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XPS 15 9550 Battery Drain when plugged in (only charge if battery fully depleted)

Q: XPS 15 9550 Battery Drain when plugged in (only charge if battery fully depleted)

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging. However the battery is not charging but discharging until the laptop switches off. The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on. Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported. The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks
Andrew

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RELEVANCY SCORE 200
Preferred Solution: XPS 15 9550 Battery Drain when plugged in (only charge if battery fully depleted)

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 114.8

 My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it.  Without charge, it will never get out of this state. Problem:  Battery not recognized correctly as OEM, so won't chargeFix:  Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times.  Then leave for 15 minutes, then boot normally. Battery will now be recognized!  Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using.  I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

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RELEVANCY SCORE 110.8

My battery all of a sudden won't charge. The computer works with remaining battery (when AC is not plugged in). The computer works with the battery removed when plugged in. But if battery is in and the computer is plugged into the outlet, it does not charge the battery, nor does it recognize that it is plugged in. It only tries to run on the remaining battery. WHen the battery is in and the computer is using the AC adapter, I get a blinking white light next to the plug for the AC adapter. I have two separate batteries, and it is doing the same thing on both batteries. I have tried deleting the  Microsoft ACPI-Compliant Control Method Battery and the Microsoft AC Adapter in the Device Manager section. It didn't fix my problem. I also used HP Support Assistant's HP Battery Check diagnostic tool. It says my "battery is functioning correctly, but the AC adapter is not attached. To completely test your battery, please attache the AC Adapter." The strange thing is, my AC adapter is plugged in, but the computer thinks it is not attached. So it is not recognizing my AC adapter when the battery is in. But does recognize and use the AC adapter when the battery is removed.  Does anyone have any recommendations for a fix? Thank you!

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RELEVANCY SCORE 108.4

I am seeing a huge battery drain on my XPS 9550 within months of purchasing it.  I am using Windows 10 and on the latest patch that came out in Jan 2017.  The battery power goes from 100 to 0 within 1.5 hours of using.  When I look in the 'Battery Usage by App', I see Chrome sucking up 51% of the battery, Acrobat PDF using 23%, Word using 9%, etc. Is anyone else experiencing this? It's a shame if the delivered battery is the cause  of it all.  

A:Huge battery drain on brand new XPS 9550

Hi jnadaraj,Thanks for posting.Here is some information you may find helpful:QHow long am I able to use my Dell laptop on a fully charged battery?AMany factors affect the amount of time that a portable computer battery can deliver power before it must be recharged. These factors include the configuration (processor, memory, etc.), types of applications being run and display brightness.Dell uses industry standard benchmarks for battery run time claims. For more information on battery run times and benchmarks, the white paper, "Understanding Battery Life in Portable Computers" is available at: http://dell.to/2luVTMlhttp://dell.to/2lv55Aa

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RELEVANCY SCORE 108

My parents were redoing my "office"/mancave, and they unplugged my laptop from the surge protector I was using, and plugged it into a different one, which apparently cut off the power going to my laptop. So my battery ran down to nothing, and my computer shut itself off. Now, I'm on a different protector, but my computer won't boot all the way up. It's bringing up the safe mode prompt, and when I try to boot normally, it gets past the "Starting Windows" screen, and my cursor appears on a black screen. I can't move the cursor, either with my touchpad or with my wireless USB mouse. The fan is running, so I let it sit, hoping it would come up to the log on screen. I had breakfast and came back to no change. I held the power button until it shut off, and rebooted, this time going into safe mode, with networking.
Please don't tell me I'll have to send my laptop back into Dell for servicing, I'm sure they're sick of seeing my laptop.

A:Laptop won't boot fully after battery drain

Hi Bubbayoshi,

Please try the following steps to see if they help:

- Unplug the power cable and the battery > Hold down the power button for 8-10 seconds continuously > Plug the 'power cable back-in' > Power on the system and repeatedly tap 'space bar' (without the battery plugged in) > Highlight 'Delete Restoration Data' if prompted and tap 'Enter' > If it boots to 'Windows', you may plug the battery back-in and the system should work fine

- If the issue persists, try running 'Hardware Diagnostics' to check 'Hardware Functionality': Alienware

Hope this helps. Do reply with the findings.

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RELEVANCY SCORE 104.4

Dear forum users and Lenovo developers, I have noticed that my battery level is dropping from 82% to 81% in a couple of days while plugged in. On my setting, I didn't select the "Standby mode to lower power use whenever it's possible" option, while having set a threshold for charging up to 85%. I suspect the battery level has dropped while I put the computer in sleep mode. This happened after I upgraded the Win 10 to its Anniversary Update version recently. Should I tweak any settings around to make the power/battery level stable? Thanks!




-----------------------------------------------------------------------------TPs own: X31 (2003), X61T, X200T, Tablet 2, P50 (2016); Win 7/8.1/10, Ubuntu8.04-16.04.

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RELEVANCY SCORE 102.4

I bought mt notebook about 15 month back,Currently it is not able to fully charge only 84% battery show after fully charge.I have 3 Years ADP warranty...so what can I do for this ??

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RELEVANCY SCORE 102.4

I have been experiencing this problem for quite a while now. Whenever I plug in my laptop while it's in use, the power and battery LED lights would suddenly turn red and start blinking. Whenever that happens my battery will say it's "Plugged in, charging..." though the battery percentage continues to go down and my laptop would eventually warn me about having my power being to low and is need of charging... I have to remove the ac plug then put it back again for it to stop, though it will come back again and I would repeat the process until it's fully charged.

The battery still works and charges, it does not even drain that fast, except when I'm doing some heavy work that is in need to consume more power...

Also, I have already tried using it without the battery attached and it still works. Though recently, it blacked out when I was playing C9. I've been playing on it for 4 hours at most.

I thought that the reason this happens is because the laptop stops receiving any electricity/power, but I don't know which is at fault.

Can you please give me any idea of what may be wrong? It's really starting to annoy me...
 

A:Toshiba L745 says plugged in charging but battery continues to drain

I would suggest that you replace that battery, especially if it is over a year old
 

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RELEVANCY SCORE 101.2

I recently installed a new laptop battery. I drained it and recharged it. Now it no longer will charge to 100%. Usually in the 90's but never fully charge. The charge light never goes off like its suppose to do. Any ideas on what I can do or might not be doing greatly appreciated. This is the second new battery within a couple of months.
 

A:Laptop battery does not fully charge

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RELEVANCY SCORE 100

hi guys,
I recently purchased a 7200mah 10.8v battery from Ebay, for my toshiba m205-s4806 laptop. (to replace the 10.8v original battery)
Instead, I got a 7800mah 11.1V battery. unsurprisingly, the front LED charging light never goes green, and the charging meter (win xp) goes up to 100% but stays on "charging" without changing to "on ac power" like with my older battery. Either the battery is f**ked, or more likely - the laptop is not designed to give sufficient voltage for this battery.

Here's my question though. I can deal with the battery icon not changing, as long as I know for sure that it doesn't draw more current than a battery that reports "I'm full". I'm about to start traveling with the laptop and I need a long lasting battery that will spare my vehicle's battery as much as possible. I think that when this battery goes to the closest it's going to get to be fully charged, the computer power circuit is not able to charge the battery anymore and thus there is no loss, and the laptop will actually draw just the power that it needs to keep running.

also, I get about 2.5 - 3 hours of run time, from a supposedly 7800mah battery, sound a bit too short no? I just can't recall what I used to get from the original 4000mah (or so) battery.

I'm no good when it comes to electricity, so your help is appreciated, thanks!
Shawn
 

A:Cheap laptop battery does not fully charge

The "Cheap" laptop battery may not be compatible with the Toshiba laptop, but if you can get over 2.5 hours of runtime on it, be happy. I don't think the battery will damage the laptop
 

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RELEVANCY SCORE 100

Hi,I bought a new Lenovo Z580 this past June. Shortly after I began using it, a system message popped up explaining to me that since I often have my laptop plugged in, it would conserve battery life if I let the system change my settings so that the battery didn't fully charge -- this would save battery life over the longterm and I would be free to change the setting whenever I wanted to. Well, this has been the biggest mistake ever. I now essentially have a desktop because I cannot find any setting that allows me to change the battery to fully charge (it only charges to 40 or 50%). There isn't any mention of this feature in the user guide materials that I can find and none of the Power Options allow me to change the battery charge capacity. PLEASE HELP! I am stuck with a brand new "laptop" that can barely be unplugged for an hour, and this is the most frustrating, awful setting I have ever seen in a computer. Thank you so much to anyone who can help. Cora













Solved!

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A:How to set my Z580 battery settings to fully charge ?

WelcomeThe laptop automatcally changed the setting by the energy management to maximum battery lifespan. To change this, open the gui interface of energy management. Then go to battery setting to optimize for runtime. This should do.





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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RELEVANCY SCORE 100

I have bought this Lenovo laptop some months ago, but I still haven't figured out a way to change the charge for my battery from 59% to 100% in Ubuntu. I know that is possible by installing the Lenovo power management utility on Windows, but unfortunately, that would require me to wipe my system, install Windows, and then reinstall my system. Through a web search, I have found that it is possible to get a full charge by resetting the CMOS, but I have not found instructions on how to do it on the Lenovo G40-80. I have tried shutting down, disconnecting the AC and the battery, and holding the power button for 1 minute, but it did not work! Another tip I have found in the Arch Linux forums, and tried without success was shutting down the laptop, removing the battery with the AC plugged in, holding the power button for 20 seconds, placing the battery again, holding more 20 seconds, removing the battery, holding more 20 seconds, powering on the laptop, and then reinserting the battery again... I'm going on a long trip tonight, and having a full charge would be extremely important to me! Thank you for your attention!

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RELEVANCY SCORE 100

Toshiba Satellite P-105-S6084 Laptop won't fully charge original or new battery, won't run on battery only...
 

A:Laptop won't operate on battery only, fully charge

So it runs ok when the charger is connected ? With the battery in or out ?

Try a different charger if you can.
 

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RELEVANCY SCORE 100

I have that problem since i upgrade from windows 8.1 to windows 10.
Can anybody help me with this problem?

A:Battery problem 01minute until fully charge

I have the same problem, did not know how to fix it, but people says its not a windows problem its reported by bios, I dont know what that means

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RELEVANCY SCORE 99.2

I have a Inspiron 17R SE-7720.  The battery is no longer charging, even when it is plugged in with the AC adapter that came with the laptop.  The blue light on the plug is on when the adapter is plugged in.  Unfortunately the battery is now completely dead, so I am no longer able to turn the laptop on.  Before the battery died, I checked the BIOS and noted that it was not registering the AC adapter.  Not sure where to go next with this issue.  Any help is greatly appreciated, thanks.

A:Battery does not charge when plugged in

Hi,
Thank you for writing to us!
We would suspect a hardware failure .Kindly check if you are able to run diagnostics on the system .
Kindly also private message the service tag of the system along with the email address.
Thanks
Robin

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RELEVANCY SCORE 99.2

Hi, I have an aspire E1 570 laptop, which stands unused for some time in the warehouse of my company. The battery does not charge when plugged in. If anybody faced similar problem, please help.

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RELEVANCY SCORE 99.2

I have two Lenovo Y40-70 computers that I purchased within a couple weeks of each other.  They came with Windows 8.1 but I upgraded to Windows 10. A few months ago, I noticed that my computer battery meter was reading 100% for an hour.  I continued to work unplugged until the battery died while still reading 100%.  I recharged and the battery again read 100% for more than a couple hours, then died.  So the battery lifetime is as good as always, but the reading is not right.  When I reboot, it still reads 100%. Strangely, the second system, whcih I had not used for a while, was OK, but a few days later, it started doing the same thing (though it was reading 87%, the charge when the computer last worked right.  I suscpect that this happened after a critical update, which the second system went through later. Recently, I downloaded from the Lenovo website the newer power management software on both computers, and it did not help. Then I noticed the Battery recall so downloaded the "Lenovo Battery Utility 2015" to see if my system was afffected by the problem.  When I run the utility, I get the mssage "No Battery Detect."  So it would appear that there may be an issue with the software detecting the batter. Since I can't know the state of the battery (it appears to not want to recharge until it's empty, I gues because it thinks it's 100% charged), I cannot count on this computer when it's not plugged in. Now I ... Read more

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RELEVANCY SCORE 98.4

After updating BIOS to latest version (1.2.13), the battery only charges to 60 percent and then it stops.
- cable is connected and bios shows status as OK.
- if I disconnect and let the battery discharge below 50% the charging will kick in once I reconnect but will only charge until 60%
- tried changing battery modes in BIOS settings - standard / adaptive / express charge but regardless of which mode I choose charging seems to stop at 60%.
- behavior seems to be independent of OS as charging won't pass 60% even if laptop is turned off
Is anyone else experiencing this problem?

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RELEVANCY SCORE 98

Hello, I've researched extensively for a solution to why my brand new battery and AC Adapter won't fully charge.
When I first turned on the computer it charged to around 72 percent. 
Then after the first recharge, it only went up to around 48 percent.
Repeated again, and only got around 39 percent and now it seems to stay there.
I've updated the BIOS already, tried uninstalling the ACPI-Compliant Control Method Battery Driver and reinstalling it.
So my question is, is there any place I can download an updated driver?
The one on my computer states that its from 06/21/2006. Perhaps there's an updated driver somewhere?
My Operating System is Windows 7 Professional 64-bit.
Please help.
Thank you!!!!

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RELEVANCY SCORE 98

I have an NV7802, original battery. Windows 10. Last night I noticed that the battery was not charging whike plugged in. I removed the battery, plugged the adapter in no power. Purchased an adapter this morning, battery charges for about 10 seconds. Battery is now dead and laptop will boot up when plugged in with the battery installed, lets me logon and then shuts off with no lights on the front panel. I think this a windows problem and I have notified them also.

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RELEVANCY SCORE 98

I recently purchased the dell Inspiron 15z and was wondering if there was a way to disable the battery from charging when im plugged in because I do not want to wear out the battery and would like to stay plugged in and not use the battery. I would just remove the battery normally but because this is an ultrabook I am not sure how to get to the battery, the battery doesn't seem to be on the outside.

A:Disabling Battery Charge While Plugged in

Hi,
Welcome to the community
When did the problem start? Please check this thread for resolutions
en.community.dell.com/.../20174031.aspx
Let me know if further help is needed.
Regards,

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RELEVANCY SCORE 98

Well, in the past when my battery is below 90%. It will start to charge untill 100% when plugged in.

Now i notice that it can only charge to 90% then stop. What is wrong?

A:Notabook battery won't charge to 100% when plugged in..

Maybe your battery can't hold a full charge.

Can you see the battery tray icon?

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RELEVANCY SCORE 98

I have an NV7802, original battery. Windows 10. Last night I noticed that the battery was not charging whike plugged in. I removed the battery, plugged the adapter in no power. Purchased an adapter this morning, battery charges for about 10 seconds. Battery is now dead and laptop will boot up when plugged in with the battery installed, lets me logon and then shuts off with no lights on the front panel. I think this a windows problem and I have notified them also.











Solved!
Go to Solution.

A:No power, battery does not charge when plugged in.

You're welcome.

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RELEVANCY SCORE 98

The laptop is plugged in, and the computer says "plugged in, not charging".  What do I need to do?

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RELEVANCY SCORE 98

Hi,my laptop battery will not charge when plugged in, it stays on 0%, ive purchased another battery from HP, but that hasnt solved the problem, Have tried to uninstall the Microsoft ACIP driver but didnt help, HP battery check comes up with UNKOWN , (93) the hp bios battery check shows unknown aswell, so stuck on this please help

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RELEVANCY SCORE 98

I wasn't using the laptop battery for a very long time like say 3 months. When I inserted the battery into the laptop and plugged in the charger, it wasn't charging and it has been so for the last 1 year.

A:My laptop battery does not charge when plugged.

Hi,Try performinh a HP diagnostics on the battery and see if it needs to be replaced or calibrated. Here is link to support page to show you how to do this.https://support.hp.com/rs-en/document/c04700771 Let me know,David 

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RELEVANCY SCORE 97.6

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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RELEVANCY SCORE 96.8

I would like to fully charge my battery on the ideapad 110s, but the conservation mode will not disable, despite it being turned off in the Lenovo Settings app.  I have tried uninstalling the app, but the conservation mode remains on. Any suggestions?

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RELEVANCY SCORE 96.8

Sorry for the double post, mods. Mistakenly posted to A instead of C.

Toshiba Satellite C50-A-156 battery fully died, now wont charge. Turns only for a second before turning off.

The laptop is connected to mains 99% of the time. I took it off the mains and the battery seemingly died completely.

I attached it to the charger, left it for ten or so minutes and tried turning it on only for it to die after a second or two. The light went from orange initially to the usual white, but the white seems duller/dimmer than usual. The fan starts but no response from the display. I tried holding the power button down after removing the battery and the charger but the same result. I've tried starting using just the mains without the battery, same result.

Any guidance would be appreciated as I'm at a loss with a seemingly bricked laptop out of absolutely nowhere, unsure of what the above symptoms suggest. Would appreciate some feedback before taking it to a tech and being charged for being told to buy a new battery/charger. My best guess is it's fried, in spite of the previously quiet and functioning fan or the CMOS is dead and needs replacing.

I've left it it to charge overnight and, fingers crossed, it'll be working by the morning.

Update since last night. I didn't remove the battery before leaving to charge. Will give it another 24 hours. I also went and spoke to a tech who tell me he'll diagnose without any expense.

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RELEVANCY SCORE 96.8

Toshiba Satellite C50-A-156 battery fully died, now wont charge. Turns only for a second before turning off.

The laptop is connected to mains 99% of the time. I took it off the mains and the battery seemingly died completely.

I attached it to the charger, left it for ten or so minutes and tried turning it on only for it to die after a second or two. The light went from orange initially to the usual white, but the white seems duller/dimmer than usual. The fan starts but no response from the display. I tried holding the power button down after removing the battery and the charger but the same result. I've tried starting using just the mains without the battery, same result.

Any guidance would be appreciated as I'm at a loss with a seemingly bricked laptop out of absolutely nowhere, unsure of what the above symptoms suggest. Would appreciate some feedback before taking it to a tech and being charged for being told to buy a new battery/charger. My best guess is it's fried, in spite of the previously quiet and functioning fan or the CMOS is dead and needs replacing.

I've left it it to charge overnight and, fingers crossed, it'll be working by the morning.

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RELEVANCY SCORE 96.8

I enable the eco charge mode a while back, because the laptop is always plugged in. I now recently need my laptop to be more mobile
and I disabled the eco charge mode. But now it won't charge to 100 percent.

I have a Satellite L15W-B1208X. It says when you hover of the battery icon in the lower right hand of the screen it says
80 percent available (plugged in, not charging). I have tried several quick fixes. and the one thing that they all say is to remove the battery
I cannot remove the battery.

Does anybody have any idea how I can get my laptop to charge to 100 percent. It seems like it still thinks it is
in the eco charge mode

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RELEVANCY SCORE 96.8

Hi,

I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.

Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.

So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.

What do I do? How can this be fixed? What's going on?

Appreciate any help. Thank you very much.
 

A:Lenovo Z50-70 battery plugged in not charging, won't charge

AnonPerson said:


I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Click to expand...

check the warranty is still active, as thats one route you could take with a relatively new laptop.

also, try uninstalling the energy management and restart the system and check for the issue. also try uninstalling the Microsoft ACPI from the device manager and restart the system and check for the issue. for more info on this action see this thread in the link:
https://forums.lenovo.com/t5/Lenovo...t-charge-shows-100-but-dies-when/td-p/2086399

also, power management link:
http://support.lenovo.com/gb/en/pro...ops/ideapad-y410p-notebook/downloads/DS037135
 

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RELEVANCY SCORE 96.8

Hi,I am using HP 430 Notebook PC with Windows 8.1. I am having problem for 3 days. The problem is at reaching 93% of batery charge, the battery indicatior in OS says "Plugged in, Not Carging" and with that "LED indicatior blinks" from orange to white with few seconds interval of time. Few seconds it stays white and after that it becomes orange in a cycleAnd the OS showing "Plugged in, Carging" after that "Plugged in, Not Carging" without removing charger chord.Also this happens repeatedly. 1. I have run Hp Support assistant Battery check, and result is "Promary Battery: OK"2. Have drained static charge, removing battery. But same result.3. Have tried with charging with another charger. No improvement. Did not found Battery test in BIOS diagnostic. Battery is 2 year old. Mosty use plugging charger chord. But use to drain battery twice in a month to keep battery healty. Pls give some suggestions for this trouble.

A:Laptop Battery at 93% "Plugged in, Not Charging" and charge ...

Hi,That usually means battery had insufficient charge. You've to replace battery with a new HP genuine battery.http://support.hp.com/in-en/document/c01732674#AbT12 years is good enough life.What are the cell voltages of each cell, cycle count after doing battery tests?Are you able to plug in AC adapter alone with battery removed, use laptop in usual manner?RegardsVisruth

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RELEVANCY SCORE 96.8

My laptop won't charge my battery have uninstalled complaint control method battery from device manager and restarted the PC it won't charge still

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RELEVANCY SCORE 96.8

Batteryr was not holding a charge and wasnt charging with it connected now it wont turn on.

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RELEVANCY SCORE 96.8

In the last few days I will have my laptop on with it plugged into the AC Adapter which is going straight to a wall outlet, after a couple of hours, my laptop turns off.  On closer inspection, I realsie that the battery is not charging.  I have to shut down my laptop and let if charge for a few hours, and then work on it.  But it won't charge while I am working with it plugged into the outlet.  I have read up about Windows 10 being a possibility of be the cause, so I do a battery uninstall, and rebooted the laptop, but that doesn't seem to have changed anything.  What I am missing here? Thanks in Advance

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RELEVANCY SCORE 96.8

I have a ZBook but the battery is showing not charging when I have it plugged in.  

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RELEVANCY SCORE 96.8

My z510 shows that plugged in, not charging.I tried to reinstall energy manger and to update the battery firmware.Also tried to uninstall Microsoft APCI but with battery, for some reason my notebook doesn't boot without battery.The only way it can charge is when I change to conservation mode and then back. But also works for some time and then stops charging. Thanks

A:Z510 battery will not charge - plugged in not char...

  what do i do to fix the problem         battery pluged in not charging

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RELEVANCY SCORE 96.8

In the last few days I will have my laptop on with it plugged into the AC Adapter which is going straight to a wall outlet, after a couple of hours, my laptop turns off.  On closer inspection, I realsie that the battery is not charging.  I have to shut down my laptop and let if charge for a few hours, and then work on it.  But it won't charge while I am working with it plugged into the outlet.  I have read up about Windows 10 being a possibility of be the cause, so I do a battery uninstall, and rebooted the laptop, but that doesn't seem to have changed anything.  What I am missing here? Thanks in Advance

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RELEVANCY SCORE 96.8

I have an IdeaPad 500.  The A/C charger is "plugged in" and the icon says it is "charging" but there is no charge to the battery, which is now at 53% (it was 55% yesterday).   I have gone to the forum and done what they suggest (e.g. turned off the Conservation Mode).  Unlike most questions on the forum, my system says "charging" rather than "not charging".  And because it is an IdeaPad, I cannot remove the battery (at least not without opening up the case).  I am a bit worried this is a hardware/battery failure -- but I hope this forum might give me a software fix
 
Thanks in advance
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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RELEVANCY SCORE 96

Hi!I got a battery problem: my Lenovo G51-35 is plugged in, but it doesn´t charge my battery and the battery goes down everyday by 1%. Now it´s 5%!What I gotta do?

A:Lenovo G51-35 plugged in, doesn´t charge and battery % decreases

Hi Kevinottokoit,
 
Welcome to the Community Forums.
 
The hardware manual provides the steps for check operational charging that you can perform her in page 21-22.
 
Taking note of the same battery indicator (I am expecting that is is blinking amber for less 20% charge), keep the computer powered off and connect the ac charger for 2-3 hours without turning it on. We are expecting the battery indicator to go from amber to white to know if the battery does charge.
 
Other wise you may want to check a known good battery to test the machine or use the same battery on another compatible model to verify if the battery really needs to be replaced.
 
I hope this helps answer your query.
Update us how things go.
 
Regards

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RELEVANCY SCORE 96

Hello, I have a Lenovo u330p machine that was bought in Sept 2013, upgraded to Windows 10 in 2015. Recently, the device stopped charging (as of now: 96%, plugged in, not charging). I checked the Lenovo Energy Manager, the Conservation mode is disabled. I checked the Power Options on my Control Panel and it is on Daily Mode. What is the problem that is causing my battery to not charge? What can I do? Please help, thanks! 


























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RELEVANCY SCORE 96

The title says it all. Is it time for a new battery? It shuts down if I have it unplugged for a few minutes or so.

A:Yoga 710- Battery won't charge past 53% and only works if plugged in

Do you have conservation mode turn on in Lenovo Vantage?  If yes it keeps the charge between 50-55% so until it falls below 50% it wont charge.

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RELEVANCY SCORE 96

I purchased a used Toshiba Satellite L305-D, it did not come with a power adapter. I purchased a new power adapter but soon learned the battery wasn't very good so I purchased a new battery. I shut the laptop down, put in the new battery and let it charge overnight. In the morning, it showed 100% charged. In an effort to "condition" the battery, I let it run on battery power until it shut down, then plugged it in to recharge. It first charged to 40% when I noticed it was not charging any longer. I unplugged it, plugged it back in and it started recharging again. It stopped again at 62%. I can't get it keep charging to 100%.

The system shows that it's plugged in, but not charging. When I unplug and replug back in the battery charge light will come on for a short time, then go out. Any suggestions?
 

A:Solved: Battery doesn't charge very long when plugged in

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RELEVANCY SCORE 96

Work laptop received October 2015 running Windows 7 Enterprise and the battery won't charge past 45%, even while plugged in.
I've tried the compressed air thing - no good
I've switched out power cords - no good
Switched between Balanced and Power Saver - no change
I'm running out of options, has anyone else experienced this?

A:Latitude E7450 battery won't charge past 45%, even while plugged in

Hi HKRIVERA,
Thank you for writing to Dell Community Forum.
Please update the BIOS to the latest available version from our Dell Support Site.
Also, check in BIOS <F2> what is the status of battery / adapter listed.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

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RELEVANCY SCORE 96

I have a Lenovo G50-45 laptop (AMD) which is around three years old. I used it yesterday evening and shut it down. Today when I turned it on the following happened:The battery was not charging.I tried charging with another Lenovo charger of the same spec but the battery was still not charging.The battery ran out of charge and the system shut downI pulled out the battery and tried all the useless charge-flushing things but nothing worked, as always.The system powers on and works as usual with the battery pulled out and connected to AC mains.The system does not work with the battery put in and connected to AC mains or not.When I press the power button With the battery in, the LED blinks orange three times.Could anyone throw some light on what the issue might be? Should I replace the battery?Thanksvinod

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