verification is very troubling , and if so, how they got past it ( my phone ) really freaks me out .

I immediately changed password , which deleted this recent activity log , all i've posted is what i saw - the city was correct .but no IP to see if it was from my service provider and just a browser heading error ( I wish..)
There has been NO changes to my account that i can see, ive changed all passwords , checked email forwarding and settings done al the stuff ive read to do - but i am really shaken .,

If someone went to all that trouble to get through two step verification then they must have done something..
I found out I have to write to Yahoo to request log on history. I am hoping this will give me insight to what the extent of hackers activity was.

I am only using direct cable internet access now in case it was neighbour.

What should i do next? and is there any chance it was a wrong browser interpretation?

Thanks for any light your experience could shed on this

A:Yahoo account with 2 step verify hacked -how? what next?

I have moved this to general security, because it doesn't appear to be an issue that involves malware cleaning on your computer

Yahoo along with other websites that keep and allow you to access log in information, do quite often make mistakes about browser detections
I frequently get facebook alerts warning me about a log in from an unknown browser or computer, shortly after I log in using IE11
It get told it is safari, firefox, Mozilla or chrome. It almost never says IE11. It gives my current IP number but a totally different location

Changing passwords and making sure 2 step authentication is a good idea and helps to prevent problems and unwanted access
It does sound like Yahoo is being its usual inefficient self and misidentifying you.

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Please let me apologize in advance for being a noob. This is my better attempt to comply with the posting requirements. I previously posted in another thread but left out some important things. I marked it as 'solved' and started a new thread. The zip files are still attached to the old thread at: http://www.techsupportforum.com/f50/...ok-466908.html

Last week, I clicked on a pop-up disguised as a warning about an attack from Microsoft Security Essentials. The situation felt terribly familiar to what I had done last year with an infected pop up disguised to look like Microsoft Security Center. Both times I backed out without fully downloading and the last time I was for sure left with an infection.

The symptoms are different, though. At that time, the security software I was using (Windows Live One Care, I think) kept detecting & removing the infection - which would just have returned (and sometimes with some friends) by the next scan.

This time, MSE detected and removed 4 programs (they were also listed as quarantined items - which have since been removed through the MSE control panel). Since they were removed, all MSE scans come back clean. I also downloaded and ran TrendMicro House Call which came back clean as well.

These are the 4 programs that MSE found and removed:


file:C:\Users\sq\AppData\Local\Temp\jar_cache7459852312126470690.tmp->m... Read more

A:Hotmail account spammed address book

BUMP, please

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I recently began receiving emails from my friends asking me to stop spamming them with advertisements. I immediately suspected I had been infected with a virus. I was confused because I don't use a local mail client at all, just yahoo mail through a web browser. I can even see the spam messages in my sent folder. I searched around on Google and realized my first step should be to change my password - done.I also downloaded Malwarebytes and ran it. I post the log in a minute.I also downloaded Microsoft Security Essentials and ran it (since my Norton had long ago expired - I know my bad)I also downloaded and ran ATF ClenaerI also downloaded and ran SuperAntiSpyware FreeI also downloaded and ran Dr. Web CureIt.I basically followed this post's instructions http://www.bleepingcomputer.com/forums/t/261589/yahoo-mail-virus/ since my problem was so similar to that guy. I post all the logs in a minute. Am I safe now? or do I have additional actions I should take. Thanks in advance for assisting me.Running Windows XP Home Edition SP3 with 512MB RAM (this is a slow Inspiron 1300)

A:Yahoo Mail got hacked

SUPERAntiSpyware Scan Loghttp://www.superantispyware.comGenerated 03/27/2010 at 06:12 PMApplication Version : 4.34.1000Core Rules Database Version : 4739Trace Rules Database Version: 2551Scan type : Complete ScanTotal Scan Time : 04:31:55Memory items scanned : 224Memory threats detected : 0Registry items scanned : 5811Registry threats detected : 67File items scanned : 59074File threats detected : 3Adware.CouponBar HKLM\Software\Classes\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455} HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455} HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455} HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\Implemented Categories HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4} HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4} HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\InprocServer32 HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\InprocServer32#ThreadingModel HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\ProgID HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\Programmable HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\TypeLib HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\VersionIndependentProgID HKCR ... Read more

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My Yahoo mail has been sending msgs to my contacts, including myself. I've deep scanned with my spyware and anti-virus programs. Changed passwords. Anything else I should do?

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I use AVG and update daily. I just updated and ran scans with AVG, Malwarebytes and Superantispyware but found nothing What to do now?

A:My AT&T Yahoo E-mail got hacked

It appears my password was hacked. I created a new one and it looks like the problem is solved.

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I want to switch to Yahoo Premium from AOL. What is the best way to do this? Does it cost anything? Are there any free tools to help me do this?

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If your Yahoo Mail has been hacked, first go to: http://help.yahoo.com/l/us/yahoo/mail/classic/contacts/spam-03.html for help from Yahoo Mail.
You must do this ASAP in order to have a chance of restoring your messages and saving your Address Book/Contacts.

If you use Yahoo! Mail Classic: click here.
If you use the All New Yahoo! Mail: click here.

To restore your Yahoo! Address Book, fill out this restoration form. You must do this within 24 hours in order to have a chance of saving your Address Book.

Go to this page and fill out the form: http://help.yahoo.com/l/us/yahoo/mail/classic/abuse.html

You will be asked for specific information regarding the hacked email, including the HEADER – which IDENTIFIES the HACKER. The way this works is that the hacked email message itself contains certain information in the Header relating to the hacker's identity. The Header contains an Internet Protocol (IP) address that corresponds to the sender's Internet service provider (ISP).

To located the Header:
1. Select and Open the hacked email.
2. Look to the very bottom-right corner of the email and select Full Headers.
3. You'll then see a long list of technical information, most of which will not be easily readable.
4. Look for a line that says something like Received: from [123.456.78.91]
5. That number is what Yahoo is looking for. Copy it to yo... Read more

A:If Your Yahoo Mail Has Been Hacked -- Here's Help From Yahoo

Nice info Sue.

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Old system has win 98+..loved it better.....,, but how do I copy my e-mail address book to Vista on new pc....HP???????

A:e-mail address book

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Hello and thank you in advance for helping me with this.

Last week, Microsoft Security Essentials detected and removed the following 4 programs:








containerfile:C:\Users\sq\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\NZKNTEO4\s2[1].htm
file:C:\Users\sq\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\NZKNTEO4\s2[1].htm->(SCRIPT0000)

Since then, all MSE scans come back clean. I also tried running a scan with Trend Micro House Call, which also came back clean.

Today, everyone in my hotmail address book received an email from my account with only a link to a hazardous google site.

I checked my 'Send' folder an see no such emails being sent. For security, I already changed my email password but don't think that was the only problem.

Here is the DDS scan and the Attach and GMER fil... Read more

A:[SOLVED] Hotmail account spammed address book

I should add that the infection that happened last week was due to a pop up that I clicked on that was disguised as the MSE security software. I did click on the link, but backed out & shut down through the task manager before completely downloading. I'm afraid it was too late, though.

Nothing was changed in Hotmail to my knowledge, i.e. contact list was not deleted. I deleted the contents myself and left only a second email I use to see if more messages get sent out. So far nothing today....

I hope I'm being thorough enough, but if I could provide anything more, please let me know.

Thank you,

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HiMy Yahoo email acct was hacked and 2 emails (separated by 7 days) with a link to a site advertising drugs sent to all my contacts.I've changed my acct P/W but don't understand how it happened and whether my PC is compromised. It hasn't recurred since 7th Oct.Thanks for any help and I attached the TCPView file.Forgot to say: XP sp3, AVG free (+anti-spy) - but not the very latest version available now, Comodo F/W, Spywareblaster. Sky Netgear Router via ethernet. Scanned with AVG and Housecall (Trendmicro) - Nil.Have contacted Yahoo security a la the stickie.

A:Yahoo Mail acct hacked

Sorry for the delay. The log looks clean. My guess is they brute forced your account. Since you have not had an issue since you changed your password, that is the most likely scenario.

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Ok, long story short, I'm trying to find a girlfriend right now, and while I feel like I'm knowledgeable enough to stay safe, I think one may have slipped through the cracks.

A girl claiming to be from craigslist emailed me and said she was interested. She sent pics, the scan didn't pic up on anything, I downloaded them. They were all .jpg files, and I figured only .exe or other weird extensions would be viruses or the like. After sending pics back and forth, I wanted her to prove she was real, and send I wouldn't send anything else until she did. She then said "That's fine..." and attached was a photo I *think* came from my computer. I haven't been able to find the photo in question on my computer, so it may mean they TOOK IT from my computer somehow, or some other explanation may be to blame.

For now, I'm assuming very bad hack. This is alot worse, because I do my banking online. While I know they have secure servers, I had some credit card info saved in temporary files I think. So now, I'm on my roommate's computer, I took my hacked computer offline, I'm running AVG Anti-Virus, Malware Bytes, and Spybot all at the same time, I deleted all my internet files (I pretty much only use chrome), and I obviously deleted all files related to the incident.

I found out after how easy it is to get someone's IP from a Yahoo email, so I saved one of the emails in case I want to trace back to the person doing this.

So, where yo... Read more

A:I my computer may be hacked through Yahoo! Mail

If you send email from yahoo all that shows up is the yahoo IP address not yours.

Can you post the headers from the email that you saved along with the logs of the scans you ran?

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It is about a year that my facebook pages & yahoo emails have been hacked.. I have found that facebook page had sessions from a wrong address but right browser. In addition in one of facebook pages igoogle apps have been added. I have been offered friends directly from my yahoo email contacts & a few days ago after I deleted my facebook pages a few communication emails with facebook (incl. offered friend) have been erased from my email address & I hardly use the email address which was half frozen.
The password of yahoo emails had to be changed extremely often because I couldn’t get the signing window with the security seal. In addition when I typed on firefox the email ulr it has been changed to another ulr & I received the wrong signing window. Chrome couldn’t find such ulr.
2 months ago I booted my computer to factory state, but everything has returned. I have run daily scans by McAfee which few days ago first time found & deactivated almost 200 trojans/cookies. Windows Defender also quarantined a few programs. In additions I have run scans by malware bytes, spy doctor, spy bot & agv but none have found malware.10bt malware fighter found windows registry, short cuts, privacy & junk files faulty.
How I get out of this mess?
Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz, x64 Family 6 Model 15 Ste... Read more

A:Facebook & Yahoo mail hacked

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Using Windows 7 starter edition
No changes made recently.
scanned by bitdefender with no virus detection on 13/3/13
received mail back from contacts in my address book on 13/3/13 and 14/3/13
with this subject:  
Re: Re; No subject
don't know what to do??

A:Infected: Mail going out from address book

Hello, why do you say the outgoing mail is infected?Are you sending the mails or are they being sent in an unknown reason?Have you changed your email pasword and do it still occur? MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.  >>>>> Please Download TDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan results. >>>>> ADW CleanerPlease download AdwCleaner by Xplode onto your desktop.•Close all open programs and internet browsers.•Double click on adwcleaner.exe to run the tool.•Click on Delete.•Confirm each time with Ok.•You will be prompted to restart your computer. A text file will open after the restart.•Please post the contents of that logfile with your next reply.•You can find the logfile at C:\AdwCleaner[S1].txt as wel... Read more

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