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Yoga 900 13ISK2 USB Ports Stopped Working

Q: Yoga 900 13ISK2 USB Ports Stopped Working

I have a Yoga 900 13ISK2Yesterday my usb ports stopped working (the charger still works) I updated the BIOS and they worked again for about 4 hours, then stopped again. Can you help?

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RELEVANCY SCORE 200
Preferred Solution: Yoga 900 13ISK2 USB Ports Stopped Working

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RELEVANCY SCORE 88

Both USB Type A 3.0  ports as well as the USB 2.0 portion of the DC-in port are non-functional. I have tried thumb drives, wireless mouse receivers and even a portable cd-drive.....no luck on any front. I have ran windows updates, the intel driver & support assistant as well as the lenovo solution center; all of which claim all drivers/bios version/system version are up to date. Has anyone experienced any success tackling a similar issue? 

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RELEVANCY SCORE 85.2

This morning, I found that my USB ports are not working. Any ideas on what is wrong? In the Device Manager I see USB drivers for the bluetooth and camera, but nothing for the ports - should there be? This only out of ordinary thing to occur was that I left the PC on and unplugged last night, and the batteries ran out. Help, I cant connect my iPhone!

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RELEVANCY SCORE 84.4

Yesterday evening, the USB-C ports of my Lenovo Yoga 920 stopped working suddenly. While working with the computer, the connected external monitor and the laptop screen both went dark and I couldn't revive them by disconnecting/reconnecting any cables or by pressing any keys on the laptop. In the end, I had to force a hard restart of the Yoga 920 by pressing the power button on the right. After rebooting the laptop, I noticed that it completely failed to communicate with any devices connected to the USB-C port, including my external monitor, keyboard, mouse and Ethernet network. First suspecting an issue with the connected USB-C hub (Kensington USB-C Universal Dock 60W (SD4600P)), I performed a full power recycle, including detaching/attaching cables, of all involved components. This had no result. I noticed then in the Windows 10 Device Manager (devmgmt.msc), that the USB device "UCSI USB Connector Manager" was marked as not working (yellow exclamation mark). The status of the device was:This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE Disabling/removing/reinstalling this device in Windows 10 had no effect on the issue. Then I noticed that the laptop didn't charge while connected to the power supply from Lenovo, which was delivered with the laptop. There are two USB-C ports on the left side of the laptop. The one towards the back is marked as the one to use for charging. It didn't work any more. I had to connect the USB-C cable from th... Read more

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RELEVANCY SCORE 79.6

My card reader stopped working. I downloaded the most current driver (November 2016), but that didn't solve anything. Suggestions?

A:Card Reader Not Working on Yoga 900-13ISK2

Is it one particular card or all cards that don't work?  Lok in the device manager (under administrative tools) and see if there are any problrm devices.

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RELEVANCY SCORE 79.6

My card reader stopped working. I downloaded the most current driver (November 2016), but that didn't solve anything. Suggestions?

A:Card Reader Not Working on Yoga 900-13ISK2

Is it one particular card or all cards that don't work?  Lok in the device manager (under administrative tools) and see if there are any problrm devices.

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RELEVANCY SCORE 74

Vista Ultimate 64-bit, ASUS Rampage Formula motherboard, USB mouse and keyboard connected in back ports.

Two things happened: Avira antivirus warned me of some threats which I either ignored or deleted. Windows Update had some updates ready (although I'm not sure if it updated).

I turned off my PC for a couple of hours, turned it back on and realized that my USB keyboard was not working on the password screen.

I eventually unplugged it from the back and plugged it into the front, where it worked. However, my USB mouse did not work when plugged into the second front port, nor did it work when plugged into the front port in which the keyboard worked.

I accessed System Restore using my keyboard and restored to one day previously. When it finished, both keyboard and mouse worked, although I got a pop-up message alerting me that the "drivers for your device could not be installed." When I clicked "OK," the mouse stopped working again.

I have checked BIOS and both mouse and keyboard are recognized, so it does not appear to be a hardware issue.
 

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RELEVANCY SCORE 65.6

Hello, I have Yoga 900 13ISK2 for almost a year now and about few months ago I've noticed that fan started working quite often. After installing CPUID HWMonitor I can see that CPU get's to 100C! What could be the cause of that? I've reset BIOS, Windows, etc, completely fresh installation and the problem persists. I've attached a screenshot of HWMonitor. If I take it to service I will be left without notebook for sometime, which is not really an option.  Thank you for any inputs


























lenovo_900_hwmonitor_screenshot.PNG ?26 KB

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RELEVANCY SCORE 65.6

Hello  i have a Yoga 900 13ISK2 and i want to know what pen will work for the Touchdisplay.For example i have a Wacom Intous Pro 5. Will that Pen work? Best RegardsChris

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RELEVANCY SCORE 65.6

Will downloads for the 13ISK2 work on the 13ISK? I believe the newer model has a BIOS update out and I'm wondering if it will be compatible with my laptop which is the first one that was released.

A:Yoga 900 13ISK2 downloads

No.  The 2 models need different images.

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RELEVANCY SCORE 64.8

I am trying to replace my 512 NVMe Samsung SSD with a Toshiba/OCZ RD400. After cloning the drive, I checked the result on my desktop by accessing the RD400 mounted on a PCIe adapter to verify that the content was there and the drive accessible, I then replaced the Yoga original Samsung SSD with the RD400 but the Yoga BIOS doe not recognize the drive. Am I missing something in the BIOS ? Is there a security setup or something else that would prevent the BIOS to recognize that new drive ? Thanks for the help.

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RELEVANCY SCORE 64.8

I am afraid what the answer will be - but I ws expecting to be able to use windows ink with this Yoga.There is no settings for pen&windows ink. I thought it is a Wondows 10 anneversary edition feature.Please advise.... Regular pen works fine - although limited (you ahve to go to 'draw' function in office.... 

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RELEVANCY SCORE 64.8

Please, someone MUST have ran into this issue like I have! I have a brand new Yoga 900 (13ISK2) with an Intel PTT TPM 2.0 (this meets the requirements for Bitlocker). Now, the "chip" is recognized in BIOS, and is also recognized properly in Windows in the Device Manager. (It shows with the proper driver and everything.) The problem arises when I try to use Bitlocker, or the TPM.msc.  Windows reports that a "Compatible TPM cannot be found", thus Bitlocker will not function the way that I want it to. I've re-installed Windows a few times, and I always get the same error. I've tried alternate drivers, and again, no luck.  I've contacted Lenovo Support, and they tell me that I need to pay for "Software Support" since it isn't a hardware issue. Google is no help. So does anyone have any suggestions? Thank you in advance!


























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A:Yoga 900 13ISK2 - TPM Cannot be found by Windows 10 Pro

 


























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RELEVANCY SCORE 64.8

My Yoga 900 13ISK2 posts to bios everthing works correctly except screen goes blank after about a second, can just see bios screen flash up.I know bios works as i can go through settings by memory to change things hit F10 and exit and it reboots. it currently has no SSD in it atm.does the yoga 900 output hdmi through the type -c in bios.?Or does it need drivers to use the output type-c?I'v used a usb boot drive and it does soemthing but i cant see whats happpening.Anyone else seen this happen?I cant see it being the screen as i see the lenovo logo flash up and the bios page flash up.  

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RELEVANCY SCORE 64.8

Hi guys, i have an unrecognised SSD drive on my yoga 900 (partitioning program error). it is recognised in the bios, but there's no operating system on it and windows won't see a hard drive, so can't clean install.Does anyone know how i can format this from a usb stick alone or without taking the SSD stick out?or what driver is it that i need when windows asks for a controller driver?

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RELEVANCY SCORE 64

Hello,We're trying to reinstall a fresh copy of Windows 10 after a botched restoration which corrupted the entire OS installation. We can't get the factory Samsung P851 SSD to show up in the locations of installation destinations. The SSD is showing up in the BIOS. The Windows 10 installer is asking for a driver. Would that fix it? Can anyone point us to which driver we need? BIOS is set to factory default settings.Thanks

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RELEVANCY SCORE 64

My yoga 900 battery drains ~15% per day when powered off. Issue looks similar to multiple posts for other Lenovo laptops, for instance:ThinkPad E455 Excessive Battery Drains When Power Off I'm running Windows 10. Fast boot is already disabled and BIOS recently updated.  Does anybody have an idea how to get the issue solved for my product?For instance: is there a way to manually change the power setting for USB and AC-button in power off mode?  Thanks in advance for thinking along ---------------------- OS Name Microsoft Windows 10 HomeVersion 10.0.14393 Build 14393System Model 80UESystem SKU LENOVO_MT_80UE_BU_idea_FM_Lenovo YOGA 900-13ISK2Processor Intel(R) Core(TM) i7-6560U CPU @ 2.20GHz, 2208 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date LENOVO 2UCN10WW, 14-9-2016SMBIOS Version 2.8Embedded Controller Version 1.08BIOS Mode UEFI

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RELEVANCY SCORE 64

I am totally in the dark about what kind of adaptors exist to connect an external monitor to my Yoga 900 13isk2 via the USB-C port. I would like to connect to either a DP1.2 UHD (3840 x 2160) or to a dell 2560 x 1600 panel that accepts DP or dual link DVI. I may also wish to connect to a 1920 x 1200 panel via DVI. Where can I find out which products are compatible? I haven't fully understood the implications of USB-C 3.0 vs 3.1 or 3.2. I would probably purchase the necessary part off amazon, and I am based in the UK. Does anyone have a definitive guide to connecting external monitors to the Yoga 900 13isk2? I didn't purchase this premium model on the basis that I would have to experiment with third party adaptors until finding one that works. Any help would be much appreciated. Thanks

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RELEVANCY SCORE 64

Ok i recently bought the top model spec yoga 900  to replace my surface pro. Despite other known bugs im also  experencing one major issue with the graphics being laggy and very slow to load. Before you ask, this is the computer not the internet (im on fibre and never had this issue before and do not have it on other computers. Its also present when loading PDF's or images with high resolution cacheing) so heres how it goes loading webpages (Chrome, Edge and Firefox)1-clink link2-page changes and comes up without pictures3-CPU core speed increases and cooling fans speed up (maybe maxbut im not sure)4-images instantly load one by one5-page jumps around (snaps to grid several times)6-page displays7-CPU Core speed back to low, fan speed down to off8-Click another link and it does the same over again. its not the web browser because it does the same thing in facebook app and other applications including excel (with big documents, and MS word but only when its loading pictures.) This also effects scrolling these documents.CPU, RAM, WIFI and all other core resources never even spike too much and dont rench max. It feels like the intel graphics is struggleing to display the data This problem is much worse when running on battery also but i can understand this as some hardware accleration may be turned off to save battery Can anyone help?

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RELEVANCY SCORE 64

Hello. I know that this problem has been dissuced already here.My device is not a plain Yoga 900, but the(Yoga 900-13ISK2.Is there a bios update that will allow me to make sure that my computer stays sleeping while I move with it? From what I read, the problem seems to be that a key in the keyboard is being pressed and that wakes up the machine.  Thanks!    Doron

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RELEVANCY SCORE 64

HI there,I'm a proud user of my LENOVO Yoga 900 sk-13isk2.However, I think my Yoga has a virus.  Given that i have sensitive information, I would like to make  FRESH installation.So i did the following:update & security / Recovery / Reset PCI also did Advance startup. Both options FAILED. I get a message saying that Windows can;t be installed.So, as a final option i went into MORE RECOVERY OPTIONS AND SELECTED THE LINK BELOW:https://www.microsoft.com/en-us/software-download/windows10startfreshHere i downloaded the Windows image however when installing I still get an error. This time is says "We coulnt install Windows 10"0xc1900101-0x2000AThe installation failed iin the SAFE_OS phase with an error durging PREPARE_FIRST_BOOT operation. Please see attached photo.I have no idea whats going on here. Can someone, PLEASE HELP ME??Thanks,Steve Error after trying to install

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RELEVANCY SCORE 64

Hi all, I've bought a brand new Yoga 900 ISK2 and realized as with my previous laptops, I cannot use Windows 10. So I've downgraded it to Windows 8.1 Pro 64 Bit and installed all drivers except the ACPI ones. I've tried installing the Lenovo Energy Managment Driver from the support page but nothing happens and the device is still not recognized. Furthermore, I cannot charge my laptop, it only works while the power supply is connected. I do not want to go back to Windows 10 so please don't tell me I've wasted a big amount of money on a laptop I can't use.  Please help,Dennis  

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RELEVANCY SCORE 64

after plug USB-C to HDMI adapter in USB-C port ( http://store.hp.com/us/en/pdp/hp-usb-c-to-hdmi-display-adapter )win explorer show error message: voltage shock to the USB port ... needs more power than that available from port !!! All the rest works perfectly, all ports also...All drivers and Win 10 completely updated. Please help.  V.

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RELEVANCY SCORE 64

Hi guys, i have a yoga 900 13ISK2. i used a program unfamiliar to me, to create a partition on the drive, getting rid of all the other partitions, so i only have 2 partitions.Windowes became unbootable and unrepairable, as all data was removed.When i try and install windows it can't see the hard drive. and says 'we couldn't find any drives. to get a storage driver, click load driver'so here's what i know so far;the bios shows the hard drive as a samsung MZV...... but only when i put it in UEFI mode. if i put it in legacy the bios shows the hard drive as 'none'.I've tried to load windows 10 in both legacy and UEFI modes and and it can't see the hard drive in either at the point where windows asks where to load windows. At this stage, i've tried loading all 8 of the inf files from Intel Serial-IO Driver for Windows 10 (64-bit) - Notebookand the drivers from this file Intel Rapid Storage Technology Driver for Windows 10 (64-bit) - Yoga 900-13ISKbut it just scrolls for a while, goes back to the load windows screen and shows nothing even after i click refresh. Any ideas where to go from here, would be gratefully welcomed.p.s i have the bios version 2UCN06WW, which is not the latest, but the new bios is an executable from windows, so i can't install it at this stage.

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RELEVANCY SCORE 64

Appreciate some help I am using the lenovo usb c to hdmi adapter (GX90M44577) on my yoga 900 13isk2. My monitor is a HP Envy 27s which supports 4k.  I've been fiddling all day but cannot get the resolution beyond 2560x1440. I know that the adapter only supports up to 30Hz and i don't mind that. The problem is I cannot even set it at 3840 x 2160 at any frequency! Please help!  

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RELEVANCY SCORE 64

HI there,I'm a proud user of my LENOVO Yoga 900 sk-13isk2.However, I think my Yoga has a virus.  Given that i have sensitive information, I would like to make  FRESH installation.So i did the following:update & security / Recovery / Reset PCI also did Advance startup. Both options FAILED. I get a message saying that Windows can;t be installed.So, as a final option i went into MORE RECOVERY OPTIONS AND SELECTED THE LINK BELOW:https://www.microsoft.com/en-us/software-download/windows10startfreshHere i downloaded the Windows image however when installing I still get an error. This time is says "We coulnt install Windows 10"0xc1900101-0x2000AThe installation failed iin the SAFE_OS phase with an error durging PREPARE_FIRST_BOOT operation. Please see attached photo.I have no idea whats going on here. Can someone, PLEASE HELP ME??Thanks,Steve Error after trying to install

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RELEVANCY SCORE 64

Is there an option to restore the yoga 900 to the state of the factory ? A hidden partition that has the original factory image?When I opened CMD and Diskpart, I found 2 drives indeed, one of them was X(boot) and the other had 600mbs but was hidden.The steps I assumed are:1- press the"nova" button while computer is off2- choose the 4th option "recovery"3- instead of a lenovo screen I get the blue menu from Microsoft Windows 10 recovery.so how do I access the hidden partition that has the original factory image?No drives are being read and I'm presented with an option to choose a driver for my hardware, I chose the hard disk driver but it couldn't read that driver. P.S.: I did a "reset" windows many times and I'm going crazy over this supposedly simple task.Can anybody please help ?

A:Yoga 900-13ISK2: Restore factory image?

Btw the model number is:Yoga 900-13ISK2 Signature EditionI bought it online directly from lenovo Stores US

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RELEVANCY SCORE 64

Two of the 3 USB ports (the non charging ports) have stopped working on my Yoga 3 Pro, The charging port works for both charging and USB when not charging. I tried flashing bios, uninstalling the USB drivers, reinstalling the USB drivers, just about everything I can find here except removing the battery and reconnecting. When resuming from sleep I get a notification of a Power Surge on the USB port. There's nothing connected to my USB ports. Clicking Reset or Close makes no difference. Device manager says USB components are working normally. Diagnostics fails for USB with this code: W1SCEXKK9-R6JLBC. Anyone have any suggestions?

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RELEVANCY SCORE 64

This morning all of the USB ports on my Lenovo Yoga 3 Pro (running windows 8.1) stopped working. They don't detect devices, nor do they charge devices I plug into them - Iphone, mouse, keyboard, flash drive, etc. I've run windows update, reinstalled the intel chipset driver, uninstalled and reinstalled the USB drivers, ensured they are not being turned off by the power management system, and even run the Lenovo Solutions program (which said the USBs are working fine).  I've even done a system restore to a time when they did work - still nothing.  I'm out of solutions!  PLEASE HELP!










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A:USB ports on Yoga 3 Pro not working

All the USB ports are not working on Yoga 3 Pro, first check if the USB ports are enabled in BIOS option. If it is disabled then enable it and restart the computer, and check if USB ports are working. If this does not resolve the problem, then try Fix it tool from Microsoft. It will fix the USB problem automatically, click the below link. Then click Run in the File Download dialog box, and follow the steps.http://go.microsoft.com/?linkid=9643528 If this also does not resolve your issue, then there might be some infections which can cause problems with USB ports. Scan your PC using antivirus and check you can access USB ports.

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RELEVANCY SCORE 64

Hi, Suddenly my both ports of Lenovo Yoga 2 Pro stopped working. They are not detecting any device. Even my mouse lights didn't lit up. I have tried installing all the drivers but it's not working yet. I checked on internet to enable USB port from BIOS. But I can't see any option to enable USB port in BIOS Setup Utility. Please help. I am really suffering... Thanks in advance

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RELEVANCY SCORE 63.6

My front and rear USB 3 ports stopped working. The rear USB 2 ports still work. When I plug an external HDD into the front USB 3 ports it powers up the drive, but it isn't recognized in Windows Explorer. My USB card reader doesn't light up. Device Manager doesn't show any USB 3 devices, and nothing is showing a yellow x in Device Manager.

Any ideas? The last time I used the front ports was a few weeks ago at most. There have been Windows 10 updates since then, but I don't know specifically when they stopped working.

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RELEVANCY SCORE 63.6

I recently acquired an HP Elite model H8-1050 and I reinstalled my OS from scratch (Custom Windows Ultimate). In the beginning the 2 3.0 ports on the top of the unit next to the stereo jack and mic port were working. After installing the OS, flashing my BIOS and updating all drivers they are no longer working by which I mean when I put a flash stick or other USB peripheral nothing happens. Now I'm pretty sure it's a software issue because the stereo out and microphone ports work fine and they are all a part of one piece of hardware and because they did work at some point. It's a fairly new device still long under warranty so I doubt it could have failed so quickly.

I looked in my bios but couldn't find any settings that relate to USB and in my Device Manager it shows no unknown devices. HP upper level tech support wasn't much help either and wanted me to reinstall my OS entirely or backdate my bios flash which is both crude and risky. For reference he tells me I have an IPISB-CH2 Pegatron Mobo. I used the bios flash and controller drivers directly from HP's website for my model. Any ideas? I'm wondering if there are separate 3.0 drivers I need. Google H8-1050 drivers (64bit) to see exactly what I used.

Thanks
 

A:USB 3.0 SS Ports Stopped Working?

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RELEVANCY SCORE 63.6

I have a problem with my desktop PC. The USB ports are not working so I can't use my keyboard or mouse.

I'm not sure if it has any connection with this, but today I tried installing a SSD to my system with no luck. While doing that, I set the BIOS to AHCI as I read that would be the most optimal. Well, I kept getting errors trying to install Win7 to the SSD so I decided to save it for a later time. Then I turned off my PC, unplugged the SSD and plugged my HDD back in. On boot up, I entered BIOS and set settings to default. After this my USB ports stopped working..

I have tried turning off my system, unplugging the powercord and the CMOS battery for at least 15 minutes with no luck. I have also tried plugging my keyboard into every single USB port my PC has. I can't even enter BIOS or press F8 to enter safe mode now. Any suggestions? I'm using WinXP and my motherboard is a Gigabyte GA-870A-UD3.
 

A:USB ports stopped working

Borrow or purchase a ps2 kb. Enter BIOS and enable USB KB/Mouse. I'm not sure it is called exactly that, but it is something similar that you will be able to find. I too have a Gigabyte motherboard (older than yours even) and have had problems with it liking USB kb inputs until I explicitly set that in the BIOS. What is weird is sometimes USB will work if that isn't set, or sometimes it will half-*** work, as in I could get into the BIOS or force the boot selection menu, but then the kb wouldn't work.

So bottom line is, I know what you are describing, but I don't know of a good fix, outside of just acquiring a ps2 kb which will get you out of this situation 100% of the time.
 

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RELEVANCY SCORE 63.6

I have a AMD Proc and the USB ports all stopped working, or so it would seem. My USB mouse still makes the connect and disconnect sound and works fine. My Ipod, Dig. Cam and Printer do not work now. Inside the Chipset menu in the bios I have ALL 8 USB ports working and I still have nothing, I checked and windows says they're all working in the device manager too, am I missing something, like a driver or something that is not talking properly to the pc or windows? The other USB ports, when I connect something (Like my Ipod) make an internal sound and my ipod will CHARGE but not connect to Itunes, nor will anything other than my mouse for some reason.....any ideaS?
 

A:USB ports stopped working

Hi

Usual advice: remove the USB items under Device Manager, reboot..

Let us know ..

Regards
 

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RELEVANCY SCORE 63.6

I have a Dell 8700 and during a session loading music from iTunes, all USB 2.0 and 3.0 ports stopped working.  I tried rebooting and powering down and pulling power to no avail.  When I boot the computer, the lights on the Logitech keyboard/mouse wireless controller go on but as Windows 10 starts, they go off.

I can work with the computer because I have TeamViewer running.



I have a Dell 8700 running Windows 10 (Creators update). While transferring music to my ipad all USB ports suddenly stopped working, USB 2.0 and 3.0. I tried rebooting, shutting down and unplugging power for an hour but no help. I have a wireless Logitech mouse/keyboard. When powering up, the lights go on on the wireless controller until Windows 10 starts booting and then they go off. Any ideas on what the problem is? No yellow dots next to any of the USB items in the device manager.





I have a Dell 8700 running Windows 10 (Creators update). While transferring music to my ipad all USB ports suddenly stopped working, USB 2.0 and 3.0. I tried rebooting, shutting down and unplugging power for an hour but no help. I have a wireless Logitech mouse/keyboard. When powering up, the lights go on on the wireless controller until Windows 10 starts booting and then they go off. Any ideas on what the problem is? No yellow dots next to any of the USB items in the device manager.


I have a Dell 8700 running Windows 10 (Creators update). While transferring music to my ipad all USB ports ... Read more

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RELEVANCY SCORE 63.6

Hi, all of my USB ports stopped working. I have a 9mth old Dell Inspiron 5759 with Windows 10 and all updates. In DEVICE MANAGER, it shows all USB drivers as up to date and running correctly. Have though about uninstalling/reinstalling them but were do i get the replacement drivers or will Win10 automatically see they're not there?
If i plug in my MP3 player it is not recognized at all and won't charge/sync. DEVICE MANAGER shows it as an unsupported device and says "The drivers for this device are not installed. (Code 28). A service installation section in this INF is invalid. To find a driver for this device, click Update Driver." To my knowledge, the device does not have a specific driver and Sony does not provide one. I have never needed one previously.
If i plug in my phone I can charge but not sync. In DEVICE MANAGER, it shows as my phone like normal and says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).
Online, searching "Code 19" seems to apply to CD/DVD drives and mine will now not play CDs and I cannot see it in Win Media Player but I can see it in File Explorer and click on it but nothing plays. Music on my hard drive plays normally.
Any help anyone can give is greatly appreciated. Thanks. 
Russell

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RELEVANCY SCORE 63.6

Hi everybody, I was updating my drivers on my xp desktop, suddenly the devices attaced to ports stopped working. I assume I was downloading a usb port driver ets I cannot remember. Now none of my ports are working (4back and 2 front) I have done the usual device manager check which shows two standard openHCD USB Host Controllers and two usb root hubs, I have tried to uninstall them and reboot (after turning off system restore) no use my pc does not recognise any device connected to the usbs. Checked BIOS nothing obvious. I am considering downloading a new motherboard driver install. Can anybody help me please. Thanks.
 

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RELEVANCY SCORE 63.6

usb ports were working fine for my headset and wireless mouse/keyboard receiver just two days ago. today first my headset wouldnt work when i plugged it into the one outlet, then i tried in the other outlet and got no luck, and my wireless reciever wouldnt work after i plugged it back in either. and the usb ports have not worked since. usually it gives me no indication that it found something is plugged in but sometimes it will give me a message in a little pop-up bubble saying
" USB Device Not Recognized"
one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. for assistance in solving this problem, click this message

clicking the message brings us a screen that shows the 3 available usb ports, with an unknown device in one of them. at the bottom it says a recommendation to try reconnecting it and if windows still doesnt recognize it, replace the device.

this device has always worked without any problems for the 3 months ive owned this computer and so has the headset so im pretty convinced the devices arent the problem.

A:usb ports have stopped working

  
Quote: Originally Posted by obadagibidaz


usb ports were working fine for my headset and wireless mouse/keyboard receiver just two days ago. today first my headset wouldnt work when i plugged it into the one outlet, then i tried in the other outlet and got no luck, and my wireless reciever wouldnt work after i plugged it back in either. and the usb ports have not worked since. usually it gives me no indication that it found something is plugged in but sometimes it will give me a message in a little pop-up bubble saying
" USB Device Not Recognized"
one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. for assistance in solving this problem, click this message

clicking the message brings us a screen that shows the 3 available usb ports, with an unknown device in one of them. at the bottom it says a recommendation to try reconnecting it and if windows still doesnt recognize it, replace the device.

this device has always worked without any problems for the 3 months ive owned this computer and so has the headset so im pretty convinced the devices arent the problem.


Have you updated drivers or downloaded any programs in the last 2-3 days?

Can you see them in your device manager? computer>system properties>device manager (left)>Universial serial bus controllers (usb)
Any yellow triangles?

A system restore would more than likely fix it if your really stuck.

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RELEVANCY SCORE 63.6

I am new here and not sure if this post belongs here, if not please point me in the right direction.  
About five month ago I built a pretty basic computer. I have been using a pretty crappy tower since then and today upgraded. I switched out all the internals and set everything up in the new tower. After booting up into windows (8.1) anything connected to any USB port would become unresponsive. Although every minute or so the number lock light would flash signifying the keyboard was receiving power for a split second. I shut down the computer and booted into BIOS and the keyboard worked perfectly. I also checked to make sure the USB ports were enabled in one of the BIOS pages. Even after this the keyboard and mouse refused to work after entering windows. 

A:USB ports stopped working

   You might want to try re-installing your motherboard and chip set drivers, it couldn't hurt.

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RELEVANCY SCORE 63.6

My ASUS X83VB has 5 USB ports. I have Windows 7 64 Bit, it was a clean install 3 weeks ago. It was working fine until today, I noticed that my Ipod Shuffle wasn't recognized when I plug it into a USB port (Device not successfully installed, Device manager shows a code 43). I tried another USB port, no luck. Tried one on the back, and it works. It turns out that the Shuffle only works on 2 of my 5 ports. That's not good.

So I did the usual routine of restarting, uninstalling / reinstalling the driver / iTunes, and uninstalling / reinstalling the USB driver. I even went as far as doing System Restore as far back as 11/23 (and I know it was working fine back then). Even the system restore didn't help (so I reversed the restore). Reckon it might be the Shuffle's problem, so I hooked it to another computer. Works fine as usual, so I know it's not the Shuffle. Then I unplugged the Microsoft mouse from my other computer (and the mouse works fine on that other computer), and plug it into this one. The mouse is not recognized for ALL USB ports. Awesome.

I realized once I turn on my computer and go to Device Manager (without plugging in anything), I still see an "Unknown Device" with that yellow triangle with and exclamation mark, and I can't get rid of it regardless of uninstalling, updating, or disabling the driver (and can't rollback since the button is faded). I really hope it's not hardware failure, though I really don't think it is since it's happening for multiple U... Read more

A:USB Ports Stopped Working

Welcome! Where is the yellow mark in Device Manager? I did not catch what you said: does anything work on those ports?

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RELEVANCY SCORE 63.6

I was off work for a few days, returned and hooked up my laptop and now it will not recognize my printer when plugged into the usb port.  I tried other devices and it won't recognize any except my wireless mouse.  I have searched and it appears it could be a usb 3.0 port not recognizing a 2.0 connection...but that doesn't explain why it has been working all of this year until now.  I also notice there is only one USB Root Hub where I have 3 ports.  Do you need a root hub for each port?  The root hub is xHCI. Would appreciate any assistance.

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RELEVANCY SCORE 63.6

I have a E1-570. Today when i turned on the pc, something weird happened. Two of my usb ports stopped working. I tried to update the drivers but everything was up to date. Is there a way to fix the problem? they worked until this morning. 

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RELEVANCY SCORE 63.6

hi guys, this problem has been plaguing me for a long time now. tried searching everywhere but none of the solutions seem to be working. My USB ports were working fine until one day when i uninstalled my HP printers drivers and software. It doesnt show any problem in the Device Manager(i.e no exclamation marks) but devices seem to be drawing power from the ports, only windows does not detect these devices. When i plugin any device, i don't get the sound which i usually do nor a popup from the system tray. Plz guys help me out as I;m really really stumped.
Im using Windows Xp Proffessional with SP2.
 

A:USB ports just stopped working !!

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RELEVANCY SCORE 63.6

my notebook 15 USB port stopped working but they still providing power that i can use for charging. how can i fix the problem?

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