Over 1 million tech questions and answers.

Yoga 900 13ISK2 USB Ports Stopped Working

Q: Yoga 900 13ISK2 USB Ports Stopped Working

I have a Yoga 900 13ISK2Yesterday my usb ports stopped working (the charger still works) I updated the BIOS and they worked again for about 4 hours, then stopped again. Can you help?

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Yoga 900 13ISK2 USB Ports Stopped Working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 87.2

Both USB Type A 3.0  ports as well as the USB 2.0 portion of the DC-in port are non-functional. I have tried thumb drives, wireless mouse receivers and even a portable cd-drive.....no luck on any front. I have ran windows updates, the intel driver & support assistant as well as the lenovo solution center; all of which claim all drivers/bios version/system version are up to date. Has anyone experienced any success tackling a similar issue? 

Read other answers
RELEVANCY SCORE 84.8

This morning, I found that my USB ports are not working. Any ideas on what is wrong? In the Device Manager I see USB drivers for the bluetooth and camera, but nothing for the ports - should there be? This only out of ordinary thing to occur was that I left the PC on and unplugged last night, and the batteries ran out. Help, I cant connect my iPhone!

Read other answers
RELEVANCY SCORE 84

So, as the title suggests, all the ports on my Lenovo Yoga 900 have stopped reading any outside device. I went into device manager and the usb ports don't show up anymore under the Universal Serial Bus controller tree. The only device that stills works, thankfully, is the charger which plugs into the special usb port. If anyone knows a solution i would be grateful, thank you.

Btw sorry for the quick post i am writing this on my phone. I can provide more specs for the computer if needed, also i am running Windows 10.
 

Read other answers
RELEVANCY SCORE 84

Yesterday evening, the USB-C ports of my Lenovo Yoga 920 stopped working suddenly. While working with the computer, the connected external monitor and the laptop screen both went dark and I couldn't revive them by disconnecting/reconnecting any cables or by pressing any keys on the laptop. In the end, I had to force a hard restart of the Yoga 920 by pressing the power button on the right. After rebooting the laptop, I noticed that it completely failed to communicate with any devices connected to the USB-C port, including my external monitor, keyboard, mouse and Ethernet network. First suspecting an issue with the connected USB-C hub (Kensington USB-C Universal Dock 60W (SD4600P)), I performed a full power recycle, including detaching/attaching cables, of all involved components. This had no result. I noticed then in the Windows 10 Device Manager (devmgmt.msc), that the USB device "UCSI USB Connector Manager" was marked as not working (yellow exclamation mark). The status of the device was:This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE Disabling/removing/reinstalling this device in Windows 10 had no effect on the issue. Then I noticed that the laptop didn't charge while connected to the power supply from Lenovo, which was delivered with the laptop. There are two USB-C ports on the left side of the laptop. The one towards the back is marked as the one to use for charging. It didn't work any more. I had to connect the USB-C cable from th... Read more

Read other answers
RELEVANCY SCORE 79.2

My card reader stopped working. I downloaded the most current driver (November 2016), but that didn't solve anything. Suggestions?

A:Card Reader Not Working on Yoga 900-13ISK2

Is it one particular card or all cards that don't work?  Lok in the device manager (under administrative tools) and see if there are any problrm devices.

Read other 2 answers
RELEVANCY SCORE 79.2

My card reader stopped working. I downloaded the most current driver (November 2016), but that didn't solve anything. Suggestions?

A:Card Reader Not Working on Yoga 900-13ISK2

Is it one particular card or all cards that don't work?  Lok in the device manager (under administrative tools) and see if there are any problrm devices.

Read other 2 answers
RELEVANCY SCORE 73.6

Vista Ultimate 64-bit, ASUS Rampage Formula motherboard, USB mouse and keyboard connected in back ports.

Two things happened: Avira antivirus warned me of some threats which I either ignored or deleted. Windows Update had some updates ready (although I'm not sure if it updated).

I turned off my PC for a couple of hours, turned it back on and realized that my USB keyboard was not working on the password screen.

I eventually unplugged it from the back and plugged it into the front, where it worked. However, my USB mouse did not work when plugged into the second front port, nor did it work when plugged into the front port in which the keyboard worked.

I accessed System Restore using my keyboard and restored to one day previously. When it finished, both keyboard and mouse worked, although I got a pop-up message alerting me that the "drivers for your device could not be installed." When I clicked "OK," the mouse stopped working again.

I have checked BIOS and both mouse and keyboard are recognized, so it does not appear to be a hardware issue.
 

Read other answers
RELEVANCY SCORE 64.8

Will downloads for the 13ISK2 work on the 13ISK? I believe the newer model has a BIOS update out and I'm wondering if it will be compatible with my laptop which is the first one that was released.

A:Yoga 900 13ISK2 downloads

No.  The 2 models need different images.

Read other 1 answers
RELEVANCY SCORE 64.8

Hello, I have Yoga 900 13ISK2 for almost a year now and about few months ago I've noticed that fan started working quite often. After installing CPUID HWMonitor I can see that CPU get's to 100░C! What could be the cause of that? I've reset BIOS, Windows, etc, completely fresh installation and the problem persists. I've attached a screenshot of HWMonitor. If I take it to service I will be left without notebook for sometime, which is not really an option.  Thank you for any inputs


























lenovo_900_hwmonitor_screenshot.PNG ?26 KB

Read other answers
RELEVANCY SCORE 64.8

Hello  i have a Yoga 900 13ISK2 and i want to know what pen will work for the Touchdisplay.For example i have a Wacom Intous Pro 5. Will that Pen work? Best RegardsChris

Read other answers
RELEVANCY SCORE 64

I am afraid what the answer will be - but I ws expecting to be able to use windows ink with this Yoga.There is no settings for pen&windows ink. I thought it is a Wondows 10 anneversary edition feature.Please advise.... Regular pen works fine - although limited (you ahve to go to 'draw' function in office.... 

Read other answers
RELEVANCY SCORE 64

Please, someone MUST have ran into this issue like I have! I have a brand new Yoga 900 (13ISK2) with an Intel PTT TPM 2.0 (this meets the requirements for Bitlocker). Now, the "chip" is recognized in BIOS, and is also recognized properly in Windows in the Device Manager. (It shows with the proper driver and everything.) The problem arises when I try to use Bitlocker, or the TPM.msc.  Windows reports that a "Compatible TPM cannot be found", thus Bitlocker will not function the way that I want it to. I've re-installed Windows a few times, and I always get the same error. I've tried alternate drivers, and again, no luck.  I've contacted Lenovo Support, and they tell me that I need to pay for "Software Support" since it isn't a hardware issue. Google is no help. So does anyone have any suggestions? Thank you in advance!


























TPM1.PNG ?361 KB

A:Yoga 900 13ISK2 - TPM Cannot be found by Windows 10 Pro

 


























TPM2.PNG ?238 KB

Read other 1 answers
RELEVANCY SCORE 64

My Yoga 900 13ISK2 posts to bios everthing works correctly except screen goes blank after about a second, can just see bios screen flash up.I know bios works as i can go through settings by memory to change things hit F10 and exit and it reboots. it currently has no SSD in it atm.does the yoga 900 output hdmi through the type -c in bios.?Or does it need drivers to use the output type-c?I'v used a usb boot drive and it does soemthing but i cant see whats happpening.Anyone else seen this happen?I cant see it being the screen as i see the lenovo logo flash up and the bios page flash up.  

Read other answers
RELEVANCY SCORE 64

I am trying to replace my 512 NVMe Samsung SSD with a Toshiba/OCZ RD400. After cloning the drive, I checked the result on my desktop by accessing the RD400 mounted on a PCIe adapter to verify that the content was there and the drive accessible, I then replaced the Yoga original Samsung SSD with the RD400 but the Yoga BIOS doe not recognize the drive. Am I missing something in the BIOS ? Is there a security setup or something else that would prevent the BIOS to recognize that new drive ? Thanks for the help.

Read other answers
RELEVANCY SCORE 64

Hi guys, i have an unrecognised SSD drive on my yoga 900 (partitioning program error). it is recognised in the bios, but there's no operating system on it and windows won't see a hard drive, so can't clean install.Does anyone know how i can format this from a usb stick alone or without taking the SSD stick out?or what driver is it that i need when windows asks for a controller driver?

Read other answers
RELEVANCY SCORE 64

I replaced the motherboard in my Lenovo Yoga Series 900, updated the BIOS, but the Product ID and Serial Number needs to be updated in the BIOS.   On this model, how can I update this information.  Everything works fine, but I would like to run the update utility, and it always fails because of this missing information.  Any help is greatly appreciated.

A:How to update MTM in BIOS of YOGA 900 13ISK2

Welcome to the forum.
 
It sounds like you replaced the motherboard yourself. The MTM and serial can only be updated by authorized Lenovo service centers. They are the only ones who have the necessary software to do this.

Read other 1 answers
RELEVANCY SCORE 63.6

Hey guys,

Earlier today my computer just stopped recognising my network adapter. Luckily, I've got a built-in one but it isn't any good because I only get about 25% of the actual speed I'm meant to. I've tried the following to fix it:
Restarting
Unplugging the power cable for 5 mins
Reinstalling it with device manager
Using the disc
Using a different USB port
Replacing the adapter

My computer is the Packard Bell iXtreme M5850. Can anyone help me try to fix this?
 

A:USB ports stopped working

Might be worth noting that my peripherals all work in whichever slot I put them in. It seems that only the Netgear product seems to have stopped working. It is the Netgear WNA3100.
 

Read other 2 answers
RELEVANCY SCORE 63.6

I have a Dell laptop and i re´stalled windows xp 2 months ago.
There were no problems and everything worked untill suddenly all the USB-ports stopped working...
i tried to uninstal all the usb-port by deleting them and then restarted my laptop and all the usb-ports were back so they were reset but it still doesn't work!
please help me, i thought of making a back-up and reinstalling the laptop again but with the usb-ports not working it is hard to connect an external hard drive
 

Read other answers
RELEVANCY SCORE 63.6

I recently acquired an HP Elite model H8-1050 and I reinstalled my OS from scratch (Custom Windows Ultimate). In the beginning the 2 3.0 ports on the top of the unit next to the stereo jack and mic port were working. After installing the OS, flashing my BIOS and updating all drivers they are no longer working by which I mean when I put a flash stick or other USB peripheral nothing happens. Now I'm pretty sure it's a software issue because the stereo out and microphone ports work fine and they are all a part of one piece of hardware and because they did work at some point. It's a fairly new device still long under warranty so I doubt it could have failed so quickly.

I looked in my bios but couldn't find any settings that relate to USB and in my Device Manager it shows no unknown devices. HP upper level tech support wasn't much help either and wanted me to reinstall my OS entirely or backdate my bios flash which is both crude and risky. For reference he tells me I have an IPISB-CH2 Pegatron Mobo. I used the bios flash and controller drivers directly from HP's website for my model. Any ideas? I'm wondering if there are separate 3.0 drivers I need. Google H8-1050 drivers (64bit) to see exactly what I used.

Thanks
 

A:USB 3.0 SS Ports Stopped Working?

Read other 10 answers
RELEVANCY SCORE 63.6

Hi,
I am in a spot of bother since I have to give an important presentation and all of a sudden my USB ports (3) in HP pavillion dv6(running windows 7 64 bit) stopped working. I plugged my friend's ipod touch to charge from the computer and it did not work and after that none of the ports will work. I tried reinstalling the drivers, restarted the computer multiple times and even ran a virus scan but its of no use. Out of the 3 ports only one says "windows detected a problem with the device", the other 2 wont even say anything. I even checked at the registry keys to see if the USB ports are enabled and they were fine. My warranty expired this December so now I have to pay HP for any trouble shooting.
Is there any simple fix to this solution which I am missing?
Thanks a lot for your time!

A:USB ports stopped working

Two possibility come to mind there may be more of course.

1. A USB port has become physically damaged
2. The port may be OK mechanically and the device damaged the electronics

Read other 1 answers
RELEVANCY SCORE 63.6

Short story: All my USB ports stopped working. Well actually... not ALL of them.

Long story: The USB ports on my computer consist of 6 ports onthe motherboard, 2 additional ports on my Cooler Master case, and yet another 2 ports provided by an add-on card plugged into my motherboard (in a manner similar to my video card). I am able to use a keyboard and mouse because the 2 ports on the add-on card are still working. The fact that the USB ports on the motherboard AND the ports on the case stopped working suggests that this isn't a motherboard problem. Nevertheless, I need to fix the motherboard and case USB ports because I can't plug in a printer or camera or anything like that.
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 16264 Mb
Graphics Card: Intel(R) HD Graphics 3000, -1988 Mb
Hard Drives: C: 223 GB (47 GB Free);
Motherboard: ASRock, Z75 Pro3
Antivirus: AVG AntiVirus Free Edition, Enabled and Updated
 

A:USB ports stopped working

Well the USB ports on the case IS connected to the mobo, specifically the 9-pin USB header.

But have you checked if onboard USB ports are enabled in BIOS?
 

Read other 1 answers
RELEVANCY SCORE 63.6

my notebook 15 USB port stopped working but they still providing power that i can use for charging. how can i fix the problem?

Read other answers
RELEVANCY SCORE 63.6

I have a E1-570. Today when i turned on the pc, something weird happened. Two of my usb ports stopped working. I tried to update the drivers but everything was up to date. Is there a way to fix the problem? they worked until this morning. 

Read other answers
RELEVANCY SCORE 63.6

I am new here and not sure if this post belongs here, if not please point me in the right direction.  
About five month ago I built a pretty basic computer. I have been using a pretty crappy tower since then and today upgraded. I switched out all the internals and set everything up in the new tower. After booting up into windows (8.1) anything connected to any USB port would become unresponsive. Although every minute or so the number lock light would flash signifying the keyboard was receiving power for a split second. I shut down the computer and booted into BIOS and the keyboard worked perfectly. I also checked to make sure the USB ports were enabled in one of the BIOS pages. Even after this the keyboard and mouse refused to work after entering windows. 

A:USB ports stopped working

   You might want to try re-installing your motherboard and chip set drivers, it couldn't hurt.

Read other 7 answers
RELEVANCY SCORE 63.6

My front and rear USB 3 ports stopped working. The rear USB 2 ports still work. When I plug an external HDD into the front USB 3 ports it powers up the drive, but it isn't recognized in Windows Explorer. My USB card reader doesn't light up. Device Manager doesn't show any USB 3 devices, and nothing is showing a yellow x in Device Manager.

Any ideas? The last time I used the front ports was a few weeks ago at most. There have been Windows 10 updates since then, but I don't know specifically when they stopped working.

Read other answers
RELEVANCY SCORE 63.6

This morning ALL of my USB ports stopped working. If I plug something into them I get an error message saying "One of the USB devices attached to this computer has fmalfunctioned, and Windows does not recognize it." I have gone into device manager and now exclaimation points or anything. When nothing is plugged in the Root hubs show working correctly. When I plug something in and check it I see Unknown Device- then click properties and get "No drivers are installed for this device"

Why would my drivers disappear. I have tried my wireless mouse, my printer and my iPod. nothings works. I did a system restore, that didn't help.

Hope someone can help!

My computer is a laptop- Acer Aspire 9300 Using Windows XP
 

A:USB ports have stopped working

Well, for now the problem is solved- I shut the computer down, UNPLUGGED it, waited about 10 seconds then plugged it back in and rebooted! Works perfectly now!!

Hope this helps someone else!! I just spend 4 hours trying to figure it out!!
 

Read other 1 answers
RELEVANCY SCORE 63.6

I have a AMD Proc and the USB ports all stopped working, or so it would seem. My USB mouse still makes the connect and disconnect sound and works fine. My Ipod, Dig. Cam and Printer do not work now. Inside the Chipset menu in the bios I have ALL 8 USB ports working and I still have nothing, I checked and windows says they're all working in the device manager too, am I missing something, like a driver or something that is not talking properly to the pc or windows? The other USB ports, when I connect something (Like my Ipod) make an internal sound and my ipod will CHARGE but not connect to Itunes, nor will anything other than my mouse for some reason.....any ideaS?
 

A:USB ports stopped working

Hi

Usual advice: remove the USB items under Device Manager, reboot..

Let us know ..

Regards
 

Read other 4 answers
RELEVANCY SCORE 63.6

Hi, all of my USB ports stopped working. I have a 9mth old Dell Inspiron 5759 with Windows 10 and all updates. In DEVICE MANAGER, it shows all USB drivers as up to date and running correctly. Have though about uninstalling/reinstalling them but were do i get the replacement drivers or will Win10 automatically see they're not there?
If i plug in my MP3 player it is not recognized at all and won't charge/sync. DEVICE MANAGER shows it as an unsupported device and says "The drivers for this device are not installed. (Code 28). A service installation section in this INF is invalid. To find a driver for this device, click Update Driver." To my knowledge, the device does not have a specific driver and Sony does not provide one. I have never needed one previously.
If i plug in my phone I can charge but not sync. In DEVICE MANAGER, it shows as my phone like normal and says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).
Online, searching "Code 19" seems to apply to CD/DVD drives and mine will now not play CDs and I cannot see it in Win Media Player but I can see it in File Explorer and click on it but nothing plays. Music on my hard drive plays normally.
Any help anyone can give is greatly appreciated. Thanks. 
Russell

Read other answers
RELEVANCY SCORE 63.6

The USB ports on my friend's laptop (HP Pavilion DV6000 running XP Home) randomly stopped working about a week ago. He hasn't made any changes to the system in some time. When you plug in a USB device, it gets power, but the computer doesn't recognize it. Here's what I've tried so far:

- Uninstalled all USB drivers from the device manager
- Unchecked the "allow computer to turn off this device" option under power management
- Installed newest version of the nVidia cihpset
- Made sure that USB is enabled in the BIOS
- Tried a registry fix found here - http://forums.techguy.org/hardware/673766-usb-ports-suddenly-stop-working.html

Unfortunately, nothing has worked. What worries me is that I also tried using an Ubuntu live cd, and no USB devices were recognized there either. I'm thinking that this might be a hardware problem which can't be fixed, but does anyone have any ideas on what to try before I declare this problem unfixable?
 

A:USB Ports Stopped Working

Hi,

have a look here: http://forums.techguy.org/hardware/689550-usb2-problem-win-xp.html

I also tried a live Linux cd (Puppy)

Hope this helps

Rob
 

Read other 2 answers
RELEVANCY SCORE 63.6

Nothing I plug into any of my usb2.0 ports will work.

I get the message 'USB Device Not Recognized - One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. for assistence in solving this problem click this message'

Clicking this message inevitably didnt help.

This has only happened today, and I only noticed it after installing Daemon Tools v4.0 which I have now uninstalled which hasnt solved the problem. This could of course be a coincidence.

Can anyone suggest anything I can try? Let me know any information you need and I will post it.

Thanks in advance

-
 

A:USB Ports stopped working

Read other 16 answers
RELEVANCY SCORE 63.6

I was off work for a few days, returned and hooked up my laptop and now it will not recognize my printer when plugged into the usb port.  I tried other devices and it won't recognize any except my wireless mouse.  I have searched and it appears it could be a usb 3.0 port not recognizing a 2.0 connection...but that doesn't explain why it has been working all of this year until now.  I also notice there is only one USB Root Hub where I have 3 ports.  Do you need a root hub for each port?  The root hub is xHCI. Would appreciate any assistance.

Read other answers
RELEVANCY SCORE 63.6

I have an e-machines computer that runs on windows xp. A couple of days ago the power went out while the compuer was on and since then none of the usb ports on the computer will work. The problem is that the keyboard and mouse and printer and camera al run on usb so its making it difficult to use. I found an od ps2 keyboard and plugged that in to try to fix the computer. I tried system restore and it didnt do anything what is weird about it is when i turn the computer on th mouse lights up untill windows starts to load then it goes off and stays off. there is 2 seperate cards on the computer with usb ports an neither of them will work at all. anyone have any ideas? also i wanted to add there is 3 usb ports on the came card as my eithernet and the internet works fine but the usb's done
 

A:usb ports stopped working

no one?
 

Read other 3 answers
RELEVANCY SCORE 63.6

hi all, this problem started out as just one port, but quickly has spread to all ports. i installed a new printer hewlett packard 3550 deskjet, which initially worked perfectly and then died after printing once. i have also just installed a dvd burner (LG super multi RW) which doesn't seem to work properly either. since installing these new things all my usb ports have died. further i have to restart my computer often three times before the mouse will work. worried. any suggestions?
 

A:all my usb ports stopped working!

uninstall the new stuff and restart with the printer connected.
this should reinstall that device and it should work more than once.
Once that is stable, repeat with the dvd.

using the device manager, you should never see a red or yellow icon, which
says disabled or problem respectively
 

Read other 1 answers
RELEVANCY SCORE 63.6

The port that doubles as the powercord port does allow my battery to be charged, but it does not power any other devices that use USB connections.  Does anyone have any suggestions? solutions? 

Read other answers
RELEVANCY SCORE 63.6

My computer crashed after doing a backup and the keyboard stopped working so I decided to remove all USBs and reinsert them then all my other USBs stopped working how do I fix this ?

And I get error 28 for all my USB drivers

A:USB ports stopped working

Sometimes this is a BIOS issue.
Reboot your computer and hit the "Delete" button, during "post".
It should be a black screen with white alpha numerics. At the bottom of the screen it may tell you to hit a different key, like F2.
In the BIOS,check your usb setting, in case it has gone haywire.

Also update the info in the "My System Specs". More information makes it easier to trouble shoot.

Read other 4 answers
RELEVANCY SCORE 63.6

I have a problem with my desktop PC. The USB ports are not working so I can't use my keyboard or mouse.

I'm not sure if it has any connection with this, but today I tried installing a SSD to my system with no luck. While doing that, I set the BIOS to AHCI as I read that would be the most optimal. Well, I kept getting errors trying to install Win7 to the SSD so I decided to save it for a later time. Then I turned off my PC, unplugged the SSD and plugged my HDD back in. On boot up, I entered BIOS and set settings to default. After this my USB ports stopped working..

I have tried turning off my system, unplugging the powercord and the CMOS battery for at least 15 minutes with no luck. I have also tried plugging my keyboard into every single USB port my PC has. I can't even enter BIOS or press F8 to enter safe mode now. Any suggestions? I'm using WinXP and my motherboard is a Gigabyte GA-870A-UD3.
 

A:USB ports stopped working

Borrow or purchase a ps2 kb. Enter BIOS and enable USB KB/Mouse. I'm not sure it is called exactly that, but it is something similar that you will be able to find. I too have a Gigabyte motherboard (older than yours even) and have had problems with it liking USB kb inputs until I explicitly set that in the BIOS. What is weird is sometimes USB will work if that isn't set, or sometimes it will half-*** work, as in I could get into the BIOS or force the boot selection menu, but then the kb wouldn't work.

So bottom line is, I know what you are describing, but I don't know of a good fix, outside of just acquiring a ps2 kb which will get you out of this situation 100% of the time.
 

Read other 4 answers
RELEVANCY SCORE 63.6

Hi guys, after a bit of help because all of my USB ports on my FS Amilo laptop have stopped working after i installed win7.

Immediately after the installation they were ok, but since then they've all stopped working. Any device that is plugged in (Webcam, mouse, USB stick, regular camera) doesn't work, windows simply says 'the device is not recognized'. The error code is 43.

I've tried updating all the drivers, both through windows update and through the manufacturers' websites, but haven't found any updates, and i'm finding it hard to believe it can be the drivers if everything was running smoothly before.

All help would be much appreciated, cheers!

A:All USB ports stopped working

  
Quote: Originally Posted by Matto6


Hi guys, after a bit of help because all of my USB ports on my FS Amilo laptop have stopped working after i installed win7.

Immediately after the installation they were ok, but since then they've all stopped working. Any device that is plugged in (Webcam, mouse, USB stick, regular camera) doesn't work, windows simply says 'the device is not recognized'. The error code is 43.

I've tried updating all the drivers, both through windows update and through the manufacturers' websites, but haven't found any updates, and i'm finding it hard to believe it can be the drivers if everything was running smoothly before.

All help would be much appreciated, cheers!


Run LookInMyPC (first link in my signature) and post the log here.

Read other 9 answers
RELEVANCY SCORE 63.6

Hi,
It would be great if anyone has an idea what kind of problem I am dealing with here.
Two days ago, my USP ports just stopped working. I turned off my Toshiba Satellite A305-6829 in the evening, the next day I turned it back on, nothing.
I tried to connect my mouse and two different external hard drives, their light is on, so there is power, but the devices are not recognized.
In the device manager, it shows a yellow exclamation mark next to all the USB ports and under properties it says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".
I tried to uninstall the drivers and reinstall, it's still the same.
Is there anything else I can do? Is it likely to be a hardware problem? The laptop is only 4 months old and everything else works fine.
Thanks so much for any suggestions,
Luna
 

A:HELP!!! USB ports stopped working!

Try this fix by JohnWill

Johnwill's solution

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
__________________
Microsoft MVP - Shell/User
 

Read other 1 answers
RELEVANCY SCORE 63.6

On my Hewlett-Packard 110-412na machine running Windows 8.1, the USB ports stopped working a couple of times recently

Since USB is the only interface between keyboard and rodent, and I waited 20 minutes or so, I had to switch the machine off and back on again.

I looked in Device Manager where everything looked ok (no yellow flags). The properties of all the devices stated that they are all working properly.

On the second occasion I was writing in Notebook, which doesn't have automatic saving, and lost a lot of work.

What might have been the cause of the USB shutting down?

A:USB ports stopped working.

Bad or missing driver. You can use Speccy from piriform.com to see what it shows.

Read other 2 answers
RELEVANCY SCORE 63.6

I plugged an old USB TV tuner stick into my new laprtop to see if the TV tuner was still working. There was no response from a previously working USB port in the laptop so I took it out and put it into the neighbouring port. Now both ports do not respond to anything.Are there fuses built into laptop USB ports that could have blown? When I go to Device manager and do the usual diagnostics and try to uninstall the bus controllers, the uninstall `in progress` window pops up, but then nothing happens.I have to ctrl/Alt Del to get my laptop back.Does uninstalling bust controllers take a long time??

Read other answers
RELEVANCY SCORE 63.6

I was working normally, playing a game, but then suddenly the sound stopped working. I identified that it was the USB ports, not the speakers, that were not working. The computer has 12 USB ports, all of them have stopped working. Is there any way this can be fixed? I ran the TSG SysInfo, but it just came up with this:

Tech Support Guy System Info Utility version 1.0.0.1
OS Version:
Processor:
Processor Count:
RAM:
Graphics Card:
Hard Drives:
Motherboard:
Antivirus: None

I'm guessing it shouldn't do that. Please help me as soon as possible! Oh, sorry if this was posted in the wrong section!
 

A:USB ports stopped working

Read other 10 answers
RELEVANCY SCORE 63.6

Hi,
I've been working on this problem online with HP for over a week. They've given up and are shipping me a box to return the machine for them to fix at the factory. Before I give up the PC for the time it takes them to do that, I thought I'd ask here to see if anyone has already successfully solved this problem.

My computer has stopped recognizing anything that's plugged into any USB port. Device manager says the ports are active and fully powered. We've tried re-installing the USB Root Hubs (anyone know why there are always two of them?) multiple times, upgraded the drivers, and in a last-ditch attempt to make everything like new again we reinstalled the operating system entirely to factory condition after backing up all our data to DVDs.

Still no recognition of anythign in a USB port. Printer says it's installed but nothing will print, flash drives are not recognized, nor camera or iPod. Interestingly enough it doesn't seem to be a hardware problem since the iPod WILL charge in the USB port just won't sync.

Has anyone seen this problem before?

Thanks.

A:Usb Ports Stopped Working

I can't say for sure, but if you've reinstalled the OS and still can't use the USB ports - then it's time for a repair/replacement. It sounds to me as if it's a partial failure of the USB ports (the data channel rather than the power) - but I don't know a whole lot about their construction. Sorta like one of the traces that the data travels is broken, and it's broken before the split to the different ports (but this is only speculation on my part).

I may have seen the same thing at work not long ago - but can't recall the make of the system. As I seem to remember, we shipped it off for repair at the service center.

Read other 3 answers
RELEVANCY SCORE 63.6

My ASUS X83VB has 5 USB ports. I have Windows 7 64 Bit, it was a clean install 3 weeks ago. It was working fine until today, I noticed that my Ipod Shuffle wasn't recognized when I plug it into a USB port (Device not successfully installed, Device manager shows a code 43). I tried another USB port, no luck. Tried one on the back, and it works. It turns out that the Shuffle only works on 2 of my 5 ports. That's not good.

So I did the usual routine of restarting, uninstalling / reinstalling the driver / iTunes, and uninstalling / reinstalling the USB driver. I even went as far as doing System Restore as far back as 11/23 (and I know it was working fine back then). Even the system restore didn't help (so I reversed the restore). Reckon it might be the Shuffle's problem, so I hooked it to another computer. Works fine as usual, so I know it's not the Shuffle. Then I unplugged the Microsoft mouse from my other computer (and the mouse works fine on that other computer), and plug it into this one. The mouse is not recognized for ALL USB ports. Awesome.

I realized once I turn on my computer and go to Device Manager (without plugging in anything), I still see an "Unknown Device" with that yellow triangle with and exclamation mark, and I can't get rid of it regardless of uninstalling, updating, or disabling the driver (and can't rollback since the button is faded). I really hope it's not hardware failure, though I really don't think it is since it's happening for multiple U... Read more

A:USB Ports Stopped Working

Welcome! Where is the yellow mark in Device Manager? I did not catch what you said: does anything work on those ports?

Read other 9 answers