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Brother Printer and Non-Brother Branded Ink Cartridges ?

Q: Brother Printer and Non-Brother Branded Ink Cartridges ?

Hi,

Hope this is the correct Forum for Printer questions.
Is it ?

Have a 5 yr old Brother printer (HL-2140) which uses a TN-360 ink Cartridge.

A Brother branded "high yield" TN-360 goes for about $ 50. Wow.

I see that Amazon carries several other non Brother, but supposedly compatible
TN-360 cartridges by mfg. names I've never heard of.

Much, much cheaper.
Am willing to try one, but am very uncertain which of the brands to go with.

Anyone have any experience with non Brother labeled "compatible" cartridges ?
Any good ?
Which Brand should I try, perhaps ?

Note: It's almost worth buying a brand new Brother printer instead !

Thought on ?

Thanks,
Bob

RELEVANCY SCORE 200
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A: Brother Printer and Non-Brother Branded Ink Cartridges ?

Hi, again:

You will likely find that the answer to this question falls into 2 major camps:
Only use OEM, branded ink from the printer manufacturer (or a trusted, high-volume, reputable seller), OR
It's perfectly fine to use knockoff, refurb, non-branded
I don't know anything about Brother, as I have been using HP printers/all-in-ones since the days of the printing press.

No matter which brand, in the printer industry, the ink/toner is how the manufacturer makes its money, not on the hardware.

There are many factors in the risk:benefit calculation, such as budget, volume of printing needs, need for optimal performance, etc.

My own personal experience for relatively heavy home/home office use is that it is not worth skimping on the cost of discounted ink/toner.
There can be serious quality issues with the cheap stuff (even branded, refurbished ones).
And there can be quality issues even when buying "new" OEM ink/toner from 3rd-party sites or even brick and mortar big box stores (the items may be legit, but they are stale).
If the price seems too good to be true, it probably is.
HP has a terrific ink/toner program -- 2 or 3 mouse clicks and I have the products on my doorstep 1 or 2 business days later, with free shipping. The price is highly competitive, and the ink/toner is always fresh and high-quality. This works very well for me.

Your mileage may vary, of course....
Cheers, MM
P.S. Did you resolve the other issue reported HERE??? If so, it helps us (and other forum visitors/users) if you would please mark the thread as "Mark as Solved" using the green button. Thanks!

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Hi
I need replacement cartridges for the above printer and can't seem to find it online.
Anyone recommend a good cartridges site?
Thanks
 

A:Solved: Printer Cartridges - Brother MCF 7420

Try following this link, they supply cartridges for anything good prices and service.

www.abcartridges.co.uk/index.php?cPath=1_369_1210?osCsid=b1549c5c42568a6d0d6b8c0ec50a6b9a
 

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RELEVANCY SCORE 95.6

Links:

[Amazon] Brother Printer Work Smart MFCJ870DW
[Brother USA] Brother MFC-J870DW
[Amazon] Brother Printer MFCJ450DW
[Brother USA] Brother MFC-J450DW

=======================================================

Here's what happened. My family and I are looking for a new printer, and we're tired of being scammed by either cheap pieces of crap that don't last a year, or reliable printers with proprietary and/or expensive ink replacements. We initially set out to find a laser printer, and I found a really nice one, but it was monochrome. I am the only one who was fine with it. Everyone else said "COLOR ONLY!" pretty much unanimously.

That quickly ruled out laser printers, since I found it impossible to find a reliable, color laser printer with low operating costs within our measly budget of $200. I'm the only tech-minded person in the family, and I just can't get anyone on board with the idea of buying a more expensive and reliable product up front for years of savings down the line. That puts me in a very tight spot.

I eventually found these Brother Work Smart All-in-ones, and they have some of the highest reviews on Amazon. We chose the MFC-J870DW over the MFC-J450DW simply because it is the "higher model" and they're the same price on Amazon. However, I noticed this morning that they are so similar, and we were looking at both of them, that I accidentally purchased the MFC-J450DW instead.

We all literally could not care... Read more

A:Solved: Brother MFC-J450DW and Brother MFC-J870DW ||| Differences between these print

Is this in the wrong forum?
 

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Today i found my brother HL - 1210 printer no respond, any suggestion?

Davidnaoe

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hey guys,

i just recently bought a brother all-in-one printer (model # MFC-495CW) and was wondering how to use the feeder on the top of the machine to do couble sided copies/scans?

if you could help that would be awesome
 

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RELEVANCY SCORE 86

My brother printer won't print double sided ever since my hard drive crashed. I have a new hard drive now. I completely uninstalled printer and started over from scratch. Updated software and driver. My iPad will print to the printer and do double sided printer but not my laptop. What else can I do?
 

A:Brother printer

Please post only one thread relating to your problem. Posting multiple threads for the same problem makes it difficult to help when suggestions are spread across multiple threads, and it is against forum rules.
 

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RELEVANCY SCORE 86

i just got a Brother MFC-4420C multifunction printer, i went onto the Brother site, downloaded the drivers, etc. and tryed 2 run the driver, and got this messgae, any1 know why? thanks :
 

A:Brother printer

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RELEVANCY SCORE 85.2

after clearing paper jam my Brother DCP-130C the printer doesn't work and on the LCD panel i read "print unable 50, see user guide, etc.."
I couldnt find the meaning of the 50 code and Brother do not recognize it.
Where can I find the explanation in order to repair the problem if possible?
Tanks
 

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RELEVANCY SCORE 85.2

It will not print when I select print from computer or will not print when I try to copy. But it will print if I scan and then select print. I am elderly and know very little about computers and printers. Thanks for any help you can give me.
 

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RELEVANCY SCORE 85.2

I have a Brother dcp 165c printer and cannot get the magenta cartridge to work. I have tried cleaning it via the ink management option but nothing happens. How can I manually clean the nozzle and/or print head? Thanks.
 

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I am not able to send faxes with my Brother MFC-3360C printer now. I dial; it stops; screen read "RECEIVING" and that's it. Any suggestions? TU
 

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RELEVANCY SCORE 85.2

Regarding imy Brother printer MFC-J430w...stopped working for no explainable reason.  I was using it wireless.  I plugged it in to see if it would start printing again.  I have tried driver update in Windows 7 to no avail.  Does anyone
have any idea how I can reconnect with my printer?  Please. 

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RELEVANCY SCORE 85.2

Hi everyone,

A few months ago I bought a new laptop (Compaq Presario C700, nothing special), which brought me my first (sometimes frustrating) experiences with Windows Vista. I now want to use a printer my uncle gave me; a Brother HL - 1030 Laser Printer.

Now my problem: I can't install proper driver software.
I have the software, but it won't install. It says that NT 4.0 drivers are blocked by an enabled policy on my computer. I've found something on that on this forum (http://forums.techguy.org/windows-vista/766895-solved-nt-4-0-driver.html) but when I enter a port name, it says: 'the network path was not found.'

I've also searched on the Brother site for help, but they don't have any driver support for Windows Vista and the only service program available for download is to uninstall driver software

I'm a little nooby, but I put in effort to try and solve this.
Please help me do this and get a nice drawing I made as a reward

Greets,

Guus Evers, Breda, Holland.

 

A:Installing my Brother printer

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RELEVANCY SCORE 85.2

When printing, the printer box opens and says "printer off line" when it isn't off line. This happens about every 3rd print job. Any ideas? Regards
 

A:brother hl630 printer

Hiya

Have you made sure that the Plug that goes into the printer and PC is secure? It may be loose.

Also, what version of Windows are you running? Now, go to Control panel | System. Device Manager. Under Printers, is there a yellow !

Regards

eddie
 

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RELEVANCY SCORE 85.2

I have got a problem with a brother 1660e printer. When you print a page only the top 1/4 of the page prints off. I have replace the drivers, and check versions can seem to find anythin wrong with it!

Any help appreciated.
Cheers
rutter
 

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RELEVANCY SCORE 85.2

Can anyone tell me ......... whenever I start-up (ie turning on the electricity), does the procedure cost ink?

A:Brother MFC-J5910DW printer

Only if it performs a self-test that prints a page, but the ink usage would be extremely minimal.

Regards,
Golden

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RELEVANCY SCORE 85.2

anyone got any experience with this machine? I called the tech support line - and it was a total waste of time. Ready to return the product if I can't get some answers to envelope printing problems
 

A:Brother MFC9420 printer

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RELEVANCY SCORE 85.2

Hi, I'm new so hopefully I give you enough info to help me.

I bought a new Brother printer (MFC-7480DN) and connected it first to a Mac and then to my PC. I can't get the wireless to work and it's too late to return it but it is under a year if I need to use the warranty.

I do not have an IP address! I have been through ALL of the troubleshooting on their site. I have reset the Network settings a million times and printed the Network Config page a million times as well. (Dramatized) My printer works flawlessly when connected and I have the correct drivers. I can access the printer settings from their software while connected without a problem.

Here is what the Network Config page says:
Node type: Brother NC-8200h. Ethernet 10/100BASE-TX
Node Firmware Version: Firmware Ver.1.00 (10.10.22)

IP Address: 0.0.0.0
Subnet mask: 0.0.0.0
IP Gateway: 0.0.0.0
Boot method: Auto
Boot Tries: 3
IP Filter: Disabled

Under Protocols:
They all say Enabled except IPv6 and LLTD, Those are both disabled.

Also, when I go through the settings on the printer itself Network->Status->Inactive.

There is more but it's a lot to type so please let me know if you need anything else off that page.

I have also tried to set the IP address myself. I put in 192.000.000.192 because I read that was the default for Brother printers, that did not work. I also set the Subnet mask to 255.255.255.000 while I tried that.

How do I make this work? It's d... Read more

A:Brother Printer does not have an IP address

One more thing I tried

I just went into the Printer control menu on my computer and went to "Properties" as the Administrator. Under the heading Port. I picked a port that was not being used. It is called a "Standard TCP/IP Port" and it's IP is 192.168.1.17
I thought this would be ok because another Brother printer I don't have trouble connecting to is using one of the other similar ports.

So then I changed the IP address of my Brother printer to this.. Still isn't working but now when I go back to that spot, my printer's model number is showing up and I feel like I might be getting somewhere, just need a little more info.
 

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If you are having any query related Brother Printer Support dial Brother Printer Support number 1-800-889-3692 and Get 24X7 Brother Printer Support with Brother Printer Support technical support team.
 

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RELEVANCY SCORE 85.2

All my colors are printing with the exception of the black ink! All wells are full of ink
including my black! I can't get it to print from WordPerfect,WordPad, etc.
 

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RELEVANCY SCORE 85.2

I tried printing a PDF document from Windows 8 PDF reader but continually got the following message. The printer drivers are installed and I can print from both notepad and Microsoft Word making it strange that I cannot do the same from the PDF reader (built into Win8). Any suggestions will be welcome.

A:Brother HL-2170W Printer

Anyone else having problems printing from the Win8 PDF reader?

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RELEVANCY SCORE 85.2

Hi again...

I have a Brother All In One which was working fine in Windows 7 but is now contstantly showing up as "offline" in the print queue. I have a home network with my "main" machine my desktop running Win 7. I have 2 other laptops - one is a HP with Vista, and the other is a Macbook Pro. I have been able to print today from the laptops, but the desktop (Win 7) tells me that the machine is offline. To be clear, the machine is on, and is connected to my network.

Windows 7 is being stubborn and is not recognizing that it's online. I've printed to it in the past and now it's not cooperating (when I need it to, of course).

Help.

A:Brother Printer Offline

Did you try uninstalling/reinstalling the print driver?

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RELEVANCY SCORE 85.2

I am trying to print a trial balance using peachtree DOS program and the above printer.

It prints alright but extends every page of trial balance into two pages. For every page, it prints
the last line on the next page and then goes on to next page. I am trying to say that
it uses 4 pages for 2 pages of print material. If it can print 2 more lines on a page, then it can
accomplish this task in 2 pages. At present the printer setup will only allow 60 lines/page.
Is there a compression code that I can use to increase the no. of lines that the printer will
print per page?

Any help will save me half the no. of pages.

Many thanks.

Best regards,
Gulab Gidwani
 

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RELEVANCY SCORE 85.2

Hi everyone, please guide me in solving this problem..!
Before, I can automatically scan files directly to email as an attachment by just going to scan button and go to "scan to email" and it will just appear directly but now i can't do it automatically. I can scan now but by just manually clicking "scan and camera wizard" this thing works but it just appear to be save as a file not directly to email as attachment. it takes me too long to scan many files. hope you could help me.
 

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RELEVANCY SCORE 85.2

My brother DCP 7020 printer will no longer print the printer just keeps restarting over and over. I am running win7 Home Premium 64 bit
 

A:Brother DCP 7020 Printer

will no longer print the printer just keeps restarting over and overClick to expand...

is this when you first switch on ?
or when you send something to print

does it photocopy ?

user manual
http://www.brother-usa.com/ModelDocuments/Consumer/Users Manual/UM_DCP_7020_EN_1154.PDF
 

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I am unable to print envelopes using Word 2010 on my Brother MFC7840W printer. Envelope info is sent from computer and received by printer, but envelope exits printer without any print.

Printer seems to work for all other printing functions.
 

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RELEVANCY SCORE 85.2

I had a paper jam in my Brother MFC 5440-CN. Cleared the jam, but printer still wouldn't print. It was balking because it thought that three of the ink cartridges, which were all at least 1/3 full, were empty.

Usually I've been able to get it to print anyway, but this time I gave up, finally, and replaced the cartridges with new ones; also I unplugged and plugged it, made sure the paper tray was just right, and then - ta-da! - got it to print a page.

Foolishly allowing this success to go to my head, I decided to run the printer through a cleaning cycle, after I printed out a test pattern that was a little bit off. At that point, the printer beeped several times in its charming shrill, high-pitched way, and ever since has been displaying "Unable to print - see troubleshooting and routine maintenance chapter in user's guide". Also, it won't shut down unless unplugged.

There wasn't much that was relevant in the guide, other than things I'd already tried. When I plug it back in and try to print something, it makes a ratcheting sound that is not part of its normal printing sounds, so I turned it over and put some oil on a horizontal metal rod that must be part of the paper feeding mechanism. This did nothing except guarantee greasy print-outs if I ever get this thing going again.

I attempted to reinstall the drivers. The Brother Solution Site says to download them and choose "desktop" for their destination, after which you ca... Read more

A:Brother printer on strike

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RELEVANCY SCORE 85.2

My Brother printer, Model MFC J825DW, will only print the very top of the page
 

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My computer won't work with my Brother (MFC- L2740DW) printer. It keeps throwing up an error box:

Printer not activated error 30

So the question is...How do I activate my printer?
 

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RELEVANCY SCORE 85.2

Hi All,
I'm trying to install drivers for my Brother MFC 210c printer.
I have uninstalled the old drivers, unplugged the printer, and tried to install the new drivers, BUT ... I get error code 0x80040705? Installation process is terminated.
Any help would be greatly appreciated.

A:Brother Printer error

Hi after uninstalling the driver check the the registry under local machine>software> find the printer name driver,, I mean see if there is any left over there..
you can also try to use revo uninstallator Revo Uninstaller - Free software downloads and software reviews - CNET Download.com to remove the previous printer driver.. obviously the uninstallation is leaving leftover files..

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RELEVANCY SCORE 85.2

Hi All!
I have a Brother P-Touch PC label printer and I am using Windows 7 32 bit Ultimate. Brother does not have a driver for Windows 7 and it appears neither does Microsoft. Since I have a considerable stock of label cartridges I would love to continue to use this printer. Any ideas on how to make the printer work again?

Thanks in advance, Ed

A:Help with Brother P-Touch PC printer

Hi whats the full model number of the printer? have you tried installing the driver in compatibility mode?

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RELEVANCY SCORE 85.2

I have Windows Vista Home Premium 64 bit version and the install of the Brother DCP 7065DN is causing me grief.

The copy and scan functions are operable, but not the printer function.

I am logged in as Administrator in Vista.

Printing a test page returns an "access is denied" message.

So I try to open as administrator and trying the Print test page, returns message "Printer not installed"

I have tried the XP compatibility mode as well as XP and Win7 printer drivers but no success.

I have had no problem installed the printer on another hard drive with Win 7

Brother says my Vista is corrupted and contact support.microsoft.com . How nice, Doing a web search, it seems that Brother definitely has compatibility issues with Vista judging on all the posts. Unfortunately I see few solutions.

Any takers out there?
 

A:Brother Printer DCP 7065DN printer driver won't install

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RELEVANCY SCORE 84.4

Print quality issue: when printing, all pages have a blurry band, about half an inch wide, across the top of all pages. I am currently using a Brother toner cartridge. I have tried the suggestions in the owner's manual, but had no improvement. Any suggestions for improving the print quality?
 

A:Brother DCP-7060D printer/copier

Hi!

How old is the unit? Have you owned it since new? Do you know how many prints it has had done on it so far? A lot of the times these issue are related to the drum unit going bad...

Here's a link to help.... https://support.brother.com/g/b/faq...cp7060d_all&ftype3=1975&faqid=faq00000211_027
 

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RELEVANCY SCORE 84.4

I have acquired a Brother HL-5130 mono laser printer via Ebay and have successfully installed it but despite selecting 'English' on the installation menu, when it comes to viewing the printer's properties, everything is in a foreign language, eg Pappersstorlek for Paper Size, Kopior for Copies.

Any suggestions as to how this problem can be fixed?
 

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RELEVANCY SCORE 84.4

Printer has worked fine for over a year and has now stopped working: won't print test page, says it is not installed, can't uninstall it, can't do anything with it. Advice please..

Tony C
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 70935 MB, Free - 21068 MB; D: Total - 67352 MB, Free - 52474 MB; G: Total - 953865 MB, Free - 552933 MB;
Motherboard: Acer, Inc., Chapala
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

A:cannot get printer to work. Brother HL - 2142

what happens when you install the software ?
 

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RELEVANCY SCORE 84.4

Hi

When I tried to install my Brother MFC J265W I've got message:

operation could not be completed (error 0x0000070c)

I press OK installation process was still going on and after few minutes I've got another message:

operation could not be completed (error 0x00000706). The print processor does not exist.

The setup finished and after restart in Control Panel my printer didn't shop up and when I tried to print something my printer was not installed.

Can someone help me to solve this problem? I'll really appreciate it.
Thanks in advance.

P.S.

My OS is Windows 7 Enterprise 32 bit

A:Instalation of Brother MFC J265W Printer

Sometimes with Vista or Windows 7 you need to install a printer in an un-orthodox way. My suggestion may or may not work, but it's worth a try as it has always worked for me. First un-install your current printer. Then remove the USB cable if that's what you are using. Next shut down your computer. Turn the power on to your printer and plug in your USB cord, then restart you computer. Windows should find your printer and install it. If your drivers are out of date and if you have an internet connection, Windows will go on line and find the latest drivers. Your manual will probably instruct you different, but disregarded what it says and try my suggestion.

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RELEVANCY SCORE 84.4

Model: Brother MFC-9440cn Printer/Scanner/Fax
PC's: Windows 7 32bit

It was working before I went in to check on it its connected to a network of about 6/7 computers all of a sudden its not printing. So I check all cabling and troubleshoot it, it says something like "unable to find printer on the network". So I reinstalled the drivers and on the installation it detects the printer fine but same issue after install. So I decide to try the scanner and it works fine.... Im not one to use faxes so i didnt try that but im assuming the printer alone is the issue so any tips on how to fix it?

Thanks in advance for any advice.
 

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RELEVANCY SCORE 84.4

Tried downloading printer drivers and uploading but when I follow the instructions and plug the printer in it does not recognise it

A:I cannot connect to a brother printer despite downloading an...

Hello there, Before you could progress further, please verify if the printer supports win 10 or not. After which, please go to device manager and check if there is an exclamation mark next to the printer. If yes, this means there is a trouble with the driver.If no, this means the drivers are installed on the computer. Uninstall the drivers, and add a printer from control panel. And further, after the printer is added, please right click on the device and choose update driver software.  This should work after a restart  




I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer ?Accept as Solution? if it solves your problem.Regards,Vamshi

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RELEVANCY SCORE 84.4

I have a brother printer Mfc-j265w with the screen saying unable to init 4f. I have search the web for a fix. The fix said to clean the encoder strip check for foreign objects, and to reset the machine. While doing these steps I found that the printer head will not move from the far right. Can I get some help with this or is my printer toast? Thank You for your help Larry

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz, Intel64 Family 15 Model 6 Stepping 5
Processor Count: 2
RAM: 2039 Mb
Graphics Card: Intel(R) Q965/Q963 Express Chipset Family, 384 Mb
Hard Drives: C: Total - 76216 MB, Free - 44887 MB;
Motherboard: Hewlett-Packard, 0A60h
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled
 

A:Solved: Brother Printer Problem

You've probably seen this
http://fix-your-printer.blogspot.de/2012/10/solvinf-error-code-4f-on-brother.html

It might be worth trying this
http://tricks-collections.com/reset-all-models-of-brother-printers/
 

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RELEVANCY SCORE 84.4

When I try to print the Selection and Current Page options are greyed out. It used to be available so something has been erased or corrupted.

Can anyone help please. I dont use these options very often but they are useful occassionally.

-----------------------------------------

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz, x86 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 3070 Mb
Graphics Card: NVIDIA GeForce 6200 LE, 512 Mb
Hard Drives: C: Total - 232048 MB, Free - 174864 MB; D: Total - 6404 MB, Free - 1507 MB;
Motherboard: ASUSTek Computer INC., Basswood, 1.05, MS1C69S06101833
Antivirus: Virgin Media Security Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled
 

A:Solved: Brother Printer DCP-135C

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RELEVANCY SCORE 84.4

My Brother MFC-420cn has an error message that says "Unable to Clean". As a result, it won't print, fax, scan, etc. I've tried everything I can, but nothing has worked, and the Brother documentation is insufficient. What can I do to either get it to clean, ir override the cleaning function?
 

A:Brother MFC-420cn all in one printer problem

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RELEVANCY SCORE 84.4

just purchased Brother L2541Dw printer  and after all installantion not able to open Controlcentre4 under brother utility. just click but nothing happen.

and every time when my computer start this message come
the application was unable to start correctly (0xc000007b) click ok to close

i have instald latest softwate and also tried to run as admint etc but problem contine
even firewell setting off
please guide

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RELEVANCY SCORE 84.4

Hi, I have Windows 7 Home Premium 64 bit.
My Brother p-touch QL-500 printer is USB connected.
My main hard drive, the C drive, is an SSD drive, just in case that matters.
My p-touch printer, which I use for address labels,worked OK until I installed it on a new PC, using the installation disk.
The installation seemed to work OK, until I tried to use the machine.
Then a message flashed up to say the drive was broken.
I re-installed it from the Brother downloads page and it seemed OK.
then I found that if I tried to make an address label it was OK until I got to the part where I click on 'check media'.
Then a message flashed up to say 'printer offline or no media', neither of which was correct.
If I ignored the message and continued through to the print stage, nothing happened except that the green light on the machine flashed rapidly until I turned the machine off.
The label position-er or reset button works fine.
Seemed like a software fault, so I uninstalled and re-installed the driver from the Brother downloads site. Now I again get a message to say the driver is broken.
I'd be grateful for any advice.

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RELEVANCY SCORE 84.4

Tried downloading printer drivers and uploading but when I follow the instructions and plug the printer in it does not recognise it

A:I cannot connect to a brother printer despite downloading an...

Dear Customer, Can you please advise on the Printer model and also which unit you are trying to connect. Help us with more details for us to direct you. Also, advise what is the mode of connection. Wireless/Wired Thanks,Mahesh




I'm an HP Employee. The opinions expressed here are my personal opinions, not of HP.Click on Thumbs up if my post helped you. Make it easier for other people to find solutions, by marking an answer ?Accept as Solution? if it solves your issue.

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RELEVANCY SCORE 84.4

Hi,

I'm just wrapping up installation of a new computer, including a clean install of Windows 10. We have a networked Brother MFC-8480DN. I went to Brother's site, retrieved and installed the full driver and software package for this printer and 64-bit Win 10. There were no errors or warnings indicated during the installation. I rebooted the computers, and attempted to print a test page from Word. Nothing happened -- Word didn't give any error messages, but nothing was queued to the printer.

The printer is set as my default printer. The status shows 'working properly'. The device troubleshooter is unable to detect any errors. In attempting to print a test page from the Printer Properties dialog, it immediately pops up with 'Test page failed to print'.

I can "talk" to the printer. There's a web management page which I can reach without problem through a browser. One of the programs installed with the Brother package was a scan and fax utility, which I tried and had no problem scanning something.

So I'm really at a loss what the problem might be, or where to go from here. I hope someone can help.

Thanks,

Ken

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RELEVANCY SCORE 84.4

I have a Compaq Presario R3000
I have a Brother MFC-7829N Network Printer
The computer and printer have a wireless connection

The Brother printer is a multi-function printer - fax, scan, copy, print
Fax, scan and copy all work. Printing does not.

Everything was fine until I ran a full scan of my Kaspersky Internet
Security 2009 program. After that I am unable to print via wireless.
I don't know if the 2 are related or just a coincidence.

If I connect a parallel cable on LPT1: the printer works fine.

I have cancelled all open print jobs.
I have turned off, unplugged and restarted the computer, printer,
router, modem.

I am wondering if I have a corrupt dll file or a connection has been
disabled.

Thanks for the help.

Debbie
 

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