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Computer won't shutdown, bluescreen on shutdown

Q: Computer won't shutdown, bluescreen on shutdown

Trying to figure out this nagging problem with my HP laptop Pavilion DV7 running Vista 64 bit.
The laptop won't shutdown.  It logs off user, then stalls at shutting down message then finally blue screen error and memory dump files created.
It then reboots to the logon screen.
 
Once logged back in get windows messsage:
 
Windows has recovered from an unexpected shutdown.
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    4105
Additional information about the problem:
  BCCode:    1000009f
  BCP1:    0000000000000004
  BCP2:    0000000000000258
  BCP3:    FFFFFA8003CBD040
  BCP4:    0000000000000000
  OS Version:    6_0_6002
  Service Pack:    2_0
  Product:    768_1
Files that help describe the problem:
  C:\Windows\Minidump\Mini031213-02.dmp
  C:\Users\Alex\AppData\Local\Temp\WER-1868689-0.sysdata.xml
  C:\Users\Alex\AppData\Local\Temp\WER4BDE.tmp.version.txt
 
 
 
 
I also have issues trying to use Windows backup utility as it times out when creating a shadow copy.  I belive this is related to above issue.
I can shut down from safemood without any apparent issues.  So I think some driver is corrupt somewhere.
 
Thanks in advance for your help !
 
 

RELEVANCY SCORE 200
Preferred Solution: Computer won't shutdown, bluescreen on shutdown

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Computer won't shutdown, bluescreen on shutdown

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
 
 
Also, What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

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RELEVANCY SCORE 83.6

Getting shutdowns approx. every other day. Every time gets BlueScreen event.
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

I am attaching the .exe zip file obtained by the DM log collector. Thanks much for your help

Got another unexpected shutdown with the event: bluescreen. Any help would be greatly appreciated.

A:Computer shutdown with problem event BlueScreen

Quote:
fffff880`02b62978 fffff880`047a9a9aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfwfpf.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
bdfwfpf+0xca9a


Uninstall BitDefender. At least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD.

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RELEVANCY SCORE 77.2

Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
 
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
 
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
 
Where do I go from here?
Much obliged for your help,
Faithisreason

A:Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

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RELEVANCY SCORE 75.2

Hello! I have recently had an issue with my computer not fully shutting down!

When I press on the windows icon and the press SHUTDOWN it goes to shutdown and looks like it is working but then as the monitor goes off and things get quieter, the computer still stays on!

The computer has been running great but I am very close to trying a new reformat (although Intel's driver website seems to be having issues when I go to download so this might have to wait).

I also just replaced my power supply recently, a friend came over who runs a pc shop and he sad it is installed right (he even redid it just to make sure). The PSU was like 6 years old, it would not start up before so thats why we got anew psu and put it in and its worked since (although with this not 100% shutting down)

Also I got a new motherboard and CPU put in not long ago. I have a feeling there could be a bios update I should use? I know its still an early default bios.

Asus P8Z77-V_LK
Consair 650w PSU
Intel I5
Auzen 7.1 Prelude
660ti+ 3gb version
Windows 7 Ultimate 64 bit

When I go into events for windows after I have to shutdown the comp with the button, it says "Kernel Event" and "Session Micrsoft Security Client OOBE Stopped due to the following error: OxC000000D"
and "Microsoft Windows Setup" Stopped due to the followign error:0xC00000D" The wierd thing Is I dont even have Microsoft Security going and I dont know what the whole Microsoft Windows setup thin under event view... Read more

A:Pressing SHUTDOWN does not fully shutdown computer

Go to the Start Orb and right tick and select Properties.
You should see a window. Then select Start Menu and you should see this. Notice the red circle.
Tick there and you will see some selections.

Attachment 292213

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RELEVANCY SCORE 75.2

I have shutdown correctly, but I get BSOD and then it shutdowns, but then it turns on again.

A:BSOD as computer shutdown, turns on after shutdown

Even when i try to restore my computer it gives the BSOD

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RELEVANCY SCORE 75.2

This is weird. I have to go through the shutdown procedure twice, i.e., Start/Shut Down/Shut Down and click Ok, then Start/Shut Down/Shut Down and click Ok again. It will then shutdown properly. The same thing happens when I try to "Restart."

After doing the first shutdown sequence, everything is normal. I can open programs, surf the web, etc. It's as if I never tried to shut it down at all. Only after the second shutdown procedure will it shutdown fully. One note: When I go through the first shutdown sequence, my taskbar pops up and the desktop is darkened. After clicking Ok, the taskbar autohides and my desktop returns to its normal color.

I have only had this problem for the last month or two. Before that, all was fine. It's not critical since I can shut it down. It's just annoying to have to do it twice.

I have Windows 2000 Pro, SP4, build 5.00.2195. Any ideas/suggestions?
 

A:Solved: I have to shutdown Win2000 Pro twice to shutdown computer

I have had this happen a couple of times in the three+ years I've used W2K, and I figured I hadn't let the thing work long enough to shut down (due to my impatience). W2K saves changes, analyzes configurations, etc, etc during both start-up and shut-down.

Sooo , I waited a couple of times, and sure enough, it shut down after 10-15 minutes.

Then, I waited once, including going to bed, and it was still up in the morning.

What is it? I don't know. I do know that after I did a reinstall about 3 months ago, I have yet to experience it again.

(Not saying that I won't).
 

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RELEVANCY SCORE 73.6

Hi folks. I hope someone can help me get rid of the blue screen and the constant unwanted shutdowns. Thank you so much. Here is the description of the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Additional information aboutthe problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8D56E7E7
BCP3: 8FA84BD0
BCP4: 8FA848CC
OS Version: 6_0_6002
Service pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\minidump\Mini031512-01..dmp
C:\Users\Greer Gagnon\AppData\Local\Temp\WER-130775-0.sysdata.xml
C:\Users\Greer Gagnon\AppData\Local\Temp\WER5917.tmp.version.txt
 

A:BlueScreen and shutdown

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RELEVANCY SCORE 73.6

Hello, I get bluescreen many times when I shut down my computer and I thought that somebody can help me.... It's mot a rue but sometimes I get the bluescreen... Firstly I thought that it was because of overheating of some of my pc components because this error seems to appear when I use the computer for many hours.... I tried to play some games and to shut it down but the error didn't appeared.... Secondly, I tried to play games untill it was hot, than I left it a few minutes untill it cooled down and I shut it down and the error appeared again.. So I don't think it is because of the heat... I also want to mention the this error appeared just by shutting down of the computer... While I was playing or working it runned fine...
I checked the computer and it doesn't have dust in it and the drivers a re up to date....
Now the last thing that I suspect is the software... (and I really hope that this is the problem :D)

My computer is a DELL PRECISION T5500, hex core processor XEON 5675, video card: Quadro 4000, 12GB RAM ECC,, 1.5 TB and Im running Windows 7-64 bit

Please help me.... I don't have other options and its really hard to ship it back to the warranty because it'll cost much...

I upload here a photo of the error and also the dump file from :C:\Windows\Minidump\

(Once when this error happened and I started again the windows I've got this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional info... Read more

A:Bluescreen at shutdown please help!!!

So nobody faced never this problem before? Nobody has an answer? :|

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RELEVANCY SCORE 73.6

My pc keeps bluescreening/crashing whenever use any 3d applications. The time for these applications to begin malfunctioning is around 15-60 minutes and happens randomly but it will always happen eventually. Whenever my pc bluescreens it usually says PAGE_FAULT_IN_A_NONPAGED_AREA or MEMORY_MANAGEMENT. Whenever my PC shuts off mid-game my motherboard starts beeping and I am faced with a blank screen when I turn it back on (after a couple of retrys it might turn back on). I have tried adding more ram and installing new drivers but it never works, installing new drivers usually suspends the issue (fixing it but about 2 weeks later it starts to malfunction) I have no idea what to do and I don't have much money to buy another computer or more parts so I want to know if I can fix this without buying more parts. I will be happy to try out any suggestions to resolve the issue.
SPECS:
Os: Windows 10 Pro 64 bit
CPU: AMD A10-6800k
RAM:8gb single-channel ddr3
Motherboard:MSI A55M-E33 (MS-7721)(P0)

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RELEVANCY SCORE 73.6

Hi,
I'm Pedant ,a newcomer to this forum.I found my way here by because of a problem with my old PC Desktop running Windows Vista.After some years of use I am now getting a Bluescreen message when I shutdown and then the computer restarts but will shut down if I click the shut button on the log in screen.I have re installed using a backup with Acronis True Image 2012 but after updating to current windows updates etc. the problem remains .I have saved a printout of windows error report but as a non -tech type this means nothing to me.
can anyone help?
Best regards

Pedant

A:Bluescreen on shutdown

Can you be a little more specific as to how you are shutting down when you get the blue screen. Are you saying also it won't actually shut down because it restarts after a BSOD?

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RELEVANCY SCORE 73.6

Hi, One of my computers keep shutting down after bluescreens

Specs
Computer: Dell Dimension 11
CPU - intel celeron CPU 3.06GHZ
Memory - 2GB

OS Windows 7 Professional

Please see error below and dmp attached

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: 00000000
BCP2: 00000002
BCP3: 00000001
BCP4: 818A3559
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\092112-13937-01.dmp
C:\Users\DB-SERVICES\AppData\Local\Temp\WER-101593-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Can anyone please advise

A:Bluescreen and shutdown

Hi I have moved you to Bsod's App Crashes and Hangs for further help please follow the instructions here http://www.techsupportforum.com/foru...ta-452654.html

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RELEVANCY SCORE 73.6

OK first of all hi to everyone here.
Problem: Sometimes when i shutdown my computer i get a blue screen!

Steps i did until now: Reinstalled Win7 x64 several times, tried all drivers i coud get from asus website and from producers websites (ex: audio from asus website and audio driver newer version from realtek, did that with all drivers from cipset to last pice of driver)

Bios: Latest version.
Motherboard: P5Q
System Memory: 4096 MB (DDR2-667 DDR2 SDRAM) Kingston
CPU Type: DualCore Intel Core 2 Duo E6600, 2400 MHz (9 x 267)
Video: NVIDIA GeForce 8600 GT (512 MB)
Audio: Realtek ALC1200 High Definition Audio Controller
IDE Controller: Intel(R) ICH10R SATA AHCI Controller
Disk Drive: SAMSUNG HD200HJ (200 GB, 7200 RPM, SATA-II)

I am sure my problem happened only after i play a game: WOW
Ex: Open comp without open the game problem never occurred
Open computer play game do other staff etc blue screen sometimes occurring

Link Memory dumps:

A:Shutdown Bluescreen

  
Quote: Originally Posted by hellcry


OK first of all hi to everyone here.
Problem: Sometimes when i shutdown my computer i get a blue screen!

Steps i did until now: Reinstalled Win7 x64 several times, tried all drivers i coud get from asus website and from producers websites (ex: audio from asus website and audio driver newer version from realtek, did that with all drivers from cipset to last pice of driver)

Bios: Latest version.
Motherboard: P5Q
System Memory: 4096 MB (DDR2-667 DDR2 SDRAM) Kingston
CPU Type: DualCore Intel Core 2 Duo E6600, 2400 MHz (9 x 267)
Video: NVIDIA GeForce 8600 GT (512 MB)
Audio: Realtek ALC1200 High Definition Audio Controller
IDE Controller: Intel(R) ICH10R SATA AHCI Controller
Disk Drive: SAMSUNG HD200HJ (200 GB, 7200 RPM, SATA-II)

I am sure my problem happened only after i play a game: WOW
Ex: Open comp without open the game problem never occurred
Open computer play game do other staff etc blue screen sometimes occurring

Link Memory dumps: Download


Sorry but cannot access RS. use these to upload http://www.sevenforums.com/crash-loc...d-problem.html
Thanks

Ken J+

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RELEVANCY SCORE 73.6

Hello, I get bluescreen many times when I shut down my computer and I thought that somebody can help me.... It's mot a rue but sometimes I get the bluescreen... Firstly I thought that it was because of overheating of some of my pc components because this error seems to appear when I use the computer for many hours.... I tried to play some games and to shut it down but the error didn't appeared.... Secondly, I tried to play games untill it was hot, than I left it a few minutes untill it cooled down and I shut it down and the error appeared again.. So I don't think it is because of the heat... I also want to mention the this error appeared just by shutting down of the computer... While I was playing or working it runned fine...
I checked the computer and it doesn't have dust in it and the drivers a re up to date....
Now the last thing that I suspect is the software... (and I really hope that this is the problem )

My computer is a DELL PRECISION T5500, hex core processor XEON 5675, video card: Quadro 4000, 12GB RAM ECC,, 1.5 TB and Im running Windows 7-64 bit

Please help me.... I don't have other options and its really hard to ship it back to the warranty because it'll cost much...

I upload here a photo of the error and also the dump file from :C:\Windows\Minidump\

(Once when this error happened and I started again the windows I've got this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 103... Read more

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RELEVANCY SCORE 73.6

Hey,

I see this is a common occurance and hoping someone can help me pinpoint the issue for my bluescreen:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 4105

Additional information about the problem:
BCCode: 18
BCP1: 855B5838
BCP2: 888F68C0
BCP3: 00000001
BCP4: 00000001
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\032110-29281-01.dmp
C:\Users\curtisl\AppData\Local\Temp\WER-51679746-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Cheers,

Curtis

A:Bluescreen Shutdown

Anyone?

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RELEVANCY SCORE 73.6

Hi all

my son's fairly new laptop has just started to shutdown thro the bluescreen. Many times it won't re-boot, not even to safe mode or recovery.

I managed to keep it alive long enough to run the logs, which I attach. Even when writing this thread the system shutdown twice. So I'm now on the desktop.

We recently loaded skype, although my son tells me the bluescreen did appear before this. He also geys IMVU keep popping up on startup. I wonder if this is the culprit?

Anyway, as always any help is very welcome. Thanks


DDS (Ver_10-12-12.02) - NTFSx86
Run by Sam at 11:31:47.57 on 03/01/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3033.1858 [GMT 0:00]

AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\... Read more

A:bluescreen shutdown

I've been trying to sort this issue out with the guys at BSOD here

I've tried seveal times to run a dds scan to post but that keeps ending in a BSOD at mbr.sys.

Is there anything else I can try?

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RELEVANCY SCORE 73.6

Hey, I'm trying to help one of my friends fix his computer. He is getting a stop bluescreen upon shutting down. I'm attaching his .dmp files. Please let me know if you have any clue as to the cause of his problem or the solution. Thanks.
 

A:Bluescreen on Shutdown

I am unable to open those dump files -- and I don't know why other than the files themselves might be corrupt.

Could you try zipping and uploading them again following these directions >>

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
If you do not see any minidumps, be sure you are not using any cache cleaner such as CCleaner. Also run sysdm.cpl and select Advanced > Startup and Recovery. Make sure "small memory dump" is the one chosen under "write debugging information" and the location should be %systemroot%\minidump
----------------------------------------------------------------------------

In the meantime I would suggest testing the issue both in Safe Mode and in a Clean Boot if no issue in Safe Mode. Also if the problem began recently you should probably attempt a "system restore" to a prior date >> http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

--------------------------------------------------

CLEAN BOOT TROUBLESHOOTING technique

... Read more

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RELEVANCY SCORE 72.8

Good day to all.
HP dv7 6143cl windows 7 service pack 0_1
I have owned this computer since last July; the only problem I have experienced has been a couple of hang-up preventing shut down. The event log says is has been HP assistant and the like was the cause.
A few days ago this happened and I forced shutdown. The generic blue screen came up:
Error Message: A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you?ve seen this stop error screen, restart your computer. If this screen appears again follow these steps:

The computer would not start and a sequence of non events started: tried to recover start up files and failed, recovery manager came up and I opted to go to a very recent restore point and it said restore point failed and no changes were made. Then it re-started and nothing looked changed. I think it tried to reboot before it ever shut down.
The failed shutdown happened again the next day but the message only said that it has recovered from an unexpected shutdown so I started in safe mode, looked around but shut down and re-started normally. This time I thought to capture:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA800731B040
BCP4: FFFFF80000B9C3D0

OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help des... Read more

A:bluescreen after failed shutdown

NOTE: Please provide the following information for a more detailed response: http://www.techsupportforum.com/foru...ta-452654.html

Whenever you come upon a BSOD that blames the kernel of the OS (ntoskrnl.exe and ntkrnlmp.exe are some of the names that the kernel will go by) - the first assumption is that the error is incorrect.

If the kernel were at fault, then the system would have many more problems other than the occasional BSOD. Also, the Windows error correcting mechanisms protect this (and others) file and will replace it if it gets corrupted.

The first step here is to ensure that you have all the updated drivers for your system. Get them from the HP support website. This is a prerequisite for the next step....

The next step is to ensure that you have ALL Windows Updates for your system.

See the number of hotfixes available for this sort of issue at this link: BSOD Index There's a lot, and most of them revolve around updated drivers and Windows Updates.

Next (IMO) is the Norton/Symantec stuff that's present in most of the memory dumps. Please do this to test and see if the Norton/Symantec is to blame:

Quote:




Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_... Read more

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RELEVANCY SCORE 72.8

Hey there,

So I recently did a custom install from vista to w7 pro 64-bit. I have updated all drivers and I have not had any problems except for one fairly big issue. Every time I leave my computer, I come back and it is turned off. I am assuming this problem happens during sleep or hibernate. When I turn my computer back on I receive the "Windows has recovered from an unexpected shutdown" error. The problem details are as follows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 100000ea
BCP1: FFFFFA80064568C0
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\122409-20592-01.dmp
C:\Users\Mark\AppData\Local\Temp\WER-1262656-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I have attached a zip of my dump files and am looking for any help I can receive to fix this problem. Thanks in advance!

Mark

A:Unexpected shutdown - bluescreen

Oh and I have Toshiba Satellite PSAG4U-08D02H. 4 GB Ram and an Intel(R) Core(TM)2 Duo CPU. T9300 @ 2.5 GHz

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RELEVANCY SCORE 72.8

Every time I shut down, Windows will go back to the login screen and it will say Shutting Down. It takes it FOREVER to finally shut down (or restart) and when it starts back up I get a message saying Windows has recovered from a serious problem, or something like that. Here is the information about it:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000004
BCP2: 00000258
BCP3: 830F4020
BCP4: 8193AB24
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111309-51734-01.dmp
C:\Users\*******\AppData\Local\Temp\WER-259703-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Any suggestions?

A:Windows 7 Shutdown-BlueScreen

I am experiencing exact problem. Did you get resolution?

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RELEVANCY SCORE 72.8

Hello, so I have had this issue twice today. Initially in the wee hours in the morning for I left my computer running, mining bitcoins. Then later this evening playing fear 3. Neither should have stressed out my computer enough to cause it to shutdown. Although
both tasks do require quite a lot of resources.
I'll list important dump file information for the second instance:
Bug Check Code: 0x00000124
P2: fffffa80`071968f8
Caused By Driver: dump_ataport.sys
Caused by Address: dump_ataport.sys+1b63730
Crash Address: ntoskrnl.exe+4b09cc

Here is my sysinf......
Time of this report: 6/29/2012, 20:20:36
       Machine name: USER1-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 08/24/10 17:44:48 Ver: 08.02
          Processor: AMD Phenom(tm) II X4 840 Processor (4 CPUs), ~3.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
          Page File: 1967MB used, 14411MB av... Read more

A:Unexpected Shutdown (Bluescreen)

Hi,


Based on the dump files, it seems that the issue is related to AuthenticAMD.


Therefore, please let us know if your computer is overclocking. If so, please try resetting your processor to standard settings and see if that helps.


If issue persists, here are more troubleshooting steps for your reference:

1. Check none of the hardware component is overclocked.
2. Ensure that the machine is adequately cooled.
3. Update all hardware related drivers to the latest.


Hope this helps.

Jeremy Wu
TechNet Community Support

Read other 7 answers
RELEVANCY SCORE 72.8

I was reading a few other posts, but wasn't able to solve my problem (which others seem to be having). I was wondering if someone could take a look at my codes down there and see what's up.

Dell Inspiron 1545
Vista SP2

I recently compressed my C: drive and updated my iTunes (which I also uninstalled, hoping it'd help, but it hasn't)

Anyway, any help would be appreciated; I've included the error code & messages below:

Windows has recovered from an unexpected shutdown.
Windows can check online for a solution.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: C0403D98
BCP2: C0000185
BCP3: B8C7F860
BCP4: 807B3A9A
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini052412-03.dmp
C:\Users\Elise\AppData\Local\Temp\WER-78250-0.sysdata.xml
C:\Users\Elise\AppData\Local\Temp\WER9F1B.tmp.version.txt

Thanks!

A:Unexpected Shutdown [BlueScreen]

I recently compressed my C: drive ...Oh dear .... bad idea! Why did you do this? Did you do this before the problem (BSOD) arose?If you are running out of free space on C: drive, then you should move unnecessary files off that drive and to another storage media.
The minimum free space that you should ever let your Windows system drive get down to is 15%.
You should aim to keep at least 25% free space.Then return the drive to an uncompressed state.Is there any sign of malware on the system, or have you had to deal with a malware infection on the system recently?If the above steps do not resolve your problem and there is not likely to be a malware issue, then continue with the following to resolve a problem with BSODs ...Let's collect some more information: I'll have a look at it and help you try to resolve the problem. Please follow the instructions: BSOD Posting Instructions: Windows 7 - Vista(Note: When you run BSOD_Windows7_Vista_v2.64_jcgriff2_.exe, it will also run autoruns.exe ... and both need to be in the same location!)... with one exception in the following line:"4. Zip up the entire output folder + PERFMON and attach the zip file to your next post."The BC forums will allow a total attachment size of only 512 kb (and what you need to attach will exceed this limit). Please upload the zip file to a file sharing website of your choice and and post a link to it in this thread so that we can access your uploaded zip file. I will have a look at t... Read more

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RELEVANCY SCORE 72.8

Hello,
I have the problem that after a windowsupdate my pc always shows a bluescreen on shutdown when an usb-hub is attached. Whitout the Usb-Hub or if i uninstall the driver everything is working well.
I tried different Hubs which always worked well, no chance.
All the drivers are up to date.

Following message appears:

Stop: 0x0000007E
usbhub.sys-Adress 9016E9B5 base at 90...00 datestamp 47..64

Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.0.6001.2.1.0.256.6
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8A35D9B5
BCP3: 9E677B68
BCP4: 9E677864
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Windows\Minidump\Mini031509-06.dmp
C:\Users\User\AppData\Local\Temp\WER-79934-0.sysdata.xml
C:\Users\User\AppData\Local\Temp\WER4BCE.tmp.versi on.txt

I dont know how to solve the problem.
Could someone help me?

Many greetings
Max

A:USB-Hub driver causes Bluescreen on shutdown

Try installing this hotfix:

Stop error when you execute some common Plug and Play functions on a Windows Vista-based or a Windows Server 2008-based computer: "STOP 0x000000D1" or "STOP 0x000000FE"

There's a download link at the top of the page. Hopefully, your BSoDs will stop after that. If not, zip up a few of those DMP files that your problem report talks about and upload them here. They contain info about the crashes and someone might be able to tell you more based on the content of those files.

("Dateien, die bei der Beschreibung des Problems hilfreich sind:
C:\Windows\Minidump\Mini031509-06.dmp
...)

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RELEVANCY SCORE 72

Dell t7810.

Can anyone help?. I have tried disabling usb power saving but still this happens. Ive tried analyzing the dump, and got as far as the following but cannot find a solution. Any ideas? Thanks

Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [\\lbotsdpromsd01.lbo.paddypower.com\c$\Windows\MEMORY.DMP]
Kernel Summary Dump File: Kernel address space is available, User address space may not be available.


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\tmp\symbols*Symbol information
Symbol search path is: SRV*c:\tmp\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.23677.amd64fre.win7sp1_ldr.170209-0600
Machine Name:
Kernel base = 0xfffff800`0301f000 PsLoadedModuleList = 0xfffff800`03261730
Debug session time: Tue Sep 19 16:48:29.784 2017 (UTC + 1:00)
System Uptime: 0 days 0:11:45.065
Loading Kernel Symbols
...............................................................
............

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

................................................. Read more

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RELEVANCY SCORE 72

Hello,
I am having some problems with my windows 7 installation: it seems that my computer is being randomly shut down: I have no idea which event or program is making this happen.

Here's my log:

Version=1
EventType=BlueScreen
EventTime=129063581556131508
ReportType=4
Consent=1
ReportIdentifier=dff809dd-f297-11de-801f-002185595b09
IntegratorReportIdentifier=122709-32526-01
Response.type=4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=11274
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly. Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=d1
Sec[1].Key=BCP1
Sec[1].Value=0000000000000000
Sec[2].Key=BCP2
Sec[2].Value=0000000000000002
Sec[3].Key=BCP3
Sec[3].Value=0000000000000000
Sec[4].Key=BCP4
Sec[4].Value=FFFFFA800445AC48
Sec[5].Key=OS Version
Sec[5].Value=6_1_7600
Sec[6].Key=Service Pack
Sec[6].Value=0_0
Sec[7].Key=Product
Sec[7].Value=256_1
File[0].CabName=122709-32526-01.dmp
File[0].Path=122709-32526-01.dmp
File[0].Flags=589826
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\122709-32526-01.dmp
File[1].CabName=sysdata.xml... Read more

A:Bluescreen problem - Windows 7 shutdown

This is a STOP 0xD1 error. More info on it here: BSOD Index

Please update these older drivers. Instructions follow:

Code:
cfosspeed.sys Mon Oct 29 12:46:35 2007 - a program from here: http://www.cfos.de/index2_e.htm
pcouffin.sys Tue Dec 05 09:39:30 2006 - part of a CD/DVD coding/burning app

This error is usually caused by a driver - so perform the suggested updates and see if that fixes it.
If it still gives errors, please post the next BSOD and we'll move on from there.

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RELEVANCY SCORE 72

Hey...just today my PC has started to blue screen when I attempt to shutdown the computer. I get these details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002FAF4EA
BCP3: 0000000000000000
BCP4: 000000000000004E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090811-24258-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-51901-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I have a minidump file...but don't know how to open it at this stage...hesitant to download 630mb to do it.

The blue screening started after I was toying with device manager...I disabled some usb device port or something. Apart from that I haven't detected anything or can't remember anythign else weird that's happened to make it start bluescreening.

The bluescreen only appears for about 1.5 seconds...so I can't read it.

Any help would be...............great!

thanks

A:Bluescreen/ restart on Shutdown x58A-ud3

Solved.

I had disabled a USB port in device manager trying to troubleshoot another problem.

Re-enabled it and PC is back to normal.

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RELEVANCY SCORE 72

Hello,

I`ve had this issue for a while, but I gave up searching for someone with my problem. I did search this forum also, but did not find exactly my problem. I just made an account and will put in the effort to help you help me solving this problem.

Issue: I keep getting BlueScreen whenever I try to restart or shutdown
Issue first accure: In april, after I installed my new RAM and a network adapter

Bluescreen Code: 0x0000007F

Specs: (info from CPU-Z)
Os: Windows 7 32-bit
MB: XFX MI-9300-7AS9 Nvidia nForce 730i (Gefore 9300)
RAM: 2x DDR2 PC2-6400 (400MHz)
Graph: Radeon HD 5770 1024 MB PCI-E
Bios: American Megatrends V1.0B25 (date: 11/04/2008)

Tried to resolve
I have been trying to resolve and look for useful information myself about this problem. There has not yet been any info that I can use, but I have tried many things that other people have been suggesting for other users. Such as Memtest. Recently this evening I also tried to locate the Minidump files, as I did, but I can`t figure out how to read them. I will upload the latest though.

I tried to download the Debugging Tools for Windows (x86), I installed it and tried the different commands. Did`nt quite understand how it worked.

I executed MemTest over a night, there was no errors/faults found.

Message pop-up from Windows(after login):

Problem signature:
Name on the Incident: BlueScreen
OS-version: 6.1.7600.2.0.0.768.3
ID: 1044

Additional ... Read more

A:BlueScreen on Shutdown or Restart (Win7)

  
Quote: Originally Posted by EmZon


Hello,

I`ve had this issue for a while, but I gave up searching for someone with my problem. I did search this forum also, but did not find exactly my problem. I just made an account and will put in the effort to help you help me solving this problem.

Issue: I keep getting BlueScreen whenever I try to restart or shutdown
Issue first accure: In april, after I installed my new RAM and a network adapter

Bluescreen Code: 0x0000007F

Specs:
Os: Windows 7 32-bit
MB: XFX MI-9300-7AS9 Nvidia nForce 730i (Gefore 9300)
RAM: 2x DDR2 PC2-6400 (400MHz)
Graph: Radeon HD 5770 1024 MB PCI-E

Tried to resolve
I have been trying to resolve and look for useful information myself about this problem. There has not yet been any info that I can use, but I have tried many things that other people have been suggesting for other users. Such as Memtest. Recently this evening I also tried to locate the Minidump files, as I did, but I can`t figure out how to read them. I will upload the latest though.

I tried to download the Debugging Tools for Windows (x86), I installed it and tried the different commands. Did`nt quite understand how it worked.

I executed MemTest over a night, there was no errors/faults found.

Message pop-up from Windows(after login):

Problem signature:
Name on the Incident: BlueScreen
OS-version: 6.1.7600.2.0.0.768.3
ID: 1044

Additional ... Read more

Read other 8 answers
RELEVANCY SCORE 72

Dell t7810.

Can anyone help?. I have tried disabling usb power saving but still this happens. Ive tried analyzing the dump, and got as far as the following but cannot find a solution. Any ideas? Thanks

Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [\\lbotsdpromsd01.lbo.paddypower.com\c$\Windows\MEMORY.DMP]
Kernel Summary Dump File: Kernel address space is available, User address space may not be available.


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\tmp\symbols*Symbol information
Symbol search path is: SRV*c:\tmp\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.23677.amd64fre.win7sp1_ldr.170209-0600
Machine Name:
Kernel base = 0xfffff800`0301f000 PsLoadedModuleList = 0xfffff800`03261730
Debug session time: Tue Sep 19 16:48:29.784 2017 (UTC + 1:00)
System Uptime: 0 days 0:11:45.065
Loading Kernel Symbols
...............................................................
............

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

................................................. Read more

A:Windows 7 x64 sp1, often crashes with bluescreen on shutdown.

Looks like your USB drivers are causing the crash, update the Intel USB drivers listed under the chipset on Dell support page.

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RELEVANCY SCORE 72

Hi

Everytime I turn my PC off I get a blue screen:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80099A2330
BCP3: FFFFFA80099A2610
BCP4: FFFFF80003982460
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I have attached the information which is required on this link:
http://www.techsupportforum.com/foru...ta-452654.html

Hoping someone can help me out!
Thanks

A:[SOLVED] Bluescreen on shutdown everytime

Read this post. BSOD Win7 64Bit 0x0000000F4 - Windows 7 Forums

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RELEVANCY SCORE 72

Hi there,

I have had this PC for about three months and this is something that happens about 3 times a week. I'll come into the room and try to get it out of sleep mode, and then realize it has shut down yet again. When I check the details, here's what I get. I'm not a computer technician but it would be great if someone could take a look at this and see if they can determine the cause.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006E47060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8004DF4C10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040110-43680-01.dmp
C:\Users\Miseta\AppData\Local\Temp\WER-72649-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BlueScreen event and random shutdown

Hello Welcome to SF,

Please post us the Dump file http://www.sevenforums.com/crash-loc...d-problem.html

Good Luck,
Captain

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RELEVANCY SCORE 72

Hello, I am new to the forum and was trying to follow all steps of the "Preparation Guide" before posting. However, when I got to step 8, create a GMER log my computer quickly shut down. I repeated in safe mode and an identical shutdown occurred. Before the shutdown happened, it did make some sort of scan before I had the option to uncheck the appropriate boxes. This first scan detected: Filesystem/fastfat/fat ---- Filtermgr.sys. Not sure if that is helpful, but the shutdown occurred when I unchecked the boxes in the tutorial and hit scan. The reason behind the blue screen shutdown may be contained in this error report:Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033Additional information about the problem: BCCode: 50 BCP1: 9F2A0000 BCP2: 00000000 BCP3: 96404345 BCP4: 00000000 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1Files that help describe the problem: C:\Windows\Minidump\Mini080712-02.dmp C:\Users\sean\AppData\Local\Temp\WER-61947-0.sysdata.xml C:\Users\sean\AppData\Local\Temp\WER97AC.tmp.version.txt

Before I tried to run GMER I did run DDS, and will post results below. And prior to that I ran AVIRA as I have the free version as my principle antivirus software. All of this began a few days back when I got locked out by the $200 FBI Moneypak ransomeware. I was eventually able to get around this by unpluggin... Read more

A:Bluescreen shutdown during GMER scan

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/464317 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 72

I just purchased a new XPS 8900 windows 10 64 bit running 802.11ac
Every time I run bittorrent I am getting the bcmwl63a.sys error and the bluescreen shutdown. I read somewhere to uninstall the broadcom driver and install an older version. I am non technical. Where would I find an older version of the driver? Any assistance would be greatly apprecaited.

Thanks
Neil

A:bcmwl63a.sys error and bluescreen shutdown

I hope, I'm to late, but for users who still trying to find solution.
Start/System/Network and click Network reset. It will reset all your network connections setting, so write down your settings, if you need.
It fixed problem for me.

Read other 2 answers
RELEVANCY SCORE 71.2

When i play some music with BSPLAYER or When i play Lineage II and using Ventrilo with microphone the same time WINDOWS VISTA ULTIMATE 86X CRASHES WITH A DISTURBING NOICE AND RESTARTS. AFTER RESTART I HAVE THIS MESSAGE:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1032

Additional information about the problem:
BCCode: d1
BCP1: A0EBE000
BCP2: 00000005
BCP3: 00000000
BCP4: 8C975A45
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041507-01.dmp
C:\Users\PiratisGR\AppData\Local\Temp\WER-82640-0.sysdata.xml
C:\Users\PiratisGR\AppData\Local\Temp\WERAE0D.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

My Sound Card is Sound Blaster Audigy 4
My Video Card is ATI RADEON X800 series

PLS HELP ME WHAT I HAVE TO DO???
 

A:System Recovered From Unexpected Shutdown - Bluescreen

Do you have the latest drivers for your soundcard installed from the Creative Labs site? Also, is the software you're using definitely OK in Vista (I'm not familiar with those packages)?
 

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RELEVANCY SCORE 71.2

Anyone out there able to help me with this issue:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880130CD2EC
BCP3: FFFFF88008211950
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041915-75566-01.dmp
C:\Users\jkfulton\AppData\Local\Temp\WER-167123-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any help would be greatly appreciated!!!!

Thanks!

A:Windows recovered from an unexpected shutdown, Bluescreen

Click on button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

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RELEVANCY SCORE 71.2

I've had several of these "blue screen of death" shutdowns" in the last couple of weeks. I'm trying to figure out if it's a software or hardware issue. The computer is a 10 year old HP running Vista. I'm backing everything up, just in case...figure I'll need to buy a new one soon. My major concern is our Comcast email account as the Win 10 email is useless, but that's another issue. If anyone has any suggestions for trouble shooting these shutdowns, I'd appreciate it.

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RELEVANCY SCORE 71.2

Please help
it first happened when i was playing my dsi
the 2nd time it happened i was using the computer

A:windows has recovered from an unexpected shutdown - BlueScreen

Hi and welcome to TSF please follow the instructions here http://www.techsupportforum.com/foru...ta-452654.html

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RELEVANCY SCORE 71.2

windows has recovered fro unexpected shutdown


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80062ACA10
BCP3: FFFFF8000492D518
BCP4: FFFFFA800BE6A750
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101311-26832-01.dmp
C:\Users\user\AppData\Local\Temp\WER-92695-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BlueScreen windows has recovered fro unexpected shutdown

Hi.

Follow these steps and upload here the crash\bsod

http://www.sevenforums.com/crashes-d...tructions.html

Read other 9 answers
RELEVANCY SCORE 71.2

Hello

I have recently purchased a HP Probook 4530s. I have just noticed a problem which i am unable to resolve.

When attempting to reboot or shutdown - windows 7 says shutting down/restarting and continues this behaviour and about 5 minutes later i get a blue screen - saying:

Driver_Power_State_Failure

Stop 0x000000F (0X00000C0000000004, 0000000000000258, 0XFFFFFA8003FEFB60, XFFFFF80000B9C4D0

Upon establishing another windows session, i get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8003FD5B60
BCP4: FFFFF80000B9C4D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\082612-16177-01.dmp
C:\Users\Matthew\AppData\Local\Temp\WER-588841-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I got the xml file and dmp files, however cannot see where i can attach to this post.

I read in this forum that somebody else had this issue and it was found that it was due to the renesas usb 3 controller driver.

So i tried updating the driver and experienced the same issue. I therefore removed the driver and disabled the device in t... Read more

A:HP Probook 4530s bluescreen on shutdown/restart

Hi and welcome to TSF to attach a file click the go advanced button then use the paper clip icon to upload and attach the file,I will move you to Bsod's App Crashes and Hangs for further help

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RELEVANCY SCORE 71.2

Hi all,

New to the Forums so would appreciate any help on offer!

I have just purchased a new HP Pavillion dm3 laptop running Windows 7 64Gb. It has an AMD Athlon Neo X2 dual core processor.

Immediately after the initial setup (only within the past 24 hours) I have experienced various instances where the computer goes to a blue screen with various different scrolling diagnostics and actions before shutting down and restrating itself.

Upon reboot a message box appears with the heading:

'Windows has recovered from an unexpected shutdown'

In the box is the following information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80047EF038
BCP3: 00000000F6002000
BCP4: 000000000000017A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\123110-33259-01.dmp
C:\Users\Leon\AppData\Local\Temp\WER-2016936-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt

If anyone has any ideas or suggestions as to how to repair this issues then that would be greatly appreciated.

Many thanks in advance and regards

Leon

A:'Windows has recovered from an unexpected shutdown' - BlueScreen

Check for any driver updates on the HP website.

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RELEVANCY SCORE 71.2

Hello Everyone,

I don't know what to do anymore. I bought a new Sony Vaio with SSD.
It came with win 7. Already then I got blue screens + Instant shutdowns, where the screen just turns dark and the whole thing just switches off within a second. Since then I changed to win8 and same problem. I have a lot of Event Error logs. I have no Idea what might be the cause?

I would appreciate any kind of help tremendously, I am at the end with this, Kind blessings Andreas

These are the Main Errors I get:

Application: backgroundTaskHost.exe


Framework Version: v4.0.30319


Description: The process was terminated due to an unhandled exception.


Exception Info: System.AggregateException


Stack:


at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__1(System.Object)


at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)


at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)


at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()


at System.Threading.ThreadPoolWorkQueue.Dispatch()

____________________________________________________

Faulting application name: backgroundTaskHost.exe, version: 6.2.9200.16384, time stamp: 0x5010a827

Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ab2... Read more

A:Blue Screens, Instant Shutdown without Bluescreen

Please provide this information so we can provide a complete analysis: Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 71.2

I've had several of these unexpected shutdowns on my 10 year old HP running Vista in the past couple of weeks. I'm wondering if there is any way of telling if this is a software or hardware issue. I know it's time for a new computer, but I really like Vista better than Win 10, which I running on the laptop I'm using right now. One of my main concerns is email continuity. We've had the same Comcast email addresses for years. Some on this forum have suggested Thunderbird, which I'll probably try if I have get a new PC. But for now, I'd like to get this "blue screen of death" issue resolved, if possible. Any troubleshooting ideas would be appreciated.

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RELEVANCY SCORE 71.2

I've had several of these unexpected shutdowns on my 10 year old HP running Vista in the past couple of weeks. I'm wondering if there is any way of telling if this is a software or hardware issue. I know it's time for a new computer, but I really like Vista better than Win 10, which I running on the laptop I'm using right now. One of my main concerns is email continuity. We've had the same Comcast email addresses for years. Some on this forum have suggested Thunderbird, which I'll probably try if I have get a new PC. But for now, I'd like to get this "blue screen of death" issue resolved, if possible. Any troubleshooting ideas would be appreciated.

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RELEVANCY SCORE 71.2

Thanks in advance for any help you can provide me. I have been dealing with this error and can't seem to correct it. Here's my information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA800731CB60
BCP4: FFFFF80004C473D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I am uploading the dmp file
https://onedrive.live.com/redir?resi...hint=folder%2c.
please please help.
my wifi is also disconnecting.

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RELEVANCY SCORE 71.2

My computer continuously shutdowns every hour or so without any warning. When the computer loads back up a message pops up telling me that I have had an unexpected shutdown. If I click on more information it shows me what the error was (I have the error message copied if you wish to see it) but it makes no sense to me.

I have looked around for a solution but my error message is different to everyone elses.

If anyone could help me with this problem it would be much appreciated, thank you in advance.

Specs:

OS: Windows 7 Ultimate 64-bit
Processor: Intel Core 2 Duo
RAM: 2GB
Graphics card: ATI Radeon X1600 Series
Previous OS: Windows XP Media Center Edition

Lee.

A:Unexpected Shutdown - Problem Event Name: BlueScreen

@ttran

Sorry, I will do that now.

Thank you

@Marvel Varghese

I am certain it's not the beta, I bought Windows 7 Ultimate.

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RELEVANCY SCORE 71.2

Hi guys,

So my HP Envy 14 has started to randomly shutdown and restart...it occurs almost every 30 to 50 minutes. Here is the error I get when the computer loads again:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 000000000000002C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88002C3233B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040312-30123-01.dmp
C:\Users\MA\AppData\Local\Temp\WER-315746-0.sysdata.xml

More Specs:
-Windows 7 Home Edition 64-bit
-HP Envy 14, bought and received July 2010 (so almost 2 yrs old)
-ATI 5650 HD 1GB
-8 GB RAM (upgraded from 4 GB RAM on July 2011)
-Core i5 450 M CPU

All original, have not clean installed my PC...I also uploaded the minidump files!
Thanks! Any help would be greatly appreciated...I'm dying of STRESS...seriously...

A:Windows has Recovred from an Unexpected Shutdown (BlueScreen)

1.Your crashes point to Eset.
Please remove it for testing purposes.
{Yours is from 2010 and there seems to have been a lot of these of late and I suspect an update is the root cause.}

http://download.eset.com/special/ESETUninstaller.exe

2. Replace with MSE.

Microsoft Security Essentials - Free Antivirus for Windows

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RELEVANCY SCORE 70.4

Hi All,

I'm trying to help my co-worker on another city troubleshoot an issue with his computer. His computer would randomly shut down several times a week. It even shut down when he is not even using it.

I looked in the event viewer and found the error when it crashed is Kernel-Power 41 and Bugcheck 1001.


I got him to email me the dump. With my limited knowledge regarding the dump files, I found two issues: VIdeo_TDR_Failure (116) with atikmag and WIN7_DRIVER_FAULT with ntoskrnl.exe. I attached the dump files. Please help.

Meanwhile, I will asked him to updat the video driver.

A:PC Shutdown without bluescreen, possibly issue: atikmpag and ntoskrnl

  
Quote: Originally Posted by deadlyc


Hi All,

I'm trying to help my co-worker on another city troubleshoot an issue with his computer. His computer would randomly shut down several times a week. It even shut down when he is not even using it.

I looked in the event viewer and found the error when it crashed is Kernel-Power 41 and Bugcheck 1001.


I got him to email me the dump. With my limited knowledge regarding the dump files, I found two issues: Video_TDR_Failure (116) with atikmag and WIN7_DRIVER_FAULT with ntoskrnl.exe. I attached the dump files. Please help.

Meanwhile, I will asked him to updat the video driver.


Hello there!

It believe it's his GPU card that's causing the crashes. Follow this article STOP 0x116: VIDEO_TDR_ERROR troubleshooting and run the mentions tests. Then the other thing that may be causing the problem is scmndisp.sys is a driver that is associated with a Netgear wireless adapter. I would recommend to download and update the drivers for Netgear Wireless Router.
BSOD BUGCHECK SUMMARY


Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080812-44631-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Wed Aug 8 07:20:46.511 2012 (GMT+6)
System Uptime: 0 days 13:39:34.526
BugCheck A, {0, 2, 1, fffff80002ee4a3c}
*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be l... Read more

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RELEVANCY SCORE 70.4

Posting this if it can help someone else. Been having Bluescreen issues about 50% of the time when I shut down my P51s and undock, restart. I *think* I have it solved.The Error says:Log Name:      SystemSource:        Microsoft-Windows-WER-SystemErrorReportingDate:          1/28/2018 8:36:01 AMEvent ID:      1001Task Category: NoneLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      XXXXXXX-P51SDescription:The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000050 (0xffffc3023aa0fff0, 0x0000000000000002, 0xfffff801ebc24810, 0x0000000000000002). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 54c536c4-96a0-4cba-8f9f-5da2f4aae604.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />    <EventID Qualifiers="16384">1001</EventID>    <Version>0</Version>    <Level>2</Level>    <Task>0</Task>    <Opcode>0</Opcode>    &... Read more

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