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Windows 7 crashing in sleep mode

Q: Windows 7 crashing in sleep mode

Windows 7 crashing in sleep mode
I've had Windows installed from scratch on a PC I put together last year.

Shortly after New Years, I started having problems with Windows crashing when the machine went into sleep mode. It was an intermittent problem at first....I would hear the computer come back on after wiggling my mouse, the fan would go on etc. but nothing would be sent to the monitors.

Windows 7 Ultimate 64 bit
ASUS M4A79XTD Evo
4 GB Patriot Ram
ASUS EAH5770cu video card
Soundblaster X-Fi Titanium Fatal1ty
Western Digital 1 TB hard drive
LG Blu-Ray drive

Then, I'd force a hard reboot, and sometimes it would come on....and then sometimes I'd end up at a black screen, and have to reboot a second time.

I updated the majority of mobo drivers, flashed the BIOS, etc. The only thing I haven't been able to do is update the hard drive controllers....for some reason every time I try to run the executable to change those, it launches ATI Catalyst Manager for my video card. I figure there are some remnants of the install files from Catalyst Manager sitting around on the hard drive. I looked for the Windows Install Cleanup Utility, but it's no longer available.

The problem seemed to go away.

But the last several days, it's been happening *every* time it goes into sleep mode. And this last time, when I rebooted, I got a blue screen error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.28
Locale ID: 4105
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88004A91D80
BCP3: FFFFF880009E2528
BCP4: FFFFF880009E1D90
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\022511-37502-01.dmp
C:\Users\Pleb\AppData\Local\Temp\WER-106377-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any ideas as to what can be causing this?

Plef5919

RELEVANCY SCORE 200
Preferred Solution: Windows 7 crashing in sleep mode

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows 7 crashing in sleep mode

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 72.4

I've had Windows installed from scratch on a PC I put together last year.

Shortly after New Years, I started having problems with Windows crashing when the machine went into sleep mode. It was an intermittent problem at first....I would hear the computer come back on after wiggling my mouse, the fan would go on etc. but nothing would be sent to the monitors.

Windows 7 Ultimate 64 bit
ASUS M4A79XTD Evo
4 GB Patriot Ram
ASUS EAH5770cu video card
Soundblaster X-Fi Titanium Fatal1ty
Western Digital 1 TB hard drive
LG Blu-Ray drive

Then, I'd force a hard reboot, and sometimes it would come on....and then sometimes I'd end up at a black screen, and have to reboot a second time.

I updated the majority of mobo drivers, flashed the BIOS, etc. The only thing I haven't been able to do is update the hard drive controllers....for some reason every time I try to run the executable to change those, it launches ATI Catalyst Manager for my video card. I figure there are some remnants of the install files from Catalyst Manager sitting around on the hard drive. I looked for the Windows Install Cleanup Utility, but it's no longer available.

The problem seemed to go away.

But the last several days, it's been happening *every* time it goes into sleep mode. And this last time, when I rebooted, I got a blue screen error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.28
Locale ID: 4105
Additional information about the problem:
BCCode: 1000007e
BCP1: F... Read more

A:Windows 7 crashing in sleep mode

Please provide this info: http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 70

I have never any problems with the computer before, and I don't download anything really, but my virus protection keeps telling me strange things, and the hijack this log looks awful...and I will post it here...any help would be appreciated

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:48:37 PM, on 11/8/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Google\Google Desktop Search\Goog... Read more

A:Computer must have a virus- please help, windows explorer crashing and no sleep mode

The computer is constantly crashing window explorer and it will not go into sleep mode at all...please let me know if you see anything wrong with my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:00:17 PM, on 11/9/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe ... Read more

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RELEVANCY SCORE 64

This problem started recently. I had not installed anything new I can think of. I've been trying to use Restore Points. It seems to work until I get another "Windows Critical Update", but I may be wrong about the link between the two.

Basically, nearly every time I leave my computer for any length of time, I come back and discover that I cannot awaken it by pressing on the keyboard or mouse keys. I press the reset button on the front of my computer and get an error saying Windows did not shut down properly. (I think you know the rest.)

I look at the errors and it's always a blue screen.

I think I have read all the instructions and prepared a file using the dm log collector. The resulting ZIP is 2MB. When I tried to attach it here, I get an error saying 413 Request Entity Too Large. But the maximum is 8MB, so I'm not sure how to proceed.

I would be grateful for any help.

A:PC Crashing While in Sleep Mode

Try upload it again please

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RELEVANCY SCORE 63.2

Hi! First of all, thanks a lot for any help you can provide, I'm having some weird crashes when the computer goes into sleep mode. During normal use, all seems to go fine, I stressed the machine with some 3d renders for a few hours and it stood perfectly, the problem is just when it goes to sleep.

Computer is a Sager 7280 with Windows Ultimate 64 retail, recently installed and just a few programs installed, a RAID 0 of hybrid drives, 12 GB of RAM and an Nvidia 840M with a i7 980

Thanks a lot!

A:New Laptop crashing when going into sleep mode

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:





Quote:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: Driver Reference ).
Please pay particular attention to any dated 2008 or earlier:

Code:

wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401) - Wacom(tablet) Mouse Filter - http://www.carrona.org/dvrref.html#wacommousefilter.sys
PdiPorts.sys Thu Nov 16 19:31:16 2006 (455D02D4) - PdiPorts Device Driver - ht... Read more

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RELEVANCY SCORE 63.2

not sure why ... shouldn't even be going into sleep mode

A:bsod ... keeps crashing after sleep mode

Welcome
Your reports point to your graphics driver, update at the company website
Dxgkrnl.sys file descriptionProductname:Microsoft? Windows? Operating System Description:DirectX Graphics Kernel Company:Microsoft Corporation

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RELEVANCY SCORE 62.8

Hi,

I've been posting on another forum for a few weeks trying to solve a problem where my computer restarts itself (or just freezes since I turned off auto-restart) in sleep mode. It never crashes when I'm using it - it's only when I come back to it after several hours that I find it unresponsive and unable to be awoken. Prior to turning off auto-restart, when I would come back, it would have restarted. I don't know what's causing it, and since there is no actual BSOD that I SEE, I can't troubleshoot on my own!

Through the other forum, I have updated all my drivers, BIOS, uninstalled McAfee, done a clean boot, etc. Nothing has worked, so they sent me to you.

http://www.techsupportforum.com/foru...ml#post6942658

I've attached the two requested files.

? OS - Windows 10 Home factory/pre-installed
? 64 bit
? Approximate age of system (hardware): less than a year
? Approximate age of OS installation (if you know): less than a year
? Have you re-installed the OS? no

Laptop
? Processor: Intel Core i5-5200U CPU @2.20Ghz with 4 GB RAM
? Video Card (I'm not sure how to find this! Intel HD Graphics 5500...?)

? System Manufacturer: HP
? Exact model number: 360 Spectre (13-4000ne)

Thanks!

A:Computer Crashing / Frozen in Sleep Mode

Hi. . .

You may not see the BSODs, but they are occurring - 22 of them so far since Windows 10 was installed on 19 December 2015.

The BSODs started within 24 hours of installing Windows 10 on 19 December. This tells me that you're more than likely dealing with unknown hardware failure of some kind. However, there is a slim chance that it could be a driver issue. Unfortunately, the dumps are incapable of telling us the exact piece of hardware that is failing.

2 of the BSODs occurred in December 2015. One of them listed your Intel wifi driver as the probable cause -

Code:
Netwbw02.sys Thu Apr 16 08:33:36 2015 (552FAC20)
Your wifi adapter is listed as "Intel(R) Dual Band Wireless-AC 7265".

Check for a driver update - (if you have not already done so -- I read your other thread) -

https://www.sysnative.com/drivers/dr...d=NETwbw02.sys

The other 20 dumps were nearly identical to each other, all with the same bugcheck -

0x7e (0xc0000005,,,) thread threw an exception. The exception = 0xc0000005 = memory access violation

The probable cause on all 20 dumps from 2016 was the same - Intel graphics -

Code:
igdkmd64.sys Mon Dec 21 23:25:12 2015 (5678D0A8)
The Intel graphics driver is from December 2015 (so it's pretty new) and needs to be updated, but I doubt that you'll be able to find an updated driver -
https://www.sysnative.com/drivers/dr...d=igdkmd64.sys

System freezing is a hardware issue and something that I unfortunatel... Read more

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RELEVANCY SCORE 62.8

Sorry to call it a sleep mode i'm not entirely sure what it is but it's the default option for the key next to the search bar before the computer lock. When highlighted it says, "Keeps your system in memory and puts the computer in a low-power state so that you can quickly continue working."

Essentially what happens is i click the button (mostly by accident as i just switched from xp) and the computer shuts down immediately without doing anything. I'm like sure sleep mode ok and click the mouse and sure enough the computer spins back to life. Only as soon as it spins up it shuts off again then 3 seconds or so later it spins up again, rinse and repeat until i pull the power. I did try the power button to no avail.

Now the computer runs fine if i don't touch this button. I assumed it was a faulty powersupply, as i didn't associate the problem to the button at the time, so i took it out and sent it in to get fixed and put my old computers powersupply in and it booted right up and worked fine for a day until i clicked that button in which case the comptuer did the exact same thing.

I just finished building the computer.

intel quad core 9450
4 gigs of ram
ati 4870
apevia 600w psu (the one i returned was a corsair 750w)

i'm using ultimate x64.

hopefully i can figure this out, thanks.

A:Vista 'Sleep Mode' Crashing the computer.

This is fairly strange and I don't really have any ideads at the moment. But I was just going to tell you that you can change what that button does in the Power Options:

Control Panel > Power Options. Click on "Change plan settings" for the current power plan, then click "Change advanced power settings". Expand the "Power buttons and lid" section, then the "Start menu power button". Select what you want it to be, et voil?.

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RELEVANCY SCORE 62.8

SF_28-03-2013.zipHello everyone. This is my first time posting so I apologize if I've done anything incorrectly.
I have a problem with a desktop computer that appears as though it's gone into a sleep mode after it sets idle for a decent amount of time (not sure of exact time). However, when I move the mouse or press buttons on the keyboard, nothing happens. The blue power light on the monitor just continues to flash as if there is no signal. I have checked and rechecked to make sure that I have turned off all settings related to sleep or hibernation modes. The only way to get it out of this state is to do a hard reset and then everything comes back up and it works fine. It does throw the message that "windows was not shut down properly" when it starts back up. When it goes into that "sleep mode," the fans are all still running and the lights on the keyboard are on. I went through your tutorial on uploading my dump file as a zip and I have attached that to this post. I recently upgraded the processor in this computer from an athlon II and updated the video card drivers from nvidia. As far as I know, the bios on the motherboard and all other drivers are up to date. I have posted my complete system specs in my profile. I would very much appreciate any help or advice that anyone may offer. Thanks

A:Desktop appears to go into sleep mode, but actually crashing

Welcome
Files are not attached, please try again and you will be helped.
Screenshots and Files - Upload and Post in Vista Forums
Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 62

Hello, I have Windows Vista Home Premium 32 bit installed on my Dell XPS M1330. The problem I have is extremely annoying and I have no idea how to solve it. Many times when I try to take my laptop out of sleep mode it turns on (fans are on, CPU is running etc.), but I get a black screen. No matter what I press, nothing happens, so I have to shut the computer off (by pushing the power button) and turn it back on. Then I get the Blue Screen (where it asks you if you want to turn on Windows normally etc.)

However, this does not happen every single time I put my laptop into sleep mode because sometimes it will come out of sleep mode just fine.

Please help me find a solution to this problem! Thanks!

Some Additional Info:
I don't have any USB devices attached to my laptop when this occurs nor do I have any automated tasks scheduled.

A:Laptop randomly crashing after entering sleep mode. Please help!

Hallo tcc888, there is a great number of possibilities for the cause of sleep mode problems.
From what you have described a good place to start is to look for chipset & graphics driver updates also if you click on the link i have attached it this tutoriaal will help you work through the process of elimination.

Power Options and Sleep Mode Problems

I hope this is of some help

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RELEVANCY SCORE 61.2

My laptop would crash overnight while I am asleep every few days. I would have it be on sleep mode before I sleep, then the BSOD would be on when I wake up in the morning. Google Chrome or MS Words are usually the only programs that are open before I put the laptop to sleep. Unfortunately, I know nothing to very little about operating technicalities of computers. I would appreciate any sort of help!

EDIT: The attached file was not renamed to my user name. The second post is the attachment that has the name edited. Sorry!

A:BSOD computer randomly crashing overnight while in sleep mode

Oops, the attached file was not renamed. Here's the renamed file. Sorry about the double post.

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RELEVANCY SCORE 54.8

Hi,
I've had this problem intermittently on my laptop for the past 2 years however it has been occuring more often recently.

Basically sometimes when I click the sleep button on Windows 7, the screen fades to black as usual. However the fan keeps running (sounds like when it's on full load) and the power button light stays on endlessly. I always have to force shut it down and restart it.

What can be the issue?
Thanks.

A:Laptop freezes between entering sleep mode to being in sleep mode

Hi joseph10444.

Such a situation may occur when some driver (mostly the PnP device drivers depending on the ACPI configuration) fail to response within a stipulated time period during the power state change.

Let us see some data. Upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.
Those files will give us a closer look to the issue.

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RELEVANCY SCORE 54.8

I just had the fan replaced, and now when I use F4 to put the laptop in sleep mode and then close the lid, it remains in sleep mode when I open the lid.  Same thing occurs when I close the lid (no F4) for sleep mode and then open the lid.  However, when I select Sleep on the Windows 7 Start Menu and close the lid, the laptop does resume when I open the lid. NOTES:- Before replacing the fan, I used F4 for sleep and resume, because when I close the lid I would sometimes find the fan running the next morning- BIOS is up-to-date- Keyboard and mouse are set to wake PC- Power Options Settings:   - Allow hybrid sleep set to OFF and Hibernate set to NEVER (As they always have been)   - USB Settings > Disabled USB selective suspend settings  (These were enabled) While this isn't a huge problem, I would like to have things working as before, preferably without having to go back to the Lenovo certified shop. Thank you in advance for your help. Jeff

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RELEVANCY SCORE 54.8

hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

i am attaching the msinfo32.nfo, driverview.txt...

and one more thing... i dont have problem of bsod... thanks..

A:Laptop freezes between entering sleep mode to being in sleep mode

Original Thread

Laptop freezes between entering sleep mode to being in sleep mode

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RELEVANCY SCORE 53.2

I have windows 7 home premium x64. This is an upgrade that came with my HP DV7 laptop purchased one year ago that I am just now getting around to installing.
After the upgrade on Wednesday, I have been getting intermittent (but frequent) crahses BSOD and just shutting off completely when my laptop goes to sleep (i.e. closing the lid, or sometimes just when it sleeps on inactivity.)

Attached is my Windows_NT6_BSOD_jcgriff2 folder and my perfmon report html.

Any leads as to what to try would be greatly appreciated.

A:Upgrade to Windows 7 now Crashing on Sleep

Welcome to SF.





Quote:
Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+12d9c )


Update display driver:
Driver c:\windows\system32\drivers\atikmdag.sys (8.1.1.859, 4.79 MB (5,020,672 bytes), 7/13/2009 2:59 PM)

Update Atheros wi-fi adapter:
Driver c:\windows\system32\drivers\athrx.sys (2.0.0.74, 1.33 MB (1,394,688 bytes), 6/19/2009 7:09 PM)

Update Realtec network driver:
Driver c:\windows\system32\drivers\rtlh64.sys (6.213.1110.2008, 180.50 KB (184,832 bytes), 7/27/2009 6:41 AM)

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RELEVANCY SCORE 53.2

The system does crash randomly and is not repeatable with anything found so far. One strange thing is that when the PC goes into sleep, the mouse is shut down, but when it goes into hibernate, the mouse is restarted and again shut down - this looks like it is waking the PC and causing the crash.

A:Windows 8 crashing on hibernate or sleep

Just noticed that if I change the Hibernate time under Advanced settings, Windows crashes when it starts sleep. After reboot, everything works and it is repeatable.

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RELEVANCY SCORE 52.4

Ive had windows 7 ult installed now for just over a week, and the on single issue ive been having with is, I put it to sleep every night, when i try and bring out of sleep everyday, it comes up fine to windows logon screen, but then crashes to blue screen within a couple seconds. This happens everyday.

Other than that I have no other stability issues.

As far as I know all my drivers are up to date and i have no idea what else to do...

A:Bringing windows out of sleep crashing issues

Not t o thread jack, I've had problems with "waking" my computer, but I think its because I have a slightly underpowered PSU: AMD Phemon x3 2100mhz, GeForce 9600 GT OC, 1 SATA HDD, 2 IDE HDDs, 1 SATA DVD-RW, 1 USB HDD.

When I did try wake my computer, I would hear the GPU fan & CPU fan kick on, and after afew seconds I would hear the HDDs switching on. As soon as one of them clicks on...power goes out (so to speak). I have not narrowed it down to which HDD it is, because for now I do not let W7 go into sleep/hibernate mode.

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RELEVANCY SCORE 52.4

My Dell XPS 9000 desktop was running smoothly prior to last night's Windows 8.1 Update 1, now unable to come out of sleep mode. It initializes, but then quickly dies. Powering up manually is successful, no error messages after.

Have searched the issue with no returns and attempted to update the driver for my ATI Radeon HD 4850, but was unsuccessful (?) The AMD Catalyst software installed, but the driver install itself failed. Current driver is 'ATI Radeon HD 4800 Series (Microsoft Corporation - WDDM v1.1)'

Any help diagnosing would be greatly appreciated!

AH

A:After Windows 8.1 Update 1, crashing coming out of sleep

I was just about to ask a very similar question. My laptop won't come out of sleep mode either. I close the lid or put it into sleep mode manually and it won't wake up. I have to hold down the power button to restart. I've mostly messed with the power setting to no avail. It seems like there is something preventing it from waking up, rather than the "won't go to sleep" problem that earlier versions of Win8 were having.

I have a suspicion that it has something to do with how 8.1 recognizes my Intel graphics chipset and Nvidia card. But really, thats just a suspicion.

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RELEVANCY SCORE 52.4

My desktop was running smoothly prior to last night's Windows 8.1 Update 1, now unable to come out of sleep mode. It initializes, but then quickly dies. Powering up manually is then successful, no immediate error messages after.

Have searched the issue with no returns and attempted to update the driver for my ATI Radeon HD 4850, but was unsuccessful (?) The AMD Catalyst software installed, but the driver install itself failed. Current driver is 'ATI Radeon HD 4800 Series (Microsoft Corporation - WDDM v1.1)'
Any help diagnosing would be greatly appreciated!
AH

A:After Windows 8.1 Update 1, crashing coming out of sleep

Restore it back to one day before the update that should do it, hopefully you do have restore points.

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RELEVANCY SCORE 52.4

I've been trying to fix this for a couple weeks, reinstalling windows and tests hardware and nothing. Windows will work for a couple days and then randomly it'll just crash windows after turning back on. I'm thinking it's a possible driver issue but not sure. Explorer.exe will crash too if I click on anything. It will get worse and worse until I just can't boot windows and everything is slow, can't use safe mode, can't use system repair and keyboard and mouse randomly wont work sometimes if i make it to the log in or system repair menu. I can't pinpoint the issue. I thought maybe it was memory issues from ram or HDD or even faulty motherboard.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.49
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88001149700
BCP3: FFFFF8800A08C0E8
BCP4: FFFFF8800A08B940
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

A:Windows 7 crashing after waking up from sleep or being shut off.

Hi there,

Additional information is required.

1. Download this file to your desktop or other convenient location,


2. Double click on the file to run it.

3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.




This is just a guess but try turning off selective suspend,

USB Selective Suspend - Turn On or Off

A chkdsk /r would be worth trying as well,

Disk Check

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RELEVANCY SCORE 52.4

Good evening,I have a Thinkpad W510 (4319-29G) running Windows 7 Pro 64bit. The system is loaded with the latest software and drives from Lenovo including BIOS 6NET74WW (1.34), upgrade was done Dec 7th (windows update performed Dec 15th).The machine has- 8Gb RAM- nVidia Quadro FX880M, driver version is 8.17.12.5896, 7-9-2010 and video card BIOS is 70.16.5f.0.b- dual harddrives,   - one Seagate Momentus XT 500Gb (ST95005620AS) FW rev SD23 in the main location with C: and some other partitions   - one Hitatchi 320 Gb (HTS723232L9SA60) FW rev FC4ZC50B in the bay.- Intel Centrino Advanced-N 6200 AGN, driver version 13.3.0.24, 7-14-2010- Intel 82577LM Gigabit Network Connection, driver version 11.5.10.1030, 7-22-2010 Recently I have experienced crashes of multiple windows components at resume from sleep and hibernate.It seems to happen when swithing location (from work to home) and thus switching from docking station with wired network connection to no dock and wireless network connection (dont know if this has any bearing but anyway).In the event viewer I typically have some 6-12 application errors logged. Sample output from event viewer is: Log Name: ApplicationSource:Application ErrorEventID:1000Level:ErrorLogged:2010-12-15 20:30:02Task category100)Keywords: ClassicComputer: xxxxxxx (my computername) Then for each application the following detailed data is written in event viewer in the general tab:#1Faulting application name: rundll32.exe_nvi... Read more

A:Windows explorer + other windows applications crashing regularly at resume from sleep and hibernate

This same error occurs with my ThinkPad X1 Carbon when I connect to or disconnect from my ThinkPad Onelink Pro Dock. Were you ever able to resolve this issue?

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RELEVANCY SCORE 52

It crashes after waking from sleep. Sometimes it takes 2 or 3 restarts until I'm able to get back into the OS.

Attached is the dump file.

Thanks in advance,

Ben

A:Windows 8 Release Preview crashing upon waking from sleep

Please provide this info: http://www.eightforums.com/crashes-d...tructions.html

A couple of problems were noted when I ran the memory dump:

You have the 2005 version of ASACPI.sys installed - it is a known cause of BSOD's in Win7 systems. I suspect that it'll do the same thing for Win8 systems. Please go to the Asus website and download/install the ATK0110 ACPI Utility driver for your system/motherboard. If you can't locate the driver, please provide the exact make and model of your motherboard.

Your optical mouse drivers date from 2009. Please uninstall them and use the default Windows mouse drivers to see if that helps.
If you need the functionality that these drivers offer - please ensure that you get an updated version of the driver that's dated from after the release of Win7 (at a minimum).

The BSOD blames your ATI drivers. Please:
- uninstall your current ATI drivers
- use this procedure to install the DRIVERS ONLY: ATI video cards - DRIVER ONLY installation procedure

More info on the STOP 0x116 error that you are getting: STOP 0x116: VIDEO_TDR_ERROR troubleshooting - Windows 7 Forums

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Co... Read more

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RELEVANCY SCORE 52

So, out of the blue, my windows 8.1 system keeps crashing.   Out of nowhere my browser won't load new pages, and if I try and close it, I will no longer be able to click anything and will have to force a shutdown.  On top of that, the browsers will ocasionally glitch out, and I will see the desk top very briefly, and then back to the browser.  It also will constantly wake itself up when I try to put it to sleep, I do not know what the hell is wrong with this thing, but I have been having so many problems I'm getting enraged dealing with it all.  
 
Now instead of that, it just spazzes across the damned screen.  I HAVE NO IDEA WHAT THE HELL IS GOING ON.
 
No idea if this is the right place, but I'm going to guess it is.  If not please move it.  

A:Windows 8.1 keeps crashing for no reason, won't sleep, and browsers glitch out

Sounds as though you may have a bad virus or malware infection.  Try posting this in the  sub forum. ( Am I infected/ What to do)

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RELEVANCY SCORE 51.2

Hello there.

I upgraded from Windows 8 automatically without a fresh install. Before I upgraded, Windows 8 would go into sleep mode after 15 minutes of inactivity.

Since then, I have tried many things to get sleep mode to work.

This is my powercfg -energy report.

Power Efficiency Diagnostics Report
Computer Name MEDIACENTRE-PC
Scan Time 2015-11-30T21:27:17Z
Scan Duration 60 seconds
System Manufacturer Gigabyte Technology Co., Ltd.
System Product Name Z68X-UD3P-B3
BIOS Date 02/21/2012
BIOS Version F8
OS Build 10240
Platform Role PlatformRoleDesktop
Plugged In true
Process Count 125
Thread Count 3161
Report GUID {80dc217e-2a25-48eb-a294-90afb8e33243}
Analysis Results
Errors
Power Policyower Plan Personality is High Performance (Plugged In)
The current power plan personality is High Performance when the system is plugged in.
Power Policy:Minimum processor performance state is 100% (Plugged In)
The processor is not configured to automatically reduce power consumption based on activity.
Power PolicyCI Express ASPM is disabled (Plugged In)
The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Driver Name \FileSystem\srvnet
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when t... Read more

A:Windows 10 Sleep Mode

try this, it worked for someone the other day
http://www.sevenforums.com/tutorials/35767-sleep-return-timeout-unattended-wake-up.html
 

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RELEVANCY SCORE 51.2

I think I have tried everything but windows 10 will not go into sleep mode without manually doing it from the start/power button, has anybody struck this issue and have they resolved it? any help would be appreciated

A:Windows 10 sleep mode

You mean automatically or from the start menu? The sleep button in the start menu appears when you've installed all of the updates for Windows 10. If you want Windows 10 to sleep automatically after a certain amount of time, you will need to go into the Control Panel>Hardware and Sound>Power Options>Change when the computer sleeps. 

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RELEVANCY SCORE 51.2

Upgraded from Windows 7 to Windows 10 Pro 64-bit. It goes into Sleep mode fine but anytime push a key to come back out of it.. it does nothing and has to be reset. Also it stops loading windows upon the first reset (the circles stop moving when says Loading Windows) then just stays on that screen which requires the reset button to be hit a second time.. finally moving past the loading circles to get to the desktop each time..

I downloaded the latest BIOS version which is a .cab file but trying to update it, says that the cab file cannot be read. Let me know if you need anymore information. Thanks for the help!
 

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RELEVANCY SCORE 51.2

I am trying to get my PC to be woken from sleep by the keyboard. My keyboard and mouse are both USB devices so I have gone into my bios to enable USB devices to wake PC from sleep.

Now though my PC wont go into sleep mode all it does is breifly enter sleep mode then straight away comes back out of it, is there any thing that can be done to get around this problem.

From what I can gather there is no fix for this, but as there are some very knowledgeable people on this forum I thought I would ask.

A:Sleep mode in Windows 7

Try this one.
Hibernate - Enable or Disable

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RELEVANCY SCORE 51.2

wreaks havoc with my Norton full system scan. It is scheduled weekly, but never does it, because my computer is on, but sleeping. How can I get the scan to not stop during sleep mode or scan if it's in sleep mode? I having to constantly unsleep my computer or change my control panel settings then change it back. I can't find where to do this...which is completely stupid that it even does this IMO.

Thanks.
 

A:Windows 7 sleep mode

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RELEVANCY SCORE 51.2

hi guys,

my pc used to be fine before and could go into sleep mode (s1-s3) without any issues. Recently though I've noticed that it stays awake in Windows 8. Don't get me wrong, even now, sometimes it works fine, but on other occasions nothing happens.

I've tried a lot of stuff:-

registry hack to disable ipv6
switch off any computers that are on the network
using powercfg checked what devices were enabled and cancelled them all

What else can I do?

A:Windows 8 won't go into sleep mode

BUMP!

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RELEVANCY SCORE 51.2

I`ve only started using windows 7 with a while but i noticed that if i`m downloading something with flashget the pc goes into sleep mode if i`m not doing anything else with the pc. When i come back to it and take it out of sleep mode and log in the download continues but the download was stopped while the pc was in sleep mode.
Is there a way of turning off sleep mode while an application is running?
 

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RELEVANCY SCORE 51.2

Hi! A trouble I have with Windows 7 , I can't put it in sleep mode anymore , won't go to sleep and I have a blank screen . If someone can help me  it would be an annoyance off my shoulder . My thanks to who ever answer me .

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RELEVANCY SCORE 51.2

Computer Won't goto sleep ?
here is why and how to fix it

By default Windows 7 has media sharing turned on ( for xbox , ps3) ect

this pervents it from going into standby Mode

The Fix is Simple

Open control panel and goto

Power Options > change Plan settings > Advanced Power Settings

+Sleep
Allow hybrid Sleep > disabled
Allow wake timers > disable/enable try both settings

+USB
USB selective suspend > ENABLE

+When Shareing media [ This is the critical one ]

Set to allow the computer to sleep

A:Windows 7 SLEEP MODE FIX !

arrrrr thanks alot man works a treat was wondering what settings would work thank you very much. OH! thought it was put the pc to sleep then when it starts back up it takes to the password page saying password locked then it wont let me put my password in at all so i have to manually power it off and back on again before it will reconize my pass any idea ?

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RELEVANCY SCORE 51.2

I installed Widows 10 last night on my HP 15 Notebook and have had several issues. Most I have been able to resolve. I have noticed now that my laptop will not wake from sleep mode. I am having to power it down competely if it is in sleep mode. I have made sure that the keyboard is set to wake it and it is still not responding. Any hints as how to fix this?Thanks!










Solved!
View Solution.

A:windows 10 sleep mode

I have an Envy x360, and Mingy's solution worked for me as well! Here are the steps to follow... - On the Desktop, right-click on This PC and select Properties- On the left, choose Device Manager- Click the arrow next to Display Adaptors to expand that category- Right-click on Intel(R) HD Graphics Family and select Update Driver Software...- Choose the option to Search Automatically for Updated Driver Software- Your computer should find and automatically install the updated driver- After the installation is complete, restart your computer I'm now able to successfully shut down, sleep, and resume from sleep! Hope this helps others with the same issue.

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RELEVANCY SCORE 51.2

When my widows goes to sleep I can not wake it up with the mouse,
I have to re-boot.
I have looked for the last hour & can not find where to disable it.

Can some one tell me where to look???

Thank You
PaPa
 

A:Windows sleep mode ???

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RELEVANCY SCORE 51.2

I have had my Dell xps8700 for about one year and I still can't figure out why it won't go into sleep mode from the desktop.  It will if I leave it in the log on window.  Any ideas?

A:Windows 10 sleep mode

1. Right click the Start's button at the left bottom of page ( or press windows key plus X key at the same time).
2. Click Power Option
3. Click " Change when computer sleep "

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RELEVANCY SCORE 51.2

Hi,
My Win7 PC has recently stopped powering off in sleep mode. I ran powercfg/energy in command prompt, which gave me a report with 6 errors which state:
"USB Suspend:USB Device not Entering Suspend"
, and one which says:
"Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer."

I have googled for answers as much as I can, but with my very low level IT experience, I've yet to fix the problem.

So far I've tried:
updating drivers for all USB devices in device manager (they were all apparently up to date)
checked powersave options

Can somebody suggest other things I should look into?
The main point is that to the best of my knowledge, I haven't installed anything new or changed any settings on my PC (I've been away for a month, but it was powering down fine the first few days on my return).
I'm wondering if some kind of software update could be the cause, but what I'm most worried about is if I've had some kind of a security breach during the course of trawling the internet (I'm using Bit Defender on auto pilot mode, nothing's been reported so far).

Hope someone can enlighten me. Thanks for your time.

A:Windows 7 not going to sleep mode

Additional info:
I just witnessed something else - the PC DOES power down after 30mins of idleness, but then immediately powers up again (I can hear the fan whirring even though the pc and monitor appear to be in sleep mode).

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RELEVANCY SCORE 51.2

Hello just installed Windows 10 a few weeks ago and coming from Windows 7 I really love it had to get a book because it's so much to learn but I'm really enjoying it. The only problem I'm really having is that after installing a few applications windows
10 is now not going into the sleep mode. I read on Cnet about this problem that it might be an application that's running that's not allowing Windows to possibly go into the sleep mode. Hoping someone can help point me in the right direction to get this resolved.
Why is there no forum for Windows !0?? Hope I'm in the right place. Thanks!

Tom j.

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RELEVANCY SCORE 50.8

Brand new Windows 7 system from Dell and I have a problem almost every time I try & bring it out of sleep mode. Occasionally, it won't come out at all. Frequently, it will come out, allow me to enter my password, the desktop appears ok, but then everything completely freezes. Once, it has also adjusted my monitor resolutions. Every time, a hard reset is needed. Anyone any ideas please?

A:Windows freezes after it comes out of sleep mode

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

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RELEVANCY SCORE 50.8

I have no idea, here is my dump file as per instructions posted in thread. I figured out that it blue screens when it goes into sleep mode (even though I can't see it on the screen, the laptop just goes dark) then shuts off.

Is Windows 7 . . . Toshiba Satellite
- x86 (32-bit) or x64 ? 32 bit
- the original installed OS on the system? XP
- an OEM or full retail version? Full Retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 4 Years Old
- What is the age of OS installation (have you re-installed the OS?) 2 Months

A:Windows 7 Crashes upon Sleep mode

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Low\Temporary Internet Files\Content.IE5\ZAB4MTBL\Windows_NT6_BSOD_jcgriff2[1]\Windows_NT6_BSOD_jcgriff2\091210-32495-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82d71ad4?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82c53000 PsLoadedModuleList = 0x82d92570
Debug session time: Sun Sep 12 12:43:20.921 2010 (GMT-4)
System Uptime: 0 days 1:49:40.280
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
........
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
********************************... Read more

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RELEVANCY SCORE 50.8

My laptop Imprint 15-be001tx is not able to restart from the sleep mode and when i try to again restart it, it shows narrow white vertical lines and i cannot get out from that mode and only solution to get out of it is to restart the PC. so i am not able to save  my work.I bought this laptop just 8 days  ago. Thanks!!

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RELEVANCY SCORE 50.8

Hi all.
I have Power Options on my Desktop PC set to defaults..i.e Balanced is set to 10 minutes for display and 30 minutes for Sleep.
Yesterday I went to Windows Store to download the Windows 8.1 Update to update my Windows 8.
I clicked the download button and went to watch TV while it downloaded. After a while I noticed that my PC had gone to sleep. I pressed the sleep button on my keyboard to wake the PC up. I wasn't sure if the Windows 8.1 Update would just resume where it was before it went into Sleep mode or whether I would have to start the download again by going back into the Windows Store to download it again from the beginning. After waking my PC up I decided to just leave it at the desktop screen to see what happened. 3 hours later the message came up saying that the PC needed to be restarted to install the update. When I have downloaded the Windows Update in the past it usually takes 2 hrs and 15 mins but I noticed that Microsoft have changed the Windows 8.1 Update slightly since I last installed it so I wasn't sure if that accounted for the download taking longer than usual. Some of the Download options/screens are different on the latest version so the Windows 8.1 Update has definitely been altered slightly.

1. Will the download have continued from the point where it was before it went to sleep or will it have had to restart again from the beginning?
2. I was just slightly concerned that because my PC went to sleep during the Windows 8.1 Update (and it is such... Read more

A:While downloading Windows 8.1 my PC went into Sleep Mode

you can download and create windows 8.1 setup media > Create installation media for Windows 8.1 - Windows Help

you can use the media to do the update or a clean install

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RELEVANCY SCORE 50.8

Upon resuming computer work after my desktop has went into sleep mode the mouse and keyboard will emit light but will not work, and i repeatedly here the noises that are made when USB devices are inserted and removed, after a while sometimes they will begin to work otherwise i have to go to the back of my computer which is quite difficult because i cant see where i am plugging into and unplug and replug the mouse and keyboard which is a very tedious task and i would really like to find a way to stop that from happening, so if you have any answers please tell me. @ Thanks

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RELEVANCY SCORE 50.8

I could really use some help!  I just did a clean install of Win 7 Ultimate and it seems like no matter what I do nothing works.
It just will not come out of sleep mode, I have to hold power button to reboot.  I am on an Alienware M17x R4 3rd Gen, updated to latest Bios, GTX 680M GPU, all drivers I believe are up to date.

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RELEVANCY SCORE 50.8

Since my upgrade to Windows 8 Pro from Windows 7, I can't access either the sleep or hibernate feature of my laptop. Whenever I try to go to 'sleep' or 'hibernate', the laptop shuts down after which I have to start it all over again. I did not face this problem with Windows 8 Consumer Review.

Anyone aware with the solution, please help.

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RELEVANCY SCORE 50.8

Hello,

First of all - can anyone answer me on wich e-mail adress should I send all of my reports to Microsoft regarding Windows 7 problems that I encountered ?
Second, here is the problem wich was very annoying but I did solve it so my point is to warn Microsoft about this so they can fix it in future Windows update or Service Packs for Windows 7.
When you are using (for example I used "High Performance" Power Plan) and in advanced options of any of Power Plans you let option - "Hard disk - Turn off hard disk after" to be turned ON (for example if you make your hard disk turn off after 15 minutes) you will have some serious trouble.

This was happening:

In Windows Vista - all worked well. I would put my PC in sleep mode, get back for hour and just press power button on my PC and he went up pretty fast. That was great option and it was working just fine.

But in Windows 7, I found out trough days and days of testing that when I put my PC to "Sleep mode" if it's "Sleeping" more then 15 minutes - I just can't get it back to desktop from sleep!

I would press Power button, fans would start but then PC would just shut down and try to start itself again and again until i completely shut it down from power and re-started it again.
After some time I was very mystified by this problem and many of my colleagues and friends had similar or the same issue. One day we all discovered that if we set "Turn off hard disk" option to... Read more

A:Windows 7 Sleep mode issue

UPDATE: I just now did try again, did put my PC to sleep for an hour and 10 minutes but this time I'm having problem of PC not turning on again (fans start and etc. but after four seconds it shuts down then tries again and in circle like that until i shut it down via cable or power supply itself).

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