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windows unexpected shut downs.

Q: windows unexpected shut downs.

Hello for the pass few week's I've been having windows shut down on me. I get the message Windows has had an unexpected shut down. It says it will let me know when there is a solution. Any one have any idea's what may be causing this problem or how I can fix it. I have windows 7 and was wondering is there a program in it that can be run to diagnose the problem. I was having a problem with a blue screen but seem to have fixed it then the windows problem started. I would appreciate any help possible. Thank you lee

RELEVANCY SCORE 200
Preferred Solution: windows unexpected shut downs.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: windows unexpected shut downs.

Hello and welcome Crackerjack mate try these in safe mode if necessary (tap F8 on power up)

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f switch in the command line as per Option2
if these do not come up with anything we can move on tho these

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download frombleeping computer delete any rubbish found with the malware scans

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RELEVANCY SCORE 95.6

Hi all, attached is my PC. I am having a reoccurring problem with my PC where it displays a blue screen after giving me no indication of a problem. One error message in the blue screen is "kmode exception_not handled (bwcW8x64.sys)".
When I look at my crash logs and try to look for a solution, it searches and can't find a solution.
I am a designer and use revit, photoshop, sketchup, autocad, etc. I don't think my software is causing the problem, because I've had a crash even with only my email open.

Thanks for reading!

Mark

A:Windows 10 several unexpected shut downs

Hi corbwho,

Welcome to the 10forums

The driver bwcW8x64.sys is part of the Qualcomm Atheros PerformanceSuite program, please update/reinstall/remove it.

Code:
6: kd> lmvm bwcW8x64
Browse full module list
start end module name
fffff800`dac70000 fffff800`dadc5000 bwcW8x64 T (no symbols)
Loaded symbol image file: bwcW8x64.sys
Image path: \SystemRoot\system32\DRIVERS\bwcW8x64.sys
Image name: bwcW8x64.sys
Browse all global symbols functions data
Timestamp: Wed Feb 13 18:25:48 2013 (511BCC9C)
CheckSum: 0001741F
ImageSize: 00155000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 95.6

XP Prof keeps shutting down the moment the system starts up
Hello,

I am running Windows XP Professional on my desktop. It is most likely to be SP2 (but I am unable to confirm that as of now).

The problem started yesterday afternoon - with windows trying to shut itself down. All the open programmes would give a notification - for example, firefox would ask if I want it to remember all tabs etc. I was able to defer shut down a couple of times by clicking 'Cancel' when a programme's notification popped up (I did so in Winamp and in Auto CAD)

A bit later, it would shut down all the programmes by itself too. And then log of windows and shut down.

And now, windows will not boot normally. Keeping F8 pressed, however, turns it on and takes me to the screen where I can choose from:
Safe Mode
Safe Mode with Networking
Safe Mode with (something-else)

Enable boot logging
Enable VGA mode
Last known good config

Directory Services Restore Mode
Disable Auto restart on System Failure
Normally

I tried running in Safe Mode and attempted to then start a System Restore. But within a minute of it logging in with Safe Mode, windows shut down again. I also tried Disable Auto Restart on System Failure, but that didnt change any symptoms.
I am writing this from another machine. And I do no have a bootable windows CD.

Any help is appreciated.

Thanks,
Kunal

A:Windows XP unexpected shut downs

It sounds like you have a malware infection. Some software is calling the routines to shut down windows.

Edit: Is this a laptop? Do you have a low battery and a failing power cord? If there is a break in your power while on a low battery it could be set to shut itself down... but i didnt think it would do that in safe mode.

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RELEVANCY SCORE 91.6

i just bought a lap top a month ago. I did not buy a year's guarantee...so now i have this problem ...i cnt even take this back to the store ...
okay so like a week ago, i start getting this message when i close my laptop while its still running or whenever i shut it down..."there was unexpected shutdown...send problem information...etc" and now when i insert something in my usb outlets like my wireless mouse or a printer, and when i disconnect it takes me to a blue screen adn shuts down my computer...

I also had to system restore my computer becuase it asked me that in the beggining of my start up...
Right now i can start up my comp and open programs but i need to resolve this problem...i talked to an microsoft assistant and she told me that i need a expert to help me becuase i did not install a program correctly and that did not install drivers...i assumed that this vista would come with everything ...but idk i need help asap...
 

A:Solved: Windows Vista BLue screen and unexpected shut downs?

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RELEVANCY SCORE 87.6

Yesterday, I have tried opening my G50-70 laptop, I heard the built-in fan roll, I saw light on my keyboard, but the screen won't just turn on.. It stays there fully black, so I tried removing the battery , the charger and my (external) mouse and leaving them for a while, I put them back in and open it later on and it is all fine.. I used it for merely 10 minutes (Battery was about 60% charged) and it just SHUTS OFF immediately without any warning and the screen won't turn on when opened... again, so I do the same thing that I have did before but waited a little longer,  and it worked with me till I closed it, and went back to sleep.
 
The next day it worked out for some time, then it shuts off the same way it did before, I try plugging the charger is disbelief and I find out there is no light coming from the laptop to indicate that it is charging, and when I tried opening it this time, it didn't start AT ALL, so I removed the battery AGAIN and wait then put it back.. The laptop opens,  but suddenly shuts down before I enter my password.. so I'm pretty much stuck in a paradox, any help is appreciated...
 
Right now as I am typing this.. the laptop opened and didn't shut down for 5 whole minutes, but is liable to  any second.. please help
 
NOTE : The battery, the laptop with all its parts, and the charger with the AC adapter all are bought together, aka They are bought in one, original box
 
Mod's Edit: Additional information added to Subjec... Read more

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RELEVANCY SCORE 85.6

So, I've nosed around on quite a few forums and web pages to try and figure out why my computer is randomly shutting off and/or rebooting itself. At first i thought it was the hard drive... it was having issues before so my husband and I replaced it and did a fresh install of Windows Vista Ultimate - all SP's are up to date. Well, that didn't fix the problem.

It seems no matter what I am doing, the computer will do what it wants. Sitting on facebook - boom.. screen goes black and computer stops. I have to hit the reset button on the case. Same thing happens if i'm streaming TV from the internet, playing medium-grade graphics video games or just letting it sit idle.

Is it possibly the graphics card? No. The hubby and I swapped it into his computer for a week-long test. He had no issues.

This problem just started about a month ago and I have had Vista since last year. I only re-installed the OS last weekend when i got the new HDD. It wasn't a virus, it wasn't adware...

I can't figure out what the problem is. The even log pulled up the Error 6008 and after a few hours of searching the web and seeing nothing but posts pertaining to ME or 2k3 OS's... I'm loosing patience.

Here is a copy of the last Event error. Any and all help is welcome. Thanks!

Log Name: System
Source: EventLog
Date: 12/11/2009 8:16:17 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Wife
Des... Read more

A:Unexpected Shut-downs - Error 6008?

Quote:





Originally Posted by xxmeegs20xx


So, I've nosed around on quite a few forums and web pages to try and figure out why my computer is randomly shutting off and/or rebooting itself. At first i thought it was the hard drive... it was having issues before so my husband and I replaced it and did a fresh install of Windows Vista Ultimate - all SP's are up to date. Well, that didn't fix the problem.

It seems no matter what I am doing, the computer will do what it wants. Sitting on facebook - boom.. screen goes black and computer stops. I have to hit the reset button on the case. Same thing happens if i'm streaming TV from the internet, playing medium-grade graphics video games or just letting it sit idle.

Is it possibly the graphics card? No. The hubby and I swapped it into his computer for a week-long test. He had no issues.

This problem just started about a month ago and I have had Vista since last year. I only re-installed the OS last weekend when i got the new HDD. It wasn't a virus, it wasn't adware...

I can't figure out what the problem is. The even log pulled up the Error 6008 and after a few hours of searching the web and seeing nothing but posts pertaining to ME or 2k3 OS's... I'm loosing patience.

Here is a copy of the last Event error. Any and all help is welcome. Thanks!

Log Name: System
Source: EventLog
Date: 12/11/2009 8:16:17 PM
Event ID: 6008
Task Category: None
Level... Read more

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RELEVANCY SCORE 85.6

Hi everyone, I'm not such a technically advanced computer user, but I've been getting a ton of unexpected shut downs lately, seemingly out of nowhere. I don't believe I've updated any software recently. Is there someone out there who'd be willing to take a look at my specs and try to come up with what the problem is?

Thanks,
Danny
 

A:Solved: repeated unexpected shut downs!!!

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RELEVANCY SCORE 84.8

In the last week or so my computer is begun acting stranger than usual. Internet explorer often shuts down unexpectedly, and one of those maleviolent anti-virus install pop-ups took over the screen. Moreover, when I checked the IE add-ons I found a whole bunch i didn't recognize and while I could disable them, i can't delete them. They are metastreamctl class (viewpoint) and move networks. I ran adaware by lavasoft and didn't find anything. I also had a problem downloading a program off a cd-rom, but don't know if it is a issue of compatibility with vista (maybe 2000 and xp only?) I was going to use combo fix, but i don't want to without someone more experienced than I.
This is for a year old Toshiba laptop running vista

Below is the Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:34:35 PM, on 3/23/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\... Read more

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RELEVANCY SCORE 66.4

hi im new here.. so my problem is i keep getting this error messeges all the time saying either itunes has stop working and shut down, or firefox stoped working, and windows explorer has stop working, and others saying windows components have stoped working. my computer also sometimes just restarts, i get a blue screen saying windows was shut down to prevent damage to the computer.. i dont know how to fix this or what to do. thanks for the help
 

A:windows errors and shut downs

oh i saw this on another forum and did it
 

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RELEVANCY SCORE 66.4

I'm using Windows 7 64 bit and as I said in the topic, my computer is turning off after exactly 1 hour. I've tried reinstall Windows and it helped me for 2 weeks. After this time it started shutting off again.
Can someone help me with this problem?

A:Windows 7 shut downs exactly after 1 hour.

 It sounds like you have something either in Task Scheduler or something in your startup list that's causing this.  First run MSCONFIG, click the Startup tab (Note: avoid the other tabs), and you'll see a list of things being started when you boot up.  You can uncheck anything there except you antivirus program.  If that doesn't stop the problem, you can run the Task Scheduler and look.  It's found under Start -> All Programs -> Accessories -> System Tools -> Task Scheduler.  There's a plethora of stuff there, so be careful!
 
Good luck.

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RELEVANCY SCORE 64.8

Dear SevenForum users

Last night i noticed by PC decided to randomly shut down but didnt think much of it as thought it might be something i scheduled and forgot but 30 mins ago it happened again - so first thing i done was scan with Malwarebytes which found nothing and also done a scan with Microsoft Security Essentials and nothing found

Have looked around on the net and have already tried Memtest+ and HDD checking software very recently on my PC and they both returned nothing

What should i try ?

Thanks

AT

A:Windows Random Shut Downs - no error messages

Alan try these mate if you haven't already


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f and /r options in Option2 if necessary

http://www.superantispyware.com/
http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer ? delete any rubbishthese find.

Run Speccy mate and lets see what the temps are too if you haven't already
Speccy - Download

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RELEVANCY SCORE 64.8

My pc randomly shuts down a few times during the day and then gives random illegible bsods. After about 2 happen it stops happening and the pc runs smoothly till shutdown. Help is appreciated.

P.S. I already tried running windows drive and memory diagnostics.
 

A:Illegible BSOD on windows 8 after random shut downs

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RELEVANCY SCORE 64.8

Over a period of several weeks I've been experiencing spontaneous shut downs on my HP Pavilion dv7 laptop (Windows 7). There doesn't appear to be any correlation with what the PC is being used for at the time. Shut downs can happen when the computer is unattended; or when in use with (seemingly) any application -the screen suddenly goes black, there's a click, and the machine dies.
 
I don't believe it's due to overheating -The fan isn't running at high speed when a shut down happens. [The fan does run at high speed other times (intensive processing).]
 
A couple days ago I discovered that Windows Firewall wasn't turned on. When I tried to start it I got a msg saying the settings were not what's preferred, prompting me with a button to change to the preferred settings. When I click on that button I get a spinning wheel; eventually it stops spinning but nothing has changed.
 
My boot disk is an Intel 520series SSD. I've used the Intel SSD Toolbox -it tells me all is well with the drive.
I ran Check Disk in Safe Mode -it ran through all stages, no errors found.
 
I did a scan with Malwarebytes -nothing found.
 
[not sure if this is a related issue:  Lately the PC has been taking much longer to establish a network connection -seems to me it used to be almost instantaneous after booting or waking from sleep; now it takes something like 30 sec. to connect to the internet.]
 

A:spontaneous shut downs, Windows Firewall can't be started

now it takes something like 30 sec. to connect to the internet.This part can be perfectly normal, and could just be local, national or even Router conditions (you do not list your country or area).<< I ran Check Disk in Safe Mode >> Looking for problems, you would run this in Normal Mode with chkdsk /r -  Download Screen317Security Check from Here and save it to your Desktop.* Double-click SecurityCheck.exe* Follow the onscreen instructions inside of the black box.* A Notepad document should open automatically called checkup.txt;* Please Copy / Paste the contents of that document back here.NOTE: If any one of your security applications requests permission to access the Internet, allow it to do so. Please download MiniToolBox to desktop to run it.Checkmark the following checkboxes:■Flush DNS■Report IE Proxy Settings■Reset IE Proxy Settings■Report FF Proxy Settings■Reset FF Proxy Settings■List content of Hosts■List IP configuration■List Winsock Entries■List last 10 Event Viewer log■List Installed Programs■List Users, Partitions and Memory size. Click Go at the bottom and post the result (Result.txt).Note: When using "Reset FF Proxy Settings" option Firefox should be closed.  Please download SUPERAntiSpyware Free (aka SAS) to desktop.Check for latest updates if not done during the download.You can check "Remove" for any infections found.The program may ask you to... Read more

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RELEVANCY SCORE 64.4

I've been having some strange problems with a fairly new PC and I was hoping the community could help. It all seems to stem from my windows Explorer not functioning properly, but I'm worried it could be a hardware issue. This computer is fairly new, just 8 months old. These problems all started happening about 3 weeks ago.

Specs:

Windows 7 64-bit, Home Premium SP1 (w/ all of the latest updates)
AMD PhenomII X6 1055T Six-Core CPU w/ HyperTransport Technology
Asetek 510LC Liquid Cooling System
1TB Western Digital SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD
GigaByte GA-890XA-UD3 AM3 AMD 790X Motherboard
GSKILL 8GB (2GBx4) DDR3/1600MHz Dual Channel Memory
700 Watts - XtremeGear Power Supply
x2 ATI Radeon HD 5770 1GB GDDR5 16X PCIe Video Cards (in CrossFire mode)

Problems:
1) When I boot the computer, everything works fine until I get to the "Starting Windows" boot screen. The Windows logo will do it's animation for about 6 seconds and then freeze. Then, nothing will happen for either a few minutes or not at all. The activity on my hard drive also seems to stop. I usually have to hit the reset button and start all over again. Windows asks if I want to repair my startup, and I have many times before, but that doesn't seem to work.

2) Windows Explorer will hang or not respond every once in a while. I'll delete or move applications and it won't show what I did on the desktop, folder, etc. until I hit F5 to refresh. I'll right click and the... Read more

A:Solved: Windows 7 hangs during boot, with programs, and shut downs

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RELEVANCY SCORE 64.4

Hi everyone

At work, I have a computer that I built that has experienced shut downs intermittently. When this happens, the entire machine powers down, but then starts booting up without pressing the power button.

We thought it might be a CPU temperature issue, were running SpeedFan, and bought an aftermarket CPU heatsink and installed it. The temp's decreased, but the shut downs persisted.

The shut downs seem to happen often when a Save function is attempted. Often using Photoshop and Illustrator, when ctrl+s is hit to save is precisely when the restart will occur. Upon bootup, I'll be left with only a temp file for the Photoshop file I was trying to save and it'll be broken. This is indicitive to me as some kind of Harddrive read/write issue. I ran some diagnostics on the Harddrive and got conflicting results, sometimes bad someitmes fine.

I replaced the HDD anyways, and all seemed OK for about 4 or 5 days. But alas, the problem persists, once again precisely when ctrl+s is hit. This confirms to me that HDD probably is not the issue.

The full specs are the following:

GIGABYTE|GA-X58-USB3 X58 1366 Motherboard
Intel i7 950
160GB Seagate Barracuda (newest HDD)
EVGA Nvidia GT440
PSU LOGISYS CPT|PS575XBK 575W RT
CORSAIR 4Gx3 of DDR3

A:Mysterious complete shut downs - custom Windows machine

NOTE: Please provide the following information for a more detailed response: http://www.techsupportforum.com/foru...ta-452654.html

While waiting for a reply:

I suggest starting all troubleshooting with the following diagnostic tests (located at this link: Hardware Diagnostics ). They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
Hard Drive Diagnostics (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks




When you replaced the HDD, how did you transfer the OS? Was it a fresh install or did you transfer an image?

Did you get mixed hard drive test results with this new hard drive? Please run the Seagate Seatools bootable hard drive test from here: HD Diagnostic

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RELEVANCY SCORE 64

I'm doing a new build, I've got a Asus M4A77TD Pro, Athlon II Quad Core, Radeon HD 4850, and 2 sticks of G.Skill DDR3. I have a 500W Antec TruPower from my previous machine.

I got it all together tonight (after realizing the 500GB SATA HDD that I ordered was DOA, so I used a 160 GB IDE drive). In any case, I was plugging along happily, and the machine just turned itself off. It wouldn't turn back on until I turned the PSU off and all standby power was gone from the Mobo.

For a bit, I was able to reproduce this reliably with a java program that I use. It loads some fairly high-resolution graphics, and PC would shut down every time.

Shortly after that, I realized I hadn't hooked both molex connectors to the 2-molex to 6-pin adapter that GFX had provided. I hooked it back up, fired up Win7, and loaded my Java program with no issues. Yay, I thought. However, when I was downloading Steam and fiddling around on Stardock's website, it died on me again.

So, I've got 3 possible issues, and no way that I can think of to test them:

1) GFX's documentation says they don't support the 2-molex to 6-pin adapter for their video cards, even though they provided one in the package (!). Could this be an issue? (plus it's pushing a 19" and a 22" LCD)

2) Is my PSU underpowered, or could it have lost some oomph over the last few years of use? I just push the above hardware, mouse, keyboard, and a 1TB mybook (which has a separate power sup... Read more

A:Unexpected power-downs

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RELEVANCY SCORE 63.2

I use an HP laptop and here are my specs.
Intel core i5 2.6ghz Dual Core
8GB DDR3 Ram (upgraded from 4gb)
Windows 10
500GB toshiba HDD
Nvidia Geforce 820M 1GB ded.
It started happening recently where my laptop would freeze for a long time with no reponse to mouse and key inputs. It usually happens about 10-20 minutes after I switch it on. I run a virus check multiple times and eliminated all traces of malware on my computer and the problem still continued.I then noticed the display would go black with the backlight on and still no responses from any input ,even the power button. Ive always used HD sentinel to check the health of my external and internal HDDs with recently checking to see my internal HDD health dropped from 100% to 94%. Sentinel still shows that the performance is 100% healthy as well as stable temperatures observed. This drop was cause by bad sectors found on the HDD and I set a negative index on the bad sectors from 8 to -8 to fix this and my HDD health rose from 94% to 99%. Still I could see the same performance problems. I finally ran a surface test and it showed 1 out of 9999 sectors on the drive were bad.
I later researched on forums and other sites if people encountered such a problem and I tried something setring the PCI express settings of the power management from Max Power savings to Off and it still contiued to misbehave.
At this point I don't know what is causing this hault in operation.And I continually manually kill it by long processing the... Read more

A:Unexpected Freezing and Slow downs

Problem solved. The network card was haulting operations due to the Itunes update I installed recently. I did some research and found that the mobile support for Itunes would try to re-assign the IP address of my computer and hence the network card would fail freezing the whole computer. I uninstalled the Mobile support only and the problem was no more. Id advice trying to uninstall Itunes after June 2016 update to fix this if your computer has similar problems.

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RELEVANCY SCORE 62.4

I was running MalWare AntiMalWare Bytes and experienced a shut down - blue screen came up and I got a pic on my phone as well as the Windows has recovered from an unexpected shut down screens. I restarted in safe-mode and clicked on the repair op. Everything is back up but I'd like to know what I can do to make sure this isn't a larger problem.
 
Worked with this forum recently and was TOTALLY satisfied with the service and results! You guys ROCK!
 
Can you help me1
 
Jfre

A:Unexpected Windows shut down

Blue screens can occur for all sorts of reasons, ranging from malware to corrupted files to failing hardware.  Let's take a look.
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 61.6

Hi every time i shut my computer off and go to restart it. I recieve an option to boot from different safe modes. I always select start windows any way. when windows boots up i receive the following message. Please help i have no idea what is causing this issue. the Pc never shuts down when it is running i only get this message when I shut the pc down for the night and restart it the next day

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8006548010
BCP2: FFFFF8800466CDC0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\062510-19936-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-27705-0.sysdata.xml

A:windows has recovered from an unexpected shut down

Can you upload the minidump file:
http://www.sevenforums.com/crash-loc...d-problem.html

I can see the BC code is 116, which is usually video issue. You might want to update or re-install your current driver
Read this article to know more about what it is and what to try
http://www.sevenforums.com/crash-loc...eshooting.html
~Tuan

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RELEVANCY SCORE 61.6

My PC turns on at 6AM to get updates etc. Waking it up a couple of hours later I often find "Windows has recovered from an unexpected shut down". I've never actually seen the BSOD.

I'm fairly obsessive about getting the latest updates and drivers.

Files attached as per this notice, plus report from WhoCrashed.



Windows 7 Professional x64
Retail Upgrade - upgraded from itself!
Age of system: varies, mostly <18 months
Age of install: Windows folder created 14 ‎July ‎2009

A:Windows has recovered from an unexpected shut down

These 50 are virtually identical. All were related to a critical process being terminated. In this case wininit.

From the uptimes I am assuming you put it to sleep instead of rebooting and that may be part of the problem.

lets start with a system file check to verify (and hopefully repair) the system files.

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

You have several old/problematic drivers that will eventually need updating or removing. Your webcam driver is from 2006 for example.

I would also reboot once a day until the situation is resolved.

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RELEVANCY SCORE 61.6

Hello all,

I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. However if I manually put it to sleep and awaken it, there are no problems at all.

The information I am given for the error is below, along with the minidump files:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004879F4F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\103110-26223-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml
Can anyone decipher the issue? Any help would be much appreciated!
Many thanks,

Tom

A:Windows has recovered from an unexpected shut down - Can anyone help?

  
Quote: Originally Posted by trl21


Hello all,

I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. The information I am given for the error is below:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004879F4F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\103110-26223-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml

Can anyone decipher the issue? Any help would be much appreciated!

Many thanks,

Tom



If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your quer... Read more

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RELEVANCY SCORE 61.6

I know yesterday I was on my pc and it shut down when I was online, I was away from the computer, but it had shut down and I had to reboot. Today I get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 9154AA9C
BCP3: B43146E0
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini022709-01.dmp
C:\Users\Nick\AppData\Local\Temp\WER-24185646-0.sysdata.xml
C:\Users\Nick\AppData\Local\Temp\WER834A.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

I've never experienced this before, could this be hacker related, my pc is in healthy condition. What should I do?
 

A:Windows has recovered from an unexpected shut down!

hi this is most likely a driver problem you may want to go to device manager and check your drivers for any yellow ! or red x now even if you have none of these it may still be good practice to go to mfr website support page for you model comp and download all the newest drivers and install them one at a time and reboot after each to insure a clean install
 

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RELEVANCY SCORE 61.6

Hi
Intel® Core™i5 Quad Core Processor i5-3570 (3.4GHz) 6MB Cache
ASUS® P8Z77-V LX: USB 3.0, SATA 6GBs, ATI®CrossFireX
120GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW)
Just had this message:
windows 7

Error: windows has recovered from unexpected shut down!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: FFFFFA809000CA60
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800030A7150
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\100314-7254-01.dmp
C:\Users\Jonathan\AppData\Local\Temp\WER-17706-0.sysdata.xml
Read our privacy statement online:http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:windows has recovered from unexpected shut down

The minidump folder has a padlock on it, and I can't access the file 100314-7254-01.dmp, says access denied.

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RELEVANCY SCORE 60.8

for the past 4 days, my 2 year old HP pc has been having issues, the problem is

when i start my pc and enter password, it would turn in to blue screen for 30 seconds and than lgoes back to the ENTER PASSWORD window, I do that and screen turns blue and back to enter password, on the 2nd or 3rd time, it would ask my if I want to safe or normal mode, I choose normal and enter password and then it would say WINDOWS HAS JUST RECOVERED FROM UNEXPECTED SHUT DOWN, it would list the problem detail and it shows this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030C57EF
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080412-57408-01.dmp
C:\Users\KSTOPDEN\AppData\Local\Temp\WER-109372-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I don't have warranty on this and any help on how to resolve this problem?
thanks

A:Windows has just recovered from unexpected shut down! logs off N on

  
Quote: Originally Posted by jonny1


for the past 4 days, my 2 year old HP pc has been having issues, the problem is

when i start my pc and enter password, it would turn in to blue screen for 30 seconds and than lgoes back to the ENTER PASSWORD window, I do that and screen turns blue and back to enter password, on the 2nd or 3rd time, it would ask my if I want to safe or normal mode, I choose normal and enter password and then it would say WINDOWS HAS JUST RECOVERED FROM UNEXPECTED SHUT DOWN, it would list the problem detail and it shows this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030C57EF
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080412-57408-01.dmp
C:\Users\KSTOPDEN\AppData\Local\Temp\WER-109372-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I don't have warranty on this and any help on how to resolve this problem?
thanks


Hello there!

If you're able to go into Safe mode go to C:\Windows\Minidump\ and upload us the files... Read more

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RELEVANCY SCORE 58.8

Ok I'm confused! I have included hijack this logfile to see if there's malware somewhere,and I may need help with dll file problems. Service control manager error messages in the system section of event viewer. in application section of event viewer there is Net runtime 2.0 error, and control service manager. I am also noticing that Media player network sharing service running, and windows explorer is running also. Believe it or not I'm not running slow!

First I noticed after the last update many weeks ago that I couldn't save frontpage sheets, it tells me once in a while that I have run out of temporary memory. It told me I didn't have the authorization to save the file, so I started to use Dreamweaver for html documents.

Zone alarm said while Dreamweaver trying to launch, and is using temporary file, or use another program to gain access to privileged resources. I click ok, but once in awhile Dreamweaver (?) tells me I am running low on memory.

I can't save photos that I only made smaller and tried to compress for sending out. Tells me I don't have the authority.

I thought it was a registry problem, so I used registry Mechanic, and it found over 200 errors which I fixed. Now I consistently get errors in temp CHK area the reg mechanic finds. I keep getting popups from zone alarm that there's class changes (at least 5 times) with the letters chk mentioned there.

I thought it was a registry problem so I thought I would uninstall ... Read more

A:shut downs etc

I did find I had an ad ware problem. AVG found it, generic2.ahv or the byxxxuu.dll file.

Although I googled and searched on AVG with no info available. Guess this is a new one.

What are the next steps? After you find a virus?
 

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RELEVANCY SCORE 58.4

Hello I have been troubleshooting my laptop computer problems for awhile now and I was searching the internet with no avail.
 
Firstly I own a HP 8710W Laptop with WIndows 7 Pro 64bit that uses the NVIDIA Quadro FX1600 M Graphics Driver.
 
My computer for some reasons unexpectedly shuts down. Sometimes my mouse disappears and I thought it had something to do with my memory, which I scanned and had no issues, neither with the hard drive. It then goes in start up repair repeatedly, finding no issues. Yet for some reason once it runs it, I am able to log into Windows, but only after the start up repair runs and finds no issues. I tried to do the start up loop registry fix, and even tried to use the Windows 7 disc to repair and nothing seems to work. Also note, SFC /scannow finds no issues as well. I then end up figuring it may have something to do with Windows Update. And I end up receiving this error shown in the screen shot. Note my brother has the same make and model and running the windows diagnostic it finds no issues. I am unable to figure out why these issues are happening. Does anyone else have any ideas and solutions for the fix? Thanks.
 
Note: I also have uploaded my error log files as well.

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RELEVANCY SCORE 58

I built myself a 550 AMD w/4gb hard drive 56k 64mb sdram PC100. lately is has been shuttind down or stalling or freezing in the middle of programs I thought it was the files so I fdisked it but it is still doing this when I try to load my operating system.

What could be the cause of it stalling in the middle of loading windows or stopping in the middle of a reboot or stopping in the 23% format??

Any help desperately needed!!
 

A:stalling and shut downs

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RELEVANCY SCORE 58

Hi my computer has been shutting down randomly by itself, i have taken it back where i bought it from, he said there was dust in the ram slots and he cleaned it out, the next week it started happening again. I am running Windows Vista with a custom built PC. any tips would be great
 

A:random shut downs

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RELEVANCY SCORE 58

my laptop gives me a message box that its has to shut down. it says DCOM SERVER PROCESS LAUNCHER TERMINATED UNEXPECTEDLY. INITIATE BY NT ATHORITY\SYSTEM. WHAT YA THINK?

A:system shut downs

Seems to me that you may have a malware problem...IMO, it's best to post all details requested and adhere to the policies/suggestions of the BC forum, Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/.The folks there will be able to eliminate/confirm any suspicions of such.Louis

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RELEVANCY SCORE 58

Hello all. I'm new to the forums so forgive me if I make an etiquette error!

I've recently rebuilt my rig: ASUS Crosshair IV Formula AM3 AMD 890FX SATA 6Gb/s USB 3.0 ATX AMD Motherboard, ASUS EAH6950/2DI2S/2GD5 Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16, Patriot Viper II ‘Sector 7’ Edition 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 2000 (PC3 16000) Desktop Memory Model PV7312G2000ELK, Crucial RealSSD C300 CTFDDAC128MAG-1G1 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD), water cooled and running Windows 7 64 bit.

I get random errors that either cause or force me to reboot the computer. It happens during different activities so is difficult to pin down.
...Here's WHEN it happens: Initiating apps, like flash apps, playing Star Craft II and running skype, playing Dragon Age, and absolutely randomly....
I've replaced the power supply, which was old and am now running a 910W with a solid rail, so I don't think its a power issue. I've used mem-test to test my RAM over night, that came out fine, I've used some of AMD's utilities to stress test the processor over night and that was fine, I can run SD Mark and play Fall Out Vegas on the rig with no issues, so I hesitate to call the video card the culprit. I'm at a loss! The error message changes with the crash, making it even harder to pin down.. Here's the data from the most recent crash:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.... Read more

A:Random shut downs

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RELEVANCY SCORE 58

My computer has been spontaneously shutting down. I really don't know why. no extra load has been applied to it or anything like that. i have submitted HTJ log below.

Any help would be Greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:08:46 AM, on 21/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\SysMonitor.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Acer WLAN 11g USB Dongle\ZDWlan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Live\Messenger\usnsvc.e... Read more

A:Spontanious shut downs.

Bump!
 

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RELEVANCY SCORE 58

My computer just turns off on its own, for no reason. At first I thought it might be a loose connection, but I checked all of them. And also, when I restart it, it starts up normally, not doing its checks if it were shut down imporperly. Could this be a virus? It sometimes doesnt even let everything load onto my computer when i start it up before it just shuts off. very aggrevating!
 

A:Unwanted shut downs!

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RELEVANCY SCORE 58

Hello There,

I'm new to the forums, I normally don't go making posts (because pretty much all the time I search for something, someone else already has an answer). I got a problem with my computer.

Here's the specs:

64 Bit Windows 7 Ultimate
PSU: OCZ StealthX 600W
CPU: AMD 64 Phenom X4 9650
Heatsink: CoolerMaster (not stock)
RAM: (8GB) 4X2GB OCZ DDR2-6400 Platinum
Video: XFX Radeon HD 5770 850MHZ 1GB 4.8GHZ
Sound: Sound Blaster X-Fi ExtremeGamer & Sound Blaster X-Fi Extreme Audio
HDD: 1X340GB & 1X500GB SATAII

My computer has recently started shutting down on it's own. I have my PC running 24/7 doing multiple things at all times (I broadcast three radio stations amongst many other programs) - Although, with my specs it barely uses up 25% of system resources at any given time.

It started happening around the same time my PSU went bad. I thought the cause at that time was my CPU. I tested it and it was infact dead. I got myself another one locally and RMA's the OCZ one. The computer actually ran fine for a while and then it started happening again. I though maybe it was a coincidence since the PSU I got locally wasn't as a high quality I had (maybe not pumping enough power). I then decided to take that one out and put my new OCZ PSU back in. This is same 600W model but a replacement. My computer ran ok for a little while but then a big heatwave hit and we were getting around 30-35 C (90F) - and my computer s... Read more

A:Random shut downs

I would also like to add that when it does shut down, If I try to start it up again immediately it doesn't shut down again - lights in the fans will turn on but the PC will not POST. It will just hang there (Nothing on monitors).
 

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RELEVANCY SCORE 58

Hi, I'm on my mom's XP-running Compaq computer and there's a lot of crap on it. The problem I'm having right now is there are still pop-up ads coming and occasionally it'll just shut off without warning. Prior to that it was having something with lsass.exe causing an 'error' and making it reboot -- I'd heard it's a worm symptom, but I don't think I managed to extract it. I haven't had that error since installing a firewall, but it could be lurking there still. I've gone through this thing with both Spybot and Ad-Aware, and Spybot picked up something called Dyfuca Internet Optimizer that it wasn't able to remove because it was 'already running,' and Ad-Aware keeps finding something called Win32.Worm.Agobot.E that seems to keep coming back between each scan. Maybe they're the same thing, I dunno.I've tried also getting the XP security patch updates but Microsoft keeps timing out as it scans my system for needed updates.Any help would really be appreciated at this point. Here's the log:Logfile of HijackThis v1.99.1Scan saved at 8:02:56 PM, on 8/3/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\savedump.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exe... Read more

A:Pop-ups and random shut-downs

Hello copperdog and welcome to the BC malware forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.Step #1Download CCleaner and install it but do not run it yet.Now we need to remove a service.Open Notepad and Copy/Paste the contents of the quote box below into the new document:  Const title = "Service Removal Tool"Set oWS = CreateObject("Wscript.Shell")sService = inputbox("Removing Service:",title,"MAPI")If sService = "" thenmsgbox "Script halted. No changes were made.", vbInformation, titlewscript.quitEnd IfstrComputer = "."Set objWMIService = GetObject("winmgmts:{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")Set colListOfServices = objWMIService.ExecQuery _("Select * from Win32_Service Where Name = '" & sService & "' or displayName = '" & sService & "'")If colListOfServices.count > 0 ThenFor Each objService In colListOfServicesobjService.StopService()wscript.Sleep 10000objService.ChangeStartMode("Disabled")wscript.Sleep 2000objService.Delete()Msgbox "The " & sService & " service has been removed or marked for deletion.", vbInformation, titleNextElseMsgbox "The " & sService & " service was not found.", vbInformat... Read more

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RELEVANCY SCORE 58

My laptop keeps randomly shutting down for no reason.

Deckard's System Scanner v20071014.68
Run by Richard on 2008-06-12 13:43:29
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Richard.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:43:49 PM, on 6/12/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\No-IP\DUC20.exe
c:\program files\internet explorer\iexplore.exe
C:\Windows\syst... Read more

A:Random Shut downs?

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-06-12 19:18:52
PROTECTIONS: 1
MALWARE: 31
SUSPECTS: 0
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Windows Defender 1.1.3604.0 No No
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No C:\Users\Richard\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected] Read more

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RELEVANCY SCORE 58

Sorry, but I'm a newbie at this....I have been having random shut downs on my new all in one (Gateway) and don't know if you would call that a BSOD?
When I come back to my pc I have to start over (start up button on side) and I get a small blue window that encourages me to send details to Microsoft....these files will be sent:
C:\windows\minidump\092313-20421.dmp
C:\users\tim\appdata\local\temp\WER-46781.0.sysdata.xml
C:\indows\memory.dmp
Should I follow the BSOD posting instructions, or is this an issue for a different area?
Thanks for your assistance.

A:I have been having random shut downs

Hello PalmettoQuilter, and welcome to Eight Forums.

Yes, please follow the Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information.

Hopefully someone will be able to help soon afterwards.

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RELEVANCY SCORE 58

I have a Dell XPS 720 running a high def golf simulator... it is randomly shutting down on me...sometimes this can occur three times in an hour.. sometimes it can go for three days... no error messages...no logs.... I returned my first one because I thought it was defective...now I have another brand new machine and it is doing the same thing!!
 

A:Random shut downs

The Dell likely cannot handle the temperatures generated, nor the power supply demands, nor the Video Graphics, and may not have adequate memory. You will have to experiment with replacesments to each in order to figger out which is the cause. If you have 2 GB of memory, then it is one of the other three... starting with thermal paste on the heatsink, better heatsink fan that is not held down by plastics hooks. If you already have the memory, I would start with a better video graphics card.
 

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RELEVANCY SCORE 58

So, a few months ago I bought a Dell inspiron 5552 laptop and in the past month or two I have been dealing with problems which are becoming VERY frequent. At random times, especially when I'm gaming, my laptop switches off - even when my laptop is cool. I downloaded Piriform's Specci and here are the results I got for the following hardware (Celsius): CPU 51, Motherboard 52, Hard drive 38 - These are the results on balanced and Dell battery life extender enabled. I've seen videos of dusting a laptop's ventilation system however their temperatures didn't seem to make a significant difference so I didn't try it. Any ideas?
 

A:Random shut-downs

Most probable issue is still the cooling and secondly too much power drain via graphics adaptor.
 

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RELEVANCY SCORE 58

So I have the same problem with my laptop computer shutting off by itself. It is a Lenovo 3000, N200, about 1 year old. It randomly shuts off while I am using it, this has occurred about 7-8 times in the past 3 weeks. Does the same advice apply, should I try to open it up somehow and clean it out? Am not really familiar with laptops.
 

A:Random Shut Downs II

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RELEVANCY SCORE 58

Hi Tech Guy Forums! Long-time reader, first-time poster! Actually that's a lie, I found this site from google. Anyhoo, I sent a tech help message over to CyberPowerPC's support people, but since I'm impatient I think I'll try some up-to-the-second forums. Here's my e-mail to them, since I don't think it needs a re-write-up for you guys, all I think I could put in some more swear words here, hehe.

"I bought a computer from CyberPower this past August (CU-182-212/AMD X2
6000 AM2 CPU RETAIL), and I've recently started to have some
difficulties with it. I hope you can help me out.

Last Monday I installed 2 new sticks of RAM that I purchased from
newegg.com
(http://www.newegg.com/Product/Product.aspx?Item=N82E16820231098). They should have been perfectly compatible with my computer. Then,
on Tuesday night, I got the dreaded BSOD. I don't remember the
specifics of the warning besides the usual stuff (if you see this message more
than once, etc.), since it came out of left field. Every time I tried
to reboot the PC, it just shut-down, usually before Windows even
loaded. I realized that the longer I left the computer off, the longer it
would stay on. I eventually gave up and decided to let it "cool off".
On Wednesday, I ran Scandisk and the Windows Memory Diagnostics tool
and it no errors were found. I kinda shrugged it off and crossed my
fingers that it wouldn't happen again.

Of course, it did happen again tonight (Thur... Read more

A:BSOD followed by shut-downs

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RELEVANCY SCORE 58

So here is the problem. I am playing a browser game called Wartune on r2 site and lately my PC just shuts down after some time on their site, sometimes after 4-5mins, sometimes after an hour. First I thought it was some sort of a hardware problem since I had a hdd that failed recently, but this kept happening even on another hdd i'm using now. Cleaned registry, reinstalled windows numerous times, changed from 7 to xp and still have the problem, but ONLY when I'm on that site and looks like only when it's an active tab, if I'm on other site no problem at all. Recently I saw a brief pop-up message after a system start saying lsass.exe is failing. Google search gave me a have basic idea what this file is for, but why I keep getting this error even after I make a new win instalation on a fresh formated hdd?

A:PC shut downs on certain site

Hi inm,

A friend of mine had a similar problem with his XP, he tried reinstalling the windows and doing everything he can but nothing worked. Then here is what we did, and apparently it solved the problem.
I booted the system with BartPE and opened regedit.
I imported the hive "C:\windows\system32\config\software"
I located the following key: Microsoft\Windows NT\CurrentVersion\Windows
I renamed the string value "AppInit_DLLs" to "AppInit_DLLs.old"
I created a new string value called "AppInit_DLLs" with no entries.
I then unloaded the registry hive and rebooted.

This technique does not require BartPE, any offline registry editing tool should work. Also remember to backup the original C:\windows\system32\config directory before making changes.

If the issue was caused by malware, remember to boot into safe mode or the malicious entries may be added back into the registry when you login.

Refer to the following for additional information:
Windows registry information for advanced users (registry information)
How to recover from a corrupted registry that prevents Windows XP from starting (registry recovery)
Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD (bartPE site)
How to edit the registry offline using BartPE boot CD ? (example of offline registry editing)
Working with the AppInit_DLLs registry value (AppInit_Dlls Information)

Hope this would help.

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RELEVANCY SCORE 58

I just got my computer about a month ago and it has started to randomly shut down while I am doing things. It also always shuts down when I leave it on. I scanned with like 3 different programs and none say there are any viruses. I have no clue whats wrong. please help! thanks
 

A:Random Shut Downs

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RELEVANCY SCORE 58

I have an EMachine with windows XP that is less than two years old and it keeps shutting down. It will start up normally, and then it just turns off, sometimes it takes a few minutes, other times it lasts for 20 minutes. The screen goes blank and goes into it's "power saving mode" and the sound from the computer running stops, but the light on the keyboard and tower are still on. Any ideas on what could be causing it? I have Norton and it is up to date, and it doesn't say that there is a virus...
 

A:repeated shut downs

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RELEVANCY SCORE 58

hi ;

I'm not sure whats going on, but when my Norton Antivirus "live update" goes on. i will get a message that says, Illegal shut down, i click "ok" and then, the live update disappears it doesnt finish updating, anyone know why this is happening? this happened twice already.... I do go in my norton antivirus and manually clicked on "live update" doing this didnt cause an Illegal shut down. its only when it is schedule to go on..
 

A:Illegal shut downs

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RELEVANCY SCORE 58

my pc shut downs suddenly (like a drive failure)and then restarts and i noticed that this happens whenever i start mozilla firefox (not always but sometimes). so i unistalled firefox and reinstalled it but the same things happens again. this is making some of my programs to lose data since it restarts all of a sudden. can any 1 help me?

btw, i run win xp home edtiton sp2
512mb ram
 

A:Shut downs suddenly

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RELEVANCY SCORE 58

Having built computers for quite some time now, this is by far the oddest problem I've run into, and of course, I've encountered it on my main (expensive) home system.

I came home from school one day to find my computer woudn't load past a certain spot after the windows loading screen. I would get a full black screen with just the cursor, which I could move. I found the same deal when I loaded my computer in safe mode. I wasn't sure whether the problem was hardware or software so I put in my Windows CD and repaired my Windows installation. This allowed me to have a functioning windows. But that wasn't the total fix, some problems remained.

The Symptoms:
I had other problems before that that are leaving me puzzled. Even before I got to the point where Windows wouldn't load, in WoW and other games like Oblivion I had been experiencing graphical problems like artifacts and tearing and even having the whole game world in Oblivion go black, and just the menus remain. This led me to believe it was some sort of software issue such as drivers, but I had graphical errors and artifacts even in the Windows loading screen itself which led me to believe it was my graphics card. I even updated my video card and directx drivers and no dice. I put in another hard drive and got the same errors on the DOS menus.

That wasn't just it. I've also had my computer randomly shut itself down a few times, leading me to believe it could also be a power supply i... Read more

A:Artifacts and shut-downs

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