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310-15ABR Laptop (ideapad) won't boot

Q: 310-15ABR Laptop (ideapad) won't boot

My 4 month old IdeaPad was working fine until yesterday. While watching a TV show the screen went black and now it won't boot up. I get the Lenovo screen followed by a black screen, sometimes with an arrow pointer sometimes not. I've tried draining the battery and pressing the power button, the only change was after the black screen it went much brighter but then nothing more. Any helpful advice would be greatly appreciated.

RELEVANCY SCORE 200
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A: 310-15ABR Laptop (ideapad) won't boot

On the left side of your laptop, between the combo jack and card reader, there is small button called the NOVO button (see page 6 of this manual) With the laptop powered completely off, try pressing that button (using the tip of a pen etc.) until the laptop turns on. If it works as expected, you laptop should load up a menu with the options to run Lenovo OneKey Recovery, enter the BIOS setup utility, or to enter the Boot menu. If the menu loads, see if you can enter the BIOS setup utility.. and then report back.

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RELEVANCY SCORE 92.4

My 4 month old IdeaPad was working fine until yesterday. While watching a TV show the screen went black and now it won't boot up. I get the Lenovo screen followed by a black screen, sometimes with an arrow pointer sometimes not.  I've tried draining the battery and pressing the power button, the only change was after the black screen it went much brighter but then nothing more. Any helpful advice would be greatly appreciated.

A:310-15ABR Laptop (ideapad) won't boot

On the left side of your laptop, between the combo jack and card reader, there is small button called the NOVO button (see page 6 of this manual)   With the laptop powered completely off, try pressing that button (using the tip of a pen etc.) until the laptop turns on.     If it works as expected, you laptop should load up a menu with the options to run Lenovo OneKey Recovery, enter the BIOS setup utility, or to enter the Boot menu.     If the menu loads, see if you can enter the BIOS setup utility.. and then report back.

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RELEVANCY SCORE 77.6

So before I go off and bother help and support, I just wanted to ask and see if this is the normal way my computer should be behaving.1) battery: so the battery on this isn't great, i'm usually plugged in and on low power mode just to try to make it though a single college lecture. Even just on a good day 100% to 5% (powersaver) and usiing just word, will only last about 1 hour and 45 minutes. Also, when running anything high demanding and the battery is lower than 40% not plugged in, the computer will always restart and give a kernal error and no other information. Luckily it has not been getting worse, but realistically I can only get 40 minutes of life on high performance out of this thing.2) hard drive: So not a big complaint but It says it has 1Tb hard drive space, but it only ever showed I had 891Gb on C: and 25gb on Lenovo D:not that I mind that much but I did see another complaint who said he got a small compensation when that happened to him. not that this isn't a pricy laptop to begin with and I even feel bad complaining right now when the price was so great.3) touch pad: I might be doing something wrong but these buttons on the bottom of the touch pad are just for show to me. Other than make a loud clicking noise they literally do nothing on terms of input. I just wanted to know if they are actually buttons for the touch pad? or if I'm just insane haha 

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RELEVANCY SCORE 76.8

HiMy 310-15ABR Laptop (ideapad) (one year old) windows 10 keeps updating without warning or notifications when working. I have already set active hours in windows updates settings and disabled auto windows updates. But today my laptop, switched of, seemed to be doing some sort of updated, after Win10 login screen, logged in, then screen went blank for ages. I switched off laptop and restarted. When i checked the windows updates screen, no updates dated today were listed. is this a lenovo update?any help appreciated, as this issue is becoming a major headache resulting in work being lost already. 

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RELEVANCY SCORE 76.8

I have Lenovo IdeaPad 320-15ABR, AMD A12 RAM 8GB, I want to upgrade the performance of the laptop, I want to upgrade the RAM to 16 gb, how to do? how much GB of RAM should I add, and ram specification to be compatible with the laptop, and I want to replace the hard drive with SSD, what specifications are competible with the laptop. Thanks

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RELEVANCY SCORE 76.8

Does anyone have the same problem? And why is it doing that? This laptop is brand new, two weeks old only. Very bad start with Lenovo and the support is a p... of s... they didn't give me any answer.

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RELEVANCY SCORE 76.8

Hey guys,I've recently purchased this laptop, but I can't seem to make it work as I would expect it to work. So the thing is, I bought this laptop for learning purposes, but also for gaming. I didn't have big expectations, because this is not a gamer laptop, but it does have decent specs. I think the problem might be with the drivers, because even if I change the graphics in-game, the fps doesn't  change, I get the same fps in League of legends with very low settings and with high-medium settings, and also get constant fps-spikes, or some other games can't even detect my secondary gpu(for example: Path of the exile, Civ VI, none of these are very demanding games). The things I tried:downloading drivers from lenovo websitetrying to update these drivers with through radeon settingsclearing all the drivers, and using auto-detect of amd to download new driversmessing around with radeon settings options(assigning gpus to programs/setting priority to them)checking if it was a temperature issue(nothing went above 60 °C)I also want to add, that I tried most of these right after installing windows on my laptop, so it was relatively clean.Please tell me, what I can do to make it work, or if I should give up, because thats what this laptop has to offer. Thank you in advance,Tamás My specs:ProcessorAMD A12-9720P RADEON R7, 12 COMPUTE CORES 4C+8G Video CardAMD Radeon R7 Graphics Video Card #2AMD Radeon R8 M535DX RAM4.0 GB Operating Syste... Read more

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RELEVANCY SCORE 76.4

So I am trying to change the boot logo on the said laptop, The New Graphic one with the weird design, just google Ugly lenovo logo. so I downloaded a basic logo and converted it to a 16 bit bmp images less than 20kb and i am using the lenovo supplied Pheonixtools SCT flash for windows program, The working folder has, the BIOS.cap file, the rsp file which defines the parameters for the flash,  and the 32 and 64 bit GUI and dos exe and another dosflash file. to this i added my logo file which is l.bmp... now when ever from cmd i run the command "Winflash64.exe /logo l.bmp" it automatically detects the Bios.cap file and the Image but the process always fails at "SecureFlash Verification Fail", going through the help page doesnt help as there is no parameter to skip the file verification except for skipping the Date and time check of the bios....  any halp please !!!

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RELEVANCY SCORE 76.4

Hello there, I have a Lenovo IdeaPad 320-15ABR. I wanted to install Phoenix OS (3rd Party Android os) to dual boot, the problem is I get an error when trying to boot into that OS and according to the devs I'm supposed to disable secure boot, but when I go into the BIOS settings Secure Boot is greyed out.

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RELEVANCY SCORE 76

I've been trying to wirelessly connect my laptop to my samsung tv and i'm just getting a blank display.  it's not my tv because i successfully connected my daughters laptop with no problems whatsoever. is this an AMD thing? that's literally the only difference between my daughers laptop and mine. any assistance would be greatly appreciated.

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RELEVANCY SCORE 72.8

Hi All, I'm looking to upgrade the hard drive in this laptop as it seems to be the only real bottleneck performance wise. From what I can find online only the 2.5" form factor at Sata III 6 GB/s is supported, but there is an adapter for the M.2. form factor but still at 6 GB/s. My main question is is there something I am missing and is this laptop capable of having a PCIe NVMe SSD hard drive to achieve transfer speeds of 32 GB or is it limited to Sata III 6 GB/s because the port option isn't there? - Michael

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RELEVANCY SCORE 64

I have a problem with ram speed in my laptop as you see in pictures the RAM work in single channel mode and there is no settings it bios to activate the dual channel what should I do to solve this problem the device had a low points in ram benchmark. 

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RELEVANCY SCORE 64

I received my IdeaPad 310-15ABR on December 1st and on December 2nd I called in a ticket and was left a little dissatisfied on the troubleshooting abilities of tech support.  I was experiencing a battery drain faster than I would expect. When unplugged I am getting maybe about 3 hours of use - this is with power saver settings activated and really only web browsing and such. No mega gaming or movies etc So when I called tech, they immedietaly told me to send back the laptop - but at my own expense which to me seems odd, why should I pay to send Lenovo my defective new machine? After getting off the phone I did my own research and found that "location" was on, so I turned it off and that bought me some time on the battery - not a lot... but enough for me to realize that I needed to test this machine out on my own for a week or two before sending it back.  So I am about to send it back, but I am wondering - how long are you getting on your battery for the same machine? I don't want to send it back if what I am getting is unfortunately the reality of what I should be getting. 

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RELEVANCY SCORE 64

so, I just got a new laptop, cause the last HP i Had finally broke down. unfortunately it broke down before i could back up anything off the hard drive. So i found the old hard drive from my HP pavillion G7 17' notebook. the hard drive is a toshiba MQ01ABD075. The laptop originally was using windows 7 OS, but i later upgraded it to windows 10. I was wondering if i would be able to use this hard drive in my IdeaPad, without having to re-install windows 7 or 10 from a USB/ windows Disc? would it be easier to just purchase a hard drive adapter and just download everthing i need from the HD?

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RELEVANCY SCORE 64

Aç?lm?yor siyah ekran fan sesi geliyor ama aç?lm?yor.Bios güncellenirken kapand?.Ne yapmal?y?m lütfen yard?m edin.

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RELEVANCY SCORE 64

There was an error while I wad playing some game and it shut downed, I tried to turn it on the other day and it gets stuck on the lenovo logo (nothing is loading). I tried to open the bios and didnt have any problem; I tried to do a recovery and when it's recovering it only goes up to 3% and then goes back to the recovery menu

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RELEVANCY SCORE 64

Hello I've got IdePad 310-15ABR from this link:http://pcsupport.lenovo.com/ie/pl/products/laptops-and-netbooks/300-series/310-15abr/80st/80st002kuk... My question is: Is it possible to use empty space of disc drive to add second drive or dvd/bluray drive or not?? I'm talking about space that's normally occupied by dvd drive but I've got model without it so wondering about this thing.It's on the right side of the laptop. Regards, Horacy.

A:ideapad 310-15abr is it possible to add 2nd hdd or dvd drive?

You would have to search to see if their is a adaptor available. I know I have bought a optical slot adaptor for a drive. But that was for a ThinkPad which I think has more options then the consumer line IdealPads. Probably your best bet is a big flash drive, or a external drive. But search third parties because you could possible buy the adaptor and crudely install a drive in the optical. So many optical drives are thin drives these days, so space may be a issues. 

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RELEVANCY SCORE 64

   I love Lenovo. Let me get this out of the way to start. I have had a Toshiba (holy crap, a terrible laptop build quality), Dell (great CS but the laptop needed a new piece of hardware about every three months. Went through at least 5 MoBos over the course of four years), then finally a Lenovo. The Lenovo was a CHAMP. I brought it everywhere and tortured it within an inch of its life and it stood the test. It stood up to ART SCHOOL, if that is not an indication of quality, I don't know what is. Hence why I bought another. And another. And now this one. I have been surprisingly gentle with this one which is why I am so aggravated by the CONSTANT grinding fan noise. This sucker is less than a year old and still in warranty. This may be fixed by a BiOS thing but considering the type of noise, I am thinking it is hardware. As the battery is sealed, I am hesitant to take this thing apart to check out the fan by hand. So, my question is: Is it possible to get a laptop bought in the USA serviced in Japan? If not, what is the part SKU for the fan so I can just install it myself? Also, a point in the direction of the BiOS/driver/whatever update that is supposed to fix this would be appreciated for the first step. And before you tell me, I know servicing my own laptop will void the warranty. I don't care. I am very good with computers and have been tearing apart and fixing laptops since I got my first one at 13. I would not date doing a fu... Read more

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RELEVANCY SCORE 64

I have Lenovo IdeaPad 320-15ABR, AMD A12 RAM 8GB, I want to upgrade the performance of the laptop, I want to upgrade the RAM to 16 gb, how to do? how much GB of RAM should I add, and ram specification to be compatible with the laptop, and I want to replace the hard drive with SSD, what specifications are competible with the laptop. Thanks

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RELEVANCY SCORE 63.2

Hi all I have a Lenovo Ideapad 310-15ABR and would like to replace the factory HDD with an SSD I already have, but use the HDD as a second drive put in caddy where a optical drive would be. This laptop doesn't come with an optical drive, all it has is a dummy bay / bracket. Can someone point me in the direction of a caddy that I can put the HDD into, I will also need a drive bezel too. Thanks in advance  





RegardsSteveLenovo Ideapad 310-15ABRModel 80ST

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RELEVANCY SCORE 63.2

Hello! My ideapad Ive had for less than 6 months isnt really turning on. I can hot the power button or Novo button and the back light turns on, but it gets stuck at a blank, black screen with a single underscore of white  (Im thinking its stuck at the wall of text that usually starts before the logo). It worked fine yesterday. I was trying to start up a game and it qouldnt load, so I just closed out and reatarted my computer. When it came back up it was just this black screen with the single white underscore. Ive tried to factory reset it every way I know how. I have accepted that Ill likely lose what I have saved and just want my laptop to turn on again. Again, it doesnt get to the logo. 


























1510955403157-1723398515.jpg ?917 KB

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RELEVANCY SCORE 63.2

I just purchased this new laptop a couple of days ago and love it other than one thing that is annoying the crap out of me. The screen is too dim when unplugged. It is great when plugged in, but dims quite a bit when it is not. I have the brightness at 100% for both the on battery and plugged in settings so I have no idea how they vary so much. I have it set for high performance, not power saver. The battery saver is also off. I have looked all over the internet and found no useful info. 

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RELEVANCY SCORE 63.2

I need help on choosing the suitable 8GB DDR4 RAM for my LaptopMy MTM are: 80XS0023MJ

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RELEVANCY SCORE 63.2

Hi, I have had my Ideapad for about a month now and it doesnt seem to turn on. The white charging LED is on when connected to A/C and I can hear the fan come on, the screen flickers when i press the power button, but then after a minute or so everything powers down before I even make it to the lenovo or windows login screens. No sign of bios. I have read somewhere that i could try to take out the battery and start up the laptop without it, to try and clear static charge, but i'm not keen to take it all apart before I get some advice! James

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RELEVANCY SCORE 63.2

Hello!I have one questionIf I keep my laptop connected to the A/C and turn the Conservation Mode on (and get fully charged to the 60%) would the laptop be consuming energy from the battery or from the AC power?I mean, I bought this laptop about 3 months ago (IDEAPAD 310-15ABR) I used to have an HP with a removable battery and since I'm almost always sitted on a desk, I kept the laptop pluged and with no battery (I removed the battery), I wanted to do the same with this one but it doesn't have a removable battery.What I would like to know is if I keep my Lenovo connected and with the coservation mode on, is it ok? would it affect the battery at some point? keeping it pluged when its fully charged means it is working with the AC power and not with the battery power? Thank you! English is not my native language, sorry!

A:Conservation mode Ideapad 310-15ABR

Hello!I have one questionIf I keep my laptop connected to the A/C and turn the Conservation Mode on (and get fully charged to the 60%) would the laptop be consuming energy from the battery or from the AC power?I mean, I bought this laptop about 3 months ago (IDEAPAD 310-15ABR) I used to have an HP with a removable battery and since I'm almost always sitted on a desk, I kept the laptop pluged and with no battery (I removed the battery), I wanted to do the same with this one but it doesn't have a removable battery.What I would like to know is if I keep my Lenovo connected and with the coservation mode on, is it ok? would it affect the battery at some point? keeping it pluged when its fully charged means it is working with the AC power and not with the battery power? Thank you! English is not my native language, sorry!

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RELEVANCY SCORE 63.2

I just received my new IdeaPad 310 15ABR and it seems that the battery has some sort of problem because it lasts around 1h30 (or less!). This laptop was replaced because of this battery but now I think it is a problem with the IdeaPad 310 15ABR series. I was going to calibrate the battery with the aid of Lenovo Settings app, but my version (3.155.0.0) doesn't have the calibration button. How can I calibrate the battery within this version? 

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RELEVANCY SCORE 63.2

If possible, I wish to replace the current 2 cell battery in this used model I bought, as it lasts just 2 hours. What batteries can I look for online or where could I buy ones that can replace the original in this laptop model? 175% (of original) or above capacity would be ideal.Kind Regards,monad

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RELEVANCY SCORE 63.2

I have a new Lenovo Ideapad 310-15abr, Windows 10, 64 bit, AMD with a Radeon 7 graphics card, with a display problem. When I unplug the power (so it's on battery), the screen dims. So I went to Power Options and changed the power plan both on and off battery so the screen is at 100 percent brightness. Didn't work. Tried a Custom Plan and then went back to a High Performance plan. I turned off Adaptive brightness; disabled the Sensor Monitoring service; updated the Graphic Card driver;disabled and then enabled the Graphic Card again. Turned off Lenovo's Power Options called Power Stretch and Conservation mode.  Also updated the AMD VGA driver.  Nothing works. Still dim when on battery. One thing that I have NOT triedit is changing the registry value by using Regedit command and changing the Feature Test Control. I didn't try it for two reasons. One is that I'm not sure what to reset it to (I've seen "ffff" as the setting and something else longer and more complicated). The other reason is that I am too much of a dumbie to be messing with registry values, basically. I've seen this question asked a couple of times, but no very definitive answers. People usually just tell you to change the Power and Sleep settings so the brightness is on 100% when On Battery.  So that answer is not necessary, but ANY OTHER ANSWERS would be welcome!  Thanks -- Ken 

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RELEVANCY SCORE 63.2

I've had my Windows 10 Ideapad for about a month, and have had no problems with it.  This morning, when I turned it on, I got a message saying the battery needed to be charged and showed it was down to 10%.  I turned it off and plugged it in.  After 5+ hours, it will now not boot up at all.  The little light next to the plug is on and so is the one that is the system status indicator.  Aside from those 2 lights, there is nothing - no light, no sound, nada.  I tried holding the power button down for 30+ seconds - still nothing. Any ideas would be gratefully appreciated.

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RELEVANCY SCORE 63.2

Hey all, As said in the title, my laptop sometimes turns off when closed. Note that this does not happen every time, and I don't think there's any correlation between how long it was closed and whether it turns off. I have the settings such that it should just sleep when turned off (whether plugged or unplugged). Any fixes for this? Thanks. 

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RELEVANCY SCORE 62.4

My wireless adapter is a Qualcomm Atheros QCA9377I have tried extensive checks, tests, and fixes - nothing has worked so far.Here's some of the checks / fixes I have tried: Windows network troubleshooting - Problems Found - "The windows wireless service is not running on this computer" Network Adapter - Properties - General - "This device is working properly"Network Adapter - Properties - Power Management - Turned OFF "allow the computer to turn off this device" Device Manager - Network adapter - - Updated driver / Rolled back driver / uninstalled & re-installed adapter Services - WLan Autoconfig - Properties - Automatic - Start - THE SERVICE WILL NOT START - The following Error message comes up:Windows could not start the Wlan AutoConfig service on Local ComputerError 1068: the dependency failed to start Registry - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp - DependOnService - Value Data = Afd only Lenovo Diagnostics - Hardware Diagnostics - Custom scan - Wireless Ethernet.Scan results ModuleNotSupport Ipconfig ? release / renewReset TCP/IP Stack and auto tuningNETSH INT IP RESET C:\RESTLOG.TXTNETSH INT TCP SET HEURISTICS DISABLEDNETSH INT TCP SET GLOBAL AUTOTUNINGLEVEL=DISABLEDNETSH INT TCP SET GLOBAL RSS=ENABLED I purchased and installed a USB wireless adapter - the same sypmtoms as above exist with this adapter also. This leaves me to believe it is a corrupted software issue??? I also went into bi... Read more

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RELEVANCY SCORE 62.4

Hello,I have a problem with conservation mode of my 320-15ABR Laptop (Ideapad) (Win 10).In practice, I can no longer turn off the conservation mode by Lenovo Companion. When I connect the charger, the battery is always connected but not charging, even if the conservation mode is turned off. I tried downloading "power and management" drivers but the situation remained the same. I also installed energy management once and it worked but then when I tried to install it again it opens a command prompt window for a few seconds without running the same commands. How can I fix it? I'm waiting for your answer.Thank you

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RELEVANCY SCORE 62.4

I bought a Lenovo IdeaPad 320-15ABR two or three months ago from a Best Buy in the area, and recently I've been having issues where the computer will just freeze. Basically what happens is that I will be doing something, like watching a video or playing some game, and then after a while the computer will freeze, forcing me to shut down the computer manually by holding down the power button for a few seconds, which I know is not good for the computer. Recently, I've also had issues with the computer even freezing after a couple hours of being idle. I got this laptop so I could do work on my college assignments and also be able to get some gaming capability out of it as well, as it's better than the laptop I had initially, and I would like to get this figured out. Any help would be really appreciated.

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RELEVANCY SCORE 62.4

I'm having a problem with my laptop restarting randomly of late. It's been ongoing for the past several weeks. Recently, my computer updated to the latest version of Windows 10. (Version 1709) I can't recall if it occurred prior to that. I believe this has started after that. But before that update, I did have to factory reset my computer in Novemeber after a failed graphics driver update. It's not an issue I can trigger. It could happen shortly after stating up the computer, or it could occur after many hours being on. I did a hardware scan through the Lenovo Vantage app, and everything came up okay aside from the motherboard scan, which failed on the USB test. (Result code: WMB008008-UN7VDL) My computer is up-to date with the latest updates according to Lenovo Vantage and Windows Update. Anyway, this is a very annoying issue. So any help that can be offered to resolve it is very appreicated.

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RELEVANCY SCORE 62.4

Over the last few months (since December 2017) my IdeaPad 310 has been auto-restarting randomly.I did a hardware scan through the Lenovo Solution Center, and everything came up okay aside from the motherboard scan, which failed on the USB test. (Result code: W1B7MTXKX-JRBFMC).I am not tech savvy and my warranty has ended. This has become frustrating as I have lost lots of work. Does anyone have a similar issue or solution?Thank you!

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RELEVANCY SCORE 62.4

i managed to fry the power in part of motherboard after water damage. but the battery part still works. i connected an old battery and it booted. i need the pinouts and voltages, etc so i can i theory connect a external power source. this would save me 200 quid on a new motherboard. this is the 2nd 310 laptop that i have broken due to water damage, so im looking for a cheap fix. im not a beginner to electronics but ive looked everywhere and cannot find a schematic or diagram. please help. 

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RELEVANCY SCORE 62.4

No matter what I try, this laptop restarts and it keeps doing so since I bought it.I tried several workarounds, including that one that says to disable fast start but I never got it to run without reboots. So I dropped Windows completely and I installed Ubuntu, but that didn't help much; the computer still restarts. Can anyone tell me why this happens, at least? I'm getting mad.

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RELEVANCY SCORE 62.4

The on page 7 of the user's guide that came with my new laptop it says that my Ideapad 320-15ABR, "supports USB 3.1 (Gen1, Output 5V ds, 0.9A DC)".  I purchased a SanDisk Ultra Type-C 3.1 flash drive.  However, when I tested the drive it did not perform any better than a Type-A 3.0.  The attached photo shows the results of benchmark tests on both drives.ATTO Disk Benchmark results I also did some crude tests by moving large files to both drives and clocking the time it took to transfer the file.  Transfer time to and from both drives was about equal. I called Lenovo Technial Support and spoke with John.  I gave him this information and, after a minute or so, he told me that my laptop did not have USB 3.1 and that the documentation was wrong. I find this hard to believe.  So my question is does the Lenovo Ideapad 320-15ABR support USB 3.1? Thanks in advance for any replies. 

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RELEVANCY SCORE 62.4

I bought an ideapad 310-15ABR 4 months ago brand new and within less than 2 months it died on me completely. I then received another brand new one for a replacement a week later. Now it has been another 2 months and I am having problems with this one as well! Around 2 times a week it will suddenly reset on its own while I am using it with no warning. No updates are occuring and it is always charged. No idea what is going on but I have lost several things I was doing because of it. Wondering now if I need another replacement or just a refund to buy a better brand. If anyone knows what is causing this I would appreciate the assistance. Needless to say though I am not very impressed with the Lenovo brand after this. My first and almost definitely last Lenovo purchase...

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RELEVANCY SCORE 62

I bought this laptop exactly a year ago and it's starting run quite slow (restart time is 2:30) which is pretty frustrating. It has 1TB HDD which is plenty of space. I have been thinking about replacing my optical drive (which I have never used) with a caddy and SSD to use as the boot drive. I am plan on using Samsung 850 EVO 250GB (SATA III). I have a few questions about the process.Is this storage compatible with the laptop?What SATA port does the optical bay have? (SATA II or SATA III)Would it be better for some reason to swap the HD with the SSD and use the HD with a caddy? Or any other compatibility issues anyone can point out? I just want to make sure I cover all my bases before I go out an buy the SSD and caddy.Caddy I am planing on using 

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RELEVANCY SCORE 62

Computer closed when bios was updated
Has fan sound
Black screen
Please help ne
 

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RELEVANCY SCORE 62

Bought 310-15ABR few days ago, and i have issue with restarting this laptop.The problem is that, whenever I click "Restart" or if Windows automatically restarts (after updates), the laptop will shutdown and boot to lenovo logo screen and stay there forever. I have to click ALT CTRL DEL to reboot it again and it will then show lenovo logo and boot into windows. This happens on every restart. Essentially restart functionality is as good as shutdown. Its better to shutdowns and then click the power on button. Here is what i have discovered:- The issue disappears if i am not logged in into my windows account. So basically if i boot into windows and dont sign in, then restart, it will restart into windows and go to login screen.- The issue pops up if i am logged in into my windows account and click the restart button, no matter how long i used the laptop Here is what i have done so far:- Reset bios to default setting - Reset windows to defaut- Installed windows from scratch using bootable USB.- Flashed the latest bios - Installed and uninstalled all the lenovo drivers- Installed a new SSD replacing the hard disk The issue hasnt resolvedNeed some help ThanksRon

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RELEVANCY SCORE 62

This is a new laptop. Phisic power button problem. I've set it to turn off the computer in Power options in Windows 10, but pressing it does nothing! I have to hold it for few seconds to force system to turn off but it won't turn off normally on a normal short press. At least, it does turn on the computer though. I've set both battery and plugged in action for power button to "shut down", it is not "do nothing". All driver updated. Everything is up to date. What is the problem?

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RELEVANCY SCORE 62

Recently,My Lenovo IdeaPad 310-15ABR has been freezing on the loading screen.  Ive done the following steps to fix it.Novo Button? Where's that because there is none. Restart over and over again.  Try Booting into BIOS by FN+F2 and F2

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RELEVANCY SCORE 62

I have buy a Lenovo 310 15ABR that after 6 month have some problem with graphic card AMD Radeon R6 M435DX 2Gb.Problem starting with driver crash, then after driver upgrade crash continue and finally R6 hardware appear to be disconnected and PC work only with R5 512MB integrate graphic card. Into Task Manager was present 2 GPU, all R5, never R6. And if i change on BIOS video card from "dual Graphic card" to "switchable graphic card" i have various problem at notebook starting. I send the PC to support indicating R6 problem and after 20 day they returned the PC under warranty with motherboard changed... not video card.Starting the notebook AMD video card driver was old, R6 is present.After few days notebook starting with BSOD with PC restarting and my work on notebook lost.I have try to upgrade AMD graphic card driver and i continue to have blue screen of death. BSOD says is a stuck driver process.With BSOD viewer i see that there are 3 driver indicated:atikmdag.sysdxgkrnl.sysntoskrnl.exe Problem is not solved! On my enterprise was excited that i buy a lenovo online.Now i "lost my face" and they says of don't buy never again lenovo online.Good work...

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