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getting problems with my new hp laptop

Q: getting problems with my new hp laptop

i have got a new laptop 7 days ago and installed win 10 in it i am confused of so many drivers wich one to install and also want to know why my brightness is not getting low my laptop brightness buttons are not working

Preferred Solution: getting problems with my new hp laptop

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: getting problems with my new hp laptop

Hi,Your laptop came with Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 combination WLAN adapterSpecs: https://support.hp.com/in-en/document/c05373656Drivers: install in orderChipsethttps://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-be000-notebook-pc-series/10862306/s...IMEIhttps://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-be000-notebook-pc-series/10862306/s...Audio?https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-be000-notebook-pc-series/10862306/s...Graphichttps://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-be000-notebook-pc-series/10862306/s...LANhttps://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-be000-notebook-pc-series/10862306/s...WLANhttps://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-be000-notebook-pc-series/10862306/s...Bluetoothhttps://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-be000-notebook-pc-series/10862306/s...Touchpadhttps://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-be000-notebook-pc-series/10862306/s...Wireless buttonhttps://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-be000-notebook-pc-series/10862306/s...Card readerhttps://support.hp.com/in-en/drivers/selfservice/swdetails/hp-15-be000-notebook-pc-series/10862306/s...Source: https://support.hp.com/in-en/drivers/selfservice/hp-15-be000-notebook-pc-series/10862306RegardsVisruth

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I installed windows 7 x86 on a older Toshiba satellite 1905-s301 laptop. It runs fine and it told me I could install the driver for xp in compatibility mode but im not sure how to do this. Also the laptops video card doesnt support directx 9.0 so i cant run aero is there any way around this?? Im not even sure if I want to turn it on because the laptop would crawl but I would like to get the message out of the message log down on the windows bar.

A:Problems with HCF PCI modem drivers and display problems with a older laptop

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for the past while now I have been having problems with the window on start up and my speakers on my laptop not working.

1-The problem started out with the speakers when I turned down the volume to nothing while playing a game and then I tried to turn it back up a few weeks later I got no sound out of the internal speakers. I tried all the options in the volume looking for anything muted with no results. I then tried to update the sound card drivers with the same results of no sound out of the internal speakers. I did try head phones as I was told by a friend to do so and I am able to hear sounds and music just fine.

2-After this first issue, I noticed that when starting my laptop I had a smaller then the normal screen when starting up, I also have this same size on my main screen. I have been able to change to a higher resolution to fill the entire screen but if I go any lower then the highest resolution I have a black boarder were the window should be.

I have upgraded to windows XP from windows ME erasing whatever information I could, hoping that a new operating program would solve this problem. But with my bad luck it hasn't changed. If you someone could help me resolve these problems I would be very grateful.

Thank you,


A:Help speaker problems on my laptop and having problems with windows screen on startup

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On Sunday my laptop (running windows XP Home Edition) froze up and when I rebooted discovered EVERY file was having LOST CLUSTER problems. When I finally was able to get into windows most major functions such as IE 6.0 browser and Outlook Express would not work properly. I was able to run a registry fix program I had and it 'corrected' over 330 errors in the registry. However, it still has not corrected my problem.

I use Earthlink and I contacted them this morning and they suggested I run SFC /SCANNOW and re-install IE. However, I get the following error:

"A problem has been detected and windows has been such down to prevent damage to your computer



Begin Dump of Physical Memory"

Please can any one help me. I am not sure what happened but now most systems are not working. It keeps on rebooting into a dyagnostic mode where it checks lost clusters and If I manage to bypass this and get into windows desktop, it comes up with all sorts of DLL errors being corrupted and that I should run CHKDSK (which I did but then it hangs the machine and the starts the whole cycle again)....

I am not too familiar with the REGISTRY and I need some help.


[Tuesday morning] I have additional information:

I now get the following errors:

Errors in Windows/Prefetch/RNDAL.EXE-15330267.pf


Windows Delayed Write Failed messages. A whole bunch
capesnpn.d... Read more

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Hi techguys,

I magine my delight - santa brought a new windows 7 laptop - a great sony FW series - and with windows 7 I expected great things but alas I am already frustrated;

Totally stunned to find it had no email softeware though - and hence now have to find my way through an upgrade maze fraught no doubt with the ususal ms ifs and buts that always seem to plague upgrades or data transfers involving ms products - it must be me! - LOL!

1. I use outlook 2003 and want to keep all my outlook emails on the new laptop too;

2 Is it easy to get outlook onto my new laptop? Presumably 2007?

3. Is it easy to import my existing emails from 2003 outlook on my old laptop to this 2007 outlook - assuming the latter can be loaded onto my new laptop.

I do not want microsoift windows mail live - as I am nervous about keeping my email online.

Any help with achieving the outcome desired is much appreciated,

many thanks,


A:migration problems from xp laptop to windows 7 laptop

1. Outlook stores everything in the .pst file, so you can copy this from the old installation to the new one.

2. 2003 will work on W7, upgrade to 07 if you wish.

3. See #1

Windows Live mail like does not store your email on line.


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I just bought a brand new hp laptop and sometimes when I start it up aftering being off a black screen pops up saying that there is no bootable device. It doesn't let me do anything so I have no choice but to manualy turn it off. When it comes back on it is totally fine.

I've also being having another problem which started today and has happened multiple times. I will be online or my laptop will just be sitting there and the screen goes black for a second or two. It will then come back on and say something like the screen failed but it was restored.

What should I do? I just bought it a week ago. Should I trade it in for another one or is there a cheap (preferrably free) easy fix? Please help.

If you need more info just ask.


A:Laptop Having Booting Problems and Screen Problems!

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Hey everybody,

I fixing a computer for a friend and i have just been stumped about it. It is a Gateway Laptop that has Vista. I know the major problem is that the computer will not start up when i hit the power button. It will turn on and you can hear the fans going but then it all stops and nothing happens. The screen stays blank and it doesnt even get to the Gateway start up screen. After awhile i just power it down by holding the power button. the weird thing is that sometimes it will start up just fine and get to windows explorer and you think that everything is fixed but then it will freeze up on you and you must power it down starting the start up problems up again. i have made it through a couple of virus scans and took all the viruses that it had on it and i thought that that would take care of it but it didnt. it also has the problems of some of the keys on the keyboard dont work anymore and the touchpad doesnt work at all. i keep trying to install the drivers for those again but it keeps freezing. any ideas??


A:laptop start up problems and problems in general

Originally Posted by ryen2324

Hey everybody,

I fixing a computer for a friend and i have just been stumped about it. It is a Gateway Laptop that has Vista. I know the major problem is that the computer will not start up when i hit the power button. It will turn on and you can hear the fans going but then it all stops and nothing happens. The screen stays blank and it doesnt even get to the Gateway start up screen. After awhile i just power it down by holding the power button. the weird thing is that sometimes it will start up just fine and get to windows explorer and you think that everything is fixed but then it will freeze up on you and you must power it down starting the start up problems up again. i have made it through a couple of virus scans and took all the viruses that it had on it and i thought that that would take care of it but it didnt. it also has the problems of some of the keys on the keyboard dont work anymore and the touchpad doesnt work at all. i keep trying to install the drivers for those again but it keeps freezing. any ideas??


Hi ryen,

Try a startup repair.

Startup Repair

System Recovery Options

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I have an HP Pavilion zv6130 that seems unstable. It gets lots of messages when shutting down from Microsoft about encountering errors and wants me to send reports to them.

I first had problems after a difficult time installing Native Instruments--Akoustik Piano.

Ever since I have had problems with "shut downs" error messages with programs like Avira and Avast virus checkers.
Is there a standard set of tests that I can run this HP through that will help me find the problem?

A:HP laptop problems--help diagnosing problems

Hi, welcome to TechSupportForum.

I looked over your problem and it seems you might have a virus or malware problem. You should move this case from the Windows XP Forum to the General Security Forum.

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For last month my laptop has been playing up. One annoying thing is that when im online my laptop sometimes freezes and i get a message saying internet explorer needs to close. After its sent its error report i have to reopen pages ive tried several things like running norton virus scans. clean ups etc but still having a problem

Also i cant download a windows update its - Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

This fails everytime.

Running Windows XP Any ideas what i can try Thanks Sorry u have to bear with me im new here lol

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First off, thanks for the site!

I am running a Dell Inspiron B130 laptop with the Intel Celeron M processor, using Windows XP. I am using Spybot Search & Destroy, AVG, and I think McAfee security systems. Here are the problems I am having:

First, it takes a while for internet explorer or Mozilla to open when I double click it to get on the internet. When you click the icon, it may be take up to 15-20 seconds (or more) for anything at all to happen, then the page wil slowly load. You can open up new windows from the site you visit, but trying to open a new window clicking the desktop icon is painstakingly slow. Also, when I leave a window minimized for any duration of time, it sometimes won't open back up. It seems like they aren't responding, and I do not know how to troubleshoot it.

Second, another issue I have encountered deals with the My Music folder under My Documents. I can open it without any problem, but sometimes X'ing out of it does weird things. What happens is it will close, and all my desktop icons will flash and completely disappear, with only the background image remaining. After 10-20 seconds, everything will reappear. What is causing this, and how do I fix it?

Finally, my computer seems slower than normal, and I have gone through all the basic suggestions (short of wiping it and starting over). Any ideas?


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I have a Realtek RTL8139/810x Family Fast Ethernet NIC in my Toshiba laptop

It didn't seem to be working so I decided to see if there was an updated driver, found one and tried to install it. Then I was getting the yellow triangle beside in in Device Manager.

Tried again, tried rolling back the device driver, tried unistalling it and let Windows detect it, but everytime it tries to install a driver this is the result:
In Device Manager here is the General tab for it:
And the Driver tab:
Any suggestions or does this look like a hardware problem?

A:Problems with laptop NIC

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Please help - I am going quietly mad trying to fix this.
I have a Desktop, running XP Pro and a laptop running XP Home.
I have networked via a router. With the laptop I can see the desktop, connect to the internet and share files etc.
With the desktop, I cannot see the laptop, no natter what I do.
I get the access is denied. You may not have permission notice.
I can't seem to figure a way out of this. I can ping both machines from each other and they are seen but I cannot access the laptop at all from the desktop. Other than that, the network is working perfectly.
I also have a third desktop computer (running XP Home) which is part of the network. The laptop can see it and share files etc but the XP Home desktop cannot see the laptop.
Can someone please help?

I don't yet use passwords on my network. Could this be a factor?

A:Laptop problems

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I have a laptop?
i currently have a fijtsu life book (xp pro)
now that i got a virus i need to do a clean install of windows.
ok, but i cant boot from my external cd drive it does not alloy this only floppy but i do have a cd drive to use. i have even called fijtisu about this they said there is no way of booting from a cd drive. maybe i can take the drive out and install it on another cpu using a external encloser (i have)

A:I Have Laptop Problems

You could follow the advice you received in the following thread:http://answers.yahoo.com/question/index?qi...12042722AAvgGp4

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Its an HP Pavillion 9000 wide screen about 2 yr old.

Back in June the switch on the built in wireless card stopped working it is now in the off postion. No problem I picked up a wireless usb one to use.
Also about the same time I had to open the task manager to get any where.
Now trying to turn it on for the last five minutes it sounds like it is trying to start but will not. It just starting the fan then you hear a tick then does that all over again.

It has now started up but it took longer that usual to get going.

Any thoughts or suggestions?

I did get some malware on it in the past but I think I got that taken care of thanks to this site


A:Laptop problems

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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I was having problems with windows firewall not being able to be opened so I downloaded Spysweeper and ran a scan. It came back with some cookies but also a backdoor-trojan-haxdoor. I deleted the problem and ran another scan. It picked up the same problem but listed in a system restore point I believe. I deleted it again. I am still not able to open windows firewall. I get this message "Due to an unidentified problem, Windows can not display Windows Firewall settings. I Downloaded HiJack this. The following is the report. Hopefully someone can help me out with this.

Logfile of HijackThis v1.99.1
Scan saved at 12:57:30 AM, on 01/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\QuickSet\QuickSet.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\... Read more

A:Laptop problems

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Got a Dell Inspiron 9300. Having a few different problems with it.
FN+ up/down arrows wont brighten my screen. I have Dell Quickset installed and running but it didnt fix the problem. My LCD is quite dim.
Just ran diagnostics (F12 @ startup) and it found 2 problems:
DST short test failed - apparently a problem with the hard drive, but my system is up and running fine. Not perfect, but ok.
LCD inverter detection test failed. - I just replaced my LCD screen. Wondering if I missed something when I installed it or if its driver related. I tried setting the laptop to max performance in the power settings and had no change in the screen.
Wondering if its the LCD data cable. Wondering if it was 'squished' on rebuild, maybe a wire could be loose or frayed.
I have some driver issues as well, wondering if there's an easy way to get rid of my current drivers and start fresh. I downloaded some driver-finder program and got everything from there, but I'd like to start over and get everything right from the Dell website.

A:Laptop problems

NinerYanks09 said:

FN+ up/down arrows wont brighten my screen.
LCD inverter detection test failed.Click to expand...

Do you get any kind of glow from the screen?

With the power turned off, you may want to double check the cable and connectors that connect the display's backlight inverter board to the motherboard.

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pc running slow, problems sending/receiving emails, problem signing into sites.



Here's hijack log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:01:45, on 09/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\MSC\mcpro... Read more

A:Help!! problems everywhere on laptop

Run HJT again and put a check in the following:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O23 - Service: svchost - Unknown owner - C:\RECYCLER\S-1-5-21-606747145-1085031214-725345543-500\svchost.exe

Close all applications and browser windows before you click "fix checked".
You have two anti-virus programs running, which will cause trouble. Uninstall one of them.

Empty your recycle bin.
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Click Exit on the Main menu to close the program.

Download (save and select your desktop to save it to) SUPERAntiSpyware Free for Home Users
Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
Under "Configuration and Preferences", click the Preferences button.
Click the Scanning Control tab.
Under S... Read more

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My Sony FX215 has been broken due to some HD failure. I replace it with a Fujitsu Universal HD for Laptops (60gb).

So now, I'm supposed to put in a new OS on it, right?
I try the XP CD but after it starts up, something about a partmgr.sys error comes up. The error pops up during the beginning of the loading. I don't have a chance to partition it or something.
Here is a link that describes it.
http://www.v2premier.com/techsuppor...Support Center/9/1/2/307/748/0000748-0000.htm

I manage to get a copy of 98 boot disk and boot that. I follow the steps to format it. I press the power button to restart (that is the way to restart right? i mean you don't type something in DOS), I type in "format c: /s" and another error comes up saying, Format is not supported in C drive.

What is wrong?

There IS a Fujitsu Disk Manager type thing but it is like $15 which is outrageous since I already paid $200 for this HD.

A:Laptop HD problems

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Hello all,
I recently bought a Hewlett-Packard Laptop (Please see this link for specifications).
The laptop has built in Wifi capabilities, and, at first, all seemed to go well.

I'm using a BT Voyager 2500V to connect to the internet. This is connected to my main Desktop PC via Ethernet Cable and work's perfectly fine. When I first started setting up the Laptop, I sorted out the network settings for the Wireless Modem, put in my WEP key and was connected straight away.
After about 10 minutes of browsing, the connection was lost. I checked the signal strength and this read "Excellent". I tried to reconnect and it simply said "Can not connect to BT Voyager 2500V".

I switched off the modem and switched it back on, no change. I restarted the Laptop and had a fiddle with some settings. It then connected briefly before telling me my security settings did not match the Hub.

I then deleted all modem settings and started again, input the WEP key and got back online wirelessly. Everything was working fine for about an hour before the connection was lost once more. I've connected the Laptop up using an Ethernet cable and it's working perfectly. So why does it keep disconnecting wirelessly?

I apologise if this is obvious, but I really don't have a clue about this sort of stuff. At first I thought it was a firewall issue, but after switching that off, it still doesn't connect properly. Could there be some built in security issues with... Read more

A:Problems With Laptop Wi-fi

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Hi guys,

I have SBS&D, I run Adaware, the Windows Firewall, I scan regularly with MSFT tools for bad stuff and I don't usually download things that don't smell right. However, I think small bugs/worms/trojans got me and though I manage to stay on the safe side I really want to see if you guys can explain why I can't open my HDD partitions. I'm using Win XP Pro and both C: and D: can't be opened. Instead it asks me to chose the program I want to use to open the "file".

What should be done? Are there any bigger problems? Should I be warned about my financial stuff? Should I change all my passwords? Thanks guys!

Here's my hijack log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:28:00, on 07.01.2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Syste... Read more

A:Some problems with my laptop

no one to help me out in here ?

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Hi all. Well I am having problems with turning on my Toshiba satellite c50-a-19t laptop. The night before there was a smell coming from the fan so I turned it off. I put it on charge in the morning and when it was fully charged I went to use it. The white light on the front goes on for a sec and then goes straight off and the laptop don't power up. Any ideas guys ???

A:Problems with laptop

Sounds as though it may have over heated and something may have shorted out. you will need to have it looked at your local repair shop.

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Well I got a lap top computer, it is an Averatec 3200 Series and I have this problem with it shutting off without warning but it only happens with this 1 pretty basic mmorpg. The game is just a little over 2 mgb. When we 1st got this pc a couple yrs ago it worked fine but for about a yr now it has been randomly shutting down might be 5 mins might be 3 hrs but I got a cooling station under it and have cleaned out the fans often. I can go on any other programs, media player works it only this 1 program that makes my pc drop and I dont know if it is just coincidence or not but if I go to the same games website to look at forums and leave it open it will crash it too but I can keep yahoo msgr or google...etc open all day with no problems but If open the login game page it crashes too. I dont even have to log into the game fully.


A:Laptop Problems, Please Help

Bump...Plz help

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Well after searching the threads and following all advise given about my problem I figured I might as well ask ..

I have a 3 year hold lap top (Averatec 6200). It is loaded with XP sp2 and regularly gets the automatic updates... mostly used traveling to watch DVD's and get e-mail when not home.. lately though been online a lot at home also.

Problem is it seems to not load a number of Flash drives, my MP3 player and a SD usb card reader.... all these things loaded okay on my older main computer.. haven't checked the MP3 player but it did load on another lap top...

I get the error.. can not recoginize device... puter has 4 usb ports, 2 per side.. amnot using any other usb port when trying to hook up tte non working ones..

have checked devise manager.... am getting a yellow warning on non-plug and play seriel and parport.. would not repair says no device connected? as a side note some usb flash drives do seem to work but i need to double check them.. have not in a while... and also my camera has no problem working as well as my mouse.....

A:USB problems laptop

Hi quiller and welcome to TSF

What exact model is your Averatec 6200 : 6200H60, 6210HX80, 6210X60, 6235 or 6240 ? Here's the link to Averatec's driver download section but seems there's no general chipset update available so there's nothing really worth downloading there.

In the device manager go to view and check "show hidden devices". Report all warning or errors you may see there. Expand Universal Serial Bus controller and check that you see the word enhanced somewhere. Tell us if you can't find "enhanced" in any of the device's names there.

Unplug all your usb devices then go back to the device manager (use the touchpad mouse), expand Universal Serial Bus controller then right-click and uninstall all your USB root hubs and USB controllers. Reboot the computer and XP will redetect them (no worry, that's harmless).

Are you connecting your usb devices directly to the usb ports on the laptop or are you using some USB hub ? Try connecting the device directly, one device at a time. If the device is not recognized then reboot the computer and see if it helps. I would also try to reboot it once with no usb devices attached at all.

According to the reviews I quickly found on google that averatec 6200 laptop is a cheap one. It may be lacking juice to power more than one or two usb devices at the same time without an external power source. If that's the case an externally powered USB hub would solve the problem.

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hi everyone one mackay19 windows 7 63 drivers out of date is any free downloads to fix this problem for free also have a packard ball laptop xp had it for 5 years now and theres no hardware for sound or volume i think i have deleted something i dont know what i have done please help

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My laptop has been having some trouble with the screen. Sometimes it flickers and I have to jiggle the screen back and forth to get it looking back to normal. Does this sound like a problem with the LCD or the connection or something else?

A:laptop lcd problems

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It seems my 4-month old laptop running Windows 8.1 64 bit has already run into a multitude of probs.  First off, I can't open System Restore through any method, be it through the System Properties or by typing rstrui.exe in CMD.  Next, Windows Installer seems to be having major problems, and everytime I try to install a program or driver, it never completes, with the progress bar getting stucked somewhere in between.  I will then have to end the task through Task Manager.  And, to top it all off, the Registry seems to be having permission errors as evident by the error message MS Office gives me everytime I try to reinstall or repair the program.  I finally followed a tutorial here: http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/error-1402-setup-cannot-open-the-registry-key/42f5ea53-c3a5-49e0-b5e5-0eca72659eed
That seemed to fix the MS Office problem, but not the other problems I am having.  Any and all suggestions would be appreciated.

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I try to power up my laptop, it gets to the windows xp logo screen, and then reboots. I tried going into safe mode but not able to do so as it does the same thing in safe mode as well. Any suggestions what could be wrong?

A:Laptop problems

I have had this problem too. If it is the same this will fix it. 1. Go into setup (F2, Delete, etc...) 2. In advanced settings change SATA Compatibility Mode To "Compatible" 3. Then reboot. I have checked this on my system and if you are having the same problem due to the symptoms you are talking about you may be then this should fix it let me know if it works or doesn't. If it doesn't you are going to have to be a bit more verbose about the specifics surrounding the problem. Just to let you know in the future 90% of all the help you will receive from this site will need more information than you are providing. For a list rules regarding this please see the threads regarding posting and the forum rules.

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Hi All,

My Laptop (Compaq Presario V5000 Intel 1.4 Celeron,) has been having issues with the fan recently. I think its on its last legs as its making a nasty whirring sound when it gets warm. I've had the laptop apart, got a number/manufacturer of the fan but couldn't test it for a dead spot on the motor, I had no multimeter handy. The space between the fan and the heatsink was full of dust. Cleared all of that and its not on all the time now, making a nasty noise, its gone back to its old 'new state' of only powering up per cpu or to cool down on idle. I'm having a real problem sourcing a fan, all I can get hold of is the complete assembly (cover/subassembly) second hand. Of course if its second hand and they are poor motors it won't last long. Does anyone know a place that just stocks fans, new? I've tried ebay of course and pchub.com, plus various others (laptopfans.co.uk etc.)

This laptop being cheap isn't well supported, if at all with most components / assemblies being second hand from stripped laptops.

Sure sucks buying a 500 laptop and 2 years later i'm facing a burnout. What about contacting Compaq, but I'm sure they will give me a silly price!

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I recently disabled both screens on my laptop, how can i reset that. Thank You

A:laptop problems

both screens?????

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I recently purchased a VGA cable, in the hopes of connecting my laptop to my LCD TV. Both have VGA ports, so I assumed this would be fine. However, I tried connecting the two, and when I plug the VGA cable into the laptop, the laptop screen goes black, and I cannot do anything with it. It remains black when I unplug the cable. There is also no signal to my TV, so I can't see what I'm doing there. I was wondering how I would fix this.

Many thanks.

A:VGA Laptop to TV problems.

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First of all, hello to everyone here. This is my first post on these forums, but I have been avidly reading the fabulous tips and info provided here. I am planning on getting a new PC in January with Vista on it, but for now, the problem I am having is on a friends' laptop, and he is requesting my assistance in fixing it.

When trying to load Internet Explorer (IE7), the 'spinning blue circle' pointer shows for a few seconds, then stops, and no IE window opens. It would appear that IE failed to load, but gave no error message.

On checking the task manager, however, I found that there were 40-50 iexplore.exe processes running. I promptly ended every iexplore.exe task, and tried again, only to have the same result, and 1 iexplore.exe process showing in task manager.

I decided to install IE8 Beta, to see if this cured the problem, and following the necessary reboot, IE actually loaded and appeared to work fine. I thought the problem was fixed, but an hour later, my friend phoned to say he was having the same problem again. He had turned on his laptop (1-month old Dell), and tried to load IE without success. He looked in Task Manager and found 6 iexplore.exe processes running. He said he had tried to load IE twice since turning his laptop on, not 6 times.

It seems that something is trying to load IE repeatedly, but I am unable to figure out what or why. I could not find anything odd in the startup programs, and a spyware/virus check was negative.

I am going round to ... Read more

A:IE Problems on a laptop

One of the reasons why I switched to FF here at the office was because of that problem, even though I am running XP Pro w/SP3 here so I'll be interested to see the answers on this problem.

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I have a relatively new laptop (bought in September), Acer Laptop Aspire E5-573G-56RG Intel Core i5 5200U (2.20 GHz) 8 GB Memory 1 TB HDD. I have had quite a few problems, some of which I have already mentioned in this forum. I shall be in the USA in February for a few weeks, and hope that the guarantee would cover whatever is wrong with the laptop.

I have bought many laptops in the past: HP, Dell and Acer (this is the third one; the other two are working fine on the same network and modem-Fritzbox 7390) for me and for my friends and family, and have never had such problems. What I need to know is how to convince Acer that something, indeed, is wrong, and if there are any tests which I can undertake to show them that this was not working as expected. I bought it from Newegg. The network speed on all the laptops is about the same

The problems are multifold and occur with all of the browsers: Edge, IE11, Firefox and Chrome. Extremely slow browsing, great difficulty in attaching any attachments, normally small, to emails (I normally use Gmail, but same thing happens with Yahoo). Sometimes, the files can be attached after an inordinate amount of time, but usually I get a message saying attachment failure. I can attach it to the same email on another laptop! Many sites can not be opened, again not always but many times.

I have windows defender as the anti virus, have cleaned it with malwarbytes anti malware, spybot s&d, superantispyware, and ccleaner (all free versions). Su... Read more

A:New laptop, quite a few problems

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I have an HP laptop, bought it used on Amazon. After installing updates, the laptop refused to turn back on. There's a blue screen, and first it says, "Diagnosing your HP Laptop" then, "Preparing Automatic Repair Tool". That's as far as it gets. It won't download the tool, and neither can I access the start menu or anything else. I'm so upset, as it's my first laptop, and I've always wanted one. Please help. It runs on Windows 8.

A:HP Laptop Problems

model of the laptop

d/load and run the h/drive makers dos diagnostic utility on the h/drive


did it come with a warranty from amazon

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Allrighty, well to start, I have a toshiba laptop running XP, the screen is dead or something, I'm not sure what's wrong with that part, the screen just doesnn't do anything, but that's not the problem I need fixed right now. What I did was hook it up to a standard plug and play monitor. now, for some stupid reason, when I was in XP I enabled the plug and play monitor, this made it the second screen.... but I can't see the primary screen now because that's not what's displayed on the plug and play monitor like it used to. I need to know if there's a way to disable that plug and play monitor so I can see my main desktop again, and then I'll see if I can't fix the laptop screen being blank. If I had another laptop here I'd just figure out how to do it without a mouse, by copying my actions from one comp to the other, but I don't. Please help me, I'm getting really frustrated...

A:Laptop problems

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My laptop keeps having this really annoying problem of locking up then the screen goes black, it doesn't turn off, it's on.. it's just ... black...

I then have to hold in the power button until it restarts. In Control Panel<Admin Tools<Event Viewer<System and there aren't any errors... Anyone know what's going on? This is a Gateway MX6448 if that helps any.



A:Laptop problems.

It suggests a hardware issue to me.

When you say the screen goes black, are you saying that the backlight goes out but the screen image (although frozen) is still just visible?

Or is the screen "black" but the backlight is on behind it.

I suspect the latter, which indicates that there is a hardware fault that locks up, the paucity of event logs would also support that.

Is it still under warranty?

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I got a used Tiny A440 P3 1Ghz laptop that i bought off eBay for 420 2yrs ago, it come with Win ME and then i upgraded to Win XP. Over the past 6 months its had problems with it overheating / blue screen failures after about a hr of use. It would blue screen up (ie halt) then reset itself and fail to start up on the reset. Ive opened it up, and the fan on the chip is working as advertised, but not all the time. I have considered taking the fan appart to see if i can hard wire it so its on when the laptop is on.

Does anyone know any places that can take a look at this, or is it worth selling it on eBay for 200 or something. Its the DVD drive version. Parts are not going to be common, so im unsure.

Ive considered some kind of extra fan to blow into the cooling duct, but i think its a bit excessive.

Apart from moving to the south pole, im stuck for idea's..

A:Laptop problems / help.?

Please do not double post. Reply to this post: http://forums.techguy.org/showthread.php?p=2343318

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Fujitsu lifebook ah512- windows 8
I have had this laptop for the last 2 weeks, brand new, working fine.
Last night it started an automated update restart during which it crashed twice.
After ther update & since, it has repeatedly & constantly crashed after a minute of switching on (whether logged on yet or not).
When it crashes it shows a blue screen saying there's a problem with the pc & needs to be restarted. When the error report sometimes gets a chance to show, its

A:problems with new laptop

(Mobile doesn't like this site)
.... the files at fault are;

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I have a laptop that I am trying to figure out which originally seemed to have a faulty screen as it was not working although it would be OK with an external screen.
I have't been able to do much with it cos it keeps switching itself off after a couple of mins, when it does the charger led on the front flashes orange,
The laptop is a Toshiba 6000 with Win 98SE.
The flashing charger light seems to suggest overheating although it continues hours after I switch the machine off. Whether this model was prone to overheating I don't know. The light flashes even when the charger is not connected.
As well as the screen not working it has not recognised the sound chip or the modem when I check device manager, I did manage to load the drivers for the graphics......eventually.
I feel as tho I am going in circles right now . so any help would be welcome.

A:Laptop problems

Found this:
Make sure that the laptop computer has been switched to External display mode when you connect the keylite. You will know you are in this mode because the laptop display will go blank. If you are not sure how to do this please refer to the manual for the computer. The following are some typical ways to switch video modes on a laptop. See also Laptop VGA mode switching.
HOTKEYS - The majority of laptop computers use a HOTKEY combination to switch the computer among it's supported video display modes. An "Fn" key is typical - used in combination with a function key ( F1-F10). .
SOFTWARE- Some Laptops us a piece of software to change the modes. This is usually accompanied by a re-booting of the machine. There may be a tab in the Display Properties or in the Start/Programs menu for your laptop. Some laptops require making this setting in the BIOS Setup.
AUTO-DETECT - Some laptops try to auto-detect whether there is a monitor attached to the external VGA port, and will switch to it if there is when you boot up the laptop.

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I have a sony Vaio notebook I purchased in 2004...I ran with it for a couple years then it was un-predictable (started up weird), I put new ram in it about a year ago.

When I start it up now it goes straight to a blue screen and says:

"A problem has been detected and windows has been shut down to prevent damage to your computer"


if this is the first time you've seen this stop error screen....ETC (more writing)
anyone have this problem or know what's up?
Thanks in advance


A:Laptop problems

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I've a Dell XPS 17 l702x Windows 7 ( 64 bit ) for a long time, finally it said stop, the hard drive burned out, but i just bought 2 new harddrives and installed them, and now the only problem is that i need the 'Dell XPS 17 l702x drivers and utilities 64 bit' DVD.set.Only to when i am half done installing windows it pops up, and says that  need the DVD to install drivers and there and i am stuf and cant get furtherI. I've looked everywhere and i can only find something what appears to be drivers, but they are all individual downloads and i dont know if i can use that for anything, i dont know if the can be made into a  'Start up DVD'`? . But  if so then i have no idea how to do it.What i was thinking of if anyone out there know a place where i can buy the DVD installation set or anything?..Any info helps, i really want this laptop working again, right now i am stuck using this slow laptop made for school work, checking news and stuff, and it not that fun, hehe!. 

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Hey, My friend is having computer problems. She's running an Acer Aspire $GB / 500Gb HDD. A few days ago she realized it went from 49GB to almost 500Gb- Now It is back to 63Gb (Just since I've been working on this. I have no idea what has happened. I did close down java startup. I downloaded Hijack & when I run it the logfile comes up blank. I see a lot of "missing file" things,and a few search asst. but I can't get it to copy for here & when I hit the analize this button it says there is no internet connection - which obviously we DO have. I will post the DDS file below.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16470 BrowserJavaVersion: 10.9.2
Run by Kim at 16:53:51 on 2013-03-26
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3767.965 [GMT -4:00]
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe... Read more

A:Laptop problems


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just bought a used Dell latitude CPx, worked great for two weeks all I did was try to get it on my wireless internet at home. Now it's dead. Put a different, fully charged battery in it, still won't work. When I press the power button I see the power indicator light up then all three light son the laptop for shift lock , caps lock, numbers lock come on at the same time, they all stay on for about 3 seconds along with the power indicator, then it shuts down.

A:laptop problems

Sounds like a major hardware problem, as software will not come into play until it's at least passed the POST (Power On Self Test) which it's not doing.

Laptops are not easily serviceable, so not sure what help can be given apart from suggesting it goes into a repair shop. Problem is with a laptop of that age, repairs may be uneconomic.

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Hi, everyone, i have an issue with a laptop. I got it with the knowledge that its slow and i was too clean it up for my friend.I thought i would be an easy install of a few programs and a few scans and done. But, that is not the case! He used the laptop for gaming and surfing the net, music/video downloads and school assignments. His father also used it for business.When i open IE its loads slow, pictures wouldnt load on websites and then i was googling on it for programs. I found out a major problem, when i would search for stuff and then click on the website, instead of the page opening it would open a type of go.google page and then redirect to an advertisement and/or search page. I cant do anything on the internet cause it always happens. I have never seen this kind of problem. I have worked with Antivirus 2009 blocks and easily fixed it but NOTHING like this.I have scanned with NOD 32(Up-to-date) numerous times, CCleaner and a few other small programs i usually use. I cleaned up over 10 viruses, and i thought it would work fine! WRONG! Same problem!I search the Add/Remove utility and found about 4 malware(i.e) programs on the laptop. I uninstalled 2 successfully. Command(first program) it didnt show the size and when i tryed uninstalling it it failed to do so. Also there was a program called Network Monitor same problem except it showed it was 0.9mb in size and there was a folder with that name in the C Drive but it was empty. Two other programs successf... Read more

A:HELP! My Laptop has problems with pop-ups.

Hello Policja,This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.1. Download this file - combofix.exe http://download.bleepingcomputer.com/sUBs/ComboFix.exe http://www.forospyware.com/sUBs/ComboFix.exe http://subs.geekstogo.com/ComboFix.exe2. Double click combofix.exe & follow the prompts.3. When finished, it will produce a log for you. Post that log in your next reply please, along with a new HijackThis log.Note:Do not mouseclick combofix's window while it's running. That may cause it to stall.Thanks,tea

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this is my first post on here so i hope i get it right
so i have a sony bravia 40 inch tv that i want to use as a monitor for my acer aspire 5535
i have a vga cable which should work fine since the tv has a vga in and laptop a vga out or whichever way they go
from what i knew it would work fine just plug it in put the tv on pc input and it should work and it did the first time now i havent changed anything but the tv doesnt reconize there is somethign pluged in so the pc input option is greyed out,
i can connect it to other tvs simply by pluging it in and on another computer monitor but it just doesnt seem to want to work again for my sony bravia
any ideas on how to fix it?
ive been at it for weeks

A:laptop to tv problems

On Laptops you usually toggle the FN + one of F keys - should have an image of a screen on
the toggle is usually - not in this order

Laptop + VGA output
VGA Output only

But you say it works on other monitors without doing that - usually the default on boot is laptop only

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Toshiba Equium M40x

I am trying to reload windows but I am unable to boot from the windows disk.
I have tried booting from external usb and still no joy, have also tried a different drive, still will not recognise the cd drive a a boot device.

I have tried to check the bios settings for boot priority but am unable to enter due to a password being set, possibly from toshiba.

Can anyone give me any assistance in solving this issue please.



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My dad's laptop, which runs Vista, keeps detecting Trojans/Spyware. He had no protection on the laptop and was accessing the web. I ran the programs suggested in the sticky thread but could only get the DDS log to work. The Gmer program would not run. It ran fine on my XP based PC. Here's the DDS log.

DDS (Ver_09-06-26.01) - NTFSx86
Run by patrik at 12:21:10.55 on Thu 07/09/2009
Internet Explorer: 7.0.6001.18000
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2814.1532 [GMT -7:00]

SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Lavasoft Ad-Watch Live! *enabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Prog... Read more

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