Over 1 million tech questions and answers.

Yoga 710, Win 10 Pro, shuts down instead of going to sleep

Q: Yoga 710, Win 10 Pro, shuts down instead of going to sleep

Just got a brand new Yoga 710 w/ Win 10 Pro and the system just shuts down when put to sleep.Happens when:- I close the lid (even if "close lid" power option is set to sleep), or- I select the "Sleep" option from the Start [equivalent] menu, the system immediately shuts down (within seconds),- Leave the system idle for 5 min (what sleep timeout is set) And since it shuts down:- I lose any open document, applications running, etc. Also, on restart, Windows occasionally will also complain that it wasn't shutdown properly, starts to scan disk, etc. This is really BAD!- Pressing the mouse or keyboard doesn't do anything and only pressing the power button will get it working again (and I see the Lenovo BIOS logo, etc.).It feels like the OS is trying to go to sleep, but the laptop is shutting down instead. I tried calling Lenovo customer service but the response was really really unacceptable:- First tried to disable sleep completely and saying that that since this is a new machine so that should be okay.- I asked what about battery life if I don't use the laptop (say overnight) for a while -- response was I should shutdown the laptop. I checked the power option, tried disabling hibernate, disable fast boot, etc. and other suggestions from searching the forum but nothing worked. Also checked BIOS settings but there's not much that can be changed (which is rather surprising).Drivers are BIOS are up-to-date. Any other ideas? Any one else seeing this issue on a Yoga 710?

Read other answers
Preferred Solution: Yoga 710, Win 10 Pro, shuts down instead of going to sleep

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


I've had this happen a few times and only when I least expect it.  I thought that perhaps it didn't like me disconnecting devices after shutdown but after several rounds of testing, I think the problem is closing the lid (which is set to sleep) but not always. Is anyone else finding that sometimes when the computer should sleep that it's shut down completely, without hibernating, thus resulting in a cold boot the next time it's started up? Each time it's happened, I've found the following event in the event log at the same time that I expected the computer to sleep, so I know that it's not a case of an attempt at hibernation that failed. Log Name:      SystemSource:        EventLogDate:          5/22/2017 5:11:59 PMEvent ID:      6008Task Category: NoneLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      FennelDescription:The previous system shutdown at 3:01:37 PM on ?5/?22/?2017 was unexpected.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">  <System>    <Provider Name="EventLog" />    <EventID Qualifiers="32768">6008</EventID>    <Level>2</Level>... Read more

Read other answers

I've always used sleep mode at night and quite frankly most of the time instead of shutting down my yoga. I know thats not good after reading some here but wanted to share history in case that has something to do with problem.Typically at night or when leaving office or just going to be off computer for a while I'll close the lid (which is set for sleep mode) and when I return I open it up, enter my password and I'm right where i left off. I have multiple spreadsheets or power points open so it's easier than shutting those down every time or even at night. But since yesterday, when I open it back up, it has shut down and has to start up from "off" vs sleep. All things open have to be recovered (xls, docs, ppt, etc) and chrome says it has shut down unexpectedly and asks if I want to restore tabs, etc.What is causing this change and how can I troubleshoot it and fix it?Help much appreciated.

A:Yoga 13 Shuts down when in sleep mode...

hi juniorgolf18,
Welcome to Lenovo Community Forums!
Can you try checking under

Control Panel / Hardware and sound / Power Option
Click on change plan settings on your selected Power Plan
Click on change advanced settings

Now on this window look for Sleep and open it up.
Look for "Allow hybrid sleep"
Make sure that it is on and save changes
Check and let me know if that works.
Solid Cruver

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Read other 9 answers

Hi all I am really hoping someone can help me. I am on my third Lenovo Yoga 530 in the last month. When I close the lid and then reopen it, say half an hour later, the laptop does not resume where I left off, but instead boots up as if I had turned it off. I have lost so much work due to this over the last month. The shop told me this was "just an issue with Windows 10 and it was hit or miss as to if I would get a replacement with the problem or not". Having tried 3 different new laptops, I don't know what to do and they won't replace it again. Lenovo tell me they have never heard of this (Really?!) If anyone can help, I would be so grateful.  Many thanksEm 

Read other answers

I just installed 8.1. I think I set the power settings in the right position. But it look like I didn't. When I put the computer to sleep, it turns
Operating System
Windows 8.1 64-bit
AMD Athlon II X4 630 32 C
Propus 45nm Technology
4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
S27B550 ([email protected])
ATI video (HP)
698GB Seagate ST375052 8AS SATA Disk Device (SATA) 30 C
Optical Drives
hp DVD-RAM GH60L SATA CdRom Device
High Definition Audio Device
off the computer. What should I do to correct this problem? Thank You

A:Shuts down when Put to sleep

You appear to have a HP/Compaq brand computer.
What is its model name and model number?
What is its exact product number(P/N)?


Windows 8.1 sleep and hibernation settings


Read other 1 answers

all of a sudden my PC running 7 Pro 64 has started shutting down rather than sleeping. i have made no changes in terms of updates/software/drivers, so i cant think of any reason this should happen. it happens when left long enough for the sleep timer to cut in, or by going to sleep through the start menu. any help would be great, its not a really big issue, but just an annoyance that i need to open all my work again rather than just resume it.


A:PC shuts down when put to sleep.

Read other 8 answers

When I close the lid my XPS 13 shuts down instead of going to sleep. Same issue when I use the power button. I've set my preferences to go to sleep when the lid is closed or pressing the power button. But the XPS 13 acts like those preferences don't take effect.
I hope someone has a procedure or update that I can run to make the machine respect the sleep preferences.
I've seen a similar post from 2014 for an Inspiron model running Windows 8. Now in 2016 most machines are probably running Windows 10. So the problem has existed in other machines and prior OS's.

Read other answers

I recently had some help from one of the experts here to fix an issue with windows updates, now resolved however there is a side effect... I had to do a repair install of W7x64 and following this I had to do a bunch of updates again, which seemed normal.
However, now when I sleep the computer the power is lost completely and I can't turn it back on from the keyboard or mouse, only the power button will "wake" the machine.
When I "wake" the machine, the screen stays black, I can hear the fans spinning up but nothing appears on screen. The HDD light on the front of the tower stays off and doesn't blink as well.

Only way to get back into Windows is to hold the power button down to manually kill the power and then turn it back on again. I sometimes have to do this twice.
When eventually getting back to windows I get presented with the 'windows did not shut down correctly' prompt before booting as normal.

Things I've tried so far but not worked:
- new power plan
- hybrid sleep to off
- turned hibernate off, on then off again via command line
- reflashed BIOS

So, little stumped... not sure where to go from here... Any suggestions would be welcome, happy to provide logs if someone can direct me which ones to share.
Also apologies if this is in the wrong section, wasn't sure where to put this.

Old thread for reference:
Windows Update & SFC errors

A:W7 x64 - shuts down when going to sleep

Repair installs are not perfect.

Reinstall windows, fix it right or live with the problems.

I`m tellin ya

And I guess you never created an image ?

Reinstall windows, install the 2 updates from Mike`s tutorial. Install the 1st round of security updates then go over each optional/recommended update 1 at a time to see if you want or need it.

I did 2 installs just this past week and they are both perfect. A lot of the crap updates are history, Windows 7 is back.

Read other 2 answers

When I click sleep the pc shuts down instead of sleeping and when the pc wakes up there is no internet and network access and I am tired of disable and enable the connections.

What to do?
Many thanks,

A:Sleep but shuts down

Could be several things. Look in your bios to see what the power is set up as. It could be set for S3 only.

Read other 1 answers

I am getting a curious error today.

Have made no changes to the system that could have caused it.

It goes to sleep for a couple of minutes - then turns off.

Never happened before.

I might have thought there was a resume object error - if it couldn't resume - but it never gats that far.

It just simply turns off after being asleep for a couple of mins.

Power options are as they always were.

Any ideas?

A:Sleep shuts down

Im gonna ask a completely dumb question. Would that machine be the 7000x86 machine?


Read other 9 answers

I put my Windows 8 laptop to sleep every night. The next morning, my machine is shut off. Does anyone have any idea why? A fix? Thanks in advance.

Read other answers

Hello, we got 2x Try-and-Buy Lenovo Yoga Tablet Laptops (an X1 Yoga and a Yoga 260) to evaluate their suitability for our company, since we intend to upgrade several of our employees laptops. However, ever since we got the devices we noticed on both of them frequent issues with the display and waking from sleep. Very often the laptops won't wake up properly with the screen staying black. In those cases the display-backlight seems to turn on, and I assume the system is running somehow in the background. Putting the computer to sleep again (e.g. by closing the lid) makes the computer wake up properly on the second attempt. Different error in the same category is when a video is running and the laptop is connected to AC - plugging out the AC cord made the screen go black while the media content's sound kept playing. All drivers were updated to the newest version via Lenovo System Update 5.07.0029. Any ideas? I also tried to open a support ticket, but Lenovo wanted to send and install a new display (!). Apparently, that seems like a driver/software issue?! Best regards

Read other answers

Thanks for reading and responding to this thread. For about three months now the computer will be shut down when I check it in the morning. Initially is was occasional but now is every morning. I have Tasks that put it to sleep at 12 midnight and wake it up at 5:30 in the morning. It has worked flawlessly for about a year. Now all of a sudden something has gone haywire. When I reboot I get BSOD but then boots up normally. Another strange thing is ALL my web pages are logged out. When I left click on the login fields the entries are there to select. I've checked other threads similar to this issue but am unclear what information and how to retrieve it so I can present it for diagnosis. I'm computer literate but need some guidance here. Thanks.

Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 7601

A:Computer Shuts Down When Put to Sleep

Attached is the System Diagnosis Report:

Read other 6 answers

Hello. After I upgraded from Windows 8.1 to Windows 10, my sleep feature quit working properly. There was a point in time a couple months back it did work, but since I hardly use it I didn't notice a problem. Recently I decided I'd start using it, and that's when I noticed the problem. When I go to sleep mode, it goes to sleep, but than when I bring it out of sleep mode it just restarts. I don't get any kind of error message at all, and as far as I can tell my power settings are set right. One suggestion I found suggested to revert my driver for Intel Management Engine Interface from version 10 or 11 to 9.5. I did that, but it didn't fix it. someone in a computer help group i'm in suggested that I just reformat my hard drive and start over. I'm trying to avoid that at all costs. I see suggestions on the settings in BIOS. Which settings in particular should I look to change? If anyone has any ideas what I can do to fix this problem, I'd greatly appreciate it.

Mike Irvan

A:Sleep Just Shuts Down Computer

Did you download the latest power management files for Windows 10 from Asus's website?

Read other 0 answers

ive been having this problem for a while now...

Windows 7 Pro x64
8Gb 1333Mhz Ram
Gigabyte Motherboard H77M-D3H
Core-i5 3470
XFX 450 Pro Core PSU
120Gb Samsung 840 SSD
500Gb Seagate Barracuda HDD
Q-Connect Wireless Keyboard & Mouse

..I put my computer too sleep and leave it, when I go to wake it using keyboard or mouse nothing happens, so I turn on using the power button on the tower and there is a long pause of about 10-15 seconds, then the monitor turns on with the message "windows did not shutdown properly" and gives me the option to start in safe mode or normally etc etc..

theres nothing in event viewer that shows any problems (other than it did not shutdown properly)
theres no dump files

its like power is just being cut too the system anywhere between 5-15 minutes of the computer going to sleep (5-15 minutes estimated from event viewer log ... "The previous system shutdown at 16:13:38 on &#8206;31/&#8206;05/&#8206;2013 was unexpected.")

I have reinstalled windows several times to no avail, I started to wonder if it was my USB wireless Mouse & Keyboard...perhaps the battery was low causing dodgy signal to go to computer while it was asleep crashing it? and right enough I changed the batteries and it never crashed over 5 sleep sessions over 3 days!! - but put it too sleep this afternoon for couple of hours and went to turn it on and it had crashed again?? it was odd because normally it would crash on 90% of sleep sessions... I c... Read more

A:Computer shuts off during sleep??

Read other 6 answers

Okay so for a few months now my computer has been shutting down when I tell it to sleep. Not only that but it takes a long time to do it. About ten mins after the shutdown process starts for it to actually shut down.

Also, sometimes my computer will freeze when I start it up before it makes it to my desktop. To fix this usually unpluging my usb's then restarting does the trick. I don't like that though.

I've ran many antivirus software's and it found a few things and removed them but I don't know if I still have a virus or not because it hasn't fixed my problem.

My pc is custom built. Not by me though, my old roommate did it for me about 9-10 months ago. And it was fine up until this problem started to occur.

I'm on windows 8.

I'm not sure if I did or not but I was trying to move some things from my ssd to my hd and I hope i didn't delete a file or something I wasn't supposed too. Cause if I did I don't know what one it would be. :/

Thanks in advance. By the way try to talk to me like I have no knowledge of computers because I really don't.

A:My computer Shuts Down When I tell it to Sleep

What USB's are you using?
Include make and model of each device!

Read other 3 answers

for the past few days when i click on Sleep the computer shuts down (not hibernating), so in the morning when i wake up i have to press the power button to reboot, it goes to black bios screen saying it shut down wrong, whether to start normally or safe mode, i choose normally, then when i get to the desktop a window comes up saying it shut down wrong...

i ran your diagnostic tool and have attached my zip file. please let me know how to fix this issue. thanks!


(Windows 7 Home Premium 64 bit) Sony Vaio laptop with about 34 GB free on HDD and 3GB RAM

A:BSOD trying to SLEEP, SHUTS DOWN instead

Welcome aboard, Nick.

A PC will not go to hibernate in some situations like ....

► If there is not enough Space in the C Drive.
Let us see....

Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 465.66 GB (500,000,878,592 bytes)
Free Space 34.18 GB (36,698,836,992 bytes)
That's really low. You need to salvage some free space. Try it:
Hard Disk Space - Free Up and Recover

► If the Hibernate is disabled. Then it is enable it. Follow the tutorial to enable it:
Hibernate - Enable or Disable

► If the hibernate file is damaged.
First disable hibernate. Then run Disk Check, and then enable it again.

Let us know the results.

Read other 7 answers

About a year ago I build a home brew dektop PC. I am running Windows 7 Professional, I7 processor, Asus P6T Deluxe Ver. 2 motherboard, 6gb ram.

Occasionally, in the past when the the PC would sleep it would not wake up when I pressed the keyboard and had to be restarted instead. Over the last week the problem has occured more frequently. Today it happened every time the PC went to sleep and was not woken up within a few minutes. I have never made any adjustments to my power setting in Windows or the BIOS. I am using a balanced power scheme.

I get the following error message from Windows upon reboot:

Windows has recovered from an undexpected shutdown.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800637AA20
BCP3: FFFFF80004535518
BCP4: FFFFFA800927A7C0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Is this a Windows 7 issue? Is it a hardware issue? Any ideas how I can correct this error?

A:PC Shuts Down Completely During Sleep

Hi Howard08560,

Usual causes: Device driver

Please see:Windows 7 - Blue Screen of Death (BSOD) Posting Instructions.

Read other 2 answers

This been happening more constant now, and I search everywhere. I think is the HDD or maybe my Ram, but I'm not completely sure. This is the prompt I get:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000308092C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Sorry here's my zip folder. Attachment 265471

A:Computer shuts down when put to sleep

Have a look here Blue Screen of Death (BSOD) Posting Instructions
and post the required info and we should be able to help more

Read other 6 answers

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8081 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 688036 MB, Free - 622716 MB; D: Total - 26572 MB, Free - 3145 MB;
Motherboard: Hewlett-Packard, 181C
Antivirus: Windows Defender, Disabled

A new Windows 8 HP laptop in February 2013. Often when I place the computer in sleep mode, I come back and it has shut down, and I have to restart the computer. The computer knows it has done something it shouldn't have, and it gets reported to Microsoft. I had a whole lot less trouble with my old Vista laptop. Lots of issues with this Windows 8. Any ideas what is going on? Thanks for the birthday greetings Tech Support!

A:Shuts Down in Sleep Mode

. It isn't actually shutting down but hibernating
to stop that happening you need to alter the power plan advanced settings

this shows you how to get to power settings

then select the current plan, select change plan settings, then on the next screen that opens selct change advanced power settings
you should, then get a pop up box
scroll down to sleep & press the little + beside it

press the + beside allow hybrid sleep & select no
then move on to hibernate after & set it to 0 ( it is probably set at either 60 or 180) and that means it hibernates after it has been in sleep mode for the specified time
press apply & then OK and exit out of other screens
Hopefully that should solve it for you

Read other 3 answers

Starting a few days ago, my laptop has been shutting down instead of going to sleep. When I close the screen or leave it for a few minutes, instead of going to sleep, it will just shut down.  
I have checked for updates on the system as well as on individual drivers. I have run a Dell diagnostic and nothing has come up.
Help! Thanks!

Read other answers

Hey This is a two part question in case my problem is related? My PC protection wasn't on for a period of time, when I figured it out I went to microsoft and tried the onecare scan, it wouldn't complete the scan. I'm wondering if I had spyware or a virus change my system (nothing shows up with any scan). I've had problems ever since, my most recent and very irritating is if I am online or wake up my pc from sleep mode, the fan kicks on loudly, and my pc shuts off! I have a Gateway Quadcore, just a year old, I've tried a scan with them, their scan said my fan was fine. Gateway also suggested to reload my Hard drive? I haven't tried that yet, and don't know how that would help? Could someone please tell me what causes a pc to just shut down, could this be an infection, or hardware problems? And if I were to wipe my pc clean the way it was installed when I received it, could this help, is there too much on my hard drive? Any help would be greatly appreciated!! THANKS

A:PC shuts off by itself, while using or waking from sleep more

If there is a software problem, or a virus problem - wiping the hard drive clean and starting over would most likely fix it.
But, this would wipe out everything on your hard drive - then you'd have to reinstall Vista, then reinstall the Drivers and Applications from the Drivers and Applications disk that the Gateway system should've asked you to make.

This is sort of overkill if you're just looking to remove a virus/cure a software problem - but it is the quickest way to rule out all sorts of software/virus issues.

Read other 3 answers


Last year I bought an ASUS N550JV (which came with Windows 8) and upgraded to Windows 8.1. I've never been able to put my laptop in Sleep mode. It shuts down and when I open the lid or press the power button it justs boot from the ASUS logo (as if it was a cold start) and I lose everything that was opened.

I already installed the drivers from the manufacturer and some others more recent that I found (like in the Atheros.cz website).

Have anyone had this issue? Is there a way to fix?
After reading a lot in the Internet I found one command which could help me (powercfg -energy) and only 1 error have been found:

Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

Is there a driver or software that could enable this?

The command (powercfg -requests) returns "None" for everything.

Thanks for your attention,
Jo?o Ramos

Read other answers


I have a samsung rf711 so8 uk running windows 7 home premium 64 bit. For the past 4 months, I could not use it reliably anymore. First, it started to shutdown out of a sudden and I would lose my data, so I sent it to samsung and they fixed the motherboard. But then My computer would shut down when I close the lid (put it to sleep) after a while. and when I start it up, I would need to press the power button and windows would give me the black screen that tells you to start it in safe mode, netweoking or normally, and when it finally boots up (which takes ages! more than 5 minutes, though I have 1TB of hard-disk space and 8GB of ram, nothing much on startup) it tells me it recovered from a shutdown and it will seek a solution. but nothing happens. I tried to deactivate the sleep-hybernate mode, it would tell me that the power options are not accessible, I follow the steps to run a troubleshooter, it would turn out with no errors. I sent it again to samsung, they said they could not find anything wrong with it. and they actually tried to charge me! Now I have this slow powerful machine that can hardly do anything. After this whole issue, I cannot use cisco anyconnect vpn client (v2.5.6005) (which used to work fine), so I cannot log on to any network, this thing is useless now! Can anyone please help me!


A:Windows shuts down when I put the laptop into sleep!!!

You can try a Repair Install which may solve these problems.

But I would ditch the presintalled Win7 to get a perfect Clean Reinstall - Factory OEM Windows 7.

Be sure to make your REcovery disks first and save a WIn7 backup image in the rare case that some Samsung features cannot be made to work after clean reinstall. See the Special notes in tutorial.

Read other 9 answers

Hi guys

So this problem is really getting on my nerves and I really want it to stop
When the computer goes to sleep mode, it works.
But then when I wake it up (by pressing a key on the keyboard) the fans blare on and the laptop immediately turns off!
An help would be fantastic i really would appreciate it

My laptop:

Acer Aspire 4740g
Windows 7-home premium

A:Computer shuts down in sleep mode

After a "Wake-up failure", how does the laptop get "re-booted" and running Windows-7?

Do you get any error message(s) booting up, and/or after Windows is up and running?

Read other 9 answers

My (desktop, not laptop) computer shuts down when I wake it up from sleep.

I've been working, I leave. The computer goes to sleep. Come back later, the CPU power light is on and the monitor off as it should be in sleep. You touch the keyboard to wake it up, the power light goes from blue to amber, then goes off as the computer shuts down.

This is a recent problem after a recent Windows 10 or Office 365 update, I think. It might have started after W10 or O365 encouraged me to start signing in with my MS account.

I've researched and checked my power settings, but that doesn't seem to be the problem. I've tried changing power settings and resetting to default, doesn't fit it.

Any ideas?
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 18422 Mb
Graphics Card: AMD Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: 920 GB (551 GB Free); D: 1862 GB (277 GB Free); E: 931 GB (229 GB Free);
Motherboard: Dell Inc., 05DN3X
Antivirus: Windows Defender, Enabled and Updated

Read other answers

Hey guys .

So when I turn my laptop into sleep by pressing the speed button or closing the lid the laptop turns into sleep perfectly.

After about half an hour or more when I come to go in my laptop back on the fans blare on really loud then shut down!

Anyone help me with this?

Thanks .

Read other answers

My laptop has begun shutting down instead of entering sleep mode. I have not changed the power settings. All settings still say Sleep after X minutes, not Turn Off. It's also possible that it is shutting down upon trying to resume from sleep mode. First of all, is this a question for Lenovo, Intel, or Microsoft? Any suggestions?

Read other answers

Hi all first time poster,
So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
What I have tried:
Changing all of the advanced power options
Resetting my laptop (to before the issue started occurring)
Restoring my laptop to factory settings
Redownloading windows 10
Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
Updating the drivers that were suggested on the windows eight forums
Downloading the chipset driver from Asus
Downloading the ACHI Link Power Management and trying all the settings

What I've done in the command prompt:
sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth
I also tried the chkdsk command but there were no problems found

When I started noticing the problem:
After I downloaded VMware's player and created a virtual computer with Ubuntu

I hope this description was detailed enough. As one could tell, I've tried quite a lot of different things to fix this issue but with no resolve. Thanks for the help in advance!

A:Laptop shuts down when put into sleep mode

Hi mtmyj79,

I'm very sorry for the delay, there aren't many people in this section.
As this problem isn't a bluescreen, it normally is moved to the right section.
Are you still requiring help?

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

Read other 0 answers

Hi...I just started experiencing this issue where I go to put the computer into sleep mode and the screen goes black and the computer is still running. Then, a blue screen pops up saying that my computer needs to shut down unexpectantly. It sometimes works where it does go into sleep mode but most of the time it will restart on it's own. Any ideas how I can avoid this and go back to putting the computer in sleep mode when I am finished with it?

A:Computer shuts down in sleep mode

Blue Screen of Death (BSOD) Posting Instructions

Read other 2 answers

Using windows 8.  Every time I shut the lid of my computer it goes into sleep mode. This is good, but after a while in sleep mode it either shuts down or does something that causes it to close all programs and require rebooting. How do i stop this from happening and just let it go in sleep mode forever?

A:Helix shuts down while in sleep mode

I have a very similar problem. If I shut the lid and leave it for a long time (say, overnight), the computer will not wake up when I open the lid the next morning. If I shut the lid and then open it back up wihtin a few minutes the comptuer wakes up normally. After sleeping overnight, the computer does seem turn itself on when I open th lid, as evidenced by an audible fan noise and a red illuminated dot over the 'i' in the thinkpad logo, but the screen does not turn on. I double checked my power settings in Windows, and it is set to go to sleep when the lid is closed. The only way to get it going again is to hold down the power button until it turns off, and then power back on. Any ideas?  

Read other 9 answers

I have an acer laptop that recently had some problems, half the time I pressed the power button the light would flash and it would not turn on. I sent the laptop for repairs under warrantee, just got it back after two weeks. It seemed to be fixed but as soon as I put the computer to sleep, then woke it up, bam, it just shut down, and I'm back to square one. After this happens, for the next 10 minutes or so the computer will not turn on at all. Whenever I put the computer to sleep/hibernate, most of the time when I try to wake it up the computer shuts down, then the next few times I try to turn the computer on via the power button, the light briefly flashes, and the computer doesn't turn on. After 10 or so minutes the computer usually turns on, for now. Other than that, the computer works just fine.

I will probably have to send this thing back to get fixed again...but I just wanted to know if anyone has heard of issues like this.

A:Computer shuts down instead of waking from sleep.

Originally Posted by theridon

I have an acer laptop that recently had some problems, half the time I pressed the power button the light would flash and it would not turn on. I sent the laptop for repairs under warrantee, just got it back after two weeks. It seemed to be fixed but as soon as I put the computer to sleep, then woke it up, bam, it just shut down, and I'm back to square one. After this happens, for the next 10 minutes or so the computer will not turn on at all. Whenever I put the computer to sleep/hibernate, most of the time when I try to wake it up the computer shuts down, then the next few times I try to turn the computer on via the power button, the light briefly flashes, and the computer doesn't turn on. After 10 or so minutes the computer usually turns on, for now. Other than that, the computer works just fine.

I will probably have to send this thing back to get fixed again...but I just wanted to know if anyone has heard of issues like this.

Hi theridon, have you tried turning off Fast Startup? (Control Panel>Hardware and Sound>Power Options>System Settings) If this does not work, try installing the hotfix provided by Microsoft or you could go into Windows Updates and search for KB3042085 under optional updates and install it from there.

Read other 1 answers

EDIT: the problem has returned and the previous solution doesn't work anymore. Uploading new .ZIP file in OP and last reply.


I have been searching the Internet a bit to find a solution to this issue. Mostly this has been linked to specific programs (like iTunes), which I don't have. Someone said it might be BSOD so I did the procedure.

Basically, my laptop doesn't go to Sleep, but instead freezes. This happens when closing the lid, pressing the "power" button or doing manual Sleep from Start menu. The screen goes black, but won't "wake up" anymore - the only way out is a forced shutdown and restart.
If the laptop is in this freezed state long enough it will shut itself down automatically.
The machine is 2 months old with pre-installed Windows.

A:Laptop freezes/shuts down during sleep

Welcome to SevenForums

Your problems were caused by the Intel Wireless WiFi Link 5000 Series Adapter Driver
Update it using the Intel update utility or find a newer version from your laptop manufacturer's website
Intel? Driver Update Utility

Revert back to an older version if the newer ones still cause BSODs

* *
* Bugcheck Analysis *
* *

A driver is causing an inconsistent power state.
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800491da10, Physical Device Object of the stack
Arg3: fffff800046a04d8, Functional Device Object of the stack
Arg4: fffffa8004aa9c60, The blocked IRP

Debugging Details:

IRP_ADDRESS: fffffa8004aa9c60

DEVICE_OBJECT: fffffa80049f2050

DRIVER_OBJECT: fffffa80079f6470




FAULTING_MODULE: fffff88005ad9000 NETwNs64






LAST_CON... Read more

Read other 9 answers

I have a Dell inspiron 15 3000 series, with windows 10 installed on. When it goes to sleep, the laptop automatically shut down. when i press the power button it does not go on instantly. i have to press it several times or long press the power button for it to go on.
please advice

A:laptop shuts down by itself when in sleep mode

Thank you for writing to us!
Kindly follow the following steps:
Open Power Options by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Power Options.
 b. On the Select a power plan page, click Change plan settings under the selected plan.
c. On the Change settings for the plan page, click Change advanced power settings.
d. On the Advanced settings tab, expand Power buttons and lid, click on Power button action.
e. Click on Setting, select the option Sleep.f. Click on Ok.
Refer the section ‘Can I change what happens when I click the Power button on my computer’ in the below link:
Turn off a computer: frequently asked questions:http://windows.microsoft.com/en-US/windows-vista/Turn-off-a-computer-frequently-asked-questions

Read other 1 answers

My ACER AX1430-UD30P either restarts of just shuts down only when in sleep mode. When restartring I get the message that Windows has recovered from an unexpected shutdown, and when booting gives me the choices to start in safe mode, etc.....

I did run a SFC and Chkdsk and there were no errors. I am attaching the minidump files.

Thank you to anyone who can help!

Win 7 Home Premium 64 bit

A:Win 7 Desktop Shuts Down During Sleep Mode

Apparently I did not allow the tool to finish properly so I re-uploaded a new zip file. Please accept my apologies....

Read other 1 answers

My Inspiron N5110 laptop has a weird issue.
At very rare times, my laptop shuts down after I put it on sleep mode.
I know when it's happening because the power light doesn't flash.
When I turn it on again I receive the Windows message that has recovered from an unexpected shutdown.
As far as I remember it happened 4-5 times.
All of the times I only had Firefox (with lots of tabs) running and nothing else.
By the way, my laptop had other issues in the past including, problems in the fan, -and since the day I bought it-, it had speakers and hard disk problems.
I got these parts replaced and they seem to be running in diagnostics with no errors (except for the fan which still makes weird loud noises, might have to replace it again).
If this also helps, my laptop is always plugged in.
It's very important for me to get it fixed because I am a student and don't want to lose anything important.
Thank you in advance.

A:Laptop Shuts Down while on Sleep mode

Hi Nevol,
You may uninstall and reinstall the display drivers and update the system BIOS. For BIOS updates please refer to the link: http://dell.to/1eYigyq.
Please share the operating system installed and paste the screenshot of ‘Device Manager’ with ‘Display Adapters’ expended.
Keep me posted with the information. I will be glad to assist you.

Read other 14 answers

I have our wireless router hooked up to my computer at home. When I shut down my computer, the router stays up and working fine, allowing our wireless laptops access to the internet. The ethernet light stays lit and everything is fine. However, when I put my computer in sleep mode - something I would prefer to do rather than shutting it down when I'm not using it - the ethernet light goes out and the laptops can't connect to the internet. It even says no network connection is available.

Does anyone know if there is something I can do? Change a setting in Vista or in the system BIOS ? Is it something to do with the router?

The router is pretty old - Actiontec (GT704WG) but we've never had any problems with it.

I'm running Vista Home Premium 64 bit on a custom built system with an E8500 @ 4.0 Ghz and 8 megs of RAM
Motherboard - Gigabyte GA-X48-DS4

Thanks for any help

A:Router shuts down in sleep mode Vista 64

Is the ethernet cable running from the modem going into the router, or the computer? It would makes sense to me that if they were switched something like that would occur...

Read other 2 answers

My Dell XPS 13 9350 (Windows 10) is configured to go to sleep when I close the lid. Instead, since yesterday it forces a shutdown instead - when I reopen the lid it boots up from scratch, applications complain that they were forced to quit with unsaved files, etc.
I assume this is due to some update Dell Update made a couple of days ago, but I don't know what it was.
Naturally I have checked that Power & Sleep Settings are correct (re sleeping when closing the lid). I've also updated drivers from the Dell site and run the Dell online diagnostic test for lid closing.
Any suggestions?

A:Dell XPS 13 shuts down when put to sleep using lid or power button

Some more details:
Uninstalling the video drivers (which helped someone else on this forum with the same problem) didn't fix it.
The problem also occurs if I send the laptop to sleep with the power button, but not if I send it to sleep from the Start menu - seems to work OK.
Also, the problem does not seem to be at the point of sending it to sleep - it acts as if it's going to sleep normally (going off in a couple of seconds) rather than shutting down - but at the point of waking up, when the computer starts up as if it had been shut down.

Read other 1 answers

My laptop is brand new, Dell Inspiron 17 7779. All software and firmware is up to date.

The laptop goes to sleep fine, but when I wake it up, it immediately shuts down. Does anybody know how to fix this?

Read other answers

On my Samsung NP300E5A laptop I have the setting that it will go into sleep mode when I close it. I had some problems with crashes, about once every two weeks. I used the Samsung Recovery Solution 5 to do a Basis Restore (quick restore that restores only the major Windows files). It got actually much worse after that (could not start Firefox without crashing) so I picked a system restore points of a couple days ago and now I can use Firefox.

The problem now is that at night when I close the laptop and put it into sleep mode, it crashes (every single time) and the next morning I need to start it up again. The error is as follows:


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6057 Mb
Graphics Card: Intel(R) HD Graphics 3000, -1988 Mb
Hard Drives: C: Total - 359423 MB, Free - 93864 MB; D: Total - 332560 MB, Free - 145939 MB; S: Total - 31232 MB, Free - 17710 MB;
Motherboard: SAMSUNG ELECTRONICS CO., LTD., 300E4A/300E5A/300E7A
Antivirus: avast! Antivirus, Disabled

A:Computer crashes and shuts down in sleep mode


Read other 1 answers

I have a Dell Latitude with windows 7 and an core i5. It shuts down unexpectedly when I close the lid to put it to sleep and when I press the sleep button. This has been happening since monday 11/25/2013 around 5:30 pm. I scanned the whole computer multiple times using Kaspersky 2013 and it didn't detect any threats. I used system restore and it shut down unexpectedly again a few times untill I was able to somewhat restore it back but it shown me a message stating that it did not successfully restore. It detected 10 updates. I ran the update but the problem still persists. I was able to get this statement when it recovered:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80039B2060
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA8003B32230
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C... Read more

A:My Dell Latitude shuts off unexpectedly when going to sleep

Welcome to Seven Forums Legion, the BCCode: 9f notation is a BSOD so please follow the Blue Screen of Death (BSOD) Posting Instructions .

Read other 1 answers

From Microsoft Info on startup

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: FFFFFA801C67C178
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800038878D5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

The first mini dump I have changed the access. I am not sure if the other mini dump files are included, but says there were 35 in total. Computer shuts down every few days during sleep mode and takes forever to boot back up. I doubt having two monitors hooked up does anything, but figured I would mention it.

Files now attached.

A:BSOD Computer shuts off during sleep mode

File attached. Thanks

Read other 1 answers

I have a brand new Toshiba Satellite laptop 64 bit OS with Windows 8.1 . When im done with the laptop, i always click "sleep" but when i return hours later, its only a 50/50 chance that it is actually sleeping with the power button flashing. The other times it appears shut down - but not in a true shut-down mode...the power light is not flashing, yet if i push the power button it lights up continuously yet the screen stays black forever until i finally have to hold down the button and do a hard restart. I bought another exact same laptop for my work about a week before and i dont have the same problems with that at all and the settings seem to be exactly the same.
What could be the problem?
Thanks in advance for any possible help.

A:Solved: laptop sometimes shuts down when i click sleep.

anyone? anyone? no suggestions or suspicions?

Read other 3 answers

Hello there... I own a great HP 4530s with a 64-bit Windows 8.1 Pro installed and today, this morning, after I pressed the power button to resume my session from sleep, the hard drive started spinning, the screen came on with the Windows' lock screen (everything normal) and after about three seconds it 'died'... it just shut down in an unclean way, as if I removed the battery... sudden power off (and it's also plugged in, so power fueling is constant). I turn it on again and it works as usual... just that I lost my seesion and all the programs that were opened are closed now - a new session from a fresh start. I use this computer every day and this happened several times before (about four times)... it's not an often occurence but still... raises concerns and question marks as to whether my laptop is healthy or it's kinda losing its health. Here's the Windows' event account for it:  Event-41, Kernel Power The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.  And there's also an event that states this: 'The previous system shutdown at 03:29:42 on ?21/?02/?2017 was unexpected.'... which is weird, because that is the time when I put it to sleep (3:29)... and this event is logged at 9:03. I turned it on at 9:03 and that's what happened.  So my question is... is it something to be concerned about or it's just that the power su... Read more

Read other answers

I have a laptop that I have had since June and I don't remembering it doing this when I first got it. what it is doing is I will boot up my laptop, use it and then close the lid and putting it to sleep. I have sometimes forgotten to shut it down when I go to bed but when I return the next morning is is shut down. I have it running off the power cord not battery. Is there a setting I can change or what is going on? Does it automatically shut down after a lenght of tim in sleep?

A:Solved: Vista shuts down when in sleep too long

Read other 7 answers

Hello. I have an ASUS PK5E-WiFi with the latest BIOS (1305). The processor is a Q6600 and the video card is an ATI Radeon 3870. It has worked with W7-64 for about 2 years.

It always went to sleep (S3) and resumed correctly, until about two months ago. I cannot relate it to any single update (there's been many from Windows, ATI Catalyst, Java...).
Whenever I put it to sleep, it would access the drive for a minute or so and shut down, like in hybernation. It would indeed resume as from hybernation, alas taking a much longer time than when booting up normally.
Lately it just takes the usual 1-2 seconds it took to go to sleep, but instead it shuts down. And when I turn it back on it complaints of having shut down unexpectedly.

Also there was a huge lag when booting up, even in failsafe mode: The screen would remain blank for a minute or so.

I have reset the BIOS, gone into failsafe mode, erased the ACPI Fixed Feature Button, and ATK0110 utility drivers and uninstalled the ATI Catalyst drivers, letting W7 install its own.

The boot time lag has gone away, but it still shuts down when ordered to sleep and complaints once back up as having been shut down unexpectedly.

It would be very nice to get some advice about what to look for.

Thanks in advance.

--addendum-- I think the "hybernate" thing I mentioned up there was the Hybrid Sleep feature. But the problem persists in that it shuts down when ordered to sleep.

A:ASUS PK5E shuts down when ordered to sleep.

Power Options and Sleep Mode Problems - Vista Forums

That's most of what I would offer on this.

Read other 2 answers