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System Image Recovery allow me to identify & restore individual files?

Q: System Image Recovery allow me to identify & restore individual files?

My question is similar. I'm new to Win7-64. I want to back up the entire system but will System Image Restore allow me to identify and restore individual files? Win7's normal back up function does that, but it doesn't save the OS and programs.


Preferred Solution: System Image Recovery allow me to identify & restore individual files?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: System Image Recovery allow me to identify & restore individual files?

Hello Mark, and welcome to Seven Forums.

Sorry, but when doing a System Image Recovery, you will not be able to pick and choose individual files and folders. It's an all or none deal.

However, you could use the tutorial below to manaully extract individual files and folders from within the system image if you like.System Image - Extract Files Using Disk Management
Hope this helps,

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Is it possible to resotre individual files from a full Image Backup? I Created a System Image. If this is possible, how is it done?

A:Can you restore individual files from Full Image backup

You certainly can with commercial products like Acronis, but I don't know about the Windows product. I would guess you can--if you can't, that would be a major shortcoming.

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Can someone provide some detail about the differences in
content between Win7 system repair disc, system restore point and system image?
And perhaps I should add Dell ISO recovery image to the list.  I don't know (yet) if that is different from the Win7 system image option, or if the latter invokes the Dell ISO recovery image program instead.  If it matters, I have a Dell Precision
5510 laptop.
At the very least, is each option a superset of the other, perhaps in the order that I specify above?
Ideally, what are the folder names that each contains, if indeed their content can be described by complete folders?
I am trying to determine which of those options I need to create in order to have
complete recovery capability.
I have read the following support.microsoft.com articles:
Those descriptions are indequate for my purposes, in part because of differences in terminology.
For example, the System Recovery Disc option "can help you repair Windows", whereas the System Restore (Point) option "restores your computer's
system files".
In that context, are "Windows" and "system files" synonyms content-wise; or is one a superset of the other; or do they have some non-overlapping content?
I suspect that the System Recovery Disc contains only "Windows"... Read more

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Hi guys, I have a problem with my Win7 x64 installation. I have played with a Playstation3 HDD and I have really screwed my win7 partition table.

I have tried booting with the setup dvd and tried everything there (startup repair, bootfix from cmd, etc) but nothing seems to work.

I have next booted Hiren's Live XP and I can see my partitions (btw what is the small 100mb partition called system reserved?). I have found a folder called Recovery on my boot partition which contains a large file called winre.wim, can I use this to restore my boot from System Image Recovery ? If yes, how do I do that? (remember that win setup doesn't see my partitions) I have copied the whole recovery folder to an usb stick, but when I get to System Image recovery it doesn't find it...

Please help!

Thanks in advance.

LE: (thanks mod for proper edit of the post)

A:Can I use this to restore my boot from System Image Recovery ?

You can't boot into Windows? If so post a screen shot of your disk management window.

How to Post a Screenshot in Seven Forums - Windows 7 Forums

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I noticed that when I made my first Backup image (per Win 7 OS and not third party software) that it created a system restore point. If I wanted to delete all system restore points will I still be able to use that recovery image should I need it? In other words, are the OS-created images and system restore somehow integrated and dependant upon one another? I think the answwer is no, but I want to make sure just in case.

FWIW, i installed Acronis True Image 2010 and would like to disable system restore altogether once I get the feel for this OS


A:Recovery Image and System Restore Point

They are separate. You can make on schedule,: Just image or just restore or just a copy of your files (back up and save)

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I have tried unsuccessfully to do a Factory Image Restore on my Dell Inspiron laptop with Windows 7 but that's not a choice on the Factory Image Restore welcome screen. So, I thought I would try using my System Recovery disks if possible. I'm not that computer literate but could you help with the proper steps to take? Thanks!

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Mod Edit:  Merged separate topics re same issues/system - Hamluis.
Wife's 64-bit Vista HP laptop, which has been junk ever since we got it a few years ago, is stuck on the latest Microsoft update.  Everytime we try to start the laptop, it goes to the update screen, gets to update #3 of 3, then says "welcome" very quickly, before saying "Windows is now shutting down".  Then, it doesn't shut down.  The screen goes black, briefly, and the cycle starts over.  I've tried starting in Safe Mode (all 3 options), and still get stuck on the update cycle. 
I did a disk check.  Took hours, but didn't help. 
I went to system recovery, and then selected system restore, but it said I had to leave system recovery to start system restore, but didn't explain how to get to system restore w/o going through system recovery.
When I did get a pop-up that asked if I wanted to restore to an earlier date, I clicked "yes", but nothing happened.
At one point, I got somewhere that asked for a password, but she has no idea what the password is.  We tried all her usual passwords.
Now, I do have an external HD which I backed up her laptop with, several months ago, but I have no idea if that will help, or how?  And would she lose anything since that back-up, if we were able to use that?
I can't download anything on her laptop, and can't ever get to the start button.
It worked when she first turned it on this morning, but she has this weather add-on tha... Read more

A:If I do System Recovery, Will backup files restore current files/settings?

Update:  Still not working, but I was able to get to the recovery screen, and I am currently backing up to an external HD.  Any way I can use this to get the laptop going again?  Or, if I do system recovery, returning to factory settings, can I then use this backup to recover everything?
I've never had to use a backup for anything...

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Not as simple as the title sounds. Believe me.

To start: I did a complete backup of my system a month ago. I saved it on an external HD. There are three directories: Backup (Date) with two VHD files in this directory, Catalog, SPPMetadataCache and a file entitled MediaID. Well, about a week ago, I was having a hard time logging on to the system. I would get to the password and the system would not allow any keyboard entry and would not respond to Ctrl-Alt-Del. After a few attempts to figurer out the problem, I decided to do an image restore. When attempting this through the Control Panel, system repair disc and Windows 7 Installation disc, nothing worked because none of them recognized the VHD files. (I should add here that this is Windows 7 Ultimate on a two 1 Terabyte drive system in Raid 0 array - ). Well, I reformatted the drives so I now have drive C: and D: and have the absolute minimal installation of Windows 7 Ult. on the computer. In doing some research I found that I could view the files with Windows Virtual Hard Drive and all the files are still there. So, this brings me to the question:

Can I (and if I can, how do I) restore the original backup of one month ago to the system?

I have read that Windows Virtual Hard Drive has a limit of 172 Gb so that might not work as the backup is 214Gb in size. I have downloaded Virtual Box in case I need it. My main concern is to return the system to original configuration (sans the Raid array) without having... Read more

A:Help with a complete system image restore from VHD files?

Hello Don, and welcome to Seven Forums.

If you did a system image backup, then you should be able to do a system image recovery at boot to restore the image backup with the date you want.

Hope this helps for now,

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This has been driving me crazy, I hope someone can help!

In updating to a larger system disk on Lenovo T400, I restored from an Acronis image backup. All appeared normal, including applications, except Win 7 did not recognize the signatures on its services, such as Task Manager ("do you want to allow the following programs to make changes...?"), and some services, such as Windows Search, did not work. Running sfc /scannow found multiple corrupt system files that could not be repaired. sfc /scannow finds no corrupt files on the source hard drive.

I have since replicated the problem with multiple virgin disks, two different T400s, and using multiple backup programs (Acronis 13 image backup and disk clone, Paragon disk clone, and Windows image backup restore). I even went back to the original system disk which I had saved, same problem. Updating the BIOS to latest version was no help. I am completely unable to make an image backup from my current (or saved) hard disk and successfully restore it without the same problem every time. sfc /scannow finds no corrupt files on my current hard drive.

I have been routinely recovering image backups with Acronis since Nov 2009 with no problems. This just cropped up in late November 2012.

A:Corrupt system files after image restore

Problem has been resolved. Was attempting to restore to non-Lenovo hard disks -- Lenovo disks have a special firmware load. Turns out when you do this restore, "almost everything" works just fine.

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After doing the initial Backup, as files change on my Computer (Updates, more new files, edit old files), how do I save - backup so the old original Backup is changed accordingly without my having to do a complete Backup every time?

In other words does Backup identify new files and just copy them instead of a complete repeat of a total new Backup?


I have two Windows 7 machines, 1. 32 bit windows Home edition & 2. Windows 64 bit Ultimate. Is it the same method for both?


A:Backup & Restore Individual files?

What app do you use?

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I used HP Recovery Manager to back up all my data files before a full System Recovery and now I can't restore the backed up files.  Recovery Manager saved all files as .wim files and no one at HP tech support knows how to restore these files.  I have copies the files to my desktop but can't access the data.  How do I convert these back to music, photo, document files and then restore them to my document folders?

A:Restore .wim files after a System Recovery


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Copying and pasting this from the HP board I originally posted it on as I've got a lot more faith in you lot.
This is from my boss' wife's HP Pavilion a6110n, she'd managed to fry the OS so badly it couldn't get past the automated system diagnostic page.

Had to run a system recovery this afternoon, not too happy about it. When given the option to backup all the files beforehand I was overjoyed, and plugged in a brand new usb hard drive for it to dump all my info on. After an hour or so (took FOREVER to copy everything) I disconnected the drive before letting it run the system recovery. Now that I have the pc running again, how do I go about recovering all my info? When I plug the 320 gb drive in it shows up as an empty 290 gb drive (J: )... there is a Recovery (D: ) partition of 8 gigs but neither can be used with the backup recovery program.

What exactly was I able to save from the drive before the recovery?
How do I get it back?

thank you
Click to expand...

used the "File Backup Program" in Recovery manager.

so am I SOL? I've never had to pull from a backup before, this is the first time I'm attempting to re-import any info after a system recovery so I'm a bit lost. Any help would be greatly appreciated...


A:How to restore files after System Recovery?

what is on the D partition - anything you can copy?

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I had to do a system restore on my laptop.  I was asked to backup all of my documents, pictures, videos etc and I did so using the Cyberlink software.  I restored my computer back to windows 7 first and tried to install my files with no success so I upgraded back to windows 10 and still had no success.   After the system restore I tried to reinstall all of my files and I got the error message shortly after the restore process that the file(s) could not be restored.  This message appeared from file 53 through the remaining files totalling 144. I had some very important documents on this computer that I would not know how to get copies of.  How can I recover my documents and files? 

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I have recovered my files (PC Recovery and Recuva) after performing a system recovery. I don't know where to put the system files. My system is Microsoft Windows XP Home Edition Version 2002 Service Pack 2. My computer is a Compaq Presario AMD Sempron Processor.

A:Restore files after system recovery

Hi .

Are you saying that you used recovery software...to recover system files from a partition you could not access or read?

I don't believe those system files will be of any value to you. Recovery software is designed to allow users to recovery data files, not system files.

System files are complex and will not function properly without the proper settings and attendant registry items.

Data files are simple and can be recovered, moved, etc...with no problem.


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So basically I got off my computer earlier to let me mom use it, and I had to reboot it first, and I assumed she knew how to start it (there is a trick to ours), and SOMEHOW I guess she initiated the System Recovery and made the only user account accessible HP_Owner. I really need to get my user account back, cause I have a lot of important stuff on there, like stuff that I do for work, and I'm screwed if I don't get that stuff back. The files all still seem to be there, but I don't want to do anything to mess them up.

A:Restore Settings And Files After System Recovery

It depends on what sort of recovery she did. Open up Windows Explorer (Start...Run...type in "explorer.exe" (without the quotes) and press Enter).

In the left hand pane, locate My Computer and click on the + sign next to it.
Then, click on the + sign next to your C: drive
Then, click on the + sign next to the folder named "Documents and Settings"

What are the folders located there? At a minimum there should be an All Users folder, a Default User folder, and the HP_Owner folder. Are there any others?

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How does one delete individual system restore points without corrupting any other restore point or without deleting them all?

Also, will my system delete restore points over time - if so is it possible to back up restore points and how do I do it (if I can I wish to save them to my Pen Drive)

One Off Topic Question:
What are all the name one can give to a Pen Drive and what is the most accurate?

Sorry about my spelling - I'm only 14.

A:Deleting Individual System Restore Points

Hello Minor Will

One cannot delete individual restore point, this is by design. You can delete all restore points except the 3 newest using Disk Clean Up but no you cannot delete individual points. I believe that Vista is programmed to delete all restore points after 4,294,967,295 seconds or 136 Years, XP was previously 90 Days.

1. Open up the back up and restore center
Start\Control Panel\System and Maintenance\Backup and Restore Center\Change Settings
2. Select Change back up settings
3. Then select where you want the backups to be stored to



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Ok, on oct 26th I must have had a bad virus and my computer got turned off before I could get it off using my virus program or spyware program. I tried everything, but it just kept rebooting after making it to the login screen. I could not get it to start up in safe mode, I could not find my system disk. I have several external hds and I was able to do a system image restore from july. However, every file, favorite places, picts, videos ect. ( and it was alot) from July to Oct 26th is gone I guess?

Which leads me to my question is their anyway to get them back?

Another strange thing it that when I try a restore there is a 10/26 backup but it fails.

Is there a way to undo last image restore? I have made a system disk and have a new win 7 boot disk. If I could just get it to undo last image restore then I might could use these disks to get back to that day.

I would think that Win7 would automatically make some kind of back up when I uploaded the image, but where would it store it and what would it be called?

I know with vista I use to restore backups from 1 day earlier and there was a calendar that would allow me to pick the date. I would backup everytime I rebooted. I know I rebooted on many ocasions between July and Oct 26th. I even backed uped some files on Oct 10th.

Any help would be appreciated.

Thank You


A:System crash - Image Restore - Lost initial Files - How to get back?

Did you restore an image of the exact Data you had on your previous Operating system?
(Did it have your media and favourite places etc which you are trying to get back?)

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I used system recovery's backup tool to backup my personal files including my inbox for Windows Mail. When I tried to import the files into my new inbox after recovery, the file type for just plain old Windows Mail is not listed. Therefore the import tool doesn't see the files in the backed up Inbox. It shows Windows 7 and Windows Outlook, but not plain Jane Windows Mail. I did everything right and I have a complete backup, but now can not restore my messages because the Import tool doesn't have the correct file type. In the backed up folder all the files are .eml type. What can I do? I am running Windows Vista 64 bit.

A:Can't restore inbox files from system recovery backup

Can you take a screenshot of what you are seeing?

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I was silly enough to download this suspiscious zip file. I didnt unzip it but after the next day, I found that many program exes dont work anymore. For example Adobe, all microsoft word, excel, visio (asks me for office cd), antivir program, access IBM, etc. So I guess its this virus that ruins up most of the main programs.

Does anyone have a clue what this virus is? I used "AntiVir guard" to scan but only detected some Blackbox.java which i think is just some minor thing, and its deleted. I also deleted that zip file btw. Any idea how to fix this problem?
Logfile of HijackThis v1.99.1
Scan saved at 11:05:26 PM, on 6/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\... Read more

A:Help on system restore and identify possible virus

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I'm using Windows Home Premium x64, and I want to delete a single file from a backup created by system protection. When I open a restore point, It takes me to an address like "\\localhost\C$\@GMT-2012.03.14-xx.xx.xx" I can see and open all of the files on that folder, such as like play videos from it, but I cannot delete anything from it. When I try to access the folder through disk management, access is denied. how do I go about deleting individual files from the backups?

A:How do I delete individual files created by system protection?

Hello Bhootnat, and welcome to Seven Forums.

A restore point is different than a backup. You will not be able to delete a specific file included in a restore point. Any attempt to mess with a restore point like that would most likely end with the restore point no longer able to be selected to be used when doing a system restore.

Instead, you could only delete specific restore points if you like.

System Protection Restore Points - Delete

Hope this helps,

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I've been dual-booting Windows 8 Pro and Windows 7 Ultimate, but a while back my Windows 8 kind of went "South" and wouldn't boot at all (I got an error message that a device was "not attached"). I have a recent system image on an external USB hard drive, but when I boot to "system recovery" using my repair disk it can't seem to find my USB drive at all.

The tutorials here mention installing a SATA driver to access disks that are not recognized, but this doesn't seem to be the case.

Any suggestions?

A:System Image Recovery can't find Image on USB Drive

Hello Philppo,

Double check to make sure that your BIOS or UEFI settings are set to be able to read from USB drives at boot.

Hope this helps,

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Hi everyone,

I recently purchased a Dell Windows RT tablet from someone. It had the problem of not starting anymore. I managed to get my hands on a Windows RT 8.0 Recovery USB Image for this type of tablet. I used a Imaging tool to install this image on a USB drive.
I booted with this and I could access the Advanced recovery options. I started the Command Prompt and launched Diskpart. I saw all of the partitions where gone. So I used Diskpart to re-install all of the partitions using the Microsoft standard.
It looks like this:

convert gpt
create partition primary size=450
set id=DE94BBA4-06D1-4D40-A16A-BFD50179D6AC
gpt attributes=0x8000000000000001
format quick fs=ntfs label="Windows RE tools"
assign letter=T
create partition efi size=200
format quick fs=fat32 label="System"
assign letter=S
create partition msr size=128
create partition primary
shrink minimum=4200
gpt attributes=0x0000000000000000
format quick fs=ntfs label="Windows"
assign letter=W
create partition primary
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
gpt attributes=0x8000000000000001
format quick fs=ntfs label="Recovery image"
assign letter=R

All went well. After recreating the partitions, I used DISM to deploy the *.wim image on the USB drive to the Windows partition and installed the bootloader afterwards. The tablet was fixed after this :) I installed Windows RT 8.0 and updated to Windows
8.1... Read more

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I have a Windows 10 system image created with the Windows 7 Backup - Create System Image. My PC does not have a CD drive. I've tried creating a USB and SD cards, but they won't boot. I have access to a WHS 2011 system with the hotfix to allow it to backup
Windows 10 PC's. WHS can create a USB restore key on a USB stick. Can I use the WHS 2011 stand alone restore key to restore a Windows 7 system image?

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I want to restore my system to yesterday but the only restore point shown is 6-month old system image restore point. Are there any hidden restore points? And, how can I access them?

A:System Restore only shows an Image Restore Point

Generally system restore will show all the available restore points.
This kind of thing can usually be explained away by the use of a system optimizing or cleaner type program wiping system restore points as they are created. Generally you should have one for every windows update you've applied at the very least.
If they are not there system restore has been disabled on your system. Or something, or someone has been removing them.

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I've made a restore point using system restore and saved the image onto my external HDD and later restored it to its factory state using Dell Local Backup.

However, now that I want to restore from the image on my external HDD, I can't find the entry in system restore since I've restored my system using Dell Local Backup and it probably deleted the entry.

Can anyone help me with this please?


A:Restore from an image without an entry present in System Restore

Restore Point
System Restore Point - Create
System image
Backup Complete Computer - Create an Image Backup

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Hi everyone,

I have been trying to restore to a system image located on my had drive, i boot up into the recovery tool and select system image recovery, Once the box opens up it begins searching for an image to restore to. But every time i get an error saying windows can not find a system image on your computer. It says attach the back up hard drive to the computer and try again. It will never detect my backup image, but it detects my hard-drive. I don't know what I'm doing wrong.

The folder with the image is called Windowsimagebackup. there is nothing else on the hard drive but that.

Any help would be appreciated.

Windows 8.1 pro

A:System Image restore cannot detect image

Any help would be appreciated.

Did you try to boot from the drive ?

Have you tried Macrium Reflect ?

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i have a problem of windows error recovery as i have been using win7 image provided by MNC .So now i came for onsite suport presently in cameroon . after getting this i tried with system recovery options..there i got 2 options . 1 is recovery tools asking me select operaring system but actually no operating system coming in the list . 2 is restore your computer using a system image that you created earlier. From above options obviously i selected 2nd one ..from that i have 1 is load drivers(that i dont have , company installs software centrally..no disc image) 2 is next ..obviously i chose next ..after selecting i got popup that Re-image your computer why because windows cannot find a system image on this computer ( either retry with dvd or cancel). i have chosen Cancel . Now it is saying that reimage your PC . i have a option that select system image..from there ..i have to chose advanced or refresh (have to put external image device.that i dont have)..i chosen advanced..pls guide me what exactly happend and my company has little support to offer in cameroon... pls post correct solution..

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Although I have been able to make a full disk image using the built in "system image" option, I can not find any way to restore it. The recovery options only point to system restore and refresh PC. I'm navigating to <control panel> and then <file history> to access the recovery options. I can not find any restore from system image option anywhere.
Am I missing something, or is it deliberately missing in the Enterprise editions ? If so is there any way I can restore the backup image ?

A:Recovery in W8.1 Enterprise. Can't find image restore.

Boot from recovery or install media. Then take the System Image Recovery option in Advanced Options. That should work.

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I have an Inspiron laptop & decided to wipe it clean.  After a lot of messing around following all the different instructions on the Dell site that didn't work, I managed to reinstall Windows 10 to the Factory image using recovery media.
Anyway the laptop was working but we turned it off overnight & now it won't boot up.  It stays on the Dell logo, it tried to do a repair itself but wouldn't work.
Any ideas please, this is driving me mad after spending hours on it already.

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I experienced a serious problem over the weekend that is forcing me to restore my system using the Win7 (64 bit Home Premium) "System Image Recovery" tool. I'll cut to the chase because I cannot, unfortunately, access any of my system restore points nor is startup repair working.

My computer has 4 different hard drives. On the c: drive, I only keep the Win7 OS and my various programs. All my other files and data are stored in the other 3 HD's (my data only hard drives).

On one of these HD's I have a System Image from about 2 months ago. I would like to restore this image using the Win7 "System Image Recovery" tool. However, there are various other files and data on this HD in addition to the System Image I would like to restore.

If I use the Win7 "System Image Recovery" tool, will it only restore my c: drive (which is what I want) or will it restore all HD's to their original state from 2 months ago?

I plan on unplugging all of the HD's during the restore process except the c: drive and the backup drive containing the image. However, I do not want to lose any newer files on the backup drive containing the System Image.

Will I be able to restore my c: drive using "System Image Recovery" without losing any new files/data on my backup drive containing the recovery image?

A:System Image Recovery - Does it recover just the system volume or all volumes in the system?

It will only restore the drive that the image was taken from.

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Hallo, I need to restrore a disk image created with onekey backup from my home laptop g500 to a usb hard disk. But the laptow died and i didn't have any lenovo pc at home. At office we have some brand new thinkcenter. Hoping to recover my G500 hd,  i have installed onekey and made a disk image... but if  i try to test the  restore i have a error, okr ask me to reboot, i think to search for  the recovery partition... How can i tell onekey restore to read the backup i have done? Thank'sMarco

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I need  to clarify  as I did a Factory image restore from my  back up USB drive a week ago ( sucessfully)and want to be sure that I do not need to recreate a Recovery Partition on my laptop as this is part of the restore. When I view my laptop under disk management there are 2 Recovery D drives displaying one as Basic - Healthy OEM Partition with 24.62 GB capicity and 2.97GB free space the other one displaying as a D Drive - Basic -  NFTS File system -Healthy OEM Partition with 24.62 GB capicity and 2.97GB free space  There are 3 other drives displaying under the Title Volume without specified drive numbers- Status  - Healthy(Recovery Partition) Capacity 400 MB Free space = 400MB-Status - Healthy (EFI Partiton) Capacity 260MB   Free space = 260MB- Status -   Healthy(Recovery Partition ) Capacity 451MB  Free space =451MB as these 3 no name drives have 100% of space available do I need to do something to add data to them for recovery ?


View Solution.

A:Factory image restore and recovery partitions on laptop

Hi, The self created Recovery set won't re-create Recovery partition, but HP Recovery set DOES re-create Recovery partition. Probably you saw something similar to the following image with some no name partitions:       Please do not touch to those 3 partitions. In my case only 2. Regards.

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I need to restrore a disk image created with onekey backup from my home laptop g500 to a usb hard disk.
But the laptow died and i didn't have any lenovo pc at home.
At office we have some brand new thinkcenter. Hoping to recover my G500 hd,  i have installed onekey and made a disk image... but if  i try to test the  restore i have a error, okr ask me to reboot, i think to search for  the recovery partition...
How can i tell onekey restore to read the backup i have done?
Mod:  added system type to Subject line

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I did an update on my Surface RT - which has crashed my surface

I am trying to rectify this, online I have found apparently a https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/downloadablerecoveryimage

I have tried to download the file 4 times, which has failed to download 4 times, How can I get the download, to then try to fix my surface :(

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After HP hard drive failure, HP sent and I installed/activated the replacement hard disk, up to a Factory Install (Win 7, 64-bit).  But my efforts to restore to my System Image backup are blocked.  I managed to reach the Windows System Recovery Options panel, from where I select System Image Recovery, which successfully detects the external System Image that I previously backed up, but when I select Next to continue with the recovery, I am blocked by a message indicating that the System Image Recovery requires reformatting the disk where the Recovery Environment is running -- restart.  But neither restarting, nor HP Recovery, nor Windows Recovery, nor booting from the HP-created Windows Repair disc, nor booting from the HP-provided System Recovery discs allow me to restore from my System Image backup.   In desperation, I then formatted the C: drive, but a reboot simply re-installed the Factory image from drive D: (HP Recovery drive).

A:HP Recovery seems to block my Recovery from System Image

Hi @20pcAdmin, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are having some trouble restoring from the back you made of your data. I am happy to assist with this. Does the hard drive you are restoring to have enough free space to restore the entire back up?Are you restoring to an empty folder? Also review the following, but I am sure you are following it properly. HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)  If not try to follow the process and see if there is any change. Otherwise you may need to contact phone support. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated. 

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I recently had to return my HP Pavilion g7 Windows 8 64- bit only laptop to the manufacturer for repair under warranty. Prior to this I created a system image as the Hard Disc was going to be replaced. Having now received the repaired laptop
I have been trying to restore the saved image. I watched the microsoft video on the subject and followed the instructions implicitly. However having arrived at the point where I clicked NEXT to accept the <Use latest image> option screen and then landed on the screen entitled <RE IMAGE YOUR COMPUTER....... CHOOSE ADDITIONAL RESTORE OPTIONS> the message I then received was:

<To restore this computer Windows needs to format the drive that the Windows Recovery environment is currently running on. To continue with the restore shut down this computer and boost it from a Windows installation disc or a system repair disc and then try the restore again. If you don't have a system repair disc you can create one now.>

Well I did have one which I had prepared at the same time as I created the image system but the laptop wouldn't boot from it.................. so I went through the entire procedure again and then pressed the CREATE DISC tab. The next instruction was:

<Select a CD/DVD drive and insert a blank disc into the Drive> Ok, I did that ! Then I pressed the CREATE DISC tab.............only to get the message <System repair disc could not be created. The system cannot find file specified ( 0x80070002)>... Read more

A:System image restore & system repair disc problems

Hi, I just did a system image restore the other day, and I didn't have to use a recovery disc or go through any of those steps you mentioned.
After it scans your system for other images I presume it see's the one you made on the other external hdd. If so make sure to tick select a system image when you get to the "use the latest image available (recommended)" screen prompt. From there it should be pretty straight forward to recovery. If you see reformat/repartition drives is greyed out on the next screen prompt just ignore it and just click next.

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hi all,

my win 7 pc crapped out. its not the disk. i have an image made on acronis. i bought a new win 10 pc. whats the easiest way to get that win 7 image with all my applications onto the new win 10 desktop? i want to get rid of windows 10. i would like my image working on new pc (new hardware) as i will not have to reinstall and configure everything again.

i tried swapping the old pc disk into the new pc, but the new pc would not boot: says invalid disk. could it have something to do with the MBR or that UEFI thing?

A:System crashed, how to restore Windows7 system image into new desktop

you're going to be in a world of pain if you want to do this but have no access to the old computer. In this situation, a SYSPREP with the generalize function is run in Windows 7 to prepare it for migration to new hardware.

You can try cold turkey like you did, you may have to switch to AHCI drivers from IDE or IDE to AHCI depending on what you had before to get it to boot. The boot sector may be a problem too. If you used standard MBR in the past then check your BIOS on the new PC to see what adjustment you can make.

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Using preinstalled Win 7 Home Premium 64bit on an HP 6813w Pavilion. The original hard drive, a Hitachi HDS721010CLA332 1Tb crashed.

1) System Recovery discs was made along with a System Recovery with System Image disc.
2) A more current System Image was made on an external hard drive.

The Hitachi was replaced with the same model. Checked bios to make sure it was installed correctly.

Under System Recovery, Image Restore, Select a System Image Backup there is nothing in the table to choose from as far as a source (disc drive or external drive).

A) System Recovery (3 discs) has the HP preinstall file folder on the 3rd disc but is not read by the System Recovery program.

B) Under System Restore, Image Restore, Advanced, it asks for a network or driver to be installed. That opens up the directory of C: which is the external hard drive. Under WindowsImageBackup the computer name is identified followed by three entries:

File: BackUp 2012-09-30 180450 containging three (3) entries of

File: Catalog contains BackUp Global Catalog, Global Catalog

Doc: MediaID

B) System Image is on the external but is not accessable through the System Restore menu. Verified the external was readable by run command. The external in dos was given the C: drive designation.

It seems to me the Recovery and System Restore discs are not functional. Am not a technical person but I have taken this as far as I know how at this point.

Printed out all... Read more

A:System Image on System Restore Disk Not Reading After Crash

Looking for Recovery Discs? HP Pavilion a6813w Desktop PC - HP Customer Care (United States - English)
info at hp for recovery. the recovery partition on the old hdd is not on the new drive.

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Hi, I have never posted before, so I am trying to do this correctly. Here is a brief description of some of the strange things happening. It all began with the error messages in IE "page cannot be displayed". Was the only computer on the wireless network having problems. Started being re-directed to websites not of my choosing. The words "windows-click" were always in the new unwanted web addresses. When I tried to use the copy and paste function to manually go to the websites the paste function was disabled. I tried to do a system restore. Could pick a date but could not initialize the program. The "next" button simply would not "push". I could click it over and over and nothing. Like it wasn't even there. Disk defrag gets an error message. Disk defrag could not start. I had to post this message from a different computer because every time I would hit the post button IE would "encounter an unexpected problem and need to close". Many times I would be at a site about removing viruses and IE would abruptly shut down and just "disappear" off the screen with no error messages or warning. I was unable to install Hijackthis from my computer directly. When I burned it to a disc and tried to install it from that I received an error message saying that the disc was corrupt. My computer has been freezing completely forcing me to hard reboot. I may be paranoid but it seems that every time I take a step to fix my computer the vi... Read more

A:redirected websites, paste function disabled, system restore disabled, can't identify

Here is the Hijackthis log if neededLogfile of Trend Micro HijackThis v2.0.2Scan saved at 11:29:32 AM, on 3/31/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exeC:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Tablet.exec:\WINDOWS\system32\ZuneBusEnum.exeC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\Program Files\Analog Devices\Core\smax4pnp.exeC:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exeC... Read more

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I thought I was being clever, but I've hosed my system! I wanted to upgrade to a bigger disk. The old disk (I'll call it HD80) is an ancient 80Gb SATA I drive. The new one (HD500) is a 500MB SATA II drive. What I did was:

1. Create a partition on HD500, format it to NTFS, label it D:
2. System image backup to D:
3. Boot Puppy Linux Live USB stick
4. GParted - remove partitions on HD80, repartition, format to NTFS
5. Copy the Recovery Image folder from HD500 to HD80
6. Boot from Windows System Repair DVD
7. Try to restore the recover image to from HD80 to HD500

The recovery starts, but then fails quickly with an error "Unable to restore to backup media" error text might be slightly different from that, but I think the reason might be it's trying to recover to the drive where the recovery image is stored.

Is there any way out of this? Surely these recovery images should be portable?

A:Recovery image based disk upgrade - can't restore to backup medium

I am not quite sure what you were trying to accomplish. How did you "copy" the image in step5. Are you using Windows 7 imaging. When you repartitioned HD80 with GParted, did you remove the partition that contained the bootmgr (usually C or the system partition). That bootmgr is needed to get the recovery partition going.

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I've recently purchased a 256GB Crucial MX100 to upgrade and troubleshoot an old 90GB OCZ Vertex SSD.
I made a 90GB Partition to create my system image on a 1TB WD Elements HDD.

I succeeded in the system image restore, but when I checked "My Computer" to view the drive it only recognized it as 90GB!

I then went to Computer Management and noticed that the remaining part of the drive was partitioned and wasn't formatted.

I formatted the volume but it won't allow me to extend it and combine it with the C: drive.

The ONLY thing I did differently during the system restore was exclude a secondary WD drive before doing the restore.

Any help would be greatly appreciated. I would ideally like to not put so many write cycles on my new SSD trying to merge the partitions.

Hopefully a command in diskpart or something can resolve it. Thanks

A:System Image partitions C: drive after system restore

Fastest resolution ever!

Solution: If I didn't rush into Computer management and format the drive I would have simply been able to extend the volume.

I had to delete the volume and then the option to extend was available.

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I have been combing these forums for three days looking for a solution to my problem, with no luck. I finally decided to sign up and post a thread detailing the issue, so here goes:

ASUS Essentio CG8350
Windows 7 Home Premium x64

Basically, my stepmother wanted to install calibre so she could start pirating ebooks for her Kindle. Here's what I did.

1. Downloaded the .exe setup file, double-clicked, and got an error message that I have since forgotten the error # or quote of what it said, but basically it would not install.

2. I looked up said error number and used a fix from these forums....(Hindsight is 20/20 -- had I known this would be such a huge issue I would have told her to just keep buying her damn books at this point.) Here was the fix:

a. Go into services.msc and double-click Windows Installer.
b. Change Startup Type from "Manual" to "Disabled."
c. Restarted computer.
d. Installed stupid goddamn calibre program, which worked this time.
e. Repeated step "a." and changed Startup Type BACK to "Manual."

3. Then noticed that the internet wasn't working. Had windows scan to try and automatically fix the problem. It said there might be a problem with my Wired Network Adapter.

4. Uninstalled and reinstalled the drivers for this, no dice. Still doesn't work.

SOOOO, long story short, before everyone gets on me for posting in the wrong section of the forum.......I'm resorting to System Restore. Regular System Restore (restori... Read more

A:System Restore will not recognize System Image DVDs

If you can't otherwise resolve this, you can do a clean install from a burned ISO. Get the ISO from mydigitallife.info, burn it to a disc, install, and activate with your existing Product Key.

I'd do that before using the system image DVDs you made anyway. I assume they would only return you to factory state, even if they worked.

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Hi TechSpot,

When I boot up my base system, and proceed after completing the POST, I receive:

Windows could not start because the following file is missing or corrupt

You can attempt to repair this file by starting windows setup using the original setup CD-Rom. Select "r" at the first screen to start repair.Click to expand...

A great solution by the way is here

So, I proceed to rebooting and loading up my Windows XP Professional w/o SP disc, and loading the Recovery Console. However, when I come to select the Windows installation (1), after I type 1 and hit enter (lots of times), nothing happens, it's like my system locks up.

So, I thought I'd try a complete fresh install from the disc, but when the installer gets to the "Searching for previous versions of Microsoft Windows" it just stops here, and locks up once again.

Now, I begin to think that means my Western Digitial Caviar 160GB SATA hard disk has failed, since this all started from a hard shutdown .. the system was instructed to shutdown through Windows, but was taking longer than usual, so I used the case power button to shutdown at the same time (corrupted files..) next day, I receive the quoted error message.

Now I have messed about with ideas, but seem to get stuck when it comes to writing or deleting things from the hard disk.

What I've done:
- Attached an old Maxtor IDE hard disk to my base system, which BSOD's when I t... Read more

A:Config\System Missing - System Restore from Recovery Console HELP!

Repair isn't Recovery and vice-versa.


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Yesterday I tried to do a system restore to fix a Flash Player problem but I did not have restore points going back as far I wanted. I only had 3 Scheduled system restore point going back to March 23rd and 8 restores points done by Revo and various Flash Player install/unsintall restore point created while trying to fix said problem. I thought those 8 restore points might have deleted older scheduled ones but my maximum space hasn't been reached yet and I did not turn off system restore.

From what I read online, I have a crazy amount of space allocated to shadow storage so I was curious as to why I did not have more system points to choose from. Any ideas? Is there anything that can delete restore point besides turn system restore off?
Used 33 GB
Allocated 35GB
Maximum 87GB

Also when I went to select the disk to restore it said
Partition_1(C:) (system) Ready to restore
(Partition_1(C:) The disk cannot be found
I have two disks Partition_1 (C:) and Recovery (D:) which is the factory restore stuff and is locked so I don?t create points for this one.

The Partition_1(C:) (Missing) shows in the available disks in system protection. Should I just uncheck it?

A:System Restore Disk Space Usage and System Recovery

Hello pineapplegrunt.

Do you regularly run programs such as CCLeaner and/or Disk Cleanup? It is possible to delete restore points with these tools (and other similar ones).

I believe your problem is that System Restore points are automatically deleted, by default, after 90 days.

I believe there are ways to change this, although from the top of my head I think you have to use a third party application (to do this easily). However, it is not really recommended to keep such long system restore points, if you want an image of your drive going that far back, you probably should look into creating a backup image or something and not relying on system restore.

Can I ask what your flash player problem is, have you been able to fix that?

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I'm not sure what it's going on with my laptop but I cannot do anything when trying to upgrade or reset or reinstall or even use the system recovery partition at all.
I have been using my Dell XPS 13 (9350) for a little over a year with no problems. I use the TB15 dock via USB-C to connect to my Dell P2715Q monitor. Recently I did a reset on my computer (late February) and that's when problems started popping up. I noticed that I would get this pop-up whenever I tried to connect to the dock
After selecting "Always Connect" to both options, it would trigger a BSOD. ALWAYS.

The error is SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. According to what I researched, it is caused due to old or incompatible graphic card drivers. Even after I reinstalled the latest drivers for my dock, it didn't fix anything. So, after dealing with this annoyance longer than I could (over a month, I would just ignore the Approve Thunderbolt Devices window, I could mirror to my monitor but could not use any of the I/O ports on my dock), I decided to reset my computer once again.
This time I used the system recovery option so it would reset my computer to its factory image. After doing so, and once I logged in. I wanted to update to the latest Windows 10 build available.
The factory Windows 10 build that came pre-installed in my computer is Version 1511 (OS Build 10586.873). The latest Windows 10 build available as of today is 15063.
So I went to Settings > U... Read more

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