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Laptop Automatically Restarts Except When In Safe Mode

Q: Laptop Automatically Restarts Except When In Safe Mode

Hi all,

I have a HP Pavillion dv4 (Core 2 Duo 2.1Ghz, 4GB RAM, 320GB HDD, Vista Home Prem. SP1) that's having an odd problem. When I start up normally, after I get to the desktop (approx. 1 minute after starting up) the computer automatically reboots. I've tried multiple times and the same result happens. I also made sure "Automatically restart" under "System Failure" is unchecked. I don't get any sort of error message.

Now, if I start up into safe mode, it works fine. I haven't had a problem with it and it hasn't shut off. It's been up for a few hours now. There isn't a lot of extra software installed on this laptop because it's relatively new. It has Norton Internet Security and Microsoft Office.

Does anyone have an idea how to remedy this problem?

Thanks guys!


Preferred Solution: Laptop Automatically Restarts Except When In Safe Mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Laptop Automatically Restarts Except When In Safe Mode

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My friends PC restarts automatically no BOD or any error message that usually comes after the restarts.

Motherboard: Gigabyte 945 GCMX S2 on Windows 7

I check to replace RAM but same thing.

One more interesting thing is that it works fine in Safe mode. restarts time is random.

Please help me.

A:PC restarts automatically but in safe mode it working fine

If comp works in safe mode then you would suspect driver/3rd party software issue

Have you checked event viewer to see if there are any entries, this would be the first step

After this you could try entering msconfig and selective startup/disabling non MS startup items/non essential stuff temporarily to see if you can identify the offender
Under the services tab you can tick to hide all MS services

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Hi guys,

I'm new here and so, a big hello to all you "veterans" on this site. I hope to learn from you guys as I go along.

So here is my problem:-

My laptop started up in safe mode randomly and just went along. I tried to do a System Restore but then it shut down suddenly. I booted it up again and this time, the laptop lasted shorter than usual. I have also tried other options, like "Last Known Good Configuration" and "Startup Repair".

When I click on "Startup Windows Normally", it still goes into safe mode. I've tried doing a few things in safe mode and even that does not work. I tried going into Device Manager etc and there is no time to do anything as the laptop just dies off.

Methinks that it could be a hardware problem but has anyone had this problem before? If so, how did you guys get around to solving it?

All help will be much appreciated. Thanks for your time guys.

A:Laptop boots up in safe mode and shuts down automatically

On battery, main power, or both?

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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I have an infected Dell laptop running Windows XP Pro SP3. On startup, it displays a System Shutdown pop-up with a one-minute timer and the message, "The system process C:\Windows\system32\services.exe terminated unexpectedly with status code -1073741482. The system will now shut down and restart."

When I booted it into Safe Mode, I found AVCare (which I removed). Spybot S&D also caught Monopod attempting to set a startup item in the registry (which I blocked). There's more garbage on the system, because it still reboots itself.

I booted it again into Safe Mode (logged in as Administrator) and tried installing SDFix and MBAM from a flash drive. I was able to install both of them, but they both crash when I run them. SDFix crashes right after I type "Y" to start the scan, and crashes explorer.exe along with it. I was able to start MBAM after installing, but it crashed as soon as I clicked "Start Scan", and I when I try to run it again I get the message, "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

Any help would be very much appreciated.

More information as of 9:30 PM:

HijackThis also will not run. Firefox and IE7 are both get redirected away from anti-virus and anti-spyware sites (like Trend Micro House Call). In some cases the browsers crash. I installed Google Chrome to try to get a clean browser, and it won't bring up a... Read more

A:Infected laptop reboots automatically on startup; MBAM and SDFix crash in Safe Mode

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

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I booted into safe mode to delete something but my safe mode was black with safe mode writings on every corner I cant access task manager or anything and I cant boot into normal mode...help

A:Automatically boots me into sage mode (but safe mode is black)

Have you try proper procedure to enter in safe mode try the link below to enter in safe mode you will be able to delete stuff which you want

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I'm getting the BSOD on all restarts, even in Safe Mode and even if I start with video in VGA mode. Stop code is 0x0000007E plus four more codes in parentheses. During Safe Mode restart the last file to appear on the screen before the BSOD is agpcpq.sys. I've run chkdsk /r twice from the Recovery Console command line (it said it fixed some errors the first time, but not the second), but still same BSOD on restart. I ran Dell Diagnostics quick test and all the specific tests for BSOD, but the computer passed all of them.

This problem began after my computer got part way through an update from XP Professional SP2 to SP3, failed due to an error, then rolled back to SP2. After the rollback, the Windows updater said Windows might not work correctly. However, everything seemed fine until I shut down and restarted. That's when I started getting the BSOD.

My computer is a Dell Inspiron 700m notebook.

Thanks for any suggestions on how to fix this!


A:BSOD during restarts, including Safe Mode and VGA Mode

Try a last known good config. Press F8 at startup and at the boot selection screen, use the last known good configuration choice. Do this and let us know what happens or if there is still an error.

My thinking is that it might be due to the rolled back update. If i am wrong, it might be bad memory depending on what the BSOD error is. So, if you do get another BSOD, write down the error code and send that along as well.

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Every time i turn on my computer within 10 seconds it restarts and repeats the process. A box prompts up with an error report saying:

System has recovered from a serious error. I view the technical information it says:


I click do not send two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp

A:Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Have you tried the Lask Known Good Configuration option?

I think it might be a Mozillla issue (damaged), calling for the uninstall/reinstall routine.


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Whenever I try to go into Safe Mode, it loads some files located in the system32, stops at a certain file, go black and shows a flash of blue and then restarts my system. I have windows xp. Help?

A:Safe Mode Restarts

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I can only start in safe mode. Have tried System Restore but it's no help. I think I may have changed some setting which caused this but I can't find any way to fix.

A:Automatically reboot in safe mode

Hello, did you try to do a Vista Startup Repair?

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I am using Windows 7... I recently had a virus. I installed a new antivirus (Avast) and now my pc shuts down when left unattended and when I go to restart it prompts me for Safe Mode, etc? Please tell me how I can fix this? I feel like the virus is still in my computer but I don't know how to find it as it doesn't come up when I do a scan.

A:PC Restarting automatically in Safe Mode

Hi and welcome to TSF please follow the instructions here NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
then make a new thread here Virus/Trojan/Spyware Help - Tech Support Forum
and post all the info you can there and mention anything you cannot do

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Nothing was downloaded new. My daughter's laptop got the dreaded Red X, she clicked and it rebooted. Now it does a restart every time it is turned on, even if I start it in Safe Mode it restarts back to regular mode. We also are getting a message about vexg6ame.exe. It is giving us less that 60 seconds which is not enough time to run anything or download. Help!!

A:Computer restarts, even in Safe Mode!

Hi, Welcome to TSG!!
Go to start, run and type in shutdown -a then press the enter key

Double-click on Killbox.exe to run it.
Put a tick by Delete on Reboot.
In the "Full Path of File to Delete" box, copy and paste the following:


Click on the button that has the red circle with the X in the middle after you enter the file name.
It will ask for confimation to delete the file.
Click Yes.
It will ask if you want to reboot now,
Click Yes.

Note: It is possible that Killbox will tell you that the file does not exist.

If your computer does not restart automatically then please restart it manually.
If you get an error message "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.
Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select A... Read more

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Hi there,

We were following the instructions posted here to remove the Spylocked malware which said to restart in safe mode...but XP keeps restarting and wont start in safe mode When it tries to start in safe mode it gets as far as starting to see the 4 safe mode words in each corner then it restarts and starts normally instead Any ideas?

Thank You,


A:Xp Restarts While Trying To Start In Safe Mode

Corrupted Windows file? Do a System File Checker.Boot up normally, click Start > Run > type sfc /scannow.

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Hello, whats going on with my pc is every time i go into safe mode i get to the logon screen but it doesnt get passed that it just restarts.
Things i have tried are, forcing safe mode through msconfig which lead to a loop had to use a old windows 7 upgrade disc i have to get into cmd with recovery console where i used bcdedit /v and then used bcdedit /deletevalue {GUID} safe mode. i have tried running maleware bytes and eset nod32 both in depth scans both picked up nothing. i have also tried system restore which did nothing. i have tried chkdsk and sfc in cmd both came back clean.
I do not have a full retail copy of windows 7 nor any means to obtain an iso. other then not being able to boot into safe mode my pc runs fine like theres nothing wrong with it. also currently do not have any funds to purchase anything so i need a free fix currently. its not too important since my pc runs fine outside of safe mode
specs are:
i7 950
6gb xms3 ram @ 1600mhz
580 gtx

A:windows 7 restarts when i try to go into safe mode


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I've got a strange issue here. I have a Dell Inspiron 1545 with Vista x64 Home Premium. 4 gb of ram.

When restarting the computer it blue screens while loading (where you should see the windows orb you end up with a blue screen). I am able to get around this if I boot into safe mode and choose to restart from there. it will then restart into normal vista just fine.

Does this every time... What gives?! booting into safe mode and then into normal mode takes a real long time...

Thanks for any help!


A:Vista only restarts if done from safe mode

run driver verifier

in the run box type

and press enter

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Hi there so. I downloaded a movie and my laptop just stopped working. It's a windows vista operating widows 7 I think :-/ any way I go to start it up and it goes to the safe mode option screen. After clicking all of them right after clicking it restarts. It won't even go to another screen. I've tried pressing f8 but it won't even work on any of those options none of them not even the restarting one. I literally can't do anything I can do f9 and it takes me to to setup utility but that's it. Please help!

A:Restarts after safe mode screen

Sounds like malware came bundled with this "movie". Burn a copy of the most recent version of "Kaspersky Rescue Disk" and use it to scan your problem computer for any infections.

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Here's the problem. Without installing as a service, how can I get the compiled script to run automatically when the machine reboots into safe mode with command prompt? Which startup locations does safe mode with command prompt allow to run?
I know, it's probably pretty simple. But, I'm a bit sick of googling.

This is for a anti-virus/anti-spyware/anti-malware tool/macro/script I'm creating.

This is the general idea and flowchart, the order may change a bit: The main script will be compiled as a exe.

1: Write to the registry to make the next boot safe mode:



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

3. Shutdown and reboot using the cmd: SHUTDOWN -r -t 01
To allow command prompt only.

4. Start the windows installer service: using SafeMSI

5. Autorun a script which will mirror scripts from a ftp site using wget for windows into a temp directory. The tool will then create a txt file of the newly moved script files using the command dir > dir.txt , This it will use to create a chain of scripts/macros to run one after another, The scripts will use a command line bittorent client, and wget for windows to download other tools. Then the scripts will automate the installers, grab updates, and scan with them.
6. The tool will add a entry to the run-once registry key to start the last part of the tool when the machine reboots.

7. The tool will then add to the registry t... Read more

A:Run program automatically upon safe mode reboot

Got it.

The answer was to use a freeware application to set the compiled script as a service, then using regmon find the keys that changed and create a reg file to enter the specific info into the registry under the HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot subkeys. The interesting thing is that I can use one reg script to remove the keys and then rewrite them with another, that way I delete any virus that will run as a service at safe mode, I fix safe boot if a virus has deleted those keys, I get my auto-run protection in safe mode, and I may be able to prevent some root kits from activating so it's easier to detect and remove them.

The necessary info was found here: http://didierstevens.wordpress.com/2007/03/26/playing-with-safe-mode/

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When ever im running any spyware adware or spybot scans in safe mode it will always shut down the computer after about 2 minutes into the scan Any ideas what this might be??

I have a HP dv9000 running windows XP

A:Computer Automatically Shuts Down In Safe Mode...

Is it every program you run, or one program in particular?

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So yesterday the lights went out while I was using my computer. When they came back on, as I turned the computer on it asked how I would like to start windows. I selected to start it normally, but as it turned on it had the appearance like I was starting at safe mode. I restarted my computer to see if anything changed, but it continued this way.

It didn't seem to be a problem as I could still use my computer normally but then when I tried to use the cmd as an admin, I was met with a message that said:


The executable program that this is configured to run in does not implement the service.

It seemed that everything that included admin permission wouldn't start, as I tried many other programs and functions.

So I tried looking online to see if there was any way that I could make the computer not start in safe mode, and I ended up trying to enter in the msconfig but I was met with the same error message.

Does someone know the solution to this problem? Sorry if it's something simple, I just never really used safe mode before so I don't really know how to work it.

Here are some pictures:
Imgur: The most awesome images on the Internet

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I have a Dell latitute D630 laptop with windows XP installed on it.
It restarts automatically giving a blue screen every time. It been many times now since the last one month when this has happened.
I somehow managed to get the error information:

This is what was displayed on the screen:

Technical informaion
***STOP: 0x0000008E (0xC000001D, 0xBF9ABC71, 0xA5e28180, 0x00000000)

***win32k.sys - Address BF9ABC71 base at BF800000, datestamp 49900fc9

Does anybody know what the problem is?

A:laptop restarts automatically

Additional information about the problem:

Error: Signatuure:
BCCode : 1000008e BCP1 : C000001D BCP2 : BF9ABC71 BCP3 : A5E28180
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

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My computer suddenly switches off and a blue screen appears, it shows the name of the error and the system restarts again. All happens automatically and suddenly.What shall i do?

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As per the title, my pc only runs in safemode or it will keep rebooting.

The general performance is very slow and feel there may be a virus present.

Also have a few messages pop up and say that they have failed "GetEntryPoint" and can't seem to remove DaemonTools from, the system.

Any help would be greatly appreciated.



A:Constantly Restarts on boot up, will only run in safe mode

If you feel you are infected please click on the link in my signature for Virus/Malware Help and post in that section of the forum.
You can try running your computer in a Clean Boot

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As the title suggests this keeps happening

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Hi,I really need help with a problem that started the other day. Originally thought this was the cause of the Mcafee problem, but after following the directions on this forum to restore the svchost.exe file from recovery console, it did not fix the problem.It started with a BSOD but gave no specific information on the screen about what the problem was. Virus scanning after that with mcafee and mbam did not reveal any problems. Then is started doing a continual restart over and over. Cannot get into safe mode. Was able to get into the recovery console from an xp install disk and ran chkdsk /r. This reported that it found / fixed problems, but the problem still exists.Seems like there are ways to troubleshoot this, but need to be able to get into safe mode at least. Any help would be greatly appreciated.pretty much stuck right now. Thanks!

A:Help! Windows XP - Repeated restarts - Cant run in Safe Mode

Whats the STOP Error code on the BSOD?

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I am running Windows XP Pro - SP3, Norton Anti Virus and got infected with Anti Virus Pro (through Charter.com email I think). Obviously it stops me from connnecting to the internet, running scans, installing other Malware Removal software. Additionally, when I try to boot to any of the Safe Modes, it reboots before it finishes listing the programs loading; specifically it reboots at MUP.SYS, the last item in the Safe Mode posting screen. At this point, I set the Hard Drive up as a Slave and put it into my other computer running Charter's brand of Anti-Virus. I did this hoping that scanning it as a different drive would allow me to remove the virus. It took several hours of scanning 1 million files, it found 47 virus', 1 malware, cleared some of them. I can attach the Norton Log if you like. I have not tried the Slave drive back in the original PC because I wanted to post here first and I see that there are very good instructions on here (http://www.bleepingcomputer.com/virus-removal/remove-antivirus-system-pro) for removing this problem. I do not think it has the problem solved because the LDVX.EXE is still on the root of the C drive of the Slave and it won't let me delete it. I have downloaded Combofix and Malware Bytes but have not used the Malware Bytes yet. Where should I start?

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First some background.

Last weekend my laptop (Lenovo U460) started overheating and crashing. It has run loud and hot since I bought it, and this model has a known issue with the video adapter that makes it crash if it is set to the highest performing mode. I realized yesterday that one of the vents on the bottom of the laptop was clogged with dust, so I used canned air to blow it out, and blew into the other intake and outlet vents, and got rid of lots of dust. It has run much quieter and cooler today, but has still crashed once, I think from overheating. I don't know if this has anything to do with the problem that cropped up today, but there it is.

Now a little more background.

A few months ago my neighbor reinstalled Windows for me. Last Friday as I was leaving work I shut down my computer and it installed a dozen or so updates.

Today something strange happened: Java ran an update, and then Windows 7 Service Pack 1 was installed, followed by about 140 updates. When I check for updates it now says it is up to date. I don't know why the Service Pack wasn't already installed, but after the service pack installed (and before the other updates installed) my computer started booting up in safe mode -- at least that's what it looks like. The resolution is much rougher, and my second monitor won't work. But I'm able to open Microsoft Office programs and use the internet and everything.

I was hoping that after all of the updates it would boot up in normal mode again... Read more

A:My computer automatically boots in safe mode without prompt...and more

Hi and welcome to SevenForums,
Did anyone remove the back and blow it out,
Blowing dust back and forth really isn't cleaning it's just shifting it around,
if a bunch came out somehow imagine how much is trapped inside

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Hi All,
I am facing the disgusting "windows frequently restarts" problem. I am using Compaq Presario X1028US laptop with Intel Pentium Centrino 1.5 GHZ processor, 512 MB RAM and a 160 GB hard disk with Windows XP SP 3 as the OS. I regularly update the anti virus (AVG) and the Windows automatically.
The most recent change to the system was to upgrade AVG from 8.5 to 9.0 which was done yesterday. Everything was fine until today morning when the laptop started restarting by itself. I first ignored it and continued to work and it became more and more frequent. I have referred several posts on the internet and have done all the things mentioned below in order but the problem still persists. I am not able to pin point to the cause of the problem. It should be noted that the problem exists only in the normal mode of Windows XP and not in the Safe mode.

0) Uncheck the Automatically Restart windows in the event of a system failure in the system properties. Even after doing this laptop restarts without any error or warning. There is nothing in the event log also.
1) Uninstall AVG 9.0 thinking that it might be the reason for the problem.
Problem still persists.
2) Check the heat at the bottom of the laptop. It is not very hot. The fan is still running at times.
3) Changed the bios setting to make the fan run always when connected to AC power. Fan runs fine but problem persists in Windows Normal mode.
4) Install AVG 8.5 which worked stably for a long time for me wi... Read more

A:Laptop restarts automatically - No BSOD

What is the state of your battery will it power the laptop if you unplug the
A\C power cord?

It sounds like the power supply may be failing.
Make sure the A\C cable is plugged firmly into the power brick and try
a different A\C outlet first though.

The "power supply" in the laptop comes from either battery or A\C and is
regulated on the motherboard so confirm it is getting steady power.

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Hi, these days my laptop automatically restarts (sometimes swithches off)..
I didn't have any problem with Vista installed. But now i've installed XP SP2 and hence this problem. It seems it gets over heated. Is there any solution?

A:Laptop restarts automatically (sometimes switches off)

Download everest [spyware free] and check your temperature on the sensor section.


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Dont know for sure what section belongs under, but what the

I think i have on other boards by now excluded that this could be a virus-hijack
the problem is that i have never since i started to trial windows 7 being able to enter safe mode, because there seem to be some lock-down taking place from a countdown as soon as i have entered the login-screen, during the time the blue screen working on launching windows safe mode computer restart without a word

I wanna know if this is something i can count on to happen with a full retail version? or if there are some bios settings/incompatible hardware that causing this?

A:Cant enter safe mode, restarts during login screen

Quote: Originally Posted by Kloppstock

Dont know for sure what section belongs under, but what the

I think i have on other boards by now excluded that this could be a virus-hijack
the problem is that i have never since i started to trial windows 7 being able to enter safe mode, because there seem to be some lock-down taking place from a countdown as soon as i have entered the login-screen, during the time the blue screen working on launching windows safe mode computer restart without a word

I wanna know if this is something i can count on to happen with a full retail version? or if there are some bios settings/incompatible hardware that causing this?

Safe mode is entered before login.

Repeatedly tap F8 when booting
Ken J

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I have a Gateway computer, Windows XP.
My computer's been having a problem, every time I try to go through Safe Mode, it would always restart.
So therefore, no SAFEMODE for me.
When I try to start up normally, my computer would hang on Loading your personal settings. This one time, however, did go through that and I can't do anything, my mouse over the taskbar would display a hour glass. There are no desktop icons either, but I don't even get that anymore, it hangs on the Loading your personal settings now.
Please help me, and I also do not have any WIndows CD and I do wish to save some money.. Thank you for your time and effort.

A:Help, safe mode restarts, loading your personal settings

hello and welcome. let's try it this way.Run VIPRE Rescue ProgramHopefully this has allowed us to now run MBAM.Next run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and clic... Read more

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As advised I am attaching the 2 Zip Files.

? OS - Windows Vista Home Premium
? 32-bit
? Laptop came with pre-installed Windows Vista Home Premium
? Approximate age of system (hardware) : about 7 years
? Approximate age of OS installation : Almost 7 years. It had expanded to about 90 GB.
? Have you re-installed the OS?
Yes. Since Windows was restarting. I reinstalled the OS using recovery DVD that came with my laptop.

? CPU : Intel Core 2 Duo CPU 2.10GHz; 3GB (2+1) RAM.
? Video Card : Not Aware
? MotherBoard (if NOT a laptop) : Not Aware
? Power Supply - brand & wattage (if NOT a laptop) : Not Aware

? System Manufacturer : Lenovo
? Exact model number : 7757

Laptop or Desktop? Laptop


My Windows Vista Home Premium 32 bit works only in Safe Mode with Networking.

If I try to start Windows Normaly; it crashes and restarts with the message that Windows has recovered from an expected error. It's a blue screen with some memory dump message... I can't really read it as the screen disappears... It keeps happening.

It had C: & D:
(i) I have taken backup of my Data.
(ii) I have tried to run on both the RAMs (1 GB & 2 GB) to see if the problem was with any of the RAM. It still restarts.
(iii) It runs fine in Safe Mode with Networking
(iv) I have formatted D:
(v) I run chkdsk to check any error on C: it didn't find any error.
(vi) I re-installed Windows Vista Home premium (using lenovo product recovery DVD) & upgraded ... Read more

A:Windows Crashes & Restarts... Works only in Safe Mode

Attaching Another file as advised.

Appreciate the suggestions I have received to resolve the problem.

Please help fix it.

Thanks a lot in advance !

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My computer will no longer let me access Windows XP or anything. I start the computer, it runs the Del screen, runs the Windows XP screen and then gives me a black screen with the pointer, then starts all over again. Forever. I left it overnight, and I got the blue screen of death.

I am positive this has something to do with a virus, as before this started happening, my Norton said it wasn't protecting me and wouldn't fix when I clicked "repair". I then tried to install the newest Windows updates, and it froze. So I tried to restart, no dice - then had to turn it off manually and am now in this mess.

I tried F8, and tried to restart in safe mode with connections, safe mode, debugging, anything. When I try to run safe mode, I get a pile of code and then it goes into the restart loop. I had problems with viruses before this happened, the Norton told me there was a problem and it had been deleted - but over and over again. Then I briefly saw a DOS like window pop up and dissapear quickly. So I'm certain this is my problem.

I don't have a Windows XP CD to boot from... Am I stuck? Should I take it to Future Shop to get them to restore? I do NOT want to lose my files...

Thank you Tech Support Forums, you're my only hope.

A:Computer restarts forever, and will not start in safe mode

Does this sound like it could be a virus problem? Or should I get admin to move to a different section? Thanks :)

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I've tried many different things such as disabling auto restart when theres a failure and disabling drives with caution symbols in device manager hidden drivers. I've also tried system repair and restore to previous date. The system repair found no corrupt files and the restore failed to work. Here is what I think you need to know:

In device manager:
-Caution symbol on "Security Processor Loader Driver" (code 24)
Driver File Details: C:\Windows\system32\drivers\spldr.sys
-Caution symbol on "Base System Device Properties" (code 28)
Location: PCI bus 8, device 1, function 3
-Caution symbol on "Base System Device Properties" (again) (code 28)
Location: PCI bus 8, device 1, function 2

In event viewer:
Error Code: 0x80004005
Error Code: 0x8007042c
Event 7000 "rimsptsk"
Event 7026 "avgldx64"

Please help I've been at this for days ha. Would love to have my computer back and remember I can ONLY run it in safe mode. Not even safe mode with networking.

A:Windows restarts 1 minute after desktop. Can only use safe mode please help.

Hello mikeyh90,

It seems as if you have some drivers missing, can you please provide the Make/model of your system or, if custom or any changes made, a full specification of the system, thank you. This is so we can find out what drivers you need.

Are you the only user of this system? If not, is your user an administrator?

When was the last time you run a scan using an anti-virus and/or an anti-malware program?

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Every time i turn on my computer within 10 seconds it restarts and repeats the process. When it starts up two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp.

A:Computer starts up then restarts (Safe mode freezes)

Do you get the Blue Screen of death before it reboots?

Have you added memory recently?

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I've tried many different things such as disabling auto restart when theres a failure and disabling drives with caution symbols in device manager hidden drivers. I've also tried system repair and restore to previous date. The system repair found no corrupt files and the restore failed to work. Here is what I think you need to know:

In device manager:
-Caution symbol on "Security Processor Loader Driver" (code 24)
Driver File Details: C:\Windows\system32\drivers\spldr.sys
-Caution symbol on "Base System Device Properties" (code 28)
Location: PCI bus 8, device 1, function 3
-Caution symbol on "Base System Device Properties" (again) (code 28)
Location: PCI bus 8, device 1, function 2

In event viewer:
Error Code: 0x80004005
Error Code: 0x8007042c
Event 7000 "rimsptsk"
Event 7026 "avgldx64"

Please help I've been at this for days ha. Would love to have my computer back and remember I can ONLY run it in safe mode. Not even safe mode with networking.

A:Windows restarts 1 minute after desktop. Can only use safe mode please help.

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Please help!
My PC cannot startup. Every time i turn it on it automatically asks me if i want to start in safe mode, goto last known update etc, but nothing is working ><
The first couple times i tried to start it "normally" it went to the blue screen of death and said that there is an error in the file "system 32/ config/ SOFTWARE"... This didnt sound good, but instead of getting this now it just restarts after the window icon has loaded for arnd 1 minute

When i start in safe mode it loads a load of files and asks me if i want to stop loading a file called "STDP" if i press escape to tell it no, it doesnt make a difference to letting it load.

Recently i have fiddled arnd inside the comp after buying 256 mb extra ram
I started to get blue screens very frequently so i switched the two ram cards and for sum reason it suddenly worked... until a mmonth ago in which it couldnt start up and went instantly to BS OF DEATH, so i took out the extra 256 mb of ram and carried on , however then my keyboard and mosue started to screw up all the time, and my computern would start to beep for arnd a minute and sum times i had to restart to gain back control of mouse and keyboard (sumtimes had to reboot 2-4 times to get them working)
I replaced these however with usb keyboard and mouse and it has been working fine.

arnd 2 weeks after getting these, its screwed up completely
Sorry that this hasnt been written very well, so ask as many questions, a... Read more

A:pc constantly restarts, safe mode doesnt work

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My ISP had been blocking my internet connection because they claimed I had a "bot" on one of my systems. After much dealing with them they instructed me to try running tools to remove zeroaccess. I ran the tool that can be found here 
It found TDSS something and told me to reboot my system.
After rebooting my system flashes the blue screen with white writing and then reboots again asking me if I want to start in safe mode. 
The system starts normally in safe mode. 
System restore does not seem to run in safe mode.
A pop-up instructs me to run safe mode manually with a command, but it still does not work. 

A:System only restarts in Safe Mode after rootkit removal

Hello, lets first see if we can find a BSOD code here. We Need to Diagnose Your BlueScreenWhen you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe ModeSelect "Disable Automatic Restart on System Failure", as shown here:When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:Please post me the error(s).

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hi guys,

had the internet page open on startup virus the other day...booted to safe mode installed malwarebytes and it removed it
lent my laptop to my brother who says the same thing is happening...only this time
i cant start in safe mode with networking...it just says logging off and shutting down and restarts in normal mode
i cant run task manager from normal mode

cant think what to do about this
should i take the hard drive out and usb it to a system and run a scan...thats worked for me with types of malware, but i dont think it works with this sort of stuff...

just googled and found a malwarebytes boot cd for locked computers...think i will give this a go!!!

any help appreciated

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I am writing here from another system as my main PC has caught something nasty and is not working for squat.

Ok, I was getting pop-ups for yet another fake anti-virus warning, so I guessed I had gotten a nasty malware thing as I have in the past. So, I run my antivirus/malware removal software (SpyBot SD), and it found a boatload of junk and supposedly fixed. I rebooted and now it restarts itself approximately 10 seconds after it is finished booting up. over and over it does this.

I try to restart in safe mode, doing the usual F8, and select the option for safe mode, and it just brings me back to that options screen. It matters not if I am selecting Safe Mode, Safe Mode With Networking... the only thing it will boot back up with is normal standard mode. And of course as soon as it is done booting up, it restarts itself. I cant run any programs on it, it does not stay up long enough for me to even launch a browser.

A:Automatically Restarting and No Safe Mode (repair install issues)

Try Last Known Good Configuration. Or a repair install.

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I had a bad virus on my computer and I wanted to boot it into safe mode. So I tried and everytime I tried it wouldn't work. I kept getting this message on a blue screen saying my video driver failed to initialize and it shut down automatically but it would boot up normal if I didn't try to go into safe mode.

So I read that you could set your computer to automatically boot into safe mode from msconfig so I went in and set it to boot into safe mode automatically every time I powered up. So I turned off my computer and tried to.

No matter what I do, no matter what option I select the blue screen with the error about my video driver comes up and it shuts down automatically.

What can I do to fix this? Anything? Is there a way to change the way my computer starts back up (to normal becuase the normal startup doesn't work) from before windows loads or away to access a DOS window or something?

I'm using XP home btw

I cannot even boot into the Windows XP CD. I put it in my CD drive and powered on and it didn't work. The F8 menu still comes up and nothing I change still works.

I changed the bios to boot from the CD drive but it still presented me with the same F8 menu which still takes me to the blue screen error about the video driver.

I pressed F2 when it started up and moved the CD drive up to number 1 from the boot setting then I pressed Esc and saved and exited. Then when I restarted nothing had changed

Thanks for any help

A:Safe Mode Won't Boot Up, I Get An Error That Automatically Shuts My Computer Down


Give some info on your PC, like make, model and type of video card.

Does this PC have a floppy drive?

About the only thing I can tell, for the future. NEVER use the SAFE BOOT in the Msconfig. You can get caught in cycle, like this, and you can not get out of.


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I am using dell Inspiron N5110 with widows 7. Now a days suddenly, my laptop started to shut off( not shut down) automatically and restart.This problem is occurs randomly and some times 2-3 times back to back. and this problem stops for some days and again reoccurs. I checked it if happens while charging but it started to happen even without charging. I have scanned my computer and also formatted c: drive but the problem is still there. I think there is no problem with the fan as the laptop is not that heated. Help plzz.

A:Laptop shuts off ( not shutdown) and restarts automatically

Click on the Start button, in the search box type System Environmental and press enter. Next you should be in system properties screen on the Advanced tab. From the Advanced tab click on Settings under Startup and Recovery. On the Startup and Recovery screen uncheck the box next to Automatic Restart (under system failure) Click Okay when completed.

Now have you recently made any type of hardware changes, (hdd, memory, etc)?

Check the Event viewer and look for Hardware events (under Applications and Services). Sort by level and make sure you scroll back up for all the events. Take a look at the critical levels to see if any times and dates match up to when the restarts happen.

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Basically these past few days after every shut down my PC does an update. My avast has had to be renewed so I did that. I got an option for a free trial of the paid version. I accepted it.

It said it had to restart the PC but I clicked "later" and went for tea some time later. I come back and turn my PC on and it does an infinite loop of dumping memory and restarting and being given the option to run in safe mode.

Here's a link to a folder of what happens: here

Any help is appreciated. Thanks.

A:Computer restarts, dumps memory, option to run in safe mode.

Will it boot into Safe Mode? If so, uninstall whatever changes occurred before the problem began.

Or you can try using System Restore and going back to a date before the problem began.

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Hello everyone,
I am back with more computer issues.

So yesterday. My room mate decided to run an Ethernet cable from our router upstairs and change our router location. (this I dont believe has much relevance to my issue, but explaining what happened yesterday). He said he only removed my Ethernet cable and did not touch anything else.

So as to my surprise yesterday, I turn my computer on... it loads normally but then my monitors begin to flash and turn off.
I have a 26" and a 22" one VGA, one HDMI running on a 2gb MSI gtx 770.
The monitors turned off for about 15 seconds, then I saw my desktop again, then it turned off and actually restarted.

It loaded, I thought maybe for some odd reason an auto update restarted it. When it signs back in, it begins happening again.
I assume a virus, or something screwy along those lines. So I boot to safe mode. I run MSE and malware byes...nothing.

I check the cables in the back, everything is in correct and tight. I browsed around and found nothing online giving me any idea what could be causing it.

Has anyone ever experienced this issue, or know what could be causing it? I cleaned my computer out recently, I dont think theres too much dust in there. Anything you would recommend, or where to star in determining the issue?


A:Computer constantly restarts --- works fine in safe mode.

Sounds like you might have a hardware issue of some sort that started happening. When you cleaned out the system; did you remember to do it with the system off? If not; the blowing around of dust inside the case could have shorted something. Only reason i say this is because I mistakenly did that once and i heard a loud pop sound and suddenly my system shut off. Fortunately for me it didnt do any permanent damage. But back to this issue; I would check your power supply; as often when a computer suddenly reboots without reason it could very well be due to a partially faulty power supply that is starting to go bad; and or a possible motherboard issue. For the power supply i would try and get hold of a volt meter and test to make sure your power supply is still putting out proper voltage. However; if it is a motherboard issue; there is not much that can be done short of replacement as the mb is the heart of the system next to the cpu.

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hi everyone

well I am going to talk about this problem from the beginning
my laptop was fine running on vista OS and when I heared about windows 7
I installed it and that went fine too
4 months later the laptop suddenly restarts at any time (browsing - playing games .. etc)
I took it to a technical and he formatted it to windows XP then when I opened the laptop it restarted on loading screen (where the logo is displayed)
I told the technical and he said that I should go to safe mode and restart from there I tried this and it worked
a few weeks later and this method stopped working
now I must go to safe mode and restart and go there again and restart ... etc now it is luck which opens it cause it works sometimes and sometimes not
yesterday i re-installed windows 7 on another drive (not C:/) and to complete installation I must restart the computer
now I must choose an operation system on startup so when i choose windows 7 it restarts on loading and the same on XP but I can acces safe mode in XP

My Laptop is toshiba satellite A300 - 4GB Ram - ATI Radeon Graphic card 1GB - 400 GB hdd

thanks for any help
for any information needed I am here

A:Windows restarts on loading screen (safe mode accesible)

I took my laptop to another technical and he told me that the problem is between the CPU and the fan.
anyone knows how much is this right ?

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Ok i have a big problem with my laptop, while surfing the web i accidently aquired a virus of somesort which repeatdly told me i needed to buy their software to stop viruses. I googled it and was told how to remove it by using a certain malware removal program. It also said its harmless, however while trying to scan it closed a couple of times randomly and while i went on the internet again it crashed and restarted my computer. It then did it again however, when i turn it on i get stuck in an infinite loop. It constantly restarts, i have to choose wether to run it in safe modes etc, or normal mode. However all options flash up a blue screen after the windows loader and then restarts and i am back at the option screen. Through i little googling i found it could be due to a power cord failure or something, however im on a laptop so it still has recharged power. I think its more likely to be a trojan called "sasser" talked about here. (cant post a link) however if you google "constantly restarting computer" its the 5th result, its by wikianswers.

However i cannot get onto my desktop or CMD in anyform even in safe modes it constantly restarts.

Im pretty computer illiterate but any help would be greatly appreciated. Even if it is just to confirm my suspicion of it being completely screwed

ps. Sorry if this is the wrong section.

A:Pretty big computer problem, constantly restarts even in safe mode

try booting into Safe Mode but elect to start from Last Known Configuration

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I tried going into safe mode, but when I hit the logon screen, my comp would automatically restart after a few seconds. The seconds are random. Normal mode/startup worked fine. So I thought I could try using msconfig and had windows do safeboot with minimal .... That was a bad idea, since now my computer tries to always go into safe mode, and it always restarts at logon. I've managed to type in my password fast enough but it says it's incorrect, and then restarts a split second after. And I've also tried leaving it blank, but that was incorrect.

I've tried pushing f8 during boot up choosing "repair your computer". I tried automatic fix, but that didn't work. I didn't have any restore points or images, so I couldn't do either of those. I tried the memory diagnostic and nothing was wrong. I tried using the command prompt and tried finding and running msconfig.exe in system32, but it wasn't there.

After pushing f8, I've also tried selecting safe mode with command prompt, but it goes to the same logon screen, and then restarts. I've tried "last good configuration" and "disable automatic restart on system failure" or something like those, without any luck. I've also selected normal mode but since I've selected safeboot, that just goes into the safe mode logon and restarts.

I've tried putting in the windows 7 disc, and managed to get to the menu with the automatic fix, restore point, and command prompt by logging in with the s... Read more

A:computer restarts when loading safe mode logon screen

So after doing some searching, I thought I should try editing the boot.ini. I found out that windows 7 doesn't use boot.ini, but uses the boot loader program. I figured out that I had to use the command "bcdedit" in the command prompt. I found the word "safeboot" for one of the parameters in the list bcdedit provides. Then I took some time and learned how to change that. I learned I had to use the command "/deletevalue" and from there, I got my comp to go back to booting normally.

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