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M93z: hanging at startup with USB Keypad plugged i...

Q: M93z: hanging at startup with USB Keypad plugged i...

We recently purchased 5 ThinkCentre M93z's to complement the 100+ E93z's that we currenlty use in our school district cafeterias. These computers have Windows 7 OS and the only other software we install is Meals Plus software to track students and food purchases. These computers have a Genovation Mini-Terminal model 905-S version 7.20 keypad attached that can either scan a student's ID card or they can punch in their student ID number to purchase their meals and we install the latest driver for that device. With all 5 of the M93z's we purchased the computers will hang at the Lenovo splash screen (most common) or hang at the Windows Startup screen at the point when you first start to see the colored balls appear. It will stay stuck at this point until you unplug the keypad at which point it will finish booting up. At point you can plug the device in and use it but once you restart it it will hang up again. This happened no matter which USB port you use (two on the side or the four on the back). We have never had any issue with the E93z computers.

I have updated the bios. I have removed and reinstalled the lastest USB drivers for this computer. The bios is set to start up from the hard drive. USB is not one of the startup options.

It conistently does this with all 5 of our M93z's.

Any suggestions?

Thanks for any help you can provide.


Mod: edited Subject line to clarify problem description











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RELEVANCY SCORE 200
Preferred Solution: M93z: hanging at startup with USB Keypad plugged i...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: M93z: hanging at startup with USB Keypad plugged i...

I've had the ThinkCentre M93 since July 2014. I run it constantly and have only shut it down a dozen times. When I first went to restart the computer, it only got as far as the Lenovo splash page. It would freeze, I would hold the power-on button for seven seconds, it would shut down. Doing this three or four times, and finally it would start windows and I could use the pc again. Suffice it to say, because of this problem, I rarely turn off the machine.A couple of times I used the OS Recovery Disc that I got with the pc purchase. It has helped a few times.But I feel like there is no true solution yet. Everything I try that works is really just luck. Anyone else having this issue? And found a solution yet? Thanks.

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RELEVANCY SCORE 124.4

We recently purchased 5 ThinkCentre M93z's to complement the 100+ E93z's that we currenlty use in our school district cafeterias. These computers have Windows 7 OS and the only other software we install is Meals Plus software to track students and food purchases. These computers have a Genovation Mini-Terminal model 905-S version 7.20 keypad attached that can either scan a student's ID  card or they can punch in their student ID number to purchase their meals and we install the latest driver for that device. With all 5 of the M93z's we purchased the computers will hang at the Lenovo splash screen (most common) or hang at the Windows Startup screen at the point when you first start to see the colored balls appear. It will stay stuck at this point until you unplug the keypad at which point it will finish booting up.  At point you can plug the device in and use it but once you restart it it will hang up again.  This happened no matter which USB port you use (two on the side or the four on the back). We have never had any issue with the E93z computers. 
 
I have updated the bios. I have removed and reinstalled the lastest USB drivers for this computer.  The bios is set to start up from the hard drive. USB is not one of the startup options.
 
It conistently does this with all 5 of our M93z's.
 
Any suggestions?
 
Thanks for any help you can provide.
 
 
Mod:   edited Subject line to clar... Read more

A:M93z: hanging at startup with USB Keypad (Genovati...

I've had the ThinkCentre M93 since July 2014. I run it constantly and have only shut it down a dozen times. When I first went to restart the computer, it only got as far as the Lenovo splash page. It would freeze, I would hold the power-on button for seven seconds, it would shut down. Doing this three or four times, and finally it would start windows and I could use the pc again. Suffice it to say, because of this problem, I rarely turn off the machine.A couple of times I used the OS Recovery Disc that I got with the pc purchase. It has helped a few times.But I feel like there is no true solution yet. Everything I try that works is really just luck. Anyone else having this issue? And found a solution yet? Thanks.

Read other 2 answers
RELEVANCY SCORE 88.4

We recently purchased 5 ThinkCentre M93z's to complement the 100+ E93z's that we currenlty use in our school district cafeterias. These computers have Windows 7 OS and the only other software we install is Meals Plus software to track students and food purchases. These computers have a Genovation Mini-Terminal model 905-S version 7.20 keypad attached that can either scan a student's ID  card or they can punch in their student ID number to purchase their meals and we install the latest driver for that device. With all 5 of the M93z's we purchased the computers will hang at the Lenovo splash screen (most common) or hang at the Windows Startup screen at the point when you first start to see the colored balls appear. It will stay stuck at this point until you unplug the keypad at which point it will finish booting up.  At point you can plug the device in and use it but once you restart it it will hang up again.  This happened no matter which USB port you use (two on the side or the four on the back). We have never had any issue with the E93z computers.  I have updated the bios. I have removed and reinstalled the lastest USB drivers for this computer.  The bios is set to start up from the hard drive. USB is not one of the startup options. It conistently does this with all 5 of our M93z's. Any suggestions? Thanks for any help you can provide.  

A:ThinkCentre M93z hanging at startup with USB Keypa...

I've had the ThinkCentre M93 since July 2014. I run it constantly and have only shut it down a dozen times. When I first went to restart the computer, it only got as far as the Lenovo splash page. It would freeze, I would hold the power-on button for seven seconds, it would shut down. Doing this three or four times, and finally it would start windows and I could use the pc again. Suffice it to say, because of this problem, I rarely turn off the machine.A couple of times I used the OS Recovery Disc that I got with the pc purchase. It has helped a few times.But I feel like there is no true solution yet. Everything I try that works is really just luck. Anyone else having this issue? And found a solution yet? Thanks.

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RELEVANCY SCORE 56.4

On startup there is a numeric on screen keypad, in the top left on screen the owner enters the 4 digit pin and all is well but she want to get rid of it and have no login password.
 
I am not sure if its even a win 8 product as it doesn't look like it belongs on the screen.
I have been into Accounts / Sign options / the screen has the PIN sign in quickly with a four digit number but doesn't have the Remove button as an option.
 
Not wanting to add another pin i haven't taken it any further.
 
Have run Kaspersky Rescue disk found nothing, MBAM found some PUP's and Adaware  found some more. All removed.
 
 TIA Wayne

A:Keypad on startup

Sorted:

 

In the run box type 'control userpasswords2' and untick the 'users must enter a username and password' option, type in the password and bob's your uncle.

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RELEVANCY SCORE 54.4

I'm not certain if my subject  title makes sense, but I'll attempt to explain: I have a dv4-2167sb, I just purchased.  Running Windows 7 64x.  This particular model has an 89 (approx) key keyboard.  It does NOT include a separate numeric keypad.  It DOES include the embedded numeric keypad on the alpha keyboard.  Before anybody explains the procedure of turning on and off the num-lock with the fn key, thank you, but I am aware of this feature.  The problem is the num-lock feature turns on and off with a USB numeric keypad attached.  So, if I wish to use the external keypad for numbers, the numbers on the embedded keypad become active (j becomes 1, k becomes 2, etc)  If I turn off num-lock, it turns it off on the external pad as well, making it useless.  I have owned 3 previous HP / Compaq notebooks.  All with the same style keyboard, and all functioned quite well with the external numeric keypad.  HP customer service does not view this as an issue.  However, the manual says: "NOTE:  The embedded numeric keypad will not function while an external keyboard or numeric keypadis connected to the computer or to an optional docking device or expansion product."  which is the result I desire. see page 44 of :  http://h10032.www1.hp.com/ctg/Manual/c01551931.pdf However, on the dv4, the embedded numeric keypad WILL function while an external keyboard is connected. &nb... Read more

A:Num Lock and external keypad locks imbedded keypad in numeri...

Ahhh! 5 have exact3y the sa0e *r6b3e0 6n a dv3 w5th a 36g5tch b34t66th n40ber 2ey*ad. 5f any6ne has a s634t56n 5t w643d be great3y a**rec5ated. 5t 5s dr5v5ng 0e n4ts. If the problem was fixed this would read: I have exactly the same problem on a dv3 with a logitech bluetooth number keypad. If anyone has a solution it would be greatly appreciated. It is driving me nuts. Cheers

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RELEVANCY SCORE 52.8

Hello! Can I replace the regular keypad with a backlit one? Is this model compatible with this specific upgrade?Thank you!

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RELEVANCY SCORE 51.6

Main issue - Getting Memory Warnings; ran several scans and troubleshooting steps in Prep Guide to no avail - still getting Very Slow/Hanging Startup High CPU/DISK Usage and Explorer.exe Errors Upon Startup:Ran the following with no result:Windows Defender ScanIO BIT SECURITY 360 BETA SCAN(Now Uninstalled) AdAware ScanSpybot Search & DestroyThank you in advance for your prompt reply and assistance ASAP! DDS (Ver_09-06-26.01) - NTFSx86 Run by Paul Palumbo Jr at 11:42:04.97 on Sat 07/11/2009Internet Explorer: 8.0.6001.18783 BrowserJavaVersion: 1.6.0_14Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.1013.176 [GMT -4:00]SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k secsvcsC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k GPSvcGroupC:\Windows\system32\SLsvc.exeC:\Windows\system32\svchost.exe -... Read more

A:Very Slow/Hanging Startup High CPU/DISK Usage and Explorer.exe Errors Upon Startup

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 46.8

Hi. I awoke this morning to my monitor telling me that my SMART hard drive detected an imminent failure and suggesting that I back up immediately. I tried to reboot into Windows XP Pro and I can get to the blue screen that says "Windows is starting up," but no further. Once, after waiting ten minutes or so, it finally kicked into the next step and listed the users, but when I tried to type in my password and hit Enter, it hung again.

I've rebooted into Safe Mode and still get the hang at "Windows is starting up."

I'm totally fine with replacing my primary hard drive -- I just want to be able to get the data off of it and onto my secondary hard drive before it's totally fried.

I ran the Windows XP Recovery Console from the XP CD and ran a CHKDSK. It says: "CHKDSK found one or more errors on the volume." Not sure what to do from there.

Any suggestions? Thanks!

A:XP Hanging at Startup

Go to
http://www.sysinfolab.com/download.htm
and download the free program SMARTUDM - HDD S.M.A.R.T. Viewer.

Put it on a bootable floppy (or USB) and boot from it. (Make a bootable USB stick in 2 easy steps)
http://files.extremeoverclocking.com/file.php?f=197
On the prompt type: smartudm
Press <ENTER> to navigate through the different screens, and at the end pres <R> to generate a report.

Post your report here.

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RELEVANCY SCORE 46.8

When I try to boot in safe mode windows hangs on windows/system32/drivers/amdagp.sys. I did a search here first and found a possible solution. A poster stated that if you just delete the file it will fix the problem. I hate to admit it but how would you go about deleting the file. Is there a program that will boot and allow me to access to my NTFS C: drive. Any help would be greatly appreciated.
 

A:Win XP Hanging on Startup

www.boodisk.com should have a file for you to boot to 'DOS'

But instead of deleting it, rename the file to amdagp.old
 

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RELEVANCY SCORE 46.8

Hi
I have just reinstalled xp on pc and when its starts up it hangs between the xp screen with the blue progression bars and the blue welcome screen ??
 

A:XP Hanging on startup

reinstalled? clean install? try removing not necessary hardware..and try booting...start with none onboARD of course..like sound,lan,grafics card if you have onboard,memory..until you see that a specific hardware is causing it not to boot...

good luck!!!
 

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RELEVANCY SCORE 46.8

A friend just gave me a PC which was working well till he transported it half way across the US in his car. Starting up it hangs with the blue background with the bar which repeatedly fills up with dots. It hangs just at the point he remembers it switched to the desktop background.

I assume its a hardware problem caused during the move.

But I'm posting to ask if it could possibly be caused by the fact that I'm using my very old 1996 mouse. It also hangs when we don't even have the mouse plugged in, so it seems logical to me that the problem has nothing to do with the mouse.

He suspects it could be the mouse, however, and wants to buy a new one to see if it solves the problem.

Thanks for any ideas, Peter
 

A:XP Pro Hanging during Startup

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RELEVANCY SCORE 46.8

I tried to use Intellimover to move files from my old computer to the new one. ( It didn't work) Since then the computer will only shut down by unplugging it. It freezes on startup. I tried to use system restore, but it told me it was turned off in safe mode. Also could not use last known best configuration. I tried to re-install XP and apparently I goofed, as I now have 2 operating systems and they both freeze. I've been told some drivers are probably corrupted, but no one has told me how to fix that. If you know how to fix it, please tell me step by step so I don't mess up, again. Thanks for any help.
BigRed
 

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RELEVANCY SCORE 46.8

hi
whenever I start internet explorer and try to connect a website it just hangs for 20 seconds or so with "waiting for http:..." in the status bar. while this is going on i check the task manager and it says "not responding" for internet explorer. after 20 seconds everythings fine. but if i open a new window and try to connect the same thing happens. it has no trouble connecting to sites through links, but hangs whenever i type a new site or select one from favorites. i've tried the following so far:

-resetting ie
-deleting browser helper objects
-disabling add-ons
-using the internet explorer(no add-ons) from system tools

btw I only use the windows firewall and AVG free

A:ie7 hanging on startup

Hi maxstone. . .

Welcome back to the Tech Support Forum - IE Support!

The first thing to try is click on START, then type Int Exp into the start search box; then right-click on IE above and answer the User Access Control (UAC) prompt. Does launching IE in this manner seem faster? You also could try to boot-up into SAFEMODE w/Networking and see if IE7 loads faster there, too. Have you tried your Internet connection with an alternate browser such as Firefox?

If either scenario is true, it means that a 3rd party software package is interfering with IE7 - most likely an anti-virus type product. Check this out with MSCONFIG - look under both the start-up and services tabs. Good Luck to you.


Regards. . .

jcgriff2

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RELEVANCY SCORE 46.8

Please help. I have upgraded a machine from 98 to XP pro. Now on start up, the pc hangs/freezes on the windows XP screen, the one with the blue scrollong bar at the bottom. Any ideas please?
 

A:XP hanging on startup

Hi did you check that your 98 system had enough Ram installed and high enough Processor speed ?
Ideally Xp needs 256 Ram and Processor speed of 700-800 Mhz.
 

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RELEVANCY SCORE 46.8

I've had this computer working for quite a while, at least a year, and I reinstalled XP a few days ago to rid the computer of spyware, etc. It installed with no errors, and worked fine for a few days after the reinstall. Last night I shut it down, started it back up this morning and it hangs on the Windows XP loading screen, the green bar keeps going through but it never boots. The same thing happens when I boot with the last good configuration that worked. When I boot in safe mode it hangs while it loads the safe mode files, the last one is Mup.exe, Mup.dll, or something that starts with Mup. MemTest86 shows no errors, so I guess its not the memory, and I don't know why anything would just stop working. I didn't install any new hardware, software, or drivers right before I shutdown last night. Here are my computer specs:

Asus K8V SE Deluxe Motherboard
Athlon 64 3200+ CPU
1GB (2 x 512MB) PC3200 Kingston Value RAM (Non-ECC)
250GB SATA Hard Drive (It's either Maxtor or Seagate, if you really need to know which I can check)
ATI X800XT Video Card
Windows XP with the SP1 CD, but I downloaded and installed SP2 and it was running fine with SP2 for a few days.
If there is anything else you need to know about my computer I would be glad to help you help me .

I would very much like to avoid reinstalling again, but if that's the only way I could fix it, it's alright.

Thanks in advance.
 

A:XP Hanging on Startup

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RELEVANCY SCORE 46.8

A friend just gave me a PC which was working well till he transported it half way across the US in his car. Starting up it hangs with the blue background with the bar which repeatedly fills up with dots. It hangs just at the point he remembers it switched to the desktop background.

I assume its a hardware problem caused during the move.

But I'm posting to ask if it could possibly be caused by the fact that I'm using my very old 1996 mouse. It also hangs when we don't even have the mouse plugged in, so it seems logical to me that the problem has nothing to do with the mouse.

He suspects it could be the mouse, however, and wants to buy a new one to see if it solves the problem.

Thanks for any ideas, Peter
 

A:XP Pro Hanging during Startup

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RELEVANCY SCORE 46.8

Hi everyone,

I am running Windows XP. Lots of times when I shutdown and then turn on my computer, then I log in, the computer will show the desktop, but nothing will happen for a few minutes. I can ctrl, alt, delete and see the processor is only at 0-1% of usage and no programs are using the processor. It seems to me to be a network issue (comp trying to join wireless or something).

Is this common? Any ways to speed this up?
 

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RELEVANCY SCORE 46.8

Recently installed Opera 10 and for a while it worked fine but now windows(xp32) hangs at startup in the desktop.I run Opera and nothing happens for like a while so i close the process and retry several times.

Is this just a bugy program or is something more troubling happening in the background?

A:Hanging at startup

"Is this just a bugy program or is something more troubling happening in the background?"i would start by asking you, is anything else running slow or suspiciously damaged other than opera?uninstall opera and then install it again.. see if that works.. might be the easy fix..or even better.. i would uninstall opera and install mozilla firefox 3.5 .. to me it is the most stable and secure browser i have used..get antivir from http://www.avira.com and install the personal edition.. also maybe grab the rootkit remover tool that avira offers also for free.. then get something like malwarebytes from http://www.malwarebytes.cominstall that do a scan, and scan with antivir also update both before you scan, and from there you might find something right away..maybe do a defrag of your harddrive also if you haven't for a LONG time.. start with that.. then if you still feel you are possibly infected, then start another thread because as of right now, it just seems as though your opera installation is wacked.

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RELEVANCY SCORE 46.8

Yep - title says it all... I try to start up, and it doest freeze, but it hangs after I type in my password, I can move the mouse, but my busy light blinks in controlled blinks... either way, It just did this after I removed some old nForce chipset drivers, then reinstalled them. I used DriverCleaner, and updated to my motherboard's latest drivers. My mother board is a MSI K8N Neo4-F (Socket 939)... AMD Athlon 64 3500+, 2gb ram, XFX 7900GS XXX Edition... yep... any suggestions before I backup drivers and files and reformat?

I have to restart the computer a few times to get it to get past the login screen, and the nVidia BIOS screen will change font sizes, but not by much, after every other restart... But everything runs smooth when I start in safe mode...

Also - Once I turn the computer on, the busy light is going on full, all the way untill windows gets to the login screen...

UPDATE: Loads have not been as slow, but I cant still log in, unless in safe mode.
 

A:Hanging Startup

Alright - Windows now loads, but during the CoreCell load and BIOS, the busy light is constantly on, and the load is slower than usual... I did a virus check, and spyware - came up clean. I am beginning to wonder if it is the CPU, seeing as it freezes sometimes, usually when I press the shutdown option in Windows... I reverted back a few days before I did anything to the computer, and it is still doing it, but at least it loads now...

If this is any correlation, the busy light has a faint glow on constantly, even running at 0%... I checked the wiring but it is fine. My graphics card is calling for more power, even though its on a 450w... and I was overclocking before this happened - thats why I am wondering if it is the CPU... but I can play games just fine, make music, memtest came clean... maybe its just windows, idk...
 

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RELEVANCY SCORE 46.8

Hi all,

I've been having trouble with my computer lately. I'm running XP Pro Service Pack 3 on a Dell Inspiron B130. Over the last several months, it's been hanging on startup, usually on the welcome screen. The hang can last anywhere from 1 minute (not so bad) to 20 (excruciating... especially when I'm in a hurry), but it inevitably hangs.

Judging from the error logs (see below), I determined that it's related to my wireless network connection. I tried disabling the connection and restarting. Startup went smoothly. When I went to re-enable the connection, the computer froze for a comparable length of time.

I connect to the internet through a variety of networks: libraries, coffee shops, and a Linksys router at home. I have the same problem everywhere, which leads me to think that it's my problem, not my ISP.

I reinstalled the Dell wireless utility and updated my BIOS, but to no avail.

Here is the relevant system event data from the last time this happened:


Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 9/8/2009
Time: 10:29:29 AM
User: N/A
Computer: INSPIRON
Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address ############. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

For more inform... Read more

A:Hanging on Startup

Is your computer a member of a Domain? If you right click MY Computer/Properties/Computer Name/Change is it on a Domain or is it just a Workgroup? If you don't need to be on a domain, then change it to Workgroup. Go to Control Panel/Network Connections. Right click the Wireless Connection/Properites. Scroll down to Internet Protocol (TCP/IP) Properties. Make sure obtain an IP address automatically is checked. And Obtain DNS server address automatically is checked. click OK
Then go to Start/Run and type CMD. In the command prompt type ipconfig /all and see if your wireless adapter is connected.

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RELEVANCY SCORE 46.4

Hi,
Today Outlook in office 2000 pro decided to hangup. I double click the icon, and the window that says Outlook 2000 goes on screen, then nothing else happens. I've reinstalled Office, but no help. Any ideas out there? Thanks in advance.
 

A:Outlook hanging on startup

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RELEVANCY SCORE 46.4

i wonder if i can get any ideas. i have win xp home edition. i have a laptop with 256 meg ram. on startup windows xp loads. after the screen is visible i have 1 icon (representing active sync) loaded and showing. then i have to wait about 3 more minutes until the the next 3 show up. until they do my computer will not work. kinda froze. the next 3 to show r "local Area connection, a network cable is unpluged" - Norton antivirus auto-protect enabled"-propel accelerator:enabled average speed up 2.0" so after these show then my laptop works well. but i know something is not working properly. i wonder if i can get your help?

thanks

kono
 

A:hanging taskbar on startup

You can use msconfig to troubleshoot which programs are causing the problem (and I'm sure that's what it is). Go to Start, Run, and type in msconfig. Under the General tab select Diagnostic Startup and see if it doesn't boot properly. If it does, then you know one or more programs is the culprit. It's a matter of trial and error then to determine which one(s).
 

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RELEVANCY SCORE 46.4

After starting my computer some programs won't start within the first two-three minutes after XP has finished loading.
Winamp (5.5) shows the main window frame but doesn't load any further, Ad-Watch 2007 doesn't load while Ad-Watch SE loads fine, MSN Messenger doesn't load at all and IE7 starts but refuses to load any web pages. Firefox and Word 2007 are not affected.
All of these annoyances disappear entirely after about three minutes after which all programs work just fine. In the three minute time frame I am also unable to access My Computer which just shows the flashlight looking for drives. I am, however, able to access files by using shortcuts to eg My Documents.

Does anybody know what the cause of this is and how to fix it?
 

A:Programs hanging after Xp startup

Welcome to TSG....

To download HJTsetup.exe from TrendSecure To Download HijackThis go to the following at the File Repository
Click on the link below to Download HijackThis Self Installer:

http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
A security expert with a gold shield to the right of their name should take a look at your log - please be patient.
 

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RELEVANCY SCORE 46.4

Hello Everyone,

l am still stuck with de Acer Laptop dat l uninstall an expired Norton Antivirus.

Couldn't be able to load any other antivirus in place of de Norton since dat time. Now l seem to be infected with virus l don't know much about and de system hangs at startup.

l have tried repair and restore facilities of Vistas and non seemed to be assisting in this instance.

l am confused.

Can anybody help?

Daniel.

A:Hanging at Startup [Moved]

Hello,

I am shifting this topic to the Am I Infected forum from the AV forum.

What indications do you have that you have a virus?

Orange Blossom

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RELEVANCY SCORE 46.4

hi all, well i have been having this issue within the last week, most of the time it would happen on start up but sometimes at random times. so anyway i installed the latest drivers from nvidia for the 7600gs, the 266.58 or something like that, the install goes ok but when i restart the computer crashes at the log on screen and it takes like 5 or 6 times restarting before i can log on, then it might crash at a later time. now when i remove the drivers there doesn't seem to be a problem. not sure if the whole vid card is shot and need to just get a new computer or if there is a way to fix this. I even did a clean install of windows xp but to no avail. also today when i would boot up the computer would hang for like 5 minutes at the Pentium screen, then again for like a minute between the windows xp loading screen and log on screen.

A:[SOLVED] xp hanging at startup

hi all, lately i have been experiencing some hanging at the startup of windows xp service pack3, it will get suck at the pentium logo for about 3-4 minutes, then again at the windows loading bar screen for another 2 mins, now i just did a clean install of xp and it is still happening. I don't have much installed. could this be because of dust?

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RELEVANCY SCORE 46.4

Hi,

My work computer has become progressively worse over the last past few months. Its to the point where it will not shut down without a hard shut down and it takes 2-10 mins to fully load windows and take requests (and then often freeze after I execute something).

I am running Comodo Firewall
Avast! Free Antivirus
IOBits Advanced Systemcare Pro
IOBits Smart Defrag

None of these have been able to change the state of my PC. Theres a lot of valuable information on this computer and reformatting is a last option because (which I forgot to mention) any mass storage device we plug into it locks the system up and causes me to need to reboot.

Below is a HJT log as a preemptive measure...I dont know what else to do
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:57:09 AM, on 2/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
... Read more

A:XP hanging on startup and shutdown + more

Looks like you have a nasty or 2 in your log. Here is one " winamp.exe " You need a gold shield to help with the maleware.
 

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RELEVANCY SCORE 46.4

Hi!

I just recently purchased a generic "Staples" brand USB hub. Everything basically works out well, except when I restart my computer, it doesn't completely load up, hangs and freezes (the screen before Windows starts up).

However, when I unplug the hub's USB cable from my computer, it starts up just fine.

I'm running Windows XP SP1, and I'm working on a Dell Inspiron 8600.
 

A:Hanging startup after installing new USB hub

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- cut here --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- cut here --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.
 

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RELEVANCY SCORE 46.4

I would call myself an intermediate computer user, maybe almost even advanced, but this one has me stumped.

The machine is a Dell Inspiron 8600 laptop that I purchased maybe three months ago. Love it.

For home I use the docking station with external keyboard, mouse and an additional 15" LCD display (still use the built-in display as the primary)

Here is the problem, in the past couple of days when I start the computer it HANGS big time. The Windows screen (with the little moving bar) displays pretty much on time, but then there is a five minute hanging black screen until the Windows music plays and the blue XP splash displays. Then there is more black screen, and another minute or two until the mouse pointer shows up... then another minute or two and Explorer loads the icons, startbar, etc. When I shutdown it is a little slower than normal, too.

Whew.

The computer doesn't appear to be "thinking" during this time, no apparent harddrive activity. I have done the obvious spyware scans (AdAware and SpyBot) and the virus scans have shown nothing (AVG). I removed some old software that I haven't used lately and also removed Adobe Illustrator which is the only thing I think I have installed in the last week or so.

Two days ago I was searching for a website and had the popup attack.... one browser window was tough to close and as I waited for it to close I could tell that SOMETHING was happening... but since my spyware and virus software finds nothing I... Read more

A:Windows XP Hanging on startup

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RELEVANCY SCORE 46.4

Hello all, The other day I had a problem with my computer. I woke it up from sleep mode, played some battlefield 3, and then shut it down. When I tried to start it again my bios posted correctly and then I see the windows "starting" screen, and the four orbs meet ad the windows logo just hang there. My HDD activity light goes crazy and then just stops, and it will not boot, it just hangs there forever. I can boot into safemode fine, but I do not know how to pinpoint the cause of this issue. I am either thinking it is a driver issue or a recent software change. I installed the newest nvidia driver for my gtx 460's in sli and i had fine performance and startups with them, but now I get this. I did not think a video driver would cause these issues, but I could be wrong. I also only have my keyboard and mouse plugged in because I have had issues with conflicting usb devices in the past.

Any help is greatly appreciated,
thanks

A:Hanging at startup, Safemode OK

Alright maybe getting somewhere. It will boot into safemode but it will not boot into safemode with networking, it hangs on the CLASSPNP.sys driver, the plug and play driver. Is there any way I can fix this driver. I am also doing a virus scan to make sure that checks out as well.

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RELEVANCY SCORE 46.4

I have recently reformated a pc with xp home on ,its a mesh AMD 2400+ it installs without fault ,lets me activate it and starts the first few times ok ,then it gets past the windows emblem with the bar going across it then goes on to a dark gray screen and stays there for ever if i let it,havnt a clue why ????

Help Please

A:[SOLVED] XP Hanging on startup

Hello,

Will the system boot into Safe Mode?

After the reinstall are you able to get any Drivers installed or is the problem occurring

before installing the Drivers.

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RELEVANCY SCORE 46.4

I installed a program on my new laptop(win XP), and did an uninstall, but it was a bad uninstall.
I have used this program in Win 98, and had no uninstall problem, but cannot say the say the same with XP.

I have used utilities like Startup Cop to solve these problems in the past, but cannot find something comparable for XP. And I am not familiar enough with XP in order to delete the entry manually.

The laptop will bootup, but the program keeps trying to access online for some reason, and has a little nagging window that keeps popping up.

Program is"Atomic Clock Sync"

Thanks in advance.
 

A:Program hanging on startup

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RELEVANCY SCORE 46.4

Vista is hanging at startup after the loading screen (right when the mouse shows up)...it doesnt freeze because i can still move the mouse but nothing loads and i cant click or bring up anything(just a black screen and a mouse pointer) Wondering how i can fix this.

It happened after my computer hung up after i set it to shut down when it froze/hung trying to "safely remove" my external hard drive.
So...
1) it hung up trying to "safely remove" my External HDD
2) i didnt want to wait too long so i closed the Ex HDD anyways
3) then i clicked shutdown and then i left
4) hours later i find my computer stil trying to shutdown
5) I hold onto the power button to shut it off and then i turned it on
6) The computer hangs at startup now
forever...after a chkdsk scan and after leaving it on all night to see if it loads

Thanks in advance for any help you guys can provide.
 

A:Vista hanging at startup

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RELEVANCY SCORE 46.4

I'm trying to fix a startup problem with Win98Se but don't know where to start... I could really use some help from the experts!

The machine is a Celeron 500MHz running 98SE and hangs everytime, somewhere during bootup.

It has hung at the following (many times):

Verifying DMI Pool
98 Startup screen (in safe mode or normal)
During Diskcheck of C: due to not being shutdown properly (sometime early other times near the end of the check 60%+)

Additional info

Sometimes I get no response from the keyboard, other times I can turn Caps lock on and off.

I've resteated all the connections and cards, even tried booting with just video, HDD and RAM - same inconsistent problem.

There was loose wire on the CPU fan so I have removed the fan, it doesn't appear to have made a difference.

I get disk errors when I try and boot from a floppy (drive looks dirty)

Any suggestions greatly appreciated.
SB
 

A:inconsistent hanging on startup

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RELEVANCY SCORE 46.4

I have an HP dv2000 with Vista home that keeps trying to run a chkdsk at startup and it hangs up at 7 %. When you hit any key it will not cancel it right away, eveuntally it does stop it and starts windows.

I read some othber forums that suggested you hit F 11 and use the repair hardware option, but my F 11 will not bring up anything.

Although I can get windows started, it's annoying to have to do this every time and I'm going overseas soon and am worried about it crapping out on me.

Thanks for any help provided.

AC

A:Chkdsk Hanging @ 7% On Startup

If a chkdsk is being run at startup, Windows is trying to correct a file system error. The fact that you can eventually cancel out of the scan suggests it hasn't "hung". Is there drive activity? Have you allowed sufficient time for it to complete? A chkdsk scan on a large volume can take considerable time. Cancelling out of it each time just means Windows has to try it again at next boot.

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RELEVANCY SCORE 46.4

After installing my new Crucial RAM, startup takes longer...

Basically when the colour loading screen for Windows comes up (with the block bar at the bottom, it will load normally until the bar is completely full, at which point it will hang for about 30secs, and this is the really weird part, the image appears to 'drop' by 1 pixel, except for the last 10 or so vetical lines.

When I try increasing the amount of memory assigned to the onboard graphics processor, the hanging goes on for much much longer - it takes about a minute and a half if I set it to 64MB (longer the higher I set it). When it gets past this screen, the wallpaper is green with the loading dialogue (rather than Win2k blue when its starting up normally), which suggests to me that its in safe mode.

For about a second it comes up with a STOP message (something I've only ever seen once before) written at the top, on a BSOD-blue screen background.

It gives me no error messages at any time.

My housemate suggested using a command that will show what windows is doing when it hangs at startup... any ideas?
Specification:
Shuttle SN41G2
- onboard GeForce4MX 32MB

AMD 2500+ Barton
333MHz
1x Crucial 512MB PC2700
1x Kingston 256MB PC2700

Windows 2000 SP4
Thanks everyone and anyone in advance!
 

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RELEVANCY SCORE 46.4

My windows 7 is hanging for about 2 minutes on start up when it normally takes 30 seconds (SSD)

I have tried boot racer that just stops as soon as windows logs in and finds no error.

I have attached a screenshot of this issue.

This has been happening for about a month now and is becoming really annoying. I have tried a defrag on all drives and that hasn't worked.

I THINK it might be due to network load balancing I enabled a few months ago as you can see in the screenshot the network icon spins around for a few minutes. though I can't remember how to disable network load balancing.

Its not a virus and its not my start up programs as I have disabled them all.

A:Windows Hanging on startup

Can anyone help ?

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RELEVANCY SCORE 46.4

Ok, I was reinstalling Windows Vista on a computer. It installs just fine but the problems occurs after it restarts and goes to desktop. When it first starts it makes it to a blank screen with the cursor but it doesn't go any further then this. It will stay on this screen for as long as I let it. So after pushing the power button and letting it restart it makes it to the startup progress screen and just sits on this screen, the little progress bar just moving along freezing for a second or two. And just like the blank screen it will stick on this screen for as long as I let it. I have tried everything, different RAM twice, trying another HDD, another CPU. I even tried my portable CD drive but every time I reinstall Windows it does the same thing. I have tried everything I know, any advice?

The computer is:

Acer Aspire 5515 with 1.5 GB Ram, AMD Athlon Processor 1.6 MHz and a 160 GB Hitachi HDD. If you need any more information just let me know.

A:New install hanging at startup

Hi have you tried a start up repair Startup Repair: frequently asked questions

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RELEVANCY SCORE 46.4

Wonder if anyone can shed any light on a problem I am having. Just bought Windows 7 Professional 32-Bit and got everything installed, cleaned up, optimised etc only to notice that after the initial boot if I try to load anything from the Start Menu the program I select hangs and doesn't open yet my PC doesn't crash. The Start Menu becomes unuseable until about 30 seconds after clicking a program when it starts to kick in and work again, until then you can move your mouse cursor over the menu options but can't select anything. After this initial problem it all runs smooth as you like but on startup even though it boots in quick and all the trays load within 5-10 seconds this happens every single time.

Is this standard with Windows 7 at the moment or is this a bug that I should be more concerned about?

Any advice appreciated, cheers!

A:Programs hanging on startup...

Just an update, narrowed the locking of the start menu down to the Windows 7 notifcation process, I disabled the program notification and the programs do start to load and the start menu is accessible however program such as 3DMark06 and Everest Ultimate still stick on the initial loading screen for 30 seconds or so and don't boot in. It seems as though there is something loading in the background that wasn't before as I have only just noticed this however no new installations have been performed.

Hmmmmm......

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RELEVANCY SCORE 46.4

Hi everyone, unfortunately my first post here gets to be a problem I am having. I have been an off and on reader for a while but this issue has me stumped.

Here are the details:

Basically the problem is that Windows XP Pro is hanging on startup during the loading screen.
A little background:

About 2 days ago I was browsing the net got a couple of pop-ups that I closed but a minute or so later got a warning that I had a virus, which I already knew was a false report from an malware program, so I dug thru HiJackThis and removed the references to some new stuff that was not suppose to be there. Then I ran my anti-virus(NOD32) over my whole computer, and it removed the programs and such from the windows directory and my profile folders, and asked me to reboot so it could finish. On reboot I got a blue screen with the error 0x0000007b. After going thru and researching that I finally used a tool I use at work occasionally ReImage(reimage.com). It did its repairs, but now I dont get the blue screens anymore, but instead it just hangs on the startup. On attempting to load it up in Safe mode is gets just past MUP.Sys, previously there were two other drivers being loaded after MUP.sys, BMload.sys, and SPTD.sys, however in trying to determine the problem I have disabled both of them from the Recovery Console. But the issue seems to be with whatever driver is being loaded after that.

What has been tried so far:

Basically I have tried booting into every mode(i.e.. Safe Mode, Debug... Read more

A:Windows XP Pro Hanging on Startup

I would just do the Repair Install.

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RELEVANCY SCORE 46.4

I have installed windows 7 on both my laptop and desktop. Installation went fine, and they worked fine for the first few days. I updated my computer, and it said it needed to restart. So i restarted the computer and waited. But this time it said it needed to perform a disk check.

I let it do its thing, but it seems to take a little longer then i thought i would. So i went to bed, but when i woke up the next morning it said it was replacing "invalid security keys with default security keys" I wasn't to worried about it, but when i realized there was over 7000 of them, and it was only on 200. Realizing this was going to take forever, i just shutdown the computer and restarted it.

Well when i restarted it the farthest i can get is the windows start up screen with the glowing ball. I've tried using the disk for system restore, or even repair system, but i never get anywhere the system just ends up handing. Can anyone please help me out?!

A:Windows 7 Keeps Hanging At Startup

Start Windows in safe mode with command prompt. Open the command prompt (cmd.exe) and type

sfc /scannow

Let that complete, then do

chkdsk /f c:

Then try to reboot into Windows normal.

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RELEVANCY SCORE 46.4

Long story but I've been having some serious issues with my dell desktop and XP... here's the story in chronilogical order.

My system was running fine other than the fact that a friend noticed the hard drive was clicking frequently when the system was idle (about every 2 seconds) - he suggested I may have a virus. My own virus scan/shield (PC-cillin) never identified anything.

I installed Avast and ran a boot scan - some form of Trojan was found and deleted. Some form of Adware was also found and deleted.

Sometime either just before or immediately after the boot scan I started having problems. XP would startup quite quickly. I would log into one of the two user profiles (home edition of XP) but when I tried to launch IE it would sit for 10 minutes and not connect to anything. After about 10 minutes the page would finally load and everything would seemingly work fine. Note that during this time I could go to cmd and ping sites no problem.

I started troubleshooting and realized that it was not just IE that would sit and hang - other system applications such as System Properties, Add Remove Programs, etc would take about 10 minutes immediately after startup before they would do anything. Once the system "woke up" it would seem like everything operated fine.

To try to cure this I tried;
- uninstalling several unnecessary applications
- uninstalled Avast
- installed AVG and scanned (everything clean)
- removed all programs from Startup / Run
- disconnected... Read more

A:Slow XP startup, now hanging

additional info...
- during that 10 minute hang period, system processes look fine. Nothing out of the ordinary, no major memory or CPU usage.
 

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RELEVANCY SCORE 46

My computer ever so often (and too often) hangs when I turn on my computer at the Dell startup screen. This is before it tells me to hit any buttons to enter setup or any of that kind of stuff.

I tried defragging my hard drive, which seemed to help a little; it didn't do it as often, but it still does it quite a bit. I also have turned my computer off, unplugged it, and held down the power button to get rid of any charge.

It hangs for about ten or fifiteen minutes, then when I restart my computer, it works. Sometimes when I restart it at this point, it will hang for thirty seconds to a couple minutes and then proceed as usual.

Any ideas?
 

A:Hanging on Dell startup screen.

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RELEVANCY SCORE 46

Yes..my newly built computers, AMD 5200 X2, Asus M2N8-VMX Mobo, 2gb Kingston ddr2, Seagate 320gb SATA hard disk.

Basically, after installing some drivers for my wireless usb adapter (netgear w111), i hit restart, but it didn't end up restarting. So i had to turn it off manually. Then i go to turn the computer on again, the Asus logo flashes as usual, but after that it goes to a black screen with a small white underscore blinking in the top left hand corner, which dissapears after like 5 blinks. And then that's it. It just remains as a black screen.

I have tried removing the optical drive and booting, and same with 1 module of 1gb of ram. It still hangs at the startup. I've pressed F8 and tried getting it booting from the HDD but after hitting enter it switches to the black screen and remains there. I tried putting in the xp install disk even, i have to manually boot it off the disk by pressing F8, once i do that, it displays the message "Inspect your systems configuration" and then dissapears and yet again, it hangs there.

Very clueless as to what it's doing.
 

A:XP Black Screen Hanging At Startup

I think you will have to clean your hard drive and do a clean install. If you cant reformatt using the operating system disk you can do a low level format using kill disk then use your os disk to reinstall. http://www.killdisk.com/
 

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RELEVANCY SCORE 46

Initializing USB controllers..

sits on this for about 40 secs then finishes loading bios normally. 8 out of 10 attempts at this Windows fails to successfully load as it stays on the loading screen with the blue bar going from left to right indefinitely.
I unplugged all my USB devices and it still does the same thing. I run Amd Fx-60 dual core, Asus A8N32-SLI, 2x Mushkin Redline XP4000 1024 MB, 2x 74gb W.D. Raptor,
Temparatures look good and the only new thing I have recently done was Installed Steam to play TF2. I also have gotten a new Sound card driver about 2 weeks ago. Ever Since I downloaded Steam I have been having really wierd lock ups while alt tabbing.

A:Computer Hanging At Bios Startup

Malware checks?

AV protection current?

Anything in Event Viewer?

Try uninstalling the USB drivers (are they onboard or a PCI card) and allowing XP to re-detect/install?

Why the new sound driver?

Louis

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RELEVANCY SCORE 46

Have a new problem with Vista hanging on Startup. It appears to not connect to the Network.

Whenever I try to click on the Network icon on the toolbar, there is NO response.

Why not ??

TIA
 

A:Network Access Hanging on Startup

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RELEVANCY SCORE 46

I've had my laptop for about a year now, and this isn't the first time I've had issues with it. I play games on my computer, such as Team Fortress 2 and Borderlands. I have found fixes for most of the issues I've had before, which include the computer not recognizing the graphics card, but I've searched around and found nothing on this one.
The error happens when I turn on the computer, which is an HP Pavilion dv6. It loads a menu that give me two options: Startup Repair and Start Windows Normally. When selecting Startup Repair, it will start properly, but the screen goes black after a short time and doesn't respond to anything. Loading Windows normally gets to the Starting Windows screen, but it just hangs there. After several hours, it pops up a BSOD that says "DRIVER_POWER_STATE_FAILURE," and restarts. Booting in Safe Mode does the same thing as Startup Repair, and Last Known Good Config does the same thing as Start Windows Normally. If you have any suggestions or other help, thanks in advance! Just so I'm clear, I can't even access Windows at the moment on my computer.

A:DRIVER_STATE_POWER_FAILURE BSOD, hanging startup

bobthebazooka welcome to SevenForums

Take a look at the link below

Blue Screen of Death (BSOD) Posting Instructions

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